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Best Western Gatehouse Hotel,  Ipswich

4.0/5  - basé sur 161 notations.
799 Old Norwich Road, IP1 6LH, Ipswich, Great Britain - Voir la carte
+44 1473 741897 +44 1473 744236

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Bar-salon
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  •  Restaurant
  • Coffre-fort
  • Blanchisserie sur place
    Blanchisserie sur place
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 161 avis de voyageur
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Le Best Western Gatehouse Hotel est de style Regency et de nature détendue. Littéralement ! Situé à la périphérie d'Ipswich, dans une zone protégée et un jardin de plus d'un hectare, notre hôtel est un havre de paix et tranquillité à Suffolk et offre également un accès aisé au front de mer et aux musées de la ville, et même à une piste de ski, tous à moins de 8 kilomètres ! L'hôtel est un véritable bijou caché possédant un charme unique et discret avec son atmosphère de maison de campagne traditionnelle que de nombreux autres hôtels essaient d'imiter sans succès. Enfin, nos chambres paisibles offrent des équipements modernes qui garantiront aux clients un confort permanent !

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Avis de nos clients

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Basé sur l'avis de 161 voyageurs
Certificate of Excellence
Très bon
En couple En couple 68
En famille En famille 19
Escapade entre amis Escapade entre amis 8
Professionnel Professionnel 49
Voyage solo Voyage solo 9
Rapport qualité / prix
Best Western Gatehouse Hotel,Ipswich
  • 2
    « Miserble »

    Apart from the staff being friendly the best western gatehouse hotel leaves little to feel glad about! Rooms over priced at £59 per night considering the bed was a very small double, only enough milk for one cup of tea/coffee each. At 7.35am we got woken up by either staff or guests. Was just plain and basic not worth the money.

    « Excellent Service Brillant Food »

    Been staying here for the last two weeks. Absolutely brilliant in so many ways. Food was of such a high standard and plenty of it too. Dont be fooled by the entrance as it feels your going in the backway but this is the entrance to comfy and presentable rooms,quality food , and better personal service than i experienced in some 5star hotels. Well done ,i will always stay here now when in area .

    « very poor »

    The rooms are a good size, but the beds are very, very uncomfortable. The breakfast was awful, everything was deep fried. When my breakfast arrived it was swimming in fat, and also had two hairs, at no extra cost. The location was good for us, but would rather drive further, than stay at this awful place again.

    « Dissapointing »

    On Arrival to this hotel first impressions were it seemed a bit run down from the outside , which is a shame as it is in nice grounds . But once inside it was lovely with a wooden panelling and a nice big staircase. The receptionist was very pleasant but had draughted in from another hotel and didn't even know where our room was !! Once inside our double deluxe room it was very pleasant with a sleigh bed and double aspect windows over looking the gardens. But the room was quit chilly when we went in .the small bathroom definitely needs updating .. once settled we ventured downstairs to have a drink and lunch but to our suprise and dissapointment there was no one there to serve us or prepare lunch even though there are lunch menus in the room advertising it . The receptionist did offer to make us a drink but we declined and left in search of somewhere to eat. The hotel missed out on an opportunity to up sell !! We arrived back and went to put lamps on only to find the bulb had gone in one I asked for a replacement bulb but sadley they didn't have any ?! We had a good night's sleep, breakfast was very good produce high quality lovely poached egg and good quality sausage the only thing that let it down was the apple juice which had been so watered down it tasted like apple flavoured water and the orange juice was cheap concentrate.. overall a good clean hotel and the staff are very nice if not very many of them but I wouldn't stay here again .

    « Best Western »

    This Hotel was in need of updating, i wont be using or recommending this hotel again, Food was good, Bathroom was tiny, I was working nights so due to my room opposite reception when i went bed in the morning kept being woke by people chatting

    « Hotel with character and charm »

    The Gatehouse is a hotel with charm, A Georgian building that has a period dining room and a snug bar area. The food at dinner was excellent, and the full English breakfast was freshly cooked to order. My bedroom in the annex was spacious and very comfortable, and entirely what I expected in an older building. The floors may creak and the doors stick, but these are minor things compared to the chance to stay in an 18th century building. If you like character in your hotel, then this is an excellent choice .

