Best Western Smithfield Inn

We love this Best Western because it is always clean and the breakfast is good. Front desk people are friendly and accommodating. I understand you will be switching to Hilton Spark. I hope nothing changes! I love that this hotel remains pet friendly. I love dogs but not in my bed!

Even with hotel remodeling occurring I had a pleasant experience. Holly went above and beyond to make our stay enjoyable. The rooms were clean, beds comfortable and the morning breakfast helped start busy days. I would definitely book this hotel again.

I had a great overnight stay. Great room and they had free movies on TV. I have since started going to Best Westerns instead of Marriott. I have been using Marriott for years. They are no longer up to my standards in the last 2 places I stayed. Thanks again for a great overnight stay!

I've driven from Florida to New York more times than I can count since moving south in 2012. The most complicated part has been finding the perfect hotel for my overnight stays. I've found it at the Smithfield NC Best Western. Staff were lovely the room was spotless and our beds were super comfortable. As I was checking in the lobby bathroom and breakfast area was also spotless. Many available food spots some within walking as was Starbucks. Parking lot safe and lit up with no dark dangerous areas at all. Don't stop anywhere but here you'll love it just like we did.

The experience at Best Western Smithfield was excellent from the wonderful front desk personnel, to the immaculate room, to the wonderful breakfast area with a terrific selection. Coffee and tea are available 24/7. The motel is in walking distance to an eclectic selection of restaurants and a coffee shop.

The stay was great! We enjoyed ourselves. The staff was amazing, the room was comfortable and clean. We stayed for one night but we will return late September. It is my home away from home. I only stay at Best Western when I am out of town. Thanks!

This property is in a very nice location with easy access to the room and a variety of nearby restaurants. It's not far from I-95. The staff was efficient and knowledgeable and the breakfast was quite good. We would have no hesitation making a future reservation here.

The Smithfield, NC hotel was very clean, staff was nice, and breakfast was surprisingly tasty! Lots of hotels in this area but would highly recommend Best western. Staff were knowledgeable and gave great recommendations for restaurants. I could see that they took pride in their work whether it was cleaning, refilling breakfast items or answering questions. I was truly happy with the cleanliness of our room, common areas, dining area and public bathroom. My one big disappointment was that the pool was closed and I picked the hotel based on the pool and breakfast pictures. Hotels should be required to post that the pool is not available on their website. I also evaluate the cost based on the amenities and if they are not available then the cost should be different. It was my only disappointment as i was looking forward to the pool.

Very clean hotel, comfortable bed, great staff and good breakfast included. We usually stay in different Best Western hotels, and this hotel didn't disappoint. This hotel is located near I-95 in a very nice, and secure area for an over night stay. Going north from Florida to NJ I like to stay half way to rest, and this hotel has everything I need. I highly recommend it, and will definitely return.

Clean, well-run, new hotel. The staff were so sweet and friendly. The nicest hotel I've stayed in at this relatively low price-point. The stay would have been perfect if they offered plain yogurt, hard-boiled eggs or plain oatmeal for breakfast, instead of the many salty, sweet, and processed options. But still, the hotel is a great value and deserves the 5 stars.

We needed a sleep stop off I95 and this is the 2nd time we have stayed here. The hotel is clean and the bed and pillows were very comfortable. There are also numerous restaurants within walking distance. The staff at the front desk are friendly and helpful.

From the front desk as we came in until “Have a great day” when we left our stay was top quality. Quick check in and an excellent up-to-date room with lots of usb plugs and electric sockets with the temperature set correctly indicated a good place to stay. 10% off at close restaurants was just a bonus!

This hotel has very comfortable beds. The room was very clean and the hotel looked to be very new and had modern furniture and facilities . Overall we had a nice experience and would stop there again for sure. We found out about it from the booklet at the rest stop and were very pleased with the coupon rate.

We stayed overnight on our way through North Carolina. The Staff was friendly. The room was clean and bed was comfortable. The Breakfast was excellent and the eating area was very clean. Our stay was short but we had a great experience. We would stay again.

We found the hotel to be very clean and comfortable. Staff friendly and helpful. We would recommend this hotel. Just note the pool was permanently closed. If you are staying for a longer period or have children, it may concern. We were only staying one night, so it wasn't a concern for us.

Hotel was fine. Beds were comfortable. Breakfast was just ok. Would have liked to have had honey available for tea drinkers. Located right off the highway and very close to outlets and lots of restaurants. Price was very reasonable. It was a shame that no longer have a pool.

This was such an extremely clean and nice stay. Even the stairwells were nice, clean, carpeted… Breakfast was your normal hot hotel buffet. Very kind lady working there. We were only there to sleep on our way to the beach, but a great nights sleep.

I selected this inn because of the reviews. The hotel was clean and I did feel safe. It was ok for a night stay as I was traveling solo. Breakfast was good for my drive to Hilton Head. Not blown away like other people 's reviews. Just being honest.

The bed was extyremely comfortable. I enjoyed the softness of the pillows. It made me feel very safe traveling as a single older woman. Thank you for the kind check in. I was so thirsty by the time I arrived and was actually given two bottles of water.

We stayed here on our way back to PA from FL, it was a perfect halfway point. The hotel is very clean (maids do a great job!) and the staff was friendly. Check in/out very easy and there are so many restaurants super close, some which you get 10% off with room card, which was a huge plus (we walked to dinner). The breakfast at the hotel was great! It had enough good options, and the woman who was in charge of it does an exceptional job! She made sure all items are filled, area is clean and if anyone needed help (like w waffle maker) she was there to help. She definitely takes pride in her job! Overall it was a pleasant and affordable stay and we would definitely stay again!

Clean facility and breakfast ares friendly staff. Great location.... multiple restaurants within walking distance. ##seriously????? TripAdvisor is asking a minimum of 200 characters or I can't post this. I think I've already said it all.

It is our "go to" place when we head North and return South on our trips to Delaware. We love being Best Western Reward members. Staff always very friendly and a pleasure to see Mary setting up breakfast. Such a sweet lady. We always enjoy eating at the Texas Steakhouse, which is very close to the hotel and very convenient.

