Best Western Black Hills Lodge

Always a good place to stay, location is great…we're able to walk downtown and not worry about parking … able to have supper and a few drinks and walk back … parking right outside the room is always a big plus, breakfast is your normal stuff …staff has always been pleasant to work with

The staff were all super friendly and the breakfast was better than expected! We only stopped on our way through town on a long road trip but were happy with our stay! Being able to bring our pup was a big plus.

Love the room layout with an exterior door and interior door. Made it easy to load and unload. Also simple to take the dog out in the morning. The room also had an adjoining door which would be great for a family.

It was a great place to stay from. Start to finish, especially the entertainment in the lounge. At night, the bartenders at night were terrific, both of them couldn't have asked for a better place to stay. The staff was very helpful each time we left. They would address us by saying hello or Goodbye if I had to do it again. I would spend the same place and we are going to go back for sure.

Spacious room (King suite) but very dated. Old small bathroom, shower curtain, no elevator, dark room. One can hear normal conversation from people in hallway. Half the price would be appropriate for the room. Friendly breakfast attendant.

The room was very clean with the convenience of a front and back door. The staff made the stay very enjoyable with the owner personally greeting and check in with each guest during the breakfast. Front desk staff was very helpful and friendly. I felt both welcome and at home.

Great food for breakfast. Cute bar friendly employees. The location is great for anything in the area . Black hills state university games and touring in the hills. Also a nice pool with a deck outdoors

We stayed one evening on our way home from Yellowstone. The hotel room was modern, clean, and comfortable. Appreciated refrigerator and ice being available. Front staff friendly, and breakfast was very good! Would recommend.

Excellent service from the staff, from check-in to breakfast. Respectful and made us feel safe and welcome. Location is great, can walk to multiple restaurants in town, not on busy highway. And it is clean and comfortable for a night, passing through.

I'm not sure how it happened but we ended up with a king suite room. The room was massive! Great living room which easily sat 10 people. It was nice to be the room where people gathered for a night cap or before we would head out. The bed and pillows were so comfortable. Staff was kind, check in was easy.

Great coffee both in room at in the breakfast nook. I really like the layout with room access both hallway and outside on the first floor. Easy load and unload. The bar is a nice touch on really hot days-no need to go out. Cheerful, friendly staff with my pre check in ready when I arrived.

We stay here often as we go to attend our daughter's games at Black Hills State University. They have a great hot breakfast. They have a very nice bar with hot popcorn, sports on the television and friendly employees. The rooms are clean and just right.

The hotel was nice as was the staff. Our room was big and clean and the bed was comfortable. Breakfast was good with eggs, waffles, cereal, juice and coffee. There are no elevators so you will have to carry your luggage up the stairs. We did not like that they wanted more to stay on the first floor. Other than that, we did not mind our stay.

I really like this Best Western! I've stayed here before and it is a great place to stay! The staff is so nice and helpful. The Breakfast is always really good! I like that I can park my motorcycle right outside my door and they have a motorcycle wash station with soap,rags and water hose for anyone that would like to wash their bike! The pool is just right too, A good place to relax!

Great location. Lots to do in the area, even if you're just passing through. The staff is very friendly. The rooms are always very clean. Be aware that around the time of the Sturgis rally, the prices go WAY up.

Room upgraded was a nice way to check in. Fellow at desk was excellent to deal with, provided dinner recommendations and was overall very helpful. Room was clean spacious and very comfortable. King bed and lots of pillows was excellent. Would definitely stay there again.

The pillows were great the bed was very comfortable. And the lady that checked us in was simply the best. She helped in every way she could. And breakfast was great and there was a man in there that worked for the ya'll and he was very friendly and helpful also.

Nice clean room and friendly staff. I was traveling with my daughter and grandkids. Steve, Marc and Jen were very nice people. Nice town and even the other people staying at the hotel were friendly. Delicious continental breakfast.

BW always has comfy beds and clean rooms and the Black Hills Lodge is no exception. The breakfast is fine and it is convenient to the freeway and other places of interest in the area. The entire area is quieter than other places in the Black Hills so both this hotel and Spearfish are good if that is your preference.

Clean rooms and very hospitable staff. Would definitely stay here again if I'm back in the area. Breakfast was fresh and Steve who was running the breakfast was very friendly and helpful. Beds were comfortable but I would prefer a firmer pillows as a side sleeper.

Although when we first walked in it looked like it needed updating, but the room was great. There was plenty of space and having the sink outside the bathroom was a nice feature. All of the staff were very friendly and helpful. The lounge was a nice feature. I loved being able to take a glass of wine to my room. Great stay, probably our favorite overnight of our road trip.

Nice two day stay, room with both exterior and interior doors is great for those with dogs, also easy loading and needs fixed. The breakfast both mornings was excellent. Room was very large and beds were comfortable

The advertised official website price was not honored ar checkout. The TV operation didn't work even after someone came to check on it. The powered eggs and running out of waffle batter was very disappointing. The short, round front toilets brought me back to the 1970's. I would definitely recommend you choose another vendor in this city.

Dogs Ruined the Stay by being left by owners who could not be reached for an hour or more. We had to move downstairs which is not our first choice. May have to reconsider allowing dogs. Handy to walk downtown to bars and restaurants. Nicely updated. Breakfast okay. Too bad little pub not open on the weekends.

Booked 2 rooms 2 months ago on first floor. Arrive w/my aging parents (mom has bad knees/back). NO elevator in hotel! Tour bus came in, they had bumped our rooms from 1st to 2nd floor. We're platinum BW awards members. Manager said nothing he could do. They were booked up on the 1st floor, we had driven over 6 hours and were tired. Couldn't find another hotel so my husband and I had to lug luggage for 4 people up two flights of stairs. We stay in BW's all over the US and are very disappointed in this one and the service. Even asked about the sign sitting on the desk that states if there is a problem BW will make it right. Manager said he couldn't fix anything. Didn't offer to comp a room, didn't offer to give extra points on our reward cards, didn't even say “I'm sorry this happened”!

We spent 2 nights at this hotel. We had a king room on the first floor which allowed us to park feet from our door. On the first floor you have both inside and outside access. The room was large with sink outside of the bathroom. Everything was very clean and bed was comfy. Outside of a bit of squeaky floor above us, it was very quiet even in the evenings when the hotel appeared quite full. The location is fabulous! Close to the interstate but none of the noise. You may easily walk to downtown Spearfish for eating and shopping. Staff was friendly and kept breakfast well supplied. I would definitely stay here again!

All of the front desk staff was friendly and very helpful - really made us feel welcome. The man doing the breakfast on Sunday was one of the happiest, friendliest, most positive people I have ever met. He truly loved life and people and told us "I am having a great day! Every day is great." Room was clean, comfortable and felt safe.

We stayed 5 days for the motorcycle rally. We felt very welcome and the rooms were clean and the staff was great!! Will stay again, when in this area. Plenty of parking and relatively quiet area. Pool hours could have been a little longer, but it was a quiet place to stay, even though it was only a block off the freeway.

I've been traveling with my kids for the last couple of months. Vacation, family visits, and college moves. We've stayed at a lot of different hotels and been left wondering how to find a good one. You read the reviews, pick the best one for your needs, check in and feel let down! Wondering just what it is that you're actually paying for. This hotel was around the same price that we've been paying, but usually we stay someplace with an indoor pool (for the kids to get rid of some energy, and for me to stay sane). Although this hotel had an outdoor pool we didn't see it, but the hotel room was so nice and clean. No mystery stains on the furniture. No forgotten cob webs in the corners. It was clean, the refrigerator was already on and cold, the towels were clean and there were actually enough of them. The beds were comfy and the doors actually blocked hallway noises (Spearfish, SD. and the start of Sturgis is always noisy). We slept so well! I'd definitely go back (like right now)!

First time staying & will book here again! We travel to the Spearfish area for sporting events. The room was clean, staff friendly, and location very convenient. Nice outdoor fenced in pool area. We have stayed many places over the years and will try to book this hotel first next time we are in town.

Stayed here one night, nice hotel, nothing fancy, but the room was quite, clean and comfortable, It was a tad dated, as there were no USB plug ins for my phone, but otherewise it was a nice stay no problems.

We stayed for two nights. Room was nice, plenty of parking. Breakfast was quick, only from 630-830 but good. Plenty of food and a variety of options. Very walkable to Main Street and options for dining.

This hotel offers a great location near Main Street in Spearfish. The staff is friendly and the hotel is clean and orderly. I think the rooms are a bit larger than many places (my friends and I kept our road bikes in the room without feeling cramped.) My only complaint is that the mattresses in my room were both noticeably sagging and in need of replacement.

This hotel needs some TLC. The towel holder at the sink was loose from the wall at one end and barely hanging on. There were stains all over the carpet in several spots. Some of the towels were threadbare in a few spots, but very clean. The shower head needed to be soaked in some CLR or other hard water buildup remover. The water in the shower fluctuated between hot and warm randomly. And the door rattled every time the outside door at the bottom of the stairs was opened or closed. We tried shoving a washcloth under the door and that helped mute the rattling, but it didn't stop it. The breakfast was mediocre at best. There were two kinds of cold cereal, scrambled eggs, and bacon that didn't have much taste to it. There were bagels, bread, and English muffins that could be put in a toaster, and a couple of different fruits. That was it for food. I don't drink coffee, but there seemed to be several different flavors of coffee available. There is also no elevator at this hotel. The pros: The lady who checked us in, Brenda, seemed to be frustrated when I first walked in. The hotel was full and I think she was tired of having to turn people away. Once she knew we had a reservation, she relaxed and was quite pleasant to visit with about the area. The man who checked us out was nice, too. The room was really nicely decorated and comfortable. The beds were firm but not hard. The pull out couch was by far the best one we've had in a hotel room in a long time. The air conditioner worked well, too. All in all, despite some care needed to update a few things, I would bring my family to stay here again.

Spearfish, SD is a perfect place to visit when traveling west on I-90., Beautiful setting, good restaurants and best western hotel. The people there are wonderful. I will stop at Spearfish Best Western the next time I travel home from Sioux Falls ND.

This basic motel seems to be a stop-over for most guests because the majority appeared to be staying only 1-2 nights. They do not provide a daily maid service (we stayed six nights). It's a basic motel room, reasonably clean, with a comfortable bed (we had a king). The breakfast is adequate but get there early because they're not always good about replenishing it. Our room had stains on the ceiling and some of the paint was peeling - it's ready for a facelift. The room wasn't especially private either (I could hear my neighbors talking) - luckily most people seem to use the motel just for sleep so there wasn't a lot of noise. The staff, which was minimal, was friendly. It has a very convenient location being close to downtown and highway access. I would use the words ‘okay' and ‘adequate' to describe our stay. We definitely didn't think it was worth the price and would look elsewhere next time.

Room was decent, breakfast was not. For the price of the room, I was expecting a better breakfast. When we got downstairs for breakfast we were told that they were short staffed and that the eggs they made got burnt and a new batch was coming. So while waited we looked at what other offerings they had. One pan had 4 strips of bacon left which we took. Those strips were extra greasy from being at the bottom and flavorless. I used the toaster and when I pulled out my toast, I noticed the toaster had not been emptied in quite some time. So to be considerate for the next guest to use the toaster, I emptied the tray which was excessive. I went to got coffee and of the 4 or 5 pots of coffee selections, only 1 had coffee in it. I understand this may not be business as usual and it may have been an ‘off' day for you. But this was the only impression I got to see of your hotel.

