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Codes Avantages


Greensboro, Etats-Unis

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Codes Avantages

Best Western Plus Hotel Greensboro/Coliseum Area, Greensboro

2006 Veasley Street, 27407-4638, Greensboro, Etats-Unis - Voir sur une carte
Best Western Plus Greensboro/Coliseum Area - Vue extérieure Best Western Plus Greensboro/Coliseum Area est idéalement situé dans le centre de Greensboro. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Bienvenue au Best Western Plus Greensboro/Coliseum Area à Greensboro, en Caroline du Nord, à proximité de l’I-40, du centre de congrès et de la salle omnisports Coliseum ! Vainqueur du prix des voyageurs Loved by Guests 2021 d’ !Le Best Western Plus Greensboro/Coliseum Area à Greensboro, en Caroline du Nord, est idéalement situé en bordure de l'I-40, non loin du centre de congrès Koury, de la salle omnisports Greensboro Coliseum et du centre aquatique. ce qui fait de notre hôtel l'un des mieux placés en ville.Nos clients sont à quelques minutes seulement du NC A&T, de l'UNC Greensboro (université de Caroline du Nord), du Bennett and Guilford College. Nous accueillons également des membres de la NCAA®, l'ACC®, l'US Masters, le tournoi de golf PGA® et Youth Soccer, et bien d'autres associations sportives et groupes.Avec le musée international des droits civiques et le Festival folk international, Greensboro une destination prisée pour la culture, les arts et la cuisine fine. Les familles peuvent accéder facilement aux magnifiques parcs et loisirs, au parc aquatique Wet n Wild Emerald Point, au stade de baseball des Greensboro Grasshoppers et au centre scientifique de Greensboro.La première chaîne d'hôtels d'affaires du pays accueille les clients d'affaires à des tarifs préférentiels pour les entreprises. Greensboro, en Caroline du Nord, compte de grandes entreprises telles que VF Corporation, Gilbarco Veeder-Root, Honda Aircraft, Biscuitville, Volvo Trucks et HAECO.Au Best Western Plus Greensboro/Coliseum Area à Greensboro, en Caroline du Nord, nos clients bénéficient d'un petit déjeuner complet de luxe gratuit composé de vos mets préférés, comme des gaufres chaudes. Notre menu de petit déjeuner buffet se compose de 26articles, pour toujours commencer la journée du bon pied. Complétez le repas le plus important de la journée avec café 100 % Arabica ou jus de fruit bien frais à volonté. Que vous soyez ici en vacances ou pour affaires, laissez-nous nous occuper de votre confort. Vous vous sentirez comme à la maison dans cet hôtel d'entreprise et familial, non fumeur, acceptant les animaux.Literie de luxe, chambres calmes et très grandes vous offriront un confort ultime dans notre hôtel de Greensboro. L'hospitalité du sud est également un mode de vie pour notre personnel.Réservez votre séjour au Best Plus Greensboro/Coliseum Area !

Best Western Plus

Hotel Greensboro/Coliseum Area

Itinéraire vers cette adresse



Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner gratuit
    Petit déjeuner gratuit
  • Bain bouillonnant séparé dans la chambre, ou combinaison baignoire/bain bouillonnant 2 personnes.
    Bain bouillonnant séparé dans la chambre, ou combinaison baignoire/bain bouillonnant 2 personnes.
  • Piscine
  • Air conditionné dans l
    Air conditionné dans l'hôtel
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Centre de soin/de fitness
    Centre de soin/de fitness
  • Personnel multilingue.
    Personnel multilingue.
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 474 voyageurs
Note attribuée
Très bon
En couple En couple
En famille En famille
Escapade entre amis Escapade entre amis
Professionnel Professionnel
Voyage solo Voyage solo
Rapport qualité / prix

"Won't stay here again"

Robbieguy, Fort Wayne, Indiana 24/09/2022

We've stayed at several BWs lately, all in the midwest, and so we thought it would be good to stay at this one. In my opinion it was good for the price and it was pretty clean. The staff was very nice and helpful. The breakfast was really good and to my delight had both pancake and waffle makers. The room was clean except that the heater/cooler (hvac) was dirty. The first room that we were assigned was spitting black soot out onto the white bed spread and so we requested another room. The second room didn't spit the soot and mold but was very dirty. My wife was grossed out and so we spent only one night. The hotel seemed ok for the price otherwise but was very dated. The furnishings were newer but the walls and paint were old. Also, the king suites that we were in both had the same problem of the king bed and two night stands being so packed together that we could tell they were never cleaned in between. This was another gross out for the wife. We spent a very restless night and, exhausted, left in the morning to find another hotel to stay.


User 20/09/2022

The staff was pleasant, but the room was much to be desired. There was a dead mosquito in my bed upon my arrival, and roaches in my room. The room is very much outdated. The room served its purpose, a bed for the night, but would never stay again or recommend.

"Sweet Thoughts at Best Western"

hjstan513, Greensboro, North Carolina 19/09/2022

Awesome place to stay, Friendly Staff, excellent location with various eaters. You will find no better place in Greensboro to Stay and relax. Nice rooms with the comforts of home. When When in Greensboro, NC stop in and Ask for Tiffany, She will make you feel special ' V.I.P. '

"Best Western Greenesboro"

User 22/08/2022

Very convenient to Elon and both Interstate 40 and 85. Easy to get to the hotel off the freeway. Lots of dining options close by, both fast food and sit down. Staff were very friendly and helpful as well!

"Dated property but friendly attentive staff"

Voyage02469616375, Tuscaloosa, Alabama 16/08/2022

Booked this hotel because I was going to get a rebate on my credit card for booking with Best Western, and this the hotel was reasonably prices for being so close to downtown Greensboro where we were attending a wedding reception at the Marriott. Paid $150/night for two nights. I thought the love seat in the two-double suite was a sofa bed, but that is not the case. There is no way two double beds can sleep 4. Maybe 4 children. The hotel is fine but very dated. The exterior looks fine but the interiors show the age of the place. The coke machine on our floor was out of order. Several fixture in the room were damaged but not uninhabitably so (more a minor annoyance). The handle for one the blackout curtains was damaged so you needed to move the curtain itself to open and close. A large chunk of the skin of the inside of the bathroom door was missing There wasn't good lighting for the mirror in the room. The bathroom vanity's lighting wasn't much better. The water pressure left much to be desired but the water was hot so I can't complain too much. The fridge wasn't very secured held in place so it was easy for it to slide in the cabinet it was sitting in and not completely close if you didn't make your closed the door shut. We brought our own bedding so cannot comment on the quality of that. The beds themselves were good. Got a good night's rest both nights despite having to share a double bed with someone else. On the second day of our stay, our room lock ran out of batteries, but maintenance was out for the weekend so no one could fix it. The front desk was more than happy to let in us with the master override key and change rooms for us, but since it was only a two night stay and we would out of the room all day on the second day we didn't see the need to change rooms for one day. Did not use the fitness room or pool. The weather was very nice so it would have been nice to try the pool if we had the time. It look very clean and spartan. The breakfast was good and had all the basics. Maybe could have used a bit more variety of cold cereal. The only glaring omission to me was the lack of fresh fruit. The hot dishes should have been labeled. I assumed the sausage was pork when in fact it was turkey according to the bar attendant. Overall I was actually satisfied with the room. This is a two-star hotel so keep your expectations in check just because it's not the Motel 6. I just think the property needs a refresh.

"The Best ever"

User 09/08/2022

My family traveled to NC for the JR Olympics. The trip was really bad. My Mother in law broke her Hip and had to have a operation to replace her hip. While she was recovering, We stayed at this Best Western. Tiffany greeted us with a warm and caring heart. She made sure we had everything we needed on our stay. She was very accomadating in her service and attitude was excellent. I highly recommend anyone to stay here. We will be back.

"A place to lay your head"

Birdchip3, Austin, Texas 08/08/2022

I suggest packing extra towels beacause they ran out and don't give you enough to start with. The overall stay was good and the staff was helpful as much as they could be. I did need to use the guest laundry which is started by an app, very easy to set up and use. I folded and clipped the curtains closed with a closet hanger and that took care of the light shining in that others complained about. Overall for the money spent it served its purpose which was a place to lay our heads until we returned home.

"Great Hotel !"

User 25/07/2022

This Hotel Was Really Awesome I Loved Everyone's Great Customer Service & I Love How You Guys Provided Some Good Breakfast For My Family. The Lightskin Young Lady With The Braids Was Really Helpful & So Sweet You Dont Meet A Lot Of Ppl Like That. Keep Up The Great Work Guyss

"Ok stay"

ingal1452022, Atlanta, Georgia 27/05/2022

Cleanliness at this hotel for the bathroom not the greatest, mold around the shower along with ceiling paint falling over the shower, air ventilation system not adjustable, pillows lumpy and uncomfortable. Stayed at Best Westerns before this one was disappointing for the cost, considering cost of other hotels in this area and other Beat Western quality being better

"Not a "Plua""

Pat M, Boulder, Colorado 18/05/2022

Not sure what the “plus” part is. The business center computers were down as I needed a printout. The breakfast offerings were depleted at 8am and had not been replenished. As we started to shower, we noticed there were no towels! We stayed for 3 nights. On day 2, we were locked out of our room. I hate that! The wifi kept dropping us off. However, Terry at the front counter was wonderful in fixing our problems.Bed was comfortable, room furnishings good which why I gave 3 star in spite of my complaints. But definitely not a “plus.”

"First and last stay"

User 09/05/2022

I made reservations for 2 rooms for mother's day for wife my mom and sister check was great but in both rooms heat unit couldn't read words was all rubbed off room bath tub was chipped up and peeling. Everyone was friendly but hotel needs updating

"Great Stay."

User 27/04/2022

Based on price (universal affordability), location (food variety and gasoline near), appearance (style and upkeep), cleanliness, and customer service (friendliness and knowledge). Needs paint on walls and ceiling and furniture is scuffed. Not able to use Internet (laptop) at this location. Able to use Internet at other local sites.

"Great stay"

User 06/04/2022

Room was very clean, good hot breakfast, my only complaint was the bed was a little to firm for me, but some people like a frim bed. The staff was very nice and friendly. For the money I would say it was a great value for the money.

"Best Western Plus lives up to its BEST name"

helenak1821, Charlotte, North Carolina 02/03/2022

Room was spacious, the coffee was 24/7 & had a hot breakfast. The entire staff greeted us & were very friendly especially Teddy & Bilel! We definitely will return to this location! They are truly the BEST hotel!

"Smelly and Not Cleaned"

morganflynn802, Davie, Florida 28/02/2022

First room I appeared to was stinky and had a huge stain on the floor. Second room smelled badly. Staff was truly friendly but the state of the rooms was dispicable. Stay on the other side of Greensboro closer to all the stores!

"Beautiful hotel"

User 21/01/2022

The gracious attitude of staff here made the stay even more pleasant. The young man that works night shift , just recently relocated and started about two weeks ago deserves a promotion. He was so patient, friendly and helpful above and beyond putting me at ease with my booking situation when the system was down for booking with points .

"Clean warm and comfortable"

User 11/01/2022

Great breakfast. Spacious room. Safe and quiet. Signed up because of matching status to other company we use often. Best western is fantastic and we will be using it more. Amazing deal and comfort. So glad we stayed here.

