Best Western Plus Fort Saskatchewan Inn & Suites

I have been staying at this Hotel since it opened they just lost a good customer who stays two three times a month. They use to have soft beds and a great selection of of food and drinks for guests at breakfast time. Hotel maintenance was kept up. Now this morning I found my broken hairdryer was shorting out overheating popping the breakers . Also the amazing food the section was gone asked what happened to the table with danishes and more fresh fruit and vegetables? The new owners have made considerable cut backs and is regular customers notice the change and quality is not there . The staff say the past owners were not nice to the employees but they spent the money and kept customers coming back. The new owners are nice to the employees but cheap on spending money with cut backs and employees not just customers have noticed. . Bring back better beds and keep things the way they were ! I always have 5 stars to this hotel but now it's only a 3 .

This was my third stay in this hotel and every experience has been thoroughly positive. The staff are welcoming, friendly, helpful, and efficient. My room was wonderfully quiet and everything worked in it. The breakfast was good and even included custom omelettes. What more can you ask than that?

this location was perfect for my stay in Fort Saskatchewan. Breakfast was plentiful and the rooms were a great size. It was close to shopping amenities and a few restaurants which was great. My stay was quiet and the beds were comfortable as well.

We stayed at this location during Christmas, the front desk staff was very friendly and inviting offering information regarding hotel amenities and breakfast information. We stayed in a king suite which was a generous size, beautifully appointed and very clean. The bed was very comfortable.

Stayed here for a ringette tournament. The hotel was great. Located by restaurants and 5 minutes from 3 different rinks. Rooms were spotless and the breakfast was great. Had a pool for the kids and the staff were accommodating of our last minute requests for a large group. You can book this hotel without any worries.

For the most part the hotel was ok but nothing fabulous. I left a few small requests before arriving at the hotel and none of the staff even cared enough to reach out to me. I only asked for an early check in by one hour and if it was possible to leave a couple bath robes in the room. None of that was done. Get what you pay for I guess, the one plus was that the room is very cheap.

Very disappointed. Checked in to a terrible smell, found garbage under sink not emptied, reported to front desk. They gave me a garbage bag! Room said it was for 4 people. We got 2 bath towels that we had to get from laundry. Asked for housekeeping, was told they were gone for the day. Pool closed at 10. We were there for hockey and boys never got back till 9:45 and couldn't use. Love the Hampton, opened till midnight and housekeeping daily.

Good value for your dollar at Best Western in Fort Saskatchewan. I appreciate that every BW I've stayed at has had a window that actually opens so one can get fresh air into the room. It's clean, quiet, and breakfast is generous and even includes a fresh omelette bar. Great place!

Was not in the hotel much as I was spending time with family and was DD so did not get to bed until 3:30 but it was a great room to catch some rest in. A comfortable king size bed and a very spacious room made it a great place to land after a long day!

This was a great place to stay the bed was comfy, the staff was helpful and friendly, the spa was great, super close to food and Tim Hortons. Close to the hi-way a good variety of vending machines and the breakfast is great.

I stayed at the Best Western in Fort Saskatchewan. The staff were very friendly, the hotel bright and clean. My room was really very nice and again, very clean. The internet was quick and breakfast provided. Overall, I enjoyed my night there.

I would stay here again just for the quietness in the area And you are within walking distance to anything you would need for your stay Restaurant, fast food, pharmacy, grocery store and other shopping amenities. Great location

I can't tell you how disappointed and inconvenienced I was by this Best Western location; I arrived late due to a delayed flight into Brisbane only to find that they would not answer the after-hours phone. I had to sit on a picnic table about side reception, in the dark and cold, until someone came to get me and take me in. This is unacceptable as I had a reservation, paid for, and did not get to use it.

April 2023 I spent four nights here with my kids aged 9 & 15 while in the area for a dance competition. I had a suite wtih 1 king bed in a seperate bedroom. The room was very spacious, it had a kitchen with a full sized fridge, and cupboards with dishes ect. The living room had a sofa bed and a table and chairs. The sofa bed was not made up when we pulled it out so I went to the front to let them know, I thought I would have been offered to have someone make it up but instead was given the bedding to do it myself. The pool was decent, my kids had a lot of fun in it. The hot tub was way too hot though, so hot that about a minute in it was enough which was dissapointing to not be able to enjoy it. The sauna was out of service our entire stay. Around the pool didn't appear to be cleaned our entire stay as I saw the same garbage remain on the pool deck. Breakfast was included but was average at best. 3 out of the 4 mornings had the exact same items, the waffle mix tasted bad and I stay at many Best Westerns so know this is not the normal taste of the batter. Breakfast opens very early at 5am but finshed by 9am on weekdays which in my opinion is too early to end breakfast. There were not as many items to choose as many of the other Best Western locations I have been to. Tim Horton's and Wendy's is right across the parking lot and I found myself going there every morning for coffee and a snack. There is also a Canadian Brewhouse right next door. Our stay was ok, it could have been better but it could have been worse. The price was very reasonable.

The food is best you'll find at any hotel, the people working here the best service you'll ever find. I have noticed in over a yr or more the beds have changed way to hard get up hurting and stiff. Have mentioned this numerous times nothing been done. Noticed some cheap fixes to maintenance. Last few stays in different rooms and towel racks were falling off in bathrooms. Simple things they. An fix.

Great stay, first time at this location and really enjoyed the accommodations. Steam room was not working which was disappointing but pool and hot tub for the kids was great. Great location very clean accommodations. Price a little above average considering other hotels in the area.

I'm a fan of most of the Best Western hotels I frequent, but this location is exceptional: staff, amenities, proximity to shopping and restaurants. The hotel is modern, quiet, and security if good. Parking is outdoors, which can be a challenge in winter; however, there are car plug in receptables. Hot tub is nice. Breakfast is good.

Great comfy beds like all Best westerns but the food was disgusting and made us sick. You're better off getting Timmy's across the road. Staff was friendly and room was clean and well stocked with towels. Wish the cups in our room had been wrapped for sanitary reasons but otherwise not a bad hotel.

Ideally located at the beginning of town and very close to restaurants and gas stations. The gym has cables which is something you don't see at most hotels and as an avid gym enthusiast it's very nice to see. The pool is a good size and the hot tub and sauna are great!

Excellent location with competitive pricing and appropriate amenities. Management needs to pay attention to ensuring maintenance does not deteriorate before major items arise. They would be advised to fix broken toilet seats, professionally replace the caulking around the tub area and address damaged areas in the drywall. By doing this is keeps the hotel stay a positive and respectful one.

Didn't realize the suites had a kitchenette. Room size was surprisingly large, w/ 2 TVs ( one for the kids Nintendo and one for me ) Manager was great, he let my kids swim in the pool 1hr before it opened in the morning as we had to leave bright and early. Definitely going to stay here again

We recently stayed here to attend my nieces wedding. I was very happy with the location of this property and the fact that is within walking distance of various amenities. (Especially Starbucks :) )The room was spacious and the king size bed amazingly comfortable. My daughter and her husband enjoyed the sauna and although the pool is not too big, it was well maintained. The complimentary breakfast had many choices and it was a pleasant surprise to see so many hot options offered. The staff was friendly and efficient. Best Western is generally my first choice when looking in a smaller city for accommodations and I was extremely happy we chose to stay here. Would definitely stay again.

The room size was great. My kids had room to run around and we had room and more for all our stuff. Room was well cleaned and set up. Pool could use more regular cleaning, lots of sediment in bottom..

Stayed on business for 3 nights, very friendly staff, room cleaned every day fresh coffee & good breakfast. One of the nicest places that I have stayed, will definitely be back. Lots of amenities to enjoy, great price & great place to stay.

Great for after work stay and to start the day with as well. Hotel is clean and tidy, as well as the amenities are great and close to other businesses so anything that you may need is within arms reach from the location.

