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Rossett Hall Hotel, BW Signature Collection, Wrexham

Chester Road, LL12 0DE, Wrexham, Great Britain - Ver en un mapa
Rossett Hall Hotel, BW Signature Collection - Vista exterior El Rossett Hall Hotel, BW Signature Collection se encuentra en el centro de Wrexham. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Disfrute de la frondosidad de la naturaleza y de la grandiosidad georgiana a poca distancia de Chester. Con una excelente ubicación junto a la histórica Chester y los impresionantes paisajes del Norte de Gales, el Rossett Hall Hotel, BW Signature Collection le ofrece un entorno idílico para su próxima aventura. Esta mansión georgiana catalogada con el Grade II rezuma grandeza y ofrece a los viajeros todas las comodidades de última generación de un hotel contemporáneo. Nuestras 51 elegantes habitaciones están equipadas con televisor de pantalla plana, nevera y acceso gratuito a Internet Wi-Fi. Si desea disfrutar del mayor nivel de lujo, realice una mejora de habitación a una de nuestras Best Rooms. Estas habitaciones cuentan con una zona de estar independiente, cama de matrimonio supergrande, bañera de estilo clásico con bordes redondeados y baño con ducha con efecto lluvia. Gran parte de la exclusividad del Rossett Hall Hotel, BW Signature Collection viene dada por el hecho de que el hotel se asienta en su propio recinto privado con unos exquisitos y cuidados jardines y con estacionamiento gratuito para 110 vehículos. Un servicio de autobús efectúa su parada en el exterior del hotel, lo que le permitirá acceder a Chester o Wrexham en menos de 15 minutos. La cercana localidad de Rossett es también un fantástico lugar para explorar y aquí encontrará dos molinos de agua en pleno funcionamiento. Escoja el Rossett Hall Hotel, BW Signature Collection para disfrutar de una escapada y deléitese con esta apacible ubicación, nuestras modernas instalaciones y una magnífica oferta gastronómica y de bebidas.

BW Signature Collection

Rossett Hall Hotel

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Los puntos fuertes del hotel

  • Restaurante
    Restaurante
  • Salones / Bares
    Salones / Bares
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
    Seguro
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2020
Basado en la opinión de 777 huéspedes
NOTA EMITIDA
Excelente
314
Muy bueno
249
Normal
119
Malo
61
Pésimo
34
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
64
De negocios De negocios
96
En familia En familia
178
En pareja En pareja
322
En solitario En solitario
15
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Fantastic little gem, saved our weekend !"

5
MrsJAR, Manchester, United Kingdom 07/09/2020

After an absolute nightmare with another property prior, we checked into Rossett Hall at the last minute. Unfortunately they only had a twin room as we literally booked online as we arrived, and were so glad that we did. The room was absolutely spotless, they have tape sealing the door to advise that it's been cleaned and sanitized etc. It looked to be newly decorated too so was lovely and clean and smelt fresh :) As soon as we walked in, I cried happy tears (If my previous review hasn't been taken down already please check that out so that you can appreciate how scared and sad we had been half an hour prior to finding this gem!) The hotel staff were so so lovely, and friendly and helped with our arrangements to travel into Chester. The girls and chap in the dining room were so friendly too and had face masks/shields on and nothing was too much trouble. Breakfast was lovely and lots of variety. Didn't have an evening meal there or drink in the bar so can't comment on that. Spotlessly clean throughout, and would 100% stay here again. The corridors are quiet and we weren't disturbed by anyone milling around. TV worked great, hospitality tray was great, view was great, beds were super comfy and we had an overall wonderful stay. Slightest, and I mean the slightest bug bear was that the shower didn't have too much pressure, but it didn't stop us from enjoying every second here. Thank you for making me smile again for my treat weekend off my fiance (I have been shielding since March and hadn't left the house until this weekend) You put my mind at rest that some hotels are actually doing what they advertise to keep us all safe, and for that, I thank you from the bottom of my heart. Cannot wait to return, thank you x

adrian modoi, General Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Rossett Hall Team

"Use as a base"

5
User 06/09/2020

Went to Rossett Hall for two nights and whilst the hotel may seem a little tired it was more than made up for by the excellent staff. Having been to both hotels and general eating establishments this stuck out for both the friendliest staff from reception housekeeping and dining area, the food was of a really high standard and the staff very accommodating. Would happily stay again when visiting Wales.

adrian modoi, General Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to leave us your feedback regarding your stay at the Rossett Hall Your business is very important to us and we value your feedback. By telling us what you liked about your visit and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Regards Adrian M

"Room with a view (not)"

3
jeward95, Wirral, United Kingdom 03/09/2020

Booked a double room, were given two singles pushed together. Felt the springs in the bed, noisy hall ways so unsettled night hearing people outside room. Broken tv with no service, water pressure was awful, no option to add on breakfast. Lovely staff, room was clean. Was supposed to be a romantic little getaway, Overall not worth the money we paid.

adrian modoi, General Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Regards Rossett Hall Team

"Made my 60th Birthday/ Anniversary"

5
jackiemullen04, Pontypool, United Kingdom 28/08/2020

Booked last minute to go here , after previously been let down the same day by another hotel, the lady on Reception could not do enough to help us in our hour of need , booked us in for the same night ready for my big 60th birthday/ Anniversary, all the staff were so helpful and Rooms were lovely and cosy and spacious, food in the hotel was superb quality with a great choice., can't thank you all enough for making my day so memorable with my Daughter and partner, thank you so much, we will be back

adrian modoi, General Manager at Rossett Hall Hotel, responded to this review
Dear Jackie Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Rossett Hall Team

"Excellent relaxing break"

5
helen r, Manchester, United Kingdom 26/08/2020

We have visited Rossett Hall numerous times, the hotel and staff always deliver exceptional service. The location is ideal for visiting Chester, plenty of parking and a stunning setting. The staff are all so pleasant and even with Covid restrictions the service is excellent. We will be back soon, many thanks for the great food and enjoyable overnight stay

adrian modoi, General Manager at Rossett Hall Hotel, responded to this review
Dear Helen Really appreciate your kind comments . I will make sure all the staff are aware and we are really hopping to see you back soon . Regards Rossett Hall Team

"Enjoyable Stay"

5
User 18/08/2020

Spent a few nights here, hotel nice, food good but the staff are genuinely lovely. I don't remember everyone's names but all The staff from house keeping to Reception (Sam) we're lovely and friendly. Would go back.

adrian modoi, General Manager at Rossett Hall Hotel, responded to this review
Dear Bernadette Thank you for taking the time to leave us your feedback regarding your experience Your business is very important to us and we value your feedback. By telling us what you liked about your visit and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Regards Adrian M

"Lockdown Competition Win"

5
Rusella, Wrexham, United Kingdom 18/08/2020

I won an overnight stay with 3 course meal and breakfast at the beginning of lockdown. We chose to use it for our wedding anniversary last week. Just want to say a huge thank you, it was brilliant, we had the Belgrave room, it was beautiful. Staff, service and food was amazing from start to finish. Brilliant work during Covid19 too.

adrian modoi, General Manager at Rossett Hall Hotel, responded to this review
Dear Rusella Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Adrian M

"Lovely stay"

5
anneevans906, Glasgow, United Kingdom 13/03/2020

Had an extremely enjoyable stay at hotel. Excellent value for money and all staff were extremely helpful, polite and nothing was too much trouble. Will definitely stay at hotel again enroute to West Wales.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Anne Thank you for taking the time to leave us your feedback regarding your stay at the Rossett Hall Your business is very important to us and we value your feedback. By telling us what you liked about your visit and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Regards Adrian M

"Weekend Break"

5
User 10/03/2020

Excellent hotel in beautiful surroundings very convenient for Chester and N Wales borders. Hotel was very good but the restaurant was exceptional value with a wide range of really good food and drink.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Keith Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Rossett Hall Team

"Tea for two"

5
Lyndahale57, Wrexham, United Kingdom 07/03/2020

Had tea for two with my niece. Absolutely lovey. The food was delicious and our waitress was amazing. Highly recommend this place for afternoon tea. Nice atmosphere with plenty of comfortable seating.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Lynda Really appreciate your kind words . All your comment will be passed to our team . Hope we will see you soon . Kind regards Rossett Hall Team

"Fairly Good Hotel"

3
markhW865RU, Ilkley, United Kingdom 05/03/2020

The hotel was fairly good my evening meal was reasonable but not cheap. My room was comfortable with good facilities. Breakfast was disappointing with only luke warm food Parts of the hotel are dated and need refreshing

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Mark Thank you for your time to supply us with your feedback in regards with your visit to our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider visiting us again so that we can have another chance to provide you with a superior experience. Please do not hesitate to contact me if are any future stay with us as i would like to make sure that we will excide your expectations . manager@rossetthallhotel.co.uk Sincerely, Adrian M

"FABULOUS."

