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Best Western Hotel Auburndale Inn & Suites,  Auburndale

4.0/5  - basé sur 311 notations.
1008 US Highway 92 W, 33823-9585, Auburndale, United States - Voir la carte
+1 863 551 3400 +1 863 551 3437

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Blanchisserie sur place
    Blanchisserie sur place
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 310 avis de voyageur
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Galerie photo :
Préparez-vous aux vacances de votre vie dans notre hôtel d'Auburndale, où l'excitation de LEGOLAND® Floride est à une courte distance en voiture. Assistez à un match au complexe sportif de Lake Myrtle, qui est à seulement quelques minutes de notre hôtel d'Auburndale. Les hôtels d'Auburndale sont réputés pour leur grande hospitalité, mais la nôtre est encore meilleure. Désigné comme Green Leader par Trip Advisor®, notre hôtel est entièrement non fumeur. Accès à Internet haut débit sans fil gratuit et petit déjeuner chaud offert, pour que vous vous sentiez comme chez vous. Le personnel Best Western Auburndale Inn & Suites s'efforce de rendre votre séjour le plus agréable possible. Il y a beaucoup de choses à visiter dans la région, du centre Fantasy of Flight à l'entraînement de pré-saison des Detroit Tigers® au stade de Joker Marchant. Que votre destination soit Winter Haven ou Lakeland, nous sommes à quelques minutes des deux. Vous méritez de vous sentir confortable avec une literie de luxe, des chambres fraîches et spacieuses et le meilleur service en ville. Nous sommes les heureux lauréats du certificat d'excellence de Trip Advisor® 2016. Les hôtels abordables d'Auburndale peuvent offrir une qualité élevée à un prix imbattable. Nous sommes idéalement situés entre Tampa et Orlando, à seulement 30 minutes de Walt Disney World® et à proximité du parc d'attractions Busch Gardens® de Tampa. Le zoo primé de Lowry Park et MOSI sont des destinations populaires. À proximité du tout nouveau campus de l'université polytechnique de la Floride, ainsi que Lakeland Center, Sun 'n Fun et la tour et les jardins historiques Bok Tower. Notre hôtel d'Auburndale est à quelques minutes de sociétés commerciales locales comme Coca Cola®, Cutrale Citrus et Florida Brewery. Les employés de Mayekawa et Colorado Boxed Beef sont des clients réguliers, et les aéroports de Winter Haven et Lakeland sont à seulement dix minutes pour plus de confort. Que vous soyez ici pour affaires ou pour le plaisir, comptez sur notre personnel hôtelier d'Auburndale pour vous traiter comme un membre de la famille et vous assurer un séjour aussi plaisant que possible. Réservez dès aujourd'hui une chambre calme et fraîche au Best Western Auburndale Inn & Suites ! Passez un excellent séjour !

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Avis de nos clients

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Basé sur l'avis de 310 voyageurs
Certificate of Excellence
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Très bon
En couple En couple 34
En famille En famille 148
Escapade entre amis Escapade entre amis 22
Professionnel Professionnel 60
Voyage solo Voyage solo 13
Rapport qualité / prix
Best Western Auburndale Inn & Suites,Auburndale
  • 5
    « Front Desk Welcome »

    While staying at the Best Western in Auburndale on business, it was so nice after a long day to be greeted by Jimmy! What an asset this location has in him. He showed kindness, respect and true hospitality. That's the way it's done. As an HR professional I would hire him on the spot! Thank you Jimmy in helping me navigate an unfamiliar area and, well, for just being a true professional! Would come back here just because of his hospitality. Rooms are clean and cozy, bed ok. Beakfast free and very good. Great Internet.

    « Very nice »

    We stay at this hotel once a year now that it's here. I am overall pleased with this hotel. The first time we stayed it was brand new. I did notice the cleaning staff had not dusted the fixtures in the room when I picked up the clock next to the bed to set the alarm the clock was dusty. I did report it and I'm sure it will be fixed. Staff are nice.

    « Csx engineer. While working in auburndale Florida I have been staying at the Auburndale Best Western. »

    I usually stay at this hotel three to four nights a week. When I left last week I made reservations for 6-7-8-9 November. I was rolled from the job. I called on the 6th and told them I would not be there. I was told "no problem, we will see you on your next visit. Tonight, November 9th I was working in a different location. When I tried to check in, to my surprise my card was declined. This was because Best Western Auburndale charged my personal credit card. I pay with a CLC(corporate lodging card) when I stay there. Now I know why they require a personal credit card. You pay whether you stay there or not. When I called to inquire about the charges I was told there was nothing I could do about it. Only one thing is certain about this. I will sleep on the ground before I stay at this place again.

    « Great stay »

    Very pleased at how great the staff was. We needed directions to somewhere and they printed out by a staff member for us. Breakfast was a great variety, something different each day ( we're here 3 days)

    « Visting grandkids »

    I like this location as it is near my family and would stay more often if I could get an established rate. I have asked the manager for this but have not received an answer. The staff is very helpful and accommodating with all needs. The hotel is very well kept, clean rooms, comfy beds.

    « the very best! »

    This place was fantastic! Best-Western Auburndale, Florida, deserves the highest praise for such an outstanding facility! We will ALWAYS choose to stay here when traveling anywhere near this location because it is so wonderful. The facility was new, clean, the beds were the best we have ever slept in, and the staff so very helpful and pleasant. Thank-you Auburndale!