Welcome surprise along our East Coast travels. The hotel was spotless, extraordinarily clean, and comfortable. The clerk at the front desk was very friendly and checked us in easily. The room was clean and ready for us. The air conditioner worked well without feeling damp or having that usual musty smell. Once we laid down, we were surprised to find beds that were actually comfortable. We will definitely be back and make it a plan to stay here while traveling.

wonderful hotel I stayed there several times in the past breakfast is good and rooms clean and roomy the coffee machine was broken but the staff still managed to have plenty of coffee available both regular and decaf parking is ample as well plenty of good places to eat

This is a Very nice hotel. The King single room was beautiful and more importantly, very clean. The room was also quiet. The breakfast offered was also excellent. I will definitely stay again when travelling rt.95. The only draw-back was the lack of a swimming pool.

Stopped here as a halfway point on a road trip from Jax Florida to Philadelphia. The hotel and room was recently renovated and was extremely clean and the area was very quiet. Breakfast was awesome and the coffee was great. I would definitely stay here again.

We enjoyed everything about our stay! Starting with the guy at the front desk, Chris, who was very nice, friendly and personable, to the room that was exceptionally clean. Also, loved the shampoo and conditioner and really loved the cute bird made out of a towel in the bathroom. The breakfast was delicious. Would definitely stay here again.

Stayed here overnight on our way back home. Great choice. The room seemed super clean, the desk clerk was very polite, our room was spacious and the beds very comfortable. Only negative thing about this place is that the pool is permanently closed.

I give it a very good review as the customer service was fast, efficient, and professional. However I did not like how their pool was permanently closed and had to go elsewhere and had to pay to get into a pool. I also really liked the continental breakfast, it was delicious!

The room was clean and very large. The staff was not only nice, but very helpful. I would stay here again, if I were in the area. I was told renovations are planned, which will make it even nicer. The only thing I was disappointed about was not being able to use the pool.

Very comfortable beds. The room was exceptionally clean. The complimentary breakfast was great. The cook was very helpful with my grandson when he was trying to make his waffles. The dining area was very clean. I would recommend to any one to stay here.

We stopped in for a quick stay while we were driving from Rhode Island to Myrtle Beach. We didn't arrive until about 1am and it was a quick and easy process to check in and get up to the room. Beds were super comfy, room was huge, plenty of space. Didn't feel squished together. Will definitely stay here again.

Honest rate, cleanliness 100%, excelente breakfast, staff 100%, 2 bedroom for the family were clean . All the family liked the amenities scent. Good to stay in a no smoke hotel. Very good location close by restaurantes and outlet. Discounts in some restaurants.

Our experience during our stay was wonderful. Everything was spotless and very comfortable. The breakfast was very good and everyone on staff that we came in contact with was so nice and friendly. We will definitely be back to stay at this excellent hotel.

I had already booked a stay at another hotel but after seeing the other place I was not about to stay there with my elderly mother. I took the money loss and booked here. I'm very glad I did! The service was amazing from the beginning, with very clean rooms. The beds were comfortable and you felt very safe. Not to mention their free breakfast is one of the best I've ever had. Plenty of shopping as you are right by the outlets not to mention plenty of restaurant options within walking distance.

The lobby, dining area, the hallways, and our room were clean, in order, and inviting. The check-in process was smooth. Our room was stocked with plenty of towels. Loved the mounted shower caddy items--well stocked! The beds were comfortable, and we slept soundly. Breakfast was a treat, and Mary, the attendant, was so friendly and helpful. All in all, the Smithfield Best Western was a treat!

Needed a place for the night, on the way to new Jersey from Florida. Read positive reviews, gave it try. Excellent, great room very clean, including the bathroom. Free breakfast was fantastic. Everyone friendly and helpful. Staying on the way back.

Best breakfast ever , and a nice breakfast attendant to chat with. Room was clean , quiet. Staff was very nice. Parking spaces are good size. Plenty of restaurants in the area to choose from. After a 12 hour drive it was a welcome break. Would stay again.

Staff is always nice and rooms very clean! If I do have an issue they resolve it very quickly! Would highly recommend!

The room was exceptionally clean. The staff was very accommodating. Great place to stay. The location was great. It was surrounded by things to do, places to eat, shopping.....The breakfast and staff serving were awesome. I would definitely refer this hotel.

We booked this hotel because of location to interstate, price, and amenities. Our room was small with limited floor space and one of our rooms had a bad odor. The front desk informed us upon arrival that our pool was closed indefinitely due to being painted but it was full of water and working. Very disappointing.

Very convenient location to the interstate with lots of food options in walking distance. The room was very clean, and the staff was fantastic.

Nice and clean staff was friendly and nice. I always have a good experience when staying with best western. 10/10 The hotel was very clean and nice. My suit was really big in size and they were very accommodating with my needs as far as a late check in.

A very great place to stay, with MANY shops, stores and places to eat within walking distance. Clean, quiet and comfortable rooms, with professional staff. Twenty-four hour coffee available and a full breakfast every morning. A very nice hotel. It's a Best Western!

Clean, good value, friendly staff, decent breakfast. Easy on/off location if you are traveling on I-95.

Everything was nice and clean. Staff was friendly and helpful. Breakfast had plenty of choices. Arrived late due to weather and traffic and there were no problems with our reservation and the gentleman at the counter was very helpful. Great location right off of 95. Plenty of places to eat and shop.

This was my first experience with Best Western in about 20 years and I was very pleasantly surprised. It is well staffed with friendly people, close to shops, restaurants, movie theater, ice cream shop, and it was CLEAN. The breakfast was perfectly adequate for a free breakfast and had the typical waffles, cereals, toast, juice, fruit, eggs and potatoes. I would stay here again if I needed to return to town for business.

Had an enjoyable stay overall. The room was clean and fresh. The beds were very comfortable. I was pleased at how quiet the room was, even though it was near the Interstate. The staff was friendly and helpful, especially MacKenzie. The only negative I can mention is the shower chair provided in my accessible room. It's outlived its usefulness. Would stay again and definitely recommend!

Very friendly but still pro, in great condition and very clean. One of the best BW hotels I had a pleasure to stay. Very big rooms, with clear layout. Continental breakfast very good with young girl present all time in room, ready to help. I will always recommend this hotel as well will try to use it in the future.

