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Codes Avantages

Destination

Harrogate, Royaume-Uni

Date d'arrivée

29/09/2022

Date de départ

30/09/2022

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2  adultes0   enfant

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Codes Avantages

White Hart Hotel, BW Premier Collection, Harrogate

Cold Bath Road, HG2 0NF, Harrogate, Grande Bretagne - Voir sur une carte
White Hart Hotel, BW Premier Collection - Vue extérieure White Hart Hotel, BW Premier Collection est idéalement situé dans le centre de Harrogate. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Dans l'élégant Montpellier Quarter de Harrogate, au cœur de la ville et à quelques minutes seulement de Harrogate Convention Centre, cet hébergement de charme vous attend pour vous offrir le plus chaleureux séjour de du Yorkshire du Nord. Hôtel et centre de conférence, notre bâtiment classé « Grade II » comprend des appartements de luxe pour apprécier pleinement la ville pendant votre séjour d'affaires ou de détente en profitant de la vue sur le célèbre parc Stray.

BW Premier Collection

White Hart Hotel

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Service d
    Service d'étage

Avis de nos clients

En partenariat avec tripadvisor fr
Travelers Choice 2021
Certificate of Excellence 2020
 
Travelers_Choice 2020
 
Basé sur l'avis de 3105 voyageurs
Note attribuée
Excellent
1255
Très bon
916
Moyen
552
Médiocre
249
Horrible
134
CONSULTEZ LES AVIS POUR
En couple En couple
1589
En famille En famille
323
Escapade entre amis Escapade entre amis
330
Professionnel Professionnel
375
Voyage solo Voyage solo
81
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Overpriced and too slack"

2
Ian W, Thames Ditton, United Kingdom 23/09/2022

Supposed deluxe room had unfinished veneers on drawers, broken reading light and dirty window frame in the bathroom. The carpet in the communal area was very stained. The amount of storage space was adequate for one night, but I would not have wanted to stay longer anyway.

"Short break in Harrogate"

5
Paul M, Palma De Mallorca 15/09/2022

Convenient location with parking. The hotel has character and the staff were very helpful. We didn't try the restaurant but the bar was nice and reasonably priced. Although smallish, our room was comfortable and warm. A bigger bar of soap would have been appreciated and we only had 1 very small tube of shampoo and 1 very small tube of conditioner for 2 of us. Luckily, we brought our own. The room didn't have air conditioning, so it might be oppressive in the middle of summer. Overall, we were quite satisfied and would stay again if we needed to visit Harrogate

"Lovely hotel."

5
Daydream16033003938, Brentwood, United Kingdom 15/09/2022

Lovely stay in a lovely hotel. Only minor criticism would be the noise from bar and road. We were in 118, on the corner overlooking outside seating area. The windows were not double glazed but understandably as new windows would not fit in with the hotel.

"Mrs Wardropper"

5
Caroleles, Sunderland, United Kingdom 15/09/2022

Really enjoyed our stay in White Hart Hotel. Harrigot Excellent quality food ,coffee & served at table then you helped yourself to breakfast really tasty.Our room was a double 216 over looking front of hotel .First time in this hotel won't be our last very central to every where so cosy aswell.The staff very helpful pleasant .

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review It is great to see that you enjoyed your stay at The White Hart Hotel. All of our staff work extremely hard to make sure that all of our guests feel welcome. It is wonderful that you will be returning and staying with us in the future When you rebook, please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"Lovely weekend stay"

5
Cathycha14, Derby, United Kingdom 11/09/2022

Lovely hotel, we were allocated a room upgrade on arrival, which was great, huge bedroom and bathroom. The bar area at night was really welcoming and cosy. Great, well cooked breakfast, one of the best I have had in a hotel. The car parking was really convenient, and I thought value for money. Overall couldn't fault it.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very grateful for your kind words and 5 stars. It is great to see that you enjoyed your stay at The White Hart Hotel and also The Fat Badger. We are situated in a prime location, a stones throw away from all local shops, bars and restaurants. With our car park it means you can leave your car overnight in a secure car park and also leave it there to walk around Harrogate Town centre without the Hassell of trying to find somewhere to park! We hope to see you again in the future. If you would like to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"This hotel is incredible value for money, the Badger restaurant was second to none, the staff were exemplary"

5
pathZ2238VH, Stockport, United Kingdom 08/09/2022

Everything about The White Heart is excellent from the moment we arrived at reception to the fantastic positions right in the heart of Harrogate, very easy, safe parking on site and a great ambience outside, with table heaters should it drop cooler of an evening

"Reception Staff and Management should help the Restaurant Staff"

4
User 06/09/2022

Have made my review earlier in this list and do not see why you now want a further summary. Any further text will just be a repetition of my words and not at all helpful to you or anybody! Why don't you check your own Review listing?

"Great value, great location"

5
verncato, Newcastle upon Tyne, United Kingdom 06/09/2022

We had a brilliant stay. We book last minute and got a great deal. Our room was immaculately clean and the bed was huge a.d comfortable. We are Sunday lunch in the pub attached to the hotel which was nice. The location is excellent about a two minute walk from Betty's tea rooms.

"Weekend at Harrogate"

4
d0nnyb0y, Doncaster, United Kingdom 04/09/2022

Lovely stay , Central , safe easy parking , but charged at £15 pn. Staff excellent , food in the restaurant excellent , breakfast was very good. Room was nice , great TV in room to relax back at night . Bed comfy and room was made well . Would definitely stay again .

"Lovely nights stay."

4
minacrisp, Whangarei, New Zealand 02/09/2022

Super location, within walking distance of the town with all its lovely shops and eateries.A spacious, clean room with a comfortable bed and bedding. The dressing gowns are inspired as the washrooms are external. Definitely recommended and we will be back.

"Expensive stay for the experience"

3
Rebecca R, Hitchin, United Kingdom 01/09/2022

Very expensive for service received. We stayed here for one night for a wedding in the local area. On arrival we knew our room would not be ready, however we hoped there would be a room or area to freshen up. Unfortunately there was not and we were directed to the disabled toilet down from the reception desk which was fine but not really suitable. We also asked to fill out the paperwork for the room before the wedding but again this was not possible and this has to be done at midnight which was not ideal when at this point we just wanted to go to bed Our room when we got into it was very small for the price paid. The bathroom was absolutely fine but the bedroom was very squeezed. It was a warm night as well and the window would not open much so we were not comfortable for our sleep. In the morning we went down for breakfast. The staff working were lovely and the food was good, although some of the hot breakfast items were over cooked and tough so just depended on which bits you picked up. Overall, I would not rush back, but I wouldn't be against staying again if it was the most suitable option.

"Another excellent stay"

5
Kevin B, Bradford, United Kingdom 30/08/2022

A first class customer orientated service. The room was spacious and very clean. Reception were very helpful in providing a fan when requested. The breakfast is top class with quality ingredients and very helpful staff.All the buffet items are replenished often and there is a wide selection. The room was spotless and cleaned .

"Nice Hotel"

4
User 28/08/2022

Lovely hotel in a superb location. Rooms and breakfast very good. Rooms comfortable but don't have air conditioning. Only negative is car parking spaces are a little small. Maybe offer guests a better parking rate.

"Another pleasant stay at the White Hart"

5
Neil H, Cologne, Germany 28/08/2022

We have stayed at the White Hart several times and find it outstanding in terms of what they deliver. They never make promises that they cannot meet and the staff are always, always, helpful and polite. This is rare nowadays: Problems are there to be solved not used as excuses for shortcomings. The location is ideal, the prices are good, booking is simple and there is never any onerous admin or messing about. Everybody seems well-trained and switched on in their roles. The Fat Badger, the in-house bar, is by far the best pub in Harrogate. The food is simple but of good quality and the service at the bar is always swift, efficient, friendly and accurate. The evidence is plain to see: It is always busy and it can be difficult to get a table in the beer garden at peak times. I would recommend the White Hart and the Fat Badger to anyone.

"Avoid Room 127"

3
DAI96, Southampton, United Kingdom 28/08/2022

Stayed at the hotel for two nights. The location is ideal being in the centre of Harrogate. The staff were very professional and efficient. We had breakfast and an evening meal at the hotel, whilst not exceptional is was acceptable. Parking in Harrogate is at a premium and we paid £15 a night for parking at the hotel. We had booked direct with the hotel and on arrival were allocated room 127 on the first floor at the back of the property. The room itself was very clean and decorated to a good standard. The bathroom was modern and clean. However, the two sash windows in the bedroom had restricted opening and were of frosted glass to obscure the view. The first night we had an unsettled sleep due to a constant droning noise similar that found on a cruise ship. In the morning this noise increased. In the morning we checked the outside of the building to find that an industrial size extraction unit was located on the outside wall between the two windows.We were told that all other rooms were fully booked. As compensation the car parking fee was waived. If your deaf then there is no real problem. Suggest room 127 is avoided.

"White Hart Hotel Harrogate"

4
User 26/08/2022

The hotel itself was clean with comfy rooms and a fantastic location. Breakfast was good but a cappuccino coffee was £3.50 extra which we thought was a bit much. Also the car park is £15 which again we thought should have been included in the price! The staff was not over friendly on the front desk but otherwise we're good

"Great stay in Harrogate very convenient"

5
User 24/08/2022

The staff gave us great attention. I loved the fat badger and they did excellent quality got food. No complaints. We did get a great offer on our room which was pretty warm. We were offered a fan and realize it's an old building and very limited as to how much you are allowed to do to them. we would stay here again for our next anniversary of we come back to Harrogate.

"Great location however the poor customer service and cost didn't justify the location."

2
T4446HYrebecca, Nottinghamshire, United Kingdom 22/08/2022

Great location, no smile or welcome on arrival, room located outside the hotel in another building completely, it doesn't say this on their website, the nicest staff were the bar staff, I stated in the Cavendish Suite which has a tired stained carpet, breakfast £12 per person with an additional £3.50 for a cappuccino, the coffee otherwise is like sludge, at the end of our stay there was no thank you for staying, safe journey home, nothing just make sure you leave our car park by 2pm which we paid for anyway otherwise you will be charged per hour after that.

"Excellent"

5
V4312LWchristinac, Cheshire, United Kingdom 20/08/2022

All staff were friendly and helpful the room was modern and very clean. It was during the heatwave when we stayed and the room was really hot but we were provided with a fan which helped a little. The food was amazing!

"Lovely hotel "

4
mack1974, Hamilton, United Kingdom 16/08/2022

Lovely hotel. The outside seating areas are plentiful, the bar/restaurant is decorated superbly. The meal we had was fantastic. The room we were in was a good size and nice enough with large tv and seemed to be cleaned to a decent standard. A few things prevented an excellent score on the room and the main one was the heat. The first night was a very hot day so we understood that but the second was just an average temperature. It was unbearably hot in room 119. Our sheets were damp with sweat and the floor seemed hot. Couldn't keep any drinks cold as they turned warm in minutes. Both of us found the bed slightly uncomfortable with aches in morning as well. Shower was good but no shelf to put any gel etc is annoying and door didn't shut properly.black sealant under sink drainer looks like mold needed addressed. They gave us a fan which was terrible. These were smaller issues the heat needs addressed and the staff member said our room wasn't usually a room that gets that bad so God knows what other rooms are like. He was very good at his job and understood how it bothered us. All the staff were great. For price we paid the hotel is excellent value. We would come back in winter as the warm rooms would suit the wife. Heat ruined our comfort in the room considerably. Needs air con and a fridge. Also rather noisy in our room as large groups of people making loads of noise outside at bar till around 12. They were eating take away pizza and very noisy. It stopped soon after but take away pizza shouldn't be allowed in a nice hotel bar. Lovely hotel and value and staff/restaurant excellent. The room issues were the only thing for us.

"Fabulous hotel"

5
sharonn259, Halifax, United Kingdom 16/08/2022

Had a beautiful stay here for 2 nights. Lovely room and the breakfasts were super! Great setting, close to local shops and restaurants/bars although the one attached to the hotel is really nice with outdoor seating area.

"Good accommodating hotel"

4
User 16/08/2022

Only downside was the room was extremely warm. Positives far outweighed though. Modern, clean, accommodating and friendly. Superb breakfast and the bar area and patio was extremely nice Would highly recommend

"Comfortable hotel in a great location"

4
JamesKilleen, London, United Kingdom 13/08/2022

The hotel is well situated within Harrogate, easy walking distance of the town centre, the Pump Room museum and the gardens. The staff are friendly and welcoming, and the food I had there was all good. The room was standard enough, but comfortable and clean and I slept very well. I would certainly consider staying here again the next time I visit Harrogate (and I hope to do so, it's a beautiful town!!)

"Me"

4
michael99leach, Letchworth, United Kingdom 13/08/2022

Generally we were very satisfied with the White Hart having stayed there many times pre-covid. The bedroom was very comfortable and the bathroom was very modern. The quality of the evening and breakfast food in the dining room was very good.

"Dreadful"

1
alison r, North Yorkshire, United Kingdom 11/08/2022

Suite booked for a special occassion. Door to suite opposite lift so quite noisy. Main door to suite had a considerable gap between floor and door so light was a nuisance and probably breaks fire regulations. General decor poor. Creased net crtains at windows had seen better days and were poorly hung, as were main curtains. Exposed pipes. Poor natural light as the windows looked out on to concrete crenellations. Dark, dreary, drab. Absolutely would not recommend. Also booked a cosy double. Cosy is an understatement. Large water stain on ceiling didn't help.

"Would definitely recommend this hotel"

4
Ashleigh966, Seaham, United Kingdom 08/08/2022

Great hotel, perfect location, amazing food in the fat badger pub, very stylish and modern throughout the hotel. Friendly and welcoming staff. Only downfall I would say is having to pay for parking, as a hotel guest it should be part of your reservation, £15 is a little steep for 1 night of parking.

"Mini stay"

5
User 08/08/2022

The hotel was clean and well presented the food was delicious and the staff extremely friendly and helpful our room was well equipped clean and comfortable onsite car park was a bonus would recommend to everyone and would definitely stay again thank you

"Night away Harrogate"

5
ThereseWalk, North East England 08/08/2022

Appearance absolutely awesome Staff very friendly kind Helpful Hotel; Clean Tidy lovely atmosphere Breakfast was lovely tasted gorgeous fabulous selection however slow in replenishing the empty trays leading to people waiting Rooms small basic but spotless and clean having fresh clean soft bedding Lovely towels I had a wonderful stay thank you

"Nice location let down by the breakfast. Not the experence expected."

3
stuartw85, Lancaster, United Kingdom 07/08/2022

Really nice location and great bar area. The room was ok but didnt offer more than cheaper hotels. Not a special experence. Breakfast really poor.Buffet style food over cooked. Really poor from the hotel. The meats were so over cooked you could not eat them. Really disapointed.

"Very Comfortable Stay"

4
CWW190763, Walton-On-Thames, United Kingdom 05/08/2022

Spent one night in a deluxe room which was very clean and quiet with a super-comfortable bed. Bathroom was spacious but there were a few design shortcomings - eg no shelf/receptacle for shampoo, etc in the shower. We had a pleasant dinner in the Fat Badger, but thought the breakfast was distinctly mediocre - despite arriving just after they started serving, none of the hot food on the buffet was particularly hot, and it seemed that much of it had been sitting there a while.

"My Go-To Hotel when I stay in Harrogate"

5
Karen E, United Kingdom 04/08/2022

This hotel is perfectly situated and has been tastefully redecorated in the past year. I always stay here when I am working in Harrogate because it is so well situated. All I needed with a fan in the room in this hot weather. It was a bit late to go to the reception to get one by the time I was ready for bed.

"A lovely midweek break"

5
J988SCmikem, Madrid, Spain 02/08/2022

Having stayed in Harrogate many times in recent years, this was our first stay at the White Hart. From our initial booking, during our stay and through to checking out we found every staff member to be most helpful and pleasant. We stayed in a standard double room with breakfast on the second floor at the front of the hotel; the room had everything we needed, the bed was very comfortable and we appreciated the good quality towels and toiletries. We enjoyed the view over the Montpelier area. Though we didn't take dinner in the hotel, we very much enjoyed the bar areas, both inside and out. We very much enjoyed every aspect of our stay and look forward to our next visit. Thank you very much everyone. Michael and Jean Mitchell

"Weekend away"

5
SueMac4444, Preston, United Kingdom 31/07/2022

Loved that you have secure on site parking. Had a really fantastic meal at the Fat Badger. Room was fine, glad we had a fan, but was a bit noisy, great breakfast, we had a great weekend, the location was brilliant too. Would definitely stay again.

"Stopover"

4
kas352018, Loughborough, United Kingdom 31/07/2022

We had a one night stopover at the White Hart Inn. Extremely attentive reception staff. Our room was in an annexe adjacent to the main building. The room was spotlessly clean and smelled fresh too. Staff in the adjacent Fat Badger were great. Breakfast was full English buffet and was good quality.

"Wedding stay"

5
brianwhitehead89, Adelaide, Australia 28/07/2022

Myself and my partner stayed at the White Hart, prior to my Son's wedding and the night of the wedding and we had a wonderful stay. Too notch service and polite and pleasant staff made our stay a pleasure.

"Utterly dissapointed not what it promised"

1
User 20/07/2022

I am so dissapinted having rung up and specifically checked at the beginning of the week that we had a room with nice view a large four poster bed I arrive to a room overlooking rubbish area 4bkitchen stFf watching me struggle with my bags down steps and what is advertised as classic double. I presumed there was a fridge to put my medication in and when I Sked I was told no none of our rooms have fridges so I asked if I could get some Sk I wS told I could get thT from the bar and then we were asked whT time we wanted breakfast each day .... and I have pId o er 400 pounds for this. I am so upset I have been saving up for so long

"Expensive for the standard of the room"

2
User 18/07/2022

While the room was pleasant enough, the standard and size did not match the nearly £200 price (when you add in parking and before 4pm check in) Room upstairs also had creaky floor boards at 5am, which woke me up.

"Smelly room 305!"

2
User 18/07/2022

Stayed in room 305 on sat 16th July - checked in and dropped stuff in room then went straight out - came back later used toilet and flushed and backed up through bath plug hole - couldn't use shower or bathroom due to smell - told them at checkout and got 25% refund only on a £152 room - still waiting for refund to go on card and no response to my email to reservations team - guess that's what you have to put up with Best Western and Harrogate - very disappointed!

"Nice hotel but lacking hotel guest seating"

4
traceysb247, Broadstairs, United Kingdom 13/07/2022

We found the White Hart to be a good hotel with very good staff, great food and very comfy beds in a good area. The windows in a couple of our rooms were on the side of the hotel and a little dark with not the best view but otherwise the rooms were clean and comfortable. Our biggest disappointment with the hotel was the lack of seating for hotel guests. They do have the Fat Badger pub attached to the hotel (open to the public) which is lovely but incredibly popular making it very hard to find seats at times. There are a few pub tables in the corridor from the pub to the hotel restaurant but they are bar tables and chairs which are not suitable for older people. Other than that there is no lounge area or seating in reception. Such a shame they haven't sectioned off somewhere to make sure paying hotel guests can actually have somewhere to sit down in busy periods other than their rooms.

"Well recommended for stay in Harrogate"

5
User 11/07/2022

Enjoyed our stay, staff helpful and provided a good service. Room clean and comfortable bed, on a main road so some noise should be expected. Warm showers and well appointed room. Car parking not a problem, staff have been stopped from using car park to free up space for guests. Dining room tastefully opulent, good service by staff, cooked breakfast good but not excellent - cooked buffet rather than individual ordering. We ate in the Fat Badger restaurant, excellent selection of beers, needs more vegetarian and vegan choices. I would highly recommend this hotel and well worth the room price.

"Visit"

1
User 11/07/2022

Incredibly disappointed with this hotel. Booked a 2 night stay via Booking.com and for personal reasons had to cancel over one month in advance. Booking.com T&Cs as acknowledged by hotel state that in the event of a cancellation it is at the discretion of the hotel whether to offer a full or partial refund, the hotel are offering neither. I have contacted the hotel by phone and e mail and spoken to several staff including the duty manager and no one appears to be in a position to make a decision or even discuss this situation. One months notice of cancellation at peak period over summer surely warrants at the very least a partial refund. If I had t had the courtesy to give notice and just not turn up on the day it would have cost me the same and the hotel would have had no opportunity to reset the room. Even Booking.com have expressed surprise at the hotels decision.

"Lovely hotel perfectly positioned"

5
VickyJH67, Uttoxeter, United Kingdom 10/07/2022

Historic hotel but very modern and clean rooms. Nice restaurant with really good atmosphere. Very handy for shops, cafes, historic buildings and Valley gardens. Thoroughly recommend for a short break.

"Lovely staff"

4
cuilchick2022, Edinburgh, United Kingdom 09/07/2022

Had a standard room, smallish but that's what was paid for so happy enough. Pre-arrival all requests were fulfilled. All staff were really friendly. Breakfast was less than expected (hardly any fruit, no egg options, cheap bread weak coffee)...with a little effort it could've been fab. I'll stay again but without breakfast.

"Beautiful hotel and perfect location."

5
KLL-AUS, Brisbane, Australia 08/07/2022

Beautiful hotel and amenities. Fabulous location. Highly rated and will return as my go-to hotel accommodation in Harrogate. Great there was parking availability. And a great pub as part of the premises.

"Stylish and characterful hotel"

4
GJC50, London, United Kingdom 03/07/2022

Good central location for this stylish and characterful hotel. Prompt and helpful check in. On arriving at my room there were various personal possessions lying about - it was clearly occupied. Back to reception and allocated an alternate room. Bedroom and bathroom reasonably spacious. Large and comfortable bed. Stayed for a couple of nights, and on the first morning - my room overlooked a side street - I had an early wake up call from the prolonged noise as various bins (sounded like lots of bottles) were being collected. The restaurant and bar were very tastefully decorated and laid out. Breakfast and evening meal excellent. Service always very good. Overall I had an enjoyable stay and would recommend.

"Beautiful hotel"

5
User 03/07/2022

Beautiful hotel in an excellent location. The staff were lovely and welcoming. Restaurant was faultless had an evening meal and the steak is definitely something we would order again. Breakfast was also nice.

"Double room in a 4 star hotel room 123"

1
User 02/07/2022

This is the view from my room window but more importantly it is extracting directly into the room and physically made me feel unwell and unable to breathe normally, the reception staff refused to offer me a different room, so I had to leave and get emergency accommodation at my expense, the reception staff were more interested in promoting the fat badger than looking after their own clients

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review The fan that you claim was extracting into your room is actually a intake fan which means that it doesn't blow any air out. Unfortunately the hotel was at full capacity so we physically couldn't move you to a different room. Regarding your breathing difficulties, we noticed that you were smoking in your room so that might be a reason for your breathing difficulties

"Lovely Hotel...but.."

3
Neil T, Washington, United Kingdom 01/07/2022

Lovely Hotel but if you get put in the annexe next door, the rooms seem small and the walls are paper thin, can hear conversations and the TV from the room next door. No privacy from the windows facing a house, having to pull the blinds down for some privacy. The food in the Fat Badger is exceptional, its worth staying somewhere else and eating here. Onsite carpark is £15 a night and was easy to find a space. Would I stay here again? Only if I was guaranteed a room in the main building.

"Welcome environment"

5
User 01/07/2022

Come for drinks here most days with friends and work colleagues, they're all always willing to help and always serving with a smile. Special mention to Jodie who always makes us laugh. Get yourselves down for a visit!

"Overnight business trip"

5
939simono, Ramat Gan, Israel 23/06/2022

Great location and excellent value for money. Hotel staff are very polite and helpful. Rooms are clean and comfortable. Breakfast choice was very good. The pub/restaurant atatched to the hotel had a good choice of food and drinks. Only comment is the car park is expensive at £15.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very grateful for your kind words and 5 stars. It is great to see that you enjoyed your stay at The White Hart Hotel and also The Fat Badger. We pride ourselves on delivering a high but friendly standard of service so its great to see that we managed to deliver those standards. The housekeepers work extremely hard to ensure that all rooms and public areas are spotless. We hope to see you again in the future. Please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423505681 to get the best room rates

"Great place to stay in Harrogate "

4
User 23/06/2022

Great hotel, lovely feel and surroundings but slightly unaccommodating during breakfast service. Overall 4* hotel 4* score Nice and central location, food was very good at dinner and price wise very good if booking direct I will definitely be staying again

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review It is great to see that you enjoyed your stay at The White Hart Hotel and The Fat Badger. We are located in a perfect town centre location, a stones throw away from local shops, bars and restaurants. I will pass on your feedback to our breakfast manager and I am sure she will have a look into it. We look forward to you staying with us again in the future. When you decide to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423505681

"A very pleasant stay with family"

4
BarryWWalsall, Walsall 21/06/2022

Hotel was well positioned and was clean, staff were all friendly and eager to please. It would have been helpful if the breakfast plates had been removed when finished with to make more room on the table but the breakfast was good. An evening meal at the Fat Badger was most enjoyable.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review It is great to see that you enjoyed your stay at The White Hart hotel and also The Fat Badger. The housekeepers work extremely hard to make sure that all rooms and public areas are spotless. I will pass on your feedback to our breakfast team. I am sure they will take this feedback into account. We hope to see you again in the future. Please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"The rudest staff member I have ever encountered!!!"

1
User 14/06/2022

The rudest staff member I have ever encountered!!! 3 things I don't like, been snarled at, being sighed at and waiters checking their watch whilst doing the other 2. Moral of this story is dont book in for breakfast at 9.30am and expect to get fed when you arrive just a few mins before 930am. Instead you just get a load of abuse from someone who clearly can no longer be bothered with breakfast service. To be shouted at that they had ready cleared the tables and would now have to set another, so what? Everyone in hospitality knows if you clean down too early you run the risk of having to set back up. The saddest part about this was there was also a huge amount of breakfast still set out. This guy simply could not be bothered and let us know in the most emphatic of ways. ITS ALSO SAD THAT ONE LAZY MEMBER OF STAFF CAN RUIN ALL THE HARD WORK OF THE OTHERS AND ALSO RUIN YOUR TRIP. 30 MINS LATER AND WE ARE CHECKING OUT. NEVER AGAIN!!!

"Wonderful stay a the White Hart Hotel"

5
jcjd, London 13/06/2022

We have just got back from a two night stay at the White Hart Hotel. We booked directly with the hotel and got a great deal. The hotel was spotlessly clean as was our room and bathroom. The food at the Fat Badger was fantastic we ate there with friends on the Saturday eve. The Sunday roast was wonderful. Both mornings the breakfasts were of a very high standard. The staff were very friendly and very helpful. We had a double room at the front of the hotel. The room was very warm during the night but the reception desk has a stock of fans which was perfect for the 2nd night.

"Lovely hotel in centre of Harrogate"

5
User 26/05/2022

Very clean rooms, friendly staff and great amenities. Added plus was private and secure parking. We booked at the last minute and the price was very good, although we did stay on a Tuesday night but still great value.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very grateful for your kind words and 5 star review. It is great to see that you enjoyed your stay at The White Hart Hotel. The housekeepers work extremely hard to make sure that all rooms and public places are spotless so they will appreciate the feedback. We hope to see you again in the future, If you would like to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"Saturday night mini break in Harrogate!"

5
Dushinka, London, United Kingdom 25/05/2022

Party of 4 stayed . All booked with booking.com . Fantastic location . I had a ‘ cosy ‘ double room . Good facilities & comfortable bed . The hotel lounge & decor was lovely . Tasty breakfast the next day ! Loved the ‘ Fat badger ‘ too . Helpful staff .

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank your for taking your time to write this review We are very grateful for your kind words and 5 star review. It is great to see that you enjoyed your stay at The White Hart hotel and also The Fat Badger. The hotel is situated in a perfect location. A stones throw away from local shops, bars and restaurants. We hope to see you again in the future, If you would like to rebook, please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"White Hart Stay"

4
User 25/05/2022

Service was excellent in the bar area, not as excellent but was good in the restaurant. The building itself is impressive but the rooms and decor upstairs could do with some freshening up. We had a family meal which was really nice. The breakfast was lovely.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are happy to see that you enjoyed your stay at The White Hart hotel. The Fat Badger is one of the most popular restaurants/bars in Harrogate so it is great to see that you had the Fat Badger experience! We hope to see you again in the future, If you would like to rebook please contact us via email - reservations@whiteharthotelharrogate.com or via phone 01423 505681

"Everything I could ask for!"

5
User 24/05/2022

Fantastic location close to everything. My room in the Montpelier building next door to the main hotel was split over two levels with the large and gorgeous bathroom a few steps down off the spacious and well-appointed sleeping area. Handy desk for the laptop. Breakfast in The Fat Badger was good. The lady at reception was very helpful. A very minor fault in the bathroom design is that they should have installed an additional pot light over the sink, and the towel bar is nowhere near the sink, shower or bathtub. A fabulous stay, however. Highly recommend.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you taking your time to write this review We are very grateful for your kind words and 5 stars! We love to see that you enjoyed your stay at The White Hart Hotel. The Montpelier rooms bases next door are our more spacious modern rooms. We pride ourselves on delivering a friendly service to our guests to make them feel welcome so its great to see that we managed to deliver that! We hope to see you again in the future! If you like to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"Hotel within walking distance of attractions"

4
User 24/05/2022

Very nice hotel with restaurant, pub & hairdressers attached. Hotel ideally situated. Staff very helpful. Room cosy, very warm even with heating off. Curtains let light in at the sides which is horrible at this time of year started to get bright about 5am light comes in reflects off the mirror and brightens the room. Thick carpet throughout reduces noise heard when people walking in corridor.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very grateful for your kind words. It is great to see that you enjoyed your stay at The White Hart hotel and at The Fat Badger. We pride ourselves on delivering a high but friendly standard of service so its wonderful to see that the staff were able to deliver those standards. We appreciate the feedback regarding the curtain light and we will have a look at what we can do We hope to see you again in the future. If you would like to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"White Hart hotel Harrogate"

5
samanhah, Durham, United Kingdom 19/05/2022

Excellent value with a nice super clean room; don't need more than this for a short stay. Fat badger terrace is delightful and the food was very nice. Great location too. The only slight down side (but not a deal breaker) is that when you book direct you are told you get £10 to use against food and drinks in the bar/restaurant but you are not told you have to spend at least £30 and that you can't get it until you are physically booked into your room so if you are there for just one night and are not staying in the hotel for dinner it is highly unlikely you will get to use it for any lunch as you won't have a room card to charge the costs back to.

"The White Hart Hotel Harrogate"

5
User 19/05/2022

From check in to check out our stay was excellent in every way. Attentive staff that were never “too busy” to assist, they really are a credit. Room was great, clean and well presented, nice views over the park and with the lovely weather we couldn't ask for more. Huge thanks to all staff at the White Hart Hotel Harrogate, we hope to see you again very soon. Lee & Family

"Comfortable and clean hotel. Good room rate tarnished by excessive car parking charges."

4
V8061HCdavidm, Northamptonshire, United Kingdom 19/05/2022

Room was small but had a double bed. Good facilities and clean bathroom. Good price (mid week) but I know the room rates escalate at weekends. Very expensive car park charge too which you need to factor in when comparing the whole price with other hotels in Harrogate, many of which have free parking.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review. We are glad to see that you like the facilities and that the room was clean! The room sizes do vary depending on what room type is booked. The cosy double rooms are smaller than the standard and deluxe rooms. I would recommend booking one of our deluxe rooms if you were looking for a bigger room. With The White Hart hotel being situated in a prime location, £15 per night to keep your car in a 24 hour secure car park that is attached to the hotel is the going rate in Harrogate If you would like to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"A Classic!"

5
User 18/05/2022

The White Hart is one of our favourite hotels - and we stay here whenever we get the chance. We love the character of the place, the professional and attentive staff and the ambience. Try it to see what we mean!

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very grateful for your 5 star review and kind words. We love to see that you are a regular visitor and we are one of your favourite hotels. We pride ourselves on delivering a high but friendly standard of service so its great to see that the staff manage to deliver those standards for you We hope to see you again in the future. If you would like to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"Had a lovely stay"

5
kaz1558, Manchester, United Kingdom 14/05/2022

Had a lovely stay. Room was clean and decor was modern and tasteful. Bathroom was also modern and clean. We had dinner in the hotel which was cooked perfectly, also breakfast was excellent with a fantastic choice.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review. We are very grateful for your kind words and 5 stars. It is great to see that you enjoyed your stay at The White Hart hotel. The housekeepers work extremely hard to make sure that all rooms and public area's are spotlessly clean. The Fat Badger is one of the most popular restaurants in Harrogate so its great to see that you were able to have the Fat Badger experience We hope to see you again in the future, If you would like to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"Good base for a short break"

4
clanba10, Sunderland, United Kingdom 13/05/2022

The hotel is in a great location for all the local attractions of Harrogate. Our room was spotlessly clean and tidy, had a good supply of tea/coffee etc. which was replenished each day. Decor in rooms very modern and nice bathroom. The bed was very comfortable. The room was on the front of the hotel so there was some traffic noise but nothing you wouldn't expect in a city hotel and it was not an issue. Virtually silent over night. The Fat Badger bar in the hotel was pleasant and we had a couple of drinks in there. The restaurant looked nice but didn't get the chance to dine there. There is also a gym and a hair salon but did not use these facilities. The car park was easy to get to, tucked behind the hotel, and seemed to have plenty of places. £15 to park, but expect that in city centre. All the staff we encountered were polite and helpful and I would recommend this place. My only moan is that by booking direct I was under the impression that there would be a £10 drinks voucher to use in the bar. Didn't get this. Got 10% off first round of drinks which wasn't much really.

"Traditional Hotel"

4
User 12/05/2022

Good hotel with an excellent location it's traditional architecture has been updated with modern amenities. the Fat Badger restaurant at the hotel is very good, but take into account parking fees of £15 a day need to be added to your accommodation quote

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very happy to see that you had a good stay at The White Hart Hotel. We are situated in a perfect location, a stones throw away from local restaurants, bar and shops. The Fat Badger is known as one of most popular restaurants in Harrogate so its great to see that you were able to get the Fat Badger experience! We do charge £15 per night for our parking but this is stated on our website and also the confirmation email you receive We hope to see you again in the future! If you would like to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"Short break"

5
patricia nathal... b, south shields 11/05/2022

Lovely hotel clean comfortable room a nice size bed comfortable linen and towels excellent Very friendly staff great choice for breakfast and lovely bar with lots of outdoor terraces right in the center of Harrogate

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very grateful for your kind words and 5 stars! We are very happy to see that you enjoyed your stay at The White Hart Hotel. The housekeepers work extremely hard to make sure that your room and all public area's are spotless! We also pride ourselves on delivering a high but friendly standard of service so its great to see that we were able to deliver that quality of service. We hope to see you again in the future. If you would like to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone 01423 505681

""Very enjoyable stay""

5
User 10/05/2022

I recently stayed at the Hart Hotel, the experience was very enjoyable. The staff front and back of the house were professional. The room was spotlessly clean. Overall, a very enjoyable stay. Thank you

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very grateful for your kind words and 5 stars. We are very happy to see that you enjoyed your stay at The White Hart hotel. We pride ourselves on delivering a high but friendly standard of service so its great to see that we have managed to achieve that level of service. Our housekeepers work extremely hard to make sure that all of our rooms and public area's are spotless so they will really appreciate your feedback. We hope to see you again in the future. If you would like to rebook please contact us directly via reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"Had a lovely stay"

4
User 09/05/2022

Had a lovely stay. Room was beautifully clean and modern, bed was very comfortable. Food was also beautiful - we had Sunday lunch and breakfast, all cooked to perfection. Staff were very helpful and welcoming.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very happy to see that you enjoyed your stay at the White Hart Hotel, The housekeepers work extremely hard to make sure that all rooms and public areas are spotless for you. The Fat Badger is known for its Sunday Lunches so its great to see that you were able to experience them! The Yorkshire puddings are delightful! We hope to see you again in the future! If you would like to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone 01423 505681

"Great stay"

5
essieScarborough, York , England 04/05/2022

Great hotel for exploring Harrogate, very central with very safe parking £15 for 24 hrs. Good room with very comfortable bed. We ate in the Fat Badger attached to hotel and it was excellent. Would recommend and stay again

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very grateful for your 5 star review and kind words. It is great to see that you enjoyed your stay at The White Hart hotel and also the Fat Badger! The Fat Badger is known as one of the best restaurants/bars in Harrogate so its great to see that you were able to have the Fat Badger experience! We hope to see you again in the future! Please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"Poor for the money"

3
amyyyyjade26, Newark-on-Trent, United Kingdom 03/05/2022

Stayed 1 night in April bank holiday weekend. £15 to park the car over night on top of stay. Room not up to standard for ‘premiere' collection hotel. Rude staff on reception looks nice from outside . Nice bar attached to side of hotel the fat badger I believe it's called. Shower was shocking like a dribble. Room next to noisy extractor fan outside. Small hot stuffy room £160 for one night nothing included. Much nicer hotels for better value for money. 3 stars for the location 5 minute walk into Harrogate town centre and for night life lots of nice restaurants and bars. Looks nice from outside

"Shame about the noise"

3
BlackMirror, Derby, United Kingdom 02/05/2022

This Hotel has a lot going for it, great central location,convenient car park (the cost not withstanding), good clean rooms with large TV, and waterfall shower in the bathroom. The restaurant is spacious and the food is good and sensibly priced. What lets the Hotel down however is the pervasive noise wherever you are (in the restaurant or bar) and in the bedrooms where you can hear people in adjoining rooms, creaking floorboards and traffic noise. Not to mention outside diners. If you are happy with a functional commuter-type hotel then all's well, however a relaxing intimate experience it is not.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review It is good to see that you liked your room and the cleanliness of the hotel! Our housekeepers work extremely hard to make sure that all rooms and public areas are spotless for all of our guests. It is a shame that you struggled with the noise during your stay. We are a town centre hotel with a busy bar and restaurant! If you are looking for a relaxing intimate experience with no noise at all I would recommend staying at a hotel which is a little bit further out of town If you would like to stay with us again please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"Nice Hotel"

4
helenamike, Abergele, United Kingdom 27/04/2022

Nice hotel. However we (wife, sister, brother-in-law) were not informed that we would be in the annex. Transit via the main street. On the positive side we were allocated rooms next to each other. The hotel is in an ideal location and staff tried to be as helpful as possible.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank your for taking your time to write this review We are grateful for the kind words. All of our double deluxe rooms are based next door along with a few standard rooms.. These rooms are more modern and spacious. We do always try to honour requests and allocate rooms next to each other if you have booked together so its great to see that we were able to meet that request. We hope to see you again in the future. When you would like to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"Excellent hotel in a fabulous location"

5
I1961LJjanetw, Manchester, United Kingdom 26/04/2022

This is a stunning hotel with plenty of facilities in a fabulous location. Our suite was beautiful, and we loved the Fat Badger! Your staff couldn't have been more helpful and friendly. The only improvement I would make is to the Sat nav post code - it took us found the back of the hotel into the BT premises!!

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very grateful for your kind words and 5 star review. It is great to see that you enjoyed your stay at The White Hart Hotel. The Fat Badger is one of the most popular restaurants/pubs in Harrogate so its wonderful that you were able to have the Fat Badger experience. The staff will be thrilled to hear about your feedback. We hope to see you again in the future! When you decide to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"A relaxing stay"

5
User 19/04/2022

Thank you for accommodating our request for a bath - this was absolutely the relaxing start to our holiday we needed. The room was perfect, staff helpful and parking was cheap and in a perfect location. Thank you for a brilliant experience at White Hart.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very grateful for your kind words and 5 star review. It is great to see that you have enjoyed your stay at The White Hart Hotel. We try to honour as many request that we can so we are happy to see that we managed to give you a room with a bath to give you that relaxing start! We are located in a prime position and with car parking it means you don't have to worry about street parking and you can leave your car to go exploring the local area. We hope to see you again in the future! When you decide to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"Another pleasant stay"

5
Familyguy98, Macclesfield, United Kingdom 19/04/2022

Had another weekend here and despite the hotel being busy it was very enjoyable. Rooms are small but comfortable with all amenities. Bathroom and plumbing excellent. Bar staff and service excellent and buffet breakfast superb. Thoroughly recommended.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very grateful for your kind words and 5 star review. It is great to see that you enjoyed your stay at The White Hart Hotel. Room sizes do vary depending on what type of room type you booked. If you were looking for a bigger room I would always recommend booking a double deluxe room. We do pride ourselves on delivering a high standard of service so the staff will be very happy to see that they have managed to achieve that! We hope to see you again in the future! When you decide to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"Great Family weekend"

5
User 18/04/2022

Review: We were very impressed with the hotel. The room was spacious well equipped and very clean... In fact the whole hotel was very nicely decorated. The breakfast buffet was very good with a good range and with a member of the staff continually topping the items up so as not to have anyone waiting for anything. We did use the Fat Badger bar.. where there was a great selection of ales and the outside area with heated parasols. However we did not use the hotels restaurant as our evening meals had already been pre- booked elsewhere.. And finally all the staff we came into contact with were very friendly and accommodating. We will definitely use the hotel again if and when we visit Harrogate again.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review We are very grateful for your kind words and 5 star review. It is great to see that you have enjoyed your visit to The White Hart Hotel and you would use us again in the future. We always try to make sure that everyone can have a full breakfast that is warm and fresh so we make sure that the hot plate is always being monitored and replenished so it doesn't matter if you come down at 7am or 9.30. We hope to see you again in the future! When you decide to rebook please contact us directly via email - reservations@whiteharthotelharrogate.com or via phone - 01423 505681

"Amazing central hotel"

5
COH2389, Lowton, United Kingdom 18/04/2022

White Hart is always my go to in Harrogate: it's central location and beautiful, airy bedrooms make it welcoming, comfortable and a home away from home. The amenities in the room and the views of the Stray are a very high standard. Would highly recommend the bed, breakfast and evening meal rate - a meal at Fat Badger is hard to beat! The menu has lots of seasonal options all presented beautifully and tasting great!

"Ideal location and happy team"

5
User 17/04/2022

Ideal location with good services. Your staff seem happy, which is important. WIFI is a bit iffy (room211) but absolutely no other issues. We will return when we visit Harrogate again. The restaurant and bar can be visited seperately and are also highly recommended.

"Fab Hotel"

5
User 15/04/2022

Absolutely lovely hotel - the room was perfect for what I needed and I was really impressed with everything. The breakfast/service was also amazing the staff are a credit to the hotel. Thank for a great stay I will definitely be back in future.

"Great location, fab pub attached and great value."

5
CSPASA, Chalfont St Peter, United Kingdom 15/04/2022

Two nights - centre of Harrogate - comfortable room - great pub with fantastic bar staff. Nice location - very good value - carparking on site for £15/night - easy/good hotel. Check in was 3pm which felt a bit late - but sitting in pub waiting made the wait fine. Everywhere in Harrogate is walkable from here. Friendly service in the hotel - particularly the bar staff who love their Timothy Taylors.

"A short break"

5
User 12/04/2022

We've just come home after having a lovely break in Harrogate we stayed at the whiten hart hotel, very central close to some lovely bars restaurants cafes and shops. We couldn't fault our stay here the staff are friendly the room was lovely and clean very bright and airy with everything you needed and more, buffet style breakfast with excellent choice of food. We would definitely stay here again it also has the added bonus of a lovely pub the fat badger.