    « The best stays at Best Western Auburndale! »

    We've stayed at a lot of hotels but this was one of my favorites ever I can't tell you how much I appreciate the super clean rooms the friendly service always with a smile and the family friendliness of the hotel itself thank you so much!

    « Excellent service »

    The room was perfect, clean and bigger than expected. Personnel service and the complimentary breakfast was great. There are restaurants, baseball complex, gas, convenience stores, etc very close to the hotel. The only thing I see as an opportunity is the fitness center because it is small and doesn't have equipment for weight lifting.

    « Awesome stay »

    Awesome stay. Great price. Great breakfast. Fitness center is very modern. The breakfast was good. Rooms were very clean. Everything was awesome for the short time We were there. Will definitely put this place in my notebook for future trips

    « Clean Hotel, Good Price »

    Pillows are half the size of regular ones and super soft, water pressure is horrible. Other than that, staff and hotel is a 20 minute drive from Legoland. Good place to stay, tasty breakfast. Jimmy and Amber at front desk super friendly!

  • 4
    « Great stay »

    The hotel and our room were immaculate and the Staff were very friendly, professional and welcoming. Would have given 5 stars but the breakfast consisted of premade foods that left much to be desired. There also aren't many nearby places to eat that aren't fast food. Otherwise a great place to stay.

    « Great place! »

    Enjoyed my stay from start to finish. DD and Paul were fantastic... DD on my way in... and Paul on my way out. Room was spacious and comfortable. Would also be great for a weekend getaway. Breakfast was good and the attendent was very attentive to what needed to replenished.

    « Excellent Hotel! »

    Everything from the check-in to the check-out was spot on! Staff was very helpful and pleasant! The breakfast was fantastic and plenty of space for larger groups! Looking forward to the next trip in the area!

    « This hotel to us is a five star hotel. »

    Everyone was very helpful and went out of their way to make our stay the very comfortable. Lucy is an outstanding worker. Elizabeth, Amber and Jimmy along with the overnight young lady at the desk were all wonderful. We can't say enough about them.

    « Excellant staff and facilities. »

    We had a company event at this location. The staff made everything so easy. They more than accommodated us and our needs. No request was too big or small. The meeting room was set up perfectly. They ensured we had everything we needed. Everyone was very friendly and professional.

    « There are no "suites". Don't buy into the title! »

    While the hotel was decent looking, there was(I assume) dried blood on the bed sheets, as it was deep red. The "suite" was nothing more than a loveseat added where they removed a bed. Overall I don't feel I would go back.

    « Great for Baseball »

    Very close to the Soccer and Baseball fields for tournaments (under 5 minutes). NIce hotel, very clean. Booked the room thru the WABA baseball recommendations so the rate was decent. Chili's and a Papa Johns right across the street which is convenient.

    « over charge rate hurrican »

    good hotel but they charge me high rate during hurricane. other hotels in the area did not jack up the rate. i had to evacuate and the rate was 50% higher This was very bad for me who stays in hotels in the area i changed to another hotel charging normal rate..


    Due to hurricane Matthew we were on mandatory evacuation. We found many hotels sold out. We choose the Lakeland area and this motel had availability, so we booked the room directly with the hotel. I will NEVER return to this hotel even if it was the last room available, I'd drive all night to find another room, if I had to . The pool area was a great refuge to get some fresh air when it wasn't raining.

    « Hurrican Mathew »

    Upon leaving Disney's Vero Beach resort due to evacuation from the hurricane, I went online to find a hotel in Central Fla. for 2 nights. This Best Western had rooms available. We had a beautiful 2 room suite with 2 T.V.s. 1 for me and the other for hubby. Their breakfast in the morning was good and the staff were accommodating. There was a pool as well that I took advantage of when the weather was nice. When you are in the Auburndale, Winter Park Area this is a great place to stay. If you are an American Legion or Moose member, there are lodges right on a lake about 6 miles from this hotel. Some good BBQ joints as well nearby.

  • 5
    « Much better than I thought »

    If I was to nit pick, I would like it if they 4 hand carts for luggage instead of the 2 carts they had. It would help checking in & out faster. Other than that I really enjoyed my stay. The stores and places to eat were abundant and good. Everything was easy to find. I would go back and would recommend it to anyone.

    « Great value »

    Clean. Nicer than I expected for the price. Friendly service. . Halfway between Lakeland and Winterhaven. 20 mins from Legoland. Great widely varied complimentary continental breakfast. Uncomfortable - extremely firm bed that seemed smaller than the King I reserved.

    « Great place to stay in Auburndale!! »

    We have visited the Auburndale area 4 times since 2006 and we have always stayed here. The staff is wonderful, professional, and courteous. Whether I needed flowers from a good local florist to more recently being helpful in correcting a 3rd Party booking problem. The rooms are spotless, the breakfast is quite good and the coffee and tea that is always available 24/7 is very convenient and tastes good too. We look forward to staying here when ever we are in the area.

    « Nice hotel »

    This was our second stay at this hotel in Auburndale. It is clean, quiet, and the staff is friendly. Our first stay we had a king suite that was one of the best I've ever had!! We just a queen room this time but it was adequate and again very clean. Breakfast is standard hot food, all kept warm and neat with plenty available. We will stay again.