When we checked in Chris at reception was very helpful and courteous. We had requested a room away from the elevator as we were very tired after a long trip, He had given us a room that was nicely arranged and very quiet. Chris suggested a few places for dinner plus get 10% off the bill when you show your Best Western room key.

Has a business look but everything was tastefully done. Breakfast included premade omelets and sausage that were good. Fresh fruit.

We arrived a short time before check-in and we were able to get the keys early. We were going to an event and we thought we would be late coming back, so that was very helpful to us. Staff was kind and helpful. We have visited the area before and a lot has changed. Even though the area has grown, the service is still good!

My wife and I had been between hotels and due to this, we ended up losing the ability to book a King room with the 2 Queen left. We begrudgingly took it, but as we checked in, the gentleman at the front desk intuitively told us he had a King room available if we wanted it...this was unprompted, just before I was about to ask. This was our stay in a nutshell, everyone was very nice, rooms were clean, and the beds were very comfortable. I'd say the only negative were the TV sizes, but honestly that is such a small thing. Love the later check out as well!

The staff genuinely care about you and does everything that can to ensure that you have a pleasant and enjoyable stay!

This hotel was situated near many restaurants and gas stations. It is a very safe area with even a movie nearby or the outlets to shop. The hotel itself is among many, but my top choice on way to Florida. The Best Western is well maintained and the staff very pleasant and accommodating. The room was spacious and clean. The breakfast offered was plentiful and well stocked. The pool was currently going to be replaced, so it was closed. We have stayed here prior and would definately stay again. The only thing I would like changed is the TV. It is too small, but not a deal breaker.

The room was very nice. The employees even nicer, the breakfast choices very good. We experienced one of the best hotels as of late. Keep up the good work. I know for sure it depends mostly on mgmt and employees that make or break a business. ☆☆☆☆☆

I've stayed at the Best Western Smithfield Inn several times because the motel checks the boxes most important to me; It's always clean, the breakfast is very good, and the staff is courteous. The surrounding area provides enough options for a good dinner, once you check in.

Excellent mattress and pillows! Bathroom was clean, towels were fluffy. The tv in our room sounded a bit muffled. Hubby had trouble hearing it. Breakfast eggs were terrible, although yogurt was great. I love pets, but am so happy no pets are allowed at this Best Western.

Nothing bad to say. Polite front desk. Comfy beds. Clean kitchen area, always good coffee available. Good location. Easy check in and out. Online service was polite and helpful with initial booking and rewards program. Felt safe and relax during my stay

Always so clean and comfortable. Breakfast is good. Staff is friendly and helpful. Makenzie at the front desk was very accommodating. We have stayed multiple times.

The staff is always amazing and the hotel location is fantastic. Walking distance to a variety of great restaurants and the outlets are about one quarter mile away.

I decided to take a spare of the moment trip to the Carolina Outlets and afterwards I did not feel like driving back home to Virginia. I called to get some information and Chris answered the phone. Chris was professional, courteous, friendly and welcoming. When I checked in he was just as awesome! The hotel is VERY CLEAN, and fresh. The room was exceptionally CLEAN! The shower was PHENOMENAL!! Good nights rest. Whenever I am in the area this is my go to hotel! To the management of this hotel please recognize Chris for his awesomeness!!!

As life long Marriott members I tried Best Western Smithfield Inn since it's in the same location, we saved money and it had better reviews lately. Is it PERFECT, no, but it was a great nights stay. Room was VERY clean & quiet and I had a great nights sleep. If I compare the Marriott and this Best Western Smithfield Inn, the only real difference was in the amount you pay per night.

We checked in after a long drive and was happy to be there. The staff at the front desk were excellent and the check in process was a breeze. They were friendly and went above and beyond. Thanks to Chris, we felt welcomed, and he also called us later to see if our room was acceptable. 10 out of 10

The beds were fabulous .. soft yet firm , great pillows . The whole building smelled fresh and was so clean . It was a smaller hotel and we found it so quiet , just what we love. Your breakfast was exceptional as well, and the lady supervising it was a gem ❤️. Your location was perfect

We have stayed here several times on our way home from Florida. Front desk staff firiendly and professional. Rooms are clean. Continental breakfast is great and lots to choose from. Highly recommend. Outlets are close by. Plenty of restaurants nearby. Easy access off I95

It is the second time we stay at this Hotel and we're very happywith it...... Very nice location, very clean, staff is frendly and good breakfast....... Restaurants are in walking distace.......and if you like shopping outlet are close by.

Excellent all around. Impeccably clean, spacious room and bathroom. Beds were comfortable with a variety of pillows. Breakfast was a bit more limited than ideal but still very good. Highly recommend to anyone - it's much nicer than the others we have stayed in that area.

We needed a place to stay overnight during our travel to Florida. We randomly picked Best Western. The staff that greeted us are helpful and made our check in stress free. Noted clean facilities, and comfortable beds. The breakfast the following day was excellent.

Rooms are spacious, clean and beds comfortable! Breakfast is good! Staff is friendly! This is a repeat visit and we will definitely stay here again! There is plenty of shopping and resturants and even a movie theater that are close enough to walk to!

Hotel is very clean. Bed pretty good but pillows lacking. Toilet very low. Breakfast included and typical. Near rt 95 and nice and safe. We found a few places to eat close by. Coffee and tea available 24 hours a day. Pool is permanently closed. Many signs telling their many rules. Key was disabled every morning even though we were staying 2 nights. Okay for 1 night stopover on way back from FL

We stopped on our way back to Canada from Florida. The place was quite easy off the 95 but it is behind some of the other hotels off the Main Street. The staff were very friendly and gave some helpful advice to avoid the Texas Steakhouse restaurant nearby. We ignored the advice because we wanted to walk to a restaurant instead of driving. We should have paid attention to the advice. The restaurant food was definitely not good. The hotel was very clean, including even the breakfast room. The price was reasonable relative to the other hotels and the value. We would definitely stay again on our way/from Florida.

This property never disappoints us. They have hot breakfast. Very comfortable beds. And, plenty of restaurant selections nearby. The staff at the front desk are always courteous and helpful. The gym has very good equipment which are fully functional.

