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Aiden by Best Western Denver West/Golden

3.0 / 5
88 Avis Tripadvisor
15059 W Colfax Avenue, Golden, 80401-4022 Etats-Unis  Copié !
TEL : (303) 277-0200
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Les points forts de l'hôtel

Activités

Piscine
Jacuzzi

Services hôtel

Sauna
Personnel multilingue
Machine à laver sur place
Air conditionné dans l'hôtel
Wifi gratuite
Parking gratuit
Petit déjeuner gratuit
Centre de fitness
Ascenseur
Réception 24h/24
Salon-bar

Services chambre

Sèche-cheveux
Réfrigérateurs
Micro-ondes
Fer et planche à repasser
Cafetière
Les points forts

Activités

Piscine
Jacuzzi

Services hôtel

Sauna
Personnel multilingue
Machine à laver sur place
Air conditionné dans l'hôtel
Wifi gratuite
Parking gratuit
Petit déjeuner gratuit
Centre de fitness
Ascenseur
Réception 24h/24
Salon-bar

Services chambre

Sèche-cheveux
Réfrigérateurs
Micro-ondes
Fer et planche à repasser
Cafetière

Description

Le fascinant Aiden by Best Western Denver West/Golden offre ce dont les voyageurs d'affaires connectés et les touristes actifs d'aujourd'hui ont besoin. Il propose des équipements modernes et vous invite à vivre des moments authentiques #BeYourSelfie pour une expérience sociale unique. Créez des souvenirs qui vous connectent aux personnes avec lesquelles vous voulez être, là où vous voulez être.Profitez du soleil dans les contreforts des montagnes Rocheuses et immortalisez des moments vrais dans des espaces artistiques animés incarnant l'esprit éclectique du grand Colorado. Aiden vous offre le cadre idéal pour une expérience inoubliable dans un hôtel boutique.Idéalement situé à côté de la Highway I-70, non loin du célèbre Red Rocks Amphitheatre, notre hôtel entièrement non fumeur est parfait pour une escapade à la montagne, près de Denver et de la ville historique de Golden. Aventurez-vous dans les domaines skiables à proximité, faites des emplettes au Colorado Mills Mall, visitez la brasserie Coors Golden Brewery non loin ou assistez à une course de dragsters au circuit Bandimere Speedway.Commencez votre journée de détente par notre petit déjeuner gratuit composé des délicieuses gaufres Aiden. Relaxez-vous dans notre bain bouillonnant et notre sauna. Dépensez-vous dans notre salle de fitness. Partez à la découverte des activités locales ou rafraîchissez-vous en vous baignant dans notre piscine extérieure saisonnière.

Activités

Avis clients

3.0
Basé sur l'avis de 88 voyageurs
Excellent
29
Très bon
12
Moyen
11
Médiocre
16
Horrible
20
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
"Poor service"
jstarrr22, 08 Juillet 2024

We have stayed here several times, and had good experiences until now. This time, the desk staff were rude, the breakfast offerings were low or empty, and the pool opened an hour late. We also had a range of issues with our key card.

"Zero Star Motel"
Eve K, 26 Juin 2024

Website states that the rooms have cable or satellite TV. They do not. You're lucky to get a snowy/static local channel. Room had no hand or body soap. Went to the desk to ask for soap. They did not have any and had to wait an hour for them to find some. We also discovered that the toilet was clogged. We had not used it yet, so it had to have been like that when the room was cleaned. Was told they would call maintenance but no one ever came, no phone call or any response at all. After another hour passed I went back down to the desk and asked about the issue. The girl at the desk replied I'm sorry there is no maintenance on site. You will have to wait until the morning. She did not offer any type resolution other than I'm sorry you're out of luck. I had to request another room. We then had to pack our things and move to another floor in the middle of the night. The room that was offered had no working TV, nothing but static on every channel and the comforter had stains all over it. No compensation or anything was offered for the total lack of service. I will never stay at another Best Western again.

"Great stay and location"
ianP423JN, 16 Juin 2024

Good location to the Mills and close to I-70 for business trips as well. Will book again. Walking distance to all needs,

"GREAT LOCATION AND STAFF!"
Vacationer99887, 14 Juin 2024

Staff was very attentive and helpful. Located in a great area to see a lot of sights. The beds were very comfortable and the hotel was very clean. I wish they had microwaves in the rooms, I normally don't think about it but it is nice to have one available. I would definitely stay there again.

"Great location, easy access, nice pool"
61Tom, 03 Juin 2024

Room is nice sized, bathroom is extremely small. It looks like it was a remodel, by looking at the room couch should be a loveseat. The bathroom wall moved out about 8” and it would be perfect. Everything you need is within 5-10 miles.

"Aiden by best western"
erodriguez1920419, 31 Mai 2024

Good hotel was nice and clean bed sheets were new bathroom was very clean would stay again at this place every time I travel

"Affordable and close to the airport"
TotemDK, 23 Mai 2024

Very nice rooms - comfy beds. The desk clerk was amazing - friendly and nice. I would have liked a higher quality of breakfast - it was rather basic. The spa was great :-) Location is great if you come to Denver after a road trip and want easy access to the airport. Price was also really good

"Dump"
rs20060, 23 Mai 2024

Room was not clean , hot tub was dirty , nothing good to say about this place besides the check in girl trying her best to shine a turd

"Run Down Hotel"
jilleebadger, 12 Mai 2024

Don't stay here , I would feel better about our stay if had been cut rate, but for an avg priced hotel the Aiden by Best Westernnin Golden CO was a tremendous disappointment. It is dirty, towels were stained, the elevator was chronically broken which was rough for my husband who has knee trouble. The breakfast was lackluster including moldy strawberries. The lobby/breakfast is in a separate building which is very inconvenient. Dirty and broken down sums it up.

