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Best Western Hotel Warby Lodge Motor Inn, Wangaratta

4.0/5  - basé sur 106 notations.
55 Ryley Street, 3677, Wangaratta, Australia - Ver el mapa
Best Western Warby Lodge Motor Inn - Vista Exterior El Best Western Warby Lodge Motor Inn se encuentra en el centro de Wangaratta. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Alójese en este hotel de 4 estrellas de Wangaratta que ofrece una base idónea para explorar la magnífica región noreste de Victoria, conocida como la región de las "Leyendas, el Vino y el High Country". Situado a 200 metros del centro de la ciudad y frente al hermoso parque Merriwa, el Best Western® Warby Lodge Motor Inn cuenta con la ubicación idónea junto a las principales atracciones y actividades locales. El Best Western Warby Lodge Motor Inn es un hotel de lujo situado en Wangaratta. Este hotel es la base idónea para disfrutar de las atracciones de la región noreste de Victoria. Todas las habitaciones cuentan con camas de matrimonio grandes y aire acondicionado. Las suites con balneario cuentan con una bañera de hidromasaje para dos personas y nuestro hotel ofrece también habitaciones familiares de dos dormitorios. Disfrute de la piscina al aire libre, la zona para barbacoas y acceso gratuito a Internet Wi-Fi durante su estancia en este magnífico hotel de Wangaratta. Explore la historia de los legendarios guardabosques en la cercana Glenrowan o el centro histórico de Beechworth. Pruebe algunos de los mejores vinos de Australia en los distritos de Rutherglen, Milawa o King Valley. Disfrute del esquí en la espectacular región de High Country durante el invierno o maravíllese ante su belleza el resto del año. Si desea disfrutar de un magnífico servicio de atención al cliente y una estratégica ubicación en Wangaratta, haga su reserva en el Best Western Warby Lodge Motor Inn hoy mismo y ahorre.

Best Western

Hotel Warby Lodge Motor Inn

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Los puntos fuertes del hotel

  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Basado en la opinión de 107 huéspedes
NOTA EMITIDA
Excelente
25
Muy bueno
51
Normal
18
Malo
7
Pésimo
6
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
6
De negocios De negocios
27
En familia En familia
19
En pareja En pareja
32
En solitario En solitario
12
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"New Owners @ The Warby Lodge Motor Inn"

4
11/11/2018

Right from the booking I noticed a change in the way this Best Western did their thing.. On arrival which coincided with the Vic Police Head to Head fundraising walk support vehicles arriving in as well - the office provided information on parking for my vehicle & then to make the arrival even better complementary snack bar & a beer were provided.... these type of extra 1% efforts from the management made this stay worth the time to advise the readers of this site know.... The rooms are clean well lit with good comfortable furniture & bedding - the shower was of a great pressure even when the rooms next to me where using as well. In room dinner dinning is not catered for, as are many other locations around the state, but an absolute bonus is that the Watermark restaurant that would not be out of place in downtown Melbourne or Sydney is right next door & they do provide a take out option. The site does have a pool if you were keen to cool off & refresh over a beverage or two during the warmer months as well. Room service breakfast is very well priced & the portions are good & filling till the next time you graze. Will be returning as a happy customer next time..

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi davidrS4562NM, We are grateful you take reviewing motels as seriously as we take offering the best service possible, as you say we are very fortunate to have Watermarc Dining so close and agree they would not be out of place up against Melbourne and Sydney's best (Damian, Bec, Nic, Steff and of course Corni ....and the rest of the crew take a bow :) Our cleaning team (Christy, Tanya, Denise, Jo and Val) are a first class team and take pride in helping Wangaratta being remembered the right way! You have made our day writing such an awesome review and hope to see you back in Wang soon. Kind Regards, Jamie

"Room 8 is great"

4
31/10/2018

Yes not as well appointed as the Quality, but I like the Warby better as the air-conditioning works. Some rooms are dated, yes, others are better, Room 8 is a good room. For some reason I do like the Warby.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi wisey29226, We are very grateful for people like yourself that take the time to write reviews and are pleased you like the Warby! We are committed to improving our motel and hope you enjoy the improvements over time. Hope to see you back at in Wangaratta soon. Kind Regards, Jamie

"Comfy accomodations in Wang"

4
26/10/2018

Two story establishment of 30 or so rooms, the Warby is an older place that has been well maintained. The rooms were clean and neat, beds were comfortable, linen excellent and the amenities of good quality. Bathroom facilities of good standard. Service was excellent and prices reasonable. Recommended.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi HappyBudda247, Thank you for taking the time to review the Warby Lodge we pride ourselves on supplying what you mentioned, clean rooms and great personal service. Hope to see you back at the Warby Lodge soon. Kind Regards, Jamie

