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Best Western Hotel Royal Inn,  Chattanooga

4.0/5  - basé sur 480 notations.
3644 Cummings Highway, 37419-2313, Chattanooga, United States - Voir la carte
+1 423 821 6840 +1 423 508 3500

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
Note des voyageurs TripAdvisor
Sur la base de 479 avis de voyageur
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Galerie photo :
Entre le parc d'attraction aquatique du lac Winnepesaukah et Lookout Mountain, l'aventure et l'exploration sont sans fin et situés tout près de notre hôtel de Chattanooga. L'aquarium du Tennessee est une destination régionale très appréciée des familles. Les passionnés d'activités en plein air sont à quelques kilomètres seulement de Lookout Mountain, où se trouvent de nombreux sentiers de randonnée. Notre hôtel de Chattanooga permet un accès facile à l'Interstate tout comme au centre-ville. Les animaux sont acceptés dans certaines chambres, vous pouvez donc amener toute la famille pour des vacances dans cette ville pittoresque. La régate de voile et d'aviron Head of the Hooch est une célèbre manifestation régionale, et des événements annuels spéciaux se déroulent tout au long de l'année pour le plaisir de chaque voyageur. Le festival musical Riverbend est incontournable pour les amoureux de musique, et de nombreuses activités de loisirs raviront les aventuriers. Escalade, randonnée, cyclisme et sports nautiques sont des activités abondantes dans cette région. Bien sûr, n'oublions pas la cuisine fine et les magasins qui sont toujours populaires. Les chutes de Ruby Falls sont une célèbre destination pour les photographes, surtout grâce au spectacle des feuillages d'automne. Sinon, un après-midi sur le green vous reposera pendant vos vacances. Des parcours de golf sont même disponibles pour ceux qui souhaitent exercer leur swing. Vous pouvez également opter pour l'exploration de grottes et la spéléologie. Et puisque vous êtes dans la région, n'oubliez pas de visiter les célèbres champs de bataille historiques de la Guerre Civile, Raccoon Mountain, Rock City et Walnut Street Bridge. Si vous êtes en ville pour les affaires, vous apprécierez surtout l'accès facile au centre-ville et à l'Interstate. Nous accueillons régulièrement des employés de l'université de Tennessee Chattanooga, d'Amazon, de Volkswagen, de la Tennessee Valley Authority et de BlueCross BlueShield du Tennessee. Après le travail, visitez l'un des musées de la région. Le musée de chemin de fer de la vallée du Tennessee, le musée de Houston et le musée Hunter vous offrirons toute leur culture. Pour vos prochaines vacances, réservez une chambre calme et spacieuse au Best Western Royal Inn ! Passez un excellent séjour !

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Avis de nos clients

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Basé sur l'avis de 479 voyageurs
Certificate of Excellence
Très bon
En couple En couple 143
En famille En famille 201
Escapade entre amis Escapade entre amis 33
Professionnel Professionnel 40
Voyage solo Voyage solo 23
Rapport qualité / prix
Best Western Royal Inn,Chattanooga
  • 1
    « No Care by staff »

    Just a bad stay---keys did not work, overcharged, poor staff,poor parking lot conditions, not enough towels, toilet paper. Tried to contact the staff to work out the problems,and they just seemed like they could care less, I was just to much trouble.

    « Decent hotel for one night »

    We stayed one night at this hotel. The check in was speedy and the staff was friendly and helpful. The one negative about this hotel was that the rooms open to the outside. I booked the room without knowing this because the picture of the hotel was deceiving. I never stay where the rooms open to the outside due to noise and safety but we were already charged and would not be refunded if we cancelled. This is an older hotel but has been updated. The room was clean, large flat screen TV, beds were comfortable, and room was clean.

    « Good experience »

    Easy on and off from major interstate. A little dated but clean and the staff was great. Free breakfast and it was very good. Would recomend if you need to stay over for 1 night like we did, Zack was super when we checked in. It was late and we were tired and he was helpful in getting us a room on ground floor and we were able to park right in front of our room.

    « Great Overnight Stop »

    Conveniently located off I-24. Plenty of restaurants in close proximity plus a Walmart Super Center a block away. Check in was fast and the gentleman at the front desk was very courteous. My reservation incorrectly showed up as a smoking room and he was able to quickly change me to a non-smoking room with a king bed. Room had both a microwave and a nice small fridge with a freezer compartment. That is especially nice when you are traveling with food and can put your freezer packs in for an overnight recharge. I rarely eat the the "free" included breakfast so I cannot offer any comments on it. Pros Fast check in Very comfortable bed Large screen TV Large comfortable room Overall very clean Beautiful area Cons A bit dated but nothing really that would be unacceptable For the most part the room was very clean. I carry a UV blacklight to inspect for grime that is invisible in normal room light. The toilet could use some attention, but this is almost always the case in every hotel I have stayed. Beyond that the room was spotless. Built on a hillside so parking can be a bit restricted. If you are pulling a trailer, they do have a designated area for RVs, trucks and trailers but you will not be able to park close to your room. No elevator, so if you are mobility impaired or can't climb stairs this may not be the place for you, if no ground floor rooms are available. All in all, I am quite satisfied with my room and would not hesitate to stay here again.

    « Great place!! »

    This hotel was very clean and updated. The have 3 floors. No elevators, stairs only. Everything was clean and beautiful. Great continental breakfast choices, and plenty of restaurants around. Excellent information on area attractions. VERY comfortable beds. I am a smoker, stayed in a smoking room, and you would never know it was a smoking room. My Dad is a non smoker, and didn't smell a thing.

    « Great service! »

    We had a hard time with our key, and the man at the desk took the time to go to our room and show us how to use it. Room was spacious, clean & comfortable. Sink area and toilet/shower are separate, which is always a plus when traveling as a family of 4.

    « Great Stay, for those on a budget »

    I booked through Priceline Express, didn't know the name of the place until booking was complete. It's never let me down & this motel is no exception. The rooms are spotless! Kept that way by a very friendly housekeeping staff. The front desk clerks, specifically Deserie, go above & beyond for guest. Any possible need we had was met by all staff members with a great attitude & smile. The place was booked solid our entire visit, the staff never let any frustration about that show.The property is well maintained. It's a great location, away from the bustle of downtown. There's Walmart directly behind, Wendy's next door, & Cracker Barrel just up the road. The view from the 3rd floor, west facing gets the beautiful sunsets. Large tv & fridge in the rooms & dorm size microwave. It's a 10 min, easy, drive to downtown. Maybe 5 mins to the road for Lookout Mt., the Mt provides the backdrop for the property. Breakfast is adequate to fill 2 hungry boys & decent coffee in the lobby. It's a bit older, but the recent remodel updated it. It's 3 stories, with no elevator. The only ice machine is on the second level. Those are the only negatives, but they aren't bad. The AC units show their age, externally, but most work fine. We would definitely stay here again! The staff & clean rooms alone would be worth it. I've seen plenty of dogs here & there's ample grass patches to walk them.

    « BW Chattanooga »

    Pretty standard highway interchange hotel. Conveniently located with plenty of services nearby. There are restaurants within walking distance. Our room was a bit dated and in need of some updating/maintenance. Front desk staff was friendly and helpful. Breakfast was pretty basic. Overall we were satisfied but not overly impressed.