    « Jet another wonderful 3 nights »

    Yet again we stayed at the Gatehouse, this time only for B and B as we were visiting family. As always the staff were incredibly friendly and both Sharon and Villiers were brilliant and soo friendly. The breakfasts, as always were delicious and perfectly cooked and presented. My thanks to the morning chef. We regret that this time we could not partake in their evening meals, which in the past have always been brilliant and such good value. Well done Gatehouse, Sharon, Villiers and the morning chef. We will be back soon. Hugo and Ali Van-Manen

    « Warm welcome, Good Service and Good Food »

    This was our first stay at the Gatehouse Hotel. It is an old property with a lot of character and in general terms is very clean and presentable. The property has plenty of parking around the back and is situated on large grounds. We were warmly welcomed at reception and we found the staff to be very friendly and helpful. We only stayed one night and only had one meal which was breakfast. The waitress was lovely and very helpful. There was a good choice of cereals and fruit and then we had a freshly cooked 'Full English' which was delicious. The room(11)we stayed in was adequate. The bed was a King and was comfortable enough but it was a warm night and we were only given a duvet which was far too hot. There is no air conditioning in the room but a fan was provided. There was also a TV and tea making facilities. The bathroom very was small but there was plenty of hot water. The disappointing thing was that there was mould on the grouting and various tiles needed replacing. The mould issue is so easily remedied with spray so the house keeping was poor. With these older properties you make do with the space available however it is important that the facilities provided are up to standard. The Gatehouse has a small bar and the chairs and decor in the dining room was very comfortable. I would stay at the Gatehouse again but would try another room. It is a comfortable enough facility with a pleasant atmosphere but it was the staff that made the difference.

    « Hotel good, food not so good... »

    The hotel itself was nice, the rooms are nice and so are the staff. The only thing that lets this place down is the food, I got a steak for the evening meal and asked for it medium rare and it came out medium well, so I sent it back and asked for a new one and they agreed it wasn't cooked to my spec, when the next one came out it was even worse, also cooked medium well, but I just ate it because I was starving! And the cooked breakfast is horrific, bacon is smoked, sausage are chipolatas, the egg was overcooked, the good thing was the beans and toast, that's all I had. I would visit here again, just not eat here.. There's a hungry horse accross the road, go there to eat if you plan on staying here.

    « afternoon visit »

    we only went to the gatehouse hotel as it is within walking distance of our home on a beautiful may day & we have stayed in best western hotels in france & ireland in the past & found them very good .we didn't stay but had a couple of drinks outside in the magnificent grounds this hotel is a former country mansion with a small intimate bar the receptionist served the drinks & the guinness was in a can but put on a special gadget which turned it into proper draught guinness ! our overall impression as daytime guests was very good & our dog was happy as well sitting outside !

  • 5
    « Still amazing. More people need to experience this food!! »

    I've reviewed this restaurant before and advised how awesome the food is. I felt I needed to write another review just to reiterate how lovely this place is!! I had duck for my main which was so tender and tasty! For pudding I had raspberry crime brûlée with a honey comb ice cream, I wanted another one!! I look forward to my next visit and wonder what they will have on their menu next time!!

    « Small Peaceful and good service. »

    This was a one night stopover, we were ride Harley-Davidsons so had asked for as secure as possible parking. On arrival we were impressed to find the staff were aware of our request and had gone to great lengths to assist. The Hotel is small and was quiet with a large garden lawn to take in some rays. Evening meal was delicious and the breakfast excellent. All the staff were efficient friendly and helpful. The room we had was a good size and the bed comfortable. Not that it effect us but Some parts of the building were a little tired and will be due for a spot of maintenance.

    « Very quiet location with delicious food. »

    Stayed for two nights in room eleven on the ground floor next to the entrence. Thought it may be a little noisy with the coming and going of other guests, but this was not the case. The room was a good size well appointed with the most comfortable bed. The bathroom was tiny but with a good size shower. Slept really well both nights. Ate in the hotel and the food was delicious and well presented. If you choose the mixed grill make sure you have a huge appetite. Salmon the second night again was cooked to perfection. Breakfast had a good choice and enough to give you a good start for the day no need to snack mid morning. The staff were so nice and very efficient. The hotel stands on a very tranquil road with a bridle path close by. Not far from a bus into Ipswich.

    « Short break »

    Lovely old hotel in beautiful country surroundings . Lovely and quiet. Staff were extremely helpful with organizing taxis , and gave information on surrounding area. Lovely bar meals too. Bed was really comfortable and so nice to have tea and coffee making facilities in the room.

