Excelsior Hotel Nuernberg Fuerth, BW Signature Collection est idéalement situé dans le centre de Fuerth. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.
Sur la base de 114 avis
L’Excelsior Hotel Nuernberg Fuerth, BW Signature Collection est un superbe établissement 4 étoiles et un véritable monument dans la région, en raison de son architecture unique. L’édifice marie verre et acier, des éléments qui témoignent de la conception moderne et élégante de l'intérieur de cet hôtel d'affaires. Sa géométrie, sa structure et ses lignes épurées en font une propriété remarquable et unique.
BW Signature Collection
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afin de vous présenter les avis clients déposés sur ses hôtels
"Female staff needs soft skills training"
Went with my family for one night stay... Hotel is amazing, nice architecture and surroundings. Check in process was ok. Female Staff serving breakfast was terrible, didn't greet or smile....instead asked the room number rudely and just went away, stated cleaning the tables without asking if we have finished, didn't even answer to our questions... they were like zombies, mannerless or might be racist!
EricNeugebauer, Manager at Excelsior Hotel Nurnberg Furth, responded to this review
Dear Shil, Thank you very much for your feedback. We will discuss your feedback with our breakfast staff. Please accept my apologies. Looking forward to welcome you back in our hotel. Kind Regards Eric Neugebauer Executive Assistant Manger
"Nice Hotel BUT....."
I stayed here for one night while passing by, the hotel is very nice and the room was super, I was upgraded as a Best Western Diamond member. Now the But.....They want 20 euros for parking outside the hotel, you can though park for free on the street after 6pm if you can find a slot. My second gripe was the design, as all the windows are slanted they cannot hang curtains and the only blinds are sunblinds, come morning in June and the room is lit up as of 5am. Since I was wary of the parking fee I did not use the restaurant for dinner or breakfast fearing I would be ripped off there too.
EricNeugebauer, Manager at Excelsior Hotel Nurnberg Furth, responded to this review
Dear CLJMG, Thank you for your feedback. We are glad that you liked your room. Unfortunately, the parking lot for our hotel and the adjoining hospital is operated by the company APCOR. We are already in contact with the operator and hope to find a solution as soon as possible to offer our guests inexpensive parking in the underground car park. We are happy to prepare a sleeppackage for your next stay. In this you will not only find Oropacks but also a sleep mask and a little sweet surprise. We would be very happy if you visit us again soon. Best Regards
"not bad"
bath room mirrors put not practical, no shower curtain so bath room gets unnecessary wet, shower head too low (I'm 1,90 and we're in NW-Europe) no refrigerator in the room to put some small groceries in it (and i don't mean minibar)
EricNeugebauer, Manager at Excelsior Hotel Nurnberg Furth, responded to this review
Dear Mobile18529763279, Thank you very much for your review. We will discuss your feedback regarding the refrigerator in the room. We would be glad, if you will visit us again. Kind Regards