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Best Western Hotel Bricktown Lodge, Coffeyville

4.5/5  - basé sur 156 notations.
605 Northeast Street, 67337-7212, Coffeyville, United States - Voir l'itinéraire
Best Western Bricktown Lodge - Façade Best Western Bricktown Lodge est idéalement situé dans le centre de Coffeyville. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

À quelques minutes du musée Dalton Defenders, cet hôtel de Coffeyville offre une excellente situation, un personnel amical et des chambres propres et spacieuses. Séjournez avec nous, que vous soyez en ville pour vous rendre au Centre universitaire de Coffeyville ou pour célébrer la Journée des Défenseurs de Dalton ! Cet hôtel de Coffeyville vous promet des chambres propres, un personnel attentif et serviable et tous les équipements nécessaires pour passer un agréable séjour. Un centre de fitness est disponible pour votre confort, de même qu'une piscine intérieure et un bain bouillonnant. Le petit déjeuner est gratuit et vous aidera à démarrer la journée du bon pied. Notre petit déjeuner buffet gratuit inclut kiosque à gaufres, fruits frais, pâtisseries délicieuses et sélection de yaourts, céréales et viandes de petit déjeuner. Et n'oubliez pas d'arroser le tout avec une grande tasse de jus de fruits frais ou de café 100 % Arabica. Cet hôtel de Coffeyville jouit d'une situation pratique. Les attractions de la ville sont à courte distance en voiture. Que vous soyez juste de passage dans le sud-est du Kansas ou que vous veniez visiter la foire et le rodéo de Coffeyville, nous vous garantissons un séjour confortable et paisible. Notre hôtel promet un séjour agréable aux clients qui viennent profiter des soldes du 100 Mile Sale de l'Oklahoma, qui se trouve dans la région. Les voyageurs d'affaires sont également les bienvenus dans cet hôtel de Coffeyville. John Deere, Amazon et la raffinerie Coffeyville Resources Refinery attirent de nombreux visiteurs à Coffeyville. Que vous soyez en voyage d'affaires ou d'agrément, vous vous sentirez chez vous dans notre hôtel. Notre personnel serviable sera heureux de vous fournir tous les renseignements dontvous aurez besoin qu'il s'agisse des événements, des lieux de restauration et des magasins de la région. Réservez une chambre agréablement aménagée au Best Western Bricktown Lodge pour un séjour confortable et détendu !Passez un excellent séjour !

Best Western

Hotel Bricktown Lodge

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Spa
    Spa
  • Piscine
    Piscine
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
    Coffre-fort
  • Blanchisserie sur place
    Blanchisserie sur place
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 156 voyageurs
Note attribuée
Excellent
99
Très bon
42
Moyen
12
Médiocre
1
Horrible
2
CONSULTEZ LES AVIS POUR
En couple En couple
17
En famille En famille
50
Escapade entre amis Escapade entre amis
11
Professionnel Professionnel
65
Voyage solo Voyage solo
10
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Comfrortable and Restful"

5
01/11/2018

My business stay at this location was restful and helped me to be more productive the following day. The staff were accomodating and eager to please in every situation. Check out day started with a hearty breakfast with alot of variety.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for choosing BW Bricktown Lodge for you stay while in Coffeyville. We strive to make each and everyone feel comfortable while staying at our establishment and away from their own homes.

"Stay here often"

4
23/10/2018

I come to Coffeyville often as our grand children live here. We used to stay at another hotel until one time several months ago we couldn't get a room so decided to stay here. We were so impressed with the room, (large and spacious) the bed ( very comfortable) the cleanliness of the room was great. the breakfast was very nice and plenty of options. I have stayed here every since that first stay, and will continue to stay here. Thank you to all the staff who are always kind an helpful.

GretchenR148, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for choosing BW Bricktown Lodge while in Coffeyville. We strive to make each and everyone of our guests feel comfortable while staying with us and away from their own homes.

"Bricktown Lodge in Coffeyville is clearly toop-notch!"

5
19/10/2018

This motel is appropriately named for the brick factories that used to exist here as primary brick sources. It is easy to find and to enjoy. It provides everything one needs, along with polite and caring staff and a very clean room. The bed was comfortable. Even the wi-fi connected on the first try. I would definitely stay here again and recommend it to others.

GretchenR148, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for choosing Best Western Bricktown Lodge for you stay in Coffeyville. We strive to make each and everyone of our guests feel comfortable while staying here with us and away from their own homes.

"Old"

2
27/09/2018

You'd do better to find another place to stay. When we arrived, we waited 15 minutes for someone to appear. We buzzed the buzzer. We had to call the hotel before she came, saying she had been in a room without the pager. This was the start. Room has a refrigerator & microwave, no safe. Hangers are the old kind that were difficult to hand up and used when the worry was that customers would steal them. Too soft-beds. Time for new mattresses. No channel guide. Generous counter space in the bathroom. Sink is in the toilet/shower room. Nice towels. Pool is not heated. Pool towels are too small and are scratchy. Front desk has plenty of quarters if you need to do laundry. No city map at the front desk.