5
User 25/02/2020

We arrived a few hours early and asked a very helpful lady on reception about the best places to spend the next few hours. After spending a lovely afternoon in Chester we met a new receptionist equally as nice. Room was very nice, bit too warm in the night.(better than cold) Everything was very clean and plenty of fresh fluffy towels and drinks , including free posh water! Bed was superking sized and a little firm for us, but it was quality and we slept well. The restaurant staff where excellent and the food was exceptional. Same again for breakfast, with the lovely hostess Chris. Would stay again in an instant. Can't fault it.Thanks guys.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to leave us your feedback regarding your stay at the Rossett Hall Your business is very important to us and we value your feedback. By telling us what you liked about your visit and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Regards Adrian M

"Lovely hotel and great value"

5
singinghinny, Newcastle upon Tyne 23/02/2020

We have just returned from a weekend stay at Rossett Hall. We booked the dinner, bed and breakfast rate which was extremely good value . The room was very comfortable and clean and the food of a good standard. The hotel was in the perfect location to visit Chester Zoo too ! Thanks

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Rossett Hall Team

"Poor reception"

2
User 23/02/2020

Not very friendly reception on arrival had to wait for room, breakfast poor, most items luke warm or cold. Rooms a little dated but clean. Local area really nice,2 nice pubs to visit, close to Wrexham and Chester

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your time to supply us with your feedback in regards with your visit to our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider visiting us again so that we can have another chance to provide you with a superior experience. Sincerely, Adrian M

"Weekend stay"

5
MikeW301985, North Wales, United Kingdom 03/02/2020

My wife and I stayed at this very picturesque hotel for one night. Our room was very spacious and comfortable indeed, and contained all the facilities that you could ask for. We dined at the on-site Oscars restaurant for an evening meal and breakfast the following morning, where the food was superb on both occasions. Both the hotel and restaurant staff were very friendly and accommodating throughout our stay. A pleasant and enjoyable stay overall and we would certainly look to stay again in the near future.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Afternoon Tea"

4
Alan1606, Liverpool, United Kingdom 01/02/2020

Booked over the phone for afternoon tea having read the reviews. Chris was mentioned in the reviews as being a good host. On arrival we where met by Chris who went on to prove the previous reviews correct.She was very pleasant and although there was only a few people in the restaurant she made a point of talking with us at length and serving our tea and sandwiches. A good selection of sandwiches and cakes plus as much tea as we could drink. A very pleasant afternoon.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Rossett Hall Team

"Overnight stay"

5
User 30/01/2020

Only stayed for the one night but staff were pleasant and the room was spacious. Lovely shower and nice facilities. Free bottled water in the room was a nice touch. Bed was big and comfortable.. and the hotel looks stunning at night time. Would definitely recommend

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to leave us your feedback regarding your stay at the Rossett Hall Your business is very important to us and we value your feedback. By telling us what you liked about your visit and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Regards Adrian M

"Excellent"

5
Mapledown, Horsham, United Kingdom 23/01/2020

Here again on business as stayed here a few years ago and it is still great. Lovely hotel in nice surroundings and staff all great and friendly. Food great for breakfast. Rooms clean and well maintained so will definitely come back if back in area again.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Rossett Hall Team

"40th meal with friends. "

3
SamJJ025, Chester, United Kingdom 21/01/2020

Went here for a meal , lovely restaurant with my husband and two friends on Sunday evening . Great choice on menu but need more vegetarian choices . Service was good but rather slow seen as not many customers and lots of staff. When food was served it could have been warmer.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your time to supply us with your feedback in regards with your visit to our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider visiting us again so that we can have another chance to provide you with a superior experience. Sincerely, Adrian M

"Overnight stay with friends"

5
Stablauhaf, Llandrindod Wells, United Kingdom 21/01/2020

Our first time in this hotel and we will return. We paid a little extra for a superior garden room which was a good choice. Our room had recently been refurbished to a very high standard, very clean, well equipped and not cluttered. We were welcomed on arrival by a very pleasant and helpful receptionist, in fact all the staff were excellent. The quality of the evening meal was very good, plenty of choice and cooked to perfection. Breakfast too was to a very high standard.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to leave us your feedback regarding your dinning experience Your business is very important to us and we value your feedback. By telling us what you liked about your visit and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Regards Adrian M

"Mid-week Christmas Party Night"

3
philip949, Higher Kinnerton, United Kingdom 12/01/2020

Rossett Hall was the venue for our works Christmas Party. The Wednesday evening went okay and it was an enjoyable event for all of us but we were disappointed with the availability of the food selections. We pre-ordered what we wanted well before the day but when our table was served we were told that there was no pork available for 2 on our table because "unfortunately the pork had been given to people dining in the restaurant". We assumed this was a mistake rather than the fact that diners in the restaurant take priority. This meant that most had finished their meal before more pork had been cooked and presented. Overall, room for improvement....

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your time to supply us with your feedback in regards with your visit to our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider visiting us again so that we can have another chance to provide you with a superior experience. Sincerely, Adrian M

"Nice Weekend Away"

4
Steve H, Telford, United Kingdom 12/01/2020

Just come back from a two night stay at the RHH. This was for my wife's birthday and location wise the hotel is only about 15 minutes from Chesire Oaks !! The hotel was absolutely fine. Lovely and clean and welcoming, friendly staff. We eat in the restaurant for both nights and the food was very good and most enjoyable. There is an a la carte menu plus a special 2 / 3 course option if you are on a fixed budget. Even with this fixed option the choices available are still quite varied and plenty to chose from. The evening dinners and also the breakfast hit the spot each time. All good so far - that said I do have a couple of niggly little things - which in the big scheme of things no way spoiled the weekend but still stuck with me non the less. I booked the Belgrave Junior Suite. We were checked into room 51 - and after checking was assured that this was the junior suite we had booked. To my mind and experience of hotels a suite at best should offer you a separate sitting area at best or worse case at least some kind of sofa / comfortable sitting area within the main room. The Belgrave suite (room 51) offered no such amenity. The room itself was quite large and did have two "hard" chairs to sit at with a small table. This to me was not a suite room - most possibly a superior double at best. Again we were not in the room long enough for this to spoil anything but nevertheless to me there are certain expectations when you book a suite. The bathroom was huge - separate large walk in shower which was great. Unfortunately there is some maintenance that needs doing around the window. The plaster and walls were blistered in places with chunks of render falling onto the window sill and floor. I have attached a couple of photos which hopefully shows what I am trying to describe. I cannot quite understand why you would put people into a room with this kind of repair needed. It really does not do itself any favours, and again not a great negative influence on the weekend but not great presentation here. I would suggest that this needs sorting before new people arrive. As you can see I have only gone with 4 stars as apart from the small personal disappointment in the suite room and this small maintenance job - the RHH gave us a good weekend.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to send us your feedback following your recent stay with us. It is great to read that you overall enjoyed your stay with us. I really appreciate your comments in regards with the maintenance needs for the room which will be address immediately and we hope that we can welcome you back again soon. Regards Adrian M

