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Best Western Exmouth Beach Hotel

3.0 / 5
46 Avis Tripadvisor
Morton Crescent, Exmouth, EX8 1BE Grande Bretagne  Copié !
TEL : +44 1395 487650
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Les points forts de l'hôtel

Services hôtel

Réception 24h/24
Ascenseur
Wifi gratuite
Parking
Parking payant sur place.
Restaurant à proximité

Services chambre

Cafetière
Sèche-cheveux
Fer et planche à repasser
Les points forts

Services hôtel

Réception 24h/24
Ascenseur
Wifi gratuite
Parking
Parking payant sur place.
Restaurant à proximité

Services chambre

Cafetière
Sèche-cheveux
Fer et planche à repasser

Description

Doté d’un superbe emplacement en bord de mer, d’un magnifique bâtiment victorien et d’intérieurs boutique chics, le Best Western Exmouth Beach Hotel est le meilleur établissement d'Exmouth et de la région. Que vous veniez passer un long week-end ou un court séjour à Exmouth, vous disposerez de tout ce dont vous avez besoin, de la délicieuse cuisine aux excellents équipements, au Best Western Exmouth Beach Hotel.Situé à Exmouth, le Best Western Exmouth Beach Hotel propose un hébergement en bord de mer proche d’une multitude d’attractions, de monuments, de musées et de galeries.

Activités

Avis clients

3.0
Basé sur l'avis de 46 voyageurs
Excellent
18
Très bon
6
Moyen
4
Médiocre
3
Horrible
15
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
"Fantastic friendly and comfortable stay"
Julie P, 09 Juillet 2024

Lovely, friendly staff, who were very attentive, rooms were very clean and spacious, the breakfast was a perfect start to the day with an excellent variety to choose from, as much or as little as you want, the lift was invaluable for my elderly mother. Perfect location

"Best Western Exmouth"
301lizziew, 05 Juillet 2024

Excellent location. The first room offered was noisy (from 6 am) and maintenance was to a poor standard. The staff were very helpful and they moved us to a better room. If we had to stay in the first room the rating would have been a 2

"Best Western Exmouth Stay"
TJGraham2024, 04 Juillet 2024

Hotel was ok, it looks a bit tired looking and could do with some TLC to make it look better both inside and out. Room was OK, basic, was clean and tidy, bed was OK, bathroom was ok but could do with painting. TV in room was small. Staff friendly and helpful.

"Breath-taking views"
Alan D, 03 Juillet 2024

Located in a stunning coastal town, the Best Western Exmouth Beach Hotel offers the perfect seaside retreat. The hotel's beachfront location provides breath-taking views and easy access to the sandy shores. Guests can enjoy comfortable accommodations, friendly staff, and great amenities. The on-site restaurant serves delicious Breakfast only. With its convenient location and charming atmosphere, the Best Western Exmouth Beach Hotel is an excellent choice for a beachside stay.

"Ideal position on seafront. Short walking distance to town through a lovely park."
BARRY W, 03 Juillet 2024

Ideal position on seafront. Short walking distance to town through a lovely park. Buffet breakfast excellent. Nice lounges to sit in with sea views. Staff most helpful and friendly. Yes it is an old hotel and rooms are not the best. But improvements are being made. A bar licence has been applied for. Parking limited and chargeable. I would go again. Some of the bad reviews are rubbish.

"Wonderful"
pras_14, 02 Juillet 2024

Wonderful stay wonderful staff what a location lovely rooms and clean, clean and fluffy towels provided. Overall great service and excellent customer service. Although they don't have evening meal but you have lot of options available around. Would recommend to stay here.

"Avoid this Hotel"
paul c, 28 Juin 2024

The room was dirty stains on curtains I complained but no one wanted to know ! The hotel is grim to say the least, I emailed best western and the best I was offered was a up grade and free breakfast next time . I would never return there !!!! Same great location.