"Top stay at White Hart hotel in York."

5
User 06/04/2022

Really enjoyed my stay. On arrival there were issues with my payment, through no fault of the reception staff. However, the issue was dealt with swiftly, happily and professionally. The room, and bathroom, was very clean and a very nice retreat. Thank you White Hart hotel for a wonderful stay.

"Julia"

4
juliawynne2022, Cardiff, United Kingdom 05/04/2022

Very good, rooms comfortable and can see they have been updated slightly. Excellent location and polite friendly staff. The Fat Badger was lovely and great food. Outside area very pleasant too. Would like to stay there again

"Simply amazing!"

5
simoncX7465JA, London, United Kingdom 05/04/2022

An amazing stay from start to finish. I was warmly welcomed and it felt like a home from home. Such a comfortable bed and a big wide-screen tv. A very hearty buffet breakfast which was delicious. The hotel is in an excellent location for which to explore Harrogate, close to Valley Gardens and a stones throw away from the town centre.

"An excellently refurbished classic hotel in central Harrogate"

5
Karen E, Berkhamsted, United Kingdom 01/04/2022

I stayed here before Christmas 2021 and since then the hotel has undergone further redecoration. Lovely new windows that open and close properly and keep out the noise. Thick soft carpets, and very smart bathroom fittings. I was really impressed with the quality of my room. Great couple of nights's stay.

"White Hart Harrogate lovely clean central hotel"

5
User 31/03/2022

Great location. Room smelled lovely and fresh and clean on arrival. It was modern, the bed was really comfy and the room was nice abs warm, but you could open the window if you wanted fresh air. Staff were very pleasant and on-site parking was really handy with a reasonable charge. Couldn't pick a fault and very reasonably priced.

"White Hart getaway"

5
Stephen B, Shildon, United Kingdom 27/03/2022

First time at White Hart, but will not be last. This establishment is superior whilst being good value. Food, staff service and room quality all amazing. Has accessible parking though we used local parking zones as it was a Sunday (free parking). The Fat Badger is a great place to relax with a glass of something good in my case Irish whiskey, only negative for me was that there was only one irish whiskey but good selection of others. In Harrogate this hotel is a must try.

"Overnight in Harrogate"

5
L5270VIchrism, Preston, United Kingdom 26/03/2022

A fantastic stay and lovely dinner with overnight stay and breakfast. The staff were very courteous and friendly and nothing was too much trouble. We'll definitely be back. Thank you to all the staff.

"Long weekend stay"

5
User 22/03/2022

Good parking, lovely reception staff, explained well location of room. Lovely room , very clean, comfy bed, good lighting and lovely bathroom with walk-in shower with excellent water pressure. All staff friendly, polite and helpful. Fat Badger bar excellent with great choice of drinks. Good selection at breakfast.

"Birthday treat"

3
debbie663, Birmingham, United Kingdom 20/03/2022

Just back from this hotel stayed one night evening meal and breakfast at the fat badger excellent Very reasonable price and delicious food and nice atmosphere Room however very overpriced at 209.00 / bed and breakfast I have stopped a better premier inns at half the price ! Had a shaving mirror as my dressing table mirror and room was very small Harrogate is a delight to visit, Betty's tea rooms and shops are amazing Will definitely return Will look for better value hotel !

"Perfect get away"

5
User 18/03/2022

We visited the hotel on a recommendation and were not disappointed. The hotel was welcoming and friendly in a central location where everything we needed was in walking distance. The staff team delivered great service and food

"Great stay"

5
jillb489, Hullbridge, United Kingdom 18/03/2022

Lovely hotel great location close to all amenities, chargeable parking on site, we stayed in room 103, four poster bedder, would not pay the extra again though, but apart from that it was modern, and very clean, kettle with tea and coffee in the room, shame that the room was over looking the delivery, laundry and bins entrance which is very noisey around 5 in a morning. Breakfast was good. Would definitely stay there again.

"Ideal Harrogate hotel"

5
Bev W, Norwich, United Kingdom 16/03/2022

Nice rooms. Great location. Friendly and helpful staff, competitive prices. Good food. Option for suites in adjacent building also available. Evening meals very good. Continental breakfast was basic and the only disappointment. Really handy for the centre and especially for the more interesting independent shops.

"Superb place to stay"

5
User 16/03/2022

The white Hart is my favourite place to stay, great attached fat badger bar and restaurant where you can sample the great real ales and good quality value meals, great position in Harrogate with Betty's cafe just round corner. Great friendly staff and services, I cannot fault the place

"Excellent"

5
X1260SRjosephw, South Shore, United Kingdom 15/03/2022

Thank you to all the staff at the White Hart for yet another excellent stay. Special mention to Paulina in the Fat Badger for looking after us at dinner ,lovely young lady.The hotel is spotless and food excellent, look forward to staying again soon.

"Great place to stay"

5
User 09/03/2022

Lovely hotel, very comfortable and relaxing. Great parking and gym. The food in the restaurant was excellent as was breakfast. The bar was also very nice. Would definitely stay here again for a weekend break. Lovely spot close to shops and bars.

"Good value and good breakfast"

4
Amy P, Rugby, United Kingdom 08/03/2022

Good value for the room and service. It was clean, tidy, and suited my needs. The downstairs of the hotel is lovely, the upstairs and rooms are okay - just very tired/worn in parts (it was clean, but paint was peeling back etc). Breakfast was nice - I had continental. There was a good choose (pastries, toast, fruit, cereal, yoghurt). The walls are very thin, so it was hard getting to sleep due to people in the next room shutting doors, listening to the tv, talking loudly. I'm not sure what can be done about this, it feels as many rooms have been put in as possible to maximise space. The location was ideal - right in the centre of town. The parking was tricky - limited spaces and very tight (the sort where every other space has a concrete pillar in it) so I ended up parking in town on the second day. The staff were friendly and helpful.

"Birthday weekend"

4
W7359MVlyndam, Belper, United Kingdom 08/03/2022

Great location. Pleasant room. Powerful, hot shower. Would have liked hot chocolate along with tea and coffee. Had breakfast one morning which was excellent, lots of choice and regularly replenished hot food. Would definitely recommend and will be staying again in the future

"2 night stay in cozy room."

5
patmartin5, Sheffield, United Kingdom 08/03/2022

We had a 2 night stay in a cozy double room. I had seen reviews criticising these small rooms, and I agree the cozy room is small but more than adequate for a short stay. The room was clean with well designed matching headboard and cushions. Lovely shower. I would highly recommend breakfast, all very well presented and hot. Pots of tea and coffee served. Also recommend booking in the Fat Badger restaurant, menu choice and food excellent. Fat Badger pub is also nice. All staff friendly and helpful. Brilliant choice of hotel due to walking distance from all shops and restaurants and lovely park just round the corner to walk off breakfast! Thank you

"Great"

5
daveb36, Manchester, United Kingdom 07/03/2022

This was our 2nd visit and it was brilliant a great deal for dinner bed and breakfast. Our room was fab on the front overlooking the green all the staff are very nice and the food is excellent would definitely recommend

"Great hotel"

5
User 03/03/2022

Would have liked to stay longer, only did one night. Lovely hotel, clean room, comfy bed, great bar for relaxing with a drink, nice location with just a short walk into town. Would definitely recommend

"Great Hotel excellent location"

4
145lynb, Stamford, United Kingdom 03/03/2022

This is our 6th time Always stay at the White Hart when visit Harrogate, this visit our room was excellent just what wanted & as always friendly accomadating Staff. A couple or so things just advising on we was disappointed with breakfast on the Sunday morning just after 9.30am no bacon or cereals variety, also it is so hot at the toaster waiting for toast to be done prefer if could provide with coffee/tea, Saturday evening the battered fish meal the chips & peas was cold but kind team member sorted out with discount thanks to him , also the dim lighting in the dining room in the evening made shadows on our meals, these observations will not deter us coming back to the White Hart we would have given 5 stars if all had been perfect it's still a favourite place.

"Beautiful hotel,excellent location!!"

5
JanineMc202, Manchester, United Kingdom 01/03/2022

Had a few nights stay here and cannot fault it, the room we was allocated was quite noisy from a boiler outside and didn't go off so unfortunately we had to move rooms as we couldn't get to sleep, the reception staff offered this too us and came to the room with a new key and said we could move at our leisure. The new room was perfect no noise at all and was really happy we had the option to move. The breakfast was all fresh and tasty and good choice, we had a meal at the fat badger also and we would 100% eat there again, This hotel is a must, we was a bit put off by the car parking fee but then soon realised wherever you are in Harrogate you have to pay parking and this was safe and secure enough so was worth it really, lovely decor and spacious room! Thanks very much for a lovely stay we will return here for sure! Right near Betty's tea rooms and the Ivy close by too and revolution de Cuba!

"Nice stay in Harrogate"

4
Diamond46, Sunderland, United Kingdom 01/03/2022

The hotel was in a perfect location as we could access all shops, bars and restaurants locally. The restaurant menu was too limited for us so we ate out. Breakfast service was excellent. Staff members were particularly helpful with an elderly couple on Friday morning one of whom was blind, their needs were accommodated in a thoughtful, pleasant and respectful manner. Our room was much smaller than expected. The toiletries were nicer than expected. Car parking was appreciated. We would stay here again. The room had modern decor, bed was comfortable and it was warm enough.

"Great base for exploring"

4
Welshtyke01, Blackwood, United Kingdom 01/03/2022

The hotel is lovely and staff very very friendly. The hotel is ideally situated for exploring Harrogate. Even on a rainy day nowhere was too far to walk . We chose the cheapest room as it was excellent value for money but was VERY small for two people. There was no where to put your suitcase or anywhere to put your toiletries in the bathroom. Next time we'll pay more and have a bigger room especially if we are staying more than one night, The Fat Badger is a great place to shelter from the rain for an afternoon

"Overall very good would stay again"

4
Sheelagh D, Widnes, United Kingdom 23/02/2022

We stayed at the white hart as we were attending a wedding over the weekend Overall hotel good rooms comfortable and clean staff friendly and helpful restaurant decoration and ambience excellent food let's it down I ordered fish and chips and it was poor

"Overnight stay at the White Hart Harrogate"

5
davidbG6768IY, derby 23/02/2022

Staff very friendly and helpful. The room was comfortable and tidy with all the extras you could need. Breakfast was good with a large range of choices. The Fat Badger restaurant was excellent value for money

"A great weekend away"

5
Martin S, Grantham, United Kingdom 23/02/2022

Outstanding hotel, friendly staff, excellent service. The Fat Badger is a great restaurant. Room service is outstanding and very fast. Great rooms at a fantastic price. Right in the centre of everything.

"Good as ever"

5
User 23/02/2022

Excellent return stay (it's probably the 6th or 7th time we've stayed in one of the deluxe rooms). Warm, clean, and spacious, with a ferocious shower. Friendly staff and excellent location with little passing traffic to disturb.

"Good but could have been better"

3
v0dkalady, Leeds, United Kingdom 22/02/2022

I've stayed here many times and it's a lovely place but this time there were a few niggles. No shower gel, no instructions on how to work the heating and a closed resident's lounge. But I'd stay here again as it's usually better than this.

"Usually great but very poor accommodation this time"

3
samanhah, Durham, United Kingdom 15/02/2022

Beware room 126 you will never sleep unless you pack ear plugs!!!! And as no fire evac details/schematic in room or door good luck if there is a fire. We reported noise issue but nothing was done. Such a shame as this is always our hotel of choice.

"Relaxing Sunday night treat for 2"

5
Les S, Warrington, England, United Kingdom 09/02/2022

our 2nd visit and will certainly be returning. Service and food is very good, atmosphere in the bar and restaurant is welcoming and professional. A great central location with secure parking. Simply cannot beat this for value.

"Wonderful white hart hotel"

5
User 08/02/2022

Excellent location lovely room large bed fabulous bathroom with under floor heating .Parking on site restaurant and fat badger pub all excellent. The hotel also has a hairdressers which is very handy lovely atmosphere in the hotel with very friendly staff .

"Lovely central hotel with fabulous eatery attached "

5
ShoppingGoddess, Brampton, United Kingdom 08/02/2022

Beautifully decorated hotel in a fantastic location for exploring Harrogate. Breakfast was delicious, the staff are wonderful and the bed was really comfortable. The Cosy Double rooms are small but perfectly adequate for a 1 night stay; very comfy bed and smart bathroom. Will definitely stay here again!

"Lovely friendly staff"

5
User 08/02/2022

Friendly staff and very helpful spacious room spotlessly clean bathrooms Lovely restaurant serving good food varied menu breakfast very good Thank you to all the staff who went out of their way to make our stay happy We did enjoy our stay Yorkshire hospitality goes a long way Thank you again Would return

"A wet & Windy Harrogate but a war welcome"

4
JoeH1300, Halifax, United Kingdom 08/02/2022

Another great stay at the Whiteheart hotel, we have stayed many times and will always stay here when in Harrogate. It is a very well positioned hotel, for any trip to Harrogate, with great staff and a great bar attached to the hotel The rooms are well equipped and comfortable weather it's a one night stay or longer.

"Night away"

5
User 03/02/2022

A very pleasant stay, room ( 314 )nice and clean and tidy, only thing noticed was that the net curtain had seen better days, hotel in general was very clean and well maintained, breakfast was excellent.

"Perfect overnight stay in Harrogate"

4
ladygourmet, sheffield 01/02/2022

Booked this hotel for a one night stay in Harrogate, excellent value for price paid. It's a very big old building with big rooms & high ceilings. Has the Fat Badger pub & eatery. Busy place popular with locals. We booked a cosy double, it was simply furnished with necessities, no bottled water or tea making facilities, but we had paid a low price for the room so no complaints here. Breakfast buffet style, was good quality & tasty

"Lovely hotel,best Sunday lunch"

5
JetsetLeeds, Yeadon, United Kingdom 27/01/2022

Stayed hear for 2 nights ,the hotel was clean and the room modern and very comfy bed(only thing missing is a mini fridge,this would be helpful). The Sunday lunch in the fat badger was excellent I will be back , Thanks for a great weekend

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for this lovely review It is lovely to see that you have enjoyed your two nights at The White Hart and also enjoyed our Sunday Lunch! The Yorkshire Puddings are fantastic! We hope to see you again in the future! If you do want to re book please contact us directly on reservations@whiteharthotelharrogate.com

"Favourite place to stay in harrogate"

5
User 19/01/2022

Room was very clean and comfortable - in the annexe this time but easily accessible to the main hotel. Staff lovely and welcoming as usual. Good breakfast and convenient parking. My favourite place to stay in Harrogate.

"Beautiful Clean Hotel"

4
HappyHoliday037, East Yorkshire 06/01/2022

Enjoyed our stay despite bathroom being very cold. We ate in the restaurant the first night but there was a lot of dishes not on which was disappointing. Very central for Harrogate and a lot of beautiful shops.

"Magical Anniversary"

5
User 31/12/2021

We had a wonderful stay here! Lovely room and the staff were so welcoming and helpful! It definitely made our anniversary so special and The Fat Badger has a great atmosphere and delicious food. The staff here were so friendly too! We'll be back soon!

"Great stop over, even better food in the restaurant mmm"

5
B6165PHpaulp, Harrogate, United Kingdom 29/12/2021

We stayed at the hotel so we could have Christmas with our kids, the room was a great size with chairs and a good sized table to spread presents on and make it like our home, we then had a great meal in the restaurant, starters where lovely but the mains where amongst the best steaks we have had that I can remember, thanks chef. We then finished the night in the bar with friendly staff and great drinks, will definitely return

"Over night stay"

4
User 29/12/2021

Stopped a few times a this hotel , always enjoy it . Room was fine ( but this time did seem a little small compared to other visits ? ) and clean . Used the on site parting no issues , like I said good hotel ! Love Harrogate with some top restaurants and a fine selection of pubs and bars .

"Very small room"

3
Karly M, Sheffield, United Kingdom 17/12/2021

Room was very small and bathroom smelt very strongly of paint. Hairdryer was pointless as it wasn't strong enough to dry hair. Breakfast was good but it's a shame they use concentrated orange juice instead of fresh.

"Spot on"

5
Astleybabe, Middlesbrough, United Kingdom 15/12/2021

Everything from arriving to departure was excellent. The standard room was very clean with nice decor. Staff at the hotel are welcoming and professional. The Fat badger restaurant is very good also with nice staff. Breakfast was lovely with plenty of selection and food was nice and hot. The hotel is central and close to all amenities. I would certainly recommend and looking forward to returning.

"30th birthday stay"

3
keet_10, Crawley, United Kingdom 14/12/2021

Myself and my husband stayed here for two nights for my birthday 13-15/12. Room 103 the bathroom on day 1 smelt like rotten sewage. It was making us feel nauseous. The plus points to this hotel are the location is central easy to get anywhere. Staff are friendly enough. It's connected to a pub. Has a car park on site at rear at an additional £12 a day. We were really looking forward to staying here for two nights rest without our kids. However at 6ish on both mornings were woken to a recycling truck for about 30 minutes right under our window. The sound of smashing glass. Meaning not only were we awake but for long enough we couldn't get back to sleep. The cleaner knocking on our door at 9:30 when we hadn't checked out- no do not disturb signs. I think if your not fussed about being disturbed sleep wise this place could be ok. But we do feel quite tired after our stay here.

"Definately recommended"

5
User 13/12/2021

Very pleasant stay. Lovely room, nice friendly helpful staff and gorgeous breakfast. Easy parking facility. We even had a sneaky beer in the Fat Badger pub next door. We will definately be paying a return visit.

"Lovely hotel"

5
natashafromsheffield, Sheffield, United Kingdom 13/12/2021

I love this hotel, the rooms are beautiful and clean and the staff are friendly and helpful. We come here at least twice a year. This time we stayed in a deluxe double situated in the building next door, only thing about this was the hallway was very loud when people came in and went out.

"Freezing cold bathroom but a good stay overall"

4
Ian R, Harrogate, United Kingdom 13/12/2021

Having stayed at the hotel many times before I decided to upgrade the room as it was my wife's birthday, but our only complaint was the bathroom was absolutley freezing!! I don't think I will be upgrading again as this was a big mistake!

"Average hotel, quite pricey. Lovely staff"

3
User 09/12/2021

The staff at White Hart were lovely and couldn't do enough for us. That being said the room wasn't as clean as it couldve been and was extremely hot even with the radiator off. It was just above freezing outside so God knows what it would've been like if it was warmer weather. We did askfor a fan which they were happy to provide. Also I found the £12 per night parking fee a bit of a liberty. An extra £24 on top of a £350 bill seemed a bit cheeky in my opinion

"Great stay."

5
User 04/12/2021

Had a one night stay last night, stayed in a junior suite which was fantastic! Very big room, comfy bed and bonus of a living room area. Check in was easy, staff very friendly. We are in the restaurant, excellent service, food was fantastic. We then had a winter igloo booked which was lovely. Breakfast selection was nice, just very busy at 9am, but no problems.

"Another happy visit"

4
User 25/11/2021

We have stayed on numerous occasions at this lovely hotel. It's location is excellent, clean and welcoming and the staff are friendly and helpful. The hotel and the hotel's Badger bar serves tasty food and the seating outside is so comfortable. Recent additions of the little outside heated domes are a fantastic idea for cold winter evenings. Callum stood out as a member of staff who went the extra mile in terms of service and helpfulness. Breakfast was excellent and lunch time snack really tasty. For value for money this hotel is a gem.

"Just Superb"

5
ginnyx, Spofforth, United Kingdom 24/11/2021

The last time we were at this lovely restaurant was in Feb 2020…. It was good then .. it's even better now. We were in the really welcoming bar area for lunch ….for me it was perfect homemade fish cakes with asparagus, puréed peas and fries… delicious, surprisingly light fish cakes and really crisp hot fries. Hubby had the maple glazed belly pork with perfectly cooked scallops, crackling and dauphinois potatoes… plus extra jus on the side. Beautifully cooked all round! Haven't had such a perfectly cooked lunch in a long time. The surroundings are uber comfortable and very stylish … makes you want to stay! Service by the team of Emma, Liv and Richard excellent! Thank you guys and well done! We will definitely be back! Regards Dave and Ginny Walton

"Great Experience"

5
deborahpark, Nueva Andalucia, Spain 23/11/2021

We stayed in mid November and it was just a great experiance: amazing food, lovely and friendly staff/service and the coffee was the one thing that made a massive impression It was just perfect. I would highly recommend this place.

"Christmas shopping in Harrogate"

5
Lynda I, Nogent Le Bernard, France 22/11/2021

We couldn't fault anything. Upgrade to the appartement was a lovely surprise. Everything was clean, staff friendly and efficient. Food in the restaurant was good, the Châteaubriant was superb. Great atmosphere in the bar with an excellent choice of real ales. We will return.

"Lovely stay at the white hart hotel"

4
HannahMadani, Newton Le Willows, United Kingdom 22/11/2021

Just back from a lovely stay at the white hart hotel. Me, my mum and two sisters spent one night here for our mums birthday and we really enjoyed our stay. We booked separate rooms but requested the 4 rooms be close together and this was adhered to, all rooms were next door to each other which was great! All out rooms were spacious, clean and had great facilities. Lovely bathroom and great shower too. The only problem in my room was the TV wouldn't switch on and a couple of the lamps didn't work which made my room quite dark. It wasn't a big issue though and didn't effect my stay. Check in was easy and efficient with friendly staff, we didn't eat at the hotel but we had a drink in the fat badger located in the hotel and sat outside in the heated area which we all enjoyed. All in all we really enjoyed our stay and I would definitely book this hotel again for future visits to Harrogate. Great location, on site parking and a lovely vibe. Thank you!

"Great Hotel very central"

5
Sunshine109922, Sedbergh, United Kingdom 19/11/2021

Had a lovely 2 nights stay. Requested a quiet room in advance , I did book direct. The room was in a quiet part of the hotel & I believe it was an upgrade! So many thanks . Plenty of choice at breakfast never had to queue. Had dinner 1 night in the restaurant food was amazing and good value for 3 course meal . Fat Badger Bar has a great atmosphere . All staff were very friendly.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time writing this review! We are very happy that you enjoyed your two nights stay at The White Hart Hotel and also your experience in the Fat Badger! We are know as one of the busiest restaurants/Pub in Harrogate so I am glad you enjoyed the atmosphere! Next time you visit please get in contact with us directly to book your next stay at reservations@whiteharthotelharrogate.com

"Car parking pricey"

4
gerard032, United Kingdom 17/11/2021

Stayed at this hotel for two nights in November,on arrival the man on reception was very friendly and informative. We stayed in a mini suite which was very roomy but the decor was a bit tired but clean.we had lunch in the hotel bar which was delicious.we didn't have breakfast included in our room stay but decided to book it on the last morning at £14 a head ,we wish we hadn't it was buffet style over cooked and barely warm, we mentioned this to the head waiter and he said he was sorry. On check out we got a bill for £12 a night for parking which I thought was a bit pricey. We would visit this hotel again but next time give breakfast a miss

"Lack of sleep"

3
petal9992018, Cumbria, United Kingdom 13/11/2021

This was the second time we have stayed at the white hart hotel , when we went to our room ( 224) and opened the door we were greeted with a heat that you would normally associate with the tropics , my husband turned off the 2 radiators . The room was nice and clean and the bathroom was lovely ! . When we came back from our night out at midnight , the room still felt very warm even though all the radiators were switched off , we had to take the duvet off the bed and went to sleep only to be woken by the heat of the room it was very very hot ! , and also a noise from outside we opened both windows to try and cool the room down , but the noise from outside was so loud after a couple of hours of no sleep we shut the windows , then the noise got worse as they put a second extraction fan on , by this time we basically gave up on anymore sleep …. Our room was next to the cleaning cupboard and in my opinion our room should of been another cupboard as it is to hot and noisy for any guests visiting here .

"Fantastic location with lovely rooms"

4
sungiggs, lancashire 10/11/2021

Fantastic location right in the centre of Harrogate. Hotel has its own car park which is £12 per night. As others have mentioned tight parking spaces but the car park was never full. The car park was very convenient as once parked due to the location of the hotel you didn't need it. I had booked a standard double. Room was modern and comfortable. The room had a lovely tea tray, hair dryer, ironing board and iron. Nice bathroom problems in the bathroom also provided. Tv was also in the room as was a radiator that you could set the temperature off which I really liked. Unfortunately despite checking in early afternoon I hadn't realised when I left my luggage as I was at a 3 day conference that a generator and extractor fans were location directly outside my room. On return I did request a change of room. They did offer me an upgraded room however this wasn't as warm and cozy as my current room. However as it was late and night staff were coming in duty someone went to the kitchen to turn the extractor fans off. Although this didn't get rid of all the noise it did mean it didn't disturb my sleep until 05:45 the next morning when they come on again. However for me I am an early riser so they did not pose a problem for the rest of my stay, I slept really well. My bathroom also had a funny smell like a dry shower trap however this was a minor issue and after spraying perfume daily I could not smell it. I was on bed and breakfast. This was set up in a lovely room. Breakfast was very good. Buffet full English also good with fruit and yougurts, cereal pastries etc. I did ask for gluten free toast which was delicious. I think you could have asked for alternate type eggs also. Service was friendly and quick and breakfast was very relaxing. As a female travelling alone for the convention centre it was very close by and I felt safe to meet colleagues in the centre. I also felt very safe and comfortable at the hotel. I would return but would ask for a room at the front of the hotel. Although I didn't use there was a hairdressers attached and a bar/restaurant. The train station is also close by and lots of lovely shops, bars, tea rooms and restaurants close by. Staff were friendly and welcoming.

"Good value hotel with a great location and excellent restaurant."

4
winebuf, Cambridge, United Kingdom 10/11/2021

The White Hart in Harrogate is located in the very centre (5 minutes walk from Betty's), so the location doesn't get any better than this. The room we stayed in was a good size, if a bit spartan. The bed was a bit noisy and lumpy, but overall the room was very good value and the bathroom was excellent. The restaurant (The Fat Badger) was very good. I recommend both and will stay/eat here again.

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to write this review! We are happy that you enjoyed your stay at the White Hart Harrogate! We are in the process of changing the mattresses in the rooms so next time you stay at our hotel you will hopefully see the difference! The Fat Badger restaurant is one of the most popular restaurants in Harrogate so we do appreciate the kind words! When you stay with us in the future, Please contact us on reservations@whiteharthotelharrogate.com

"Awful visit"

1
User 09/11/2021

Our room was on the third floor - avoid room 302. It was very small with hardly any room to walk around the bed. The room was in the roof area - there was a sloping ceiling and a roof beam across the centre. The bathroom was cold - heating was provided by a fan heater attached to a wall but this was unsatisfactory. Be careful in the shower as there was no bath mat. Additionally, there was no towel rail for damp towels. Late in the afternoon we wanted to relax and read. There is no resident's lounge - we were told to use the bar but this was a public bar being busy and noisy. We went to our room but as it so small there was only one "uneasy" chair. We had to sit on the bed to read. The entire experience was poor - as I said to an assistant manager I havehad a better experience in a Premier Inn. We will not return - ever!

"Dissatisfied Customer"

1
User 07/11/2021

Didn't enjoy our stay to say they have a Restaurant is a joke it's just a room part of the pub very load and couldn't hear ourselves speak. I wore trousers and a shirt my partner wore a dress ( which she bought in Harrogate) and we both felt over dressed. The rooms are very small and dated The noise outside kept us awake most of the night

Fran Patrick , Guest Services / Front Office at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for taking your time to review us. I do apologies that you didn't find our restaurant to your liking! The restaurant is a very popular restaurant with hotel residents and also from outside the hotel! We are one of the busiest restaurants in Harrogate. We aim for a vibrant atmosphere so it is a shame that you didn't feel the same way! We don't have a set dress code, smart casual is what we recommend. Regarding the outside noise that kept you awake for most of the night, We are a town centre hotel so unfortunately we can't control the outside noise.

"FANTASTIC"

5
jcsLichfield, lichfield 06/11/2021

This is the most welcoming, well run hotel we have stayed in. Location great, food great, facilities great, however all the staff went beyond being good, they were fantastic, I hope they are all there when we go next year.

"Staff doing their best in a difficult location"

2
John W, kent 05/11/2021

Overall the hotel was noisy and the room was very small. The windows were single glazed and the road traffic noise was considerable. Interior partitions were inadequate so interior noise levels were excessive. The room cost especially for Saturday night £194.67 and to a lesser extent for Sunday night £141.33 were extortionate and excessive respectively. Parking was difficult especially in the lower parking area where precise parking was necessary to allow access and prevent damage. Food in the fat badger was very good.

"Short stay"

5
User 04/11/2021

We stayed for one night. The room was clean and well presented. The room service was swift and delicious (big thanks from a Mum who'd accidentally messed up timings and had a hungry 6 year old!). My only constructive comment is that the bathroom was unbearably hot and I couldn't work out how to change the temperature. Thank you for a lovely short stay.

"False Pretenses"

1
User 03/11/2021

Where do I start? I thought when booking this hotel that at the price I would be staying in a 3/4 star hotel - NO CHANCE. The positive thing about this hotel is its location. it is ideal for the theatre and restaurants and all are within easy walking distance. The negatives are numerous. When we phoned and enquired about hotel parking to simply be told "its pot luck and first come first served, you might be lucky you might not" isn't really good enough especially when you don't know Harrogate. I expect better customer service with at least an explanatory polite response. As it happened we did find a place but only after we had entered the car park obtained a ticket and had the barrier lifting. What would have happened if no spaces were available? We entered the Hotel from the carpark with few directional signs and worse still hardly any lighting. It was similar to entering "a black hole". Reception is tiny and again with hardly any illumination. It may look "ab Fab" but its far from practical and inviting. God help you if you're partially sighted. In going to our room we see corridor double fire doors permanently held open, NOT A GOOD SIGN, fire doors are meant to be closed. Our room appeared Ok and presentable, nice décor and reasonably cleaned etc. Eventually come the time 17-00 hrs when we need to use HOT water. What hot water? at best it was tepid. Next we hear noises above our head. The residents of the room above had obviously entered their room and quite frankly we could hear every movement of theirs. We could trace exactly where they were in the room simply by listening to their footsteps. We can't comment on the hotel's restaurant because we ate out and after attending the theatre returned to our room at approx 22-00 hrs. If we thought the room above was bad the noise from the room adjacent was horrendous. It wasn't that the resident's were noisy its simply that there is no sound proofing whatsoever. It really was horrendous listening to every word when all you want to do is go to sleep after a long and busy day. Worse was to come. Eventually the next door residents settled for bed only for us to realise their bed squeaked and groaned with their every turn (Not what you're thinking) but simply by moving. This continued throughout the night right up to us getting up in the morning. Unfortunately these residents also had to use their en-suite facilities five times during the night/early morning and from getting out of bed and walking across their floor we heard every sound, it truly was shocking and spoilt our whole experience of staying in this hotel. breakfast was OK if you like a "luke warm"full English. having said that the toasting machine produced really good toast and the hotel did provide "gluten free" bread for toasting. Safe to say we will never ever use this hotel again and it really is a four star under false pretences.

"Disappointed"

3
Twinkletwinkle123, Bradford, United Kingdom 02/11/2021

We have stayed here lots of times in the past and have had much better room for a much cheaper price. We were left very disappointed this time. Our room window was blacked out meaning we had no outside view-even onto the chimneys/roof-would have been better than nothing. It made the room fell very enclosed and small. There was a dreadful drainage smell constantly coming from the bathroom which meant we had no choice but to leave the window open to try and circulate some air. All ok until at 4am on a Saturday morning when the generators fire up and make a horrendous noise! There was also a large pipe running alongside the wall next to the bed that was incredibly hot all of the time. Sad to say that next time we visit Harrogate we will be looking elsewhere to stay as I feel value for money and quality of room this time really let us down. Also don't agree with the £12 car parking charge for residents. As a hotel firm there should be some subsidy on this for paying guests.

"Perfectly located hotel with a great pub!"

5
User 02/11/2021

Perfectly located hotel with a great pub! We found the staff super friendly and the location was great for exploring. Great pub downstairs with a good vibe as well. We didn't eat in the restaurant this time but the breakfast was a great spread.

"Not over impressed"

3
johnrR7006WY, Manchester, England, United Kingdom 29/10/2021

Stayed here last night. It wasn't bad but really nothing special and have stayed at much nicer places in Harrogate for 1/2 the price (this cost us £190 for the night with parking). Breakfast was only OK, and stopped at 9.30 which we thought was too early. Our room was not quiet and there was a big gap under the door that let a lot of light into the room all through the night. No fault of the hotel but we was woke up at 7AM by loads of bins being emptied in the alley behind the room. That being said all the staff were lovely, and the fat badger bar was also nice.

"What a little gem found in Harrogate stayed one night 25/10/21"

5
sheilabV48VA, Scunthorpe, United Kingdom 27/10/2021

Staff were very professional hotel was amazing although bedrooms were smallish size spotlessly clean, very good size bathroom and had all the necessary comforts to hand. Drinks in the bar which was a great atmosphere to return to after a day out breakfast couldn't fault good value for money staff could not do enough for you will return

Fran Patrick , General Manager at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for this lovely review! We look forward to seeing you again in the future!

"Lovely Stopover"

5
Gill T, Lincolnshire, United Kingdom 26/10/2021

What a lovely stay for one night. There was plenty of parking, we were warmly welcomed, our room was comfortable, warm and very clean and the food was great. It's a great location for walking around the town too.

Fran Patrick , General Manager at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for this wonderful review! We will hopefully see you again at The White Hart soon!

"Amazing times in this beautiful hotel in Harrogate"

5
User 25/10/2021

This must have been at least our sixth stay at the White Hart and - as always - we have really enjoyed it. The staff is very friendly and helpful, the room was spacious, clean and beautifully furnished, the breakfast was great. The Fat Badger is always worth a visit. We love the atmosphere, the service and the good food and drinks. Thank you to all the staff! We are looking forward to our next stay at the White Hart! Paul and Jan

Fran Patrick , General Manager at White Hart Hotel, BW Premier Collection, responded to this review
Thank you for this lovely review! The staff have been working incredibly hard so they will be very happy to hear about your kind words! We look forward to seeing you again in the future

"Really disappointed, very poor VFM"

2
User 24/10/2021

Stayed at White Hart for two nights. Room rate was that of a luxury hotel. Very expensive - Premier Inn would have been better. The room was small, no sound proofing - we could clearly hear conversations in the next room. No double glazing so all road noise and noise from street could be heard, including revellers leaving bar in disruptive manner. No hot water. Terrible service at breakfast - had to chase up requests more than once with waiters. General decor in stairs and corridors tasteless and not in keeping with the style of the building. Reception staff flippant and unhelpful. If you can stay somewhere else, do.

"I was disappointed"

3
Lisa D, Port Talbot, United Kingdom 22/10/2021

We had booked this hotel as part of our honeymoon. I contacted the hotel to mention this and to ask if we could have a room with a nice view within our room price bracket. We couldn't have been given a worse room in my opinion. There was no view and we were directly above multiple fans from the roof below which were quite noisy. The room was smaller than expected but clean and comfortable. The reception team didn't acknowledge our honeymoon not even a congratulations which would have been nice. We booked a meal at The Fat Badger for 19:30 and arrived at 19:25 and was told to go and buy a drink at the bar and to come back in 5 mins which we and another couple found very odd and not very good customer service. The hotel is in a nice location but I don't think I will return there which is a shame as we will be staying in Harrogate quite often in the coming year. The parking charge is £12 which is disappointing, shouldn't guests be able to park for free or at a much substistised rate as the hotel isn't cheap to stay in.

"Deadly and dangerous"

2
Lynda W, Leeds, United Kingdom 21/10/2021

The public rooms are decorated in dark grey with low lights and candles at night making it very differcult to see.There is a raised area in the bar with a handrail and lights at one end.but not at the other.I missed my footng and tripped twisting.my arm. Another lady tripped after me.Fat Badgers I had to use the torch on.my phone to read the menu as our table did not have a lamp.Back in the bar there was no social distancing or sanitiatison and I had to ask for our table to be cleared and wiped.I did not feel safe and since found.out Harrogate has the highest number of Covid cases in Yorkshire...its no wonder.Our bedroom was ok but why no biscuits on the hospitality tray? There was a rancid smell in our bathroom which I reported but just a note was made.On commenting to the receptionist about the darkness and my accident she said it was a 'theme' and the owner liked it dark. My question is does the owner want the guests injured?I dont and thank goodness we only stayed one night....not to be repeated. The one positive is the lovely outdoor seating area but the negative is that it is filled with smokers and dirty ash trays..All in all not a good experience.Lynda Ward.

"Enjoyable Stay"

4
Harry H, Cannock, United Kingdom 21/10/2021

Good Hotel in a Great Location for exploring Harrogate. Fat Badger Bar and Restaurant on hand but plenty of alternative restaurants within walking distance. Staff extremely helpful in advising on local places of interest.

"Friendly, welcoming & helpful staff"

5
Emmamb287, Warrington, United Kingdom 21/10/2021

Reception staff very friendly on arrival. Breakfast each morning was lovely, fresh food being brought out all the time. Again friendly staff seating us to the table. Asked for a fan on the 2nd night as our room was so hot even with windows open. Given one straight away. We had a rude awakening at 7.15am on our 1st morning due to the bin men. We wanted a lie in considering we were child free. We mentioned this to the receptionist and he couldn't apologise enough. Maybe the bin route needs to be different? All staff we encountered were friendly and helpful. Especially Michael in the Fat Badger. Brilliant member of staff. The hotel is in a great location, just a couple of mins walk to good Restaurants, including betties. Mr and Mrs Bradshaw

"White Hart"

5
User 15/10/2021

Great location for main Harrogate attractions. Good value for money , very good food in restaurant and bar. Very helpful and polite staff. Carpark on site but a little expensive at £12 per day. Staff very welcoming

"Great location friendly staff"

5
drycured, Montegaldella, Italy 14/10/2021

I would recommend a stay at the White Hart. Despite a broken shower I was soon relocated to a new room. The rooms were well furnished and comfortable. The location of the hotel is great for exploring Harrogate and I felt very safe travelling and staying on my own. The team were helpful to book taxis for me. Car parking is extra but the carpark is safe and accessible.

"Disappointed,felt like an exploited tourist."

1
User 14/10/2021

Looking forward to our anniversary,we were extremely disappointed. The room smelled of bad drains and was noisy because of extraction equipment outside the window. There wasn't any hot water so couldn't shower before going out or even get washed in the sink by boiling a kettle,as the basin wouldn't hold water. TV and phone not working. We weren't offered a room change,we had to request it on our arrival back from our celebration meal. There were other people besides ourselves unhappy with their rooms. The hotel manager was unavailable to comment,not one apology from any of the reception staff.

"Great stay once again"

4
User 09/10/2021

We chose the White Hart again and it didn't let us down. A two night stay at a good price for a decent sized room with a spacious bathroom. Breakfasts were amazing in nice surroundings. All staff were welcoming and friendly. Will definitely use this hotel again when we go back. The Fat Badger bar is very pleasant to spend some in and also the outside area was enhanced by the exceptional nice sunshine we had while we're there. We recommend the White Hart to all who are looking for a place to stay while visiting Harrogate

"Great location with luxury accommodation "

5
User 09/10/2021

Beautiful building and room was amazing. Very comfortable and large walk in shower. Breakfast was excellent and staff were very nice and polite. Car parking was a bonus even if you did have to pay, so factor this in to your stay. Was told in advance that the TV might not work properly and this did happen which was a bit of a let down. Perfect location and their restaurant, The Fat Badger is a must, food amazing.

"Beautiful, picturesque hotel in the centre of Harrogate"

5
User 07/10/2021

Hotel beat our expectations. 10 out of 10 for everything. We didnt have breakfast there or a meal in the Fat Badger Restaurant but the whole hotel was beautifully presented. Staff very helpful and friendly and the room/bathroom was very modern and spotless.

"Wonderful hotel"

5
User 03/10/2021

What a lovely hotel in an amazing town. Great staff, food and customer service. Also has a great gym to work off the stress. That's what it should be all about, you won't be disappointed. Definitely coming back here again and also with the family.

"Uncomfortable hotel - poor value for money"

2
User 30/09/2021

We stayed here for a few nights and the hotel was very uncomfortable! The interior was dark and unclean. The room was absolutely tiny and almost always too hot. But given there was a generator right outside our room we could not open the windows to cool the room down. The staff were uncaring and unhelpful. Be aware they will charge you for your room upon arrival so little chance to change. Also parking was expensive and not easy to get a space.

"At last"

5
LizR916, Cheltenham, United Kingdom 30/09/2021

We had booked this hotel along with the Champagne Room pre covid for a wedding. This was third time lucky! General manager Fran has been so helpful throughout. 20 of us stayed. The staff were great. We had a pre wedding dinner on Saturday 35 of us. Michael & later Adrian made sure that the service was good. We had a set menu & the food was delicious. The buffet breakfast in the morning was excellent. Food replaced regularly & plenty of it. Rooms were adequate/ good. Very little shelf space to place toiletries etc. The rooms are comfortable. More shelf space would be helpful. The location for the town and shopping is perfect I wouldn't hesitate to go back. Super location for the town all within walking distance

"Disappointed"

2
Joan W, Sleaford, United Kingdom 28/09/2021

Paid over £600 for 3 nights. Room very basic, no character, very corporate image. Room couldn't have been smaller. Drinks tray again basic and minimum. Where was Yorkshire tea etc? Bedding and towels clean but..yes...basic. Scuff marks on wall from chair, mark of piece of furniture on carpet - had it been re-fitted?

"Location excellent but issues."

3
Charliepear52, Worcester, United Kingdom 27/09/2021

The hotel is conveniently located in the center of Harrogate. Easy to check in . The rooms are small but functional and are quite expensive. Main problem is that there is no air conditioning and the rooms are very hot and I would certainly avoid in the height of summer. With the window open there is a lot of road noise. Breakfast was satisfactory and the "on site" pub/restauarant busy and pleasant. Parking is £12 per night so again pricey. Not sure I would stay again.

"Dreadful, avoid"

1
Jim W, Huddersfield 23/09/2021

Good location but rubbish service and below average accommodation, not particularly clean either. We will stay elsewhere next time were in Harrogate and give this place a wide berth. It probably would benefit from some decent staff and management.

"I'm only here for the fish and chips!"

4
Pre-RapheliteGirl, Sunderland, United Kingdom 21/09/2021

Lovely big room on the first floor with very comfy beds. The rooms do get hot but reception do have fans available. The staff are all very pleasant and friendly, the staff in the restaurant were working exceptionally hard. Never need to look at the menu, always the fish and chips, although would be better if they were handcut chips. The bar is a good size with plenty of outdoor seating which is a bonus. Breakfast is back to buffet style, all very hot and kept topped up. There are no vegetarian or vegan alternatives advertised so I don't know if they are an option. If you have a special offer (DBB, bottle of wine, etc.) I'd suggest taking a copy of the offer and your confirmation as the reception staff don't seem to be told about them all and weren't aware of the offer we had. Check your bill on paying, someone had added some coffees to our room, but they were immediately removed by staff when we queried this.

