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Best Western Hotel Butterfield Inn,  Hays

4.5/5  - basé sur 516 notations.
1010 E 41st Street, 67601, Hays, United States - Voir la carte
+1 785 621 4337 +1 785 621 4339

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Sur la base de 516 avis de voyageur
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Idéalement situé à la sortie 159 de l'I-70, le Best Western Butterfield Inn est l'hôtel le mieux classé sur TripAdvisor à Hays, au Kansas. L'hôtel dispose d'une piscine intérieure chauffée, un bain bouillonnant et un centre de fitness sur place. Bénéficiez d'un petit déjeuner chaud gratuit tous les jours. Situé à mi-chemin entre Denver et Kansas City, ce tout nouvel hôtel de Hays offre des chambres spacieuses et est conçu pour votre confort. Si vous êtes ici pour affaires, les équipements professionnels de cet hôtel de Hays sont conçus pour répondre à tous vos besoins. Profitez de l'accès à Internet haut débit, accès à Internet sans fil dans tout l'hôtel, ainsi que du centre d'affaires ouvert 24 heures sur 24. Vous pouvez même accueillir des réunions avec vos clients et collègues dans une salle de réunion bien équipée. Des aventures en plein air vous attendent au parc aquatique de Hays ou au parc Frontier. Et pour les amateurs d'histoire, ne manquez pas de visiter le musée de la Société historique du comté d'Ellis ou la maison d'enfance de Walter P. Chrysler. Le Wild West Festival est un moment inoubliable, très apprécié aussi bien par les habitants de la région que par les vacanciers. Nous sommes à courte distance en voiture du quartier Chestnut Street District, et à proximité du centre médical de Hays. Les employés de Bank of Hays, AFLAC, la clinique Riordan, High Plains Farm Credit et Sunflower Electric font partie de nos clients réguliers. Les clients de notre hôtel de Hays bénéficient d'un accès facile au musée Sternberg, endroit apprécié des passionnés d'histoire et des personnes à la recherche de quelque chose de différent pour leurs vacances. Les personnes en visite à l'université d'État de Fort Hays apprécient notre situation pratique. L'arrivée de vos enfants à l'université ou le début de vos propres cours peut représenter une période heureuse et stressante, mais des trajets courts et des chambres propres et confortables rendront les choses plus faciles. Visitez le campus historique et encouragez les Tigers. Cependant, c'est le complexe sportif Bickle-Schmidt qui attire réellement les foules, et un grand nombre des clients de notre hôtel de Hays viennent en ville pour un match passionnant. Que vous soyez ici pour l'université ou un autre événement, comptez sur nous pour vous offrir le type d'expérience que vous méritez. Appelez dès aujourd'hui pour réserver une chambre !

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Basé sur l'avis de 516 voyageurs
Certificate of Excellence
Très bon
En couple En couple 125
En famille En famille 217
Escapade entre amis Escapade entre amis 20
Professionnel Professionnel 76
Voyage solo Voyage solo 31
Rapport qualité / prix
Best Western Butterfield Inn,Hays
  • 5
    « Pleasant surprise »

    I haven't stayed in a Best Western for years, mostly because I found their properties aging and not kept up. But this property in Hays was a very pleasant surprise. It had been recently remodeled and reopened. Our room was spacious and clean. The beds were very comfortable. I appreciated the sitting area consisting of two chairs with footstools and a table with a lamp. Great place to cozy up with my book. The check in desk staff were very friendly and made us feel welcome. Breakfast was generous with its choices and the area was kept clean and items refilled. This will be my go to hotel on the trips to Denver.

    « better than courtyard by marriottt »

    One of the best, especially for the price, places we have stayed. Quiet, very clean, spacious and a wonderful full breakfast. Amazing for the size of the city. This is an updated hotel and doesn't look from the outside as nice as it really is on the interior.

    « Great place to stay to break up a long drive across country »

    I made Hays my stopping point when driving from Arkansas back to Colorado. The value of the room was great! It was very clean AND quiet! And not a lot of hallway light comes through the bottom of the door like most places. Bed was very comfortable and so were the pillows. Shower had good water pressure and heated quickly. Breakfast had many choices including scrambled eggs and I believe it was bacon. They also have a waffle maker that looked pretty good. There is also a pool that stays open until 11pm.