Great hotel in a great location. Very friendly and helpful staff at the front desk. We had a spacious and clean room. Very good breakfast. But for us the Lookout Lounge was the highlight. Fantastic pizza and beer, and we were made to feel very welcome.

I liked being asked what floor I wanted to be on. I chose 1st floor & was glad to find out I could walk into my room from the outside. The shower was the best I've experienced in a long time in a long time.

We enjoyed this hotel. The room was clean and comfortable. The staff was very friendly and helpful. The breakfast was very good and the food was hot. There was hot coffee available in the breakfast room as well as in the guest room.

Loved the hotel layout, 2 doors into the room and location in Spearfish. Would certainly stay here again, was a perfect choice. Nice family restaurant next door topped off a great visit. Easy access to interstate nearby. You can't go wrong with this choice.

Stayed at this lovely hotel in Spearfish (which is a great town) for 3 nights of our 12 day trip through South Dakota. The BW Black Hills Lodge is in a great location, very easy access to the area's activities. It was also about an hour drive to Devils Tower in Wyoming. The staff was very nice, rooms extremely clean and the free breakfasts had enough choices to get our day started. Also, we walked to dinner from this hotel to the main section of Spearfish where there was a number of great restaurants, shops and a brewery. It was a pleasant 6 block walk along sidewalks. Would definitely stay here on our next visit to Spearfish.

My family and I stayed at this hotel while we did some exploring in the area. We checked out the waterfalls and went skiing at Terry Peak. Room was very reasonably priced. We stayed in the Jr. Suite, it was perfect for our family of 4 to spread out a little!

Stayed 2 nights. Very nice older hotel with up graded rooms, It was great to have an outside door for taking the dog in and out. Next door to a great restaurant. Breakfast had eggs and sausage each day (listed as a continental) Would stay here again

Stayed on first floor, heard no one coming or going. Room was spacious and clean and close to downtown. The person at the desk ended up being our bartender the whole evening and she has personality plus. We were a big group and kept her busy! (I'm sorry I don't remember your name, too much fun!) I would definitely stay here again if I was lucky enough to get the chance!

Positive employees...leads to positive customer experiences. BW is clearly the best choice in Spearfish. They check all the boxes (cost, location, clean, quiet and the list goes on...) A very positive experience.

No elevator, and you have to pay extra for a ground floor. Older facility but rooms were clean. Breakfast was a disgrace, No Breads, No sweet rolls, No waffles. No a good representation of a Best Western Plus. Not worth the price charged. I asked about local places for dinner. I was sent to a place that was closed permanently. I will not return. The manager should be fired. You can't blame Covid for everything.

Room was clean, staff was great, super friendly. We called at the last minute to get a room and they were very accommodating to get the room ready as we were traveling with my 80 year old disabled father.

We arrived late in the day, having driven from Iowa. On the outside it looks rustic, but well-cared for. We checked-in easily. The lobby was nice and the breakfast area was right off of it. We were on the second floor. Warning: there are no elevators. Our room was great. Good decor, clean, no odd smells. The bathroom was also nice and clean and plenty of room. We had a great night's sleep. The beds and pillows were comfortable. Our TV had a ton of channels. AC was very quiet. The Ice Machine was on the first floor, though, so a bit of a walk. The refrigerator kept our waters nice and cold. Breakfast was good. Coffee was good. Seating was good at 8am. Waffles were nice. Nothing to complain about. So a great place to stay near the Wyoming border.

The place is a little pricey but that is due to the time and area. Everything was clean and up to date. We were in town for a marathon so we missed breakfast. When we were checking out the staff (manager?) offered and made us a to go bag of breakfast items for the kids without us even asking. That was a great touch! The kids were so happy about that. Even though we spent little time there it was a great stay.

The Best Western in Spearfish, South Dakota offers an easy to access hotel just off I-90. The building is well maintained and has an attentive staff. The breakfast offered is a basic one for Best Western...but welcome. In addition to the hotel being easily accessed from the Interstate, it is a short, pleasant walk into the historic downtown. The price was a little higher than I had originally anticipated, but this is surely due to location (Black Hills/Badlands) which is highly touristed. Before leaving town, be sure to visit the National Fish Hatchery. It's free and worth an hour or more of your time.

Very disappointed with this Best Western. Thermostat didn't work, food and coffee cold and coffee was horrible, you can hear people walking very loud from upstairs, ac didn't work properly. WAY OVERPRICED! Worst Best Western I ever stayed at. Front desk nice and beds were comfortable. Those were the only positives.

We were absolutely thrilled with our stay at the Best Western Black Hills Lodge. We requested first floor upon reservation and got it and could park in front of our door. There are hallway doors and outside doors which was convenient. The room was clean and the bed comfortable. I always look to big detail and how good the attention is to it. You can tell this building has likely been redone as nooks and cranny's had not been vacuumed thoroughly and there was food left in the refrigerator we had to dispose of - thus the 4 stars. The man at the front desk every day was quite unfriendly. Never responded to Hello, how are you or other niceties. Meanwhile, the woman on duty we encountered was sweet and vivacious. Just a few picturesque blocks from beautiful downtown Spearfish.

Super nice staff. Pretty good hotel. Typical best western. Not quite worth 190 $. Smaller room. Tiny bathroom with low water pressure. The blow dryer shorted out but that's not their fault. All in all a good hotel In A good location. The bathroom could be upgraded. 4 stars because of staff.

This is a charming clean and friendly stay. Breakfast was great, we loved all the details and my daughter even loved how the towels were folded. Best sleep I've had in a week with comfortable beds and pillows. The staff is amazing and this is hands down the BEST best western we've ever stayed at!

Great location, nice staff and really clean renovated rooms that even come with a Kuerig. Problem is they are really noisy rooms. From our first floor room we could hear every step above us and every time the toilet flushed, including at 4:30am. Also the breakfast room is really small and crowded (6 tables), so we ate in our room. Because it was so crowded we didn't see the 'you can eat in the adjoining lounge' sign.

I've stayed in Best Westerns in the past and wasn't impressed. However, this particular Best Western was better than I expected. The staff was so friendly especially during breakfast in the morning. They were sure that all breakfast items were available and the dining area was clean. The rooms were vey clean and looked like they'd been updated recently. The location is good as well, close to downtown and close access to the highway. I would recommend.

We love staying at the Best Western while in Spearfish; we go several times a year to visit our son. This is the place we choose to stay after trying out a couple of other hotels in the area. The breakfast is what I would normally eat at home; they have a bar with nice assortment of craft beers, rooms are clean and spacious; and best of all walking distance to downtown area; and close to hiking trails.

Stayed here for one night. Asked for a quiet room in the back as I was going to bed early and getting up and leaving early in the morning. Was given a room on the second floor that was in the back of the hotel. It was clean, quiet and comfortable. I had a good nights sleep and was up and gone well before the breakfast started so I don't know what they had. The front desk people at check in were great also. Will stay here again if in the area.

We had a great night at this hotel even with the COvid stuff coming to a end. they were wearing masks and made our trip very pleasant. it is a very nice area to visit . Hope to go back some day soon some day

Woke up to ants everywhere by the television, had 3 children with us and they were completely freaked out. It was a good thing my parents had another room we could go to. Also there was no compensation for the ants just a sorry and we will call the exterminator. Canceled our reservation for the following night. Also kids were unable to shower as there was no hot water!

Clean nice hotel within walking distance to downtown and close to Lead, Deadwood, Sturgis and Rapid City. Lots of hiking trails near by. Even with COVID they provided breakfast (in a safe manner). Cute bar/lounge. We stay in Spearfish several times a year because we visit our son; never stayed here before; but will definitely be back.

We enjoyed a great stay at the Black HillsBest Western Lodge! Our room was clean and ready to us when we arrived an hour early. Beds are super comfortable & I loved that the gave each person 2 pillows:) Very reasonable price & we enjoyed a delicious hot breakfast in the morning!

I usually “hang my hat” on TripAdvisor reviews, but this time I was let down! We went to check in and our room was on the second floor, I requested a ground level room, and we got one for 10 more dollars per night— that was ok. The bathtub was not clean- but everything else was fine until we came back from dinner and had 2 Boxelder bugs in one of the beds. I didn't call the desk because we didn't want to change rooms or find another hotel. I mentioned this the next morning while checking out- but the hotel staff wasn't apologetic at all. Breakfast was fine. Guests didn't wear masks, and breakfast attendant had one but wore it under his nose.

This was our 3rd Best Western stay in South Dakota. This hotel was by far the nicest. The rooms are very clean and modern. The mother and daughter that manage the hotel take great pride in the place and it shows. All the staff are friendly and helpful.

Employees have masks and there is a plexiglass screen at the check in desk. However, there is only one door in and out, and guests do not social distance or wear masks. We were expecting a room with direct outdoor access for our dog (that is what we were told we would get on the phone) but upon check in they did not have any available, and we had no choice but to go in and out of the main hotel. The room was dirty and had coins sprawled around on the carpet. This signaled that if they cleaned, they definitely did not vacuum. I expected more during this COVID pandemic and given what Best Western states are their policies for meeting high cleanliness standards on their website- and the price of the room. We cleaned the room with clorox wipes the best we could. Won't be staying here next time we come through town.

The hotel is in an excellent location, within walking distance to downtown Spearfish. It was very clean and spacious. However, the reason for my 5 star review is Lily, the woman working the front desk on Saturday, July 25, 2020. She was amazing! Upon check-in she gave me a list of 15+ restaurants, but recommended Red Water Kitchen. It was wonderful. But she really went above and beyond later in the evening. Upon my return to my room, I realized the thermostat was broken; I could not adjust it to make the room cooler. I brought it to Lily's attention, and she took care of the situation. First, she brought me a fan. Then, since the maintenance workers were gone for the evening, she googled how to fix it, returned to my room, and did the job. I am very happy to say, I am currently sitting in a very cool room. (It is 90 degrees outside.) Thank you, Lily!!

We were on vacation with our 2 active grandsons - loved the Jr Suite, the proximity to town (walked to dinner), and the outdoor pool - helped them burn off some excess energy!! Like that we know what to expect with Best Westerns!

We arrived about 4 pm and found that as diamond members we were upgraded to a junior suite. The room had a king-sized bed, microwave, refrigerator, sofa, armchair, a table with two chairs, a sofa, and glass coffee table, and it was quite spacious. We had two options for entering our room. We could park by our door, which was nice, or we could enter from an inside hallway. There was a chair outside of the door of the guest room if being outside interests you. There is a pool, which we didn't use, but no hot tub. This Best Western, unlike some other ones, was not being cheap about breakfast. They actually served a decent breakfast. There was plenty of room for social distancing in their breakfast room with very few tables and also tables for people to eat outside if they chose to. There were Jimmy Dean sausage egg and cheese sandwiches, hard boiled eggs, Cheerios, milk, and a variety of fresh fruits. The guy who worked in the breakfast area said that yesterday they had served eggs in there. I'd definitely stay in this Best Western if I went to that area again.

We were in Spearfish and stayed the night at Best Western, Black Hills Lodge and it was perfect. We slept good, beds were comfy and the food was great. All the staff including the owner was wonderful. It is the cleanest hotel we have ever stayed in and will be back for sure! Amy & Rees Ready, Thermopolis, WY

Stayed here for one night on our way back home from Yellowstone. The one thing this hotel needs is an elevator. My fault for not double-checking for a handicapped-accessible room, but unfortunately, we were assigned a room upstairs, so my friend with very bad knees had to struggle up. Desk clerk was kind enough to help with our bags. However, I asked if everyone on the first floor had checked in and he said yes, but I was a bit concerned when I walked back through the lobby and heard a gentleman checking in for a first-floor room at that time. May not have been a room that would have fit for us, but I did feel a bit misled. The pros of this hotel include its location, cleanliness, and comfort of the beds.