"Terrible"

1
26/10/2018

After reading reviews thought it looked ok. Really dirty and old. Very disappointed and will not stay here again. I found the staff rude and unhelpful and I just wonder if they were just having a bad day.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Rosietas, I am disappointed that you did not enjoy your stay and concerned that one you found your room dirty and two you found the staff rude, these two areas of customer satisfaction have been key focus areas for improvement over the last 14 months of ownership of the Warby Lodge. While i am unsure of the details of your stay i will take full responsibility and apologise. Regards, Jamie

"Tenth consecutive stay at the Warby Lodge Motor Inn"

5
21/10/2018

This was my families tenth consecutive year staying at the Warby Lodge. Booked our 2 night stay online with ease & requested the same room that we have stayed in previously. The staff were great during check in / out & the room was clean & comfortable.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Chris, Thrilled that after all these years we are still up to the mark, Jodie and I are grateful for your continued patronage. See you again soon, Kind Regards, Jamie

"Found on our travels"

4
19/10/2018

Overnight stay. Room was quite spacious but had a small table stuck in an awkward position in front of the couch. This didn't seem needed as there was ample desk/bench space for dining Parking was tight & no allocated spots. Only one spot outside two to three rooms so if you weren't there first bad luck. The bedside light wasn't working but was fixed immediately when I informed management on our departure. Shops were very close by as were a few budget eateries. There was a microwave in our room. Thursday night & the motel was full mid October. Management was friendly. Didn't see any other staff

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi cookieau2000, Thanks for your review and for staying with us at the Warby Lodge, hoping you had a safe trip home and will consider us when next you visit our wonderful town. Kind Regards, Jamie

"It was alright ............... I guess......"

4
15/10/2018

Best western warby lodge is a good functional country motel. Nothing fancy but a typical motel. A few issues with the wifi dropping out, but was consistent enough to be useful. Friendly staff. Would recommend. :-)

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Jason, Thank you for taking the time to review and recommend the Warby Lodge, i am grateful you mentioned the issue with the WiFi...i will speak to the supplier today. Hope to see you in Wangaratta again soon. Kind Regards, Jamie

"Excellent Service"

5
01/10/2018

Service here is excellent, very warm and friendly greeting, and the rooms were excellent and very comfortable. Rooms are quite spacious and well organised.Could not be happier with the overall experience and have no problem recommending this as a place to stay.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi rhennessy, Thrilled you enjoyed your stay at the Warby Lodge and very grateful that you took the time to post, hope to see you again soon! All the best, Jamie

"Super friendly and clean!"

5
28/09/2018

Thanks to the staff for accommodating our late night booking - the very friendly nature made us feel very welcome. The room was all set up and super clean when we arrived - the kids were able to go straight to bed. Highly recommend this motel.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Pies4Premiership (Alas), We are always grateful to receive feedback like this and appreciate you taking the time to write a review, lets hope the Pies have a big 2019! Kind Regards, Jamie

"Great location and staff! "

4
12/09/2018

We stayed here for a work trip, only 1 night. It was a good central spot. Only 2 minute drive to the main town. Great restaurant next door, rated very highly on trip advisor. Rooms were cleaned, bed comfortable. Good spot for a night or 2. The man at reception was very friendly and welcoming.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Shannon, Thanks for the great review, great to be appreciated...we do our best :) Hope to see you back in Wang soon, lots to see and do up here during the spring. Kind Regards, Jamie

"Convenient for overnight stay"

4
07/08/2018

Convenient for overnight stay. Large comfortable room with good heating. Spa plus shower, we only use shower which had good supply of hot water and good water pressure. Ate dinner at historic Pinsent Hotel where we have eaten previously and enjoyed good meal in family friendly atmosphere.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Gilliano9, Thrilled you took the time to write such a lovely review and that you enjoyed your time in our wonderful town, congrats to the team at the Pinsent. Hope to see you in Wang again soon :) Kind Regards, Jamie

"Friendly staff. Good parking. Reasonably comfortable."

4
05/08/2018

We were racing at Winton and this is quite handy. Rooms are good value and clean. Parking is convenient. Everything was good really. I'd stay again. My only complaint is the heating which is via a split system aircon and not fabulous but everything else made up for it.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Cymbid64, Really pleased you enjoyed your stay and by the sounds of it had a great weekend at Winton (what a fantastic group of people we hosted) look forward to seeing you next year with upgraded air conditioning. Kind Regards, Jamie

"Good stay!"