    « A great antidote to the soul less run of the mill hotels. »

    I work away a lot which inevitably leads to lots of nights away in hotels. The BW Gatehouse is a perfect antidote to the large chain hotel I had stayed in the previous 4 nights. Located outside Ipswich it has a decent car park with plenty of space. Check in was a pleasant and easy experience. Room was up a flight of stairs which for me was not an issue, but as there are no lifts you may struggle if you had walking problems. Room was a very decent size with quality furnishings. PLUS - a light in the middle of the room that actually lit the whole room instead of a myriad of side lights which most hotels seem to offer. Nice comfy sleigh style bed. It makes a noise when you sit on it, so for any amorous couples on a romantic weekend, you may be sharing your passion with more people than you think. Free wi-fi which was fast and consistent. Good night sleep and breakfast was had. Not the usual buffet but instead an order is taken and a fantastic plate of food is brought to you. Better than my previous hotel by miles. Coffee to wash it all down was also very decent. My only criticism was the waiting staff. When someone arrives it is customary to say things like good morning, how are you etc Rather than just stand there with a notepad ready to take your order. He seemed quite pleasant but just needed pointing in the right direction. Apart from that all was good and I would like to come back if I am in the area again.

    « Exterior gives no clues »

    Easy to get to and easy access to the city and surrounding countryside. Inside still has classic elegance. Large room with good furniture( Superior room). Everything very clean and cred for. The restaurant food was delicious. Menu not extensive, BUT all cooked to order. Menu changes some dishes every night. Breakfast selection adequate. Cooked food very good, great sausages, & scrambled eggs. It was obviously a rather grand "Gate-House" and has had a chequered career. Gardens need some TLC.but still nice to walk in. Plenty of parking space. The Old Norwich Road is odd, ending in nowhere allowing buses only to proceed, with security cameras. Very strange as on Google Earth the aerial view shows it caries on into a village. In the other direction good access to the city and also A14 to go anywhere. Large ASDA and retrial park only 5 minute drive away.

    « Overnight stay »

    Great hotel, with friendly staff. Generouse outside room. Good breakfast. Lots of character in main hotel, dinning room and bar area. Easy to find. Not far off A14. Asda, McDonalds, KFC, Pizza hut . Costa Coffee all not far away. Near large B & Q and Shell Petrol station.

    « Disappointing »

    My wife and I stayed at this Hotel with Tesco Clubcard and was charged just over £44 more than the usual rate for a 2-night stay, so be warned if you intend to book with Tesco Clubcard. We were also given the smallest and shabbiest room. The bathroom was not very spacious and needed some updating as it only had a mixer tap shower over the bath and an old and rickety bath which moved when I stepped into it. The mattress on the bed was rock hard and not very welcoming. I was glad to get out of it the next morning and had an early breakfast, which was the only redeeming feature about this Hotel. The breakfast was excellent - hot and plenty of it. Would not bother again at £100.90 a night not exactly a bargain.

    « Good base for visiting the area »

    We were in Ipswich mainly to visit family who lived just a couple of streets away from the BW Gatehouse so that was the most logical choice for us. The Hotel was a very reasonable 69 pounds a night which we prepaid. We then purchased breakfast there in the mornings, a full English the first morning and continental the other two and everything was really good. We didn't eat there in the evening so can't speak for the food on the menu. Our first room was 117, a ground floor room with an exterior door. The room wasn't cleaned the first day but it seems like it was a misunderstanding with the door sign which we think probably flipped over during bad weather in the afternoon. We were moved next door to room 15, a larger family room and stayed there the rest of the visit. Both rooms were large and clean and comfortable though we found the bed in 15 more to our preference. Both rooms were located in what might have been a coach house and were away from the road which made it very quiet. The hotel is on a quieter road though there are busses into the city centre very close by. There are some ground floor rooms if you have access problems, where inside the main hotel there are no lifts. The dining room is very elegant and comfortable. There is a small bar as well. I think the person working on the desk is probably the server in the bar when required. The desk is not 24/7 but there is an emergency phone number for off hours needs. We paid for our breakfast but I believe they do have rates that include it. Hotel guests have free wifi and it worked very well.

    « Good location and value »

    The hotel is best placed for visiting the area without the increased cost at hotels in the popular tourist areas of Woodbridge and other south Suffolk tourist spots. Direct and uncomplicated route to Ipswich town centre from the hotel. Room 2 is larger than most, good value and faces the front of a no-through-road, therefore little noise during our visit. Good breakfast in portions and range. Evening dinners should be tried. Excellent value and presented well to rosette standard in my opinion. The chef performance is worth a taste. The bed was not to my taste as it was too firm but this would not stop me from returning. Free internet.

