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Codes Avantages

White Hart Hotel, BW Premier Collection, Harrogate

4.0/5  - basé sur 2082 notations.
Cold Bath Road, HG2 0NF, Harrogate, Great Britain - Voir l'itinéraire

Collection by Best Western associe un aspect contemporain et la tradition médiévale de la ville de Lincoln, dont le meilleur exemple est la superbe cathédrale qui surplombe l'hôtel. Les clients de l'hôtel bénéficient ainsi d'une superbe vue sur la propriété ou la cathédrale depuis la plupart des chambres. Toutes les chambres disposent d'une salle de bain attenante, chacune avec air conditionné, télévision à écran plat et salon confortable. Le restaurant de l'hôtel est très apprécié dans la région, et propose un menu délicieux dans un cadre détendu. Le Bar 67, avec ses airs de cave et ses poutres en bois, est un lieu amusant où déguster une boisson. L'hôtel dispose également d'une excellente infrastructure d'entreprise avec deux salles de réunion au rez-de-chaussée, qui peuvent accueillir jusqu'à 50 personnes et offrent accès gratuit à Internet sans fil et équipement audio-visuel pour répondre aux besoins des groupes d’entreprise. Une salle à manger privée peut être mise à disposition des plus petits groupes.

BW Premier Collection

White Hart Hotel

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Bar-salon
    Bar-salon
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 2041 voyageurs
Note attribuée
Excellent
695
Très bon
624
Moyen
432
Médiocre
190
Horrible
100
CONSULTEZ LES AVIS POUR
En couple En couple
1093
En famille En famille
231
Escapade entre amis Escapade entre amis
267
Professionnel Professionnel
265
Voyage solo Voyage solo
59
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Daughter's wedding"

5
14/09/2018

Hi Fran, We've deliberately left this review for a month now in order to reflect and think back to the days leading up to our daughter's wedding. Our views haven't changed. We're still bowled over by the wonderful service you and your team provided, the wonderful rooms/accommodation you have on offer and the lovely food presented. Thank you for everything you accomplished. Always so calm and ready to accommodate any last minute changes thrown your way. You couldn't have made our daughter's wedding day any more special than you did. John and Nada

"Overnight stay"

4
10/09/2018

Lovely hotel with clean and comfortable rooms. Nice location too. Perfect base for sightseeing, shopping or pubs/restaurants. Breakfast service was very slow even although it didn't appear very busy. Staff were confused about the late resident's bar and were giving out conflicting info.

"Overnight Stop en route to Weardale"

4
10/09/2018

Arrival and car parking smooth and staff friendly and helpful. Room small but well appointed and very comfortable bed ( rm 219) . The situation of the hotel was perfect for our overnight stop. the only negative was there was a large function on in the restaurant so we could not eat there and indeed the noise from the bar below our room went on until after 1:00am.

"Birthday visit"

5
09/09/2018

Excellent hotel great staff lovely room delicious breakfast thoroughly enjoyed our stay. Hotel in ideal location for all Harrogate has to offer. Sat outside with our bottle of wine ( 20% discount on first round in fat badger for hotel guests) got a little chilly but one of the bar staff kindly found a gas bottle for the patio heater which prompted us to sample another bottle of wine. We have stayed many times in Harrogate but this was our first visit to The White Hart but it will not be the last. Thankyou everyone

"Another visit for a two day stay.- Brilliant!"

5
29/08/2018

Booked into reception at 12.45pm; understood we had to wait until 2.00pm for our room to be ready for us, but they were able to store our bags/case until then. We decided to get some lunch; lots of places to eat, at very reasonable prices. We didn't have to walk far to find a lovely modern coffee/tea shop, and had an excellent choice of sandwiches and soup. Our room was at the front of the hotel overlooking the road, and a lovely park area. Good size, lovely and clean; white bedding, smart bathroom with shower and bath. Could not have asked for better. The room was furnished in a Scottish theme; woollen curtains and bed cushions. As this is an old building, the rooms have the original skirting boards, and very high ceilings. We had booked bed and breakfast accommodation; however we decided to have a dinner on both nights which was a lovely experience with an excellent choice of starters, with a variety of both fish and meats to choose. The staff were very helpful and the service very good. We will definitely keep returning to Harrogate; it has lots of history and places to visit. Also, York is only about a 13 mile drive, you must catch the Park & Ride bus in Pocklington; the bus service is excellent.

"Excellent place for visiting Harrogate"

5
29/08/2018

We were really pleased with our stay. The staff were friendly and helpful and the room was clean. We were pleased with the variety of cereals and fruit available at breakfast. The hotel is well situated for walking into Harrogate and exploring and shopping.

"A lovely surprise!"

5
24/08/2018

We were given vouchers for an overnight stay at the White Hart Hotel as a gift. It proved to be a lovely surprise. The hotel is in the very centre of the town overlooking a pleasant garden and walkway. The Reception staff were very helpful and welcoming so we felt relaxed and at home immediately. We were allocated a room in Montpellier House which is an annexe but only a very short walk away across the entrance to the car park. It was worth it as the rooms are very new - you can still smell the newness in the carpets - very clean and very secure with a separate entrance to the suite of rooms which can only be opened by your room key. It also has a lift. The room was very light and had everything we needed apart from a full size mirror which would have been nice especially if you were staying there prior to a function. However, it wasn't a problem. It was a cosy, quiet room and we slept really well in the comfortable beds. The bathroom was a good size and had a lovely rain shower and was very spacious. Toiletries were provided together with little extras like cotton wool balls and face cloths. A few days before visiting the hotel we booked a meal in the main restaurant, The Fat Badger Grill, and received a free bottle of wine which was a lovely gesture. The meal was very, very good and we hope to dine there again even if only visiting the area and not staying over. The staff in the restaurant were lovely. The atmosphere in the dining room was very relaxing. The breakfast was equally good and served in this lovely room. We received a 20% off voucher towards our first drink in the bar area which also was a lovely gesture on the part of the hotel. We were aware that there was a cost of £12 for car parking and although initially thoughts this high once we arrived and realised the car park was just to the rear of the hotel and secure with a barrier we were happy to pay it. The hotel allowed us to leave the car for a couple of extra hours at no extra cost the following morning so we could enjoy a walk before departure. It also proved to be the cheapest parking in Harrogate I think! We had a lovely stay at a lovely hotel where everyone was friendly, helpful and welcoming and couldn't do enough to make sure our stay was a good one. We would certainly recommend the hotel and look forward to being able to stay there again.

"Ideal Location "

5
22/08/2018

Very clean rooms with excellent facilities and nice rainfall shower. Appartments are attached to their own restaurant and bar. Staff were very helpfull. Perfect location for town centre and all the restaurants. Wetherspoons is only a couple of streets away and there a number of local golf clubs.

"Great location"

5
20/08/2018

Superb location in Harrogate, so central to everything. Staff are so friendly ?? and the rooms are great. The bar has a great range of ?? beers and ?? wines not to mention the super atmosphere especially when the pub quiz is on a Sunday Evening. Looking forward to staying here again very soon.

"Such a lovely hotel"

5
20/08/2018

We had a lovely stay and cannot wait to come back. So happy with our weekend. Also had a lovely meal in the adjoining restaurant and the bar had so much choice. The hotel was very clean and everyone was so friendly

"Wedding event and stay"

5
20/08/2018

I really cannot give enough praise for the way that the whole White Hart team made the wedding of my son so fantastic and the stay for all our guests! The food was amazing throughout and the chef very accommodating, even for our vegan guests. The Organisation of the event itself was absolutely brilliant and on the day (and those days leading up to and straight after the wedding), Fran (the lead organiser) was so attentive with no ask being too big or small, she took everything in her stride and made everyone feel special. Such an experienced team who really cared about our event and all our guests, I would recommend this venue to anyone panning a special event or just a weekend break. Superb!

"White Heart Hotel Harrogate"

5
03/08/2018

Hotel was great as was food. Got an unexpected upgrade of room which was very much appreciated to help celebrate our friends wedding anniversary in style. All staff were pleasant and no request was too much trouble. It was our first stay in Harrogate and we will definitely return and stay at White Heart again. The Dovecote was really impressive.

"Fran is amazing!"

4
03/08/2018

Renovated rooms are great, not so sure about the older rooms (but these are cheaper). The Fat Badger is a wonderful pub with good food and Fran at reception is so helpful and accommodating - really went out of her way to ensure we had a good stay. Great location in Harrogate, close to everything. Will return.

"EXCELLENT HOTEL IN THE HEART OF HARROGATE"

5
01/08/2018

We enjoyed our stay very much, perfect location, plenty of parking. The hotel staff were excellent from check in, to breakfast service and checking out. The rooms were very comfortable and very big - we had Room 309, bed was so comfortable and bathroom facilities very good. Breakfast was excellent - perhaps would have liked it to be served until a bit later, 9.30 a.m. was a bit of a rush for us! We were on holiday ! I will be recommending you to everyone I know who is visiting Harrogate. Many thanks

"Hart to heart"

5
31/07/2018

Have just returned from spending a lovely few days here. The White Hart is a boutique hotel in the leafy Montpellier area of Harrogate. It looks out across the greens that line the route up to the town, and is in a quiet but central location. There are plenty of small shops and cafes in the immediate area, and the main high street is about a five-minute walk away. We had a third-floor room overlooking the green and it felt like we were in the tree-tops. The hotel is a stone building, and our window was framed by the roof castellations. It was fascinating to see how thick the walls are. Our room was a decent size, nicely decorated and clean. There was also a very modern bathroom. The beds were comfy and the linens and towels good quality. Free Wi-Fi and tea and coffee making facilities were also available in the room. Finally, a mention for the hotel staff who were all lovely. Polite and helpful whenever we spoke to them, and always very friendly. Would definitely recommend this hotel, and hope to visit again some day.