5
16/07/2018

Travelling on business and the proprietors were friendly and welcoming and I felt really valued as a client. Jamie did me a great deal and the breakfast was cooked to perfection! It's a clean, comfortable and cosy base for day trips and business. Highly recommended!

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Phil, We are very grateful you took the time to write a review on your stay at the Warby Lodge, look forward to seeing you in Wangaratta again soon. Kind Regards, Jamie

"First and last time"

2
18/06/2018

First time here. At first hey it is an ok room. However a little dark to try and do paperwork, the lighting is very poor. Then working the tv to find a basic everyday channel, 7 to be exact. Nothing in the compendium, nothing on how to work the tv. No restaurant. I asked reception about the tv they had no idea. I go out for dinner get back to my room and the dryer in the laundry is on. I ring reception and it will be turned off at 10pm. Hmmmm 10pm is a bit laye to constantly here the hum through the walls and into my room. Certainly not relaxing. It is clean enough, but just not my cup of tea.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Davina, I am sorry that you did not enjoy your stay at the Warby Lodge. Regards, Jamie

"Wonderful Experience"

5
05/05/2018

Stayed last night as part of a Goodes Winery Trip. There were 46 of us. Great room, comfortable bed nice and toasty. Too cold to try the pool but it looked good! Easy location and Great hosts. Recommend you try them.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Robyn, We really enjoyed hosting your wonderful group and are very pleased you enjoyed your stay in Wangaratta at the Warby Lodge. I must say your behind the scenes efforts to ensure your guests had a first class experience were great to see....cant have too many awesome people in our industry! Always welcome here :) Kind Regards, Jamie

"Was my stay welcomed?"

2
24/02/2018

8 rooms booked.Arrive after a 4 hour drive and told abruptly that check in is not till 2pm.Hmmm?No seating facilities outside rooms other than pool area.Not allowed to just sit there when pool is closed.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi David W, Sorry for your inconvenience, our regular check in time is 2pm unless previously organised and availability allows, in this instance the rooms were being cleaned. Our pool and BBQ area also has set opening and closing times, being inside this area outside of these times is not permitted unless previously organised and again I am sorry our policies inconvenienced your stay with us. Your suggestion for seating outside the rooms is a good idea and we will certainly look into this. Kind Regards, Jamie

"Good location in Wangaratta!"

4
10/02/2018

Easy access from the Freeway makes this a nice location, and the internal courtyard makes this a quiet and secure location. Restaurants are only a short walk away, and hosts were very helpful. Had a problem with dripping A/C on a very humid day, and they willingly offered to change rooms. They did provide excellent customer relations to recognise Best Western status (unlike most motels) with special gifts (welcome cold beers or wine in our case!!!).

Jamie R, Manager at Best Western Warby Lodge Motor Inn, responded to this review
Hi Leaddog83, Thank you for your lovely review, we really value our loyal clients and our association with Best Western and do our best to make everyone's stay as comfortable as possible. Wangaratta is a fantastic town with heaps to see and do so being so close to the CBD is a huge bonus, hope to see you back in Wang soon. P.S Next time you are up this way allow a little extra time to check out the wineries etc. in the King Valley. Kind Regards, Jamie

"Weekend break in Victoria "

5
09/02/2018

Having stayed at Best Western in Hobart, decided to stay here overnight. Excellent location, rooms are very good, bed really comfortable. Walked into town, and excellent restaurant next door. Front of house staff very friendly and helpful. Highly recommend this place.

Jamie R, Manager at Best Western Warby Lodge Motor Inn, responded to this review
Hi Biltrid, Wow, thank you so much for writing such a complementary review...thank you, thank you, thank you. We try very hard to do our best so your kind words mean a lot! Kind Regards, Jamie

"Great place to break a trip."

4
21/11/2017

Not having a booking and being members of the Great Western Rewards we decided to stay here after driving from Sydney. Extremely hospitable host, with a good knowledge of local restaurants. We ad a very relaxing stay ,quiet at night and a lovely breakfast set us up for the next leg of our trip. Deserves an extra stay.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Guys, Jodie and are very grateful for you taking the time to review the Best Western Warby Lodge, we take great pride in our motel and the relationship between Best Western and our Rewards Members. Hope to see you again soon. Kind Regards, Jamie

"Last minute getaway "

