Best Western Hotel Decatur Inn,  Decatur

Not a bad hotel, it's clean. The night we stayed, we had an A/C problem, the A/C wouldn't stay on. We told the morning person when we checked out and they said that they would discount our room. That was acceptable with us. However, they billed us the full amount and when we called back, they said a discount was never agreed on. We tried to go back through Hotels.com to correct it matter, but they couldn't help since we were also given the wrong final bill at checkout. I ended up with no proof in the end. I would mind less if they had told me upfront that they wouldn't discount the room, but back tracking on what they said is bad business. We didn't ask for the discount, the guy offered it, so we accepted it. While it's an older hotel, it's not a bad stay, but beware of the staff in the office. Be sure to get everything in writing and the correct bill.

« Dipti P, Manager at Best Western Decatur Inn, responded to this review »
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 940 627 5982. Sincerely, Paul Patel GM Best Western Decatur Inn

I got a great rate on the room and it was more than I normally get for that price. The building is only one story, so everybody gets a round floor room with a widered than normal parking space at their door. Check-in was easy and the satff was very friendly and helpful. The room was well lit, clean and had plenty of electrical outlets for charging devices. There was a small work desk and chair as well as another chair and ottoman. The room also had a refrigerator, microwave and coffee maker. Free breakfast included scrambled eggs, biskets and gravey, taquitos, pigs in a blanket, a waffle maker, instant oatmeal and cold cerial. The location is right on 81/287 just a little south of 380. That makes it close to downtown, the fairground and the local regional hospital, as well as a lot of resturants.

The bed is very uncomfortable and the road noise from outside made it hard to sleep through the night , if I stayed here again I would have to get a room away from the road noise. Bathroom very small. Room was very clean

The rooms are nice inside. The continental breakfast had hot food. The people that worked there were super nice and there's a pool. It was great! Would stay here again. We had a fridge and a microwave in our room.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at Bestwestern Decatur Inn. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

This motel exceeded all my expectations Very clean room, the breakfast was good eggs,biscuits, gravy and more. I would definitely stay here again. so if you're making a trip this way and just need a nice quiet clean room to stay in this is your motel

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at Bestwestern Decatur Inn. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

The outside looked old and sketchy, but the room was clean and very neat. The breakfast featured Texas-shaped waffles and very good eggs and coffee. I was in a room on the back side of the motel and it was amazingly quiet. The owner was exceptionally nice and really wants to make his guests happy. Great place for the price and it's out of the DFW metro area. Watch carefully, though, the entrance was a little unobvious in the dark after 10 hours on the road.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

Older hotel, however do not hold that against it. Very comfortable, quiet, clean & staff was very friendly. Had our pets with us & accommodations were prefect for them as well. We travel through this area a lot & this will be our go to from now on.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear RLanoux, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

Hi, i just wanted to say it was an affordable place to stay and friendly all around from the staff! They offer a nice breakfast in the morning for those who wake up and early. They are dog friendly and have the cleanest rooms! The carpets were unbelievable clean and the pillows were very soft and comfortable! The bed also had thick warm blankets for those cold winter nights! i'd give it a two thumbs up ????

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Shelby, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

This hotel offers a great value for the price. While it's not the Waldorf, it was clean, comfortable, very friendly and helpful staff. And the price was excellent. We would definitely stay there again.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear David, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

I would recommend this Best Western. The rooms were clean and spacious, the staff very friendly and accommodating. The Hotel may need a little updating but the over all Experience very nice and the price is right.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Liz, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

Stayed here last year and as then, it was above expectations. The ownership is first rate. Will return and recommend to our friends and family. Kinda a sleeper as the rates do not reflect the quality and service.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear H Brooks, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

we have stayed at better Best Westerns. this one seemed average. motel seemed old and worn out. I am used to staying at nicer Best Westen facilities. However, i do prefer Best Western facilities.thats all I have to say on this motel

Friendly staff, great prices, convenient location, eager to satisfy. I always stay there, 3rd time this year, already planning next trip. It's not fancy, but it is a clean, well maintained place. I've been in about 1/5 of the rooms from all my stays, and Wi-Fi is consistent between them all.