The only thing that saved my visit was the check in manager at the time. He was super accommodating. We showed up at 9am for breakfast and the kitchen staff didn't want to provide more hot food even though there was several other parties coming in. I found hairs in my clean towel and bathroom wall. Beds were hard and springy.

We live local to this hotel and wanted to do a Staycation for new years eve and thus hotel was perfect! It was a quiet time and we had the pool to ourselves. The room we stayed in was huge and perfect for us to order dinner in and just stay the night and relax. We would definitely stay here again!

I stayed here for two nights. The room was clean and comfortable, and the staff was wonderful. Syed checked me in and he was so patient with couple of issues we had with my gift card, he's a great guy. The only (very minor) concern I had was that the bathroom fan was always on- there was no way to turn it off- and it was quite loud. But if I closed the bathroom door it wasn't a big issue in the rest of the room. Overall a great stay and exactly what I was looking for.

This was my second stay here in three months. Very comfortable accommodations, and enjoyable staff who were always going the extra mile. Though not close to the city centre, there are all the amenities close by for convenience and a comfortable stay. Drug Mart, Grocer, Nail and Hair Spas, Pub & restaurants, A&W, all within a short walk.

The rooms are very nice and the hotel is in a great location (right off the main road). The staff is super friendly. There are restaurants and a grocery store within walking distance. There is also a Tim Hortons and Wendy's right across the street.

This hotel is well maintained and kept clean. The included breakfast was a buffet with a great selection of hot and cold items. The hotel was very quiet. Internet worked well. It is close to Elk Island National Park.

It was so hot outside, but the hotel had amazing A/C. The jacuzzi tub was amazing as well. The breakfast was delicious and the staff were friendly. We didn't use the pool, but we did use the sauna and hot tub which were great. We would definitely stay again.

Due to the manager being very condescending when I had questions about my bill, we will never stay here again. I was charged the incorrect rate, and he pulled out a calculator to explain pending and deposit to me. I left the hotel wishing I had never been there. The hotel itself was good, it was the service I received that makes me never step foot here again. Very condescending

We visited the hotel for one night during Covid. Everything was perfect. The room was clean and comfortable. We liked the breakfast buffet (all items were individually wrapped). Front desk was kind and helpful. We will definitely stay at this hotel again!

When staying in the Fort Saskatchewan area I always stay at the Best Western Plus Fort Saskatchewan Inn & Suites I can always expect clean rooms, a nice breakfast, but most of all a wonderful staff always friendly and fast service.

This hotel was very accommodating over the heat wave. They greeted us by name each time we passed front desk and made us feel like VIP! The room was very clean! The pool was very clean! Overall a great experience! We will definitely be back!

This was not my first stay at this property but once again, definitely not disappointed as for me the location is very suitable. Breakfast choices in this Covid era was super. Hotel in general very clean as was the room.

Stayed st best Western in fort Saskatchewan was great service close to all amenities good fitness room breakfest. The hotel staff was very plesent and were they for all my needs. It was just one night but very plesent

The hotel cancelled our booking by mistakingly without an apology, then when I asked a simple question about charges on my credit card the clerk at the desk ranted & yelled about banks & credit cards & preauthorized payments in the most patronizing disrespectful tone, all in front of our 8 year old. When I came back again without our son, he turned to his colleague & said “all your's”. All I did was ask about our bill. It was unbelievable. I have travelled all over the world & never been treated like this. Clean sheets don't make up for an experience like that.

The hotel was well-taken care of and very clean. The bed was comfortable and it was nice to have a microwave and fridge in the room. The staff were very friendly. We would have liked to have use of the pool but we understand with covid restrictions that wasn't possible.

This is one of the nicest Best Western hotels I have every stayed at. The staff were all so friendly and polite and the hotel itself was SPARKLING clean (other than a bit of trash around the outside grounds that had probably been blown there by the wind). I was SO appreciative of the extensive sanitization measure that they had undertaken, right from disinfectant spray in the elevators to pre-packaged hot breakfast items. There are multiple restaurant options within a 2 minute walk along with several services like a grocery store, liquor store, hairdresser, etc. It's near a busy intersection but I didn't hear any traffic at all...or anything while I was inside my room even though it was overlooking the main entrance/parking area. This was my first time staying in Fort Saskatchewan and next time I need to stay there I'll 100% be booking this hotel again. 5 stars from me!

Great value, friendly staff, nice and clean. Great location lots of restaurants, stores and amenities close by. Spacious rooms and all the amenities for a long term stay. Great beds. Definitely recommend

Offers all amenities, very well maintained and close to restaurants and downtown. Quiet location with great breakfast. Offers pool, gym and great room comfort. My first choice for any stay in the area.

This hotel was clean and well kept. I was surprised that the rooms seemed very big and it looks recently renovated. Friendly staff upon check in and check out. We were here for a tournament in Edmonton and the drive to and from was easy.

My friend and I stayed at the Best Western Fort Saskatchewan last week, the gentleman who checked us in was exceptional -- efficient, knowledgeable, a unique blend of professional and personal. The rooms were very clean, the beds comfortable, the breakfast varied and plentiful.

The staff at the Best Western Fort Saskatchewan Inn and Suites continue to amaze me with every visit. They go above and beyond what they are required to do to keep me coming back. Thanks again for everything you do.

I spent a night at this hotel during the Christmas holidays and the service was impeccable. I was greeted by the hotel manager in a friendly and professional manner, it was probably one of the best welcomes I have received at any hotel I have ever been to. As for the hotel itself, it's fairly new and very clean, the lobby was well kept. I stayed in a room with a king size bed, it was also clean, the only downside was the bed, I found it too firm for my liking. The shower pressure was standard for a hotel room. The continental breakfast was standard as well for a budget hotel, with the typical offerings of scrambled eggs, sausage, cereal, oatmeal, waffle station, and an added local touch, perogies. The coffee itself was weak but also standard, so I can't complain. Any downsides I encountered from my one night stay were made up for through the attentive and professional service I received from the front desk staff. If you're passing through Fort Saskatchewan, I would strongly recommend this hotel. Another benefit is it's only a short walk away from fast food establishments, a pharmacy, and grocery store.

Hotel was excellent. Staff was helpful and very friendly. And they always had coffee on the go. The manager and his wife were amazing help when ever I needed anything to be fixed up or rearranged with our scheduling

Great customer service and super comfortable beds! Our hockey team really enjoyed our stay! We arrived when their system was down but they compensated us by providing us with two bottles of wine! Many parents were pleased. We were able to use their conference room where the parents could gather while they wait for their player to get to sleep. It was truly a great experience and we will definitely stay here again! Thanks to Ayesha and Syed for making a memorable experience for us. Highly recommended!

Great rooms with great breakfast optinos (fresh fruit, veggies)! Clean rooms. Restaurant nearby with discounts for hotel guests. Friendly staff. I have stayed here multiple times with no issues. Good hotel.

Location was excellent for our travel requirements in and around the north end of city . Staff was always friendly and polite . Found it very quiet which was to our liking . close to several dining options. bed was very comfortable and quiet . Breakfast during the week begins at 5 am and 6am on weekends ,very good times for us .

Hotel was great value for the money but an average place. My room was clean but the lighting wasn't great so it was dark. Internet was slow I found. Front desk service was really good and the brekfast was good as well. Woudl stay there again.

All staff that we encountered were friendly, professional and extremely efficient. Our room was very quiet; the bathroom was larger than many and it was soooo nice to be able to step in/out of the bathtub away from the toilet. Buffet breakfast included many unique offerings that are not usually found on most standard breakfast buffets.

This was our 3rd Stay at this hotel. The hotel is modern, immaculately clean, conveniently located and the staff are all friendly, knowledgeable and very helpful We will continue to use this hotel for our family visits to zFort zSaskatchewan.

