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Codes Avantages

SureStay Plus Hotel by Best Western Albuquerque I40 Eubanks, Albuquerque

10330 Hotel Avenue NE, 87123-1248, Albuquerque, United States - Voir sur une carte
SureStay Plus Hotel by Best Western Albuquerque I40 Eubanks - Vue extérieure SureStay Plus Hotel by Best Western Albuquerque I40 Eubanks est idéalement situé dans le centre de Albuquerque. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Situé à Albuquerque, au Nouveau-Mexique, le SureStay Plus Hotel by Best Western Albuquerque I40 Eubank se trouve à la sortie 165 de l'I-40. Il offre un accès facile à l'Interstate et est à quelques minutes à pied de nombreux restaurants et magasins. Notre hôtel récemment rénové est situé à quelques minutes de la base aérienne de Kirtland, du centre Expo New Mexico, du quartier résidentiel d'Albuquerque et du centre-ville d'Albuquerque. Nous sommes proches de la base aérienne de Kirtland, des bâtiments fédéraux, de l'université du Nouveau-Mexique, des laboratoires nationaux de Sandia, de l'hôpital presbytérien Kaseman, de l'hôpital UNM, de Central NM Community College, de Lovelace Health System, de Honeywell et de General Mills. À quelques minutes de l'hôtel se trouve le tramway de Sandia Peak, une attraction incontournable lors de vacances en famille. Proche de la vieille ville d'Albuquerque, de la Route 66, du zoo de Rio Grande, de la plage de Tingley, du parc biologique d'Albuquerque et de la galerie marchande Coronado. Nos équipements incluent un bar de petit déjeuner complet gratuit avec plats chauds, une piscine et un bain bouillonnant intérieurs, un centre de fitness, un centre d'affaires et l'utilisation gratuite de notre blanchisserie réservée aux clients de l'hôtel.

SureStay Plus

Hotel by Best Western Albuquerque I40 Eubanks

Itinéraire vers cette adresse

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner américain complet gratuit
    Petit déjeuner américain complet gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Personnel multilingue
    Personnel multilingue
  • Blanchisserie sur place
    Blanchisserie sur place
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 7 voyageurs
Note attribuée
Excellent
3
Très bon
1
Moyen
1
Médiocre
0
Horrible
2
CONSULTEZ LES AVIS POUR
En couple En couple
1
En famille En famille
0
Escapade entre amis Escapade entre amis
0
Professionnel Professionnel
2
Voyage solo Voyage solo
0
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Good value"

3
harleydon13, Yuma, Arizona 28/03/2020

Stayed here last night. Because of corona virus, most of the hotel was off limits. The staff were wearing mask and gloves and behind a plastic partition. The room was very clean. I disinfected it before we felt comfortable. I was not offered a welcome package or the welcome points for being a gold member which was disappointing...they also told us there would be a bag breakfast and there was none. It was easy access to the i40 which was great.

"Best place in Albuquerque on the east side of town"

5
User 25/03/2020

Used to be a Holiday Inn express but changed to Best Western Plus. Mangement was great and staff was outstanding. Good breakfast and newly renovated rooms. Pet friendly as well. I tried to stay at the New Holiday inn across the way and they dont accept pets.

"VISITAS"

5
User 17/03/2020

WE love came back and see the rooms were fully renovated, no more dusty carpets just floor, especially with my children playing around. we always travel with our pet they give us a complimentary treats and a cute waste bag.

JulieN2754, General Manager at SureStay Plus Hotel by Best Western Albuquerque I40 Eubank, responded to this review
Thank you for your response! We are happy to hear you enjoyed your stay. We too love the renovation and happy to share our property with our visitors such as yourself. We love all our furry friend visitors as well! We hope to see you back again soon!

"friendly"

5
User 17/03/2020

Great Breakfast and friendly staff, definitely we are planning to come back. we are so happy to see how close they are located to the I40 near Target , so easy to find it and park. thank you for the hospitality. see you soon

JulieN2754, General Manager at SureStay Plus Hotel by Best Western Albuquerque I40 Eubank, responded to this review
Thank you for your review! Great to hear that you enjoyed the breakfast, our staff is great and really takes pride in their work. I'm glad you had a great experience! We hope to see you back soon! Safe travels!

"Not Clean."

1
HonestTraveler37, Los Angeles, California 14/03/2020

Room had a ton of dog hair all over it. I'm allergic. Had to get an allergy shot the next day. The staff was nice but stated the room wasn't allocated as a "pet" room. I showed them a towel that I used to clean up the dander from the floor and the simply said "I'm sorry". I do not reccomend.

JulieN2754, General Manager at SureStay Plus Hotel by Best Western Albuquerque I40 Eubank, responded to this review
Thank you for providing your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.

"Horrible Experience"

1
User 28/02/2020

Spend another $40 and stay at a better chain. It took almost 5 minutes before I was able to get Luke warm water in order to take a shower. The dish tv quit working so I was unable to watch tv. Every time you flushed the toilet you had to jiggle the handle

JulieN2754, General Manager at SureStay Plus Hotel by Best Western Albuquerque I40 Eubank, responded to this review
Thank you for choosing Sure Stay Plus by Best Western and for taking the time to provide feedback about your recent stay. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team and improve our standards in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.

"Good Location with Good Service"

4
Chile60, Clovis, New Mexico 17/02/2020

This is a good place to stay. It is right off I-40 at Eubank so it is very conveniently located on a street named Hotel Circle. The staff is great. They are pleasant and accommodating. The room was clean and the bed was very comfortable.