    « Great Stay »

    The room was really clean and bed was comfy. The water pressure for the shower was awesome! We had a great stay there. Only downside is that it is close to the road so you hear traffic,but the AC fan helped drown the sound out.

    « Business weekend trip »

    Hotel was serviceable. It was extremely busy with Hurricane Mathew guest. Staff was overwhelmed and management didn't provide the proper support needed to put them in a place for success. Pillows are very thick and don't compress very much. Frustrating for someone who prefers a feather pillow.

  • 5
    « Absolutely The Best BW »

    Upon arriving and starting with the front desk clerk, pleasant and very accommodating. This attitude was present with every employee encountered. I just regret not taking advantage of its fitness center -- next time!

    « Great Overnight Stop »

    On the road and only need an overnight stop, this is a good one. Nothing special about the property itself, but the rooms are very clean, the location is great with quick access to Lookout Mtn. , and staff is great. They do their best to honor request. I've stayed here before and will continue when passing through Chattanooga.

    « Decent room and breakfast... »

    We stayed here 3 nights and were in a corner room with a king size bed, closest to the Hwy. If you concentrated, you could hear a bit of traffic noise but it didn't bother our sleep. The room was clean and the pool looked inviting (although we didn't get to it). Being partially disabled, I was a bit concerned that there is no elevator, however Frank (he works there) was happy to help get our bags from the car to the room, and when we checked out, he helped get them from the room to the car. (Nice guy!!!) The staff was friendly and made helpful suggestions for things to see and do. Being close to the various highways, it was a good place to stay.

    « First time at a Best Western »

    We checked in around 6p.m Sat. night Oct. 1 front desk was helpful and courteous. went to check room looked clean and orderly. hotel was busy. we went to dinner returned around 9p.m. people in next room had pulled out their chairs were sitting on the walkway talking loudly smoking and drinking finally at 10:30 i knocked on the window and told them we were trying to sleep they went in their room shortly after yelling at us to go to sleep. tried to turn on the light at the vanity to brush teeth and light was out. got up the next morning got in the shower stepped out and was drying off when the light cover on the ceiling light in the bathroom fell and hit me in the back. informed the front desk on check out and was told sorry about that. bad experience for us and last time staying at a Best Western.

    « Two week trip »

    The motel is close to the interstate and outside the downtown area. It has easy access to Lookout Mountain, other attractions and a direct drive to downtown. Our room was clean and comfortable and the price was a good value. The breakfast was ready on time and a fair selection of motel breakfast food. The staff was friendly and helpful. Overall a pleasant stay.

    « Good for a Stop Over »

    Rooms were nicely renovated and look very similar to the pictures the property has posted. Very convenient location only a few minutes away from downtown Chattanooga and Ruby Falls. My only complaint would be that we had a non smoking room but it still wreaked of smoke.

    « had a great visit »

    the room was great and the most friendliness staff, would tell anyone to stay here, great place, even our little dog liked it, again a wonderful place to stay will stay there again one day, the next time I am in TN

    « Needs help »

    Only spent one night and won't be going back. The clerk was really helpful and kind but the hotel is looking tired inside and out. Few amenities but it was a small place but to boast an exercise room when the hairdryer fell to pieces in my hands, the mirror on the door was not anchored and therefore banged all of the time. The buttons to change channels on the remote did not work neither did the coffee maker.

    « Best Western Chattanooga »

    Friendly and clean hotel, just off the interstate, 10 minutes to downtown Chattanooga. Reception staff were helpful in recommending restaurants in the town and places of special interest. Breakfast is limited but sufficient to start the day.

    « Older hotel with updated interior! »

    This hotel might not look like the nicest hotel from the outside, but the inside of the rooms & lobby have been updated very nicely! The rooms were clean and the bed was the most comfortable bed I've slept in! We even made a joke about strapping it to the roof of the car & taking it home! Breakfast was excellent! Only downfall is they don't serve milk, so if you're a milk drinker, bring your own. But they had a nice selection of food & drinks!

  • 1
    « Great place »

    This is a place I used in the past. With the upgrade to the BW brand the Inn is spending money to improve the business. Convenient access to I24. Next to a shopping center with plenty of places to eat. Breakfast was standard fare with fresh fruit and fresh bread. Check-in/out was easy. Used a coupon and got a great deal.

    « Quick to find and easy on/off highway »

    Room well kept, clean, ready for multi day stay trip. Food good, could have a couple extra items on the menu. Parking a little to close for larger vehicle's turn about. Age of building and weather showing signs to touch-up painting with rust protection.

    « Two night stay, just right for what we wanted »

    Nice clean budget hotel - the desk lady was kind enough to find us a room even though we arrived early. The room was very clean and well maintained, and the bed was comfortable. The hotel is conveniently located for Lookout Mountain attractions as well as being close to the centre of town. It has restaurants and Walmart right next door. We used the outdoor pool and again found this to be clean and well maintained. Breakfast was good and we had a reasonable choice. Overall we would recommend this as being a very good location for a short stay.

    « Overall, good stop for a needed rest »

    We stopped late in the evening after a long drive from Florida. We specifically looked for a Best Western. The price was in the middle of three properties we had to choose from in the Chattanooga, TN area. We selected this property because the price included breakfast. Although it met our needs, the property is older and because of its location in the Lookout Valley this should make it prime for a major remodeling. The staff was very helpful and friendly. Overall, the amenities were satisfactory, too.

    « Average but potential »

    Very good location but be warned - parking is tight. Most spaces seem designed for economy cars and, even worse, they are on a slope. High potential for door dents if someone if not careful opening their door. This is an older hotel and has maintenance issues. The door did not fit tight, lock took several tries for the card to read, etc. There is only one ice machine for the motel and it was usually out of ice. Cleanliness is better than many places. Beds were triple-sheeted and comfortable. TV remote is in some anti-germ bag. The ac in my room worked well. Staff was very limited with just one person working in the evening. Clayton was very polite, helpful and professional at check-in. Gentleman at checkout was not so polite (not rude but not overly friendly) and did not even ask how the stay was or for a return visit. Breakfast was above average with scrambled eggs, sausage, cereal, toast, yogurt, etc. They have a good presentation but lose it with plastic silverware that is in horizontal trays and not individually wrapped! The room has four coffee packets and hot cups but no stir sticks, sugar or creamers but only one bar of soap and a tiny bottle of shampoo for up to 4 people.

    « There are better places to stay! »

    Took a spur of the moment trip to lookout mountain. Went to this hotel because it was the first one to pop up on google maps. Our room was clean and the bed was soft. There was a problem with the contraption they called a blow dryer. But other than that it was just a room with a bed.

    « BW Chattanooga, TN »

    Phoned in reservation at 2:30 PM while driving to location and received a conformation #. When arrived 5:30 PM no reservation on file? Check-in clerk found room. Stayed in Pet friendly room very nice.

    « Excellent Value, Service, and Kindness at a Great Hotel »

    The people that work at this Best Western are what set it apart. Flora that works at the front desk makes you feel like family and Frank, the EXCELLENT maintenance guy makes you feel like he's your brother....and fixes whatever needs to be repaired or simply adjusted lightening fast! I have stayed several times and will ALWAYS stay here when my travels bring me to Chattanooga, TN!