    « NEW, NEW, NEW »

    My hubby and I were traveling through Hays, Ks on our way to FL for our anniversary. We decided to stay at the Best Western because it is right off the interstate and it looked like a safe place to stay. When we got there we were promptly greeted by Aundy, and checked into our room with ease. She was so bright, cheerful, and humorous. She gave us an amazing recommendation on where to eat. Once we got to the room we were astonished to see how big the room was. Also, the entire hotel was extremely clean. Props to the housekeepers because they do an amazing job. At checkout, we were pleased to see a smiling and welcoming face. The employee working that morning was named Alexis. Breakfast was top notch!! We have never had such a good breakfast experience ever at any other hotel. We cannot wait to come back and stay on our way back through! I highly recommend this hotel to anyone traveling through Hays.

    « Great hotel! »

    The gal at the counter was super nice! Very clean hotel, wonderful breakfast!!! We will stay again if heading that way!!! Lots of little extras (orange infused water, fresh baked cookies and mint in the lobby!) The rooms were nice and big too!!!

    « Newly remodeled »

    This hotel was literally re-opened after a remodel less than a month ago. Stayed overnight on our way to Mexico/US in Ohio. Everything was obviously very clean. The only exception was the drapes in our room, which definitely should have been included in the remodel, but sadly were not. The choice for mattress pad was also not up to snuff, but once you're asleep, who notices? Nice breakfast buffet and staff.

    « Amazing establishment »

    Stayed for two nights on business. After a long day of driving and meetings, the checkin process went smoothly and quickly. The woman at the front desk was cheery and pleasant. The room was enormous and pristine. Immediate hot water in the shower, which surprised me because I was on the 3rd floor. My king size bed was so comfortable that getting up in the mornings was a struggle and I had to ask what kind of bed it was. The continental breakfast was above and beyond my expectations. The muffins were fresh, the juice wasn't sour, and there were plenty of other choices for food (omelette, biscuits and gravy, oatmeal, cold cereal). The eating area was clean and top notch! I didn't use the indoor pool or the gym, but the pool had sparkling water and the area around it was just as clean as everything else in the hotel. I regretted leaving my suit at home because it's not often you find amazing indoor pools like this one (they also had a chair lift at the pool for disabled guests, something else that's rare)! The desk clerks were always polite and cheerful, which is a big bonus when you're traveling. I will have other conferences in Hays, and I look forward to returning to Butterfield in the future!

    « Spacious rooms-great place to stay »

    Stayed at this hotel on my way to Denver. Huge room,and was very clean,They have a better than average breakfast. Since I travel thru Kansas twice a year, this will be the hotel I stay at from now on.

    « Great For Business »

    Satisfied with the renovation, with the service and with the professional service. I wish there was a laundry room and an updated gym. It was clean, well positioned off of the highway and close to food and a big box store.

    « Rating »

    Beautiful room, very good breakfast. Front desk helped with next reservation. We were traveling from Branson,Mo to Arizona. This was our best stop on the way home as we wanted to see Colorado next day. Very nice place just off highway next to excellent restaurants.

  • 5
    « Best Western Hays, Kansas »

    The hotel was clean and comfortable. I felt quite at home in my room. The staff was highly professional.It was a pleasure staying at this hotel. It made my trip to Kansas quite pleasurable. There were numerous brochures about Hays.

    « Very Nice and Affordable Accomodations »

    My family and I recently were traveling through Kansas and stopped at the Best Western in Hayes, KS. This is a very nice Hotel at an affordable price. Staff is friendly and breakfast was great! Will definitely stay again if in the area.

    « My Bare Feet Loved It »

    You can tell a lot about the cleanliness of a hotel room by walking barefoot on the floor. My feet were very happy on the carpet in our room and on the tile in the bathroom. Clean floors! The rest of the room was just as clean. The bed was comfy and we had THREE chairs in our king room. We did not have to flip a coin to see who had to sit on the bed to watch TV. Three towels and three face cloths. Always love the extra. A face cloth for my husband to shave and a spare towel to dry my hair. We had a microwave and a fridge, and the air conditioner had an always "on" function for the fan. I had read some reviews about this hotel being noisy. I did not find that to be the case at all. Yes, our room door would slam, if we just let it go. But we did not do that and I guess most other guests did not either. Maybe having the fan running also helped. The breakfast was very good. Ready made omelets and some kind of pancake on a stick, the morning we were there. It changes each morning. Don't know if they have those delicious cinnamon rolls every morning or not, but they were super! We had a couple hot and fresh out of the oven. We really enjoyed this hotel and would stay again, if traveling through Hays. The only negative I would note is that the elevator was SLOW!!

    « Comfortable,Clean, and friendly »

    This was a stopping point while traveling with two young children. I loved the size of the rooms. Very spacious to accommodate kids playtime with a comfortable sitting area for the adults. The beds were comfortable and the pillows were great! We loved the pool area also. Would have liked bigger pool towels. Their was no light in the pool area bathroom. Two small things that would make the visit better but would definitely choose this location again if in Hays KS.