"Awful, unclean room."
emmaa503, 24 Juin 2024

Room was unclean. Very very dirty. Smelt funny. Very hot. Dirty curtains, bedding, bathroom and walls. Breakfast was awful, overcooked and hard. No parking. Way over priced. Put a complaint in. Would never stay again

"Peaceful Haven"
KevBlackery, 24 Juin 2024

Quiet hotel on sea front, easy walk to town centre and restaurants. Staff friendly and helpful. Good range of options for breakfast. No evening service or bar

"Absolute Rip Off and Terrible"
AndyW2, 18 Juin 2024

What a rip off this place is - everything is a complete con. Over charged and terrible service - this has to be the worst hotel in the area and I am sure the worst value for money. Car park is atrocious and the food it terrible and tasteless. Stay as far away from this dump as you can. The management do not care for the customers at all and make fun of them - even as a diamond member of Best Western.

"Bang Average"
Andypinks, 10 Juin 2024

Excellent location. Car parking needs to be managed better. Hotel is looking its age and could do with a proper refurbishment. Our room was basic, small and very warm. Breakfast was average due to poor quality ingredients. Staff were polite and helpful. Overall just an average hotel at an average price.

"So disappointed as it was a Best Western"
sunshinesaint40, 04 Juin 2024

I would put this hotel in budget category, but not their prices. They did not seem to know what to do with my Best Western Travel card number, so felt uncomfortable at check in. The room was so disappointing (apart from the view). It was very basic, tiny TV, bathroom so small you had to open the door to dry yourself, no where to put your toiletries. The shower was tiny and did not drain away very well so was paddling at that same time, very low water pressure. One thing I like in a hotel is a good shower. Touched the toilet roll holder and the toilet roll fell off, The breakfast was okay (self-service) but was not that hot.

"Shockingly Bad"
Richard P, 24 Mai 2024

The entire hotel is just old, tired and worn out. Not up to Best western standards at all. Not especially clean either. Worst of all it doesn't even have a bar so you can't have a drink. Totally unacceptable. Staff were polite and friendly though, I just felt for them having to work in this poor excuse for a hotel.

"Great position"
112websites, 23 Mai 2024

We have stayed in this hotel many times, good value, great position in Exmouth and friendly staff. Will stay here again.

"Amazing, thank you"
will p, 22 Mai 2024

Amazing stay, the hotel has been refurbished and made to look great with clean and tidy rooms. The location is the best in Exmouth close to town centre and right on the beach! Had a top sleep and best of all the staff and manager are really kind and helpful. Thank you.

"Excellent one night stay"
AnnaandJohn, 20 Mai 2024

Friendly staff. Very clean and tidy room and lovely throughout the hotel. Parking was right outside for £6 a night. Didn't have breakfast but it smelled really good. We were in room 67 which was very comfortable. I would add though, the taps were the wrong way round!

"Sleepless night"
TerieM_12, 14 Mai 2024

Got back to the hotel after an evening out, at first all was quiet but after around 15 minutes music & singing started & continued until gone 4oclock in the morning along with doors banging constantly from the room next to ours. We couldn't find a phone number for reception so had to get dressed & go down to reception. The duty manager came up twice but the music didn't stop. We know it's not the hotels fault who they get staying at the hotel but I would of thought it's their duty to do something about it. We emailed the hotel about our complaints but they didn't want to know. Terrible customer service

"Avoid avoid avoid"
MURPH124, 06 Mai 2024

Stayed with my husband as we were going to a family celebration, thankfully we only needed to stay for 1 night. As soon as we entered I felt the place was strange. No welcome and the reception asked us to pay before we had even seen our room. Our room had one window that was obscured and opened about 2 inches with some sort of wire attached, upon looking through I could see a yard of some sort. I immediately thought if there was a fire we would be trapped. This room had no natural light, the bed was so uncomfortable and the bedding was scratchy and extremely poor quality. The staff were not at all friendly . We woke at 6 am in the morning and left immediately as we could nt wait to leave . I only saw groups of men walking around. A very strange hotel the worst I have ever encountered . Would never go back.

"Very welcoming hotel and staff."
Annette P, 02 Mai 2024

Great location ,large ,comfy room and bathroom had bath and shower ,good pressure on the shower too .Comfy bed ,good size TV .Nice to have 2 comfy chairs in the room too ! Lovely people running the hotel,so helpful and smiley people with a sense of humour! Will go back again as lovely customer service .