The front desk clerk was friendly and welcoming. She remembered us from our last stay. The room was the same we stayed in before. It was extremely clean and this is a great passing through place to stay!

First of all if you check in and your room is in the front, go right away and tell them you need a room in the back. The front rooms are literally not more than 100 yards from a 4-lane divided highway where trucks roll through ALL NIGHT LONG! The decor of the room looked from the 1990's, down to the TV with the old style round screen. The complimentary breakfast was carbs on parade. The only protein was some type of reconstituted eggs. I guess it is good for a quick overnight stay...just don't stay up front!

Great hotel and great value. Friendly staff, comfortable beds and a large room. Good location with a lot of restaurants near by. We didn't take advantage of the breakfast available but I'm sure it was fine. We were greeted warmly at check in and were told that if we needed anything to be sure to let the front desk know. We didn't need anything and we had no complaints, everything was great.

Hotel was dated by very well kept and extremely clean Convenient location for where we needed to be. Would definitely rebook if I return to the area and recommend to my friends. Although we didn't use it the pool was also clean

Great hotel, comfortable beds, ac works great, flat screen tv, fridge & microwave. Don't remember guys name that checks in but he was very nice & helpful. We stay here everytime we come through Decatur. And will always come back.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

Thank you for the clean room and easy check-in. I was happy to stop here and rest before going through Ft. Worth. Plenty to eat, fresh coffee appreciated! Everything in the room worked smoothly and I slept quite well! Comfortable, safe stay!. Thank you!

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

Big truck parking. Owner took my drivers to the store. Great customer service. Beds were comfortable. Rooms were clean. Would stay there again. Pool was great. Great value for the amount paid. .......

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

Bedding had a horrible odor and pillows as well. I always try to stay at a Best Western but this one was not up to par. Showers also need to be updated. I was very disappointed in the room. This motel needs a major update and cleaner policies.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 940-627-5982. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

Had a conference to attend nearby and Best Western was the best hotel in the area. We checked rates in the area and Best Western was the best deal. I would recommend this hotel to others who might be in the Decatur area,

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Mickey G, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

It is always a nice feeling to stay in Best Western cos it is clean and neat, we do not have to worry about dirty carpet, worn out bed linens, bad smelling bath towels, everything is in perfect condition, it makes one feel at home especially the guest laundry where we can do our laundry while we stay in the hotel. very convenient.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Kuolien, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

This place has everything you need. It's clean and very comfy. All amenities included. Can't ask for much more. Making this a regular stay. Great location right off the highway and lots of nearby restaurants.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Hurst B., Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

Hotel was excellent for the price.Room was very clean with great TV, good shower, good AC and comfortable bed..Hotel owners were very nice people with a great attitude about Customer Service and providing a quality product!

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Charles S, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

We found shortcomings at the motel which may have been somewhat unique to us. I say for 2 reasons, first when I pointed out our concerns, the proprietor provided us a discount on our bill, and second, while I was in the breakfast room, 2 different customers came in to check out used adjectives like "excellent" and "outstanding" when asked. Our experience was different. The sink faucet was so loose, it moved decidedly every time you turned on or off the water. Plus, there was no sink stopper...I wear contact lenses so that is a serious deficiency. There was no shampoo provided because there was supposed to be a shampoo dispenser in the shower. It was awol. The desk lamp electrical receptacles were so worn out that they would not maintain constant contact with plugs. There was a power strip behind the TV which allowed us to recharge our electronics, however. The desk chair was threadbare on the arms and considerably soiled....it needs to be thrown out. The toilet was the old fashioned round type which are fine for women and young boys but, totally inadequate for men. The room rate was modest which seemed appropriate considering our experience.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations.All of the rooms in our property has been renovated with new double sided pillow top mattresses. I do apologize if you felt they were hard. We try to take special care of our loyal customers, so if you paid with points, it suggest your loyalty to our brand. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 940-627-5982. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

I always like this location...it's very clean and has comfortable beds. Staff is always nice, friendly and very helpful! The prices are very good too!!! I recommend this Best Western to everyone...you won't be disappointed!