"Stay whilst visiting York Races"

4
29/07/2018

This is our second visit to the hotel, the room we had was quite small but was adequate for our needs and the bathroom was great as it had a bath and shower.. room was very hot due to the weather, not hotels fault and they provided us with a fan which was a must to be able to sleep.. Breakfast is lovely with a good selection of hot and continental items. Again we had lunch at the attached Fat Badger Bar making good use of the outdoor seating, the food was lovely and set us up for the day,, very well located hotel with very pleasant staff, would definitely recommend and will definitely be back again.

"A negative into a positive!"

5
27/07/2018

Myself and my partner had stayed previously and had left dissatisfied and so I contacted customer services. Fran was wonderful and absolutely excelled herself when she gave us essentially a free night's stay. The room was AMAZING ?? it was warm, comfortable, quiet and we got an amazing night's sleep. I'm really impressed that the White Hart really does take its customer satisfaction seriously and all of the things that we'd previously been unhappy with had been resolved. We would most definitely stay again in the future. Once again, a special mention to Fran for resolving the situation and turning a negative into a positive! Thank you!

"Lovely night away. "

5
27/07/2018

Me and my Partner have just got home after a night away in Harrogate, we chose this hotel as it was the cheapest that was available. Room was a decent size and the bed was extremely comfy. Easy check in and all the staff were lovely. We got 20% off our first drink in the bar too which was a nice touch. Close to loads of restaurants and bars. All around a great stay and definitely will be back in the future.

"Checking out The Fat Badger ..."

4
26/07/2018

The whole of this lovely old Harrogate stalwart seems to have been refurbished. And, at first sight since such changes were wrought, at no small expense or limp imaginstion. In the cut-throat world of turning Victorian splendour into mirrors of modern life in the?? World of Hospitality, it's important that the right note is struck when one starts on the lost chord. Fortunately, someone up there still loves the magnificent White Hart Hotel in the Bearing Heart of Harrogate. We were there last night and this morning, my wife was off to see the hairdresser in the complex. Looks like they have their whole act in gear now.

"Lovely stay.."

4
26/07/2018

We recently spent a night in the white heart .. fantastic location 2 minute walk from town centre....easy parking..great staff.. our room was very clean and comfortable a bit on the small side but not a problem.. highly recommend the Fat Badger..

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review and comments. It is lovely to hear you enjoyed your stay overall and that the room was comfortable for your needs. The rooms do vary in size but we can on request allocate a larger room for you but they do all provide the same level of comfort. We do look forward to welcoming you again and please book direct for the best rate. Kind Regards Fran

"Break away"

5
24/07/2018

We have just spent two nights at The White Hart and absolutely loved it. A great hotel in a great location with lovely staff. We had lunch and an evening meal in the pub attached The Fat Badger and the food was great and good value. We will definitely return very soon.

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for a great review! The Fat Badger is a great asset to us and also provides a wide range of food and drinks served in amazing surroundings and if we are lucky with the weather as we have been recently the outside area is also a bonus addition to watch the world go by and relax with a gin or two in the sunshine! We hope you return and do not hesitate to contact us for the best rate. Kind Regards Fran

"Visiting Harrogate for the Home & Gift Fair"

5
20/07/2018

Its the second time we have stayed here. Staff really helpful, Moved us to a room with en-suite. (Mistake of Booking agent) Clean, Modern and comfortable room. Fabulous location. Perfect for our stay. Looking forward to staying again.

"Great location"

4
19/07/2018

Very good location, attentive staff. Good colour scheme in the room but limited drawer space in the room and no chair to relax in. Poor shelf space in the bathroom and no towel rail. Very good toiletries. Excellent shower and bath.

"Great hotel."

5
18/07/2018

Great rooms , perfect location. Staff all really good. Would love to stay again. Stayed in an apartment, really clean , but sparsely equipped. The bar and restaurant good . Car park a bit tight , but very handy.

"Great location, food and atmosphere"

3
17/07/2018

Small compact room. Clean but stuffy and very hot. Noise from the kitchen woke us early every morning. Shower was a a bit temperamental. Car parking on site at £12 a day which we made use of. But fab location for visiting the area.

"Ideal hotel to stay at if attending the Great Yorkshire Show"

5
17/07/2018

The hotel is excellently located in the centre of Harrogate, ideal if attending the Great Yorkshire Show as we were. The Staff were very friendly and helpful and our room was large and airy. The Fat Badger is a great location to grab a bar meal or enjoy some drinks and cocktails and was always busy with a great atmosphere. The only thing that dissappoints about this hotel is the fact they charge you £12.00/night as a resident to park your car on their car park, we were already paying a premium rate for our room so this made our stay even more expensive. We have stayed at other hotels in the same area and of the same quality who do not charge for parking, maybe this could be reviewed and the charge lowered, it could put clients off staying there again in the future.

"One night after the GYS "

5
13/07/2018

Absolute gem and a bargain in the centre of Harrogate, room lovely, staff very pleasant and efficient. Breakfast was delicious and served beautifully in a lovely dining room . Thank you, would definitely stay again.

"Faultless"

5
12/07/2018

Our recent stay at the Blackhorse Inn was fantastic we stopped for one night on the way home from Scotland we'd been to knockhill to watch British superbikes and discovered that the Blackhorse inn are biker friendly. Our room was sumptuous and beautifully decorated the room we were in was the kaoto star suite and was really quite large and included a settee there was a full bath with an overhead shower that was pretty powerful. We are in the bar in the evening there is a really lovely restaurant room as well the food was delicious and the staff were great the landlord was very friendly to be honest I really couldn't fault it

"Birthday weekend"

5
10/07/2018

A great hotel and excellent staff . The staff went over and beyond to help make our stay as good as possible .Never tried the restaurant so can't comment on that although we heard people raving about it . Looking forward to staying again .

"Mid week break"

5
09/07/2018

Lovely hotel. Staff really helpful and friendly .Good menu for breakfast.Bedroom spacious.We hit on excellent weather so enjoyed the outside beer garden area.Hotel is short distance from bars, shops and multitude of restaurants. Will definitely be returning .

"Very small room"

3
09/07/2018

Stayed here for the night after a wedding at Allerton Castle. For the price we paid, the shoebox sized room and tiny double bed was very disappointing. I would expect at least a kingsize bed with a room 3 times the price of a premier inn. We didn't go down for breakfast, we opted to have it in the room which was a big mistake really as all that was available was cornflakes, branflakes, toast, grapefruit, croissant and drinks from what I recall. It was distinctly bland and not very tasty. A disappointing stay for the price it cost, you don't get what you pay for.

"Late booking for the white hart"

5
06/07/2018

Lovely room, we were upgraded. Good food and drink in the fat badger bar. Friendly staff. Central location for harrogate centre. We would definitely return. Great bar for people watching. Room was very nicely decorated and very spacious.

"Lovely location but rather basic tiny room"

4
06/07/2018

The final night of a week's tour of Yorkshire. Granted we booked at very short notice so were probably lucky to get a room (and did get a VERY good deal), but the room was a little basic and only a small double bed (you get used to having bigger beds in most hotels these days). Bathroom adequate, though could have done with somewhere to hang a towel. We were a bit worried upon finding our room was sandwiched between the lift and stairs but heard no noise at all during the night. The main downside was breakfast - the cooked was great but a very poor choice of cold buffet - no croissants/pain chocolate/cold meats or cheese etc. Maybe they'd had problems with their supplier but there was no notice offering any explanation. We weren't even late down for it. The previous nights we'd stayed at two small B&Bs and they managed a far more superior breakfast selection. But it was convenient - parking is useful (£12 though so be prepared) and the bar food was great.

"Four day break in Harrogate."

5
06/07/2018

Stayed in the Cavendish Suite (422) for three nights, can thoroughly recommend this room. Spacious, bright room with large ensuite (lovely soft towels). Very good breakfasts and excellent lunch and evening meal at The Fat Badger. All staff were extremely friendly and helpful. Hotel only a short walk across the Montepelliar Gardens to the town centre. Amazing scenery. Will certainly be staying here again.

"Another lovely visit in a beautiful location and great hotel"

5
05/07/2018

We had a lovely welcome when we booked in, our room had been renovated to a high standard and was all co-ordinated to match. Every was clean and fresh and shower was amazing. We spent the afternoon having a late lunch with some lovely wine, chilling out and people watching at the onsite bar, The Fat Badger. "Clarkie" the manager worked hard throughout the day to make things run smoothly on a very busy day, and staff were all lovely...We went to the pub quiz at night compaired of course by the one and only Clarkie, who must have been exhausted. Our only negative feedback would be that sitting outside the front of the hotel, at lovely tables and chairs, they was a lot of dirt and leaves that needed removed, but well done to all the staff. ????

"Stunning inside and out"

5
05/07/2018

Had a night here with six friends and what a gorgeous place. The bar was reasonable and the breakfast cooked to order was amazing. I must add that the night porter Sat 30th/Sun 1st was professional and had the patience of a saint! The Chinese lady on reception in the morning was so lovely and professional a real gem. Ideal for a relaxing or romantic break.

"Great Location "

4
22/06/2018

The hotel with some historic amenities and perfect location. I booked it through Hotels.com so I got, let's say, not the best room there. It was a smelly one with the outside A/C buzzing all day. The food, in the other hand, is great and the pub is amazing.

