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Best Western Plus Hotel & Suites Airport South,  College Park

3.5/5  - basé sur 339 notations.
1556 Phoenix Boulevard, 30349-5504, College Park, United States - Voir la carte
+1 770 996 5800 +1 770 996 1889

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Sur la base de 339 avis de voyageur
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Bienvenue au Best Western Plus Hotel & Suites Airport South !Bénéficiez d'un service de navette gratuite 24 heures sur 24 depuis l'aéroport jusqu'à notre hôtel de College Park, idéalement situé près de l'aéroport et du centre-ville. Notre hôtel d'Atlanta dispose de tout ce dont vous avez besoin pour un séjour confortable et reposant. L'aéroport international de Hartsfield-Jackson d'Atlanta se situe à quelques minutes seulement de notre hôtel, permettant aux voyageurs réguliers de prendre facilement leur avion. En fait, notre hôtel de l'aéroport d'Atlanta possède une telle situation que beaucoup de voyageurs choisissent de séjourner avec nous à chaque fois qu'ils sont en ville. L'AmericasMart® Atlanta se situe également en ville à une courte distance en voiture et est une destination appréciée des passionnés de shopping. Vous pouvez séjourner et prendre l'avion facilement depuis notre hôtel de College Park, ou compter sur nous pour offrir le meilleur de l'hospitalité occidentale quand vous souhaitez séjourner à proximité du centre-ville. Beaucoup de voyageurs séjournent dans notre hôtel pour assister à des conventions dans le centre-ville d'Atlanta, et vous ne pourrez pas trouver mieux, que vous soyez un voyageur d'affaires ou un touriste. Six Flags® Over Georgia promet des vacances excitantes pour tous les voyageurs. D'autres événements dans le centre-ville d'Atlanta, des festivals musicaux aux marathons, attirent également les foules de tout le pays. Dans notre hôtel de College Park, vous n'êtes jamais loin de l'action. De Stone Mountain® à l'agitation de Peachtree Street, notre personnel amical est toujours heureux de vous donner des conseils sur ce qu'il y a à faire ou à voir. Si vous êtes en ville pour les affaires avec Delta® Airlines, AirTran® Airways, ECFMG® ou une autre entreprise locale, les trajets depuis notre hôtel de College Park sont très rapides. Les militaires, hommes et femmes, de Fort Gillem apprécient particulièrement de séjourner avec nous car notre emplacement, service et rapport qualité-prix sont imbattables. Bénéficiez de chambres fraîches, spacieuses et calmes pour d'idéales conditions de travail. Réservez aujourd'hui une chambre bien aménagée au Best Western Plus Hotel & Suites Airport South et faites des économies ! Passez un excellent séjour !

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Avis de nos clients

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Basé sur l'avis de 339 voyageurs
Très bon
En couple En couple 88
En famille En famille 81
Escapade entre amis Escapade entre amis 25
Professionnel Professionnel 89
Voyage solo Voyage solo 37
Rapport qualité / prix
Best Western Plus Hotel & Suites Airport South,College Park
  • 1
    « To keep business,Keep your customers satisfied at all times,Practice good business ethics. »

    After arriving at the best western airport south phoenix blvd. My reservation was to pay cash upon arrival on Wednesday November 22nd and use my card for the two additional nights and check out on sat November 26th 2016.However, I was not allowed to pay cash when I arrived and had to go back and forth with the night staff about the matter on November 25th 2016 as well as the date of arrival.I also came out the this morning to check out and my driver side window was busted out and again besides the front desk woman stating with no courteous I contact that there's a sign stating the hotel is not responsible for anything. That's all well and good but you are running a business and again there a things called business ethics .EVENTUALLY THIS TYPE OF BUSINESS WILL HURT YOUR BUSINESS. Common courtesy would be to help out in any way to assist your good customers and to train your employees to be courteous as well as talk respectfully to them as well. Considering the distance I drove and chose your business to stay at. Bill C. New Jersey

    « Overnight Stay »

    I stayed here for one night 11/10/16-11/11/16 for a night in town for family business. The hotel was great; clean and friendly. The area..... not so well! If you don't have a car there is no where to eat! Major turn off!!! But the front desk was friendly and very reliable source for other places to eat outside the area! Free breakfast and quick trip to the airport.

    « Good enough »

    Hotel was clean, safe, and had transportation to and from airport. Shuttle ride takes about 15 minutes. Breakfast was decent but unremarkable. no nearby good food choices so be ready to order in or venture out. Hotel only had a treadmill and recumbent bike and the treadmill was broken so do not expect to work out.

