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Best Western Plus Hiawatha Hotel,  Hiawatha

4.0/5  - basé sur 153 notations.
119 E Lodge Street, 66434, Hiawatha, United States - Voir la carte
+1 785 740 7000 +1 785 740 7020

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Coffre-fort
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 153 avis de voyageur
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Le Best Western Plus Hiawatha Hotel est un hôtel récemment construit avec piscine intérieure, bain bouillonnant, salle d'entraînement, centre d'affaires, cheminée et petit déjeuner chaud gratuit. Il offre également des ports d'accès haut débit et Internet sans fil haut débit. Passez un excellent séjour !

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Avis de nos clients

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Basé sur l'avis de 153 voyageurs
Certificate of Excellence
Très bon
En couple En couple 27
En famille En famille 52
Escapade entre amis Escapade entre amis 13
Professionnel Professionnel 52
Voyage solo Voyage solo 8
Rapport qualité / prix
Best Western Plus Hiawatha Hotel,Hiawatha
  • 5
    « Reserved for our wedding in September of 2015. »

    We reserved rooms for wedding in September of 2015 ( wasn't able to set the review date back that far.) We had a great time and heard no complaints from our guests. The suite room was very spacious and accommodating as well.

    « Excellent Stay »

    We were very happy with everything and would stay here again in the future. The rooms were nice. We had everything we needed. The breakfast served was wonderful. The staff were all friendly and helpful as well.

    « Pleasant Stay »

    This is a very nice hotel in a small Kansas town. Well maintained and clean property. Comfortable bed. There was a four hour power outage while we were there, but the outage was regional, no fault of the hotel!

    « Nice room and staff, but why no staff seating! »

    I appreciated having a hit tub and indoor pool. The breakfast was mediocre (we are used to quality oatmeal and the fresh fruit salad at Hampton Inn) but the rooms were fine. Staff treatment: I noticed in the reception a big sign behind the counter for staff not to sit on the filing cabinet. It was the height of a chair. I looked around and there was no chair at all for the staff. I asked about it and was told that staff are expected to stand all through their shift, even when no customer is in the reception area and even all night! This is to appear attentive. Can you imagine? How needlessly exhausting for them!! Shame on the management! They should stand, but only to wait on a customer.

    « A Fine Place »

    This was a nice motel in a small town. The town did not have many food choices, so the breakfast was especially helpful. It was also a quiet place to stay. We noticed several people at breakfast who stayed there while working in the area. Although we did not get to know the staff in our very brief stay, they seemed to have a friendly relationship with the breakfast staff. Breakfast was good.

    « Worst Staffing mistake for a busy weekend in a small town »

    Would not want to stay here unless I had no other option! I would need to be re-assured proper staff training would take place. Staff was rude and inconsiderate to those trying to check in, and was on her cell phone the entire time. Felt like I was a burden for trying to check into my own hotel room. At night the hotel is pretty quiet no a lot going on. Thankfully there is a gas station right next door for late night emergency items, or some coffee. The small amount to shampoo/conditioner is barely enough for one person to use once, so I would recommend bringing your own.

    « Great stay!! »

    Myself and 4 friends went on a 4 day trip to Kansas to the Rt 36 Treasure Hunt! This is where we stayed on the way home. Very nice and the room accommodated all 5 of us which was great!!! Breakfast was AWESOME and we had a great stay. The hotel is new and very clean! Thanks! We will be back next year!

    « Terrific Best Western. Maybe the Best Best Western? »

    We thoroughly enjoyed our stay at the Best Western in Hiawatha, Kansas. The property is new, well decorated in bright happy colors. Our room was well appointed with enough plug ins for our electronics by the bed where we use them.

    « Great place »

    This hotel exceeds the quality and service of most Best Western Plus hotels. The staff is very friendly and accommodating. The breakfast has a good variety and the dining room has plenty of space. Great hotel for the price.

    « best western hiawatha »

    great reception, comfy and clean room and offered fitness and pool (unfortunately didn't feel like using).Good location but need to put hotel sign at a location where it can be seen from the road in town.

