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Best Western Hotel Cologne Airport Troisdorf, Troisdorf

Larstr. 1, 53844, Troisdorf, Germany - Ver en un mapa
Best Western Hotel Cologne Airport Troisdorf - Vista Exterior El Best Western Hotel Cologne Airport Troisdorf se encuentra en el centro de Troisdorf. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Disfrute de la mejor ubicación de Troisdorf con excelentes conexiones con el aeropuerto de Colonia. El Best Western® Hotel Cologne Airport Troisdorf goza de una céntrica ubicación entre las ciudades de Colonia y Bonn con excelentes conexiones al aeropuerto, el recinto ferial de Colonia y la autopista A59. Este hotel ofrece el espacio de alojamiento idóneo para huéspedes en viaje de placer o de negocios de visita en la hermosa Renania. Aquí encontrará un total de 88 habitaciones y 4 salas de reuniones con un excelente servicio y un ambiente familiar.

Best Western

Hotel Cologne Airport Troisdorf

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Los puntos fuertes del hotel

  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Basado en la opinión de 170 huéspedes
NOTA EMITIDA
Excelente
27
Muy bueno
54
Normal
55
Malo
24
Pésimo
10
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
14
De negocios De negocios
56
En familia En familia
26
En pareja En pareja
60
En solitario En solitario
8
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Clean and good beds"

4
Willianne, Harlingen 16/02/2019

Good hotel, nice and clean room. Breakfast very good. A bit of a let down: No dinner available and the bar opens at 18:00 .It would be better if we knew this before hand. But we had a good sleep and good breakfast before our flight.

Ina S, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear Willianne, thank you for your stay with us and thank you for your kind feedback. We are really glad to read, that you enjoyed your stay with us and we are looking forward to welcoming you back soon. Kind regards Ina Seuster Hotel Manager

"Good hotel for a short stay."

3
chel4501, Lelystad, The Netherlands 09/02/2019

Although there are probably larger rooms in the hotel our room was small but complete. The cleaning can be better. We had a view of a fairly busy road through which the window could not be opened due to the noise of the traffic. The bar is closed and does not seem to open at this season, or maybe ever again. The staff is friendly and very helpful. The breakfast is good and the breakfast room is very well kept clean.

Ina S, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear chel4501, thank you for your stay with us and thank you for your feedback. We are sorry to read, that we were not able to met your expectations in every point and we apologize for this. We hopefully get another chance to persuade you with our service. We are looking ofrward to welcoming you back. Kind regards Ina Seuster Hotel Manager

"Athina , Crete"

4
User 24/01/2019

Nice clean modern rooms, quite small though. No closed wardrobe and lavabo outside the toilet. If you have no car everything is far.Breakfast very good. Mattress and pillow great. No noise from the avenue.

Ina S, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear Trek09440148431, thank you for your stay with us and thank you for your kind feedback. We are really glad to read, that you enjoyed your stay with us and we are looking forward to welcoming you back. Kind regards Ina Seuster Hotel Manager

"nice stay"

3
User 19/01/2019

Location is very good with a car, right on the highway.However there is nothing around within walking range, in case you are not driving.Breakfast is good.Rooms are average.TV selection is a bit limited.WiFi good.

Ina S, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear Inspire09234211502, thank you for your stay with us and thank you for your feedback. We are sorry to read, that we were not able to met your expectations in every point and we apologize for this. We hopefully get another chance to persuade you with our service. We are looking ofrward to welcoming you back. Kind regards Ina Seuster Hotel Manager

"A good hotel for a weekendtrip"

5
patrick_pierre, Ridderkerk, The Netherlands 14/01/2019

If you are travelling to your destination en you must spend a night for resting this is the best hotel. We used it for a day in Phantasialand (25 min. away). A good breakfast and a nice room with everything in it.