    « a good nights sleep »

    this hotel is very close to the Atlanta airport so I can turn my car in the night before & a shuttle will take me to the airport when I am ready. I don't have to deal with any traffic or worry about being late for my flight. Staff is very helpful & kind. The prices was adjusted to a very low fee according to the types of memberships that I had. I will go back again next year when I am in that area.

    « Better than the Hapeville Best Western »

    When I fly in and out of ATL I use a motel with long term parking near the airport. I have stayed at a Best Western for my last three trips. The one south of the airport is more convenient, has a good breakfast, and inexpensive parking. I will stay in this same motel in January 2017 when I fly to and from Tucson.

    « Good enough for a quick nights sleep »

    Staff was pleasant. The food was the standard BW fare. This is a good location to by-pass Atlanta and keep rolling west. Rooms are fairly clean but need a little work in the bathrooms. Its also pet friendly with lots of walking areas outside.

    « Clean, close to airport, very nice »

    The hotel is a Best Western Plus, and the plus part makes a difference. It was very nice and there were friendly staff members at check-in and check-out. Very close to the airport, which was a positive for me.

    « Comfortable Stay/ Close the The Airport »

    I decided to stay at the hotel as I had an early outbound flight out of Atlanta and enjoyed a luxurious jacuzzi suite. The suite offered a breakfast area and seating area. The room was comfortable and was quiet as I was concerned about the noise to to the close proximity to the airport.

    « Wait for Transportation »

    Had to find our way to the transportation pickup point at the airport. Was hard to find because airport does not have signage and you ask from point to point. Rooms was ready and comfortable for you stay. Nice breakfast and off we again went back to the airport for the last flight to our destination. Would stay here again

    « Good for transit »

    The room is clean and spacious. I have two kids and they can play and enjoy the space inside the room. The breakfast is standard, they have shuttle to airport, the staff is helpful and the price is reasonable. The best is we arrive early and they gave us early check in.

  • 4
    « Great, comfortable & friendly staff! »

    We found the hotel very comfortable and although close to the airport we could not hear the planes at all. The room was clean, the bed very comfortable and it served a great breakfast! Perfect for weary road trippers! An older style hotel, it had everything we needed and more!

    « Relatively comfortable stay »

    We stayed at this hotel after failing to get a connecting flight to North Carolina. The shuttle service was an excellent perk as was the breakfast. As our luggage was sent to North Carolina, it was necessary to ask for toiletries at the front desk. The only thing NOT available was antiperspirant, although it WAS available at a vending machine at a cost of $3.00.

    « Comfortable BW Plus »

    This has to be one of the most friendly hotels we have stayed in in some time. From the time we entered to check in the staff could not do enough to see to our needs. Rooms were clean and comfortable. Provided breakfast was standard fare but what you would expect. Definitely would stay here again.

    « It Would've Been a 5 »

    My wife and I rested here after moving out our place. I wanted to stay for 1) the proximity to the airport and 2) to give my wife a good night's rest. The African American gentleman with the highlight in his hair at the front desk was very professional and accommodating. I requested a late check-out with an additional hour added on and paid the $30 fee. He made sure my wife and I were comfortable and seemed to genuinely care. I explained that my wife and I had to vacate our home under abnormal circumstances and he said he'd pray that all goes well. Once I departed and deplaned, I called to see if I could get his name to give him commendations. The lady who answered the phone would not give me his name and asked, "What are commendations?" I explained that I wanted the gentleman's supervisor to know how professional he was and she said, "Oh, you can just go on TripAdviser for that." I ended the conversation while doing that, my wife called telling me the housekeeping had showed up, repeatedly knocked on the door and entered even though the Do Not Disturb sign was on the door. She told housekeeping that I paid for a late check-out and housekeeping called the front desk. The same lady who did not know what commendations were said there was no record of such. I let her know that my credit card showed the late check-out fee for which she replied that she would 'do not this time'; not good since my receipt indicates my payment for service. My wife ended up leaving early out of frustration.

    « Short but comfortable stay »

    We stayed at this hotel as part of a transit, and it was ideal as it was in walking distance to a local iHop and Wendy's. The photos underrate the room, as the rooms are modern, clean and comfortable. They have great showers, and there was strong Wifi which is always of course a deal breaker.