"Excellent stay"

5
User 08/01/2020

Stayed here for 1 night on a Groupon deal would highly recommend room was nice spacious and clean the evening meal was amazing and the breakfast excellent with plenty of choice. Staff very friendly and gave brill service

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Rossett Hall Team

"GREAT 3 DAY CHRISTMAS BREAK"

4
DandGNottm, Nottingham, United Kingdom 02/01/2020

Stayed previously and based on that good experience booked for the 3 night Christmas Break. Certainly turned out to be a good choice. All the staff were helpful and friendly and we would like to mention Diane and Lynn, Reception and Serving Staff who worked extremely hard to ensure everyone had a good Christmas experience. Unfortunately unable to personally mention the Staff behind the scenes who had obviously put in a huge amount of effort judging by the first class food served up. Nice clean, warm room maintained to a high standard, only small issue was no bedside sockets to charge phones to use as an alarm. The 3 day Christmas break represented brilliant value with well cooked food and portions to suit those with a good appetite. Short walk into town with very pleasant local walks and pubs.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Rossett Hall Team

"Hotel and food very good"

5
User 01/01/2020

Apart from the signage in the hotel being very bad and getting lost a couple of times, everything was very good, the room, general facilities and the food (3 course meal) was lovely, i had been a little concerned about this from previous reviews but can very much recommend the poached salmon with fennel and the ox cheek very generous portion main course. room 21 very spacious and bed was comfy. stayed 27 dec.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Rossett Hall Team

"Nice place and good food"

5
Susanmaskey, Stoke-on-Trent, United Kingdom 30/12/2019

Just returned from a visit here. Just one night in Superior room with a 3 course meal And a glass of Prosecco found on a Groupon deal. Very nice room and bathroom but no mirror and socket to use hairdryer . Reception gave me key to room opposite and I used this to do my hair. Just an oversite in a newly refurbished room. Sure they will put it right. Food was really good and staff were mainly young but worked well. Will use again

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Rossett Hall Team

"Awful experience"

1
TONYTYLER, Inverie, United Kingdom 27/12/2019

This has to be the worst restaurant I have ever been to . It was a birthday evening meal for my husband and family. Never been to this place before and will never return. The food had clearly been on a hot plate allday it was barely warm tasteless and the presentation was non existant. 1 person working the bar and waiting tables but to be fair there was only 2 other tables with quests which should have been a warning especially over Xmas period.

"Wedding"

5
252alisond, Wrexham, United Kingdom 26/12/2019

We came here for my niece's wedding and from start to finish it was a lovely well organised day.The food was delicious and plenty of it and the staff were lovely and friendly.I would defo recommend this place as a wedding venue but also a good place to go for a nice meal.

"Excellent Hotel"

5
tomt1230, Haydock, United Kingdom 23/12/2019

Booked at last minute for drinks with colleague's absolutely first class from arriving & booking in to leaving, on arrival receptionist very friendly explaining everything about the hotel, location etc, bar was excellent & the food outstanding, I cannot thank the staff of this establishment enough for a most memorable stay I will return I cannot recommend this hotel highly enough outstanding.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Rossett Hall Team

"Excellent Groupon deal"

5
AKJ345, Manchester, United Kingdom 09/12/2019

Excellent stay at this hotel. Room was very spacious and clean. We got to go to the festive evening with a Beyonce tribute act. The food and the service were very good. Would definitely stay here again. Excellent value for money for a Groupon deal

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Adrian M

"Amazing"

5
User 08/12/2019

I booked a night for my wife to just have some time for herself as she was run down, the girl on reception samm was outstanding and made sure my wife's stay was the best, my wife reported the food was excellent at breakfast and dinner, the grounds were lovely. The rooms were clean and well equipped with what you would expect definitely be returning and thanks again to samm.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Rossett Hall Team

"Christmas Tribute Night"

2
User 07/12/2019

Nice hotel and friendly staff. Not overly impressed with Food from the Christmas menu on our works Christmas do. The soup was tasteless and greasy. All those that ordered the fish sent it back as it did not taste good. The winter fruit dessert was left by many in the group (it was a mix of unknown fruits - grape shaped but yellow/brown with the texture of a prune/fig, did not go with the cream and when we asked the waitress what the fruit was she did not know) I would avoid this.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your time to supply us with your feedback in regards with your visit to our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider visiting us again so that we can have another chance to provide you with a superior experience. Sincerely, Rossett Hall Team

"Not the best!!!"

3
ViczPresBurton, Prestwich, United Kingdom 22/11/2019

So I booked an overnight stay through Groupon which includes a 3 course dinner, a glass of prosecco and breakfast the following morning. I booked this as a bit of a treat for my husband's birthday, one night away just for a change of scene, away from work and the humdrum of daily life. I wasn't expecting 5 star, but I did expect a better experience than what we had. We arrived on Sunday 17th November, my husband's actual birthday, and were impressed by the look of the hotel. It is a beautiful building and it reminded us of the hotel where we got married. When we checked in, there were two receptionists at the desk, one was far more friendly than the other. The lady that checked us in barely made eye contact and came across quite rude. Our room was fine, mostly clean, nothing awful enough for us to complain. The prosecco I had ordered for our room was already there waiting for us which was appreciated. We decided to have a walk to the nearby pub and have a couple of drinks before dinner at Oscars. The nearby pub (The Golden Lion) was lovely and cosy and were serving up some fabulous looking roast dinners which were making me rather hungry. I wish we had eaten there. When we arrived at Oscars restaurant for dinner, there were only 2 other tables seated. There was no atmosphere whatsoever. We were handed the menu's that we were allowed to order from and left to have a look. There was not a great deal of choice for vegan/vegetarians/pescatarians which was disappointing seeing as though my husband is the latter. We ordered the soup to start, it didn't taste of anything.... very bland. The bread roll that came with it was okay though. I ordered the roast beef dinner.... this was cold, inedible. The beef was overcooked and tough, the Yorkshire pudding was like rubber, the roast potatoes were insipid and freezing cold and the gravy looked like brown wallpaper paste. It had obviously been plated up earlier that afternoon, kept in the fridge and then an attempt at warming it up the microwave failed miserably. My husband's food was not much better, tandoori salmon. A tiny portion of overcooked salmon with a green/brown blob of potato something which tasted of fat. I refused to eat any of mine and decided to try the ice-cream as I was hungry but didn't trust the chef by thus point. We were given a complimentary individual bottle of prosecco to share (the small ones that you get as a serving for one person) by way of an apology. Thankfully we still had the full sized bottle of prosecco that I had ordered for our room upstairs chilling, so we had back to our room and tried to enjoy the rest of our evening. The bed was not particularly comfortable to sleep in, it felt like it dipped in the middle. Breakfast the following morning was not much better. Most of the “hot” food under the warmers was cold. The croissants and pastries were extremely cold, again maybe been kept in the fridge. My husband said the eggs were okay, but was ill once we got back to our room after eating a hash brown that was full of fat which tasted old. All in all, it wasn't a great experience. I do not understand why hotels offer these deals if they are not prepared to treat their guests as they would any other guest, especially when it's for quieter nights of the week at quieter times of the year. We have tested hotels through these deals for a few years and those where we have had fabulous experiences, we have returned to paying the full price for everything. If I had paid the full price for the room, meal, prosecco and breakfast here and had the same experience, this review would have been one star. This was supposed to be a nice night away for my husband's birthday, it left a bad taste.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your time to supply us with your feedback in regards with your visit to our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider visiting us again so that we can have another chance to provide you with a superior experience. Please do not hesitate to contact me if are any future stay with us as i would like to make sure that we will excide your expectations . manager@rossetthallhotel.co.uk Sincerely, Adrian M

"Breath of fresh air"

5
cecal1, Manchester, United Kingdom 18/11/2019

I booked a one night stay through the Groupon deal so after reading some of the negative reviews didn't expect much on arrival. However, you can definitely forget the negativity. From the moment we walked through the doors we were greeted warmly by the lady on the reception, informed of everything we needed to know. I booked a double room but was surprised at the standard of the room as it was so spacious and had a huge bed which was more of a superior room standard. The meal in the Oscar brasserie was filling and again was better than expected. The hotel had a good ambience and the staff were very pleasant and helpful indeed. I would definitely recommend this hotel. The only downside is that we only booked for one night, otherwise I could have stayed longer. It's the best reception I've ever had in North Wales by far!!