Very consistent hotel. Nice room and good breakfast. We have stayed here multiple times and will continue staying at this hotel in the future. Surrounding area also provides good shopping and food choices. Location is a bit challenging to access but not a reason not to stay at this hotel.

Staff was awesome. Clean rooms with super comfy beds. We were halfway home from Florida to Boston and needed rest. This hotel was clean and modern with very comfortable bedding. We've stayed in other hotels for this same trip each year and they were actually frightening so we will definitely be coming back here again next year.

This hotel is amazing. Second year in a row we stayed here while traveling. Close off I -95 but not directly adjacent to it so no highway noise. Plenty of parking and a friendly check in by Chris. Clean lobby, clean modern room with good mattress. Excellent shower and amenities. Very good breakfast and hot water for Tea as well as coffee available all the time. refrigerator in room and a small nightlight in the bathroom. Well thought out. Gas stations nearby and easy to get to. Shops and restaurants walkable. Cannot ask for more.

It's was clean and the employees were very nice. The room was clean and had everything we needed for our stay. The clerk was very helpful in talking about the local restaurants. Oh no, it was a great day. breakfast had hot pancakes, eggs, sausage, bacon. there was all kinds of biscuits muffins milk, yogurt, all pretty nice breakfast.

We needed a 1 night stay on our return drive from northern FL to home in southern DE and this was a little more than 1/2 way. I was looking for a hotel with easy on/off to I95 and as it turned out, I had enough points to pay for a room, so free was even better. It was a great hotel - close to shops/restuarants/starbucks! We would definitely stay here again on our trip north/south next year. Comfy bed, clean room and quiet.

Clean, updated, friendly, easy, pleasant in every way for an overnight along the road. The coffee was decent, and breakfast was fresh and refreshed frequently. We were surprised by the train whistles towards midnight, but that was the one and only time we noticed them.

Hotel was exceptionally clean and well maintained. Appeared to be recently renovated. Rooms clean and nicely decorated, clean bathroom, good selection on TV, clean lobby and breakfast area with a good variety of items. Outside area was clean. Friendly and knowledgeable staff. Reasonably priced. We stayed on a Sunday. It is also a nonsmoking, non-pet facility.

Clean rooms and very nice and helpful staff. Have stayed there many times and will continue. Check in person very professional and was competent in checking in the large number of people who arrived at the same time. Breakfast area very clean and staff helpful.

The rooms were clean and equipped with microwave, refrigerator, and adequate towels and wash cloths. I especially liked it was No pets allowed. There were plenty of restaurants to choose from as well as an outlet mall and cinema.…………………..

Everything was very clean. The staff was very friendly. Breakfast was great and had a nice variety. Motel was right off the interstate and had plenty of parking. We liked that the bathrooms had shampoo, conditioner and body wash located in pumps in the shower.

This was the cleanest and least expensive hotel we have stayed in driving down I-95. The staff was always smiling and always asked if there was anything they could do for us or to get for us. There were plenty of parking spaces in the lot. There were several different types of restaurants around the hotel to choose from. Some were within walking distance.

Stayed here on my way down south from Northeast as a family of 5. Found the hotel to be very clean with big rooms and comfortable beds. However, upon check in we were told we'd have to book two rooms since we were 5 people. My children are 8,6, and 4. We have stayed at many hotels and have never had this issue. This policy was not listed on their website and caused my family to have to be split up during our travels. Due to this policy we were forced to choose another hotel for our journey home. This is a real shame as we make this trip once a year and will not be able to stay here again.

Great spot to rest for the night on our journey south. Convenient location with restaurants nearby. We have stayed here many times and find it the perfect place to stop after a long day B of driving. I'm sure this won't be our last time. Best western is our go too hotel !

The rooms were clean and the bed was very comfortable. The breakfast was ok but no sausage or bacon was available to eat with my eggs. The bonus was the house keeper who clean the room amazing. The hotel was very quiet. Next time in Smithfield I'll choose Best Western

I'm not usually a Best Western customer due past experiences. I was pleasantly surprised by this property. Clean & modern, beds & pillows very comfortable. Staff was extremely friendly and helpful. I look forward to our stay on our way home

Mary serves a wonderful breakfast. The eggs were so fluffy! She keeps everything filled and so clean. Chris, at the front desk, was very welcoming! He was pleasant and professional. He helped reset our door to make a work properly. Thank you!

Very, very clean, rooms, hallways and eating area. No odors at all. We stayed 4 nights and room was attended to daily. Also, even with the proximity close to I95, there was no highway road noise. We will be coming back on our next trip to the area.

Good Stay..friendly staff...only complaint is the breakfast...same thing every time we stay their...at least 4 times a year on our way to our winter home. Powdered eggs, sausage patty..needs a little variety...breakfast sandwich,omletes anything different.

The hotel is very clean and the staff is great. Chris at the front desk is terrific he makes you feel welcome. The woman who oversees the buffet breakfast keeps it spotless and well stocked. The rooms are clean with a fridge and microwave and a keurig coffee maker. Coffee is available all day in the lobby. All in all a perfect hotel.

The room was nice, the rate was reasonable and the staff was great. One of the better continental breakfast I've had, the omlete was a nice surprise. Would definetly stay here again. If you're in tarea and need a room, give them the chance to serve you.

All staff were pleasant. Front desk personnel were exceptional. The hostess who took care of breakfast was kind and friendly. The extra towels were appreciated. We have stayed at four other hotels in this complex over the last two years. None compare.

front desk manager Chris he is best great guy goes the extra mile , love the breakfast very friendly good food and they have coffee all day long . I like the first floor easy to get to the car bring in luggage . Chris makes that happen he even calls us after we settled in to make sure we are happy and asked us if we need any thing . easy parking . Love the rooms very very clean , Steve and Pat from Mass .

The checkin person was a smart aleck and not particularly enjoyable. The place is in need of renovation as its age is really showing. Would probably not go back on my next trip. Which is a shame because I do like the location

Everything was exceptional from services to the rooms and the price. Only 1 thing threw it off was no use of the pool. I would definitely come and stay here again when I'm here in town,hopefully in the near future.