    « Two nights in Chattanooga, TN. »

    One thing that did surprise us was that our beds were not made when we got back to our room that evening. Other than that the room was very clean, comfortable and close to every where we wanted to go to. The staff was friendly and helpful. A really good value for the money! I would stay there again if I traveled to Chattanooga some time again in the future.

    « Not Safe! »

    Do not stay here! It is not safe! My truck was broken into last night and things were stolen. This is not a safe hotel. The management does absolutely nothing to help make this place safe. Even a fake camera for $20 might have prevented this person with bolt cutters driving up to my truck, snapping the lock, and with headlamps on, unloading my big screen tv, rummaging through and taking things, and getting in their vehicle and driving away! Yes I contacted police and filed a report. Don't stay here!

  • 5
    « Nice Best Western »

    Nice room for a couple traveling with a small dog. Floor was hardwood which I thought made the room easier to clean if someone's dog had an accident. Great bed and great staff. Nice clean common areas.

    « Good Location & Well Maintained »

    In general, this appears to be a fairly well maintained, but older hotel. The staff that I dealt with (Clayton and Zac) were very courteous and professional. The room was clean and in decent repair for its age. Large flat screen tv's (need better cable service), comfortable bed and sofa. A/C was much appreciated on a hot day. Internet was sketchy as it faded in an out often. Unable to watch streaming video when tv cable was acting up. Tight parking spaces. Only appeared to be one ice machine and it was often empty. Have stayed several times but mainly due to how nice the front desk staff is. Breakfast is better than many hotels with scrambled eggs and sausage in addition to the standard cereal, waffles and toast plus juices.

    « Bad experience »

    We chose BW because the central reservation agent said they have roll away beds for $10 or a king bed room with a double bed pull out couch; we need space for 5. We hoped for the availability of the roll away. When we got there the sweet kid at the desk said this hotel has no roll aways. So by default, we took the king with the couch bed. The room was non smoking, but smelled of smoke and air freshener. The couch looked like a frat house reject. The cushions were damp and dirty. We took the cushions off and pulled out the bed which was a mess. The mattress looked clean but the metal bed frame was bent and mangled. We had to pull and tug to make it straight. My husband tried to lay in it and it closed up on him. We complained but we were stuck, it was too late and we were tired. We pulled and tugged more and made it so two could lay with out getting folded in. The next day the smooth talking management guy said they have roll aways, just none available, and when I told him about the couch bed, he said, "oh that's broken." He blamed all misinformation on the night check in kid, I didn't believe him, he just wanted me to go away. He said he will discount my room, but when he gave me my reciept, it was the original price! It was obvious he didn't care at all and was patronizing and indifferent. When I told him the ice machine didn't work, he had no reply. Don't be fooled by the fresh coat of paint on the outside. The place should be less than $100 a night even without being folded into a mattress taco.

    « Another great visit »

    We stayed here back in November for a stopping point to FL. Since we had such a positive experience, we choose this place again. It is a perfect hotel for that quick over night stay. We had a pet friendly room with laminate floors. You could not tell that another pet had stayed in the room. It's nice to find a reasonable hotel that is clean and well maintained. Beds were comfortable. Even with the doors opening up to the parking lot and being near a main road, it was not noisy.

    « Atrocious customer service and questionable business practices!! »

    We made a reservation through from a cell phone. Nowhere on the mobile-friendly site was there an indication that this was a smoking room. When we arrived and checked-in, we realized this. We could not spend the night with a 19-month old toddler in the tobacco-saturated room! They said this was the only room available and they could not accommodate us, toddler or no toddler! They also said that they were still going to charge us $102 for one night!!! We saw at least 2-3 cars parked outside (smoking), waiting to see if there were going to be any cancellations, so I am sure they rented that room out easily that night! A vast majority of the hotels is now completely smoke-free. If you are the one going against the default (have smoking room and are selling them as such), please make it known and apparent to a customer that this is a smoking room during the reservation process. This is what good commerce is. My advice to Flora Pickett, the General Manager of this hotel, is to re-think your approach on how you treat your customers. We also contacted's customer service and they were not any help either. Tatiana

    « Nothing Special and a Bit Overpriced »

    This Motel was very different from any Best Western I have stayed in. It was a motel instead of a hotel, the pool was dirty and there were a lot of things that were dirty and outdated. I think we over paid for the condition of the place.

    « Good hotel, clean ok »

    We stayed for one evening before our stay in Cloudland Canyon State Park in GA. Room was nice, clean and tidy. Bathroom was good and very clean! Breakfast was good, warm but not hot like I prefer, but still good.

    « Very nice! »

    Location was great without being in the city, the cleaning staff was very nice, breakfast was great kids loved all the options. Coffee was the best me and my husband have ever had from a hotel. Beds were very comfortable. There isn't really one thing I could say bad about this hotel, maybe that they need to update there info notebook there was an ad for a pizza place that was no longer there. Enjoyed our stay would go back when we return to Chattanooga.

    « Great location - comfortable room »

    My family of 3 were pleasantly greeted at checkin. Checkin was quick and efficient. Our room was on the 2nd floor and overlooked the pool. (We did not use). The room contained 2 doubles, a table w/2 chair, a flat screen and dresser/microwave/refrigerator combination. The sink was located outside of the bathroom (a plus). We were all able to access internet in moments. The room was clean and the bed very comfortable. Logan's was within walking distance and we enjoyed dinner there. I saw no pets nor signs of pets on the property. The hotel was quiet and we had a quick and pleasant checkout. Flora was on duty during our checkin and checkout. Thank you for your friendliness. We enjoyed our stay and plan on visiting again on our way back through in a few days. (Just a few miles from Ruby Falls/Rock City.)

    « Not the best »

    We checked in and couldn't get in the room. Took the night Manager coming to try repeatedly to get door to work. Finally got in, room was outdated compared to pictures and hot. Had a/c turned down to 60 just to try and cool it. Bathroom was small and no vent to take heat out or let a/c in. Was told by Manager on duty that happens all the time with the doors??? Breakfast was good and that was about it. Paid 140 for the night and could have paid about 20 more at several surrounding places that looked much nicer. I will remember that again if we go thru there.

  • 3
    « Decent Hotel »

    Nothing fancy about this hotel. It served its purpose for a nights sleep. Beds are very comfortable. I think it was a little over priced. I would look around at other places if I ever return to Chattanooga.

    « Great value »

    Both managers at check-in and check-out were courteous and prompt. Check-in manager advised me on the traffic situation. Room was clean and quiet. Breakfast was good. I received an automatic Best Western Rewards membership. I would stay there again,

    « cramped »

    Room was cramped and parking is terrible. Service was outstanding! Pool was small and needed cleaned. Location was nice as it was on the outskirts of Chattanooga. If you are just passing through and need a descent place to stay this will be perfect. If you and looking for a comfortable vacation get-away opt for somewhere else as this place is quite cramped. Overall it was fair but nothing to write home about.

    « Good fit price and location. »

    Don't stay on road side, you will hear traffic. Advertise with views, I didn't see any. Now the good stuff, very clean, good staff, good pool. Close to attractions. Wendy's, gas station and beer store within walking distance. Also a Logan steakhouse, but I wouldn't recommend.

    « not worth the money »

    immediate check in was a bad start to the stay - waited in lobby for 10 minutes before i had to go to the upstairs and find management (living quarters above lobby). breakfast seating is limited and they do not have a high chair. breakfast is very basic and not that great. ac in room seemed to never work properly - it would only run for a few minutes and kick off. parking is tight. only benefit is location. not worth the money though.