This hotel is a great place to stay. The beds are comfortable, the hotel is clean & it is located in an area with a great selection of places to eat. The pool area was clean & looks like a great place for families

Already a great deal (price) and only a few minutes north east of Edmonton. But then found the hotel to be quiet (inside and outside) with above average customer service and breakfast. I have stayed at most of the Best Western hotels in the Edmonton area and strongly recommend this location

We have family in the area and have stayed in this hotel several times. Always pleasant service and clean rooms. Very friendly staff. Enjoy the free breakfast. This hotel is my first choice of places to stay in Fort Saskatchewan

Nice property and staff. Room had a cleaning or freshener odor. I had to leave the window open a few hours to get rid of it. The pool was a bit cold. But it was good that it was only 4 feet high as I have a 6 year old. I wish there was something homemade at breakfast, not prepackaged.

This was our second stay in 2 years, this time for 11 nights. Was nice to see that Ayesha is still there, and is the first person you see as you walk through the door. She is such a professional and pleasant young woman, and always greeted us with a smile. Syed would take her place in the evenings, and was also great. Both Ayesha and Syed aim to please their guests. All the staff do a great job in keeping the hotel very clean, and pleasing to the eye. Our maid once again did an amazing job, both the bedroom and washroom were indeed spotless. Beds are very comfortable, and all linens are sparkling white. Breakfast is included, with a large variety of hot and cold options. If we had to find something that could use improving, we would suggest replacing the horrible desk chair. Located within spitting distance is Tim Horton's, Wendy's, Great Canadian Brewhouse, and Shoppers Drug Mart. We were pleased to see the addition of Freson Bros Fresh Market. Across the road is a small strip mall. Montana's is a 2 minute drive. Walmart is less than 5 minutes away. We will absolutely stay here again on future trips to the area.

Great experience, extremely friendly, location & amenities. When asking staff for dinner suggestions, they recommended The Canadian Brewhouse, they were right. my wife and I had a great meal there. would definitely be a return customer.

In and out but was appreciated. The room was a good size and provided all that was needed for a quick over night stay. The lobby was nice as were the corridors. The rooms are a good size and offer nice finishes. I would stay again if in the area.

This hotel is only 40 minutes NE of West Edmonton Mall. We didn't want to stay in the big city of Edmonton so opted for something near by and in the direction we would be going the next day. We picked this hotel based on the trusted name and weren't disappointed! The staff were friendly and accomodating, the rooms were spacious and clean and the pool area was nice as well. We would stay here again if we pass through this way in the future!

Danny and Shannon were unparalleled in service. The front manager and sales manager, Ayesha and Syed was extremely friendly and definitely supported us in our military move. The friendliness and exceptional help were a huge asset to our large family stay. We are a family of 4 kids and 2 adults and their suite had more than enough room for us (and then some) and was literally the best room we have ever stayed in, hands down. We stayed here for our Relocation move and have absolutely no complaints. We were treated as top notch guests and felt comfort in our stay. Syed, you and your staff are excellent and we loved every minute of our 4 day stay. Thank you for your help in booking this wonderful vacation for our family.

Stayed at this property for almost 2 weeks due to work.Staff was amazing,was working nightshift,the housekeeping crew arranged time with me to keep room clean.Tims Horton's,Canadian Brew House,shoppers and Wendy's within walking distance.Right off the main highway.

Our room was huge with 2 queen beds! Everything was spotless and smelled ultra cean! We felt very at home and comfortable with an excellent breakfast each morning! The staff were amazing and so helpful! They have a pool, sauna and hot tub which we thoroughly enjoyed as well! We would recommend tis hotel to anyone staying in the area!

Really appreciate that the breakfast is available at 05:00 REALLY enjoyed the honey garlic meat excellent location with fast food across the street a Pub across the parking lot and groceries around the corner.

WE have stayed several times at this hotel in Fort Saskatchewan and have always been very pleased. Recently we had a reservation there and there was a 24 hour cancellation window after which we would be penalized for cancelling. That evening before checking in I suffered an allergic reaction and ended up in Emergency at the Sherwood Park Hospital, where I was advised to spend the night in Sherwood Park rather than Fort Saskatchewan so as to be close to the hospital in case I had to return during the night with complications. When I phoned the Best Western Plus in Fort Saskatchewan, the Sales Manager, Syed instantly assured me there would be no penalties and no charges for our late cancellation, given the circumstances. In what was already a very stressful time in my life, his kindness and generosity made my day. Due in some part to his kindness, we will continue to stay at Best Western as much as possible during future travels . Thank you Syed!

This is the second time we have stayed at this Best Western Plus. Our first time we had exceptional service, friendly, helpful staff. You can tell they enjoy their job. The staff are very outgoing, want to ensure your stay is great. The rooms are spacious, clean and very well maintained.

Always stay here when traveling for work. Great rooms, good service, friendly staff Close to restaurants. Always happy to stay here. Never disappoints. Breakfast has great selection with fresh fruit available.

Rooms were Very spacious and very clean!!! Breakfast had great options!!! Better than you same old hotel breakfast. Pool was amazing. Lobby was clean and eye appealing. Complimentary coffee, tea and cookie are always a great touch

Booked for the jacuzzi room and weren't disappointed. Room was comfortable and clean, jacuzzi in room filled fast and comfortably fit two adults. Location is good, Boston Pizza shares a parking lot. Only suggestion is hotel staff mention to guests the restaurant gives a hotel key discount as we didn't know until after the fact. Breakfast was a highlight. I stay in a lot of hotels of this star level and hands down best options and quality that I've seen for a complimentary breakfast. Omlettes, non-dried fruit for the oatmeal, scrambled eggs and breakfast potatoes, and of the regular options a ton available.

We recently stayed here for 2 nights and would highly recommend that if you are in Fort Saskatchewan this is where you choose to stay. We had a one bedroom king suite on the main floor. It was spotlessly clean, spacious, super comfortable bed, loads of amenities and although we were there early we were provided with instant access to our room. When you are travelling for over a month there are many little things that make such a difference. Having a kettle in the room so we could make coffee and tea without having to use a 'filter brew' was great, windows that open so we could get some fresh air (needed even in March with the warmer weather), plenty of towels and comfortable couch to sit on in the evenings after a full day of photography and driving. There is also a guest laundry which is always useful when travelling. We didn't try the indoor pool but it look immaculately clean and inviting. Full breakfast was provided and this had plenty of choices including fresh waffles, fruit, yoghurt, juice, toast, eggs and sausages. The front desk staff were helpful when we asked a few questions. We really enjoyed our stay here and after this trip to Canada, our 10th time travelling around various Provinces, we are convinced that Best Western Plus is the only way to go. An additional benefit is joining their rewards program because these points never expire. I know I probably sound like and advertisement for Best Western but you can see from my previous posts that many hotels have been tried so it is my real and honest opinion. :)

Went to this hotel due to location of Grandchildrens home in Sherwood Park. The children totally enjoyed the pool hot tub and the fact there were two TV's in the room so they were able to watch tv or hook up the game controller Being to cold to venture out enabled them to be happy with the new Xmas gifts and the amenities of the hotel. Highly recommend.

We were quite pleased with the room, pool. The booking through internet threw us off as it was more than presented. We contested against the breakfast not being there and the time and clerk called us liars!

Stayed for one night. It was a last minute booking and when I called in the friendly staff was eager to help and offer a great rate. Ended up needing a late check out and we got it, no questions asked and no extra charge. It was an easy place to find and had a great stay!

This hotel is well run and the staff most professional. For me, a frequent traveller the sleep I had for the four nights was probably the best in a long time. Hotel is well kept and the breakfast selection was great. I have stayed at this property before and definitely plan on returning in the next month as I have more business to conduct in the area.

Staff is friendly, very comfortable:) Pool was great, and breakfast was one better ones we had:) for continental style options :) Gladly would stay here again ! The staff was friendly and kind, no issues at all!