    « Quiet, clean, comfortable »

    The title says it all. Quiet, clean and comfortable. The ground are very nicely landscaped; the lobby, breakfast room, halls and elevator are immaculate. Breakfast was hot and the items were constantly replenished as guests served themselves. One thing to keep in mind is that there is not a restaurant within walking distance (except McDonald's) so you will have to drive a distance for your meal or drinks. Not a show-stopper but good to know. No complaints. It is exactly what you expect to find. No surprises, which can be very welcoming after a long day of driving.

    « comfort and accessibility »

    great experience being wheel chair bound my accommodations were very comfortable and accessible. having flew in from Detroit arriving at the hotel I will admit I was a little surprised at how nice the hotel appeared from the outside judging from my past experiences traveling with my family over the years. We rarely stayed at Best Westerns but I always saw there Logo big cities or little towns. once I got inside things just started getting better and better. When I got to my room I said this is how you do it. With a breakfast on top

    « Great place to stay »

    The room was clean and staff was friendly and courteous. Hotel was easy to find and entry and exiting was easy. They have a shuttle to the airport. Even though I wasn't going to the airport someone checked with me at breakfast to see if I needed the shuttle - how nice and considerate! The room was dark enough for sleeping except for the night light that I couldn't turn off except to unplug. TV and internet both worked. I've stayed at this hotel several times over the last eight years and find it to be consistently like I have described.

    « Far from best staff »

    The hall and room was musty smelling which made breathing a problem. The microwave kept beeping a "song" in the middle of the night. The breakfast was OK but lacked the eggs and cups of yogurts selections. The rest of breakfast items were usual fair.

    « Could have stayed in a back packers and had a better experience! »

    Nothing good to say about this place. We arrived at 1am and were pretty tired, hungry and grumpy so the state of the hotel didnt help. Very dated and it smelled funky. Towels were very thin and crunchy. Snack vending machines didnt work and we really wanted food. Staff werent bad but didnt go out of their way to be helpful either. The so called 'free' airport shuttle had the smallest luggage compartment in the world, so when we rocked up with 4 large suitcases we were basically made to feel unwanted and told to get another shuttle. Free breakfast was grosse! Bed was reasonably comfortable. I have had worse! For the cost I would say go elsewhere, you can do better.

  • 5
    « Nice hotel close to the airport »

    Clean and modern room, good breakfast with a wide variety, reasonable price and close to the airport. It was maybe a 10 minute drive to downtown and the aquarium. I would stay here again if I was back in Atlanta.

    « OK Hotel, terrible trans to airport. »

    The hotel is fine, but the shuttle service to the airport is poorly maintained, difficult to find, and run by incompetent drivers. Hotel staff was also very poor in communicating the location and details of the shuttle service. It DOESN'T STOP AT THE INTERNATIONAL TERMINDAL. Which "Area 3?"

    « Ok for a night... »

    We chose this hotel as we were arriving in Atlanta late in the evening and wanted to stay overnight before leaving for Savannah the next day. The staff was very friendly and welcoming. We had booked a King room. The room was spacious and clean. My only complaint was the mildewy/mouldy smell in the room that seemed to be coming from the air conditioner. I don't know whether it was the HVAC system or the fact that perhaps the room had not been used for a while, but it was overwhelming. We were too tired to request another room by the time we arrived and settled in, but you definitely want to be aware of this and do request another room if you encounter this problem. Also, the walls are fairly thin between adjoining rooms so you can hear everything (including the TV and any loud discussions).

    « I Would Highly Recommend This Hotel! »

    The staff was great and the one incident I encountered was corrected quickly and professionally! If you do not have a car, it is not close to any food except McDonalds. That was the only thing I did not like about the location.

    « Fulfilled the need »

    Missed our connecting flight. Delta put us up here. I was a little worried when I heard best western since not all of them are the best. This one was not one of them. The van picked up and took us to the hotel. The room was much nicer, bigger and cleaner than I thought it would be. Breakfast was good too and the ride to the airport the next morning was right on time.

    « Great Stay. Excellent Location. »

    Great Stay. Excellent Location to Atlanta Airport. Staff very friendly. Proximity to restaurants good. Felt safe and secure. Had to check out early to get on International Flight and staff was very efficient and helpful.

