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Best Western Premier Northwood Hotel, Timmins

245-A Airport Road, P4N 9C3, Timmins, Canada - Ver en un mapa
Best Western Premier Northwood Hotel - Vista exterior El Best Western Premier Northwood Hotel se encuentra en el centro de Timmins. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Bienvenido al hotel más nuevo de Timmins, el Best Western Premier Northwood Hotel. Nuestras 98 habitaciones están diseñadas pensando en la comodidad y el estilo.

Best Western Premier

Northwood Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Abastecimiento
    Abastecimiento
  • Desayuno americano completo
    Desayuno americano completo
  • Spa
    Spa
  • Piscina cubierta
    Piscina cubierta
  • Aire acondicionado
    Aire acondicionado
  • Salones / Bares
    Salones / Bares
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Personal multilingüe
    Personal multilingüe
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Travelers Choice 2022
 
Basado en la opinión de 83 huéspedes
NOTA EMITIDA
Excelente
77
Muy bueno
5
Normal
0
Malo
0
Pésimo
1
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
1
De negocios De negocios
33
En familia En familia
7
En pareja En pareja
4
En solitario En solitario
0
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Great Hotel!"

5
MMVF_04, Ontario, Canada 03/05/2022

I stayed at this hotel for a business meeting and I could not have asked for a better experience!! The staff was great, the conference room was just the perfect size and the food was delicious. The service was personalize to our group and we really appreciated the little details. The room was perfect with a king size bed, nice bedding and pillows, and no carpet! It was very quiet too! I didn't use the pool or gym, but they looked amzing. The breakfast was personalized as I could get omelets, scrambled eggs and other regular breakfast items. I would definitely go back!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good evening MMVF_04, Thank you so much for taking the time to give us feedback on your time with us. We are elated that everything went great and we cant wait to see you all back again sometime real soon. Take really good care and stay safe

"Best Hotel in Northern Ontario"

5
User 26/04/2022

One of the Best Hotels that I stayed in for Business Travel. The owners, management and entire staff work hard to exceed all expectations. I would highly recommend this hotel. There is no better hotel to stay in in Northern Ontario

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning, Thank you very much for the kind words, we appreciate it. Always a pleasure Zoltan. Come again soon :)

"Two Thumbs Up"

5
E3743NEdavep, Manitouwadge 25/04/2022

How do you give four thumbs up when you only have two? If you're planning on visiting Timmins, this is the place to stay. The accommodations, staff and food are top notch! The hot breakfast is made in front of you while you engage in a friendly and welcoming conversation with the chefs creating your culinary delight! I've stayed in hotels in numerous locations and this establishment is by far the best! I highly recommend you check out this “Premier” hotel on your next visit to Timmins.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Hello Dave, Thank you for your voicemail yesterday that was such a great way to start my day. We love it when our guest call and give such a delightful review on their staff. I did pass the word on to the employees, they were delighted. We hope you and your wife get to come back and see us. Again, thank you for the lovely words.

"Another trip back to work"

5
reidrick99, Mount Uniacke, Canada 21/04/2022

If you are looking for a fantastic place to stay the this is the place for you. It is close to all amenities, very clean and comfortable rooms. The beds are so comfortable that you have the best sleep ever. The staff are second to none and do everything within their power to make you have the most enjoyable stay.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Hello Rick, So nice to always see your reviews, thank you for always taking the time to let us know about your stay. See you next time. Stay safe

"Awesome facility for a conference!"

5
User 08/04/2022

We booked this hotel for a business conference over two days and we could not have asked for a better experience!! The staff was awesome and very helpful, the conference room was great, the food was delicious and the cleanliness was on point. The staff took the time to personalize their service to our group and we really appreciated the little details that came out of that awesome service. They were very accommodating and we had a great stay!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good evening Marieandr Thank you so much for taking the time to us the feedback from your time at the hotel. We really enjoyed your group and we hope you all get to come back again and see us.

"Premier Best Western"

1
User 06/04/2022

One of the Best Hotels that I stayed in for Business Travel. The owners, management and entire staff work hard to exceed all expectations. I would highly recommend this hotel. There is no better hotel to stay in in Northern Ontario

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Thank you so much for your kind words, we truly appreciate you taking the time to do this for us, please come gain soon.

"Great and understanding staff"

5
User 01/04/2022

We had 2 hockey tournaments in Timmins, this year. The hotel staff understood our needs as a travelling hockey team, and they we're able to accommodate them. They were very courteous and they were able to make our stay very enjoyable. We can't say the same for the first hotel we stayed at. Thank you for your hospitality.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning, Thank you for your feedback on your time with us. We appreciate you taking the time out of you day to let us know how you, your family and friends enjoyed your stay. We have all been there and have all been kids at some point in our lives. It was a pleasure to meet all of you. See you next year

"Very impressed with our stay"

5
User 01/04/2022

Me & hubby were extremely satisfied with our stay at this hotel! The staff, cleanliness, breakfast, everything was awesome! This is now our favorite place to stay in Timmins! And will definetely refer this place to our friends and family!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning, Hope your having a wonderful day, we finally got some sunshine here. Thank you natlroy for your feedback, it is so great to read about our guest time with us. We are excited to have you come back to visit. Stay safe

"Great service, great staff!"

5
User 28/03/2022

Stayed at the Timmins Hampton in December. Stayed here in March. The Timmins Best Western puts the Hampton in Timmins to shame. They accommodated our hockey team in the best possible fashion. Our experience was next level! Highly recommended! Tell them what you require and they will deliver.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning coreylafleche, Thank you for the feedback on your time with us last weekend, it was a pleasure to meet all the parents and talk with the kids. We are elated that you all had a great time. We look forward to seeing you again next year. Stay safe.

"Best hotel in Timmins."

5
Carle B, Timmins, Canada 22/03/2022

Fantastic new hotel, friendly staff, good restaurant / bar on site. They also prepare fresh omelettes along with a great assortment of breakfast items. The location is pretty decent as well with a Tim Hortons right outside the building.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning Carle, spring is in the air :). Thank you for the wonderful feedback on your time with us here at the Best Western Premier. We are elated that you had such a great stay with us. Please come and see us again, until then we hope you and your family have a safe and happy day.

