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BEST WESTERN Premier Genting Ion Delemen,  Bentong

4.0/5  - basé sur 24 notations.
Jalan Ion Delemen 1, 69000, Bentong, Malaysia - Voir la carte
+603 9226 2848 +603 9226 0772

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> Chambre 1

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Bar-salon
  • Café-restaurant
  • Piscine chauffée
    Piscine chauffée
  • Coffre-fort
  • Sauna
  • Spa
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Note des voyageurs TripAdvisor
Sur la base de 24 avis de voyageur
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Galerie photo :
Véritable joyau des monts Titiwangsa, le Best Western Permier® Genting Ion Delemen est perché à plus de 1 800 mètres au-dessus du niveau de la mer et offre des vues spectaculaires sur les vallées en-dessous. Blotti dans les forêts tropicales de Genting Highlands dans la région de Selangor, l'hôtel offre des équipements de loisirs complets, notamment un centre de fitness entièrement équipé, une piscine chauffée, ainsi qu'un centre de bien-être dans une atmosphère tranquille. Nos clients pourront goûter aux meilleures saveurs traditionnelles, ainsi qu'à une gastronomie internationale raffinée dans les différents restaurants disponibles . certains restaurants sont situés dans un cadre surplombant les vues extraordinaires des montagnes et des vallées resplendissantes. Chaque chambre est équipée d'une télévision à écran plat 107 cm . les suites d'une, deux et trois chambres sont dotées d'un coin salon séparé et d'une kitchenette. L'hôtel offre les équipements standard dans toutes les chambres, notamment yukata, pantoufles, cafetière et théière. L'espace de réunion de l'hôtel se compose d'espaces intérieurs et extérieurs . il peut accueillir de nombreux événements et est idéal pour les initiatives de consolidation d'équipes. Un service de navette gratuit est disponible pour accéder à certains sites, dans un rayon de 15 kilomètres de l'hôtel et des services de location de voitures sont disponibles sur demande. L'aéroport Sultan Abdul Aziz Shah de Subang est le plus proche de l'hôtel. L'hôtel se trouve à environ 72 kilomètres, le trajet en voiture prend environ 2 heures 30 minutes.

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Arrivée le
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Chambre 1

Avis de nos clients

trip advisor img
Basé sur l'avis de 24 voyageurs
Très bon
En couple En couple 5
En famille En famille 12
Escapade entre amis Escapade entre amis 2
Professionnel Professionnel 3
Voyage solo Voyage solo 0
Rapport qualité / prix
BEST WESTERN Premier Genting Ion Delemen,Bentong
  • 4
    « An Unexpected Find in Genting Highlands with Plenty of Room for Improvements »

    Pros 1. Spacious suites ( had the 1-room suite) 2. Excellent value, service and attitude 3. Lovely views of the highlands 4. Good and tasty breakfast spread 5. Nice small touches - eg. hot chocolate mix 6. Excellent choice of TV and web channels Cons 1. Parts of the building still under construction - a bit dirty and dusty, esp the balcony area and the children's playground 2. Need more directions / signages from the lobby to the rooms & restaurants, especially when guests are staying at different blocks. 3. Corridors connecting the lobby block to the other blocks could be slippery when it rains 4. Quality of the fittings, eg cupboards, kitchen cabinets, main door. Also the electrical switches were just directly behind our mattress and pillows! I'm happy to be provided with a new accommodation option in Genting Highlands - sans the maddening crowd at First World or the rather staid Awana Genting. All in all, there is definitely room for improvements here. As long as the hotel maintains the level of its service, and addresses the issues above, I'm more than happy for a return stay. In fact, the roads leading to the hotel could even make a good jogging track with its beautiful scenery of highlands! (wishful thinking)

    « Unbeatable value for money »

    Hotel was simply a blast - not what i expected. Food was amazing, affordable and hotel service was top class. The room was spacious, well furnished and great value for money. Awesome heated pool too! For around 100usd+ for a 2 bedroom suite - well i am sure i will be back very soon! Good job Best Western!