With it being the 4th of July weekend, I was expecting it to be noisy but it wasn't! They did a good job with the social distance spacing in the breakfast area too. All of the staff was very friendl and helpful.

Very friendly staff, clean overall and great breakfast, with safety options during times of covid. Nice outdoor pool for kids. Good location in town and several food options very nearby. We will definitely stay here again!

Our family just came back from visiting South Dakota! It was our first time there & staying at this Hotel made the trip very pleasant! The Staff was so friendly and hospitable! I highly recommend it!!

We had a wonderful and relaxing stay at the Best Western Black Hills Lodge. Every staff member I interacted with was helpful and kind. There was always a staff member in the breakfast room making sure the surfaces were wiped down and the food options were plentiful. We even met the owner of the hotel which says a lot about how he runs his hotel. It was a great place to stay, we will definitely come back!

We had the very best kind of room with both outdoor and indoor access. Room was very comfortable and well furnished. Price is okay for the area (Which are all inflated beyond actual value). Pool, on site lounge with restaurant next door - which may be why the breakfast was so poor. Breakfast was well below average for even a Budget motel.

I arrived about an hour early. Asked the clerk if I could check in he said no the room had to sit another hour due to COVID guidelines. That was fine we went and came back an hour later but received a different room than he had stated. A different much nicer clerk checked me in and he was clicking around looking for a room so I knew the first clerk had just made that up. Which is fine but in my many years of staying I have never had this happen. The room was nice and very clean. Breakfast was fine but with Covid all cold carbs.

Rooms w exterior doors for pets, nice exterior design,extremely comfortable beds and friend staff! Couldn't have asked for a better stay as we were moving cross country w our pets. Conveniently located restaurants near by for food.

Very pleased. Hotel was clean and comfortable. Staff was friendly and helpful. Breakfast was what you would expect, but above par. Location was convenient to area. Very happy we chose this hotel for our stay.

I came to visit my brother on short notice and the person at the front desk was extremely helpful and had me check in no time and answered all my questions. I will be back to stay again! Room was very clean and roomy.

I am Very Disappointed in this Best Western! Out of 4 bath towels in my room One Was Clean. One had 2 obvious black spots as if it had been caught in some machinery. The rest looked to have been folded by someone who doesn't know how to wash their hands. The shower curtain rod was about to fall out of the wall on one end. Since the hotel was empty and as a Best Western rewards PLATINUM member, I was upgraded to a suite. If this is how they keep their suites, I can just imagine how the regular rooms must look. After explaining these things to the Front Desk Manager, all I received was a curt thank you.

This hotel is smaller but very comfortable and quaint. The hotel is convenient right off the Interstate and not far from surrounding areas. The breakfast was very good. Staff friendly and the rooms were very clean and I liked the private entrance to the room.

The room was nice and clean and comfortable. I was upgraded to a Jr. Suite as an appreciation for being a Best Western Rewards member. The front office staff were nice and helpful. The breakfast was good.

This hotel is newly renovated and in excellent condition. Staff is super friendly and I loved that we had 2 entrances. One from the parking lot and the other to the inside of the hotel. Breakfast was way more than we expected

This hotel was nicely updated, clean and staff was very professional and friendly. I loved being able to walk into my room from a ground level outdoor entrance. It was conveniently located right off interstate 90 and close to many local restaurants and amenities. Also, the beds were very comfortable and rooms were quiet. Could not hear noise from hallway or adjacent rooms.

Everyone here is very accommodating. We have never experienced problems at this location We highly recommend staying at this hotel. It is located close to the highway and also close to the center of town.

[this was a pattern during our trip but] Making a reservation in January for a September trip meant nothing when I requested the upper floor. The entire upper floor was "unavailable". We then asked to be put in the quieter section given that we had just arrived on a red eye flight and driven an hour. We got a room two rooms from the laundry/dining room area. Not relaxing AT ALL. Breakfast was the standard Best Western fare. The one highlight of the stay was a very pleasant conversation with had with the kitchen staff who was a teacher. She talked to us about teaching, snow drifts and highway shutdowns, Deadwood, the canyon and a lot more than the dry, indifferent staff at the front desk did.

We were traveling from Mt Rushmore and Cody and a find suggested visiting Deadwood and Spearfish. We decided to stay in Spearfish and reserved at the Best Western. It was a good value and in a good looking cation. The friendly staff made it all the better.

My Husband and I travel with our dogs and recently stayed at this motel for two nights and it was really nice, clean, and comfortable. We were both able to sleep great and the breakfast was pretty great! The only downside was the iron in the room did not work.

We've stayed at this hotel before, but it had been many years. I remembered as a good stay and booked again this year for a reunion of college buddies. So glad I did. This is still a good hotel as it is well maintained, the management is very competent, the service staff is exceptional, and the rooms are very comfortable. The rooms were clean and the beds new and comfortable. The breakfast area was immaculate and well stocked. You should just do yourself a favor and stay at this hotel.

Staff are very friendly and helpful. Rooms were clean. Conveniently located to Black Hills State University and to downtown. They have a nice quaint lounge and the staff there were also very friendly. We'll be back.

This hotel has excellent employees. The room was clean and comfortable. It is a fine place to rest and relax. I highly recommend this hotel. The employees are very helpful and friendly. The location was perfect for your trip.

This motel was clean and neat with updated décor. Perfect rest stop for weary travelers. Had a great breakfast. Friendly, efficient and courteous staff. Prices were also very reasonable. We will make this a future stop in our travels.

We had a main floor exterior room which was wonderful! Could access from the parking lot or the hall of the hotel. Made getting bags in and out so easy! The bed was very comfortable, the room was clean. Both my husband and I needed to do some work, which went well until about 8 pm when we lost internet. Went to the desk, the employee wasn't terribly helpful, said he would try rebooting. Nothing changed so we went back down. Got a shoulder shrug and an "ah well." Never did come back that night. Next morning it was just fine. Breakfast was good, but the hotel was busy and the employee making breakfast couldn't keep up. Not her fault- she was working so hard! But it seemed she didn't have the capacity to make enough at one time. The next night, lost internet again at 8. Didn't report it and it never came back that night either. The location of the hotel is great and was easy for us to get to where we needed to be.

This Best Western is very clean and the staff is attentive and very kind. The woman who worked in the breakfast room was excellent and made our morning very enjoyable! The location was great. It is in walking distance to the town and there is a restaurant next door. We spent time by the outdoor pool and it was clean, relaxing and comfortable. We would definitely recommend this place to others!

We stayed here for 2 nights while touring the Black Hills. The motel has a vintage feel but has been updated a bit. It was comfortable and the staff were great. We were in a ground floor room and were pleased that this room had an exterior door so you could walk right out to your car.

This is the oldest Best Westerns I've ever stayed in and while it showed its age in places, it was very clean and well maintained. The minor complaints we had about our room were addressed as soon as they were reported. The location is great. It is a short walk to Spearfish's downtown and restaurants and a short drive to everything else. The room featured a small fridge, microwave and Keurig with a nice selection of pods and plenty of outlets for charging our devices. The breakfast was the usual plentiful fare of eggs, bacon/sausage, waffles, cold cereal, various breads, etc. While bananas, oranges and apples were always available, I wouldn't have minded if some other seasonal fruit had been offered. The small outdoor pool was heavenly after a long hot day of hiking in 35°c+ weather. While there is no restaurant, there is a bar/lounge on site with a nice patio and I believe they allowed food to be delivered in. We had a very pleasant 5 days in Spearfish and I would not hesitate to stay at this hotel again.

Clean room, friendly staff. Pool clean. Bar in lobby area quiet and friendly. Easy access to the highway and close to restaurants, walking distance 0-15 minutes. Well lit for motorcycle parking. Would definitely go back.

We picked this place as they allow dogs. I made the reservation by phone because of the dog, and was pleased how easy it was. We found the hotel easily and checked in without any challenges or issues regarding our dog, who is 75#. Our room was on the 1st floor so we had easy access outside for the dog, with a foot to hall but also to outside. Parked right by our door. Bed was very comfy, the room was clean and no odors. The breakfast was included and fairly standard. Pool looked nice but didn't use it. Helpful and friendly staff. We were only here one night but had a nice visit, took our dog to the dog park which was close and took also out for our pizza dinner. Nice friendly folks. Would stay again if in the area as it served our needs well.

We were visiting the Black Hills and attending the Sturgis Rally this past weekend. We stayed several nights at this Best Western. We found the hotel rooms to be clean and pretty spacious, conveniently located to several nice restaurants, plenty of parking, a nice complimentary breakfast and friendly staff.

The hotel was above average and had a good breakfast. I just feel it was over priced for what you get. The staff was friendly and rooms were large. The internet was fine. The hottub should have been hotter.

After staying at the Best Western in Hill City we were excited to stay here since BWs aren't our usual stay! However upon getting to our room we were a little disappointed. The beds were ok but there was little water pressure and the carpets were dirty. The A/C also didn't work well so we woke up numerous times to crank it back down or turn it back on since the room was so hot. Breakfast was good though and the pool was nice. Would have loved self-service laundry at the hotel but there is a very nice laundromat close by.

Clean room with newer fixtures and floors. Very nice pool. Great breakfast. There is no elevator, guest laundry or hot tub. Would defineately stay hete again. Enjoyed restaurant next door. Quiet cute neighborhood nearby.

Best Western Lodge in Spearfish, SD is not equipped to assist any physical handicap that might limit accessing any upper floor. e.g. No elevator, No escalator, No ramps, etc. If you require any of the above medical / handicap assistance, you might want to consider a different hotel chain. Or maybe even a nice clean mom and pop hotel. Safe travels.

The BW Black Hills Lodge is a great place for singles and families visiting the ills. Clean, accommodating and priced right. Great breakfast and even offer a small lounge with beer & wine. Close enough to downtown Spearfish to walk. Great town with many free events on main street and around the area!

The motel was clean and the staff very accommodating. The morning staff even had breakfast and coffee ready at 5:30 a.m. which was great since I am a very early riser. The room was clean and my hubby said the bed was comfortable. I had booked this room because it stated that there was a lounge chair, and since I cannot sleep in a regular bed, this would be perfect. Sadly, it was an occasional chair with a footstool, and needless to say, very uncomfortable and did not offer me a good nights sleep. The breakfast was standard fare, but was hot and delicious. I would recommend this motel to anyone. There is a lounge connected to the motel and it was very busy for a Monday night. They serve many different ales and beers. There is also an outdoor patio.

If you're on a motorcycle, stay at this hotel. Great parking, great rooms, close to Spearfish Canyon, gas across the street and a bike wash station. The rooms are very clean and the front desk will help with any questions you may have about the Hills.

Very nice hotel. Loved the first floor room with both a door to the outside (car parking) and door to the inside (hotel hall/lobby). Very disappointed with our breakfast. Usually pick Best Western for the breakfast but this location lacked orange juice, fresh fruit and "nice" eggs,breakfast meats, potatoes. Ended up having breakfast at a good restaurant, next door.

We loved our stay at the Spearfish, SD Best Western. Check in was fast and easy with a super, friendly, staff. I love being able to access the room by the outside doors. It was great to unload our suitcases and go straight into our room. The ladies who do the breakfast in the morning were super nice and the food was very good. And there is even a little pub there. I would recommend this hotel to everyone.