One of the best breakfasts around, lots of receptacles for electric devices, the room is clean and spacious, but that breakfast......... Fantastic! The service staff was friendly.I definitely recommend this hotel.

Frequent visitor to Fort Saskatchewan. Tried a few other hotels, and I have found that this is the best one in the city. Clean, friendly staff and great location. Just a few steps out the front door you can find a grocer and drug store as well as several restaurants and pubs.

I stay here every two weeks visyv my son and his family.I never have had any issues they go above and beyond.Best customer service and clean safe rooms great internet food and parking.Pools gym all well maintained.

We didn't get the room we reserved on the website. They didn't let us know that the pool and hot tube were out of order. We would of left if we knew. No towels in pool area after the freezing pools was tried to be swam in. Then it was like pulling teeth to try get towels. No bedding for pull out couch and had to get them ourselves same as the towels. No effort to try to make dissatisfactions better.

This is a newer hotel in this sector of the "oil patch" and I enjoyed here. Hotel was convenient and rooms and facilities were well appointed and clean. Pricing was also lower than similar hotels and I will stay there again when I next visit this area. Breakfast starts at 05:30 which matters for those who start work at 07:00.

Really nice room. It was clean and the bed was comfy. Odd shaped room but very spacious. I do believe I picked this hotel for the location as I was meeting my husband and this was perfectly in the middle for driving.

The staff at this hotel are very attentive. On arrival the we were given room 103. I am not sure if this room is not regularly used as it was not as clean (floor) as I expected. This room is along a corridor that has a smell. The hotel staff were forthcoming that they are working on correcting this problem and graciously moved us to another room. The new room 434 was very good. We appreciated this prompt action. The rooms are well appointed although changing out the lighting to brighter (and cheaper to run) LED bulbs would be a major improvement as the rooms are somewhat dark. The kitchen equipped rooms have limited dishes and accessories, but the staff again accommodated us with what we required for an extended stay. Overall we enjoyed our stay with a good free breakfast, good laundry facilities and a very friendly staff. I would suggest that advertising the adjacent Frieson Brothers Grocery would be to the hotel's advantage.

This is a lovely gem of a hotel. It is very spacious, clean and well maintained. I was very pleased with the comfort of the room. Breakfast was lovely and a pleasant surprise to see real scrambled eggs! The staff go out of their way to make your stay meet your expectations. I will definitely stay here again.

Very impressed with this hotel. Almost don't want to give a good review because I don't want more people staying there which may make them too busy for my next trip! Rooms were quiet, A/C worked well, beds were comfy, breakfast had a great selection. Easy to find but just off the main road so not a lot of outside noise either.

We had a late arriving youth sports team. The manager on duty took care of our check in. He was amazing and very accommodating. The hotel was fully booked and he was still able to shuffle a few rooms to meet our needs.

We stayed here in the fall (we got stuck here due to snow along our planned route and everyone was most kind be helpful) as well as this trip and both times we were more than pleased with the service and the amenities. The bed and pillows were very comfortable without any scented laundry detergent I am pleased to say. This time I did our laundry here and was pleased with the cleanliness, price and the timing of the machines. I will recommend this hotel to our friends and will certainly stay here again when we are coming through.

every thing was top shelf room was clean breakfest great and started at 5am parking spots a bit small for full sized truck was very quit got lots of sleep bed was good quallity staff was frendly bed was good quallity

The staff was extremely friendly, the room was huge and comfortable, the rate was excellent because we got given a discount for the dance competition even though we didn't book in advance, and the breakfast buffet was delicious. A waffle maker, real food including sausages and eggs, and even the biscuits were kept warm. We were also only 5 minutes from the dance competition which was very convenient. 10/10 would recommend.

This hotel provided one of the best stays that we have had and we travel a lot. The hotel is very well maintained and easy to find if you are arriving from the Edmonton International Airport. We arrived very early and we were able to get our room well before the 3 p.m. check-in, which we were very grateful for. The room is the very spacious and provides a lot of comfort, especially if the relatives or friends want to visit in your room. The beds are very comfortable and the rooms are very quiet so no hallway noise. The free breakfast was amazing and the time frame that breakfast is available is great. This is a full on hot breakfast, self-serve and also includes some dinner items, there is definitely something for everyone, even picky eaters. The staff were amazing and a very special thank you to Ayesha who really made our stay special. Check-in and check-out is a breeze and there is zero negative that I can provide and a lot of ‘highly recommends' for this hotel. Our best stay ever, thank you to Best Western!

Friendly helpful staff. We were visiting family just N of Edmonton so this was a good alternative to staying in the city.The hotel is newer and the rooms are nicely appointed and very clean. The beds and pillows were very comfortable. I keep the room fan on low and heard nothing all night. There is a garage/convenience store, a Shoppers Drug Mart and a nice restaurant (Sawmill) a short walk from the hotel. Side door is accessible with room key which is handy.

Was in yown for a dance competition in Sherwood Park and this was the closest hotel with vacancy. Breakfast was great, pool nice temperature. Huge room, clean and very friendly staff. Had a lovely stay.

I've stayed at 5 different locations with BW. At each location, the staff have been completely professional and caring of individual needs. The hotels themselves are top notch places to stay. Comfortable clean rooms & excellent breakfast options.

We stayed overnight at the Best Western Plus after attending a Christmas party. We were greeted promptly and check in was a breeze. We stayed in the jacuzzi suite on the main level. It was very quiet and the bed was comfortable. The jacuzzi tub was clean and worked great. We enjoyed the complimentary breakfast the next morning - they really do have something for everyone! Highly recommend this hotel for your next stay wether it's for work, school, family or sports.

Very nice hotel. The room was very clean and the bed was really comfortable. The staff were freindly and helpful. The breakfast was good and lots of selection. ehe location was good. Close to restaurants, nightlife and shopping.

Excellent hotel. Breakfast had good quality and variation. Staff was friendly. Clean hotel. Very close to other restaurants and other amenities. Would recommend this hotel to all guests. Value for what you get is really good.

Over the past few months I have had to stay in holes in the Edmonton area. I chose not to stay in Fort Saskatchewan because of what I thought would be to much distance between conducting business and the hotel. I look back and wish that I had made the effort to stay with this hotel for all my previous stays in Edmonton. I am a very picky person and I inspect my hotel rooms prior to accepting them. The cleaning staff performed to a very high standard. The room was very clean. The bathroom, bathtub and floor were free of any stains, streaks or body hair. The linens in the bathroom were crisp white and stain free. This is where many hotels fail when I inspect the bedding. This hotel did not. The sheets were fresh. They were free of any kind stain or body hair. I admit I am very picky. This hotel room was kept a very high standard of cleanliness. The staff on duty were excellent. Any staff member I interacted with too pride in what they do. They projected that the customer IS their priority. The price of this hotel is also fantastic. Those are just my thoughts. I hope they help.

We booked a room with our grandchildren on New Years Eve and Errol gave us a free upgrade to the executive suite!! That way our 2 and 4 year old grandchildren would have their own room. Amazing New Years Eve spent making memories!! I would recommend this hotel!!!

This is a Great Hotel to stay at, the staff is friendly and the breakfast is good too. There is a pool which is nice for the children and an exercise room too. It is right across from Timmies & The Canadian Brew House.

I would recommend this hotel. The staff from the front desk to the kitchen to housekeeping are polite, patient and very helpful .There is a children's park close by and not far away along the river valley is a little lake stocked with fish. There is a drug store, liquor store, fast food,restaurants and other little shops within walking distance

I travel extensively for work and this hotel was great to come back to at the end of a day. Friendly staff, big clean rooms, great fitness facility for a hotel and a breakfast that I looked forward to each morning.

everything was nice except very disappointed in bathtub could not even get wet without having to splash so soak in tub impossible except maybe just feet or legs. however the staff are helpfull But: NOTE: every stay I have to call cable company to troubleshoot internet connection

Rooms were very clean and tidy. Everything as it should be. Hotel was just off the main highway and close to our connections we needed to make.Breakfast started at 5am which is required in my case. Breakfast has a good variety of choices.