My wife and I really enjoyed our 1 night stay. Room was clean, beds were comfy, and shower water pressure was fantastic. It was nice and quiet just how we like it. Breakfast was just enough to get our day started. We will definitely stay next time we come through here.

We always stay at the Best Western in Smithfield when we are headed to the Carolina beaches. It is clean, comfortable and a good value. The breakfast was quite good. The woman working on the breakfast was so polite and thorough. I wish I knew her name. She was a gem!

Conveniently located to 95 and family. The front desk staff and housekeeping are friendly and considerate. Family members come to our room to visit with no problems. The free breakfast is super. With three hot items-fried potatoes, sausage and eggs- plus cereals, oatmeal, yogurt, fruit, waffles, oj, apple juice, cranberry juice, milk, bagels, toast, muffins and cut fruit to choose from you certainly should not go away hungry. Don't forget the unlimited coffee available 24 hours. Our room has always been clean and fresh and we have stayed here multiple times over the years.

Could have given it a 5 if the cable hadn't been out and there were larger TVs in the room. Large room with a very small TV. They are so cheap now, I don't understand why you don't fix this. Think about it.

"We are family" a 60's tune by Sly and the Family Stone. NO truer words, from the vigilant-ALWAYS pleasant GM Michael Patel, to the personable - helpful front desk MAN - a Mr. Chris and of couurse newbee McKenzie to the Breakfast lady, the "seasoned vet" MARY...and let us not forget the backbone of this property, HOUSEKEEPING, outstanding and many times overlooked. But at this property Mr. Patel runs it pristinely. Immaculate, with ALL amenities working - spotless - fresh - and with a shower that actually has water pressure that washes you....if you take showers. MR. Patel's property a simple BW is, in our opinion as good, if not better than Best Western Pluses ('s). Safe - secure - well-lit - spotless - priced fairly - convenient and run to perfection by Mr. Patel, Chris, and Mary plus a Housekeeping Staff to be commended. Steve and Barbara - Elmira, NY

I've stayed at many hotels during my military and civilian career. The BW in Smithfield, NC is one of the nicest I have stayed at. The front desk staff was super friendly and helpful and the room was great. You can tell housekeeping takes pride in delivering a clean, comfortable room to the guests. I'll be staying here the next time I'm in town,

Jerry was wonderful. The room was everything I needed and comfortable and clean. The shower was excellent. The room was large and by the elevator. Jerry made sure to ask if that was okay for me before he gave me the room.

Great stay! Staff was extremely helpful and very friendly. Rooms were very clean. Breakfast had a great selection of food and drinks. Staff kept area fully stocked and clean. Area restaurants offered a discount by showing your room key. Definitely recommend this hotel!!

Clean rooms. Shower was great. Complimentary shampoo, body wash and hair conditioner were available in squeeze bottles inside shower unit. Beds were comfortable and while completely subjective, not too soft, not too firm. Breakfast was great with good variety of food choices. Will continue to stay there on trips south.

The hotel was clean and the front desk was very nice and professional. Free breakfast was a plus and the hotel price was also great. Very quiet place, the room are clean and nice, the front desk also gave us a call to check on us which is awesome.

Very clean. Very Luxurious for the price you pay. Good Breakfast with plenty of eggs. Friendly staff. Convenient location close to restaurants. Washrooms were clean and plenty of shampoo & soap (more than other hotels). The only caveat was that the pool was closed.

This was a one night stay. We stopped here on our way back to New York From Florida. Front desk staff was very polite, helpful and friendly. Room was spacious, clean, modern, beds were very comfortable, bathroom clean, big and a good shower. We would stay here again.

ONE OF THE BETTER BW FOR SURE ..staff went above and beyond for us....breakfast food not to bad.....same at all the BW....bed and room clean.would stay at this BW again for sure.......check in very easy and smooth.. thanks again

We always stay at this hotel on our way to/from Florida. They have the most comfortable beds, which is something we always look forward to. They are also great about accommodating my husband's service dog.

We arrived late without a reservation. The desk clerk was cordial and found a first floor room for us at a good rate and supplied bottles of water as I am a rewards member. We have stayed in several Best Western facilities, but this was the best so far. Clean, spacious room. Beds comfortable. Everything worked. The breakfast was quite good and the room spotless. Would recommend and will stay again ourselves.

Nicer than some of the more expensive hotels right there in that shopping area. Super convenient location with lots of food options. Easy to hop on and off 95. Stay is always incredibly nice and the beds are actually comfortable!

This hotel is always very clean & the room is huge. It's convenient from I95 & the staff is friendly. The breakfast is good & there are many places for dinner in walking distance. You even get a discount at some for showing your room key. It's a great value for the price & I make it a point to stop here whenever I travel north now.

So Impressed with this hotel! Location is great! So many food and shopping options and even a movie theater right next door! Breakfast options were plentiful and a hot breakfast too! Chris at check in was exceptional!

Well-cleaned room and bath. 9 out of 10 for the breakfast choices. Breakfast available from 6:30 to 9:30. Well rested after a great sleep. Did not hear other any noise from other occupants or the hallway. Checkout at 11:00 AM.

beautiful hotel and location. very modern and well appointed Chris at the front desk was fantastic. Plenty of restaurants near by for great food selections Premium shopping center close by Easy on/off I95

We love staying at this hotel. Whenever we are in Smithfield, we stay here! The front desk staff always very nice and friendly. The rooms are always clean and the breakfast is good. I just wish the pool was open.

The rooms are really clean, the staff is friendly, location is perfect. Breakfast is free. Has a big parking lot, so no worries about trying to find a parking space. One of the best options for hotel search. Definitely, we will visit again.

we stayed at this hotel several times and totally enjoy it the rooms are clean and kept up and the breakfast is great staff friendly will go again on our next trip good value too Only issue was bird droppings on our car when parked under a tree

We have been traveling from PA/NJ to Florida for eight years. Of all the places we stayed This hotel is the best. It's clean, comfortable and welcoming. And the price is great. The staff is so kind and friendly and go out of their way to make your stay the very best it can be. They tell us that the owner is committed to providing a top quality hotel, and he has succeeded. We have planned our trips around staying at this location. I would definitely recommend this hotel.