Just returned from our 3rd stay at this great little motel. Love this place! Owner came out to the patio and welcomed us back and had a little visit with us. Extremely pleasant staff very accomodating . Already planning our return trip next next year. Thank You!

We enjoyed our stay from start to finish. Good size room, no road noise,comfy bed fridge, microwave,swimming pool . Breakfast was excellent. If every hotel we stayed at was like this I would be very happy .

Very clean hotel. The only reason I didn't give it a five was that the front desk clerk was extremely rude to my husband when we checked in. I was checking in as hubs was loading luggage cart. Desk told me we didn't need to use cart as we could pull right up to our door. Went outside and told hubs but since he had already loaded cart, we decided to go that route. As we were struggling with the cart, the desk clerk very rudely said, “Would have been easier if you'd listened to me and just pulled up to the door.” I think that was pretty uncalled for.

Clean, good breakfast, can park right at your room. 2 entrances - 1 to hotel, 1 to parking lot. Nice little lounge/bar area (I think they're closed on Sundays). Can order food to be delivered to the bar.

This is a good place to stay right off the interstate. Reasonably priced for a BW and staff were very nice. Decent continental breakfast set up. The lounge features several craft beers and has specials every night of the week - Monday was half off craft beers which was fantastic after a full day driving. The room was clean enough however we were there two years ago and things seemed to be a little nicer and better maintained - it could be just that room which was towards the rear of the building. Overall we would stay there again.

I have stayed at this hotel several times and have always had a great experience. The hotel bar is a great place to unwind after a long day. The hotel staff are always smiling and friendly. The room was very clean and the beds were very comfortable. Usually there are college teams staying at the hotel which I enjoy interacting with. Breakfasts are above average ..great selection plus hot and cold items. I like to hike in the morning for a workout and a quick walk across the interstate overpass leads to a great hike overlooking the entire town of Spearfish.

This place is awesome, clean, comfortable and the front staff is excellent.... breakfast area is great and clean... love the little bar/social area... always stay here when we're in the hills. Bonus is downtown is within walking distance.

The best Western Black Hills Lodge hotel is a very nice hotel. What I love the most about it you can pull your car up to your door and bring your bags right into the room. The rooms are very clean and the people at the front desk very friendly. I really love the outdoor pool it was very clean and you look around you see mountains around you. I would definitely recommend this hotel

Very easy access from the interstate. Check in staff were friendly and efficient. Large clean room was quiet. Breakfast was good but for a Best Western it was a little below expectations. Would probably stay again.

We stayed here on a visit to the Sturgis area. We were impressed, nice room, good service and adequate breakfast. We would go back. Have their own lounge so you can have a drink here as well. Close to downtown and other restaurants etc.

We have stayed here once a year for the last 15 years. This last stay in July was a horrible experience. In the early evening for about 3 hours the person in the room above us was stomping back and for, stop for 5 min and continue. It was not the normal walking or kids running that you hear in a hotel. I talked to Catherine at the front desk and she said she would talk to them. She told us we could move to the 3rd floor. Why should we move and schlep our stuff up 2 flights of stairs (no elevator). I went back to talk to hear a few times since this stomping continued, and I asked if a manager or supervisor was here. She told me no. The last time I went to the desk, Dan the manager walks out of the office and just looks at me, I had to ask who is was as he did not introduce himself. He had come in for this incident. He told me that I had raised my voice in front of a customer and that we could leave. I wouldn't have raised my voice if this situation had been resolved in the first place and why was there only one person working there. Dan made me feel like I was wrong for complaining and never apologized for our inconvenience. I never been treated so rudely in a hotel. He was making excuses like the noise was coming from the hall....NOT! I asked for compensation on my room, and he refused, again saying that we could leave. I went back to my room and 15 min. later, he called and said he talked to the owner and they would take $50. off my rate. Poor customer service and unprofessional, especially when difficult situations arise. No one had a name tag on and why was only 1 person working ther in the summer on Sat night checking people in. They all need to take a course in what good customer service is because they are clueless. Room: The exterior of the building and the rooms have been updated in the past year, but I can't understand why the bathroom was not. Only painted the walls, but still has the same grimy floor tile, old tub/shower, and like other reviewers have said, a 1970"s elementary school size old toilet. Overall, poor value $165. for 1 night in a basic old motel. We will never stay there again, mostly due to their customer service. I suggest to stay in Rapd City instead, which is still close to the attractions and has a plethora of hotels the same price or cheaper. I

Nicely redecorated, large size room with easy chair, footstool and desk chair. All rooms have private entrances & hallway entrance. Pool was well maintained & we asked the owner who was there swimming about smoking at the pool. He said it was allowed as long as we don't litter. I showed him the ashtray we brought with us from home & he was pleased that we were conscious to do so. We asked upon check in about smoking outside our door as & were told it was allowed. When we went up front the next day to extend our stay, the clerk said the maid reported that she suspected we had smoked in the room because we dumped the ashtray before leaving for sightseeing. We explained to them that we did not smoke in the room & we dumped the ashtray in the trash to prevent littering. We were then accused of smoking with the door open, which we did not. She gave us a plastic bag & asked us to put our butts in the baggie and leave them on the ground outside. I verified upon checkout that we would not be charged a “cleaning fee” & she assured me we would not. Very nice place & highly recommend...for non smokers.

We were in town to golf during the last weekend of the Sturgis Rally. Although there were quite a few bikers staying here, the motel was very quiet. Everything in the room was clean and comfortable. The towels were well stocked and the room had a refrigerator, microwave and Keurig coffee maker. Although we did not make it to the on location "Lookout Lounge" this trip, we were there during a previous stay and appreciated the convenience of having that available. You can have a few beers and not have to worry about driving. We will not hesitate to stay here again.

The Spearfish Lodge was so comfortable! The staff were so professional and nice. Everything from breakfast to the swimming pool was just perfect! I liked being able to park right out in front of your room and it had a door on inside going into the hall. The bar was really nice too! we watched the game on the big screen.

When I booked the hotel on the Best Western website, there was no mention that there were no elevators. Both my parents are elderly, and my mom could barely make it upstairs, and needed help getting downstairs. The stairs are very steep. I requested a baby crib when booking the room a week in advance. It was provided with NO mattress. It was pack and play with just cloth bottom stretched onto two crossed metal bars. All the front desk girl was saying “I'm sorry, there is nothing I can do”. Which I understand it was not her fault. The breakfast is served till 9am. At 8:45 there were no coffee left of any kind, and no one to track down for help.

I was going to stay for 1 night, but ended up staying for 3 nights. This is a very nice hotel with a great location and extremely pleasant and helpful staff. The room was clean, the bed comfy, and breakfast was good with many different options.

This is a pretty basic hotel. Room was clean and beds were comfortable. There is no elevator, which is no big deal for us, but it was for some elderly guests. It's in a great location & very close to downtown. The outdoor pool was spotless; it's heated but not too hot-felt very refreshing on an 80 degree day! Breakfast is the usual. There is a little bar in the hotel with $5 beer and wine selections, popcorn & a small selection of pizzas. I would definitely stay here again. Every single staff member was courteous, cheerful and helpful!

You can't just call a room non-smoking, it actually has to be non-smoking. The hotel claims to be a smoke free hotel. However, it clearly had smoking rooms at one time. The outside of the doors had placards with non-smoking on some. Others were obviously absent. From the stale cigarette smell in our room, it is clear it was once a smoking room that was never gutted or cleaned properly. I bought a can of Febreze which only masked the smell for about an hour. The staff was also extremely unfriendly, neither greeting us or asking us how our stay was at departure. In addition, it was very loud, with neighbors and train noise. For the same price, stay at the Fairfield. I wish I had!!!

My husband has health issues and we were traveling out to Wyoming to visit our son. We stopped in Spearfish as my husband wasn't feeling very well. This is an excellent motel. Front desk was so nice to us checking in and also checking out the next morning. There is a cafe next door and the food was very good and not pricey! We definitely would stay there if we were ever in this area again. The room was very clean and the beds were very comfortable. They have a very nice breakfast meal.

We stayed here for most of our time in South Dakota. We had a family suite and it accommodated us just fine. The pool is outside. That is probably the one thing I would have changed. No hot tub either. It was still under construction while we stayed. But we weren't inconvenienced by it by any means. There is no elevator. So if you have a lot of luggage, prepare to carry it up a flight of stairs. The breakfast was good. They did refill things accordingly. There is a lounge attached for adults, which was nice. And outside seating for the lounge and for people at breakfast. All in all it was a great place to stay and we would stay there again.

We stopped here for one nights stay while passing through the area. We've been through spearfish before and we've always wanted to stop for at least a night. The hotel is a little overpriced and should be categorized as a budget hotel. The staff was friendly. The hotel was mostly clean but there were several misses in our room such as hair d used coffee in the coffee pot. The breakfast is a little lacking all cold except for typical waffles and boiled eggs. The hotel probably needs an update but overall we were satisfied and we would recommend this hotel but there are probably nicer ones in this price range. We paid 130.00$.

We booked on Hotwire based on the comment "customer favorite", free breakfast and bed choice. During the booking the bed choice selection didn't appear but the hotel accommodated our choice on arrival. We paid $93 plus tax which I thought was overpriced. We actually booked all our rooms through Hotwire for this trip, this was the most expensive and some of the others were nicer. The hotel is undergoing renovations and the facade in front was down to the insulation. It's a two story place and all the first floor rooms open into the parking lot. I tend not to stay in these types of rooms bc of safety issues and associated noise from outside but it's a safe area and noise wasn't a problem. The first floor rooms also have a door opening into the corridor inside the hotel. Also worthy of mention is there is no elevator going to the second floor. If you have a lot of luggage that could be a concern. The room 108, was nice and clean, furnishings were up to date. King bed, very comfortable. The thermostat is on the wall for easy adjustment though the AC is a bit loud, it does muffle any other noise. We didn't have any problems with noise. There was a chair with ottoman, desk, good sized tv, mini fridge, single cup coffee maker and microwave. The sink area is outside the bathroom, minimal counter space. The bathroom was clean and plain. The free breakfast was unremarkable, no yogurt or meat. They had a waffle machine and strawberries, etc. for toppings.

This stay was our second time staying here, 2nd Annual Girls Golf Trip. Love this Hotel! Very accomodating, nice rooms, nice little bar, friendly bartender. Left a shoe in the room and they are mailing it to me. Location is awesome, walking distance from Main Street . Great restaurant next door, easy on and off interstate exits. See you next year for the 3rd annual! Thanks.

Pleasant staff. Comfortable room. Good breakfast. The bar has a nice window view. Easy access off of I-90. Restaurants nearby. Downtown is straight west down Jackson street. Enjoyed a couple of morning walks in nearby neighborhoods.

Very clean, large, nice rooms. The lounge is great and serves appetizers and pizza at night. Breakfast would have been better but they kept running out of things, and we were there at 8:00 am. We would stay again.

So I have stayed in worse. If you don't like to sleep on pillows tall as pikes peak then don't stay hear. Most motels offer both low and high. hint hint. No way to just turn vent on ac unit for a little noise. and A/C pre set want go below 70 at least in our room. Still have out side entry doors for rooms and inside entry. Breakfast area was clean but the term continental does apply. Price was high for what we got. Crew were nice and respectful. Bottom line if you are going to charge me over 100 a night make me feel a little pampered. I stayed in much nicer places in rapid city for 49 a night

Great location, good price, comfortable room! Easily walk-able to downtown and the shops and restaurants in Spearfish, although there is a restaurant right next door. The bed was very comfy and the complimentary breakfast was fresh with lots of choices.