"Friendliest Service Around, Clean & Modern Hotel"

5
User 17/02/2022

When looking for a place to stay in Timmins, there are a number of options to select from. I absolutely recommend this Best Western location over any other hotels. The rooms are a great size, very modern and clean. The beds are comfy, there is high-speed wifi, and great lighting in the bathrooms. The hot breakfast is unmatched - the chef will make you an omlete on site, plus there are tons of freshly baked goods, on top of your standard breakfast. The fitness room has a great selection and is also completely clean. My favourite part of staying at this location is the staff - every single person is so friendly, helpful and efficient, it keeps us going back every time.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning Departure46277650187, I hope your having a fantastic start to your day, thank you so much for the wonderful feedback on your time with us. Truly, it means so much to all of us here at the Best Western Premier to see such detail in a review. It helps us to see where we can be doing better for our guest. We are so grateful for your loyalty. See you again soon, please stay safe

"One of the best in timmins"

4
Pourya S, Toronto, Canada 03/01/2022

nice and new building but a little bit far from the city Downtown, The breakfast is good and hot, almost the only hotel in area which has the hot breakfast. Rooms are clean and spacious, but the internet connection is not strong enough for busy times

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Hello Pourya, It is so great to see the reviews from our guest and to be able to try very hard to make sure the next time you come back we can make sure it is even better for you. We are approx. 4 minute drive to the middle of downtown. I will see what we can do to make the internet faster for our guest. Stay safe and again thank you from all of us here at the BW Premier

"Exceeded Expectations!"

5
User 02/01/2022

The rooms are new, wonderful floor instead of carpet, comfortable beds, friendly personable staff and a refreshing pool! Our stay in Timmins exceeded expectations! The staff treated us like old friends. Everyone remembered who we were and greeted us with specific questions about our day. We will definitely return to this hotel. Very positive experience!!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Hi 49arlenes, Thank you so much for that great review on your stay with us. We truly appreciate you doing this. Everyone needs to hear and see how great the BW Premier Northwood is. :) Come again soon and please stay safe.

"Back to work after Christmas"

5
reidrick99, Mount Uniacke, Canada 30/12/2021

I absolutely love staying here. From the Manager Cauline to all staff members, thank you for making my stays so enjoyable. The stay do everything within their power to ensure your stay is always a fantastic experience. The beds are so comfortable and rooms are a great size. Close to all amenities. I highly recommend that you stay here to have an awesome experience

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Hi Rick, Happy holidays, glad you are back with us. We always appreciate our return guest. See you soon.

"Modern hotel and friendly staff!"

5
Alexandra_B8689, Toronto, Canada 01/12/2021

Our stay at this hotel was perfect. We were very pleased with the service, comfort, cleanliness, and overall decor of the hotel. We were there on business but this hotel made it feel like a mini vacation. Very well located between airport and town. Would highly recommend.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning Alexandra, I hope you are having a fantastic day, thank you so much for the lovely review. It is always such a joy to come to work and read such amazing reviews from our guest. Please come again to visit with us. Be safe

"Premier Best Western"

5
simongirard, La Baie, Canada 26/11/2021

I use this hotel for my business trip. Clean, great service, nice furnitures, restaurant/bar good quality, smell good, quiet and confort. Premier Best Western at Timmins meet every expectations of what the perfect hotel is.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good evening, Thank you for taking the time to send in a review about your most recent stay with us. We love to see how our guest experience at our hotel went. come again to see us. Stay safe

"Great hotel and staff"

5
User 25/11/2021

Always my go to hotel in Timmins for business. Fantastic facilities, including gym, pool and restaurant. Friendly and helpful staff. Best complimentary breakfast ive gad at any hotel. Ideal for extended stays with full kitchens available

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Thank you for those kind words , we are elated that you had such a fantastic stay. We hope you get to come back and visit with us again. It was our pleasure to have you as our guest. Stay safe

"Pleasant surprise in Timmins"

5
JIM P, WINNIPEG 17/11/2021

A clean, modern hotel with excellent amenities (full hot breakfast included). For the quality of our experience, the value was tremendous, Close to the river for walking, and handy lounge/restaurant. Staff were friendly and helpful.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good evening Jim. Thank you for those kind words , we are so elated that you had such a fantastic stay. We hope you get to come back and visit with us again. It was our pleasure to have you as our guest. Stay safe

"feeling home when u are not"

5
Icabot, Montreal, Canada 15/11/2021

i am a NP working in medical field for the last 25 years , i have travel canada provinces to provinces north to south, east and west. This hotel is the best so far i have ever been, in term lodging bust mostly on how are feeling and treated as a guest far away from your familly. I felt home when i was not. My flight was cancelled because of weather up north, offered a suit at a minimal price, given salt balt. The manager extremely well manered , nice, heart warming. I am looking forward to go back when i am flying back home. thnak you again for everything Isabelle

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning Isabelle, I am glad to see you flight finally made it out :). It was our pleasure to have you as our guest, and we are so pleased to see that you consider us a home away from home. You were a delight to converse with. Glad you enjoyed the bath salts for the jacuzzi tub. See you very soon again. Be safe

"New Hotel in Timmins - a very enjoyable stay."

5
Baldeagle97, Cochrane, Canada 07/11/2021

My wife and I visited Timmins to watch a Timmins Rock hockey game. We were impressed by the BW Premier Northwood Hotel when we arrived. The lobby is quire spacious. The desk clerk was friendly. Our room with 2 queen beds was quite large, very clean and quite comfortable. After the game we had a couple of drinks in the hotel bar/lounge. It was a quiet night in the bar, but we enjoyed our conversation with the attentive bartender and the only other patron. Saturday morning we enjoyed an excellent breakfast in the dining area. The made to order omelettes were the best we have had in a hotel in many years. The Chef as very personable. We highly recommend the Northwood Hotel. It is close to the airport and centrally located in downtown Timmins so surrounding services are close at hand.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good evening, Thank you for those kind words , we are so elated that you had such a fantastic stay. We hope you get to come back and visit with us again. It was our pleasure to have you as our guest. Stay safe

"Quiet Place to Catch up"

5
sullivansapothecary, Kapuskasing, Canada 06/11/2021

Sometimes, you just need to get away to catch up on necessary paper work. Great fan of Best Western, this location is beautiful with excellent customer service. I got so much done in one evening, I stayed another night. Oh and the sleep was the best!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning, Thank you from all of us here at BW Premier Northwood for taking the time to give feedback on your time with us. So awesome to see that you enjoyed so much that you stayed with us another night. We love to hear that. Until you return to see us again, please be safe and take great care.