5
05/11/2017

We can't say highly enough about this motel fantastic friendly staff comfy beds pretty quiet and very accommodating thanks again you guys. Will definitely stay again soon. Very close walking distance to restaurants and shops.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi David B, Jodie and i are very grateful for your lovely review and are excited that are efforts are appreciated, you have made my day! Hope to see you back in Wangaratta soon. Kind Regards, Jamie

"Quiet, Clean, Comfortable, Friendly"

5
31/10/2017

Great stay on a Saturday night whilst visiting friends in the area. Wonderfully comfortable bed, huge room, extremely clean, staff very friendly and helpful, located walking distance to shops, nice and quiet room (couldn't hear the next door neighbours). Would definitely stay again.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi us2cameos, Jodie and I are very grateful for your wonderful review of the Best Western Warby Lodge and look forward to welcoming you back to Wangaratta in the future. Hope you had a chance to experience the "foodie" boom that is going on in the North East while you were here...if not hurry back! Connecting people to Wangaratta :) Regards, Jamie

"Rhys G "

5
22/10/2017

Jodie and Jamie were very accommodating and made me very welcome during my busy weekend! This is my hotel of Choice when staying in Wangaratta. Spa suite was perfect. Friendly service and nothing was a bother :-) see you again soon!

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Rhys, Thank you for taking the time to review the Best Western Warby Lodge, it was a great pleasure to meet you and to assist you while you were in town. Also must say thank you for the great contribution you made to another great Wangaratta sporting event. Kind Regards, Jamie

"Warm and Welcoming"

5
15/10/2017

Jodie and Jamie were very welcoming and only too happy to assist with any requests. They offered recommendations for local eateries which was very helpful. The room was clean, comfortable and spacious. I would not hesitate to recommend this motel to family or friends.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi EnjayMag, Thanks for staying with us and taking some time to enjoy the huge offering Wangaratta and surrounds has to offer. Look forward to seeing you again soon. Kind Regards, Jamie

"Thankyou Warby Lodge"

5
14/10/2017

Stayed one night, room clean, bed very comfortable. Good size room with big tv. Walking distance to city centre. Close to restaurants and take away food outlets. Easy parking. Warm & welcoming hosts. Highly recommend and will return again.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi RoobyB, Thanks for staying at the Warby Lodge, hope to see you again soon. Kind Regards, Jamie

"Hospitality of Hosts"

5
09/10/2017

Both Jodie and Jamie, Hosts at Warby Lodge were extremely pleasant and helpful during my stay with them. I was very appreciative of their warm and friendly hospitality. Nothing was too much trouble for them and their assistance was greatly appreciated.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Thanks 579julianneb, It was a great pleasure to have you stay with us at the Warby Lodge hope to see you again soon, always lots to see and do in Wangaratta. Kind Regards, Jamie

"Great Service"

4
07/10/2017

We have stayed in Wangaratta numerous times in the last few months for family reasons & each time Warby Lodge has been our go to. We can not speak more highly of Jodie & her husband they are wonderful & friendly, rooms are in good condition & always clean. And so close to town, Highly recommend.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Jasfitz1969, We are trilled that you enjoyed your stay with us and very grateful that you took the time to write such a wonderful review, look forward to seeing you again soon. Kind Regards, Jodie and Jamie Ramage

" Would you like Milk?"

2
22/09/2017

In my line of work attention to detail and customer service is everything, no matter if The hotel is high end or budget. Management need to take a hard look at their practices and dramatically improve customer service in order to get repeat business. Asked for a late check out since we checked in at 9pm and was told no We don't offer that service, our staff are on a roster. A better response would have been (terribly sorry but we are booked out tomorrow and need adequate time to prepare the rooms for the next lot of guest.) Asked if you we could use the BBQ facility and also was told no, you can use the microwave in room.( BBQ facilities is displayed on web site) A better response would have been, (Your most welcome to use the BBQ facility) The room was out dated and didn't look like the photos on the Net. There was no plates or cutlery for guest to use. I Was asked if we would like milk, Serious milk should already be in fridge in the room as a standard. When I booked the hotel,I booked for two people, only one lot of towels provided in the room so we both had to share, And one tube of shampoo and one tube of conditioner for two people. This showed the hotel is clearly lacking service and are trying to save money by cutting corners, It also shows management do not value their clientele, comfort and needs. The hotel and management reflect badly towards the Best Western name or has the Best western hotel chain in general dropped there Quality and standards?