    « Needs to improve shuttle »

    We went to hotel to stay the night before an early flight!! scheduled shuttle for 400 am was told it would be there at 355 at 440 still no shuttle and had to call us a cab! we paid to park there for a week and on returning! waited 50 minutes at the airport for a shuttle was suppose to run every 30minutes called twice , was treated rude by a foriegn lady, and she just lied twice said shuttle was on its way, we called again in 30 minutes she got huffy again i cancelled and paid for another shuttle back to hotel! oh the night clerk lady was very very nice and helpful! they need more like her!!

    « Lay over »

    I had to stay a night because I missed my connecting flight. This hotel was very nice and clean and had great amenities to offer since I was left without luggage. The staff was very friendly and helpful. Great room and comfy bed. Clean

    « Don't stay here »

    Arrived at Atlanta Airport about 11 p.m. and called for pickup from the airport. Van driver did not show up. Arrived at hotel around midnight. Another hotel chain gave me a ride to the hotel. Desk clerk was very personable and helpful with check in. Very old decor. Room had odor and was dirty. Attempted to check out of the hotel at 4:30 a.m. and no one was available to check me out. Had to seek out the van driver for a ride. He was asleep in the lobby.

    « Needs a better shuttle service »

    I think it would be good to have a bigger shuttle, or multiple shuttles for busier times. We were waiting about 5 minutes in advance of the 7 am shuttle, but there were too many people, so we had to wait for the 7:30 shuttle and we had to rush to make our flight once we got to the airport. Everything else was wonderful. Josie was very sweet and made us feel welcome.

  • 5
    « Best Western - Atlanta Airport »

    No complaints here. Service, room, and location were all great. It only took about 10 minutes to get to the rental location at the airport. The hotel is located in College Park. We stopped at the gas station not too far from the hotel and although there were no issues while there, it did not seem like the area was the greatest.

    « excellent »

    very nice hotel after coming from hotel by airport tried to book they said other hotel compared to this one didnt even come close . hotel staff was very good when coming in very helpful and knew what she was doing

    « Location great, 7 minutes from Airport »

    Close to Airport, friendly staff.Enjoyed having coffee and a Danish before we headed to the Airport to pick up my son. I did not really check out the area around the Hotel, so not sure what is nearby as far as shopping or Restaurants. We had stopped at Newman, Georgia on the way which is probably 20 miles away.. There is plenty of shopping and Restaurants here.

    « No problems what so ever »

    Booked the hotel online, hotels was just like the pictures. Room was clean, well stocked. Bed was very comfortable. Internet was very fast. When I got to the hotel and realized we were right across the street from the airport, I was a little hesitant, but NEVER heard the first airplane!!! HIGHLY RECOMMEND!!!!!

    « Nice and clean »

    A really nice and clean hotel in a short distance to the rental car return at Atlanta Airport. Staff was very friendly, the room big and clean. Only the brekfast was - compared to other BW breakfast Arrangements - a big disappointment. There was only a limited choice of items, warm breakfast didn't not taste at all.

    « Not amazing, not bad »

    This hotel, if you get a decent deal, is worth the price that you pay for it. Its clean and semi-modern (for an airport hotel) and the breakfast is good enough to not feel the need to eat anywhere else. The shuttle was a bit nerve racking if you are hesitant of other people driving you around but it's free so there's nothing much to complain about. Overall it's an adequate place to stay if you're just using the airport. On a side note, we walked to the McDonalds that was just down the street and the lobby was closed before 10pm, which was a little disappointing but there was a Checkers just a block down that you could eat at.


    After a terrible experience with Delta airlines, my plane was cancelled and I had to stay over in Atlanta. Josephine was so cordial, polite and very helpful! She gave me everything I needed and made me welcomed. When I come back, I'm sure to stay again. Thanks for the great stay.

    « Absolutely horrible, nightmare experience. I will not stay here even if they paid me »

    My flight was canceled on 5/1/2016 so unfortunately I stayed at this horrible hotel. The hotel room looks nice but that's about it. The night staff (Jackline?) was very rude and she tried to get you to be sleepless. First of all the room I received was extremely loud. The next door neighbor was fighting, arguing and I can hear every words loud and clear through the door between the two room. I went down to be changed to another. She was very reluctant to change the room. Then she switched me to a room without hot water in the shower. So after a-day's torture with Delta airline at the airport. My misfortune continued. I took a quick shower in cold water. As if that's not enough, the bedding was extremely thin and it became terribly cold. I turned on the heater but it was still preventing me to sleep because my body was very cold. And the heater was venting some very unpleasant smell. I called the front desk, and this Jacky girl said that you have to come down to get a blanket yourself. With my night dress, I went to the front desk to gat blankets. She refused to give me two blanket and she said it is the rule. I was not able to sleep because it was too cold for me. Unless you would like to be tortured and not be able to sleep, do not go to this hotel. Poor management, poor utilities, poor quality. I will not stay here even if they paid me.