"Falling short"

User 27/09/2021

Pull out bed had used sheets on it. They didn't have a pillow for the couch bed. Pancake machine was broken, wouldn't allow early Check in after we drove in from out of town. Waited in the parking lot for over an hour to check in


User 23/08/2021

Family of 6 getaway for the weekend had 2 king suites both rooms only had 1 tv which is horrible for adults and teenagers, 1 of our rooms air conditioner stopped working for awhile and the other room had a cockroach in it. Will never stay here again. Ask housekeeping for more towels and she was more worried about why I need more and if I was checking out

"Noise & Toxic Fumes"

User 22/08/2021

Returned to my room after being out all day to a room within minutes had me feeling naseau and headache that I've had for days now. Then to find out my daughter had already told the manager who told her the smell had to had been gone hours previously. Then when I came to address it he said my daughter had lied and that wasn't at all what he said as he continued to tell me how the smell should had been gone by 4 that afternoon. This was around 7:30 when I spoke with him. He then refused to move our room or find another room for us somewhere else.

"Friendly but outdated"

User 17/08/2021

Room wasn't very clean bathroom was dated and patched up. Shower wasn't very clean. Microwave was broken and never repaired mattress pad was damp. Walls and ceiling where patched up. Furniture in room was dated and unusable draws hung out wouldn't close or open.

"Not up to par"

Elizabeth C, Babylon 16/08/2021

I usually enjoy this hotel - especially for the jacuzzi room. This time, jacuzzis were not working, so I booked a jetted tub room. Room was dirty on the floor - looked like the vacuum cleaner just missed some stuff so I didn't complain and just picked it up. But the AC wasn't working properly so we had a warm muggy night in the room. I did ask for maintenance on the AC next day - tech came right away and he did fix the issue so the AC was working. Next problem though was the HUGE roach we found wandering the carpet in the room. Not a small roach but a huge roach. My husband took the roach to the front desk. It took a good hour after 10pm for the one person at the front desk to come up and spray. I was tired and it took him way too long to deal with this. I was told at the time that the owner would be called, and we would be offered something for our troubles by the time we checked out. Well, he never called the owner, told me he would get back to me later in the day. I refused to leave until this was dealt with and I had to negotiate money off my bill. Not the way to do business at all. Now I understand that because rooms are no longer cleaned everyday and they force people to eat in their rooms, we should expect roaches - but they should have a way to deal with these bugs when they do appear. Which if you ask me, will be much more frequently. Definitely not worth the money.

"Do not recommend staying here at all"

jcarrasquillo908, Hickory, North Carolina 25/07/2021

Did not get the room that we paid for. When talked to the person in lobby they did not know what they were doing. Made us wait for 30 min to tell us that the could not help. It was terrible and do not recommend anyone to stay at any of these hotels.

"Shabby and kind of sad"

Richard L, Jamestown, New York 05/07/2021

This hotel is very much in need of an upgrade/major refresh. Breakfast is still reduced due to COVID-19 I assume and choices are very limited. Skipped it the second day and went to a local diner. The hotel seemed to be clean and the staff were very nice and I think trying their best. Two nice restaurants in easy walking distance but the area around the hotel is dirty and looks a bit sketchy at night. Close to Coliseum and easy access off of the highway. Beds were comfortable but everything was very dated. A/C worked well, but disappointed that pool was closed most of our stay. We have stayed in many properties including Best Western, and this is definitely not up to the expectations of a Best Western+. The business that we were here for covered the cost but we don't think the room was worth what the business was charged. If you like the area, there are many other hotels to look at, at least until this gets its much needed makeover!


Mikezeman7, Menomonee Falls, Wisconsin 02/06/2021

85° +, labor day weekend and the pool was closed.Breakfast bare minimum, not good, because of covid (may 30?) Both which they advertised and why we choose them. But...... the staff, especially the housekeeping were Awsome.

"Shows age"

418ernestl, Oak Island, United States 22/05/2021

Room had a king size bed and the area for the bed could only house a queen size at best. One side was 1 1/2 inches from HVAC unit. The Curtains would close all the way. Sheets showed wore spots so you see the matteras through them. Floor lamp was about to fall over because its base is broken and lamp shade is hanging on bulb. Room was poorly insulated so noise from hall and outside were loud. I would not rate this a Best Western Plus hotel, only a Best Western at most. Price was too high for value received.


User 14/05/2021

I don't expect much in a hotel. It is just a place to sleep. I have some minimal expectations. Clean and kept up. The front desk clerk was friendly and the lobby area was fine. Upon arriving to our room, we found a bed with multiple tears in the duvet, chips in paint, a broken floor lamp and either mold or mildew in the window area. There also was not a hair dryer in the room. I had to call the front desk and had to go downstairs to get it. Every time I went into the hallway, I was hit with an odor that smelled like marijuana. (One morning, an employee was going down the hallway spritzing air freshener.) I felt like the accommodations seemed more like what might be found in a cheaper hotel.

"Would not recommend"

User 09/05/2021

Room HVAC unit was not functioning properly, room was too hot and humid, felt like being in a basement in summer. Shower was not clean. Desk staff was incompetent. I wanted to switch payment methods from the card that held the room to a different card I presented upon check in. This proved too much for them to handle and it didn't end up getting done despite me engaging them all 3 days of my stay.

"Bill is the nicest guy ever!"

User 06/05/2021

I stayed here for over a month for work and while the hotel was always clean and very accommodating, Bill made the experience even better. He was always so friendly and quickly fixed any issue we had. Thanks for being awesome, Bill!

"Noisy and smelled of smoke"

timot61, San Diego, California 05/05/2021

Hotel was very noisy due to loud guests and dumpster being emptied at 4:30am outside my room. Was warned of $200 charge if I smoked in room, but the entire floor smelled of cigarettes and marijuana. Room was ok, but curtains wouldn't close all the way, so light was constantly in room. Overall, not my typical Best Western experience.

"You Get What You Pay For!"

jandmhall1227, Millsboro, Delaware 01/05/2021

We had a reservation so when we arrived, we had hoped our king room would be ready. We were given a key and took all our belongings to the room. To our surprise, when we opened the door someone else's belongings were already in the room! Thankfully no one was in there at the time! Inexcusable!


User 27/04/2021

Very well done with how is my day going. Is there any thing I can do to make your stay comfortable. Telling me what time the breakfast start and end time. How was your drive here? I ask about did they have a gambling place.

"Sweet Stay!"

User 26/04/2021

My weekend stay was terrific. Check-in was very easy and included information about the amenities. Room was spacious, clean and quiet throughout my stay. The modified breakfast was better than expected and served by friendly professional people. Location was very close to downtown and other points of interest. Great hotel choice!


User 12/04/2021

Didn't feel clean at all Curtains wouldn't close had to use 2 pillows to close them Room had a strange smell in it Cum stains on rugs you can see very clearly Kept hearing the exit door slam none stop through out the night

"Should not be a “Plus”"

elizabethcX693KE, Chincoteague Island, Virginia 16/03/2021

We have stayed here before to visit our daughter in Greensboro, but were very disappointed in our last visit in February 2021. I had made a reservation and when I checked in no mention was made of my diamond status (you are supposed to get extra points or a snack bag and I got neither). When we went to our room, there were French fries on the a/c, long black hairs in the tub and the refrigerator was full of ice and lots of food! I immediately asked to be moved to another room. The next room was okay, but only had 2 towels and 1 wash rag. The furniture was old, dated and in rough shape. The next morning my husband went to get coffee in the lobby. There were 2 empty coffee carafes and no one at the front desk. He called and then yelled for someone and NO ONE CAME! My husband left a bag of medication in the room after we had checked out and when I called the next day about it, no one had seen it! I even talked with the Manager and explained that we had been unhappy from the time we checked in and no apologies were ever made. There were other issues too, but I think I've made my point. Properties like this give Best Western a bad name....! With so much competition, you really need to do a better job...

"Pet Friendly"

Virginia581, Salem, Virginia 09/12/2020

The hotel was very accommodating for my dog and me. I was so glad the room did not have any odor from previous pets being in the room. The bed was very comfortable and the room was very clean. I would stay here again.

"Amazing Claudia!"

User 02/11/2020

Claudia the front desk personnel was absolutely awesome! Very courteous and kind. Goes overboard to provide quality service to guests! She's personable and the face of Best Western! The person you need to see. Thanks Claudia you ROCK!

"Worst hotel I have ever used!"

User 21/10/2020

The moment we walked off the elevator to go to our room the entire floor smelled like marijuana. People slamming doors and yelling at all hours of the night. Homeless people sleeping in the lobby under tables. They do not have any Queen beds only double beds. When we made the reservation we asked for Queen Beds. Nothing on the website indicated this. Our stay at this hotel was NOT worth $100 per night and we will never stay there again. Had a confrontation with a staff member or quest (not sure) when we asked him to please not get on the elevator with us as he was not wearing a mask. He proceeded to cuss at my husband with me and my daughter in the elevator and was trying to provoke my husband. Very scary! Did not feel safe!


User 29/05/2020

Very nice atmosphere. Smell very clean. Staff was very friendly and helpful I love the shampoo and conditioner Very quiet and a very good location Hopefully the pool will open soon and breakfast. Love the free coffee

"Stayed 2 nights for US Figure Skating Championships."

639vickik, Bridgton, Maine 01/02/2020

In the room, the sink drain was broken. The phone did not work. When we got into bed, the pillow case had makeup on it. I went to the front desk to report dirty pillow cases and the employee was having a personal phone conversation in the back (that I could hear). I knocked, but she did not come. Went to the front desk three times, knocked and said hello, but she never came to the front desk. I tried calling from my cell phone since the room phone did not work and I could not get an employee at the front desk, but no one answered. So, I walked to the front a fourth time (all this was between 9 - 10PM), and another employee finally helped me and provided clean pillow cases. Changing the beds was never offered. The next day I reported the broken phone, dirty sheets, broken sink, and lack of front desk coverage and they apologized, but did not do anything. We also did not have coffee for the room and had to ask for it both days of our stay. On the second day, housekeeping did not replenish the dirty towels and we had to ask for them. The sheets were never changed. The phone was never repaired or replaced. I fixed the sink. Coffee was never supplied. The only thing housekeeping did was change the trash.

"Great property in Greensboro"

953eddiep, Magog, Canada 01/02/2020

Really enjoyed our stay here- great room ( King)- good eating options close by and less than a minute to get back on the Interstate. The breakfast in the morning was very good, fresh made eggs with a little zest. It would be great our the heater wasn't so close to the beds ( I do not like the air quality of most hotel rooms).Would come here again with hesitation!

"Slow Internet, Breakfast ended early, moved rooms twice. Disappointing."

User 27/01/2020

My family usually stays are Best Western and we were very disappointing with our stay at the this property. In addition to check in and check out difficulties we were woken up at 11:45 pm to check and see if our tub was leaking. We were asked 3 times to go ahead and check out (before 11:00) and never received our receipt.

"Comfortable stay"

Sharon B, FAR ROCKAWAY, United States 24/01/2020

The staff on duty was very helpful After a long travel it was great to see friendly smiling faces. The staff made our visit very pleasant. The location of the hotel is in a real great spot and everyone know the key for the majority of customers is location location location. It's close to food venues, mall etc.

"Great stay!"

rozebudd71, East Canton, OH 22/12/2019

Great stay from beginning to end. The staff was excellent and made us feel comfortable. It is always a great time here and that's why we keep coming back to this Best Western in Greensboro. Thank you so much.

"Do not recommend"

User 17/11/2019

We were scared to open the dresser drawers for fear the dresser would collapse. The shower was cold and water pressure in the sink was bad. We found safety glasses in the room, and bathroom was dirty.

"Excellent front desk"

User 05/11/2019

Warm welcome at the front desk. Room was clean, maybe due for some updating, but overall very good. Good breakfast options, and the breakfast area was clean and well stocked. Good value for the price paid.