GretchenR148, General Manager at Best Western Bricktown Lodge, responded to this review
I sincerely apologize that you had some bad experiences while at our location. Thank you for your input, we will do our best to improve these issues and please don't judge your decision on one stay with us. Have a nice day.

"Clean and Quiet"

5
18/09/2018

The hotel was great, clean, no strange odors, and comfortable beds. We had stayed at another hotel in another city and it was horrible and crippled me for the rest of the trip. We stayed an extra night so I could be checked out at the hospitol.`

GretchenR148, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for choosing BW Bricktown Lodge. We strive to make each and everyone of our guests feel comfortable while staying with us and away from their own homes.

"Really pleased with this hotel!"

5
13/09/2018

I can't remember EVER staying at a Best Western. I typically stay with another system that I have reward points with. However, that hotel was booked so I chose to stay at the Best Western in Coffeyville. I was so pleased with the cleanliness of the hotel lobby and guest room. The comfort of the beds was amazing! Seriously, best hotel bed I've stayed in (and I've stayed in several). Breakfast service the next morning was neatly arranged and the food was hot. I didn't personally like the seasoning in the eggs and wish they were just plain, scrambled but other than that it was a perfect stay!

GretchenR148, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for the excellent compliment on our establishment. We strive to make each and every one of our guest feel comfortable while staying with us and away from their own homes. I'm sorry about the seasoning in the scrambled eggs but the majority of our guests do prefer them seasoned. Thank you again for choosing BW Bricktown Lodge and hope you will stay with us again sometime if you are in the area. Gretchen

"There are better in Coffeyville"

3
09/07/2018

Very uncomfortable bed. Not well cleaned. The best thing about this place is the night manager was really on the ball. Very sharp gal! Nothing else about it was sharp though. Sorry but i won't go back here.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for the compliment my Front Desk Manager, I will let her know. Sorry you did not have a pleasant stay with us.

"Best stay of our vacation."

5
25/06/2018

The room was larger than average and well laid out. Very clean and well maintained. The room was quite and comfortable. Of the 5 hotels we stayed in on the trip, all of a similar price range, this was clearly the best. Highly recommend.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
We strive to make each and every one of our guest feel comfortable while staying with us while away from their homes. Thank you for the excellent review about our establishment.

"We were on on way to Colorado."

5
18/06/2018

We planned on staying overnight in Joplin on our way to southeast Colorado, but we still had a lot of daylight left so we pushed on west. I was getting worried after it got dark but Tripadvisor showed a couple of good looking hotels in Coffeyville. We came to the Best Western first and luckily they had some vacancies. The staff was very friendly and accommodating and the rooms were clean. Breakfast was good also.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for choosing Best Western Bricktown Lodge. We strive to make each and every one of our guests feel comfortable while staying with us and away from their own environment. Hope if you are ever back this way, you will stop in and see us again.

"Great place to stay!"

5
28/05/2018

This hotel has friendly and professional staff. The room was clean. A great breakfast with tasty flatbread sandwiches. We would definitely stay here again if ever in the area. We enjoyed relaxing in the spa.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for the compliment. about our establishment. We strive to make each and everyone of our guests feel comfortable while staying with us and away from their own environment.

"Pleasantly surprised"

5
02/04/2018

I thought the room was clean and spacious. The bed was comfortable as well. The breakfast in the morning was good. The walls were a little thin but my neighbors were not noisy so that worked out well.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
We strive to make each and everyone of our guests feel comfortable while staying with us and away from their own environment. Thank you for choosing BW Bricktown Lodge.

"Good while traveling"

5
20/03/2018

I have stayed here often over the last 5 years. Always a good experience. Was traveling with my two brothers and called ahead for a foldout bed. They took care of that immediately. This hotel, like many others, does host pipeline/shift workers. But, they usually eat breakfast early and are gone by the time traveling guests are ready for breakfast. Gas station and very good Mexican restaurant right across the road. Will stay here again.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for choosing BW Bricktown Lodge, we strive to make each of our guests feel at home while staying with us away from their own environment. We look forward to your next visit with us.

"Nice"

4
20/03/2018

Dropped in late and was accommodated by a friendly front office staff. The room was clean and had comfortable beds. Breakfast was nice and they offered many choices of food to choose from. I would stay here again.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you. Hope to see you again.

"Breakfast is the best!"

4
17/03/2018

We found the staff to be very helpful when we were making our last minute reservation! The room was comfortable and cozy and the bathroom was large. The breakfast was the best part of our stay!!!!!!! The only minus was that I found hair and dirt on the bathroom floor. The room was very clean however. We would stay again.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Claudia, Once again I apologize for the inconvenience that occurred during your stay at our establishment. When I learned of your experience, I immediately went in and entered 750 bonus Reward points on your B W Reward account. Thank you for choosing B W Bricktown Lodge and we look forward to seeing you again.