    « No Planes Flying Over »

    I'm always concerned about staying near an airport since I don't want to hear planes all night. This Best Western is a short distance from the airport and so quiet! No planes and no traffic noise because, while it's close to a main street, it's actually on a street that doesn't get a lot of traffic. We had a very restful night and a nice, complementary breakfast in the morning (biscuits and gravy were good). The lady in the breakfast area kept everything stocked and there were plenty of table since it was a weekday.

    « Fitness »

    It's clean, but they need to upgrade. The equipment in the exercise room this old, matradado and not functioning properly. The elevator; It gives the feeling that is going to fall, besides the noisy doors, espcially the bathroom. To stay a night, I think it can serve

  • 5
    « The place to stay »

    When traveling to/through Atlanta, the Best Western seems to be the location able to accommodate each traveler's requirements. Professional, yet family values. Truly a surprise, and thank you again, Denise!

    « Comfortable and cozy hotel »

    The hotel is very nice and clean. I always enjoy my stay here, one of the best and the staff is always friendly with great customer service. Jeaneete doesn't greet you until she is ready to serve you, this could be better but other than that great hotel for the price and location.

    « Good stay »

    Good service, friendly staff, everything ready for us when we got there. Opened up area for students to practice chess in the breakfast room at 9:00pm. Big beautiful rooms cleaned daily. Very modern - contemporary decor. Only thing it had no laundromat.

    « Incredible find! »

    After a long day on the construction-riddled freeway, this hotel turned out to be our savior for the evening. Denise behind the front desk was ready to arrange transportation for us to go eat and watch NCAA basketball. After our horrible day, we decided to stay in and she found us an incredible delivery restaurant. She was caring, friendly and compassionate. The rate at the hotel was reasonable. The rooms clean and very comfortable as well. We overlooked the runways of the airport and you couldn't hear anything. It was fun to watch though!

    « Wonderful experience! »

    Miss Denise and Miss Josephine were so nice and helpful at the desk. Also very funny. Fast and efficient service. The room and bathroom was neat and comfortable. I would definitely come back here on my next trip and recommend this to anyone going to this area.


    Left my car here for 3 days when flying out of ATL. Parking lot is very tight. My car was hit and when I asked for them to review the parking lot video so I could file a police report of the hit and run, they said they wouldn't do it. I was told it was my problem and not theirs. I was also told by another employee that this happens all the time but that management won't reconfigure the parking spaces to allow for more room because of the cost to do so and the loss of parking revenue.

    « The front desk staff (especially Miss Pat) was amazing!!! »

    The staff was incredibly helpful!!!! When our toddler got sick, Miss Pat came to our rescue and brought us towels and soap. She was kind, caring, and sympathetic! We couldn't have been more blessed by her help!!!!

    « Great Value »

    The room was very spacious, with plenty of room for separation of work and play. The internet connection was fast running making for an easy work time. The hotel breakfast area was very spacious easily accommodating all the guests.

    « Good place to stay! »

    This hotel is close to the airport and the shuttle was on time. Consider staying here as it is close to the airport. Breakfast was good and hot and a good variety. We were able to leave our car there for only $5 per day. Took the shuttle back to the hotel when we returned from our trip. I would definitely stay here again.

    « A Great Hotel For Business or Leisure »

    The staff is awesome, Ms. Pat and Beamma is a fresh of good air. Great for the price and location is good. You will not be disappointed at this BestWestern Hotel. I have never had a bad experience here and they always make you feel important with that great southern hospitality.

  • 3
    « Good location for domestic flights »

    Odd parking arrangement, but fine if you are flying in or out of Atlanta. Rooms are standard BW offering. The breakfast area is a very odd layout - L shaped with some items on what may once have been a bar, but which is high and inconvenient - particularly for the waffle maker. Cups are separate from drinks, and while the staff was friendly, refilling of serving dishes was slow.

    « Unexpected Layover »

    United Airlines provided a voucher due to flight delay. Hotel was good choice for unexpected stay. Did not use any of teh facilities or have breakfast due to early flight return. Would reccomed for a reasonable rate at $74 night

    « Nice Hotel »

    Good hotel near airport with airport shuttle that runs every 30 minutes. Also, not really close to downtown but you can uber there for about 10-15 bucks. But it is right around the corner from a bad area. The good thing is that it is off of a bus system but you are still able to access nice surrounding areas. Great place to stay if you have a rental car.