"Service Issues and Dated Hotel"

Savvy_Traveler_364, Big Sky, Montana 30/10/2019

The check in process was unacceptable. We got to the hotel at 2:00pm and were told that check in wasn't until 3:00pm. No attempt was made to see if a room was ready. So, I asked if perhaps a room might be ready early. He looked and said, yes, there is a room ready. Then proceeded to put us in a room that smelled highly of antiseptic and with a sopping wet carpet. We requested a different room and, low and behold, there was another room ready early. The rooms are adequate, but in need of updating. We were in a king room and you couldn't access the bed from one side because the heating and cooling unit stuck out too far. One of us had to crawl across the bed to get in. This hotel is in much need of a remodel. It is definitely not a Best Western Plus.

"Great place!"

245debraz, North Charleston, South Carolina 04/10/2019

This was truly a great experience. Great room but best of all was the coffee! I usually do not like the coffee and stop at a place on the way out but not here. Very clean room and every thing quite pleasant

"Spirit Check In"

Lisa W, Fairfax, Virginia 29/09/2019

The hotel is underrated. The all suite rooms are comfortable and esthetic pleasing. The breakfast will certainly hold you until your next meal and the staff is friendly and knowledgeable. It is my go to for the Greensboro area the last 4 years.

"Great rebound"

rd4lyfe66, Milwaukee, Wisconsin 23/09/2019

I appreciated the opportunity to stay at the Best Western Plus hotel. We actually had previously booked another place and paid online but it was a total horrible experience. It had invests and was not very clean. We booked BWplus online and had to pay much more but the peace of mind and ambiance alone made up for our poor experience at the other site. We stayed two out of 3 nights at BW Plus. The front desk team were so hospitable! Thank you for catching us on the rebound.

"Jacuzzi suite was nice"

User 16/09/2019

Staff was wonderful at the check-in an out process, my room smelled nice an was cleaned well, the breakfast an attendant made it more pleasurable! The food choices were great. Will stay at this location again!


dunnritecarpet, North Carolina 16/09/2019

the bestwestern was verry nice and clean staff was helpful nice and clean alot to do in this aera verry clean front desk clerk tont realy nice frendly will go out of his way to help youCHECKING TO SEE IF ALL WAS FULL cLEAN ROOMS AND BIGER THEN MOST hOTEL ROOMS WILL STAY aGAIN

"Convenient place"

yevetteray1, Atlanta, Georgia 14/09/2019

Good location with large rooms. We checked into this hotel and was greeted with a friendly face. Upon entering our room we noticed half drunk water bottles and a bw bag on desk. We didn't think much of it. We just threw the trash away. We proceeded to unpack all our belongings and put all our drinks in fridge. We were tired and had were ready to relax. We go to get in bed pull back the covers and there was semen all over covers. Just about got sick. Went down to front desk to get new linens and no one was at desk. Waited 15 minutes. A gentleman had come in after I had been standing there about 10min. And waited there too trying to check in. After she came to desk I explained what was on the sheets and she apologized and said all she has to go by is the computer to see if rooms are clean. She switched our room. So we had to pack all our belongings up and relocate to another room. The second room was nice. The manager the next day apologized for everything. And had me send him the pictures to resolve the issue. I would stay here again despite the first room problems.

"Very Clean!!"

User 11/09/2019

Nice Place to Stay at & the Staff was very Friendly & the Room & Sitting area was very clean & a very clean smell in the Building.I would dif. stay again .Until next time -BestWestern in Greensboro NC.

"Great Hotel in Greensboro"

Jerome D, Maplewood, New Jersey 05/08/2019

Most friendly and attentive staff ever. The young lady who checked us in on Thursday evening was extremely friendly and pleasant...although my husband was the one handling the business end of our visit, she took the time to chat with us both.

"My Greensboro Hotel"

vidalmapp, Philadelphia, Pennsylvania 23/07/2019

My stay was excellent! Any staff member I came in contact with greeted me and made sure I was satisfied. My room was clean and nice. The breakfast was good and the overall appearance and cleanliness of the hotel was good. I would highly recommend this hotel to any staying in Greensboro near the Coliseum!!!!

"First time in Greensboro, Best Western Plus was a good choice for me!"

User 07/07/2019

I opted to go with Best Western again because I recently joined their Best Rewards program. There is a nationwide promotion for a $20 Best Western gift card if you stay for 2 nights at one of their facilities. I can't remember the exact date, but it's going on now. I decided to go with this location for my first trip to Greensboro, NC. The hotel was clustered with other hotels across the street within walking distance and more are in construction. When I arrived it was around 9pm, there were a few men hanging outside smoking. It wasn't a good look, but what can you do, I won't blame Best Western for that. Later that same night, a relative who dropped me off said a woman approached the car asking for money. She said that she was placed in the hotel across the street by a church because she was dealing with domestic abuse. She asked my relative for money for food. My relative bought food for her and came back, but she was gone. I felt safe at this facility, but be aware of your surroundings and use common sense. The front desk staff were very friendly. i had a king room with a sitting area. The refrigerator and microwave were very clean. The bathroom was clean. The bathroom door was older and it had some scuff damage and the wood had a split on the right bottom corner of the doorway. The sheer curtains were not attached to the vertical rods so I had to adjust them by hand. I took photos and brought it to the attention of the front desk clerk immediately so they knew I was not responsible for the damage. Overall, the room was great. They have comfortable beds, free wifi, cable channels with a few HBO premium channels, and free breakfast. I would suggest, they put some vending machines somewhere in the lobby so people would have more options for water and other beverages. The had a vending machine on my floor that had small 8 oz Dasani waters for .75 cents. It ran out by Saturday. I checked other floors, but I was out of luck. If you wanted water and didn't want to leave the hotel, you could get ice and let it melt. They also had lemon water(water infused with slice lemons),coffee & hot water for tea downstairs, but the lemon water had an off taste. Overall, my stay was very good, and I would go back.

"Excellent stay"

Trip01517999027, Greensboro, North Carolina 22/06/2019

Excellent stay quiet, clean staff is very friendly and helpful. Hotel is always very comfortable and spotless from inside to outside! Breakfast has a choice for every eating desired! The pool is nice and clean

"love this place"

User 03/06/2019

loved my stay as always, Nikki is amazing, love seeing her heartwarming smile, breakfast is very great at this location and served with a smile every day, such a great team and location, the new gm looks out for all of us loyal best western rewards members I got my points and a free upgrade along with a nice snack bag, really nice to be noticed by a business, see you all in July

"Loved it"

HNIC28, Lake Tahoe (California), California 30/05/2019

Absolutely loved my stay here, very convenient to everything, breakfast was very good, just needed a little more healthier choices, Nikki was an absolute delight, she is definitely an asset to this company!!! I will return to this location. Highly recommended, just hope the pools ooen next time


Fearless44370968614, Winston Salem, North Carolina 17/05/2019

First of all the room that I booked online had a picture showing the jetted tub in the bedroom not bathroom which is what I wanted and when I got there they said oh I'm sorry you have to call directly to the hotel to get that room but it doesn't say that online. Second when we fill up the tub and finally get ready to get in the Jets don't work so I called the front desk they said well with it being so late maintenance might not show up so we can move you okay we moved to another room what time did work in that room however the room above us drips the whole night and I will not know until you hear it but you could see it I recorded it complain to the front desk they offered me 20% off I didn't feel that was good enough so I was told to call and speak with GM on Monday which I did he then told me he would refund me over half my money but he told me that he refunded it to a credit card that I never had he went the number back to me and I told him I didn't have that and he said yes it's the one you used to reserve the room and when I told him no it's not I will show you my bank statement he just continued to tell me that yes it was the card I used. Very unprofessional. Will NEVER stay here again. Don't waste your money here.

BestWesternHotels, Corporate at Best Western Plus Greensboro/Coliseum Area, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"Just passing through"

User 11/05/2019

Chose this hotel last minute because we had flown back from Las Vegas & still had a 31/2 hour drive ahead of us. So glad we chose this one! Staff was very friendly & breakfast was a hit ! We were ready to make the trip home after a peaceful night.

"not a safe place to stay and manager is lacking customer service skills"

User 15/04/2019

they have "surveillance" cameras that do not work....offers a false sense of security. Small hotel where anyone can walk in off the street and walk off with your belongings if they are not strapped to you. the manager and owner have no idea how to handle emergency situations. The staff was nice but they have not been provided the proper training and resources that they need to handle emergency situations and that is the fault of the management that is on staff there. when you file a complaint with corporate and give the facts the manager responds with blatant lies. awful experience.

Mary Lou B, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this review
I am so sorry you had a bad experience while staying here at the hotel. Thank you for your feedback.

"Residue of crime scene tape on my room door."

User 26/03/2019

This place was a disaster. I was charged $20 more than what Expedia was charged direct for my room. The room door had residue of crime scene tape on it. After checking and I was sent to the wrong room on a different floor and had to go back downstairs to get the correct room number. Definitely would not recommend this property. Also after staying there I've received nine emails from Best Western in six days.

Mary Lou B, Manager at Best Western Plus Greensboro/Coliseum Area, responded to this review
I am truly sorry that your stay was not a pleasant one. The fee was for your pet. Thank You for your feedback. I assure you that the issues you encountered will be addressed immediately.

"Great hotel"

User 08/03/2019

Over all great hotel. Clean and friendly staff. Great location to everything we wanted to do on our trip. Only complaint was the bed was a little bit to firm for my liking. For the price and one night stay. I would use this hotel again.

"They need to put last renovation date"

Wanderer61376908736, Hope Mills, North Carolina 05/03/2019

Along with the avg review ratings the last time the hotel renovated is just as important. I've been to ones with recent renovations and it was great. This one has not been renovated for a while. Sleeping/staying in it was not comfortable. But breakfast was good. Also no baby crib in the building.

Mary Lou B, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this review
I'm so sorry that your stay with us was less than expected. Your feedback is very important to us and helps us to know what we need to make sure ours guests have a memorable experience. Thank You for taking your time to let us know how we are doing. Mary Lou B.

"Adequate hotel"

User 18/02/2019

We were in town for a swim meet and spend two nights at this hotel. It was only our second experience with Best Western Plus and was not as good as the one in Staunton. The roof of the hotel needs to be painted but that was not the problem. Our housekeeping took all of our towels and did not replace them. Had to go to front desk for a new set. Our toilet somehow became clogged while we were gone during the day and my husband had to track down a plunger to get it repaired. One of the lights in the bathroom didn't work and the room curtains were not attached to open/close mechanism so you had to yank them open and closed. The buffet was adequate and the place was clean. For the price it was not a bad stay but I wouldn't rave about it.

"Last minute trip"

John B, Southern Pines, North Carolina 15/02/2019

The staff was very friendly and helpful both at check in at 11 pm and check out The room was clean and neat . The internet was easy to get on and usable . The breakfast was assorted and the food was tasty and at the correct temperature. It was a good stay

"Nice, clean, lots of room, good breakfast, but watch out for king bed frame"

User 04/02/2019

Nice room overall with king bed and couch with table and desk area. Very functional, clean and nice. Everything worked, plenty of plugs. Decent hot breakfast that had some things I hadn't seen recently like the oatmeal with nuts, fruit, etc. and pancakes with fruits and whipped cream. · My only problem was a design flaw with the set up of the King sized bed, because it left only 6" (literally smaller than the size of my foot) between the bed and the heater sticking out by the window. While that was just possible to squeeze by...there was a hidden tab of metal sticking up from the bedframe which was hidden by the bed skirt, which was almost impossible NOT to hit. My shin/ankle is quite bruised.