    « Think twice »

    This is not a place I will consider staying in the future. I discussed issues with the General Manager about an employee and the response given was very ho-hum. She was not willing to make any changes to make the stay more pleasant. Also, this hotel will not price match if you find a better price online. This is the best reason I can think of to take my money elsewhere.

    « Disappointment all around »

    I would never stay at this hotel again. Walls are paper thin. The doors are heavy so when guests open the doors to their rooms they slam shut. A motion sensor controls the fan on the a/c unit in the room. I set the fan to ON to drown out the noise from the hallway and rooms next to me. The fan would kickoff and I would have to wave my arms around to get it to turn back on. The water pressure in the shower made it difficult to rinse the shampoo from my hair. Breakfast was lukewarm and mushy (french toast sticks and sausage). When I checked out I was not asked how my stay was and was shamed for asking for a receipt. Desk attendant never told me up front that an email copy was sent to me and seemed bothered to print a copy for me. I won't ever stay at this hotel again and told the resident of Hays that told me to stay there to quit referring it to visitors.

    « Convenient Location »

    This hotel was within seconds off the freeway and with a late arrival that was really nice. The hotels breakfast was beyond what you expect for a continental breakfast. Omelettes were on the menu the day we stayed! Tons of options. The room was big and comfy. I loved that they had a place to put your luggage so we didn't have to put it on the floor. Staff was nice and pleasant. We would definitely stay there again.

    « Turn down the lights »

    Harsh LED Lights throughout the hotel destroy the ambiance and comfort of the facility. Harsh day of driving into very harsh lighting in lodging. The breakfast is normal and met expectations. They did have extra bed side electrical outlets for C-Pap. Staff & cleanliness were excellent.

    « 2nd Choice was a Great Choice »

    We have mostly been staying at Hilton hotels along our road trip, but it was full, so we went to the Best Western next door. It was a very nice hotel on a par with many we've stayed at recently and better than a couple. I would highly recommend this hotel to weary travelers of any age with or without children. The place was clean, tastefully furnished and decorated, the staff was friendly and helpful, and the breakfast was good. We also used the pool and jacuzzi and both were clean and enjoyable.

    « Nice for the price »

    Good choice if you need to stay in Hays, KS overnight. Larger than average room that were clean, friendly service and easy parking. Beds were comfortable and quiet. Free breakfast looked good as well.

  • 4
    « Nice hotel on the road »

    Room was clean, and beds were comfortable. The front desk staff was friendly and check in was quick. The lack of one star is because the lady putting out breakfast was very annoyed when we asked if we could grab a couple pastries (which were all out and ready to go) ten minutes before breakfast started because we were ready to get on the road. Still a great, quick over night, though.

    « Clean presmises and excellent breakfast »

    Best free breakfast I have every had. Two friendly, efficient breakfast room attendants kept the breakfast items well stocked Way above average breakfast item selection. Have stayed there before. Will do it again.

    « Business trip »

    It was easy to reserve a room on Trip Adviser and no hassles at the front desk when checking in. I will stay at this hotel again when in that area. The location is great for restaurants and Wal Mart. The room was very quiet on the third floor. Breakfast had a lot of options.

    « Great stop on the road »

    Good facilities, great staff, okay breakfast. Hard to do breakfast for lots of people but egg pattie are too weird and bacon was marginal. Enjoyed the whole wheat English muffins though! Nice that they offered yogurt.

    « Stephanie Buller »

    Front desk staff was unorganized. They wouldn't let anyone check in before 3:00 on the dot and actually it was 3:03 pm when she said we could finally check in. Lobby was packed full of annoyed people with several very angry men. They let the angry men check in before other people that had been waiting over an hour. They only had one person checking in to start with but another one joined her then left shortly after. When I got to our room there was a bug on the wall and 2 hairs in the sink. We will not return.

    « Very Nice Hotel, clean, quiet and comfortable »

    Nice size room, comfortable king bed, normal bath/shower combo, soft waster (so use less soap) nice and plentiful linens, nice size TV, decent channel selections, and good climate control. Really nice, restful room. The pool, hot tub and fitness facilities were good, with extra recognition on the handicap lift for the swimming pool. First place (outside a rehab facility) where I've seen this type of accessible lift for a pool. Very nice!