"Over priced"

3
84zoski, Essex, United Kingdom 18/09/2021

My husband and I booked into the white heart harrograte for two nights for a business trip. The hotel is pleasant, but our bedroom was a bland beige everything, furniture walls etc. I know it's old but gosh very creaky floorboards, our room had no mini fridge. All in all just felt a tad over priced all round.

"Fantastic location, ask where your room is because of the noise and you pay for parking."

4
sheppypeppy, Stafford, United Kingdom 18/09/2021

Lovely hotel, central to the centre of Harrogate. perfect location. Read all the reviews about loud door closing and noise and to be honest spending a lot of time in different hotels I thought - it was whingers …. But doors closing are LOUD and that aside I assume the noise depends where your bedroom is. Ours was the front of the property and the weather being good meant that the outside tables were used upto 11pm so it was loud Positive note is the clean rooms and the bed was lovely.

"White Hart Hotel"

5
PFogg7, Wrexham County, United Kingdom 18/09/2021

Only the second time we have stayed in Harrogate (visited a number of times) but this location was excellent-very central and the Montpellier area is really nice with lovely coffee shops (and Wetherspoons a couple of minutes away!). Car park is on 2 levels and the covered area is a bit tight but the top section was quite spaceous. Our room for 3 nights was on the first floor overlooking the back/no view but a good size, clean and bright with a nice bathroom and walk in shower. Had a good nights sleep. Staff on reception and in the dining room were very pleasent and helpful and the dining room was quite nice. Had dinner one night ( buttermilk chicken) and a very nice meal and reasonably priced though the cheapest wine is about £22. Had a drink in the Badger bar which is a great bar but no seats on our first night but bad weather probably kept pople in. Room only rate was quite good through the Best Western Club (which is free and points can be used for free nights).- Great brekfast at Wetherspoons a couple of minutes away through its rear entrance. Would definately stay here again.

"Would go elsewhere if you want a good nights sleep!"

1
User 17/09/2021

Terrible nights sleep in what should have been a nice hotel. Sleep interrupted through the night by generator directly outside the window. It was a warm night so it was impossible to open the window at all. Added to this there is zero sound insulation on the main door meaning every person that walked by the door woke us up. When brought to the attention of the hotel staff in the morning they informed us that there was nothing they could do to compensate us. What else are you paying for if not a good nights sleep? They clearly don't care at all about customer service! Very very poor.

"Great Harrogate hotel."

5
User 13/09/2021

From check-in to check-out everything was excellent. Staff were very friendly and helpful. Our room was spotlessly clean and very comfortable. We had dinner in the restaurant, the food and service was excellent. We had drinks in the bar before and after dinner, there was a very good selection of beers, again the service and friendliness of staff was excellent. We will definitely stay at the White Hart again.

"Overnight stay"

3
midd014, Liverpool, United Kingdom 12/09/2021

Stayed overnight while on our way to Whitby. Staff were friendly, restaurant looked good though we ate somewhere else so can't comment on the food and the breakfast was satisfactory. Main concern was the room and general hotel decor. The corridor seems to be a store for housekeeping, laundry bags, unused furniture and storage cupboards all add to the clutter. Paint work is black/dark so a feeling of darkness everywhere and quite shabby

"Love.y hotel in the centre of Harrogate"

5
687JMO50, Edinburgh, United Kingdom 12/09/2021

Had a great stay at the White Hart Hotel. Room was very clean, modern and comfortable. Room service every day which was great. Good breakfast with lots of choice. Really enjoyed the Fat Badger bar and restaurant - lovely food and excellent service. Highly recommend.

"Our stay at the White Heart in Harrogate"

2
H9305NBpauls, Blackpool 10/09/2021

Very expensive for the room we recieved, some things not up to par. Room pretty bleak, with certain things not working. Didnt get value you for money. Wont be visiting again. Reception was like at the end of a very dark tunnel, reminded me of an old railway ticket office. Needs to be more welcoming. Unless you get the very best rooms, and have very deep pockets, avoid!

"Great location and nice hotel"

4
lovemiami33140, Miami, Florida 10/09/2021

Spent 3 nights at the White Hart Hotel with my family - we booked 2 rooms. Great location in Harrogate - walking distance to everywhere! The hotel is charming - shabby/chic in style and the rooms have everything you need. They tended to get a bit hot, but the Reception have fans readily available. We had dinner in the Fat Badger one night - nice ambience and great service. The food was lovely - I would definitely recommend having a night there. Breakfast was very busy! One of the Managers was great at organizing everyone and making sure the food was regularly replenished. Would have loved a bit more of a fruit selection, but maybe I'm just being picky! The hot breakfast was great - food was lovely and fresh. I would definitely recommend a stay here - it's reasonably priced and nice staff who genuinely seem to care

"A top hotel in a top town"

4
User 09/09/2021

My three night stay at the White Hart was really enjoyable. I was provided with a very clean, comfy and spacious room offering a great view, and which was attended to every day. Staff on reception and in The Fat Badger - where the food was very nice - were friendly and accommodating. I couldn't get any channels on the television, or programme them in, but this could have been to do with the message I saw at reception about a local transmitter being down, and in any case I would have been too tired to watch for long after all my explorations of the town and surrounding area! When I come back to Harrogate I will try and stay at the White Hart again.

"A good hotel but some issues."

3
DorothyS344, Welwyn Garden City, United Kingdom 07/09/2021

The staff were friendly and those in the restaurant were working flat out to give good service.The reception and bar staff also did well. The food we eventually had was very good, but, as below, we ended up feeling we had been forced to pay considerably more than planned. · Overall I found this hotel disappointing, especially having come from a much more efficiently managed hotel that day. Although the room was of a good size, there would not have been enough storage had we been staying for more than one night. Half of the very small wardrobe was taken up with an ironing board, which could easily have been accommodated in a hall cupboard. The bathroom was very large but suffered from low water pressure in the shower. It would not have been possible to wash my hair in the shower. A good night's sleep was made more difficult by a flashing smoke alarm and curtains that did not have light proof backing. The steps from the car park need to be replaced by ramps, as otherwise it is hard to see how there is any disabled access and moving luggage is difficult. It was not apparent that any help was available with luggage. Two lights were out in the car park, making it difficult to see what was in the boot of the car. The biggest problem however was the failure of management to plan the catering adequately. We reserved a dining table for 7:30 and were told at 7:30 that the roast dinners were available. The menu said they would be served to 9 pm. However by the time we sat down, two of the four items on the fixed menu were unavailable with only pasta and fish items remaining. As it was a Sunday, if management realised at lunchtime that there were a larger than expected number of people walking in for the fixed price Sunday roast, then they should have stopped catering for non residents and ensured that there was adequate food for residents who had pre-booked. After spending much of the day travelling it is no joke to find that there is almost nothing available on the fixed price menu. Our food should have cost around £36 and actually cost over £63. Despite complaining we were offered no concession and still had to pay for the starter, which would have been included in the price on the fixed price menu.

"Fantastic stay in a lovely hotel"

5
louisedaz, Castleford, United Kingdom 05/09/2021

Visited here for an overnight stay for my Husband's birthday. Had a great stay and can't wait to visit again. Beautiful hotel. Our room was lovely and a very comfortable bed. The hotel is clean and the breakfast was lovely. It is in a great location with friendly staff. I would recommend this hotel, we had a lovely time.

"Central Location"

5
User 03/09/2021

Very friendly and helpful staff, be in at reception, the cleaners or the staff in the restaurant. Car Park at the rear of the hotel and so is easy to access and feels safe to leave your car. The Fat Badger restaurant attached to the hotel is a great place to eat and excellent standard of food and service.

"We'll be back again soon!"

5
Timbooooooo, Buxton, United Kingdom 01/09/2021

We stayed for 4 nights in the hotel with friends and absolutely LOVED everything about the White Hart Hotel (and Fat Badger bar/restaurant). The room was lovely (if a little warm - but we were provided with a fan which helped). The staff from check in experience to cleaners to staff in the bar to check out were a pleasure to speak to/deal with - thank you. I can't wait to return for another long weekend in Harrogate and will definitely look to stay here again.

"Lovely hotel, great location but..."

3
Katethefoodie33, Bolton, United Kingdom 31/08/2021

We paid £300 for two nights and it definitely wasn't a £150 a night room. It was small, the bed wasn't even a double, so we didn't get much sleep as we'd roll over and hit each other. We could hear the neighbours plugging something Into the wall, drying their hair and doors slamming constantly. It's such a shame as it's a great location, looks the part and modern throughout. And you have to pay £12 a day to park which is ridiculous if you've paid to stay at the hotel already.

"Short break in Harrogate"

5
671noell, Birmingham, United Kingdom 30/08/2021

Staff welcoming, very helpful and polite room spotless. All safety measures in place felt very safe. Wish I had booked for longer facilities at the White Hart Hotel all one could ask for. Breakfast excellent service good staff did all they could do to help to ensure diatorory requirements

"Two nights away... "

5
gary j, Seaham, United Kingdom 30/08/2021

Lovely room with great view. I was amazed a hotel finally had an up to date TV! Was tidy with lovely bathroom. Location was great, staff were friendly and helpful. Cleaning staff, excellent job also! Was amazed at the number of bars and restaurants! Great shopping! Many thanks...

"NO PLANS TO RETURN/LIMITED PARKING"

1
13brown, Manchester, United Kingdom 24/08/2021

Courteous, professional staff let down by room faults/lack of maintenance. We paid a premium to stay at the height of the season - kitchen closed at 9pm and no bar service at 10.40pm as it was QUIET!!

"Incredible lunch - amazing staff - Christina was brilliant!"

5
User 24/08/2021

I was lucky enough to have a weekend in Harrogate to celebrate my birthday last week and happened to walk past The Badger (restaurant in hotel) on our way to lunch elsewhere on the Saturday However because of how nice The Badger looked, we stopped to check out the menu - this was when we met the wonderful Christine who was our waitress. She really is a credit to this business. If it wasn't for her we probably wouldn't have stopped. We watched her managing to entice so many people in to the restaurant who were all very happy to be there and we could hear them all speaking really highly of christine! One of us was gluten free - she suggested incredible dishes and we had the best lunch. I would definitely eat here again. Lovely atmosphere hugely created by Christine - she was friendly, funny, upbeat, positive, efficient and a joy to have around. She really made our visit Since I've been home I've recommended this restaurant to friends, a few who have visited already and have also commented on what a difference Chris makes! Definitely visiting again for lunch or dinner on my next time there. Book in, you won't regret it!

"White Hart / Fat Badger"

4
O547IUrichardb, Brigg, United Kingdom 22/08/2021

Perfect location in Harrogate, 5 minutes from Betty's.. good looking old building. Bonus of the lovely Fat Badger bar and restaurant encompassed within, both were great. Room was pretty decent for the money.. However.. Noisy due to rooms being very close together and doors banging shut, as usual only enough items for 2 cups of tea.. (2 night stay for 2 people) just provide enough its not rocket science, and the car park is an expensive extra not clearly determined upon booking. £12 / 24 hours!! That said I would probably stay again albeit in a different room. (not 107).

"Mamma mia"

4
User 22/08/2021

The hotel and staff are fabulous, the hotel is clean and comfortable. The food in the restaurant is amazing. Really great stay. The car park is a little small for larger vehicles. I drive a mercedes v class and we struggled to get out the car park as it is one way in and one way out, there were other cars trying to get in. Not a great experience but turned out okay. Apart from the car park a great stay, definitely stay again. We parked on the street instead.

"The White Hart Harrogate"

5
User 22/08/2021

We were a wedding party but we found the staff efficient and helpful The reception staff extremely helpful We all had a wonderful time The apartment was really good for the bride and bridesmaids to get ready

"Great location-but Lacks of attention to detail"

3
User 19/08/2021

The hotel Is in the best location in Harrogate- it's right in the centre next to all the best sites ( Betty's tearoom, the pump room and Valley gardens) in this beautiful town. The reception area is a bit disappointing- dark and dingy not the best first impression. Staff are friendly. We mentioned on the booking it was our anniversary this was not even acknowledged. The rooms are quite basic - we had a standard double. The net curtains were dirty. There was no hotel or Harrogate information in our room but there was in my daughters room. The restaurant was disappointing - lack of choice. Food was average. Service was ok. Overall we had a great time in Harrogate and enjoyed our 2 night stay. I would recommend White Hart for location only.

"Our last stop of honeymoon"

3
User 17/08/2021

The hotel is nicely decorated. The receptionist was very welcoming. The wifi is very slow, I couldn't even connect to it. The bed was comfy and the bathroom was a good size. We were in room 323 with a loud generator outside our window which was a constant noise so it wasn't great when we had the windows open to let air in during the summer. Overall it was a pleasant enough stay.

"A great stay"

5
RickandRos, Cambridge, England 15/08/2021

We had a great few days at the hotel. We ate dinner in the restaurant on two occasions and really enjoyed the food. As the people at the next door table said, the chef obviously loves to cook. All the staff were welcoming and friendly and of course the location is ideal. All in all, an excellent stay.

"Poor Breakfast and service in Restaurant"

2
hf12017, Blackpool, United Kingdom 12/08/2021

Room comfortable but that's about . We stayed previously at their sister hotel' The Yorkshire' which is far superior and extremely helpful and friendly staff. Which is probably why they were busy and we had to stay at this poor substitute . Restaurant staff in particular were scruffy and uncaring . Very disappointed

"Looks good from the outside but be careful when booking accomodation"

1
MDawn2021, Derby, United Kingdom 12/08/2021

Stayed in room 321, this room looks out onto 3 kitchen exhaust extract fans which run 24/7 and in summer means the room was smelly, noisy and hot. There is no air conditioning or fan in the room which means you need the window open to cool the room down. You pay on arrival before you are aware of this, and we were not asked did we enjoy our stay on checkout (I wonder why?). Breakfast was carnage, this was self service, no social distancing or ventilation as the dining room was hot and stuffy. Hotel looks great from the outside but did not match up on the inside. Very disappointed customer.

"Our Wedding Celebration"

5
Ril310, Burnley, United Kingdom 09/08/2021

We were looking for a venue to host a meal for 28 people to celebrate our wedding and from the moment we contacted the White Hart / Fat Badger the customer service could not have been higher. We want to say a huge thank you to all of you for the exceptional service you gave us, nothing was too much trouble and every single member of your team contributed to making our day the best day ever. All of our guests said the food was amazing from the starters, to the mains and the desserts. As you can imagine between 28 of us we ate a fair sample of the menu! We have to give a special mention to Fran who was our main contact and was fantastic, Shaun and Lisa who between them took care of everything but really just huge thanks to all the staff. We would definitely recommend both the Fat Badger & the White Hart Hotel and we will be making repeat visits that's is a certainty. Give it a go you won't be disappointed

"Fantastic location, but……"

3
peanut31, Lincolnshire, United Kingdom 09/08/2021

We stayed for two nights whilst visiting Harrogate. Our room was allocated in the building across from the hotel , Cavendish, room 421. Anyone with mobility problems may find this difficult to access, as although there is a lift to get you to the floors once inside the building, there are several steps to use before this. The room itself was spotlessly clean and well equipped. Every staff member we encountered was polite and obliging. However, although this isn't the hotels fault, we hardly got any sleep during the two nights. All we heard was banging of doors (they all bang hard as fire doors) people stomping around from the floors above us, and shouting, this happened from midnight onwards. The first night we thought it was a one off, but, the following, we experienced the same. I don't know if it was because we were not in the main hotel building, so people thought they could do what they wanted, but, we certainly didn't feel refreshed in the morning. Had we of been staying longer we would of requested to be moved. There is parking at the hotel, for a charge of £12.00 a night for hotel guests. Spaces are either in the undercover area or above. Parking can be a little tight, but, we managed to find a space. We had a lovely meal in the hotel's restaurant The Fat Badger. To sum it up, fantastic location with convenient parking, room clean and well equipped, but if we did return we would ask for a room in the main hotel. If you are looking to explore outside Harrogate I can highly recommend Harewood House and Fountains Abbey & Studley Royal.

"Very tired and overdue a refit"

2
User 09/08/2021

We stayed at the White Hart for 3 nights as a base for exploring Harrogate and the Yorkshire Dales. The hotel staff were mainly friendly, but the inside of the hotel is very dark and shabby. The beds were comfortable but the rooms are tired-full of bits and pieces that don't work (bulbs, plugs etc) and nothing to make the rooms homely or charming. The floorboards are so creaky that we got woken up early by the people above us. The bathrooms are very basic-our shower barely worked at all and the baths are so shallow, it was like sitting in a puddle. The lift was broken, so we had to carry our cases up several flights of stairs-the hotel did call on the day we arrived to let us know, but it was still broken when we left 4 days later. £12 per night for the car park just seems absurd and greedy. The hotel isn't cheap and the car park should be included. I have done a separate review for the Fat Badger Restaurant, as this was exceptional..

"Excellent value"

5
perthshirenatives, perthshire 08/08/2021

It was great. The staff are lovely, working really hard in difficult circumstances and are a credit to the hotel. I witnessed at reception the appalling lack of manners from a customer and yet they took his rudeness with grace and integrity. I wouldn't have. Room clean and comfortable and the food in the restaurant was lovely. Thanks again for everything and we hope to be back soon.

"Very Poor Breakfast "

3
David L, Newcastle upon Tyne, United Kingdom 08/08/2021

Stopped at this hotel 7th-8th August 2021. Hotel itself is centrally located. Rooms are clean and modern with plenty fresh towels in the bathroom . The bar area was busy during our visit. What really let's this hotel down was the awful breakfast. When me and my wife arrived at 9-15am there was no bacon eggs beans all that was on offer was 1 hash brown and some burnt sausages. Not to mention no plates either. Only 2 slices of white bread remained in a large basket and no butter. There was staff but they seemed to be doing nothing about it especially the guy in a suit who I presume was running this shoddy breakfast. Avoid breakfast time and try the numerous cafe in the area.

"Business"

5
Navigate56793943916, Cleator, United Kingdom 05/08/2021

The White Hart Hotel is a Great place to stay. The location is perfect for exploring Harrogate, parking on site takes away the hassle if travelling by car. All the staff are happy to help. The c19 arrangements are also good.

"Certainly not 4 star"

3
Peter S, Runcorn, United Kingdom 04/08/2021

The hotel is motel standard , despite the historical character of the building. The Breakfast was a buffet and was a free for all with no social distancing. Marmalade was in an open bowl. There was no queuing system. The slow toaster meant your breakfast was cold. We couldnt get out quick enough.

"Friendly hotel in great location"

5
User 04/08/2021

Excellent location, friendly and helpful staff. Room not the biggest, but very clean, everything required e.g. kettle, iron, hairdryer. Breakfast excellent choice. All in all a great couple of days away.

"Nice busy hotel"

4
User 03/08/2021

A lovely 2 night stay in an apartment with my wife. We had room 414 at the front of the building and the road was quite noisy. Also door banging of the other apartments in the boomy big central hall. Room nice well decorated and quite new, only a shower but that suited us. Hotel very busy and seemed to be a bit understaffed particularly I. The bar. Lovely feeling about the place and the staff were very pleasant

"Poor value for money!"

2
sinevin, London, United Kingdom 02/08/2021

This hotel is tired, has poor services and relies on its excellent location to offset its shortfalls. The breakfast was a waste of money, the dining room cramped and the cleanliness questionable too. Despite timed arrivals for eating, the dining room had a queue around the restaurant, mainly caused by lack of fresh food at the servery and due to the limited space this caused people to be in very close proximity to each other, despite the request/need for social distancing. The en suite suffered from poor water pressure and the bedroom was in desperate need of decorating. The internet services were not working during our stay and the TV in the room was only offering radio services. Overall, we were extremely disappointed with the hotel and considering the price was so high, it was desperately poor value for money. We loved Harrogate and will definitely revisit, just not using the White Hart Hotel.

"A one night stop "

5
southern_travelguys, London, United Kingdom 30/07/2021

What an amazing hotel, such great value for money. Stopped over for one night on the way back down south to explore Harrogate and North Yorkshire. All the staff are kind and friendly, nothing is to much hassle, lovely to have chatty staff that take a real interest in the guests. The room was delightful, comfortable beds, lovely warm shower. All the things you expect to find in a top quality hotel. Parking is reasonable for the area, safe and secure and even has electric charging points. We are already talking about booking again with some friends.

"Lovely stay, lovely staff"

4
G4985UUcatherines, York, United Kingdom 29/07/2021

Overall polite and friendly staff- Debbie (I think that's your name!) in particular, so friendly and chatty, couldn't do enough for us really! Breakfast was fab in terms of quality, if only the buffet station could be slightly bigger to avoid larger queues? Room was clean and neat, to say we were over the front had no issues with traffic/noise from the bar-restaurant. Would definitely stay again, a great base to explore Harrogate from!

"Outstanding"

5
Rabbit37, Glossop, United Kingdom 29/07/2021

Fabulous staff, spotlessly clean and superb location. The breakfast was out of this world. It was the hottest day of the year and the room was very hot. Reception provided a small fan however it's an old building so A/c can't be expected

"Ideal for mooching around Harrogate"

4
Mojitomates, hampshire 26/07/2021

Really nice comfortable room with good toiletries and hair dryer / iron. Very comfy bed. Perfect position for sightseeing Harrogate, it is just a hop and a skip from Bettys. Only issues we had - 1. one day our room wasn't cleaned as I had a zoom meeting at the time they wanted to get in and didn't come back later; and 2. our room overlooked the front of the hotel. On the first night it was quite noisy with people sitting outside the bar downstairs, and the traffic (both cars and people) travelling along the main road which did keep me awake for a while. Overall nice though and worth a trip.

"The White Hart Harrogate - just don't!!!"

1
H1968GMrichardg, London, United Kingdom 26/07/2021

Honestly we were excited for some northern charm… you won't find this at The White Hart in Harrogate. We arrived at midday too early to check in although the rude dark haired girl at reception did not even ask our names. We came back at 2:50 and she then after some confusion with the name (she couldn't grasp a none English name…) on the booking said we would have to wait the 10 mins… The Superior room was basic, bed was a rack of pain, no view …. only plus was a decent bath. The breakfast… so bad it's really not hard to get decent sausage up north! If we came here again I'd rather the travel lodge. Don't waste your money it's a sorry show for when you think hospitality would wanting to be its most hospitable…

"Disappointed"

2
Grumpy_Ole_Git54, Southend-on-Sea, United Kingdom 22/07/2021

I booked the room on the basis of the description on the Best Western website, Superior Four Poster room. Superior it was not! The room was small and had very basic facilities with a lack of drawer space and a bit of a tight fit between the bed and dressing table. On querying the room we were offered another, which was much bigger and included a sofa, so we accepted the change. The lack of drawer space continued, with a small drawer on each side of the bed and one in the dressing table, which contained the tea making facilities. The bathroom was small with no towel rails. The bath was narrow and shallow. The fixed head tropical rain shower would not be to everyone's liking, including my wife. The breakfast was fine as was the service. The staff in all departments were great and there were some laughs with the bar staff. Overall our stay was fine but not worth the price we paid and the standard of the room was not as expected.

"Making up for lost time?"

3
Paul B, Stourbridge 15/07/2021

Sadly I have little to say which is positive about this hotel. On the plus side our room was large with a massive television and excellent en-suite facilities. Also, the location in relation to the centre of Harrogate was good. However there are quite a few negatives. The car park which is paid for on check- in is tight and we were fortunate to get the last space on return. Anyone after 5.00pm would struggle. At check-in our friends noticed a sign for distilled tap water. As we waited for it, we were told it could be sent to our rooms to save the wait. At check-out £6 had been added to the bill for 2 bottles of tap water delivered to adjacent rooms. Likewise on my birthday (football match day) I went to the bar to collect a bottle of fizz and 4 glasses trying to help them out as they were very busy. "We`ll bring it up" I`m told. Another £3 on the bill!! I know all about room service but at least they might have made it clear there was a charge. In fairness at check-out the receptionist removed the £9 from the bill. The staff at breakfast could not get the hot food order right. (perhaps it was buffet service pre covid). Dinner was average. However my biggest complaint was the noise and my inability to sleep. My advice is to ask for a room away from Cold Bath Road. There was traffic noise, noise until after midnight from the people drinking on the terrace below and even a road sweeper at 6.45am.

"Overall a nice stay"

4
Anne D, Bethlehem, Pennsylvania 14/07/2021

Hotel in great location in town centre. Nice to have a good size parking garage but a little disappointed to see cars parked in Tesla charging spaces which clearly were not electric! Check in was a little slow and reception area was very small. Room was very nice although bed was not very comfortable in the centre which appeared to be a join of 2 beds. Shower was great although a shelf to lay things on would have been nice. We had a couple of issues with billing though. Firstly, we ordered 2 drinks outside at the bar but the waitress brought 3 drinks! She acknowledged the mistake but wanted us to sign the incorrect bill! I crossed out the erroneous drink before I signed and happily it was correct on checkout. We were on a room only basis but opted to have breakfast the last morning but on checkout 3 days breakfasts had been added to our bill and the receptionist didn't seem to believe me but finally took 2 days breakfasts off the bill. We are not big eaters so felt the breakfast charge was excessive for us and was actually quite a bit more than if we had included breakfast in our original reservation. We have stayed at many BWs in Europe and the US and not sure this hotel should be part of the Premier Collection. It is a very nice hotel in a great town but compared to other Premier Collection hotels it just misses out. Finally, my loyalty status states that I would be welcomed with complimentary bottled water on arrival which never happened. Overall not a bad experience in a very nice hotel just a few hiccups.

"Excellent stay"

5
jackiedmazda2, Grimsby, United Kingdom 12/07/2021

Definetly will return to White Hart Hotel Harrogate rooms have everything you need lovely toiletries, clean, iron, hairdryer, suitcase stand. Location is excellent. Staff are very helpful. Breakfast was lovely. Can not wait to return thankyou to all concerned

"Great hotel"

5
jluta, Wigan, United Kingdom 11/07/2021

Lovey hotel right in the centre of Harrogate. The Fat Badger and bar are particularly good with great staff who were always willing to engage with you. Breakfast was really good. I asked to move room as 222 is directly above the Air Con fans and the buzzing highlighted my tinnitus and they moved us with no problem. Moved to the front to 315 which was fine. Room was very clean and bathroom nice. Staff constantly cleaning corridors etc which was a good sign, the only slight criticism is that the window to 315 could do with a good clean. That said, I would highly recommend this hotel to friends and family

"Mini Break by myself to Harrogate"

5
mummybelle, Fleetwood, United Kingdom 05/07/2021

Fantastic hotel, travelled on own, reception staff are so kind and helpful. Beautiful hotel and wow room was brilliant. Comfiest bed and pillows itnwas spacious modern and so clean. Room had hairdryer,iron,tea and coffee facilities and bathroom had toiletries. Very central amazing surroundings would highly recommend and can't wait to return. Room 207 couldn't fault it at all.

"Excellent hotel"

4
976joannel, Radley, United Kingdom 04/07/2021

Great value for money. Car parking was easy. Dinner in the fat badger was excellent as was breakfast the next morning. Great service and location fir town brilliant. Will definitely stay again in near future

"great location very poor breakfast"

1
Duptri127, Kingston-upon-Hull, United Kingdom 04/07/2021

Location is perfect, but avoid the breakfast, I always worry when the toast comes burnt, if you cant get toast right then you know the rest is going to be worse, so having asked for new toast due to the current toast being burnt, the nest toast to arrive was at best warm bread, i think that was someone kicking his teddy bear out of the pram, the took our order for the main, full breakfast please with fried eggs, no beans, it should say fried egg, cus you only get one egg, ill come back to that one egg later, so what came was scrambled egg, and beans, so again went back to the kitchen and the plate back with this fried egg, yep no beans this time, but the last time a came across a fried egg like this was when i was a kid pretending to be a chef using rubber fried eggs, cus if this is the best they can offer they need to get a new chef, and remove the word eggs, i managed the sausage, and a bit of the warm toast but that was it. they charge if you want more than nescafe coffee, this one night cost £173 with parking, no water in the room is a first for me, rooms are basic but clean, i must say the team in the bar were fantastic, but are let down by the breakfast.

"How to turn a negative into a positive"

4
User 02/07/2021

The Positives: Classy traditional bar and reception areas, private car park adjacent. Good location in upmarket Montpellier area. Staff polite, friendly & helpful. Spacious, clean suite in good condition. Mostly quiet (but suite 312 is opposite the lifts). Stylish but understated; cut above average ‘functional' hotel decor. Plenty of working desk space and power outlets, good lighting. Now the negatives: Small bathroom, disappointing water pressure, no towel rail to dry towels Bottled water in room would have been a nice touch – this is a spa town after all! Disastrous WiFi so we called reception (had to call in from mobile as there was nothing on the in-room phone to make it clear how to call reception!) Receptionist offered to reset WiFi but it was not much better We ordered room service breakfast the evening before, for delivery at 8:45 next morning. This still had not come by 9:00 so called reception. Finally arrived at 9:15. The waiter was polite and apologetic, the selection of items was very good and on check-out, we discovered we had not been charged. The gesture was much appreciated and a good example of how to turn a negative into a positive that other establishments could emulate. Would we go back - probably yes

"Its the small things......"

4
Jasper C, Howden, United Kingdom 01/07/2021

Chose this historic and popular hotel due to location and price. Situated in the centre of the town and within easy walking distance of many attractions, it ticks all the boxes. Car parking is available to the rear of the main building at a cost of £12 per day. We upgraded to the superior rooms which are in a separate annex a short walk away. Rooms are presented well but ours (421) had a stained carpet and cracked floor tiles in the bathroom. Tea and coffee making requires a balancing act due to a lack of work surface. Staff friendly and adjoining pub (The Fat Badger) is excellent for real ale, cocktails and food. Recommended

"Noisy room"

3
amanda m, Cheshire 30/06/2021

Recently stayed whilst visiting the area. Been traveling for a while so thought would try and get forty winks, no such luck, room above sounded like they were rearranging their room, everyone has to slam their door to shut it, my room was by the barrel store so again very noisy. During the night a lot quieter, but drilling started at 8 outside window. Didn't get much rest. Room was nice, staff friendly and perfect location, parking quite expensive

"Another lovely stay"

4
nickislaterns, Birmingham, United Kingdom 30/06/2021

This is the second time I have stayed for work. The room was lovely and clean. Staff were very polite and helpful and the breakfast lovely. I will definitely be back if I am up in Harrogate for work again.

"Disappointing"

2
SusieScot1, United Kingdom 29/06/2021

We came for a much needed family visit.I had asked previously abt Disability access which turned out to be totally wrong & inaccurate. Our room was in a separate building ( they told me 1 step !! Wrong 4 sets 1,5,4,1 steps from car park. NO a priority for paying guests to Car Park, Restaurant or Fat Badger attached.

"Probably the best customer service I have ever received!"

5
User 28/06/2021

I received outstanding customer service from here. Especially from Rachel who worked in reception area, there couldn't be a nicer human being. A fine example of what customer service is all about and more. Nothing was a problem for her and she went out of her way for me on her day off!! Highly recommend this place.

"a great couple of nights away for our staycation"

4
Louamiedan, Lancashire 22/06/2021

we visited Harrogate as part of our staycation and were very impressed with hotel. The room was bright and airy and very clean with great views overlooking the park in front. Parking was convenient and easy enough to find a space . My only criticism was the breakfast situation the choice was extremely limited and there was a sense of almost chaos. A young couple next to us left without having any breakfast as despite asking 3 different members of staff it didnt arrive , and then they were informed their order had been lost. On the second morning I asked if I could have fruit instead of a cooked breakfast but was told there was no fruit available so I opted for toast and yoghurt and got 1 slice and a small yoghurt. The fat badger restaurant was excellent and the staff very friendly and helpful, special thanks to Liam who reserved our table and looked after us.

"One night stay"

3
YorkshireFolk18, Yorkshire 22/06/2021

Booked for a one night stay just for a night away after lockdown. Had been in the Fat Badger before so thought we'd try the hotel attached. Easy car park and no problem parking. Once checked in the room was clean, as was the rest of the hotel. Didn't use the wifi so wouldn't know if it was any good. Our only issue was breakfast. We booked in a time, not a problem there but unfortunately the service wasn't very good. They seemed to forget when you were seated, forget to bring milk and sugar and that seemed to be with everyone. Wrong cold drinks brought and then would have expected for the price to be offered refills of coffee or tea.

"Perfect stay"

5
milnife, Preston, United Kingdom 20/06/2021

Stayed for one night and booked a deluxe room. Was a little nervous after reading some of the reviews but we couldn't fault it. We stayed in the McGrath suite next to the hotel, and even though our bathroom was across the hall (still private to us), we found it a very pleasant stay. Staff were very friendly, room and bathroom were clean, plenty of parking. Would definitely return and recommend to others.

"Did not live up to expectations"

3
scouserWolverhampton, wolverhampton 20/06/2021

Just returned from a two night weekend stay at the White Hart Hotel. Positive points were food excellent quality, restaurant staff and Restaurant service very good. Central location. Comfortable bed. Negative points. Hotel bar is open to the public, no priority is given to paying guests. We were unable to use the bar upon our return from a day out at 4 pm or after our evening meal at 9 pm on the Saturday. All tables were taken and there is no designated seating area for hotel guests. There are no other relaxing seating areas or rooms within the hotel the only facility is the restaurant and spa. We booked the hotel believing we would be able to use the facilities. Covid cannot be used as an excuse. The rooms were fairly expensive and the hotel in our view has a duty to provide facilities for paying guests and not prioritise casual visitors. He simple solution would be to partition a small area off for hotel guests. There was a similar problem with the car park with guests having to compete with casual visitors to the pub and restaurant, even though we were being charged £12 a day and we had to return early on the Saturday to ensure we had a parking space as there are no nearby car parks. Street parking is very limited and not available for more than a couple of hours during the day. Our room was situated in a separate building and had a depressing view of the rear yard of the hotel. This building lacked atmosphere, the carpet was dirty, tiles on the bathroom floor were cracked, though the bed was comfortable. Overall we paid for an average room in an average hotel. In hindsight I wish we had chosen a hotel with gardens and access to a communal bar and lounge area.

"Really enjoyable stay - great service"

4
NJB77, Southport, United Kingdom 16/06/2021

We booked to stay here on a Travelzoo deal and were not disappointed. To start with, parking on site made our arrival easy (additional charge), our room was really nice and super clean. We stayed on a hot weekend and the room was very hot so the only negative was the lack of air conditioning (a minor point given the UK has few very hot days!!) Service was friendly and excellent. The Fat Badger Restaurant is lovely, well decorated, cosy and the food was fantastic. The bar was also really nice and service also excellent, especially from Kallum who was really welcoming. We will definitely stay, dine and drink here when we next visit Harrogate and recommend it.

"Another great visit"

4
Pre-RapheliteGirl, Sunderland, United Kingdom 14/06/2021

A mistake with our room was immediately rectified (made up as a double rather than a twin) by the lovely housekeeper. The room wasn't huge, but very well decorated and presented. As it was a lovely evening we had a drink on the patio area, which is great to people watch. We ordered using the app, but there was some confusion when we wanted a spirit and a mixer but could only find an option for a spirit and a soft drink separately. We ate at the Fat Badger restaurant. I ordered the four cheese pizza which was nice, but not a patch on the fish and chips orders by my friend. The lemon and marscapone tart was absolutely delicious but the cheeseboard was disappointing, with only three pieces of cheese, crackers and grapes for £8. Breakfast is now table service and very good. The only criticism I'd have is there's no vegetarian/vegan or gluten free choices listed on the menu. They may be available on request. The staff are always friendly, helpful and are doing their best under the circumstances.

"Fabulous weekend"

4
juliecopeland13, Bangor, United Kingdom 14/06/2021

Very pleasant hotel in a lovely area of Harrogate. Food excellent and staff friendly and helpful. We would definitely go back. The hotel is situated within walking distance of all amenities and is in a beautiful setting. Great for those who enjoy shopping and visiting parks and gardens. Restaurant caters for outside and inside dining.

"Nice hotel, food great, room underwhelming"

4
Voyager829741, Lancaster, United Kingdom 13/06/2021

Fabulous position in the middle of Harrogate. Enjoyed a great meal in the Fat Badger Restaurant there. All staff very friendly and helpful. Only downside was a little disappointed with what is classed as a deluxe room, it was abit underwhelming and was fairly basic- bed was just a double size, not King Size and very little room on the desk/dressing table. Power shower was good though.

"Good location but needs a refurb"

3
User 13/06/2021

Hotel is in a great location in the heart of Harrogate. Easy to find and parking was good. I had booked a suite however this was just a bedroom with another smaller room connected which wasn't much use. The hotel generally needs a refurb and upgrading, the hallway carpet on our third floor had a big stain and the skylight needs replacing. Room quality was ok but nothing special. Bathroom on small side. Not much of a view from top floor either as the stonework gets in the way. Plenty of tea and coffee in the room though. Breakfast was disappointing. Not much choice, just a list of cooked breakfast items and basic cereal / toast. My wife requested poached egg on toast but was told eggs are fried or scrambled only. No pasties either. £193 total inc breakfast but excluding £12 parking seems expensive now we've been. A cheaper non-suite room might have seemed better value.

"Beautiful, comfortable hotel experience"

5
charl0tte2389, Lowton, United Kingdom 09/06/2021

The White Hart hotel is an excellent experience from start to finish - beautiful, clean rooms that are very spacious. Our room had great views over the park and Harrogate too. Breakfast is high quality ingredients and hot on serving! Would highly recommend eating in the Fat Badger too - amazing dishes and great value on the menu!

"Relaxed calming atmosphere and lovely friendly staff"

5
User 09/06/2021

Very friendly staff including Dan & Charlie who looked after our golfing group with lovely food and drinks table service. comfortable nice and clean rooms lovely ambience nice and relaxing highly recommended. We will definitely be adding this hotel to our list of tour events for the coming years

"Golf trip to Harrogate"

4
g4set2016, Wirral, United Kingdom 09/06/2021

Great atmosphere and location close to all amenities, had a meal here last night food was very good. Charlie, Dan and all the staff very helpful. Great Yorkshire Breakfast this morning Rooms a little small size and shower a bit weak but on the whole great value

"Return visit"

5
joseph w, blackpool 08/06/2021

Second visit and still a lovely experience. Spotless room ,lovely shower and very large comfortable bed.The hotel staff all following covid guide lines and still make it a comfortable and relaxed experience.

"Enjoyed our stay"

4
holiday096, England 07/06/2021

It was the first weekend after lockdown and the hotel was very busy. The car park was good and the staff on reception were very welcoming and pleasant. It seemed that our room had been refurbished during lockdown and it all felt very clean and new, if a little barren. The bed was comfortable, the wifi worked well as did everything. We had two breakfasts and one dinner and we enjoyed the food. However, the dining room service seemed to be a little 'hit and miss'; having been seated at a table we felt, each time, that we had been forgotten. It would have been good to have been offered the opportunity to buy a drink whilst reading the dinner menu - perhaps the staff were still coming up to speed after a long lay off? On the first breakfast there were no hash browns or black pudding, although both were on the menu, and still no hash browns on day two. Overall we enjoyed our short stay at the White Hart and certainly would recommend it.

"Mid week break"

5
User 04/06/2021

Excellent value for money, ideally located and a great bar serving good food and fab wines. Lovely large bed with quality linens. Great nights sleep. Everything you could wish for in a central location

"Great stay"

5
ChrisPimperton, Sheffield, United Kingdom 04/06/2021

Excellent rooms and staff are very attentive. Very pleasant stay and a brilliant location right in the heart of Harrogate. The Fat Badger is also a very nice pub. Only downside is the parking as it was full however we parked in Jubilee car park which was only £9.20 for the night!

"A lovely room marred by poor dinner and breakfast"

2
karenclayton123, Leyland, United Kingdom 04/06/2021

Stayed in a deluxe double room- only fault was black mould on the grout lines in the shower. BUT, dinner and breakfast quality of food and service was really poor. So disappointed that on the second day we ate breakfast elsewhere

"Loved our stay!"

5
davina419, Wakefield, United Kingdom 01/06/2021

Beautiful hotel, room was incredibly clean. Staff absolutely lovely - all incredibly helpful, welcoming, friendly. Food in the attached restaurant The Fat Badger delicious as well! Loved our stay! Will definitely stay again! Thank you!!

"Decidedly Average..."

3
SnapGate, Bacup, United Kingdom 01/06/2021

Supposedly 4* but decidedly average. Cleaning carts lived outside the room along the hallway along with unused mirrors etc. Room sash window wouldn't stay open, shower extractor didn't work, neither did heated towel rail. All minor points but they just ends up making the stay feel sub-par. Had dinner in the Fat Badger pub within the hotel, again, nothing to write home about with the food being overdone (Very crispy Buttermilk Chicken and a burnt Pizza). I fully understand that places are probably running light on staff due to distancing etc. but the problems experienced could have been simply resolved with a little attention to detail. If you're looking for a budget hotel then maybe worth it, I would eat elsewhere however!

"Old place needs a bit upgrade"

2
joe_wanderer23, London, United Kingdom 27/05/2021

The double room is so small and the price is about 100£ per night which is close to London price. The bathroom's towel rail doesn't heat up and parking costs 12£ per night. The carpet is very old and so is the building itself. The only upside might be the restaurant and its closeness to the city Center

"Leisure"

4
User 27/05/2021

The room was adequate for our 4 night stay however, no drawers to put things in! Plenty of room for a chest, seemed strange not to have enough storage in a hotel of this quality. However, Rachel on reception was brilliant, got extra hangers organized so all well in the end. She also was very helpful with recommendations. All reception staff have been great. The Fat Badger restaurant was excellent for our evening meal on the first night however, breakfast left a bit to be desired...no hash browns or black pudding as per the full English menu and no apologies or replacement offered. No other choices on breakfast menu either! All in all a very pleasant stay. Worth noting that the Fat Badger gets very booked up so need to book as soon as possible!

"White Hart Break"

4
User 26/05/2021

Great location with very attentive staff throughout all functional aspects of the hotel. Good food and very pleasant bar area. Shouldn't forget to mention the first impression of the gardens and overall presentation. Shame you have to pay to park!!

"Love this hotel "

5
PammieB_12, Sheffield, United Kingdom 25/05/2021

Another lovely stay at our favourite hotel. Room small but very comfortable and warm great power shower dinner was exceptional and drinks not overpriced like some hotels. Service was quick efficient and friendly very impressed with all our servers bearing in mind it's the first weeks of opening up again We will certainly be back

"A good stay but needs a little TLC"

3
Adam H, Baildon, United Kingdom 25/05/2021

Always been a huge fan of the Fat Badger bar so when we were looking for an overnight get away thought we'd give the White Hart a try. The ground floor is very well maintained and impressively decorated, but as soon as you head on upstairs beyond the first floor you can see that a little bit of money needs to be spent on the place. It seems the use of the dark colour palette and oversized mirrors hide a lot of issues. Lots of patches of the wallpaper are literally holding the plaster in place. It all needs taking off, damp issues addressed, replastered and redecorated. The sofas on the landing are looking very tired and need replacing. Just all looks a bit tatty. Room was very clean, bathroom shower was huge but the shower water flow was a bit piddly. Nice toiletries but nowhere in the shower to put the shampoo/shower gel so you have to put it on the floor. A shelf is definitely needed. Slept well. They seemed to have run out of a lot of stuff at breakfast time. I wanted some granola with yoghurt but was told they had no yoghurts but they were on order! Items from the breakfast were missing too. Overall I wouldn't rush back, it was just ok... I wasn't as impressed with the hotel element of the White Hart as I have been with the Fat Badger.