"A mid week overnight stay at a great price"

5
20/06/2018

My husband and I recently stayed in this hotel as we needed an overnight stay en route from Scarborough . We booked online and had a very acceptable room which was very nicely appointed and well located to have a walk through the city centre and park. The restaurant attached to the hotel was excellent with reasonable prices and very skilled staff in attendance.

"Ok"

3
20/06/2018

Our room was comfortable but rather small for the money spent. Room looked like it had been recently refurbished but some things still look dated.Bed was very comfortable and breakfast was and staff all friendly. Think we may have been unlucky with the room we got as others did look bigger.

"Lovely overnight stay"

4
19/06/2018

A lovely overnight stay, pleasant staff and ideal location. Room small however nice and light and clean. We had Sunday lunch in the evening which was beautiful. We will defiantely return and upgrade the room.

"Good Value Stay in great location - but some points to be aware of!"

4
19/06/2018

I booked 2 bedrooms for a quick trip away and we got really good prices booking through your website - hence we weren't too upset to find they were at the back of the hotel (no.s 322 and 321) and looked out onto the back of the hotel, with a huge working fan up the back of the building outside. It was a hot evening so we kept our windows open to cool down but the fan was noisy. Had I not had earplugs with me, which I used, i would have found it hard to get to sleep with the fan as background noise. I'd suggest you leave customers ear plugs in these rooms so that they can use them if necessary. Otherwise the room was well-equpped, nicely decorated, very clean and the bed was very comfortable. We ate in your Dining Room and had booked a window table for 2 with the restaurant staff (who accepted our request and said that was fine) for 7.30pm, before heading out for a walk around the town at around 6pm. However when we returned to dine we found all the window tables taken and no explanation given about why a table hadn't been kept / reserved for us. Instead we were given a table to the side of the little bar in the back room, and that was fine until a couple with their very young baby (circa a year old) came in at 7.45/8pm ish, who were sat immediately next to us, with the high-chair filling the space between the 2 tables. Seating them so close was totally unnecessary as there were plenty of other empty tables further away from us. The main problem was really the baby squealed and was practising using her voice throughout the meal, and much as her parents were good at trying to shhh her, the squeals continued alongside dropped toys, and I think her parents should have been told to come into the restaurant and eat earlier. If they'd eaten at 6 or 6.30pm they would have been finished as older adult guests were arriving for dinner. If I'd been dining with my husband or had taken friends there with us for a celebratory dinner, I wouldn't want the ambience of the evening shattered by high-pitched squealing babies dining late (i.e. after 7.30 for a 1 year old?). Id suggest you revise your restaurant rules re young children (under 8 yrs old maybe?) or at least seat them away from other diners in what was a huge (and relatively empty Dining Room). Otherwise we had a really enjoyable stay and all the waiting staff/ reception staff were exceptionally friendly and helpful. Thanks JR, Newcastle

"Modern bedrooms"

3
14/06/2018

Very Modern clean bedrooms and breakfast was great for very good price,located 5 mins for all amenities in the centre of Harrogate. All the staff were very helpful .We had a couple of issues with the fab key.Other guest were just letting their doors slam all hours of the day and night and the bin wagon was right outside or window at 6.30am waking us up . I parked my car at the back of the hotel, (extra £12)there are two levels,the top level has a metal staircase lending down to the ground level than there are a few more steps from the carpark in though the back entrance of the hotel to get to a very very dark hallway reception. Which has a bit of a musty smell. All in All value for money.

"Family Trip"

4
13/06/2018

We stayed here for one night. Really lovely hotel/apartments. Perfect location for the town centre, Betty's Tea Room and Botanical Gardens all 5 mins walk away. The location and hotel is perfect. First impression on arrival is that the receptionist seemed quite uninterested and not very friendly which was the only let down of our stay here. On check in we walked in and headed towards the desk, suitcase in hand. The receptionist just said. ‘Do you have a reservation? I think a ‘hello, how are you welcome would be a nice touch. We were early and understood this, however the next sentence after confirming we had a reservation was, your room won't be ready until 2 pm. We felt like she didn't give us any information on the facilities of the hotel or surrounding area. It would be nice to have info given freely and not have to ask, where is breakfast served? Where can we eat? How do we get to the town centre? Just the general that anyone arriving in a new town would love to know. The following day however another girl who was on reception was lovely and helpful and smiley. We stayed in a 2 bed apartment and it was lovely. Clean, modern and new. Absolutely perfect apartment. Well equipped and comfortable. Tea making facilities in each room which is a lovely touch. The bed we so cosy and I slept like a dream. The bathrooms were perfect with a big pile of fluffy white towels and local toiletries. We did decide to eat at the fat badger and really enjoyed our meal. The place has a good buzz to it. If you'd like somewhere quieter to eat you can eat in the hotel and it's the same menu. (The fat badger staff informed us of this). Breakfast the following morning was good and plenty of choices. Really enjoyed our stay here and would recommend it to friends and definitely return.

"Ok for a base to explore harrogate "

3
13/06/2018

The hotel lobby, beer garden and fat badger restaurant are appealing. The room we were in on the 3rd floor was tiny, barely enough space for 2 adults plus luggage. The bathroom was in need of refurbishment. The view was the roof and air conditioning unit. The lift was out of order which meant a 3 flight climb to the room. In terms of location it's ideal for the city centre. I would agreed with other travellers than none of the staff are friendly in the hotel reception or the bar, which is surprising and does not give a good first impression. There must be some good rooms based on the website pictures, but the saver price we paid was reflected in the room we were allocated.

"GREAT visit - restaurant food average"

4
11/06/2018

Great Hotel, Excellent pub, very friendly staff & Fran was excellent at solving any issues but restaurant food was best described as average & when we told waiter he said "oh" & walked off - shame but dint spoil our wk.end just would eat in town or in pub

"Wedding "

3
11/06/2018

We loved the hotel rooms, situation, dining area and had no problem with the car park. What surprised me was how unfriendly and unwelcoming and unhelpful the staff were. This was Yorkshire after all! Really disappointed.

"Lovely Hotel right in the center of a great town to visit,"

4
07/06/2018

Very helpful staff, would have been nice to have had a lift that worked and shower caps in the room with a large overhead shower, did get them from reception. only single glazed sash windows that didn't lock at the back of the hotel so not as secure as it could have been. Very enjoyable stay and lovely breakfast. Hotel allowed us to use the car park as long as we wished on the day we left all for the one off £12. Fee parking seemed to be the norm for all the hotels in the center.

"Exceptional"

5
07/06/2018

Great stay, lovely room and great staff - enjoyed the experience I would suggest that you advice people of the car park charges on the booking sites as these really are hidden costs that you are unaware of - otherwise thoroughly recommended

"Excellent! "

5
07/06/2018

We have just spent one night at this hotel on a b&b tariff. We were in a suite on the 3rd floor overlooking the stray. Although the view was obstructed by masonry work the suite was fabulous. Very spacious and spotlessly clean. The hotel is well presented throughout with a nice dining room and a beautiful outdoor terrace with patio heaters. Blankets provided for chillier evenings. We dined in the fat badger bar that is part of the hotel complex and the food was outstanding! The best pub food we've ever had. Cosy atmosphere and very pleasant staff. The only negative is that I could not have my breakfast coffee served on the terrace so I had to manoeuvre the doors myself with coffee pot, milk and cup without a tray myself-rather strange policy! So they let themselves down on customer service here. All in all this hotel represents excellent value for money and we will definitely return!

"As good as ever"

5
05/06/2018

For our 40th wedding anniversary we had a top floor suite. Oops lift was out of order but our bags were taken up for us. Have to say every time we come here the staff are so lovely. Fat Badger is great. I so love this hotel.

"Very good"

4
05/06/2018

Very well situated and helpful staff. Big user friendly bathroom and bedroom. Breakfast dry good. Staff very helpful and carried luggage without needing to be asked. You pay for the car park but well worth it as city centre parking not easy. Check your room before you accept it we were given a room on third floor which was too small for two of us for four days and they were happy to find us a more suitable room. Have not given it five stars as we booked it because it had a lift and the lift was out of order for the whole of our stay.

"White heart Harrogate stay"

5
01/06/2018

We really liked the room, we wasn't expecting it to be so nice for the price. Very comfy bed , lovely and quiet suite. We would definitely come and stay again. Highly recommend. Thank you for a lovely stay

"Fantastic!!"

5
01/06/2018

It was my second time in Harrogate and my first stay at the White Hart but it made a long lasting impression that's for sure! From check in to departure, the staff, accommodation and food were faultless and it was a shame that I only had a couple of nights to enjoy this great place. The location is perfect as well! Ideally situated in the heart of Harrogate and a very short walk away from anywhere makes it the ideal choice when wanting to make the most of the opportunity of staying in this beautiful spa town. Highly recommend staying here next time you are in town!

"Lovely hotel, pleasant tay."

4
29/05/2018

Lovely hotel with pleasant and helpful staff. The room we had was lovely with a sofa and chair so we could relax in the room, however, there was no set of drawers for t-shirts, underwear etc other than one tiny bedside drawer by each bed (one with a bible in) and two small shallow drawers in the dressing table (with the brewing up equipment in). Disappointing that there was only one pack of biscuits (3 in a pack) and 1 hot chocolate, for 2 people but when we asked reception if this was normal, extra were delivered but not each day. The restaurant was lovely but we hadn't booked one day and when we asked the Maitre d' if a table was available it felt like an inconvenience, we had a drinks voucher which we were told by bar staff could be used in the restaurant as the bar was so noisy and busy and my 84 year old Mum was with me, but whilst the Maitre d' let us use the voucher he wasn't happy saying that it was meant to incentivise us to use the bar. We also left some wine on the table which we intended to take back to the room to finish, went straight back to get it but were told it had been cleared away. Having said all of this, overall we had a fabulous stay, the room was comfortable and spacious, the only thing missing was a guest lounge.