"Great Hotel"

5
User 05/11/2021

Definitely a must stay if you're in the Timmins area. Hotel staff and hotel amenities were all top notch. I travel every week for buisness and this hotel is top of my list for places to stay. Highly recommended

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning rtodd2021, What a lovely review, we do have a fantastic team and a fab hotel. It is truly a pleasure to have such wonderful guest as yourself join us at the Best Western Premier Northwood hotel. We hope you get to come back and visit us again soon. Stay safe,

"Jacuzzi room at Best Western"

4
lickitysplitz1, Timmins, Canada 23/10/2021

We had an excellent stay. When we first go there the room wasn't clean yet so we had to wait 20 minutes for our room. We understood because of job shortages. The tall man at the front desk brought us ice, he told us because of covid the ice wasn't out for the public to have access to but he would bring up ice as we needed it. We also brought our ps4 console and the very helpful front desk guy brought us a remote for the tv so we could change the input.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning, Thank you for taking the time to give us feedback on your stay with us. It is truly appreciated. We are elated that you enjoyed everything and we hope you come back to visit with us again

"Horrible management and experience"

1
Mtngal23, Kapuskasing, Canada 13/10/2021

Management needs re-training or needs to find a job, needs customer service training, no compassion or empathy and truely doesn't understand someone with hidden disabilities, made fun of me and talked to me like I was a no one. Very disappointed with the service I received and I won't be returning.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning Mtngal23, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount. I have been on holidays, but your concerns have been heard,

"A Great Place to Stay"

5
User 27/09/2021

The room was comfortable, clean and beautifully decorated. The breakfast offered a good variety of food which was well-prepared. Being offered a latte or cappuccino and having it brought to our table was a little treat we really enjoyed. The breakfast room is bright and spacious which made for a nice leisurely breakfast.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good evening. It was really nice to meet you and your husband at the breakfast, so glad you took a day to come visit with us. I hope the rest of your camping went well. Thank you for your kind words, come visit again

"Best Western Premium lives up to it's name - Premium Hotel."

5
mgkloost, Sault Ste. Marie, Canada 27/09/2021

Excellent, nice new facility, great staff. Probably the best by far in the area. No issues, very clean, comfortable, staff go out of their way to help. It's like a premium hotel you would find in Toronto or any other big city.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Hi mgkloost, Thank you for taking the time to tell us about your most recent stay at the Best Western Premier Northwood hotel, we love it when our guest enjoy their stay. Come again to see us, please stay safe

"Comfortable"

5
User 26/09/2021

Don't think much, they are the best in this area. With many visits to this hotel in Timmins I could say, they are super professional in this industry. Staff, Building, Services, and Utilities are really awesome! Especially, for whom are planning for business trip and don't want to get their mind busy in other things.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good evening, Thank you for giving us feedback on your time with us, so nice to see our guest come back time and time again to enjoy our lovely hotel. Hope to see you real soon.

"FABULOUS NORTHERN ONTARIO"

5
Karen F, owen sound, Canada 20/09/2021

What a fabulous hotel! Modern, clean, spacious, great beds and pillows! But the staff is what made this stay enjoyable - everyone we came across clearly enjoyed their job. They went out of their to help not only us, but each other. What a great team. Bravo to the management of this hotel!! I can't wait to go back - besides Timmins is full of history and great food!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good evening Karen, What a lovely review, we do have a fantastic team and we love what we do. It is truly a pleasure to have such wonderful guest as yourself join us at the Best Western Premier Northwood hotel. We hope you get to come back and visit us again soon. Timmins is great and we are proud to call it our home. Stay safe,

"Fantastic all around!"

5
User 20/09/2021

The best hotel we have stayed at! Very friendly and professional staff, hotel is very clean and comfortable. The breakfast made fresh in front of you is amazing! I will definitely coming back! Keep up the great work!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Hi Tamie, Thank you for those kind words , we are so elated that you had such a fantastic stay. We hope you get to come back and visit with us again. It was our pleasure to have you as our guest. Stay safe

"Best best western"

5
444carmelan, Ottawa, Canada 18/09/2021

In Timins on business. Clean comfortable, hot breakfast made to order. Friendly staff from housekeeping to general manager..stunning hotel. All the conveniences of home. Nice restaurant and bar to relax in after a day of work

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
hello 444carmelan, Thank you for your feedback on your time with us, we truly appreciate you doing this for us. We love what we do and we look forward to your return sometime soon. Have a wonderful day and stay safe.

"Return to work"

5
reidrick99, Mount Uniacke, Canada 16/09/2021

I would highly recommend that you experience the highest quality of customer hospitality at this beautiful hotel. It has all the amenities you could ask for. The staff are excellent and do everything in their power to ensure you have the greatest experience. It is close to all amenities. It has a pool, lounge, restaurant, 24 hour coffee. The rooms are spacious , large comfortable beds and you feel so relaxed. There are rooms with a Jacuzzi as well for total relaxation. Hope you enjoy your stay as much as I do every month.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Hi Rick, What a wonderful review on your time with us again Rick, we love it when our guest tell us what their time at Northwood was like. It really helps us to deliver superior service. What a pleasure it is to have such a great hotel in Timmins and to be apart of experiencing the premier life. We will see you very soon, and thank you again for your lovely kind words, we enjoy your monthly visits with us.

"Elegant hotel in Timmins"

5
Aaron A, LaSalle, Canada 13/09/2021

My group went up to visit a friend in Timmins, and he recommended to stay at this hotel. We had a great overall experience, and the hotel was brand new and nicely laid out. Great staff were very welcoming, and made one feel at home. I would recommend this hotel for anyone visiting Timmins.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good afternoon Aaron, Thank you for your kind words and thank you for staying with us. We appreciate your friend telling you about the hotel. We are elated that you had such a nice visit. Please come again to visit with us. From all the staff here at Best Western Premier Northwood hotel, we hope you stay safe and have a very pleasant day.

"Great hotel and staff!"

5
34shawnf, Spencerville, Canada 08/09/2021

The hotel is quite new, and is nicely appointed. There is a lounge and restaurant, and service and food was excellent! Loved the room, had the king suite, highly recommended. Overall a nice enjoyable stay would definately return!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Hi Shawn, I hope your well today, thank you for those kind words. We love seeing that our guest enjoyed their time here with us at the Northwood hotel, we do have a great hotel with amazing staff. Truly is our pleasure to work for the Best Western Premier hotel. Come see us again and please stay safe.

"Great overnight stay in Timmins"

5
User 04/09/2021

Great stay at the Best Western Premier in Timmins. Was just stopping in overnight and needed a good quality quiet room. Was very happy to find a mini fridge, microwave in the rooms. I asked the staff for a kettle in the room, and this was there when I arrived. Very chic for Timmins, exceeded my expectations. Check-in and check-out was super fast and easy. They even accommodated my request for a late check-in and check-out. Highly recommend, and will only be staying here when I fly into Timmins.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning awincika, What a wonderful review on your time with us, we love it when our guest tell us what their time at Northwood was like. It really helps us to deliver superior service. What a pleasure it is to have such a great hotel in Timmins and to be apart of experiencing the premier life. We hope you get to come again soon, and thank you again for your lovely kind words.