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Adrian M

"A warm welcome every time"

5
Eldon W, Guildford, United Kingdom 15/11/2019

I have been staying up here for a few night each week in November due to work and every time has been a great experience. From the beautifully radiant smile and greeting of Sam at reception to the hard working staff in Oscars dining room. Each person really goes the extra mile to make it an enjoyable time for me. Highly recommended hotel and a wonderful area so close to Chester if needed.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Eldon Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Lovely stay"

5
Kelly0wen, Hampshire, United Kingdom 13/11/2019

Just checked out but will be back. Stayed as were attending a funeral and couldn't have stayed in a nicer place. The service was faultless and really friendly, the room was spotlessly clean and the food was really good too. There were decent vegetarian options too

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Adrian M

"Awful!"

1
catchloved, Chester, United Kingdom 07/11/2019

My cousin and I attended the “Mrs B's Boys” tribute dinner here on 4th October. Everything about it was awful. When I booked I specifically asked if we would be on large tables, sharing with other guests, as I did not want it to be just a table for two and I was assured by the receptionist that we would be sharing. When we arrived we were indeed on a table for just the two of us. The advertised event also said that there would be interaction between the actors and guests, but not once did anyone come to our table to include us in the entertainment. The food was cold and tasteless and the drinks very expensive and not of good quality at all. Because we were having such an awful evening we didn't stay for dessert, and left after the revolting main course. I sent a lengthy complaint through the hotel website, for which I have not received either an acknowledgement or response, which is just downright rude. As I was treating my cousin, this awful evening has put me £65.00 out of pocket. I was hoping to attend future events here as it is so handy to where I live. However, it was totally not worth the money, I will most certainly not be attending any further events there, and I definitely do not recommend it to anyone.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your time to supply us with your feedback in regards with your visit to our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider visiting us again so that we can have another chance to provide you with a superior experience. Sincerely, Rossett Hall Team

"EVERYTHING LOVELY"

4
Linda G, Chorley, United Kingdom 05/11/2019

Just back from a 2nt stay in a Superior room DB & B both nights. Lovely hotel and staff, food @ Oscars very good. Can recommend the Steak and Plaice. The hotel was quiet and our stay was very restfull. We will definitely be back.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Linda Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Adrian M

"Birthday party "

5
keemamadras, Wrexham, United Kingdom 03/11/2019

We held my wife's 60th birthday party here on Saturday 2nd November. Everything was just perfect! Approximately 60 people attended and the staff were amazing. From the initial enquiry to the party itself, the attention to detail was brilliant. Special thanks to Adrian and Emily for making our special day perfect. Big thanks to all the other staff also !

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to write a feedback following your recent event. It is great to read that you have enjoyed . Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Great stay for family wedding"

4
Gail S, Chester, United Kingdom 27/10/2019

Venue was lovely. The majority of the staff were excellent. Extremely friendly and very hardworking. Room was good with facilities as expected. On departure the staff went above and beyond to help us as we had a problem with our car.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Wedding "

5
samuelsWrexham, wrexham 27/10/2019

From start to finish Adrian the manager and team have been very accommodating to all our needs, we had a fantastic time lovely wedding breakfast with all dietary needs accommodated very friendly staff. Bit hectic at breakfast but that's probably because everyone turned up at the same time and the hot food could have been a bit hotter but plenty of it.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Evening meal "

5
andyparkes, Wrexham, United Kingdom 26/10/2019

I've just returned home from Rossett Hall, having enjoyed an absolutely wonderful evening at Oscars, Rossett Hall. We had a lovely meal which was superb. We will not hesitate coming back again. Staff were excellent with a special thanks to, Lynne, Becky and Mark. We will definitely be returning.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Andy Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Adrian M

"Very clean reasonably priced"

5
Geoff C, Thornton Cleveleys, United Kingdom 24/10/2019

Stayed here on 23/10 /19 found it very clean and reasonably priced through booking .com one of our party of 7 had a fall through heart problems and the staff couldn't do any more especially Helen also food very good all in all had a really good family stay apart from the fall obviously

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Adrian M

"Excellent hotel"

5
timmaloney1955, Shrewsbury, United Kingdom 21/10/2019

We stayed here for 3 nights, for my nieces wedding and every part of the experience was excellent, from staff, to service, to rooms, and to the excellent food quality. Would definitely recommend going by our experience. We would certainly stay there again! Well done all the hard working staff!

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Adrian M

"Dissapointed"

1
User 21/10/2019

Got allocated a room that hadn't been updated .Room 27 . Very disappointed bathroom scruffy .Toilet didn't work .Was described as a " better room " .Apparently because it has a garden view. There was nothing nice about this hotel room . A family stayed in room 3 which was updated and really nice . So if you stay here don't stay in room 27 .

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Manager@rossetthallhotel.co.uk Regards Adrian M

"Lovely weekend stay"

5
Roadsterbabe2014, Birmingham, United Kingdom 21/10/2019

Booked an overnight stay as part of a Groupon deal. Fantastic first impressions which only improved throughout our stay. Although this is a Georgian property the interior is modern yet comfortable and tastefully furnished. We stayed in a Superior room overlooking the garden which was very spacious, immaculately decorated and very clean. Staff were very pleasant and attentive and 3 course meal at Oscars was delicious and so filling that we couldn't manage a sweet. All added up to a very enjoyable experience and hopefully one that we can repeat as soon as possible.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Groupon 2 Night Superior Room Stay"

5
LYNDONSX, STOKE-ON-TRENT 18/10/2019

Excellent 2 night stay at Rossett Hall Hotel, we could not fault anything about the hotel at all. Special thanks to Chris and Dylan in Oscars. Its pointless writing anything else about our stay, faultless and nothing was too much trouble for any of the staff. A little gem to be returned to without doubt

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Adrian M

"Afternoon tea"

5
User 14/10/2019

What a lovely way to spend an afternoon. The afternoon tea dea, with Prosecco was excellent. Don't think it could be beaten. Sandwiches, pastries and sones with cream and jam all very good. Oscars bistro is an excellent place to dine.

"Lovely"

4
annejjohnstone64, Staffordshire, United Kingdom 13/10/2019

Came across this hotel on groupon but went directly to hotel to book it. We booked the Westminster suite as it was for a birthday treat. A beautiful room tired in parts but overall lovely.we arrived early and had Sunday lunch in Oscar's brasserie, service was a little slow but food excellent and great price. The deal we had included 3 course dinner again excellent. The staff are all really nice the hotel situated well to visit other places. Highly recommend this hotel but recommend Oscar's as a stand alone restaurant definitely worth a visit.

