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Best Western Hotel Hilliard Inn & Suites,  Hilliard

4.0/5  - basé sur 141 notations.
3831 Park Mill Run Drive, 43026-8110, Hilliard, United States - Voir la carte
+1 614 529 8118 +1 614 363 4484

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Les points forts de l'hôtel

  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
Note des voyageurs TripAdvisor
Sur la base de 140 avis de voyageur
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Le Best Western® Hilliard Inn & Suites propose des chambres récemment rénovées, équipées d'une connexion Wi-Fi gratuite, télévision LED 109 cm, mini-réfrigérateur, café dans la chambre et canapé-lit. Commencez votre journée avec un petit déjeuner chaud, complet et gratuit. La situation est essentielle à l'heure de décider où vous allez séjourner. Nous bénéficions d'un emplacement pratique près de nombreuses attractions de Columbus, à 8 km du « Hollywood Casino » et à 10 km seulement du centre-ville de Columbus. Vous y trouverez le centre de congrès Greater Columbus, le centre d'expositions Ohio, l'université d'État de l'Ohio, le musée des sciences COSI et le quartier Arena District. Les passionnés de sports pourront visiter le Buckeye Hall of Fame Cafe à proximité, le parc des sports Berliner, le parc Spindler, le Crew Stadium et l'Huntington Park, stade de l'équipe des Columbus Clippers. Les voyageurs d'affaires peuvent amener leur famille. Pendant que vous travaillez, elle pourra découvrir le zoo de Columbus avec Jack Hanna ou le parc aquatique Zoombezi Bay. Des boutiques sont également à proximité, ainsi que de nombreux restaurants à moins de 1,5 kilomètre. Amusez-vous ou détendez-vous après une journée bien remplie dans notre piscine intérieure. Profitez de l'accès à notre centre d'affaires ouvert 24 heures sur 24 et à notre aire d'entraînement. Notre personnel amical est disponible à toute heure du jour et de la nuit pour répondre à vos besoins. Pour un excellent séjour à Hilliard, réservez une chambre au Best Western® Hilliard Inn & Suites.

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Avis de nos clients

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Basé sur l'avis de 140 voyageurs
Très bon
En couple En couple 28
En famille En famille 51
Escapade entre amis Escapade entre amis 11
Professionnel Professionnel 37
Voyage solo Voyage solo 5
Rapport qualité / prix
Best Western Hilliard Inn & Suites,Hilliard
  • 5
    « Best Hotel EVER »

    This hotel was clean, classy, and luxurious. I LOVED the warm pool! I'd recommend this hotel to everyone! The rooms are HUGE, the service was friendly. There is a delicious Mexican restaurant within walking distance too!

    « BW »

    If you need a convenient place to stay in Upper Arlington you will be quite satisfied with this hotel. Rates very reasonable, service good, convenient to highway. We've stayed here many times over the last few years with no complaints. Good(but limited) accessible rooms.

    « Great Value for Columbus Ohio Congress »

    This property is clean, in a safe area, surrounded by good quality restaurants and I great value for the Columbus Ohio area. It's a 30 min drive to the fairgrounds in traffic but it is worth the drive because of the quality of this hotel and the cost of rooms is excellent. Far below comparable properties in the area. I'll definitely stay here in the future. Excellent selection for breakfast items, good wifi and comfortable beds. What more do you need?

    « Good Surprise »

    We were booked at a Homewood Suites in Hilliard and got bumped at 10:30pm on Wed. for a four night stay. We were sent to the Hilliard Best Western for one night. We were so impressed that we decided to stay the next three nights instead of going back to Homewood. Good decision!!! Less expensive, great facilities and great staff.

    « Clean & Modern, good location »

    We had a great stay! It was a great location, nice that breakfast was included. Indoor pool, very clean and friendly staff! Short visit but would consider staying here again for sure. Everything is brand new!

    « Stay here ! »

    Everything was great here. Nice and clean and friendly. 2 floors and we were on the top floor. Very quiet and good for sleeping. Hot breakfast was only so-so but everything else was really good. We would stay here again.

    « Local gym included in the price - best deal in Columbus! »

    There is ABSOLUTELY nothing to complain about w/ this hotel. For starters, Aaron was one of the coolest counter folk I'VE ever encountered. My room was really clean & modern. Awesome shower. They don't have a hottub but the heated pool is perfect. Now for the best part - the hotel has a decent fitness center, but you can go over to "Crunch Fitness" across the road for no extra cost. It's a big gym, too. A lot of nice surrounding area for running & the breakfast was amazing. They have truck parking & a rest area coupon made this one of my top 10 hotels. A way cheaper alternative to staying IN Columbus. 100% recommend. Show Aaron some love when you check in. Be blessed!