"Excellent Service"

5
MACL_AMAN, Ottawa, Canada 26/08/2021

We checked in, and there was a housekeeping issue with our room. The front desk staff were very polite in sending help. JOHN from maintenance came and solved the problem. His work and attitude was excellent! We were not sure if we were going to leave the hotel and get another room, but his behavior made us decide to stay.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good evening MACL_AMAN, I hope your doing wonderful this evening, thank you for your feedback, we truly do have amazing staff and a wonderful hotel. So glad you got to come stay with us. Please come again, until then take good care and stay safe.

"BW Timmins"

4
davidkL2601KS, Canada 23/08/2021

Recently stayed there during a business trim to Timmins. Rooms were clean. Laminate flooring though out the room. Mini fridge. Staff at the front desk was very friendly and genuine. There is an on site restaurant that I did eat at. The food there was ok but a bit pricy.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
We hope you are doing great this morning, thank you for the lovely review on your time with us. It is so great to see that our guest enjoy the hotel. Thank you again and we hope you come again soon, please stay safe

"DO NOT stay here on weekends"

1
CanadasSweetheart, Toronto, Canada 15/08/2021

We got to the hotel at 9:30pm on a Friday night. It was a big red flag--seeing several families rush out of the elevators, luggage and angry faces in hand, vacating the hotel to go somewhere else at 9:30pm on a Friday night. One group urged us not to check in as there was a deafening party going on in the hotel; we should have listened. After I asked the front desk what was happening, I was assured the party was confined to the main floor and wouldn't be a problem. I guess she didn't realise that that she had put us in a room that was directly in the middle of where all the party goers were staying for the night. Starting at 1am, when the highly intoxicated revellers came staggering back to their rooms, my family (with young kids) were treated to a non-stop "concert" of screaming, yelling, glassware breaking, and partying in the hallway. Three times we asked them to take the party out of the hallway and yet it continued. We finally called the front desk to report it but no action was taken and the party continued. You know what's galling about the whole thing? WE had to sign a waiver upon check in, accepting that we could be kicked out of the hotel for excessive noise. What an absolute insult that is. Apparently drunken hallway parties at 2am is not excessive. As it neared 3am, one party animal began to vomit violently and that ended the festivities. Had I known that's all it would take for the chaos to end, I would have walked out there myself and tried to hurl. As a result of this gong show, my family got 4 hours of sleep and thereby ruined the entire day of our vacation due to cranky kids. FWIW, one staff member indicated that this sort of thing happens every weekend so probably best to avoid Fri-Sun. It is an otherwise lovely hotel/staff but will be our last BW experience. Problems/issues are ok--I accept that stuff happens--but it is how a hotel handles the situation that matters and this team really blew it.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good afternoon Suzanne, First let me say we are so deeply sorry, that you and your family had such a bad experience. Truly our greatest regret is to have a guest walk out upset and disappointed in their stay. The frustrations of having to deal with other guest noise in a hotel can be very upsetting. We are also deeply sorry that you were misinformed of the weekends being like this. We don't normally have functions on weekends but because we offer this option as a premier property it will happen on occasion. With that being said the ones we have had in the past there as never been an issue. We try our best to please all our guest and we try our best to make sure that when you stay it is a wonderful experience, we failed you and your family with this. The wavier that we have our guest sign is normally carried out and when not we do evict and have evicted. We are sorry the event carried onto to the floors and in the hallways outside of your room. We did call and inform them of the complaints on 2 occasions and shortly there after they went to their own rooms. It is never a good feeling to leave a hotel with a bad experience, I would love to have you come back and join us again, I can promise you that this was a one off and it normally is one of the best stays you will experience in any hotel. So please call me or email to discuss this. Thank you again and I look forward to talking with you soon, 705-531-7001 ext 100

"It felt like a retreat!"

5
MusicTeachers, Ottawa 13/08/2021

We were blown by the attentive service, clean, new and modern facilities and the delicious hot breakfast, even during COVID. Our toddler loved the pool and the little gifts he got from the front desk. This was one of our best hotel stays in a long time. My wife wants to travel up to Timmins from Ottawa every year just to experience this hotel. She said it felt like a retreat!! ☺️

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good evening, Thank you again for taking the time to tell us about your stay with us, always a pleasure to meet such great people during their travels. We hope you do come back and stay again. We love seeing all our guest return for a visit. Until we meet again from all of us here at the Best Western Premier Northwood hotel, be safe and take good care,

"The BEST stay"

5
beverley404, Waterloo, Canada 19/07/2021

From the moment I walked in, every single staff member made me feel like gold! The desk staff, the breakfast crew, the evening servers ... unbelievably amazing! My room was so nice & comfortable! Everything was so clean and quiet in my room.. it was so very appreciated! Thanks to everyone for their part in making my stay one of my most favourite hotel expenses ever!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Hello Beverley, What a wonderful review on your time with us, we love it when our guest tell us what their time at Northwood was like. It really helps us to deliver superior service. What a pleasure it is to have such a great hotel in Timmins and to be apart of experiencing the premier life. We hope you get to come again soon, and thank you again for your lovely kind words.

"Travelling to Timmins, Ontario"

5
BillMoreton, Mattawa, Canada 06/07/2021

If travelling to Timmins, this is an excellent choice for your stay. Hot breakfast included with a variety of options. Covid restrictions did not allow for use of the pool or gym. Dining options were restricted to Monday - Fridayi in room. Friendly efficient staff that enjoy their work. A pleasure to have stayed there for a week's business.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning Bill, I see you made it home safely, it was such a pleasure to meet you and have a chat with in the mornings. We wanted to thank you for taking the time to give us feedback on the time you spent with us. So grateful for our guest that do this, it really helps us improve on areas we might not be meeting the guest expectations. I hope you get to come back and stay with us again, until then from all the staff here at Best Western Premier Northwood hotel please stay safe and have a fantastic day.

"Nice to see customer service!"

5
Crheli1, Abbotsford, Canada 29/06/2021

Such a treat to find this little gem while traveling on business. It has a swanky big city downtown feel with outstanding customer service. Nice clean modern rooms and a complementary maid to order breakfast that rivals any high end hotel. Cant wait to come back!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good afternoon Clayton, It was such a pleasure to meet you, I hope you made it back to BC ok, thank you so very much for the review and the kind words. We truly appreciate it. Cant wait to see you again sometime in the near future. I also think we have a little gem :) Please stay safe,

"Great"

5
User 12/06/2021

This place was beautiful! It was clean modern and so cozy, the room was huge and so nice. Staff was so nice and polite and helpful!! I definitely recommend this hotel to anyone travelling to timmins!!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning cdib2021, We absolutely love seeing how much our guest enjoyed their time with us. Thank you so much for the wonderful feedback on your stay, we are hoping that very soon everything we have to offer our guest here at the hotel will be open again. I hope we get to see you again soon. Take great care of yourself, and from all of us here at the Best Western Premier Northwood hotel, thank you and please stay safe.