"Do not stay here"
pamling2024, 06 Mai 2024

The rooms here were unclean, and the noice from the highway was excessive. We decided to stay somewhere else after changing rooms a couple of times.

"Not a good experience!"
Nancy L, 04 Mai 2024

We stayed here overnight on 4/21/2024. I looked online while we were driving and was lead to believe that I was dealing direct with the motel. I made a reservation by phone. I at no time was told I was dealing with a third party booking agent! I was quoted $109 which was to include parking. What a laugh there was no special parking, and plenty of parking spaces. Then when I got the bill I was charged an extra $44.55 for taxes and lots of other things. I expected taxes to be added but now all these other charges. They said extra was taxes, cleaning fees, and other fees, balance of the charge is a fee the hotel supplier retain as part of the compensation for their services. I will never stay at this motel again!! It is a total rip off. This has turned us off of Best Western motels which is very unfortunate as that has usually been our choice.

"Very convenient if you are going to Redrocks"
aliciaarcher88, 27 Avril 2024

It's a standard best western, with a great circle k next door that has a bunch of snack options and pretty good coffee. Make sure to ask for a room with a microwave if you want one.

"Great place to stay"
andrewjordan672906, 24 Avril 2024

I enjoyed staying at this hotel, it was very clean and staff was very attentive and kind. I enjoyed the breakfast area with many options available

"Watch for charges after checkout"
839ct, 18 Avril 2024

Overall the hotel was maybe a 7/10, stay was fine, breakfast was fair, staff was friendly, but after checkout they added charges to my card that they cannot explain, and no one will contact me back about it. I have called twice and emailed twice. I just keep getting the run around.

"Filthy dirty run down place"
squeak691, 19 Mars 2024

The room was terrible for the prices that they charge it was dirty there were stains on white towels, just because you don't speak. English doesn't mean that you can't notice yellow stains on a white towel. It is so noisy. The elevator was broken. The washing machines were broken. If somebody else was doing wash, you couldn't do wash on the sixth day, my toilet started gurgling and spitting out water. They gave me the plunger to do it myself the TV never worked. I couldn't get local channels six days that I was there. I had to be there to be by my blind mother in gold, and it was the only hotel Within minutes from her they should be ashamed that they're making money off of people and running such a rundown filthy hotel. The breakfast is terrible. It's all waffles and sweet stuff. The girl who does the breakfast never once was out there cleaning it until it was over with, wasn't replacing Out of stock, the maintenance men are lazy. It is a complete dump the worst hotel I've ever stayed in in my life You're only making money taking advantage of people because they are right directly off the highway.

"Great choice!"
daniellegV3948ZR, 10 Mars 2024

Great value, great remodel, great location. It seems they took an old hotel in a well positioned spot across from the mall and brought it to life again. It is a very comfortable hotel that feels very new, very now. Breakfast is delicious and different than the usual fair, in a light filled, open room with plenty of windows.

"Get a jump on weekend ski traffic"
Martin H, 07 Mars 2024

The hotel sits on the very West end of Denver which makes it possible to get a JUMP on early morning ski traffic. I-70 is nuts especially on weekend so everything helps. The hotel was very clean, we did not get to the pool. Our room was the same way, very clean. This hotel made us very welcomed just like they did for our service dog Molly. We would stay there again. The breakfast was very nice. Thanks .....Shelly and m

"Great Location"
3RBR, 24 Février 2024

Aiden by Best Western is in a great location; staffed by friendly welcoming folks. They are pet friendly and represent the Best Western Brand admiriably. Will definitely stay again when in the Denver area.

"~ Awesometastic ~"
Ames1207, 21 Février 2024

Management/every staff member = phenomenal/awesometastic! All go the extra mile for every guest,shine w/professionalism, are patient & kind; the staff at Aiden Denver West Golden,CO is an asset to your company! NOTE:Housekeeping's/Maintenance's work ethic goes above & beyond, as well;each member in this department is also warm/gregarious & accommodating. BREAKFAST offers numerous choices/is yummy!

"Crappy hotel, Cheap, breakfast bad, weird layout, dirty stink halls"
john j, 05 Février 2024

Sketch hotel. The lobby is in one building then you walk across a parking lot that you have to walk across a parking lot to the actual hotel. Only ice on first floor if you are on 2 or 3 you have to go in the smelly elevator. There was trash in the hallway. The halls stunk like some weird smell. It is not worth the cost to stay here. The breakfast was sour milk, some cold waffles premade rather then a waffle machine, Some cereal and a few other things but almost nothing. I have never been to a hotel with such horrible breakfast. No clue where these positive reviews came from but this hotel was not good at all. There's no carpet so the floors are cold in the winter. No microwave, in the room it has a Keurig which didn't look like anyone had used it. I think some of these reviews are for a different hotel as there's no microwave no dishwasher nothing like that. The bathroom is so tiny you almost have to get in the tub or sit on the toilet to shut the door. Save your money there are nicer hotels for the money.

"Great stay"
romannbz413, 11 Janvier 2024

Hotel was super clean and provided great amenities. The staff was the best. I never really leave reviews but I felt the need to leave one so that this does not go unnoticed. Great food, room and staff, i will be staying here again when i am back in town.

"Classic hotel"
Lingl765, 28 Décembre 2023

Whether the building or the interior design looks like an art. The room is elegant and quiet. Bed is very comfortable. Strongly recommend to anyone coming to this area. Front desk is very friendly and characteristic. Room service is very quick.