I was working 8 13 hour nights and stayed through a weekend. I had asked for a 4th/top floor room and stay was very quiet. Bed was very comfortable and room was clean. The front desk day clerk Ayesha arranged for housekeeping on Monday, Wednesday and Friday at 6 pm because i was sleeping from 9:30 am to 4:30 pm. Staff was friendly and breakfast was better quality, with more choices than most hotels.(They had a variety of fruit that was fresh and appealing each day.)

Staff was super helpful and friendly! Had a mix up with the crib we requested (it accidentally ended up in the next room) but they had it resolved within 10 minutes and even checked with us if the sheets in the crib were acceptable. Such great service! Breakfast was great! Room was very nice. Would definitely stay again!

I give the management and staff a big thumbs up. I'd like to add that I've stayed here another 3 times at 4 nights each since the October stay. As a longer term resident, I would like to see a better band width internet. I had trouble streaming the SN oiler channel on my computer as well as net flicks. This is the 4th different B W hotel I've stayed in this year and the only one with this issue. I really don't have any other complaints. The staff is always courteous. Whether it's the front desk staff or the cleaning staff, you're always greeted as you pass by them. I definitely will be staying here through out my business here in the Fort and would recommend others business or pleasure to do so as well.

Comfortable, clean and modern facilities. Well located to transportation and other amenities. No issues or concerns during the stay. Breakfast item were the standard fare normally seen. Express checkout was helpful. Staff provided allowance for extended checkout on request.

Not the usual high standard I have experienced with Best Western. Bathtub wall had dried on soap or shampoo from previous occupant. Checkout customer service representative was only using one word answers such as "ya" and "um hum" Breakfast buffet was luke warm at best.

Excellent hotel close to the city but without the city noise. This hotel is very clean, comfortable and has very helpful staff. The breakfast provided a lot of choice. The amenities are very useful for those travelling for work as well as pleasure.

Came to stay as a family for a birthday, loved the big room , pool and breakfast. Was clean and comfortable, had a kitchenette but no dishes , utensils or kitchen linens. A bit of a mix up with our reservation but helpful staff helped make us comfortable. Good value, would definitely recommend.

Stayed here for two nights in October. Staff were friendly and willing to accommodate any special requests. When the heater didn't work in our room they were quick to try and fix it and then offered us the same room on a different floor when it couldn't be fixed. Rooms were clean. Lots of selection in the continental breakfast. There is Keurig coffee available 24/7 in the lobby! Huge perk.

The people employed here at the BW in Fort Saskatchewan are just truly fantastic, from the front desk to the House keeping. Love the property and loved the people and the experience. I highly recommend this property if your looking for business or pleasure

This hotel has excellent features in addition to good rooms and helpful staff. The hotel is well situated for road access to all of the Capital Region and is easy to get in and out of. There is ample parking for trucks and SUV's. I would definitely recommend this hotel for value for money.

You definatly want to stay here if looking for the best hotel around the area. From them having the best staff around to the clean room and great breakfast... well dont think about where to stay. This is your best choice around!

We were pleased with our stay at this hotel Staff was very helpful,polite and willing to help. Breakfasts were lovely and were varied, each day offered something new. Our suite was large, comfortable beds and up-to-date bedding and decor If you had a request for something that request would be filled as quickly as possible If you book this hotel you will not be disappointed I do wish the hotel had a shuttle bus as they are quite far from any amenities Not walkable

Very nice hotel at the outskirts of town close to Tim's and nice walks. It is a new property and has a great breakfast. You will enjoy your stay. Five minutes to downtown or you can walk or bike along the river.

Great experience, was able to call afterwards and follow up on the reservation- friendly staff at check in. Very clean, organized, well maintained building. Lots of places within walking distance - Tim Hortons right out front.

Conveniently located fairly new hotel, clean, spacious rooms, nice décor, very comfortable beds, nice bathroom facilities with good lighting. Rates are reasonable and hot breakfast buffet is included. Staff are friendly and welcoming. We would stay here again

No parking due to restaurants next to the hotel. They would us up the hotel parking which made it that I had to park on the street. I parked infront of the hotel tucked away and a staff memeber wrote a letter and put on my truck threatening to tow it. Other then that all good

We had reserved 2 rooms for 7 nights. First off I must say that we found Errol and Ayesha at the front desk, and the young man and woman who looked after us at breakfast, as well as the housekeeping staff to be professional and indeed very friendly and polite. The rooms were very clean and modern, and beds very comfortable. Because of hotel location, the traffic noise was non-existent, ensuring we slept peacefully. The only complaint we have is the use of air freshener in the elevators and some hallways. It was way too over-powering, and really not necessary. Located within spitting distance is Tim Horton's, Wendy's, as well as Great Canadian Brewhouse. Shoppers Drug Mart is located across the parking lot, and Husky gas station is in the other direction. Across the road is a small strip mall which has a bakery, pizza restaurant, florist, etc. Montana's BBQ and Bar is a 2 minute drive away. Walmart is less than a 5 minute drive away. We would absolutely stay here again on future trips to the area.

The exterior of the building appeared to be low cost construction (artificial rock/brick facade) but well constructed. I was very pleased with the selection and quality of coffees and tea provided. The beds and cleanliness were excellent. My only complaint (but very minor) is that the room lights were all individually controlled, with no master control requiring a lot of wandering around to shut things off when when I went to retire.

This is a great hotel. Great location, wonderful staff. Breakfast was delicious. Beautifully fluffly fresh waffles. The rooms are so clean, and fresh smelling. The bathroom is very spacious. The closet came with hangers and several laundry bags, which is always appreciated. Great lighting...2 table lamps and 2 standing lamps. Comfortable beds, and absolutely the best pillows ever. Would definitely stay again

Excellent staff customer service is excellent. Staff members very friendly. Excellent pool and hot tub and dry sauna. Hotel is well kept and well maintained. Breakfast is provided and his a hot breakfast.

Had a great experience here! All staff we encountered were excellent and super helpful. Room was very clean and comfortable. Breakfast was pretty good for continental. I would definitely recommend this hotel and we will definitely be staying again!

We stayed here while meeting friends who were passing through camping. Excellent service, friendly staff, spotlessly clean, excellent breakfast buffet - such a relaxing stay. Most definitely will stay there again if we ever find the need to be in the Fort Sk area!

I am a repeat customer have stayed at this property dozens of times. Always welcomed with smiles. The property is located near many places to eat and shop. Free parking Wi-Fi free cookies when you check on too. Very nice modern rooms clean always spotless. The pool and hot tub great place to relax. Well lit halls quite rooms. I have nothing neg to say.

We love staying here it is in a great location with two restaurants & a gas station in the same location, the rooms are clean and comfortable, the staff is helpful & friendly plus you get a free breakfast!

Every thing was 5 stars my only drawback was the room I checked into at midnight was like a icebox and it took me half an hour to figure out how to shut it off. And if you are a smoker it's a 100 percent smoke free and if you go out the side doors they lock behind you and the keyless entry don't work after midnight so you have to go through the front but like I said it still was a 5 star stay

This facility is excellent. Free parking, high speed wifi, breakfast and printing in the business centre. The higher end hotels cost more and charge for everyone of those items Best Western Fort Saskatchewan provides at no cost. The staff are great, rooms are spacious, clean and comfortable.