"Clean and comfortable"

3
24/02/2018

Nice facility, staff was very helpful, and quick to address a noisy neighbor problem. Rooms decent size, spotless, beds comfortable, towels thick and nice. One drawback is the walls are very thin - we could hear people talking in other rooms in the background, even when they weren't being unreasonably loud.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for the compliments about our establishment. I do apologize that you did hear the adjoining room. Currently we do have a few guests in house that do have rather harsh (loud) voices. Thank you again for choosing B W Bricktown Lodge.

"Typical Best Western Hotel"

4
13/11/2017

Not many options in Coffeyville that have a hot tub. We have stayed a couple of times and both times have been very good. Staff is helpful and knowledgeable about where to eat. Location is easy to find. Room was clean and well kept. Will be staying again, even though a new hotel opened just next door (it doesn't have a hot tub)!

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
We appreciate your loyalty to B W Bricktown Lodge. Love hearing all the great things you enjoy about our establishment and are very thankful that you will be coming back.

"Typical BW"

4
20/10/2017

There isn't that much selection in Coffeyville, Kansas. We stayed at Bricktown because friends were stayiing there, and they had a hospitality room for our reunion. It was a typical medium-priced hotel, adequate but not wonderful. Rooms could have used a little more insulation, but no major complaints. Good value for the price.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for choosing Best Western Bricktown Lodge. We strive to make each one of our guests feel comfortable while staying with us and away from their own homes.

"Excellent"

5
18/10/2017

Excellent service. Go out of their way to make visit good. Friendly and helpful. Clean. Good rest. Good beds. Quiet. Easy to get to. Close to restaurants and shopping. Good breakfast and cookies at night.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
We strive to make each and everyone of our guests feel comfortable while staying with us away from their own homes.

"Still the best in the area"

5
16/10/2017

Even though a brand new competitor hotel has opened right next door, this Best Western is still my go-to hotel when I'm in SE Kansas. The staff, especially Cara, who mans the front desk, really goes above and beyond to make your stay as enjoyable as possible when business requires you spend the night on the road. Every aspect of this hotel exceeds average hotel characteristics.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you on the compliment of Cara, my 2nd shift front desk clerk. Appreciate you being a loyal Best Western Customer. My staff and I strive to make each and every one of our guest comfortable while they are staying here away from their own homes. Hope to see you again soon.

"Getting my BW points by filling out survey"

5
07/10/2017

I arrived at B W around 8:30 PM. received pleasant stay and a tasty Breakfast with courteous staff that was knowledgeable of what area had to offer as far as fine dinning and entertainment for all ages. .

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for choosing B W Bricktown Lodge. We strive to make each one of our guests feel comfortable while staying with us when they are away from their own homes.

"mr. MILLIGAN"

5
03/10/2017

Excellent hotel with a very friendly staff. Rooms a very clean and well maintained. With several trains passing thru hotel remains quiet allowing you to get good rest. Breakfast is excellent, and tasty, coffee and juice are available and both are great.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Mr Milligan, Thank you for the lovely compliment on my room and staff here. I do wnat to apologize that you thought trains passing were an issue at our location, the closest train would be over at the CVR Energy plant which is about 2/3 mile away.

""My Cousin Vinny""

3
27/09/2017

If you want a good night's sleep, this is not the place to stay. The Hotel was lovely, very clean rooms and staff were friendly, but we were kept awake all night with the trains going by, it wasn't at a certain time, like in the film My Cousin Vinny, but at all times during the night.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
This response definitely wasn't for this motel. There are no train tracks within 2/3 of a mile of our establishment. We are located on 166 East / 169 North and the closest train track is on 169 South on Walnut or the vydock at Eleventh and Walnut (which is about 10 city blocks from us)

"Nice place to stay"

4
26/09/2017

Great staff and great place to stay if you have a dog. Rooms dated and dark, but clean. Good value for the money spent. It's also close to amenities (food, gasoline, etc.) I'd recommend it to anyone visiting Coffeyville, KS.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
We strive to make each and every one of our guest feel welcome when they are here away from their own homes. Yes, we do accept pets for a nightly fee. When a pet has been in one of our rooms it is stripped completely and steam cleaned to make it comfortable for the next guest.

"Great place to stay"

5
05/09/2017

Charming exterior, clean and well decorated interior. Rooms are large and comfortable. Staff is very friendly. Staff found plates and silverware for our pizza/wings order when the delivery driver forgot. Breakfast was good continental style breakfast with both hot and cold options. Pool looked well maintained, unfortunately there was no time to swim in our schedule. Great experience. Will stay here again when coming to Coffeyville.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
So glad my front desk clerk was able to help with the unusual circumstance. We strive to make each guest comfortable while staying here away from their own homes.

"Excellent facilty and excellent staff"

5
05/09/2017

We thoroughly enjoyed our stay at the location. It is conveniently located and the staff go above and beyond. My husband was ill during part of our stay and Cara called to inquire of his well being and was very friendly and helpful.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for the excellent review. Yes, Cara is an exceptional front desk clerk. I hope that you husband is feeling better.

"Nice Hotel!"