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

Perfect in every way. Most certainly will stay in the motel again if they keep the current owner and management. Would not have changed anything. I have stayed in no less than 20 Best Western and none were any better then the one in Decatur and most not nearly as good. I give it 5 stars.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

This the best motel we stayed at on our trip back and forth across the country. Very clean, nicely decorated, great location and price. The staff were very helpful and nice. The breakfast was great with many choices. Would highly recommend this motel.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay encourage us to strive for the best and also helps other to make a better choice for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

We were able to check in early rest up nightly event. Day 2 left early am came back after midnight wore out. Had an awesome nights sleep! Little far from attractions but for me the price and quality of room is worth the drive.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are glad that we were able to fulfill all your needs while you were here. We are sure that the drive was worth as you were also saved from the traffic. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

Enjoyable staying close to the store, easy access to a freeway, friendly personal, very good service when checking in and out. It was good everyday the room smells good bathroom is organized and clean

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Yes we are very conveniently located near different stores and restaurants which is very helpful for fulfilling basic necessities. By telling us what you liked about your stay in detail helps people make a wise decision for their stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

This was a quick place to stop at 3am enroute to visit family south of Dallas. We were very tired and did not want to tackle the chaotic construction that I'd Dallas half asleep. We tried to sleep, but the bed was too hard. We used rewards points to pay for the room. No idea if this had anything to do with the hard bed or if all the beds in this please are the same. We probably won't try this one again, since there are nicer Best Westerns 20-30 miles back up the road. I usually look first for Best Western because of their standards.

« Dipti P, General Manager at Best Western Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Madam, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations.All of the rooms in our property has been renovated with new double sided pillow top mattresses. I do apologize if you felt they were hard. We try to take special care of our loyal customers, so if you paid with points, it suggest your loyalty to our brand. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 940-627-5982. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

This place is a simple motel. It's not fancy, but the price is reasonable, it's clean and the management is friendly. It's enough to keep me coming back, and with all the other nearby inns, lodges and so forth as competition, that's saying something. The hotel fronts on US 287, a major truck thoroughfare that can be noisy at night. If that sort of thing bothers you, ask for a room on the back side of the building, away from the highway. It makes a world of difference. Much quieter. The complimentary breakfast is heavy on carbs and fruit, but the coffee is excellent. The accommodating management always goes out of its way to make my stay an enjoyable one. On my most recent visit with my spouse, I'd reserved a room for two nights, but after one night, I learned - later than the standard checkout time - that we would have to depart a day earler than I had planned. Even though we were well past the normal deadline, the manager graciously charged me for just the one night. I don't stay there often. And it's not the most posh place at which I spend a night. But I travel enough to recognize the things that keep me coming back. I'll be back again.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

We have stayed at this hotel twice. Although it isn't the newest hotel in town it is very nice. The rooms are very clean and comfortable, updated with fresh paint and beautiful wood crown molding as well as new drapes. It is a beautiful room. The beds are plenty comfortable. The hotel owners are the staff and they are very accommodating for a great stay. Very good value also.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

an older hotel nicely remodled but one of the cleanest i have ever stayed friendly staff i will stay there again for sure breakfast is ok, but the price and cleaness is great easy access to highway also heve smoking rooms if wanted

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

My wife and I stayed In this hotel for one night after a family reunion. The Place is super Clean, very friendly staff, reasonable price and excellent breakfast. We will definitely recommend this hotel.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