"Great Staff for New Years"

kcm2617, Richmond, Virginia 01/01/2019

Lori was a tremendous help this New Years. Definitely helped make our stay wonderful by getting a group photo of us as well as treating us as kindly as we could have asked for. Rooms were nice and spacious.

"Nice stay"

paulinoruiz, Miami, Florida 25/11/2018

Comfortable and relax, nice bed and excellent staff all was great, don't mention the breakfast is amazing and the service personal are polite and helpful I really recommend this hotel to everyone, you're going stay like home.

"Average hotel"

User 06/11/2018

A great hotel but the best part is the girl behind named Mariana who start her shift at 3 PM and makes everyone night an awesome night she helps u and she will sit and talk to u for hours she made me feel like I was home she an awesome person

"Way better than I was Expecting!"

Memidemi, Lake Ridge, Virginia 16/09/2018

Everyone was extremely nice and accommodating. The breakfast was a full breakfast and very tasty! The rooms were very clean and quiet. My sister and I enjoyed our stay and will definitely consider them next year.

"Wasn't Expecting This"

MeMe01, Greensboro, North Carolina 13/09/2018

I've stayed at Best Western before but what I experience at this location was crazy. Our rooms had to be changed 3 times due to the 1st one being open when we walked up to it, 2nd had blood in it, 3rd ants in it and busted furniture.

Mary Lou B, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this review
I am sorry that your experience with us was not a pleasant one. I assure you that all the issues you encountered will be addressed. We appreciate your feedback. Thank You, Mary Lou

"Enjoyed our 2 night stay"

Lisa H, Hurricane, West Virginia, United States 07/08/2018

Room was large with two comfortable beds will definitely return breakfast both morning had several choices from scrambled eggs first morning to omelette and sausage biscuits and gravy the next pancake maker was really nice

""Before you go up""

Reginald C, Nassau, New Providence Island 02/08/2018

We were attending a religious conference -The Gathering/Global United Fellowship, and we wanted a room not in the convention center, but, again not to far away. After scanning the area online we felt that this hotel was the best choice for our group of eight. It turned out to be one of the many good choices we had made during our week long stay.Besides having all of the necessary amenities along with the free breakfast every morning, the rooms were nicely functional, decorated, spacious and clean with extra sleeping space in the king room. The elevator jerks a lot on the ascend, so watch out for hot coffee carriers. The only challenge i had that annoyed me was that every time i tried to enter my room, my key did not work. this went on for several attempts, so i started having my keys re-keyed every time before i went up...problem solved . I have no problem with this hotel whatsoever, i recommend it highly, and compliment the staff for taking good care of us.

"Great stay"

User 27/07/2018

Very nice place Great staff Everyone was very workable. Breakfast was good Room are very large GREAT WATER pressure. IN room fridge. Great experience. And 70$ cheaper then the conference hotel l. Room are just as great.

"CTE Conference"

teresaj45, Fayetteville, United States 27/07/2018

I really enjoy staying at Best Western hotel, and always have very professional people working with me. I would highly recommend to anyone that is traveling for any reason to chose Best Western for a good stay away form home.

Mary Lou B, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this review
Thank You for your kind comments. We look forward to seeing you in the future.

"Nice little hotel near a lot"

Outkast1914, Nashville, Tennessee 08/07/2018

I'm here today 7/8/18 on business. The hotel is not crowded at all, which I really like. It's about 5-10 minutes away from major shopping, and I just got back from the movies. The hotel itself is kind of dark, but the rooms are comfortable, they are clean and they have plenty of charging ports. I typically roll with a laptop, 2 phones and a tablet, and I didn't have to have a brick with me to charge the phones and tablet, which is a bonus. I would stay here again, especially if it continues to be this quiet.

"Great stay, comfortable beds"

nccu98, nccu98 25/06/2018

Check in and check out was easy and quick. The room was very clean, the floor was very quiet. The bed was very comfortable. The two issues I had was there was no ice machine on my floor and the breakfast was all gone when I went down because of the soccer teams that were there. But overall a great stay and will stay again.

"Easy access!/Lättåtkomligt"

lenaolofsdotterj, Lidkoping, Sweden 02/06/2018

Good place, good location. The staff were very professional, recognized us as members. They recommended good sightseeing and good restaurants. There were a couple of good restaurants within walking distance from the hotel.Breakfast was ok./ Bra ställe, bra läge. Personalen var mycket professionell, välkomnade oss som medlemmar. De rekommenderade bra sightseeing och bra restauranger. Det fanns ett par bra restauranger inom gångavstånd från hotellet.Frukost var ok.


User 31/05/2018

We had a wonderful stay at the Best Western Plus Coliseum/ Greensboro. It was clean, comfortable and convenient. The staff was very friendly and helpful. We really enjoyed the breakfast every morning. A good variety of foods were available.


mochagrl711, Charlotte, North Carolina 14/05/2018

this was a 1 night getaway .. I love this hotel staff is always friendly.. can use a little rug shampooing or replacement but that is minor and an easy fix everything else was great. Close to good food shopping and highways

"Good value, good location"

Reginald S, Boston, Massachusetts 14/05/2018

Had an issue with the toilet running after a flush but otherwise the stay was good. Breakfast was decent and room was very comfortable with work space, refrigerator and microwave. Staff was very friendly.

"I tried!!!!!"

prettyjuls23, Southeast Georgia 07/05/2018

I was excited that I found a Best Western Plus on my app for the area because usually the plus hotels are very nice. The hotel looked fine on the outside. The staff was really nice. The young lady was very helpful and tried her best but I could not handle staying there. When I entered their elevator and it closed I started to feel sick instantly. I tried to look past that there was a smell. I went to my room (2nd floor) and when I walked in the bathroom, it smelled like it had been cleaned with a nasty mop. I could not get past that smell. I had the front desk lady come in and she verified the smell. She had me look at 3 other rooms. The room on the first floor looked clean and smelled OK but the housekeeping ladies were across the hall and were extremely loud and I needed to go to sleep. I checked out the third-floor and it smelled. She had me check out one other room and it smelled fine but as I was in the room my body started to itch really bad. I started looking around the room and the sheets were very dingy looking and then I started to feel really sick. I had to leave! I don't know if it's mold and mildew deep in the walls or if it's the combination of them not cleaning properly with the carpet and the upholstery and linens but my body was in panic attack mode. I have never had a reaction like that at a hotel but once. Honestly from smelling the bathrooms in a couple of the rooms and how they stunk and because of the dingy sheets and pillows,that I saw in the rooms and the smell in the elevator... I don't think it's a very clean hotel. I cannot stay at a hotel where they don't care about their guests. My room has to be completely spotless. I want things to be scrubbed and cleaned. I don't want to catch cooties from anything especially a room I'm paying for. Towels and sheets should be fresh and clean and white with no stains or dinginess. Floors should be cleaned properly with a fresh mop and a room should have either no smell or a light clean smell. People have severe allergies and all precautions should be taken, to take care of all guests!!!! I hope that this will help management realize the issues that's going on and that they can fix the things that need to be taken care of before something bad happens. The rooms are nice size and they're nice to have a bed with a sofa, chair, and microwave. The bathroom sink is nice and spacious. They just need a lot of TLC and/or possible renovation if mold, mildew, or bugs are found.

Mary Lou B, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this review
Thank You for your feedback. Always very appreciated. I can assure you that all issues you describe will be addressed immediately. Thank You for taking the time to let us know how we can serve you better. Mary Lou B.

"Near highway"

JakeGunnerHarley, Schenectady, New York 09/03/2018

Was convenient to the highway. Clean, comfortable room for the night. Breakfast was free with room and included fresh fruit, pastries, scrambled eggs, sausage, cereal and yogurt. They also had coffee and juice.

"Friendly staff, comfortable stay"

gordonfan24815, Pittsburgh, Pennsylvania 25/02/2018

I have reviewed this hotel in the past, and rated it 5 stars, because for what you pay for you get a comfortable bed, clean room, cozy stay, and the help of a friendly staff. I just wanted to write this review to thank the man at the front desk, I believe his name was Norman (worked the midnight shift Friday 2/23/18). After a long drive in which I was delayed by much traffic, unlike other hotels I've been in, he was a pleasure to deal with for a 2 AM check in. He had a great personality, and was able to start my stay off on the right foot. He was helpful, and I hope others have given him recognition. Thanks for another quality stay at your hotel. My only comment this time besides giving Norman 2 thumbs way up, is to make sure all rooms have a “do not disturb” hanger. Ours was missing, so we had to make one out of paper haha.

"Nice stay, good price"

Ann3020, Saratoga Springs, New York 09/02/2018

Checked in on a rainy night. Little did we know our favorite restaurant, Darryls was next to our hotel. It could not have been 300 feet away and after driving all day, the last thing we wanted to do was get back in the car to go out to eat. The beds were comfortable, the room a large size and the hotel was quiet and clean. The sofa was a little tired, but it was a great price and good location, Breakfast was tasty, I had never seen a pancake maker before. Different but good. Will stay here again when we come through this area.

"Will never stay here again....."

bootjunkie71, Newton, Kansas 30/01/2018

Upon check-in, they had 3 female, 1 male in a KING size bed! Went downstairs to request a different room - they told us they had one with 2 full size beds but we could only have it for Friday night - fine - Get moved to that room - NO hot water and the tub doesn't drain - maintenance guy comes walking in WITHOUT knocking - we hadn't even report the problem yet!! Get hot water by Saturday evening and end up being able to stay in the room for the weekend, which was great. Room and hotel were clean otherwise - staff a little snarky - this is not the first time we have had problems with a Best Western.

Mary Lou B, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this review
I am so sorry that your experience was not what it should have been. We do take all feedback very seriously and I can assure you all concerns will be addressed. We value your business and hope you will return so we can show you that what you experienced is certainly not our norm.. Thank You, Mary Lou B.

"Really nice room, especially for the price."

James U, Steamboat Springs, Colorado 17/01/2018

The room itself was a little narrow but the space was well utilized. Nice couch with good view of the TV. Large dest to work from. All in all I would stay again. And food nearby. My favorite part was that it was quiet.


ellas530, Concord, United States 30/12/2017

Guest room was clean and had all the items we needed except the facial tissues - only a few in the box. THE HOTEL was quiet and we were able to rest comfortably. We enjoyed our stay and plan to go back in the future.i

"Free Night Stay!!!"

621shelinah, Greenville, United States 12/12/2017

I would definitely recommend this location, very clean,great location and easy to get to.The gentleman that checked me in was very friendly and engaging.the beds were very comfortable,the room was set up very well.The book in the room supplied all the questions I had and more.

"Corporate lodging friendly"

User 11/12/2017

If you appreciate a hassle free check in with a host that knows what they're doing then look no further, This place is A+ with a breakfast bar that serves pancakes that are unbelievably good, lol. very clean and convenient to everything Greensboro

"Great Place to Stay"

phyllisw678, Richmond, United States 11/12/2017

Overall great experience. The winter weather event was a challenge for traveling. The staff made our stay a great experience. The facility is well kept, clean and comfortable. The free breakfast is a very nice treat. Hot coffee and tea in the lobby area with comfy seating --- nice touch!

"Spacious Rooms"

Rick W, Havelock, North Carolina 09/12/2017

Convenient location to the Greensboro Coliseum Complex and Four Seasons Town Center. Easy navigation from I-40 with ample parking. Smooth and pleasant Check-in. Crisp, clean lobby area and the rooms are very spacious with comfortable furnishings.


toddbV7472VW, jacksonville, United States 04/12/2017

great hotel value. best breakfast of any chain hands down. I would recommend this hotel to everyone. the company I work for now uses this hotel exclusively for all employees traveling. stay here 3 nights every week and would not stay anywhere else. save your self the searching. this is the best hotel for the money hands down in Greensboro nc

"Nice budget hotel"

User 04/12/2017

My family stayed two nights when we were in town for a swim meet. The hotel is in a convenient location, is very clean, and the rooms are quite large. We liked that we could walk to places to eat and the local mall is not far away.