"Group of Friends"

5
28/05/2018

Just back from a wonderful weekend in Harrogate staying in the apartments. We were a party of 13 and had two of them. I can't recommend the White Hart Hotel & Apartments enough, we ate and had a few drinks in the The Fat Badger over the weekend and all the staff we came into contact with were lovely, nothing was too much trouble and despite it being a busy bank holiday. The food and drinks were fantastic, especially the cocktails! The apartments are beautiful, opulent and comfortable. I'm so pleased we found this place, I'm certain many of us will be back. Thank you Fran and all xxx

"Recommend"

5
28/05/2018

Stayed for a girls night out. Room spacious, mattress and pillows comfy. Helpful staff. Many thanks for adding to a great night out in Harrogate. Down side you have to pay to park your car in the hotel car park. One night cost me £12 :-( For a great nights sleep and service I recommend you book here.

"Short break"

4
25/05/2018

We stayed for 2 nights, I am in a wheelchair but can walk a little and our room was good for a short stay. It was clean and the décor was modern. The staff were very friendly and helpful, we had breakfast which was very good, the cooked breakfast was lovely. The only negative is that some of the walls in the corridors were cracked and badly plastered which looked tatty. There was no way of getting a disabled visitor down the stairs if there was a fire, we had to ask what their routine was in the event of a fire and was told they had no chair to get me downstairs.

"Unexpected experience "

5
24/05/2018

Just returned from a one night's stay at the White Hart Hotel. Don't normally leave reviews (I always forget) but this was such an exceptional stay we just had to. From arriving we were very impressed with the building and decor, then this was topped off by the delightful Emily on reception. She went above and beyond to ensure our stay was perfect (So if her boss is reading this give her a pay rise ha!) The apartment was spectacular and of a very high standard and top end finish. The beds are massive and very comfortable. It had lots of lovely touches like the Tassimo coffee machine with the Costa coffee pods and the dressing gowns and slippers are always a winner. We had dinner in the adjoining Fat Badger which again was a lovely and romantic little bar, the bar tender (sorry don't know his name, he had a beard) was very knowledgeable about the different gins and mixer selections. The food was excellent and very well priced for a hotel. a After a wonderful night's sleep we went to the dining room, which again was beautifully decorated, where we were served a very tasty full Yorkshire breakfast. The whole experience was first class and can't recommend this hotel enough. We will be back - Thank you!

"Our favourite Harrogate Hotel"

4
23/05/2018

The White Hart Hotel is so conveniently located 5mins from Betty's tea shop. Comfortable beds, clean rooms. We did unfortunately have a bit of a wait for our Yorkshire breakfast but after asking why the wait we were given a full refund of our our bill for the breakfast. Well done White Hart, nice gesture so well done. This is our favourite Harrogate Hotel and one we will certainly be returning to soon. Also recommend The Montpellier pub for food. You will not be disappointed.

"Fantastic location"

5
22/05/2018

Lovely hotel with a very central location. We arrived on a sunny day and the bar within the hotel had a fantastic atmosphere with views overlooking parliament square. Room was clean and stylish. Convenient car park. Would stay here again and recommend to friends.

RDMWH, Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your amazing 5 Star Review! The hotel is a perfect spot for all year round but especially in the sunshine our beer garden is amazing for enjoying food and drink from our badger bar and restaurant. I do look forward to you returning and please book direct to gain the best rate. Kind Regards Fran

"Lovely Hotel"

4
22/05/2018

We found the room very clean and comfortable. We did not breakfast or dine so cannot comment. Only draw back was parking ...... very tight in every sense of the word especially for those who have 4 wheel drive vehicles. We would recommend the Hotel to friends and having 'The Fat Badger' attached is an added bonus.

RDMWH, Manager at White Hart Hotel & Apartments, responded to this review
Thank you for taking your time to review us. I am glad you found our rooms clean; our housekeeping team are amazing. I am sorry you found our car park a little tight ; we are awaiting our lines to be re done due to the sun causing these to fade. We do hope you visit us soon. Kind Regards Fran

"Great hotel for the money"

5
18/05/2018

Although the room was very, very small, everything else was great! The staff were great, the restaurant really was superb and the pub next door (that is part of the hotel) is a great addition for drinks in beer garden or nighttime

"super hotel in a super spot"

5
15/05/2018

Really friendly welcome on arrival, room clean and well appointed, good atmosphere in the Fat Badger,really good breakfast, off street parking great and close to town centre. Hope to see you again soon

"Convenient city centre hotel"

5
15/05/2018

Superior room very well appointed and comfortable. My wife would have liked a full length mirror. The steps down to the bathroom were not mentioned when booking and could have been a problem for less mobile guests. Staff very cheery and helpful particularly at reception. Food good and fast service. Car parking very convenient but a bit pricey when one is already paying for room.

"A regular haunt for us!"

5
15/05/2018

My husband and I have stayed at The White Hart regularly this year and found the standard consistently high. The restaurant is excellent.( we wish you would reintroduce the lamb rump to the menu- it was our favourite.) Our room has always been spotlessly keen attractively decorated with a modern bathroom and a comfy bed. On this occasion, because we were arriving late following attending a concert in Leeds, we had booked a small double on a special offer. We were delighted with the room allocated. It was not small! The only indication that it was a cheaper room was that it was at the back so there was no view. No problem to us as we arrived at night. Another excellent stay.

"Excellent location"

5
14/05/2018

Excellent location. Good parking facility. Room was small and bathroom compact but was very clean and had everything we needed. Had Sunday lunch and really enjoyed it. For the price we paid it was excellent value for money

"A short mid week break"

4
11/05/2018

In brief - location first class, price nothing to complain about. The room very clean (101), with a very modern bathroom. The shower head needs some attention, my apologies I forgot to mention it when checking out. Would I recommend staying here to friends and family, definitely. Will I be staying here again definitely.pp

"Mcrae suites"

5
11/05/2018

Perfect lovely room clean and well presented breakfast and meal in tbe adjacent fat badger was very good service friendly and courteous. The suite we stayed in was room 412 and will be coming back next year

"White hart"

5
10/05/2018

Just spent 2 nights at this lovely hotel, on arrival we were welcomed and given our room card, the hotel is tastefully decorated to a high standard and modern. Our room 212 was clean and well maintained, it is a good size comfortably fitting a double bed plus a sofa, chair and wardrobe with plenty of room to walk around. It is slightly to the right of the main entrance but we didn't experience any disturbance from the bar as it is the other end of the building which we really liked, The breakfast is superb and the staff very pleasant. We didn't use the bar or eat at the restaurant during our stay but could see that it is of a high standard. The hotel is ideally located for visiting the centre of Harrogate and benefits from its own car park, although a bit snug for larger vehicles it is a bonus for visitors knowing there is parking available. The hotel is a 5 minute walk to the valley gardens which are lovely to walk through or carry on up to rhs harlow Carr. We would definately visit again.

"White hart"

4
09/05/2018

Lovely hotel, great staff, brilliant breakfast. Great location. Very close to aunt bettys famous tea rooms. Great Wetherspoons a two minute walk away. Plenty of places to dine out if you want a change from the hotel food which is very good.

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review and comments. Glad to hear you enjoyed our freshly made breakfast. Our location is perfect for all the local bars and restaurants. I do hope you return and try our onsite Fat Badger Bar and Restaurant. Kind Regards Fran

"Lovely hotel, great location"

5
09/05/2018

Lovely hotel, spotless room and bathroom, parking straightforward , nice pub attached with great choice of real ales. Breakfast was high quality and cooked to perfection. Staff friendly and helpful and very polite.

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review and comments and so glad that you enjoyed your stay with us. The Fat Badger Bar is a brilliant asset to us and serves the best local beers! As a guest we even offer 25% off the 1st round of drinks! Kind Regards Fran

"Enjoyable stay in great location"

4
30/04/2018

We very much enjoyed our stay. The hotel's location is superb and the bathroom in room 411 was excellent. The buttons on the shower selector were great for my wife who has arthritic fingers. On the other hand, we found the wardrobe very small for two people, but as we were only staying 2 nights we didn't need to unpack our suitcases. The bed was very comfortable and we slept well once we had managed to open a window and turn off the heating, which had been left set very high. Breakfast was very satisfactory although we are used to being given larger pots of coffee with our meal. At least we could ask for refills. The view from our window table was lovely. Parking in the hotel car park was very convenient and check-in and check-out were without any problem. The White Hart would be our first choice hotel if we were to come to Harrogate again.

"Mostly good"

4
30/04/2018

The bed was very comfortable and the shower is lovely. When I arrived the room was very hot, radiator was on full blast and the sash window would not stay open. On checking in the staff were very keen to point out that there was 25% off of our first drink in the bar, which we took advantage of, only to find on checking out this had not reached the bill and the guy knew nothing about it as he didn't know how much the drinks should be. This was sorted but the same happened to my colleague, so if you don't check you don't get the discount. Parking fee is the dearest I have come across in Harrogate. Scrambled eggs at breakfast were inedible.

"Great hotel"

4
30/04/2018

Booked a last minute one night stay in Harrogate and picked this hotel at random. The hotel was lovely and well worth paying for the breakfast. The hotel is situated in a great location right in the town centre and the Fat Badger pub within the hotel was just perfect for a snack or a meal. Would recommend this as a good hotel

"Convenient location."