Very clean and beds comfy. Nice staff would stay again. Lots or restaurants around it. Just off highway which was very convenient. Looks like it was renovated at some point or fairly new hotel. Good place to stop for the night.

Great location, good hot breakfast choices, and the staff is very friendly. Conveniently located off I-95, with restaurants and gas stations right there. The only problem is that the roads around the hotels, restaurants and theaters is like a maze, which isn't the hotel's fault, but whoever designed it should be fired.

Pros: The place was clean and mostly quiet. The room was already warm when I checked in. No trouble with check in. There was no waiting. Easy to find everything that I needed. Cons: The old remote was sticky like a cleaning solution had degraded the plastic housing. The mattresses were sunken.

This hotel was right off 95 so very convenient to get to. We were greeted warmly upon checking in! Room was clean and spacious. Bed was very comfortable. A full breakfast is offered and coffee is available all day!

Great location right off I-95. Excellent, Clean room, and Hotel. Staff is very professional and helpful. Great Value. Anyone traveling I-95 and needing a room, can not go wrong with the Best Western Smithfield Inn.

Great location, nice bedding. Very clean decor. Lovely bright clean breakfast. With a dedicated staff person to clean tables and replenish dishes. Eggs were hot and fluffy. Lots of choices to choose from.

I travel to visit family a lot and this is a great half way point for me to stop. There's a lot of hotels in this area because it's right off 95 but this one is the best. Always clean, friendly staff, bigger rooms and quiet. I made a mistake once and stayed at another on close to it because of the price and it was awful and I learned my lesson. I highly recommend this hotel.

From start to finish this hotel is the best! Great staff, great breakfast, close to everything, secluded, quiet, and the rooms are cleannnnn. We loved it and will be back very soon. You will not be disappointed!!!

This was a very clean hotel!! The young ladie at the desk recommended a Mexican restaurant that was excellent!! Very friendly check in and check out!! Will definitely stay there again when we are traveling!!

Rate advertised not met with stupid excuse given -unacceptable in my opinion . Some garbage about advertised rate in millions of pamphlets only if you have a coupon?? Really - doesn't say that anywhere and I was too tired to look elsewhere but that's not how you conduct business!

It was as described. Clean room and a friendly staff. Breakfast is nice and early. The give plenty of food choices. I will stay again at this location. My family had no complaints. We stayed at the busiest time of year. The parking lot was safe and secure. It was clean and well lit.

We stopped in for 1 night on our drive down to Florida from MA. Hotel was clean, room was spacious and updated. The kids did find the small TV rather funny. Free breakfast was hot and tasty. Coffee was delicious. Location right off the highway was very convenient and had We arrived earlier, we could have taken advantage of some outlet shopping right next door.

This property is a hidden gem. Clean, modern and centrally located to a variey of restaurants. Crystal, at the front desk, was professional, friendly and knowledable. She made our on phone reservation and check in a breeze. We will be stopping again for sure.

This was our first night stop on the drive to Florida. Everything was first rate from start to finish. The front desk clerk, Chris, was pleasant and helpful. Our room was very clean and comfortable and included good quality toiletries. The breakfast spread in the morning was good - scrambled eggs, sausage and potatoes, make your own waffles, yogurt, cereals, muffins, bread, fresh fruit and juices. There was a lovely staff person there keeping everything filled and the area neat. The parking lot was very well lit and felt safe. Would definitely recommend and stay here again.

Excellent facility, staff and overall experience. Very comfortable beds! The clerk at the front dest was most friendly and accomodating, including making a local dining recommendation that was excellent.

Nice place. Close to outlet mall. The place was clean and had a great breakfast. It was a great midway stop from Mississauga to Orlando. The roads were a bit confusing to get around with the round about and lanes confusing us. There are a lot of restaurants to choose from.

Friendly helpful staff. Clean comfortable rooms at affordable prices! The particular hotel is located near many restaurants and shopping opportunities. The hot breakfast is great, with an attendant there to help guests and replenish food and drink as needed.

Arrived at around 9PM, the staff was very friendly and helpful. The room was very clean and warm. The hotel is located in the midst of a good variety of places to eat. It's the prefect stopping point for the long distance traveler. Will stop here again.

Very clean and updated Quiet and the staff is very friendly Breakfast was excellent They have coffee 24 hours a day Will definitely make this a regular stop on our way to and from Florida Delaware the beds are comfortable and the room is very comfortable

The hotel was great. Room very nice, breakfast in morning was good and a 10% discount at the Texas Steakhouse next door. We would stay again. Very easy off and on I95. Staff was nice and friendly, helpful. Now after writing how pleased we were,

We thoroughly enjoyed our stay at. Eat Western Hotel Smithfield NC. A perfect place to stay after a long day of car travel. I would definitely recommend this hotel to anyone and we would be more than happy to stay again. I hope all Best Western Hotels are as nice as Smithfield NC

Stayed here one night on our way to Pennsylvania. Girl who checked us in was very friendly and helpful. Room was large and updated Most importantly room was very clean. Only two things tv was too small. Even though only there for one night after dinner like to relax with tv. Also can hear tv in room next door. I think since tv's are back to back the sound vibrates or the people in the other room could not hear. I would stay here again. We have stayed in other hotels in Smithfield and they can't compare. The price was also reasonable and the lady at breakfast was very helpful and sweet.

We were looking for a Hampton Inn in Smithfield. We could not find it so we chose Best Western. We were so happy less money than Hampton and everybody as nice. Will for sure stay there again on our next trip to Charleston S.C.

This place exceeded my expectations. The staff At the front desk was helpful and friendly from the time we arrived until when we left. The king room was large and very clean - great breakfast included. Highly recommend!

The clerk who checked me in had a great personality and was very efficient. He explained everything from breakfast, wi-fi, and the discounts given by some area restaurants. I had my husband stay with me the first night as his schedule had changed for going back on the road, and he enjoyed the breakfast the next morning. The hotel was clean and well maintained. I would definitely recommend for anyone who is traveling down I-95 looking for a place to stop, or someone going to Smithfield or Selma for shopping or entertainment.

Very friendly staff. The rooms were clean & decorated very nice. The rooms were bigger than under hotel rooms. The breakfast was very good. I would definitely stay here again. Very close to restaurants & shopping.