    « Very good, but it is a Best Western »

    I normally stay at Hiltons, but the price of this was almost half of the Hampton Inn in Lakeland. Therefore, I decided to give it a try. It was fine. I really have no complaints. The breakfast was almost comparable to the Hampton Inn and the room was fine. The only downside is that there are more restaurants and better restaurants near the Hampton Inn on Polk Parkway in Lakeland. The AC was loud and the TV continually pixalated (SP??). In fairness, I never let them know about the TV.

    « Just no »

    Really one of the worst hotel experiences we've had in a while. We arrived Friday evening and the hotel attendant just wasn't very attentive. When we arrived there was no one at the counter and we had to wait about 5 minutes tired from the day of travel. We finally were checked in the room. The room itself was clean but the bathtub seems like it is going to drop one of us through the floor. It sounded as if nothing was underneath and with each step a deafening groan taunted our potential demise into the floor below. Not to mention when turning the tub off it was so difficult you had to turn with all your might and the handle would separate from the wall. Now to breakfast when we checked in Friday evening the attendant told us breakfast was at 6am...which is true during the week. Saturday it opens at 7 so we waited and I'm sad we did. All bread items were stale. The timer on the waffle maker was busted, thank goodness we can count for 2 minutes and 30 seconds. I will say the coffee was hot and they had Nutella packets so that was good. Since we had a short stay that was our extent of the use of the hotel...come to checkout at 5am and what do you know, there is still nobody at the counter. We made ourselves some coffee, call out a few times in attempt to entice them back to work and when nobody magically appears we leave our room keys on the counter and head out. Hopefully whoever is working gets the idea that we needed to check out. If you aren't going to have a person sitting at the front desk at all times I highly suggest getting a buzzer so we can reach them where ever they may be hiding. I do not recommend for any business officials who actually have places to be.


    When we go to visit family, this is our hotel of choice. It is centrally located between Orlando & Tampa. The staff is very friendly and the rooms and lobby are clean. The complimentary breakfast is good and starts at an hour which allows you to start the day early. The rates are reasonable. In the many times we have stayed at this location, there has not been any issues and my family has always felt safe. The overall experience at this location is very good.

    « Look for Paul »

    This hotel hosted our entire Soccer Team for a weekend. Paul and Jessica were outstanding. Paul made sure the entire breakfast area opened early to accommodate our early game schedule. He went out of his way to make sure we were taken care of. Jessica also helped us in the evenings to make sure we were taken care of in the lobby during our gatherings. We will be back!!!

    « Nice Hotel »

    Overall my day was quite good. However my air conditioner was broke in the living room part of my suite,the TV didn't work in the living room area as well and I had no ironing board. Even though I had these small issues, the staff was super curious and there to help me through everything

    « Hotel »

    I just want to say frankie and idelsis ALWAYS the time.I stay in this hotel they make shure evyth was right love and love the service they both give me so attented my daughter is special child and the service they give me make me feel like home

  • 4
    « Great place for the money »

    Staff was so nice, very accommodating and helpful. Breakfast was not bad at all, and it was about 20 min from legoland. I would defiantly stay there again when I return to the area next year. Close enough to things to do wihout being in he middle of it.

    « Nice hotel for the price...could improve A/C cooling »

    Third floor isle was very hot, no A/ had some humidity smell and A/C did not cool that much, other than that, the location was perfect, breakfast was nice, rooms were reasonably clean, fridge a bit noisy and bathroom was ok.

    « Family funeral »

    Staff were very kind, our family had traveled down from NC to attend a funetal.Amber printed out directions to the funeral home and Jimmy attended to all our needs.We had called from I-4 wanting directions to the property and he led us right to the motel.

    « Nice hotel »

    The front desk guy Paul was very friendly and welcoming and made sure we had a great stay! The breakfast was very good and they have a waffle maker. The bed was comfortable and the room was very clean

    « A/c didn't cool the room made a lot of noise plus the rooms are to high for a night it's not Worth the stay »

    Not worth the money and stay need a/c that works and that will cool a room I couldn't sleep because the room was to hot and to pay 109 dollars for a half a night was stupid but I need to sleep and didn't even get that

    « wedding »

    great room great breakfast THANK YOU SO MUCH the internet was great no problem by the way the coffee was fantastic and the TV was very good better than what I have at home the bed and the pillows slept like a baby

    « Great place to stay! »

    The rooms are always clean, staff always pleasant and helpful, breakfast was good, AC was cold, beds super comfortable. Great place to stay with affordable prices. Convenient location near stores and restaurants.

    « exceeded my expectation »

    I liked that they have cups and glasses available in the room unlike hampton and marriot. beds were comfy and the location was very quiet and peaceful.. kinda long way to legoland though but for the price its worth the drive atleast for me. staff from the breakfast room and house keeping are friendly I met some of them. front desk not too friendly but not all of them. the black lady doesn't even smile. all in all it was nice and I hope all of their branches are the same like auberndale


    Staff always very helpful, caring.. they make your visit very easy, breakfast is always a nice variety. I would certainly recommend this hotel to all my friends.. Dee Dee very helpful and courteous ..

    « Business Trip »

    Was here on business. Enjoyed my stay and the staff was great. My room was perfect bed felt like my own housekeeping did a good job. I Would like to thank Housekeeping, Lucy, Ana and Carol. Thank you Best Western Auburndale.