4
21/08/2017

We've stayed here numerous times as it is right on the path we take to Tulsa. Very friendly staff and a tidy hotel. May not have the most modern décor but beds are comfortable and all appliances were in working order.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for the lovely compliment on my establishment. We strive to make each of our guest comfortable while staying here away from their own homes. In the near future we will be replacing on our furnishings, carpeting and decor. It has been put on a schedule but it will take a little time to get it all accomplished.

"Nice"

4
16/08/2017

Nice hotel. Would stay again, but hopefully would not have to deal with same check in desk clerk. Was delighted to see that the pool was indoors and that there was a spa. Kids had a blast. Didn't care for the sausage gravy.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for the lovely review about our establishment. I'm glad you spoke up about the sausage gravy, I will check into that with my breakfast hostess about not putting the sausage in the gravy. We do hope you will come back and see us again.

"Excellent Customer Service from afar"

5
14/08/2017

I booked room via phone from Germany; excellent reservation process, absolutely no problems with use of credit card upon check in for my family (in my absence). Excellent hotel, my family will stay again when we visit Coffeyville Community College in the future. Additionally, we will look at BW for future stays elsewhere Stateside as well.

"stay at Coffeyville Best Western"

4
11/08/2017

I always use this inn at Coffeyville when I have to go there for week. They are located at an easy to find spot on the edge of town. Rooms are comfortable and the staff has always been very accomodating.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for being a loyal guest to Bricktown Lodge. My staff and I strive to make each of our guest comfortable while they are away from home. We look forward to your next visit with us.

"Nice Stay"

4
08/08/2017

The staff was wonderful and accommodating. The room was clean and inviting. I slept like a rock. Breakfast was good. I've stayed here before and would stay here again. Good location. Restaurants and convenience store across the street.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for you excellent review of our establishment. We strive to make each and everyone of our guests feel at home while staying here away from home. Was glad to hear you slept well and enjoyed the breakfast, will look forward to your next visit.

"Good"

5
30/07/2017

Great stay for the money nice place to stay. They could work on some of their breakfast items a little. Sausage pieces in gravy were nice touch, but really strong, fried egg omelet deal was not good, but bacon and sausage patties were very good.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for the lovely review here. I appreciate you honesty about the egg omelet, it is something we have been trying to see how guests like it or not. The sausage pieces in the gravy are something they only do on occasion so I will talk with my hostess about that also. Once again thank you.

"Great property in this small town"

5
25/07/2017

This is a very nice property in Coffeyville with very friendly and helpful staff. The room was clean and well appointed. Everything was as expected with no surprises and a good value for my dollar. I would definitely stay here again when in the area.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for the excellent review. My staff and I strive to make a pleasant stay for each and everyone of our guests while they are here with us and away from their own home. We would appreciate having you come back again when you are in the area.

"Not clean for the price"

3
07/07/2017

If the lobby didn't smell like mildew, and the luggage cart was replaced, it would not have been so bad. Staff was nice and attentive, fixed everything that needed fixing. Would have tho be more observant next time!!!

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for the compliment on my staff here at Best Western. I'm sorry if you thought our floor might have been dirty, each shift mops the floors plus our carpet in lobby is cleaned regularly, but I apologize if you thought it had a smell. Our luggage cart has new wheels on it recently so I'm not sure what you thought needed to be replaced about it. Hope you will have a better experience next time.

"for my family reunion"

5
19/06/2017

i was down there for my family reunion over the weekend, the stay was amazing and helpful and the staff was amazing. breakfast was yummy, hottub and pool was good and relaxing after a long trip. would recommend this place

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
We were glad that your reunion was successful. Thank you for the compliments about our breakfast, hot tub and pool. Yes, my staff and I strive to make each guest have an enjoyable visit with us while they are away from their own environments.

"Good stay"

5
17/06/2017

Very friendly staff very helpful. Good breakfast options. Pool was great and refreshing. Had great cookies and interaction with hotel staff. They took great care of our family and our needs. Would recomend for staying here.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
My staff and I try to make each of our guest feel at home while staying here with interacting with them, providing cookies of an evening and offering an extra special breakfast each morning while they are staying with us. Thank you for the beautiful compliments about our establishment.

"nice place."

5
02/06/2017

Excellent in all ways except for a noisy air conditioner. We plan to stay there next year and hopefully have a quieter air conditioner. Will recommend to others. The 200 word requirement is pretty much a turn off.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Yes, my maintenance man was in there to check out the A/C after your departure. Hope to see you again next year. Not sure about the 200 word requirement you are referring to here on Tripadvisor except maybe it meant you could not write over 200 words. Glad you made it home safely after your visit with us.

"Excellent place with great service"

4
23/05/2017

Bed were comfortable. Rooms clean. Breakfast selection great. We hit these guys with a group at the last minute and they were super accommodating and took care of us so well. Can say enough about how nice the workers were to us. We will be back.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
We were happy to be able to accommodate your group this past weekend. Thank you for the excellent compliment on my establishment and my staff. We strive to make everyone have comfortable and wanting to come back to stay with us again.