"Pleasantly Surprised!"

User 08/11/2017

I was in town for a conference at the Koury Convention Center and Sheraton Hotel. I go to the same convention each year and usually stay at the Sheraton but this year opted for a cheaper hotel. The only thing cheaper about our stay was the price. The Best Western in Greensboro was hands down better than any standard room I have stayed in at the Sheraton for many years. At the Best Western, the rooms were bigger cleaner and more accommodating with amenities like microwave, refrigerator and small sofa in the room. The inconvenience of not staying in the convention Hotel went totally unnoticed by me due to the quality of the stay at the Best Western. And the best part ... IT WAS STILL LESS MONEY! I would definitely use their facility in the future.

"Family obligation"

User 14/10/2017

I really enjoyed my stay at a clean, quiet, and well appointed hotel after a very stressful day. I checked in quick and went to my clean and comfortable room. The room was just what I needed to recharge and get ready for the next day. A very nice quiet and comfortable stay.

Mary Lou B, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this review
Thank you so much for your kind words. It is always such a pleasure to know that we have made someone happy. Hope to see you in the future. Safe travels :) Mary Lou B.


Robert W, Arden, United States 03/10/2017

Great hotel. Great service. I enjoy staying at this hotel as it is clean and customer service is excellent. It is a great location just off the interstate and there are many local places to eat and many within walking distance.

"overnigt stop"

debrasP5864PV, Petersburg, United States 29/09/2017

It was easy access to and from highway. Clean and quiet. Friendly staff. Breakfast was good and dinning room was clean. Would stop here again on our next trip south. Had a restful night. good location.

"Very poor guess service"

sergioq189, Burlington, North Carolina 22/09/2017

Had no water in the whole hotel, when finally got fixed water was dirty, we tried to fill our Jacuzzi but started to get moody so we went to from desk and ask if someone could clean it for us because we wanted to use it after dinner, and the guy told us he can only give us some towels to clean it our selfs, we paid $300 for a suite that we could not use the Jacuzzi, very disappointed

Mary Lou B, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this review
I am so sorry that you had a bad experience while staying with us. I understand that the water being turned off was a huge inconvenience for you. Unfortunately the City of Greensboro was working on a line and hit the Main line causing it to shoot several feet in the air and thus the water line had to be repaired which is of course why the water was turned off for a few hours. I do understand that your tub was dirty once the water was turned back on but as I am sure you know when you returned from dinner your tub(s) were both clean. I did go up to your room personally and made sure that happened for you. Again, I do apologize. Thank You for your review. Feedback is very important to us. Mary Lou

"Good and okay"

Siva A P, Marietta, United States 15/09/2017

The rooms are nice, the breakfast and internet access is good, the staff is ok. The lady that checked me out was nice, the one that checked me in was good, but the very early morning lady seemed very grumpy. Plus being at a the highest tier with BW Membership, there was no acknowledgement of my membership.

"Clean and convenient property. Good value."

IslandTraveler777, Hilo 14/09/2017

Conveniently located 10 minutes from the airport. Property was clean and nicely maintained. Staff was courteous and helpful with directions and suggestions on area restaurants. Room was clean and spacious. Bed very comfortable. Complimentary breakfast available.

"Comfortable and friendly"

ChristopherHouse2000, Hubert, North Carolina 10/09/2017

As we arrived for check in, the phones were ringing off the hook and the lobby was quiet of traffic. We didn't use any amenities during this trip but know that the pool as well as the gym was available. The pool seemed well kept and safe. When we arrived in our room it was clean and smelled fresh. It was stocked and easy enough to adapt to. The only issue was with Rest room vent fan. I have a teen that goes regularly. To evacuate the room every time he uses the restroom is inconvenient to say the least. The air conditioner was great and late check out was offered due to our late selves. A good clean average hotel that has a lot of friendly people on staff to help.

"Love the property"

tamekac870, Hempstead, New York 04/09/2017

This property is great. Staff always helping especially the young man that work at night. Rooms are clean and pool area is good. I will stay at this property again. Very nice and very good service. Check

"Very good overall"

User 28/08/2017

Enjoyed my stay here. Nothing fancy, but good location and good service. good hot breakfast too. I would stay here again but would definitely request for an upper floor not on the ground hearing everyone going to the pool or to breakfast.

"Best hotel"

jamestA367DQ, United States 20/08/2017

Every time I stay it is always the best, from the door to the room. Very clean and great food. I come there because my son is a an A &T student. I will continue to use this hotel. It is also located near great restaurants and other activities

"Great Week at YMCA Nationals!"

kathleencG3909KD, Chester Springs, Pennsylvania 05/08/2017

We're here for a week at a swimming completion and cannot say enough good things about this hotel! Perfect location. Excellent amenities. Helpful staff. We have travelled the country for our kids' events and would return here in a heartbeat!

"Enjoyed our stay!"

Karen A, Alexandria, United States 04/08/2017

We stayed 2 nights here. The staff was professional in both appearance and how they conducted themselves. The rooms were clean and comfortable. We liked the USB ports so easily accessible on the bedside table. We will stay again when in the area!

"average room"

njmom2017, Manalapan, New Jersey 04/08/2017

clean and comfy room for the price. It is not fancy, but it's clean. We needed a clean room, and that is what we got. It was the cheapest room we could find without going to a flea bag motel. We did not want to spend over $200 for one night, so this was fine.


teresaj45, Fayetteville, United States 01/08/2017

I have stay in this motel the last four years that I have attend this conference and really like it. This was the first time I have had and problems. Example: the microwave was missing and when I told someone they place one back the room but did not plug it in.

"Nice stay"

William S, Olean 23/07/2017

Nice stay. Weekday rates are good but weekends are pricey. Breakfast buffet is just average and could use a better pastry and fresh fruit selection. Room was clean and nice beds and staff was great. We had our dog with us and they hit us for $20 a night for her which seems pricey also. Other places don't charge at all.

"Hotel to stay at while attending area concerts."

Dennis W, roanoke, United States 20/07/2017

I don't get to Greensboro very often, I come to see shows at the Greensboro Coliseum. When I first started coming I stayed at several different hotels, but none I booked again. When I came across the this Best Western I saved it to my favorites and I stay here every time I'm in town.

"great service"

arpitpatel14483, Tampa, Florida 19/07/2017

very good service and very good staff.very helpful and very nice rooms.I will recommend this place to all my family and friends.Very good service and keep it up.Thanks to all the front desk staff,security staff , house keeping staff and breakfast attendant for their great service..

"Best Western Greensboro NC"

Rashiedah J, Cheraw, South Carolina 07/07/2017

This hotel was beautiful and clean... Location near the event... Fully stocked room... However if you like taking selfies... The lightning is horrible... Mood lighting made the room sorta dark... My only complaint I was impressed... Thanks Best Western

"Nice hotel great location within walking distance to a few restaurants"

J K, Charlotte, North Carolina 06/07/2017

A nice hotel that is conveniently located off I-40 and within walking distance to a few restaurants. My wife and I were in town for a family reunion. We like the decor of the lobby as well as the room.


Kelly L, Virginia, United States 03/07/2017

We stayed there two nights June 19 (room 103)and June 24th( room 105). The staff was nice and the location is really good. Nice places to eat close by. The place is being run into the ground. Someone had put a lot of money into. The carpet in the room 103 was so dirty.That when I walked across the floor three times while getting dressed and my socks bottoms were black! Our stay on June 24 was worst. The floors were just as dirty, in the bathroom, the shower wall is cracked, the curtain rod is coming down, the tub needs to be caulked, and the toilet seat ready to fall off.

Mary Lou B, General Manager at Best Western Plus Greensboro/Coliseum Area, responded to this review
I am so sorry that your stay was an unpleasant one. We do try very hard to please all of our guests and unfortunately we did not do so this time. I appreciate your comments as they will help us do better going forward. I assure you the issues you describe have been addressed and certainly are not the norm. Again, I am very sorry that your experience with us was not what it should have been. Thank you, Mary Lou

"Staff was great"

User 28/06/2017

I have never stayed in a Best Western and was very skeptical because we "had" to stay in team hotel. The staff was extremely helpful and pleasant. Room was clean and more spacious than I anticipated. We are in hotels weekly and I am very picky about where I stay. This hotel did not disappoint me at all. In fact, it exceeded my expectations.

"Enjoyable visit"

User 23/06/2017

This is a convenient location. The breakfast room has enough space to be comfortable; nice variety for breakfast, including pancakes instead of waffles one morning. The room was clean and comfortable. We would stay there again.

"College visit"

sgfun, West Hartford, Connecticut 10/06/2017

Fit the bill. Room was comfortable, breakfast was what expected. Visited 2 nearby colleges if end up attending either will definitely stay again. Did a week of similar types of hotel and one of the best of the week

"Dead spiders, bloody sheets, flooded bathroom."

User 09/06/2017

The worst place I have stayed. First night had dead spider in bed and fresh blood on sheets, drunks hanging around front entrance drinking beer and smoking, partying at end of hall, air conditioning was the pits.

BestWesternHotels, Corporate at Best Western Plus Greensboro/Coliseum Area, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"Great place to stay, will stay again!!!"

nccu98, nccu98 08/06/2017

Hotel was very clean, the check in and check out was very easy and quick. the room was spacious and very clean. The front desk staff was very friendly, especially Cameron. He was very helpful with directions and had the warmest smile. He made us feel very comfortable. I like that there were great restaurants within walking distance. Definitely will stay again. It also was right down road from the Greensboro coliseum, which where we were going.

"uncomfortable bed"

User 07/06/2017

Poor quality sheets and pillows. Had to have key card reformatted first thing in the morning. Had to reconnect to the internet with a passcode several times in 2 days. Staff was very nice. Good location.

"Fine hotel"

Barbara T, Bethesda, United States 30/05/2017

We stayed two nights over Memorial Day weekend. We booked online and requested an upper floor room away from the elevator, which we did receive; however, we also booked a King room with a sofa bed but received a room with two double beds. This was mostly fine; the double bed was a bit small for my husband and me but my son appreciated sleeping in a bed rather than a sofa bed. The hotel seems to have been updated fairly recently. The lobby area is small but was fairly clean. Only one elevator, but that was not an issue. The hotel does allow pets, which we did not know when we booked it, but all the pets we saw were very well behaved. The breakfast was standard chain fare, but there was fresh fruit, greek yogurt, oatmeal, and healthy (-ish) toppings (raisins and walnuts), which was much better than some other chains/locations. Overall the place was fairly clean - rugs could have been better vacuumed, and there was some trash in an odd cut-out next to the sink (easy to miss location) in the room, as well as some large gashes on the wall near the window (?). The room A/C was not too loud and we slept reasonably well. At checkout I was asked if I wanted a receipt; I asked if one would be emailed and was told that it would, so I declined. However, I did not receive an emailed receipt. Overall, the hotel was very solid but the administrative side needs a little work.