"One of the best"

5
Mike C, Shotley Bridge 13/10/2019

Excellent hotel, newly refurbished, very friendly staff & comfortable rooms & public areas. Breakfast was satisfactory for a buffet & evening meals were quite good. We caught the bus to Chester which worked well except being (just) in Wales our bus passes couldn't be used

"A Pleasant Stay"

4
Paul C, Aylesbury, United Kingdom 11/10/2019

We spent a couple of nights at Rossett Hall recently with my brother and his wife. The room was clean, spacious and very comfortable with all the amenities you could wish for. The staff were charming and helpful, and the food was good and well presented. We will be happy to stay there again. Overall good value for money.

"An amazing place!"

5
User 09/10/2019

The hotel is a great place to stay! I had a suite which was very luxurious, I loved the roll top bath and wet room and there was little touches which made my stay more comfortable. I had a lovely big bed, and had a good nights sleep with a good breakfast in the morning and great decaf coffee! The staff were so accommodating too, from reception to room service and a manager who made everything work and the hotel feel like a happy place to be. But I have to say Chris from the restaurant was exceptional, she kept me company and we laughed together but she was good at giving those people who wanted a quiet start space too. A good choice of venue for parties and events (there were two events while I was there) and my room was very quiet despite this. A good choice for everyone.

"Welcoming"

4
jeffjackson2016, Wigan, United Kingdom 08/10/2019

From arriving to departing the staff are really friendly and helpful and the food is great. Breakfast is a buffet style so fill your boots. The food in the evening is great as they have a great choice to suit all needs. They are now doing daily special offers which makes it great value for money. Great base to use either business or pleasure.

"1 Night. "

4
vimtosparkly, Barnet, United Kingdom 07/10/2019

The Hotel was very nice. We had an overnight stay as we were attending a friend's Birthday party,in Chester. The amenities were good. The beds could have been a bit more comfortable, less springy. Breakfast was included, which was good. Overall was a pleasant stay and I would recommend it.

"To see a show Mrs Brown boys"

5
User 05/10/2019

Very good and funny all the staff were very good and the food was lovely be back again the room were very clean to and had everything that we need the hole visit was very good and breakfast lady was very good at her job could not do enought for us

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Mary Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Adrian M

"Fantastic, same room as honeymoon 20 years ago"

5
User 28/09/2019

We had our wedding reception here 20 years ago. Have returned a number of times over the years , but it did decline some years ago.I took my husband and my family for Father's Day, and was pleasantly surprised, the food was great and the service fantastic, We returned last night for our 20th anniversary, we where given the bridal suite, the meal we had in oscars was the best we have had in a long time , it was very quiet though . I just hope people support this fantastic hotel and restaurant, thanks to all the staff , u are amazing, lovely lady on reception We will return very soon

"WOULD CERTAINLY RECOMEND"

5
DandGNottm, Nottingham, United Kingdom 27/09/2019

Very nice clean comfortable hotel. Bar food very good with good different offers on each night. Staff very pleasant and helpful. Nicely kept gardens. Easy short distance to walk into the village. Very good value for money would stay again.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Visited Hotel 31st July 2019"

1
User 18/09/2019

Not such a good experience, my room had spiders crawling in the bathroom, the walls, some in 2 corners, some dropping down when you opened the curtains and one on the bed, i got the room changed at midnight but the new room was stuffy and the windows were as large as the doors, if you opened them the spiders on the edges would come in, No AC in any of the rooms. Went for breakfast in the morning found green mold on the bread!. Took to reception manager said sorry. No phone signal at all in the hotel or nearby. Also Glass shelf (1mtr x 0.5 mtr) on table totally insure, could easily push it over with a finger, if a child was there imagine the cut they may get from the fall. Would I want to stay there ever again..No!- Ketan Vadgama, ketan@premierdec.com

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay. I am very sorry to read that there was some areas of your stay that left you disappointed. This is never how we would want any of our guests to leave the hotel feeling. i will really appreciate if you can please contact me direct to discuss this mater . manager@rossetthallhotel.co.uk I would finally like to take this opportunity to thank you for bringing these issues to my attention and giving us the opportunity to improve the way we manage our business, your feedback is gratefully received. Regards Adrian M

"Perfect for a small family wedding"

5
Amandastockport, Manchester 16/09/2019

Stayed 2 nights at Rossett Hall for a small, intimate family wedding and it was perfect in every way. The staff were lovely and couldn't do enough for us. The venue was set up beautifully and the wedding meal was delicious. Breakfast was fab, a good choice. We will definitely re visit for one of the tribute nights.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Disappointing"

3
KevinG42, Royston, United Kingdom 15/09/2019

We weren't told beforehand that a wedding p[arty was at the hotel despite communications with both Booking.com and the hotel itself prior to our visit Parking was a nightmare due to the wedding party and despite a phone call to reception at 12.30 the noise continued far later Rooms seem OK however we were given an upstairs room and their is no lift ... another fact not publicised Generally OK but little things let this hotel down Positive note is that the reception and restauant staff were very friendly Not good value for money !

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize . Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Adrian M manager@rossetthallhotel.co.u

"Restfull break between workdays"

5
dave l, Durham, United Kingdom 12/09/2019

I stopped at this hotel onTuesday 10 September .A great welcome from front desk Caroline was on front desk very helpfull and polite. I had a junior suite without a view which was explained on check in ,I explained view was not a problem as I work on lap top to complete ,Caroline was apologetic that it had no view. I ordered room service food was 5* and arrived on time . Breakfast again food class staff very friendly and helpfull . They need a medel as an elderly man was very rude swearing at them demanding an omelette now ,restaurant was full as coach trip had stopped night before breakfast staff just kept smiling well done to them. Bed was very comfortable room was very clean . I would stop again at a drop of hat .well done to all management should be proud of you all

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Dave Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Son's wedding"

5
Sue H, Chester, United Kingdom 10/09/2019

Son's wedding and pre wedding stay . A lovely occasion made even more special by the manager, event manager and staff. Rooms very clean, food outstanding especially the wedding meal. Service excellent. Staff very attentive and friendly.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Sue Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Lovely stay, great staff and room"

4
User 07/09/2019

Stayed one night and has a lovely family room in the Georgian wing, quite and comfortable. Helpful to our dietary needs as coeliacs great breakfast tasty and traditional good choice, comfy beds and quite. Lovely location most impressed with the service and interest in our needs and very pleasant. Would recommend as also good price for whats offered...

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Excellent for the Price"

5
ThomasNo1, Cirencester, Gloucestershire 05/09/2019

Nice quiet location. Comfy bed and room though turn on bedside lamp and all the room lights come on! Nice staff, modern tv. Overall hard to fault for the room cost. Breakfast was also good, can't comment on dinner as we did not try.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian Modoi

"Very comfortable room, friendly staff and good food"

4
HALDavies734, Llandrindod Wells 04/09/2019

A lovely friendly welcome on arrival, spotlessly clean room with a comfy bed and piping hot water. Evening meal in Oscars restaurant - tuna steak was superb! Beautifully maintained gardens and sitting out area - altogether a great hotel

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Adrian M

"Comfortable"

4
User 02/09/2019

Staff and room was great , as was the ample breakfast, we had afternoon tea, a bit basic but ok and was set in a pleasant room , huge tv in our bedroom and the biggest bathroom of any hotel i have been in , roll top bath and a walk in double shower, clean and comfortable

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian Modoi

"Great hotel"

4
BillyBillington5773, Buckley, United Kingdom 27/08/2019

My family stayed over for one night, room was lovely and very clean, would of loved a small fridge in the room to store some the essentials but hey ho,the hotel was quiet as it was a Monday bank holiday. Evening we went to Oscar's restaurant I had a great starter duck spring rolls with hoi sin sauce "lovely" then I had marinated Salmon with king prawns "awesome" then I topped it off with a desert pistachio tart with cream "nice" my wife just had the burger which was also "nice" as it was proper homemade. Local community nice little kids park just across from Hotel which our 3 year old loved, local shops, and nice pubs around. Would stay again,I think it's on the rise this hotel, just needs the word spreading. Regards Billy

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Billy Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian Modoi

"Pleasant hotel just outside Chester."