    « Takes dogs...that's about it »

    This BW is close to the highway, which is good. You get there late from a long drive, you check in, you sleep, you get up and leave. That's about it. The rooms are nothing special, but at least they are clean. The heater/AC is loud and mostly ineffective, but it drowns out the parking lot noise. The TV's are ancient, and the 'breakfast' is....uninspiring. Overall, this is a place to stop on your way if you need 8 hours rest, and have dog. If you don't need a dog friendly place, there are better options.

    « Those With Chemical Sensitivities and Allergies Beware! »

    They really worked hard to accommodate me but this hotel's cleaning products set my allergies off BIG time! It is VERY clean and it was just too much for my system. Eyes began to burn, throat closed up, ears began to get stopped up. They gave me another room with carpet versus hard wood but the air conditioner did not work in that one. Overcleaning. If you are sensitive to such things, beware!

    « Not so pet friendly »

    We stayed for 3 nights after making a phone reservation for a pet friendly room. When we arrived they had overbooked an only had regular rooms available - they called us twice on two different days about dogs barking in the room and asked if we notified them that we had dogs - this staff obviously doesn't talk to each other or keep good records or even look into situations before calling us on our cell phone - but the people smoking in the non smoking rooms next door was obviously fine too, outdoor area to walk pets was extremely tiny and the poop bags were always empty, breakfast wasn't very good. Rooms weren't extremely clean, size was okay and they did have a coffee maker, blow dryer, table and chairs, mini fridge and microwave which is always nice. Hotel had a pool but was worn and needed to be updated. I would definitely go back to Chattanooga - it was great town with lots to see - but I won't be staying here ever again. It's a shame because we picked this hotel since it was listed on the Rock City (which is dog friendly) website as a pet friendly place - I'd pick one of the others to try! It was a good location - short drive to attractions and shared a lot with a Walmart. However, after staying here I'm surprised a destination like that would advertise a place like this.

    « Fine for what we paid »

    Lots of fast food and Walmart nearby. The room was fine- clean, roomy. It is motel style, which some don't like. Since it is pet friendly we were awakened at 6 AM by a dog going out and barking. Breakfast was fine, average. The staff was super friendly.

    « ABOVE FAIR: Not a retreat obviously, but I've definitely had worse. »

    Stayed in chattanooga for one night and paid less than 100 for the room. Overall the experience was worth recommending to another traveler. PROS: *The staff was nice, we had someone named Isaiah taking care of everything at the desk for us *The pool for the hotel was clean and even open a little later than regularly scheduled *The rooms were updated, such as flat screen TV and a/c to help beat the humidity of the area (I never thought this was something to be glad about until I paid for a hotel three times as much as this room and the TV were still fat back Flintstone aged and there a/c did not work) *Their breakfast is free *BEDS WERE EXTREMELY COMFORTABLE! (I was jealous of their beds in comparison to my own at home) CONS: *I suspected the bath tub was not cleaned correctly after their last guest so I did not take a shower *The stairways outside of the rooms are loud at night with late comers (I was too tired to notice but we did notice before drowning in sleep) *There is only an ice machine upstairs on the 2nd level and you must bring your own little cup or bucket *Parking spaces should be a little more wider apart (a lot of trucks were there that night we stayed and I was afraid someone would hit my car or vice versa of me backing out) *Felt as if I needed more blankets so I stole the other bed comforter and used that *Although we only stayed one night and was afraid to make use of the shower, if we would have there would not have been enough towels for the 2 of us.

  • 3
    « Motel with split bathroom »

    Isaiah is wonderful and gave his help with a smile and grace. On the other hand, It is a motel and someone tried to get in our room at 12:30 at night! The bathroom sink is not part of the bathroom itself so if you travel with an early riser, lights are a problem.

    « 1 Night in Chattanooga »

    We stayed just 1 night in Chattanooga so we could go to the Tennessee Aquarium. This hotel was only a few miles away. It's located next to a Walmart shopping center, gas stations and restaurants. It has exterior halls but everything was very clean and nicely done. There was an outside pool that we didn't get the chance to use but it looked very clean and nice. We would stay here again if in the area.

    « Good Value. »

    We stayed here a couple nights while traveling with friends on vacation. There is nothing fancy about this hotel. Just good basic accommodations. Our room was clean and everything worked as it should. The staff was very friendly. We would stay here again.

    « good experience »

    Good room, service, and breakfast. Only thing needing attention was extra care to the bathroom repairs. The ceiling was stained and a hole around the shower head and vent that needs to be repaired. Staff at check-in very helpful.

    « Definitely NOT a "Royal" place to stay »

    Front desk personnel was very welcoming and friendly; however, they gave us the wrong key. After getting the new key, we walked into a room we had not booked (it was a smoking room with just a king bed and we had booked a non-smoking room with 2 beds). By this time, my husband was aggravated as it was late and we had already unloaded and carried all our bags around for 15 minutes. The room décor was ok for a budget level hotel, but the noise level from the highway kept my husband awake most of the night. The shower was large, but the bathroom did not have an exhaust fan to remove the steam and moisture, which made the room even more humid. I didn't mind my bed, but my daughter said hers was very uncomfortable. The free breakfast was nothing to brag about, but always a plus to have. All in all, I definitely wouldn't stay there again with all the other options in the area in its class. We usually stay at hotels with a class rating of 2 1/2 or more. This was rated a 2 1/2 star hotel, but it was definitely not as nice as all the others we've booked in its class.

    « Travel for Pleasure »

    We had stayed at this hotel before so did not search for any other. This time was not a pleasure. It was just the two of us. There was only 1 bath towel, 1 washcloth and 1 hand towel. One bar of soap and 1 bottle of shampoo/conditioner. The room was not very clean and was shabby looking. Good thing we had two double beds because there was no way we could have slept together. Breakfast had very few choices. Will not be staying there again.

    « Nothing "Royal" About the Royal Inn »