  • 3
    « Not our favorite Best Western »

    We chose this BW because of the close proximity to Legoland which was our primary reason for this visit to the area. We are platinum BW reward members and usually try to choose this chain when we travel if possible. There were definitely some pros other than location. The rooms were clean, spacious, the beds and pillows were comfortable, and the staff were very pleasant and helpful. Depending on your priorities, this may be enough to warrant your stay here. My disappointment went a little beyond the room and bedding. We arrived late in the evening, and when we found out the pool was still open, we let the grandchildren swim for a while before bed. The pool area was clean and they enjoyed their swim, but only half of the lighting around the pool was working making half of the pool pitch dark. That leads to my second disappointment. When we came in for showers, the plumbing in the tub was loose and literally felt like it would come out of the wall. Lastly, the breakfast area was very large, opening up to an extra seating area when busy which was great! The area was clean, the food was good and the attendant kept the area well refreshed. The selections were very limited compared to most BW's and we made a trip to the grocery store to supplement the lack of options. Overall, this wasn't a bad stay, but it just wasn't up to the standards we are accustomed to with BW. If these cons, aren't important to your stay, I recommend you give it a try, but we will probably seek lodging elsewhere if we are back in the area.

    « Worst hotel ever »

    We stayed at this hotel for 4 nights. What a disaster! The room smelled of mold, mildew, and musty. Also the floors were filthy to the point of turning black. If you have respiratory problems, this is NOT the hotel for you! We were there for a family reunion and other members staying at the Auburndale Best Western expressed the same opinion.

    « Pleasent stay »

    I stayed at the Best Western for a Florida family trip I had planned for my family, Everything at the hotel was good the only problem we had late at night was when the elevator stopped working. I myself came down the stairs to try and see what the problem was but there was no one at the desk and a group of people I decided to just go back to my room and come back later. When I did come back I'm assuming I came at wrong timing because it seemed like the front desk girl that was working was getting in trouble for not being at the desk by I'm assuming another employee or management I didn't want to make any matters worse so I went back to my room. and called down 30 minutes later and I was informed that the elevator people will be there soon. So I left it at that and woke up the next morning to a working elevator and great breakfast from the best western. The breakfast lady Lucy was so nice and made sure everyone was happy before leaving that breakfast room. I checked out with a young lady Ana, I let her know that me and my family enjoyed our 2 night stay here at the best western and she Thanked me and gave me one of the trip advisor cards and asked me to give the hotel a review and this is the reason I'm here giving my review. I also asked her about the $50 gift card and she explained it to me and asked if she could enroll me in the best western rewards program I said sure and she gave me my temporary card number at check out that was very kind of her to do. The room was nice and very clean the a/c didn't really give any cool air but it did it's job for the wife and kids. And the staff was all good to me and my family next time we plan another Florida trip I would not mind staying at this property again. THANK YOU BEST WESTERN STAFF

    « Nice hotel »

    We have stayed at this hotel before. Great location , about 25 mins to Legoland . They offer a free hot breakfast. The rooms are spacious and very clean. Great hotel for a mini vacation . The hotel is close and located to a few restaurants. There is also a Walmart close by.

    « Legoland visit »

    Nice reasonably priced hotel. Nothing special just a great value hotel. The housekeeping crew did do an exceptional job. When they cleaned the room they also stood up all of my sons action figures by the tv and folded his personal blanket. It was something unexpected and nice. Good to see people still care about their jobs and provide good service.

    « Pleasant »

    Everything at this location is maintained and the staff was very pleasant. Price was reasonable and the location of Legoland wasn't that far. There are a few eateries close by but for a short drive there is just about anything you need. We ate at Chili's across the street wouldn't recommend it, could have just been an off day.

    « Perfect Location »

    We were on the 2nd floor next to the elevator and never did we hear it. The hotel has had a facelift since I was there a few years back. The staff was very accommodating. Ms. Lucy in the breakfast room is AWESOME. We were there to spend time with my granddaughter who just had brain surgery a few weeks ago and didn't feel like getting up. Lucy was able to provide a "lid tray" for me to use to serve her "breakfast in bed". Ms. Lucy went above and beyond, all of her breakfast trays had been used, but she found something we could use. Ms. Lucy, you made our day!

    « Find Another Hotel »

    This was an overall terrible stay. Check-in was smooth. We got to our room and it was an 'accessible' room, which we didn't request. I feel for those who actually need it because there was nothing accessible about this room at all. You had to hold the sink faucet down to get water, and when you take your hand off it stops. How is someone supposed to use this if they are a child or have arthritis? The shower area TRIED to be a roll-in shower but failed miserably. There is a 1.5" lip that would prevent a wheelchair guest from getting into this supposedly accommodating shower. There's no place to put toiletries in the shower besides the built-in shower stool. Are we supposed to use this stool where everyone else's butts have been? The sleeping area was clean and had a nice cold refrigerator. Our room shared a wall with the lobby, and the hotel allowed a group of loud guests to congregate there for HOURS. By 11pm I lost it and contacted the front desk. The walls are paper thin. You could clearly hear conversations in the next room and out in the hallway. The next day we went out and returned at 8pm. Our room hadn't been touched by housekeeping. I called the front desk to ask for towels. They told me they were out.of.towels. A few minutes later they ?found? some towels, but we had to go and get them ourselves. Lots of blunders and nobody seemed to care. Not one apology or attempt to make it right. I have no idea how this place has an 'excellent' rating of any kind. Baffling.

    « good hotel »

    Would like to see breakfast extended to at least 10 am. And updated beds as they are hard and uncomfortable. Front desk service could be a little more friendly and engage with the guest. The rooms are so clean i trust to walk on the floor with my bare feet which is something that i do not do at any hotel.