The Hotel should be rated a 10 ..It's not a New Hotel,but it was real nice. The inside was Super Clean. The Hotel management Super Nice.I booked hotel though Trip Advisor I saved myself alot of money. Will start booking this way all the time. Change from King to double beds they would not charge me for it.I have stayed in hotels that we're over 200 a night,but was never treated as good as this Best Western. The Food in morning was Nice. REAL Friendly Staff. I will come back and stay,I in Texas alot.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Vincent, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

Room was pretty much not bad but nothing special. stopper in the sink was stuck closed and wouldn't open up so water did not drain. breakfast was pretty good. eggs, biscuits and gravy and waffle if desired. Very convenient right on the 287.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Rob, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

Very nice motel and friendly staff. Good breakfast, not just donuts. Room was clean and comfortable, nothing fancy but great after a long days drive. Used the gps to find it as it's not right off the highway.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Priscilla, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

Very good. Price was much better than what was being offered nearer to my conference. Well worth the drive and gas based on the difference. As breakfast was provided with my conference I didn't use the breakfast bar but it seemed adequately stocked. The room was fine. Fridge didn't work, but I didn't need it either. I did notify the hotel and they were going to fix it before another patron used the room.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Keith, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

The husband and wife team that runs the hotel were very helpful and friendly. We reserved 17 rooms and they checked us in, in a timely manner. We had requested extra towels and they took them to our room while we were out enjoying ourselves. Really good breakfast to.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Mr. Huckleberry, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

This hotel was a good value. Room was clean. They use soap/shampoo/conditioner dispensers in shower, they were low on product and ran out of one. Phone wasn't working when tried to call front desk to get wifi password. It was unplugged. Tried to call front desk but constant busy signal. Breakfast was slim pickings...hot food ran out staff never checked it while we were there. Little difficult to get to off freeway. Took us a bit of driving and turning around. No signs and it's off a one way street.

If your needing a place to stay when traveling. This place is it we Loved their customer services the best we've had in awhile. The people go out of there way to make sure your stay is a great stay. The breakfast bar is very good an room's are very very clean. Thank you Paul for the best customer service ?? We will be back ??

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Patricia, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

We had a great stay when we went. The room was nice and clean. Pool was great. Staff was friendly and helpful. It was very nice that they allow pets. The hotel was easy to find and they had truck parking. Would stay there again if we go back to that area!

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Amy, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dipti Patel GM BEST WESTERN Decatur Inn

While traveling back from our vacation in Colorado , we stopped at this location for the night. Reserved the room by phone and when we arrived early that morning check in went great. Was able to get unpacked and settled in quickly, room temperature was perfect the a/c unit was already on and ready to be occupied.

This was a very clean and comfortable motel. It was in a good location and our room was very quite. The A/C worked great. The pool was very clean and the staff great. Most important was that the beds were very, very comfortable for a good nights sleep. We loved the late check-out, you had till noon to check out.

Hotel was very average, nothing fancy. Just needed a place to stay that was inexpensive and this fit the bill. Had a king room, fridge, micro, coffee maker, hairdryer. Little outdated but was quiet. Didn't use the pool. Booked on their sight which was the cheapest I found for their pay online when you book. I will stay again, hopefully, next year for the PBR, again!!!!

This Best Western was convenient to everything that we wanted to do. Excellent rate. Our room was nice and cool and very clean. The staff was very friendly and most helpful when we needed something. Sparkling clean pool !! We would definitely stay there again.

We just needed a place to stop for the night as we headed to Wyoming. It is an older location, but the upkeep is very will done. Would we stay there again, sure. Most of all we did feel safe, and in the end that's really all that matters.

Friendly, professional, helpful staff. Attractive decor, immaculate room. Nice to have fridge, TV, coffee maker, hair dryer, etc. Love that they are pet friendly! Great space to walk my dog. Small but more than adequate lobby and dining area. Easy check-in and check-out. Excellent rate, best in the area for pet friendly accommodations. Easy access. Highly recommend.