"Good experience"
lion l, 17 Décembre 2023

This hotel is good, fast check-in, clean room, complete breakfast, fast check out, complementary water for platinum members, experience staff, large parking lot and many free parking spots, near highway.

"WORST Hotel Experience"
Victoria T, 28 Novembre 2023

Steer Clear** Me, after traveling my entire life, have never seen deceiving online photos of hotel rooms, and it turn out to be the complete opposite in person. My boyfriend and I entered our room, and #1 it smelled like wet dog #2 there was dirt all over the bathroom/bathtub ground #3 the blankets and pillows looked dirty as heck. This was the first time I ever went back to the lobby to ask for a refund (we also never got our money back)

"A++"
Garrett M, 05 Octobre 2023

The staff are all amazing very friendly and helpful. The rooms are very very clean. Smart tvs a gym pool and hot tub. With truly the best continental breakfast ive ever tasted. Along with a great location close enough to all of Denver's attractions while still being right next the mall...but more importantly right next to golden,clear creek and the Rockies.

"Ran out off coffee. Got stung by yellowjacket."
sliphillips, 27 Septembre 2023

Oh..this happened before 7am. I'm giving an "average" rating only because my car didn't get broken into and the elevator didn't feel like an earthquake simulator (I'm talking about you, Best Western Stockton) so let's call that a plus.

"Terrible"
truckdad, 26 Septembre 2023

The hotel is dated. Our bathroom door didn't close, the swimming pool is half full and there wasn't any hot breakfast food left at 7:15. A shocking event happened at the front desk when an older lady told the male receptionist she could not wake up her husband and please call 911. The receptionist told her he would call when he finished with the current guest! Stay away from here.

"Only did 1/2 the upgrades"
jonwarnke, 19 Septembre 2023

Very pleasant staff. Rooms were fair sized, but a dead spider in the bathroom, doors that were WAY out of adjustment with a bad paint job and rotted jambs. Breakfast that was out of most food at 8 am. not worthy of a good review. Expected much better.

"Great value"
Buttonszoe, 04 Septembre 2023

We stayed here and went to a concert at Red Rocks. Great value and convenience. Although we didn't go to the shops nearby, there are a lot of food and retail options super close to the hotel. Pool looked nice, but we didn't have time to use it.

"Great stay!"
heatwavess, 03 Septembre 2023

Front staff were nice and extremely helpful, room was very clean. The A/C is a bit loud but that wasn't too big of a problem. Price was very reasonable as well. I'm glad we picked this hotel to stay in Denver!

"Gross"
Jason K, 13 Août 2023

This place is beyond anything that can be cleaned. Rooms and hallway smelled like mildew and stale beer. the stains on the rug in our room looked like a crime scene. Shower smelled very moldy. We Booked here because of its location close to red rocks , but was incredibly disappointed in the overall cleanliness of the hotel. I believe this is something that can be fixed by cleaning, it's time for a makeover and address the bigger issues at hand. We could not leave fast enough in the morning

"Disappointed"
breb833, 13 Août 2023

I generally stay at Best Western's but this one was a disappointment. The room did not feel clean and there were smeared handprints all over the windows. There was no bedding provided for the couch bed. Breakfast was good, if you could get food. The staff was rude and would ignore you. If you weren't there at least 45 minutes before the breakfast closed you were not going to get very much food. They would not restock it and at the very second the breakfast ended they turned off the lights on everyone. Even if people were finishing up loading their plates they would take the food away from them as they were grabbing it. It was weird. I would not recommend staying at this hotel. I had to clean the room with Clorox wipes once we got in there. There was food debris and fingerprints all over the microwave and fridge. I stayed four nights. I will never stay here again.

"Shut off the lights on us at breakfast"
DKoesterYyy, 11 Août 2023

We got to breakfast 30+ minutes before closing on a Sunday and they never restocked the food even though most of it was gone. Everyone after us got no food even though they waited for more to be brought out. They shut the lights off in the breakfast area at the posted time breakfast was to end. Hall areas were pretty dirty and needed vacuuming. Our room was good though.

"Filthy"
186jeans2-23, 07 Août 2023

When I walked in I was not greeted and I awkwardly stood there for several minutes while the front desk staff spoke amongst each other. Then, I was charged $268 for incidentals?!? AND it is still pending on my credit card. We opened the door to building A and were greeted to what appeared to be spilled spaghetti sauce in the doorway. Next, we enter the filthy elevator that does not appear to have been vacuumed in months. Once we entered our room it appeared to be clean at first glance. The sofa had white dog hair all over it and there was a big circle stain on the middle cushion. We would have left and found a cleaner place to stay, but we had just driven from Salt Lake City and were exhausted. I didn't report anything to the staff, they had to have known and didn't care about how filthy the common areas were. This BW shouldn't even advertise a television. It was so grainy and obsolete we couldn't watch it. The internet does not require a password and was so slow we couldn't watch Netflix on our laptops due to the constant buffering. I have stayed at least 50 Best Westerns in the past 5 years am a Diamond Select member and this has taken the top spot for the worse experiences. I'm now going to the Marriot.

"Nice, clean, & recommendable facility."
Janet A, 03 Août 2023

Cutely themed & clean facility with very helpful staff! Great breakfast; good variety. Sometimes runs out of items just before closing but staff will bring out more if you let them know. Nice, refreshing, (open & working) pool. Room & facility clean. Great location, near Red Rocks outdoor theater, Golden, shopping, restaurants & movie theater.

"Excellent front desk and housekeeping services"
robertocQ7329EK, 23 Juillet 2023

If it were only for professionalism of the front desk and housekeeping staff, it would be a five. We were very pleased with everything they did for us. Facilities can still be improved and we do hope that improvement will come to better rooms, which are not yet excellent, but for a short stay it is definitely a good place to stay, from a location and price perspective.