5
29/04/2018

I just stayed for one night in the White Hart and found the small double room ideal for one, might be "cosy" for two. Not pleased about the £12 per night charge for using the hotel car park but this seems to be common in Harrogate.

"Harrogate Trip"

5
28/04/2018

Had a lovely stay in the triple room at the White Hart in Harrogate. Room nice and spacious. Clean, modern and well maintained bathroom. Has a very nice breakfast. Staff pleasant and attentive. Hotel is in a great location. Would certainly recommend

"One night stay."

4
26/04/2018

Nicely decorated room. Very comfortable. Great check in and check out. Very friendly staff. Really good position for town centre and points of interest. Full cooked breakfast not great, particularly for the price, though scrambled and poached eggs looked more appetizing. Overall a very pleasant stay and would certainly stay again.

"Superb hotel with great atmosphere, fantastic food."

5
25/04/2018

Very comfortable rooms. Spotlessly clean. Staff are so kind and very helpful. It would be very difficult to find any fault at all! Food is beautiful and very professionally presented, served by helpful and friendly staff who always had a welcoming smile and words of greeting.

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your lovely review and comments. I do really appreciate your comments and so glad to hear you found our team so helpful and kind. We do pride our selves in providing the best customer service. We do look forward to welcoming you back and always book direct for the best rate and rooms Kind Regards Fran

"Mrs woodcock"

4
25/04/2018

Lovely friendly staff. Room was really nice. Restaurant and bar were very nice and good value. Great location . Would definitely return . Car parking was handy . Our friends stayed in the apartment annex and were really pleased with their room.

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review and comments. I am so glad you enjoyed your stay with us. We do have rooms both in the main building and our newest rooms in Montpelier House.l We do look forward to hopefully welcoming you soon. Kind Regards Fran

"Harrogate in the sunshine"

5
24/04/2018

The room was nice and clean and the ensuite was amazing. Staff were helpful and informative when checking in. Parking facilities at the hotel were a real bonus as it is the centre of Harrogate. Would stay at this hotel again

RDMWH, Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your lovely review. We have been so lucky to have such lovely weather and our outside area is perfect for drinks in the sunshine. Our location is excellent for all the amenities. I do hope you visit us again and always book direct for the best rate. Kind Regards Fran

"Excellent Staff and service"

5
24/04/2018

Staff in all areas of hotel were excellent , Reception /Bar/Breakfast . New superior room 412 was good but had a couple of small issues . Wardrobe seems very small when you have so much available space . Bathroom fittings of excellent quality however very little shelf space and no hooks on back of door . Breakfast was excellent quality .

RDMWH, Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your lovely comments. Our hotel team are amazing and do go above and beyond to look after our customers. Thank you for the tips we will definately look into these. We look forward to welcoming you back very soon. Kind Regards Fran

"Short Break"

5
20/04/2018

Very well positioned hotel for spending time in the centre of Harrogate, comfortable and good customer service. Plenty of parking. Very good breakfast & evening meal food in the Fat Badger Grill. Would stay again.

"Superb Steak Night Dinner"

5
19/04/2018

Sirloin never tasted so good and the Bourbon peppercorn sauce was the best my husband has ever had. Great atmosphere, pub has just had a makeover, looks better than ever. Lovely staff, recommend it, especially to meat lovers.

"Lovely hotel"

4
16/04/2018

Had a lovely weekend break in this lovely hotel...its very well placed by the centre of town...i had a few doubts about the hotel after reading some recent reviews but as soon as we arrived those doubts vanished...we stayed in the main building and the room we had was plenty big enough for us and comfortable,we didn't have any problems with noise from the bar(mainly because we were in it).....its a really nice bar with a great atmosphere and the Fat Badger restaurant is very good too,had a lovely dinner there on saturday evening....all the hotel staff were very helpful and all in all i would definitely stay again and recommend the hotel to friends...one very minor thing was the shower spray is fixed from the ceiling when a wall mounted spray on a flexi hose would be better,just my opinion of course??.....thankyou to The White Hart for being a great base for our weekend away

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for review. I am so glad that you ignored the reviews as even though everyone is entitled to their own opinion we do believe some times these can be biased. So great to hear that you found our bar amazing it can lure you in and especially with our 25% discount of the first round of drinks our guests can find themselves being in there for a long while tasting our lovely cocktails! I am sorry to hear you had issues with the shower and we will try look into this. Kind Regards Fran

"Went to visit Harrogate and surroundings including York, find the White Hart Hotel at a last deal and stayed for 3 days"

5
15/04/2018

Excellent from the start until the end Joao at the reception was our first impression on arrival. The same he served as a few drinks and he was an excellent host, very informative about Harrogate and places to visit. The next three days we had breakfast and it was great, freshly served by all the very professional staff. Lost of options on the menu, quick service and excellent choices. Parking was included in our fee and just behind the hotel within 3 minute walk to the hotel's lobby. On our last day we went to the Turkish baths and the hotel staff allowed us leave our luggage until our return. It was definitively an excellent experience and very pleasant stay. We will definitively stay again at the White Hart and recommended to all my friends and relatives.

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review and comments! Joao is one of our night reception team and I am so glad he was able to provide you a welcome service. He was so pleased to see his name in lights! We have 24 hours reception to ensure all our customers have access to everything around the clock. Parking is a reduced rate of £12 per day and we find this to be a very competitive rate within the local area. We look forward to welcoming you again very soon and please ensure you book direct for the best deal! Kind Regards Fran

"over night stay on Business"

5
15/04/2018

stayed here on the recommendation of customer and it was not disapointing the location is superb the fat badger bar had a great selection of drinks i was allocated an apartment in the building next door which was fantastic 5 star without a doubt will recommend and return

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
So Lovely to read your review Darren, I am glad we were able to accommodate you so well on your business trip; we are aware how hard it can be to be away from home and we are glad to provide 5 Star comfort! We do hope you return to us and give us a call direct to book! Kind Regards Fran

"Perfect location. Amazing staff. Lovely hotel."

5
13/04/2018

We were upgraded to a 2 room apartment suite to make our stay more comfortable with 2 small children and it certainly was comfortable! Great facilities & even Costa capsules for the in room Nespresso. Great location and walking distance to the local parks, Betty's and shops/ eateries. The Fat Badger is a treat also.

"Very Pleasant Stay"

5
11/04/2018

I know the area well. I had been a bit apprehensive based on a previous experience with HRH . However, I had a lovely welcome from the charming young receptionist. Mine was an "executive room", in a more corporate but sophisticated style (rather than the eclectic/"funky"/(shabby?) look and ill-fitting sheets offered at Marmadukes Town House Hotel). Great breakfast, again, charming young staff. Parking can be had for £12 but I don't like hotel car parks and you can park quite easily in the street at no cost between 6pm and 9am (and for longer periods with a clock obtainable at the tourist office).

"Lovely stay and great value for money"

5
10/04/2018

We had a lovely bedroom at the White Hart. The service was excellent and dinner in the Fat Badger restaurant was delicious. Great variety of choice for breakfast as well. Would definitely return. Great location in the centre of Harrogate

"Enjoyable stay"

4
10/04/2018

Had a very enjoyable stay at the White Hart Hotel. The hotel is well situated in the centre of Harrogate and has nice modern decor. We had a lovely meal in the restaurant. Would certainly book this hotel again as was reasonably priced.

"Not worth half the price they charge!! "

2
10/04/2018

For the money they charge this hotel is not worth it! The room was tiny, and like a sauna even with the windows open - it wasn't a hot day either. However it was clean. The hotel was really noisy as it's right on the road and decor quite tired in the room. The breakfast was awful took 30mins to receive burnt toast and rock like eggs. Buffet consisted of some prunes and cornflakes. Parking is £12 even for guests but the location is good for walking around the town.

"The White Hart, Harrogate: what a find!"

5
05/04/2018

A lovely hotel, very stylish, very comfortable. The staff were all friendly, courteous and helpful, and it was great to be able to welcome my daughter, who joined me in the restaurant for a very enjoyable supper. Super bedroom, with a huge bed and high quality bedding, great restaurant, easy, on-site parking and a brilliant location right in town. (There's a fitness room and beauty spa too, which I didn't use.) As a female staying alone, I felt very at ease, and would definitely stay here again.

"Food"

5
05/04/2018

Fantastic food and drink fish and chips recommended also Timothy Taylor hand pump Ale great hosts fabulous atmosphere we visited for the Christmas Markets in November But Harrogate is a great place to shop and eat

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for taking the time to review us! I am so glad you found our food and drink amazing! We do try to encourage our guests to drink in the bar and taste some local ales. We offer 25% off your first round of drinks to help with this! We look forward to welcoming you soon and hopefully before the next Christmas Market! Kind Regards Fran

"Wonderful White Hart"

5
04/04/2018

I would highly recommend anyone to stay at the White Hart whilst visiting Harrogate. The hotel was cool and classy, the food (breakfast) was really good and we were totally happy with the room...especially the comfortable king sized bed.