A great find...cheap...nice.. Big rooms that were very quiet..beds were comfortable and room was clean...would definitely stay again. My only beef would be breakfast. . Not much but money saved on room I could buy my breakfast. ..definitely will stay here again

The gentleman that checked us in was very accommodating help us with finding somewhere that delivers to making sure everything was ok in the room would stay here again. Only problem swimming pool was freezing

Staff needs training on addressing customer needs/wants. They were friendly but not informed on the local eateries. They recommended a private club next door to them. I don't think they knew it was a private club. Uncomfortable lobby. Small with breakfast tables just crowded in. No room to walk. No decent restaurant nearby. The property does not offer shuttle service to nearby restaurants. Clean but dated room. Mattress was very uncomfortable.

It was a good stay. All very nice, people polite and friendly. Easy to find location and close to highway, but not at all noisy. It is reasonable priced. You will feel welcomed they have a nice breakfast bar.

Best Western has the best accomendations we have found so we do not even book with any other Motel. The staff is good and helpful, the breakfast is good and the room was very clean. W ewould not hesitate to stay there again.

I needed a cheap place to stay overnight while attending the Pate swap meet at the speedway, this was the closest place I could find. It's an older motel, but has been kept up to date and is clean. I had a good night's sleep.

We stopped here on our way back from RGV and glad we decided on this Best Western of the ones in Fort Worth area. The room had been re done and was clean and a good size. We liked the fact it is only one floor and we were in a back room so we could walk our dog with out stairs. The breakfast area is small but it was good breakfast. The lady doing the breakfast and front desk seemed to be on her cell phone all the time even during checking me out. But the room was good and alright for an over night, Would stay here again so we could eat at Frilly's again it is right next door.

After seeing the reviews we booked a room for one night. And were largely disappointed. - Pool closed - No wifi. Were told it was the city, but it worked at a nearby restaurant. - Room had a chemical smell - There were several holes in the bed linen. - Few light bulbs didn't work. - Bathroom floor was sticky. - Bathtub repair patch loose and dirty. - Only one towel per person. Small one. Good stuff.. very low rates and staff very friendly. Make sure to get a room not facing the highway. Cannot imagine the noise on that side..

We were aiming for Childress but just past Decatur a monstrous hail storm demolished our windshield late in the day so we turned back n spotted the BW. Made arrangements with a local glass repair to replace in the morning so we wanted to be easily accessible. Really didn't know what to expect since we didn't have a chance to check things out but what a great choice it turned out to be! Such a helpful friendly gentleman at the front desk. Checked in quickly, provided a room in the back away from the traffic and even suggestions on where to go to fix the car. The room was spotless , seriously! (The photos are accurate) Very comfortable n quiet. No riff raff around the hotel and theres a restaurant a few steps away although we did not try. Definitely worth noting this BW is tops for an above average stay with ppl who truly take pride in their the business . Just when you think it cant get any better, it far exceeded a reasonable rate. Would absolutely stay here again.

Decatur was shy of my destination, but when I saw truck parking and at a BW, I started reading reviews. I didn't have trouble making up my mind and I am happy with the decision. I like the old school type motel/hotel, door opens to the outside, not a hallway. Room was clean, bed comfortable, a/c heat did it's job and the internet worked just fine. I would definitely stay here again. Unfortunately I didn't have time for breakfast, maybe next time. I am surprised that I gave 4 excellents below, doesn't happen often.

We picked it out while driving around Decatur at night. We liked it because the rooms have outside entrances. We were well cared for, comfortable, and paid a reasonable price. The pillows were small, soft, plentiful, and very white. A nice find for tired people.

We had a wonderful stay at the Best Western Decatur, Tx. Our room was quiet and clean. Staff was very polite and helpful, we needed faxing done and they did a very good job! They also had semi truck parking which was a big help to us. We will stay again when in this area.