    « Clean, Courteous, and Convenient »

    If you're visiting this area or its nearby attractions, the Best Western Inn & Suites is hands down the best place to stay. This hotel is located very close to the highway systems so access to nearby cities and amusement parks is quick and convenient. There are many stores and restaurants easily within less than a 5 mile radius. The hotel is very welcoming and the staff pride themselves on cleanliness, courtesy, and service excellence. The room we stayed in was immaculate and spacious. We were even able to fit two cots so that our daughter and nephew could have a sleepover during our stay. We really enjoyed the breakfast. The kitchen attendant Lucy was exceptional. The breakfast bars were always well stocked, the food was great, and the kitchen was exceptionally clean. The staff were very friendly and courteous and they made us feel like we were right at home. The only thing that made us unhappy about our stay was leaving. I'm so pleased that Auburndale has a nice hotel that we can stay at every time we go to visit our family. A very special thanks from our family to Lucy, Idelsi, Frankie, Paige, and all of the other staff members of Best Western that we had the pleasure of meeting during our stay. Keep up the great work guys and we hope to be back again soon!

  • 5
    « Good Accomodations Near Legoland »

    While Legoland Fl is at Winter Haven, we decided to stay a few miles away at Auuburndale when we visited. The Best Western is fairly new, is situated a short distance from restaurants, and within a 15 minute drive to Legoland. Add a free breakfast, clean rooms and moderate rates, and it's a solid choice. Our granddaughter would have preferred to stay in the park's on site hotel, but with our budget we were very happy at a fraction of the cost.

    « Overnight stop »

    Very nice hotel, clean, friendly, good prices and good breakfast to start us on our way. If staying with a family has a nice outdoor pool and lounge chairs around it. But if you have toddlers I did not see a baby pool.

    « Suite #100 »

    Great King size suite! We were a little shocked at the size, however we managed. Good fast food all around us and less than 5 miles to Legoland, YAY! We will definitely stay here the next time we are on our adventure. Happy travelers :-)

    « Hotel was nice, room was huge, front desk was there »

    First impressions are everything. Front desk could be friendlier, or friendly at all. My room was huge, it was 2 rooms with a king size bed. Breakfast was decent, waffles, oatmeal, gravy biscuits, egg disks, cereals, breads, coffee was ok.

    « Very friendly & helpful staff »

    Very friendly & helpful staff. Housekeeping manager went out of her way to make sure we were satisfied with our room. We needed extra pair of pillows & they brought them to us. We also needed a couple of more towels and they brought them to us. Breakfast was very good. Everything was very good.

    « Monopoly for the location does NOT = good service »

    I convinced myself that this was a great place to stay ONLY because it was so close to the FYSA soccer fields but I cannot of sound mind continue to stay there. The "concierge" is quite the opposite of that and the service is the pits even when paying close to $200 per night. I would rather pay in time and gas to stay in Lakeland and enjoy my stay.

    « Trip to legoland »

    Really nice place to stay when going to legoland. It is 25 minutes from legoland. Considering the hotels around the park and the prices, this is the best value. Two main problems were that we got a room the someone smoke in it and the heavy use of bleach didnt help. Also, locals use the hotel pool which does not add to its appeal. Other than that, a really nice chain hotel. Good breakfast as well.

    « Week stay »

    I stayed at the Best Western Auburndale for business. They were very accommodating. Everything I asked for they had including breakfast free of charge. Check in process was quick and easy. They have a listing of local restaurants in the area. Check out was ok took the lady about 2-3 minutes to come but it was ok guess she took a bathroom brake because there was a sign up. My stay was good and I will be returning soon for my family Legoland trip.

    « over priced and noisy »

    I had to stay at this hotel because there was no availability anywhere else. They the overcharged because of a local function, that would of been ok but the place was below standard and was very noisy. I will not stay at this hotel again, the whole point of a hotel is to sleep.

    « Night in Auburndale Florida »

    Worst night ever in a motel anywhere. Not what I expected for the price of the room. Not accommodating at all even though we expected a motel with handicap accommodations or even an elderly person. Had to bring luggage in via own wheelchair, the same when we left the motel. Not acceptable for handicap at all.

  • 5
    « Lucy »

    Lucy is a total asset to your hotel efficiency! Kind, helpful, more than an employee. She was continually watchful over breakfast buffet to be certain all foods were plentiful and available to guests every day. She is top notch as her job. Best we've seen. Also, desk staff was excellent. Available within seconds no matter time of day. We stayed at this hotel almost a month because of being displaced from our home due to a major water/flood issue. The staff was our family away from home. Also, room attendants very good!

    « Extremely basic and tub had a ring of mold »

    This is a nice hotel but a 2 star at best. Very cheaply made with minimum breakfast and eating area. If you have a sofa bed, there are no extra pillows for it. It is a little difficult to get to and not lit well at night. For almost $200 a night for a one bedroom suite, we would not stay here, again.

    « Visiting Legoland »

    Great hotel to spend the night at before going to Legoland, which is about 15 minutes away. A little noisy, floors are not insulated and you can hear kids and people running at all times of night. Good breakfast, big rooms and overall a great hotel!