  • 5
    « Trip to NE Kansas »

    We were on a motorcycle trip and ready to call it a day. Never stayed here before. Everyone was very nice and helped us with places to eat great meals. The morning meal was outstanding and a great selection to choose from. When in that area we will stay again. Thank you

    « Great Place To Stay »

    Modern hotel with an easy to location to find. the grounds are well maintained. The staff has always been friendly staff and willing to help out. he room are clean, quiet and comfortable. Nice selection of breakfast items.

    « Clean and quiet »

    This is a very nice place to stay.Friendly staff.Rooms are vey clean.Comfortable beds. Breakfast has a good selection.easy access to gas stations and food. Highly recommended. Would definitely stay there Again

    « Nice Place to Stay »

    This hotel was very clean, comfortable and the staff was very courteous. I usually stay at another brand of hotels but this hotel is equally as good as the other brand. I traveled for business and the internet and quiet atmosphere helped me get a lot accomplished. It is definitely a good place to stay for the price! Quiet, friendly and services should be rated high.

    « Fed up »

    Enough is enough! I have been coming to this location with a work crew for the last 3 years " some of them longer than me" This year has been full of disappointments " generally on the 2nd shift from the same clerk" For starters ,I have a service dog. After one clerk seeing what room I was in she threw a big ordeal and said that I can't be in that room with a animal. I politely informed her of the laws and explained it doesn't matter what room I'm in that I can't be refused a room and even offered to print the laws so she could brush up on them . She just walked away with an attitude. There was a time when I asked for 4 quarters to put in the dryer before it stopped " not realizing this dryer didn't work like that" and I would bring her a dollar right back and she looked at me like I was crazy and said not until you give me a dollar. The next 2-3 encounters were fairly pleasant and I figured she was just having a bad day before. Then today takes the cake! A few of the crew and myself decided to grill out and while shopping one person picked up plates, napkins, and utensils " which every hotel we stay at politely provides for us on a regular basis . Then we remembered she might be working and proceeded to buy the items. Smartest decision we made. We needed to heat something up and I asked for a couple of bowls from the breakfast room and I was told that she could not because it is only for the breakfast hours. I asked about spoons and forks if I were to get take out and they were forgotten . She again said no ! I stay in over 300 hotel nights a year and I'm a diamond member for this brand! I get cereal and milk late night in most properties just by asking.. When my project manager heard of this he decided to inquire and was told " we do not have to stay here" Now let's do the math- 12-16 rooms weekly X 106.00 a night per room for 5 months. Not to mention the motorcycle crew you run off from parking under the canopy during rainy days. If this is what we drive 30 mins for I'll take my Buisness elsewhere.

    « As always a pleasure to stay here. »

    Couldn't have been any better. The breakfast was great, my room was clean and the temperature in my room was already cool on a hot summer day of 95 degrees. I really like having a thermostat on the wall that I can adjust the temperature to.

    « Nice newer hotel »

    This is a nice hotel, the beds were very comfortable. The rooms very clean. The breakfast was good; biscuits & gravy, eggs, waffles, the usual stuff. Rooms had mini fridges, microwaves, and coffee makers. The pool is small, but it's nice & is saltwater.

    « Great place to stay!! »

    We were very impressed with our stay at this Best Western. The staff was wonderful, the breakfast was great and the Hotel is very clean and well kept. We were in town visiting family and we will definitely stay at this location again.

    « Very nice alternative to find in Hiawatha »

    We were very pleased to see that BW had built a hotel in Hiawatha since our last visit and were even more pleased when we saw how clean and welcoming it was. Very nice staff, helpful and accommodating , good breakfast choices and comfy bed....what more could you ask for!!!

    « Really nice place »

    I was surprised to find such a nice motel in a smaller town and not on an interstate. The check in clerk was extremely friendly and helpful. Nice, clean rooms with attractive decorations. Standard motel breakfast. Would stay here again if ever in the area.

  • 4
    « Buisness Travel »

    Closest hotel to Pawnee City if coming from the Missouri side (St. Joseph). Rooms are clean and kept up to date. Beds a little firmer than I like. Friendly staff. Hotel appears to be newer. Very easy access to Highway 36.