JulieN2754, General Manager at SureStay Plus Hotel by Best Western Albuquerque I40 Eubank, responded to this review
Thank you for choosing Sure Stay Plus by Best Western and for taking the time to provide feedback about your recent stay. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our property to improve the guest experience. I am happy to hear that you enjoyed your stay. We would love to see you back! We hope that you will give us the opportunity to serve you again in the future.

"This property needs some work"

3
Phyllis C, Bartlett, Illinois, United States 11/12/2019

The room was clean and reasonably appointed. The lobby was pleasant, the staff was polite and helpful, and the breakfast was classically Holiday Inn Express (some fresh items mixed with highly processed eggs and margarine-only offerings). The serious issue was security. The doors are supposed to require key access, however, the fitness center door was kept unlocked and when we reported this to the desk, we were told that it was on purpose as the management was re-keying the doors. This was seriously unacceptable given that a contingency of homeless people were congregating about 300 feet beyond the property boundaries in the parking lot of the strip mall behind the establishment. There is a back fence, but a section of it was broken down, so access from the strip mall was easy. In addition, there was a door from our room leading directly into the fitness room which was bolted, we think, but couldn't be sure as the handle was literally falling off. These conditions do not engender a sense of safety. C'mon Holiday Inn Express, you do better in other places, bring this place up to par.

JulieN2754, General Manager at SureStay Plus Hotel by Best Western Albuquerque I40 Eubank, responded to this review
Thank you for your feedback. We are currently under renovation and addressing all issues at the property. We anticipate to be completed 1st quarter of 2020. Please give us another opportunity to serve you in the future.

"Not worth the money"

2
Stucco, Santa Fe 05/11/2019

I had thought that spending more for a motel room might give me better quality but not in this case. My room had worn, unvacuumed carpet. Artificial berry-smelling cleaning product used that made it difficult to take a deep breath. The arms of the dirty chair didn't fit under the desk. Microwave was dirty inside. Lighting in bathroom was poor, as was the water pressure but lots of hot water. Mattress and pillows comfortable. Decent coffee in lobby. Only a one-night stay; won't repeat. This is no better than the EconoLodge across the street which was at least $30 cheaper.

"Substandard for the brand"

2
User 05/11/2019

This is not a hotel. This is a very old motel that has been rebranded and partially updated. My ground level room actually had a locked glass door off the bathroom vanity area that looked directly into the pool area. The privacy curtain it hides behind does very little for the noise from the pool. My room's flooring was newer vinyl wood plank, which is fine. My friend's room had old, stained carpet. Furniture is a bit dated and beat up. Good TV, refrigerator and microwave. The TV would flash off and back on every time the refrigerator's cooling would kick on. Most of the room was very clean with exception of the Keurig machine. The walk in shower was old but clean with a great showerhead. The mattress and pillows were surprisingly comfortable. There are plenty of USB ports and outlets, though one on the wall by the bed didn't work. Breakfast and coffee were as good as you would expect from Holiday Inn Express. The lobby is comfortable and staff is friendly and helpful. The business center looked adequate, though I didn't use it. I had no use for the pool on this trip either and did not see a workout room. We were traveling with a small dog and the pet area is small but with nice grass and trees. So, it is not typical for my experience with the brand. I prefer fully enclosed hotels and am a bit if a snob in that area. Still, I slept comfortably and had a good breakfast. Two stars for this Holiday Inn Express just because it is an unfortunate anomaly for the brand.

JulieN2754, General Manager at SureStay Plus Hotel by Best Western Albuquerque I40 Eubank, responded to this review
Thank you for providing feedback regarding your recent stay at the Holiday Inn Express ABQ. We regret to hear you didn't have a good night's sleep. Your concerns will be taken into consideration to improve our guests' quality of stay. We are under renovation and making improvement throughout the hotel. I hope you will give us another opportunity to serve you in the future.

"Dirty and old"

1
CLTCGL, Rathdrum, Idaho 30/10/2019

The room was very dated and dirty. Wallpaper coming off of the walls, floors were not vacuumed, questionable stain on chair and on carpet under chair, toliet would not flush unless you took the back off and re-adjusted stopper after EVERY flush and we had to stand on a towel in the shower cause we were afraid of getting a fungus on our feet. I did bring this up to front desk staftt, and was told they would be willing to give us a $20 credit off of the bill. That is the best that they could do.

IHGService, Guest Relations Manager at SureStay Plus Hotel by Best Western Albuquerque I40 Eubank, responded to this review
Hi CLTCGL, We're glad to have welcomed you here at Holiday Inn Express Albuquerque (I-40 Eubank), NM! We want our guests' experiences to be rewarding and clearly that didn't happen. I'm sorry if you found the room dated and unclean. I'd love a chance to win your trust back in the brand, and with that in mind I've sent you a private message to obtain more information about your stay. I look forward to receiving your response when most convenient. Best, Dhang R Case Manager IHGService

"Needs some improvement"

2
Brian S, Springfield, Missouri 15/10/2019

Stayed there two nights during the balloon fiesta. The breakfast was good and the pool and hot tub were nice. However, those good things did not make up for several things that were broken in our room and the persistent noise of the residents in the room next door (not helped by the fact that it was a connecting room that we did not want). The sliding lock on the door was very loose/falling out. Maintenance's fix was to remove that lock completely -- so we were left with a less secure door that opened out onto a parking lot. Not cool.

JulieN2754, General Manager at SureStay Plus Hotel by Best Western Albuquerque I40 Eubank, responded to this review
Thank you for your feedback! We are currently under renovation. We are looking forward to all the wonderful property improvements. I hope you will give us another opportunity to serve you in the future.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.