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
What a lovely review! I am so glad you enjoyed your stay with us and that you enjoyed our superking beds that we offer in some of our rooms. I do hope you stay again and always book direct for the best rate! Kind Regards Fran

"Enjoyable Easter break"

4
04/04/2018

Arrived half an hour early and were greeted by friendly reception staff that checked us in a little bit earlier. The reception area/ lobby of the hotel is very nicely decorated with an updated cosy feel decor. We were allocated room 307 which was fairly modern and very clean. it also had a little sofa in which i liked. When we first checked in the room was freezing however once we arrived back later that night it had warmed up a lot. The room had a hairdryer, iron & iron board and a kettle but no cups / tea bags which wasn't a massive issue for us but was a bit strange. The bathroom had the usual amenities but the bath was quite small and shallow. The only issue we did have was the double bed was two single beds pushed together, the crack became very uncomfortable down the middle during the night. We didn't eat breakfast or dinner in the fat badger as it looked very busy ( you do get a voucher for 25% of your first round of drinks when you check in ) so we went out for our meals. The location is perfect and is a real benefit if you have plans within the town centre. Car parking was also £12.00.

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review and comments. I am glad we managed to check you in early. Even though officially check in is 2pm where we can we do try and get our guests in as soon as we can! All our rooms do vary in size and shape and I do hope that you return and ask for one of our front facing rooms to enjoy a lovely stray view! I am sorry you didn't find the cups or tea bags they are in the draw under the kettle! A quick call to reception could have resolved this as we are around 24 hours a day! We do hope you book with us again and direct and next time enjoy some cheeky cocktails with your voucher! Kind Regards Fran

"Good value"

4
03/04/2018

Bedroom was quite small, but clean and comfortable. Bathroom and facilities adequate. Parking a bit difficult, but it is central Harrogate! Staff were friendly and helpful, breakfast enjoyable. Good value for money; would book again

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for you review and comments. I am glad you found our hotel good value and hopefully you booked direct for your discount. We do hope to see you soon! Kind Regards Fran

"Convenient for town centre."

4
27/03/2018

Hotel very central. Carpark hard to find tucked away round back, soon gets full. If you are lucky to get parked the charge is £12 per night. Reception staff very welcoming. We had a small delux room, small being the operative word, it was very clean and comfortable, but little space to unpack. . Having said that it had everything needed. The breakfast was served with a smile and plentiful. We would stay there again but choose a different room.

"Nice interiors and great service"

5
27/03/2018

I generally stay for one night weekly and find the rooms and hotel generally to be clean and well maintained and I have a very pleasant experience each time I stay. The staff are very friendly and helpful and make the experience from check in to eating in the restaurant and checking out enjoyable and hassle free. The food and beverage offer is some of the best I've come across whilst staying in hotels and I like having the option of eating in the restaurant or the more casual bar. A really great place to stay!

"What a FIND . . Perfect relax after work"

5
26/03/2018

The White Hart is a very well kept hotel offering high quality accommodation, rooms, dining room and bar are fantastic. All the staff are welcoming, helpful and smiling. Well worth staying and I will again.

"Warm welcoming attentive service"

5
25/03/2018

Stayed for two nights mid week with my sister. We had a double twin in the main part of the hotel. Hotel kindly stowed our luggage on arrival in the morning so we could head out and make the most of our stay, likewise upon checkout. On checking in we were provided with a large, lovely styled room, furnishings very modern, albeit the room was cold due to the outside zero temperatures as I guess the heating system was quite old. On flagging this to reception John the GM immediately tried to rectify but rather than delay waiting for the room to warm up moved us straight away to an equally lovely room that was much warmer and even provided extra heaters. He made into a twin himself and invited us to the bar for coffee while we waited for him to do this. My sister was on medication, John and the team arranged for her meds to be stored in the kitchen fridge - in fact special mention must go to John the GM and Sarah in the Fat Badger for being so friendly and making our stay lovely, warm and welcoming they are both wonderful assets. The hotel is very central two minutes from Betty's and shops and is more like an eclectic boutique stay with impeccable service offering great value for money. Thank you.

"New mattress??"

3
25/03/2018

Stayed this weekend and after paying £152 for a double room with breakfast I found that they also want £12 per night parking!!!!! Double room yes, two single beds bolted together with the springs in the mattress visible on my side and stuck in my back all night....no!! Shower was pathetic with no power or flow although nicely fitted out. Breakfast was good and the Fat Badger bar was good.

"Two day stay on buisness "

5
22/03/2018

We were working in Harrogate for two days mid week, there where at least 10 of us, we were upgraded to stay in the apartments which was lovely. Lovely new quality rooms, very comfy bed. Great breakfast and choice, of your in a rush in the am leave a while for breakfast as took a while to come as cooked to order. Only negative was that I left a do not disturb sign up on my door but it was ignored by the cleaner and she cleaned my room anyway.

"Hmmm. Ok I suppose."

3
19/03/2018

Clinging on to being a hotel The White Hart misses most of the best bits of modern living. No air con, no real bar area and I couldn't help but expect Basil Fawlty to jump out from around the corner. He didn't, cos it's not that interesting.

"Disappointing Stay"

2
17/03/2018

Husband booked as a 'birthday surprise', paid additional monies for superior room, however 'box room' was better description. We could not pass each other in the room, four poster frame took up most of the room, mattress was too small for frame. Posts also obscured the tv, there was one chair in the room situated in a corner would have given you a neck strain! Reception was cold, dark, dingy and uninviting. We booked to go to The Ivy for dinner. Arrived back at hotel to noisy, rowdy bar, ordered drinks and went back to our room. Floorboards creaked on every spot in the room, and that included upstairs rooms too. Breakfast - well, having to wait in drafty corridor until the man finished playing with his iPad, to allocate a table - surely looking in the room is more practical. After waiting an eternity for someone to take our order, it arrived cold and average at best. We checked out, wasn't asked if we enjoyed our stay! Told we had to pay £12 for parking overnight - outrageous, this should be include in the room rate. All in all we will never return to this hotel - which is disappointing considering the only positive thing was the central location in a lovely town. Staff clearly need much training and look miserable to be employed there.

"Lovely little hotel"

4
17/03/2018

Stayed 1 night in the four poster bed room. Bed was very comfy and good size. Staff were friendly. Only complaint would be that the shower is too low, espically when me and my partner are both 6ft, having to bend down in the shower isnt ideal.

"Lovely hotel"

4
16/03/2018

Stayed here before, last time we had one of the suites in the attached building which was great. This time we were in the main building. Room was small but fine. Very clean. Food was good and staff were good. The bar is excellent, really good place to go to. We love this hotel!

"Great value "

4
15/03/2018

Booked 2 rooms. Both rooms were excellent and so was the hotel. 1 of the rooms was overlooking the front and was spot on. The other overlooked huge extractors which were on all night and you could hear the horrendous noise even with the window closed. Definitely worth staying there if you book a front room. Great value for money and good location with onsite parking. ( view from rear window below showing huge extractors ) Keith ( Cleethorpes )

"So disappointing"

1
15/03/2018

On arrival we were told we weren't staying in the hotel but in a separate building a little way up the hill from the hotel...we had not been aware that this might be a possibility before we booked - I wouldn't have booked if this had been made clear. This separate building felt like some random apartments block that was unmanned, a souless, collection of bedrooms, we didn't see anyone in the building, although we heard all the banging doors! We had to walk down to the hotel for breakfast, not much fun in the rain! Tiled stairs down to the bathroom felt dangerous and I don't know about you, but I prefer a door on my bathroom! There was a sky light over the stairs for which you had to be 8 feet tall to reach the blind to close it, and it flooded the bedroom with light as soon as the sun rose. Then there were the part used toiletries....enough said. We picked the hotel because of its character and location- it's a shame we didn't feel like we stayed there.

"2 night stay, nice hotel & gorgeous place ??"

5
12/03/2018

We was bought a 2 night stay in Harrogate at the White Hart Hotel for Christmas! We arrived on the Friday night, swift check in, and the reception staff were lovely! We had a room on the second floor, offered the paper and wake up call - of course had to decline due to needing much beauty sleep!! The rooms were clean, nice and spacious. Floorboards a little creaky and doors do bang when you forget to close them quietly. You can also hear the above room when they walk. Although these are minor things to us, they can be major to others. The beds were comfy, room service immaculate and great to see local products being used in the bathroom! Bathroom was very nice, big and a great powerful shower which is always a bonus!! The hotel itself houses a beautiful restaurant called the Fat Badger ?? classic! And the food is decent too!! It is a stones through away from the centre and you can walk pretty much anywhere in close proximity. Breakfast in the hotel was nice, not amazing but a good spread with some nice flavours. Shame there was no cream cheese for the toast but I suppose we can't all be snobbish like me!! I do love a good cream cheese toast though ???? All in all the hotel was very nice, friendly, warm and inviting. The rooms were spotless, well maintained and just the slight annoyance of hearing everyone's conversations it was a good stay! Would recommend! Thanks for the hospitality!

"Average for price"

3
11/03/2018

Good location for visiting Harrogate and for me that is where the positives end really. Again like other reviewers found reception staff uninterested and not helpful at all. The car park facilities are a joke and expensive where we found the Montpellier shopping car park near to be half the price. Never understand why a paying patron at a hotel pays parking anyway. Room was clean but again for the price I found it dull, dark and uninspiring. Not cheap either. Breakfast was average at best and once seated we were forgotten about. Think next time I visit Harrogate I'll stay somewhere else

"Disappointed"

3
09/03/2018

This is a quirky place and really we did not find the staff friendly at all.The bedrooms are modern its little things that let it down. Dressing table and mirror if front of the TV not good when your Husband is watching TV while you spend an hour getting ready.

"Outstanding!"

5
08/03/2018

We booked two of the three bed apartments and one of the two bed apartments. The standard of the apartments for what we paid was outstanding! I would most definitely stay there again and would highly recommend!!