    « Expensive for a small town hotel »

    This is a relatively new hotel and it's a little expensive to stay here, but if you've got the money and you like new, and you trust Best Western, you won't be dissapointed. Microwave, fridge, hair dryer, clothes iron, 1 cup coffee-maker. High speed WiFi although it drops out periodically, at least last evening (this morning, not so much). I found the bed to be quite comfortable, not too soft and not too firm. The shower puts out plenty of water. The breakfast menu is very satisfactory in my opinion: Sausage, bacon & scrambled eggs, apples, oranges & bananas, cold & hot cereal, biscuits & gravy, juice & coffee, and I don't know what else. It's relatively quiet here at night. Traffic on nearby highways 36 & 73 both pass by without stopping; one highway over the other, meaning you don't have the noise of vehicle's stopping and starting during the night. Also both highways are pretty quiet at night anyway. Now for the petty complaints. Water pools in the shower soap dish, rather than drains out. There's some minor wear on the framework of the cabinet the tv sets on. The digital readout on the thermostat is hard to make out. Lastly, in the parking lot, the tall upright light pole just to the southeast of the building rocks back and forth a little in the wind. Needs to be fastened down securely. (if it should ever fall over and hit a car, that would be a problem!)

    « HammerTime Pilot Car »

    We had a Great nights sleep in comfortable beds. Large double bed room with a lounging chair and ottoman. Breakfast was very good! Clean room with a nice bathroom.Very nice salt water pool & hot tub to relax in. Good parking and well light. Friendly staff!

    « Nice hotel for the area »

    We paid extra for a king suite room, so not sure on the regular room size. Our room was a great size, clean and new. The bed was comfortable. The staff here were fantastic! The breakfast food was on the low end of quality, and they don't provide the nice little extras that other hotels in this class offer. Like a newspaper, snack at check-in, or a selection of toiletries in the room. This is a great hotel and price for the small town it is in though, and I would stay here again!

    « Senior, but denied senior rates »

    My room was clean and the staff was courteous. I am 74 years old. I opposed the political and religious positions of AARP, so I belong to another organization for seniors, AMAC. Best Western refused to give me senior rates because I am not a member of AARP. I believe that this is discrimination, pure and simple.

    « not bad »

    Nice Hotel. Breakfast was not all that good. Good hotel for a small town and well located right off of hwy 36. Not really much more to say, but it says I have to have 200 characters. Staff were nice and the rooms were clean, but a little cramped.

    « Good stay »

    Good clean rooms. Friendly and helpful staff. The cleaning room people cleaned the room very well. This above all is important to me. I also enjoyed a good breakfast. This stay exceeded the expectations of the traits and characteristics I have come to expect in a stay. Great staff!

    « Best Western Plus Hiawatha, KS »

    This is a new hotel, so the appearance inside & out is still very nice. The beds are a bit hard for my liking, but also not a deal breaker. Breakfast is not absolutely the best I've had at a hotel, but again not a deal breaker & we still enjoy eating breakfast there in the morning.

    « Great Place in the Middle of Nowhere »

    Hi Folks, My wife and I where on our way to Omaha and stopped here for the night. This is a lovely place with clean comfortable rooms and a very considerate and understanding staff. By understanding, I mean that I had made a bunch of reservations all at once some time back and screwed this one up. The staff was very patient and understanding in helping me and should be commended. Regards, OldeBear

    « Excellent Value »

    Traveling with the pipeline for maintenance/repair digs, I can go through 20-30 hotels a year easily. This is the very first hotel I felt was worth it's rate. Though the area is remote, as most are in my business, this hotel is very nice. Room was very clean, everything looked fairly new and in great condition. Beds and pillows were comfortable, towels in good condition, shower pressure could stand to be stronger, internet worked well, Flat screen TV with many channel options, coin guest laundry that the dryer worked the first time to dry everything, quiet, very friendly front desk, elevator if needed, felt safe. A very pleasant, stress free stay at a great price.