Very nice ,clean and friendly hotel.Close to interstate 95,close to outlets and many gas stations and places to eat.Downtown Smithfield just a 5 minute car ride.!Breakfast was good ,workout gym small but all equipment was in good shape.Will definitely be back.

We stayed on the way to Florida, Hotel was very nice and clean l, front desk agents was friendly. Room was clean and breakfast was good. Good locations with a decent amount of restaurants around and quiet area . Would stay again

Clean building, comfortable room and bed, great friendly staff. Near lots of restaurants and outlet stores. A fair price by today's standard. Breakfast was very good and the "young lady" was right on top of things keeping food topped off and always cleaning the food area. Will stop there again forsure.

Clean, comfortable, quiet, friendly staff. One minute from I95 close to restaurants and shops. Guests receive a 10 percent discount at local restaurants. There is a large outlet mall adjacent to the motel.

Super clean room with comfortable bed and pleasant, but not overwhelming, smell. Quiet AC. Great location near several good restaurants. Plenty of shopping including outlet stores. Very welcoming lobby staff. We enjoyed the breakfast.

Nice stay. Love the breakfast lady. Night desk guy very pleasant and helpful as was the morning desk gal. Room very clean. 1sr floor next to the elevator is a noisy room as you can hear the people on the lobby and the front desk staff right through the wall. I dont reccommend those rooms.

My husband and I recently traveled to smithfield for me to do a weekend class at JCC. The stay at best western was a good experience for us. Its located in a convenient area of smithfield. Endless restaurants within walking distance and very close to the college! Our room smelled great! Their breakfast was great! The beds were comfy! The staff was friendly and helpful! Great place to stay!

Excellent place to stay. In this are there are many hotels to choose from. I have stayed at several due to business travel. Best Western is far above the others. Value at the Best Western is the best. I will go out of my way to stay at the location.

Awesome place. Staff is super friendly and the place is spotless. You can tell that CLEAN and Friendly is just the way they do business. The breakfast is great also. I just can't say enough about this place. There is plenty to do nearby.

Outstanding location within walking distance to the outlets and very close to DeWayne's. DeWayne's is a must visit, check it out and see for yourself. The BW was very comfortable, clean and well appointed and a fantastic shower. We did not eat breakfast.

comfortable hotel with friendly staff. We were on the road travelling and choose either Best Western or Marriott. We have found those hotels to be comfortable clean and safe. The gentleman checking us in was helpful with dining recommendations and very personable.

Clean room, very comfortable bed, nice layout with ample space. Great breakfast and friendly staff. However, the ice machine on the first floor dispensed ice with leaf material frozen inside. Not in one cube but in several. Very strange.

Excellent stay, beautiful hotel and staff. Breakfast was fantastic, beds comfortable, rooms very nice and the entire hotel spotless. I would stay here again in a heart beat, could not find anything to complain about except tv could have been a tiny bit bigger other than that excellent stay….

We found our room clean and comfortable. The beds were great. Ice machine one floor away but not a problem. The business center had plenty of work spaces. The breakfast was tasty and nutritious with multiple options for differing taste and dietary needs. The staff was very friendly and check-in/check-out was very easy. Multiple lunch and dinner choices nearby and a great park down the road if you want some fresh air and shade trees. Will stay again.

Great location; easy access to restaurants. Comfortable bed and large room. Personnel very friendly and helpful. Second time staying here and would again. Breakfast selection could be changed; i.e., different meat selection.

This BEST WESTERN is without a doubt/hands down equal to or better than the so-called BW PREMIERS! Spotlessly clean, modern, well managed, convenient, and located in the heart of a large, well-lit commercial shopping/lodging complex right off of I-95. Let's make it "CRYSTAL" CLEAR, The GM Mr. MIKE PATEL obviously runs a tight ship. On this trip we made this Mr. PATEL's Best Western a two (2)-stopper. Why? First, the #1 reason: a lady named CRYSTAL: courteous, personable, helpful, pleasant, and CARING..CRYSTAL is/was the game-changer. Along with her another asset at the front desk, a CHRIS. At breakfast MISS MARY, tended the breakfast area, work - work - working while the whole time being pleasant and a real plus to this property. OHH - the room : SPOTLESS, MODERN, EVERYTHING WORKING, A LARGER THAN NORMAL TV with PLENTY OF STATIONS, a WELL-LIT SAFE-SECURE PARKING LOT...and the room rate A- O.K!! Mr. MIKE PATEL and STAFF: Thank YOU!!! Steve and Barbara BENYO -p ELMIRA, NY

Beds were comfy. Refrig took all night to get cold so ice packs for trip could not be frozen. Breakfast wasn't excellent. Never had generic cheerios in any hotel. Tried them but they tasted like cardboard. Waffle was great though.

The staff were very kind and courteous. The rooms were very spacious and clean. The bathroom was spacious as well. The breakfast area was well kept and stocked. While we could only stay one night I would gladly stay here again for multiple nights. Thank you! This makes me proud to continue to be a Best Western customer.

At first glance, the hotel is clean and comfortable. The staff is friendly and helpful. However, the interior walls appear to be made of cardboard. The noise is unbearable, and there are finger-thick gaps in the room's door. When I complained about it in the morning, the manager acted like he was deaf.

The bed and pillows were the best I've experienced in a hotel. I never slept so well! The hotel is located next to restaurants, outlet shopping plaza, and located close to I-95. It's a good place to stop for a night.

Exceptionally clean property and friendly welcoming staff. Nice fitness center as well as an indoor pool. Spacious and exceptionally clean rooms and facility as a whole. Walking distance to many restaurants, Bar,Ice cream shop. I would recommend to my family and friends

Exceptionally clean, convenient location, great service, wonderful included breakfast and AAA discount accepted. Clerks are extremely cordial and informative about local discounts. Mary, in charge of the breakfast area, was attentive, extremely cordial and very helpful.

So friendly & clean. Stayed many times, never disappointed. Recommended this property to our friends traveling in that area, they were also pleased. Thank you. Will stay again soon. Perfect 1/2 way place on our trip..