They room was great. We have been told they remolded recently by others in the area and it looks nice. There is no elevator and we were on the 2nd floor, not a big problem. Staff did offer help with luggage if we needed it. Breakfast was a lot of starch items and not a lot of protein type items, biscuits and gravy and waffles were the main items. So we eat next door.

One night stay. The room was excellent except the jacuzzi tub was weird when showering. The room has been updated. The crown molding is spectacular. However I always wonder why not replace the switches and switch plates to get rid of dirty old almond color? Breakfast was typical, ok. Coffee is very weak. Nice place I would stay here again. Very reasonable rate.

We really enjoyed this hotel. Staff were friendly and very helpful. The hotel was clean and very comfortable. The breakfast was well done and so very tasty. Would definitely stay here again. Our whole experience was Avery good one!

Nice quiet place large rooms great beds the first floor has two entrances to room nice breakfast area wine and beer lounge at night is very relaxing excellent staff easy check in and easy check out close to some really great restaurants

Stayed here before, and booked a weekend room. I'm here right now, and not happy. They should tell guests that their motel is being remodeled, and the place has a strong odor of paint, and all the amenities listed are not available (not an ICE CUBE in the house, not even in the bar!). Hallways are a mess, and dust and crap everywhere. And no discounted prices!!! You would think if the place is not 100%, prices should not be 100%!! Should they??? Very disappointed, and next time will look elsewhere.

I loved the decor of the room and the staff was very pleasant at check in. The beds were comfy and we had good water pressure. The wi-fi in the room was amazing! Super fast even with 3 people streaming videos and downloading music. The breakfast was yummy too!

Thought I'd reviewed this Hotel before, but I guess I didn't. I was there last June for a Camaro Rally in Sturgis. I spent 4 days here, had a great time. Staff was very friendly, a very clean Hotel. I walked to downtown Spearfish, little bit of a walk, but not bad. I had driven over 4000 miles in 8 days on this trip, was nice to have a relaxing place in the middle of the trip. My room had a door right to the parking lot so I could keep an eye on my Camaro.

This is a great place to lay your head while you are in the hills. Nothing fancy but has clean comfortable rooms, is right off the interstate, and great staff that are always friendly & accommodating! We stay here often when we visit our daughter at BHSU and recommend this hotel.

I came in at 9p and left again by 8a, the staff was pleasant and helpful. Evening shift was very excited that I would be able to enjoy the remodeled rooms... I have stayed at this hotel several times over the past 9 years and did notice a nice remodel job...I felt the carpet could be cleaner but overall the room was clean. Breakfast was good.

I have stayed at this hotel a number of times while traveling. Very clean and comfortable with friendly staff and it is a pet friendly hotel. I plan a leg of my trip heading west to stay at this hotel. Small place in a quiet area. I usually travel off season so reservations are not an issue which I make the day of intended stop.

Since we are reward members, when we travel we prefer to stay in Best Western hotels. This on, although one of the smaller ones, was very comfortable and the few staff members we interacted with were very hospitable and professional. There was a full service restaurant just a few steps away which wa s a plus. The breakfast menu could be expanded as there wasn't much of a selection.

Very nice rooms, Bar could use some more options, only served beer and wine. very nice experience. I would recommend this hotel to my friends and family. Very friendly staff and the room had a Jacuzzi tub!

Beautiful city, nice friendly staff in a clean restful room. Breakfast was excellent , would recommend this hotel to anyone.Convenient location, near downtown businesses but quiet. Will stay here again if in area.

Without reservations, I arrived at this Best Western. A very nice receptionist gave me a room on the ground floor that allowed me to drive my car to the entrance. How convenient because this allowed me to fish for forgotten items from the car. Indeed, I made several trips to my car parked immediately outside the room. The bedroom was large. Everything was clean. Breakfast was fine. They could, however, check the breakfast room more often because they ran out of bagels, breads, and muffins. Further, shrivelled oranges and apples should not be be served! Other than that, I enjoyed my stay at this Best Western and will return if I am in the area again.

Standard Best Western property with very large and spacious rooms. Ground floor rooms have both interior and exterior access. Very pleasant staff. The town of Spearfish is charming and well worth a visit, with Devils Tower, Spearfish Canyon, and the Black Hills nearby.

This was a modern, well appointed hotel with high end decor. Excellent value for your money except...hot breakfast offerings were minimal the morning we were there - no eggs, bacon, sausage, hash browns, biscuits or gravy that day.

Booked this for a sisters vacation, however was very disappointed in this hotel overall. Do not recommend this hotel. Housekeeping in the common areas was not done. And there is not an elevator to the second floor. The room was clean however. The free breakfast was not good at all. Cold cereal , rolls, and yogurt and biscuits and gravy served in a crockpot.

In an out of way location with nothing around it. Fairly nice place. Room could be better if it were a little cleaner. Breakfast room was small, not comfortable. A bit too pricey,thus lacking value overall.

They provide rags for a windshield is it secure area for her bikes. We really like the having a bartender or a restaurant nearby. The staff is always nice and after a long day of traveling on a bike understands retired. Never had a bad experience at a best Western

Overall good - just a few things lacking to bring it up to standards. No elevator, limited breakfast selection. Waffles & biscuits & gravy everyday for a week. Staff was wonderful, especially front desk personnel

Professional staff and wonderful comfort in room. Pool was very nice and clean. Breakfast was awesome. Room was very comfortable from sofa to bed. Facilities were very clean and comfortable. Staff made you feel right at home in every way.

Overall a good experience. Hotel staff very friendly and helpful. Rooms were comfy and roomy. Quiet area. Breakfast a little disappointing for a Best Western, in past all BW we have stayed at had a hot breakfast with Eggs, Bacon/Sausage and danish. I don't consider waffles a hot breakfast.

This was a very nice motel. The room was great and just what we needed. If you are on the second floor, take note that there is no elevator, so pack lightly or be strong. Also, if the cross-country team from somewhere has booked the place, the breakfast room will be full. Thankfully we just had to wait a minute and they ran off, leaving plenty of space. The hot items were waffles and biscuits and gravy, and were good.

The hotel has seen it's better days. The noise from Harleys in the parking lot was ridiculous. People are so inconsiderate. The carpet was threadbare. The breakfast was mediocre. The staff was very friendly. There is no elevator so if you have heavy bags be prepared to caryy them up by yourself.

Extremely happy with our stay at the Spearfish BW. Staff at the BW was friendly and the rooms clean and comfortable. Bar in the hotel was convenient and offered a good selection of libations. We will be back again.

Our room looks great and is super comfy , unfortunately is is hot and muggy the a.c. was off when we arrived at 6 pm so we turned it down to 66 and went to dinner. 6hours later it's 74 in our room and we can't sleep. Ugh

Facilities were well stocked clean and very comfortable. Close to many attractions in area. The employees were a big plus in making my stay a lot more fun. Breakfast was very good but a little light in items to choose from. Pool facilities were clean and comfortable.

Loved our stay at Spearfish . Perfect location for all we wanted to do . The town of Spearfish was beautiful ,, warm , and inviting . Loved our room at Best Western . It was clean and comfortable . The staff was great .

In town for a big event going on nearby. Very nice, clean hotel. Bed was super comfortable and that's huge in our book. Outdoor pool is nice for kids or adults to site around outside. Restaurant next door makes it nice.

Stayed here for two nights as part of my visit to the Sturgis MC Rally [in Sturgis SD], the first room I was assigned the air conditioner worked in reverse, the cooler the setting the hotter it got to it reached 86f, which was totally unacceptable. The women working the front desk moved me right away to a ground floor room. Just your average Best Western, rooms were very clean as was the bathroom, the free breakfast was OK, again not out of the ordinary, so no issues.

Love this hotel...very clean and the staff is wonderful. Ask for Rachel she will make you feel right at home. Going back next summer with family. The outside pool area is very nice. Breakfast was great.

My husband, 18 month old son and I stayed here on a long drive from Grand Teton National Park to Minneapolis. The room was incredibly spacious and clean and we had more than enough room for the three of us. The breakfast was great and we will be back!

Our stay in Spearfish was enjoyable. Room was clean but could use a little maintenance completed. The room was spacious and clean and we did enjoy the outside entrance as well as hotel entrance for this hotel. Was somewhat disappointed that there was not a spa on location. Location of the hotel was easy to find and located close to interstate but far enough away that there was no road noise.

A very good hotel, the bed was ultra fantasticly comfortable. The most comfortable bed I've slept in. The breakfast was pretty good, the reception staff was great and it was a quiet hotel. Don't go to the lounge unless you want to be ignored by the waitress who plays on her phone, sits at the bar and watches the game and doesn't serve you or even tell you that you have to come up to the bar for service. We were a group of 7 and she could have had great tips if she was actually interested in doing her job.

I have stayed at this Hotel every year for over 20 years and you won't find a better place to stay. The staff is amazing.Newly remodeled rooms, great breakfast, very clean and comfortable, a must stay

Wish we could have stayed longer. Staff is amazing, friendly and helpful, rooms were clean and quiet. Breakfast was perfect. South Dakota is a great place to vacation. And the bartender was super nice!

We have stayed here for 3 timest while attending the Sturgis Motorcycle Rally. It has been recently remodeled but what keeps us coming back is the outstanding staff. They go out of their way to make sure your stay here is awesome. The continental breakfast is great (especially the personalized breakfast burrito) The location (right off Rt 90) which makes the trip to Sturgis pretty quick & the Spearfish Canyon is breathtaking

Friendly staff, very clean room and hotel in general. I have been staying here for over 9 years now and I ill be there again next year for the Sturgis Rally. Be there for Tuesday and or Thursdays to get the breakfets burritos, worth the trip

This is the second time we have stayed at this hotel while travelling the area on our motorcycles with family and friends and it is one of the stops I really look forward to! It is a smaller hotel that takes the time to make sure you are looked after properly and the pool area is spotless and a joy to use. The hotel is clean and the breakfast was great! There is also a very nice family restaurant next door which serves excellent meals. Our next days travels took us further east to the Devil's Tower and this hotel is very convenient to the interstate but without the associated traffic noise. I highly recommend it if you're in the area!

This property has exterior doors on the main level for easy in/out. The property accepts pets for a nominal $15/night charge. The outside pool area is a well kept secret that allows relaxation any time of the day. I would recommend this hotel to anyone wanting to stay in the Black Hills. Spearfish is a classy town with lots of things to do as well!

This is a very nice hotel. Both the night and day staff were very friendly, offering to carry our luggage up to the second floor since they do not have an elevator. The room was comfortable and quiet.

Stayed in the suite and had an issue with the A/C. Staff went above and beyond to accommodate us and make sure our stay and sleep was comfortable. Nice location right off the interstate. Friendly staff and friendly town.

Enjoyable stay. Friendly staff. Good Restaurants nearby.Good views of the hills. Easy access to and from Highway. Breakfast had good food selections. Room was clean and comfortable. Live Entertainment in lobby was good.

this is our favorite place to stay in Spearfish. We travel to Denver a couple of times a year and try to stay here both on the way and on the way home. The staff is always so helpful and friendly. The rooms are always clean and comfortable. would recommend this hotel to everyone traveling to Spearfish

We will definitely stay here again! Staff was awesome! Hotel located close to downtown and i90! Walking distance to great shops, bars, and restaurants. The pool was clean we enjoyed it even though it was outdoors. They have a nice fence around it and there is no other tall buildings around.

Traveling across country with a large dog, it is great to find a place with easy entrance (park at your door) and no need to leave the building for happy hour! Walk next door for a quick bite and on our way again next morning. Of course Spearfish has lots to offer and wish we had more time to stay around. Room is not the most updated, but is very clean.