"smoke free denver"
risingvoffroad, 21 Juillet 2023

recently updated hotel, nice breakfast and breakfast area. was a very busy weekend and staff did very well. still need some more modern updates and weekly maintance. nice location plenty off shopping and food near by, close to red rocks and other things to do.

"Not up to Best Western standards"
Kathleen B, 18 Juillet 2023

There are some nice things about this hotel, but many more negative things. The breakfast was great. The pool is pretty and clean. The building housing the lobby and breakfast area is new and nicely renovated. The buildings with the rooms is a totally different experience. They have been poorly updated. We had no toilet paper holder in the bathroom and there was paint all over the tile floor. The air conditioning units are ancient and extremely loud. On the first night, the elevator wasn't working. The ice machine outside our room had been removed and our refrigerator didn't work. On the second morning our toilet was stopped up, but at least the elevator was working. When I called the front desk about the refrigerator, all she said was maintenance had left for the day It was never fixed or replaced. The best thing about the hotel was it's proximity to Bandimere Raceway. I will not stay here again.

"Recommend!"
Susan K, 13 Juillet 2023

Ernie the front desk manager was very helpful and kind. My car broke down I managed to get it to the dealer across the street. Ernie gave me a toothbrush and toothpaste. The room was immaculate, bed beautifully made. The breakfast was acceptable. Teavana tea! Great strawberries! The experience was on par with any Hampton Inn. I highly recommend this convenient budget friendly inn.

"Good potential if renovated"
146shyamsundarb, 05 Juillet 2023

Great location to the west of Denver! Very outdated property and definitely showing its age. The hallways and the room we stayed were old and dingy but the beds were ok. We didn't even want to use the bathroom as it was super tiny and unclean. Wi-fi was a bit slow. The bathroom exhaust wasn't there and there was heavy dust collected inside the exhaust chamber. From the room in building B, it was a bit of walking to the lobby area. The ice machine was missing on our floor and I had to go one level down to get ice. The only good experience we had was a clean lobby and a decent continental breakfast! The coffee, waffles and fruit options were our favorites. We probably wouldn't stay here again for the price paid, as an additional 50 bucks per night will get a better hotel.

"Best Western Aiden, West Denver"
anniem3357, 27 Juin 2023

this is fine if you aren't looking for anything fancy. Breakfast isn't the best. But it would meet basic needs. If you are checking in be sure to ask for a room not by the highway, unless you like highway noise all night. The pool was great. The room meets basic needs for a place to sleep. It's right by I70 so easy to get to and get back on the highway. Location is right by a mall, Downtown Golden not too far, some breweries right down the street too. Service was good. they could be a little more proactive making sure breakfast items don't run out, or towels in the pool area. We had a suite, which was very nice to have a bedroom and a couch to watch tv on. Room is equipped with fridge. Freezer was overrun with ice. Keurig pot with decent coffee pods.

"Aiden by Best Western"
craigmoore2023, 30 Janvier 2023

The location was great and it was super easy to find. The staff was super friendly. The room was very clean and comfortable. The hotel was very clean welcoming and quiet. I am excited to come back to the hotel again!

"Friendly staff and conveniently located."
Christopher D, 02 Janvier 2023

Good basic stay at a reasonable price point. Many restaurants to choose from in the area. Convenient for travel on I-70 or a quick shot downtown on 6th avenue. Front desk staff is outstanding. Breakfast a disappointment.

"Highly recommended"
lynnpE2990FJ, 31 Décembre 2022

Room was spacious and clean. Each of the front desk staff was competent, pleasant and helpful. Breakfast was excellent and replenished as needed. It is worth noting that the good service across the board was during a very busy ski week. In our opinion, this was an excellent value and a definite step above most motels at this price point.

"Perfect hotel!"
NeilRocks, 29 Décembre 2022

Perfect facility! Bianca, Pedro, and breakfast host are exceptional. Quiet and super clean room #341. Two smart televisions, refrigerator, microwave, sofa, desk, and kitchen table included. The best hotel that exceeds many higher dollar options. Breakfast was amazing with freshly ground Starbucks coffee, fresh bananas, blueberries, strawberries, apples, oranges, bacon, two types of eggs, waffles, and a variety of juices. Hot chocolate with marshmallows, tea, and coffee available in the lobby 24/7.

"A wonderful gem"
Dave M, 26 Décembre 2022

Wonderful stay at a gem of a hotel Spent time in Denver for business and found this wonderful unexpected gem. I had lived in Denver area for years and returned after moving away and tried out this hotel and was pleasantly surprised. Thank you so much.

"Great location, friendly staff and newly renovated!"
stephaniewalker1212, 21 Décembre 2022

We had a great experience during our stop over headed to the mountains. All staff was super friendly and the rooms were new and clean. Great value, including breakfast and awesome location nearby shopping and some of the big attractions like RedRocks and Dinosaur ridge. Close to downtown Golden and the Coors Brewery. Definitely coming back!!

"Refreshing and so Colorado!"
traceym769, 11 Novembre 2022

How refreshing! If I could have slept in the lobby looking at the amazing calm, nature moutain scene behind the reception desks I would have! But in the room there is the continance of the great Colorado outdoor theme with mural of skiier on lift seeing their view. Clean! Comfortable beds! Pretty cool decor. Convenient to so many things and easy access to major roads so getting to Red Rocks or Denver is easy. Definitely highy recommend!!!