  • 5
    « Only game in town »

    I stay here occasionally when visiting family. This hotel is so far above the competition it's no contest. Relatively new property and well-maintained so far. The rooms are clean and comfortable. Good beds with more pillows than I can use. Full breakfast in attractive surroundings. Close to highway, but no noticeable traffic noise. Only complaints are that the night light was burned out and the bathroom door needed a good wipedown. Had to wait a few minutes for someone to come to front desk both at checkin and checkout. Friendly staff, though.

    « Business Trip to Peoria, Ill. »

    Extremely pleased and impressed with facility and treatment. Was initially put out by the national switchboard I reached when calling for a reservation, but quickly changed my mind as the attendant was professional, courteous, and efficient in processing my request.

    « Excellent »

    Outside of a Wifi problem, we had an excellent stay. Breakfast was great with a wonderful variety. Pool and Hottub were nice and clean. Most staff were very nice and polite. Rooms were clean and fresh...

    « THE place to stay in this area »

    The staff is friendly and helpful. The room was very nice. Great bedding, comfortable overall, including the bathroom. There was a refrigerator and a microwave in the room. It was fairly quiet -a good night's sleep.

    « A very nice facility »

    This Best Western is a relatively new/recently refurbished facility and it is very nice. The room was spotless and the lobby and breakfast area appeared to be also. The staff was very efficient and helpful. This was our first stay in this town and we were pleasantly surprised to find this hotel there.

    « business person »

    Great Hotel! Very clean, would highly recommend this hotel. Staff was very hospitable and friendly. Rooms were spacious and very clean. Breakfast was good and had a good variety of options! Very enjoyable stay in a small town hotel.

    « Very clean hotel, new, decent beds, but the breakfast was a disappointment »

    The hotel is very new and this is appealing for the area. There are few "new" places around Hiawatha. On checkin, our first "suite" looked out onto a wall, which was surprising for Kansas. I could understand it in New York, but not Kansas. We had asked for a top floor room but we were told we couldn't have one. After asking again, we miraculously got a top floor room with a decent view. The room was well appointed and the beds were decent. The one part of the stay that was bad was breakfast. The food was very lackluster, and the service for the breakfast was non-existent. There were few to no gluten free options, and when we asked the servers to make eggs gluten free, they said they could not provide any other eggs than what was already there. Because of the possibility of contamination, we skipped breakfast and went elsewhere. Additionally, someone in our party had left a DND sign on their door, but the service staff knocked on the door early anyway. Also, there was a lot of racket in the morning in the hallway and we're not sure whether this was the staff or noisy guests. I would probably return to this hotel and give it another chance, but I can't say that it's something I would look forward to. As I mentioned, it's the only new hotel around...

    « Overpriced and Nobody wants to Help you »

    We stayed at this hotel for a wedding and we got there under the understanding that we would get the wedding rate, we didn't. We checked in and asked if we could pay cash and leave our card on file. We could but we would be changed 150 deposit plus the price of the room or our card would be charged then credited when we pay cash at checkout. We got stuck in the elevator, the keys never worked. The staff was less then helpful and the printer was broke so we couldn't see what we were charged. I got home and of course the charges were wrong.

    « Our first 1 star review »