    On arrival, the Best Western couldn't find our reservation made through maybe this was a sign we shouldn't have proceeded, but we made a call to who confirmed our reservation was in fact forwarded to the Best Western Royal Inn on the 8th November 2015. The clerk on the front desk said there were rooms available, and so we checked in. On entering the room, we quickly discovered a tissue by the bedside unit, which had not been removed when the room had been "cleaned" from a previous guest using that room. We could also see on the "wooden" floor where a fizzy drink had been spilt and not cleaned and also this "fizzy" drink was evident against the wooden bed head too. Light by one side of the bed, the socket did not work to charge phone / camera etc. Loose toilet seat and also loose towel rail in the bathroom. Also behind the bathroom door dirt and dust as clearly they only open the door to "clean" and I will use term loosely and do not clean behind the door! The rooms were noisy as you could hear guests in adjoining rooms. Limited toiletries supplied and not topped up on a daily basis. We were out for all of the next day and when we arrived back to the room, our bed had not been made or freshened with clean linen. There were however, clean towels and the bins had been emptied. We asked at the front desk why no clean bedding or the bed remade and was told " it is done every other day". OK we accepted what we were told. The following day having been out for the whole day again, we returned to our room to find the bed had not been remade or bedding changed, which we had assumed would happen as we had been told the previous day. As we were checking out the next day, it wasn't worth going to reception to say our room had not been attended too. The breakfast was very basic and didn't look appealing. Towels very thin and old. It seems for security reasons also they change the internet log in code every Monday, but don't tell their guests. It would be simple to mention this at check in, put it in the guest information folder in the room, phone the room for those guests still staying and leave a message for them advising of this. But no its for the guests to find out when they cannot log on to the internet. There is also a sign saying pets allowed by prior arrangement, if we had known this we would definitely have not stayed here. We never stay at places where pets are allowed, as this is our personal preference. It doesn't bear thinking about what those rooms are like that have had pets in - you would like to think that they have designated "pet" rooms, but who knows. The hotel was close to Ruby Falls, Look Out Mountain/Rock City / Incline Railway. There is a swimming pool at the "hotel" but it didn't look inviting. Upon check out - the Manager, Flora asked if we had been happy with our stay and so we mentioned all of the above - she did seem somewhat surprised and shocked. She agreed to refund one nights stay, which was appreciated. However, on checking our booking confirmation from, on arrival back here in the UK, we have in fact been overcharged and not the rate agreed last November, and as yet no sign of a refund on the on line banking showing a reversal of the overcharged cost and a revised bill, which is still more than the original confirmation of the cost from This will be taken up with both parties. Can really recommend Logan Steakhouse virtually adjacent to the BW. BW are run on a franchise basis and I cannot believe this place is allowed to trade under this international banner. This place needs investment, the pictures shown on the internet are very deceptive, clearly the management are happy to overcharge you on an agreed rate and clearly not wanting to reinvest in the property. Couldn't wait to leave.

    « Not a good place to stay »

    The staff was great but the room was terrible. The bath room need to be cleaned the curtains smelled like smoke. They told me we had the best room in the house, not so. The grout around the toilet & bathtub was so black it looked like it has never been cleaned. The dirt behind the bathroom door tells me they don't mop the floor

    « Comfortable, convenient motel »

    Clean room, comfortable beds, and wonderful, helpful staff. Check in and check out were easy. I brought two dogs who loved the place! It was great to find a convenient, reasonably priced motel that accepted dogs. The best thing about the motel is the staff -- from check in to check out. Thank you.

    « Stay on the other side of town! »

    Truly disappointed with this Best Western. This is what makes me leery of booking in advance. No reason not to glue down wallpaper where it is coming away from the wall. My white socks were dirty from walking on the carpet.

  • 5
    « Great Inn »

    We had an overnight Motorcycle trip with 3 other couples.... We attended the Cornbread Festival in South Pittsburgh, TN..... The room was clean, roomy, nice mattress & convenient... Check out & check in was very easy... The Breakfast was sufficient... We will stay there again in the future..,

    « Best hotel »

    Excellent place to stay. I would highly recommend it! The room was nice, clean, & comfortable. The breakfast was yummy! We would definitely stay there next time we're in Chattanooga. The hotel was convenient to get to and to get back on the interstate from. '

    « Great Hotel for the Price »

    The B.W. Royal Inn, Chattanooga, TN is a very clean hotel. The price is reasonable with a great FREE breakfast: eggs, sausage, biscuits & gravy, toast, waffles, yogurt, coffee, milk, cereal, bagels, fruit, etc. I recommend it.

    « Good value »

    This hotel is great value for an overnight stop on I-24 or for touring Lookout Mountain area. It is conveniently near the interstate and restaurants. The breakfast is simple, but adequate. The staff is very friendly and professional.

    « One night stay on trip north »

    Just stayed over night on our trip north from Florida. Room was clean & newly renovated. Hotel staff was friendly & helpful. Close to the highway so easy to get back on the road in the morning. Didn't stay for the breakfast. Will stay again.

    « Good night. »

    Old but clean and well maintained. On a hillside so getting in and out of the car can be tricky for us old folks. Near attractions. Good breakfast. We've been hear before and will stay again when in the area.

    « Tight Parking - Smelled of Smoke »

    It was a late night stop to get a room during a recent trip from Florida to Indiana. There are several hotels in the vicinity, but I chose the Best Western because of good past experiences with this chain. If you drive a larger vehicle, such as my pickup truck, be prepared for the small parking lot that wraps around the building. When cars are parked along the edge, it makes it very tight to fit around the building. While the bed was comfortable, the room smelled like smoke once I turned on the AC unit. People go out on the walkways and smoke outside, so there really isn't any way to get around this. Had I known, I would have stayed elsewhere. The rest of the room was what a bit less than average for the price paid. The decor and furnishings are somewhat dated and the shower wasn't anything spectacular. Again, I did sleep comfortably, which was really needed. Also, the breakfast area is in the lobby and is very small. I think there were maybe four tables in all.

    « Good Location - Noisy - Ok Hotel »

    Our room was on the second floor but as the parking lot slants we did not have to walk up stairs. They did not have a king room available so we had two doubles. The room seemed dated but had a fridge and microwave. I understand this is a highway motel but it had some type of boys team there and they ran up and down outside the door and some kind of basketball bouncing on the floor above us and jumping on the bed. it was horrible. I called the front desk and it slowed down a little but not much. The next morning as we checked out the clerk apologized and said they told the coach. There was no shampoo or conditioner in the room. There is a Walmart across the street so I was able to buy some.

    « Accommodating staff »

    Breakfast at these places aren't very good, everything else is just fine. Liquor store next door, Chicamauga(sp)National Military park is 20 minutes away. Uber to downtown for $8 plus tip. Area lacks decent restaurants, Logan's is probably the best chain nearby.

    « New Renovations but very noisy »

    I stayed one night on my way from Florida to Kentucky. The room was very nice but the floors are tile. I was on the first floor and could hear the child above us running back and forth all night. If I stay here again, I will choose the top floor.

  • 2
    « Disappointing »

    The location of this hotel is good. It's in a beautiful area of TN. That said, the room was disappointing. The bathroom area was not clean. Every time I walked into that area, my feet were dirty! The rest of the room was acceptable. The breakfast was fine. I would not, however, choose to stay here again.

    « Desperately Needs Cleaned and Updated »

    Ok, the only positive thing I can say about this place is the location is convenient to I24 and 75. With that said, the room we had was not exactly clean. In fact, I'm pretty sure the toilet bowl had not been cleaned. The bed was made sloppily made and the sheets were dingy and stained. The couch in the room was filthy and looked as if it had seen better days several years ago. They are pet friendly but there is no green space to walk your dog. We did not stay for breakfast since I figured it would be about as good as our room. Also, this is not a hotel. It is an old motel with all doors opening directly into the parking lot. When we left, there was a some guy sleeping in his pick up truck so it would be safe to say the parking lot was not monitored.

    « Disappointed »

    Disappointed that we were given a smoking room. When we made reservations on trip advisor, there was no indication that we would receive a smoking room. It didn't provide an option to pick smoking or nonsmoking. Other than that, we were satisfied.

    « Would Stay Again »

    Service and staff were exceptional. Breakfast was better than expected. Hotel a little dated but clean and well equipped. Convenient to several restaurants, wal-mart for incidentals and area attractions

    « Basic hotel »

    We stopped here on our way home from New Orleans, very basic hotel out door entry to the rooms. They were somewhat dated and not really worth the charge. There is a Logan's roadhouse very close, walking distance. Ok place not high on my list of places to return.