"Serious Upgrade Needed"

1
User 08/05/2021

We stayed in a supposedly double deluxe room - awful. Low grade furnishings, cheap mattress with springs coming through. Bathroom floor peeling and sink had cracks. Dim and dreary. Noise from overflowing bar and terrace travelled up to room.

"Fantastic as always!"

5
janste90, Berkshire, United Kingdom 08/05/2021

Another visit to family and this was the perfect choice to be able to follow covid rules but still see family and friends. We stayed in one of the 3 bed apartments, very quick, covid safe check in, lovely clean apartment. Anything we needed was never to much trouble for the staff who as always were friendly, polite and went out of their way to make sure we were happy. Ideally situated for the centre of Harrogate. Really cannot recommend this place enough for visiting the fantastic Yorkshire Dales!

"Business stay"

5
User 19/04/2021

Overall it was all that we needed for a night. Room was quite small, but had everything we needed. It was quite hot in the room, if we'd have opened the window we'd have had all the noise from the pub. But it is what it is. We'd stay again.

"Business Visit"

5
User 25/01/2021

Staff were so helpful & the room service was incredible. Breakfast both mornings was hot and so fresh. Breakfast was delivered to the room due to COVID which I think is great. Dinner on the evening was outstanding and we ordered quite a lot and it came within around 30 mins of ringing which I was so surprised at. Food was from Fat Badger. There is lots to do around you and there would be even more if shops were open etc. Brimham rocks is definitely worth visiting too if you stay at this hotel. It is around a 20 minute drive away.

"Ms L Connolly"

4
User 09/01/2021

Fantastic as always... great food & service & fantastic staff Always a relaxing stay. The new out door igloos make for a cosy couple of hours relaxing & rewinding in your own private bubble ☑️ We had a room overlooking the Harrogate Stray & was lovely to look out of the window & people watch.

"Great dinning experience"

5
User 06/01/2021

Great private dinning facilities for a small, family gathering . The events staff couldn't have been more helpful and the service on the day was first class. Food was amazing all served hot at the same time . A great dinning experience thank you

"Lovely stay"

5
802lizd, Halifax, United Kingdom 04/01/2021

The staff were so polite and friendly. Nothing was too much rouble. The room was lovely and the location perfect. We would be booking again for a Saturday night but possible full lockdown is looming. Will definitely be booking again though Thank you

"Mrs"

5
Jules1968JAD, Solihull, West Midlands 03/01/2021

We have had many pleasurable stays at this wonderful hotel. Location is superb for walking into the centre. The staff all go above and beyond with their helpfulness. I have been upgraded to the appartment rooms on a couple of occasions which has been delightful. Every time I visit Harrogate this is my no 1 hotel of choice. Jules

"Beautiful Hotel, excellent restaurant too"

5
Alexzt, Gateshead, United Kingdom 03/01/2021

Beautiful rooms, we have stayed here a few times and are never disappointed. We stayed in a standard double on this occasion, room spacious enough and immaculate. Lovely bathroom. Hotel is situated in an excellent location, very central for our requirements. We ate dinner in the restaurant and it was delicious! As it was on a previous visit. Lovely outdoor seating area. Highly recommend this hotel.

"Great Hotel, perfect location"

5
Tezza64, West Mersea, United Kingdom 03/01/2021

Lovely hotel in the centre of Harrogate Town. We were in the new part of the Hotel, but it was great, very clean too. The small additions of toiletries, iron/ironing board and hair dryer made all the difference. Thank you for accommodating us at a very difficult time. X

"Dismal"

2
User 30/12/2020

The photo I will share below tells the story pretty well, I think. It's the view from the window of our room. I imagine we must have been given the worst room in the hotel. We also found the mattress so uncomfortable we checked out of the hotel a day before we were due to leave, and decamped to the Premier Inn because of its 'comfy sleep' promise. What a shame. This hotel looks so pretty from the outside, and has such a presence in the town, it could be a real star. But alas it was very basic inside, our room was grim and the food at the Fat Badger was very ordinary pub grub served by harassed staff. There's so much room for improvement.

"Great location, fairly noisy!"

4
aratelli, Chester-le-Street, United Kingdom 19/12/2020

Great value for money at £40 for a Saturday night. Lovely decor and clean. Great location (with own car park - reduced rate just at the back of the hotel). However, like some other reviews have stated, depending on the location of your room there is noise disturbance. We constantly heard the drone of what sounded like a generator and this didn't bother us as we are used to camping so this wasn't a problem for us but it could be for others. Furthermore, our room must have been near a stock room/laundry room as we also heard washing machine/dryers and lots of clattering and banging from workers from about 7am so not ideal if you want a lie in. Again we are early risers hence why I am still giving four stars. Just a pre warning if you don't like noise!

"Harrogate Stay"

5
linda01288, Greater Manchester, United Kingdom 19/12/2020

First time at the White Hart and won't be our last. So glad we chose this hotel, rooms, staff, food were excellent and made a very enjoyable stay,.Harrogate is such a lovely place for a little Christmas shopping and this hotel topped it off nicely.

"Lovely one night break"

5
brianmags, United Kingdom 11/12/2020

Booked here for one night and wish we could have stayed longer. A lovely victorian hotel tastefully refurbished to a high standard. Lovely service from booking, restaurant, bar and great breakfast. We had a lovely view of the Stray from our room. Thank you all at the White Heart.

"Birthday disappointment Room 128 £141 room only"

1
markmK3563RV, York, United Kingdom 15/11/2020

Firstly upon arrival (31/10/20) we were extremely pleased with the young man on reception he was confident,polite and helpful. We recieved our key and proceeded to our room which was large and fairly clean that is when the good experience ends. My wife had booked this in advance for my birthday and the fact we had not had a break due to both working through lockdown on the 28th she had sent a message asking if we needed to book a table in the bar before we ate in the fat Badger restaurant and had no response again when we checked in she sent another message still no response we went down to the bar at 3and asked if we could book a table we were told no as they were full so would just have to turn up at 8.15 for our meal So we headed out round Harrogate for a walk and a few drinks upon our return 8pm is we were seated promptly and given menus and offered a drink. After we ordered our starters came they were really nice, then onto the mains which was Chateaubriand it looked like 2 knackered sirloins that had been thrown together and carved it tasted ok but very disappointing for the £55 price tag. We then retired to our room, we were greeted by a loud noise i can only discribe as being sat atop of a jet engine we thought it could be the laundry or heating system which would stop eventually. How wrong we were by 11pm i had to ring reception to complain, they obviously knew that this was an issue as the receptionist offered the only other room in the hotel straight away, I went to reception collected the key and went to look at the room it was tiny literally just a bed wardrobe and small bathroom, I would have swapped but there was a group of blokes located very near this room shouting and swearing so I returned the key and trudged back to the original room. At 3am we were both still awake watching TV as sleep wasn't going to happen then at 7 we were greeted by the noise of staff should under our window smoking and chatting so we got up. We went to check out and asked if we could speak to the duty manager. When he turned up Matthew was polite and helpful. I asked if we could speak in private as I did not want to bring all the issues up in the public domain so he took us to a meeting room sat and listened. He was very understanding and polite and said he would pass our concerns onto the GM as he did not have the power to deal with our issues That evening I received a very aggressive and defensive response via email from Richard the AGM to which I responded to pointing out that I was a Senior manager in the catering industry for over 25years and I know the minimum standards expected. I am still awaiting a response. I have also noticed after reading reviews on here the hotel management constantly deflect blame rather than dealing with the issues

"Lovely stay in Harrogate"

5
User 14/11/2020

This hotel is very eye catching from the outside. It represents excellent value for money. The decor and comfort of the room was just lovely. I had a choice of breakfast that was delivered to my room (due to Covid restrictions) at a time to suit me. I will definitely go back and stay again

"Great location and a great place to stay when in Harrogate."

4
Andy B, Manchester, United Kingdom 10/11/2020

Stayed here for two nights. Our room was described as 'cosy ', but that meant small. Not a problem. Lovely breakfast with very friendly staff. Difficult to assess the Fat Badger due to the Covid-19 restrictions, but seemed pleasant and friendly. Would stay here again, but in a larger room !!

"Escape before another lockdown."

4
martinY3301PD, Morley, United Kingdom 06/11/2020

The White Hart Hotel is an Impressive building located opposite a corner of The Stray, and just a few steps from Valley Gardens and the Spa Turkish Baths. The shopping centre is a short incline away (service bus from outside hotel).

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review of your recent stay with us here at White Hart Hotel. We are very lucky with our location, a short walk away from all nearby attractions and very central. We hope to see you again in the near future. Best Wishes, HRH Group

"Nice hotel let down by noise and service"

2
User 01/11/2020

We stayed one night in a lovely room. Bed comfy, bathroom filled with quality toiletries. Breakfast was nice. Location excellent. Hotel down by the street noise compounded by the lack of double glazing. Hour long wait for drinks through room service, no apology given. Unfriendly checkout experience when issues were raised but met with no real sympathy.

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review. It is a shame non of the above was brought to the attention of the team during your stay as we would have happily moved you to an alternative room. Thank you for mentioning our great location. Kind Regards HRHGROUP

"The loveliest people/service"

4
User 31/10/2020

I recently stayed at the White Hart Hotel for just one night and found the staff to be amazing. Particularly John (director at the hotel) who personally helped bump start our car (twice!) when we got stuck in the car park. He was so lovely and couldn't have been more helpful. He is an asset to the team at the WH. We had a fab evening/ stay. Thank you!

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review of your recent stay with us. We are thrilled to hear that you had a comfortable stay. Thank you for mentioning our amazing team who are always on hand to assist. We hope to see you again in the near future. Best Wishes, HRH Group

"Very Disappointed"

3
User 31/10/2020

This hotel came highly recommended, however, it was very disappointing. Stayed one night with my husband, the room was clean, but small, only one chair, very hot and no way to control this other than opening the window, which we did but had to close because of the noise from, what appeared to be, large extractor fans, these were switched off overnight but came back on very early in the morning. I know that allowances have to be made in restaurants because of the current government guidelines, but the breakfast menu was very sparse. Because of health problems, I cannot eat fried food so always opt for "continental" breakfast. Apart from a "full English" breakfast cornflakes, granola and toast were the only alternatives on offer. I was told there was no fruit available and had to ask for natural yoghurt and honey to go with the granola. I have been offered far more in cheaper hotels, goodness knows how vegans would cope.

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review. We are very sorry to hear you were disappointed with your recent stay. I am saddened you did not feel you could approach our reception team in regards to your room. We offer a number of different size rooms throughout the hotel and would have happily found you an alternative. Unfortunately we have had to reduce our breakfast menu due to the pandemic, however we do still offer slightly more that you have mentioned in terms of our continental. This may have been unavailable due to high demand on the day. We hope you will visit us again to see this is not our usual standard.

"Fabulous hotel in perfect location"

5
linzielliott, Newcastle upon Tyne, United Kingdom 30/10/2020

Exceeded our expectations. One night trip. Superb service. Beautiful quiet room. Walking distance to city centre. Friendly staff. Good food and room service. Clean and covid safe. Parking £12 overnight in hotel grounds secure car park. Outdoor seating area for restaurant.

"Great Yorkshire Hospitality"

5
johnjameswilson, Halifax, United Kingdom 29/10/2020

This is a fantastic hotel, welcoming staff and superb standard of accommodation. The hotel is in an excellent location in the centre of beautiful Harrogate. The hotel has a great pub onsite so could not be more convenient.

"Friendly staff, great location and great breakfast"

4
HughMc, Cheadle, United Kingdom 26/10/2020

Stayed here in a deluxe room in the Montpellier house next door which came as a bit of a surprise. The building is close but you'd still get soaked if it rained very heavily and maybe the hotel could provide an umbrella for this eventuality -after all it is the UK! The room was very clean and tidy and looked recently painted. It was very comfortable and comfortable although I would have liked more than one chair! It did have a large flatscreen in the corner of the room but it could be swivelled to face the desk or the bed. There was an ironing board and iron and all the other usual effects. The bathroom was down some stairs but a skylight allowed you to see your way at night. The bathroom was large with a separate bath and great shower. The breakfast was very tastey and filling. My wife is gluten free and it was good to see they G/F cornflakes and sausages. The hotel also has a bar which is popular- inside and out (where there are some heaters).

"Stayed here numerous times over recent years but this was a really bad experience"

1
Jim W, Huddersfield 24/10/2020

Booked an executive room for 14th September but was not informed until check in that this was in a different building 100 yards up the road. I'm disabled with severe back problems so asked the receptionist who booked us in for help with my luggage. Despite being built like a tug boat she refused citing Covid-19 and marched us up to our room a good 50 yards ahead. Our executive room had no chairs which is not great given I have a slipped disc! My wife returned to reception and a lovely lady was very helpful in changing our room for one with chairs. What a contrast in staff attitude between the two receptionists. Needless to say we won't be back.

"Great hotel in super location"

5
Nik G, Warwickshire 23/10/2020

Stayed here with some golfing buddies. The hotel was very good and all the staff very helpful and attentive. Food and drink on-site was excellent. The car park is compact and parking is a chargeable extra. Two very small criticisms was Wardrobe in the room was small and room was very warm. Neither are deal breakers and wouldn't hesitate staying there again.

"Rather disappointing this time"

3
pat s, Bridlington, United Kingdom 20/10/2020

We have been to this hotel before on at least 2 occasions and have had lovely visits. This time was a little different.We were In the Montpelier house next to the hotel in a deluxe room. Had been here before in lovely big room , so looking forwards to a similar experience. This time our room was on the top floor. Good lift service. Room small, sloping ceilings, we are only medium height and have to duck every time, one upright chair so nowhere to sit. The tv was in a corner on the wall and could not be moved , it could only be watched from the bed but was not in line with the bed. It would have been easier for me to sit on the bedside table to see it!!!! We arrived quite thirsty so picked up the plastic glasses to have a drink. One was covered in lipstick, the second was also dirty. Went to reception and got two more clean. Not very happy with this in our present climate made me a bit worried about the room. I have liked this hotel in the past and would have recommended it. Maybe we were just unlucky this time. The room we were in in most hotels would only have been described as a standard double.

"Overnight stay for wives birthday"

5
chrispotts29, Middlesbrough, United Kingdom 18/10/2020

We had a fantastic stay and where made welcome from start to finish staff very friendly hotel very clean and covid rules where exactly as there should be I was amazed how cheap the hotel was for the rooms that there offer

"Jane Mann"

2
User 16/10/2020

Stayed here about five times the last time being two years ago for our wedding night Stayed Saturday night with another couple and what a disappointment Got to the “suite” (£250.00 on suite!!) If I had been blind folder and placed in a room and been asked where do you think you are I would have said a travel lodge. For 250 a night it should be bang on. The fact that we were over looked and a the view of a silver car parked at the side next to our window was mind blowing. Room was 421 I think so presuming this was on the top floor we lugged bags to the top but no 421. Turns out it's on the first level so once the door to the left of staircase was opened you are faced with a small landing and four doors. So finally found the room. Toilet continually filling up once it had been flushed which was annoying. Grubby round the windows. Very average. Had a table booked for two hours 4-6pm and ordered food. An 11 quid pizza. Tomato paste spread over the base then drizzled with green pesto and various ten p size blobs of mozzarella cheese... poor at best Breakfast... had to wait a good five minutes to be seated. Ordered strong coffee. Waited... waited... it was very weak so we asked could we please have some more? Which landed and was fine Breakfast was warm. Ordered more toast which again took around ten minutes to arrive by which time breakfast was cold. Asked two different members of staff where the toast was. We were politely told it was on its way. Mmmmmm The dining room was no busier than it usually was. Nearly every table had dirty plates and used cups and saucers on it. Staff weren't on point at keeping up with clearing away. Thing that don't matter but you notice if that makes sense. Then to cap it all you're charged £12 to park your car on the hotel car park!!!! What a perk that is! This is always the case do we were expecting it but at 250 a night should be wavered. Been charged half what we paid for the night and had a better room. We won't be going back here. The beauty of Harrogate is that you're spoilt for choice as in where to stay. It won't be here. Can't up load other pics for some reason

"Far Badger Restaurant served lovely food with excellent management"

4
Marie J, Nottingham, United Kingdom 11/10/2020

We had a return visit to the White Hart Hotel, Harrogate, this time dining in their Fat Badger Restaurant. Food was lovely. What was particularly noticeable, however, was the excellent service from restaurant manger Nicole . At this time, dining out is more challenging and informal as we go through the processes of temperature check, mask wearing & track & trace - all in evidence at this hotel. But Nicole went out of her way to be friendly, making sure we were well looked after throughout. Overall, she and her staff managed to provide an enjoyable dining experience despite the situation, and with prompt and courteous service. Well worth a visit

"Too Hot!!"

3
karensunderland, Sunderland, United Kingdom 10/10/2020

I have stayed at the White Hart Hotel on quite a few occasions. Always enjoy the stay , good location and reasonably priced with a nice pub attatched . However the last couple of times the rooms have been unbearably hot the last time we asked for a fan and think we would have died without it . Not thinking this visit in a different room and being october would be ok it waa awful . No sleep at all . I told the reception on the morning she just said I will mention in to the manager. Sorry white hart I won't be staying anymore due to this !

"Great Team - Alessia you are a star"

5
Lulu444444, Newcastle upon Tyne, United Kingdom 29/09/2020

Very good Covid safety precautions and all members of the team I came across were top class especially Alessia. Recommend staying for good service and convenient location close to town centre Thanks again

"Dissapointing"

2
joleene7, lancashire 28/09/2020

The location and first impressions are excellent . Lovely quirky pub and restaurant and nice seating area outside . The rooms are not what you see on the pictures . We were given the second floor where you can see the carpets change . The room was very old , old mattress wardrobe stood on coasters , in even floor that made you feel wonky , old bathroom with old shower over , very unexpected as it's quite expensive . We asked to be moved to the first floor after having a bad nights sleep . They moved us and the room had a new bathroom , walk in shower and a light over the mirror. The bed was the smallest double bed ever but the mattress was newer , the room was very tiny but we managed . Not as good as a premier inn room and the carpets need changing throughout not just on the stairs to the second floor . The breakfast room is lovely in the fat badger and the Covid measures are very good . The breakfast is a good standard but was Luke warm both times . Enjoyed the stay but wouldn't choose same hotel again as the crown plaza was a similar price and the rooms are high quality .

"Good compact hotel"

4
jjgodfrey, Liverpool, United Kingdom 25/09/2020

We booked 2 rooms, one for us another for a friend. There were enough parking spaces in the car park ( £18 / day). As warned there were steps to negotiate to the reception, alternatively one can come round the road to the main entrance. Receptionjist was rather abrupt nut helpful. The hortel was well prepared for COVID-19. There was lift to the floors. Room was OK rather small but adequate with all the facilities. Free wi-fi was good. TV was stuck in a corner with hardly any space or appropriate sitting area/chair. Room was clean Checking out was easy and simple. Breakfast was served and OK. Not much choices

"Update 2020 not where we stayed!!!"

3
Eilaz, Newcastle upon Tyne, United Kingdom 25/09/2020

This hotel is in a really wonderful central location but the place severely let us down. First of all we paid for a deluxe room which they don't tell you is in another building! As the weather was bad while we were there had to walk in the rain to get our breakfast very inconvenient. The advert said it was updated 2020 but certainly not in the building we were in. The first room we were allocated was on the ground floor at the front. There's no privacy As the net curtains only go half way up so the flats across the road can see directly into the room and the road is busy so lots of traffic noise. We asked to be moved and they kindly did so but the layout is rather strange! The front door to the street doesn't always lock and On the second floor , the Cavendish Suite! , where our room was you go through a door to find several other doors to rooms it's not a good layout. Then our room was at the end . The carpet in this communal area was filthy and the doors are very noisy when they close. On entering our room the carpet here was also dirty and has a iron shaped burn stain. The wardrobe is tiny and not wide enough to close with the hangers flush. The tv was extremely small and attached to the wall in a really inconvenient place. Should have been on the wall at the bottom of the bed!. And we thought we'd have somewhere to sit as the first room had 2 armchairs however ours only had 1. The bathroom was tidy enough and plenty of towels but there were several cracked / loose floor tiles which was quite dangerous in bare feet. And the shower leaked as mustn't have been sealed correctly. The breakfast is very very limited at the minute no fruit or pastries! We still enjoyed our time in Harrogate because it's a lovely place with lots of nice bars, shops and restaurants.

"Would very happily stay here again!"

5
AlastairC458, Stockton-on-Tees, United Kingdom 18/09/2020

This ancient building is wonderfully situated in the Montpellier Quarter of Harrogate, perfect for shops, restaurants and nightlife (if that is your thing). I stayed in a lovely room in the Montpellier Suite, just up the road from the main hotel building, which contains the Fat Badger Bar and Restaurant. Everything was first class. Very nice locally made toiletries, excellent WiFi which is not always the case in hotels. Facilities in the room included ample supplies of tea and coffee, a hairdryer, and ironing board and iron. Good chargeable car parking on site. Very comfortable bed. Breakfast was excellent, and the COVID social distancing measures were evident throughout. They really have done their best to make everything as easy as possible. A very nice hotel indeed.

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your 5 start review of your recent stay with us here at the White Hart Hotel. We are delighted to hear that you enjoyed your stay with us. All of our rooms do vary in size & décor depending on room type booked. Our Deluxe Double Rooms are located in Montpellier House are beautiful rooms which have recently undergone a refurbishment. All of our room are well equipped with everything you will need for a stay. Hopefully our Hearty Yorkshire Breakfast set you up for your busy day ahead. We are strictly following all government advice and guidelines as the safety of our guests and team are our priority. We hope to see you again in the near future. Best Wishes, HRH Group

"Very comfortable"

5
Thirty_nine39, Chelmsford, United Kingdom 16/09/2020

Comfortable room and bathroom with modern furnishings. I managed to get a space in the car park; this can be difficult apparently but was clearly stated in the information and hardly surprising due to its location in the centre of Harrogate. Reception was efficient and helpful. Some guests were not respecting COVID-19 mask wearing in public areas but there are clear notices displayed throughout the hotel; just being annoying to others. Fat Badger serves good food.

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your wonderful 5* review of your recent stay with us. We are thrilled to hear that you had a comfortable stay with us and found your room modern. We are very lucky with our location, a short walk away from all of Harrogate's attractions. We do have a private onsite car park behind the building which is on a first come first serve basis and is chargeable. Thank you for mentioning our amazing team who are always on hand to assist. We hope to see you again in the near future. Best Wishes, HRH Group

"Disappointing "

2
Tynedale_traveller, Hexham, United Kingdom 16/09/2020

We stayed in a deluxe double room for a reasonable price. The hotel is in a good location for walking around Harrogate. The room was clean and freshly painted. The bed was comfortable and the bathroom very nice. So why only 2 stars? Well, on arrival we couldn't find a parking space, and because it took so long to manoeuvre around we couldn't get out again without getting our ticket checked...so I had to go to reception, wait ages, only to be told that the car park was used by drop in visitors, it wasn't solely for residents (Why on earth not?). I was told to park on the street outside because there might be a space later. We did so, only to spot that it was a disc zone.....back to reception, another long wait because there was no receptionist....no they don't have any discs, we have to go to the tourist information centre. I asked to speak to the manager when we got back. We were stuck in the Harrogate one way road system for ages eventually parking about 10 minutes walk away. After carting our luggage we were informed that the manager had left!! We were informed that we would be contacted the following day. We weren't! An awful start to our stay. Now the room - as I've said before it's fine. But I can only compare it to a Premier Inn. It had a better bathroom, equitable bed, but inadequate furnishings. There was a miniscule desk, one upright chair and a small wardrobe. Nowhere to sit comfortably and no drawers for clothes. Not delux, just functional. The covid arrangements weren't the best either. About half of the other guests were not wearing face coverings. I asked about this and was told that the hotel 'can't ' enforce it. Of course they can! A meet and greet on the door would have sorted this out (or even a reception desk which was constantly manned). We didn't go back into the main hotel for this reason. We didn't feel safe.

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your feedback of your recent stay with us at the White Hart Hotel. We do appreciate all feedback so we can make continuous improvements. Firstly, I am delighted to hear that you found your clean, comfortable and well presented. I am however shocked and rather insulted that you have attempted to compare us to a 'Premier Inn.' What we offer as an independent property is more personal approach. As advertised "Parking: Parking costs £12 per car, per night or £15 per car, per night for non-residents. Unfortunately we cannot guarantee parking and we cannot be held liable for any damage. Charges can change at any time without prior notice." I was a witness to the conversation which was had on your check in. The lovely lady that checked you in clearly stated that the manager will be back in tomorrow, if you would like to raise your concerns to come back to the desk the following morning. To which you did not come back to reception. We are following all government advice and guidelines the safety of our guests and team and our priory. Best Wishes, HRH Group

"Good hotel and well situated "

5
tim186328, Penrith, United Kingdom 15/09/2020

Great hotel for location and standard of service. Located in the centre of Harrogate with on site parking. Very clean rooms. Easy check in. Looks like hotel Has had a some refurbishment and is fresh and clean. Had both dinner and breakfast in the hotel and both very good. Would stay again.

"Hotel stay"

5
_gedzel, Kingston-upon-Hull, United Kingdom 14/09/2020

Your Review: Myself and 3 friends had a lovely stay at your hotel the friendliness and professionalism of your staff from the lady who took the booking to the receptionist the bar staff waiter waitresses the door man and the cleaners who by the way kept our rooms spotless. The food at breakfast and the food in the fat badger in the evening was very good all in all the whole experience was a delight and we will be back soon.Could do with a couple of extra shelves in the room maybe between the wardrobe and the door also 2 plastic cups in the bathroom for tooth brushes but other than this our stay was all and more than we expected so thank you. Shirley Zeller (mrs)

"Amazing getaway!!"

5
Hlj69, York, United Kingdom 09/09/2020

The staff at this hotel are absolutely lovely and accommodating. My partner and I came away for a few days from our busy bar jobs and had the most lovely time. The room was absolutely spotless but still homey, my partner had ordered flowers for when we arrived (brag) and they were stunning too! The owners should be very proud of their all their staff and cleaning staff, can't wait to come back again!!

"Noisy hotel"

2
User 03/09/2020

Stayed for 2 nights for relaxing quiet break. Nothing like it. Had to move rooms after first night. 2nd room slightly better but still noisy from bar area. Beware when booking room location. Covid control not brilliant beware.

"Excellent hotel - slight issue with bar"

4
LindaF56, Glasgow, United Kingdom 03/09/2020

We stayed for one night en route to family for bank holiday weekend and overall our experience was excellent. We had booked a deluxe room which was in a beautiful adjoining building. It was spotlessly clean and very comfortable. The car parking spaces are tight but luckily my husband is better at parking than I am! Reception and dining area at breakfast were well organised and breakfast was cooked to order and brought to the table rather than buffet. The only issue we had was in the bar which was busy and not very well organised Covid wise. Tables were close together, we had to go to the bar where there was no distancing or queuing system (we are from Scotland where bars have to have table service). There were groups of customers standing together with no attempt at distancing and anyone who wanted to pass had to squeeze through. Staff did not appear to be encouraging customers to move apart. We had one quick drink and left. It was a shame given how well the rest of the hotel dealt with Covid.

"Covid beware !"

4
jane k, Oxfordshire, United Kingdom 03/09/2020

Nice hotel Comfy beds Poor check in. Queued for a long time in an environment where no one wears masks. Full English breakfast Car park overnight £12 COVID beware no face masks worn by staff or Guests

"Great stay"

5
holidayaddict36, Darlington, United Kingdom 31/08/2020

Lovely hotel in amazing location. Stayed here twice in August and wouldn't hesitate to return. Well maintained rooms, large comfortable beds, great showers. We ate at the hotel in the outside area which is beautiful, and the food was amazing. Also had room service a and again food was amazing. Staff were excellent. Parking safe and secure.

"Post lockdown stay"

4
hotherdon, Leeds, United Kingdom 28/08/2020

We have stayed at the white hart on a few occasions and were impressed with the measures taken during the pandemic. Hand sanitisers were readily available and most people were adhering to social distancing. On arrival the carpark was full but we managed to get a parking space on the road outside with no issues. Check in was hassle free and the room was as we expected for the hotel, as we were only staying one night we opted for a cozy double which was fine as we were out most of the evening, if you were staying longer I would suggest getting a bigger room though. The room was thoroughly cleaned and we felt very safe. Throughout the stay staff were busy keeping the communal areas clean and we frequently observed them disinfecting high volume areas, door handles and lifts. We ate in the fat badger and it was the usual high standard but make sure you book a table in advance as it is always busy. Check out was unfortunately slow, there was only one member of staff available at 9am who was also taking phone call for reservations so we had to queue for 20 minutes but the member of staff was very apologetic and friendly. Overall a lovely stay, much needed after the joys of lockdown. We look forward to returning soon .

"Disappointing"

2
User 27/08/2020

Good location with parking priced at £12 per day Room above the bar, very noisy, exceptionally hot despite it not being a warm day/night. Wasn't overly clean, coffee stains on the drawers etc Breakfast was poor quality and not cooked to order.

"Wonderful stay"

5
User 26/08/2020

We have just had a wonderful 3 night stay in this gorgeous hotel, we stayed in a standard double room and it was immaculate with a large bathroom. On our first night we dined in the Fat Badger grill and the meals were beautiful. Breakfast was waiter service due to COVID and the staff were fantastic , they were run of their feet and tried their very best to meet residents needs in these unprecedented times. Yes they may have forgotten trivial things like sugar with your coffee but these were immediately rectified and there was no need for the rudeness of some guests who thought (quite loudly) that it was “ painful” that they didn't get their marmalade at the same time as their hot toast and they may have to (God forbid) eat it with Luke warm toast.The staff maintained their professionalism and dealt with their rudeness far better than I would have. Thank you to each and everyone of you that helped in making our much needed break wonderful we appreciated your hospitality very very much. Can't wait to come back. #Be kind.

"Relaxing trip"

3
wander41, United Kingdom 25/08/2020

My first family break since lockdown so was not sure what to expect. Check in was Straight forward, Room 106 was very pleasant, large bed amazingly comfortable. Lovely bathroom with H2K toiletries which I loved. The downside was the walls. They where really marked in multiple places.. Really think management should take a look at this for themselves. The room was spotlessly clean but the carpet looked very marked. My daughters room was immaculate so clearly not the usual standard. Best TV options and a great night sleep I was ready to give this hotel a score of very good , however I marked it down due to breakfast. Lovely staff and served quickly with a menu on the table. On offer was full English, Granola or cornflakes, (don't like either) orange or apple juice and toast. I asked if there was croissants, fruit or yogurt and advised no and that the menu was what is on offer. I ordered and asked for poached egg and was advised that there was only scrambled or fried. I get that menus may need to reduce but there where no options other than a full English. The food I had was lovely and good quality but just not a lot of food. Had I have known before paying £12.00 for breakfast I would not have booked it. I would return to the hotel as it has a good location, lovely bar and outdoor seating area. I would just not have the breakfast. Without breakfast I would have given a higher score.

"Excellent First Stay"

5
Gillian M, Newcastle upon Tyne, United Kingdom 25/08/2020

This was our first stay at the White Hart Hotel and we will definitely be returning. The location is great and room was very comfortable. The staff were very welcoming and helpful. All of the public areas were lovely and clean. The food and drinks in the Fat Badger were very nice. I would highly recommend and we are already looking to book again.

"Almost flawless"

5
Pre-RapheliteGirl, Sunderland, United Kingdom 21/08/2020

Returned for another great stay. I think we had one of the recently renovated rooms on the first floor. Wow! The decor and bathroom is finished to a very high standard. We had dinner in the Fat Badger, the food was very good and the staff extremely attentive, despite the restaurant being very busy. Breakfast is made to order and served at your table, the portions seemed small, but perhaps that's because I put too much on my plate at a self service buffets. There was no vegetarian or vegan alternatives on the menu, but I didn't enquire any further. All the staff we encountered were friendly and professional, sticking to the COVID rules. My only gripes are the music in the restaurant and breakfasting room is far too loud and the car parking charges, £12 per day is a lot, but I know that is fairly standard across Harrogate

"Wedding anniversary"

3
Sean T, North Yorkshire, United Kingdom 21/08/2020

Stayed at this hotel Last weekend, The Room was Extremely warm, and the noise was horrific sounded like fans 24 hours a day never stopped think we were possibly above the kitchens, I Addressed this issue upon on arrival and was told the hotel was full on Friday but someone would get back to us on Saturday, hoping to be moved, but nobody contacted us so we had to persevere and didn't get a wink of sleep for the whole stay due to it be so uncomfortable, The breakfast was substandard wasn't worth the money, Nothing seemed fresh just warmed up. Although the hotels restaurant The Fat Badger was Beautiful and the food was Delicious (music wasn't really appropriate for the lovely setting) but we did enjoy our Meal. We were told when booking on the phone that we would get £10 off our meal but that didn't happen either, also when booking it was noted that it was an Anniversary Celebration and I was promised a Nice room, and we didn't even get this at the very least! Overall disappointed with our Stay.

"Paid extra to downgrade."

2
User 18/08/2020

Check in was smooth however when we got upto the room we found out that our ‘private bathroom' is that private that it's located in a totally different room across the hall. Very annoying in the middle of the night when you have to go out into the dark hallway (not even a lamp placed in a corner) and also remember to take your key with you to get back in! This should be advertised more clearly that it isn't in the same hotel room and certainly not be included as an upgrade. We had our evening meal at the fat badger in the hotel. Our starters were okay but nothing special and then our mains arrived before our plates from the starters had been cleared up. We had fish and chips and I think the chef has a salt addiction as our meals were salty. Then in the morning the bacon on the breakfast was also very salty. The staff were friendly but seemed a little stressed for the evening meal and it didn't seem very busy. We had a rubbish night sleep because we were given a massive winter duvet when it's obviously been hot recently with no fan or blanket. To top it off just before 8am we had a wake up call by the window cleaner. Surely you'd organise that to be done a little later when all your guests are up and about. Harrogate however was lovely I just wouldn't stay here again, looks the part but that's about it. (Door on the right is the bedroom, two doors down is the ‘private bathroom')

"Nice city centre Hotel"

4
Eleanor C, Hexham, United Kingdom 17/08/2020

We have just returned from a two night break here . It was Very nice , hotel staff were all very pleasant and the food was lovely . Only grumble was the poor lighting in the bathroom it was very dark , room 112 we did mention this at checkout this def needs looking at . Yes the car park is tight and yes the noise from the badger is a bit loud till it closes but it's a city centre hotel we loved the buzz . Would we return yes :-) .

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review Eleanor and thank you for passing on your comments about the bathroom lighting Please book direct for the best rates when you wish to return

"2 day stay"

5
howescatherine05, Solihull, United Kingdom 17/08/2020

Stayed for 2 days in June. Had a beautiful well cooked breakfast each morning, very good choice all round. We had one evening meal. Best Rib eye steak my husband has ever eaten, perfectly cooked and so tasty. The entire meal was excellent

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
Thanks for your great review. Really pleased you enjoyed it! I have to agree with you, the food really is excellent, we have a great team of chefs

"All The Gear But Staff Have No Idea"

2
lauralou_25, Newcastle Upon Tyne 14/08/2020

Booked a few rooms at the hotel to stay for a friends 40th birthday. Negotiated prior to arriving and asked for the room to be decorated which the hotel kindly agreed. I telephoned the day before to ensure decorations had been received, which they had. Sadly the room was not decorated on arrival. Prior to booking the hotel I confirmed the type of electric car charger available at the hotel, which resulted in us choosing this hotel as we would need one. The charge was available on arrival but you do have to take the disabled car parking space which made me feel incredibly uncomfortable. The receptionist confirmed this is the dedicated spot and not to worry. The car began to charge however when I checked later on it had stopped charging. Hotel had no idea what may be wrong and in all honesty weren't interested in trying to fix the problem. If you need a reliable car charge find one somewhere else. The hotel it's self is nice. Great deco, good social distancing. Our room was small and compact but served its purpose....... except the heat! The heat is another level. Room 223 the heat was Completely unbearable. 27 degrees in the middle of night despite the temperature outside being 8 degrees. Radiators were switched off. However a generator outside the window resulted in the heat in our room. No air con worked in our room until it eventually decided to Randomly turn itself on at 5am. The windows had no safety locks for children which meant I slept terribly for fear my child would wake up and fall out the second floor window that and the unbearable heat. Again mentioned the heat at reception who weren't interested. Visited other rooms our family stayed in and these were much much cooler With no problem, so definitely a problem relating to room 223. If the hotel could work on its approach to customer service and fixing problems this could be a hidden gem!! Until then I would not recommend and would not stay again!

"Preffered this hotel over hilton harrogate much cheaper too!"

4
lucymU6851JT, Wirral, United Kingdom 13/08/2020

Really nice hotel Great food in fat bager was amazing Room was lovely Nice bathroom Hair dryer iron and smart tv with netflix !!! No air con and it was roasting, slept with window open Would be good to provide fans in summer months Gym facilities and beauty Book food as can get very busy Big selection of alcoholic drinks also Car park £12 a day also no rush to move on check out very good got to make most of stay and leave later on in day Perfect location Staff very friendly Covid standard good Rooms not cleaned daily but due to covid that was expected No mugs in room or tea just the kettle Cannot fault this really £42 a night absolute steal would 100% stay again and I stayed in double tree hilton for double the price A Few gluten free food options which is good Week day stay though weekend might be abit loud as pub close can get noisy but ahain we did have to sleep with window wide open so it was louder.

"Average at best."

3
stevel25, Belper, United Kingdom 13/08/2020

The hotel bar/restaurant area is lovely. But the hotel rooms, etc look a lot better on pictures you see online than in real life. We booked a double room and obviously we got lumped at the top in the back of the hotel (rubbish window views), just our luck. The decor was quite tired and needs a lick of paint. I would say a premier inn room is better than the room we had. The bed was quite possibly the worst hotel bed I've slept in for years. There was plumbing pipes going through our rooms, which I thought was odd. Ye not great really. I feel this establishment focuses more on its food and drink sales than hotel stays. But that said the staff were friendly and attentive and informative when I had some questions. I probably wouldn't stay here again, but it was reasonable value for money. Just to note the breakfast options were poor, no vegetarian options. It was cooked meat breakfast or cereals. Come on guys it's 2020, tut tut.

"Wouldn't stay again "

3
Driff01, Eastham, United Kingdom 12/08/2020

The restaurant food and service was fab - couldn't fault it. However, the room itself was boiling the entire stay. One morning we were left without toilet roll and our coffee / milk / mugs were not refilled or refreshed during the stay. The shower had absolutely no pressure whatsoever! Was basic and fine but not what was expected. The location is very very central.

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
I'm really sorry you didn't enjoy your stay and I can only apologise the room was hot during the heatwave we are currently experiencing. If housekeeping missed replacing some items then the reception team would happily rectify this for you if you had informed them

"Terrible experience"

1
User 12/08/2020

We booked a Double room with a “private bathroom” in the White Hart Hotel (as per photographs on Booking.com). We were taken away from the Hotel up the road to a different building. Got there, no bathroom in the room. Asked the unfriendly reception staff for help - “ it's in the hallway”. Dictionary definition of private: pri·vate (prī′vĭt) adj. 1. a. Secluded from the sight, presence, or intrusion of others: a private hideaway.” So disappointed with this as we've visited the Fat Badger (same company, it's the restaurant/bar in White Hart Hotel) at least 6 times over the four days while we've been in Harrogate, the bar and restaurant staff are phenomenal. My partner and I have given two glowing reviews for Fat Badger on Trip Advisor, and on the back of our positive experiences with Fat Badger staff we chose to book at the Hotel. Bad move booking for hotel. Dreadful customer service off Emily at the Hotel Reception.

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
I am very sorry if you felt the lady on reception wasn't very helpful however the person you are referring to is not a receptionist, she was only covering the desk while the receptionist was helping another guest. Now for the readers, here's our side to the story... After you found that the private bathroom that nobody else can access was next to your room as opposed to inside it, your husband then stormed into reception shouting as loud as he could with not a care in the world for any people around him! I was checking some guests in and they could not hear me due to him shouting at the top of his voice. I politely asked him to wait until I had finished checking in the people before him and I would be with him in a minute. Unfortunately he was not willing to wait his turn and continued screaming and shouting and then stormed off. If you had waited until I had finished with the guests that I was dealing with first I would have happily helped you and explained that you had booked that room with a private external bathroom and that it is indeed private as nobody else could access it without your key! I would have done anything I could to make you happy because that's what we are here for. What we are not here for though, is to be shouted at and sworn at. Please have some respect for hospitality staff.

"a night in harrogate.30th july 2020"

3
Q1729JOstuartm, South Shields, United Kingdom 07/08/2020

first the good. room was okay if a little small.nice staff.we stayed as two couples, for just one night.hotel is in a great spot for the town. now for the bad,after eventually being given a table for breakfast,had to wait a while for juice and coffee to be served.in the mean time we thought we had booked into faulty towers as the staff were trying to give the wrong breakfasts to the wrong guests.after twenty minutes we had not been asked what we would like for breakfast, so we had to find a member of staff to tell them we had been forgotten about.they took our order and went away only to come back and tell us there was only enough beans for one of the four breakfasts.we agreed three of us would do without just to get a breakfast.when it came they must have been short of black pudding as there was just half a slice.bacon tough,eggs solid, cold mushrooms.breakfast was very poor and unexpected after having paid twelve pounds each for it.

"Key workers well deserved break away"

4
Mandy M, Billingham, United Kingdom 07/08/2020

My hubby booked a couple of nights away for a little break. We are both key workers( him NHS & me banking ) and we have worked none stop through this awful pandemic so we were ready for a bit a time out. The White Hart provided that in abundance. Lovely room 110, the bed a tad small ( I'm 5ft 9") next time we will asked for a bigger one. Decor modern and lovely white, crisp bedding. Bathroom was lovely with modern fixtures and a massive walk in shower with loads of hot water. Parking easy and costs £12 per day. Covid preventive stations all over the place with signs and social distancing markers, felt really safe. Badger bar really nice , little understaffed,had to queue a good while before being served , same with the restaurant.To be fair think the eat out to help out attracted more customers than expected and the poor staff looked like they were ran ragged. Our meal was delicious, king Prawn Linguine for me Mmmm, Butter milk chicken for the hubby. We took our bottle of wine & cheese board back to our room. Big shout out to Richard & his restaurant staff that night ...brilliant team. The only negative we had was at breakfast on the morning we were leaving, had to queue outside the restaurant for breakfast for 15 minutes before we were seated, then another 15 minutes before anyone took our order. 20 minutes and me asking a couple of times to where our drinks were. Coffee arrived cold, asked for well done bacon, not well done and breakfast luke warm,teaspoon of baked beans, sent it back.Toast arrived 20 minutes later,no black pudding on the hubby's breakfast as they had run out ! good job we weren't in a rush.Waitress was lovely bless her, and it was all good in the end. Guess the kitchen was having a nightmare morning. We will be back, didn't put us off. Everyone is entitled to an off day :)

"Short break"

5
Pete C, Preston, United Kingdom 01/08/2020

Our annual visit, over the past 3 years, has never failed to impress. The staff were friendly and helpful, the accomodation in the Montpellier house was excellent, and the location is what we go for, relaxing, clean, and friendly.