"great hotel"

4
06/03/2018

me and my partner stayed here for our anniversary and it was amazing even though the room was small it was still cosy and bed was so comfortable the only issue we had was that on the day we arrived we had no hot water so I had to have a cold bath but it was fine in the morning would love to stop again

"Super"

5
05/03/2018

This is a must place to stay or even just visit. Great, friendly and very professional staff. Brilliant high energy atmosphere in the bar but lovely and relaxed in the room. Beautiful building and lovely interior design.

"Journey break"

4
05/03/2018

Very good overnight stay. Staff efficient and pleasant. Breakfast outstanding - super local produce! Apart from poor extraction fan in bathroom, very good stay - comfy beds and warm radiators which on one of he coldest nights of the year, was very welcome!vernig

"small rooms"

3
04/03/2018

We found the room was small, it wasnt a standard room we payed for, the room was cold when we went in the dining room lots of people were sat with coats on the waiter said the heating was off on the timer The meal was good shame it was a shame the room was cold

"Great town centre hotel"

5
02/03/2018

Excellent hotel to stay right in the heart of the town centre with the additional benefit of its own car park as well as restaurant and bar. Food is also very good so no reason to even go out of the hotel !

"Average"

3
01/03/2018

The location of the hotel was central for us and our plans for the weekend. We had a deluxe room which we found to be quite basic and cold. We were given a heater after complaining which helped warm the room but would expect a 4* hotel to check this prior to check in. The bed was extremely comfortable. The breakfast was ok......we had to advise staff to replenish the orange juice and croissants. We also had to wait five minutes for a table to be cleaned and set up prior to being seating. We had a few drinks in The Fat Badger.....again cold in there but blankets were provided on an evening.

"Birthday treat"

5
01/03/2018

This was an 80th birthday treat from my family who paid for me and my friend to stay for 2 nights food was fabulous the room was warm and very comfortable and the staff were so polite and very helpful

"Lovely hotel building. Poor dated rooms"

3
21/02/2018

We booked last minute to stay here as had another hotel originally booked. When we arrived we were really impressed with the hotel from the outside. The reception, bar and restaurant are really impressive, very grand and classy looking. Unfortunately the rooms let this hotel down. Room on a slope and very dated. Bathroom/shower was old fashioned and in general quite shabby. We had a massive gap in the front door to corridor and could hear every noise. Person above awake at 5am moving around could hear every creak and movement. Such a shame as hotel is lovely. We aren't in our room very much when we go away only to sleep and get ready so we put up with it but would not recommend staying here if you like to spend time in your room or are expecting a 4* room

"Lovely overnight stay"

5
21/02/2018

We booked this hotel last minute for an overnight business stay. Got a cracking deal £39 for the night!! Staff were brilliant, very helpful and friendly and the food in the restaurant is outstanding. Would definitely recommend

"Great weekend break"

5
20/02/2018

Lovely hotel, well established and equipped. Gym, Spa and Hair Salon. Good location with easy walk into town. Room was at top of hotel, nice décor, but did not reflect the rooms showed in the promotional photos. Restaurant looked good, but didn't eat there (Breakfast was an extra £12.95). Fat Badger pub attached to hotel was also very good. Great selection of drinks and cocktails. Didn't try the food though. Note the £6/night parking on top. Definitely recommended and will be back.

"Average"

3
17/02/2018

Our room was supposedly a ‘suite' - it was a box room with a bathroom attached. The room itself was clean and modern, however, there was very little storage space for two people, resulting in us using the ironing board as extra storage! Breakfast was average, parking expensive and room small. We won't be staying here again.

"Brilliant proper food"

5
17/02/2018

An excellent menu with excellent range of choice. The food is served in excellent time by brilliant staff. The food itself is quite frankly faultless. Simple food, cooked really well, resulting in great flavours. A great time was had by all. Will definitely recommend this restaurant and hotel to everyone wanting to stay in Harrogate.

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for the great review. We are so lucky to have such a great restaurant on site with us and I'm glad to hear you found the food to your liking! We hope to see you again soon.

"A welcome display of human kindness"

4
12/02/2018

I booked a stay at The White Hart for my parents at the end of 2016 for a stay in early 2017. Sadly due to family illness, we had to cancel this and reschedule it for them twice in 2017 and were finally only able to go in early 2018. Having dealt with a few 'computer says no' kind of customer service representatives in the past, it was totally refreshing and welcome to have this issue dealt with on two occasions in a humane way. When my parents finally did arrive, Fran had ensured they had a great room and they had a great stay from beginning to end. They loved the room and commented how nice it was that all the staff were so friendly. We had Sunday lunch in the pub and the food was great and the staff were first class and really friendly. We didn't have the best stay when we stayed at The White Hart in 2017 which I'll now write off as bad luck. The way this issue was dealt with in such a humane way will mean that I'd be happy to stay again at The White Hart and recommend it to others as personal human customer service is quite rare. Thank you.

"Excellent "

5
11/02/2018

Excellent can highly recommend this lovely hotel everything is lovely and clean and the room are very modern. Nothing is to much trouble. Can recommend this lovely hotel to everyone . There breakfast is lovely and everything fresh

"Pleas check what you are booking. "

3
09/02/2018

I booked a stay here trough late rooms, I had checked out reviews before booked and it's seemed ok. We checked in and were given the keys to our room which was in the neighbouring property. We arrived at the room to discover it was just that ‘a room' - I double checked my booking and yes it did in fact say in the small print separate bathroom (which was along a corridor from the room and would have been a dash in the small towels provided). We asked reception to change our room which they did and we were informed that our new room would be smaller. New room at last had an attached bathroom. Rooms are clean and new (in the Montpellier house) facilities are ok, nothing special. The rooms are pretty much what you would expect for a chain hotel and quite bland. Not sure if I would bother staying here again, for the money the travel lodge or a premier inn is about the quality your getting.

RDMWH, Front Office Manager at White Hart Hotel & Apartments, responded to this review
Thank you for your review. This is a perfect example of why it is always best to book direct with us to gain a better description of the room booked as we are limited to how a third party lists us! Not only that but it also is the best rate available to you! We do have 3 rooms in our new building Montpelier House which are superior rooms however they are a exclusive bathroom to the guest but not en suite; we do price this competitively and also try upgrade where we can. I am sorry to hear you may not stay with us again but would hope you would re consider and call us direct to discuss the best options for you! Kind Regards Fran

"White Hart Harrogate"

4
08/02/2018

Good quality rooms but most only with shower. We stayed in the appartment annex as we requested a bath. Great pub the Fat Badger attached , a little pricey but great atmosphere. Small car park for which there is a charge which I think should be free for guests, but otherwise a great hotel in an excellent location and very helpful staff.

"A Harrogate Break"

4
08/02/2018

The two night break was extremely good value as long as viewed as a base to discover Harrogate. The room didn't encourage stopping in as it was "on the small side" although very clean and well equipped. As always the addition of the Fat Badger Pub/bar was a real bonus; buzzy welcoming and well run....thanks Jaks! This was our 5 or 6th visit and there will be more!

"short stay for business"

3
08/02/2018

Only writing this review because I keep getting emails asking me to do so! Nice enough room with a good view. Bath is tiny and not very clean. Biggest fault was that when we went down for breakfast we were told they had stopped serving at 9.30 (it was 9.40). When I asked where this information was available we were told 'in the lift', which we hadn't used. I pointed this out and they said it was on the sheath of the key card, which it isn't. The only mention of it is in fact on a small sheet of paper in our room amongst other sheets of paper. We were given a cold coffee and some crosissants with jam, but no cutlery. Generally seemed pretty disorganised and not particularly friendly.

"Beautiful hotel but the staff let it down"

2
04/02/2018

I booked to stay here with my Niece late last year for a little shopping trip so we decided on and booked the luxury twin room. We were both quite excited just to get some quality time away and do some Christmas shopping at the same time. Firstly we checked in with no problems, they have parking facilities at the back of the hotel where you can leave your car but be warned they do charge £15 a day. The room was lovely and warm, very clean and comfortable with plenty of storage space to hang your clothes and other facilities such as an iron, hair dryer, kept etc. The bathroom was lovely & clean with etched glass windows, we didn't shower till quite late maybe about 10.30/11pm however it came to our attention the next day that the etched window wasn't as etched as we thought so for future reference for new visitors, close the blind in the bathroom! We discovered the next morning that the window was only partially etched and the rest was steam from the shower ?? We had an evening meal in the hotel restaurant and as I'm vegetarian I asked the waitress about the pasta dishes, I eventually settled on one from the recommendation of the waitress which was a mildly spiced, I did tell her I don't like spicy food but she said it was barely noticeable so I took her advice and ordered it. Big mistake, what's mild to one person obviously isn't mild to another and I took one forkful and couldn't eat anymore, I told the restaurant manager but he still charged me anyway. The next morning we went down for breakfast at the same restaurant & we got seated pretty much straight away, we patiently waited for 20 minuets before our order was taken for both food and lattes, we eventually got the coffee but it wasn't what we ordered, it was just black coffee with milk so we returned them thinking our lattes would soon follow, wrong. Cutting a very long story short we were in the restaurant for 50 minuets and had the wrong breakfast brought to us and another wrong coffee which we had to ask about but we still didn't receive our lattes or the right breakfast, disgusting. They were without doubt busy but they seemed to have plenty of staff on, one waiter didn't even come back to our table after apologising & promising he'd find out what was going on. I complained about the breakfast and also about the evening meal and after a lot of complaining I eventually got a refund for both. On the whole it didn't really spoil our trip because we just ate elsewhere but it was such a shame because the hotel was lovely and comfortable but I do feel I really don't want to return but if I ever do go back there I definitely won't be eating in the restaurant.