"GOOD"

5
15/05/2017

The rooms were clean and the beds were comfortable. The hot breakfast was really good and the attendant made sure everything was hot and fresh. I was able to use the washer and dryer while we were there also in the hotel room. I would recommend this hotel for anyone staying in the local area.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for your excellent review of our hotel. We strive to make each and every one of our guests feel comfortable while they are staying with us. Hope you will come back and see us again. Also thank you for the lovely recommendation.

"Best place to stay"

5
08/05/2017

We have stayed at a couple other hotel's in Coffeyville in the past before we started staying at BW we will never stay any where else but BW again. Our stay's have always been wonderful. The staff are always so helpful and kind. I would highly recommend BW to anyone. Great Experience.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
We appreciate you giving us such a wonderful review here. My staff and I strive to make each and everyone of our guests comfortable and hope they enjoy their stay with us and will be glad to come back to visit again. Thank you for your recommendation also.

"Great Service"

3
05/05/2017

The hotel needs to improve on their decor and overall presentation of the hotel. There are no automatic doors so be ready to juggle your luggage and open a door on your way in. However, the employee's are awesome!! They will help you with anything and everything and be happy to do it.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
We are currently getting everything lined up for our updating PIP from Best Western. There are going to be many changes in our decor and presentation. My staff and I strive to please all guests at our establishment while they are staying here. Hope you will come back and see us again when you are back this way.

"Coffeyville"

4
28/04/2017

It was fine the hotel was great the town was dead. Nothing to do there. The hotel was quite nice. Pool was good. Breakfast was very good I liked that there were different options every morning. Thanks

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
We strive to please our guests while they are traveling and away from home. Thank you for the excellent compliments on our establishment.

"Again I'm Home"

5
24/04/2017

Easy in and out. Close to everything. Coffeyville is a second home for me. Bricktown makes it extremely comfortable to come back to. From the 60's to today I have yet to find a place I would rather stay.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
We are fortunate to have loyal guest like you. It is nice to know we can make your visit back to Coffeyville pleasant. We strive to please each and everyone of our guest to make their stay with us memorable. Will be looking forward to your next visit.

"So surprised!"

5
23/04/2017

Our family came from four states for a funeral. The manager Gretchen, and Lucinda the night manager were exceptional. The hotel was amazing - clean, comfortable, and the best hotel bed I've slept on! Everyone was pleasant, helpful, and patient with helping my 90-year-old parents and their quirks. They made a sad occasion much more bearable and we're great to deal with. This has changed my mind about the chain and after years of avoiding them we will now be using them as a first option.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for you excellent review. We were grateful to be able to help you and your family through this time and it was our pleasure to help out with things. It was a pleasure to see your parents, your aunt and your uncle. It was wonderful seeing them get around as great as they did, spry little folks. You are very fortunate to have them all. Please come back and visit us again under different circumstances. Gretchen R, General Manager

"coffeyville best western"

5
20/03/2017

I stayed two nights at the coffeyville best western. The staff was polite and professional. The room was clean and recently remodeled. No problems. The shower head could have been better, and that is my only complaint. Breakfast is what one would expect, nothing cold or overdone.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for your excellent review. Our hotel is going to have an update in the near future. We do have granite counters and all of our updates per BW. Our goal is to strive to have an excellent breakfast because that is the last impression a guest has of their motel experience normally.

"Good enough"

3
27/02/2017

We stayed 2 nights at the Best Western, and were satisfied with our stay. The hotel was conveniently located for our needs, clean and comfortable (though the walls were a bit thin and the shower head was about 8' high, so you couldn't adjust the spray at all). I'm not really a fan of Best Westerns, because there's too much variation from property to property. However, this hotel was good for the most part. The only small problem was when we asked the front desk manager if we could check out an hour late, at 1PM. She was reluctant -- said that it's not their policy to allow late check-out, but made an exception for us, which I appreciated. Close to 1PM, I took some bags out to the car, then returned to the room to wash up a bit before hitting the road. While I was in the room, the maid entered the room without knocking -- she apologized and told me that the desk clerk had sent her in to clean and told her that we were gone (even though I hadn't checked out yet). So... not the best hotel I've ever stayed at, but in an area where choices are a bit limited, it's certainly good enough.

Gretchen R, General Manager at Best Western Bricktown Lodge, responded to this review
Thank you for staying at our establishment, I do apologize that some of the shower heads are too tall for some of us, like me a shorter person. Our regular check out is 11am, late check out with charging in Noon. You ask for a later check out because your flight didn't leave til 7pm but I said 1pm would be fine and did not charge you the late checkout fee that we normally would have charged a guest staying after Noon. The housekeepers usually are out on the floor and if they see a late check out leave with their luggage, they might go to the room to start stripping it, but they are to always knock on the door first. I will personally be checking into this matter because none of my housekeepers have the authority to just go into the room without knocking. Once again thank you for the information you have shared here for me.

"Great stay"

5
27/02/2017

A newer lodge, very clean and well equipped. Warm welcoming staff. Good breakfast with a variety of fruit, and food choices with a rotating menu. Comfortable large,clean rooms, excellent beds and overstuffed chair.Complimentary bottled water in room and a sanitized remote control. A large conference room is available

Gretchen R, General Manager at BEST WESTERN Bricktown Lodge, responded to this review
Thank you for the beautiful compliment you gave my establishment here. Actually we have been opened for almost sixteen years, but try to keep everything relaxing and comfortable for our guests. Yes, we do give complimentary water to all of our guests. Also we try to make our breakfast a memorable experience for the travelers. Hope to see you again soon.