Stay was wonderful. Queen size beds were so comfortable. Room was very clean and roomy. Breakfast was tasty and a very good selection. Above all the staff was SO SO FRIENDLY. We would definitely stay at a Best Western again.

the rooms were excellent.. the beds .. wonderful... the morning breakfast is excellent... waffles.. pancakes.. buns and toast.. scrambled eggs.. another egg dish... excellent sausages,,, potatoes.. bacon... juices of all kinds.. lots of cereal.. hot & cold.. boil eggs.. they make their own cookies there... coffee everywhere... from your room to the lobby and breakfast room.. lots of tables... this is the best I ever had.. we do travel and this was great.. got a excellent price on name your own price on priceline.. $78.00+ taxes .. the end of june 2017... other than the pool was cool .. the hot tub was hot.. I would give it a 9.9 of ten..... I have not stayed in a better hotel.. staff was excellent..

Decided to take a room rather than drive early in the morning. Unless roads are in poor condition I will drive next time. Room was clean, good enough but no hotel seems to meet that same home feeling.

The hotel is fairly new and in good condition. Poor quality building materials, but for now it still feels fresh. The beds are comfortable, and clean. Our room didnt have curtains that drew closed so the sun woke us up bright and early. Also had a very hard time finding someone at the front desk after 10pm.

The place was ok. Our relatives all rented for the weekend. Still wanted $13 before they would send my forgotten E-Readed cord. Never again staying there. NO CUSTOMER SKILLS. We stay with Best Western all the time. REALLY turned me off that after spending thousands they still wanted more.

Excellent and very accommodating. The room was spotless and I love the microwave and mini fridge....the pillows well the are next to none....I don't like big pillows but most do and hey would love them...the pool was great and hot tub was awesome...I love them.... the breakfast offer was great but I was mixed up on the times and missed it on the one day I could of used it...but that was my fault...we will most definitely will be staying with yous again..thank you for the enjoyable stay!

I spend a fair amount of time at soccer tournaments in Sherwood Park and I find staying at the hotel in Fort Saskatchewan is worth travelling that few extra kilometres to stay at. It is nice a quiet and clean and the staff is wonderful!

Clean, comfortable,rooms. Location is convientant . Full breakfast menu. Parking was excellent at hotel. This hotel also has an electric vechile charging station across from the entrance to rhe hotel. Shopping and restaurants with in a short walk.

Pleasant stay, no outside room noise and great location. Great sports bar located next door with a good food selection, as well Tim Hortons next to the hotel. Suites are ample and comfortable. Pool, hot tub and sauna are clean and to expectation from the BW brand.

Clean, quiet, great service and close to a good selection of Restaurants and bar. Great for business travel and very easy to find. The staff are amazing and always make sure that I have a great stay I always try to stay at this BW when in Fort Saskatchewan.

Excellent hotel, plan to stay there again. A gem in the Edmonton area, Close to restaurants, & Tim Horton"s. Easy access to highways in & out of Edmonton & Sherwood Park. Hotel provided information on Fort Saskatchewan, nice community

I would recommend staying at the Fort Sask Best Western to anyone very clean rooms,helpful staff, great breakfast. You will not be disappointed. The staff go out of their way to make sure your stay is comfortable and you are happy with your room and comfortable. If you are returning to the area for any reason they will give you the best rate possible.

We enjoyed our stay here in April for our daughters dance competition. The staff were all very friendly and polite. The hotel it's self was clean and well maintained. Our room was comfortable and clean! Breakfast was included and it was alright. The kids enjoyed playing in the pool and the staff was kind enough to put the hockey game on in the lobby for all the parents who wanted to watch. We would certainly stay here again!

Nice hotel at a great price with breakfast included. The staff we're extremely friendly and helpful. The rooms were clean and quiet with very comfortable beds. I would definitely stay there again. ...

Pool a bit small but was very clean and enjoyed it and the hot tub. Service was great. Rooms clean. Was quiet, even though there was a dance festival going on in town that weekend and many of the dancers stayed at the hotel. Rooms were clean, beds were very comfortable and the staff was fantastic. Would stay at this motel again.

I recommend this place. Staff are friendly & helpful. The rooms are nice/clean with comfortable beds. There is also a pool here with a hot tub/sauna/steam room. They also offer a Full Breakfast and is good.

The room was very clean and nicely set up with planets of amenities and space. I drove out of my way to stay at my favorite brand of hotel and I was not disappointed. The hotel should put more staff on for busy weekend breakfast times. The food was very good and excellent quality.

This is a very nice hotel for a reasonable price. I stayed in a Standard king room. It had lots of room in a very comfortable bed, and that's the most important part of a hotel room. Good selection for hot breakfast included with the room. Weight room, swimming pool and hot tub. Right next to a couple of restaurants, car wash, gas station, morning coffee stop. This is my second time staying there and I will stay there again.

My husband is staying in this hotel for work and will be here for up to two years, the kids and I went up to visit while they were off school and the staff here is AMAZING! They were all so friendly and helpful I was so impressed. The maintenance man (sorry I didn't catch his name) was about to do the pool maintenance when the kids and I were going to take a dip he stopped right away and let us use the pool and chose to do the work on it later, he absolutely did not have to do this we were happy to wait until it was ready for us but he insisted that was so kind of him. The front desk staff were always friendly and kind willing to do whatever you needed and the cleaning staff did an outstanding job and were always smiling and passing on a hello. I really appreciated it. The room was so comfortable, the breakfast was great, the kids and I can't wait to go back. Im jealous my husband gets to stay here all week =)

Earl at the front desk goes above and beyond to accommodate and ensure your stay is enjoyable. It is always nice to see his welcoming smile. He will follow up with a phone call to ensure there are no issues.

I have become a regular at this hotel over last year . I get a great rate clean very elegant room comfy bed pillows great hot breakfast pool gym sauna. You can't go wrong close to restaurants and malls great parking too. The staff and owners are great people .

This hotel is located a short 10-12 minute drive from Sherwood Park but the cost savings is dramatic. The facility is very nice (New in 2015). I would strongly recommend this hotel. The hot breakfast is a welcome treat and when factored into the price you are getting a great room at a great price. Added bonus, there is a Tim Hortons across the street and a Canadian Brew House restaurant right next door.

This hotel is tucked away within the most scenic town. It was very comfortable and the heating system in our room functioned well. Housekeeping was very efficient and respected our belongings. However the breakfast was awful!! We left th hotel to go to a nearby Tim Hortons instead. My advice would be to just book th room excluding what the hotel deems as 'breakfast'. Tim Hortons is literally 2 mins away. Also there are nearby restaurants and a pharmacy within walking distance.

We stayed here on a thanksgiving visit to my family. The location is out of town but is in the centre of a commercial district on the highway so it is easy to get to and close to several restaurants from fast food to a steakhouse. There are other shops and service close by. The parking is free. The check in was quick, friendly and efficient. The lobby was clean and modern. Our room was a regular room but was roomier than most similar type accomodations I have stayed at. Not huge but plenty of room to walk around. There was a fridge and microwave. A major plus here was that the room fridge was quiet. Many times I've had to unplug a cheap room fridge because it sounded like an outboard motor. Also, the bed was comfortable and the room was quiet. I slept well all three nights. The wifi was free and had moderate speed. The room was clean when we arrived and was kept clean during a three night stay. There is a free breakfast that was not fancy but was a cut above what you usually get. It had eggs, bacon, sausages, and potatoes along with the normal muffins, toast and make it yourself waffles. It was definitely enough to get you started in the morning. There were a couple of minor glitches, room keys that didn't work on the third day and the wifi password didn't work on the second day. Both were taking care of quickly. The check out was fast and convenient. This is a great reliable hotel. It was clean, modern, and comfortable. The staff was friendly and efficient. This is now my go to hotel for this regioin.

I have really come to appreciate the Best Western Plus hotels. I find them consistently clean and well cared for. The Fort Saskatchewan location is pretty new so very clean and tidy. The staff was friendly and attentive. The pool was appreciated as well as the hot tub. Some of us used the gym and said it was good....NO not me. I am a yoga girl. I like that the beds are most often QUEEN size as there are 2 to a bed. Very good value considering your breakfast is included and slightly above average continental. Good Stay!!!!!!