    « Good choice »

    We had stayed at this location when the hotel was a different brand. We had stopped staying there because it was getting a little run down. We were very impressed with the "new" hotel. We stayed five nights, and other than not having the room cleaned one day and no clean towels another day, we had no problems. We will stay there again

    « Could Have Been a Four or Five Rating »

    Conveniently close to the freeway, but road noise barely audible. A plethora of free parking. All employees, from front desk to breakfast staff were super friendly. Our room near the end of the hall on the third floor was near both the stairs and the elevator, and immediately downstairs was a door directly to the side parking lot, which was handy. The hallways were clean, the room was clean, the massage shower head in the bathroom had great water pressure. Breakfast area sparkling, with standard yogurt, oatmeal packets, waffles, scrambled eggs, etc. Plus points: (1) Bed firm but super comfy. (2) Roomy room with a small leather-like couch and coffee table. (3) In-room fridge was very quiet. (4) Lots of AC outlets in walls and in the bases of lamps to recharge our phones, computers, etc. (5) Dispenser of complimentary chilled lemon/orange water in the lobby. Minus points: (1) In-room Wi-Fi a little spotty. Lost service about a quarter of the time. (2) No folding luggage rack to be found, so we had to use both the coffee table and a seating bench for our suitcases. (2) Two security lights directly outside our window were overwhelmingly bright. It was difficult to keep the blazing illumination from creeping in around the sides of the thick curtains. (3) The kicker: During our 3-night stay, the maids did not show up even once. The first evening without maid service--h-m-m-m-m-m, forgivable. Probably just a fluke? After the second evening of coming back to a tousled bed and our same towels, we called the front desk to make sure this wasn't one of those facilities that only cleans the room every few days. They said maid service was daily and indicated they would notify housekeeping. Our third and last evening there, we came back to an uncleaned room, again. I informed the gentleman at the desk of this upon checkout, and, seemingly a little embarrassed, he told us that they were short-staffed. Well, understood, but the same room for 3 days in a row? Fortunately we are pretty neat and it was not a disaster, but very disappointing. One of the joys of staying in a hotel is the fact that you don't have to make your own bed or swap out your towels--you pay to have it automatically done for you. A star or two off for that one, but given the positives I probably wouldn't have any qualms about staying there again.

    « I was in the hotel room for 24 hrs doing some work online, and it was very peaceful. »

    Excellent rooms and peaceful area. I was in the room for 24 hrs a day for three days and even doing some work during the night hours, it was very peaceful in the hotel and outside. Internet speed and connectivity was very good.

  • 5
    « I never give 10s but did here »

    This is a newly remodeled motel. I seldom give 10s on a survey but we were extremely impressed with the cleanliness, decor, the friendliness of all the employees and especially the cost. We used a coupon from a travel book. I would definitely recommend this establishment and if in the area, will stay there again. It was also conveniently located off Highway 270 with stores near. The area was clean and we felt safe.

    « Impressed. »

    In the past few years, Best Western has become a a hit or miss chain. Some locations are nice, others, not so much. This is by far the nicest, cleanest, most comfortable and convenient Best Western property I have ever stayed in. The staff are friendly and helpful. Every inch of the property looks brand new. It's located close to restaurants, a few bars and the interstate. Couldn't ask for more at this price. I'll be staying there again.

    « Very Clean »

    This is a very nice hotel, was a little leary because I havent ever stayed at a Best Western so didnt know what to expect. Exceeded expectations! Rooms were clean and everything was in working order. I would stay here again in a heartbeat!

    « Great room for a great price »

    This place was great. Friendly and helpful staff, comfortable room and great location. Walked to dinner 2 nights in a row. A very nice breakfast spread and hot coffee and tea all the time. The pool looked nice, but didn't get a chance to go in. Definitely staying here again next time we are in town.

    « Nice room with everything I needed. »

    I had a very nice stay at the Best Western in Hilliard, Ohio. The staff was professional and welcoming. Everything that I needed was available in the room. They provided round the clock coffee, decafe, and hot water for tea in the lobby. Also, I could make my own coffee in my room. I like having a microwave and refrigerator in my room. I couldn't think of anything that I needed that wasn't provided. This hotel is in a very nice area and stores are very handy.