"Great Hotel, New and Clean"

5
frbruce, Timmins, Canada 05/06/2021

Great Hotel. Is a new facility which is very clean with great staff. If you want friendly service and great service this is one of the best in Timmins. Price is reasonable, Rooms are clean, Hotel is quiet. Great Breakfast and Bar service in the evening.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning Frbruce, I hope your doing well this morning, what an amazing weekend here in Timmins the weather was just beautiful. Thank you for taking the time to let us know about your most recent stay with us. It truly means a lot to us to get feedback from our guest to see where we can do better or where we have done great. It helps us build a great working relationship with our guest and to provide superior service to all. Please come again soon and please keep safe.

"Highly Recommend"

5
Northsyde, Thunder Bay, Canada 28/05/2021

Everything about my stay here was fantastic! The staff were friendly and helpful. The room was clean and quite large. Everything is like new here. I was traveling with my dog and they made us both feel welcome - passing cookies to her quite often as we came in the front entrance. The breakfast included an omlette bar which was great too. I would highly recommend this hotel!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning Northsyde, What a pleasure it was to meet you and Scully if i remember correctly, It rhymed with my dog Sully lol. We are so very elated that you and your dog got to enjoy our hotel, we wish we were 100% able to give you all that we have to offer, hopefully on your next visit with us. Thank you so very much for taking the time to send in a review to us, we truly appreciate it. Please come again soon, until then be safe.

"Best hotel in Timmins, by far"

5
M1202ZIlynnem, Hearst, Canada 14/05/2021

I love staying at the Best Western in Timmins. Not only is it a beautiful hotel, what sets it apart is the wonderful omelette bar. It makes me feel a little like I feel when in the Caribbean and get to enjoy the omelette bar every morning. The rooms are very well appointed, and we can bring our Shih Tzu Lady. We look forward to returning when COVID restrictions are lifted to be able to enjoy the hotel even more. I only have good things to say about this hotel.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning M1202Zllynnem, I hope you are doing great this morning, thank you for the lovely review on your time with us. It is so great to see that our guest enjoy the hotel and yes we all love that Omelette bar :). What better way to start your morning than a great hot breakfast served with a smile from our amazing staff. Thank you again and we hope you come again soon, please stay safe

"Great Service"

5
JohnnyBlais, Garson, Canada 12/05/2021

Great place to stay. Very safe with the current situation with COVID-19. Service from all great. Rooms clean and inviting. Restaurant staff always going above a beyond to help. Front staff very helpful. Restaurant does not have a large menu but plenty of options, portions good and taste is great. Always stay here if rooms available.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning Johnny, what a pleasure it is to come to work and see how much our guest enjoyed their stay, Thank you so very much for your review, we appreciate the time you took to do this. Please come again soon, Stay safe.

"Excellent hotel in Timmins."

5
Carle B, Timmins, Canada 18/04/2021

I was pleasantly surprised with the overall quality of this hotel. Friendly staff, nice and cozy atmosphere, room was bright, spacious and clean. Very good in house restaurant. I highly recommend this place to anyone visiting Timmins.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
good afternoon Carle, I hope your having a wonderful day, It is so nice to see that the weather is changing and the sun is shining. Thank you Carle for letting us know about your most recent stay with us, and we are so very pleased to see that it was a great visit. We love coming to work and seeing such warm reviews, it truly brightens our day. Please come to see us again soon, until then please stay safe.

"Not what I expected."

5
Peter T, Amherstburg, Canada 21/03/2021

Not having been out since COVID lead me to be cautious. The Hotel was great. Staff were great and everything was supper clean and modern. I was able to relax. The food was excellent. I would be happy to stay over again if need be.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning Peter, I hope today finds you well, we are having amazing weather here in the North seems like spring is in the air. So exciting to see a early spring. Thank you for letting us know about your stay with us. We are so pleased that you enjoyed what we have to offer. We hope you do get back to see us soon. Please stay Safe

"smowmobile weekend"

5
terrywZ9455SS, Smiths Falls, Canada 07/03/2021

All the Best Western Staff were exceptional and totally customer focused. They exceeded our expectations in every way. From check in to food and beverage service we were very pleased. The bed was very plush as well. Highly recommend the hotel.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Evening Terry, I want to first thank you for your kind words, it was such a pleasure meeting you all and chatting with you in the Breakfast area. We are so pleased you took the time to send in a review about your time with us. I hope it wasn't to cold when you left that morning and you made it safely further north. Come again please, until then stay safe

"Great Little Getaway"

5
chadbestdad, South Porcupine, Canada 24/02/2021

Last minute getaway for relaxation purposes. The jetted jacuzzi was a great start to our evening of relaxion. Followed by fluffy white housecoats in front of the fireplace. Watching the hockey game on the big screen while enjoying a few bevies. Best Western on Airport road is our new go to place when we need to recharge.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Afternoon Chad, what a pleasure it was to meet you, we hope you and your partner get to come back soon and spend more time relaxing with us. It is always great to read our reviews. Thank you for letting us know about your time here at the Best Western Premier Northwood hotel. From all of us here at the Best Western Premier Northwood hotel thank you for the wonderful review and stay safe until we see you again.

"Welcoming,Clean and Comfortable."

5
User 20/02/2021

Title review says it all. Easy location, Tim Hortons right next door. Beautiful hotel and rooms. Great atmosphere, comfortable beds, VERY clean. For someone who travels a lot for work, this stay was just like home.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Afternoon Brittany, What a lovely review to come to work and see. Thank you so very much for your kind words and thank you for letting us know about your most recent stay at our hotel. We are so excited that you enjoyed all we had to offer. We hope you get to come again soon, until then from all of us here at the Best Western Premier Northwood hotel stay safe.

"The best place to stay in Timmins, ON"

5
User 18/02/2021

A beautiful new hotel with friendly staff providing excellent service. The rooms are spacious, clean with all the amenities one needs. Located minutes from downtown and it is the closest hotel to the airport.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning, I hope today finds you well, thank you so very much for your most recent review on your stay with us. It is such a pleasure to be able to serve you and make your stay just one of the best. Please come again real soon.

"Excellent stay"

5
User 04/02/2021

Third time I have stayed here in the past year always a great stay. The rooms are clean and spacious. The food is awesome and the service is even better keep up the great hospitality Best Western we are certainly going to stay here again and make it out go to Timmins Hotel!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good afternoon Lrock91, I hope this afternoon finds you well and you are safe, thank you for your review on your stay with us. We truly appreciate you taking the time to write a review. We are so excited that your stay was wonderful each time you have stayed with us. Please come again real soon and until then from all of us here at the Best Western Premier Northwood hotel we thank you, and please stay safe.