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your wonderful review Pete, we love welcoming back all of our guests! Hope to see you again soon

"Going down the pan!"

2
INTREPID357, Teesside 27/07/2020

We regularly stay at this hotel for weekends away throughout the year and have always been extremely satisfied. Sadly this will be our last visit. Everything is going downhill at the White Hart. The hotel itself is looking somewhat run down these days and the service wasn't up to scratch. Apart from the availability of alcohol hand gel being in abundance around the hotel, the rest of the "covid safe" policies were what you might call farcical! Long queues at the bar in the fat badger that reached right down to reception. Loud music playing in the bar whereby voices had to be raised to converse with friends. And the bar and terrace were full of drunken people! The car park was full when we arrived due to the top level being made into a beach party area! Despite the fact that we are still in a pandemic! A beach party!?! Seriously who would do that? To top it all, the terrace manager was unbelievably unhelpful most of the time. This hotel definitely just wants to make money at the expense of its guests. We will not be parting with our money to it again. Poor show White Hart. Very disappointed!

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
I'm really Sorry to read this review, firstly I'm very sad to see you have wrote the hotel is looking “run down” we just had a very extensive refurbishment which was completed just weeks before lockdown, the whole ground floor including all toilets, reception and the restaurant have just been fully renovated, the restaurant was completely gutted, brand new flooring put down and all brand new tables and chairs which we had to remove some to comply with the social distancing guidelines which you don't seem to think we are following. The long queue you referred to from the bar right down to reception was so long Due to customers adhering to the social distancing guidelines. The reason for the queue is because we do not allow people to stand up in the pub, everyone must be seated. We do not allow more than 3 people at the bar at once and they must stand at the designated area which is clearly marked on the floor and is also obvious as there are Perspex screens to protect the customer and bar staff. We don't allow people in the bar if there are no tables free. The “beach” on the top floor of the car park was not a party as you stated, it was some extra tables and chairs on some sand with a beach backdrop for people to sit at and enjoy some refreshments. The whole idea was to put a smile on peoples faces for all those who have had their holidays cancelled, I'm sorry this did not make you happy

"Very disappointed "

2
User 26/07/2020

We have stayed in the White Hart once before and as we visit Harrogate quite regularly, decided on booking again. Very sorry we did ! Firstly the car park was almost full with just one tight space to squeeze into. The upper car park was closed for reasons I later learned. After we checked in we found ourselves on the top floor (3rd). The lift took us but was very nosy and didn't feel safe. That evening the lift had stopped working completely! We had to climb the stairs which with my coronary condition, was hard work. we found our room and entered. It was very small and not what we expected, but we unpacked anyway The bathroom was ok , but found the mixer tap unit had come away from the work top and was wobbling about ! I went to reception to report it. Shortly after a young man appeared to look at the problem . He moved the tap back and forth , looked at me and said “ I don't know.”? And left ! Leaving us to cope with the wobbly taps. The shower was woeful with hardly any pressure . The room was red hot and even with the windows open we were very hot. The noise outside from the bar & street was annoying and we found it hard to sleep! On our first morning we decided to drive out and about so headed for the car park . But the previous evening two cars had been parked in such a way that no one could leave the car park. I reported this to reception who then had to inform several staff members to find the owners ! Once they found the owners , I asked why they had parked there ?? One guy said he was put there by a member of staff ! The other car owner was employed by the hotel !! I asked why the upper car park was closed? and was told it had been turned into a Beech Bar !!! Now why someone thought it a good idea to close the largest part of the car park is beyond me?? And to hold a beech party idea during the coronavirus outbreak is a little strange?. Maybe you should think more about your hotel guests who use the Hotel, rooms, restaurant & bar facilities. I'm sorry to say we will not be booking the white Hart again. We use Best Western hotels often and are in one in 3 weeks time in Ironbridge . Hopefully we will have a better experience there?

Fran Patrick , General Manager at White Hart Hotel & Apartments, responded to this review
I am sorry you experienced some issues during your stay. I apologise the lift was out of order, we got the engineer out straight away to rectify it. As for the beach bar this was purely done for a bit of cheer for people who have missed out on their holidays and it is no longer in use now. I am very sorry you had issues with your tap, we weren't made aware that he wasn't able to sort it after we asked him to go up, if we had known then we would have been more than happy to move you to an alternative room. We would love to welcome you back in the future and please contact me direct and I will personally make sure that you have a better experience

"All good except breakfast "

3
Robertxrzh, Ilkley, United Kingdom 25/07/2020

This is a nice hotel well situated for enjoying Harrogate. The staff are OK but not particularly engaging. Covid controls are fine although the patios around the Fat Badger can become congested. The issue that annoys me that despite the restaurant being quiet we were charged £14 each for a fairly average breakfast. This is really unfair on customers who have deferred going into restaurant to avoid peak times. I would kindly request that the hotel reviews its breakfast policy.

"RPL"

5
lindleyrp, Warrington, United Kingdom 24/07/2020

Lovely hotel, very clean. Staff were polite and friendly. Check in and check out very quick. Covid rules in place fully explained. On site Car park a major plus. All hotel and room very clean. Loved the Fat Badger pub attached.

"Great location "

4
Andrew M, York, United Kingdom 22/07/2020

Nice hotel with a subtly decorated room, good full English breakfast. Great bar with lots of outdoor seating. A couple of improvements would make this a five star review. - room was warm, there is no aircon - parking in the (vert tight) car park is an extortionate £12 a night

"Great post lockdown stay"

5
Cat2911, yorkshire 22/07/2020

I recently stayed here following the restrictions being lifted on lockdown. I was greeted by a friendly receptionist who swiftly checked me in. It is very apparent that all staff are adhering to the rules regarding social distancing with signs around reception and the bar and sanitizing gel available. Also, the room was lovely and clean. Thank you to all the staff for making my post lockdown stay such a safe and enjoyable one

"Avoid this noisy sauna disguised as a "hotel""

1
User 20/07/2020

From the moment you are reluctantly greeted by a woman in reception with a cooling fan blasting her face, you soon appreciate the experience to follow. Upon entering the bedroom you are confronted with a wave a heat, however the windows overlooked a very noisy seating area from the pub below and have restricted opening for safety reasons. The dismissive receptionist reluctantly offered an alternative room at 10:30PM stating the "pub closes at 11!". The second room was awkwardly small and suffered the same excessive temperature. The noise both outside and internally continued until the early hours of the morning and it is apparent that soundproofing is non existent. You'll also struggle to get a car parking space at the premises. I don't make a habit of writing bad reviews however this experience prompted me to raise awareness to others who are tempted by this accommodation. When I advised another receptionist at checkout she asked why my experience wasn't acceptable, then proceeded to look at her keyboard for the duration of my response.

"Another comfortable stay"

5
Philip G, Algorfa, Spain 17/07/2020

We have stayed here a number of times. The staff are friendly and clearly they are doing their best to manage with the COVID situation. Breakfast served by John and his team was good, and they were very helpful. The price was what you would expect to pay in a quality hotel. The room had been refurbished to a high standard and was very comfortable. We would definitely come again.

"Nice Hotel with issues"

3
68LJamesS, Glasgow, United Kingdom 15/07/2020

Location is excellent for Harrogate town centre and local attractions. Exterior of hotel is pleasant, interior is a bit dark, due to decor. Hotel pub was good. Room was excellent, standard double, plenty of room for 2 with decent amenities, comfy big bed, good shower, hair dryer, iron & board, good tv. Single glazed window onto busy road, you will here road noise and people drinking in outside area of pub below. Also could hear the people on the floor above stomping around. Bear in mind if your a light sleeper. Car parking is £12 per day and spaces are tight. Breakfast was ok but not what I would expect for £25 per couple. Most of the staff are friendly.

"Just winging it"

1
paulkS4072GX, Broompark, United Kingdom 14/07/2020

Very rare I write reviews following short breaks however having read the excellent summary by AnneMEdinburgh I felt I should totally endorse her remarks. Like many who were desperate to escape lockdown my Wife and I decided on an overnight stay in Harrogate. Having researched available hotels and the implementation of COVID restrictions in each ,we booked the White Hart. The website clearly states their intentions to provide a safe environment including breakfast served in the room rather than the restaurant. That's not the case. Everything in Anne's review is completely true. The hotel is basically “winging it”. Doing the bare minimum to allow it to operate. Nearby takeaways are more savvy as to what's expected. Go elsewhere.

"First Trip during Covid"

1
AnneMEdinburgh, Edinburgh, United Kingdom 13/07/2020

Chosen to visit daughter who lives in Harrogate who we have not seen since February. Website and standard of hotel led me to believe that we would feel safe and that it would be compliant with all government measures- it is not. We felt very anxious in the hotel areas and the restaurant as although they had hand sanitising stations, a screened reception and some floor markings there had not been any attempts to reduce seating and/or implement mitigation for the 1m+ rule. The waiting staff did not wear face coverings and leant into our space to serve. No dedicated staff to your table to reduce contact either. The are pinch points within the hotel- the entrance and the corridor into the Fat Badger and these have tables and chairs still along the walls which make it impossible to distance others. We went for a couple of happy meals over Xmas and there had been no effort since then to alter the seating as far as I could see. We skipped the second breakfast as we could not face this environment again. I don't think there has been any staff training in how to behave differently with customers- in fact one of the staff said she couldn't wait for things to get back to normal. That's the trouble, I think. We are not in normal times and they did nothing to make me feel comfortable or confident. This was not our experience in other Harrogate places we went to over the weekend and the Management could do worse than visit the Greek restaurant Mykonos to see how they instil confidence and the feeling of customer safety being paramount. Also, to observe traffic management and reducing some tables in pinch points they should visit the Cheltenham Parade- excellent. Although we were so looking forward to our first break away for months after lockdown we were relieved to come away.

"Lovely stay in Harrogates gem"

5
JakMatthews2017, Harrogate, United Kingdom 13/07/2020

Stayed in room 421, was very modern, comfortable & impressive. All very clean & comfortable. When eating and drinking in the hotel bar (The Fat Badger) it was a great atmosphere. Food was tasty & all staff we encountered were very friendly! Thank you & we will be back soon!

"Exceptional Customer Service"

5
Sueblu1158798, Jarrow, United Kingdom 07/07/2020

We have just spent the night, after receiving a Travelzoo voucher for our retirement, at this centrally located hotel. The hotel handles the new guidelines very well and everything from the smooth check in, to the drinks in the lovely bar, to the excellent evening meal, couldn't be faulted. Our room was clean, comfortable and recently refurbished with a lovely hot shower. We had a slight issue on checking out, which was very swiftly resolved. All in all we had a gorgeous break in a fabulous hotel in our favourite town. Thank you everyone. Just what we needed!

"Excellent Hotel & Fantastic Staff"

5
NTandCS, Upchurch, United Kingdom 01/07/2020

We have recently stayed at this hotel on two occasions this month (essential travel for a sick relative and funeral). The Hotel Management and staff were extremely accommodating and caring at this very difficult time for us. Our rooms were lovely and clean, food was very tasty and the chef accommodated our special requests. Special thank you to Simon for everything that you did for us during our stay and to Chloe for being so caring. Nothing seemed to be too much bother for them. I just can't say enough nice things about this hotel. Hope to return again soon under happier circumstances.

"FABUUULUUUUSSSSSS"

5
Jane T, Cardiff, United Kingdom 08/06/2020

Travelled up from Cardiff 30th May,to 'return' my daughter to Army training in Harrogate.booked direct with hotel for 2 nights (Chloe) she was so lovely,she understood reasons for genuine visit.on arrival Ronald was our receptionist.Extremely welcoming.i was a little apprehensive about £12 parking charge,but to be honest it would cost this much parking for a few hours in Cardiff to go shopping in Primark!! parking was safe+very justifiable of price.Showed our documentation for visit to Ronald.our room was so fab,everything in room you would expect,tea/coffee/kettle etc,.plus hairdryer,bonus,plus iron+board.spotlessly clean by Anita,.big bath,yayyyy,huge tv on wall,yayyyy,lovely fluffy towels yayyy,which were changed after 1st nights stay,,asked for a fan as room was very warm,promplty brought.our room over looked 'the Stray',very nice,a big greenery yards from hotel,i spent many hours on there as weather was so boiling..,.,food was delivered to room,on our first night we had creamy garlic mushrooms,skinny fries,cheesy garlic bread,soooo yummy,.i had,on Sunday, a beef dinner,best ever beef dinner iv ever tasted!,.Fran,Anita+Ronald were such great hosts,we did have laughs,i even sent my breakfast tray down in the lift+phoned to let them know it was on its way,hee hee(a giggle for them at such madness times) i stayed an extra night as it was just the best stay ever. monday morning i had continental breakfast,just the best for my long journey home.thankyou so much,big shout out to your chefs,a wonderful hotel.great staff,x keep up all the amazing work you are doing for our NHS key workers,x we are back in September for my daughters 'passing out parade'. big Cwtch,Diolch.x.,.,., I do have photos but i cant upload cos im rubbish x just trust,you will enjoy x

"Wasn't Perfect:"

2
307davidn, Rainham, United Kingdom 02/06/2020

Lovely building with beautiful interior and well located to Harrogate town centre. Excellent staff very helpful. Rooms are nicely presented but! Upon entry room was like an oven. Windows do not open wide enough for a cool airflow. It's recommended they need bars across for safety so as to open them wider. No air conditioning meant all three nights were spent with little sleep due to the shear heat. Woke in a manic sweat. Food issues: First morning grab bag was a good service as part was given a bacon sandwich. Second morning great full breakfast no problems. Third morning full breakfast again but this time cold with very little side helpings. Third evening I ordered a steak. 10oz steak was cooked spot on to my liking but for value I was highly disappointed as it came with only a small helping of chunky chips, half a tomato and a funny piece of onion.

"Necessary Stay"

5
paulwats0n34, Newcastle upon Tyne, United Kingdom 27/04/2020

Many thanks for accommodating me as a key worker (nhs) during this difficult time. Excellent room, stay and service despite the restrictions in place. I would strongly recommend the White Hart and intend staying again as soon as feasible to do so.

"Absolutely wonderful experience - would highly recommend!"

5
livhollingworth, Meyrin, Switzerland 18/04/2020

I stayed in the White Hart Hotel for 3 weeks with work and I have to say, it was absolutely wonderful. The staff are so attentive and friendly, and will help you with whatever and however they can. The food is absolutely delicious, with a range of items on the menu to suit anyone. The rooms are big and spacious, with Smart TV's, powerful showers and comfy beds. Very central in Harrogate so easy walkable access to pubs and bars. I would recommend this hotel to anyone, it's beautifully done to a really high standard. A massive thank you to all the team for looking after me so well, and making the hotel my home away from home whilst I worked. I will definitely be back!

Fran Patrick, General Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your wonderful review! It is great to read that you enjoyed your time with us and that we made it feel like home for you. Your positive comments are very much appreciated especially during this difficult time. I do hope that we get to see you again soon as we'd very much like it if you returned to us. Please contact us directly if you would like to book again. I hope you are keeping safe and well. Have a good day!

"An unexpected gem of a place"

5
User 02/04/2020

I've never actually stayed away with work in a hotel where the whole staff get to know you personally and truly go out of their way to make your stay the best possible. Nothing is ever a problem - and the team here are ALWAYS happy to assist, even with faddy meal requests. The rooms are clean, a decent size, lovely bathroom, bed is HUGE and comfy - plus working outdoors all day in the freezing cold, I can set my room to whatever temperature I need for my return (yes, heating that actually works!). With a central location why would you choose anywhere else...?

Fran Patrick, General Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your lovely review. Our job is to provide excellent customer service and experiences for guests. We are glad to hear you enjoyed your stay with us and found our staff friendly and rooms clean. Any request is neither to big nor to small, we are always happy to help and to make sure your stay with us is as comfortable as possible. Your feedback means a lot to us. we hope that we can welcome you back in the near future. When you would like to return to us please contact us directly. We hope that you are keeping well and safe. See you soon.

"Disappointed"

2
zoo130, Blackpool, United Kingdom 13/03/2020

Visited last year and we were very impressed but sadly not the case this time. Misunderstanding when I asked for an accessible room and I was told it was an error made by “ a new member of staff “ . We were allocated a new smaller room but it was comfortable and adequate . However, laundry is kept in obviously NOT fire proof storage facilities and stacks of bed sheets and towels in the corridor right outside our room with one cupboard door missing . Along with furniture and a large discarded mirror this represents quite a serious fire risk ?? Had breakfast and the restaurant staff were very welcoming , helpful and polite . Such a pity quality of the cooked breakfast was poor . Hotel has no lounge area and a very dark entrance . There was a couple of small settees near the entrance but these seemed to have been dumped outside our room along with the laundry to make way for more bar tables ? Needless to say we wont be staying again ....

"Night Out with the Girls"

5
User 13/03/2020

The apartment was amazing, totally beyond what we imagined. Dinner was superb and have never had a bad meal; I celebrated my 50th here a few years ago and it was faultless - friends talked about it for months. The staff are attentive, polite and friendly. Thank you everyone.

"Mother's Day weekend"

5
Samantha C, Brighton and Hove, United Kingdom 12/03/2020

Great location. This hotel is within a short walking distance from the station, and is just around the corner from the famous Bettys which does the BEST afternoon tea!!!! We did have an issue at the hotel with no hot water on our first nights stay, however. Rachel from reception was very helpful and arranged for us to use another room. She also told us that the cause was down to the workman damaging some wiring in the fuse box which was then repaired. Couldn't fault her customer service!!! Thank you Rachel, it's always nice to be told the reason why and the fact that it was rectified more or less as quick as it was reported!!! I will be returning next time with hubby!!

"Pleasant experience from start to finish - with a cool name Fat Badger!"

5
Ian D, Lancashire, United Kingdom 12/03/2020

Pleasant experience from start to finish Secure parking. Nice 1st appearance walking in corridor from car park to the reception area, seeing the restaurant / bar area. Bed nice and comfy Breakfast was delicious and the bar area in the evening was a nice atmosphere too.

"Gorgeous"

5
Kta60, Mansfield, England, United Kingdom 10/03/2020

Beautiful room with incredible bathroom. Clean and reasonably quiet. Loved having the apartment separate to the main building as it was much more private. Great service from staff. Lovely area with fantastic places to dine.

"Home Town"

5
PapaBear_1963, Melbourne, Australia 03/03/2020

Stayed here while visiting Harrogate and surroundings with my wife, renovations going on but this did not spoil our stay, staff from reception through to the bar were great, location is great you can walk to so many places, would definitely recommend and we would stay here again if ever in the area, thanks for a great experience.

"Highly recommend!"

5
janste90, Berkshire, United Kingdom 03/03/2020

Regular visitor to Harrogate and have stayed at many of the local hotels, our favourite is The Yorkshire but they were fully booked so we were recommended to try The White Hart Hotel as it's also part of the same group. Recently refurbished it is lovely, modern, contemporary and beautifully clean and tidy. Staff couldn't have been more helpful and friendly. Well placed for easy access into the town centre but far enough away to be lovely and quiet. Fantastic food and ambiance in the restaurant next door , The Fat Badger. If you are visiting Harrogate and want somewhere to stay I can highly recommend this place,

"Great place to stay!"

5
BynxOtic, Harrogate, United Kingdom 03/03/2020

We normally stay at The Yorkshire Hotel but it was fully booked for our trip this time. The staff recommended we try their sister Hotel and we couldn't have been more delighted with our stay there. The place has had an excellent refurbishment and is clean and modern. The staff our super friendly and helpful and having the Fat Badger restaurant / pub on the doorstep was a real bonus! It's going to be a very hard decision to chose where to stay when we visit again!!

"Over night stay"

5
User 02/03/2020

We have stayed many times, the staff are always smiley and pleasant, breakfast always good, rooms are clean and modern, they are just in the process of decorating so a little up side down, but nothing major.

"50th birthday treat"

5
User 01/03/2020

Booked a standard double room for my 50th birthday and was upgraded free of charge to a 2 bed apartment in adjacent block. The apartment was fantastic. Beautifully finished with everything we could need. Thank you so much for making my weekend stay extra special .

"Very disappointed "

2
ClaireR1039, Anlaby, United Kingdom 25/02/2020

We've stayed in a lot of hotels and this has got to be one of the worst. First of all when booking we wasn't notified that we would be staying on a building site. The smell of paint and obstacles of furniture left outside our room was like we were put amongst all the work. Sat day sun am. The walls were paper thin, could hear people talking in the next room at 6:30am Sun am. not great when the idea of our break was to get away for a rest and lay in. This was not helped that we couldn't even use the tv as a sound distraction as the remote ( with back missing) didn't work, and we couldn't use the settings directly on the tv as a sound deterrent. There was a notice in the information book, which I read just before leaving that you could ask for earplugs from reception, maybe a good idea to have them in the first place. Although the room was a large room it seemed empty and lacking of furniture. The four poster bed was ridiculous for a shorter person of 5ft 2”, it was too high( which isn't the problem) however had a wooden frame all the way round the mattress edge which made it impossible to get in or out of without catching and bruising my legs. It was also very creaky. Maybe just mention this in your room description. Also the tea/coffee supplied only had 1 biscuit, it's just small things like this that should be checked before the room is ready. The toilet seat underside was stained/ marked from previous stay. The bathroom was far too hot and the main room was freezing. If the price would have reflected on the quality of this stay it would have been different, however, it was quite pricey. When you pay so much and are expecting a 4* you should certainly expect better.

"A decent, centrally located hotel"

4
Steve B, Newcastle upon Tyne, United Kingdom 24/02/2020

The location couldn't be better, everything within easy walking disatnce which is a real plus! Overall an enjoyable stay . I appreciate that the re-decoration work may have an impact on my view. One thing that did strike me - and the other people in the grroup of friends that stayed was that the corridor from the bar to reception was very dark and quite gloomy. And I have to say that the initial impression from walking from the car park to reception was also very gloomy - so much so that I messaged the rest of our friends to say that I may have got the hotel selection wrong! Thought the food provided was very good, enjoyed the Fat Badger and breakfasts were good BUT the coffee was poor, thin and tasteless. When we asked for strong coffee it was better but in the home of Taylors I would have thought you could have done better on that. We stayed in room 411 which was very comfortable. Here it would have been nice to have a couple of coat hooks and a bit more drawer space. In the shower area it would be useful to have a ledge/soap dish to place the shampoo etc - especially for anybody who might have difficulty bending (fortunately I don't come into that category!)

"Weekend Break"

4
ANDYuk07, UK 24/02/2020

Great position in the centre of Harrogate , Rooms (standard double) are on the small side but clean, nicely decorated and well equipped. The only thing about the room was it has the old standard sash windows with no interior secondary glazing and the gaps are plugged with draft excluder strips, not only does this mean you can hear everything outside but they are also very dafty. In our case the draft excluder had slipped and it was a very windy night so I was up at 3am stuffing tissues into the ½ inch gap that the wind was howling through! The hotel has scaffolding outside and appears to be undergoing some refurbishment which we were not made aware of when booking but with it been a weekend there was very little disruption. The Fat Badger is the hotels bar and it seems very popular especially at the weekend. The hotel charges £12 per night for parking. I think this is slightly excessive even for a central hotel. Most hotels I've stayed in usually charge a nominal fee per stay. The car park is also extremely tight with very small bays. I would stay here again if there was a good offer available.

"A refurbishment that can only be described as WOW"

5
Karen E, Berkhamsted, United Kingdom 21/02/2020

I stayed in Montpelier House, which appears to be a newly refurbished wing to the White Hart Hotel, and when I went into my room - it was a bit of a WOW. What a beautiful room, lovely decor and super comfy bed. I loved it - the room was super well equipped, quiet and just perfect. Massive TV in front of the bed if you like a really good relax. Unfortunately the wifi kept bombing out on me and in the end I had to give up, despite reporting it to reception and use my phone to hot-spot so I could work.

"If you are having an evening meal take a torch!"

3
User 19/02/2020

Upon arrival at the hotel, we were met by a un-interesting and dark reception area along with a multitude of painters, decorators and the like, all going about the business of giving the hotel a fresh lick of paint. Fortunately, this was finished by mid-afternoon and did not encroach on the rest of the stay. We were able to park and check-in to our room much earlier than expected and this was a great help. The room was pleasant, clean, comfortable and warm. Skipping forward to our evening meal; we were seated in a well laid out dining room and the staff were polite and accommodating. However, this was let down by the lack of lighting. Don't get me wrong - a little mood lighting is nice but given how dim the lights were, the single candles on the table did little to help. This was made worse, when staff decided to turn the lighting down further mid-meal. A' la Charles Dickens and night vision goggles would have been preferable. The food was fresh, hot and very nice - shame this was let down by the fact that staff were circling like sharks and ready to take your plates as you finished your last bite and present you with your next course. If we'd have wanted speedy service, Macdonalds would have been our port of call. We had literally eaten a 3 course meal and were out the dining room in just under 1 hr. With regards to ambience, there was no recognition of it being Valentine's Day anywhere to be seen in the hotel. Furthermore, we were asked at booking if this was a special occasion (which it was) and there was no recognition of that either - why bother asking if this is not going to be followed up. As already mentioned, the room was warm - too warm. We had to sleep with the window open and hardly got any sleep as the room faced the main roads. We were like ready-done chickens by morning. Waking up with a glowing feeling was an understatement. Pity breakfast was not as warm as we were... Which leads us on to the breakfast saga. Seated again in the same dining room, we were some of the first down to breakfast (just after 8am). Shame really, as the buffet style English breakfast offerings looked very tempting and appetising; only to be stone cold. Mushrooms were fridge temperature with everything not far behind. The only thing that retained any heat was the sausage (that could be another story). Fresh items were being brought out but this was no consolation as we had nearly finished. We then made the critical mistake of both leaving the table to cook our own toast at the industrial sized toaster. Bad idea... this meant staff were quick to clear our table which still had tepid cups of tea (no time to cool as it was this temperature when served) and juice. We shouted to staff and they had to re-lay the table for our second attempt at our first sitting. On reflection, I should have left my partner chained to the table and chairs to avoid anything being removed (although I doubt that would have stopped them and I may never have seen my partner again). Again, it felt rushed. The only thing that slowed this meal down was waiting for the toast to toast - it took several rotations in the industrial grill before it went a off-shade of white. Some may have left this out of boredom or died waiting. We raised our concerns as we checked out and were told that this would be raised with management. Food for thought - if your having an evening meal - take your torch and stall for time. If you get to breakfast, avoid the toaster and leaving your table to get anything. Ideally, toast should be served when the hot drinks are ordered and the English breakfast could be cooked to order too. A lovely hotel, let down easily by minor mistakes.

"The classic modern Yorkshire Hotel"

4
Epworthbiker49, Doncaster, United Kingdom 19/02/2020

A modern contemporary hotel in excellent location for the centre of Harrogate .currently under going refurbishment work this did not detract from the friendly atmosphere and helpful staff. Excellent in house pub the fat badger for food and drink.

"Birthday stay"

4
The_Winks2012, Wigan, United Kingdom 18/02/2020

We stayed at the White Hart at the end of January for my birthday, just me and my husband. My husband had contacted them prior to our stay to tell them it was a special occasion, when we checked in we had been moved into a room in the house next to the hotel. The house was lovely, just a few strides away from main hotel but very quiet which we liked. The room was comfortably furnished and exceptionally clean, beautiful modern bathroom, only downside no bathroom door (was on a lower level down stairs) so that was a little awkward a times! Had breakfast in the Fat Badger both mornings and really enjoyed it, even joined in the pub quiz on Sunday evening which was a real laugh! Lovely atmosphere! The location was perfect for us and although there is a charge for parking we found it to be very reasonable. Would stay again.

"Overpriced and overrated. "

3
User 17/02/2020

Stayed for valentines weekend. Room initially sounded reasonable, £139 but then charged £12 for overnight stay in car park so £151 really as other hotels offer for free. Breakfast, additional £12 per head. Breakfast of ok standard but had to wait 10 minutes to be seated as no one on hosts desk then had to wait further 5 minutes for a plate. Hotel felt tatty and tired. Some corridors extremely dark and couldn't help but wonder what they were hiding on the dark brown carpets. Small double bed with old lumpy duvet. Shower not very powerful at all and woken to workers bringing the bins out about 9am. Had to sit on corridor tables with drinks as bar was full. Kitchen door was left wide open and a table cloth slung on the floor was repeatedly walked across. A4 printed paper signs stuck to doors giving directions and pointing out toilets. I expected great, with photos and reviews but to be honest I'm wondering if I visited the same place or if the reviews are genuine?

"Surprise 50th birthday treat"

5
MrsSJF1970, Bakewell, United Kingdom 13/02/2020

My partner whisked me away for a surprise 2 night 50th birthday treat. Fab hotel, lovely and clean and tidy, our bathroom was amazing! lovely comfy bed, bar was great, reasonably priced, would definitely stay again. Thank you

"Mrs"

5
Ellisj75, Brighouse, United Kingdom 13/02/2020

Absolutely brilliant!!! Staff were outstanding, happy to help, welcoming and genuinely happy to assist. The only thing I want to mention - the soap. Expected a creamy luxurious lather. Was like a candle, when I opened the soap it crumbled into a few pieces. Not great quality. Other then that, had a great time, would recommend to anyone. We will be back - well done, a beautiful establishment, run at a high standard!! 5 stars ⭐️ ⭐️⭐️⭐️⭐️

"Perfect "

5
User 12/02/2020

Amazing stay. Staff were lovely and attentive. Thank you for upgrading our room after I informed the receptionist it was my girlfriends 25th Birthday. Breakfast was lovely and room was perfect. Location is fantastic with lots of close cafes.

"Brilliant !"

5
dianefowler01, Barnoldswick, United Kingdom 12/02/2020

We enjoyed our stay on Saturday 8th February, the room was good although we felt the external bathroom was a little different, I am sure most rooms have internal bathrooms and we soon got used to taking our card/ key with us when we paid a visit. Spacious, comfortable bed and very quiet, cant wait to stay again in the future.

"Very Pleasant Stay"

4
Simon M, Scotland 10/02/2020

A very enjoyable stay overall. The room was very clean and well laid out, bed comfortable and decor very nicely done. We had dinner in the evening in the Fat Badger Grill and the food was good but my only criticism here is that the tables for two people are far too close together. I really don't want to spend the evening listening to the conversation of the couple next to us and I'm pretty sure they don't want to hear ours either. Breakfast selection in the morning was excellent and it was nice and quiet as we made our way to the restaurant early. It's worth booking direct with the hotel on their website as you receive £10 towards your meal in the Fat Badger Grill which is a nice bonus. I would certainly stay again if I was in the area and request a quiet table for dinner.

"Lovely stay at The White Hart"

5
Nigel_1612, Shropshire, United Kingdom 06/02/2020

Had a lovely stay room very clean and comfortable bed. Only stayed one night and booked to go out for dinner but would have been happy to eat in. Breakfast well cooked and a good choice will stay again. Thank you to all staff.

"Great Stay"

5
User 03/02/2020

Wonderful, refurbished hotel right in the centre of Harrogate; handy for all amenities and attractions. The staff are always friendly and helpful. The attached bar/restaurant, the Fat Badger, is always busy and bustling and with good reason. Another enjoyable stay.

"Great stay at great price"

4
Jade2051, Mansfield, Nottinghamshire 03/02/2020

Stayed one night having booked direct. Great deal on room rate for B&B plus free bottle of wine if eating in restaurant. Room 116 at front of hotel. Modern, clean, comfy bed and fab shower. Staff attentive. Had meal in Fat Badger with complimentary wine which we both thought good food and value. Agree with previous comment about lighting being a a but dark in the restaurant. Great location. Hotel was full and busy (Saturday night) and bar lively. Only slightly negative comment would be about the breakfast. Quality of food was fine but self service and crammed in corner resulting in queues. Quality of coffee could be better. Overall enjoyed our stay, would recommend and stay again.

"Short visit as part of a birthday trip."

5
TheNorBanker, Belfast, United Kingdom 02/02/2020

Only stayed for one night as the original hotel we were to stay in was poor and we were looking something better. No complaints here as the hotel was great, excellent staff, nice bar, convenient parking and good location. Our room was small but clean and well presented with a lovely strong shower. No hesitation in recommending the White Hart and would rebook if we are in the area again.

"Mrs Breheny"

5
Wendy D, Wigan, United Kingdom 02/02/2020

Lovely hotel right in the centre of Harrogate. Rooms spotless,beds really comfortable and the decor was really nice. Hotel bar was great too. Didnt eat in there but the menu looked good. Staff very pleasant. Would defiantly stay again.

"LovelyHotel in a lovely location"

4
User 31/01/2020

Arrived to a really great welcome from the receptionist. Room was as discribed (Small) but perfectly formed. Appeared recenty decorated. The 'Pub' attached was a great place to sit and eat, even on my own. A great find, and if I am in the area again, Id stay here.

"Lovely central hotel"

5
MrsJudd25, Middlesbrough 27/01/2020

My boyfriend and I stayed here for 1 night in January. The hotel has on site parking and gym facilities. We couldn't check in until 3 so we left our bags and headed to Bettys tea room for lunch. On our return we checked in and our room was in the Windsor suite. The room was immaculate , the bathroom had a large shower and the tv had the option of Netflix! Harrogate town is a short walk away, but attached to the hotel is a pub called The Fat Badger, which was very lively for a Sunday and had a great selection of drinks. We would definitely stay here again.

"Not good value"

3
Barbjcr, Staffordshire, United Kingdom 26/01/2020

We paid £119, with no breakfast, plus £12 parking and I don't think it was good value. We had a very small room ( 319) which you could barely call a double. The usual lack of sound proofing. Altogether disappointing.

"Breakfast not a good experience"

3
florriepie, lancashire 26/01/2020

On arrival at hotel we parked in the on site car park. Be warned, spaces very tight indeed!! Also only 1 ramp for in and out so if you are leaving as someone is arriving you are faced with one or more of you having to reverse. Not ideal. Checked in with no problems, staff polite and helpful. Room was clean but very small and cramped. Bathroom was clean and nicely decorated but the tap was wobbly and the shower not fantastic. Our room also looked out onto the back of the kitchens where the extractor fan was. This was noisy all night. Booked in for a meal in the Fat Badger which was very nice and good value for money. Breakfast in the morning was not a good experience at all. We were sat on a table for 2 at the end of the cereal station. It was very busy and people were having to queue for the buffet breakfast. This queue was made worse by the items frequently running out and people having to then wait at the front of the queue until they were replaced. Unfortunately our table was completeley hemmed in by this and it was not a great experience with a line of people right next to our table while we were trying to have breakfast. Also very difficult to get up and get something ! This also blocked the cereal station which resulted in more chaos as people who wanted the cereals couldnt get to them. Also queues at the other side of the breakfast buffet for the toast machine. Again this meant people who wanted the pastries found it difficult to get to them as they were in the corner past the toast machine. I would suggest management look at the set up of the room. The table for 2 at the end which we were sat on should not be in that position. the cereals and pastries could be moved to the other side of the room. And i think at busy periods it really does need 2 hot buffet stations not just one. Items ran out far too quickly. For the price we paid we would not stay here again because of the size of the room and the chaotic breakfast. However the bar was nice and the restaurant was good.

"A most enjoyable stay"

4
suzanneitaly, italy 23/01/2020

This is an excellent hotel with outstandingly helpfull front desk staff. As a single woman guest I felt completely comfortable staying here. Only slight criticism was that the room window was frosted, no view.

"Ideal for a stop over "

4
Gonzolongo, Edenbridge, United Kingdom 15/01/2020

I stopped here on a work trip. The team were professional and the rooms absolutely fine. The hotel is well maintained and decor is also pleasant. The bar deserves a special mention, mainly due to the friendly team that knew their drinks well. I chose to eat in the bar instead of the restaurant as the bar had a more relaxed feel. The food was very good and decent value for money. Breakfast was also fine.... overall a pleasant stay and I would gladly return. There is parking behind the hotel, which you do need to pay for.

"Lovely place to stay"

5
julie l, Chester-le-Street, United Kingdom 14/01/2020

Lovely place to stay. Right in the heart of Harrogate. 5 minute walk from train station. Rooms nice, cosy and clean. Breakfast selection had a great choice. Had a meal in the Fat Badger restaurant which was lovely. Setting was lovely also.

"Peace of Mind"

5
User 13/01/2020

This was the 2nd time I have used the Hotel, you always worry your guests will be taken care of, I had no hesitation to book our guests into the White Hart. Our guests were attending a 3 day intensive training course here in Harrogate. It was very important that our guests could be checked in quickly and efficiently and were able to relax and enjoy the ambience of the restaurant and their rooms, when they arrived when they arrived at the end of a long hard day. It was a pleasure to hear our guests remarks on how much they had enjoyed their stay. The Fat Badger was also a hit. I will be contacting you to make further bookings.

"Saturday Night Stay"

4
User 12/01/2020

We stayed here January 11th for one night, good price for the night, clean bedroom and bathroom, the bedroom was too warm for our liking even with the radiator turned off and the shower had poor water pressure, how ever we would stay here again. Car parking could be a little cheaper, think £12 for one night a little expensive.

"Fantastic place "

5
marko678, Harrogate, United Kingdom 12/01/2020

We started with drinks in the Fat Badger bar which is part of the hotel, a great atmosphere and very good attentive service. We then went into the restaurant for dinner, a lovely, relaxed atmosphere and the staff, menu and service was first class. See you again soon. Highly recommended.

"Stay"

2
User 06/01/2020

Sadly this hotel was not up to standard the rooms were poorly maintained and freezing. The bar area was good although expensive and the car parking was handy but not enough spaces for amount of gusts and the spacers were extremely small.

"Excellent overnight stay"

4
User 05/01/2020

Loved the hotel for its location and atmosphere in all areas. The room was pleasant and offered all facilities needed for our stay- immaculate and comfortable Staff very friendly and helpful and the service was first class in all the areas, reception, evening meal and breakfast and the bar area where we had a very nice lunch Would definitely recommend and we will be back!

"Could Not Fault It"

3
User 05/01/2020

Great Hotel. The rooms were spotless,roomy and modern. A good nights sleep in a spotless and clean bed. Modern bathroom facilities. Breakfast was organised well and relaxed atmosphere. Dinner at the Fat Badger was enjoyable and again bags of atmosphere. I don't hesitate to recommend this hotel.

"Lovely hotel"

4
User 05/01/2020

Lovely hotel. We stayed in the cosy double which was bigger than I was expecting and the bathroom was great - very modern and everywhere lovely and clean. There was a hairdryer, iron and ironing board to use if needed - always handy. Hotel very close to all the shops, restaurant and bars. There is also a nice bar on site - dark and cosy - to end the evening in. Lovely stay and we would definitely return.

"VERY POOR VALUE"

1
User 05/01/2020

My partner and I stayed overnight at the the White Hart Hotel. The room cost around £170 for what can only be described as a pokey box room with a few bits of melamine furniture. I've stayed in cheaper/larger rooms in London! We also had to pay £13 (A whole £2 discount off the usual fee for non residents- Wow, thanks) for 1 nights car parking in the worst designed car park I have ever encountered. Spaces too small & no turning area to get back out. Breakfast was OK but nothing you don't get with almost every overnight accomodation these days. I WOULD NOT RECOMMEND THIS HOTEL

"Well worth a visit"

5
Philip G, Algorfa, Spain 03/01/2020

Great staff. Everyone we spoke to was friendly and helpful. Fran the Manager was very helpful and full of information when we needed it The Fat Badger pub attached is a great meeting place with an extensive menu. The room had been renovated and was of a good standard, Yes we've been before and will come again

"New Years Eve"

5
Pjaneh, Barnsley 02/01/2020

Had a wonderful stay at this hotel been a few times and never disappointed we stayed New Years Eve and to say a busy time every aspect of the hotel was excellent rooms spotless and staff very organised another advantage to the hotel is the price of the secure parking we pay double in places like Leeds we are returning very soon

"New Years Eve"

4
OxygenHuddersfield, Huddersfield 02/01/2020

Car park spaces could be wider especially when you have to pay £12 extra - too tight for modern cars! Room comfortable but unfortunately no view and very low ceiling! A bit claustrophobic! Paid a lot more for the room than previous year! Supposed to be an upgraded room? Room was very cold when we arrived! Window open and radiator not turned on! Not welcoming! Disappointed it was buffet breakfast as last year it was waiter service! Definitely quicker turnaround for the hotel but disappointing for the customer! Didn't enjoy the breakfast experience at all. It would possibly stop me from booking again!

"Nearly ruined New Years eve"

1
Russ031171, Whalley, United Kingdom 02/01/2020

We book a deluxe double for New Year's Eve, when we arrived I was some what surprised you pay for parking at the hotel ? When we checked in and went to the room we were very surprised how small and poor quality this was. We phoned reception to make sure they had given us the correct room as from the info on the website we were clearly in there cosy double not what we booked. They would look in to it,so after sitting in the room for 30 minutes they still hadn't come back to us I went to reception and was told not had chance to look in to it but was told we are fully booked and the room you are in is what you booked. I queried the website description of the rooms to be told thats wrong and we have smaller rooms with no shower just bath on that floor which is a deluxe double !!! And we cannot do any but give you your money back which they did. Unfortunately with no sorry or eye contact just put the money on the desk and carried on looking at the computer screen. Very disappointing but we did find other accommodation in Harrogate who were happy to offer service with a smile.

"Great hotel"

5
User 01/01/2020

Great central hotel in centre, staff very helpful and price for this quality hotel is amaizing. Would highly recommend this hotel for a great stay in Harrogate , nice bar and quality restaurant ant good prices

"Really comfortable rooms"

5
Peerzy, Ripon, United Kingdom 27/12/2019

Stayed over on 18th December in a compact double room on the 3rd floor. Really well appointed modern and trendy bathroom with a strange fault - there was no apparent way to operate the washbasin plug, so I washed in running water - not very eco! Huge very comfortable double bed. Very small wardrobe.

"Xmas meal"

5
P3192ROsteveb, Harrogate, United Kingdom 25/12/2019

Fantastic meal food brilliant service exemplary just a fantastic meal 5 stars.So Christmas meal with my brother and his wife and my wife absolutely fantastic food and the service and the staff were fantastic wine was superb thoroughly brilliant meal will come back again next year.

"Nothing short of Brilliant"

5
User 22/12/2019

We stayed here for the first time yesterday (21/12/19) very warm and welcoming place rooms very clean and modern we stayed in a standard double room which was very warm And comfortable. The hotel is straight over the road from bars, restaurants and shops pretty much perfect location really. Will definitely stay again.