Overpriced Room felt old and dirty. Toilets are child sized Uneven thresholds= tripping hazards. wi-fi not working. breakfast = child's snack, restaurant did not have menu items inexperienced staff . Desk clerk took my credit card whispered in spanish to male clerk (assuming I could not understand her) that it was for "other charges" We paid cash for the remainder of our visit. No, I will never stay here again, nor recommend this particular hotel.

My family and I stayed here in July 2017. The overall stay was very good. I would have given 5 stars except for the limited breakfast selection and the absence of a hot tub in the pool area. Other than that I can not say enough about this place. You should not be disappointed if you book your stay here.

The breakfast was good, hotel staff we talked to were polite and accommodating. The only real issue I had was with housekeeping. The room was not cleaned or restocked with soaps, Kleenex, and toilet paper during our stay.

Nice outdoor pool, staff is friendly and eager to please. They have a bar open from 4-10, our bartender Sammy was great. Would not hesitate to stay here again. Our room was clean, the bathroom was a little tight.

We stayed in July 2017 on our way through SD. The room was clean, the beds were comfortable. Staff was helpful. Breakfast was good, my kids enjoyed all the topping choices for the waffles! Did have some noises from room next to us, but not terrible and bathroom door was hard to shut/lock. Pool was large and kids enjoyed swimming outside. Walked a few blocks to a restaurant and gas across the street. One thing to note, this hotel has no elevator. Staff did offer to help carry bags upstairs as my husband had recently hurt his back, but we were able to manage ourselves.

This property and rooms are in need of an update. However, the beds are comfortable and the breakfast has options. The outdoor pool is small and surrounded by the parking lot so don't expect much there. The staff is quite good and prompt but I felt the price was too high for an out-dated room with poor lighting and an AC that I could not adjust. On a side note, in our bathroom (possible others) the floor of the bathtub/shower was slightly higher than the floor which made the "step out" feel very strange. If anyone has balance problems exiting this shower might be difficult.

Clean! And that's the best criteria any hotel can ever have! The continental breakfast offered enough choices so we didn't have to eat a separate breakfast and waste time and spend more money. It did not have an elevator for the second floor which for us was no problem. We also didn't have a lot of stuff to bring up.

We have stayed here several times and always enjoy it. The rooms are also nice and the bed is comfortable. It is walking distance to a great little restaurant. We will definitely stay here again once in the area.

I had a nice stay, rooms were very nice. Overslept so I skipped breakfast. Went to diner next door which was okay, expensive food. Wake up early for the free breakfast. The drive south through the Black Hills was great!

This older property is being remodeled and rooms have doors to both the parking lot and an interior hallway. We were told to use the outside door. Our room was very clean and had the latest mods & cons. I hope the next step is to install potties that are sized for adults rather than first graders. A higher quality of sheeting would also be nice. it was a good place to stop for the night, and would stay there again - for one night.

Our trip to Spearfish was wonderful!! We have stayed at the Best Western before and have always had great service and hospitality. We will continue to use the Best Western in Spearfish for our return trips.

We travel from Omaha to Helena every summer with 3 or 4 kids and our golden retriever. It has always been a challenge finding an affordable room to accommodate us. After years of bad experiences we feel like we have finally found the perfect place! The rooms appear to have been recently renovated and are very clean and nice. The outward appearance of the building is not impressive but the rooms are great. We had a first floor room with an entry to the interior of the hotel as well as an exterior door leading right to the car! This is perfect with the dog and loading and unloading with the kids. The kids really enjoyed the outdoor pool, that appeared clean and well maintained. We all got a great night of sleep on very comfortable beds. Breakfast was pretty standard, hot/cold cereal, waffle maker, biscuits and gravy as well as assorted breads and pastries, and everything was fresh and kept well supplied. Also loved Spearfish! We have driven past it dozens of times and so glad we stayed this time. We are planning a family trip back to this area just because of our positive experience!

This hotel is all very updated from the luxurious rooms to the beautiful outdoor pool. The bedding is high end and very comfortable. The shower head was great, I want one for my home! The room had everything you need to rest and relax including coffee, microwave, and refrigerator, tv, and high speed wi-fi.

Overall we were satisfied, wifi didn't extend to far end where we were at, bummed there wasn't a hot-tub, breakfast was good and filling but I've had better, pool was a little too cold, staff was helpful.

The hotel is clean, quiet and I love the fact that BW hotels seem to have the same remote so I am not forever having to learn a new remote! Our first floor room had easy access door to the parking area which makes unloading fast and easy. I was sort of disappointed in the breakfast as we've been used to eggs, sausage or ham or biscuits and gravy at other Best Westerns but hey, yogurt is good for me!

A nice motor hotel just off of the interstate in Spearfish. A great launching point for all the amazing sights in the Black Hills. Breakfast buffet is typical, but nothing special. There was live music in the little bar by the lobby! We had to wake up early Saturday morning for a bicycle race (thank you BW for supporting Gold Rush Gravel Grinder :-) so didn't partake in the show, but amazingly, couldn't hear it in our room which was just above the bar. Thanks!

Best Westerns tend to be second tier places, older and worn. This place has been updated and is quite nice. Clean and quiet. First floor rooms have doors to the parking area, which is helpful when unloading the car. Front desk staff were very friendly and helpful. Would stay here again.

We liked everything about this hotel except for the fact that it didn't have an elevator. The staff was nice, the free breakfast was great. The rooms and the halls were clean and well kept. If we hadn't brought enough luggage for over a week, the walk up the steps would have been ok without an elevator. The lady at the front desk asked if we wanted to be on the first or second level. We were given a choice. Nice of her to do that.

We stayed at this Best Western in mid-May. I don't think we had a remodeled room as did some of the previous reviewers. Our room was decent, but not as clean as I would've liked and I probably wouldn't stay here again. The cost was very reasonable, and we didn't take advantage of the free breakfast. The front desk staff was very helpful and friendly.

This was a nice best western that was remodeled recently. The room was clean and had the most comfortable bed and bedding. The breakfast was average. The staff was very pleasant. They also have a nice lounge attached with very reasonable priced beer and about 6 beers on tap. Nice big televisions and they were very accommodating to what we wanted to watch. They have fresh popcorn and pizza. I thought the pizza was terrible. They have a nice patio with seating also. The hotel is right off I-90 and close enough to downtown you could walk. The first floor has outside doors, so you can park right outside your room which would be really handy if you had a pet with you. But is also nice for just unpacking. They have free wifi, keurig coffee pots in your room but almost no amenities. Not sure if they just forgot the shampoo or if they don't provide it. They do say in the book that if you forgot anything to just ask them. I would stay here again if ever in Spearfish.

Staff was friendly, room was clean with new carpet and remodeled, breakfast was minimal with not even a microwave. Seemed like they were working on the hotel but have a few things to work out yet. Will stay again because of location.

The newly remodeled room is nice! The bed is comfy with lots of pillows. The staff was friendly at check-in. The free breakfast was okay, I wish it had some fruit though. Microwave & mini fridge was an added bonus.

Our place to stay when passing through Spearfish. I hate to recommend this too highly, since I would not want all their dog rooms rented when I would want to stay. Great personnel, good location-we've been staying there for the past 20 years.

We reserved our room online and our room was to have 4 beds. When we got to our room it had 2 beds and a pull out couch. It worked because we had small children, but was not what we reserved. In our room we found several pieces of food garbage in various areas of the room. Nothing gross, but didn't give me a good feeling for how well the rooms are cleaned. We left a pair of our toddler son's shoes there and while not necessary for them to call and tell us, good customer service would have. When we called to have them shipped to us, they quoted us *up to* $15 in shipping charges. Seriously? I didn't request it to be sent overnight.

Nothing fancy but clean and friendly service. A great place for the price. Not much located around it for eating or getting a beer. However it is only about a five or ten minute walk to everything downtown. The breakfast is pretty bare bones though. Coffee was good.

The desk manager was expecting me and made me feel welcome, and upgraded my room on the first floor. The morning clerk was super nice and helping me with good directions and also was taking care of the breakfast guests.

Great place to stay when visiting Spearfish for the Black Hills Nationals Wrestling Tournament. Easy on and off from the freeway. The people of Spearfish are very friendly. Your city is Lucky to have an event like Black Hills Nationals. I know the founder of this tournament personally and how hard he works to bring people to your town. We will be back!

I was impressed with the staff I dealt with during check in and check out. The hotel is under remodel which appear to be nearly finished and is appearing very nice. The rooms are clean and the rate very fair. I was also very pleased with the new very comfortable bed. Great place to lay your head after a long day on the road.

This is a dog friendly hotel which I like. They have an exterior door to the outside and one to the inside hallway making it very convenient and you do not have to bring your dog thru the common areas. Check in was efficient and staff were professional. I was staying to attend a party and did not want to drive at night and was unsure if the weather would be bad. The bed and pillows were comfortable. It was quiet and when all the lights were turned off it was nice and dark which I like. They are in the process of remodeling, which I think they need to replace the carpet and I would recommend not having carpet right inside the doorway as it gets muddy and wet, maybe some tile at the entry to the exterior door would be good. The breakfast area was clean and there was a large variety of items, the only thing missing was some breakfast meat. It was convenient on and off the highway, and close to downtown. Check out very easy.

Nice comfortable hotel with usual breakfast fare included. The special thing about this hotel is the bar at the hotel. Only serves beer but its a comfortable cozy bar to hang with friends. The bar has some entertainment as well. Great location to boot.

The staff is very friendly and the bed was very comfortable. However, I had no hot water for my sink, saw a stray bottle cap under my bed, had a randomly buzzing electrical outlet in my room (the one with the trip switch next to sink). I also heard a manager scold a staff person in front of me. Breakfast was okay - the waffle was unusually thick compared to the light/airy ones elsewhere. Hard boiled eggs are your protein option. Good coffee.

I stay at Best Westerns almost exclusively and this one is on the older side. The staff and location are great and the inside of the room was nice and clean. I actually though the price was very reasonable for BW especially compared to others I've stayed at. I'd stay here again if I'm ever passing through this area in the future.

This motel is a little more spendy than most Best Westerns, but it is typical of the pricing in the tourist destination of Spearfish,S.D. The room was clean with the conveniences of refrigerator and microwave. There is a family restaurant within walking distance of the motel, so weary travelers don't need to get behind the wheel again for an evening meal. The breakfast was typical of Best Westerns. There is easy access to the interstate from this location.

Large room with door to inside and outside of hotel. Easy run out for dogs. Large room with fridge and microwave. Clean! Internet steady. Very close grassy area, though terrain steep. Close to all amenities in Spearfish. Recommend!

Stayed on night and our room was clean and well maintained. A little higher priced than some other budget hotels but very convenient to Mt Rushmore , Crazy Horse and the Devil's Tower. Not a luxury hotel but it fit our needs.

Apparently when Deadwood got the casinos, they also got all the decent places to stay. This Best Western needs a complete remodel. We stayed 2 nights during the third week of September. The toilet is so low as to be difficult to use and there was a huge chip missing out of the toilet seat. I wrapped plastic around the seat for fear of getting splinters. There was a large hairball on the floor between the dresser and the refrigerator. Getting in and out of the oval jetted tub was difficult. There was mildew in the corners of the tub and hair in the tub. We were in an adjoining room and there was no sound proofing - think the restaurant scene from "When Harry Met Sally." You could hear footsteps from the unit above. Lamp shades were broken and had holes in them. On the plus side, the mattress, pillows and bed linens were good and the air conditioning worked well without being annoyingly loud. The breakfast area is small and gets overly busy. Breakfast - apples, bananas, waffles, boiled eggs, yogurt, 3 cereals (Cheerios, Chex, Raisin Bran), teas, coffees, milk, bagels, toast (including wheat), mini-muffins, 3 juices (orange, apple and cranberry). We chose to eat breakfast out the second morning.