"Great beach location"
Yates262, 23 Avril 2024

Staying free on points. Decent clean room, $6 daily parking fee. You can walk to lots of places; restaurants, pubs, entertainment etc. I'm assuming it's very busy in the summer as it is fairly quiet here now. I'm only staying for a night, but enjoyed walking around.

"Very good hotel"
Daniel M, 07 Janvier 2024

Very good hotel, close to Exmouth town centre and close to lots of restaurants as well. Great view of the sea and free parking. The room was massive and the staff werr very friendly and helpful. The wifi was very good as well.

"Excellent value and service"
wrangleheated0h, 07 Décembre 2023

We stayed for 4 nights in early December. The room was comfortable and clean, and looked like it was freshly refurbished. The hotel and room was warm which was nice on cold days. Very friendly staff, and excellent value for money overall.

"Over priced and awful breakfast"
lip247749, 05 Novembre 2023

Nice hotel. Pleasant polite staff, newly refurbished room. Comfortable bed and clean. Lovely view from big bay window overlooking the sea. So what am I moaning about you might ask ? Well no soap provided. Seriously I have never stayed in a hotel where nothing like that was provided. I guess I should have been grateful for the loo roll? Breakfast was a massive disappointment to be honest. Ok I can forgive the fact that no English breakfast was offered. Or can I ? Even in a budget hotel you now get cooked option. Crappy bread, a few tiny preserves and honey, mini boxes of rice crispies some fruit, a yoghurt and some cold pastry didn't really hit the spot. You can get away with instant coffee in the room but breakfast needs to be proper freshly brewed coffee. I don't mind a continental breakfast when it's done well, but this wasn't and it really upset my partner who was already annoyed by the lack of a cooked option . I guess we should have done our research. It wasn't worth the money we paid. Don't get me wrong as a place to Kip for the night or as a base for a weekend away by the see it would be fine, but for the money they charge they really should have a think at delivering better quality food and those nice little touches in the room to make it worth the money - that refurbishment won't pay for itself and you need the revenue in but sadly we just felt ripped off

"Great room, very strange situation."
Sixteen S, 16 Janvier 2023

We were so confused by our stay. The hotel lobby, dining areas, outside areas and reception all had people speaking Arabic, most wearing a Dish Dash. The receptionist barely spoke English. The notice boards had adverts for English lessons. We didn't see any other guests and we were taken through the corridors and through a door that said "PRIVATE" before being shown to our room. The room was huge, although empty, and the bath was an incredible spa bath. All the corridors had a very strong smell of strong foods and spices. The hotel had a strange feeling and we won't be going back.

"Brilliant staff & an amazing view"
Steve E, 15 Septembre 2021

We booked last minute for a 2 night break in Exmouth. Must admit we had read the reviews and were not expecting much. We were just desperate for a bit of sun & sea air. However we were knocked out by this place. Firstly the staff. The guy on reception works all hours and was so helpful & knowledgeable about the area. Secondly the room, twin bed with a sea view. The view from our bay window was awesome & well worth the extra. The room itself was large & clean. The bathroom was also clean & the shower more than big enough (and I am not small or slim) with ample hot water morning & night. My wife had packed a hairdryer as some reviews suggested this was not available but we had one in our room. Yes the hotel is being refurbished & parts were tired but overall we were comfortable and I think we had value for money.

"Great staff but building being refurbished."
SheilaSpreadbury, 12 Septembre 2021

Staff were excellent. Very friendly and helpful. Hotel is being refurbished and workmen have left paint on carpets etc. Our room was large and cleaned when we requested cleaning. I cannot stress how much we appreciated the hardworking and helpful staff who tried so hard to make our stay as comfortable as possible.