This hotel is newly renovated, clean, and has an excellent hot breakfast with biscuits and gravy, eggs, and waffles. The staff is friendly, and the hotel is easily accessible. I highly recommend this hotel.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

Stayed here after reading the reviews and was not disappointed. The staff is as friendly and as helpful as we had read, the rooms are very clean and up to date. I cannot believe that you will find a room in Decatur Texas that will be as reasonably priced for how nice the rooms are, and not to repeat myself but as friendly as the Best Western. I will definitely stay here again the next time I'm in the area.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

I definitely recommend this motel! This is my second time staying here and each time has been great. The staff is very friendly and go out of their way to make the stay comfortable and pleasant. The rooms are very clean and cozy. Also, the price is very reasonable. Again, I would definitely recommend staying here. I know I will continue staying here!

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

This was one of the cleanest hotels we have stayed at!! We travel a lot and this place was roomy and nice. The free hot breakfast in the morning was delicious!! The rates are reasonable and the staff very friendly. Lots of amenities in the room! We will remember this place when coming back from Houston Livestock and Rodeo next year!! Great place to stay!!!

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

Friendly, helpful staff. Comfortable clean room and better than average breakfast with good biscuits and sausage gravy with eggs. Recommend this motel if you're traveling through Decatur Texas. Thanks!

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

Excellent Service. The manager was very attentive to our needs. Our stay was very pleasant and would definitely stay there again. The rooms were very clean and provided much comfort. This was our 3rd time staying at this hotel and will stay here again. I recommend this hotel.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

The hotel is too close to the highway and on a hill where the semi trucks were using their engine brakes which is too much noise for the night. The toilet was broken and it should have been done before we received the room.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 940-627-5982. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

My wife and I - along with our dogs - recently stayed at the Best Western in Decatur Tx, on our way to Las Vegas, Nv. We were very impressed with how clean and well kept the motel was. This particular motel is of the old type, where all the rooms are accessed from the outside. We are pretty sure it was in fact built a long time ago, but you wouldn't know it by the way it has been kept in near perfect condition. The staff are friendly and more than helpful. And the beds are seemingly new, and quite comfortable. We can't say enough about how much we enjoyed our stay at that Best Western.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

We had stayed here previously and remembered it well. Not wanting to pass it up, we stopped driving early. The friendly, helpful staff made sure we had another very comfortable night. A clean, cozy room, comfortable bed, nice shower, good TV and parking right at our door, what more can you ask for. We will definitely stay here again, and again.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

We typically stay at a different chain but after reading the reviews we decided to give this little place a try. We would have rated it a 5 but only gave it a 3 as the bed was a rock and the commode sits real low. They need to put in comfort height commodes lol But if you like a hard bed and the older style commodes that sit lower then this would be great for you. The room was clean and nicely updated and we stayed on the back side so it was very quite no traffic noise. It was nice to just back up to the room and unload as usually anymore it's pile everything on a cart a haul in. Breakfast was good with scrambled eggs, a voice of waffle or biscuits and gravy. ( no wheat toast bummer) but otherwise good

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. We have noticed your dissatisfaction with regards to our mattresses and commode. To our surprise this was our first and the only review that mentions the above. We would like to inform you that our mattresses are DOUBLE SIDED PILLOW TOP MATTRESSES which has recently been upgraded. We apologize if you felt it was too hard. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

At first glance you may not want to stop. The price is great for a Best Western. I came in at night and the veering off the highway caught me by surprise. The hotel is right on 287. I asked for a room in the back and heard no highway noise,

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

Place easily found right off the hwy near Restraunts, after getting there in the wee hours of the morning after traveling all day we were quickly checked in and given a room on the back side of the hotel where it was quiet. Staff was very accommodating and gave us a later check out time so we could sleep a couple hours longer. The room was clean and bed was comfty. Would definitely stay there again.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