Best service is what you are going to get from the staff here . Great location , restaurants next door like Canadian Brewhouse , Wendy's , Ollies Pizza etc... Rooms are clean , spacious , well designed and comfy beds . Self serve laundry works great , good breakfast and great coffee ! Pool , hot tub and an exercise room also are good extras . Can't go wrong here .

We walked in off the street they gave us an amazing walk in rate.. The rooms were spacious and clean the breakfast very good. I loved the weight room and spa.. And the front staff was so good to us... I would stay there in a heart beat...

This is the 3rd time we stayed at this Best Western in less then a year and absolutely love going back to it. We know the staff are always friendly and the room's are clean and comfortable beds make for a good nights rest.

My family has stayed at a lot of hotels, but this is the BEST hotel we have ever stayed at. We were in Fort Saskatchewan for a dance competition and booked the 2 room suite at this hotel. The suite was huge with a full kitchen, large dining table and living room. It was perfect for our family. It was also very clean when we checked in, possibly the cleanest hotel room that I've ever stayed in. The staff was amazing and super friendly. We were so happy with all the staff and how friendly and helpful they were. We don't have many reasons to return to Fort Saskatchewan, but if we did, we would absolutely stay here again.

This is the only place to consider staying in the area. Newly constructed, spacious, finely appointed. Amazing staff! Great pool! Perfect for business or family. Highly recommend this property. Great access to highway and restaurants. Good for Northwest Upgrader employees as it is near one of the company bus pick ups.

I had mistakenly left some socks rolled up inside a towel to dry out and housekeeping cleared up the room as usual... When I inquired about the socks that would be in there laundry they said they would look into it. The very next day they went out and bought me new socks to replace the ones I had lost. All the staff were very nice and pleasant and Errol went out of his way to remember my name and greeted me each time I walked past, and would engage in light conversation. Was nice to interact like that when being away from home for an extended period! KG

I have a Diamond member status and on the road several weeks of each year always staying at a Best Western hotel when there is one in the town I am staying at. The BW in Fort Saskatchewan is fast becoming one of my favourite hotels to stay at. Clean (although it is quite new) and the rooms are quite spacious. Staff are very professional and the breakfast has had wide choice of items.

Brand new hotel is conveniently located on Highway 21 with very easy access to Highway 15. There is a new strip mall with a few restaraunts and services that are conveniently located walking distance from the hotel. Great pricing on a new product in the area.

I would highly recommend this hotel. Errol was very courteous and polite on check in and check out. The young lady in the breakfast area remembered us from our last visit. I can honestly say it is very nice to have such a clean room.

Stayed here one night for a wedding. Staff was friendly at the front desk and very accommodating for all of us wedding guests. Biggest highlight was definitely the room, very clean and modern with lots of space. Can honestly say it was one of the most comfortable hotel beds I've slept on. Didn't get a chance to try the breakfast or use the facilities, but I never heard any complaints. Definitely worth the money, would recommend for a large group or a wedding.

Gorgeous new exceptionally clean hotel in easy access location. Caring friendly staff. Very nice pool/sauna/hot tub. State of the art fitness centre. Large rooms with very comfortable beds. Great hotel for business or personal trips. Great for families. I would not even consider staying anywhere else. Great value!

We enjoyed the Fort Saskatchewan Inn & Suites very much. We found the room very large and spacious which enabled us to entertain our son and daughter in law along with our first granddaughter as this was the first time we had seen her since she was born 2mths ago. Bed gave us a perfect night's sleep which was well deserved after travelling hours on the road. Breakfast as usual was delicious we always know we can count on BW for all the comforts of home away from home.

Excellent facility. Only about 8 months old. Very nice modern facility. Excellent lighting in hallways. Great location - about 20 minutes east of Edmonton AB with great access to Edmonton without having to stay on Edmonton. Very quiet around the hotel which made for agreat sleep.

We chose this hotel for our two night stay based on Tripadvisor reviews, and we certainly weren't disappointed. Check-in was a breeze with lovely friendly staff, and we were given a very nice king bed suite on the 4th floor which was spacious and clean. This is practically a new hotel and it's very well maintained. There's an indoor pool and spa (and sauna which we didn't use) and the area is spotless and very nicely appointed. There's also a well appointed fitness room with towels supplied. As we were travelling we made use of the guest laundry and it too was spotlessly clean and in good order. We enjoyed the best sleep here, with a super comfy bed, efficient air conditioner and lovely quiet room. In-room coffee is also pretty darn good... unusual! Breakfast was included in our very affordable rate and it was exceptionally good with everything you could possibly want on offer i.e., juices, coffees, teas, hot chocolate, yoghurts, fresh fruit, muffins, bagels, toast, oatmeal, cereals, waffles, brekky burritos, hash browns, bacon, sausage and scrambled eggs. Breakfast is served in a lovely clean dining area right next to the foyer with big screen TV's so you can watch morning news etc while you enjoy your meal. The area was very neat with the server (sorry I didn't catch her name) constantly tidying and cleaning to ensure everything was perfect for the next guest. This hotel is situated opposite the Sawmill Restaurant which we visited for dinner and Tim Hortons and Wendy's are next door... so if you are after more traditional dining experience you can visit Sawmill and grab a quick meal from either Wendy's or Tim Hortons if you prefer. Very convenient. I have no hesitation in recommending this exceptional hotel and will definitely visit again if we're in lovely Fort Saskatchewan.

Once you stay in a hotel they all kind of become the same. Well at least it seems that way with the newer Best Western hotels. Very clean, very nice staff. The only not great thing was the breakfast but you can't expect a ton when you have a continental breaky. Worst case scenario you walk a couple hundred yards across the parking lot to Tim Hortons for breakfast.

Absolutely wonderful staff caring, kind and attentive, room was very nice, although the lighting was to dim; if I had been there staying for work purposes it would have been a problem. And the challenges with the water was a cause for concern one evening no cold and the next day hot water was hard to find. New structure they are working out the bugs :-). Over all because of the staff I will recommend others and will be back myself!

Where can I start.... Myself and my 3 kids had to flee Fort McMurray during the BEAST fire destruction. My husband had to stay behind to help with the evacuees that went North to stay in camps so it was just myself and my kids. We arrived at 9:30 am on Wednesday morning after a 10 hour drive exhausted, in shock and completely devastated. The kindest young man name Errol was behind the desk and he was a godsend to us. He was kind, helpful and his sweet and just a kind sympathetic smile was what I needed when I was ready to crumble. He helped us get a room, accommodated us way more than what was required and I honestly dont know what I would have done if I had a different encounter as I was ready to completely fall apart. We stayed for a week and a half and all the staff was amazing but Errol was a shining star in such a dark dismal time. I needed that kindness at that time and I will never forget it. Thank you Best Western Plus for hiring people that is beyond exceptional, and Errol is beyond Exceptional.

This hotel and it's staff are beyond exceptional. There is no comparison in cleanliness, amenities and value. You will not find a friendlier more helpful group anywhere. This hotel is immaculate, beautiful and very comfortable. Posh decor with very large rooms and plush flooring. I highly recommend this hotel. You will not be disappointed whether you are travelling for business or as a family. Great stay for everyone!

Great new place. Great staff, great breakfast, great wifi. Errol was great and was able to check us in a bit early so we could rest and get my son to his hockey camp. Awesome to have a Tim Hortons and restaurants next door. I would recommend the place highly and would stay there again.

This is a new and busy hotel. I found every thing was clean and comfortable and the staff were friendly. Would definitely stay here again when in the area. There are also lots of restaurant options nearby.