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Gabbyz1977, As new owners of the Warby Lodge we are disappointed that you were unhappy with your stay, we have taken steps to address your concerns. Kind Regards, Jamie

"Wonderful Stay "

5
17/09/2017

Stayed 3 nights while discovering King Valley for the first time. Excellent Motel every amenity required to enjoy your stay. Great accomodation plenty of free parking & very close to the city centre . Restaurant next door little pricey but good, 5 min walk too all fast food outlets & 5 mins to the centre of town. Rooms are excellent well equipped with everything you need. Has a microwave, fridge freezer, toaster , kettle & normal kitchenware.. also a laundry if required. Didn't use the pool area as was too cold but looked well maintained. Proprietors of this Motel are wonderful very friendly & helpful they ensure your stay is hassle free. I would highly recommend this Motel when in Wangaratta. Excellent thank you . We stayed in a Queen deluxe room.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Snoopkitty, Thank you for taking the time to review the Warby Lodge we are very pleased that you enjoyed your stay while exploring the King Valley which must be one of Victoria's best kept secrets, hope to see you again soon. Kind Regards, Jamie & Jodie

"Welcoming"

4
14/09/2017

My husband and I were part of a group travelling in vintage cars. We stayed here en route to and from Wagga. Jamie was most accommodating, which is why we decided to stay here on the return also. The room was very comfortable and the shower good and hot. We were given milk on arrival - in a small bottle - so much better than long life capsules! Rooms were clean, and we loved the fact that there is an excellent restaurant right next door - see separate review of Watermarc. Many thanks for making us all so welcome.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi, Tempsh We very much appreciate your kind words, your whole club is made up of a wonderful group of people and the passion you have for magnificent cars is inspiring. Look forward to seeing you again soon. Kind Regards, Jamie

"Helpful staff and excellent location to local hospital"

5
15/08/2017

My son and I arrived in Wangaratta after midnight as my granddaughter was involved in an accident. The hospital rang and got these wonderful people out of bed. They were so helpful. Firstly, I got lost and Jamie was happy to stay on the phone to ensure I arrived safely. One night turned into four and they were so friendly and ensured we had everything we needed. The room was spotlessly clean and comfortable. We appreciated the extra pillows and blankets and even the heater turned on for us. Jamie and Jodie have recently taken over this business and we felt like we were leaving friends when we finally got underway. Highly recommended.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi, Thank you for taking the time to talk about your time with us it is greatly appreciated, it is always a pleasure to help the great staff at the Wangaratta Hospital and the families of patients. She is a very lucky girl to have such a great family. Best Wishes, Jamie

"4 night stop over with Child in local hospital"

4
13/08/2017

What we thought was a 5 hour trip to collect my child from the Wangaratta Hospital following a snowboarding accident turned into a 4 night stop over in Wangaratta. The first night we needed to book somewhere very late and Jamie and Jodie were very accommodating. The place was perfect for us - close to the hospital, amenities more than adequate, clean and customer service second to none. We thought each day would be the last day but would call up each evening for an additional night and they always made us very welcome and were happy to help in any way. Highly recommended.

Jamie R, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Rhysca, It was our pleasure to assist wonderful people like yourselves, we just hope your daughter makes a speedy recovery, please call in and say gidday next time you are in Wang. Kind Regards, Jamie and Jodie

"Comfortable room & friendly Staff"

5
13/07/2017

As soon as we got there, staff we're very friendly & helpful with everything we needed to know, Felt like we had know Jodie & Jamie before as they put everything down to look after us. The room was very family friendly & the bed was comfy. It was a great little getaway to Wangaratta, We Will be back .

Diane S, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Thank you very much for your kind words and particularly taking the time to review the Best Western Warby Lodge Motor Inn, hope to see you again soon! Best Wishes, Jamie

"Good comfortable rooms and helpfull staff"

5
12/07/2017

Helpful friendly staff and good comfortable rooms. In close proximity to the centre of town and everything you need. Great job guys was a pleasure to stay here. I will be booking in again when I next need to sray in Wangaratta.

Diane S, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Rhett, Thanks for your kind review, we are very pleased you enjoyed your stay and hope you and your wife will be back to enjoy Wangaratta soon. Kind Regards, Jamie

"5 star "

5
11/07/2017

Arrived as check in was closing and still was greeted with a smile. Receptionist was more then helpful showing me where I could access external power points and hoses to refill my work gear. Hotel room was warm and the bed was comfortable and the shower was amazing! Keep doing what your doing and I'll keep coming back. Thanks again.

Diane S, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Blake, We are very pleased that you enjoyed your stay with us and look forward to seeing you and your great work team again soon. Kind Regards, Jamie

"Home away from home!"