"Impersonal but comfy beds"

3
04/02/2018

We stayed here when visiting Harrogate for a trip down memory lane. Room (207) was very clean and bed was comfy but shouldn't be classed as a double as the bed is so close to the wall on one side. The tv if you want to watch it can only be done from the bed as the sofa in the room can't be positioned to enable you to sit on it comfortably. The tea and coffee making facilities are basic, many bed and breakfasts provide much higher quality beverages and don't charge as much. The ensuite is small but has everything you need and the shower was great. The towels are large and fluffy. The breakfast was ok plenty of choice but the coffee is very poor. We had plenty to do in Harrogate so the hotel wasn't somewhere we spent a huge amount of time but if you wanted to do that I would look for an alternative. The hotel is well located and you don't need necessarily need your car as everything is within walking distance but the parking charge is very steep and had we noticed this when we booked we may have looked elsewhere. The staff are helpful but weren't the friendliest which is unusual in Harrogate.

"Conference trip "

5
02/02/2018

A brilliant hotel with fabulous service , especially from Matthew in the restaurant ,thank you for sorting 5 old ladies out xxand Jackie in the bar .Excellent food in the restaurant . We will return .

"Wow"

5
02/02/2018

I can't believe what a brilliant hotel I choose for our visit to Harrogate for a conference this hotel is just fantastic especially the staff in the restaurant especially Matthew who looked after each meal . and in the bar Chris and Jackie had to put up with our laughter and sense of humour x will be back x

"Expensive"

3
01/02/2018

I booked as it was recommended ...we had to walk outside in the rain to get to our room , not ideal ... the room was in another building up the road ... we had to pay £12 to park ! I've never paid to park in a hotel before , the girl on the front desk was also rude to me when I challenged her on th3 parking ...never again .

"Fabulous"

5
01/02/2018

We stayed here for a friends birthday and had a lovely time!the place was huge and had everything we needed!grest value for money and right in the centre of Harrogate,perfect if we needed a drink/meal downstairs in the bar/restaurant wish we could've stayed longer,would stay again and reccomend

"Perfect stay"

5
01/02/2018

Room was very big and comfortable! Wasn't expecting the room to be as nice as it was!! 100% will be booking again! Great value for the price! Great location and easy to get to! The restaurant was also very nice!

"Great hotel good location "

4
22/01/2018

We booked this as a last minute post Xmas get away we wanted somewhere that was easily accessible and within walking distance of the town centre just so we could have a few lazy days. The hotel is a stone's throw from the centre making it easily accessible to shopping & entertainment. There is a great bar on site with a restaurant too and although we didn't dine in the restaurant the feedback from those who had was positive. The bar has average prices and a good vibe. The hotel itself is modern with a quirky art deco theme throughout, rooms were clean and well serviced. The only downside for us was that the walls between rooms were paper thin as we discovered when we were rudely awakened at 3am! That said I would definitely stay again but just remember my earplugs !

"Town Centre "

4
22/01/2018

First time at this hotel. Excellent room, very clean and slept reasonably well. Breakfast was good. Location easy access to Harrogate Town Centre. Parking is expensive and the spaces are very economical.

"Excellent stay"

5
20/01/2018

We have stayed here several times always in the main building but this time we stayed next door, the room was fabulous, so comfortable and extremely well appointed and very peaceful which made for a goid nights sleep.

"christmas dinner"

5
14/01/2018

Visited hotel just before Christmas 2017, with a group of colleagues. Excellent facilities and given a private dining room which was excellent. Staff were very professional and looked after us very well. Food was superb and all commented on how good meal was. Thank you

"A review of two halves"

4
09/01/2018

We stayed for one night in a deluxe double room as the hotel was really convenient for our goddaughter's 18th birthday party. We had a very nice welcome from the reception staff, who carefully explained the facilities. The room was very small but beautifully decorated. Very comfy bed and pillows (we took off the covers to check what make, as they were so super). The hotel is really centrally located - about 7 minutes' walk from the station and close to the shops. As others have noted, the back-facing rooms have terrible views: ours was of the BT OpenReach depot. We were glad to stay at the weekend as we supposed that a weekday stay could mean lots of early morning traffic movement. Our main concern, however, was the bathroom. There's a little heated towel rail in there, but no other heating - and last weekend when we woke up it showed -2 degrees on my phone's temperature reading. The hotel is heated throughout by an old radiator system, but to have no heating in the bathroom really wasn't great in the current weather conditions. (I know that's a first world problem, but given the standard of the decor etc, it was just out of kilter). The shower wasn't a power shower and had very little pressure, offering little more than a dribble of water. The temperature gauge on the shower said it was set at 38 degrees. Now that's the same as our shower at home - which runs a lot warmer so it wasn't lovely to get out of a fairly cold shower into a very cold room. There's also nowhere to put shampoo etc in the shower cubicle itself. The shower wasn't a great experience all in all. We thought the last two aspects were a real shame, given the comfort levels of the bed and the standard of decoration. Finally, breakfast is lovely - especially the sausages but we'd be very reluctant to stay in a room with a freezing bathroom over the winter months.

"Ok"

3
07/01/2018

Stayed for a night in January with my wife and found the hotel staff to be friendly and the general ambience of the place good. Our room (209) was small but well decorated however the problem was the creaky floor in the room above??! It wasn't a restful nights sleep and when I mentioned it to the receptionist in the morning she had obviously been told to give the response that it was an old building. Also went for a drink in the bar and didn't get a great negroni which was annoying. Overall an average stay, maybe it was just the one room with the creaky floor however if I had paid the full rate I would score it lower.

"Weekend stay"

4
07/01/2018

Lovley hotel didn't eat and drinks very expensive but excellent central location and very comfortable rooms would stay here again good car parking but expensive at 12 pounds a night good access and swish decor and a little health centre

"Fabulous"

5
07/01/2018

A gem of a hotel, beautiful rooms, lovely staff, really handy for shopping, great car park on site and the real jewels in the hotels crown,.... Are the staff. Who go above and beyond to make your stay a great experience.

"new years gala dinner"

5
04/01/2018

We really enjoyed our stay the service was second to none and the breakfast was varied and freshly cooked to order, we found the fat badger bar attached to the hotel very friendly and priced fair. Our room was clean, modern and warm with all facilities you would need.

"Shopping in Harrogate"

4
03/01/2018

The staff were friendly we had a lovely evening meal but when we went to bed the room was very hot so we opened the window only to discover that we were above the outlet vents for the kitchen which were incredibly noisy. I felt that this could have been mentioned before we were given the room. When I mentioned it at checkout the lady said if we had complained they would have moved us. It was a shame really as we had enjoyed everything else about the stay. We also felt that charging £12 for the car park was a lot.

"2 night stay in White Hart Hotel"

4
03/01/2018

Lovely room interior (deluxe double room with shower) but very poor view overlooking the bins in the side/back lane. Excellent breakfast and good facilities & amenities in the hotel.. When booking please make sure you ask for a front facing room. Apart from that we had a lovely stay.

"N & E York"

5
02/01/2018

Stayed in a fantastic apartment. Beautiful decor, spotlessly clean. Very impressed with the whole apartment. The breakfast at the Fat Badger was very good. Excellent location 2 minuets walk into town.

"A New Year's Delight"

4
02/01/2018

We booked the New Year's package for New Year's Eve 2017. We were delighted with our Deluxe Twin Room, in the main hotel, which had all the hallmarks of having been recently refurbished to a high standard. The New Year's Eve meal was of a similar high standard, and the service was particularly good, and friendly. In fact the staff are one of the hotel's major assets. Thank you, White Hart, for making our New Year's Eve 2017 so memorable.

"Gift Voucher disappointment!"

1
24/12/2017

I paid for a gift voucher as a present for Christmas... to say I am disappointed is an understatement. The voucher arrive stuck inside the envelope with no information on the hotel or brochure . I've spoken to the hotel and they said they don't do brochures as everything is done on line and their attitude was very dismissive... I would suggest they review the voucher process and how they are sent out!!!! As now I have a very poor looking present..

"Nice but not worth the money"

3
23/12/2017

Hotel is perfectly located with the added bonus of parking on site but beware it's fairly pricey and there isn't that much discount for being a hotel guest vs public parking.We stayed in the apartments in the building next door and these were new, clean and functional. Overall nothing to really say that was disappointing but also nothing that was out of the ordinary. Def not worth the hefty price tag of £200+ for the night.

"Lovely but pricey"

3
22/12/2017

Beautiful big apartment with excellent facilities and lots of character. Breakfast was very disappointing- boiled egg and soldiers and both eggs hard- toast cold and full Yorkshire breakfast ok but nothing special. Parking £12 extra wasn't clear when booking.

"Nice hotel shame about the parking charges!"

3
22/12/2017

I booked a 2 night stay for what I considered a fair price for the time of year but although the information is available if you look for it, which I did not do prior to booking, I was very disappointed to discover that parking in the hotel's own car park is an extra £12 per day, payment for this was taken with the payment for the stay when we checked in. We had been upgraded from a double to a king size bed, the room was small but the decor was fresh and the bed comfortable, the bathroom looks as if it has been newly fitted and was spotless with nice toiletries and big bath towels, however there was a very distinct damp smell that was somewhat offputting! The view from the window across the green was nice and the festive lights were very pretty.The hotel is about 7 mins walk to town. We had cocktails in the pub and ate in the restaurant both of which were very good

"Xmas works party "

5
16/12/2017

Had I lovely night here. The place was lovely the food was excellent very tasty and hot also the staff were very quick at bringing and taking our food there was 20 of us and we all agreed it was good also good party atmosphere