    « So close to everything »

    My wife and I stayed at the Best Western Royal Inn on a trip to Chattanooga. At check in Angela was very sweet and helpful. The room was clean and roomy. The hotel was very close to Rock City and Look Out Mountain. There was a Walmart right behind it which made for easy shopping of a couple things we needed. Overall I was very satisfied we our stay. I would definitely stay there again.My wife and I stayed at the Best Western Royal Inn on a trip to Chattanooga. At check in Angela was very sweet and helpful. The room was clean and roomy. The hotel was very close to Rock City and Look Out Mountain. There was a Walmart right behind it which made for easy shopping of a couple things we needed. Overall I was very satisfied we our stay. I would definitely stay there again.

    « Clean and just what we needed »

    My familly of 5 decided on a quick overnighter in Chattanooga to visit the Aquarium the next day. We were in room 220 and it was just a plain double queen, but it was a lot more spacious than we expected it to be and very clean. Room rates were a lot cheaper than if we were to get a place closer to the Aquarium or get the hotels with the "aquarium packages". We ended up spending less money by staying here and buying our tickets separate.... and we were only 10 minutes from the Aquarium. It was just what we needed. Every staff member I saw was extremely nice and we had a great time. Thank you Best Western Royal Inn! We will be back for our next overnighter!

    « DO NOT GO HERE! »

    I had issues my second day there. My room needed to be clean and I needed fresh towels Etc. So I left in the morning to go on my adventures and when I returned my "do not disturb"hanger was mysteriously hanging on the OUTSIDE of my door. I am 110% certain I didn't put that there. I specifically remember seeing it on the floor in the room next to the desk .The housekeeping lady (who I saw that morning outside my door cleaning the next room) obviously didn't feel like cleaning my room and opened the door and put that hanger up when I left . When I returned I went to talk to the front desk lady and told her my situation . She was oh so very rude , looked at me with a snotty face and says "well what do you want me to do about it " . I got real upset and she called the managers on the phone and and was saying to them "I'll quit if you make me clean that room blah blah blah ...completely unprofessional. She didn't by any means handle the situation properly. She should have apologized and said let me get you towels or something !!! It was ridiculous. Horrible customer service. The next morning the manager spoke to us and the housekeeper lied about putting the hanger there and claimed it was already there. Why would I put it there if I needed my room cleaned?!! Hello! She needs to be fired. Or they need to get cameras so they could have seen her do that. The manager apologized but seemed to be siding with the employees and not believing me . She kept trying to justify it by sayin "well I saw the do not disturb sign".Well that doesn't mean I put it there!! The housekeeper put it there then the manager saw it AFTER! It isn't rocket science I'm just absolutely baffled this happened. Who does that ?.. . As far as everything else...The walls are paper thin and you can hear everything from the parking lot and the rooms above and next to you. The parking is super tight . The only positive thing about my stay was the biscuits and gravy. They were amazing and the bed was comfy

    « Great stay, clean rooms, excellent breakfast »

    We were passing through Chattanooga and enjoyed this location because of it's proximity to Lookout Mountian. It is also located close to great shopping and restaurants and away from the busy traffic of downtown. The staff are great, rooms are spacious and the breakfast delicious.

    « Pet Friendly »

    Good place to stay with a pet. Rooms were set up for pets. There was an extra charge per pet. Good clean room. Good service. Will stay there again. Good location to stay when visiting Chattanooga Tn. Local gas stations were lower than most in Chattanooga.

  • 5
    « Driving Half Way to Chicago »

    Everything was excellent. I plan to stay here again when going back to Florida. Rate was very good and it was a great place to stop and get needed rest before traveling to Chicago. Breakfast had eggs, sausages, cereal, juice, waffles, yogurt, donuts, bagels, biscuits and gravy, toast, coffee and milk .Everything was hot and was always full.

    « Unprofeesional manager »

    Manager was going to charge me an extra 6.00 for another night, so I checked out as it was the principle.I explained that I usually stayed there when I came in town and wanted to keep the same rate but he would not hear of it.. I will stay here again, mainly due to 6.00 There is a lot of completion and I'm others would appreciate my business.

    « Good for price »

    Staff very courteous and knowledgeable. Walking distance to restaurants, good hot breakfast. Laminate flooring was a surprise for a hotel and décor was sparse but everything clean and comfortable. Good value for the price.

    « Confortable bed »

    Hotel met our needs we would stay there again. Standard fare continental breakfast. Conveniently located near I-75. Comfortable bed. Clean room. Embarrassing problem when we couldn't get the toilet to flush. Housekeeping wasn't in, requested a plunger that a staff person brought to the room. We fixed the issue ourselves.

    « Economical Surprise »

    We were looking for something economical on our way to FL. This place was a very pleasant surprise. When we walked into our room, it smelled fresh and clean and looked spotless. The sheets were soft and VERY clean. Could have used an extra blanket. The free breakfast consisted of eggs, sausage, biscuits and gravy, juice, waffles, bagels, donuts, yogurt, cereal, coffee. The breakfast area had a great TV, free newspapers and wsvery clean. The reservationist was so pleasant and accommodating.

    « Decent place for the money »

    Stayed here only 1 night while passing thru area. Room was clean & spacious. However is a little dated. Handicap travelers might have a tough time here as the property is on a big down sloap on side of a hill. parking lot is not flat at all. Next door to a Wendy's & a Logan's Roadhouse. We would stay here again if passing thru.

    « Not worth the money. »

    I could not remember from several years ago why we stopped staying here but our recent trip reminded me why. We requested a first floor room for my disabled wife but this did not happen. Common amenities like shampoo, conditioner, lotion, etc were not in the room and a call to the front desk yielded that they do not supply them and never have. The towels were as rough as sandpaper and the beds were lumpy. Did not sleep too well this night. On our return trip through Chattanooga we stayed at a Quality Inn at exit 175 for $30 cheaper with a full display of amenities and soft, fluffy towels. We also got the first floor as requested.

    « Great Place »

    I have stayed at this hotel every time that I have been in the area. It is very nice and clean. The employees are very nice and very efficient. The beds are very comfortable and clean. I love the hardwood floors. Sure looks better than the stained carpet. I would recommend this place to anyone. Room 113 is my favorite.

    « Exceptional »

    The Royal Inn has exceptional Staff and super clean and comfortable rooms every time we stay. The beds are so comfortable you don't wish to get up. The staff is very helpful even offering to assist helping with taking bags up the stairs. Always go the extra mile.

    « Great bed, very clean, friendly staff »

    The only reason I, personally, wouldn't give this hotel five stars is because it's located right next to a Walmart on a somewhat busy highway, and there isn't much else to choose from in the immediate vicinity as far as restaurants and shopping. That may be seen as a plus to some travelers, however. It was fine for our purposes--we just needed to use our rewards points to stay one night and weren't looking to do any sightseeing. The king bed was very comfortable, and the tub was pretty big with plenty of hot water. Air and fridge worked fine, and check-in was easy and courteous. Would stay again if passing through Chattanooga, but wouldn't make this a destination as it is kind of out of the way for touristy-type things. However, the downtown area, restaurants, and aquarium are close enough that if you were to prefer staying away from downtown, it wouldn't be too much of a hassle to drive there.