4
Emanic, Lowestoft, United Kingdom 16/08/2019

On arrival at the hotel we were met by a very welcoming member of staff on reception. Our room was a garden room on the ground floor, it was big and the bathroom with bath and double headed overhead shower was more than adequate. The room was comfortable, with wardrobe and a couple of drawers. There was a kettle with tea and coffee. Only gripe about bedroom was the fact the duvet was too small for the cover, (I personally think the duvet was in the cover the wrong way round, easy to do with super king covers!) so we spent the night wrestling for duvet! Also the bedroom floor was not hoovered during our stay. The hotel obviously caters for conferences, work people staying over, weddings etc. Not sure how this works if you are just a guest and there is a conference/ wedding as you have to pass through the room to get from bedrooms to the bar. Whether there is another route without going outside I don't know as there were no functions during our stay. All in all it is a great place to stay if visiting Chester and the surrounding area without the hassle of finding overnight parking etc if staying in town. Also two or three pubs in the village within walking distance.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian Modoi

"Almost perfect"

4
Ceri g, Swansea, United Kingdom 16/08/2019

The hotel was almost perfect but the two issues were big ones The hotel is easy to find and has plenty of parking. All staff were very good and friendly. My room was very clean and comfortable. Dinner was very good and the breakfast had lots of choice and plenty of healthy options too But, it took ages to get to sleep as the guy in the next room was really noisy until well past 1am. Pity reception didn't do anything about it when reported by another guest Also. I didn't have any phone signal in many parts of the hotel. Would probably stay again though as it is a lovely hotel

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian Modoi

"Lovely First Visit"

5
386MikeS, Northampton, United Kingdom 15/08/2019

Just back from a two night stay at the Rossetti Hall Hotel. Chose this as my mother-in-law lives in Belgrave Park and we didn't have the traffic problems of the city. We were given a ground floor garden room that had an enormous bed and also benefited from a bath as well as a shower. The staff were all very helpful, polite and friendly and made our stay a very pleasant one. There is a wide range of breakfast options but, furthermore, you can order poached/scrambled eggs, pancakes, fish etc from the menu. We chose not to eat in Oscar's restaurant although we did use it for an evening drink. This is also a wedding and conference venue, although we were not disturbed by either during our stay.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Incorrect dates on booking"

1
tillyrichards, Thornton Cleveleys, United Kingdom 12/08/2019

Booked 2 double rooms on this hotel fir 1 night at end of August. Received email today saying the website had given an incorrect price and date do they cancelled. Not good practice. Be careful when booking on line

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Really sorry for the inconvenience . can you please emailed me directly so I can have a look into . Manager@rossetthallhotel.co.uk Regards Adrian M

"Invited for champagne & canapes freebie"

4
pracc, Liverpool, United Kingdom 11/08/2019

well, what a lovely gesture from the management, a lovely evening and the staff as always are so well mannered and friendly. canapes were delicious and copious amounts of champers, looking forward to the next visit when were quite happy to pay for the food

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Great hotel and staff"

5
bg2222, York, United Kingdom 09/08/2019

Excellent time spent at the Rossett hall hotel on our trip to Chester. After the disappointment of our superbreak booking cancellation the hotel and staff could not have been more helpful sorting things for us. Big thank you to manager Adrian and the reception team. The hotel was spotless and beautifully decorated our room was spacious and modern great view large comfortable bed everything you could want. Breakfast plentiful good choice of buffet style and well cooked. Great location bus into Chester every 10 mins about a minute walk from hotel to the bus stop. Definitely recommend this country hotel.

"Two night mini break"

5
User 07/08/2019

Hotel was one of the nicest i have stayed.The room was a good size which included a huge comfortable bed,tea and coffee,biscuits hairdryer,toiletries and a fridge.The decor is really nice through out and the outside is really pretty and well maintained made it a really nice place to sit.Breakfast wasn't the best but was fine and really enjoyed my evening meal best chips i have had.The location was great lots to do,spoilt for choice with some lovely walks,garden centres and nice places to eat.Staff were also friendly and polite and also keep the hotel clean and well presented,a credit to the hotel can,t wait to come back

"Met family"

4
dawsonmsclaire, Jedburgh, United Kingdom 04/08/2019

Hotel was lovely, easy to get too. Not to badly priced. Breakfast wasn't the best but was ok. The staff couldn't of been any nicer and friendlier. Enjoyed our stay. Only down fall of the room was very warm and no air con but found a fab that was in the cupboard which helped. Fridge and coffee making equipment also in cupboard but didn't c these till last day.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Afternoon tea very disappointing"

2
User 03/08/2019

I went with my husband for afternoon tea at Oscars, adjoining Rossett Hall recently as we had been given a voucher by a family member. My husband had booked the afternoon tea a few days before and had mentioned at the time that I don't eat meat whilst my husband is a meat eater. We arrived at Oscars and were immediately impressed by the decor and lovely furniture, and were a little surprised that only two of the 20 plus tables were occupied, including ours. The waitress asked if we wanted tea or coffee, disappeared and then a short time later brought a stand with the assorted sandwiches (meat, fish, cheese) all mixed up on the same plate. I politely queried this, she muttered under her breath, removed the plate and went off to the kitchen from where loud banging and crashing could then be heard, all to the rather loud rendering of ‘Come on Eileen ...' on the music system. The plate was returned and slapped down and the waitress went off to tell the only other two customers that she ‘should have finished at 3pm'. She then proceeded to shout through to the kitchen to ask if they wanted her to work on Sunday or not.. by this time the other couple had left and the music was now blaring out My Guy etc etc. Anyway down to business. The teapot arrived with tea bags in, it would have been good to have been offered loose leaf tea. The sandwiches were very disappointing and were cut into large triangles, (forget finger size) and were overly moist and to be honest quite tasteless. The cakes consisted of two small pieces of chocolate cake which was dry and seemed to be stale. Also two custard slices which had bright yellow custard oozing out of them and, suffice it to say, I left mine. The scones were fine and it was nice that they came with clotted cream and jam. When our waitress again appeared I asked if the voucher came with a glass of sparkling wine, as I honestly couldn't remember. She said that it didn't, which was fine. She went to walk away and then said that it didn't say on the voucher (fair comment), but then obviously had a rethink and said that she could check ‘if we wanted'. ‘Yes please' said I and she returned a few minutes later with the two glasses which apparently had been covered by our voucher. I have since looked on the Rossett Hall web site and see that they charge £16.95 for their afternoon tea with bubbly. We were fortunate that we didn't have to pay because we had been given a voucher, however the visit was something we had really looked forward to and which was hugely disappointing

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent visit in our restaurant. I am very sorry to read that left you disappointed. This is never how we would want any of our guests to leave the restaurant feeling. I understand that this may come as little or no conciliation to your experiences so far have not been that you would have hoped for. However we do greatly value your business moving forward so with this in mind and as a gesture of goodwill, I would be delighted if you would accept my offer of a 25%discount in our restaurant for your next visit I trust my correspondence and subsequent gesture of goodwill will come some way in recovering the situation, however if there is anything else at all that I can help you with please do not hesitate to contact me. I would finally like to take this opportunity to thank you for bringing these issues to my attention and giving us the opportunity to improve the way we manage our business, your feedback is gratefully received. Regards Adrian M

"Great Place to stay"