    « Best hotel on our trip! »

    We drove cross country on Memorial Day weekend and did not book hotels because we weren't sure how far we would drive each day. On our third day, we called ahead as we were driving and were able to book a room. On the way, a bad thunderstorm hit about 30 minutes from the hotel. We waited it out for almost an hour. I called the hotel several times to make sure they would hold the room. The desk clerk not only assured us that they would hold the room, but gave me weather reports for that area. Once we saw a clearing in the storm (after quarter size hail, 60 mph winds, and heavy rain. We were driving a 16 ft. moving van), we were able to determine that we had a window of opportunity to safely get to the hotel because I called again and the clerk said the storm was past that area and gave me directions. We finally arrived after a white knuckle drive at about 8:30pm. The clerk recommended several restaurants very close and gave us a 10% coupon that was accepted by any of the restaurants. The room was the largest room on our trip. Beds and pillows GREAT! Quiet room in the back away from highway noise. Bathroom and towels like a 5 star hotel. Breakfast the next morning had many choices and everything was very clean. Recommend HIGHLY!! BTW - lowest rate on our trip on a holiday weekend and gave us a discount for AAA members.

    « Great for what I needed »

    We only needed to stay for one night, but the room was spacious and clean and shower was great. I didn't have the time to try the exercise facilities or pool so can't rate that. The breakfast was good as well.

    « Great place to stay »

    Beautiful facility, clean rooms, friendly staff. We have stayed at this hotel before and would definitely recommend it. We have had less than outstanding experiences at other Best Westerns across the country, but this one stands out.

    « One night in a thunderstorm »

    We have stayed here in past years and prebooked a room. We arrived in a thunderstorm and it seemed a lot of interstate traffic had given up due to the bad weather and wanted to stay as well. I think the hotel became booked pretty quickly. Despite the queue the receptionist was polite and unflustered. We were in a king room - I think it was an accessible one too as the bathroom had lots of bars in it and a showerhead that you can take off the wall. The room was very spacious and comfortable - the bed had a blanket though rather than a duvet. However, as with many hotel like this the sound proofing was very poor - there was an interconnecting door that probably didnt help but we could hear *everything* from the room next door word for word. We couldn't hear the intertstate traffic though. The wifi was very fast I think we measured 22Mbps download - 5 upload!

  • 3
    « Good Hotel for a Short Visit »

    Great location right in the center of Hays. Needed a central place to stay for our daughter's college graduation. Not a fancy hotel but clean with friendly service. Easy to get around town. However, not a lot to do in Hays.

    « Delightful »

    The staff was all wonderfully welcoming and helpful, from our arrival last night to our good morning at breakfast. I was impressed with the friendly,joy filled attitudes.. The room was nice...everything was clean and looked like it had been recently updated. I love it when the carpets look new and clean. Breakfast was as expected, being gluten free I am glad to find a few options I can partake of. Thanks for accommodations that allowed a restful nights sleep...we're off!

    « week end stay »

    hotel fell below my standards as far as hotel staff and quality of amenities in the room the location to family and activities was a reson I selected this location will think about it better next time

    « Best hotel in town!!!! »

    I have been staying in Hays all year for work and stayed at almost every hotel. The Best Western is the best by far, great accommodations, amazing staff, and most importantly a great shower. I've stayed here over 50 times and I was never once disappointed. Stay here, you will not regret it!!!!! :)

    « Went for a weekend, average stay »

    Beds are definitely not as comfortable as the Hampton. Hotel is clean though and breakfast is not bad. Location is good. Glad we booked through Priceline and got a deal on the room. Spa was out of order the entire stay, we were told it would be a one day fix :-(

    « Albuquerque trip »

    The overall experience was good. The only drawback was the breakfast activity. Machines were out of order, they ran out of items such as sugar (more than one visitor requested it). The staff could not make it right.

    « Great time!! »

    We had such a good time at this hotel! The rooms were very clean and quite spacious. The staff was very courteous and professional. I asked to have 3 rooms close together and they were! The hotel is very easy to get to. My husband and I, our kids and our grandkids totally enjoyed our stay!

    « Good place to stay in Hays, Kansas »

    This hotel is conveniently located near Interstate 70, and is relatively new. Our room was large and pleasant. Parking was easy, and the breakfast was satisfactory. This inn is above average, but not exceptional. The personnel we dealt with were all pleasant and professional.

    « Great stay# »

    Our experience at this hotel could not have been better! The facility appeared to be new. It was very clean and spacious in the lobby, dining room and our own room. The furnishings were ample and comfortable with a table, desk, two stuffed chairs and an ottoman. It also included a good sized refrigerator and microwave. The staff was also very friendly and helpful!

    « Great Customer Service »

    We stayed here recently after a bad experience at a neighboring hotel where I was given a room that someone had been smoking in, even though it was billed as a non-smoking facility. Due to asthma, I must have a non-smoking facility. First novel had no other rooms. So, I called the BW, explained my situation, and was told I could come over and check out a room before deciding. I did just that, and was checked into a wonderful, non-smoking room with absolutely no odor! Thanks to the wonderful front desk staff who helped resolve this problem for me.

