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Best Western Plus Executive Residency Ascension Hotel, Gonzales

2815 W Highway 30, 70737, Gonzales, United States - Voir l'itinéraire
Best Western Plus Executive Residency Ascension Hotel - Façade Best Western Plus Executive Residency Ascension Hotel est idéalement situé dans le centre de Gonzales. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Nous avons hâte de vous recevoir au nouveau Best Western Plus Executive Residency à Gonzales, en Louisiane, situé entre la Nouvelle-Orléans et Baton Rouge. Le Best Western Plus Executive Residency Gonzales allie le confort de deux hôtels sous un même toit, ce qui nous permet d’offrir une possibilité de séjour prolongé et de magnifiques chambres Best Western Plus pour un séjour de courte durée dans la région. Nous offrons un petit déjeuner chaud, complet et gratuit tous les matins et une salle de sport ultramoderne qui vous aideront à commencer la journée sur les chapeaux de roue. Si vous cherchez un endroit pour vous détendre, visitez notre bel espace en plein air, qui comprend une piscine et un foyer extérieurs ainsi que des barbecues. Que vous voyagiez pour les affaires ou le plaisir, nous sommes l'endroit idéal ! Nous sommes à quelques minutes de l'I-10 sur la Highway 30 et notre situation permet d'accéder facilement aux entreprises locales telles que BASF, CB&I, Motiva, Westlake et Shell. Faites les magasins à la galerie commerciale Tanger Outlet Mall® ou Cabela's®, et rejoignez facilement les meilleurs restaurants locaux et chaînes nationales tels que Mike Anderson's Seafood, Don's Seafood®, Pot & Paddle Jambalaya Kitchen, Cracker Barrel® et Chili's Grill & Bar®. Visitez les plantations du Sud, assistez à un événement au centre d'expositions Lamar Dixon, tentez votre chance au casino L’Auberge ou encouragez l’équipe de l'université d'État de Louisiane. Nous attendons votre visite avec impatience !

Best Western Plus

Executive Residency Ascension Hotel

Itinéraire vers cette adresse

Départ:

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 5 voyageurs
Note attribuée
Excellent
2
Très bon
1
Moyen
0
Médiocre
0
Horrible
2
CONSULTEZ LES AVIS POUR
En couple En couple
0
En famille En famille
1
Escapade entre amis Escapade entre amis
2
Professionnel Professionnel
2
Voyage solo Voyage solo
0
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"LSU 4H Livestock Show visitor"

1
19/02/2019

Well our first night in this brand new hotel and the AC doesn't work. Was a miserable night and I am currently waiting in my room to see what they are going to do. Maintenance came as of 9:20 AM and I called last night about midnight about it. There is a good chance I will miss my child showing for 4H bc I am awaiting their decision. Will update review to let you know what happens. UPDATE: So as of now, after an hour of them not making a decision on what to do and me missing my daughter showing, PLUS I found out that they were holding an authorization for our one room TWICE on our Debit card, I am now at Clarion Inn in Gonzales where the service has always been perfect. We stayed with them a few years ago a couple times and ALWAYS stay at the Clarion Inn in Covington for the District LSU Livestock show every year and are always satisfied. We just wanted to try out some new hotels since there are so many newer ones in the area and we stay out here every year for the State Livestock show. Well we will never stray again, bc noones service has been better than Clarions. Just bc a place is new doesnt make it better and this place has a long ways to go. I do agree with the other review too about the lighting. It is dark in there. The beds were very comfortable even though I did not sleep well bc I was hot, but that will always be different with everyone bc not everyone likes the same kind of bed. Breakfast was ok but I will say the lady serving the food was on top of it. She kept it filled. Check in and out Associates were very pleasant. Even the cleaning ladies on my floor were sweet. Manager has excuses for everything. He says my bank is holding the authorization twice. Yeah they want to charge me twice for something that they will not benefit from. Yes, I did call my bank to check on it all, it's the hotel. I bank with a credit union where its family friendly. They KNOW everyone personally. Btw, this was room 314, so if you get stuck with that room, I would make sure the AC is fixed. UPDATE TOWARDS THE GM'S RESPONSE TO THIS: They did not comp my room, they charged me $163.31 for this room and they did indeed send in two authorization's for our room. So in my account there is the charge for $163.31, plus TWO authorizations for $489.93. Here is a pic of the charge for the night. It seems that when I handed the manager my phone to show him the double authorization, that he deleted my picture. Pretty dirty of him, but the bank and I know it was there.

"New hotel with BIG problems"

1
16/02/2019

We were in town for the animal show along with several hundreds of others. Our party stayed at this hotel. Since it was new, we were expecting a great stay. None of us had hot water for showers, at best it was lukewarm and very low water pressure. For a female trying to wash their hair, it was a nightmare. And there was not enough lighting anywhere in the room to apply makeup. It was ridiculous that a new hotel would have these two major problems. The parking lot is too small for the number of rooms, people were having to park on the grass due to no parking spaces available. We had to stay an extra night. When the front desk was approached about booking another night, the female told us to come back when the manager was there, after 9am. As we were leaving for the animal show, we approached a different female at the desk and was told no problem that she could do that for us, adding if we had waited until the manager had come in they would have been full. Guess the first female was ready to get off and didn't want to do anything.

BWPER, General Manager at Best Western Plus Executive Residency Ascension Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Bob Harrison General Manager Best Western Plus Executive Residency Ascension Hotel

"Good location "

4
10/02/2019

My husband and I stayed here for two nights. We chose this hotel since it allows pets. The hotel is newer and very clean. The location is great and close to the mall. The main issue we had was parking. It seemed like there wasn't enough spots for all guests. Also, the hotel is not at a red light, so getting out into traffic was tough. The complementary breakfast was good. We would likely stay at s different hotel if we travel to Gonzales again.

BWPER, General Manager at Best Western Plus Executive Residency Ascension Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 225-828-3933. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Bob Harrison General Manager Best Western Plus Executive Residency Ascension Hotel

"One night stay"

5
11/12/2018

Nice place to stay. Would recommend as it is very nice and new looking. I stayed here on business and was impressed on how nice the place looked. Real close to all kinds of things lie restaurants, gas, and other places.

BWPER, General Manager at Best Western Plus Executive Residency Ascension Hotel, responded to this review
Thank you for leaving comments reference your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Sincerely, Bob Harrison General Manager Best Western Plus Executive Residency Ascension Hotel

"Best hotel in the area."

5
05/12/2018

Staff is excellent, friendly and caring. Second time staying here and will always stay here when in the area!!! Breakfast is very good. Pleasant atmosphere, quite location and next to great restaurants and a new factory outlet.

BWPER, General Manager at Best Western Plus Executive Residency Ascension Hotel, responded to this review
Thank you for leaving a great note about are property see you soon. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Bob Harrison General Manager Best Western Plus Executive Residency Ascension Hotel

3.20 5