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Best Western Hotel Multi Suites, Duque De Caxias

Rodovia Washington Luiz, 2. 500, Vila Sao Luis, 25085 009, Duque De Caxias, Brazil - Voir sur une carte
Best Western Multi Suites est idéalement situé dans le centre de Duque De Caxias. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Notre établissement bénéficie d’un excellent emplacement à Duque de Caxias, dans l'État de Rio de Janeiro, hors du centre-ville. Le Best Western Multi Suites est situé sur la Rodovia Washington Luiz, et offre un accès facile aux grands axes routiers Avenida Brasil, Linha Vermelha, Rodovia Dutra et Linha Amarela. Il est proche de l’aéroport Antônio Carlos Jobim, plus connu sous le nom d’aéroport international de Rio de Janeiro/Galeão, et de l'une des plus grandes raffineries de Petrobras, REDUC - Refinaria Duque de Caxias. L’hôtel comprend 152 chambres de 24 m², avec fenêtres insonorisées, four à micro-ondes, minibar, sèche-cheveux, télévision LED 81 cm, large choix de chaînes, climatisation, lampe de lecture LED à la tête du lit, coffre électronique et accès Wi-Fi. Par courtoisie, nous offrons deux bouteilles d'eau, du café, du thé, du lait, du sucre et de l'édulcorant en poudre dans les chambres. Dans les parties communes, vous trouverez un centre de fitness, des salles de réunion et une connexion Wi-Fi gratuite. Sur place, le Rick's Bar & Restaurant est ouvert pour le petit déjeuner de 6:00 à 9:30, de 12:00 à 15:00 pour le déjeuner et de 19:00 à 22:00 pour le dîner. Le service d'étage est gratuit. L'hôtel dispose d'un grand parking gratuit et pratique. Que vous voyagiez pour les affaires ou pour les loisirs, profitez de notre forfait vol et stationnement. Laissez votre voiture dans notre parking et utilisez notre service de transfert pour l'aéroport international de Rio de Janeiro/Galeão.

Best Western

Hotel Multi Suites

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  •  Restaurant
  • Petit déjeuner américain complet gratuit
    Petit déjeuner américain complet gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
  • Personnel multilingue
    Personnel multilingue
  • Blanchisserie sur place
    Blanchisserie sur place
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2019
Basé sur l'avis de 159 voyageurs
Note attribuée
Très bon
En couple En couple
En famille En famille
Escapade entre amis Escapade entre amis
Professionnel Professionnel
Voyage solo Voyage solo
Rapport qualité / prix

"Stay away"

User 15/10/2019

Filthy rooms, unprofessional, rude staff, horrible breakfast, noisy, in a horrible area in the middle of nowhere, if you ever think of staying here just flush your money down the toilet, it'll be a better use of it.

BWMULTISUITES, Gerente de relações com clientes at Matiz Multi Suites, responded to this review
Hello NONYAFOREVER, Thank you for completing your survey regarding your recent stay at our Hotel. You are very important to us and we value your opinions. Information about what you enjoyed about your stay and how we can improve will help us deliver a superior experience for you and other guests in the future. As for the points mentioned, they certainly do not portray our daily efforts to always provide the best possible hosting experience to our customers. Comments have already been passed to the responsible teams to make the necessary corrections. We look forward to welcoming you back to our Hotel to provide you with the true hospitality experience of our venture. If I can help you in the future, please feel free to contact us at +55 21 97289-9469. Thanks again for taking the time to answer the survey. My most cordial hug, Luiz Mazzoli Commercial Manager BEST WESTERN Multi Suites

"Pretty good"

User 04/08/2019

Downsides were that we had a long (over half hour) wait when we arrived at 2.30am to get our room, also there was some noise from the rowdy local bar/music venue across the street however it wasn't overwhelmingly loud. Other than that no complaints - the buffet breakfast is great, the shower is good, A/C. A taxi from GIG airport cost us 80 reals. Was a good stopover for us for one night.

BWMULTISUITES, Gerente de relações com clientes at Matiz Multi Suites, responded to this review
Hello Mr. Mark S, I am taking the liberty of writing to you to thank you for your evaluation of our services. Your initiative is a great opportunity for us to constantly improve ourselves to better serve you. Regarding the service in the delay of reception, we forward your comment to the corresponding sector for verification, and thus, make arrangements. About the external noise, I inform you that all our apartments have Anti Noise Windows (acoustics). We hope you will understand that the noise is external and we are already taking action with the competent organs so that facts like this may not be repeated. The Lord is very important to us and we value your comments. Information about what you enjoyed about your stay and how we can improve will help us deliver a superior experience for the Lord and other guests in the future. We hope you will return soon. If I can help you in the future, please feel free to contact us at +55 21 97289-9469. Thanks again for taking the time to answer the survey. My most cordial hug, Luiz Mazzoli Commercial Manager BEST WESTERN Multi Suites

"Need improvement"

Pumpumcheiroso, Sao Paulo, SP 07/07/2019

Booked room was not the one offered. We were simply too tired to argue ( after long and stressful driving). We asked for refund still waiting. Breakfast ok, but bad items reposition. Fresh squeezed juice not really tasteful. But bearable if you need to sleep just one night

Vivianemacedo, General Manager at Matiz Multi Suites, responded to this review
Dear Karen, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Viviane Macedo General Manager 77118 Property Best Western Multi Suites

"Good choice !"

mariameira45, Skopje, Republic of North Macedonia 23/03/2019

We stayed just for one night because of the convenience. This hotel is pretty close to the airport and perfect for people need to relax while wait to the flight connection! Very nice staff, very clean and good amenities !