5
10/07/2017

It was great to be welcomed in by such warm people upon our trip to Wangaratta. Such a nice place to come and stay. I felt compelled to leave a review with the level of service we recieved. Clean, comfortable and the best location in town I will make sure I come back here each time.

Diane S, Owner at Best Western Warby Lodge Motor Inn, responded to this review
Hi Lachlan, Jodie and I are very pleased you enjoyed your stay, safe travels! Regards, Jamie

"The walls match the carpet"

3
21/03/2017

No issues with check in Reception shabby chic decoration with heaps of local info Fellow behind desk engaging and polite no issue getting key Yep keys It's old school Two story place so you may want to factor that if stairs an issue Parking tight as was a full house during our stay Rooms find very clean and very 80-90s but who cares though odd carpet also lined the walls Tea coffee and biscuits provided with a stocked bar fridge Didn't use toiletries Towels sheets fine as was water pressure Local fine with the "CBD" and train walking distance Cafe near station trendy and tasty opened at 7 Slept fine despite bed being a little old I suspect and heard naught we were at the rear of the property Pool looked like it needed love but open till 10pm Air con helped cool down a war room on a 32C day Check out devoid of issues

"This is Service"

4
16/03/2017

Experienced the best customer service in travelling, Motel is not the most modern or sharp in presentation, however you will be hard pressed to find better care / service in any 5 star hotel. I would have loved to have seen Foxtel as an option, just personal preference. I would only consider staying at this motel in future Wangaratta visits as the service alone has me as a loyal fan. Dont expect all the luxuries but you can count on the service based on my experience.

"Good value, good location"

4
28/12/2016

Recently stayed two nights. Excellent sized room, comfortable bed and had everything needed. Good location right near main shopping strip and has easy off street parking. Reasonable price for an 80's style motel. Had a toaster and kettle in the room, but no crockery or cutlery.

"How Many Times...."

4
03/11/2016

I am not sure how many times we have stayed at this motel. We have family in Melbourne. The day's travel to Wangaratta is enough for us to get to the lovely regional city of Wangaratta in enough time for dinner and then continue the next day. I have no idea how many times we have stayed at Warby Lodge, but it is quite a few. We have a room next to the office. Habits apply to many things, including accommodation. So we go there. It is on the main road, at the end of the shopping centre and you can continue straight on to Melbourne. The facilities a spotless and I do like having that little packet of biscuits that not many places provide. We also enjoyed going to the restaurant next door, which was closed in October 2016 for new owners and renovations. We shall enjoy going there next time. If you want a stroll, there are two magnificent cathedrals in the vicinity, the Catholic and Anglican Cathedrals are very close to the motel. And for the mundane reality of life a huge Big W one street away....which I always pop into before hitting the road!

"Such a lovely and clean place to stay, very comfortable."

5
27/10/2016

We stayed overnight, as we needed to be up bright and early to do the Ned Kelly CHase run, the man who checked us in, was so interesting and friendly, and we had a great chat. So close to Apex Park, so glad we stayed here. Thank you.

"Adequate for a stop over"

3
21/10/2016

Pretty basic, although some rooms have recently been upgraded. Bed was comfortable but not great. Wifi was a bit unreliable. The positives: it's close to the main street for restaurants, and the river walk and reasonably priced.

"Quiet and clean"

4
20/10/2016

We stayed one night in October and i liked the set out of the room. The Bed was comfy. We had a room with a big spa in it. Price was reasonable. There was a pool but it was too cold to swim. Central to shops. Well lit.

"Weekend stay for business"

4
26/09/2016

Stayed here for a couple of nights for business, the rooms are comfy and clean, the rooms we had were further back in the complex so away from the main road and quiet enough. Could do with a modernisation as its a bit dated but met our needs, many of the TV channels did not have great reception.

"Very comfortable"

4
18/09/2016

Really comfortable beds - had great sleeps. Large room with microwave, toaster and kettle. Pleasant staff who didn't have any issues helping me out when I locked myself out of my room. Only thing that would be helpful would be some plates/bowls and cutlery, there were only coffee cups in the room. Overall very pleasant and comfortable stay.

"A little overpriced for the outdated rooms - Comfortable Stay though"

3
11/09/2016

When stepping into the rooms you feel you are heading back to the 1980's. For a regional motel the rate of $128 for a Saturday Night was reasonable but the rooms could do with a full upgrade to enhance the guest experience. Overall the cleanliness of the motel itself was very good. Maybe a little more friendlier a greeting would help and being our first time in town maybe recommending some places to dine at rather than us having to go through the tourist brochures would have been nice.