"Great stay"
427draked, 10 Novembre 2022

In town hiking, convenient to mountains. Room had stylish contemporary decor, very clean and comfy bed and bedding. Breakfast was fantastic with fresh blueberries, strawberries, pre made waffles and much more. Enjoyable stay.

"Any port?"
michael_breaker, 06 Novembre 2022

I booked a room on line for my displaced tenant. Upon their arrival, Best Western was unable to find the reservation. Being an immediate need, my tenant paid for a room so that they could sleep somewhere. Now we have been charged for two rooms. It has now been two days and NOBODY at Best Western has showed any internet in correcting the situation. I'm amazed at their lack of concern. I will never stay at Best Western again and recommend others look for accommodations elsewhere as well. Don't choose any port during a storm.

"A great stay, close to everything!"
Justcarmen, 31 Octobre 2022

This is a great place to stay. I-70 is super close so you can jump on the highway to get just about anywhere. Colorado Mills mall is across the street so lots of shopping and places to eat. You can also head West up I-70 and 470 to the mountains. I like the hotel, it's consistently good and has recently been remodeled.

"decent place"
tweylin, 18 Octobre 2022

functional place to stay...complimentary breakfast with fruits, ham, muesli. gym is a bit sparse but passable with a treadmill..check in was straight forward and there was a coffee machine that we could use.

"Weekend getaway"
469LeighAnn, 06 Octobre 2022

Upon arrival we entered our room to a horrible smell and and a repair site. A water damaged cabinet and tools left as though trying to repair. We were moved next door to at least no smell, but pretty bad water leak stains and smoke detectors hanging from the wall. We were located on 1st floor, our friends on 3rd floor. No working elevators. This made getting your luggage up a bit inconvenient. Each night our keys did not work so we had to go to office in a different building to get new keys. Images are deceiving so be warned!

"Highly recommend"
launajenlink, 04 Octobre 2022

We will return here when in Golden. Was in a good area, clean, good price and accessibility to several places and highways making it easy to get where we wanted to go. Would recommend this hotel. Close to gas station also.

"Nothing Fancy"
WillyTRock, 26 Septembre 2022

Just an average hotel at best. Staff was good but the room needs help. Very small bathroom with no sink (separate area), room 324 next to freeway so very noisy. Air vent very dusty and dead flys in the bathroom light fixture. Breakfast was not very good but maybe just bad timing on my part. Only ate there once on a three day stay. Lots of parking and close to I70 which was convenient to get to downtown Denver. There was a Circle K right beside the hotel which was nice and lots of restaurants within a easy drive.

"Colorado 2022"
Susan W, 25 Septembre 2022

The hotel appeared to be recently updated, there was no Hot tub available, and they only had an outdoor pool. Rooms were clean. Breakfast had a nice variety of hot and cold breakfast foods. Coffee was good.

"Never stay here"
1ddmstephens, 22 Septembre 2022

I planned a trip for my boyfriend's birthday to Denver. We checked in, walked to the room. It smelled of pure bleach. We opened windows to see if we could handle it, and after an hour and 6 bug bites, we packed up and left. Disgusting. I called, talked to Jessica and she said she would approve a refund of 1 night. When my bank called to get the approval, they denied it. I called to talk to Bianca about 8 times and she never called me back. Terrible customer service, rooms were gross. Never again. We stayed at the courtyard by Marriot, which was great.

"Golden stay wasn't golden!"
Darren T, 21 Septembre 2022

Didn't get room we reserved because elevator was broken (I used a mobility scooter). The bathroom is exceptionally tiny! I've had airline lavatories bigger. Couldn't get most TV stations. There were no info booklets about the hotel or local amenities. no tv guide.

"Weekend Away"
Storyteller23588, 19 Septembre 2022

The hotel rooms were very nice and clean. They were a bit small compared to some rooms I have stayed in but still very comfortable. This hotel did offer a "hot" breakfast however it was not hot...room temperature at best. Overall it is located really well right off of I-70 and was easy to get to and from Bandimere Speedway and Red Rocks.

"Great find!"
jfletch05, 14 Septembre 2022

This hotel seems newly renovated and I was surprised by how good of a find it was. The only bummer is that there were no fridges in the rooms, but besides that everything was clean and seemed new. The best part is the hotel lobby/breakfast are which is set up like a great work/hang space. The hotel is also near a ton of great stores for shopping. Will definitely stop there again when I'm passing through!

"Older hotel with remodel"
Pauline M, 13 Septembre 2022

We had a good stay, the hotel was an older hotel that had been remodeled Recently. Bed was clean, new furniture, new mirror and new shower. Room was cramped, due to old layout. Room was $188 a night. Although the room was clean and overall a great stay, I felt we overpaid. Hallway carpets were gross and the elevator was broken.

"Great beds but..."
kehrbergl, 13 Septembre 2022

This hotel was clean and the beds were comfortable but it was loud, had non functioning outlets in the room by the mirror and had a poorly staffed breakfast time. The hotel ran out of coffee, eggs, salt and bowls before the posted breakfast hours were over.

"Don't do it. Look elsewhere if you want quality for a reasonable price."
travjay2022, 21 Août 2022

Dirty. Reservation confusion at the front desk. Rubbery breakfast. Old hotel that's covered in gray paint to make it look good for photos. Don't buy it at over $120 a night. This is not a hotel that comands an over $150 a night price.