"Very Nice!"

5
28/01/2017

Great stay. Staff was friendly. Room was clean and comfortable. Breakfast was delicious and provided a nice selection of choices. Conveniently located on the main highway through town. I would definitely stay here again if visiting Coffeyville.

Gretchen R, General Manager at BEST WESTERN Bricktown Lodge, responded to this review
Andrea, I was excited to hear you enjoyed staying at our establishment. I'm glad that you found us conveniently located and will be looking forward to visiting us again if you are in the area.

"A Nice Hotel!"

5
13/11/2016

In short a different main dish for breakfast every morning, everything was always nice and hot/fresh. Staff was always very nice and helpful. Room was clean and lots of channels on cable. Gym was small but had the necessities. I would stay again.

Gretchen R, Manager at BEST WESTERN Bricktown Lodge, responded to this review
Thank you for your excellent review. Yes we try to have a different main dish for breakfast every day besides the normal items. If a guest is here for an extended time, the same items daily would get old after awhile. Thank you for the compliment on our establishment and we do hope to see you again soon.

"A great place to stay!"

5
12/11/2016

The staff was very friendly and helpful. The room was quite clean and accommodating. It was close to local dining establishments. Overall a good place to stay. I was there on a business trip but would recommend this place to anyone.

Gretchen R, Manager at BEST WESTERN Bricktown Lodge, responded to this review
Thank you for the lovely compliment on my staff. Was glad that you found our establishment pleasing to you and accommodating. It's nice to hear that you would recommend our place to anyone.

"Great property in this small town"

5
11/11/2016

From arrival on a dark rainy night I was welcomed by a great staff. Night desk person Jana and her trainee made the nasty drive fade away. I am not normally a Best Western person based on inconsistent properties I have been at but this one is a mind changer. Not the Ritz Carlton for sure but that would not be expected in a small Kansas town. Clean well appointed rooms, a comfortable bed and a great desk space for working in the evenings will have me staying here again when I am back in town for additional business. Thanks to all the staff for making long work days fade way when back at the hotel

Gretchen R, Manager at BEST WESTERN Bricktown Lodge, responded to this review
I'm glad my front desk person Cara and Laurinda helped make your nasty drive fade away. It will be nice to have you back at our establishment again the next time you come our direction. Thank you for the compliment on our rooms and especially my staff.

"Great Hotel in the middle of no where"

5
04/11/2016

I am impressed that Best Western has such a quality hotel where there would seem to be little to no market to support it. I would give 4 stars to all aspect of this hotel. I am very glad it is located along 169 High way in Coffeyville Kansas on the way to Lawrence Kansas

Gretchen R, Manager at BEST WESTERN Bricktown Lodge, responded to this review
Thank you for your impressive compliment on our establishment. Yes we are right on Highway 169 and Highway 166 so if you're traveling through Coffeyville north or east you go right by us. Thanks again for the compliments.

"Nice hotel and wonderful staff"

5
02/11/2016

Traveling to Oklahoma and made reservations at hotel prior to arrival. Hotel very nice and wonderful staff. Room was nice and bed very comfortable. I had made my plans based on the fact they have bacon for breakfast. Breakfast was very good and delicious. We drove through the town and found it to be associated with the Dalton Gang. There was a museum there but it was closed as it was late in day when we arrived and too early when we left the following morning.

Gretchen R, Manager at BEST WESTERN Bricktown Lodge, responded to this review
Yes, we offer bacon on our breakfast menu everyday. There are special items we have each day besides the normal but bacon is usually one of the most popular of all items. Maybe next time you come through you can go visit the Dalton Museum or try to come the first weekend of October because there is always the Dalton Days Celebration. Thank you again for the compliment.

"Wonderful As Always"

5
23/10/2016

We've been staying here as a stop over during travels for many years and this hotel never fails to impress. The customer service is some of the best around and I have nothing bad to review and just wanted to tell management that whatever you are doing, you know what you are doing. You should be proud of your property because it stands out!! Please give your staff a bonus, a raise, or even a pat on the back because they serve you well and do a wonderful job. One of the best breakfast bars I've experienced and they keep it well stocked!! Keep up the good work!!!!

Gretchen R, Manager at BEST WESTERN Bricktown Lodge, responded to this review
Dawn, Thank you for the wonderful compliment on my establishment and all of my employees. I am grateful to have such a wonderful response here and will surely share it with all of my employees. Thanks again and will be looking forward to your next visit.

"Best Hotel in Coffeyville KS"

4
15/10/2016

Well maintained facility and best hotel Coffeyville KS has to offer. Hotel is a little out of the way to eating establishments, unless you like Mexican Food. Location is quiet. Breakfast was great. Parking is located around each entrance, making it easy to get to the room you are assigned.