"Weekend at the Best Western in Greensboro"

TravelingfromDixie, South Carolina 22/05/2017

We were in Greensboro for a family wedding. We normally stay at the Drury Inn, which is across the street, but the wedding party had booked a block of rooms at the Best Western for their guests, so we stayed there, and were comfortable for the most part. We had reserved a king room, were told when we arrived that there were none available and were given two double beds. We had a mini-suite, with an archway dividing the sleeping area from a small sitting area, which also included a small microwave and refrigerator. It was very clean and spacious, with a nice bathroom that was well stocked with towels and toiletries. I used the fitness room, also very clean, with all equipment in good working order. We also used the business center and had no trouble using the computer. Breakfast was okay, typical motel food, and the attendant was working hard to keep everything stocked. The breakfast area was quite crowded, as the hotel was sold-out, with it being graduation weekend at Elon College. Some suggestions I would make: the room needs more light, especially near the full length mirror (had a dickens of a time seeing to put on makeup); there were no blankets in the room, and the room got quite chilly at night, as my husband likes the room cooler than I do, and we had to sleep in separate beds since we didn't get the room we reserved; there needs to be a fan or some type of ventilation in the bathroom so that the room does not get so steamy when we showered; and there also needs to be a rubber mat or rubber strips in the tub, which got very slippery. We travel to Greensboro periodically to visit family, and will probably return to the Drury Inn, since for the same price as the Best Western, we get breakfast and dinner, and they have an indoor pool. But we basically enjoyed our stay at the Best Western, and I would recommend it as a good place to stay.

"so wonderful! helpful, too!"

User 20/05/2017

amazing service, wonderful staff! we traveled here for a gymnastics championship and had an incredible stay! very thankful for the amenities as well as the helpful staff! we will definitely return upon visiting Greensboro again! Thank you!

"Great value!"

juliegI6249SD, Atlanta, United States 20/05/2017

The lobby and rooms were very careful. The hotel staff were friendly and efficient. The breakfast was okay. The waffles went quick that morning and took some time before it was refilled. I appreciated the additional hot items at breakfast.

"UNCG Parents' Haven"

Faith T, Kill Devil Hills, United States 17/05/2017

The staff at the Veasley Street location and the quality of the room and hotel itself, NEVER disappointed me once in over four years. When we went to SOAR, all of the other parents I spoke with, had nothing but horror stories about the places they were staying, but I couldn't have been happier. I guess they had shopped by price and got what they paid for. They should have a UNCG banner hanging over the front door.

"Horrendous conditions"

J153NIpatriciag, Rockaway, New Jersey 17/05/2017

We booked 2 rooms back in I believe February, 2017, to accommodate us in MAY, 2017 for our daughter's graduation from UNCG. NEVER IN THE TIME BETWEEN RESERVATION MADE, AND ARRIVAL, WERE WE NOTIFIED OF RENOVATIONS BEING DONE. WHAT A TERRIBLE EXPERIENCE TO BE HOUSED IN A FILTHY HOTEL- An Absolute disgrace and amazing you can charge customers to stay in conditions like we experienced.

"Greensboro stay"

davidgJ150WU, Greensboro, United States 11/05/2017

Very nice stay, great value for what was given... The bathroom however could use a fan; Breakfast OK -better than some. Room was nice. sink however was rather tall and air conditioner somewhat obstructed by bed area Would recommend and stay in again....

"My Experience at the Greensboro Best Western"

valerielM5927ED, cleveland, United States 08/05/2017

I had a pleasant stay at the Best Western. The staff was very professional and knowledgeable. The Breakfast buffet was a great feature; very delicious with a wonderful variety and very convenient when I didn't want to go out.


User 29/04/2017

This Hotel is a great place to stay while in Greensboro NC. The staff is extremely helpful and the amenities are good. Bring your own pillows cause theirs suck. The breakfast was good for the value charged. If you do not partake then there a plenty of local restaurants close by.

"Best Best Western Ever"

jamestA367DQ, United States 25/04/2017

We stay at lots of Best Western Hotels across the states, this one was hands down the best I've seen in a while. I was impressed. Very clean you could eat off the bathroom floor, staff went out of their way, and the food was great.

"Outstanding Accomodations at Affordable Price"

edgardnersr, Pell City, Alabama 23/04/2017

My positive first impression was influenced by the "upscale" lobby and the professional staff person at the check in desk. The room was tastefully decorated including high quality linens and a very comfortable bed. Our stay was very enjoyable.

"No hair dryer"

Joy R, Scottsdale, United States 22/04/2017

Staff is friendly and hotel is fine, just bring your own hair dryer as the one in your room may be missing and this hotel will not provide one for you and you will have to go out and buy one. Great location.

"Unexpected hotel location"

jamesgM9822SQ, Bowie, Maryland 14/04/2017

I registered on website for location on Market street near Greensboro college. I wanted to be able to walk to my college reunion and places near it. I drove around and around looking for hotel only to find it did not exist. I finally realized even though I used Google maps to locate hotel and clicked on it to go to website to reserve a room at that location, my reservation was transferred to a hotel over 5 miles away from the hotel I chose to stay. I had to change my plans and my schedule. I asked the desk clerk why this happened and told him I was upset. He did not provide an answer and was very indifferent to my concern. I use best Western at least twice a year. I will no longer be choosing best Western for my stays.

"Great but ask not to be on highway side"

Claude F, Pembroke Pines, Florida, United States 11/04/2017

***Good price. Clean. Friendly staff. Close to restaurants and shopping mall. Upgraded to Suite by friendly office staff. Breakfast was nice and with all types of goodies. I would recommend to anyone.

"Clean and Reasonably Priced"

katherinepO6343TM, Charlotte, United States 10/04/2017

This is our 3rd time staying at this hotel and each time the staff has been friendly and the rooms are clean. The suite is large and reasonably priced. They offer a complementary continental breakfast and it is close to restaurants and the mall. The hotel is also a short drive to downtown Greensboro.

"Not a good night's sleep"

User 10/04/2017

We booked two double beds for three adults, but were given one king bed and told no other rooms were available. To make matters worse, there is a parking lot next to the hotel where a tractor trailer idled loudly all night right outside our window.

Mary Lou B, General Manager at BEST WESTERN PLUS Windsor Suites, responded to this review
I am so sorry that your stay with us was not a pleasant one. We do try very hard to accommodate all of our guests needs. We take feedback from our guests very seriously and I can assure you that steps are taken to resolve the issues you describe. Your experience with us is certainly not the norm for our hotel. Thank You for sharing your issues with us. Mary Lou

"Nice place to stay "

red67convert, Altoona, Pennsylvania 09/04/2017

This hotel is very nice, bed was very comfortable, although the one side of the bed was too close to the heat/air conditioning unit to be able to walk on that side. The staff did a wonderful job at check in/out. The drawback, NOISY, lots of door slamming and hallway noise.

"Not the best at all"

dyoung20, georgia 13/03/2017

The heating a air didn't work right in the room, it was either super hot or cold.NO pull out couch like the website said. The best seemed old. The bathroom needed some work. I will not stay here again. Breakfast was ok.

Mary Lou B, General Manager at BEST WESTERN PLUS Windsor Suites, responded to this review
I am so sorry that you did not have a good experience while staying with us. We do try very hard to please our guests and I am so sorry that we fell short during your stay. I want you to know that we do address all concerns and take all feedback very seriously. Thank You, Mary Lou

"Great Place"

alexanderra1, Southh San Francisco 26/11/2016

Clean and updated staff was so friendly and helpful. Nice lobby and room. Would definitely stay again and recommend. Breakfast was well presented much better then the other Best Western in Greensboro.

"Convenient, clean and helpful"

User 11/11/2016

This Best Western Plus is convenient right off I 40. The staff is helpful and attentive. My stay was quiet and the room was very spacious and clean. There was several restaurants and gas near by. I would recommend it to anyone.

"Horribly Unprofessional"

Salina W, Toronto, Canada 24/10/2016

I had made reservations at this hotel in July. I then cancelled those reservations as my boss informed me that we would be selecting a different hotel. Just last week the AGM at this property called me and asked me if I wanted to cancel my reservations. I explained that I didn't know what he was talking about (the reservation had been made 3 months prior). I went back through some notes and realized that this was one of the bookings I had cancelled. I called back and this ignorant AGM told me he was going to charge me for the rooms anyway because he didn't have a record of the cancellation number. Not my fault he didn't have it and not my fault he never gave it to me. I know the booking was cancelled because I had cancelled bookings at several other hotels in the area as well.

"Worst Assistant Gm ever"

User 18/10/2016

I stayed here during the evacuation of Hurricane Matthew from Savannah. After checking in, he pulled me to the front desk to tell me that because of the"vicious" nature of my dogs, he was suppose to ask us to leave. He then told us we had to use the stairs when taking them in and out, mind you we were on the third floor, and he did this in front of other guests!!! He stated this was policy which as you can see, the policy says nothing of this!!! When we got ready to leave, the housekeeper stated that she didn't know we had dogs because they were so well behaved. I called to speak to the GM and was told she was unavailable to help me, I was called rude, and among other things he hung up the phone in my face!!! The hotel is really wonderful, but staff like this will always leave a bitter taste in one's mouth.

Mary Lou B, General Manager at BEST WESTERN PLUS Windsor Suites, responded to this review
I m so sorry that your experience with us was not what it should have been I have addressed all the issues you speak of to make sure that this will not happen in the future. I truly do appreciate the feed back. Thank You, Mary Lou B.

"Exactly what we expected"

User 26/09/2016

Great room, looked just like the pictures online. Wonderful location with very nice restaurants within walking distance of the hotel. Had the Jacuzzi room and it was great for our weekend get away. Very comfy bed.

"Did not deserve 3 AAA stars !"

Salpi A, Johns Creek, United States 18/09/2016

Although location for this Hotel was good , it disappointed me : the in room coffee was yuk;some of the so-called 'breakfast items' tasted terrible ( the bagels and some of the muffins smelled and tasted like they had been stored next to cleaning chemicals !) The bathroom vent was not working. The room smelled of strong cleaning chemicals and urine when I first walked in - I nearly gagged.... All in all, it was NOT WORTH the $100 per night that I paid...

"nice but not comfortable"

User 15/09/2016

Friendly staff but room left a lot to be desired. Bed uncomfortable and was too close to wall and window unit. Breakfast was okay but not diabetic friendly: items were "hidden" so you didn't see the microwavable sausage biscuits, and that was the only meat offered.

"Great Stay and Staff"

Calvin W, Burlington, United States 03/09/2016

The hotel was a nice place. The internet was a little slow and the staff was very nice especially James he showed great hospitality and Front desk Manager was nice as well. I encourage the hotel to get better internet and I hope the next time I come the breakfast area will be a hot buffet breakfast

"Clean and Quiet but bring your own water"

t y, Camarillo, California 02/09/2016

Overall great hotel for the price paid. Hotel looked good inside and out, plenty of parking. Breakfast was just above average with extra items for the microwave, choice of pancake or waffle, room was quiet and clean with nice decorations and everything worked. Internet was very bad and kept losing connection. Location of hotel is good and several restaurants next to hotel. The main problem for me is they do not sell water in the hotel vending machines and you have to drive if you want water. Otherwise very nice hotel.

"Excellent accommodation"

Jennifer M, Windsor, Canada 28/08/2016

The staff was exceptional. We stayed at 5 different Best Western's over the course of a little over a week, with 4 children from 16-5 years of age. This was the best hotel of them all. Outstanding service & well run comfort.

"Great Place To Stay"

Grace B, New Bern, United States 26/08/2016

Great staff, very nice hotel. Breakfast bar was set up nice and the fitness center has a wide range of equipment. I stay at this hotel everytime I go to Greensboro to see my daughter at UNCG. Convenient to many attractions and right across the street from a very nice mall.