"Fantastic"

5
User 03/02/2021

Can't say enough about Cauline and her staff. Rooms were great and our stay at the best western was perfect. Great menu. Extremely accommodating and I give this hotel a 5 star. Everything was very clean and I would defn stay here again.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning Cruzer7734, Thank you so very much for taking the time to let us know how your stay at the Best Western Premier Northwood hotel was. We are so happy that your time with us was great. We have a wonderful staff and they work so hard to make sure our guest is completely satisfied when they check out. We hope you get to return soon, until then from all of us here at the Best Western Premier Northwood hotel have a pleasant day and stay safe.

"Fabulous Hotel and Great Staff"

5
Michael M, Toronto, Ontario, Canada 01/01/2021

I had the opportunity to stay at the hotel during the summer and the staff has the best Covid-19 protocols than any other hotel I have stayed in. This week, I returned to Timmins for a quick business meeting and once again they went beyond expectations to keep all their guests safe. Even with the lockdown, their restaurant was closed, they delivered a lovely continental breakfast directly to my room. You will not find a better hotel anywhere. Michael

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good afternoon Michael, Thank you for your most recent review on your stay with us. We are so elated that your stay was great. I know right now times are hard for all of us again but we always do our best to make sure we give exceptional service. We hope you get to come again real soon. Until then stay safe

"Amazing hotel"

5
User 21/12/2020

Brand new, enjoyed our stay. Breakfast was great they had gluten and dairy free options! Love that the rooms have no carpet, definitely cleaner this way. Water pressure in the shower was amazing , usually in a hotel it's very poor.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning, Thank you for giving us feedback on your most recent stay with us. We are so elated that you had a wonderful stay. We hope you get to come back to see us again real soon, until then please stay safe. From all the staff at Best Western Premier Northwood hotel, happy holidays and have a wonderful new year.

"I hated to check out"

5
Mike D, Minden, Canada 15/12/2020

A beautiful new squeaky-clean hotel operated by friendly staff. I wish I could have spent more time there to make use of the pool and explore Timmins in general. A huge bonus- probably the best breakfast I've had at a Hotel. No Covid 19 apple and water bottle at this place. A made-to-order hot breakfast as well as cereals, fruits, specialty coffees, muffins, juices-you name it. I'll be back.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning Mike, I hope you made it home safe, thank you for the feedback on your stay with us. We truly appreciate you for taking the time to do this. It is so nice to read about how our guest enjoy the hotel and all that we have to offer. Our breakfast gets such great reviews, we are grateful that we can do this for our guest during these trying times with Covid 19. We are looking forward to your return visit. From all the staff here at Best Western Premier Northwood hotel, please stay safe and happy holidays.

"Returning to work"

5
reidrick99, Mount Uniacke, Canada 05/12/2020

I have been stay at BW Premiere since it opened. The facility is fantastic and you won't find a better staffed hotel in Timmins. The food is fantastic, the rooms are spacious and such a joy to interact with the staff. There is a pool bar and dining room. Close to all amenities and close to airport

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning Mr. Reid, Thank you so very much for feedback on your time with us, it is always our pleasure to give you the best service possible while staying with us. We look forward to seeing you again soon, until then be safe and thank you for your loyalty to the brand and our hotel. From all the staff at Best Western Premier Northwood hotel Happy Holidays.

"Strongly recommand hotel"

5
jiangzidong, Waterloo, Canada 21/11/2020

Excellent hotel ever. Nice built and decorated. Provided everything even night gowns. Very clean and big room, has hot breakfast and bar, restaurant on site. Friendly staffs. Nice laction, easy to find the hotel.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning Jiangzidong, Thank you so very much for giving feedback on your most recent stay with us. It is so great to see that you enjoyed all that we have to offer, We love the hotel as well, it is truly a stunning hotel. Please come to visit again soon, until then be safe.

"Incredible"

5
User 19/10/2020

So clean and the rooms are large and beds are comfortable. Breakfast was great. Due to covid it was not buffet style but you could order an omelette and the staff whip it up right there. Highly recommend staying here.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning Janelle, I hope you made it home safe, thank you for your feedback on your stay with us. It truly makes our day to come to work and read how our guest enjoyed their stay with us. We hope you get to come again soon. From all the staff at Best Western Premier Northwood hotel, we hope you have a wonderful day and please stay safe.

"Excellent choice "

5
66mayadae, Oakville, Canada 18/10/2020

Very nice, brand new hotel, very close to Timmins airport. Rooms are extremely clean. The hotel staff are very friendly, I stayed one night and I highly recommend this hotel. Room service was good too.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning, I hope today finds you well, thank you for letting us know about your time with us, we are elated that you took the time to tell us. So happy you enjoyed our hotel and we sure hope you get to come back again real soon. Until we see you again please remain safe.

"Great hotel"

5
Curlgolf, Toronto, Canada 15/10/2020

This was the hotel we liked most in during our trip in northern Ontario. It's brand new so everything is modern, clean and comfortable. Very good facilities when so many hotels have cut back, particularly a made to order hot breakfast with complementary cappuccino, latte, etc. The pool and fitness centre are open and you book for an hour so it's only you/your family. Friendly staff. Great job by Best Western.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good morning, Thank you for your feedback on your most recent stay with us, we are very pleased you enjoyed our beautiful hotel. It is always nice to have a great breakfast in the morning. We are very fortunate to have the area where we can keep control of our guest and be sure that they are safe during Covid. We hope you get to come back soon and see us again, until then please stay safe.

"Great place to stay"

5
Kimberly V, Oshawa, Ontario 13/10/2020

Rooms were super clean. Breakfast was great although altered with the COVID restrictions. Staff was very pleasant and helpful. Travelled with our dog and there were no issues. Would definitely stay here again!!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Hello Kimberly, Thank you for your most recent review on your stay with us, we are so grateful that you took the time to let us know about it and so pleased that you enjoyed your time here at the Best Western Premier. We hope you get to come back again soon, until then please be safe and take care.

"Amazeballs!"

5
neenatrip, Toronto, Canada 24/09/2020

What an awesome place. The friendliest staff, cleanliness bar none, and prime rib made for a wedding I attended was melt in your mouth! Assistance to me as the photographer at the wedding was unparalleled. The staff bent over backwards to make this a memorable occasion. Been to many places around the world and I can honestly say I've never encountered such friendly staff in my life! Will be back!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Afternoon, I hope you all got home safely. We were all so happy to have meet you, thank you for the feedback. Truly appreciated. It was a beautiful wedding and thank you for taking such great pictures of our hotel. They were stunning. I hope to get to see you again sometime soon. Until then take care and be safe

"Wedding!"