  • 5
    « A gem of a small hotel »

    A lovely little hotel situated within easy access of Ipswich and the pretty market towns of Suffolk. We had a good sized room with a very comfortable bed and en suite bathroom. Superb fine-dining menu (at a very reasonable price) meant we stayed in each evening, but best of all were the friendly and helpful staff. This hotel is ideal for a quiet weekend away. Free and fast wifi is also a bonus.

    « A very comfortable overnight stay »

    Comfortable, clean, well furnished room. First class service by attentive staff. An excellent and reasonably priced evening meal and a super breakfast. Great wifi.Highly recommended. I look forward to my next visit.

    « Terrible?????? »

    Booked for a 2 nights stay the Best Western Gatehouse, I was working nearby . This hotel needs a a total makeover so old . I was in room 15 ground floor and can hardly sleep for the 2nights I was there as the noise from the screeching floor for the room above was unbearable. I had an allowance for my meal and drinks and I wished I had dined elsewhere .The food was horrible . I ordered the Angus burger on the first night and it was horrible could not cut through the burger as it was rock hard and had to return it and went back to the room in a huff ?? Though I give them the benefit of the doubt and decided to give the food another go ,On the second night I ordered the soup for starter and steak & chips for Main course ,the food was as bad as the night before and I didn't walked this time as I chose Room service . I would not recommend this hotel and won't be back for sure even though i am a gold member with Best Western. Pat

    « would always chose this hotel if need one in this area »

    Lovely old house with a lovely garden only a short distance from ipswich town but in quiet location. Friendly staff. high quality food which when they have offers is excellant value. Have stayed twice and would always choose to use this one

    « Quick night in Ipswich »

    Stayed one night at teh hotel. In the past looks like it would have been a coaching house or similar-lovely interior/architecture and grounds despite being situated adjacent to main road. Restaurant menu was pricey based on my needs so ate from the Bar Menu which was more than adequate. Rump steak, cooked rare was decent along with the chips, peas, onion rings and mushrooms. Frankly, I wasn't feeling great and was tired form four hours plus drive so ate and went to room. Staff very helpful and friendly. Breakfast was comprehensive though I didn't eat much so can't comment on cooked full English etc but I assume it would be decent enough. The place seems to cater for businessmen/women and is quite small, warm,staff friendly, rooms were very clean and wifi was fine too. Plenty of space for parking etc and would definitely stay again. Very easy to get too off the main road too.

    « Building needs re vamp staff great »

    I stayed here for one night on a business trip. The hotel was hard to find in the dark as its blends in with the houses and not lit like other hotels, appears more like a B&B. There is a car park at the rear. The receptionist was great, the hotel was quiet and the receptionist served me at the bar, seemed to have all roles. The room was okay in size, the bathroom couldn't be smaller, however, just enough room for the toilet, basin and shower. Everything was very clean however and wifi connection was good. There is tea/coffee making facilities and biscuits in the room. Bed was firm. Breakfast was fantastic, served by the same receptionist from the night before and was the best 'English' breakfast I have had for a long while and I travel extensively. There was far too much for me to finish. The fabric of the building is tired and could do with a freshen up, hopefully without spoiling its 1960's charm. I would definitely return if business brings me this way again.

    « Great Stay »

    Looking tired but its was still a good place to stay. I had a ground floor room which was close to reception so was slightly worried that i might be bothered by noise but it was OK. The reception staff were really friendly and I was very pleased with the room and the food in the bar. The internet was gratifyingly good as lots of hotels are so slow and i needed to do some work on the computer

    « A one night stay of unexpected delight »

    This is a hotel whose building and fixture and furnishings cry out for investment and restoration. But in the face of a declining property, the staff are wonderful! A superb manager- but all concerned are warm, friendly, obliging and helpful. The food too is excellent- we had a truly delicious evening meal and a terrific breakfast. Well done to all concerned!

    « Great Stay »

    I have stayed at this hotel for the last 3 weeks and have found it to be a really great place. The room as been both spacious comfortable and well appointed. The staff have been friendly, approachable yet retaining a professional approach to their work. The food has been amazing and varied in the available choice, my favourite has to be the lamb and fish dishes. if you are looking for a quiet place to stay with great food and friendly staff this has to be the place for you.