"messed up reservation"

Martha T, Troutville, United States 22/08/2016

total mix up on my reservation never was resolved, had a suite reserved upon arrival had only one room. hotel full, had 18 year old grandson, an hour later called and had room. Visit cost twice as much as my reservation called for,.

"Best Western"

User 21/08/2016

This is a very nice hotel. Not too expensive and walking distance to nearby restaurants. This may be my go to hotel whenever I visit. Hotel staff, from the greeters to the great room servants was superb. Excellent place to stay and highly recommended.

"Home away from home"

Faith T, Kill Devil Hills, United States 20/08/2016

I've stayed in Five Star hotels that did not make me feel as welcome as the caring and wonderful staff here at the Best Western Veasley Street! They helped me get thru the very emotional freshman year of my son's college career at UNC Greensboro, and I know I will shed tears of gratitude and affection for them when we say good bye in May 2017 after our graduation stay.

"weekend college move"

Ted P, St Petersburg, United States 15/08/2016

Great hotel, right in the middle of everything you'd want to do. Friendly staff, clean,comfortable. Breakfast was better than most continental breakfasts I've had at other hotels. Don't expect a Shoney's buffet.

"One Night Stay"

Cathy M, Kinston, United States 06/08/2016

This was a one night stay - very comfortable. We went to Winston-Salem for an event. Girls trip. Bad storm so had to leave event early. We were very tired when we reached Best Western and settled down quickly.

"It's the Staff that made it a Great Stay"

Susan I, San Antonio, Texas, United States 27/07/2016

The rooms were comfortable and with a King / sofa pull-out, there was a lot of space for our three adults that shared the room. Breakfast had a good variety of food items and we really liked the options of eggs/sausage that we could heat for ourselves in addition to the hot & cold selections. What prompted me to write a review was the staff. When I called to make the reservation, which was quite complicated because of the total amount of people in my group, nights that they were staying, & different people staying together, etc. the front desk person (KerryAnn(?) took my requests, wrote them down, then called me back with ALL my requests fulfilled. Later, we had some problems on our end with departure plans. Again the front desk (James) understood our position and went above and beyond his post to assist us. Wow!

"Fantastic Place to Stay"

butchparker, Maiden, North Carolina 25/07/2016

I along with 7 other of our coaches stayed at this property during our coaching clinic. The place is fantastic. Location, service, housekeeping, everything. Most of all, is the courtesy and respect shown by the outstanding front desk personnel. We made several changes and request and all were handled expediently and efficient. That group is exceptional, Best Western, you better keep those guys. My man James was the smoothest, the young lady who I'm sorry I didn't get her name, and the entire group are what all hospitality units should hope for. Job well done folks. Maiden High School will continue to use your property anytime we are in Maiden.


833mariona, Charlotte, North Carolina 19/07/2016

Good. The location was within close proximity to my conference and the price was much lower than the conference hotel so I was satisfied not having to pay a higher hotel cost for a little less class and everything else. In addition, having free breakfast (although I did not part of it) was a plus.

"very nice"

Juan B, simpsonville, United States 18/07/2016

We did not know what to expect having never been to Greensboro, but my wife was pleasantly surprised that the stay was very nice and the price for the service we receive was very good. clean and even my kids had positive comments on the room and stay.

"Great place to stay"

Kimberly Z, Lincolnton, United States 16/07/2016

I stay at this hotel every summer while I'm attending a conference. All of the staff are very friendly, great variety of breakfast foods, the rooms and hallways are quiet, rooms are clean, have a refrigerator and microwave, internet service is included. This is within walking distance of several restaurants and a mall.

"Great Place to Stay"

Shirley A, Greenville, United States 16/07/2016

Best Western is a great place to stay. Price is great. Staff is very courteous and helpful. Best Western provides a great Breakfast. This hotel is located conveniently across from the Mall and the Koury Convention Center.

"Not Impressed"

Tammie E, New Hartford, United States 14/07/2016

Check in staff was non-communicative and very impersonal. Requested a rollaway bed to be delivered the following day. It did not come. Requested again the next day for a rollaway bed to be delivered, again it did not come. Requested on the third day for a bed and was led by staff to the linen room where we had to push it out and up to our room ourselves. Final bill reflected a charge for the bed on the 2nd night when we didn't get it until the 3rd night. Room service did not replenish toilet paper when rolls were almost empty. We ran out and called front desk to ask for more. Was told we had to come get it ourselves.

"Clean, Safe, and Convenient"

User 13/07/2016

We had AAU basketball Nationals so we were there for a week. It was so close to the coliseum within just a few minutes. ( so this would be excellent for a concert stay) Close to restaurants and mall. Clean comfy beds and a small couch. ( mini fridge and microwave) Great outside pool, nice small breakfast, and great little workout room. Not fancy but a very nice decent play to stay.

"Great Stay"

Brandon D, Greensboro, United States 07/07/2016

My girlfriend and I visit to this hotel was great. Had a few issues checking in but the problem was resolved. We stayed in the whirlpool suite. Nice room with plenty of space. Although the hot tub jets did not have enough power as i thought it should. Overall we both was satisfied and had a great time.

Mary Lou B, Manager at BEST WESTERN PLUS Windsor Suites, responded to this review
Thank You for your kind words. I am so happy you had a good experience. We look forward to seeing you in the future. :)

"A nice place to stay"

User 29/06/2016

We were down to visit relatives and ended up staying here. The workout room was nice and the equipment was is great shape. The room was average, it looked like the room may have been recently updated. The staff were professional and helpful. It was a good value.

"Overnight Family Stay"

Shannon J, nyc 27/06/2016

This was our second stay at Best Western, but it had been 3 years since our first stay. It's decent for a one night stay; staff are extremely nice and helpful but we won't revisit here. The draw back was the cleanliness of our room and the hotel over all is a little out dated. The bathroom, on the towels, on the iron and throughout the room was long strans of blonde hair. The room seemed to be cleaned but with all the hair it couldn't have been cleaned thoroughly, hair every where is just gross! My children enjoyed the pool and the breakfast in the morning. Over all it's not a terrible hotel by any means but for a more comfy, cozy, updated chic feel this isn't the place.

"Overall okay. Needs some work. Nice people though."

thefitzs6, Hickory, North Carolina 26/06/2016

My son and I stayed here - he for only one night, and me for 2 while he stayed on the UNCG campus for orientation. We had a 2-double beds suite (with a small sofa). H-wire messed up my reservations and we arrived to learn the hotel had no reservation for us. After a very long and frustrating call with H-wire, it got straightened out. Check in was fast once we got things worked out. We went out for some food at the Cook-Out down the road and then went to the room. The room was okay, clean, but definitely needs some updating, as it just seems a little worn out. The beds were comfortable though, and it was nice to have a small fridge and microwave. The A/C worked well, which was a relief, since it was pretty hot while we were there. We tried to turn on the TV but the remote didn't seem to work. I learned why when I opened it and there were no batteries. I called the front desk and the night clerk (working alone) said he'd send some up. He came himself with two AA batteries about 15 mins later. I was grateful, because I knew he had to leave the desk to bring them up. The only problem was, the remote took AAA batteries. Ugh. So I took the AAs down to the front desk and he had to go searching for a pair of AAA batteries. It took a long time, although I was grateful for his help. It's just too bad there was no one else on the property to help. Got the AAA batteries back to the room and they worked for about 10 mins and then stopped. I gave up and we went to bed. The next day I asked another clerk for a new remote and he got me one. It worked well and for the rest of my stay. We didn't use much in the hotel since we were so busy with UNCG orientation, but I did hear the night clerk saying to a customer that their pool was out of service until the next week. I was glad I hadn't planned to use the pool. Breakfast was marginal but it was good to have some basic food and coffee in the morning. I also made coffee in my room, which was good, but housekeeping failed to leave me more coffee when they cleaned up, so I wasn't able to make any in my room the next day. I liked the proximity of the hotel to UNCG - it is about 8 minutes away from campus. There were other hotels right nearby too, so there are choices. Also, I learned the Drury Inn & Suites (right next door) has a UNCG family rate which includes dinner, drinks and a hot breakfast, so I'll probably check that out next time I'm staying. Overall it was okay and I can't complain too much, but the few issues and the worn out condition of the hotel would make me look elsewhere next time unless I was able to get a really good deal.

"Competes with the big dogs!"

User 25/06/2016

This is a very nice hotel. Beautifully decorated, large suites, comfy beds and pillows. Only drawback was the breakfast wasn't as good as some of the other BW's we've stayed at....not sure why? But, they had microwavable breakfast sandwiches instead of the fresh eggs, sausage, bacon and biscuits and gravy. Other than that, the place is great! Super friendly staff and great location.

"Clean and super friendly!"

User 20/06/2016

This hotel has it all! It is convenient and easy to get to. The staff is outstanding. I can't say enough about how friendly and welcoming they were. The hotel was very clean and so was the pool area. The pool and the pool deck were very nice. We really enjoyed our stay.

"Great for an overnight stay"

Pat U, Roanoke, Virginia 08/06/2016

My family, (husband and 2 teenage children) stayed Sunday May 29. It was close to the interstate. It was affordable and included breakfast, which was pretty tasty and typical choices you'd find at continental breakfast spots. The only thing about the hotel is double beds vs. queen beds. My daughter and i were pretty comfortable, however, my husband and son, not so much. A roll away bed might be the answer and there was plenty of space in the room for one. We would definitely stay here again.

"Not The Best"

Joe L, Pinehurst, North Carolina 21/05/2016

Checked in to the hotel at 5:15 pm, while standing there another guest who had spent the night already came up and inquired about why his room hadn't been cleaned while they were gone. after a back and forth about the do not disturb sign, which was taken down by the guest around 8 am, he was told there was nothing they could do for him. i felt that was an unusual response and figured all the maids must have left for the day. i was given my key and went to my room to find it was not finished being cleaned, when the maid saw me she an another rapidly finished my room. my point of all this is that the front desk should have called house cleaning and had that other guests room cleaned, since house cleaning was still there. very poor customer relations.

"Race 13.1 Weekend"

coconoir1908, Philadelphia, PA 17/05/2016

The hotel was recommended on the Race 13.1 website and was in close proximity to the start/finish line for race day, so my pace partner and I decided to stay here. One GREAT draw, besides the proximity behind our stay, was the breakfast provided from 6:30-9:30 am (A great variety for all)! The room was quite, spacious, and the bed comfortable, pillows however are something to be desired! Overall a great stay for any length of stay!


Cici W, Asheville, United States 13/05/2016

The room was spacious. Mini-Suite. The king bed was very comfortable. I was not too thrilled about the air condition unit being so close to the bed because I am cold nature. The staff was friendly and the hotel was clean. I did not get to eat breakfast, awoke too late. The coffee, however, is wonderful. I am picky about coffee and like a good cup. Not too many hotels have coffee that tastes good, but this one did. Convenient location near lots of shopping and restaurants. I will stay here again.

"Nice overnight stop"

User 01/05/2016

Nice overnight stop on our road trip. Location is near convention center, easy access to major roads. Room was large and comfortabvle. The AC unit was next to the bed, leaving insufficient room for middle of the night trips to the bathroom (which was BTW handicap acceccible). Clean, wifi, nice breakfast included, Free parking

"Great Service"

jtowns920, Greensboro, North Carolina 23/04/2016

When we stayed at this hotel for the second time we were very pleased. We had outstanding service even before we arrived at the hotel Amanda Amick was friendly and helpful when making our reservation and promptly told us about the current promotion through Best Western. The rooms were spacious and we had plenty of room to feel comfortable and at home. This is my daughters second year in college and I have stayed in several hotels in the area and this is by far the safest and cleanest hotel yet. Their wifi connection has been excellent when away from school, and she is able to work while also being with family. Last but not least the student discount is much appreciated and I will continue to stay at the Best Western. Thank You

"Reviewing Best Western Hotels"

Royalman2014, Irvine, California 23/04/2016

This hotel was definitely a "plus" offering free chips and fruit (available in the lobby) ll the staff were very polite and helpful; the sort of hotel I look for as I will be traveling more on business.