    « Good option between Lakeland and Winter Haven »

    Stayed with family for spring college baseball tournaments. The team also stayed at this hotel, and the staff were accommodating to all the students and parents/family. Modern, nice lobby. Small breakfast room, but adjoining meeting room for overflow and team meetings. Limited options for breakfast, but wasn't a problem. Outdoor pool just a small rectangle, but was plenty for adults and kids to sit outside and enjoy sunshine. Rooms were average - two double beds, not super comfy but acceptable for few days. Decent size bathroom for 3 of us to spread out all our toiletries. I wish there was a closet door to put things away, helpful especially when multiple people in a room. Also another luggage rack - we were using every space available to put bags and it felt cluttered. Mini fridge wasn't cold after 2 days, we asked to have fixed and found a new one there next day. Rooms were quiet - which is hard when a whole team of boys are staying down the hall. Very pleased with private feeling of room. Good location - easy drive to Winter Haven or Lakeland restaurants and multiple ballparks. Not lot of good food options close to hotel - some fast food, Chili's chain, etc. Overall, enjoyed our stay.

    « Our stay with Best Western Auburndale »

    Loved our stay with you... Vanessa was very helpful and kind. Lucy always greeted us with a smile and a "Good Morning" we stayed 3 nights and everyone at your hotel was very friendly and helpful with us not familiar with the area.

    « vacation »

    Came to Florida to watch my Grandson play baseball.This Best Western was close to the ball fields that he played on.I did not care for the price I felt it was a little high.The staff was helpful with directions and care of the room.The breakfast was good.

    « Great location, good hotel »

    Close to soccer complex. Limited dining options nearby. Friendly staff though and comfortable beds. Unfortunately the waffle machine was broken and that was a big disappointment for the soccer team pre-game.

    « I stay here regularly »

    This is a very good property in a convenient location for my needs. I always get great service here. There is complimentary breakfast and two desk tops with printers if you need them. There are plenty of dining and shopping choices nearby.

    « Exactly what we needed »

    Good location and nice, clean hotel. Room was good sized and the area was quiet. there are a few fast food restaurants nearby and has easy access to coca cola in Auburndale. Breakfast was average nothing special but the employees were very helpful

    « Overall satisfaction »

    I stayed in a suite. I liked that French doors separated the bedroom area from the sitting area. The room was very large and clean. It also had a separate sink and refrigerator and microwave. The sleeper sofa wasn't comfortable but I haven't found one that is! I would definitely stay there again. It was conveniently located--close to a Chili's and a Beef O'Brady's.

  • 3
    « Just ok »

    We asked for adjoining rooms on check in and were told that they did not exist in this hotel. When we opened our hotel room door we realized that one of our rooms did have an adjoining door. I called the front desk and the young lady said that she did not know how to open them and that's why they were unavailable..... The breakfast was ok and the rooms were somewhat clean.

    « Nice Hotel, Easy Access »

    Very nice Best Western hotel near Auburndale. Nice rooms. Good roads in and out (toll road on some of the routes, but there are a lot of non-toll options). A lot to do in the area besides Disney & Universal.

    « Good value for the area »

    If you're looking for a decent solid value hotel in the Polk County area (about 20 minutes northwest of Legoland), this is probably your best choice as other comparable class hotels in Winter Haven or closer to Legoland are more expensive. Check-in was smooth and the Hotel didn't seem to get much business on the night I stayed. In fact, every time I came down to the front desk area, the staff was hiding in the back somewhere although they would come out when you set off a motion alarm next to the snack stand. The rooms were in decent shape with the expected appointments and the hotel was in walking distance to various eateries. Overall, a thumbs up for this Best Western.

    « Excellent people »

    The staff was very friendly and helpful. Rooms kept very clean by Idelsis (cute) and Benny. Thanks to the whole staff. Everyone there should get a raise for being so nice. The breakfast set up was excellent and clean a little beyond of continental.

    « Great, helpful, friendly staff - hotel comes through with what you need »

    I stayed in the hotel last week for a big soccer tournament held a few miles away. We had over 50 guys staying the hotel. The staff was amazingly friendly and helpful - the maids, the desk and the managers were all great in accommodating our group with special requests. Frankie was awesome as he set up special room for us to eat and watch some soccer on a big screen projector. He set it up especially for us. The breakfast set up was excellent and clean and the maids dealt with our daily "soccer mess" with good cheer. Thanks to the whole staff here. It's a basic hotel, so don't expect 5 stars, but it's very nice, has a small, heated pool and accomplishes what you need. Everyone there should get a raise for being so friendly.

    « Great Place »

    it was a beautiful hotel , nicely updated and rooms are very clean , front desk was helpful and our two housekeepers were wonderful and my boy frankie was fantastic as well as the breakfast attendant Lucy . this is the 4th time that we stay at this hotel and first time writing a review and I cannot thank every single one of the employees enough for all the hard work. We'll be back next year around the same time , we love the Florida weather .

    « Superdraft weekend »

    Came to play softball for the weekend and stayed here. Nice one bedroom suite with kitchen and living room. Updated and modern. Breakfast was very good with a nice assortment. Did not use the pool or the fitness room.

    « Great hot breakfast, smelly room »

    Right on highway 92, easy access to fast food nearby. Great hot breakfast. The room however had this wet/humid/smoke? smell as soon you'd enter. After 5 minutes of staying in the room it would not bother as much but then you'd go out for a few minutes and enter the room again - and BAM it would hit you again. Not what you'd expect from a BW.