    « Great base while visiting family in the area »

    The staff were all very pleasant and helpful. They seem to rotate duties between reception, dining room and bar. The hotel is on a quiet road on the quiet side of Ipswich yet handy for all amenities, including a couple of nice country walks. If you're without a car, it's on the main bus route to Stowmarket, which passes through some small villages. My room was billed as a "cosy twin" and was certainly more than big enough for my needs and comfortable. I liked having the little bar downstairs; and the very friendly staff, who were happy to make my nephew a cup of coffee while I had a glass of wine one evening. Breakfast buffet was good (although second-rate pastries). On my last morning, I had ordered the vegetarian breakfast which was superb. The veg sausages were not fake meat, but a savory vegetable mix. My nephew's breakfast (full English) was too much, even for him! Good fresh coffee. I wouldn't hesitate to stay here again.

  • 4
    « Fantastic 1 night breaK »

    This was via a deals website and was fantastic. We enjoyed a really tasty 3 course meal and had an excellent cooked breakfast. The room was a little small but perfectly clean and comfortable for 1 night. The staff were really pleasant and helpful.

    « 5 STAR FOR FOOD »

    We stayed here with friends in the out buildings, these were in need of a revamp. the bed was comfortable, which gave us a good nights sleep. Now for the good points. We ate in the restaurant both nights which was First Class. It was presented and served in a way you would expect from a 5 star restaurant. It was plentiful and hot. The staff were also first class, nothing was to much trouble. If the rooms were to be refurbished then this would be a little Gem for any one visiting the area.

    « not the smallest room I've ever stayed in.. »

    We were in Ipswich to watch eldest son play rugby at a tournament. The drive was long and boring, the first day of rugby was exciting and then we drove to our hotel accommodation for the night. The blurb said that it was quiet - and they weren't wrong - you do need the sat nav, you'd never find it otherwise. Made up from an old house and its outbuildings, the hotel is quaint and obviously reasonably historic. The room wasn't the smallest I've ever stayed in, but it comes close but the cost was reasonable for what you got - the room was bijou but well presented, comfortable bed, nice furnishings. The ensuite had mould and could have done with a bit of a revamp - bit old and dated. We skipped breakfast for 2 reasons - 1. we had to be up early to go watch day 2 of the rugby (Sunday breakfast didn't start until 8am) and 2. the cost - £11 for breakfast, which I know is common in such hotels but seemed a bit steep - we found a much better, cheaper alternative a mile away (see other review). The room was quiet until next door arrived - then it sounded like they moving in with us - this was repeated the following morning when they left. Overall this is a nice little hotel, out of the way and quiet - but it just feels like they could do better with just a little thought

    « A jewel »

    We were delighted with this hotel, situated in a quiet position, Plenty of parking space.A mixture of old fashioned a brand new rooms, all were beautifully clean and presented. Lovely welcome by the staff.Ate in the restaurant , and was delighted with the excellent choice and quality of the food.Well done , would stay there again

    « Wonderful stay »

    I have stayed here many times with my partner and family and my dad stays here a lot on business. It is a lovely little hotel, with everything you need. My dad stays in at least 60 different hotels a year, for business and rates this as his all time favourite hotel. The breakfast is delicious and the staff are extremely friendly and accommodating. I would definitely recommend the hotel to anyone.

    « Very nice few days in Suffolk »

    We stayed for four nights, in a very nice room in this quiet part of the city. We travelled around the area, and this hotel was a good base for doing just that. We dined only the once, but were served superb food. Very friendly staff, and good safe parking. We did not have the breakfast option, as we thought it a bit pricey! A good break, thanks Best Western.

    « Somewhere to rest for the night »

    Stayed here with my family and partner in the outside accommodation which was perfect for us! Very clean, comfy beds staff was very friendly... Even though the hotel is very small it has charm. It's that small that the receptionist served us breakfast! Breakfast wasn't that good- cold eggs and burnt toast. Value for money is good though. Probably would return if I ever went back to Ipswich.

    « Wonderful food. »

    The actual hotel was a bit disappointing as it was not in a very attractive location and there was nowhere to sit outside and have coffee or drinks etc. Our downstairs room near reception and the hotel toilet, was quite small. However the wonderful food and lovely dining room made up for this. The hotel staff were all extremely helpful and friendly. We stayed for three days and were able to visit lovely places in Suffolk. We really enjoyed our stay.


Venir à l'hôtel ...

Toutes les directions

Depuis : toutes les directions. Prenez l'A14 jusqu'à la sortie 53, suivez les panneaux en direction d'Ipswich A1156. Au premier feu, tournez à gauche vers Claydon, le Best Western Gatehouse Hotel se trouve à 450 mètres sur la gauche.