"Completely unacceptable service"
davevincent, 12 Septembre 2021

On arrival at 2pm on 25 August my father and I initially found our bed had been made up as a double, so we requested a twin. This was initially resisted and the receptionist made us wait to confirm whether we had made a mistake on booking. On return to the room at 6pm, we found our room in a state of disarray, which we photographed (see images). It was also dirty and in a state of disrepair. The staff ensured our room would be made up on our return. At 11pm, we arrived back at our room and found for the first time there was no power supply to any of the sockets in the room. this meant we could not use our phone chargers, the TV or the kettle. It was too late to find another hotel. On leaving the hotel we complained firmly and politely. The manager, Aaron, agreed completely that our experience was unacceptable. However, he could not mitigate our disappointment as the call centre for Best Western (actually this is a franchise hotel) is in the far east. It was noticable that all the staff at this hotel were rather inexperienced (although very polite and generally nice). We have been in touch on 5 separately occasions to request the compensation we were promised, and now we do not get any answer from either Aaron or the BW care line. We have given every opportunity for this hotel to mitigate our disappointment over 2.5 weeks since our stay and so the only option to us is to make others aware of our experience at this hotel. On the positive side of things, the location was convenient.

"pleasant hotel friendly staff lovely clean room"
sandyBerkshire, 09 Septembre 2021

We were worried after reading some reviews not being able to find much choice for our dates we decided to trust the Best Western name. on arrival reception clean and welcoming friendly staff. our route to the room did have shabby carpets but the refurb is still ongoing (would you fit new carpets before the workmen are finished . no!) Our room very clean, pleasant decor, nice ensuite with lovely large white fluffy towels and very comfortable bed. breakfast was superb with all diets catered for and plenty of choice.

"Dirty, damp, dangerous & in need of a full refurbishment"
green91, 06 Septembre 2021

The windows are screwed shut (see pic) no way to get out in an emergency, no ventilation in the bathroom or openable window so the smells linger, the electric towel rail doesn't work and as they didn't clean the room each day as requested the towels are still damp from the day before adding to the odour. Beds are well past their best and uncomfortable with a thin horrible pillow. The shower doesn't drain properly leaving a large puddle, the carpets throughout the hotel are disgusting as are the walls and ceilings (see pic). Breakfast is limited to a fry up, cereal, a bowl of mixed fruit which looks like it been there for weeks or a yogurt on tables that are far too small and more screwed shut windows?? What's all that about?? There is nothing good about this place. Reception didn't seem that bothered when we checked out and other guests we met as we left with we're leaving earlier than booked.

Vous avez des questions ?

Le petit-déjeuner est-il compris dans le tarif ?
Julie
assistance Best Western
Vous trouverez cette information dans le descriptif des tarifs proposés sur notre site et dans votre email de confirmation - certains tarifs peuvent l'inclure. Si le petit-déjeuner n'est pas compris, son prix est indiqué dans la page de consultation des tarifs, colonne « conditions de vente ».
Je pense arriver en dehors des horaires indiqués. Pourrais-je procéder à mon enregistrement ?
Julie
assistance Best Western
Une personne vous accueille à la réception 24/24 dans tous nos hôtels. Vous pouvez également prévenir l'établissement en vous référant aux coordonnées transmises sur votre confirmation de réservation.
Les animaux de compagnie sont-ils acceptés ?
Julie
assistance Best Western
Chaque hôtel Best Western® Hotels & Resorts est libre de fixer sa propre politique d'admission des animaux domestiques. Leurs conditions d'accueil sont indiquées sur la page hôtel.
Comment réserver une nuit gratuite en utilisant mes points de fidélité Best Western Rewards® ?
Julie
assistance Best Western
Le nombre de points requis pour réserver une nuit gratuite dépend de l'hôtel choisi.
Pour bénéficier d'une nuit gratuite en utilisant vos points de fidélité Best Western Rewards®, connectez-vous à votre compte fidélité.
Au moment de la réservation, si l'hôtel affiche des chambres disponibles et réservables, le nombre de points requis apparaîtra.
Si vous ne trouvez pas l'information recherchée, contactez notre centrale de réservation au 0805 08 08 58 (appel gratuit depuis un poste fixe en France).
Peut-on payer avec des Chèques Vacances ?
Julie
assistance Best Western
Chaque hôtel Best Western® Hotels & Resorts est libre d'accepter ou non les Chèques Vacances comme moyen de paiement. Pour plus d'informations, nous vous invitons à contacter directement l'hôtel concerné. Les coordonnées sont disponibles sur la page hôtel, ou dans l'email de confirmation. Vous pouvez également identifier les enseignes acceptant ces titres sur le site internet ANCV.
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