"Not what I expected...and not in a good way!"
Scubaden, 10 Août 2022

Stayed her for 5 nights to attend conert at Red Rocks. The good: staff is friendly; excellent location with tons of resturants and shopping near by; 10 minute drive to Red Rocks; easy access to interstates; ok area around pool; fairly large rooms; nice breakfast area. The bad: this hotel is need of a major clean-up from rooms to outside area. This use to be a Day's Inn and it may have been a great hotel in its hey day, but its hey day has long passed. Dirty, dingy carpet everywhere. Walking down the hall, it felt like a real dive hotel! The streaming TV service is terrible even when the internet is working. No local national channels. Room service has to be requested because of what they say is Covid related. The same sham many hotels are using. You don't get Covid by walking into an empty room. If I can sit in a crowded plane without a mask, why can't the staff come into my room to exchange towels, change linens and clean without me asking to do so. Rediculous for what they charge here. Don't expect a different breakfast from the first one you had. For 5 mornings it was the same breakfast. Cold eggs, cold waffles, cold compost, etc. You get the idea. Staff is not to blame...it's the management. And how about offering toast, maybe bagels and sweetrolls? Give your customers a choice. The UGLY - please, please hire maintenance workers for landscaping and the pool. There's weeds everywhere in the shubbery and if it's not in the shubbery, than it's lying on the pool deck. The greenery is overgrown and full of weeds. Makes you wonder if the landsacpe staff knows what a weed is. The area outside the breakfast room needs a goor powerwashing and cushions for the chairs. Get a leaf blower and use it outside! The pool seems to be in good shape and it is maintained daily, but please re-install the pool light that is suppose to be in the pool instead of laying on its side outside the pool with the electrical connection exposed. A total safety hazard! Would I stay here again? For one night and one night only!!

"Comfortable"
akmacki11, 08 Août 2022

We stayed 5 days to attend a concert at Red Rocks and sightsee. The elevator and hallways could use some attention however our room was pleasant and very clean. Breakfast area and pool area were also nice. Definitely a good place for the price.

"Worst Best Western brand hotel ever"
skonorth, 01 Août 2022

This is a run down dilapidated hotel recently rebranded as a Best Western. Our charge was listed as a Days Inn. No microwave in room, loud, noisy HVAC unit in our room and in the hallway. Had to turn it off to sleep. Broken cabinetry in the room (cabinet door over fridge) would not close.

"Great location and breakfast"
clairemedelman, 25 Juillet 2022

This hotel has a great location, a trip to Red Rocks was only 10 or 15 minutes away for yoga in the morning. Breakfast at the hotel exceeded my expectations and even had hollandaise sauce! I was happy with the price and everything was great.

"Breakfast Poor - OK Hotel"
Lindsay B, 18 Juillet 2022

Breakfast was a bit poor, they did have a starbucks coffee machine in there which my husband liked but they didn't have any normal black tea. Door to block A was permanently open yet we weren't able to use our key to then get into the door at the bottom where our room was. Staff were lovely but no more than a one night stay here for me.

"Will not return"
suzannemW6005QI, 06 Juillet 2022

First, and last time staying at this hotel. It obviously looks like the building use to be an old hotel, but BW just painted over the old building. The hallway entering the B building looked like a long narrow hallway from a scary movie. The luggage cart looked like it was about 20 years old. The bathroom is a small room with the toilet and shower (shower was dirty). The sink is outside by the beds, which I know is the case for many BW hotels. The door did not even fit the frame correctly, and light from the hallway came in (this was noticeable for all the doors). I sprayed the entire room with Lysol. Had we not arrived so late at night, would have left, but after 12 hours of driving just was tired. No hair dryer in room, and when I went to the front desk, they could not give me one since housekeeping was not available. One tiny wastepaper basket, and we felt bad having to leave trash neatly on the counter since we had filled trash basket. Breakfast had fresh blueberries, which was nice, but I did not care for anything else. I used the Starbucks coffee machine, but when I went to taste the coffee, it tasted like soap. There are no microwaves in the rooms. I took pictures of the room before we left since this BW posts we could be charge $150 if any damage to room, but they will not come to room to do a walk thru. I have not had any bad reviews for BW hotels until now.

"Nice place to stay"
927ruth, 22 Juin 2022

My daughter and I were going to visit the Colorado School of Mines and needed to find a hotel near the school. This hotel is very close to the campus and the city of Golden. The room was very spacious, clean and inviting.

"An easy drive from the airport to West Denver, good place to sleep, not a place to hang out."
Stephen P, 16 Mai 2022

This proved to be a good choice for our trip to attend a filly memorial service. It is conveniently located, a straight shot from the airport on I-70 about 45 minutes west. It was convenient to all the events. It was not, however, a hole up and relax kind of place. The room was clean with good beds so it proved a good place to sleep. The room design is awkward for two people. The flow of the room meant we were always in each other's way. There was no guide to the cable TV so watching required an hour of surfing to figure out what to watch. We discovered when we arrived that the room phone had no dial tone. Two days along it is not fixed. Breakfast was very good. There were eggs, bacon, waffles, oatmeal, granola and fruit including fresh strawberries and blueberries. I didn't see any pastries or bread ( not a problem for me). The coffee was good. The room didn't get cleaned the first day we were here. It remains to be seen whether it will happen today. Overall this was a very practical place for us for our specific purposes and for those purposes the service was adequate but for a general stay I might look elsewhere.

"Run far away"
ILGardengirl, 15 Mai 2022

Run far away from this place. Upon arriving the first night after a long day of traveling, we were given keys to our room, which was in another building. Once we got there our keys wouldn't work. We called down to the desk and the clerk said she would come (We assumed with new keys). When she got there she asked us to show her that our keys didn't work. When they didn't then we had to follow her with all of our stuff back down to the front desk. She then gave us keys to a different room. Both of the next two nights when we got to our room the keys didn't work and we had to go back down to the desk. We were told it was because they thought we had checked out. We were overcharged because they thought we were in two different rooms and we had to argue about getting a refund. Housekeeping came into our room twice without knocking. However they never came back to clean our room the entire time we were there. Room phone didn't work so we had to go down to the desk to get our own replacement towels. Kleenex empty and garbage not emptied. bathroom is super small. Pool was under construction. Cushions and umbrella from outside tables all over the ground. Man sleeping in the bench outside the window of the breakfast area. The beds are very comfortable. I would never stay here again. Too much inconvenience for a $200 a night hotel.