  • 5
    « AMAZING Bed, I wanted to smuggle it home, nice motel »

    I had room 202 and it was a very nice, clean room with the best bed in any motels I have ever stayed at. Nice breakfast, good staff. Staff recommended a dinner establishment up the hill (Roadhouse) which was also a great choice. I will be back when I come thru again,

    « Poor customer care »

    Far below standards no hot water in the am did nothing to rectify the situation, No wake up call. Breakfast was below standards for Best Western. Beds were extremely hard. Kind of noisy, semi's park near rooms and run all night, tankers blowing off pressure and making noise all night. Check out staff rude when asked about no hot water in the am, said it is out of our hands.

    « Perfect for our needs »

    Room was clean & beds comfortable, great continental breakfast. Friendly staff. Nothing fancy but that's not we required so this was a perfect layover with fair prices. Would stay again if in the area.

    « Welcome stop of quality beside the freeway »

    We stayed here en route to Memphis during a driving holiday in the USA. We were trying not to stay at the freeway side accommodation precincts, so when we got to this one, we wanted to make sure the hotel was of a good standard. The Best Western brand promise is good and we were not disappointed with the Royal Inn. The room was quite large, with modern decor and furniture. The location was noisy, however the quality of the building and insulation of the rooms, meant that once the door was closed, there was little noise from outside. Breakfast was substantial and served in a comfortable dining area. The hotel is adjacent to a small shopping mall that includes a Walmart, so it was easy to walk in and get food and supplies. Check-in was friendly, but check out, by a different person, was a bit clinical. The person was of little help when I asked for advice on Best Western properties in Memphis.

    « Nice place to sleep »

    Room was great bed was comfy, room stayed a comfortable temp, tub and lamp shade little messed up, but overall i was happy breakfast was great, cups little small for juice but taste and quanty were great, internet was tad slow, but that could have been my device. tv wasnt best quality was very hazy, but watchable. id stay again fro sure if i needed to be in that area or passing thru again

    « Business »

    great hotel like the bed in room 212 , breakfast is good and hot, always clean and the staff is very helpful. Flora the manager is very acomidating and making sure our needs are met . we generally have a staff of at least 10 workers staying at the hotel with us..

    « Good for the Basic Traveler »

    The hotel has a good location for getting to Chattanooga and very convenient to Lookout Mountain. A few restaurants close and the restaurants in Chattanooga are 5-10 minutes by car. The beds are comfortable, the room is a good size, ample parking, the room was clean, hotel breakfast was standard, wifi free but so so... in other words, all amenities as expected. Nothing great but very comfortable. The main attraction was a family of cats that regularly hung out in the parking lot. They were the only distinguishing characteristic of this Best Western.

    « Good location »

    Very easy to get to when coming into Chattanooga from the NW. It's close to Lookout Mountain, so that was fun to explore, The room was clean w/separate sitting area. We are in a corner room next to the road, so traffic was a little noisy. Breakfast was adequate. We'd stay here again.

    « overnight stay »

    could use a little repair work in bathroom but other than that all is good. The outside area close to the property could be much cleaner than it is today. it makes the place look dangerous to stay there,please clean this up

    « Best value for the quality »

    The room is very comfortable for a young family, it is split into 2 rooms one with sofa bed and on the other section is the king size bed, very clean, overlooks the mountain where it is a beautiful view, adjacent to super Walmart, Parking is on a hilly area so your car will be parked in an30 or 40 degree angle. They have a good breakfast. Staff are very helpful. Very close to attractions. Very reasonable price.

  • 1
    « Don't. Bother. »

    A partial list of failings of this motel: 1. Front desk person WAY too interested in berating an employee to even bother noticing a customer (and four groups were waiting.) 2. Pet room we booked (for cat) had animal food spread throughout room, along bed, in bathroom. No vacuuming had been done since prior visitors (but we were paying $15.00 for a pet room cleaning.) 3. A nail sticking up out of a border strip from carpet to tile entering bathroom, to the point it could have cut a foot. 4. Coffee pot did not work. Had to be replaced. 5. Shower head ring pulled away from wall. This is obviously a way out of date, poorly maintained 1960's motel in need of intense rehab or demolition.

    « Great Place »

    Stayed there one night property was maintained in excellent condition. Common areas were clean and liter free balconies and steps were swept and mopped.The room were the cleanest I have stayed in and have stayed at many 4 star resorts and recently a five star that could not match how clean this room was.. Also the the staff was eager to meet any of your needs. You would be hard pressed to find a nicer place at this rate.

    « Passing thru »

    Passing thru on the way home for Christmas and needed a place to stay. Clean and quiet. Better than I expected. Reasonable rates. Breakfast was decent. Beds were comfortable and the showers had great water pressure! I would stay here again.

    « Two night stay »

    This hotel is located on the outskirts of Chattanooga, near Lookout Mountain and Raccoon Cavern Mountain. It is a short drive into Chattanooga, and just off the highway. The room had 2 double beds and was quiet. Breakfast in the lobby was delicious and plentiful - the gentleman handling the breakfast area was most efficient. Angela and Peter at the front desk both answered every question we had about the area. We did have an issue with the toilet in our room the last night - we were given a plunger and told that the plumbing was due to be snaked out the following day.

    « Pleasant stay if traveling with dogs »

    No complaints here, except for the noisy heating/air conditioning unit. Clean, nice beds and pillows, no carpet on the floor which is good when staying in a pet friendly room with your own pets. Not a bad hot breakfast in the lobby, scrambled eggs, sausage, biscuits and sausage gravy, juices, yogurt, cereal, and the coffee is not bad for hotel coffee. Grassy area to walk the dogs, even poop bags available in dog walking area. A little pricey for each dog ($15 extra for each dog), but all in all, a pleasant place to spend the night.

    « Nice Place! »

    We were traveling from Florida to Illinois and had only recently started staying at Best Westerns. This property did not disappoint! The desk clerk was friendly and explained the amenities. Nice clean room, pet friendly, beautiful wood laminate floors instead of nasty carpets. Coffee pot and blow dryer in the room, as well as a microwave and small fridge. Located conveniently just off of I-24, with lots of dining choices nearby. The king size bed was perfect! It had nice clean sheets and plenty of pillows. Breakfast is served beginning at 6:30 a.m., and there's a nice selection...scrambled eggs, waffles, biscuits and gravy, sausage, coffee, tea and juice. Because we're now Best Western Rewards members, we got a $25 discount and additional points to use on our next trip. You can also request a room with a view of Lookout Mountain! AARP, military and AAA discounts are also available. All in all, a welcome stop on our trip!

    « Stayed here over night traveling to cruise »

    We stayed at this hotel on the way to going on a cruise. The rooms were very clean bed was comfortable. Would stay at this hotel again. Very good location right of the interstate and very easy to find.

    « Finally, a hotel that thinks »

    We have had no luck finding a decent, reasonably priced hotel room that allows dogs while traveling. We only need a room overnight so we don't want to spend a lot of money. We found this hotel on this site and decided to give it a try based off of the reviews. We checked into a clean room with laminate floors. I don't know why more hotels who allow pets would put laminate floors in their pet rooms. No pet smells to clean up. No stains. Thank you Best Western!

    « Great Location »

    We stayed here for two nights. The hotel was very clean and extremely reasonable. We couldn't have picked a better location. It was convenient to everything we did while we were in Chattanooga. The check in process was very easy and the staff were very friendly. We did not take advantage of the breakfast offered but I did pass through the lobby one morning and it looked like a nice offering. The only thing I would have to say negative, and it was not that bad, was one side of the king bed dipped a little bit but I still slept well.