    « super happy »

    Days Inn next door gave our room away well before checkin time so we were forced to go to Best Western and I'm happy I did. They knocked off $30 a night from there rates to help us out and the hotel was much better.

    « We missed our flight. »

    We had to stay overnight due to missing our flight. The stay was great. The room was larger than I thought it would be and it was very clean! My husband did not like the bed. The breakfast was delicious and plentiful. The best part however was the man who drove the shuttle. He was hilarious, personable, and very helpful. He went out of his way to make sure we knew what was available around the hotel and downtown Atlanta and took us to the international gate for our flight the next day.

    « Very nice »

    This hotel had large, clean rooms (suite size), a good breakfast, courteous staff, and a free shuttle to the airport. It almost made up for our delayed flight and an unexpected layover. We were only there over night, so not sure what other accommodations they offer.

    « Well rested »

    Monthly I come to the Atlanta area on business, finally I've found a hotel I want to return to. The staff is great, the breakfast is satisfying, but best of all is a great night sleep. This hotel is quiet, smoke-free and the beds are VERY COMFORTABLE.

    « Bed Bugs!!!!!! »

    Stayed the night because of a misses connection - I would have been better sleeping in the airport. When I awoke, I was covered in bed bug bites. The front desk lady was extremely rude and kept saying you are wrong. Clearly the red bite marks across my back and legs don't exist. The manager claims they have no bed bugs and I must be having an allergic reaction. It is true, I am allergic to bed bugs!!! The only other thing I am allergic to is a chemical has been banned in the US for 20 years. I don't know which is worse. STAY AWAY!!

    « Great location and easy access to College Park MARTA station »

    The hotel was as expected and we didn't have any issues. I usually write reviews about hotels but my main focus is the great access to the College Park MARTA station. We drove in for the Chick Fil A Peach Bowl. We didn't want to stay near the stadium so opted to stay in this area and take the train to the Dome/GWCC station. It was the easiest and best decision ever. The parking at College Park MARTA station is free for 24 hours. The cost of the ticket was around $6.00 per person round trip. The train stop is a 5 minute walk to the stadium. My suggestion is to drive to the station prior to the event so you can get an idea of the route and where to park. We would definitely stay here again!

    « Great stay really clean »

    stayed overnight on Business and enjoyed the stay. Front desk clerk was very friendly and very helpful. Room was a suite and on end of building with very low noise from inside or outside even tho airport was visible from room #419

  • 4
    « Nicely Updates »

    We stayed here twice, before and after our travel. Good location for the airport. Staff was friendly, our king room was very large with a sitting area with sofa and work desk, separate from the bed area. Bathroom had good lighting!! It appears the hotel has been updated recently. On our return night, their were a number of travelers checking in due to a cancellations from the recent snow storm. The young lady at the desk was very efficient and handling everyone, kept her cool, and even joked as she quickly processed everyone. Shuttle to the airport can only hold about 12 people, so we had to wait for a second run to the airport. Something to consider if you are cutting it close. They also offer parking while you are away for only $5 day. I thought that was an excellent value. You do need to call the hotel for shuttle when you return, it isn't automatic pick up. Typical breakfast buffet. Would use them again when in the area. Bed was very comfortable.

    « Very nice hotel »

    Loved the updated decor of the hotel, inside the lobby and the rooms. Very clean and comfortable. I enjoyed the option of a late check out. Staff was friendly as well. We arrived very late...3:00 am and were offered a late check out thank goodness. I would recommend this hotel to others. It is also in a central location.

    « Great Hotel close to the airport »

    This hotel is convenient to the airport. Their shuttle bus will take you to the airport and dinner. The hotel is quiet, and friendly, the beds are very comfortable. I have stayed here twice and will stay again.

    « Mr. Don »

    Priced right. Convenient to airport, shuttle to and from airport works great. And with the recommendation from the Front Desk Girl to return our Rental Car that night rather than early AM the next day was a blessing.