Ina S, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear patrick_pierre, thank you for your stay with us and thank you for your positive feedback. We are glad to read, that you enjoyed your stay with us and we are looking forward to welcome you back soon. Kind regards Ina Seuster Hotel Manager

"Best choice in Troisdorf"

4
Guide53095376217, Hoofddorp, The Netherlands 11/01/2019

All personnel very polite and helpful. New refurbished rooms in modern light style. Elevator available. Privat parking low price. Breakfast excellent.Ggood located near autoroutes.Real value for money.

Ina S, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear Guide53095376217, thank you for your stay with us and thank you for your feedback. We are glad, that you enjoyed your stay with us and we are looking forward to welcome you back. Kind regards Ina Seuster Hotel Manager

"Nice stay"

5
User 02/01/2019

It was'nt our first stay in this hotel but it will not be the last one at all... the location is really practice, the room is nice, the food is also nice... everything was ok... i recommended this hotel to everyone...

Ina S, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear Quest47233800284, thank you for your stay with us and thank you for your kind feedback. We are really glad to read, that you enjoyed your stay with us and we are looking forward to welcoming you back soon. Kind regards Ina Seuster Hotel Manager

"Typical Business-Hotel"

3
User 08/12/2018

Good for a few nights, no restaurants near the hotel. Parking space is available. Service is ok. Breakfast is ok, but could be crowded in the breakfast area at pedicures times. The rooms are clean but some of them are in need for a refurbishment

Ina S, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear 295reinerr, thank you for your valuable feedback. We are sorry to read, that we were not able to met your expectations during your stay with us. We would be glad to get another chance to persuade you with our achievements and our service and hope to welcome you back later on. Kind regards Ina Seuster Hotel Manager

"Okay"

4
506rikb, Assen, The Netherlands 07/12/2018

It's a matter of expectations. Good price, reasonable quality. Positive: big room, nice shower, good bed. Breakfast fresh, good coffee. Negative: it was hard to park the car, had to park it in a weird corner. The elevator was sticky. The hallways felt unwelcoming. Luckily, the rooms were better. All in all, would not stay here for a week, but it's fine for 1 or 2 nights.

Ina S, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear 506rikb, thank you for your feedback. We are sorry, that we did not meet your expectations in every point. But we would be glad to get another chance to perusade you with our service and hope to welcome you back. Kind regards Ina Seuster Hotel Manager

"Maria"

3
Journey33915999673, Malbork, Poland 02/12/2018

Advantage of last minute rate. Quick service at the reception. The price and service relation was very good. The breakfast in the morning was more than expected. All over opinion is to come again next time I have to look for a stay in that area.

Ina S, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear Journey33915999673, thank you for your loyalty to us and for your feedback. We are glad to hear, that you enjoyed your stay with us again. Your comments regarding our service are highly appreciate and we are pleased to forward them to our colleagues. We are looking forward to welcome you back soon. In the meantime, we wish you all the best. Kind regards Ina Seuster Hotel Manager

"only in transit to CGN airport..."

3
PietGo, Girona, Spain 23/11/2018

With no restaurant and an uninviting, stark exterior, this hotel is only interesting if you need to fly out of CGN airport early in the morning... The staff was reasonably friendly, the rooms are OK, breakfast was great, but it's no treat staying here.

Ina S, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear PietGo, thank you for your stay with us and thank you for your feedback. We are sorry, that we were not able to meet your expectations and you was not satisfied with all. We apologize for this and we hopefully get another chance to persuade you with our hotel and our service. We are looking forward to welcome your back. Kind regards Ina Seuster Hotel Manager

"Not too bad, but ..."

3
CC46, Oldenburg, Germany 05/08/2018

A hotel just ok for one night on a business trip. No air conditioning! Noise from motorway close by and other roads. Also the airport is close, 15 minutes by taxi. Breakfast nothing special but ok. Staff open and friendly. Extra cost for parking.