    « Brand new hotel, friendly staff »

    Stayed at this brand new hotel with a group of motoring enthusiasts. Nice clean and spacious rooms and friendly staff made up for the poor room wifi. Some construction going on for new amenities for guests. Buffet dinner prepared for our group event was excellent, good spread of Asian and western dishes. Given the enthusiasm that the staff shows this will be a good place to visit in the coming months. Great place to stay for groups.

    « New and renovation in progress... »

    No doubt most of our times we are attracted by a new hotel and can't wait to enjoy the facilities when it's still new. Not for this when most parts of the hotel is still renovating which makes it and dusty, even in the room. The plus side seems to be a set of comfortable bed and two TV in the living area and bedroom(we were in a one BRB suite). The finishes of the room were poor with stains of paint. A bar fridge that not working at its best. There is no fresh milk in the bar fridge even with a sign tagged otherwise. An electric kettle but no socket is near cos its inside the kitchen cabinent that makes it hard or impossible to plug in. When we checked it, the living area was duty as well as the balcony. We stayed for 2 nights but was locked out every night after returning from First World.And nobody seems to answer the phone. I guess if the hotel is not ready, BW is better off finishing the rest of its works before enticing guests with offers.

    « Really value for money »

    It was an incredible stay even though we have about 13 pax that falls it was on a weekend and school holiday. The staffs were mentioning there were 3 big companies having a company events. They did not seem under handed and we were very well taken care off with a smile. I couldn't remember all their names but it was an excellent team. The concierge, bellboy, driver, reception, Kembali restaurant manager and waiters.... Compared to the hotels up in Genting, this is heaven. Please extend my compliments to the staffs that made our short getaway (18th Nov 2016 - 20 th Nov 2016 ) so pleasant. They do have a complimentary hourly shuttle bus to Genting highlands and takes less then 15mins.

    « excellent hotel »

    very excellent service especially the concierge staff name Remy a very helpful and friendly.Although checking in is quite a hassle but overall everything else is excellent!The restaurant's food is also really good the manager name jimmy goh is a very friendly guy! I will surely come back again!!!

    « New Place in Genting »

    Overall we enjoyed our stay. We love the room, but would appreciate it if they could actually foresee the number of guests checking in the room and ensure sufficient drinking mugs and bedroom suppers. Despite existing construction works in progress, the Hotel still feels comfortable to stay in. The only setback was the booking done online via their website which does not include breakfast. Their breakfast spread was not that premier. And the nasi lemak atas awan was a disappointment.

    « Lovely staff and has major potential... »

    On the first impressions, it was clear the hotel is still under a lot of construction which is understandable as it only opened about two weeks ago. The location is great and has good views , the lobby was very pretty and clean and on arrival we were offered small shots of hot chocolate which was nice. They were unorganised as our room wasn't done up and we waited around while they were trying to fix the situation but to be fair we were one hour early from check in time. They gave us a upgrade on the room with more bedrooms but unfortunately the room wasn't spotlessly clean. There was dust on the floor and the glass panels in the bathroom and balcony need more of a clean. Also the room smelt very very musty which wasn't very pleasant. My advise would be to train the cleaning team properly. Other than that the hotel was lovely, the staff were very friendly and fulfilled whatever request I had promptly. They opened the new buffet style restaurant the morning we left. The buffet was very nice and everything was very nice and clean. I would love to come back again but would encourage the hotel to pay more attention for the bedrooms to be more clean.

    « Genting's New Charm »

    Best Western Premier (BWP) is located at a new side of Genting. It's front office personnel were friendly and helpful, and upgraded me from a 2-bedroom suite to a 3-bedroom suite! The suite was spacious, clean, equipped with a kitchenette, living area, and flatscreen smart tv was available in the living area and in each bedroom...the beds were comfortable too. The drawback is that the smart tv wasn't functioning well as internet access was unstable. We dined at Hugo and the meals - tapas, pizza, chocolate-chili dessert - were delicious. We also dined at Chopstix and the meals were also delicious. The service at both restaurants was warm and quite attentive. The Oasis indoor pools were a joy especially for kids, and had a good view of the surrounding, hilly area...the landscape outside the indoor pools exuded an air of relaxation...with mist playing a certain positive effect. The playground was sufficient to keep toddlers happy. The drawback is that one could also see construction work being carried out not far from the that view was a bit of a turnoff. The fitness centre was equipped with enough exercise tools for those who enjoy a good workout and the restroom there was thoughtfully equipped with creams and soaps; the sauna room was attached to the bathroom. Overall, the stay was positive and achieved its purpose. I'll return to BWP when it's fully ready (minus all construction work, and unstable internet access) some time next year.