    « Exceeding Expectations »

    Firstly, I'll summarize my experience at this Hotel... Impeccable Service, Cleanliness, Quality, and Prices. The staff I encountered during my short stay, that I'd like to point out and highly reccommend.... Front Desk Staff Members; Denise Pat Angela Reggie Housekeeping; Edith Cruz Doniesha Gladys(Asst Supervisor) All of which I'd personally reccomend, and would surely hire(all with management positions), at a 5 Star Resort. I flew out of Palm Beach on Delta Airlines, on the way to Colorado Springs, Co.... After a short layover in Atlanta, GA, we boarded the plane to CO. Seated and buckled in, the Pilot appeared and informed us that a mechanical issue with my plane was discovered, and the Brakes were inneffective. After a terrible experience, flaberghasted, and exhausted. Both the staff and the Best Western Hotel made me feel at home, and almost forgot about the very reason that I founded myslf alone, and stranded in Atlanta GA

    « Decent place to spend the night »

    My flight reached in the evening and I stayed for the night. Shuttle picked me up and dropped me to the airport. Rooms were clean, bathroom was big enough and clean. Hotel staff was friendly. Had a decent breakfast as well.

    « "Port in a storm" »

    Pricing was high, and the facility needs work for the price. The sofa had stains on the pillows, We had an adjactent room and we could hear the person passing gas next door. Curtious and professional staff.

    « Convienent »

    I was only here for one brief night. Room was clean and quiet, just what I needed. The shuttle service to/from airport was very helpful. I needed to be at the airport before shuttle service began and the hotel staff was very kind and generous to have a taxi waiting for me.

    « Nothing worked »

    Too much to mention but NOTHING worked and I was there for 9 nights. Housekeepers had attitudes and gave me the bottle of air freshener to spray for myself. Angela the manager and Carlton in maintenance and Gannet on days at reception were GREAT. Only ones who made trip tolerable. No water pressure, water wasn't hot, phone didn't work, plugs loose on walls, heater came on by itself and was told by staff to unplug. This is in NOVEMBER!! weekend day crew bad attitudes like they are doing you a favor being there. AGM will not call you back if you have issues even if you request it. Says she did but she didn't leave a message. Oh and anyone trying to call you can not leave a message on your phone so don't expect to see red light lit. Staff told me that doesn't work.

    « Good Service »

    Arrived at Atlanta in the evening and it was great to be picked up by the shuttle for this hotel. Breakfast was also included which was fine. We arrived at the International Terminal. We got ground transport bus over to Domestic terminal then found hotel shuttle buses. Really easy to find. The hotel shuttle took us back to airport the next morning to pick up rental car. Great service. Surprised at bad reviews because we found the hotel to be clean and very comfortable.

  • 5
    « Comimg home to the Atlanta airport Best western »

    Great at usual, very comfortable with the new decor. The staff is very friendly except the early morning driver to the airport that was kind of grumpy when I asked him to take me to he north side. He said,"this is he only stop", he did not know that we are assidous travelers and know our way around. I insisted and he drove us to the other side not before slamming the car door.The old man that drives in the evening is delightful.

    « Never again! »

    I am beyond disappointed in my Best Western stay on 11/11/15 and general manager Kamlesh Patel's customer service. We stayed at this location because of proximity to airport. All we needed was a bed and hot showers but there was no hot water in the shower no matter how long it ran. Called the front desk that night and was not offered another room. Told front desk again at check out the next morning and was told to call the hotel manager with the complaint. GM Kamlesh Patel would not personally call me back, instead using another employee named Angela. She was very courteous and compassionate but said she was only authorized to refund $20 out of the $100 to make up for the lack of hot water. I asked Angela to tell Patel that was unacceptable and she said that was all she was authorized to refund me because we stayed at the hotel instead of leaving that night (which made no sense to me because I already paid for the room in full). She did clarify that I was not offered another room because the hotel was fully booked. After several phone calls back and forth to give Angela time to talk with the general manager, she said Patel authorized her to refund $50 out of the $100 but if that was still not acceptable to me then I would get no money back. I asked her if Patel realized I would leave bad reviews and she implied he didn't care. I'm baffled by the way general manager Kamlesh Patel treats customers.

    « Pass on this one - Run down and not kept up »

    I found this hotel left a lot to be desired:, run down, poor upkeep, not so nice desk clerk. I would prob. not ever stay in this hotel again due to being run down and not well equipped. Better choices out there for the $$

    « Close to Airport »

    The Co. I work for is based in Atlanta, Ga. We build restaurants around the US. So I stay at Best Westerns a lot. When I have to fly out of the area, I stay at this one because it is so close to the airport with great service, great breakfast, large rooms, nearly 24 hr. shuttle to and from the airport, plenty of close places to eat and even a hotel eatery. I had a flight that was earlier than there shuttle started and they provided me a taxi, free of charge. AND Downtown Atlanta is only an easy 15 minute drive. "GO Bengals" I will be back.