"One Night Stay"

User 19/04/2016

Hotel very clean and friendly staff. There was a furniture convention in the area and Best Western was able to accommodate us for one night stay and offered a reduce rate. We are always travelling to Greensboro for my daughter attends the best University - North Carolina A&T State University.

Mary Lou B, Manager at BEST WESTERN PLUS Windsor Suites, responded to this review
Thank you so much for your kind words. We look forward to seeing you in the future. :)

"terrible service"

Gretchen V, Rockaway, United States 11/04/2016

The "hot" breakfast consists of make your own waffles and an assortment of refrigerated items that can be microwaved. The shower water changed temp dramatically and often. Least impressive was the staff. When my ceiling sprung a leak in the middle of the night, it took forever for them to answer the phone. The next day, the asst manager argued extensively with me before reluctantly agreeing to compensate me adequately for the inconvenience of being awakened in the middle of the night by the leak. NOT impressive!

"My Experience"

Brenda B, Council, United States 01/03/2016

Staying here was very convenient. The beds were very comfortable. The environment was family and business friendly. The breakfast was good. They rates were reasonable . The staff did not mind helping, they were very friendly, and ready to assist at any time. I enjoyed my stay. I will be using this hotel again in the future. I wish they would have snacks or a lite dinner for guest (like they used to). Overall, it was the stay was good!

"Weekend visit"

Patty C, Stedman, North Carolina 28/02/2016

The hotel is clean and convenient. I don't know why people have left negative reviews. We were satisfied. The staff was nice and friendly. Our dog enjoyed it too! Just be aware that the neighborhood is a little sketchy.

"This room smells bad. No hot water."

William P, Marietta, United States 25/02/2016

We were booked into a room with known moisture issues. The room smelled damp and musty. My wife described it to smell like a cat litter box. I ask the front desk to move us; but they were booked solid. The gentleman at the desk toward me that was a leak in that room, the Sunday before we arrived. We moved into another room the next day. It was much better. We did not have hot water the first night and first morning we stayed there.

"Excellent hotel every time!"

mtnbikeman2016, Asheville, North Carolina 24/02/2016

I am a frequent traveler in the Carolinas and always hit this spot when in Greensboro area. It has updated décor, flat screens, granite. Comfy sheets. The leader here has trained the staff well, they are very down to earth cordial. Amanda at front desk made an impression with her sweet, southern style. Would highly recommend and just to let you know, it is a preferred hotel by PGA golfers when coming to local events. Have fun!

"Worst night of our lives"

User 21/02/2016

This was my wife and I first weekend get away in about a couple of years. We checked in to our room. He had a room with a spa tub. As soon as we got into the tub. The ceiling above us started leaking into our tub. We called the front desk immediately. We got switched to another room which was way smaller than the room we originally had with the same amenities. Once we got settled the switch to the tub didn't not work. 2 and 1/2 hours of our romantic weekend wasted moving from room to room. Called the district manager. She basically told us if we didn't like it their to please leave her hotel. I do not recommend this place. We will NEVER come here again.

"3 C's"

Robin S, Boonville, United States 15/02/2016

Clean, Comfortable, Convenient Very clean facility with comfortable accommodations and conveniently close to conference, dining and shopping during my stay. I would recommend this Best Western to anyone staying in this area for business or pleasure.

"Nice room"

travelhunterOntario, ontario 19/01/2016

Room was good. Be aware 2 check if fridge is plugged in. Bed was comfy and pillows ok. Room was clean. Breakfast was lacking in choices, could have more but tge breakfast area was well taken care of and clean. Did not use pool or gym so can't review.

"Will be my go to place in Greensboro"

Christy F, Creedmoor, North Carolina 04/01/2016

Clean updated rooms, with comfortable beds and a great shower. Staff was friendly and helpful. The breakfast is nothing to write home about but it has your standard bagels and muffins to grab and go. very convenient Greensboro location.

"Not a bad place to stay"

Crazy_Traveler13, Conway, South Carolina 30/12/2015

I stayed here for 2 nights with my family during the holiday season. First room had minor issue with the toilet so they moved me right away. The staff that I encountered were all very friendly. I didn't sleep well, but I prefer a softer mattress. My children slept perfectly. The breakfast area was small but not crowded. Didn't make it to breakfast the second day.

"Great Stay! Very Clean, and friendly staff."

Amanda L, Phoenix, United States 22/12/2015

I was very impressed by how clean the rooms were. For the price I think it was well worth it to stay here. My husband and I also really liked that the room had a jetted tub in it. The staff was also very friendly and accommodating. I would definitely recommend this hotel to friends and family.

"Great Value"

Tanya M, Charlotte, United States 12/12/2015

The check-in staff was exceptional! I had the opportunity to enjoy dinner on Wednesday night and the staff was great!!!!! When I visit Greensboro I will be staying at the Best Western, your staff made the experience an enjoyable stay. In fact, I always was under the impression that the Best Western was below my standards, but after my stay at Greensboro, Best Western, I am evaluating my choices. When I travel to other conferences, I will consider the Best Western. The check-in staff was exceptional and set the tone for a great stay.

"Awesome Visit"

Shelia W, Charlotte, North Carolina 10/12/2015

The hotel was extremely clean. The room was nice and spacious. The bed was comfortable with plenty of pillows. The linens were clean and amenities were helpful. Although it was just off a main street, it was very quiet. The parking lot was well lit and I felt safe when I needed to go back to my car. The breakfast choices were not varied enough for me but the hotel was close to restaurants. I did enjoy the available fruit and juice. The staff was very friendly and helpful on both check-in and check-out.

"Extended Stay"

Gary H, chester, United States 09/12/2015

I have been staying at this hotel for the past (5) months because of business. The staff has been very courteous and attentive. I would suggest this hotel to any short or long term traveler. Price & Amenities are very good.

"Wonderful stay"

Thomas C, La Palma, United States 01/12/2015

The hotel is very clean and the room is very large. Bathroom is very comfortable to use. The bed is firm and nice. Breakfast has a lot of selections, and staff are very friendly and helpful. We will be back next time we are in the area.

"Going home"

joanna l, Attleboro, Massachusetts 25/11/2015

Stayed here on our way to Fort Benning for our grandson's graduation from tank school and booked the same hotel going home. We were very satisfied with all of the service we received. We knew we would be back very late for our stay on the 20th so requested a late arrival notice be placed on our reservation. They were very responsive and we were surprised when we checked in on the 20th to be in the same room!

"Great place to stay"

User 21/11/2015

The hotel was very accommodating to its guests. The amenities were great. One of our party commented on how much nicer our rooms were compared to those he had previously stayed in this year. The rate was very good to other hotels in the area. The staff was excellent. Very helpful and knowledgeable about the area. Hotel is close to restaurants and shopping. Overall a very pleasant experience. I would hose the site first if returning to the area..

"A Comfortable & Convenient Place to Stay"

Mary Joan F, Fayetteville, North Carolina 16/11/2015

The Best Western Windsor Suites was a great place to stay for our family get together in Greensboro where we gathered to attend a play at Triad Stage. Our rooms were spacious enough, very clean & the bed was most comfortable. All the staff were so friendly & personable & made us feel welcome from check-in to check-out. We enjoyed sitting in the cozy lobby for awhile after the play. It was very conducive to relaxing, spending time together & making one have an "at home" feeling. The Security staff were exceptional! They were very professional & most helpful when one in our party lost some personal items. We would definitely return to this hotel in the future.

"Good value, comfort, and cleanliness"

katherinemU4641CS, Annandale, Virginia 11/11/2015

This hotel is easy to find, immediately off Route 40. It's very clean, comfortable, and offers a good, basic breakfast. Our room had plenty of space for a couch, king-sized bed, and a desk, so we could spread out a little. It was also quiet all night long.

"Great Stay"

lowe7273, Reidsville, North Carolina 02/11/2015

The Employee's where Very Friendley , They also Helped by letting us Check in alittle Early , Because of having a Sick Child . So I must say , My Stay was so great we Decided to stay another Day . I would recommend This Hotel to Friends & Family . It was Nice , Clean & again all the Workers where very Nice & Helpful .

"Concert for Taylor"

User 26/10/2015

Went to see Taylor Swift Concert. Stayed two nights at hotel. Hotel was very nice in a good location. The price included breakfast, which was good. The room was very nice, just had one problem, but was fixed. The front desk staff was good not great. Yes if I was returning I would go back to this hotel. A special thanks to sales, Penny, who was very nice. EG, from Cary, NC

"Impressed with Hotel"

Melissa I, Wilmington, United States 18/10/2015

From checking in, to room quality and size, comfortable bed, nice desk set up for computer work, extremely helpful and friendly staff. Did not use breakfast, but coffee/tea in room was enough for me. Conveniently located to restaurants and shopping.

"Best place I have stayed at for the price"

Melissa M, Washington, United States 12/10/2015

I looked at the online reviews before booking. They were all true! The hotel is updated, clean, the staff was great and the variety at breakfast was really good. It was quiet. I will stay her again when passing thru!

"great stay for price"

Shelton M, morehead city, United States 11/10/2015

Traveled with my cross country team and they provided 6 rooms for us at a great rate for the safety and quiet stay with a breakfast for our team. Perfect place to stay in a location close to the mall and nice places to eat.

"Very nice Rooms and Service"

User 09/10/2015

We reviewed Hotels in this area on our way to TN from the east coast. The reviews were very favorable and we were not let down. We enjoyed our stay in route to TN and actually stayed at Windsor Suites on our way home as well. In short, these are really great suites and the price was well within our budget. We recommend Windsor Suites if you're in the Greensboro area.

"Great Hotel"

Tanya B, Hendersonville, United States 08/10/2015

This hotel was very clean, comfortable, with nice amenities. Breakfast was not good. There were no options for me- as I cannot eat gluten or preservatives. The hotel staff was friendly and helpful. Internet access was great. There was a great deal of outside noise at night from the roadway- but I still slept ok.

"4 days stay was not so great"

Dave M, Spruce Grove, Canada 07/10/2015

This hotel does not meet the same standards as other best westerns I have stayed at the lobby bathrooms are in need of much repair and not cleaned very well. You can tell the hotel is being neglected as you walk the halls. The rooms are also in need of upgrades. I like the best western chain however I would not stay at this one again.


Rob G, GREENSBORO, United States 30/09/2015

I stayed approximately eight weeks at this location working 3rd shift for a construction company. My whole experience was excellent. I appreciate the consideration they specifically showed me working the 3rd shift. I highly recommend this hotel to everyone.

"Overnight Stop"

Deb H, Point Pleasant, West Virginia 29/09/2015

We stayed one night at this property while on our way to the beach. Our room was clean and comfortable and the staff was very courteous. The room was quiet and well appointed. Our king room had a small couch and coffee table. My only suggestion is that they need a light by the couch. The lighting in the rest of the room did not provide proper light to read by while seated at the couch. I would not let this stop me from staying here again, though. It is a good value.

"no problems"

Rachel G, stuarts draft, United States 17/09/2015

clean room, lobby, bathroom, nice exterior comfy bed odor free, good breakfast / nice selection perfect location good price helpful friendly staff easy to navigate website easy checkout good price for quality

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.