This is an older motel style inn, but the rooms have been updated. They were clean, and comfortable. Make sure you ask for a room on the opposite side of the hi-way. Oh, and they are pet friendly with a $15.00 fee per pet. The back side of the hotel has good grass for Fido. The breakfast would be the only "room" for improvement.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

We were in town passing thru. The hotel is strategically located with lots of restaurants and store around. As mentioned before the property was probably the cleanest I have ever seen in a motel. The proprietors are very friendly and attentive. If we ever have occasion to be in that area we will go out of our way to stay there.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

This Hotel is a great place to stay! Staff is very respectful & friendly. The whole place has been very tastefully remodeled. It is very clean & quiet. They offer one of the best hotel breakfast I've ever seen. Not to mention, it is very affordable! I will definitely be staying here any time I'm in Decatur. You will be surprised at the quality of your stay!!!

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

I loved staying here! The room was awesome. Really nicely decorated and super clean! The rooms are renovated and updated nicely! I will definitely be staying here more often. I felt at ease and comfortable. Paul was beyond nice and friendly, he went above and beyond to make sure we had a nice stay and we certainly did. I will definitely recommend this hotel to everyone!

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

Courteous desk manager. Very clean clean rooms. We noticed he put all guests in quiet side. We had a real good nights rest. Good breakfast provided, laundry on site. Also walking distance to restaurant. Easy access to highway.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Peter Green, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

This was our 3rd time to stay here they have an awesome staff, very friendly and accommodating. Our first room had problems with the television and almost before I could hang the phone up Paul from the front desk was there to check it out for us. He promptly moved us and all of our bags to another room. The cleaning staff is friendly and does a great job of making sure you have everything you need. Will definitely stay again!

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

The staff was fantastic. They were extremely friendly, accommodating, and offered excellent service. They were genuinely concerned with our satisfaction and went out of their way to please us. Since the hotel was only one story, and surrounded by newer hotels, I was a little concerned. When we entered the lobby, I could immediately tell it was going to be OK. It was more than OK, it was fabulous!!! The hotel, lobby, rooms, all of it was beautiful. Everything was nicely decorated, very clean and comfortable. The crown molding in the room was exquisite. The price of this hotel is almost unbelievable since it was so nice. I will be staying at this hotel again. I HIGHLY, HIGHLY recommend it.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

This hotel was truly a diamond in the rough. Great and friendly staff. Went the extra mile to make our stay awesome. The beds were great. Our room was clean. I would stay there again in a heartbeat. You also can't beat the location. You can get back on the road quickly.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

OUTSTANDING. Simply outstanding. Friendly, clean, oh did I mention FRIENDLY. This staff goes out of their way to make you reservation as well as you stay as comfortable as possible. I will stay here again when ever I'm in town. Thank you for all your help

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Re: Your stay at Bestwestern Decatur Inn Dear Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

I love staying here rather than in Dallas or Ft Worth. The rooms are beautiful and very clean with everything you need. It is a totally relaxing and quiet place. The staff are very helpful and friendly. This was my 3rd stay and I look forward to the next time.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Re: Your stay at Bestwestern Decatur Inn Dear Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

My wife and I were passing through on our way out west and decided to stop here for the night. Since we had our two dogs with us we thought this would be a good place since Best Western is a pet friendly place to stay. We were greeted by an extremely friendly front desk clerk who got us all set up and orientated to the property very smoothly. The room itself was extremely clean and up to date. I was so glad to find both a microwave and fridge in the room (which even many higher end hotels don't offer for free). The property itself is clean and quiet as well even for being right off the highway. The next morning, checkout was smooth and the staff members all incredibly friendly. We were traveling on a budget and found out that the fee for our pets had been waived. Overall, this is a great place to spend the night! The rooms are clean and comfortable and the staff are on point. If you are in the area, I would go out of my way to end up here for the night again.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your recent stay at Bestwestern Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