Ina S, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear C C, Thank you for visiting us and thank you for your feedback. It is a pity that we were not able to convince you in all areas and thus gave it to point deductions in the evaluation. We are happy about your positive rating for our staff and our breakfast. Thanks a lot for this. We would be glad if you come back to visit us and give us the opportunity to convince you in all areas of us and our service. Kind regards Ina Seuster General Manager

"Great Location, Poor Hotel"

2
User 23/07/2018

Hotel rooms were clean, good location near to the Airport. However, the staff were not very friendly at all apart from one guy who was helpful. Did not seem to go out of there way to help. Wifi was OK when it worked (I was there a week and it worked for about 2 days only) The bar was only open for one evening as they had a staff shortage and I had one meal when I got there, after that it was like they couldn't be bothered. All in all a very poor experience. Not one id like to repeat in a hurry.

Ina S, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear Scott, thank you for your stay with us and thank you for your valuable feedback. We are sorry to read, that you had such problems with the WiFi connection and we apologize for this. We will check this with the internet provider to solve this issue immediately. We hopefully welcome you back at some stage in the future. We would be glad to get another chance to persuade you with our service. Kind regards Ina Seuster General Manager

"Good Hotel"

2
User 01/05/2018

Great hotel, good rooms but problems with the Trivago booking. I phone to the hotel but no one kan sai if the booking is good. At the arrival it seems that i have no booking for me (i make a booking and pay by paypal) so not verry simpatic. I must have irritated to get my room so not verry friendly hostess.. Next time i'll go somewhere else even if I do not know if the problem comes from them !!!

"Nice hotel"

4
User 24/04/2018

I mostly book at best western hotels cause i know what i can expect. I like the rooms, I like the breakfast. For me everything what I need is there to have a good stay. It was easy to find the location!

Sandra Z, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear Guest, Many thanks for making our Best Western Hotel Cologne Airport Troisdorf the hotel of your choice. We are happy, that you enjoyed your stay with us and liked our services and facilities. Looking forward to weloming you soon again at our hotel we wish you all the BEST! Yours sincerely Katja Weiß Hotel Manager

"Decent motel but no best western hospitality"

3
AKA5078, Brussels, Belgium 01/04/2018

Parking lot was not well lit, no clear indication. Check in personal was overwhelmed with regular responsibility. Didn't recognise the Diamond status and ignored room upgrade and welcome gift. Very bad service for loyalty members. Hotel looks like a motel, rooms are decent and clean. Bad WiFi, unappealing bar. Breakfast was overcrowded but at least the staff was accommodating. Check out again was not really pleasant. Reception staff looked like they really don't like the hospitality industry.

Sandra Z, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear Guest, Many thanks for making our Best Western Hotel Cologne Airport Troisdorf the hotel of your choice. We are sad, that you did not feel comfortable with your stay. The comments of our guests are always important to us and help us to prove and improve our quality and service continously. Therefore thank you for your comment concenring the front desk. We already talked to the employee and briefed him again on the Best Western standards, especially for loyalty memebers. Please accept our apologize for the inconveniences caused. We hope, you give us a second chance to convince you of our hotel and are looking forward to welcoming you again at our hotel. BEST regards Katja Weiss Hotel Manager

"No services"

3
Carrie W, Yardley, Pennsylvania 16/03/2018

I stayed in this hotel for business and knew that it was in a pretty industrial area, but there are NO services at the hotel to make up for the lack of offerings in the area. There is a basic breakfast buffet, but no restaurant or gym, nothing within walking distance, and no safe walking routes with sidewalks near the property. Also, the walls are very thin and the windows don't do much to keep out the very close traffic noise.

"business trip"

3
Davide C, Italy 22/02/2018

Strategic hotel, near Cologne airport and city centre ; good room , but bathroom old style . nice lobby area but breakfast room so small and with no professional staff ! About prices are in good cheap way !