Very nice hotel. Very friendly staff. The gentleman at the service counter was especially friendly and helpful.The entire hotel and parking lot and landscaping was excellent. I will definitely stay here on my future visits. I recommend this hotel very highly.

Stayed here for business, this is a newer hotel that is in great shape. When I stayed it was not busy at all, found some of the breakfast items a little old but still good. The rooms are very nice and the staff is great as well. There is a pub in the same parking lot which is a nice perk.

The whole room was clean & beds are comfy. Room temperature was easy to handle & understandable. Bathroom is spacious. Staff are polite & welcoming. Pool/sauna/hot tub were good. Also a good location, close to stores, but also quiet. I'd recommend this place.

My husband, son and I stayed at this hotel the nights of March 16 and 17/16. We had a lovely room and the beds were very comfortable. Generally we bring our own pillows if travelling by vehicle. This time we took them back to the van after the first night as the hotel's pillows were very good and there were lots of them. The people handling registration and other front desk responsibilities were excellent, particularly Errol and Allan.Errol gave us shopping tips and directions to nearby Sherwood Park. He told us the best way to avoid the construction at the East side of Edmonton. Alan was on duty when we arrived and he gave us all kinds of information about Best Western's promotions and how to access them.Breakfast is included and was one of the best we have had at a hotel. My guys were very happy to find both bacon and sausages available along with waffles, eggs, toast, bagels, apples, oranges, bananas, muffins, yogurt, four kinds of juice, decaf and regular coffee, toast, hot oatmeal, cold cereals and even hot soup.Breakfast was served from 5 AM to 9 AM so we had to be quick to get dressed and go to the dining room so we did not miss breakfast. This was not a problem for us and certainly accommodated the construction workers at the hotel who started work at 6 AM. The hotel was very quiet and clean. It was opened October 2015 and is in excellent condition. One minor issue was a lack of a third set of towels as there was three of us and towels for two provided. A request to the front desk both mornings quickly got us the third set of towels. I expect these kinds of problems will be ironed out before long as the hotel does seem to have a focus on customer service.

We were in town for a dance competition. The beds were amazing. They let us have an extended check - out time so the kids could use the pool. The rooms are spacious and very well kept. The service was great and the breakfast was vast. There was something for everyone. The pool was clean as well as the elevators.

We traveled to Fort Saskatchewan for medical travel in December and chose this new hotel. Our first room was on the 4th floor and started out to be very acceptable. We left for the day and upon our return we found that the door to our room was left open and there was spray foam insulation protruding from the door. This was the case for all the rooms on that floor. Luckily, there was nothing missing. Our laptop and IPad, all our medications and personal belongings were at the disposal of whoever. When we notified the front desk, the young man was very apologetic and had no idea of any work being done on the rooms as it was a Sunday. He moved us to another room on the main floor. By this time it was almost midnight and we had to be at the Mazinkowski Heat Institute in Edmonton early the next morning. When we tried to sleep we were kept awake from the constant hum of the elevator next to us. Again, we asked to be moved and the friendly young man at the front desk was very accommodating. However, the manager was in the building and not once did he approach us. In fact him and his wife walked right by us as we were hauling our stuff to the new room and they never even gave us a smile or an apology. When we arrived back at the hotel after a long day at the hospital, we were gifted with a box of chocolates and a pretty towel dove on our bed. We also had an apology letter from the hotel, but it was not personally signed by management. The noise in this establishment left us with little sleep. Not only from the elevator noise, but from the housekeeping staff starting at 6 AM, but on the ground level we had noise from the nearby parking lots and highway traffic.

Beautifully appointed exceptionally large rooms. Great wifi, with clean, well maintained pool, sauna and hot tub. State of the art fitness centre. Great hotel for families or business travellers. Very comfortable and exceptionally clean. The staff are amazing and take care of anything you need promptly!

Excellent manager and all staff that we encountered. Pleasant and helpful. Rooms clean, comfortable. Breakfast great. For a quiet restful place to stay, this is it. Close by are excellent restaurants and /or bars.

This hotel is one with staff that cares about your stay. I wanted coffee when I arrived- the lady working at the front desk made me a fresh pot. A piece from my coffee machine was missing in my room- she brought a different one up right away. There was a problem with my bill- and they solved the issue (very promptly I will add, and I feel bad that I was upset because the staff here are amazing) when we realized that something was wrong. They go out of their way to make your stay as comfortable as possible (even when you're picky, like me). Stay here! Breakfast was beautiful and the rooms are very clean and spacious, I love the open concept in the lobby. Also, the pool looks so nice, I will use it the next time I stay.

Great rooms, staff is awesome, breakfast was super and the coffee is better than Timmies! Small pool and not deep but kids can still swim in it. It was our first time staying at this chain but will definitely be back.

We had a lovely weekend at the hotel. The breakfast was lovely. We enjoyed the hot tub and pool. The staff were all very friendly and helpful. The location is great with its proximity to shopping and restaurants. It is worth a drive from the city, due the ample free parking. We would definitely stay here again.

We loved our stay at this hotel. We got the King-size bed option in a suite and the room was extremely clean and comfortable. The internet was super speedy, the breakfast food was high quality (except for the bacon), but there was a wonderful selection and it was super tasty. The pool is in a huge, bright room and the hot tub is great. As well, the employees were extremely eager to please and made our stay go from awesome to spectacular. Would definitely stay here again and strongly recommend it to anyone interested.

We would absolutely stay here again - The rooms are HUGE and nicely decorated. The staff was very friendly and helpful. Hot breakfast is included. The hotel is conveniently located next to a few different restaurants.

I stayed this last month for a night and I have also stayed earlier this year for a few nights. The staff are extremely friendly, quick to help, rooms are spacious and comfortable. Hotel is quiet and they have a really good breakfast bar.

Exceptional quality with an unbeatable price. Large, luxurious rooms with all amenities such as desk, fridge. Great pool, hot tub, gym and daily continental breakfast. Great location with easy access to restaurants and shopping wishing walking distance. Great for business travellers.

Great place to stay with very courteous staff. Our room was very nice and spacious. Hours for breakfast were longer than most places we have stayed which made it easy for us to enjoy our breakfast before getting on with our day. I would highly recommend this hotel.

As soon as we came at 11am the lady at front got my room ready quick and offered me coffee . Rooms were clean and the breakfast was really good . Parking was bit less had to park but far . The water slide was really good my kids loved it . Will stay again on our next visit to Edmonton.

Just opened, this hotel will do well. Very nice rooms, good location - off the highway a bit so nice and quiet - a Tim's next door, and best of all a decent restaurant (Sawmill) about a blocks walk away. Nice pool and well equipped exercise room. Standard BW type breakfast well presented (no plastic cutlery here!!) and with an attentive attendant. Certainly a step up from the cluster of hotels on the other end of town.

We were upgraded to a large suite with a King bed! Very spacious and bright. Great promo right now brings the cost down well below what we would expect to pay for the quality of this property! Should be a welcome addition to present hotel options in Ft. Saskatchewan.

Very nice property! A bit of construction on either side of it, but it was clean, bright, and seemingly new. Nice recreation facilities if they are working. If you are looking for a quality hot breakfast, however, plan to eat elsewhere.

We booked our room for one night and with the awesome treatment we were given we ended up staying for an additional 2 more nights. I would highly recommend this business. Loved the fact that breakfast was included and they went the extra step of using real cutlery and plates.

This Inn has only been open for a week, but the staff and Management are very professional and try to cater to any needs you may have, in a very courteous manner. Close to shopping, restaurants, etc. Highly recommend !

New hotel and staff was great. Close to all restaurants new and old and on back lot behind Timmy's for all you Timmy lovers. Nice pool area and Fitness center. Would definitely stay there again. Breakfast was a little blah but other than that good.

The hotel is brand new, very clean (free of drywall dust) and the staff are very caring. I was there the first day and they were very accommodating even though they are still getting set up. I will definitely be back!