    « Great hotel! »

    Great location with a Walmart, service station, Dollar Tree, and shopping plaza and many restaurants nearby. Delicious breakfast; and there's a 24-hour hot tea and coffee bar in the lobby. Staff are friendly and very helpful. Highly recommended hotel.

    « First time ever staying here »

    When we first started looking for hotels we weren't sure exactly where to stay, because our normal stomping grounds were already booked up or jacked up in price due to the New Year's holiday. So we found Best Western auburndale Inn and Suites and decided to take a chance with that even though we had never stay at a Best Western before. Front desk was very friendly and very welcoming, when we got into the room was a little bit small compared to what we used to for traveling with 3 adults and three small children but it worked and the next morning we were able to see exactly what a true continental breakfast looks like. There are waffles eggs sausage bagels cereal you name it they had it very comfortable beds extremely good food and the breakfast attendant Lucy, amazing woman she is so nice so willing to do anything to make your stay comfortable she was awesome a plus just for her.

  • 1
    « Nobody care about you in this hotel »

    The customer service here is awful . Nobody even clean your room everyday and do not expect to ask the front desk the reason why because she or he would not even feel sorry about it. I have been travel a lot and been to lots of hotel, this one is the worst I ever been to. Do not waste your money on hotel like this, find somewhere else that worst the money !!!

    « Comfortable and sage »

    If you want to stay in this part of Florida, then this is the best hotel. They are expensive but if you go out at night you will see that things not a nice area. We drove to legoland from here and we were happy. Room has fridge and microwave, kids channels on tv, the A.C. worked great. The staff keeps is very clean and the breakfast was good for being free.

    « Good »

    We got there late and left early but the experience was good as always in a best western. The location I think was the best feature of this one. The staff wasn't especially helpful or nice but good. The lady from the trips and tours was rude.

    « Great Customer Service! Danielle and Tiuana »

    Checked in late night sometime in December and I was welcomed with great customer service from both Danielle and Tiuana. Very accommodating and made my trip feel very welcome. Keep it up girls. Breakfast was also great in the morning.

    « Last leg of a long trip and very welcome and comfortable »

    just the best Best Western I have ever stayed in (last year I stayed 8 different ones in the southern states; the year before 3 in California). Everything was spotlessly clean and the room was of a very high standard compared to rooms in the UK. Oddly, quite difficult to find, travellers please note, the GPS gets in a muddle around here and we kept going to a derelict factory! We were reassured by a friendly motel owner who we asked for help that this was a kind of "Bermuda Triangle" for satnavs!! It was common for truckers, etc to get lost/misdirected round here. This made arriving at the Best Western all the more welcome when we did find it. Breakfast was also better than some of the others we had stayed in (more choice, more hot food) - also coffee in the lobby a nice touch. Just more welcoming!! Thanks again, BW Auburndale, you finished our trip off beautifully.

    « Great experience, very clean »

    Very clean rooms and helpful staff. Breakfast was not elaborate but more than adequate. Lobby was very clean and fitness room was very nice. We were traveling for a softball tournament and needed something close to restaurants and the fields. This fit the bill perfectly. I would recommend this hotel for families or anyone wanting a clean hotel at a reasonable price.

    « So Relaxing »

    I had a great time at this hotel. They didn't care how much coffee I got, always made fresh in the lobby. The rooms were so cozy and fit for a long stay. (we stayed a week). The bed and breakfast was up to starndards as well. Healthy food and has something for all ages. I will deffiniatly be back

    « Business »

    I stay at this hotel often. The hotel is not found where it is located on the GPS, however it is worth the find. There are some upgrades that could occur to make this a more ideal location, but i would recommend this hotel to others looking in the area. It is about a hour from Tampa and Orlando. Good hotel. Good staff. Good stay.

    « Location, location, location »

    This hotel is located in the perfect location for the business that I have to conduct in the Auburndale area. Great customer service from all staff encountered during my frequent stays at this facility.

    « Nice place. Friendly staff. Clean rooms »

    I enjoyed my stay at this Best Western. The staff was helpful and friendly and my room was just what I needed. Danielle at the front desk made me feel so welcome. Housekeepers do a good job and the breakfast lady (didnt catch her name) is wonderful! The only negative for me is the pet policy. Many Best Westerns allow pets, but this one does not. Will stay again

  • 5
    « Great service »

    Very clean hotel. Comfortable. Easy to find. Great service. Special thanks to Idelsis and Frankie! They went above and beyond to make our stay comfortable. Hotel is 10 miles away from LEGOLAND. Can't wait to get back.

    « Great Stay As Usual »

    We come and stay at the best western around the beginning/mid October mostly every year we didn't come last year but myself and my wife are very happy we took the trip down to Florida this year. I see they have remodeled the entire lobby n halls it's all so beautiful my wife loves the colors and I love the little shop they have now I just don't like that loud bell seems like it's rushing me to either purchase something or get out. The breakfast area is nice and I like the new set up your own oatmeal station the lady Lucy was very nice and always on the go. We didn't get to enjoy the pool because of the weather but it was still a pleasant stay, The pregnant lady at the front was very nice n friendly I believe the name is Anna she was there when we needed her and she directed us to a restaurant called Clocks that served very delicious breakfast like she said and she also gave us an upgrade because the 1st room we had was on the front of the building and we wanted something facing the back, she said she didn't have anymore single standard room's but she will upgrade us to a suite in the back with no extra charge and that room was really big n beautiful thank you again. I see that there is lots of changes from the decor to the staff but it's all good changes because we enjoyed our stay. Will be back next year!