"Average Hotel with some Problems"

2
juergen456, Mellieha, Malta 05/12/2017

Rooms and breakfast as quite average. One of the problems is the lack of sufficient parking space, hotel parking was full and even the neighboring streets were blocked entirely by hotel guests. Furthermore, the wireless is useless: All devices constantly loose the IP address and it takes minutes to renew. While in the shower, I noticed that the soap dispenser was empty. The strangest thing was the checkout: I tried first after breakfast to checkout when there was nobody in line. Problem was that the receptionist is also handling incoming calls. After each call, she has forgotten the room number and we restart the process. After 10 minutes, more people line up and she suggests that I get my luggage first from the room and we then do the checkout. At the 2nd checkout session, the process repeats, overall I had to give the same person my room number 5 times during 2 checkout sessions.

"Could be better"

3
anabela0412, Porto, Portugal 28/11/2017

Staff are extremely nice, rooms are clean, but to offer a meal while sitting on the bar chairs...could offer the tables in the breakfast area, just saying. Breakfast should get more attention, since it would take a bit too long to replace some items. Also, should invest in an English degree for staff, since at least two I spoke two could not speak english very well. Parking was full, not their fault, though. It is what it is.

"Disappointing"

3
teaki78089, Villingen-Schwenningen, Germany 04/09/2017

The Best Western Troisdorf is conveniently located South of the Cologne/Bonn Airport. Overall it is a disappointment though. What we liked - Convenient bed but rather on the small side - Large rooms - Free WiFi - Modern shower with nice water pressure - Air conditioning in the room What we did not like - Though advertised throughout the whole hotel the breakfast is below standard. Not much choice, standard cheap cheese and you need to wait quite some time for a coffee. Tables not clean and service very slow, unorganized and unfriendly. - Elevator out of order and/or very old (and missing a TUV checkup) - Service in the bar slow, atmosphere is not convenient - Check-in unfriendly, check-out unfriendly. I had to ring the bell to get one of the three ladys in the background to interrupt their personal talks and check me out. Not one single friendly word - nobody cared if I liked it - Parking 9 EUR / night - Outside sitting area cluttered and dirty ... nobody really wants to use the tables - Surrounding and especially the highway very loud. Sleeping with window open impossible - Inside the hotel very loud ... you can hear every move of neighbors I will search for alternatives next time.

Sandra Z, Geschäftsführer at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear teaki78089, First of all we would like to thank you for your stay and for your detailed feedback. I am really very sorry to learn that you experienced the mentioned inconveniences during your recent stay. Please accept my sincere apologies. I will talk to the entire team and I promise that this is not the kind of service we usually provide to our guests. We would be very pleased to welcoimg you again and conveince you of our usually good services. BEST regards from Troisdorf, Bettina Alberts, Cluster General Manager Köln

"Newer again in Bets Western"

2
heidihB2768LL, Teistungen, Germany 11/08/2017

We came to the hotel to celebrate the birthday. We chose the hotel just because it had (according to the websites) a restaurant and that there is a consideration of exercise constraint. In hotel we feeling that everything is just big "robberry" and the level was not what we expected. We are really disappointed with this mini-holiday.

Sandra Z, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear heidihB2768LL, Thank you very much for your stay and your detailed review. We do apologize that our services have not met your expectations. We would be pleased if you would give us the oppotunity to welcoming you again in the near future. We are sure that we could convince you of our good service. In the meantime we send you our BEST wishes, Bettina Alberts, Cluster General Manager Köln

"Feel bad"

1
Tphat19, Reil, Germany 01/07/2017

Yesterday we wiped in the hotel to stay. We got a room with a dirty ceiling like water stains but we are tiredness and we did not change the room. In this morning around 10:30 o'clock we wanted to eat breakfast and we wait 15 min for one cup of coffee .Then the waiter knocked the door with the trolley to breakfast room and he yell to us and other customer ' do you want any food ?' because he want to close the restaurant but its not time to close . After he yell at us, the waiter took the food on the buffet for himself and go inside the kitchen to eat and he let the rest from the buffet and didn't come back. I feel very bad to see it and I don't want to visit the best western again.