"White Hart @Christmas"

5
MartinMll, Hartford, United Kingdom 22/12/2019

Another fantastic stay immaculate rooms - well serviced Fat Badger bar - great service - fantastic atmosphere 4th visit- as usual easy walk to the centre of Harrogate Bars shops restaurants perfect pre Xmas break

"Lovely modern hotel"

5
natashafromsheffield, Sheffield, United Kingdom 22/12/2019

Love this place stay when we come to Harrogate, even better surprise with the room we were given on our last visit it was amazing, the Bellington suite 471. The staff are always friendly and room spotlessly clean. Will always stay here

"Pleasant"

5
thomas15881, Nottingham, United Kingdom 20/12/2019

The staff was very helpful, the hotel design and interior was gorgeous and the location was perfect if you want to experience what Harrogate has to offer. The only slight issue we had was the variation of food on the menu, could of needed couple of more meal options to get a full variation of what to eat. Impart from that the hotel is amazing and highly recommend it

"Birthday weekend "

5
User 14/12/2019

Best hotel in harrogate staff very helpful food excellent can't fault it.Hotel is very central with lots of great bars and restaurants close by we ate at the on site restaurant The Fat Badger which was great value for money.We will definitely return: )

"One night stay"

5
Phil B, Leeds, United Kingdom 13/12/2019

Lovely room, spotlessly clean, great location, helpful staff, thoroughly enjoyed our stay, would highly recommend, will stay again. If I was pushed for a negative it would be the parking charge, £12 overnight, but we knew beforehand so were prepared.

"Not really suite standard "

3
T5855QFemmas, Ossett, United Kingdom 12/12/2019

We stayed 1 night this month as I had a hospital appt and thought we would tie it in with our anniversary. We picked it because it was fairly central to everything. My chap booked a suite (312) as the rooms were such great value. We'd been out and about during the day but we're able to leave our bags whilst we were out. When we got to our suite, I must say I was a little disappointed. No robes or slippers, the tea/coffee facilities were limited with only 1 type of tea and 1 type of coffee, not even any complimentary water. The room didn't seem to have been cleaned properly either as I found someone's glasses on the floor at the side of the bed. My chap decided to have a shower to freshen up and I could hear him chuntering whilst in there. When he came out, he said it was the worst shower he'd ever had as the water was no more than a trickle. I thought he was just exaggerating as he has said this before about somewhere else, but when I got in the following morning I had to agree with him. The recent rain we've had was more powerful than that shower. The only other thing was there were no extra blankets or anything in the room. Even with the heating on there was still a chill so an extra blanket would've been nice. The room was ok but you'll be as well just booking a normal room as I don't think you get anything extra for having a suite apart from space. I just think the hotel could be so much more. All the staff are lovely, though.

"Leisure "

5
954sallyn, London 11/12/2019

I spent a superb 2 nights at this charming hotel where the staff were so friendly. The whole place was full of character but modern too and there was a great buzzy atmosphere throughout. I ate at the Fat Badger grill, their restaurant. It's rare to find such a high standard of food and that level of service elsewhere these days. Really enjoyed my stay and hope to return some time.

"White Hart Hotel"

5
97Jefferies, Cambridge, United Kingdom 11/12/2019

This is an excellent hotel conveniently located in Harrogate. The staff were extremely helpful. Breakfast was delicious and my dietary needs were catered for excellently. A lovely modern room with all the facilities I needed. Would definitely stay here again.

"White Heart Hotel, Harrogate"

5
malcnlynn, Manchester 10/12/2019

Amazing stay! Room was lovely, immaculately clean and comfy bed. Location is great and the restaurant was a lovely surprise. Food was so good we ate here both nights - stunning food. Staff were all lovely and couldn't do enough, from housekeeping to bar and front of house. Particular favourite was our waiter Ben and the the head waitress on duty both mornings of our stay. We will 100% recommend to everybody and will be back very soon. Thank you so much xxx

"Basic but clean"

3
User 09/12/2019

Very basic decor in the room (a bit minimalist and overly modern) but the room and the hotel was very clean. The Fat Badger bar is lively and atmospheric but, along with the restaurant, is far too warm - and it was December. Got room 103 which was away from the main hussle and bussle and was a 4 poster upgrade but unfortunately was just above the bins which at 7.50am on a Saturday morning when the bin wagon turns up to emply them all is not the relaxing lie in we hoped for!! The 4 poster is a bit basic and slightly impractical the way it is made - a large wooden ledge at each side to catch your legs on when getting in or out, plus the bedside tables were too far away from each side to be of any use when in bed. Otherwise not a bad hotel and one I would book at again but would ensure I was nowhere near the side and the bins and also not a 4 poster.

"We made the correct selection!!"

5
User 04/12/2019

Fantastic experience. We had one of the 4 poster rooms and were delighted with the whole establishment. Breakfast was fantastic and the bar area also lovely. You can go out or quite easily stay in as well. We will be back to the White Heart for sure.

"Great cozy hotel and wonderful food..."

5
Richard997, London, United Kingdom 04/12/2019

Really wonderful stay, we have been several times now, and it just gets better and better.. Very happy, lovely staff, especially the young lady on reception, we are looking forward to planning our next visit, early in 2020. Thank you for taking care of us..

"Great food, room not great."

4
User 01/12/2019

Food was amazing, very impressed with our evening meal and just as impressed with our breakfast, 100% will eat with you again. Cocktails were ok, should have been made better. Room was clean but was cold even with radiator on full and the bathroom was absolutely freezing, no double glazing didnt help. Lots of creaking floor boards above our room all through the night so didnt sleep well. No double glazing in room either so lots of noise from outside too. Probably wouldnt stay overnight with you again. I'd give the food 5 stars. The room 2-3 stars. Appreciated the £10 off stay offer and the 10% off drinks offer. So overall 4 stars. Thanks

"Such a special stay"

5
User 30/11/2019

What a fantastic super luxurious apartment, with all the top spec comforts you could ask for! Absolutely spotless, with an impeccable attention to detail, down to the quality toiletries, linen, bathrobes, kitchen facilities and coffee machine. It was a treat to spend time with family in the accommodation and we really enjoyed socialising in the Fat Badger Hotel next door. They organised a function for us in the champagne bar and nothing was too much trouble for the staff, who were both friendly and professional.

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your lovely review and comments. It is lovely to hear that you enjoyed your stay with us and also that the apartment suited your needs. We have a range of apartments from 2, 3 or 4 bedroom apartments. We also offer a range of events and private functions. We do hope you return and ensure you book direct with us for the best rate. Kind Regards Fran

"Good hotel"

4
User 30/11/2019

Really enjoyed our stay. Only criticism was noise levels - we could hear the people moving upstairs due to creaking floorboards, and on Thursday night a loud party returned to their rooms at 2am. Otherwise a hotel we would use again. Fat Badger grill was good and service all round was faultless

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review and comments. It is lovely to hear that you enjoyed your stay with us and had a lovely dinner in our main restaurant. We have just launched a new menu and the feedback has been incredible. I am sorry that other guests disturbed you and I do hope you return and request one of our quieter rooms. Kind Regards Fran

"Very enjoyable stay"

5
User 29/11/2019

Stayed here with friends for a long overdue get-together. THe rooms were clean, bright, nicely decorated and comfortable. We ate lunch in the bar on Friday lunchtime, which was tasty and fresh. Staff were friendly and accommodating. Overall a very satisfactory stay and we will certainly stay again.

"Great location and fantastic hotel"

5
Greyhounds4me, Split, Croatia 28/11/2019

We stayed in one of the newly refurbished rooms, it was lovely, warm and comfortable with a view over the stray and busy Christmas market. The staff were fantastic ( good to see Fran who managed our wedding at her previous hotel ) Had a great nights sleep and a fantastic breakfast at the Fat Badger. Very reasonable room rate and ideal location for a great night in Harrogate. Thank you

"Cancelled restaurant booking "

3
Go774175, Sheffield, United Kingdom 25/11/2019

I booked room and a table in restaurant to host some friends over a month in advance. 2 days before a Hotel cancelled table booking due to a “private event”. First offer was to suggest bar food at either White Hart or sister hotel. Other idea offered was to go to another restaurant in the town for us to sort. Only after I pushed did they make a reservation at nearby William and Victoria(very good incidentally) When we booked in no apology offered. No note from manager in room either. In fact their error simply ignored. As others say £12 for car parking is cheeky. Room was OK bathroom cold. Room was noisy from hotel kitchen at rear and next door room could be heard. Common areas tatty and breakfast adequate. Given near London prices this hotel is not value for money nor is service matching their prices. Other hotels in Harrogate are better (we booked only to be in same building as restaurant)

"The place to stay "

5
barbaraw937, Darlington, United Kingdom 23/11/2019

My friend and I stayed for one night . We found it easy to get to . Check in was very good . Room was lovely . A large shower. The town was in walking distance. We had a lovely breakfast . We will be staying there again

WHRDM, Manager at White Hart Hotel & Apartments, responded to this review
Thank you very much for your lovely review! It's always nice to hear when someone has enjoyed their stay and our lovely town. We look forward to welcoming you again. Please book direct for the best rate and let us know how we can improve on your return stay if possible. Kind regards

"One of Harrogates finest"

5
Rob N, Wilmslow, United Kingdom 22/11/2019

Really enjoyable stay. Great welcome at hotel reception and very friendly reception team, fantastic food and great service received. Nice bedroom and extremely clean. Good Wi-Fi. The hotel has lovely character. Would highly recommend the Fat Badger Pub

WHRDM, Manager at White Hart Hotel & Apartments, responded to this review
Thank you Rob! It's really nice to hear that you enjoyed all that our hotel has to offer. Our reception team pride themselves on their friendly customer service and the Fat Badger is enjoyed both by our guests and local community. We look forward to welcoming you again. Be sure to book with us directly to ensure that you receive the best rate and service we have to offer. Kind regards

"Birthday getaway"

5
User 20/11/2019

The hotel was as lovely as ever, I have stayed a couple of times now and would not hesitate to return. It is in the heart of Harrogate and convenient for everything, We were upgraded to an apartment which was in an annexe of the hotel, over the road, however this was not a problem and it was extremely plush and spacious.

"Best wedding day ever!"

5
User 20/11/2019

Well where do I begin, this hotel is just amazing! They hosted our entire wedding after ours fell through with Thomas Cook! Simon And Fran were fantastic, nothing was too much. And Phil the owner for allowing us to have our special day. The hotel is spotlessly clean the rooms are amazing and the staff are so attentive. It was such an amazing weekend and I can't recommend this hotel enough pay it a visit. You won't regret it! Eat at the Fat Badger the hotels pub/restaurant the food is out of this world, Richard the chef and his team, very talented.

"Comfortable room friendly staff"

5
User 19/11/2019

Very comfortable room. Well presented. Very clean. Door was sticking and very difficult to close. Good breakfast choice. Staff helpful and friendly. Good price compared to other hotels in centre Harrogate

"Great stay"

5
983alistairr, Liverpool, United Kingdom 19/11/2019

Stayed here whilst attending a conference and really enjoyed it. Nice clean room and some quirky design features. Huge smart tv. Great dinner in private room with our group. Nice atmosphere in the bar. Friendly reception team. Very well hosted indeed. Thank you.

"A very nice hotel"

5
AlexanderCab, Calonge, Spain 15/11/2019

White Hart Hotel is located right in the heart van Harrogate. The rooms are spacious and very comfortable, we enjoyed the breakfast and the pub. The people of White Hart hotel were very friendly, competent and helpful.

"Great value"

5
LauraO1234, London, United Kingdom 15/11/2019

Always comfortable and welcoming. Staff are incredibly helpful and friendly. Rooms are fab for the price; warm, comfortable and very clean. Breakfast is spot on with a great choice of hot and buffet items.

"Family Stay"

3
User 15/11/2019

Nice linked family room. The room was above the hairdressers so the music was loud until 6pm. Cosy room, floor had not been hoovered enough from person before, but very comfortable bed and bedding - had a nice night sleep (with ear plugs) Shower pressure extremely poor, decor needs attention in hallways Nice staff and food good

"Great Stay"

5
User 15/11/2019

My sister and I visit Harrogate 3 or 4 times a year for an overnight stay. We have stayed in several Harrogate hotels. We had a great stay at the White Hart-the room was lovely, breakfast was good and the staff were friendly, helpful and welcoming. We hope to stay there again.

"Clean and comfortable "

5
Brian L, North Yorkshire, United Kingdom 14/11/2019

Room clean and comfortable, staff friendly and very helpful nothing was too much trouble. Close to shopping centre and a short walk to theatre and conference centre. Will stay again when in Harrogate.

"Convenient Location in Harrogate"

4
afrobb38, Kingston, Canada 08/11/2019

Harrogate is a very attractive small city in the heart of Yorkshire. The White Hart Hotel is right in the centre with convenient walking distances to Valley Garden Park, shops, restaurants including Betty's Tea Room, art gallery and museum.

"Had to move rooms!!!"

2
User 04/11/2019

On returning to my room after a stroll round Harrogate the TV was on, but there was no remote in the room!! I went to reception to ask who had been in my room and where was the remote. A manager came up and couldn't find the remote, checked the door with some electrical equipment and came back with a print out to prove no one had been in the room. She gave me a new remote and checked the settings to make sure automatic turn on, wasn't on. I went to sleep at 20.30, only to be woken at 21.30 by the TV blasting again. I turned it off, 15 minutes later the TV was on again, so I turned it off at the TV this time, layed in bed in the dark staring at the TV quite scared by now, and 5 minutes later it was back on again on a different channel, so I went to reception and said I want to move which they did straight away for me, but I got the impression the receptionist thought I was making it all up as she said we've already proved no ones going in your room, which of course I knew as I was in it this time, I'm not stupid. Here lies the problem which I've found out for myself. When the manager gave me my new remote in the afternoon, she had to tune it in as they use “Universal” remotes she said. I've since found out that this means my TV probably had issues because a remote in another room was within reach of my TV and was changing mine as well as there own!!!! I know for a fact you can turn a TV on by pressing a channel button, so I'm guessing someone in another room changing channels was in fact also turning my TV on!!!! I finally got back off to sleep at 1am, not what you want when you have a long days work and drive home the next day! Unfortunately because of this I won't be staying again!

"Fantastic Venue "

5
BenNamiUK, Dubai, United Arab Emirates 03/11/2019

Enjoyed a weekend at the White Hart whilst visiting the UK. Fantastic room over looking the stray. The food in the restaurant was exceptional and the beer and selection of drinks in the Fat Badger were excellent. Definitely looking forward to my next visit.

"Upgrade"

5
User 02/11/2019

Booked direct with hotel. £44 for a ‘cosy double' Upgrade on arrival to one of the rooms in the suites next door. Lovely room, beautifully decorated. You do have to pay extra for parking but would pay the same to park anywhere in Harrogate. Second stay here and would use again.

"Not as good as expected but okay! "

4
Clarebearleeds, Leeds, United Kingdom 02/11/2019

Visited for a treat after a very busy few months. Looked up online best hotels in Harrogate this came up number one. I had high expectations but after our one night stay this weekend I wasn't that impressed. The room was fine- clean and had everything we needed but was badly decorated and just lacked something. The view was lovely right out on Montpellier roundabout. The breakfast was ok too not worth and extra twenty quid. Had to wait for the hot buffet to be filled up we didn't even go when it was the busy. The breakfast room was boiling hot and made us feel like we were going to pass out. Had to go for a walk straight after eating to get fresh air. If we would have thought about it then not kid the extra for the breakfast and gone next door to the cafe place (looked very busy and nice when we walked past about 10am in the morning) prob could have got nicer brekkie for less than £20 for two of us. The hotel had good parking facilities. The fat badger bar was really nice. The hotel in itself wasn't bad but I was expecting a lot more after seeing it is number one over the crown hotel or the old swan hotel. Just lacks that extra sparkle in my opinion for the £130 per night room price!!

"Excellent hotel"

5
User 01/11/2019

I recently stayed at the White Hart with my daughter and we had a great time. I had visited the hotel before with my husband and we had been very impressed and my second visit did not disappoint . Our room seemed to have been recently refurbished and was very tastefully done. We loved the fat badger pub and our breakfast was very tasty with excellent produce. The car park was handy and all in all we had a very pleasant stay and would highly recommend the hotel.

"Wonderful Stay/Great Service. "

5
David M, Middlemount, Australia 01/11/2019

This was a great overnight stay. The rooms were clean and tidy with a freshly renovated bathroom and new shower and a great bed. The staff were excellent with great service and a friendly demeanour. We had our evening meal at the Fat Badger attached to the hotel which was great. Managed to have a table next to the current Mayor of Harrogate and his wife who were enjoying a night out. Breakfast next morning was also well done and greatly appreciated. Well done White Hart Hotel.

"Outstanding "

5
funkyfez, Sheffield, United Kingdom 31/10/2019

Stayed at the hotel for a family wedding...outstanding management, outstanding staff, outstanding service and food. If in Harrogate this is the place to stay..thank you very much I'll be back and won't be long.

"Good location, not so good car park charges"

4
User 31/10/2019

Recently stayed at this hotel and it is in a good central location - easy to get to everything in the town. But the car park charges for staying at the hotel are a little excessive, although cheaper that if you pay by the hour. The staff, right from entering the hotel to leaving were friendly, helpful and efficient. The room was fine, although a little chilly when coming back in the evening, and there seemed to be no way to turn the heating on. It was ok, but might be a bit difficult in the colder weather. But the shower must have been the worse one I have ever had! The water comes out quite powerfully when you first turn the shower on, but by the time the water has run warm it has no power at all. Could be due to the fact we were on the top floor, but it is something they should look into. The breakfast was great - plenty of choices - and set us up for the day.

"Beautiful"

4
User 25/10/2019

This is a lovely hotel. Very welcoming staff. Fabulous breakfast buffet. Porridge provided on request. The Room was a very high standard. I received an upgrade from small double to standard double without asking very much appreciated.

"Good value for money for location"

4
User 21/10/2019

Nice, clean, seemed to be refurbished room, bed was a little uncomfortable and the room itself a little small, all staff were very friendly, location was spot on, on site parking was also a bonus and was fairly priced for town centre parking.

"Mr"

4
User 20/10/2019

Hotel staff were very attentive. My wife is registered disabled and struggles to walk any distance I mentioned this when booking and the reservation staff understood completely and ensured we had a room near the lift with a walk in shower. All staff were courteous and polite. Only reason this is not a 5 star is I felt the car park was a bit expensive. We enjoyed our stay many thanks

"A wee night /day in lovely Harrogate"

4
User 20/10/2019

We were early and only one room was available to check in but in all the rooms were very clean ,warm and welcoming and both on the same floor as requested just one bedroom along between them ..Parking easy but only one disabled space . Only one concern please put a hand rail on the wall within the shower ,there are two hand rails at the bath but none on the wall to help steady yourself within the shower even with the bath mat is very tricky getting in and out of the bath to use the shower.{ I fell } Restaurant very busy and bar also but it was also very welcoming ,a really nice hotel staff on the ball and nothing too much trouble . If back in Harrogate will be my home for the night or two .

"Brian"

5
User 16/10/2019

Very lovely hotel and well situated in the town. Friendly and efficient check-in and check-out. Clean and modern room with nice bathroom and plenty of nice smellies to use. Would definitely stay again. Thank you.

"Misleading"

1
andrewlV6453UQ, Worksop, United Kingdom 14/10/2019

Booked as advertised large double room with private bathroom for £139.00 inc. breakfast. Couldn't find the hotel in the dark as the main hotel sign is not lit up. Upon checkin was told by receptionist the private bathroom is not actually in the room but more like a shared corridor, this was no good as we didn't have our night wear so she changed the room to a standard double with en-suite in the bedroom. She then explained the room is not in the hotel but in a building down the street, not even in hotel grounds!!. It appears as though they bought it to offer more accommodation, but we paid to stay in a hotel not an apartment block! We trundled outside into the dark wet night and eventually found the building no thanks to the lack of signage or assistance although she did draw on a map for us! The room was clean and tidy but very compact, the bed was a very small double bed, the blinds let light in, no soap dish or shelving in the shower and the extractor fan didn't work, window missing a handle. The TV was hit and miss and most channels suffered from poor signal and were unwatchable. The Wi-Fi worked ok. There is no security chain or deadbolt on the bedroom door so anyone with an appropriate key card could access the room which has happened to us in a previous hotel. There is no wardrobe, there is a small pole with hangers on top of witch sit the iron and hairdryer, if you are small you will need to stand on a chair. No luggage rack. The desk, if you can call it that is tiny. There is no full length mirror and no biscuits with your tea. The walls are very thin with poor insulation, we could hear the couple next door talking, amongst other things, tv etc very easily. When their door banged to a close our wall shook! I would recommend the owners/management try a night in one of these rooms. We couldn't get into the restaurant until 9pm, fair enough we hadn't booked and it was Saturday nigh. We were told we could get bar food but we would have to order food and drinks at the bar! No table service, the bar was packed with what looked like non-hotel guests therefore we left and found a nice Indian instead with great food and service. Breakfast was just ok, temporary tables hold the usual juices, cereal and hot food which kept running out due to the small amount of items in each dish, no mushrooms, no scrambled eggs and even had to wait for bread. The breakfast girls were pleasant and apparently one member of staff had called in sick. The decor could be improved and suffers from a lack of attention to detail, even the artwork labels are falling off as they are stuck on the walls with bluetak £139 plus parking doesn't represent good value for money regardless that the location is central and we wouldn't choose to stay here again. We found it difficult to find and signage very poor, the fat badger seems to be better advertised than the actual hotel. Reception never asked how our stay had been.

"Anniversary stay"

3
User 14/10/2019

Hotel is in a great location and onsite parking is a bonus. It's a good looking building and the attached Fat Badger pub is lovely. We had a hot pork sandwich with a shot of soup and a pint of local ale. All very scrumptious amidst cosy surroundings. Our room was clean and comfortable with a spacious bathroom. However we were not in the main hotel but in an annex, this was not mentioned at time of booking. The problem being it was a very wet evening and the following morning just as bad. Who wants to don complete wet weather gear to have breakfast. Certainly not us so we gave it a miss. Just be warned that not all rooms are in main building.

"Average"

3
101Amanda, United Kingdom 14/10/2019

My friend and I booked in for one night in a twin room. The hotel was quite dark, I suppose atmospheric. Our room was clean, functional, nothing exciting about it - lacking any kind of pictures etc. It was very warm, so we opened the window and then were disturbed by outside noise. We went for breakfast at 9 am, were shown to a table then had to wait a long time for coffee, when going for the buffet there was nothing left, I had to ask for it to be refreshed. The was very limited choice of fruit, yoghut and no porridge. The hotel was centrally placed for Harrogate but more akin to a premier lodge (room wise).

"Brilliant location"

5
User 13/10/2019

The hotel was excellent and in such a fantastic location. The amenities were excellent too so much to do. Just be prepared to pay for parking at the hotel but it is in a secure area at the back of the hotel and therefore didn't mind paying as we got a good deal on the hotel price.

"Lovely hotel"

5
christine s, york 11/10/2019

All lovely. Could not fault anything. Hotel immaculate, breakfast was excellent with attentive staff. Room was a lot bigger than we expected. Great location. You do have to pay £12 per night for parking, which we wasn't aware of, but very secure car park and hotel was such great value, we didn't see this as an issue.

"Very Welcoming"

5
zoo130, Blackpool, United Kingdom 11/10/2019

Very smart hotel in Excellent Location . Clean and comfortable rooms . The staff are welcoming and very professional. Especially the Breakfast staff in the restaurant which offers first class produce in smart surroundings.

"Great location"

4
User 10/10/2019

The hotel is lovely. Good sized car park and only £12 overnight. We had a room at the front and had a lovely view out of the window. It was a short 5 minute walk into the centre. The bedroom was a good size with tea/coffee facilities, hairdryer, iron. The shower was the only let down. It wasn't very powerful but it wouldn't stop us staying here again. The staff were lovely and the breakfast was gorgeous... help yourself buffet with eggs, bacon, sausages etc, cereals, fruit , toast and croissants, tea and coffee.

"A FANTASTIC HOTEL....VERY FRIENDLY STAFF......FANTASTIC LOCATION"

5
Tracy B, Sutton in Ashfield, United Kingdom 09/10/2019

My husband and myself booked the hotel for our wedding anniversary. We have stayed in Harrogate before at a different hotel but decided to come to this one due to it being excellent value for money. This hotel is fantastic. very easy to find and in a fantastic location. The staff are really friendly and very helpful. The room.....omg....for what we paid was beautiful. very clean and spacious. The complimentary toiletries in the bathroom were 5 star quality. I even purchased some from the shop across the street to bring home with us. We would definitely use this hotel again when we come back to Harrogate. One of the best UK hotels we have ever stayed in.

"Stay at White Hart hotel Harrogate"

4
User 09/10/2019

Hotel is lovely . My hotel key card didn't work and so they moved me to a new room immediately. My only criticism is breakfast . I was greated by a gentlemen who did not really give the service I would expect ..his welcome was low key and he asked if I wanted a coffee and I never received it. It is a shame as other than that my stay was great.

"lovely room"

4
User 03/10/2019

My wife and I were in Harrogate last week to watch the World Cycling Championships and stayed at this hotel for 9 nights.We were allocated a large and lovely room with a sitting area. It was at the front of the hotel and had a nice view. The staff were very helpful and friendly. Breakfasts and dinners were excellent. Brian.Hertfordshire.

"I would love to come back again."

4
User 29/09/2019

Enormous friendly personnel. For them I would give 5 stars. We slept at the side where the airconditioning is, and that makes a lot of noise. Also you hear everything of the next floor (because of the building that is older of course). The only thing to improve for me is the breakfast. It is the same for the whole week. A bit of variety would be appreciated. Cheese, ham, .. other kinds of bread (pistolets,...)

"A Stylish unique and enjoyable hotel"

5
User 29/09/2019

A very comfortable, convenient and stylish hotel with quality service delivered by a bright and enthusiastic team . Tremendous atmosphere and unique character in the restaurant and bar. Breakfast was first class. Thoroughly enjoyed our stay. Thank you

"Parking Charge £15 per night?"

1
User 27/09/2019

Having paid nearly £100 each we were somewhat stunned when the bill of £15 for each of our cars stay overnight in the hotel car park was added to the bill. When you add that to poor service in the bar and a 15 minute wait to get seated for breakfast, not a hotel that either my colleague or I will use in the future. The receptionist advised that the car park was secure and had CCTV, so why did the sign on the way out state that no responsibility would be taken by the hotel for cars parked.

"Magnificent"

5
User 26/09/2019

I cannot fault anything about our stay. The room was very clean and comfortable, all toiletries included, staff were more than helpful, and the food was exquisite. Cannot wait to return. I would recommend this hotel to anyone visiting Harrogate.

"Perrier Jouet Champagne Dinner Thursday 19th 2019"

5
User 23/09/2019

Fantastic meal which we throughly enjoyed. All staff welcoming and knowledgeable. A good nights sleep in comfortable double room followed by by a lovely Yorkshire breakfast. The hotel is ideally situated close to the town centre.

"Johnny Thornley"

5
User 18/09/2019

Great hotel in a great location with parking Excellent breakfast Excellent service I would not hesitate to stay at this hotel again the room was lovely with a stylish bathroom and decor Certainly one of best value for money in Harrogate.

"Excellent "

5
User 18/09/2019

Excellent hotel. Staff were friendly and helpful. Also got a really nice room nice to see my best western diamond for life being recognised. Also the breakfast choice was good and the quality high. Nice bar as well. Would highly recommend this hotel.

"Honest revue"

3
dazzlergandeb, Skelmersdale, United Kingdom 16/09/2019

The hotel location is very good, 5 min walk into the center..on arrival we found the hotel has a small 2 stores car park at the rear, guests have to pay £13 per night ..on top of the price you have already paid..we then found no parking spaces available until my wife went to reception and a staff member moved her car to allow us to park..also the bays are very small, not great with a Mercedes coupe ..we then stumbled down 2 flights of iron stairway, down a few corners and arrived to check in.. we paid £268 for a Friday/sat stay-2 nights with breakfast. Our room was on the 3rd floor, basically the attic..our view was a concrete block...not a good start but on we went...the room itself was very small but adequate,. Sat morning we arrived for breakfast and were seated straight away, they asked if we would like tea or coffee,,we ordered a pot of tea,,,nothing arrived after 15 mins, a waitress then too our order for food and we asked if we could have the tea we asked for earlier...roughly 10 mins later we got our brew....a slight misunderstanding we thought...but the same thing happened to our friends also...then again Sunday morning..same thing, same guy..so service was poor and room not very good for the money paid...the hotel is also very dimly lit ...on a good note, if it's a sunny day the attached put “the fat badger” is great for a beer and midday food sat outside...last note, the 3rd floor when you get out of the lift is dirty and in need of refurb, carpets all stained and floor uneven.

"Wonderful visit"

5
Flossy10, Nottingham England 15/09/2019

We visited for 1 night on the 14th September for an anniversary weekend away in Harrogate. Lucy on reception organised an upgrade on our room and the prosecco and chocolates were a lovely touch. Our four poster room was lovely and clean and the bathroom large. The room was really quiet. The hotel is perfectly placed for walking into Harrogate. Betty's tearooms and the Harrogate Tap are worth a visit. The ate in the restaurant and this was to a very high standard - the steak and the monkfish were both excellent. We had a drink in the bar but found it very noisy and we walked in to Harrogate for a drink after our meal. Would highly recommend this hotel

"Great Stay"

4
Cur1yJen, North East England, United Kingdom 13/09/2019

We stayed here for 1 night and our room was lovely. I let the reception know it was my partners birthday and they left a little Birthday greeting on the bed for our arrival, which I thought was a lovely touch!

"Friendly staff with decent gym"

4
JeremyS588, London, United Kingdom 12/09/2019

Friendly check-in and decent WiFi in the room that was a little on the small side. Good to have the use of a gym on the premises but be careful about its opening hours. Excellent dinner and decent 4* breakfast.

"Newly refurbished."

5
Martin A, Maidenhead, United Kingdom 08/09/2019

The newly refurbished rooms are great - a significant improvement and worth a 5 star rating. Attentive service in the restaurant; good menu and a great bar with a wide range of options. Highly recommend a visit.

"Peter"

4
pidge1951, Ormskirk, United Kingdom 08/09/2019

Lovely stay in Harrogate, Hotel food/drink great and reasonably priced, hotel location great. Room 462 rather small for a deluxe double.and not in main building . Budget in £12 car park charges per day if taking car.

"Pleasant stay"

4
Sue J, Pickering 05/09/2019

Stayed for 1 night at this hotel, good location and friendly pleasant staff. We used the hotel car park which made it so convenient although not cheap at £12 per night. We stayed in a Windsor suite room in a double deluxe. Lovely room and the ensuite was absolutely spotless and a great size with both a shower and a separate bath in, would have been nice to have to had shampoo and conditioner supplied but there was only shower/bath gel. The rooms are in a separate building to the hotel and (I think) probably quite newly built and for us this is where I've had to knock it down to a 4 rather than 5. The walls are so thin we could clearly hear the couple in the next room talking, their tv, the toilet flushing and even unfortunately the gentleman snoring! Not ideal for a relaxing night away! So if we were to stay at this hotel again it would be in the main hotel where, hopefully, the walls are thicker. We ate at the Fat Badger, food good, but not exceptional but reasonably priced

"First class all around"

5
User 04/09/2019

Stayed here for two nights, in a lovely room with a view of a colourful garden, breakfasted in a lovely restaurant great selection and very tasty breakfast. This beautiful old building well restored has a lift/elevator for easy access. Room was spacious with a great bed and large well lighted bathroom. Free fast wifi! All staff we met were friendly and helpful. Would highly recommend this place.

"Night away"

4
User 04/09/2019

Situated in the centre of Harrogate, this modern hotel is lovely , great rooms with good facilities and a great bar/ eatery on the grounds. It has parking available ( at a small cost ) we would not hesitate to book this hotel again!

"The best and best value hotel on our round Britain trip - first class."

5
415John, Poole, United Kingdom 03/09/2019

The White Hart is a fantastic hotel in the best location. On our trip around the midlands and North we stayed in some fancy places - one, in York, was over 3 times the cost. The White Hart was by far the best. We had a great room over-looking the Stray, the staff could not have been more helpful and accommodating and the bar and breakfast were really good. Marvellous value - highly recommended.

"Weekend break"

5
natbratz, Durham, United Kingdom 02/09/2019

Very comfortable rooms, friendly staff welcoming bar and great location. We booked online and got great value. Delighted we had free upgrade on arrival too. Easy parking etc cant fault it. We have stayed in a few hotels in Harrogate but for the price and location this is our favourite

"What a wonderful experience!"

5
Rhonda_Henderson, Portland, Oregon 30/08/2019

The staff went above and beyond to get my laundry done on bank holiday. The restaurant crew was super about my daily ice accommodation and ridiculous coffee addiction. The room was neat as a pin and the deep tub a delight. I cant say enough great things about this facility. Thanks so much for making my first visit to the UK a delight.

"Lovely hotel"

5
User 29/08/2019

Lovely hotel,good location,great staff very clean room at a great price will recommend to friends and family. Hotel is in a lovely prat of Harrogate. We will be booking again as I have not been to a better hotel for the price.

"Short break away"

4
matthewmcneil90, Lincoln, United Kingdom 28/08/2019

We chose here as it was centrally located, reasonably priced, the room was small but we knew it was going to be(description was ‘cosy' it was always going to be small) but was fine, comfy bed, good en-suite shower room. We ate in the evening at the Fat Badger adjoining it and the meal was good. Breakfast was there too, not as much cooked breakfast as I would have liked for the cost but apart from that it was ok. Pleasant staff, good room, reasonable stay.

"Excellent hotel & staff"

5
User 26/08/2019

After being let down by another hotel we were stuck in Harrogate on bank holiday weekend with nowhere to stay but White Hart saved the day!! They managed to get us a beautiful suite and it was such a lovely stay. The suite was perfect for us because one of us gets up really early so they were able to watch tv and have a cuppa in the lounge/sitting area without waking the other up. You could not hear the TV in the other room even though it was on quite loud. Absolutely lovely stay and the staff were incredible. The reception staff went out of their way to make it such a superb stay - we were very relaxed after the hectic day! The breakfast was to die for too!!! Everything is so fresh and theres something for everybody. I would highly recommend this hotel to anyone.

"An excellent hotel centrally located"

4
suzanneitaly, italy 24/08/2019

I stayed in this hotel for only two nights. It is extremely well located, just a two minute. Walk away from the famous Betty's Tea Room. Our room was spacious, luminous and comfortable. A really comfortable bed. An excellent buffet breakfast. The hotel arranged for a taxi to take me to the airport and refunded us the cost of the breakfast we were missing because of our 04.30 a.m. departure. A most positive experience. I would most definitely recommend this hotel and stay here again. Just one note, I read that the hotel requires guests to return the key cards and charges them £5 if they are not returned.

"Poor Room, Great Restaurant and Bar."

2
User 18/08/2019

We stayed in Room 319. It was very small and not very well lit. The lamp only worked if the main light was on so it was all or nothing in terms of lighting. The shower was also very low as the ceilings were low and the water pressure was barely above a trickle. Our room can't be a room they offer first, but we did book in February. It certainly wasn't 4-Star quality. The food in the restaurant was fantastic and the bar was also great. I would not stop here again.

"Downhill"

3
User 18/08/2019

Always loved this hotel but signs that standards are slipping. Poor water pressure in top floor room so moved for 2nd night. Breakfast used to be cooked to order but now buffet style. Hot food selection good but poor selection for continental style breakfast and not everything on display when restaurant opened for service. Also service at breakfast needs to be slicker as not everyone staying at hotel is on holiday.

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for taking your time to review us. I am glad to hear that we were able to move you and any issues that our guests have we do try and resolve as quickly as possible on site. I am sorry to hear that you were not 100% happy with your breakfast; we have amended our breakfast to buffet style to enable a smoother service after feedback; I believe you stayed when this was in the 1st week of this new style which we always have its teething problems. Even though our breakfast is now buffet it is still of the same high quality and we have had amazing feedback. I do hope you return and give us a call direct to re book Kind Regards Fran

"Not clean, wouldn't recommend"

2
dionhurst, Stoke-on-Trent, United Kingdom 15/08/2019

My boyfriend and I came to Harrogate on a short break and i decided to get us a nicer hotel than what we would normally stay in, i payed £189 for 2 nights and i was very disappointed. When we got to the room there was mud on the carpets, one of the towels had a blood stain and the mugs had food splattered on them, i wondered whether the room had been cleaned at all. When i told the staff about the issues we had had they seem very unbothered which i did not like as i was not kicking up a fuss and expected them to do something for us. I would not recommend this hotel, you'd be better off staying in a chain hotel like a premier or travel lodge.

"Great location "

4
User 14/08/2019

3rd visit and would defo return again. Great location close to everything. Friendly staff in bar and good atmosphere, lotsa seating outside which is great. Only negative is the breakfast was a little disappointing...burnt croissants both days and limited cereal and fresh fruit choice. Also, cold bottles of water in the room would be welcome.

"6 Happy Guests"

5
User 14/08/2019

From booking the accommodating to our guests arriving and checking in everything was very professional. Our guests arrived refreshed next morning and were very happy with their stay at the White Hart, full of compliments about the service, their room and breakfast. I look forward to making further reservations with you.

"A birthday treat"

5
DickC130, Brackley, United Kingdom 14/08/2019

I was given a stay at the White Hart as part of visit to Harrogate. I found the establishment to have a friendly and homely welcome by the staff who remained friendly, and happy throughout our stay. The room we occupied was fresh clean and comfortable. We found the menu to be varied and priced for all pockets. We will certainly stay at the White Hart when we visit Harrogate and we recommend it to our friends.

"Lovely stay"

5
MrsHowarth1969, Heysham, United Kingdom 13/08/2019

A very warm welcome from the reception staff. The room was very clean and modern, not a great view but somebody has to be over the car park! We ate in the Fat Badger lovely food, great service. We used the beer garden which was an added bonus. A lovely lady behind the bar suggested a “ gin special “ which was lovely. Brilliant location. Thoroughly enjoyed our stay and would definitely stay again. Thank you

"2day break"

5
taxi4paul, Kingston-upon-Hull, United Kingdom 09/08/2019

Had a loverly 2night stay here my wife wasnt to well on first night and had to swap our room 411 which was very very nice just for a few hours but the manageress made sure our stay was still great with discounts and complimentary drinks she a credit to the hotel thank you.

"White hart hotel"

5
dwilso823117, Durham, United Kingdom 08/08/2019

Great central location and very clean friedly staff and the fat badger pub ajoining it great selection of top foods and very tasty also a great selection of wines and real ales would highly recommend to any one

"A Great place "

5
HarryOrwell1, Sunderland, United Kingdom 06/08/2019

Had a break for 3 nights and went with our friends. As we got a good deal I was not sure what the rooms would be like. They were fab. We had the Windsor suite which comprised of two double rooms and use of a dining kitchen sitting area. It was classy and well kept and decorated to a high standard it blew us away. It's a little thing but I think two sofas would be better everything else was beyond expectation. We ate at the badger bar. Wow. Lovely food fairly priced we got four mains 3 deserts and a bottle of wine £94 paid for lovely food was a bargain. The breakfast was £10 a head if you book the night before. Not the best I would say the main breakfast was good standard but the non cooked selection was a bit sparce and unimaginative. We got breakfast at Gregg's the following two days and it hit the spot. However you would not feel robbed. Location great. Excellent park round corner with nice ice cream parlour tennis courts and a great walk to the RHS gardens. Plants overpriced. Make sure you go to fountains abbey. Brilliant Hotel food location and place to visit.

"Central"

4
JohnB051, Manchester, United Kingdom 06/08/2019

Booked the hotel through their website great price even with the car park charge which I thought reasonable for a town centre hotel, noticed other hotels nearby did the same! Got £10 discount on restaurant bill spent over £30 and a free bottle of wine, bar prices pricey. Room at the back frosted windows and could hear kitchen fan but was renovated with a comfortable bed, paid extra for a larger room. Reception very friendly one of the restaurant staff a bit arrogant think he was the head waiter, other than that all ok would go again!

"The good and the not so good"

3
User 06/08/2019

First thing that really annoyed me was the £12 a day parking charge and the car park was such a squeeze that we barely got our tiny citreon in so that was a bad start, the reception staff were lovely , room was small and very hot but we were given a fan , bed was really comfy and so were the pillows, the pub which is part of the hotel was brilliant great staff there aswell, restraunt was nice and cosy but the food didn't quite do it for me the starter was ok I had soup and my main course which was vegetarian paella was not very nice at all, the staff were brilliant again though, didn't like that the hotel charged £3 for a small toothbrush and a tiny tube of toothpaste very bad service there, breakfast was OK the cold buffet was nicely set out but the cooked breakfast was a bit bland and the brown bread they used was the cheapest you could buy but again staff were great, I would go back if some of the issues were addressed, we got a tiny room considering we paid £126 including the disgusting parking charge.

"Let down by annoying issues"

3
E5456, Buckingham, England 01/08/2019

Smart Hotel in great location. Excellent refurbished rooms. Super pub in the building and excellent Breakfast food. However..... 1/ Don't get caught out by being charged for the Hotel car Park Anyway the car Park is awful to try and park in. The bays are so narrow that the following morning we couldn't get into the driver's door! 2/ Arrangements at breakfast need rethinking - the help yourself buffet is a congestion zone and the service was slow, although the cooked food itself was very good when it came. 3/ Atmospheric Fat Badger pub really good apart from closes up even to residents.at 11pm 4/ Bedroom modern and clean, but annoying little things - no shelf in the shower, no room to put a washbag. Yes the room was described as 'cosy' but 'cramped' and dark would have been more honest. 5/ Beware of exit ticket for car park. You only get 15 minutes, so you can't pre-book out and have a stroll to save time, also you need to allow time to be able to access your car in the car park!

"Cracking hotel in the centre of Harrogate"

4
User 01/08/2019

I found the White Hart to be very comfortable with excellent services and polite helpful staff. I had an evening meal choosing the land which was cooked and presented to perfection. The hotel is in the very centre of Harrogate, a beautiful cosmopolitan spa town with a buzzing social centre.

"Loved this place!"

5
Donnagee, Liverpool, United Kingdom 01/08/2019

We stayed in room 422 in the building through the glass door next door. At first we were a bit flummoxed as to why we had to come out of one building to go to another and it felt like we were being pushed to second best as far as the accommodation goes ....how wrong we were!! Room 422 was beautiful!! We had a super king size bed with the most sumptuous bedding, tv, kettle, iron, ironing board and full size hairdryer, not a silly travel hairdryer that is usually available. The bathroom was massive too with a walk-in shower that was easy to use. There is a restaurant and pub in the building next door, a gym (although we didn't use it) and a hairdressers. Within walking distance of the town centre and Bettys Tea Rooms what is not to love?!! Can't wait to go back!!

"Good Hotel and Location - but parking charge!"

4
User 01/08/2019

Very good hotel in great location near town centre, Bettys and Pump Room. The room was very nice and large - big bed and tv, tea& coffee etc,modern bathroom with excellent shower and toiletries. The hotel has its own pub attached - The Fat Badger - with an extensive outdoor terrace, and for beer drinkers, real ales from 7 different breweries. . The food menu has a good range and portions are quite big ( swordfish and chicken recommended) and can be taken in the bar or hotel restaurant - choose the latter, decor and service very pleasant. My only gripe was the parking charge of £12 for 24 hours - a little high I feel for residents who are spending money in the bar and restaurant.