    « Average stay »

    Had one night stay on 14/11 (room5709). I actually email the hotel before the trip to confirm the shuttle service. Thumbs up to Azilina & Bibiana,  they replied email promptly and tried their best to assist me throughout the session. We reserved the ride on 14/11 2115hrs. However we have to wait for second round as there are too many guests waiting for the shuttle van. The driver is apologetic and polite. Didnt get his name. I would like to compliment him for his great attitude. The shuttle service will be great if got more timing during weekdays.  We checked in at night around 10pm and the process is hassle free. Our room is located at another block which you have to walk past carpark in order to get there. No specific instruction is given. We realised the layout of the hotel is abit odd and no signboard. We didnt know where's gym and pool. Not much info regarding facilities of the hotel. Room is spacious and quite clean except abit dusty but we understand it due to construction. But i would like to highlight some points. We found an unknown used towel at the back of bathroom door. And the cushion at sofa with stain. Mobile network in room seem abit weak. Other than that it was ok. We booked thru agoda and we opted the one bedroom suite with breakfast. But the booking showed that breakfast is not included so there's confusion. But the rec staff said he will arrange for us. However the next morning when we went for breakfast,  our room is not in the list. We shiwed the assistant restaurant manager Mr Jimmy our booking. And apparently he said those travel agent doesnt come with breakfast but is ok he can let us have the breakfast without charging us. The way he put it sounds like he's accomodating us but we actually paid for our breakfast!! This can be improved i think. On the check out day we actually wanted to change the timing of shuttle service that we reserved but no one at concierge counter so we approached reception but staff Deroti seems abit reluctant to help and just asked us to wait at the concierge counter. We waited for awhile before bellboy Ammly happened to passby and assited us with a smiling face. If not I dont know how long we gotta wait just for the changing of time. Overall the stay is okay but we think the service standard of some staffs need to be improved and also the cleaniness of the room.

  • 1
    « terrible wifi »

    the room and environment are ok. some part still under construction. evening u still can hear the worker pounding the wall or so... terrible wifi. the tv is control by an apps but without wifi it cant be on. the bathroom is nice but the water is running slow.

    « Great stay »

    We booked a spacious 3 bedroom apartment and the view was stunning. Since its fairly new while some of the constructions are still going on, the rooms did smell like plaster and paint, a little unpleasant but not that a good can of scented spray can't help. And the tv is erratic and the phone do not work. Because it is new, I think its still ok and in hope that they will improve much more in future. The 24 hour gym was excellent and well equipped and the view is superb. Thank you to Mr Prakash who was on hand anytime help was needed. Keep up the good work! The staff was friendly and helpful and the kids especially enjoyed the indoor heated pool. If the management could've made it a tad warmer would've been fabulous. And the breakfast spread was lovely. Overall we wnjoyed our stay and we plan to be back again.

    « Excellent Service! »

    Spacious room and friendly hotel staffs providing excellent services! Checkin was smooth. However, getting to the room from main reception lobby with luggage is a challenge as there are steps to be overcome. It's especially so on a rainy day when the corridors and steps can be very wet and slippery! Scheduled shuttle service to and fro Genting Casino and First World Theme Park is provided by Best Western Premier which is another value-added service! Great views from the unit's balcony!

    « Best place to stay »

    Friendly staffs. Efficient service. Location is fantastic. Food is nice too. The hotel is very near the theme park. The shullte services to and from hotel is really a good idea, as parking at the theme park area is difficult most of the time. What i realy like most is the spacious room. The three bedroom suite is neat and cool looking. Loved it so much.