  • 1
    « Poorly maintained hotel »

    One of the worst hotel stays I've had in years. 1) At check-in the clerk told me their laundry facilities were "broken." I asked if there were a local laundromat and she replied, "Yes -- but I don't know where?" And then she laughed merrily. She was as disinterested and cold after that as a person could be. NOT a warm and friendly welcome. 2) Next morning I go to take a shower but can't figure out how to use the shower in the handicapped room. (No idea why they gave me a handicapped room.) I had never seen a shower setup like this one and had to call the front desk to show me how to make the water come out of the shower nozzle up above. The maid who came pulled the nozzle below the faucet to diver the water to the shower nozzle -- and the shower nozzle up above squirted me with cold water, drenching my shirt. Once she left I took a shower -- but the clamp that holds the shower hoze was loose and the clamp "walked" down the vertical support bar during the entire shower - within a few minutes, the shower nozzle was at waist height instead of head height. This was a useless contraption, as the clamp would not hold the nozzle where you set it. 3) The lamp on the table in the corner had a defective switch. When I tried to turn the lamp on, the switch spit sparks and was obviously shorting out. The bulb in the lamp would thus not stay lit. I was very late to a business appointment because of the defective shower. And I had been on the road for a week and was counting on doing laundry the night I checked in. A hotel that charges this much should have figured out how to call a technician to repair their laundry facilities. Incidentally, I just this minute called their hotel to see if their laundry facilities are working and was told, "The laundry facilities are still out of service, unfortunately." My stay was 10 days ago - and they are unable to find a technician to fix a washing machine? Give me a break! This is very poor management. A hotel like this does not deserve your business. The rooms, by the way, while clean and new, were sterile and unwelcoming, matching the attitude of the staff.

    « Worst »

    Rude unfriendly confrontational staff! Given room by ice maker, although place almost empty. Carpet in room filthy, towels faded and different shades and wash cloth so frayed that threads were hanging. Took to front desk and said, sorry and gave me better one. Sheets were old. Would we stay here again? NEVER

    « Never Disappoints »

    We have stayed at this hotel multiple times when we stay overnight in Hays. We have never had a less than satisfactory stay! The facility is clean, staff is courteous; definitely will stay again when in the area.

    « Big rooms, rude staff »

    We always stay in Hays on our trips from Colorado to Okla as it is the halfway point. Normally, we stay at Holiday Inn, but on a whim decided to give BW a try. Our room was big with vaulted ceilings & the bathroom was large as well with updated granite. The beds were dated with old, dingy bedding. The pool was nice, but the hot tub had way too many chemicals that foamed up so much with the jets on, we had to get out. We slept late as we arrived late so came downstairs at 9:30 hungry for our free breakfast to find everything put away. Apparently, it ended at 9am vs the 10am breakfasts at every other hotel we've ever stayed at. My husband asked for change for the vending machine & encountered a rude staff person who seemed inconvenienced but obliged. I had to make several trips from our room to the front desk for replacement room keys which ended up being the lock needing the batteries replaced. After waiting several minutes the staff person came out with a screwdriver & batteries smelling of smoke since she had been outside smoking rather than at the desk. No apology was made for the lock or our having to wait. Upon checkout, we were informed by a different rude staff person that she needed to inspect our room before returning our deposit. I realized I'd forgotten my sons jacket so went back to get it. As we left the room, she asked, "what is that red spot on the sheet from?" My son had flaming hot cheetos the night before so I explained that's what it was. She said she needed to know so they could use the right cleaner. It was a strange question & felt as if I was being scolded. After giving us back our $100 cash deposit, she threw in: "the girl last night must not be aware our deposit rate went up to $200 so next time you'll know." When we got to the car, we both agreed there won't be a next time.

    « Pleasantly Surprised »

    We stopped here on our way to Colorado, check in was fast easy, and the gal was very pleasant . I was traveling with 2 teenage boys, room was comfortable, WiFi and HUGE plus.. Breakfast was fine, nothing special, but adequate.

    « Great Stay for a Birthday »

    Location was overall experience was good. Friendly, helpful staff....greeted us and always smiled. Hotel was packed but it was quiet, clean and plenty of breakfast items were provided. Parking was not a problem.

    « Family funeral »

    A long trip that was rewarded with the kindest of service in staying at this hotel. I would recommend this hotel to friends and guest that may be traveling in the area. I have other family members that do stay at Best Western and have also advised that there stays were as pleasant as this stay for myself.

    « Clean, Comfy, & Professional »

    Great place to stay when in Hays, Ks. The property lives up to the reputation of being Clean, Comfy and staff if very personable and professional. Breakfast has something for everyone. A recommended Stay!