    « Clean!! »

    Hotel is newer with very large rooms and was clean. The bathroom was spacious with a long counter and large tub. Front staff was very nice,helpful and efficient. Good areas to walk a pet. Would stay again.

    « Amazed all over again!! »

    So sorry I didn't take pictures of the update. But I was taken away when I saw the changes that had been made. Lovely decor in the lobby/sitting area. They updated the tables in the breakfast area and even added an extended booth. USB charger stations on the tables, just wow. They took out the hot tub and added a fitness area, awesome. Pool was just as nice as my last visit. I just wish they had a walk in pool instead of one you climb in. But anyway, everything in the room was new. I asked and peaked in a few that were being cleaned and they put all new furniture and appliances in the rooms. The color choices were awesome. I didn't want to leave the bed and even canceled a few plans just so I could sleep in. The breakfast we had was delicious. Coffee did the trick when I needed it most. We all wish rooms could be less but you really get your moneys worth here, if you take advantage of everything. The staff, as always, is kind and down to earth people. They chose them wisely. They'll end up knowing me by my next visit because I'll always stay there until something changes or my family moves. STAY HERE, YOU WON'T REGRET IT.

    « WOW! »

    This hotel is amazing! We found it through a hotel coupon booklet and got top value for a low price (but even their regular price is a great value). Completely redone and updated; you would never guess that the hotel is not new (I was told that it used to be a Comfort Inn before the renovations). The lobby is beautiful; the breakfast area is bright and inviting. I believe that all rooms are suites and include a queen sleeper-sofa. The TV is very large and has great picture quality. All the furnishings are brand new and everything seems high quality. The beds are very comfortable, and the room is very quiet. Breakfast was also great with a good selection and with items that are usually not offered at other hotels, like individual cartons of soy milk and delicious oatmeal-almond pancakes and a variety of toppings to customize your pancake. This hotel is one of the nicest (if not the nicest) Best Western hotels that I have stayed at.

    « Very Very Nice Hotel & Staff »

    This Best Western Hotel had very clean and very spacious rooms! The Bathroom was a nice size. We were very pleasantly surprised. My son even thought it had a 5 star appeal!!! And he is very picky!!! There was a nice size refrigerator in our room and a coffee maker. The free breakfast in the morning was a nice plus to our stay.

    « Cash Explosion Hotel Stay »

    Awesome experience with Best Western to have a night stay before appearing on Cash Explosion show. It was a quiet night and comfortable. Breakfast before the show was good and helped calm my nerves. It was a fun time with walking distance to great restaurants and local convenient stores to get any supplies needed that the hotel did not have. Good variety of snacks and drinks in machines too.

  • 4
    « Best Best Western I've ever stayed at »

    This Best Western you can tell was recently renovated. It has a very modern feel to it. The location was pretty good. Breakfast was great. The room was very clean and comfortable and included amenities such as mini fridge and microwave. This hotel was perfect for our weekend stay in Columbus.

    « Very clean, good location »

    We found this hotel while traveling with our children and dog. It was very clean (appears to be recently remodeled), pet friendly, and a prime location - just off the highway and near numerous restaurants. Staff were very friendly and professional. I would definitely stay there again while traveling. Not a vacation destination, but a clean and well-run property

    « Our stay »

    We planned trip to Ohio State Fair and planned to stay over. So glad we found this Best Western in Hilliard. It was out of town but not too far. Our accommodations were better then we expected. We arrived later then planned and room was ready and waiting. Entry ro hotel was clean and well lit. When we got to our room it was amazing the size it was. Very impressed.

    « Great value for the price »

    We recently stayed here with several other families while in town for a basketball tournament. This hotel was really a nice treat. We weren't sure what to expect at the price point but we were really pleasantly surprised. The rooms were spacious and the beds were super comfy. The only complaint would be the "eggs" during breakfast. Other than that, the breakfast was pretty good.

    « Wonderful stay! »

    Could not have had a better stay! Beautiful inside and out! Bathroom was super clean and everything had a new and modern feel. So very impressed especially for the price! Staff was wonderful! Asked for extra towels and they were brought to our door within minutes and the hotel was quite busy this weekend. If i had another reason to stay in the area i wouldn't hesitate to book this hotel.

    « Great Stay »

    We found this Best Western to be very updated, excellent service and the room was very nice and smelled great too. They also had coffee and hot water available in the evening, which we find very convenient.

    « nice staff/good location to restaurants »

    Overall the hotel is nice. The staff was great even though the hotel was full and they were busy, there remained helpful. The local restaurants are close. Breakfast is ok, but the hotel is clean and looks like it is all remodeled.