5
User 18/09/2020

What a wonderful experience! The wedding was beautiful. The rooms were big and very clean. Coffee and cookies available 24 hrs per day. The staff went above and beyond to make sure that this wedding was unforgettable. Friendly staff, delicious food. We'll come again!

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning, I hope you all made it home safe. It was such a pleasure meeting you all, and what a lovely group for friends you all are. We truly enjoyed meeting each and everyone of you. Thank you for giving us feedback on your stay with us, we are so elated that you had such a great time. We hope you get to return soon to visit us again. Until next time from all of us here at the best western Premier Northwood hotel be safe and take care.

"Magical Wedding"

5
3RCR, Kingston, Canada 17/09/2020

Came to Timmins for a wedding. This hotel is fantastic. The staff are wonderful and uber attentive. The rooms are spacious and clean. Breakfast was scratch made centred on an omelette bar with bacon, potatoes etc. We had a prime rib dinner for the wedding. The meal itself was exceptional and the prime rib was the best I ever ate. The chef is brilliant. I can't say enough about this place and highly recommend it for anyone coming to Timmins.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning 3RCR, I hope you woke up well rested this morning, we would like to thank you and your family for joining us here at the Best Western for our very 1st wedding and we are elated that it went so great. The bride, groom and the guest were super friendly and looked beautiful. Thank you for the feedback, we appreciate the time you took to do this for the hotel, our Chef truly is wonderful I will be sure to let the team in the kitchen know how much you all enjoyed the meal. Please come again

"Best choice"

5
User 12/09/2020

We were traveling with our dog, and out of the 7 Hotels we stayed at this trip. This was by far the best hotel we stayed at. Clean, comfortable, and the nicest staff made our stay number 1. When we come back this way, I will reserve a room in advance knowing what to expect.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning ptemos, Thank you so very much for the feedback on your stay with us. We all love our pets and here at the Best Western Premier Northwood we welcome them. It is so great that you enjoyed your time with us, we look forward to your return. Until then from all the staff at the Best Western Northwood Hotel we wish you and a wonderful day and we look forward to your return.

"Amazing Hotel"

5
User 10/09/2020

This hotel stay was truly incrediable. All staff went above and beyond to welcome us and make us feel comfortable. The room was large and beautifully decorated. The beds were extremely comfortable giving us a good nights sleep. Hotel was spotless and their precautions regarding COVID were top notch. The hot breakfast was an incrediable bonus and very delicious. It saved us time on our 8 hour journey home.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Evening, Thank you for the feedback on your most recent stay with us. It is so great to see that our guest get to enjoy all that we have to offer. We appreciate the time you took to do this for us. We hope you get to come back and see us all again soon. Until then be safe

"Love the new hotel"

4
User 07/09/2020

The hotel rooms are very modern and beautiful. This hotel is next door to Tim Hortons. We stayed in a suite with jacuzzi and the room was spacious and up to date. We stayed for our wedding. The guys gathered and stayed the first night, while the second night was for the bride and groom. Our room was cleaned and the bed wasn't remade. The wheely cart to transport your luggage was full of spider webs. The water temperature wasn't very hot for the jacuzzi.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning, congratulations on your wedding, I am sure it was a beautiful day for you both. Thank you so very much for your feedback, we appreciate all feedback. It helps us to improve on our service to make sure we are continuing to give Superior service at all times to all our guest. I will look into the water temperature. I hope you get to return sometime soon.

"Fantastic!"

5
User 07/09/2020

I was pleasantly surprised by this hotel. It was super clean and smelled good. I saw the staff wiping and disinfecting which was awesome. The staff was also very nice and friendly. I only stayed here for one night as a stop over on my trip around Ontario but I would stay here again in a heartbeat ❤️

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning, Thank you so much for sending in a review on your most recent stay with us. I hope you had a great trip across Ontario and thank you for staying with us. Please be safe on the road and we hope you get to return sometime again soon.

"Great hotel just a few little things"

4
OntarioCanuck1, Georgetown, Canada 01/09/2020

Easy access, lots of parking, easy movement within hotel, breakfast great (eggs personally cooked), breakfast area large enough for Covid, rooms spacious, good tv and wifi, staff friendly. Only one elevator was working when I was there, a problem in Covid times in a multi story hotel. I hope they will get other elevator working. I was disappointed that many people were not masked, these I believe were guests, perhaps more reminders to wear masks is required. Would come back

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning, Thank you so very much for telling us about your most recent stay at our hotel. We are very pleased that your stay was great. Thank you for your input in a few things that could have improved your stay, It helps us give all our guest superior service when staying with us. We are working on the other elevator and we hope it will be up and running soon. We try to alert our guest if we view them without a mask to please wear it while walking around. We hope you have a wonderful day and we hope you get to come back very soon.

"Nice and clean place to stay"

5
User 08/08/2020

Great place to stay, rooms are sized well, you won't feel the cramped. Very clean, staff is very nice and friendly. I stayed for 3 nights, once the house keeping forgot to make my bed. N they sell shaving toiletries that was a shock to me, the general manager gave it to me a complimentary, but it was a shock cuz I travel internationally and regular sized aerosol can are not allowed on flights hence it is quite common for me to get these at the hotel during my trips. Well other than that top noch service and experience. Breakfast is a bit on the limited side but I believe it's because of covid, once we are out of it its a bang on 5 star location.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning ahadharoon, Thank you so very much for the review, we really appreciate you taking the time to let us know about your stay with us. All feedback helps us to correct any concerns our guest might have to make their next stay with us a much better experience. We hope to see you again real soon, until then be safe and take care.

"Great location and beautiful hotel"

5
User 04/08/2020

The rooms were spotless and I had a great sleep, the mattresses are amazing! Food in the hotel restaurant was very tasty. You can use the pool which was great and they booked a time for you to go with no one else there due to the Covid situation. They really thought things out.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning Srier66, Thank you so very much for your most recent review on our hotel. We are so grateful that you took the time to let us know about your stay. We are so excited that it was wonderful for you. It really puts a smile on all our faces at the Best Western Premier Northwood Hotel to see such a great review. Until we see you again please stay safe, and come to see us again real soon.

"Best in Timmins"

5
929hawk, Lisbon, Portugal 02/08/2020

We stayed at the recently opened Best Western in Timmins. The hotel is very clean and comfortable. Beds and pillows are great. Nice in door outdoor lounge area with bar area for evening pub style food or beverages. Great breakfast with omelettes, bacon etc. Best hotel in Timmins.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning 929Hawk, Thank you so very much for your review on our hotel, we are so very pleased you had a great stay. It was our pleasure to have you as our guest, please come again real soon. Until then be safe

"Covid friendly"

5
User 25/07/2020

The staff complied with covid procedures that made us feel safe to stay there and looking forward to the next visit. The hotel was very clean and tidy from driving into the parking lot all the way to the room.