    « Pet Friendly Rooms With Smart Design Features »

    I have stayed in many a hotel with my dog and usually that means that you have to settle for a smoking room with questionably stained carpet. Not so a the Best Western Royal Inn. They put a lot of thought into the comfort and convenience of their pet?friendly rooms. So much so, that I decided to take time to write a review. 1. The floors were a beautiful wood laminate! I've never seen that before. No carpet. Which was good since it was rainy while we were there. (It would be helpful to have a broom in the room to sweep out grass clippings in between maid services). 2. Location ? the room was right across from the dog walking area. And they had a special trash can with pick-up bags available. 3. Hair dryer ? at first I was confused by the antique looking hair dryer but soon I realized that it was intended to be used on people and pets. It had a long flexible hose that could reach down to a wet dog standing on the floor. 4. No comforter. They had a blanket sandwiched between two sheets. Much easier for us and them to keep clean. 5. Quick maid service. Special Thanks to Janine, who cleaned our room. We told her when we were leaving with our pet and she said she would have the room done in 30 min. We always came back to find the cleaning exceeded our expectations. 6. Extra towels without asking - They stocked the room with three sets. One for each person and another for the dog. It was great to have extra towels to wipe his wet feet. The one thing that could have made the room more comfortable - for us - would be the addition of a dresser. The extra drawer and counter space would have been helpful since we were staying for a week and had a lot of dog supplies and extra clothing. But I imagine they removed the dresser so that pets could have more floor space to roam. Big KUDOS to this hotel. It is the best pet friendly room I have encountered in my travels and I applaud the smart thinking that went into the design. Highly recommended for travelers with pets.

  • 4
    « Nice room for the money »

    We don't like staying in exterior room hotels but this was the last hotel in the area that had a room left so we stayed here. The outside of the hotel was the only thing we didn't care for. The inside was great. Rooms are updated with nice décor and clean, just like pictures showed. Just need more tables/chairs for breakfast area.

    « October »

    We were given a large room that had been converted from a Jacuzzi room. The floor was a wooden laminate and very clean. The bath had tile floors and everything was spotless. I prefer these type of floors since you never know what is deep down in the carpets.We were next to the road, but the noise was bearable. The breakfast was the average breakfast but the scrambled eggs were tasty.. Close to restaurants and main highway.

    « Don't stay here if noise bothers you »

    Between being extremely close to the very busy Cummings Highway and other guests making a great deal of noise outside at all hours, this place is LOUD. Bring earplugs or stay elsewhere! Also, while the hotel has been updated, the work done was shoddy at best. It's easily the worst Best Western we've stayed at, though that still makes it better than many other hotel chains.

    « Headed home from vacation. »

    We made Chattanooga our stopover on the way home from Florida with the intention of visiting Lookout Mt. but we were too late and too tired to go. The hotel is older, but the price seemed reasonable. The room was very clean and no bed bugs. We took advantage of the free breakfast before leaving. Close to the highway.

    « Nice hotel »

    A quiet decent hotel. The staff were friendly. The rooms were neat and well kept. The breakfast was average. We liked that fact the parking was so close to the rooms. A number of times I got wrong calls in my room which was annoying.

    « Grandkid Trip! »

    We stayed here for two nights on a visit to Lookout Mountain. The Room was very clean and comfortable. The front desk clerk was very friendly and it was very convenient to Lookout Mountain. The only thing I would like to see different were the hair dryers. They were very old and took for ever to dry your hair.

    « Good Lord!!! »

    When we drove up I was astonished, I thought I was checking into a hotel but truly is was motel in a run area. The decor was updated but the fridge had mold the lock in the door was broken and it was sooooooo musty. The worse part was the cost. $93 a night before taxes. Save your money and go further into Chattanooga...

    « Convenient to Lookout Mountain »

    We were just in town for one night and wanted to be near Ruby Falls, Rock City and Lookout Mountain so this was a great location. Our room was clean and comfortable. We were on the third floor and it was very quiet - not sure if there was an elevator, though. Probably not the best choice in location if you are planning to spend most of your time downtown.

    « Friendly staff, convenient to Lookout Mountain »

    Enjoyed our stay in one of the BW Royal Inn handicapped/accessible rooms. Comfortable beds, the usual communal breakfast, quite acceptable all around. Only issue wife had was with the hair was a strange elongated shape that she had difficulty using.

    « one night stay »

    We only stayed one night but was very nice. The room was clean and smelled really nice. I'm tall so the tall shower heads were especially unexpected. The hotel was near all the planned site seeing places. The breakfast was good and the lady in charge was constantly putting new food out. Would definitely stay there again.

  • 5
    « NIce motel but a little out of town. »

    This is a clean and comfortable motel well situated for Look out Mountain, but it is some 6 miles away from the centre. The journey into the town is however straightforward and is best made on the ordinary roads rather than on the freeway which gets pretty congested at times. There is a restaurant just to the rear which i a lot better than it looks and it can be reached on foot.

    « Comfy »

    The room was clean and comfortable and had both a fridge and a microwave. Unfortunately their pool was not open and looked like it hadn't been in a long time. The beds were super comfy. Our tv was giving us problems and the front desk sent someone right around to fix it. Also they offer the very rare option of choosing a smoking room which works well for my husband

    « Great Place For a Long Weekend »

    Basic, clean, and well - priced lodging! Staff are friendly. Close proximity to several of the Lookout Mountain attractions. Parking can be difficult at times. This was our second stay at this Best Western this year. When we decided to drive down and take our granddaughter to see the sights in Chattanooga, we knew exactly where we would be staying!

    « Great Accommodations for Large Groups »

    My team and I had to train in Chattanooga. One stressful part about traveling with a large group is making reservations and having everyone taken care of. I booked reservations for 10 rooms and everything worked out perfectly! We all checked in quickly and were set up in the rooms we requested. It is rare for everyone in the group to be satisfied but I did not hear one complaint about our lodging. I really appreciate the time and care the people here took to make us happy. If we have any travel needs Best Western - Royal Inn is our first choice. The rooms were clean, large enough to host an impromptu meeting, and the beds were comfortable!

    « Good, clean basic lodgings »

    Very good, basic lodgings. No complaints. It was just as described and a good deal for the price. The location is amazing. Easy to get to Lookout mountain as well as downtown or to the mall. I would recommend this hotel for anyone who is going to see the sights. They also have rooms for pet owners.


Venir à l'hôtel ...

Toutes les directions

Depuis : l'Interstate 24. Prenez la sortie 174 - Lookout Valley. Au panneau stop, prenez à droite, si vous allez vers l'est. Tournez à gauche, si vous roulez vers l'ouest. Le Best Western Royal Inn se trouve 100 mètres plus loin, sur la droite.

Depuis : l'Interstate 59 North. Direction 24 East et prenez la sortie 174, puis tournez à droite. Le troisième bâtiment sur la droite est le Best Western Royal Inn.

Depuis : l'Interstate 75 North ou South. Prenez l'I-24 West, sortie 174, puis tournez à gauche au panneau stop. Le troisième bâtiment sur la droite est le Best Western Royal Inn.

Depuis : l'Interstate I-27 North ou South. Prenez l'I-24 West, sortie 174, puis tournez à gauche au panneau...

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