BWMULTISUITES, Gerente de relações com clientes at Matiz Multi Suites, responded to this review
Hello Mrs. Maria Meira, We are pleased to hear that you rated our service as above average. Your initiative to evaluate us is a great opportunity to constantly improve ourselves to better serve you. Thank you for choosing the BEST WESTERN Linhares Design Hotel, and always have friends with us to warmly welcome you whenever you need. We look forward to welcoming you to our Hotel on your next visit to Duque de Caxias-RJ. Strong hug, Luiz Mazzoli Sales manager BEST WESTERN Multi Suítes

"A great location to get a good day's rest!"

mnmanna, Minneapolis 21/09/2018

Best Western Multi Suites near the Rio International airport was a great refuge for us. Our tickets had us flying into Rio from Lima, Peru at 4 a.m. and leaving for Miami at 8 p.m. Most hotels won't check you in until 3 p.m. as they need their turn around time. We found that at many places during our five week travel in South America. However, this hotel was willing to check us at that early hour and check out at 5 p.m. to make our 8 p.m. flight. The hotel is just few kilometers from the airport (about $10 taxi cab ride) and was very clean and comfortable. The rooms were airy and the staff friendly. The small restaurant in the hotel served what we considered above average food and the staff was more than accommodating knowing that we had a long journey before arriving there and yet another long journey ahead. If you are looking for a place to lay your head down for a quick visit to Rio, I would highly recommend this hotel. The rates were very reasonable ($34 for the day) and everything about this place was welcoming.

"Great Service "

User 07/11/2017

We stayed at the hotel for the day while we had a 16 hour layover in Rio. We very extremely impressed with the great service from very friendly and helpful staff. It was a nice stay in a clean and modern hotel that had everything you needed!


688raphaelk, sao paulo, Brazil 18/08/2017

ok for staying, as there isnt good options in the surrouding. clean hotel, but much outside noise, and fitness center is very very poor. business trip, good located close to airport. dinner isnt so good

"Good for business traveller"

284rodolfob, Sao Paulo, SP 22/11/2016

Standard business hotel. Breakfast is OK, room cleanness is fine, hotel is new and has a nice decoration. Service is a little slow at reception for check-in and check-out. Only problem is that there is a restaurant/club in the other side of the road that has loud music the whole night. According to hotel manager, they are working on sound blocking windows. Choose room finished in "11" (eg 111; 211; 311...). The hotel is definitely better than the "Mont Blanc Hotel", tha people say is the best in town.

"Don't do it!"

User 29/08/2016

Our flight was delayed overnight so we decided to get a few hours sleep. But we didn't! Even on the 12th floor, the disco music from across the street shook our room until 5 am, when we needed to get up. One of the most miserable nights I've spent in a long time. Would have been better off sleeping at the airport.

"New Near Rio de Janeiro International Airport (GIG)"

reedintexas-dallas, Dallas, Texas 23/08/2016

A new hotel near GIG with free wifi, breakfast and a McDonald's within walking distance. If you don't mind EDM played at a dangerous level complements of the club across the street, then this property is uniquely caters to you. Breakfast was served by a friendly staff who do their best to keep coffee, juices and food items coming to hungry travelers.

"Functional Hotel not far from Galeao International airport"

gremmietraveller, London, United Kingdom 20/08/2016

Rating for the hotel is better than average but not quite in the very good category. We were only here for one night as we were catching an early flight the next day and it is as advertised a 3 star hotel. Reception desk were very helpful as was the restaurant cafe where we were able to get a bite to eat. The room was spacious but there was an odd musty smell from the bathroom - which - for one night wasn't worth complaining about. However, it wasn't until we used the shower that it dawned on us that the room was suitable for wheelchair users so the entire bathroom floor became wet and that took time to drain away - hence the smell But as I said, for one night it was okay. Also, not sure if it's a occurrence but there was an all night rave and that continued through to the early hours of the next morning so not great for a good night sleep

"Don't Ever Stay Here!!!"

IKESTER1960, Christchurch, New Zealand 20/08/2016

When you turn up at your accommodation full of anticipation of a week at the Olympics and the receptionist hands you a set of earplugs alarm bells start ringing! When the music from a disco starts up at 10.30pm on the other side of the motorway the penny drops When at 3am that disco is still pounding out the music, louder than I've ever heard you realise you're in the wrong place!!! No let up!! No sleep! Next night same routine!!!!!!! No let sleep.... So bad we moved out and rented an apartment! This disco goes 7 nights a week!!!!! Don't ever stay there No refund as $400 a night is apparently an Olympic Special!!! It almost ruined our holiday

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.