Gretchen R, Manager at BEST WESTERN Bricktown Lodge, responded to this review
Douglas, Thank you for writing a great review here on Trip Advisor. Yes the Mexican Restaurant is the only one in walking distance but we are only about a half mile from Sirloin Stockade, Eggberts, Lannings, McDonalds, Long John Silvers, Hog Heaven and Arbys. There is a Subway out at the Super Walmart only about two minutes from our establishment. Hope to see you again soon.

"Very Nice!"

4
05/10/2016

This hotel is very well kept. From the moment we walked in we were greeted with a wonderful check-in experience. The amenities were great and the king suite was perfect for our family. We will for sure come back again!

Gretchen R, Manager at BEST WESTERN Bricktown Lodge, responded to this review
Thank you for the wonderful response here about my hotel staff and our establishment. I'm excited about letting them know of the compliments given here. Thanks again and hope to see you again soon.

"VERY pleased "

5
21/09/2016

This Best Western has clean, quiet rooms, which also have extremely comfortable beds. Check in staff were pleasant and helpful. Breakfast was more than adequate. Good full hot breakfast. I'll definitely stay here again when needing lodging in the area. Front

Gretchen R, Manager at BEST WESTERN Bricktown Lodge, responded to this review
It is wonderful to hear that you had such a great experience here at our establishment. We will be looking forward to your next visit when you are in our area.

"Helpful staff."

4
15/09/2016

We stayed here on our way home from a mini-trip. We always enjoy a Best Western and this did not disappoint. Clean & comfortable rooms and wonderful staff. The flooring in the entrance is amazing. The only negative was how the entry door on the side of the building by our room was difficult to open but it was fixed by the morning. I was hoping they would have a continuous fan on the air-conditioner but they did not.

Gretchen R, Manager at BEST WESTERN Bricktown Lodge, responded to this review
Thank you for the compliment on our entrance area with the Coffeyville bricks. I do apologize that you had difficulties with the side entrance door but glad they were able to get it fixed by the next morning. Hope you will stop by again sometime.

"So impressed."

5
12/09/2016

We stopped in for the night on our way home to Iowa, to visit some old friends. Customer service was excellent, the room was clean and spacious. Excellent nights sleep. Full continental breakfast of scrambled eggs, bacon, sausage, biscuits and gravy, Belgian waffles with various toppings, coffee, milk, juice, cereal, oatmeal, toast, pastries, bagels and cream cheese. Was delicious! Would highly recommend and we will be staying here the next time we're in town.

"Updated facility with attentive and helpful staff."

4
12/09/2016

I arrived at the hotel at 3am and found the desk clerk at her station and ready to check me in immediately. The room was ready, clean, well furnished and comfortable. Having checked in late, I went for the complimentary breakfast near the end of the serving hours. The above average breakfast buffet was fully stocked and there was a staff member assigned to oversee the buffet that appeared to have no other duties. I noticed that she continually checked all the dishes and even removed stale items and replaced them with fresh offerings. One of the best I have found in communities of this size.

"trip"

5
31/08/2016

Very clean and easy access. This was a quick trip that was unplanned. We had no problem getting a room. Room was very clean and staff was very friendly. Answered all questions on local establishments for food and other entertainment

"Great Hotel - We will stay again"

5
22/08/2016

We do not have one complaint or concern from our stay. We usually stay at another hotel in town but from now on, we will stay here. Despite the age of the property, it is very well maintained, clean, and very nice. Our room was meticulously clean. Bed was very comfortable. Room was quiet. Breakfast was great.

"You must stay here!"

5
19/08/2016

Great hotel, the breakfast had lots of choice and the coffee was really tasty, rooms clean and staff welcoming. Everything was great, would recommend staying here. The location was also nice. The beds were comfortable. It was the best hotel was staying all holiday.

"A gem in Coffeyville! ??"

5
15/08/2016

After traveling 16 hours, and stopping at several horrible hotels, the Bricktown Lodge was a god send! A gem in Coffeyville!!!!! Extremely nice, clean hotel. Bed was so comfortable, air worked GREAT and shower was amazing. Nice complementary breakfast too.

"Wonderful experience"

5
18/07/2016

We stayed 2 nights at Bricktown Lodge for a family reunion in the area. We were very pleasantly surprised with the facility. I have not stayed at Best Western in decades. This facility, room, amenities and staff rated very highly with us, rivaling more expensive lodging we have used in the past in other cities. We will make this our Go-To lodging in Coffeyville as we plan our frequent visit to family in the area. Thanks, BW, for a great experience.

"Was a good place to stay "

5
07/07/2016

The rooms were nice, staff was helpful,couldn't really complain about anything. The only problem was they said they had truck parking and it was across the street behind a sketchy store, but that wasn't even that bad. Would I stay here again YES I liked that for a small border town they had a good hotel to stay

"Weekend Get Away"

5
28/06/2016

Stayed for two nights at the Coffeyville, Kansas location. The room was clean and we had plenty of space. Breakfast was great and the pool was wonderful! Employees were friendly and accommodating! Will stay here again.