4
Brother02, Amsterdam 29/07/2019

Spent one night with friends over the weekend with friends , whilst our day at the Races was a washout ,the hotel more than made up for it . Set in a lovely location within its own grounds, which are immaculate, we had a lovely stay. We had dinner ,bed and breakfast , The rooms were spotless, very comfortable and the evening 3 course meal was lovely . We ventured out to the local pub in the evening ,which again is lovely then walked back to the hotel. After a good,peaceful nights sleep we enjoyed a well cooked locally sourced breakfast . When we go to the races next time ,i will not hesitate to stay here. Thank you Rossett Hall and all your super friendly staff , it was a pleasure.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you for reporting the extractor fan noise issue I have reported it to the hotel maintenance team so we can deal with this issue. If I can be of assistance in the future, please don't hesitate to contact me at manager@rossetthallhotel.co.uk or on 01244 571 000 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Yours sincerely, The Team at Rossett Hall Hotel Best Western Rossett Hall Hotel, BW Signature Collection

"Highly recommend"

5
User 28/07/2019

I use BW in North America for leisure and in the UK on business. In the US they are motels whereas in Europe they are hotels and have an integral restaurant. Rossett Halll is probably the nicest, best quality and best value I have encountered anywhere and I have recommended it to my colleagues.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you for reporting the extractor fan noise issue I have reported it to the hotel maintenance team so we can deal with this issue. If I can be of assistance in the future, please don't hesitate to contact me at manager@rossetthallhotel.co.uk or on 01244 571 000 . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Yours sincerely, The Team at Rossett Hall Hotel Best Western Rossett Hall Hotel, BW Signature Collection

"Wow great place to stay"

5
User 26/07/2019

Lovely hotel in a lovely setting Good food, quiet surroundings meant a good nights sleep. Would definitely recommend and I will be using them again, I'll also look at Best Western as a chain previous experience wasn't nice

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future. Kind Regards Rossett Hall Team

"Excellent hotel and staff"

5
Castleclass, Walsall 26/07/2019

Just been on a three night stay at this establishment with my lovely partner. The hotel was of first class quality, the only problem we had, was on the first evening we booked a table for an evening meal, I'm afraid to say the meal we decided upon was totally uneatable. the problem was pointed out to the on-duty manageress who dealt with the matter in a professional manor and to her credit came to a most satisfactory conclusion. Breakfast was of extremely good quality and cooked to perfection. A special mention has to be given to the two chamber maids Lisa and Abi who looked after our room, these two young ladies kept the room in immaculate condition and are a credit to the hotel. All members of staff were very friendly and extremely helpful, well done to all staff. Needless to say, we will be returning to the hotel in the not to distant future, as we enjoyed every minute. Well done and keep up the good work. .

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian Modoi

"Lovely Hotel"

4
traceydavey2019, Basingstoke, United Kingdom 12/07/2019

Lovely hotel friendly staff. The rooms are very comfortable and airy with all you would need in a hotel room. The area around the hotel is well kept and some lovely places to sit and enjoy the sun whilst relaxing.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Tracey Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"Amazing hotel with great food however...."

4
User 07/07/2019

A lovely hotel in a great building. Food was absolutely brilliant and reasonably priced. Staff were friendly and helpful. The one thing that has let this hotel down is the housekeeping team. On arrival we had a half empty coke bottle left in the room, and insufficient towels and soap for a two person room. Also a half open biscuit and buns still full. Upon the next day the bed was made poorly, another half eaten biscuit and again bins not emptied. It's a shame theres this small thing that let's the hotel down. Otherwise its brilliant

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Ben Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you overall enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian Modoi

"Delicious lunch in lovely surroundings"

5
hillsidejane, cheshire 06/07/2019

We had a voucher ! What a lovely lunch and a very friendly waitress. Super setting and interesting decor. Food nicely presented. and delicious . Deal included a glass of Prosecco so was very good value.Would like to go again soon.

Explore23609599748, Manager at Rossett Hall Hotel, responded to this review
Dear Thank you for taking the time to complete our guest survey following your recent stay with us. It is great to read that you enjoyed your stay with us. Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon. Regards Adrian M

"One Night Business Stay"

4
User 26/06/2019

This place just works - all as you would expect from a competent hotel and its restaurant. Good car parking - quiet with no loud roads or bars - easy to eat in + pleasant staff that are are happy to make your stay enjoyable with out being in your face !

"Lovely hotel and staff in a great village"

5
Caroline C, Market Harborough, United Kingdom 23/06/2019

Lovely hotel and staff in a great village. Very comfortable rooms. Food was great too. Very good value. We will definately go back. Easy to get the Cheshire Oaks Designer Outlet and CHESTER TOO. Some lovely local walks too.

"Great Stay"

4
Sketchitt, Chipping Norton, United Kingdom 17/06/2019

Where do I start? Comfy clean rooms, amazing staff. Denise(?) on reception was amazing, welcoming, kind and to be honest, we were a little difficult with our requests and she accommodated us fantastically then she checked us out the next day. Lynne(?) On the bar, amazing, professional and great at her job. GM Nic should be proud of his attentive and great staff. Lovely gardens and comfy beds. Amazing water pressure. Only slight downside, was a little out of the way.

"Afternoon Tea"

2
User 15/06/2019

After having afternoon tea at Rossett Hall, it is safe to say I will not be returning due to the unhelpful and rude staff not coming over to care for our needs or ask if things were okay. Me and my friend both felt like we were being judged whilst trying to enjoy our afternoon and didn't think it was at all satisfactory. Very disappointed. Wouldn't recommend.

"Lunch on a deal"

5
30sunny, Chester, United Kingdom 14/06/2019

Was unsure what to expect as these deals can be disappointing but this was excellent. Our offer was a starter and a main and a small bottle of Prosecco. There was a good choice of dishes which were well cooked and very appetising. The service was attentive without being intrusive. Oscar's Bar was pleasantly appointed , good decor, comfortable chairs with a variety of tables in a light and airy space. Staff were very pleasant and efficient and we enjoyed a highly recommended lunch experience.

"Planning next visit"

5
RosPJ, Cardiff, United Kingdom 13/06/2019

Stayed for 1 night after arriving late on the Liverpool ferry. We'd told the hotel we would be late & the manager said he would keep the restaurant open until 9pm (they normally close at 8.30 on Sundays). The ferry was late so we rang to say we would arrive after 9 so they made sandwiches for us which we ate in the open plan bar/ dining area, the bar was still open. The hotel interior has been recently modernised & the public rooms are open & inviting. Our double room with en suite bath/shower was spacious & comfortable. The building is Grade 2 listed & the exterior & grounds are beautiful. The icing on the cake was the staff, everyone helpful & friendly. There are a few places we want to visit in the area & are planning a few days away in the summer, looking forward to staying in the hotel again.

"Monthly visit"

5
User 12/06/2019

I've stayed at Rossett Hall every month for work commitments over the last year and a bit, i'm yet to have a bad experience there. The staff are super friendly and always very welcoming, the food is good and the majority of the rooms I've stayed in have been very comfortable. (I did get one room with a bit of a lumpy bed, but it wasn't too bad) There's plenty of on site parking, and the free Wi-Fi is super fast too.

"Afternoon tea"

5
carolec02, Ellesmere Port, United Kingdom 09/06/2019

My son treated me to a wowcher voucher for an afternoon tea at Rossett Hall Hotel in their restaurant Oscars. I went with my husband and It was very nice. Fresh sandwiches and plenty of them and their cakes delicious especially the custard slice. Felt very full afterwards. Would recommend it.