    It brings us no joy to leave our first 1 star review on TripAdvisor. Here's why... We stayed at Best Western Plus Hiawatha Hotel for two nights in October 2015. We booked and pre-paid through Expedia. Upon check-in we provided our credit card for incidentals, which is quite standard. On check-out though, Best Western Hiawatha charged our credit card for the entire stay without our knowledge. So we were charged twice for the stay - first by Expedia, and again by the hotel. We only became aware of the unauthorised charge some weeks later when checking our credit card statement. We contacted Expedia, who contacted the hotel on our behalf to request our refund. We were told (by Expedia) that Best Western Hiawatha acknowledged their mistake and would process the refund in the next few days when their manager returned. Weeks later we still hadn't received the refund, so contacted the hotel directly by email. We got a confusing response which implied that our refund had been processed on 19th November. When we asked for clarification of their confusing email we got no reply. At this point we decided to pursue the matter through Best Western Customer Service. Over the next weeks, we dealt with multiple customer service representatives who were, quite frankly, useless. We thought that Best Western, being a huge global chain, would have a top-notch customer service team, and that someone back at HQ would pick up our case and follow it through to a speedy resolution. Nope! Instead, we got a different person every time we contacted them, and all they did was forward our emails to Best Western Hiawatha. They ignored our questions, and just kept telling us to follow up with our own bank, and to provide Best Western with our credit card statements. It was incredibly time-consuming for us to collate our statements and blank out all our private info, and yet in return Best Western Hiawatha could not even provide us with a simple transaction receipt to verify they'd actually processed the refund. The only thing they ever sent us was a Best Western-produced invoice that proved absolutely nothing. By this time it's January 2016 (Happy New Year!) and still no refund. The only explanation the hotel offered was that international transactions take time to go through. Not true! We know from experience that you can send funds to anyone in the world within days. Our bank confirmed that international transactions don't take that long, and they opened an offical dispute against Best Western Hiawatha's unauthorised charge for us. We finally, finally, got our refund on 18th January 2016 - keep in mind that our stay was on 31st October 2015, and that Best Western Hiawatha supposedly processed our refund on 19th November 2015. As a result of this drawn-out, stressful, appalling experience, we have made the decision to never stay at a Best Western again. In the sprit of providing a true review of the hotel itself and not just our terrible experience, below is the review we would have left if this hadn't happened... Room - Our room was modern, clean and spacious, and we had no complaints about the room itself whatsoever. Front desk - Service was always a little slow, and on more than one occasion we had to wait for the staff to finish their personal conversations before serving us (my absolute pet peeve!!). Breakfast - Here we're divided. I did not like breakfast at all - there were no healthy options, only sickly sweet cereals, tarts and donuts (donuts, for breakfast!!) plus some hot food. My partner is not such a picky eater and was fine with the options provided. However, on the first morning there was a high school basketball team there, and the ravenous teenagers cleaned out all the food! We had very little to choose from and had to wait a long time for some extra breakfast to be served. Also, there was not enough room and we had to find a seat on the couch out in the lobby area. They clearly had not catered properly for the extra numbers in their hotel that day. Room cleaning - On our first morning we put up the 'Do Not Disturb' while we were at breakfast. We removed it while we were out for the day but our room was still not serviced. Overall - We would have given it 3.5 stars.

    « Short vacation »

    This Best Western Hotel was a wonderful place to stay. All areas were beautiful, the room, breakfast area and lobby. All employees were helpful and cheerful. We would stop there again if we get near to Hiawatha, Kansas.

  • 5
    « Great place! »

    This is the nicest Best Western I've stayed at in quite awhile. The rooms are nice and the staff was friendly and professional. The breakfast has a nice variety and the staff makes sure everything is fresh and the area clean.

    « Mice in Hotel Dinning Room »

    There was a mouse in the dining room and nothing was done about it. I could not sleep all night because I kept thinking that I was hearing mice in the hotel room and they only offered a 25$ discount. Wish more would have been done. Such as setting up a trap or a free night stay for all of our trouble and distress.

    « Decent »

    Decent hotel. Overpriced and monopolized the market in Hiawatha. Would have liked to stay at a Hilton property, but this was not an option in Hiawatha. They need more staff badly. I have never seen such a poorly staffed hotel/motel. They have one person working during the night shift and one person and a housekeeper during the day.

    « Really gone down hill »

    This is the third time we have stayed in this hotel and I have to say that it has steadily gone down hill. We arrived today to a parking lot covered in ice. The elevator was broken and we had to have the keys to the room reprogrammed twice just to get our room. The carpet on the stairs was nasty and covered in crumbs. The carpet in the room was sticky. And the tv is a real piece of junk. We will go back to Atchison to stay. Won't be staying here again.

    « Phoenix business traveler »

    Not much to choose from in Hiawatha, KS, but it was an excellent choice. Overall excellent stay. No complaints as everything was great. Came in late at midnight and elevator had stopped. Service was called, but being tired, I walked to the third floor and went to bed. Excellent breakfast and facilities.