Cauline Perry, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning June, Thank you so very much for taking the time to send in a review on the hotel, we are so grateful. All reviews help us to improve on our service to our guest. From all the staff at Best Western Premier Northwood, we thank you and we hope to see you again soon. Until we see you again please stay safe and take good care.

"The best hotel in Timmins"

5
Lynne M, Kapuskasing, Canada 15/07/2020

A beautiful hotel that is pet friendly and serves a delicious breakfast. I was pleasantly surprised they had an omelette bar, a service that no other hotel in Timmins offers. Chef Edita is great! We have enjoyed staying at the Hampton Inn in the past, but they are not pet friendly so we have to make arrangements for our pet to be boarded if we stay there, less than ideal for us. I slept so well in the room. The bed was super comfortable, lots of pillows. Nice size television. No carpets in the rooms, very clean. Appropriate COVID-19 safety precautions are in place. They have a lovely patio to enjoy your breakfast or a nice light meal/drinks, a real bonus in COVID-19 times. I was able to enjoy the pool. We have stayed in many other hotels in Timmins and this one is the best. It may be a bit pricey, but it is well worth it. Thank you to the manager Cauleen who took out reservation and checked on us on our departure. This hotel is doing all the right things.

Cauline Perry, Owner at Best Western Premier Northwood Hotel, responded to this review
Good Morning Lynne, What a wonderful review on our hotel, thank yo so very much for taking the time to let us know about your stay with us. Being apart of the Best Western Premier Northwood truly makes my job so rewarding and all of our staff take such pride in coming to work. I will be sure to let Edita and all the staff know how much you appreciated the superior service you received. Please come soon to stay with us, and thank you again for your review. very much appreciate your feedback. From all the staff at Best Western Premier Norhwood, until we see you again be safe and take care. Cauline Perry General Manager

"Great Night's Rest in a Great Hotel"

5
139LeslieP, Scarborough 30/06/2020

Wife had to go to Timmins for work so I accompanied her. Hotel was the best Best Western I have stayed in. It is beautiful with warm, friendly, and service-oriented staff. The wife and I had had a long day and we both fell in love with the bed and the pillows and had a wonderful night's rest. As we were in the midst of Covid19, the hotel and staff had gone the extra mile in not only ensuring the rooms were clean but went to extra lengths to make us secure in the fact. We were given a nice brown bag breakfast (in lieu of the normal breakfast due to the virus) anreven the remotes were sanitized and packaged to ensure cleanliness. Well definitely stay there next time we are back in Timmins.

Cauline P, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Evening LeslieP, What a beautiful review on our hotel, reviews like this make us feel so wonderful that we were able to serve you with superior service. We do our jobs with such pride and during these trying times we often feel that we are just not doing enough for our guest, but reviews like this remind us and make us proud to be a part of the Best Western Premier Northwood hotel. Thank you from all the team here and please come again really soon.

"A great hotel and amazing owner, manager and staff."

5
Denis L, Quebec, Canada 18/06/2020

I had the great pleasure of returning to my hometown with my wife ( business trip) This was my wife's first visit to Timmins and this hotel was recommended to us. What a great surprise to find such quality and class of service that truly reflects northern Ontario hospitality. From the reception/checkin to the room's cleanliness and decor, social distancing breakfast to a local beer.... everything was above par. My wife and I have been in the hospitality business as as consultant for many years and this hotel has to rate as one of the tops we have stayed in for its category. This place delivers on its promises and exceeds the expectation. I truly recommend this hotel and look forward to a return visit soon. PS: a special thanks to the owner and hotel manager for above and beyond detail to service.

Cauline P, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning Denis, Thank you so very much for the great review and capturing all that we have to offer. It was such a pleasure meeting you and your wife and we are so very pleased you took the time to stay with us. Please come again to visit real soon.

"Very Nice Hotel near the Airport"

5
Savpam, Englehart, Canada 21/02/2020

Very nice rooms. Full hot breakfast. Staff are very friendly and accommodating. The rooms are large, with fridge, microwave and coffee pot. Very clean also. The pool was nice. I only wish there was a hot tub. A very large thank you to the cleaning lady, Natalie, I think who had to clean up vomit from our little guy who wad sick. She did it with a smile and friendly conversation.

Cauline P, General Manager at Best Western Premier Northwood Hotel, responded to this review
Good Morning Savpam, Thank you for your review, we are very excited about our new Best Western Premier in Timmins, We hope you return soon to visit us again. Our staff takes great pride in their jobs, I will be sure to let them know how much you appreciated the help while your child was sick. Have a wonderful day and stay safe.

"Great new hotel"

5
Philbuzz, Ripon, Canada 14/02/2020

Stayed here just after it opened. Beautiful room, excellent breakfast, Tim Horton next door. The staff was very friendly and accommodating. One of closest hotels to airport. Very much enjoyed my stay. Since it was winter would suggest small carpet at room door to leave dirty boots as not to dirty beautiful new laminate flooring.

Cauline P, General Manager at Best Western Premier Northwood Hotel, responded to this review
Hello Phil, Thank you for taking the time to let us know about your stay, it truly is a pleasure to see all our guest enjoy themselves while staying with us. We hope to see you again when you are back in Timmins.

"Great place! You must try!"

5
User 11/02/2020

Great location - brand new hotel - Extra nice rooms - great breakfast - friendly staff. Was at the location for a meeting - nice meeting room - TV and presentation tools available and functional. A++.

RachelattheInn, Hospitality Advisor at Best Western Premier Northwood Hotel, responded to this review
Hello NorthernOtraveler We are so excited to have had you as a guest. Thank you for taking the time to tell us about your experience. We certainly hope to see you again soon

"Great new hotel"

5
User 07/02/2020

Very spacious rooms. Lots of free parking. Great location close To airport and sports complex. Great free breakfast. Excellent views from the 6th floor. Brand new hotel with very good food, a bar and good service.

RachelattheInn, Hospitality Advisor at Best Western Premier Northwood Hotel, responded to this review
Dear Tiptop71 Thank you for your wonderful review of our property. We are excited to be open and able to provide top notch service and accommodations to Timmins visitors. We are elated to see that you enjoyed your stay and look forward to the opportunity to serve you again in the future. Thank you again

Estas opiniones son las opiniones subjetivas de viajeros individuales y no de TripAdvisor LLC ni de ninguno de sus socios comerciales.