"Miss"

3
67wynnwendy, Gresford, United Kingdom 09/06/2019

I visited this place with my partner first impressions were good staff on reception was very friendly and helpful , room was ok linen was clean bed clean but carpet had stains on it , we had problems opening the door to the room with the cards as wouldnt always catch so spent a good few minutes trying to get back into room , went for a meal food undercooked chips hard fish wasn't cooked right staff at restaurant very ignorant ignored us as if we weren't there and didn't have any clue how to use tills for us to pay for the food

"Nice Hotel"

4
User 04/06/2019

Stayed 3 midweek nights B & B. Nice clean hotel although sockets in room didnt work and bathroom wash basin plug didnt keep water in when pushed down. Decent enough breakfast with efficient staff although initial receptionist wasnt very welcoming on check in, but other staff were very pleasant when we required any info from them. Would stay again if in area.

"Nothing Spectacular but has potential to be."

3
User 04/06/2019

A average enough 3* hotel. Situated in a pleasant enough area and reasonably close enough to book a taxi into the heart of Chester. Unfortunately the hotel itself is in need of some TLC. It's a very lovely building but the tiny details add up and become very noticeable, wallpaper coming off the walls, Stains on furniture, the list goes on. But that being said, if you are able to turn a blind eye to these details then yes you will have a lovely stay. Chester is a lovely area and I would recommend the visit. Might be worth the hotel improving on the breakfast ever so slightly, the sausages fell short unfortunately. Over all tho a 3/5 for this hotel!

"Comfortable, friendly, lots of character and great location."

5
Stret1830, Manchester, United Kingdom 31/05/2019

It's the third time myself and my family have stayed here. We like the style, setting and comfort of the hotel. The staff are always friendly and helpful, the breakfasts and restaurant meals varied and tasty and the location is great for local attractions and trips out.

"First visit "

4
plum67, Wigan, United Kingdom 28/05/2019

Four off us stayed for one night on Sunday,we arrived early so we decided to have lunch in Oscar restaurant we all had starters & 4 roast dinners very nicely served by a older lady she seamed very busy but was pleasant.We then went and checked in rm11/16 we had rm 11 when we arrived at the room to our shock it had not been service but I have to say the Housekeeper was straight on to it.Breakfast in the morning was ok we ordered a poached egg which was over cooked,overall it was a very good stay and we will be back :-)

"Very Nice"

4
SPASymington, Symington 26/05/2019

This was a last minute decision and it proved to be a good one. The hotel surroundings were very pleasant with excellent parking. The staff at check in were very efficient, polite and helpful. A nice double room with plenty of space and a good view. A place I would recommend.

"Wedding at hotel"

5
User 23/05/2019

We had our wedding at the hotel Saturday food and staff made it a spectacular day, Erin in the events team was brilliant. We will be going back for our anniversary really loved it as did all our guests

"Lovely hotel, terrific staff"

4
Jane C, Ormskirk, United Kingdom 06/05/2019

We booked this hotel at short notice after being let down by a nearby hotel- for a motorbike club. The room we had was lovely, comfortable bed, great bathroom, and staff who were so friendly and efficient. The food in Oscar's was really good and nothing was too much trouble. We will go back

"Rossett Hall"

5
PFogg7, Wrexham County, United Kingdom 27/04/2019

We live locally and stayed for one night on a Friday as our bathroom is being renovated.Shoped around locally and this was the best deal locally.The lady who took our booking was also on reception and exceptionally helpful and did us a deal of B&B for £79 (weekend). Our twin room (41) was up a spiral staircase (no lift) and very roomy with a large bathroom down some steps with a seperate shower and corner bath.The room was well decorated and very clean with water and tea etc free.Not much of a view but for one night a lovely room with 2 easy chairs. Nice dining room for breakfast with friendly staff nd a great meal and choice appart from the choice of fruit. Great value.Great stay and would definately stay again.

"Fabulous place, fabulous staff"

5
User 22/04/2019

Beautiful period property sympathetically extended. Room was large, gleaming and tastefully decorated. Bed very comfortable and bedding crisp. Staff were extremely helpful and hospitable. Faultless service. Dinner in Oscar's restaurant was delightful and very reasonably priced. A good choice of breakfast on offer. Fabulous venue for a conference, wedding or party with some large funtion rooms. The village is equally beautiful and well kept and full of old world charm. A gem!

"Beautiful hotel"

5
cmweds, Staffordshire, United Kingdom 21/04/2019

We stayed in room 20 which was a family room. I think it has recently been refurbished as we could smell fresh paint. Bathroom is gorgeous,done to a high spec. Stunning location. About 15 minutes drive from Chester town centre.

"Lovely hotel"

4
User 14/04/2019

Just stopped at the Rossett Hall Hotel for the one night. Very nice hotel and the staff were extremely friendly and helpful. Good room with very comfortable bed and excellent shower. Definitely to be recommended.

"A grand venue"

4
yashimoto, UK 08/04/2019

Stayed at the Rossett Hall hotel for one night.The room had a strong smell of fresh paint as it had been redecorated within the last few days. The room itself was large. The bathroom had not been finished off as the ceiling had been stripped of paint and there were flakes all over the floor. The bedside lights had no bulbs in and a bulb was also missing from a wall light, so it was a bit dark. There was a kettle, and drinks making sachets etc. but no spoon as we discovered when we fancied a drink first thing in the morning !The breakfast was a buffet style, with a good choice, but let down by being rock hard, with the bacon and black pudding like rubber ! Too much had been left to harden under the heat lamps, which spoiled it !The food in the evening was very good.

"April wedding"

5
User 08/04/2019

We stayed at Rossett hall for our son's wedding in April 2019. It was clean and well kept. Staff were attentive and helpful. The wedding breakfast was lovely, I thought they were generous portion sizes. We were lucky enough to have good weather to have photos taken on the lawn. Although we didn't use it, I liked that they had a "forgot anything?" list in the room for last minute essentials. A few guests even got a free room upgrade! Thanks to all the staff for their warm welcome.

"Welcoming"

4
jeffjackson2016, Wigan, United Kingdom 02/04/2019

very welcoming staff and they are always there if you need anything. Away on business good base to stay when working in the area. I have stayed here when some of the management staff were employees so nice to see internal progression.

"Wedding"

5
lizzyt-1985, Northwich, United Kingdom 25/03/2019

We had our wedding here at the weekend and everything was fantastic. Every single member of staff went out of their way to make sure the day was really special. The food was lovely both in the restaurant and at the wedding.

"Wedding party"

4
faith842, Anglesey, United Kingdom 18/03/2019

Stayed overnight after a wedding party, sadly we booked the room ourselves through a booking website rather than through the hotel/wedding party and I feel that we paid over the odds for our room. Room was nice enough with a large bathroom and comfy bed, although the temperatures downstairs were roasting our bedroom was a little cold! Breakfast was very good though but they should have put more staff on knowing there were a lot of wedding guests staying over. Hotel was clean but paint peeling on bathroom walls shows it needs a bit if TLC, but overall a nice stay

"Afternoon tea"

4
r6ose, Liverpool, United Kingdom 23/02/2019

Went for afternoon tea here. Bought as a Christmas present for my husband and i. It was excellent, best ever Afternoon tea we had had. Good variety of sandwiches and cakes, all lovely and fresh. Well recommend it

"Good Standard but needs more work"

3
suzanne d, Nantwich, United Kingdom 30/01/2019

Enjoyed our staying, but food could improve more, some part of the building is very cold which doesn't help , staff were attentive and polite. atmosphere was OK, over all was not bad. Hope my review will help management and clients in future

"Rather bland"

4
welshbl0ke, Buckley, United Kingdom 20/01/2019

The hotel is located near Wrexham and very close to The Machine House Restaurant. Our room was clean and comfortable. Bathroom was fine. Heating made a noise which wasn't ideal. The restaurant was found through a small maze of corridors some of which were freezing cold! Good breakfast choice but haddock with poached eggs should be poached eggs with a very small piece of fish. Overall verdict. Ok, but nothing special.

Estas opiniones son las opiniones subjetivas de viajeros individuales y no de TripAdvisor LLC ni de ninguno de sus socios comerciales.