    « Great Stay »

    The rooms were large and the beds were super comfortable. The hotel was able to accommodate a large sport's team. The lobby was a great space for the team to visit with each other. Great location and easy access to the freeway.

    « Very good for a one night stay »

    Travelling vacation. Stopped here for one night stay to go to the Zoo and Aquarium. Place was clean, service was good and the bed comfortable. Even though there were three sports teams for teenage girls, it was quiet. We had a coupon from one of those books you get at the visitors centers and we were pleasantly surprised. Indoor pool was a little small but we didn't use it anyway. Kids from the sports teams seemed to enjoy it. breakfast offerings was eggs, sausage, Waffles, cereal, toast, fruit, various danishes and baked goods, and of course juices and coffee. Only downfall there was the mass made scrambled eggs, but I've had same thing at conferences at big motels.

    « Good hotel »

    The rooms were nice and decent sized. We were 15 minutes away from the zoo; our reason for being in Columbus. The pool was small but you can get wet for a few minutes. The breakfast was fine and free.

  • 5
    « Great Stay »

    Stayed 2 nights. Hotel staff is as friendly as they come and very responsive to any issues you may have. Had an issue with refrigerator not cooling. Staff was at my door within 5 minutes with a new refrigerator. Nice pool. Lots of restaurants in the area.

    « Our stay at Hillard OH »

    This was by far the best Best Western we have ever stayed at. The staff were very professional and polite. The room was very very clean, and had every thing we needed for our one-night stay. The breakfast was great, a wide variety of items and even tasted good. Check in was a snap, and check out was equally quick and easy. The grounds were very well kept. I am somewhat handicapped, so always like to see automatic sliding doors to enter the motel.

    « Reasonably priced clean place to stay »

    First off, I normally don't stay at Best western hotels. Only booked here because that is where the rest of my daughter's softball team was staying. Pros: Very clean room w a super comfortable king bed. HBO/Showtime. WiFi. In-room mini fridge. small microwave. Price. Cons: Small pool area w no Hot tub. fitness room is basically a single exercise bike located in a walk-in closet sized space. The hot breakfast items were possibly the worst ive ever had. No on-site laundry. Overall you cant beat the price for a clean comfortable place to stay for a night if you are passing through and can live without some of the luxuries provided (at additional cost no doubt) by other hotels. Personally, i'll pay a few extra bucks to stay elsewhere.

    « Great place »

    Our vacation was extended a bit, since our home on back order. Decided to stay here a couple days, finding a weekly place for the next few weeks. Pros: Really nice place, clean and very quiet. Breakfast area is large and well stocked. Great for the price. Desk staff was great, (BUT)wife thought it was the manager. She needs to be a bit more attentive to her clients all she said. We had left the next morning about 10. Our DND sign was out, took it down upon leaving. Maid was down the hall, never returned to our room to clean. Wife went to the desk, never a sorry, just Hum..did you have your sign out? Well ya till we left, maid was down the hall seen us. Gave us towels, soap. You find these kinds in every form of business, but in the wife's watch, does not set well. Would we recommend, highly. Cons: The pool needs to be turned up a bit for us old folks.

    « Overnight Dream »

    Recently remodeled and a great staff. Breakfast was good. Space is a little tight in lobby and elevators, common with older hotels, but room was a decent size. Everyone was professional, welcoming, and helpful. Bed was firm and you had different pillows to choose from. We will stay here again on our next trip.

    « Great Stay »

    The staff was very friendly and the hotel was very clean. It appeared there were recent renovations and they were done well. The room was large and comfortable. Close to a lot of restaurants. The layout and design of the rooms I believe were well thought out.

    « Newly renovated!!Great place!! »

    This hotel is an older place but the room we stayed in was very clean and updated. Looked like a new hotel room. Did not use the pool but it looked very nice, also. Free breakfast was the usual free breakfast, nothing out of the ordinary. Was going to stay at the Hampton but it was undergoing renovations and the desk highly recommended this hotel, which we were surprised because one hotel recommended another. Hampton is always our first choice. It is not a Hilton or a Wyndham but very nice.

    « Very nice and clean hotel »

    This Best Western has been recently remodeled. My husband and I were away for a few days of relaxation. We found the staff to be very professional, friendly and helpful. The room was very nice, comfortable and clean. Breakfast was continental and the food was fresh and very good. We had no problems with check-in and a special price was honored. Checkout was very easy. We experienced no problems at all during our stay.