"Great Place to Stay in Coffeyville"

5
25/06/2016

You can't be the breakfast or the friendliness of the staff. The rooms were fine, although the AC was pretty loud, but, then again, it had to work hard to keep the room cool from the miserable heat! All in all, a very nice place to stay!

"Enjoyable stay"

4
16/06/2016

Clean, quiet, good breakfast and very good rooms. Good rate. Convenient location for business traveler. The quality of the upgrade at this location has made me rethink about my choices for lodging. I'll be looking at BW as a choice in my future travels.

"Very nice"

4
14/06/2016

My husband and I booked this hotel last minute while in Coffeyville and it was very nice. The room was very clean and comfortable. My only issue was that we stayed in a handicap room and the shower was too narrow but the room and bathroom were spacious.

"Very nice"

5
08/04/2016

I stayed at this hotel for business. The staff was extremely friendly and helpful. They made me feel comfortable. The room was very quiet and clean. The breakfast was good. Also, there is a nice restaurant across the steet.

"Excellent Hotel"

5
15/02/2016

Great place to stay when you are in the area. Staff was exceptional and hotel was very nice. I ordered pizza with the help of staff when I got in late for my stay. Breakfast was hot and ready. I would stay here again.

"A great hotel - Good value and quality"

4
30/01/2016

I stayed recently for Business and would recommend this hotel. I stayed in a King (single), plenty of room and good quality, the breakfast was good with sufficent options. The hotel staff were pleasant, helpful and always greeted you with a smile.

"Excellent for this size town"

5
24/12/2015

This is a wonderful, clean hotel with nice, helpful staff, very clean food area with good, quick breakfast items, good coffee, and a very clean pool/hot tub. For a town this size, this is a very nice hotel.

"Very nice lodging"

5
14/12/2015

Very clean rooms. Quiet, even with a room close to the front desk/breakfast area. Several pillows and clean, comfortable beds. AC/Heater that works well. Good internet access. Nice pool and hottub for kids. Clean hallways and lobby area. Breakfast selections vary each day but the Sunday we were there included: toast with different breads (whole wheat, white, cinnamon raisin), cereal, biscuits and gravy, waffles, fresh fruit, various juices, coffee, hot tea, scrambled eggs, bacon, hash browns, mini pizzas, oatmeal, and yogurt. They do have a small meeting room that we have used in the past for playing several tables of board games as a family get-together. Good Mexican restaurant across the street.

"customer service can be better"

2
11/12/2015

well the rooms was ok and a bit of dust in the air and there was meth heads out side at nite just walking around and we did not feel very safe and our cars outs side and a nice young man came in the lobby for a job application and i thought they did not treat him very well at all and the beds kind of hurt my back

"Nice stay"

4
10/12/2015

Friendly service and clean room. What more can you ask for. Not much around nearby to do but it was a comfortable stay. The breakfast was actually pretty good too. It's always hit or miss for me on free breakfasts. I would stay here again. Probably the best choice in the area.

"Great people make a great hotel"

5
22/11/2015

The woman that took my reservation was so great to deal with I was having a very hard time hearing her and she worked to understand what I needed, most of the time its just a "I cant hear you call back" reply. But not with her. I'm on the road most of the year and it is really nice to have people understand my side.

"Best in The Area"

5
13/11/2015

Hotel is clean with comfortable beds and FULL SIZE pillows. Location close to the refinery, but well insulated-no noise or bad smells. Staff is very friendly and breakfast is well monitored (no shortage of food). Scrambled eggs are small batch skillet-fried...great quality compared to microwaved product.

"Great place to stay"

5
21/09/2015

I stay here three nights a week and the place is very clean, quiet, and the staff go out of their way to accommodate you. Breakfast is better than I have had at any motel with a big variety including biscuits and gravy. The beds are very comfortable. I highly recommend staying here.

"Pretty decent."

3
18/09/2015

Clean rooms, access to wii fi, great pool and hot tub which would have been better had it been outdoors. The breakfast was awful though and the air conditioning isn't through a central air unit but a wall mounted indoor unit that's quite noisy.

"If you want to stay in Coffeyville, be at Best Western"

4
09/09/2015

Hotel staff is excellent and very helpful..Always look for Cara for helping with any issues in regards to your stay. Crissy (she's new) but getting the hang of the business. Claudia (working in the kitchen) always tries to accommodate guests' request.

"Labor Day Harley Owners Group ride"

5
08/09/2015

We had a group of 14 people riding our Harleys throughout SE Kansas. They were very accommodating. The entire motel was very clean. Beds were comfy, which was greatly appreciated after a long, hot day of riding. We asked for a space where we could gather after dinner and they allowed us to use the breakfast dining area. Cara (the gal who was at the desk) was absolutely wonderful and caring. She took pictures of our group and really cared about our comfort. Will definitely recommend to anyone. Bikers are definitely welcome. Excellent breakfast too.

"Coffeyville Best Western Experience"

4
01/09/2015

Good location and staff is extremely helpful. Directions to local business was accurate and helpful. Staff went out of their way to accommodate requirements for this visit and desk personnel offered options to consider for dinner and local attractions.