"Got what we paid for"
588guest, 09 Mai 2022

The room was fine at first glance and was fairly cheap. We ended up having ants all over the room, towel racks were falling off the wall, and tv didn't work. Didn't feel very comfortable there. Our kids had trouble sleeping because of ants everywhere.

"Good for a stopover, wouldn't want to spend a week here. I'm"
184pw, 14 Mars 2022

This hotel has had a facelift. They have worked hard to paint and make the hotel look new and fresh. When we arrived the front girl clerk was very nice (as well as when we checked out). The road noise was very loud ( this is beyond their control). They would have a good assortment for breakfast but the person who was in charge of it was very slow getting things out. One of the reasons I went with this room was it had a hot breakfast, I was disappointed when it came to that.

"Excellent service"
kbella842022, 11 Mars 2022

…..Great location and excellent customer service. !!!!The Rooms were perfect to fit all my family. We got three rooms. Very nice and clean… And the breakfast was delicious and very varied. Mall and restaurants very close to the hotel. …

"Very laid back....recommendable"
AmberZ1980, 28 Février 2022

This is a great hotel. Under some renovation but it's quiet and peaceful and the staff are super laid back and friendly and polite. Had a small issue with room but it was promptly taken care of with no issues. I'd stay again and recommend to family and friends.

"Nice surprise!"
X2341WQkristinb, 26 Février 2022

Nice surprise. We had been traveling about 12 hours, exhausted, arrived around midnight. The Guest Services Attendant was very friendly! Lobby is very clean, newly remodeled and on trend. Our room was very simple and clean. Good breakfast, they served hot items. Which is great they are not still in COVID operations of grab and go items. Very fair price, $99! Ease in parking and locating our room.

"Worst hotel experience in over 30 years! False advertising of amenities!"
globaltraveler61, 08 Janvier 2022

This Aiden property advertises that there is a cocktail lounge, an exercise facility, weightlifting equipment, a stationary bike; an ice machine on every floor, and a gift shop. NONE of these exist. Worse, there is no hot water in the bath/shower. I was there for 15 days and endured lukewarm showers. The single shower mode is extremely weak. The TV has approximately 20 channels but it's a guessing game to find out what one is watching-clicking on Information doesn't work and the option for captions doesn't work. The exercise facility has 3 treadmills in a room approximately 10 x 10 ft. It is kept locked so to access it, you must contact the front desk and wait for them to open it. There is no weightlifting equipment. Additionally, the lock to the entrance door for building A is broken. Anyone can access it. Very unsafe. While the King size bed was great, the rooms are small and cramped. Best Western should definitely look into this property which advertises amenities that do not exist.

"Pay attention to amenities offered"
Dave A, 06 Janvier 2022

I recently stayed here after a remodel from a Days Inn property. The remodeled areas including my room was nice to see. My room was spacious and the bed very comfortable with the amenities I needed in the room. All furnishings in the room appear to be new. Breakfast selection was good with fresh fruits, hot foods though temp of food could be hotter and there wasn't a bread/bagel offering. One thing listed as an amenity was it's a smoke free property which is NOT. I had to walk past rooms which was apparent people were smoking in. It snowed that night and no floor mats in front of the entrances to the building so floor was very slippery....attention to details. For the price it is nice and would probably stay here again. My main concern was the nonsmoking property advertised when in fact it isnt.

"A gem in the city"
kmsjs, 01 Novembre 2021

We have passed by many times when it was the previous property. We decided to check it out. The exterior of the building is fun with murals of the Colorado experience. The lobby is amazing, cozy and welcoming. It is obvious that there is a lot of pride put into this hotel. The rooms are updated and the decor is fun. I love the hooks in the bathroom. Would definitely recommend and we are glad we stopped.

"Noisy with stadium lightning"
Nadi A, 14 Octobre 2021

The office was not easy to locate especially at night as it is detached from the main building without any clear signage. Check-in without reservation was quick and they were pet friendly. Got to the newly renovated room and tried to close the darkening shades but there weren't any. Just a roll down shear type which provides zero privacy, given it was a ground floor unit. Turned the lights off and surprise! The parking lot lights lit up the room and combined with the noise from I-70 which is literally the back wall of the property made for a miserable night. At checkout I mentioned the blinds issue to the front desk clerk and she acted totally unaware. At $138, I expected a bit better. For Trip Advisor: Your review submission format, at least on an iphone is really poor. The character count is checked green so is the submit button and yet nothing happens. I am now on my PC and see a box to check that "I certify.... You can do better, put some effort into improving this part of your system.