"Room for improvement"

4
Jackie D, London, United Kingdom 31/07/2019

I would have rated this hotel somewhere above average, but not “very good”, but was limited by the TA rating system. We stayed for three nights B&B in a suite on the third floor, booked as it seemed to be the only room category with a super king sized bed. Good points: comfortable bed, nice reception staff, lively atmosphere in the bar. Very nice towels. Great central location. Not so good: our room was boiling hot at all times even with the windows open (and not during the heatwave); bathroom lighting so dim my husband found it difficult to see to shave and I had to put make up on elsewhere; terrible water pressure in the very feeble shower; room a bit tatty - stained carpets, wobbly bathroom tap; service at breakfast hit and miss - young staff seemed undertrained so a lot of mistakes/wrong orders/forgotten orders; housekeeping also variable - one day dirty cups were left on the bedside tables. The parking behind the hotel is very convenient and charged at £12 per night. We only ate one dinner in the restaurant, on a Thursday evening when It was very quiet. We were underwhelmed with our choices, but other options may have been better. So, most issues could be easily addressed though staff training and some TLC in the rooms. Nothing was major enough to make a complaint, just an accumulation of niggles.

"Great stay"

4
Egough123, Barnsley, United Kingdom 26/07/2019

Room was lovely for the price, I think we may have been upgraded because it looked bigger than on the pictures. The exterior and the room very both beautiful and clean. Our only problem was the weather it was very hot and so the room was also very hot and there wasn't any air con.

"Fantastic location value and quality. DO NOT MISS!"

5
GPJimmy, Bath 24/07/2019

Amazed by this hotel! Newly refurbished throughout by the look of it.Brand new carpets and pain job. Elegantly contemporary. Bathrooms ultra clean new well fitted and great shower. Superb value for money.£53 twin room only. Cheaper than Travelodge!!! Fantastic location. Fat badger below- the best bar in Harrogate - very smart and beautiful outdoor seating areas. Best value in Harrogate by a country mile! Giver this hotel the custom it truly deserves! (A slightly friendlier welcome on reception my only niggle....)

"The White Hart, Harrogate"

5
derekhutchings, Driffield, United Kingdom 24/07/2019

Booked a “Cosy Double Room” the room was as described, adequate, very clean, good bathroom with bath and overhead rain type shower which was really appreciated considering the hot weather, All in all, excellent value for money, very helpful and courteous staff, they even put a fan in my room after my son put a request in for one at the bar downstairs,

"Average stay"

3
eggnobacon, Harlow, United Kingdom 24/07/2019

Stayed overnight and was impressed on arrival for this smart hotel, we were swiftly checked in to room 124 by the friendly receptionist. Unfortunately our room was noisy due to having air conditioning units directing outside of our window which had to be open due to the heat and no air con. We were offered an alternative room 424 which was in the building next door to the hotel and was much better, only a few issues with this room which were: - Phone in room did not work - Milk had gone off - Main security door in the morning had been left open by housekeeping staff Went to the reception to return keys for other rooms we had been given to try when trying to find s quieter room and wanted to speak with receptionist about the issues we had with our room but found that a different receptionist was now working who was quite rude and abrupt. Small issue with the hotel bar: We got a drink from the hotel bar and within 10 minutes of sitting down all the lights were turned on and staff made it clear that it was time to leave as they were closing we would have not got a drink if would have known that bar was about to close! Parking charge for the hotel is extortionate at £12 overnight! I would stay in this hotel again if in the area and hopefully would be up to the standard in which I hoped we would get.

"Great location "

4
reloader22, Aberdeenshire, United Kingdom 23/07/2019

Very nice hotel tho very busy for the Great Yorkshire show . Price had gone well up . Staff were very friendly and helpful. Room was clean , tidy and well presented if a tad small . Very nice bar . It was very busy both nights . Breakfast was very good with top quality ingredients. Car park was very very tight tho and a little disappointed at having to pay extra for it

"A very pleasant place to stay"

5
davidrT7792IL, Chertsey 19/07/2019

This hotel is top in all categories: excellent room, excellent service, very welcoming and helpful staff, very good value, my evening meal was delicious and so was breakfast, with plenty to choose from. Great location too.

"An excellent location and a very good hotel"

4
DivadM71, Worcester, England, United Kingdom 19/07/2019

A comfortable and elegant hotel, with good staff and excellent dining options. Our bedroom - a standard double - was of good size and well appointed. An excellent bathroom, with shower over bath - although the shower pressure could have been higher. Its central location, with easy access to restaurants, shops, the convention/exhibition centre and valley park, makes The White Hart hotel a good choice.

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review and comments. It is lovely to hear you enjoyed your stay. We are perfectly located for the surrounding area. We do hope your return and book direct for the best rate. Kind Regards Fran

"lovely hotel"

4
Ian S, Manchester, United Kingdom 18/07/2019

The White Hart hotel is a lovely hotel in a good location in central Harrogate. The rooms are great, the Fat Badger is a great bar and offers good food. The staff are all friendly and there is a lovely atmosphere there. Its a little on the expensive side during exhibition weeks, but reasonable value compared to other local hotels.

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review. It is lovely to have you stay with us regularly for the conference. We do try our hardest to price competitively and also offer return direct discount. We look forward to welcoming you to further shows! Kind Regards Fran

"A stylish and well located hotel"

5
Trombone99, Durham, United Kingdom 16/07/2019

The hotel is very well located in a pleasant area of Harrogate, with convenient access to the main roads. My room was well appointed and comfortable, and the bar and restaurant were most welcoming, with a friendly and relaxing atmosphere and good vegetarian menu choices.

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your lovely 5 star review! It is great to hear you enjoyed the hotel and that we catered for your food needs. We do hope you return and book direct for the best rate. Kind Regards Fran

"Heart of Harrogate"

5
nbrack193925, Cambridgeshire, United Kingdom 15/07/2019

Couldn't have been more pleased to find this lovely Hotel in the centre of Bath. Helpful staff, great restaurant, Busy with great atmosphere. 5 minute walk to the centre. Opt for a standard double or above our cosy room was too small for more than a night. Book for the restaurant in advance to avoid dissappointment. Reasonably priced parking on site.

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your lovely 5 star review! It is lovely to hear that you enjoyed your stay and that the team looked after you well. We do offer a number of room types and the cosy doubles are small and cosy and perfect for 1 night stay or our standards offer that little bit more space. We do hope you return and book direct for the best rate! Kind Regards Fran

"Perfect stay"

5
strawbs81, birmingham 10/07/2019

This place is perfect for any business person. Check in was done fast and efficiently. I stayed in a huge room with everything you could need. The room was very quiet and bed comfortable. I must say 1st class!

"Very good but could easily be great"

4
DavidMcH92, London, United Kingdom 10/07/2019

I stayed here on business and really enjoyed it. The location is great with everything Harrogate has to offer within 10 minute walk. The room was lovely and the bed was incredibly comfy. I had a light breakfast which was very well priced £5.50 and offered plenty of choice. My only gripes were the cheap loo roll and very squeaky bathroom door which the housekeepers couldn't have missed yet chose to ignore it both times they cleaned the room. It wouldn't put me off booking again and I have already made two further bookings.

"A good hotel in an excellent location"

4
User 07/07/2019

We enjoyed our stay in a comfortable and spacious upgraded room in the building next door to the hotel but felt a little isolated from the main building even though it was only a few yards away. As there is no lounge area available in the main hotel our stay felt a bit like a stay in a self catering apartment rather than in a hotel. The only times that we used the hotel was for meals. Breakfast cooked to order was good to have.

"Nice base to explore Harrogate"

5
User 07/07/2019

The rooms were basic but clean and comfortable.The cleanliness standards throughout hotel were good. We ate our evening meal and breakfast in the restaurant and they were both good. Overall very enjoyable stay.

"Excellent location, room and breakfast"

4
wendykU5844TI, Nottinghamshire, United Kingdom 06/07/2019

Stayed over whilst attending a local exhibition and although the hotel was undergoing renovations everything was great. The breakfast was amazing and everything freshly cooked to order and worth the wait. The bar was nice, homely and comfortable with a great outside space when the weather suits. Rooms comfortable but way too warm which is the only thing I could fault. Bathroom a good size and good shower. Would definitely stay again.

"White Hart Hotel Harrogate Apartments - excellent value"

5
Goggler, Didcot, United Kingdom 05/07/2019

I stayed with my wife and daughter at the White Hart Hotel Harrogate for a week in late June, in the Ripley Suite apartment in the Montpelier building. Great facility with spacious lounge kitchen, balcony overlooking the Esplanade, and 2 well furnished bedrooms both with en suite bath & shower. The price included daily room cleaning and bed make-up, and for a nominal extra cost full 'Yorkshire' breakfast too. The reception, restaurant and cleaning staff were polite and helpful, and really made us feel welcome. As a base for exploring Harrogate's attractions and restaurants you couldn't find anywhere better in my opinion. It is also easy to get from the hotel on to the major road network to visit North Yorkshire and its Dales, gardens and stately homes. Overall an excellent hotel facility, friendly staff and very good value for money.

"Friends wkend away"

5
User 04/07/2019

I have just spent a perfect wkend in the Whitehart Hotel with beautiful friends. From us checking in to checking out nothing is a problem the atmosphere as you walk in just set you in the mood for your wkend. Rooms were the best ever second time we've stayed in the apartments and WOW just perfect. Breakfast is outstanding there was a party of 6 and there our table was ready and the same for the sunday. Myself and friends cannot highly recommend this hotel whether couples which iv been with my husband or girlie wkend away.

"Another great stay at this beautiful hotel"

5
glo35, Irvine, United Kingdom 03/07/2019

This was our Forth time we have stayed here, and even though we got a cheap Sunday rate at check in we were given a larger room, but not only that, the room was just newly renovated, it was beautiful. The staff couldn't do enough and we spent the two afternoons and evenings in the Fat Badger beer garden. Food and wine excellent. And Quiz night with Clarky. made our stay complete. One more thing...best night sleep for years zzzz.

"Lovely stay"

4
diane1257dc, Leyland, United Kingdom 02/07/2019

We have stayed here 3 times, twice for the Christmas markets and once in summer for a weekend away. The rooms are comfortable just a little bit too hot. You get a hearty breakfast. The staff are lovely and very helpful. We have booked to go back in November for the Christmas markets again this year.

"Another lovely stay."

5
User 02/07/2019

We have stayed before and will stay again. We stayed in the Ripley Suite which was lovely and very clean (apart from the lounge floor needed a good mop) but everywhere else including the bathrooms was spotless. The balcony in the heat was a much welcomed bonus. Obviously noisy until the V & A bar and restaurant closed about 1115pm but apart from that, we all had a good nights sleep. The cooked breakfast was delicious. Waited a while to be seated, as did everyone else we noticed and staples like butter, bread and juice needed to be requested to be replenished. I think more staff when it is so busy would be good as on a couple of occasions, we requested something then asked again but the staff had forgotten about the previous request but they were very busy. However, we all had plenty to eat. Excellent location to be able to wander around Harrogate. Reception staff very helpful and friendly.

"Bev,Lincoln"

4
User 25/06/2019

Ideal location for the centre of Harrogate, close to Bettys and the Turkish Baths, the car park behind is a big bonus, the Fat Badger pub restaurant is excellent with good value and very tasty meals,3rd stay here

"Last minute night away"

4
User 24/06/2019

Great location with own car park (charged) and a very good restaurant with a varied selection of menu choices and wines. We stayed in Room 104 opposite end from the Fat Badger which at weekends can get quite lively.

"Good location"

5
Beth141015, Market Harborough, United Kingdom 24/06/2019

Easy to find, parking available at the back (charge made), central location and within walking distance of most places of interest. Staff friendly and very helpful, bed comfortable and facilities modern, plenty of hot water. Breakfast was excellent, didn't eat in the dining room in the evening, but will next time.

"Lovely stay"

5
User 23/06/2019

Staff were friendly and efficient. The apartment was excellent, clean and beautifully decorated. Lovely stay i would highly recommend staying here. The pub is fantastic with a great selection of beers and gins.

"Quaint but disappointing"

2
User 21/06/2019

When I booked this location I read the reviews and looked at the pictures, it seemed great. The room that I got was on the 2nd floor in the corner and was really dated. It has an unusual smell to it, the floor was creeky with every step, and there was zero sound-proofing. As a result, I heard all the people at the bar, cars go by, and the person in the next room snore - yes paper thin walls! I also wanted to get the gym/fitness center but it's basically only open 3 hours each weekday! From 6:30AM to 7:35AM and from 6:30PM to 8PM - what kind of hours are these?! The reason this is not 1 Star is because the staff was actually nice and the restaurant was good. If i was rating the restaurant by itself it would be 4/5 stars.

"Weekend break"

4
Titch1064, Leeds, United Kingdom 18/06/2019

We stayed in a cosy double for one night. It was “cosy” but fine for the one night. It had everything you needed. The room was clean and nicely refurbished. The staff are friendly and the Badger Grill serves lovely food. The location is perfect for the centre of Harrogate and I would definitely recommend a stay here.

"Just Nice"

5
User 18/06/2019

Always top notch, very welcoming, room very clean, very relaxing atmosphere around the place not just the Fat badger just general, talking of the Fat Badger the food, drink and service was excellent as always, talkative, polite without being pushy or rude.. just right

"Why would they..."

4
cuilchick, scotland 16/06/2019

Without exception, every member of staff was friendly, courteous and most welcoming. The food and drink in the Fat Badger Grill and in the bar was a good selection and everything we had was really enjoyable. Was a bit surprised that I didn't have to prove my room number for bills to be allocated to my room - meaning I could have lied and so could anyone else who fancied someone else picking up the tab. As it was, all was fine. The rooms...we initially were given 2 tired, shabby, cramped rooms on the 3rd floor...saggy bed,mouldy shower-curtain (!!), low ceiling, unpleasant smell. Of course we complained and were moved to 2 normal rooms on 1st floor (above the bins, but hey...). That was the bit that disappointed. It's the 2nd time I've visited and they tried that nasty-room thing last time too. The breakfast coffee and cooked items were extremely good. However, the only fresh cut fruit was watermelon. Uncut fruit: pear and granny-smith (no banana) were too hard. Bread was generic sliced. Would I come back? Yes, because if you can get past the room-trick (and can park in the cramped carpark), it's a fun place. I'd like to have had time to try out what looks like a comprehensive beauty side. Again: well done the staff, they were great.

"Last minute decision"

5
jojo7576, Basildon 16/06/2019

We arrived in Harrogate not intending to stay, but decided once there it would be a good opportunity, We called the White Hart Hotel, and luckily they had a room that could accommodate a Z bed for the 14 year old groaner with us, The room was beautiful, clean and spacious. We had some use of a bathroom but it was not linked to the room, It was slightly down from our room, but this was not a real problem, just slightly awkward. Thank you,

"Nice Hotel"

4
User 14/06/2019

Hotel was clean, bed was comfortable, I found that the staff were very friendly and helpful.. The WIFI was disappointing. Great price though.Breakfast was fine. Didn't experience dinner and also got back too late for the bar.

"One of Harrogate best"

5
Safari35126140541, London, United Kingdom 13/06/2019

Perfect hotel to stay... central to all amenities Harrogate has to offer... friendly staff... lovely rooms.... restaurant excellent... with added bonus of lively bar also friendly staff... just a great place to stay..

"Harrogate weekend"

4
User 13/06/2019

Standard good however we were put into the annex which was disappointing for two lady’s on their own and quite isolating. Also got very wet going from annex to hotel. Room was fine .Hotel was comfortable and good location . Breakfast was good. Let down by not having any tourist information in room and no Instructions for tv or heating.

"Hen party stay over"

4
User 13/06/2019

We really enjoyed our stay at the apartments. The bedrooms were spotless and beautifully decorated. We really enjoyed spending time in the large communal areas. We will definitely be using the white hart apartments again!

"Leisure & business traveller"

3
User 13/06/2019

Room 312 was a good enough room with an adjoining seated area. The lighting was not very good. The bathroom was very small & dark.The shower was terrible, no pressure. The on site restaurant is excellent and the location is really good.

"Wonderful stay at The White Hart Hotel in Harrogate"

5
Tammy T, Ocean Springs, Mississippi 07/06/2019

We were wonderfully surprised when our group's rooms were upgraded to the Ripley Suite. Both bedroom suites and common living areas were lovely, clean, modern and very comfortable. We also enjoyed eating at The Fat Badger in both the dining room and pub areas. Also, the hotel was located in a really nice area of Harrogate and within walking distance to popular sites such as Bettys, Valley Gardens, shopping areas, and the train station. Overall we were greatly impressed and will happily refer your hotel to any family or friends who may travel to the Harrogate area in the future.

"Fantastic staff"

5
User 29/05/2019

The 5 star review is based on the contact with the staff at theWhite Hart, from the person who took my phone Booking, the check in staff and the bar and waiting staff (including a trainee) to the person who was cleaning the rooms in Montpellier House....all them were polite, thoughtful and helpful. Our room was clean, comfortable and quiet (which we asked for, great to have an iron and ironing board and lovely, large bathroom. The staff at the hotel made the stay memorable and we will stay again next time we are in Harrogate.

WHRDM, Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your Super review Helen! I am so pleased that you enjoyed your stay It means a lot to us that you have taken the time to write such lovely feedback and acknowledge all members of staff that you met during your stay. Hope to see you again soon. please remember to book direct to get the best available rate

"Perfectly situated"

4
User 23/05/2019

We stayed in the adjacent apartments 3 couples and a baby. it could not have been better we felt very at home recently refurbished and very comfortable. Each room had its own TV and tea coffee making facilities then a large family kitchen dining area. I would recommend this for couples or families.

"One night stay on Business"

5
Paul B, Birmingham, United Kingdom 22/05/2019

Apparently 'upgraded' and stayed in room 462 (Slingsby Suite). It was lovely and new and the room was ideal for my purposes - a one night stay on business. I would say that this room would be a squeeze for a couple if staying more that one or two nights - there is no wardrobe and very limited hanging space and just a single seat. I didn't eat in the hotel in the evening but the bar was busy and looks great. Breakfast was very good. It would be better if the £12 car parking fee was an option whilst booking rather than it being a surprise when checking in. I will stay again.

"Happy time in HArrogate"

4
miketodd40, Guisborough, United Kingdom 21/05/2019

A very enjoyable stay. Our room was in the next building which was fine as the weather was warm and dry so walking back out of the hotel wasn't an issue. The staff were very helpful and friendly and the breakfast was excellent. The only issue was the noise from the next door room's TV. This wasn't because it was particularly loud but more the fact it was on the wall of their room that was behind our bed, basically making our room a sound box for it! A more sympathetic placing of the TV would help. Otherwise a pleasant stay and the hotel is well placed for the town itself.

"Birthday night away"

5
User 21/05/2019

Beautiful hotel in a beautiful location . Very central to everywhere we needed to be and the car park was such a plus to be able to park your car when staying at the hotel. We will defiantly be returning again . Thank you

"Cosy hotel"

5
User 21/05/2019

Stylish, clean and cosy rooms. Great restaurant with a lovely atmosphere and great food. Lovely breakfast with good service (but stingy on the baked beans though!) Helpful & friendly service within the hotel. Brilliant location to stay to enjoy the heart of Harrogate

"Let down by the mattress...."

4
MrMarkBennett, Northampton, United Kingdom 16/05/2019

We had a Friday night stay here in a standard double room. With views onto the Hotels statue of a Hart and park beyond the room itself was nice and fresh with a huge walk-in shower in the decent sized en-suite. The staff were very welcoming and sorted the convenient on site parking charge for our stay. With the current building works in progress the lift was out of action but being on the first floor this wasnt a problem and we were offered help with our bags had we needed it. We came and went whilst we explored Harrogate and enjoyed the in house Fat Badger Bar for a night cap before going to bed on a very cheap feeling spongy mattress which led to a poor nights sleep. Thankfully breakfast made up for it which was excellent and covered all bases. We would happily stay here again as it offered good value for money but I would need to check the mattress first hence the reduction from 5 to 4 stars.

"Family Wedding"

5
User 15/05/2019

Everything was better than expected and the staff couldn't do enough. I hope to make a return trip. The food was fabulous, the room was a good size, the bar area was very pleasant and there were lots of different areas to sit and relax. Very close to all amenities and Bettys Tearoom was only 5 minutes away - bonus!

"Nice hotel, lovely pub but too small rooms"

3
Helen1587763, Rossendale, United Kingdom 13/05/2019

Really nice hotel in good location and The Fat Badger pub is a great extra but the rooms are too small . Our room overlooked the front which was nice and it was nicely decorated although a bit sparse but it was definitely not a double room. They need to put a single bed in and call it a compact single room . We were there for two nights and it was really difficult to unpack. I moved the slim dining room style chair from infront of the mirror it was blocking and put it in front of the door which we had to move back to leave the room as there was no where else for it to go. Only one person could walk sideways round the bed at once. I had to leave all our clothes in the suitcase except those I could hang in the tiny wardrobe which made it uncomfortable to be in the room. Such a shame but we have stayed in many of the other hotels in Harrogate and all have had a much more reasonable size. I did mention our room was too small when we checked out but I was told that was the size of all the double rooms and in fact we had got one of the best ones and we had a front view. On that basis we wouldn't stay again and I was a little disappointed we were then still charged for car parking. It would have been nice to acknowledge our disappointment at least with a complimentary car park as the rooms are not cheap at £100 room only for one night to have been disappointed.

"Would stay again"

4
X371RYjamesh, Cleckheaton, United Kingdom 12/05/2019

Nice looking building on arrival. 2 storey car park, was spaces but full and tight if parked on lower floor. Also expensive rates. Nice receptionist and very nice rooms. Spacious and contain everything required. Nice bar area with outdoor seating and good choice of drinks

"Absolutely fantastic"

5
cleach1975, Manchester, United Kingdom 12/05/2019

We have just come back from a one night stay at this hotel and I can't recommend it enough. It was a special birthday celebration for our friend and the staff really do go above and beyond. We stayed in two of the apartment rooms which were spotlessly clean and beautifully decorated. We paid for a private cocktail making class which was put on for us in the lounge area of the apartments. Kerion did the class and was professional, friendly and knowledgeable and made the class really enjoyable. Lucy was helpful and friendly from the first enquiry and fran was amazing with all her help in keeping secrets from our friend to help make her day special. It's amazing value for money and every member of staff is polite and friendly. I would definitely stay here again and wouldn't hesitate to recommend this hotel. Simply stunning

"Best in Town"

5
LangdaleEstate, Great Langdale, United Kingdom 09/05/2019

Go to the White Heart on the first Tuesday of the month is not to be missed. Great beer, great food, great company, great atmosphere. Will definitely be back for more of the same once i have recovered from this one :)

"A late weekend away"

4
carole a, Sunderland, United Kingdom 07/05/2019

We stopped here on Good Friday,1st visit to this hotel. Room was slightly small, but very clean. Tea and coffee facilties was available. Bathroom was ok size, plenty of towels etc. We did not opt for breakfast, but for the price I paid I would recommend this hotel

"Good stay"

4
User 07/05/2019

Stayed here with the mother in law and took the hubby the rooms were clean and had everything you would need . Breakfast was good and the seating area was lovely for the evening meal as well . The bar was trendy and the staff were friendly who we met through out the hotel we would stay again and the mother in law enjoyed as well which makes it a bonus for us !

"Great little break. "

4
User 06/05/2019

Location is great. Easy to find. Car parking available and not too expensive. Easy to walk around Harrogate from the hotel. Check in was straight forward. Room was fab. Fat Badger pub is great: fab atmosphere and good food menu. Bit noisy one morning when a vehicle parked right by the window and left engine running for ages. And chefs left a little early one evening so we couldn't get a late bar snack. Otherwise a wonderful break.

"Exceptional "

5
wvlmstuart, manchester 06/05/2019

We've stayed in a few hotels in Harrogate and found the white hart hotel to be the best by far. With its perfect location in the heart of the town with the added benefit of on site parking which is ideal, as we have struggled to park the last few times in Harrogate. The building itself is beautiful. The bar and restaurant are excellent. The bar offers bar meals at a very reasonable price. The bar was quite busy later on in the day but had a good vibe & atmosphere. They have a great outside seating area also. We ate in the ‘fat badger' restaurant in the evening. The menu had a good varied choice, food was delicious. Staff were very friendly, polite & professional in the bar, restaurant and upon check in. The hotel and rooms are very clean and well decorated to a high standard. We stayed in cosy double, lovely & clean. Slept very well indeed. The breakfast was also made fresh to your order with good ingredients There is also a large selection of fresh fruits and yogurts plus savouries to choose from great value for money. All in all from the staff to the quirky bar this is an exceptional place to stay in Harrogate, and will definitely be returning.

"Good location but pricey considering room size"

3
Speds83, Wakefield, United Kingdom 03/05/2019

An OK hotel with a good location. The reception area was really nice and inviting.The room was clean but exceptionally small. No space down one side of the bed and very little at the other. It was more a Premier Inn standard (with a few toiletries thrown in) I'm afraid. The staff at the Fat Badger were superb as always. The check in and out ladies were very helpful. The Night Manager not so much when I needed something. Breakfast was nice with lots of choice but the full cooked breakfast was small. Considering the price of the hotel I think the £12 parking is a little steep also. I don't think we'll be back unfortunately.

"Good overnight stay"

5
JoG1973, Redcar 25/04/2019

Lovely big room, easy and speedy check in and out. Friendly staff nothing too much trouble. Free wi-fi and 10% off drinks at the Fat Badger. Overall a very pleasant stay would definitely stay here again.

"Nice hotel"

5
Me2013, Newcastle upon Tyne, United Kingdom 24/04/2019

Lovely staff and hotel is beautiful also the rooms next door are also as spacious with large ceilings.. The Bar in hotel has the most amazing cocktails and food. Room service could improve but overall I love the area and the hotel grounds.

"Comfortable bed and badly designed bathroom"

3
ArgentineTango, South East 24/04/2019

I had an interesting stay at the White Hart. The check in was efficient. I was in the annex which is a short walk from the main building. The room was spacious and well designed with a very comfortable bed. The WiFi could have been better as it kept dropping and wasn't very strong. I slept well and the room was very quiet. The bathroom however was really badly designed. It took forever for the taps to produce hot water in the basin. The shower was designed with a floor level, very flat tray. This had the consequence that despite having really bad water pressure, the shower almost always flooded the bathroom because the tray was too shallow to contain the water. I think this is a design flaw. I would also think that a deeper shower tray and better water pressure would improve the experience. I stayed room only and did not try the breakfast. The restaurant looked very nice and seemed popular. Accordingly while there was nothing wrong with my night's sleep, I would not stay here again because of the bathroom problems. Having to paddle through an inch of water to the sink is not much fun.

"Aesthetically pleasing"

4
Marvmim, Nottinghamshire, United Kingdom 23/04/2019

The hotel looks lovely from the outside,the rooms are really nice and decorated well. Location is perfect. A bit annoying that you have to pay £12 for a days parking! And we could hear a lot of noise from the surrounding rooms, next to us and above, banging,talking and squeeking floorboards. But all in all it was a nice stay.

"Central hotel with car parking"

5
User 22/04/2019

Stayed here over Easter and would highly recommend. The hotel was lovely and clean. Staff very helpful and friendly. Everything you need in your room, including iron, ironing board and hair dryer. Very spacious rooms and hug bed! The hotel has its own car park (chargeable) which is a bonus. Centrally located.Can't wait to stay again.

"Gorgeous Hotel "

4
sgeeggg, Harrogate, United Kingdom 17/04/2019

Me and my Fiancé love this hotel and when travelling for my work we have often booked this hotel. We have always found the hotel very clean and accommodating. We have never had any issues with the food it has always been up to scratch however sometimes the breakfast can be hit and miss as you order cooked items via table service this is good but it's limited and often eggs can be very undercooked. Last time we stayed we found our bedroom door wouldn't shut properly with the door mechanism it's self not holding the weight of the door and without realising we was walking off shutting the door not realising it was then coming open which we wasn't to know as it wasn't a fault with our room key cards it was the door its self. Please make sure you always very firmly shut the door or slam it as such as we would hate someone else to experience it. After we spoke to reception they sent someone up to fix this. The room is always filled with loverly condiments of Harrogate spa water and a large selection of teas, coffee's, biscuits etc which is brilliant we can't fault it.

"I would not return"

1
Sarah87-Hull, Kingston-upon-Hull, United Kingdom 17/04/2019

I have recently stayed at this hotel for one night and I was left feeling very disappointed. Positives: the room was clean, pub food was great and the breakfast was lovely. Negatives: the room was located on the first floor above the gym. We were not made aware of this upon check in and we were woken at 5:50am to the sound of loud music and banging from the equipment! Unacceptable when you have not been informed of this issue. I would have liked to have been given a choice to move rooms or stay at a different hotel. I believe all guests should be made aware of this and therefore I am writing this review as the hotel don't do this. I don't give unfair feedback on any reviews. There is currently building work going on at the hotel which isn't a problem. However, I am unaware if this created a problem for no storage space. Room toiletries and other various items were stored under sitting spaces in the corridors and left very untidy. A single fold up bed was also left out all night and morning. I would normally look past these small issues but due to the extremely early morning noise I found myself criticising everything that isn't good enough from a £100 a night hotel. I would recommend to stay in a different hotel or if you plan to stay here regardless I suggest to request a room away from the gym.

"."

5
A297KKchristophers, Beverley, United Kingdom 13/04/2019

Love staying at this hotel, would not stay anywhere else in Harrogate. Staff are friendly and helpful, nothing is too much trouble. Rooms are immaculate and very clean. Food is delicious in the restaurant.

"We will be back."

5
User 13/04/2019

Charming people on Reception match the rest of the hotel. We stayed in a serviced apartment next door which was very comfortable and relaxing. If the only negative comment I can think of is the lack of an oven glove then you can tell we had a great time. I have found Harrogate to be a terrific destination and The White Hart could not be in a better location.

"Beautiful hotel"

5
User 13/04/2019

We decided to ad an extra day on to our trip in Yorkshire and found this hotel on laterooms.com and we were amazed at what we got for the price! Our room was small but perfectly arranged for practicality and function, the staff were lovely and the hotel was gorgeous. We had drinks in the bar and delicious food at the restaurant. I'd highly recommend this hotel to anyone in the Harrogate area

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your lovely 5 star review. It is great to hear you enjoyed your stay with us. Our rooms do vary from small doubles to standard doubles to 4 poster and deluxe doubles for an extra special room. If you book direct we can always do a better rate online and sometimes this will mean you will be able to book an upgraded room direct for the same price as online. Our Fat Badger Pub and Restaurant provides guests with an amazing selection of home cooked foods and wide range of drinks. Guests even get a discount off their first round! We look forward to welcoming you back and please book direct for the best rate. Kind Regards Fran

"An excellent hotel in an excellent location"

5
User 12/04/2019

A very comfortable and well located hotel. All the staff we encountered were very friendly and helpful, reception, restaurant and housekeeping. the evening meal we had was excellent and reasonably priced. The room and the bathroom were spacious, well fitted out and spotlessly clean. The second time we have stayed here and we will be back in the future.

"Never fails"

4
User 11/04/2019

Love this hotel. We hve stayed here on numerous occasions and it doesn't fail to deliver. The rooms are stylish clean and very comfortable. The staff are friendly and helpful. We are never disappointed. We have stayed in nearby hotels and this has high standards without the pricey rates. We will always choose this over other hotels in the area. The bar attached to it "the fat badger " is also an excellent bar with great friendly staff and fab food .

"Two night spring break"

4
Mal D, Derby, United Kingdom 10/04/2019

A beautifully positioned hotel in the centre of Harrogate. We had breakfasts and one dinner served in the very pretty dining room. Both were very good. We particularly liked the badger bar with its friendly staff. There is some refurbishment happening at the moment but we didn't find it intrusive.

"Excellent"

5
MarieDerek, Derby, United Kingdom 10/04/2019

1st time we have stayed in a Best Western Hotel, if they are all as good as The White Hart in Harrogate, we will be using them more. Cheerful, smart and helpful staff. Excellent food, clean Room. Right in the middle of Harrogate, with car park.

"Weekend Break"

4
Rea9, Shropshire 10/04/2019

Excellent stay. Perfect location. Clean, lovely Hotel. This Hotel is set in the centre of Harrogate, with everything within walking distance. Hotel and Rooms lovely and clean. Shower did not have much water pressure. Friendly Staff. Continental Breakfast could include Cheese and Meats like most breakfasts, but this was not a problem. Choice of full breakfast if required.

"Hospital stay"

4
philip r, Mirfield, United Kingdom 02/04/2019

Young man feom bar very helpful with parking issues outside. Nice room and facilities. Hot water clean sheets towels. Nice to have tea and coffee in room. I loved it because there was ear buds toiletries to use. Bfst lovely order what you want fresh to table. A nice peacful hotel. Soup and bread lovely in bar.

"A lovely hotel in beautiful surroundings"

5
Jasmine P, Rochdale, United Kingdom 01/04/2019

Was upgraded free of charge to a lovely suite. Very comfortable beds,large clean room, friendly staff, and a great cooked breakfast. A shame parking wasn't free, but at least the carpark is secure. Would definitely stay again.

"Well priced good hotel "

4
Gerryanne, Holetown, Barbados 30/03/2019

Good hotel in centre of town. Very helpful staff, had a great cocktail in bar. Very Tasty evening meal, breakfast was excellent with plenty of options Room pricing very reasonable indeed Car parking overnight stay till 14.00. Would recommend it

"Very nice stay"

5
User 29/03/2019

Stayed for 1 night on business and the food and room was of a very high standard. Would happily stay again. They have parking on site and their Bar / Restaurant. Recommend the Full English breakfast. Currently being refurbished during the day.

"Excellent central location"

4
User 29/03/2019

Have used the apartments a couple of times now, they are spotlessly clean, in a great central location, and the parking is reliable (for an extra £12 a day): The hotel restaurant and pub are worth a visit. Facilities limited for those wishing to self cater.

"Good but not without problems"

4
AlanW47254, Oswestry, United Kingdom 29/03/2019

I was not very impressed with the restaurant. There were problems when my party had dinner on one night of our stay and I felt that breakfast was definitely not up to the standard I would expect at the normal price. However the staff outside of the restaurant were both friendly and helpful. In the bar we were served by friendly staff who made us feel welcome. When we highlighted an issue with one of our rooms to the staff on reception it was taken seriously and immediately resolved by offering us another room. I do not feel that it could have been dealt with any better and it certainly salvaged the remainder of our stay. Thank you I did not notice, at the time of booking, any notification that there were building works taking place. That would have been helpful. Additionally, our original room was badly affected by noise from the kitchen ventilation system, although this was resolved by offering us a different room.

"Hurrah for the White Hart Hotel"

5
dubbleh2017, London, United Kingdom 27/03/2019

My second visit to this lovely and very comfortable hotel. I was sharing a room with a colleague and we were delighted to get the same twin bedded room (106) that we stayed in last year. The room was spotlessly clean (as was the bathroom) with very comfortable beds and lovely pillows. Plenty of hot water and a powerful shower too AND bathtowels that were big enough to fold around you. We checked in, having parked our car on the car park and we did know about the £12 charge and it is a reasonable charge too, particularly as the hotel is so centrally located. We retired to the Fat Badger bar for a very good cocktail from a very plentiful list - guests receive 10% off their first round of drinks. We found the drink prices to be extremely reasonable compared to “down south”. The bar was extremely busy, which was nice as it was a “buzzy” atmosphere, but it was difficult to find a seat. We were fortunate enough to find a couple of seats fairly quickly and soaked up the atmosphere. We would have eaten there too, but it was so busy, we realised that it would probably take ages to get something to eat, so we ate out on our first night. We ate in on our second night - a Sunday and we were very relieved that we could still order food up until 9pm. We had a great Sunday Menu two courses and some very nice red wine. My only negative comment was that the room was so HOT but we turned off the radiator and opened the window and it cooled down eventually. We would definitely stay here again, but would probably phone ahead to ask them to turn the radiators off before arrival. We didn't eat breakfast here (so many other places to try in Harrogate) but we did have breakfast here when we stayed in 2018 and it was very good with plenty of choice. There is complimentary tea, coffee and hot chocolate with biscuits in the room. Well done White Hart. Your accommodation is great and your staff are, in the main, helpful and welcoming. Thoroughly recommend for a business trip.

"Good, but!!!"

3
106judy, Preston, United Kingdom 26/03/2019

Stayed for 2 nights.Could understand four poster bed room. Small but clean.Bed had wooden slants down the side making it uncomfortable. No fridge.So no fresh milk. Staff friendly. But my husband was struck in the lift for a good twenty minutes.Along with another couple who were very panicking. There was no apology from the staff at all. No water in the room. My husband was ill.But I was refused sandwiches in the room.So room service poor. Have to say the food in restaurant was good. Hotel very central for Harrogate. As other people have mentioned £12 for car park per night seemed a bit steep.

"Fantastic place to stay"

5
User 26/03/2019

We stayed at the White Heart over night as part of our end to a weekend in Yorkshire visiting family. We have fallen in love with Harrogate and the White Heart hotel we really loved. Very clean, friendly staff and fantastic food in their onsite restaurant. The Fat Badger bar was so cosy and had a lovely ambience, we will definitely be back for another visit and would highly recommend a stay here. Thank you to all the staff.

"Great last minute overnight stay"

5
HolidayMadW, Glasgow, United Kingdom 20/03/2019

Room appeared to have been recently renovated. Room had a four poster bed and while this seemed strange, as the frame protruded at the sides, the bed was very comfortable with a great mattress. Didn't eat there but had a drink in the bar which was also nice. Would have no hesitation in staying again.

"Great Location"

4
User 20/03/2019

Great location in the middle of Harrogate with easy walking distance to local attractions and shops / bars. Room wasn't very big but suffice. Room was clean and hotel décor was nice throughout. Only complaints was that the curtains didn't fully cover the window so when it got light outside it woke you up. Only other issue was with the extractor fan in the bathroom which didn't work. Overall still a good experience and would probably stay again and recommend to friends.

"Weekend away"

4
pgppg, Barnsley, United Kingdom 19/03/2019

We had a superior room in the building just up the road which was very nice apart from noise issues you can even hear conversations from next room !! Would be a nice touch to provide bottled water ? Bed was very comfy and huge slept very well apart fom noise from other guests which could not be avoided

"Fantastic Harrogate stay"

5
shieldsrobson, South Shields, United Kingdom 19/03/2019

Stayed in many Harrogate hotels, but this is the best so far Large newly decorated bedroom, friendly staff, great breakfast, Fat Badger bar (part of the hotel) was lively and sold a good selection of beers. Plus hotel is centrally situated.

"Alison"

5
Roving66084786337, Penrith, United Kingdom 18/03/2019

My Family and I spent the weekend in Harrogate for my sister in laws 60th Birthday I arranged with the White Hart a surprise meal there for her and the family in the restaurant We could not of been looked after any better They looked after us brilliantly and we could not of asked for a more special night The food and the staff are excellent Thank you White Hart x

WHRDM, Manager at White Hart Hotel & Apartments, responded to this review
Thank you for such a pleasant review. It is great to hear the surprise worked out well and we provided the best service for your sister's birthday. We do hope you return and celebrate more occasions with us. Kind Regards Fran

"Excellent room and service"

4
John B, Blackpool, United Kingdom 15/03/2019

Excellent room and service. I did not find anything exceptional on the menu (we ate in the hotel on all 4 nights of our stay) at the best I would rate the quality of the food produced as just above average. Certainly when we stay here again (which we will) we will be dining out more often. As I said the room was excellent, nice and roomy and with the requested 2 armchairs. All the staff we spoke to were pleasant and helpful.

"Excellent Hotel"

4
Jan81, UK 15/03/2019

The White Hart is very centrally located. Our room was in a Annexe which made it quiet and it was very clean and comfortable. Receptionists could have been a bit friendlier but it wasn't an issue. Breakfasts were fine but I would like to have been offered a wider choice of fresh fruit. I would definitely stay here again and recommend it. The price we ended up paying was comparable with a budget chain but the White Hart is far supsrior.

"Short break in Harrogate"

5
BIGJON1, Dronfield, United Kingdom 14/03/2019

The hotel is in an excellent location. Close to shops, bars, pubs, restaurants, Betty's tea room, Turkish baths etc. Reception staff were very friendly and helpful. Room was nice and clean and spacious for a small double. Tea and coffee making facilities in the room much appreciated. Room comfortable and quiet. Very nice hot shower. Didn't eat in the hotel but The Fat Badger was very welcoming. Overall really enjoyed our stay. Would highly recommend

"Great Selection of Food"

4
briancwhite, west yorkshire 14/03/2019

Visited with 5 others. We all chose a different meal and were very satisfied with the presentation and quality. Service was excellent. The restaurant is spacious and well decorated. The only downside was that the portions of food was small.

"One of the best Harrogate hotels"

5
BryanRobson, SouthShields 13/03/2019

We've stayed at numerous hotels in Harrogate, but this is by far the best. Great breakfast, friendly staff, nice popular bar and centrally located. Bedroom looked recently decorated, and bar and restaurant areas were immaculate. Will definitely return

"Valentines escape "

4
YorkRam, York, United Kingdom 07/03/2019

This our favourite escape! Beautiful hotel and very reasonably priced. Great location for walking to Harrogate's countless bars and restaurants. Voucher for first drinks in the Hotels very own ‘fat badger' pub are also a nice touch. On site parking for a small fee is also useful. Would recommend paying slightly more for the deluxe double room for added comfort.

"With friends, convenient but tired "

3
HJW0811, Leeds, United Kingdom 04/03/2019

We had a good time when I stayed here overnight or Saturday night. We had 2 twin rooms. The hotel rooms were a ok but the beds are in need of a revamp - mattresses pretty lumpy. The room was clean. The bathroom is a bit basic and smells damp. The shower in one room was not powerful. The room was quiet enough. The breakfast was very nice and we enjoyed the bar on the Saturday evening, reasonably priced with a good atmosphere and great selection of drinks. The staff were very nice and we appreciated the hotel parking.

"Worth a stay but few areas let it down"

3
Alison M, Bexleyheath, null, United Kingdom 03/03/2019

Stayed here for 2 nights over the weekend. Overall a good stay, room was nice, check in easy and loved the pub downstairs. Few things stopped it being 4/5 stars for me - We ate in the restaurant Friday night and after requesting the bill waited 25 mins to be able to pay even though it was virtually empty as they seemed to have forgotten we were there. Also breakfast Sunday morning my sausages were so hard I couldn't cut into them let alone eat them and no-one came to see if our meal was ok, disappointing. Staff in the pub were an asset though and knowledgeable about the wide selection of gins on offer. Location is it's biggest selling point.

"Overnight Stay"

4
Bpm1976, Peterborough (England) 26/02/2019

We had an overnight stay whilst visiting Harrogate for a theatre break. Having never been to Harrogate before, I was primarily led to this property based on location, price and reviews. The location was spot on and meant we could park the car up for the weekend. The Hotel appeared very popular with non-residents also which was a good sign. Check in was straight forward and our room was pretty much what we expected. It was clean, warm and reasonably decorated. We used the bar a couple of times which is a real asset, great choice of beers and a friendly bunch of bar staff. In fact everyone we encountered at the hotel was positive and friendly.