Prior reviews are completely misleading! I am done with Best Western. I have traveled over 2000 miles. This is the worst hotel of my entire trip. Not clean, dirty carpet, old beds, torn draperies....it smells of dirt.

I would like to say some positives but ....difficult to find except that the desk clerk was apologetic for all the deficiencies. There were multiple things wrong with our room, window busted, noisy heat radiator, no manager on duty, overbooked rooms so none to transfer to, over-priced for what we got even with a discount. The deficiencies were all pointed out to the young lady at the front desk. Window was put back on the track after a call out to someone not on site. After returning from dinner the room was cold the heater started clanking, again no one on site to fix heat issue- so two waded up blankets, not even folded were delivered to our room the desk clerk. That tells me that they do not have enough qualified employees to even keep up with the laundry. All these issues should have been remedied before our stay there. There is a broken key card entry on the exterior back door, and a lounge on the premises; safety factor??? The breakfast was subpar with no hot eggs. We would have brought all this to the attention of the front desk staff at check out but the people checking out before us had already let the desk clerk know how dissatisfied they were and we needed to get on the road. All in all of our lengthy trip west and back the worst stay yet.

We stayed at the BW Black Hills Lodge in Spearfish for 2 nights. Room was great...loved the beds and pillows. I take my home business with me where ever I go so good Internet is a must. It did not disappoint. All of the staff that we had dealings with were very professional, friendly and helpful.

We had a two room unit that was huge. The beds were comfortable, the staff was friendly and professional, and the breakfast was good. We had a few minor issues when we first arrived in the room, however, one call to the desk and they were taken care of immediately. The property is a bit pricey, but the location is good.

The hotel room was very clean and well supplied with toiletry items as well as ample supply of coffee. The customer service was friendly. It's nice that the breakfast they provide is a bit more than just a continental breakfast of coffee and donuts/rolls. They provided waffles with strawberries, yogurts, rolls, bagels/muffins/toast, eggs, fruit, and plenty of beverage options. Great stay.

It was our first trip to South Dakota, and was nice to walk up to registration desk and get a smile and a warm greeting. We were visiting relatives so weren't there except to sleep. We stayed two nights and enjoyed stay. The room was clean and the people were friendly and helpful. The pool is heated but is outdoors so must be closed during winter

We came in at 10pm on a Monday night were greeted graciously by the front desk staff. They offered us a discount we are retired military. Nice quiet room soft Fluffy beds nice pillows. Great night sleep room looks updated.

This hotel has great friendly staff, but the facility is old and very worn down. Rooms are shabby, carpet is a disaster, beds are old. A high point was free popcorn and cheap wine and beer in the bar. Breakfast was marginally OK. It's definitely not worth the premium price they expect.

Check in was fast and easy, room was large and very clean. Most comfortable bed of our trip. Every staff member was extremely friendly. Was with in walking distance of downtown where there are several good restaurants and a number of wine bars. Will stay at this location in the future.

This Best Western was just nice. It was refreshing to be in a tourist location & not pay thru the nose for a bed. While the facility was not as fancy as some of the other BW we stayed at on this trip, it was definitely the most reasonable. Staff was pleasant, the room was clean & adequate. It easily met our needs for the night. Location is good with easy-to-find restaurants and gas stations close.

I don't usually rate hotels and restaurants, but this one is worth reviewing for the benefit of others.I stayed here twice in the last six days on my trip to the Black Hills and ND. Overall, this hotel is OK, but I wouldn't stay here again. This is a two story hotel. There is no elevator so be prepared to pull your luggage up the staircase. The downstairs rooms appear to have outside as well as inside access and seem to be favored by smokers who can escape for a smoke break. The check-in was fine and on the second night the register clerk tried to help me setup my wife's Android to the WiFi, which is a pretty strong signal compared to many hotels.. Breakfast was pretty much breads, hard boiled eggs, waffles and coffee. The gal tending to the breakfast area seemed oblivious to some obvious needs: the floor had maple syrup spilled on it and she and guests were walking through it, with sticking footwear audibly noticeable. I finally grabbed some paper towels which suffice for napkins and cleaned up the floor. On my first stay here six days ago I noticed how worn and dirty the carpeting was. It needs an upgrade badly, but gets a little better as you move away from the exits and entrances. But the appearance on check in really gives a poor first impression . Of course. keeping the breakfast floor cleaned might help. The room I had the first night was Ok; the carpet in this room was in need of steam cleaning or replacement. The room I had the second night was better. Hotel is conveniently located off I-90. Price was relatively cheap. Business center is a PC and printer located in the small breakfast room.

The staff was friendly and the hotel room was clean. They allow multiple dogs which is extremely helpful when traveling with pets. The area also has beautiful surroundings. It was a busy day for the staff but the female who checked us in was friendly and inviting. I wish I recalled her name.

Staff not friendly or helpful. Room not very clean and very strange to have two doors into and out of the room. Much to expensive for what was offered. Given two diffeent prices at beginning of check in. Told she could not check my BW points for an option of a free room. Of course could not use my points again because the amount needed had been increased again.

The title of this review about sums it up. This is a very old building and things are becoming out dated. It was hard to tell if some things were clean or not because they are just so old and stained. I decided not to shower because it looked dirty, but it may have just been very old. They have done some updating and the beds were clean and comfy. We especially appreciated having a room that all of us could sleep in (4 queen beds). But were shocked when we arrived to find out they don't have any elevators. My husband had broken a bone in his ankle during our vacation and was waiting to have surgery on it back home. It was labor day weekend so finding another hotel was out of the question and we had too many people with us to use one of the rooms on the bottom floor. This was a huge issue for us. My husband had to further injure his ankle by going up and down stairs. Because of the stair issue we couldn't come and go from the hotel, we had to just check in and stay put because he couldn't do the trips up and down the stairs multiple times. So it really ruined our time in Spearfish. We didn't get to do any of the sight seeing we wanted as we weren't going to just leave him behind. It would help a lot if the lack of an elevator was made clear during the reservation process. Especially when booking room types that only exist on the 2nd floor.

Stayed two nights. Room was spacious, clean and very well kept. Access to car outside door is great. Breakfast was especially helpful when I noticed a sign giving gluten free and milk free options for breakfast. They showed a basket of 3 different breads, muffins, granola bars. Service was excellent. The only downside was our room wasn't cleaned til late afternoon, although it wasn't a problem for us. Great location to walk downtown and quick access to most locations.

Another good stay at the hotel but they need to talk to their cleaning lady, she must be slacking a bit. The room was not cleaned very well and the garbage was very full and smelly. We always stay here and we love it. all year round we come.

My wife and i have spent our Wedding Anniversary the last two years in South Dakota and stayed at Spearfish Best Western.I personally prefer Motor Inn style Motels because of the easy access to my vehicle.Friendly staff very clean good rates.

The check in staff was very nice and helpful. Our room was clean and everything worked. I was very impressed with the variety and quality of the breakfast offered. Check out was also very quick and easy.

The hotel and staff, overall, were a fine experience. Just be aware that a bar is within the hotel and live music may be playing. If you are sensitive to noise, you might want to ask ahead of time the schedule for music.

I stayed in room 119 at the Black Hills Lodge, a Best Western Hotel in Spearfish,South Dakota from August 11 through the 18th of 2016. My room was large, had a king size bed, refrigerator, microwave, superb two level desk and a comfortable easy chair with footstool. The Wi-Fi signal was strong and worked perfectly. The television was large and worked perfectly. When in Spearfish I stay at this hotel because of it's convenient location. It's a three block walk to downtown. The Millstone restaurant, next door, has an extensive menu with well prepared food. I had a great deal of interaction with the staff including Dan Hodgs, the general manager,housekeeping and front desk employees. Every employee did their work perfectly. There's a real esprit de corps at this hotel. Dan Hodgs and his staff are exemplary.

We need to use pet friendly lodging when we take road trips. I've written off La Quintas after a couple of bad experiences. Thought I'd try BW. Not bad at all but I'm very tired of loud air conditioning. Four pillows on the bed (this is good). But the pillows were really lumpy. I don't like writing mediocre reviews but if these things bug you, take note. The staff were great- friendly and helpful.

Very clean hotel. Staff at front desk were very quick and professional with check in. Nice hotel bar with good local craft beer selection. Very close to the highway, but very quiet. Wonderful breakfast selection. My stay was during Sturgis bike rally, they had covered bike parking and a bike wash area set up.

Always stay here when I'm in town. awesome staff. Wouldn't consider staying anywhere else. Rooms are always nice and clean and location is close enough to walk into town. 24 hour restaurant next door is a plus, great food

We truely enjoyed ourselfs at this Hotel and would recommend if in the South Dakota area stop in Spearfish SD, The hotel staff was very knowledgeable, professional and very attentive to our needs when asked to do so. This hotel is minutes all the popular atttactions that South Dokata has to offer.

My wife and I stayed here two nights during the pre-Sturgis week. The girl behind the desk was very helpful and answered all of our questions. Our king room was nice and clean. I really like that you could enter the room from the hallway inside or parking lot outside. We were able to park our bike right outside our door. We had a blast at the outdoor pool. We did run out of chairs for everyone. Days were hot so it was nice to cool off in the pool. Location was great for us as Spearfish Canyon Road was really easy to get to. Local restaurants within walking distance too. Very happy with our stay.

Very nice hotel. VERY clean and staff was very nice and professional. Our family with children stayed 2 nights. The pool is very nice and the kids really enjoyed it. The waffles were a great hit at breakfast. I would recommend this hotel. Location is great!

Pleasant few days at this hotel , instantly greeted by a lovely lady at reception. Very good place to stay to visit local attractions close by. Our room was very clean, good breakfast. Also was good to have an on site bar if you do not want to walk out. All the staff were very friendly.

The "Help Wanted" signs out front should have been an indicator The maid staff was lacking, and didn't even clean my room one of the days I was there, they tried to blame me saying the DND sign was on the door when it wasn't. I asked the maid staff for extra towels and coffee, gave her a tip and upon my return, nothing I asked for was in the room. 6 of the 8 nights I stayed there, upon returning in the evening my keys were shut off, and I had to go to the front desk for new keys. This place does not have a washer and dryer for guests to do their laundry.

this was a great place to launch our visit to South Dakota it was an easy drive to see the devil's tower and the small town of deadwood the town of spearfish was only three blocks away and deadwood a ten minute drive very nice area to start site seeing.. only an hour and fifteen minutes to Mt. rushmore

After leaving a hotel with no working pool, we arrived ready to relax. The rooms were clean and the staff was outstanding, very friendly. The pool and pool area were both nice and the water was warm. The breakfast area was clean and the options were adequate for us.

Not the newest motel on the block but an excellent one. Easy access to rooms. Rooms are of good size. Staff was wonderful and helpful. Easy access to local restaurants and the staff had a prepared typed list with directions. Easy access on and off Interstate 90.

Nice. Good place to stay. good staff and owner. Go Yellow Jackets. Go BHSU. Bill has nice rooms, good beds, a beer and wine bar. It doesnt get much better! Check out Black Hills State. One of South Dakota's best kept secrets. Examine the area and youll understand why!