"Ignore reviews prior to July 2021"
misspWestSlope_CO, 04 Octobre 2021

First of all, prospective visitors should know that this property changed hands and was completely renovated in July of 2021. Seeing that information on the website, I decided to book a room for a recent visit in spite of some not so good older reviews. We needed to stay on the west side of the metro area with easy access to Hwy 93 (Golden/Boulder) and I-70 West. This location was perfect. We were a little hesitant about being right between I-70 and West Colfax, but it was easily accessible and we heard very little traffic noise. I don't know whether to rank this as a mid range or budget hotel. It is certainly nicer than most budget hotels but the price of our room was in the budget range for the Denver area at this time. We were able to leave the fan on all night for "white noise." Some heat/ac units click on and off loudly enough to disturb your sleep, but we did not have that problem with this one. I was unfamiliar with the Aiden name so looked it up. "Aiden is a trendy new collection of modern, suburban boutique hotels with a cool, laid-back personality. No two hotels are alike." The hotel's decor is cleanly modern with hard surface flooring in most areas. The breakfast area is very large and bright, with tables well spaced and an outdoor patio. Super clean! They had a good variety of breakfast items, along with Starbuck's coffee. The rooms have interior hallways accessed by key card. We stayed in a double queen room. It was spacious, and included expected amenities--flat screen tv, fridge and coffeemaker but no microwave. Our room and bathroom were both clean and comfortable. We are sensitive to scented products and smells, and with Covid cleaning, some places are using products with heavy chemical odors or scents. Our room just smelled fresh and clean. Yay. The bed was one of the most comfortable I've ever slept on! I wish I'd thought to look at the brand. We had an adequate number of clean white towels, and while I wouldn't say they were luxury plush, they were just fine. Check in and check out were handled by staff who were professional and courteous. The price was very reasonable. We didn't have pets with us this trip, but I noticed that the hotel does allow pets. With the hard surface flooring, I'm sure it makes it easier to keep clean! We would definitely stay here again.

"Clean comfortable hotel and friendly staff!"
andreadab79, 14 Août 2021

I stayed here with my teenage son for one week in early August 2021. Pleasant experience! We stayed in a suite (room 228) and were impressed with room size. Breakfast was great, pool was clean and clear. Maids weren't servicing rooms daily due to COVID, but towels, toiletries, etc were promptly brought to us by request. Thick walls to where we didn't hear guests next door. Beds are comfy with four large pillows each; roomy couch (that pulls into sofabed) in living room area; couldn't figure out how to pull sofabed out and called front desk; attendant came right up to our room to assist. Staff are very friendly. Convenient access to freeway. Already planning a return trip next year over spring break! Highly satisfied customer!

"Terrible smell."
K9ThTammy, 26 Février 2021

I am staying at this hotel for four nights. The room had one big issue, it stinks like bug killer. I was in room 205 but I ask for a change. I wanted to be where I can see my car and 205 had a unpleasant smell. The kind lady moved me to 206 which was a better room. The problem is the smell was in that room also. I went to front desk to complain about the odor. At the time of contact the front desk clerk said it was because of cleaner, it is stronger due to Covid and I took that as an answer I don't care what time of day that room and hallways stunk. Every morning I woke up with a headache and I went to bed with one. The weird think is when I left to go to my meetings a few blocks away, my headache was gone. The room was clean and the staff was nice, but honestly you need to figure out this unpleasant odor issue People should not have to smell that Every day. Yes, the odd stanch ruined the rating I give this hotel.

"Not a pleasant experience!"
SnowBirdGirl, 14 Janvier 2021

The room we were assigned smelled like "wet dog" to be blunt, so much that I had a headache the next morning and had to leave the room to resolve my oncoming nausea. Our room was right across the hall from the on-site laundry maintenance room and the door was always wide open - that was our view as we left our room. As a result, the hallway leading to outside on the first floor was very humid and damp, smelling like a laundry mat. We will not stay here again! Gross! Our travel was in July 2019 (trip advisor won't allow me to go back that far) - I just found the receipt and had always intended to write a review on our visit in order to spare other travelers.

"THIS PLACE IS HORRIBLE!"
468kortni, 09 Décembre 2020

HORRIBLE PLACE TO STAY!!!!!!!!!!!!!!! My son stayed here a few nights. The man at the front desk was so rude during the stay. I was charged $66 one night and the following night i was charged $166. i complained to front desk and the man told me thats just the way it is and if i didnt like it then oh well. Asked to speak with manager I was told there wasnt one. When asked why i was charged an additional 100 for the next night I was told thats policy and i should have been charged 100 extra the first night as well for a deposit. I have filed a claim with this Hotel. Now they are trying to say it was because my son smoked in the room. I made him take pictures when he left of the clean room, which I have. Nowwwwwwwwwwwwww The hotel is stating he smoked in that room because there were cig butts in the trash. The cig butts were put in the trash because he smoked outside and then put in his pocket so he wouldnt throw them on the ground because your not supposed to do that in Colorado. Do not stay here this is the worst Hotel. The are several places around to stay. Do yourself a favor and pass this one up. Service is horrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

"The halls, elevators, all common areas very very dirty. Jacuzzi was down, only thing I had to look forward to. Was not"
crusingthecountry, 28 Octobre 2020

The place was very dirty. Was not informed upon making reservations, that breakfast is a sack instead of hot. Was not told jacuzzi is down, the only thing I had to look forward to. The night person checking me in was rude. Room had WRONG remote control in it for the TV. I only hope that the sheets had actually BEEN CHANGED! I only stayed because it was over a death in the family, it was storming and freezing rain as I came in, and the bed appeared clean or I would have been asking for a refund and finding a different hotel!!

"Don't stay here!"
myrtle1949, 04 Octobre 2020

This review is for the Days Inn and Suites at 15059 W. Colfax Ave, Golden Colorado. I booked this hotel for my daughter online. When she arrived and entered the room it smelled like bug spray and mold and....there was BM in the toilet. So she checked out at the desk. Supposedly she was to be charged $100 only. They have charged her card $233. It's been a big pain to find the direct phone number. I went through 5 different numbers. She finally contacted them and they told her to send an email! So I surely don't recommend this hotel.

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assistance Best Western
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assistance Best Western
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assistance Best Western
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