    « Very nice hotel & pet friendly! »

    This was a nice hotel with a good price that was pet friendly, had fast wi-fi and a hot breakfast. This hotel was just what we needed while passing through. We had no negative issues. I would highly recommend staying here and would stay again.

    « Great Service! »

    We checked in with a large bunch, and even tho their printer was down, they processed us quickly and got us moving so we could make our parade!. Karen at the desk took great care of us! She even came out to take a picture of our parade float, our Camel! Then arranged for us to have the breakfast area that night to watch our KC Royals play and to eat pizza from Casey's we bought. Breakfast crew was kinda overwhelmed by us, had a hard time keeping up with how many we had there. Rooms good & clean.

    « Safe, Clean and Friendly »

    This hotel was clean, friendly, and quiet, for the most part. The only obvious improvement to be made that I could think of would be the breakfast. The biscuits were.. less than desirable, and the coffee tasted off. Other than that, it was a good stay.

    « Good place to stay if you are in Hiawatha »

    Very clean hotel. Quiet and convenient. Friendly staff and we got extra pillow per our request. The breakfast was tasty and there was plenty of choices. The pool was a salt water pool and there was a very nice whirlpool to relax in.

    « Night of the Hiawatha Halloween Parade »

    This was one of the best Abdallah Shrine members hotel stays. All Best Western locations should be upgraded to this great offering. I have stayed in a few over the United States that have become run down and poorly managed. The ability for our group to be able to enjoy the evening in a comfortable setting as set up in the lobby is alone a giant plus. Easy access, close to highways and food. Outstanding.

  • 4
    « Great Place to Stop »

    Clean rooms, comfy bed and pillows, quiet, friendly staff, and many other ammenities. The breakfast buffet was good, and I enjoyed sitting by the fireplace as I ate my breakfast. The price was right. I highly recommend this hotel.

    « Nice Work Stay »

    I was scheduled to work in the local area by my company and was having a difficult time finding a place to stay. I'm glad I found this hotel! The staff was pleasant and helpful, the hotel was clean and quiet and they always had fresh coffee available no matter what time of day it was. I chatted several times with the cleaning ladies and everytime they asked if there was anything I needed in my room they'd get it for me. (I general leave a "do not disturb" on my door. I am capable of making my own bed and they don't need more work than they already have.) Towels, garabage bags, etc... was supplied with a smile on thier face. If I ever have to come back to this area for work I will be staying here even if it means a 30 mile drive to the job site.

    « very nice »

    we have stayed at this hotel 3 times now--staff always very kind and helpful--no complaints at all. especially enjoy the hot breakfast complimentary. easy to find off highway 36. mcdonalds next door. rooms clean. bed comfortable.

    « Great Stay »

    Reserved this room through and got an excellent rate. For what little we paid I was pleasantly surprised with the hotel. Very clean and modern. Will definitely stay here again if we get back out to Kansas.

    « Great value »

    Was very pleased with condition of hotel and the great value the whole experience was. It seemed to be recently painted, and the decor was very pleasing. They also offered plenty of time for the breakfast buffet so all could utilize this amenity.

    « Comfortable »

    the bed was very comfortable, and room was very clean i would like to stay here again with my boyfriend. my boyfriend said the room was really nice and the breakfast was really good. he would love to stay here again but in a queen room.


Venir à l'hôtel ...

Toutes les directions
·De : Kansas City, Missouri. Prenez l'Interstate 29 North jusqu'à la Highway 36, puis allez vers l'ouest sur la Highway 36, jusqu'à la Highway 73, et tournez à droite. Continuez sur 100 mètres jusqu'au Best Western Plus Hiawatha Hotel.

Depuis : Fall City, Nebraska. Prenez la Highway 73 South jusqu'à Hiawatha. En direction du sud, traversez la ville jusqu'au Mcdonalds®, puis tournez à gauche et roulez jusqu'au Best Western Plus Hiawatha Hotel.

Depuis : Topeka. Prenez la Highway 75 North jusqu'à la Highway 36 et allez vers l'est jusqu'à la Highway 36. Tournez à gauche sur la Highway 73 et continuez sur 100 mètres jusqu'au Best Western Plus Hiawatha Hotel.