    « A heavenly oasis set in the cool Genting Highlands »

    A heavenly oasis set in the cool Genting Highlands, Premier Best Western Genting is poised to be a family favourite. Away from the maddening crowds of Resort World, this hotel offers apartment styled rooms ranging from one to three bed rooms. Although the rooms are well appointed, spacious and comfortable, it somehow lacks warmth, figuratively and literally. This is made up by the bright smiles, attentive and friendly staff. The amenities include a well-equipped 24 hours gym and a chic indoor heated pool. Shuttle services are provided between hotel and RW (and the future Fox Studio Theme park) which is about 5 minutes' drive away. The 13 seater mini ?van shuttle operates every 3 hourly during the weekdays, and hourly during the weekends. The various restaurants, progressively opening, offer a good mix of tasty cuisines, and commands stunning views of the mist filled valley below.

    « Still new »

    The hotel is quite a drive from the genting establishment. As gentings would be their rivals. No signages are to a minimal. The hotel however provides a map to the place upon booking. Also free shuttles every three hours for now. The hotel is bright and cool. The walk areas also lack signages especially since it is a big hotel with several blocks. Getting to the rooms from the lobby is a walk through the parking .... odd isn't it. The rooms have a big kitchen area but no kitchen utensils. Only a kettle and complimentary drinks. Ample bottled water. Very little soft finishings to the living area of the room. Feels like moving in to a new house and furnishings not completely unpacked yet. Food was nothing to shout about. Maybe because the restaurants are not completely done yet. It would be unfair to give a genuine rating yet. Still in soft opening stages.

    « It will become better and better »

    Love this new place of Genting highland! Quiet, can view Genting highland from this place, great place for family, business or couple. You can just enjoy the whole day in this hotel, be it with family for children activities where they have indoor and outdoor play area, or just chill at the heated pool! High quality services by Best Western Premier where they offer 5 stars service! Though they are under construction, but it is better than Genting highland hotels.

    « Birthday celebration »

    The service is good, staff are friendly. Some part of the hotel is still under construction tough. One thing the children pool area at the indoor swimming pool is a bit slippery ,I hope the management can do something like place antislip matt near the pool area. The buffet breakfast is good too.Overall I like staying here because of the quiet surroundings and amazing view.

    « It will become better »

    Just had my business convention at this location yesterday evening. The hotel can be easily found with the direction from Waze. Just type Best Western Genting Highland. It is a windy road of probably 2.5km from Petron station to the hotel. The beginning part is not well lit but when you get nearer to the hotel, the LED lighting is bright even under misty weather. It would be good if the developer could install the reflector on the road and roadside steel bar as it's a very narrow single lane road for each direction. The safety of the road could be enhanced and we probably understand that this area is still currently under development thus you can expect some concrete lorry. The cleaning for all rooms is not complete thus you may expect to have some cement dust on the balcony floor or even plaster dust in the sink. It is still at start up stage but I would probably suggest they prepare themselves better before the soft opening. The water heater in my unit is not working but was subsequently rectified. There's no cutlery nor plates in the kitchenette. Only standard kettle and cup. Not sure if cooking/steamboat is allowed. None the less, the hotel offers some of the great view of Genting. The breakfast place offers non obstructive view of the mountains in green. The weather up there is always more chilling than the theme park resort. Most of our rooms offer great view of the mountains too. It's definitely a good place for retreat. I will probably give this property a second chance after a year or so. However, the pricing should be more reasonable as compared to the more convenient accommodations under the RW group. P/S: Manager, why are the plugs and switches designed in such a funny way for the double room?


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Toutes les directions

Depuis : le nord-est. Prenez l'East Coast Highway, continuez vers Lebuhraya Kuala Lumpur-Gua Musang et l'E8 jusqu'à Genting Highlands. Allez en direction du sud-ouest sur Lebuhraya Kuala Lumpur-Gua Musang et l'E8. Prenez la sortie 803-Genting Sempah en direction de Genting Sempah, Genting vers les Highlands, Janda Baik/Inst. Aminuddin Baki. Continuez sur la Route 68. Au rond-point, prenez la deuxième sortie sur Jalan Gombak, Route 68. Prenez la sortie sur la droite. Tournez légèrement à gauche. Tournez à droite. Au rond-point, prenez la troisième sortie. Au rond-point, prenez la deuxième sortie. Tournez à gauche, puis encore à gauche. Continuez sur Jalan Major Philip Lim. Tournez à gauche, ...

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