Coming through this town there isn't a lot to offer so I was extremely skeptical about stopping here with our three kids (8 months, 4 years old, and 17 years old) after a 13 hour drive strapped into their seats. Upon arrival the gentleman at the front desk was extremely kind and understanding and allowed my husband to look at the room prior to purchasing. The room is clean to where we felt comfortable enough with our little ones crawling and running around barefoot. The breakfast was enough to hold us over till lunch. We appreciate the service and would stay here again in a heartbeat when we take another trip this way.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your recent stay at Bestwestern Decatur Inn Dear Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

Great price and great place to stay, comfortable beds,fridge microwave. New furnature clean carpet. Most everything inside the rooms looks new. It's and old structure but it does not smell like mold. Staff is great and reminded us several times that if we need anything to let them know. They gave us some free hot chocolate for the kiddos. I would recommend to a friend.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your recent stay at Bestwestern Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

This is fair lodging at a fair price the staff makes it excellent. Truck parking, Cajun restaurant and lounge next door. Breakfast enough to get you through to lunch. I often travel alone and as a woman I felt this accommodation was easy to get to quiet and felt safe.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Madam, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

Don't judge this hotel from the road; it's not the newest or biggest on the block, but it's a great value. The rooms are completely updated and as clean as can be. Very comfortable, too. Nice and friendly people on staff. I'm going back the next time I'm in the area.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

We stayed over night on our way to Oklahoma on Nov. 24, 2015. The staff was friendly and the room was very, very clean. The bed was comfortable and we had everything we needed. I would stay here again if ever in this area.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We would love to accommodate you on the back side of the building, so that you can have your stay more comfortable. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

Traveling on U S 380 does not bring smiles to family members & drivers. Discovering the Best Western Inn in Decatur, Texas changes the tone of expressions . Joy awaits the arrival. Smiles broaden when they find an excellent dining building next to the Best Western Inn. The family is happy. The cleaning lady is happy and the morning food servant is full of stories who will also share some joy. Have a good day

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

The owners take obvious pride in their establishment. The room was up-to-date and spotlessly clean. The staff were friendly and helpful, with suggestions for local attractions and dining, which we appreciated. Very nice people. We would gladly stay with them again.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

Great comfortable King size bed, nice comfy recliner in the room, very, very clean, micro and frig that worked great and all for a rate of $64! Breakfast of pastries, eggs and toast, cereal, coffee, juice. This is why I generally love Best Western..can count on all of the above. Front desk let me pick the best room ie. good parking, quiet. Thank you and I would recommend to all and stay again myself....Oh yes, a washer and dryer on property for guest use at $1 for wash and $1 for dry.

« Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review »
Subject: Your stay at BEST WESTERN Decatur Inn Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Paul Patel GM BEST WESTERN Decatur Inn

A very good experience for myself and my husband. The location of the hotel was good. Access to the hotel was very easy to get to. The staff was very friendly. We will probably try to stay at this location again if we were in this area.

We were just passing thru on the way into the Panhandle. The price was very low. We stay in Decatur every year on the way up but never at Best Western. The room was very clean, the pool was clean and the staff was great! We will stay here again.

I had stayed at this hotel for two nights while in the area for a funeral. Not bad of a hotel. One level, parking in front of your room door. Outdoor pool, not much shade from the Texas sun. Good, friendly help from the staff. Continental breakfast was good, you make your own waffles (in the shape of the state of Texas). One restaurant next door (a little high on price) but the town isn't that big to drive to a place to eat. Good for just traveling, but not my quality of place if I was going to stay for awhile. But since I was only there to just sleep, it was fine. I would recommend it if all one needed was a place to rest for the night, but if you are wanting to stay for a spell, then no, pick something with more amenities. But this is fine for just the basics, or if you are on a tight budget. The hotel/motel is also somewhat nearby the local hospital as well. We had to use it, and we pleased.