    « Great hotel in a great area »

    Hays is a very nice small town. It has some interesting sightseeing sight (the fort) and nice restaurants We didn't visit the fort on this visit. We did have a very good meal at Peter Mandy's with an added bonus of 10% off for mentioning our BW hotel. The hotel is extremely well-run. Lezlie who made our reservation also checked us in. She made sure that we got exactly the room in a quiet area that we had requested. She and Lexi told us about the new restaurant and the discount. Both couldn't be nicer and are excellent representatives of Best Western hotels.

    « Great Stay - Great Front Desk Staff »

    Lezlie, the manager on duty, was super friendly and very helpful to us during our weekend visit. She is an asset to your Best Western team! She was able to suggest local establishments to eat, help us with free public transportation, and told us all about Hays Kansas. If you ever need to stay in Hays Kansas, you can be sure the Best Western front desk Staff Lezlie, Lexi, Zuri, and Aundie will all do their best to help you feel welcome. Oh yes, our room was very comfortable as well :-)

  • 5
    « Best in the area »

    The room was huge! It was not a suite, and was not a BW Plus or Premiere. But a great room. Nice pool. Very large breakfast area, and nicer than average breakfast selection. Very helpful staff. All very clean.

    « Awesomeness!!!! »

    We stayed at this hotel for 0ne night and it was truly one of the best stays. The staff was so nice. The front desk person that night was very helpful with directions ?Awesomeness! The room was so awesome and it surprised us!!! The main factor in all this was the non smoking rooms.. That was a tremendous plus for us!!. Everything was spacious, very, very clean, and felt like it was built yesterday. You never had to ask for anything, and since my partner/wife has tremors, staff made sure they accommodated her in every way possible. Total awesomeness!! The rates were very reasonable. There was plenty of parking, and we felt so safe. We will definitely be back and highly recommending this Best Western as it was our favorite among all of our stays..

    « Flexibility of an iron rod »

    This is, without doubt, the worst best western I have ever stayed at for reasons too innumerable to describe. I like best westerns and I've stayed in dozens if them. Do yourself a favor and stay away from this one.

    « It's okay, just not great »

    The Butterfiled Inn has nice rooms, however some of the other amenities are marginal. The breakfast was weak, mostly powdered eggs and undesirable meats. You could make your own waffle but that was the extent of it. The excercise facility was small and didn't seem well cared for. The treadmill could used to be cleaned and some type of sanitary wipe available to clean off the equipment would have been useful. This is not a terrible place to stay, just wasn't anything impressive to me.

    « Nice comfortable room »

    Stayed and enjoyed room. Nice chair with ottoman and comfortable king sized bed. The breakfast in the morning was ample. Nice clean room and very comfortable. The staff is very friendly. Nice sized bathroom with plenty of hot water. Will stay here again in the future

    « Comfortable Stop »

    Pretty good stop in Hays. I say pretty good because although my room was spacious and had some good amenities (clean and spacious bathroom, microwave and refrigerator), the chairs and ottoman had some stains. No issues with the beds, pillows, linens, and room decor, but the dirty chairs really stuck out when I walked into the room. Hotel seems noisier than some on the first floor. The room doors slam quite noisily and that noise (from other rooms) seemed to roll up and down the hallway throughout the evening. Nice to have coffee on demand any time of day or night, along with hot water for tea or hot chocolate. Breakfast items were fairly standard, but plentiful (eggs, sausage, waffles, yogurt, hot and cold cereals). Unfortunately there wasn't much of a fresh fruit selection. Nice to have USA Today to read. Staff was pleasant.

    « Could be better »

    Sorry, but these are not worthy of $99+ tax rooms at least not the standard 2 queen bedroom I had even if it was pretty spacious. The property's excessive use of CFL bulbs which I understand can be cost savings to the hotel was over the top and removed any sense of warmth and comfort from the moment you walk in, most especially in the room hallway and worse the room itself. Sorry if this might sound silly or dramatic but it literally gave the place an institutional/warehouse feeling sometimes which robs the home away from home experience, with an overall impression of cheapness. While I'm glad I got my room at a slight discount, the proper value for this hotel is about $79 + tax in my honest opinion, mattress was alright but have had better even at lower quality hotels, breakfast was better than some but only 1 hot food item available not counting the same old waffle maker found in most places, automated coffee dispensing machines are unfortunately cropping up more.

    « Very Nice »

    Nice hotel, appears to be recently remodeled, very clean, comfortable bed we liked it and would stay there again as we pass through Kansas. If this hotel is any indication then it appears Best Western is making a nice comeback.