    « February 11/15 2016 »

    We checked in February 11th the second shift that checked us in was ok Friday the lady at the front desk Taylor was very very sweet nice young lady she left around 3pm I was going to get into shower about 4 their was NO WATER .... I WENT TO FRONT DESK TO ASK THE TWO GUYS WORKING WHST WAS GOING ON.... HE SAID HE HAD TO ASK construction workers because they are remodeling the hotel he came back and said it would be turned on in 10 minutes so 15 minutes later I turn on the water I get in the shower only to be all soap up The water shut off again so I waited about 20, minute I call front desk but I couldn't understand what they were saying because the phone was so static so I waited another 5 minutes and called on my cell phone and they said again 10 more minutes so about 20 minutes later I had water I was in the shower a total of 45 minutes waiting on water... I explained to guy working I WAS N SHOWER had SOAP ALL OVER ME for 45 minutes... He just laughed.... really???? I TOTALLY UNDERSTAND REMODELING HOTEL THATS GREAT BUT HOW HARD WOULD IT BE TO CALL THE ROOMS AND SAY THE WATER GOING TO BE OFF..... Saturday stay was great Taylor working front deals made u fill very comfortable at hotel along with 3shift gentleman Sunday I for get the lady's name but SHE WAS VERY NICE SWEET AND ALWAYS HAD SMILE ON HER FACE Breakfast was good lady that set it up was very NICE.... housekeepers very NICE rooms very cleans The staff was great I really like them BESIDE the 2nd shift it was two guys working one of them u would have thought was on drugs the 2 guy was just rude not really people person would have gave five stars but not being able to shower and the way it was handled was VERY wrong .... I am not sure if we will come back.. We are from Indiana and my husband job bring us in town ever other month for 5/8 days ...

    « Warning on Smoking Policy »

    After checking out from an overnight stay the first week of January I arrived home and found that there was a $150 charge on my credit card for a "smoking violation" for one of the two rooms I booked via calling the front desk (rate was $76 per room). In checking with my party - no one smoked in the room. When I contacted the hotel staff, they informed me the cleaning staff filed the claim with management. I contacted the hotel 1/24, 1/25, 2/3 and 2/4 with no reply to discuss the charge. They were provided my contact information and the hotel management did not call or email me - until I mentioned the Trip Advisor was my next step. The manager did call me 2/4 afternoon - and when asked provided pictures from the cleaning staff. My frustration level and the issue could have been handled sooner - if the management would have immediately contacted me to discuss pending charge. That did not happen. Again, there was no indication of smoking in the room, just their interpretation of the pictures the cleaning staff took and the assumption that smoking occurred IN the room. So, if you have a smoker in your group - and even if they smoke outside - you may be charged later. You are duly warned.

  • 4
    « Good value, comfortable stay »

    Summary: Decent location close to highway; comfortable and spacious room; clean enough though some areas need work. Would stay here again. This hotel is now called Hilliard Suites. It appears to be in a period of transition. There are no real signs (old Comfort Suites signs are covered with large vinyl signs saying Hilliard Suites). When I was there they were performing some minor construction on the breakfast area. The location isn't as convenient to Columbus or Hilliard as most other hotels in the area, but it's still close to the highway. Entryway has no automatic door, instead having two pull-out doors, which makes opening them while towing luggage difficult. Check-in was easy, and the front desk person was friendly and helpful. Room was large and comfortable. A few areas in the room were a bit dusty, but overall it was clean. WiFi wasn't what I would call fast, but it was decent. Bathroom was large. Shower curtain had mold growing on the bottom! Didn't get to try the breakfast or pool. Bottom line, what Hilliard Suites gives you is a nice stay at a very good price.


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Toutes les directions

Depuis : la 71 North. Prenez la 270 West. Prenez la sortie 13/Cemetery Road. Le Best Western Hilliard Inn & Suites se trouve juste devant vous.

Depuis : la 70 West. Prenez la 270 North. Prenez la sortie 13A/Fishinger Road. Le Best Western Hilliard Inn & Suites se trouve juste devant vous.

Depuis : la 70 East. Prenez la 270 North. Prenez la sortie 13A/Fishinger Road. Le Best Western Hilliard Inn & Suites se trouve juste devant vous.

Depuis : la 71 South. Prenez la 270 North. Prenez la sortie 13A/Fishinger Road. Le Best Western Hilliard Inn & Suites se trouve juste devant vous.

Depuis : la 315 North. Prenez la 670 West. Rejoignez la 70 West. Prenez la 270 North. Prenez la sortie 13A/Fishi...

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