    « Best Western Auburndale Review »

    Friendliness, cleanliness, convenience, location- Excellent! Being in Auburndale for our son's travel team soccer event, this Best Western is a terrific place to stay, as we will be happily returning to this hotel for the next stage of the soccer tournament at Lake Myrtle Park.

    « Like Staying with Best Friends »

    My wife and I consider this our best hotel stay ever. The room and food were fine, but the staff made our stay great. Paige and Ana were warm, gracious and helpful. We felt we were being hosted by old friends.

    « Anna's awesome »

    I had a great two night stay with my wife and husband At check in I was greeted by the front desk agent by the name of Anna when checking in she told me she put both of my room's side by side but the problem was I thought I only made reservations for one room I accidentally made a duplicate reservation thru Expedia she informed me that I will have 2 contact the third party to get my refund they gave me a hard time and Anna heard me on the phone do she told my wife to tell me not to worry about it that she will get it taking care of and in the morning everything will be solved. I put my trust in her and went to our room that was a pretty nice size everything clean and in place. The next morning I woke up went out to breakfast with my family when i came back I went to the front desk to speak about my duplicate reservation and surprisingly Anna was there again I was surprised because she worked the night before but I was glad to see her, She informed me that everything was taking care of and Expedia was refunding me all of my money back for the duplicate reservation. I thanked her more than a million times she is Awesome and always with a smile on her face! Next time we are in the area this will be my choice hotel. I was satisfied with the service and the room. I have nothing bad to say about this place. Thank you once again Anna.

    « Really nice and great service »

    I very seldom give 5 stars really has to be extraordinary so thats why only 4, but this place is great all you can wish for. Really nice rooms and fantastic service. Worth the money and conveniently like located to restaurants even within walking distance.

    « Great Place to Stay »

    This is a lovely hotel centrally located between Orlando and Tampa. The facilities are lovely and the staff is very friendly and welcoming and they do a great job of keeping it clean and comfortable. I would highlight the breakfast prepared by Lucy is a perfect way to start the day when it is not clear what other meals will be like. Paige at the front desk was so helpful the first day by helping us know about fun things to see and do as well as good places to eat. The outdoor pool is clean and serene, a wonderful way to unwind after a busy day before dinner. On the downside, the view outside my window is of a storage facility- not great, but this is not a resort either, so I was not expecting lush gardens. Also, the gym is a little small, but good enough for an 'on the road' workout. I would recommend this hotel to anyone looking for a place to stay in central Florida.

    « Beautiful rooms »

    This is a new hotel. The color schemes in the room are bright but relaxing. The room I had was large but the view out the window was of the storage rental place. With in walking distance is Wal-Mart. Chili's, Burger King, Taco Bell, McDonalds. The hotel offers wi fi, guest laundry, outdoor pool, workout room, The rooms also come with microwave, refrigerator, and one cup coffee service, blow dryer, full size ironing board and iron. The hotel also offers breakfast in the morning with eggs, sausage, oatmeal, biscuits, gravy, fruit, juices, milk, coffee, waffles, yogurt and cereal.

    « Excellent Hotel »

    The king suite was clean and spacious. The décor was nice. Internet was fast and flawless. Staff were nice. Bed was comfortable and bedding looked new. Breakfast was great with hot selections. The location is close to many restaurants. I did not have any problems. They lock the lobby door at night for security and the front desk staff lets you in. Very safe location.

    « Nice hotel »

    The hotel was cleaned and nicely updated , clearly the staff takes good care of it , pool area was clean as well as the parking lot , hallways and our room .. Issue : front desk staff was rude and uninformed . Homeless man asking for money and cigarettes by the pool.

  • 5
    « Nice hotel »

    Stayed here with my son for a baseball tournament. Nice place plenty of places around to eat. Pool felt like bath water great. Only negative was the shower curtain was to short for the shower which in turn let a lot of water on the floor which was a little problem when you slip. Still have all my digits though...

    « Came to watch granddaughters soccer game in town »

    There aren't many choices in Auburndale so we ended up staying here. When we got here we checked into our room. Our room smelled so bad, we asked for another room, and they said they didn't have any, but they would be right up. Well, they brought up a can of room fresher! Didn't help! The bathroom tub was plastic, and every time you moved it made so much noise you thought you would fall through. The toilet seat move and creaked. Also the elevator made so much clanging noise, it sounded like it would break at any moment. How they have the audacity to charge as much as they do here, is beyond me. Cheap and dirty hotel, won't stay here again.


Venir à l'hôtel ...

Toutes les directions

Depuis : Naples. Prenez l'Interstate 75 North vers l'Interstate 4 East et prenez la sortie 27, Polk Expressway (570 East). Continuez en direction du sud jusqu'à la sortie 17 et tournez à gauche sur la Highway 92 East. Le Best Western Auburndale Inn & Suites se trouve à 400 mètres sur la gauche.

Depuis : Jacksonville. Prenez l'Interstate 95 South vers l'Interstate 4, allez vers l'ouest en direction de la sortie 41, Polk Expressway (570 West). Continuez en direction du sud jusqu'à la sortie 17 et tournez à gauche sur la Highway 92 East. Le Best Western Auburndale Inn & Suites se trouve à 400 mètres sur la gauche.

Depuis : Tallahassee. Prenez l'Interstate 75 South vers l'Interstate 4 East et...

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