    « Not as nice as you would expect »

    From the outside, the hotel looks fairly new and nice, but the rooms are a little worse for the wear. There were stains on the furniture in our room and the bathroom had hair on the floor and in the shower. Breakfast didn't have very many options like you would find at a Hampton or Holiday Inn. Front desk staff was polite upon check in but when I tried calling down to the desk 3 times later in the night to complain about the noisy neighbors above me, nobody answered the phone at all. I travel through Hays often, about every two weeks and will not be choosing this hotel again as there are many other options in the area for the same amount of money.

    « Very clean »

    The hotel was very clean, beds comfortable and rates good. The breakfast was good with plenty of choices. We arrived very late but the receptionist was accommodating. The hotel was quiet even though it was a Saturday which is a plus after a long day on the road.

  • 5
    « Staff makes a difference! »

    This was our second stay at the best Western in Hays Kansas. Because of a previous experience three months earlier... at this motel, we organized our road trip to include another stay at Hays... the staff at this location are fantastic... follow through & customer service are over the top! Will continue to use this hotel whenever possible. Ed & Bettye

    « Consistent quality in Hays »

    We've stayed here several times over the other existing hotels. We had two weddings and holidays this past year. The cleanliness and service is always excellent. Will continue to stay here when in town.

    « Nice »

    Beds were very comfortable, towels could have been better. Big room. We had a king, downstairs. It had the usual fridge, micro but only a single cup coffeemaker. But desk clerk quickly provided 4 extra coffee packets. Breakfast was very good. Sausage,bacon,waffles,yogurt,muffins,cereal and our favorite, biscuits and gravy!

    « No cooperation from GM »

    I am a Diamond club member and stay at BW all over KS. Every BW gives me a great rate but this one. Several emails with the GM she don't care. So I will no longer stay. When checking in last time they offered the guy standing next to me a better triple AAA discount. I stay at BW over 100 plus times a year you would think I would get a better rate not the snowbird on his way to AZ. So I just stay with their competition and they give me the rate I need.

    « Handy and reasonable »

    This is my lodging of choice when in Hays. Right off Interstate, reasonably priced, clean and has good breakfast. Great for business travelers and those going to and from Colorado. Fairly new property and well-kept.

    « Awesome Stay »

    Had a wonderful stay. The hotel and room were very clean. The staff were very nice and very helpful. This was one of the better hotels we stayed at during our trip. I recommend this hotel as the place to stay.

    « Best Nights Sleep EVER! »

    Bed and pillows were incredibly comfortable. Breakfast was way above expectations, with plenty of Gluten Free options. Pool had a handicap lift, and was immaculate. Rooms were generously sized and even had a sitting area, so you didn't have to sit on beds just to watch TV. Staff was very friendly

    « Great stay - great staff! »

    Hotel sold out night prior to my stay and room was not ready when I arrived. Front desk clerk went out of her way to find me a place to freshen up and dress for my function. Easy access to highway and restaurants close. Great parking lot lighting for lone traveler.

    « Nice appearance. Some upgrades needed »

    Large, comfortable rooms nicely appointed. Friendly, helpful staff. In our room the toilet and mattress needed attention. Breakfast better than average, but the coffee maker made instant coffee. Good location just off the Interstate.

    « Good place to stay in Hays, Kansas »

    Back on Hays for a surprise birthday party and needed one night in Hays. Pleasantly surprised at how nice this hotel is. The small things made it super good, such as fresh cookies in the nicely decorated and clean lobby and a welcoming staff. LOVED the multi-headed shower - nice surprise. And breakfast was good with lots of good choices such as cereal, fresh waffles, eggs, sausage, muffins and fruit. They're doing a really good job with this hotel. We will go back.

  • 5
    « Exellent Stop Over »

    Been traveling a lot over the past 14 days. This is one of my favorite hotels I've stayed at. Good amenities. Very Clean. They served one of the best breakfasts I've had at a hotel. The staff were extremely helpful and courteous.

    « Excellent Stay and delicious breakfast »

    Excellent location, friendly staff and fast service, comfortable and very large room, and marvelous breakfast. What more is there to say? Not very busy when we checked in without reservation at 7 PM. Large room with king size bed, desk, two comfortable chairs, closet, and large bathroom. Slept through a quiet night in the comfortable bed. Breakfast a special treat: lots of variety from omelette to French toast and make-your-own waffle. Four kinds of cold cereal including adult choices. Yogurt , toast, and muffins that were very special. Plenty to drink from tea to coffee to juices and milk. The pancake wrapped sausages looked like corn dogs, but the signs steered me to a delicious side. I didn't try everything, although I was tempted. Enjoy the hospitality and the good food. Spend a night. You won't be disappointed.