Extremely nice hotel with a wonderful staff. Everyone greeted us with a smile and were very helpful. The property is very well maintained. It isn't a new hotel, but is clean and kept up very nicely. Great location next to a gas station and close to many places to eat and a grocery store.

This was conveniently located and had super friendly staff. There was a diner next door that had great breakfasts and the hotel was within walking distance of the main drag where many other restaurants were located.

We spent the first two nights of our South Dakota vacation here and we really enjoyed our stay. Although the room is a little dated, it was very clean. We really enjoyed the ground floor room because we had an exit directly outside to our car as well as one into the hotel which was very nice. We loved the location, it was right off the interstate which was very convenient. We attended the Black Hills Rodeo Roundup in Belle Fourche that was a short distance on the interstate from here and spent a day visiting Spearfish Canyon and Devil's Tower. This was very convenient to both of these places. The staff was friendly but the best part for us was the free breakfast. Most places have cereal and a few stale muffins. This place had Belgium Waffles that were magnificent as well as several other delicious items to choose from. We ate at very nice outdoor seating area which was really enjoyable in the early mornings. We would definitely stay here again if we are ever in the area!

We stayed 2 separate nights in 2 weeks. Pros: Great outdoor pool and lounging area that also had a covered area to get out of the sun or rain. Very friendly and attentive front desk staff. It is a good place to stay if you have a pet because the ground level rooms have 2 doors (inside entrance and a back door directly to your car). Fairly good location right off of Interstate 90, with a very average family restaurant next door and few block walk to Main st. where there are better places to eat. The bed was comfortable and rooms large. Cons: The rooms need major updating. Tired and worn furnishings, carpeting, and decor. There are not enough outlets. They should have lamp on the desk with an outlet. Poor housekeeping staff that needs to work on attention to detail. Our first night (room #102), there was NO SHOWER CURTAIN. Our second night stay, there was only 1/4 roll of toilet paper and no replacement rolls in the room. Not a good value for what you get especially in the summer when they jack up their prices. We have stayed her for the past several years and I see very minimal changes with room updates, hallway carpeting. This is why I'm dropping it from 4 stars from prior review a couple of years ago to 3 stars now.

Stayed one night in July 2016 while travelling from Deadwood to Wyoming. Hotel is older, yet in fairly good condition. Pool was nice and well maintained. Staff was helpful and prompt. Morning breakfast was good and well prepared.

Rachael was very nice on the front desk. Room was a good size, beds lovely a comfy, although the lines looked a little 'tired'. Chairs were a little stained, and not a great deal of wall outlets. 'Fridge/micro AND.......1 cup serving KEURIG - brilliant! Good sized TV, excellent TV lineup. There is an indoor bar area - looks fairly limited, but hey, nice option - with a nice little outdoor seating area, a bonus. Very short walk up to Millstone Restaurant. Breakfast was fair. All in all, a very good stay. Would stay again.

We stayed here on the going and coming back a week later. Friendly staff upon arrival and departure. We do not eat the "breakfasts", usually get a coffee and a piece of fruit so we cannot comment on the "breakfast. Our rooms # 105A & 107A were both clean and had 2 doors one into the hotel hallway and one leading directly outside. For us that was great since we had our dog with us. It was a nice convenience. We were close enough to several restaurants and walked to them. There is a family restaurant in the next parking lot over form the hotel. There is a small "lounge" which served drinks, bar bites and pop corn each day from 4-9. We didn't part take though there were folks who did. There is a pool, decent grounds for pets walking around and down the street. We would gladly stay here again. The price was right, the rooms were clean the beds were comfortable for us. It was Pet friendly which is an important factor for us. Pet Fee was $15.00. Not bad considering some places want to charge 3x that. We found this location fine for our needs.

We rented a pet room with its own outside door on ground level which was nice except it smelled badly of pet odors. They discounted rate and pet fee to make us happy and promised that they usually keep their pet rooms shampooed frequently!

Great value, friendly, easy to walk to restaurants. They had a nice bar area off from the lobby and had a local man singing from 7-9 pm. Breakfast was fine. Room had a refrigerator in it. The room also had a separate sink area from the bathroom which was convenient.

I would not stay at this hotel again! Very poor mattresses and musty pillows. Also expected the normal scrambled eggs and sausage like other Best Westerns - not the case here! If they would replace the current mattress's and pillows with better ones and improve their breakfast I would stay here if I ever came to this area again.

The two things that bother me the most are old, saggy mattresses and child sized toilets, and this property offered both. Old and needing renovations. They recommended restaurant next door, but outdoor sign said "Cooks Wanted." This is code for the food isn't very good so we went to the Dairy Queen and had a great blizzard.

It met all our needs. We were staying there for a bike race. The location was perfect and the staff very friendly. The room had a frig and microwave, which is important to me. They even had a hose and wash clothes outside to wash my bicycle.

We were in town for the Gold Rush Gravel Grinder bicycle race. The Best Western was the "official" sponsoring hotel. Served it's purpose excellently :-) Ease access to interstate and downtown. Opened the continental breakfast at 0400 for our early race start. Very friendly. Thanks!

We are traveling the U.S. And found that out of 30 hotels so far Best Western -Spearfish is one of the best. Clean, friendly and comfortable. They even supply shower caps which no one else has. Reasonable pricing as well.

Not the best stay ever. Room was small, stairs were messy, and everything was just ok. Not the best ever but no real complaints. The real highlight of the stay was the "build you own waffle" bar. Most best westerns have the waffle iron, sure. But they have over a dozen toppings for your waffle. Candy pieces, chocolate chips, almonds, strawberries, whipped cream, white chocolate chunks.... made for a good morning.

We spent one night here during a visit to the various parks and attractions in the area. This motel is quite clean, and we were attended to by friendly staff even though it was late at night when we checked in. We found the beds were a bit too soft, providing little support. Otherwise, the amenities in the room were average. Breakfast is simple and basic. Waffles, cereal, bread, fruit and cold hard boiled eggs. No frills. The selection of coffee, tea and hot chocolate was above average though. We were pleasantly surprised by "grab and go" breakfast bags they prepared for patrons in a hurry to leave for their next destination. The first floor rooms have a convenient additional "back" door that leads directly to your car (should you choose to park there). This makes it very convenient for loading and unloading luggage, especially during inclement weather. The Millstone family restaurant next to this motel was average to below average. We suggest eating elsewhere unless you are short of time and just looking for a quick convenient bite to eat (although their fried chicken was good).

When we head this way, this is usually where we choose to stay. Friendly, clean rooms. We try to make reservations ahead of time, but our last trip was an emergency trip to get my sister back home for my moms heart surgery. We travelled from WI and got as far as Spearfish and decided we needed to stop for the night and they managed to come up with a room for us at the last minute.

We stayed here for our first two nights in our vacation to the Black Hills and Badlands. It is centrally located for short trips to Belle Fourche, Deadwood, Lead and Devils Tower. The rooms were very well kept, with extremely comfy beds! The breakfast was good as well. The staff were very friendly and professional. I would most definitely recommend staying!

After staying at another hotel in the area on our last visit, I was a little apprehensive about booking a place again but was nicely surprised. Great size clean room. The fridge and microwave is really useful when travelling with children, especially on my own, and having outside door access was also great. Thank you for a lovely stay.

it was great, clean, great rooms, super nice staff, our flight got changed till later, they let us stay late, everyone was so nice, bed was great. location perfect I can't wait to go back and stay again, everyone should go there if in spearfish

We make it to Spearfish a great deal during the football season. We were in need of a break and headed to the Best Western Black Hills Lodge! It was wonderful! Met by my first name and a smile when I walked through the front door. I stay over 100 nights a year in hotels for business and leisure. This is by far the best and most friendly staff.

I have five children and it is not easy finding accommodations while traveling. Best Western Black Hills lodge has great family suites with a nice outdoor swimming pool. The staff is very helpful, cheerful, and polite.

Our room was clean, our bed was *very* comfortable, and the breakfast was good. The staff was also very friendly and helpful, during check-in, check-out, and breakfast. During check-in the clerk at the front desk told me how I could save 15% on my stay that night through the Best Western rewards program, which made the value even better. On our next road trip where we need to stop for the night near the Black Hills, we'll be back to this motel in Spearfish.

If you are looking for a clean, nice place to stay in the beautiful Black HIlls of SD, the Best Western in Spearfish, SD delivers. The staff is friendly and very helpful and the hotel ambience is warm and welcoming. Comfortable clean rooms with nice furnishings and décor await you. The rooms are very well insulated and provide for a great night's sleep. Every part of our stay was excellent.

The Best Western is our home away from home in Spearfish. We have stayed there many times over the years and the staff consistently goes out of their way to accommodate our needs. They have allowed us to use the breakfast room for family gatherings, including a birthday party for my 90 year old mother. On our most recent stay, we needed some pruning shears which they loaned us. The rooms are clean and comfortable, but it is the staff that makes this a special place to stay. They can direct you to points of interest that go beyond the usual tourist sites. Special thanks to Raychel, Karli, Janet, Curtis, and Kate who were very helpful to us during our stay for a funeral. This is not a luxury property, but it is a great place to stay with a clean pool and well-maintained property, with a fun bar with free popcorn.

I have stayed at this hotel property on many occasions. The staff is very friendly, helpful, and accommodating. The property is convenient, safe, and well maintained. The rooms are nice and have good space. Every time I stay in Spearfish I have stayed at this property and I have never been disappointed.

Nice surprise in Spearfish! Our room was very comfortable, spacious and clean. The property is a little old, but very well maintained. The staff we encountered was very friendly. Would definitely stay here again if we are in this area.

This is a really nice BW in Spearfish SD. Great atmosphere outside and inside. The staff was very helpful. It's located right off the interstate and only 90 minutes or less from Mt Rushmore. They had a good breakfast, firm bed and clean room. The fitness equipment was top notch.

This was an average place to stay. No wow factor. We did like that we could park our car right outside the door from our room which made unloading/ loading easy. Breakfast was typical/average. Close to freeway which was nice.

I had to travel to Denver for a friend's wedding and stopped in Spearfish on my drive. The location is right off the interstate so it's handy. The staff was friendly and the hotel had a good breakfast and fast wifi. Nothing too fancy, but everything you need for a comfortable stay, the only downfall was the water pressure in the shower wasn't good.

The room was comfortable and clean. This motel has outside door entrance as well as the inner to a hallway on the ground floor. This is so handy when traveling with a dog. We had a good nights rest. Some motels have noisy heating systems but this did not. Good restaurant references.

No elevator, so if you don't mind lugging your bags up a flight of stairs. Average breakfast. No plates for the waffles, and I guess it never occurred to anyone to run down to the nearest Walgreens and pick up a package of plates for the guests. When we mentioned our military service, our check-in person upgraded us to a 2 bedroom king suite.

This property is in need of sprucing up, as others have noted. It seems old, tired and dated, so while it's not a terrible place to stay, it isn't altogether pleasant either. For the money, we've stayed in far nicer accommodation.

The Spearfish BestWestern is a solidly good hotel. We have stayed there twice with our dogs. The staff has been accommodating and helpful and has given us GREAT restaurant recommendations. The rooms are clean and comfortable, the free wi-fi very good. All in all, a good bargain.

Very nice place, great staff and located near many places in So Dakota. The rate was within our price range for our trip. If we ever have a chance to visit the area again, Spearfish, we will make it a point to stay at this Best Western

The decor of this hotel needs to updated as it was a little tired and outdated but we had a clean room and bathroom and a comfortable bed and in the end we don't ask for more than that. The location put us in close proximity to the areas we wanted to visit.