"Lunchtime visit"

5
davidmwarden, Sunderland, United Kingdom 25/02/2019

Stopped off here on a National Holiday Yorkshire Dales trip. Decided to have lunch and went into the Hotel and the Fat Badger Bistro. Fabulous decor, welcoming staff and good food and ale. Highly recommend for a visit.

"February half term"

5
User 24/02/2019

Lovely nights stay here in February half term 2 adults 1 child age 12.Met on reception to check in lovely lady very pleasant!Room was spotless lovely comfortable bed gorgeous bathroom.Excellent location went to ginos restaurant for tea really nice.Breakfast was excellent great variety hotel manager came over for chat check everything was up to standard which was a lovely touch!Couldn't fault stay definitely will be returning soon!!!

"Nice hotel, great location! "

4
PhillipaD, Durham, United Kingdom 23/02/2019

We booked a double room (room only), we got a really cheap deal and room was good value for money. The room was quite small but nicely decorated with a comfy bed and good bathroom but the room was very warm (strange in February...wouldn't like to stay in summer as I think it would be unbearable). The location of the hotel is excellent for shops, bars and restaurants! Check in was fine although, could have been more informative, they didn't tell us what time to check out or what to do with regards to car parking. Check out was slow, receptionist was taking a reservation and there was no other staff available to check us out, took about 5 minutes, a small thing really. During the week breakfast finishes at 9.30 so we gave it a miss and went to Hoxton North (pretty much next door) after we'd checked out and it was lovely! Overall, our stay was fine and the hotel served its purpose for a night out in town.

"Highs and lows"

3
LeedsSarahLeeds, Guiseley, United Kingdom 17/02/2019

Overnight stay last night for our anniversary was good but not great. We paid premium rate of £126 b&b but sadly did not feel our experience to be as good as it could have been. The positives were location of the hotel and the bed was super comfy with luxurious linens and fluffy towels. The H2k toiletries added an extra touch too, however the room was billed as a superior deluxe and kinda felt a bit ordinary. The room was uncomfortably hot even with radiators turned off and 2 windows open , no air conditioning so despite the lovely bed and sheets we didn't sleep too good. Breakfast finishes at 10am and check out at 11 which is way too early, most other hotels I've stayed usually give more time especially on a Sunday. Breakfast was served made to order but my full English arrived with stone cold poached egg and mushroom and the rest only Luke warm. I tried to catch one of the several dining room staff who were far more occupied with resetting tables for me to speak to. I had to take my plate over to the front of house guy to ask him to replace my breakfast. Several of the items on the cold table had run out and not been replenished so I watched my husband eat his breakfast whilst I waited for mine. Although the waiter apologised and brought the re-heated same breakfast it ruined the special anniversary breakfast I had envisaged with my husband .

"Lovely stay"

4
ge0rgia0wen, Leeds, United Kingdom 13/02/2019

Stayed over for a night, receptionist was lovely and kind, explained everything properly. Small double room was a decent size, bathroom as well. Both were clean as a whistle, bed was comfy. Tea coffee biscuits provided etc. Only problem being the shower itself, water was pulsing and pressure was absolutely rubbish. Other than that, nice hotel :)

"Perfect accommodation"

5
User 12/02/2019

Where do I start ? From welcoming staff to perfect accommodation , excellent bar and restaurant and scrumptious breakfast. We came to Harrogate for a girls night away , booked online and chose here from the pictures. ( normally best pics online and then your disappointed ) , this apartment was better than the pics we saw . Modern and most of all CLEAN . We booked into the Fat Badger restaurant for later in the day so we could have a look around the town . Only thing that spoilt it was tha rain . Still had a nice coffee and cake at Mamma Doreen's and cocktails at Revolution de Cuba . Meal was lovely and priced right for what you got . We're looking to make this hotel an annual event now .

"Excellent"

5
moneypenny1963, Oswaldtwistle, United Kingdom 12/02/2019

We just recently stayed at the hotel for one night and as ever we had a lovely time. The room was nice, clean and warm. Everything you needed was provided. A great warm welcome from the reception staff on arrival. The food and drink served at the Fat Badger bar was excellent. Service was amazing. nothing too much trouble for them. We dined in the restaurant on the Saturday evening and ambiance was delightful. Now the food I had was delicious, but my husband opted for the Shepherds pie, which unfortunately was very dry and tasteless. We did let the waitress know, but that was it. No response what so ever, so a little disappointed that there was no feed back from the kitchen, but apart from that a lovely weekend we had. This will not put us off returning to the Whitehart Hotel

"Great"

5
User 09/02/2019

Fantastic stay. The place is great good food and drink and Fran at the front desk was brilliant. We will definitely be going back.The rooms are spotless and well sized. Also it's well positioned at the town centre.

"Great location"

5
fletcherviv, Blackburn, United Kingdom 09/02/2019

Lovely hotel. Very central. Great room. Delicious breakfast. Friendly staff. Comfy bed. Parking bit pricey at 12 pounds per night but at least it was safe. Love Harrogate. Come every year for valentines day

"Absolutely amazing place to eat"

5
Wendbrooks, Manchester, United Kingdom 05/02/2019

What a beautiful restaurant and bar especially near Christmas time it was stunning, we came here to have a meal and drinks in the restaurant and I'm so glad we did as our meal was delicious. We had the Chateaubraind for two people and it was the best steak we've ever had it was superb couldn't fault any of it definitely worth the money. The drinks were also great served by lovely friendly staff. I would definitely recommend to anyone and eat here again. Can't comment on the hotel or room side of it as we didn't stay here but it's a really lovely building and in a great location in the centre of Harrogate also with a nice outdoor seating area I would imagine it'd be lovely in the summer to sit outside with drinks.

"Excellent Hotel, ideally placed."

4
User 01/02/2019

Good location with a large car part, Nice room, good facilities,excellent staff, bar food was excellent. If you enjoy a Gin, this is the place to be in Harrogate. The bar is very popular and does get very busy from early afternoon onwards, particularly at the weekends.

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your lovely review and comments. Our Badger Pub on site is amazing and our gin shelf is busting with a range of gins. We do hope you return and book direct for the best rate. Kind Regards Fran

"Great location. "

4
User 30/01/2019

The accommodation and facilities are superb. The only reason this is not a 5 star rating is the fact that when we originally booked, the price was £69, a few days later it was £59, so we cancelled and re booked. On arrival I received a notification from booking.com that the same room was £44. There was even a couple in front paying that price, so I can't be completely happy knowing we paid over 30% more for our room.

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review and comments. Firstly I must say always book direct, it gives the best cancellation policy and also the best rate. In regards to the rate. Our rates do vary dependant on availability and competition and can also increase. In respect to the £44 this was for a small room and you booked a standard therefore the rate you gained was the best rate online as discussed if you booked direct you would have gained 10% off the rate. We do hope you return and book direct. Kind Regards Fran

"Staff issues"

2
steve m, newcsatle 29/01/2019

Stayed at the hotel 26/27 January 2019. Hotel is nice enough but having read the reviews prior to booking I was a little disappointed. The staff have a cold bordering on aloof attitude which I found puzzling. I would have been happy to park that other than the housekeeping issue we encountered on the Sunday!! Having had breakfast which is a definite plus for the hotel we returned to our 321 leaving to go into harrogate to do shopping/coffee etc. On leaving the room at 10 45 a member of the housekeeping staff was almost directly outside our door and my wife said to her in a friendly jovial manner" it's all yours " as she hang the clean the room sign on the door!! The woman barely acknowledged us and never even said good morning. We returned to the hotel at 2pm to find the same woman still on our corridor the sign still on the door and the room not serviced!! It was our intention to go back out again at 4pm for drinks and food so obviously we needed showered etc. My wife asked the woman if she'd like to do the room now so we could get ready without interruption to which she replied curtly " NO" We were forced to place the do not disturb sign back on the door and our room wasn't serviced! On leaving at about 3 50 there was a black bin bag outside the door containing towels, tea coffee products toiletries and a toilet roll!' How nice!! Very poor service !! Travel to Harrogate every year in January staying at the CRown, Yorkshire hotel, Majestic, Crowne plaza and many b & b s all infinitely more friendly and customer service aware!! Won't be rushing back!

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review and comments. It is sad to hear you were not 100% happy. Our housekeeping team do a Stirling job and work very hard. I do believe you may have spoken to one of team members who is from overseas and therefore does have limited English which they are constantly learning to improve. I am sorry if this came across as rude however we do employ a diverse work force. Of course if you were unhappy with the response and had contacted reception we would have ensured the room was serviced. We will speak to the team member to ensure the importance of cleaning the rooms for stay overs earlier and improve communication however this would have not been intentional. We do hope you return. Kind Regards Fran

"Great place to stay"

5
Joanne G, Tokyo Prefecture, Japan 28/01/2019

We had an excellent stay from check-in to check-out. The suite was comfortable and roomy for 2 adults and a child. We enjoyed a drink in the bar, breakfast was delicious (my son enjoyed the toaster!) and the central location was perfect for exploring Harrogate.

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your lovely review and comments. Our suite is perfect for our guests with children as the separate lounge area creates extra space. We do also have a range of apartments that have kitchen's too. We look forward to you hopefully returning and book direct for the best rate! Kind Regards Fran

"Excellent weekend break"

5
User 27/01/2019

Good comfortable room with all facilities. Friendly helpful staff. Super bar. Lovely restaurant. Excellent breakfast. Car park very useful good rate. Centrally situated.lift access. Easy booking and payment.

"Great Hotel."

5
Puxorb, Bourne, United Kingdom 24/01/2019

Great staff, clean comfortable rooms and a nice busy bar. Excellent breakfast even if the toaster is a little enthusiastic! It's my third or fourth? (10 night) stay here and I'll be coming back again for next years Christmas and Gift fair in January 2020!.

"Nice enough "

3
GeoffW192, Manchester, United Kingdom 20/01/2019

Booked a standard double at the white Hart for a Friday and Saturday night . The hotel it's self is set in a brilliant location in the centre of Harrogate . The staff were friendly and tried to accomadate us as best they could. The room was clean but we has had to change due to the size of the standard room . It was tiny !! barely enough room for 2 people to even walk past each other . We changed lucky enough and there were other people trying to do the same . pro's : great location , pretty hotel , great bar and restaurant and staff were friendly . con's : size of a standard room . car park is small and awkward, cost of car park . breakfast is £10 per person if pre booked car park is £12 per day . so if your both having breakfast and you use the car park for the weekend , expect a £64 bill at the end. we would probably use this hotel again knowing what we know now .

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review and comments. It is lovely to hear that you enjoyed the location and the team looked after you well. I am sorry if you found the room a little small; the rooms do vary in size due to the character of the building and pleased we were able to move you to an alternative room. Our car park is competitively priced and guests can leave their cars for 24 hours and we are lucky to have a car park on site due to our amazing location. I do hope you return and call us direct to book to ensure you request one of our front facing rooms. Kind Regards Fran

"Another fabulous stay."

5
User 20/01/2019

This is the fourth time staying at this hotel and it is without doubt the friendliest and most efficient hotel I have stayed at in Harrogate. Good atmosphere and great food. I am in the process of booking again.

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for a lovely 5 star review and comments. It is lovely to hear you found our team friendly and efficient and we looked after you well. We look forward to you returning and always book direct for the best rate and any special requests. Kind Regards Fran

"Check your billing carefully!!"

3
BarnacleScotland, Scotland 19/01/2019

My wife and I spent two nights at the White Hart room 312 16 & 17th January 2019. The accommodation was splendid as were most of the staff and I would recommend this hotel. My issue was with the receptionist on duty at 10 am on Friday morning when we checked out. Have no idea of her name but she obviously didn't enjoy her job. This unsmiling miserable creature charged us for car parking (we had travelled to Harrogate by rail so no car) and wine that we did not have. When challenged (politely) about these errors we were informed that the hotel just presumes you would have a car and add the costs to your bill. Funny how billing errors always benefit the house. Any way, and needless to say no apology. Without all this billing nonsense I would have given this hotel five stars. Happy smiley professional receptionists are vital as a first and last point of contact in a hotel of this quality so it is such a shame that our visit was tainted unhappy and untrained member of staff. Having said all this we would stay here again. But ladies and gentlemen...........check your bill for 'presumed' unwarranted and spurious charges. Bill & Edwina Scollay.

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review and comments. It is great to hear you enjoyed your stay with us overall. It is upsetting to hear that you have decided to insult one of our team members. Our reception staff work hard to look after guests and in no means should be referred to as "creatures". The error was an error and these can happen. We provide guests with full breakdown of bills if requested and of course if an error occurs we will rectify this. I am sure the team member was sorry and I will speak to the team to ensure they make there apology extremely clear to guests for a system error and sorry if you did not receive this at the time. We do hope you return and book direct for the best rate. Kind Regards Fran

"Noisy Wake Up Call"

2
NathanGi89, Sunderland, United Kingdom 13/01/2019

Firstly I would like to say about the positive things about the hotel. The room was spacious and clean. The Bar is worth a visit, my partner and I had the espresso martini which didn't disappoint. Breakfast in the morning was decent too. Now the negative parts. The room we had (Room 114) was, as it seemed, directly above the Gym, which at 0600 was blasting music and extremely noisy. This barrage of noise didn't really stop throughout the morning so we just got up and had Breakfast. This really spoilt our stay and I would not stay at this Hotel again. Also £12 to park overnight is a lot to ask for guests who have already paid to stay at the hotel.

WHRDM, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review and comments. I do believe we have been in direct contact and it is upsetting to read you still feel the need to review us when this matter has been dealt with directly. We do believe our car parking is competitive and guests have a full 24 hour use of this. I sorry that the gym disturbed you and this is out of character to be so early. Kind Regards Fran

"Birthday Weekend"

5
User 06/01/2019

Friendly and comfortable with excellent food and drink from the Fat Badger which is part of the hotel. Very comfortable rooms with all the usual amenities.Great location in the lovely Montpelier quarter. Be aware the hotel car park is not free.

"Totally Amazing"

5
User 06/01/2019

We booked late yesterday and I mention I had been ill for 12 weeks with a flu like bug. The receptionist was so helpful on the phone and happily provided us details of the rooms they had. When we arrived the Receptionist said she had checked the room for me to ensure the radiators were turned on so I shouldn't be cold and then showed my partner the other choice of room for future reference. It was about 1/2 hour after arriving that I suddenly spiked a high 39 degs temp and high pulse. I called 111 who sent a car and an ambulance who took me hospital. Anyway I was discharged after an a few hours but felt very rough. This morning I had breakfast in bed and the food was incredible. The room was lovely and modern and very clean. The receptionist was so helpful in letting us have a later than average departure as well. It was like we had visited a loving and caring member of our family as the care was most excellent. We would love to stay again less the drama next time. If you are looking at booking in Harrogate it's simple just book at The White Hart. For us there is no other choice and I am sure you will be ecstatic you did.

"Lovely hotel"

5
User 05/01/2019

Loved our stay very impressed. Perfect location very central. Fat Badger restaurant was fabulous amazing food cooked to perfection. Nice stay for my husbands birthday. We will defiantly return. Thank you

"Excellent gem !"

5
INTREPID357, Teesside 05/01/2019

Fabulous overnight stay. Spacious room overlooking the stray. Very friendly and efficient staff -plenty of them and it makes a huge difference! All round a great hotel with extremely good prices. Breakfast was delicious and served promptly in lovely dining room. Attached pub the fat badger is an added bonus! Great bar, warm and cosy, serving a good range of beers and fabulous too. Beautiful well furnished outdoor seating areas with heaters. Only thing that would have made it better is some blankets during cold weather. Great location with easy convenient car park. Overall this hotel offers excellent value for money. Definitely recommend. We will definitely return! Thank you

"New Years visit "

3
Helen_gem, Easington, United Kingdom 05/01/2019

Booked here for New Year's Eve and although the hotel itself is lovely and has an excellent location it was very expensive for the the standard of room that we received. It was a very small room and we could hear everything going on in the rooms around us throughout the night. It was not what I expected for the money that we paid.

"Birthday night out"

5
paulgZ7080CD, Sunderland, United Kingdom 28/12/2018

Absolutely first class staff brilliant room and birthday card an amazing touch Made my wifes birthday a memorable one Thankyou so much Will definately be staying here again breakfast was also fantastic

"Clean, central and with a bar attached - BRILL !!"

4
Paul C, Blackburn, United Kingdom 20/12/2018

The hotel is in a great location for exploring the city, close to shops, tourist destinations and loads of bars and eateries. The check in is easy, price not excessive - especially if you try a Sunday night, and it's attached to the Fat Badger Bar and Grill, so you don't even need to step outside if the weather is dodgy or you just can't be bothered. Slightly concerned that in the booking you are not told that if you want to leave your car on the car park it's an extra £12 (almost everywhere in Harrogate is permit parking only), but not enough to put me off returning. It just might be advisable to tell people in advance.

"I absolutely loved it. Room 312 is fab!"

5
Elisa B, Cirencester, United Kingdom 19/12/2018

I stayed with you in December 2017 and thoroughly enjoyed the stay. I then returned this December with a friend and we stayed in your suite, which was spacious and immaculate. We really enjoyed our stay and slept so well. We also had dinner on our first night at The Fat Badger, which was lovely. I will definitely return again next year. I stay in hotels a lot for work, so can become quite jaded when I come away on holiday, but this hotel is special. There is the balance of it having the mod cons and facilities, but also retaining the old fashioned charm and customer service.

"Lovely Harrogate Hotel"

5
User 19/12/2018

We have stayed at a few hotels in Harrogate but this one is now our favourite. Perfect location in Montpellier with a view looking up to the town centre and towards the Stray. Hotel has nice decor and the rooms are more than adequate. All staff were friendly, polite and efficient. The hot cooked breakfasts were freshly cooked to order which makes a nice change nowadays (usual array of juices/cereals/fruit etc also available). The attached pub (The Fat Badger) serves an excellent array of drinks and the food was good too. We stayed in the hotel for 2 nights and the Badger seemed to be extremely popular. The hotel is very handy for the town centre, Betty's, Ivy, Turkish baths & festival hall. We will certainly stay in the White Hart again.

"Fantastic hotel"

5
Hobo_1963, Brompton, United Kingdom 19/12/2018

Excellant room, clean, warm, large and very comfortable. Beautiful bathroom. Easy to check in and out. Great parking and reasonable prices. The bar is a very pleasant environment. I would highly recommend this hotel.

"Great location, lovely hotel."

4
EveningShift, Leeds, United Kingdom 16/12/2018

No complaints at all. The room was just the right temperature, and the bedding was very comfortable. Everything was nice and clean. The breakfast wasn't outstanding, but we still very nice. The only feedback I have, which is not a complaint, is that the fixtures and fittings in the corridors and stairwells do look very dated and seem to have been covered in brown paint. Bare wood would look much nicer. Despite that, I'll definitely stay again when I'm in Harrogate next. The location is right in the middle of town, so is ideal for the station, shopping, and restaurants/bars.

"Nice hotel in great location"

4
User 14/12/2018

Staff were friendly and helpful. Enjoyed the atmosphere in the Fat Badger pub and a few drinks. Breakfast was good, the full Yorkshire breakfast was good quality produce. The hotel is in a great location in Harrogate with its own car park. Only downside was for the price we paid for our room we felt it was a bit basic and the shower wasn't very powerful but overall we enjoyed our stay.

"Montpellier suite "

5
User 07/12/2018

Amazing stay, as always! We have stayed here 4/5 times now and the apartments are always gorgeous. The only downside is there is no full length mirrors and the living area was not quite big enough for the 6 of us. Staff are always lovely and helpful. Would recommend again and again.

"Excellent hotel"

5
Hannah E, Shrewsbury, United Kingdom 06/12/2018

Stunning Hotel and wonderfully comfortable bed and room. Had an evening meal and breakfast both plenty of Gluten free options for myself. Only stayed one night as was on business but would love to come back with family for longer stay.

"Great Location"

4
donohoemaureen, Manchester, United Kingdom 06/12/2018

Ideal location in the town centre. The hotel was good we stayed in room 213 which was on the second floor with a nice view. The room was well furnished with comfy bed, tea coffee etc., and toiletries. There was free wifi throughout the hotel. Breakfast was good with buffet style cereals, toast and juice with a menus to order your main breakfast offering a good choice. There is a car park at the rear which is payable on checkout. The location is ideal and just down the road from Betty's Famous Tea shop and the main shopping centre. A forty minute drive away is also the York Designer Outlet Shopping mall and well worth a visit!

"Nice hotel, shame about the noise"

4
User 05/12/2018

The young lady on reception was very friendly, as were the cleaning staff we encountered and the breakfast staff. On-site parking was much appreciated. We stayed in the separate Montpellier accommodation, in room 422. It was very spacious and luxurious, very comfortable, and had underfloor heating in the bathroom. We needed a good night's sleep before an early start the next morning. This was impossible, due to the noisy banging of doors in the building. Worse was the laughter, shouting and screaming from a group of people just outside our window, in the outside area of the Hotel's Badger Bar, still going strong at 1.30 am. Due to this, though the hotel was nice, we would not choose it again.

"Gret value and quality"

5
Markywarky, Leeds, United Kingdom 05/12/2018

We've always fancied staying here, as we use the Fat Badger bar when in Harrogate. We thought it would be expensive for an overnight Xmas shopping trip but when we looked at the website it was only marginally more expensive than a comparison website we use. Taking into consideration 10% off first drink in the bar, and a £10 voucher to use against food and drink it worked out cheaper. Great bar, cosy and lively, great restaurant with good views of Harrogate. Room bijou, but we got what we paid for. Will stay here agin on our next visit.

"Great Central Location"

4
User 29/11/2018

My husband and I rarely get any time away alone but always try to get away for at least one night a year under the guise of "Christmas Shopping". This year, we went to Harrogate and stayed at The White Hart Hotel. We were very happy with our stay. The room was clean and comfortable and the bed was just right in terms of firmness. The staff were friendly and the Fat Badger Bar was extremely atmospheric, with just the right amount of buzz about it to get us in the mood for our festive shopping. Negative things about the stay was that there was quite a bit of noise audible from our room. We were on the first floor above the fitness suite and it was possibly this that was the cause of the noise. Once we were asleep we stayed asleep so it did not wake us, but it was just a little annoying when trying to get to sleep. Breakfast was fine but was a little cold - and yes of course I am sure someone would have heated it up for us if we had mentioned it but, we didn't bother as it was eatable. All in all a good hotel and we would recommend it.

"Great"

5
alison s, Leicestershire, United Kingdom 25/11/2018

This is a lovely hotel. Fantastic location. The food in the restaurant is lovely and service excellent. Not a huge choice, but we'll cooked and very tasty I will be staying again! The bar is lively but fun

"Brilliant staff but room was poor"

2
gazzer333, Edinburgh, United Kingdom 22/11/2018

The staff, atmosphere and image of the hotel was wonderful but unfortunately the room was nothing more than a travelodge. But at least a travelodge has twin rooms with two doubles. I don't think I'll be back as they just can not offer a family room. This is a shame as only a few weeks ago when I was at Best Western in Lythm they do offer wonderful rooms They have been in touch and said they do have apartments but wow have you seen the cost ? This is a Best Western hotel, so just be careful on the BW website and if you telephone book with BW as they do not know the hotel has a max of 3 people for their rooms. Just one more thing, the limited car park is £12 per night for guests and be careful if you go to the upper level as there is no turning area ! You have to reverse back down the ramp

"Small rooms, good service, superb breakfast"

3
User 22/11/2018

Small rooms Maybe I was unlucky, but my double bed room was too small and I could not store all my stuff properly The 3 stars assessment is mainly because of this reason, hotel rate is not cheap, value for money is the first factor Good service Besides the room dimension, all personnel was professional, kind and smiling Superb breakfast Top quality Yorkshire breakfast and wide variety of fresh food available

"Central Location"

4
Blueboy0, Bishop Auckland, United Kingdom 22/11/2018

The hotel is central for all attractions in Harrogate including bath houses, parks and restaurants. The train station is near- by where there is a regular train service to York. A small two-storey public car park is available to the rear of the hotel where hotel clients have a reduction in parking fee to £12 a day. Booking-in was quick and easy, the staff pleasant and informative. Our room on the second floor was at the front over-looking the Christmas market. Although small, it had a shower/bath, coffee/tea/ hot chocolate/ facilities with biscuits replenished each day, iron and iron board and a large plasma television. The dining room was large and decorative with chandeliers and a Georgian feel. Breakfast was the usual buffet of cereal and fruit followed by a choice of cooked breakfasts, which was of a high standard, served at the table. There is a good choice of menu for the evening meal. All the food served to our party was also of a high standard and reasonably priced. The restaurant staff were polite and courteous. I would recommend this hotel for couples and groups although they do have facilities for business groups with conference rooms, etc.

"Real Disappointment- book at own risk - Terrible place to stay"

1
User 21/11/2018

Absolutely terrible. A romantic weekend away spoilt by a hotel. The issues; Booked a room in hotel so we could use facilities, have some wine, keep warm and relax. Given a room across the car park in a separate block. Not s room-in the ‘cosy hotel' We booked a deluxe double room to have some space and a nice upgrade. The room was smaller than the average travel lodge. Noise. We could hear the people in the next to us quite clearly Car parking - charged to use the hotel car park, not mentioned on booking. Bar - too full to get a table - ended up having to use a table in the hallway. Breakfast- 15 min wait to get a table. Number of guests complaining about service and wrong orders being delivered. We asked for our tea/coffee three times before actually getting it. Leaving - no one questioned our stay or if we were happy, we were so disappointed our weekend was spoilt that we simply left.

"A great visit to The White Hart"

5
User 19/11/2018

Room was great (we got a free upgrade to a four poster room); bathroom was huge - bath and shower; situated in a fantastic spot - close to bars, restaurants and all other amenities. Harrogate is a lovely town and this hotel is a perfect place to visit it from.

"White Hart"

4
Kris M, Liverpool, United Kingdom 18/11/2018

Fantastic location. Staff very helpful & friendly. Rooms a good standard but very hot. The bar staff in the badger bar were the hardest working I've see, under incredible pressure as the bar was extremely busy the whole weekend

"Lovely hotel pity about inconsiderate guests"

4
CheshireMabel39, Cheshire 15/11/2018

I stayed here for two nights with my friend. The hotel is lovely and the staff were great as well. We didn't have any breakfast as we ate out. Our only complaint was some inconsiderate guests who thought it was acceptable to be really noisy at ridiculous hours of the night including a gang of women and a couple acting out Fifty Shades of Grey. Maybe the Hotel needs to consider soundproofing?

"Poor nights sleep"

3
Annaschu, Farnborough, United Kingdom 13/11/2018

Despite being a beautiful hotel my stay here was poor, music could be heard from below the room until 2am. I didn't report it so perhaps they could have moved me if i'd asked but obviously there's no way to stop the music if it's a party - that was a Thursday night too

"Comfortable room"

4
flowersrus, Stratford-upon-Avon, United Kingdom 13/11/2018

We enjoyed our recent stay at the White Hart, we are former Harrogate residents and have used the Hotel for many events and stays over the years. We stayed in a refurbished room That was pleasant and comfortable. One observation is that my Wife (whilst not disabled) had difficulty getting in and out of the Bath, we recommend the addition of a ‘grab' handle to the wall at the bottom end of the bath.

"Lovely hotel"

4
Vicky G, West Sussex, United Kingdom 12/11/2018

We stayed here for 2 nights, the room was lovely and clean with quality decor and furnishings. The bathroom was beautifully decorated but the shower was a little underwhelming. It looked fantastic but had very little power, but this is a personal preference. The full length mirror was a bonus, and the handy power/usb points. We chose to leave our car in the car park as we didn't want to loose our space. It is tight but once parked up your fine and the price is great for city centre parking. Fantastic bar, great location, comfy rooms we will return! Thanks for a great stay!

"Lovely stay"

5
User 12/11/2018

Stayed for one night were the staff was very welcoming especially the reception lady who was very helpful and polite. Room was lovely and the bar joined to the hotel had a good atmosphere. Nice cafe's close to hotel if want to go elsewhere for breakfast. Will definitely be back!

"Beautiful room and en-suite"

5
User 06/11/2018

Located at the side of the hotel in Montpellier House this stylish room with beautiful en-suite, only problem was we booked through booking.com and weren't aware we were next door and had to put our coats on and boots to go for breakfast. Staff were friendly and very attentive. Food was luvly, no complaints at all.

"Great place to stay"

5
Thinpaul, Birmingham, United Kingdom 05/11/2018

enjoyed the atmosphere room was tidy and well furnished breakfast was nice and service good The Fat Badger Sunday evening quiz entertaining reasonably priced and reception staff very friendly and welcoming

"Lovely hotel"

5
User 05/11/2018

This hotel is situated in the heart of town within walking of all major sights and shopping areas. The hotel staff were so helpful and friendly. The hotel is clean and comfortable. The Fat Badger is a great little bar and very reasonable prices! Particularly recommend the pornstar cocktail.

"Good breakfast"

5
John H, Stoke-on-Trent, United Kingdom 04/11/2018

Stayed one night on a business trip, again. This time was not in the main building but a couple of doors down which meant lost a lot of the character of the main hotel. Room was perfectly good and well presented business hotel room with both a good separate shower and a good bath. Breakfast is good here and taken in the main hotel.

"Disappointed"

3
DaveyNorthUK, Bolton UK 03/11/2018

Just stayed here for one night. Beautiful lobby and exterior of the building which is in a great location in the centre. Unfortunately one of the most important things in the room - the bed, was a poor quality mattress that gave us both a poor night's sleep. The hotel is also noisy with doors slamming which echoes down the halls and there was a lot of early morning noise presumably from housekeeping trolleys etc. I know the hotel can't be held responsible for inconsiderate guests slamming doors but because the building is old it was noisier than a modern hotel.

"Ms grant"

5
User 31/10/2018

We stayed here on Sunday 28th October for my partners 50th birthday and we booked the suite and I have to say that we were not disappointed the room was fab and the staff were lovely ... we will definitely stay here again

"Shopping trip"

5
Susanredjean, Knutsford, United Kingdom 31/10/2018

Helpful friendly staff excellent breakfast . Well located to explore the town, good quality clean modern accommodation.No where near as noisy as the travellodge costs more but well worth it. Would use again.

"Stylish"

4
User 31/10/2018

After a dissatisfied stay at their Sister hotel The Yorkshire earlier in the month we stayed here and loved the stylish decor of the whole place . The rooms are lovely and modern. The room was spotlessly clean and it had a lovely view. This is the second time we have stayed here and love it. The fat badger is a great bar ...lively,friendly with fantastic food at very reasonable prices too. We have decided to return soon .

"HARROGATE WHITE HART GAVE AN ENJOYABLE WEEKEND STAY"

4
davidharrylarder, Retford, United Kingdom 31/10/2018

My wife and had never stayed at the White Hart in Harrogate, although we had stayed at other Harrogate hotels in the past, so we decided, as they had an offer available, to try it. It is very well positioned, looking out over the Montpellier Gardens where the autumn trees shed golden leaves across a parkland. It is near the famous sulphur well and bath that historically brought about the development of the town. One could easily walk into the main shopping area-or drive out into the beautiful North Yorkshire Dales. There is no driveway into the hotel front, where there is a parking restriction. However we were told by hotel staff not be concerned. We initially unloaded our cases behind the hotel where £12 per night was charged for parking. The disabled entrance was very easy to access at the front from pavement level behind the neat box hedges. Double pillared on each side, with a few steps, the entrance is early grey stone and Victorian. Carved stone cornucopias of vibrant flowers flank it. As soon as we were seen arriving, a very friendly young lady from reception came out to help with our cases. The initial impression was that although there has been considerable refurbishment and repainting by Best Western hotels that now owns it, the White Hart is rather dark. The greyish paintwork does not help behind the black leather armchairs in the small reception area with its considerable lack of light. Just inside is a hairdressing and beauty salon. There was no further help with the cases to the room, but the lift was nearby. Our room was opposite the exit of the lift on the 2nd floor which had a deeply carpeted corridor. So it was very convenient. Opening the room's electronic security lock we felt warm upon entry, but the room was very small, compared with other hotel rooms we had stayed in. The double bed was more like a three quarters bed. A clever use of mirrors made the room look bigger. The walls had been freshly painted in grey-not a favourite colour, but peaceful. The lighting was overhead spotlights and on each side of the very comfortable bed were flexible reading lights. There was only one armchair and 2 tiny bedside drawers .With only one single wardrobe, which did contain an ironing board, iron and hairdryer, there was very little storage. My wife used it all and I kept my clothes for a weekend break still in my suitcase. Even the desk drawer (which served as a dressing table as well) was full of the coffee and tea and cups. Our general impression was that the room had been made from a small Victorian box--room, with one corner being used for the en-suite. It was good to have a walk-in shower with a grey and warm slate floor, but there was no grab bar in the shower or nonslip mat. Fittings were in good condition, and everywhere was clean and attention had been paid to detail. There was plenty of information in the room about local attractions with discount coupons- although most of them referred to York. When we pulled back the heavy curtain we found ourselves staring up at the belly of a four-legged animal- only inches from the glass. Yes, it was the WHITE HART model-almost life-size, which was on a plinth outside of our window. Its antlers looked quite formidable at close range! We noticed that there was £100 fine for smoking and that there was free Wi-Fi. Breakfast was not included. On the room service menu there were 10 classics, 54 steaks and 8 starter dishes. A separate vegan menu was available. Downstairs there was an access to the hotel's restaurant which was also available to the public from the street. It was called the Fat Badger and claimed to be one of the best restaurants in Harrogate. It certainly had a fine dining menu, and as expected, was expensive. Vibrant modern paintings hung from the walls. We enjoyed its opulence when we had a good Yorkshire breakfast served to us from the kitchen next morning. There was self-service for cereals. There was very little in the fresh fruit salad comprised only of prunes and dried apricots. The staff made us feel comfortable in this hotel and while it seemed more basic than others it was suitable for an enjoyable weekend there.

"Can't wait to stay again"

5
User 31/10/2018

We had booked a small double and in all fairness after booking we were quite concerned at how small this room would be!! Pleasantly surprised. Lovely room big enough for the two of us. Very comfortable bed with lovely pillows and bedding. Only stayed the one night and as we will need to return to Harrogate in a few months time - we will definitely be booking again. The bar - fantastic. Overall - brilliant and looking forward to returning.

"Great location"

5
Kate P, Derbyshire, United Kingdom 24/10/2018

Fantastic location right in the centre of Harrogate. Easy to find and easy to park on site. Staff made us very welcome on arrival. Our room was comfortable with a modern feel and was well equipped with useful items, such as a hairdryer, ironing board and iron, kettle and refreshments. We had dinner at the Fat Badger restaurant and service and food were both excellent. Overall, a very enjoyable stay.

"White Hart Revisited."

5
mvw57, Chesterfield, United Kingdom 23/10/2018

Although its only just over 18 months since we last visited the hotel it has now completely finished the refurbishment and the 2 rooms that we had were very nice and finished to a high specification, we stayed 2 nights on a bed and breakfast basis and the breakfast didn't disappoint excellent in fact served by a pleasant friendly team in the restaurant, can't praise the White Hart enough such relaxed few days can't wait for our return well done.

"Lovely room and staff"

5
User 22/10/2018

Very clean and well presented room. Great attentive staff. Breakfast was lovely. Hotel decor was very pleasant and well maintained. Food on the bar was of a very high standard. Will be returning very shortly.

"Mr Maddy"

5
Anthony1Maddy, Newark-on-Trent, United Kingdom 22/10/2018

My stay at the White Hart was a pleasure. The staff are friendly and very helpful, the room was lovely and the breakfast was amazing. The rooms a of a good size, we had our 15 month old son in a travel cot and it still felt spacious.

"Relaxing short break"

5
Brigg, Lake District, Cumbria 20/10/2018

We have thoroughly enjoyed out short break at the White Hart hotel in Harrogate. The food in the Fat Badger bar & Grill [Hotel restaurant] is excellent and the staff are so friendly and polite. They did everything they could to make our visit relaxing and enjoyable. Our bedroom was very comfortable & clean. We love Harrogate & the White Hart and are looking forward to a return visit!

"Great Place."

5
Dubhag, Glasgow 18/10/2018

We stayed in Montpellier House, an annexe adjacent to the hotel. Superb! Warm; comfortable; mahoosive bed; two-way shower; underfloor heating in bathroom. At breakfast and dinner, the food was hot, well cooked, tasty and served with a smile. Couldn't fault it.The Fat Badger bar was great sitting outside - cushions, throws supplied for comfort to which was added a very effective heater. However, inside the bar the manager obviously liked his "musack" at conversation-shouting level; extremely uncomfortable, and about which I complained. The volume was lowered until the manager resumed his preferred level. The other bar staff were most helpful and friendly.

"Excellent Hotel"

5
tyke657, Lancaster, United Kingdom 18/10/2018

Excellent accommodation and the food is good value for money, especially the Market Menu with two courses for £10. The staff were extremely polite and very helpful. The hotel is centrally located and beautifully kept. We will recommend this hotel to family and friends.

"Business Trip "

4
Michael F, Nottingham 16/10/2018

I have stayed at this hotel three times now and each time has been consistently good value for the money I paid - I have always booked directly with the hotel. The room I stayed in (322) had a large and comfortable bed and good quality pillows - I can't stand the feather type pillows that wrap around your head and half suffocate you. My only issue with the room was the water pressure of the shower - I stood for several minutes thinking it would improve, frustratingly it remained at a level well below what you'd class as acceptable. My colleague is room 321 had the same shower issue. The location is great, the hotel is clean and nicely decorated with decent furnishings. The bar staff at the Fat Badger were helpful and knowledgeable and I liked the snugs and sofa areas that gave some privacy. The checkout could've done with more than one person - we had to take a seat whilst a couple checked out who had some sort of issue. All in all I would recommend the White Hart for business or pleasure.

"Nice place to stay in Harrogate."

4
Jabwoy, Chester, United Kingdom 15/10/2018

We stayed here in September 2018, the place is a quite big hotel with parking at the back, you will have to use steps to get your suitcases in from here. Its clean and tidy and the rooms are nice. Its a good location to stay and the staff are good. I will stay here again, very good place to stay. Bar is good too!

"Lovely Weekend"

5
JenB_1844, Liverpool, United Kingdom 15/10/2018

We really enjoyed our stay at the White Hart hotel. The staff were friendly and helpful, the room was clean and everything we needed was available. Breakfast was delicious & the Fat Badger Bar was great (the cocktails were lovely). We would definitely stay again.

"Central Harrogate "

4
User 12/10/2018

Friendly, helpful staff who were happy to offer a late checkout and clean, well-equipped rooms. They have their own car park which is helpful in that area as you don't have to feed a meter or keep moving around. Ideally located in the centre of town and very near good restaurants and pubs. Would definitely recommend

"Bargain"

5
Guy064, Rothwell, United Kingdom 11/10/2018

Very nice room and, for the money, was an absolute bargain. When I was told we were in the adjoining property, I was a little concerned but I needn't have been. Everything was very new and modern, particularly the bathroom. Overall, a very enjoyable stay.

"A lovely hotel to stay in, great location and access for everything"

5
r0btay45, Lincoln, United Kingdom 11/10/2018

We really enjoyed our stay at the White Hart Hotel, on arrival the lady on reception very quickly and efficiently sorted out a query with the room booking, which was done through booking.com. We felt all of the staff we helpful and obliging, the room was very clean the breakfast great. All in all on our first trip stopping in Harrogate an extremely pleasant stay. Will definitely stay with you again

"Superb hotel"

5
User 10/10/2018

We are having a three night break at the White Hart Hotel & can't rate it highly enough. The room is spacious & spotlessly clean & breakfast first class. The staff go out of their way to be helpful & are cheery & bright. I must mention by name Fran& Leona , who were so kind & helpful when my husband had a fall, they were both fantastic, nothing too much trouble.

"Excellent"

5
mhat2n, Bradford, United Kingdom 09/10/2018

Lovely hotel and apartments central to Harrogate. We stayed in a two bed apartment it was gorgeous. Very spacious very clean. Comfy bed. The staff were amazing couldn't do enough for you. Nice bar. Breakfast was excellent. Will definitely be returning.

"Always a great stay!"

5
E7306IHkarenr, Lancashire, United Kingdom 27/09/2018

Great location and lovely rooms with a friendly welcome each time. Appreciate the extra help with special requirements on bookings. Lovely restaurant and bar, always my first choice when in Harrogate!

"Wedding -private dining"

5
calipso80, Leeds, United Kingdom 21/09/2018

This hotel is just fantastic. We got married at Harrogate registry office and chose this hotel as our venue for the family meal with overnight stay for 2 night. The hotel really went out of there way to make our day extra special. we didn't book the wedding through them, but communicated what we wanted and they went above and beyond to make sure we got it. We chose the private dining area and the hotel made sure that it was dressed for the occasion. Fran and her team were just brilliant and they even upgraded us to the apartments which were just fantastic and just made the whole stay that extra special. I wish we could do it all again, I would definitely chose this option over any big wedding and to top it off we had glorious sunshine. thank you Fran and Team xx

"Good location and friendly, clean and comfortable"

5
Catcornwall, Truro, United Kingdom 20/09/2018

Fine old hotel in an excellent location with parking (quite expensive). Good, big, clean and comfortable room with disappointingly only one small window with a view of the fire escape. Good dinner and breakfast although the boiled eggs were too hard to dip the soldiers! We stayed here on the recommendation of a friend and would stay here again as well as recommending it to others.

"Beautiful hotel"

5
User 19/09/2018

Really loved the hotel, lovely size room. Great bed. Decor was very trendy but classy. Only had breakfast which was great. The ambience in the bar was warm and welcoming.Everywhere was spotless and staff were friendly.

"Amazing"

5
mill250, Inverness, United Kingdom 19/09/2018

stayed 2 night in a twin room for business with breakfast both mornings. Perfectly situated from the bus and train station, central location to the town center. Clean and a comfortable bed and a fantastic breakfast. The staff were wonderful and happy and an asset to this wonderful hotel. We go to Harrogate every year for business and we will be returning here each year just perfect.

"Daughter's wedding"

5
User 14/09/2018

Hi Fran, We've deliberately left this review for a month now in order to reflect and think back to the days leading up to our daughter's wedding. Our views haven't changed. We're still bowled over by the wonderful service you and your team provided, the wonderful rooms/accommodation you have on offer and the lovely food presented. Thank you for everything you accomplished. Always so calm and ready to accommodate any last minute changes thrown your way. You couldn't have made our daughter's wedding day any more special than you did. John and Nada

"Overnight stay"

4
Steve B, Croydon, United Kingdom 10/09/2018

Lovely hotel with clean and comfortable rooms. Nice location too. Perfect base for sightseeing, shopping or pubs/restaurants. Breakfast service was very slow even although it didn't appear very busy. Staff were confused about the late resident's bar and were giving out conflicting info.

"Overnight Stop en route to Weardale"

4
daviest132018, Andover, United Kingdom 10/09/2018

Arrival and car parking smooth and staff friendly and helpful. Room small but well appointed and very comfortable bed ( rm 219) . The situation of the hotel was perfect for our overnight stop. the only negative was there was a large function on in the restaurant so we could not eat there and indeed the noise from the bar below our room went on until after 1:00am.

"Birthday visit"