    « Best Western Hays Ks »

    Excellent customer service. Clean rooms clean facility and helpful staff. The staff is knowledgeable and very helpful. Breakfast is always good and did I mention that it's clean. I've stayed here twice and have no complaints.

    « Nice but noisy. »

    The rooms were nice, and the staff was wonderful. The pool and hot-tub were great. Breakfast was average but good. The property is clean and kept up. For a $120 room, I expected more sound insulation. Halls were very loud in the morning.

    « Good experience, a tad pricey for us »

    Normally we stay at Comfort Suites due to our loyalty to the chain and we receive a discount. But they were full when booking so we went with Best Western. This location was clean, friendly, and breakfast was like most motel breakfasts. I feel it was a tad pricey though for Hays, Ks. I would have paid less for the same type of service and cleaniness. I will probably use again if needed & Comfort Suites is not available.

    « Best Stay of the Whole Trip »

    My family and I stayed at the Best Western the other night and you could tell they were busy. The lot was packed and multiple families in the pool. When you walk in it looks like you're walking into your family living room, with couches and chairs for people to sit while waiting for just to hang out. They also had fresh chocolate chip cookies and pink lemonade for anyone to take. The front desk staff was so accommodating, they asked us which floor we would like to be on (most hotels don't give you a choice). Also the girls that worked the front desk (I believe their names were Lexie and Leslie) were so sweet, cheerful, and helpful. They interacted with my husband, our kids, and myself. They were able to pick out an amazing family friendly restaurant for us and also told us some places we could take the kids for something fun to do. Once we got up to the room I was just blown away by how spacious and inviting it was. The beds were like sleeping on clouds. I have never gotten that good of a nights sleep in a hotel before. Breakfast was top notch for a hotel breakfast (not your typical plain jane breakfast). They served scrambled eggs, sausage, breakfast burritos, and they also had two waffle makers which makes it a lot easier for a lot of people to use them. The way they have their breakfast room set up is perfect, it is not congested and isn't in the lobby like most hotels. The girl that checked us out (I believe her name was Brook) was very sweet. Overall, I would definitely come back here in a heartbeat!!

    « Stay at Best Western Hotel Hays Kansas »

    Nursing reunion & Homecoming for Fort Hays State University in Hays Kansas members of the class of 1965 graduating 50 years ago. Hospitality room in hotel made it possible for us to have a place to get together and visit.HOTEL


    We had 4 rooms reserved over Labor Day weekend for a wedding party and guests on a debit card. When we checked in, it was made very clear (she repeated it back to us twice!) that all rooms would be charged to one particular "W R Stutz" credit card (as a gift to staying guests). VERY UNFORTUNATELY, one of the rooms was charged to the debit card, which did NOT have the money in the checking account to cover the Best Western Butterfield charge, which caused over $220 of overdraft fees, misc. bank charges and not to mention the emotional stress and grief. All the manager of the Best Western Butterfields could say was that it was a 'miscommunication' and "just tell the bank that it was a miscommunication and they will surely reverse the charges." What planet is she from? We have called several times with the last time Best Western Butterfield saying they could give us some rewards points. REALLY? Not interested, nor are we interested in staying at a Best Western again, especially the on in Hays, KS. There are many, many other choices!!

    « Best hotel bed ever!!! »

    Have travelled a lot in my 73 years and this hotel had the most comfortable bed and pillows I have experienced. A very comfortable 4 nights of sleep. The room was large, clean and comfortable. Loved having 2 chairs (one with an ottoman) for hubby and I to sit in while watching TV. The mini-fridge and microwave were a nice touch. The breakfast was good, pretty much the same fare as other hotels. This will be our go to hotel in Hays.

    « Nice hotel just off interstate »

    Closest hotel to I-70. Nice rooms within microwave and fridge. Good free breakfast. Quiet. Pool and hot tub. Lots of restaurants nearby. Will stay here again. There is plenty of free parking by the front door.

  • 5
    « Very good stay - very good value »

    This is a very clean hotel with large rooms - including a sitting area and micro/fridge. They have an indoor pool with an outside patio area. Breakfast was good. As we were traveling, its location right off I70 was very convenient, There are lots of mostly chain restaurants in the area - a good stopover for us.


Venir à l'hôtel ...

Toutes les directions

Depuis : l'I-70. Prenez la sortie 159 North, continuez sur 50 mètres jusqu'à la 41st Street, puis vers l'est sur 50 mètres jusqu'au Best Western Butterfield Inn.

Depuis la Highway 183. À 50 mètres au nord de l'I-70, tournez à l'est sur la 41st Street. Le Best Western Butterfield Inn est à 50 mètres.