"Absolutely Average - Just"

3
28/08/2016

A rather dated facility, cold, dreary & not staffed with the best customer minded person at the time. I found car parking next to room doors somewhat of a potential safety hazard if kids were about. The wall hangings in reception area seemed all on one theme (photos of old diggers) - something more generic would be in better taste I think.

"Rude bad attitude from staff"

1
06/07/2016

On arrival walked into reception to check in. the guy eventually came down stairs, with no Hello, or any greeting, and I said I would like to check in and presented my printed Best Western confirmation. he looked at it, grunted and said "do you want that back". then proceed with the booking. I had booked for 1 adult, but at the last minute my partner decided to come, which I filled 2 adults onto the check in papers. He was miffed, and said we charge extra for 2 adults its not what you booked. I said "fine", but little explaination was given. No niceties like "that good or here for work, etc". then just handed the key. My partner has a dog,and it sleeps in the car. When the manager saw the dog he came fast and without any discussion bluntly and rudely with attitude said something like "no dogs in room, not at all, not at any time" and turned around and stomped back to office. At check in he was so rude, but this added to it. We were ready to walk out and stay at one of the good motels in Wangaratta. there are 2 within a few doors away. WARNING TO NOT STAY HERE.

"Blast from the past"

4
17/06/2016

Reminds me of road trip motels when I was a kid. Nothing has changed. Simple but convenient. Close to main city centre with lots of cafes and restaurants. Large clean rooms offer a good night's sleep and first thing in the morning easy access to Hume Hwy to Syd or Melb. These motels were once the back bone of towns along the Hume and I think they are now becoming revived. Maybe a new trend is slow travel - turn off the Hume and smell the country air.

"A place to saty at reasonable prices"

3
31/05/2016

My wife and I stayed here recently for two nights. The price was very reasonable, however there is no restaurant so meals had to be obtained elsewhere. The room is dated but very clean. The amenities in the room were adequate for our purposes. The "bar" is not cheap so beware of the prices there. The bed is solid and both of us believe it or not had good sleeps. The male person can't think of his name at present at the office is very pleasant and nothing is a problem. The breakfasts are very good and are delivered within the timeframes that you state, however beware of "add on's" pricing. Would we stay there again, yes as it basic but really you only put your head down to sleep. Also beware of the drop between the bathroom floor and the shower base and it also slopes towards the drain plug. Overall a comfortable place. The hotel has wifi but I didn't use it, I think you would have to ask for the password and most likely you will be charged for it. There is no conference room if you were thinking of having one there. there is a question below which asks "Is this a Classic Hotel" well yes it is if you only want to stay and sleep, in a sense it is classic in that sense. The hotel is close too the city centre and is also close to the "take away's of Kentucky fried, McDonalds etc apparently there is also a good Chinese restaurant adjacent to the hotel in in walking distance.

"Showing its years but always get looked after "

4
24/05/2016

I travel for business frequently and whilst this establishment is showings its years you always get looked after. Mini bar has a selection of drinks and the guys make a great breakfast. It lacks cable tv but the internet speed is adequate if you have access to a streaming service.

"Worst Motel Experience"

1
30/04/2016

Was set up in the Best Western warby lodge for a recent work visit as everything else in Wangaratta was booked out. Darryl (who was in charge) is the single most rude and arrogant man I have ever dealt with. Absolutely disgusting customer service, and will answer the phone with a grunt every time. The rooms are also not equipped with Eating utensils or Crockery, and God forbid you ask to borrow any. Yet the rooms supply a crappy miniature microwave, toaster and kettle (go figure) The shower heads hardly even disperse water and both times the water was cold. I also had random clothing items appear in my room in the evening as if someone had intruded and left their belongings in my room. No sense of security. The over all experience was super uncomfortable and I couldn't have been more thrilled to move my business elsewhere when the chance arose. 0/10 Would not recommend

"Lovely! "

4
25/04/2016

Great place to stay when visiting this area! Close enough to restaurants and cafes but quiet and peaceful! The rooms are well appointed and clean! The hosts are very friendly and helpful! They recommended a restaurant for dinner which was lovely! Will definitely stay here again in the future!

"Probably generally fine, but inclined to overcharge if the opportunity presents."