Sandra Z, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear Tphat19, I am really very, very sorry for the incidents during your recent stay with us. This is absolutely inacceptable and we do kindly ask you to accept my sincere apologies. This will for sure never happen again, as we took all necessary steps to avoid repetition. We would kindly ask you to come back and see that this is not the kind of standard and service that you find in our hotel. In the meantime we wish you all the best. Yours sincerely, Bettina Alberts, Cluster General Manager Köln

"Transfer night "

2
Gianluigi B, Cisterna d'Asti, Italy 21/06/2017

I Have been in this hotel for 1 night. The position is good respect the Cologne airport. the hotel is a normal one but with some small problems .: - there was only 1 small Towel (No washer towel) - in the breakfast area there isn't a proper control to seen of some food or juice is finish so you can Wait some time without them. The rest is ok.

Sandra Z, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear Gianluigi, First of all we would like to thank you for your stay, but also for the detailed feedback, which helps us to improve our services. We are very sorry for the inconveniences you experienced during your recent stay and kindly ask you to accept our sincere apologies. We would be more than happy to welcoming you again at another occasion. Yours faithfully, Bettina Alberts, Cluster General Manager Köln

"Excellent location if you want the airport..not so much he city"

3
DaRealAlliG, Ottawa, Canada 22/05/2017

I can't complain too much as if you're looking to stay at a hotel right by the airport, it's only a 10 minute drive there. However if you're looking to get to the city it's a few hops on transit and about a 45 minute venture out. The hotel itself - unfortunately the air conditioning wasn't working, but the kind maintenance guy offered a fan which assisted greatly for the next night. The rooms are typically small European functional spaces. Not too glamorous, but works if you need a decent sleep with no fuss. You'll have to keep the windows closed though as it's located right beside a highway. The front counter workers are friendly and over the time I stayed they had to deal with many different language barriers, but were always polite and patient. I love German breakfasts....very simply put, so the complimentary breakie served me just fine! Coffee was a little hard to find, but if there is anything missing the wonderful servers will get whatever you need. Over-all it's a perfect place to stay for a quick overnighters if you're catching a flight the next day ( no airport shuttle though ).

Sandra Z, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear DaRealAlliG, Thank you for the very detailed review. We are glad to learn that our services met your expectations. We would be more than happy to welcoming you soon again in Troisdorf. In the meantime we send you our best wishes, Bettina Alberts and Team

"Standard hotel"

3
User 31/03/2017

Nothing special to say. Standard hotel. The room is ok except that the bed blanket was pretty small and the shower towells also. The breakfast was also ok. The location is convenient near a busy road. Its a hotel to stay in a business trip but do not recommend if you are travelling in vacations.

Sandra Z, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear Rui, Thank you very much for your stay and the feedback. We are very sorry that not all our services were to your full satisfaction. Should you travel to Troisdorf again in the near fututre, we would be pleased to welcoming you again. In the meantime we send you our best regards, Bettina Alberts General Manager

"Comfortable good hotel "

5
Sean O, Tring, England, United Kingdom 06/03/2017

Great comfortable hotel convenient for Cologne-Bonn airport and surrounding cities such as Düsseldorf Friendly staff and very clean hotel, may have just had a refurbishment. Beds are uber comfortable Wifi is free on in lobby and rooms I would happily use again.

Sandra Z, Manager at Best Western Hotel Cologne Airport Troisdorf, responded to this review
Dear Sean O, Thank you for choosing our Hotel for your recent stay. We are very glad to hear that we fully met your expectations! Visit us again if you travel to this area in the near future. We look forward to welcoming you soon again. In the meantime we wish you all the best! The team from the Best Western Köln Airport Troisodrf

Estas opiniones son las opiniones subjetivas de viajeros individuales y no de TripAdvisor LLC ni de ninguno de sus socios comerciales.