    « Outstanding Service »

    I arrived here on 10/22/2015, passing through on my way to Talladega. The manager, Kamlesh, and Pat were checking people in quite expediently. Very friendly and efficient. I even requested a late checkout because I'm was having to wait for my race buddy (grandson) to pick me up. They were happy to accommodate my request, and I've had to sit in their lobby all day the next day. They've been nothing but nice, and helpful. Ganett (hope I spelled it right) kept me company all day when she wasn't busy w/her duties. Did I mention the king room was very nicely decorated, and clean? Great accommodations at a reasonable price. I would definitely stay here again next time I'm in Atlanta! Thank you for your hospitality! The one thing I would comment on negatively was their shuttle service. Very slow. Took them almost an hour to pick me up at the airport. Never appeared to be in a big hurry.

    « looks »

    The rooms have great services, small fridge, nice tv quality, great bathroom, pleasurable pressure water. love the gym but there is no restaurant, neither room service. Additionally I arrived late in the evening and the lady at front desk was a bit tired and still she was the sweetest thing. She made sure to understand what I was telling and never made a fuss about it. The manager was right beside her and didn't have to say a word.

    « The SWEETEST People!! »

    Our room was great! And the best price we've paid yet in our married life. Ms. Pat, who works the front desk hooked us up with late checkout at noon when we checked in and when she checked us out she personally bought us breakfast!!! The shuttle driver, Tony, was just what we needed after a trying day at the airport. He was very friendly and even helped us get the best deal on dinner. We would definitely recommend staying here! They take care of you like family! =)

    « Not my washcloth... »

    Pretty gross to find a used washcloth from a previous stay hanging in the shower during my stay. Hotel staff just took my room number, and that was all. There was no attempt to make the situation right.

    « Average airport hotel »

    Good size room (2 queens) but stale air and partly shabby looking. Breakfast ok. Good enough for one overnight stay passing through. Shuttlebus service to domestic airport only. From there skytrain to rental car centre.

    « What a difference a year makes! »

    Last year this time; the hotel was renovated either your business volume has had a huge surge in hotel gest for it to look so worn out. the shower curtains were shredded looking and the towels had a dull grey appearance. I stay here for the excellent location and the great complimentary breakfast bar which i still rate exceptional

  • 3
    « Clean and Comfortable »

    Very nice and clean hotel. The rooms were suite style with new TVs and appliances. The breakfast was well stocked with all the expected items. The front desk was very helpful and courteous. I would stay here again.

    « HUGE ROOM »

    The executive suite was huge. Our party included 4 adults and a baby and we had plenty of room. There was a living room that was a good size and a kitchen area that was huge that had a kitchen table in it. My daughter kept saying they should put the desk in the space, I think if you should check out this room if you don't like to be too confined. I will stay here again.

    « Good Airport Hotel »

    The shuttle service and the friendly driver helped to make this a really good airport hotel stay. I had to overnight before catching an early morning flight, and not only did I find the shuttle very timely and comfortable, but the sleep quality at the hotel was quite nice. The breakfast was satisfactory as well. No complaints. Will stay there again if I have to overnight in Atlanta.

    « In Town for Atlanta Braves game »

    Wonderful place to stay! Staff was very nice! Rooms were very clean and comfortable. Breakfast was hot and good choices. Room was clean and quiet. Airport shuttle, we missed the first one and driver came right back and got us to our plane on time. Front desk clerk very nice! Pleasantly surprised! Great location if flying in and out. Not many places to eat close by, only McDonald's, but they offer free shuttle to restaurant and will bring you back. Great stay!

    « dissatisfied »

    Their ad on trip adviser says free parking. It only applied to the one night we stayed. We had to pay for the other 5 nights we had to pay $5 a day. Across the street parking is free. We had to wait for a ride to the airport and barely made it to our gate in time.


Venir à l'hôtel ...

Toutes les directions

Depuis : le nord ou le sud. Prenez l'Interstate 285 jusqu'à la sortie 60 à gauche. Roulez vers le sud sur la Route 139 jusqu'à Phoenix Boulevard. Tournez à droite. Le Best Western Plus Hotel & Suites Airport South se situe sur la gauche.