2
21/04/2016

Having read some of the other comments, I thought Id add my experience which seems to gel a bit. I did the wrong thing by mistakenly booking this motel ie it was not even in the right region in Victoria (Wangaratta instead of Warrnambool). While I was almost certain I'd booked for the Warrnambool trip, when the time came I couldn't find a reservation for Warrnambool anywhere and rebooked. I became aware of the Wangaratta booking when the property (doing the right thing) called me. I was booked in for a stay starting Saturday night and we spoke Sunday morning (I'd missed a call Saturday). At this point I let them know my error and that we wouldn't be arriving.and were not in the region. Ultimately, while the T&Cs stated any no shows would be charged a fee equivalent to the first nights accomm (which is perfectly reasonable), we were charged for the entire stay. I was given various reasons for this, including that they still had to hold the room the entire time in case we did show up! We found this all pretty disappointing, including as they were not fully booked and obviously wouldn't incur any housekeeping/laundering/etc costs for us. So I cant comment on the motel facilities, but just flagging to travellers to make sure you are cognisant if you are making any changes or have any issues, it may not be a good outcome at this property.

"Welcoming overnight stay"

5
16/01/2016

I arrived late in the afternoon and was greeted with a beautiful clean room, with everything I needed for a restful night. The bed was so comfortable, a lovely deep bath to soak in, and the hosts so welcoming and easy going.

"Stayed one night on business"

4
02/12/2015

Stayed here one night on business as it was the closest to my work budget. Clean rooms, friendly service. Fairly recently and reasonably renovated. Probably the best value in town for the budget I was on. Central to everything. The hotel is next to a primary school. If you don't like the noise of kids in the morning don't stay there. Didn't bother me at all. I work with kids and it was a happy sound of kids playing. It's also on the main road but I didn't notice any road noise at all.

"o/night stay"

4
12/11/2015

excellent motel with friendly and helpful staff. very clean and up to date facilities great location. the gentleman at front reception was very helpfull with directions and pointed out places of interest .i would recommend this hotel as a very good place to stay

"Wouldn't stay again"

2
13/10/2015

Service was poor- slow and unfriendly. When booking the website said Foxtel and room service however neither of these are offered at this hotel. They also couldn't provide any gluten free breakfast options. The walls to the rooms as so thin you can hear everything from all the rooms around you and outside. Rooms are dated.

"Great place to stay in Wangaratta"

4
27/07/2015

We have stayed here twice & have found the motel very good on each occasion. Good location within walking distance to town & local services. It is quiet & located on the main road so it is easy to travel out for day trips to the surrounding areas.

"Fine for the night"

3
25/06/2015

Stopped for the night for work. Owner gruff but pleasant. Room ok, worn but bed comfy, clean and shower hot. Intrigued as my colleague's room next door was much more up to date than mine. Did renovations stop there? Close to Main Street and dinner. Tip: The espresso coffee on the breakfast menu is not. It's one of those very ordinary coffee bags.. Real espresso however, is available with a three minute walk to town. Thank goodness for the central location.

"Old world Charm - Impeccable presentation and service"

5
16/06/2015

While on the main road this motel is very quiet because the through traffic is non-existent thanks to the city bypass road. The room we had was stunning - it was a 2 bedroom suite with a separate sitting room. All very spacious clean and above all, comfortable. The free Wi-Fi is fast enough to use streaming download to watch movies. It is just a short walk into the city center where there is a wide range of restaurants to choose from. Finally, ample and secure off street parking is provided.

"Close to Everything"

3
10/06/2015

NCJC-MW and Malcolm A - My wife and I have seen the two sides of the owner. He was surly on arrival and when we asked for an extra towel for my wife the air became chilly. however, after spending a minute or two being friendly seemed to pay off as he became friendly and stayed that way for the rest of our stay.... The room was clean tidy and cleaned beautifully during our stay. We had breakfast on our final day and it was filling and enjoyable. Would I stay here again? Good question, for its location and accessibility to shops, and restaurants most likely.

"Rude, disgusting and just terrible "

1
08/06/2015

I stayed here for one night, and I have to say this was one of the worst places I have ever stayed! On arrival the male owner was rude and wasn't prepared to provide us with our free breakfast provided with the room and written on both my booking sheet and his! After agreeing that we would pay for some of the breakfast I let it go and moved on with my stay. The town is lovely by the way. The room is ok, but it's a little run down and dirty. When breakfast arrived at our room they gave us the wrong drinks, which is no big deal, but I do not like tomato juice, so on check out I gave back the unopened drinks and explained to the owner that he accidentally made a mistake, he shook his head and told me "the people who got the orange juice didn't complain" I proceeded to check out and he told me to pay more for the breakfast than what we agreed. He was speaking very rudely and I asked him if he spoke like this to all his customer to which he replied "no just you" I was shocked as I wasn't talking rudely to him (and even if I was this is no way to talk to anyone) I would not recommended this hotel to anyone.