Wow! What a great overnight experience! We were traveling through the Smithfield area and for the first time chose the Best Western. I was not expecting much, but was pleasantly surprised when we checked in. The front desk rep, Krystal, was cheerful and engaging. When I mentioned my spouse and I were traveling to see grandkids, and I asked whether a King room might be available (we had reserved a less expensive 2 Queen room), she gave us a complimentary upgrade. The room was very clean and all furnishings in great shape... and seemed relatively new. The complimentary breakfast also over delivered. Kudos to Best Western Smithfield on a well run operation.

Very Clean Comfortable beds Good breakfast cons TV way too small with that said great stay The Staff were very helpful to my needs I did request extra blankets and they were at the front desk for me to pick up.

Hotel was clean and well cared for. I was surprised it was 15 years old, it looked newer. Room was very clean and beds comfortable. In a good area for dinner. 10% off for some of the close restaurants. Clerks were very helpful and friendly. Price for Sunday night was good value, used this hotel on return trip was much higher. It was a Friday night.

Clean and comfortable. Convenient location off of the interstate . Breakfast was good and nearby restaurants within walking distance. Friendly staff at the front desk. Did hear noise from the adjoining room

It was clean, comfy, and quiet. Close to several restaurants which even offered a discount. The shower was awesome! Friendly clerk at the desk. Nice breakfast. We enjoyed the towel animal in the bathroom! Would definitely stay here again.

On our last part of our vacation and heading home. We have stayed at this hotel in the past. The rooms are large and clean. Breakfast is good. Good variety of restaurants to choose from and are within walking distance. Easy access off and on from highway

To be upfront I have had a bad stay at a Chicago Best Western but I knew this hotel was new so I gave it a shot. Glad I did. Very clean hotel and room was immaculate. Staff was great. Hotel is walking distance to numerous restaurants and very close to 95.

I chose this hotel as it is just off of the #95 corridor and is a perfect stopping place. I had a room on the top floor toward one end and it was perfectly quiet and very clean. The staff was professional, kind and always polite. Glad I made this choice!

Booked a room during a road trip on the way back home. Was pleasantly surprised with how clean everything in the hotel was. The “continental breakfast” was more than I imagined. A make your own waffle station is always a bonus. Everyone was kind and helpful and I would definitely stay here again!

We've stayed here before and my in-laws have too. The beds are extremely comfortable and I love the built in hairdryer in the bathroom because it has 3 heat settings along with 3 speeds. Plus the holder has a built in nightlight with a dimmer switch. The room has a nice size refrigerator and a microwave. Good breakfast and very clean. We eat at the local steakhouse within walking distance and get a discount with our room key. I was only disappointed to learn that the indoor pool was closed because I liked to take a quick swim after all day in the car.

Quick stop on our way back from our Florida vacation. It was a very clean hotel, seems like a new hotel even if it's 15 years old. Great customer service (staff), A1 breakfast! Nothing negative to say about our stay. I do recommend. Thank you Best Western!

I did not do to much researching before booking this hotel. I just needed a place in middle of home and home and my destination. I'm so happy I found this hotel. Very clean. Staff was pleasant and informative. Room was large and spacious. I would definitely stay here again.

This motel was a very pleasant surprise! In town for business, I did not expect the level of cleanliness. From the parking lot to my room, it was all spotless! A first since Covid, my room was cleaned nightly. Front desk staff was very friendly and accommodating.

We stay at this hotel every time we go to NC. It's always very clean and the staff is very friendly and helpful. The breakfast selection is good. The only down side is the pool was closed and we go swimming.

After a long road trip we stopped here for the night and was met with the friendliest staff member; quick check in, lots of restaurants within walking distance and 10% off showing hotel key; room was clean and beds were comfortable. Nice breakfast the next day to send us on our way and staff kept the area very clean.

No surprises as we have stayed here before and because of that we made sure we made this our stop on the way north again. It was the best one we stayed on this trip. We would go out of our way to stay here.

The rooms were Clean. The Breakfast was hot and fresh. Good coffee. And the customer service was helpful and friendly. If and when we are ever in Smithfield again, we will stay here for sure! Next time we will stay longer. Thank you Smithfield, NC for the hospitality!

motel fine but breakfast dont waste your time eggs were like a pudding with grits in it looked terible mch less try to eat everyone was complaining and throwing them away please improve your breakfast complained to front desk and was told sorry thats what they sent us no excuse

Staff is always welcoming and the 10% discount for near by shops help everyone. Parking is free. The rooms are clean . Breakfast is hot. Check in easy . The outlet near by is great too . I have stayed here a few times . I would return.

Enjoyed the large room size and entire hotel was very clean. TV small for size of room. Almost got dumped out of desk chair twice. Really tilts back. Wish fridge had a freezer compartment. Bed was comfortable. Restaurants within walking distance offered a 10% discount with show of room card. Night clerk was very friendly, helpful and informative as was breakfast attendant. Had to drive around some to find the hotel. Confusing area in the dark.

Our room was large and clean room. We found the 30” TV to be a bit small for such a big room. Fridge, microwave were good amenities. Check-in was fast and efficient. Good variety of breakfast foods. Hotel is in a great location immediately off I-95, and within walking distance to restaurants and close to Premium Outlets.

I did stay for 2 nights. The staff was very friendly and did everything to satisfy me. I had very nice talks to the guy at the front desk, he did gave me great tips where to go. The room was very nice and the breakfast very good.

This is one of the “best” Best Western hotels that I have had the opportunity to visit. The place is beautiful and very clean. The hotel staff are very nice and check in was quick and efficient! Checkout was very easy with only having to place the key in a locked box. My only quirk but really a non-issue was getting the AAA discount only for it to be taken back in “fees”. Otherwise, I would highly recommend this location and would stay again if I needed to do so.

Friendly staff. Clean and comfortable beds. The breakfast is included and it was delicious, fruit, yogurt, waffles, coffee and more. The breakfast room is big , with lots of tables and chairs. I truly recommend this hotel.

Was traveling over the weekend and Smithfield, NC was my half-way point. I was traveling alone and felt very safe and comfortable at this location. Bed was comfortable and room was very clean. Definitely would stay again.

When we arrived sign said pool was permanently closed, not that big a deal for my trip . Other than that room was very clean and a very reasonable price for a change. Gentleman at front desk very friendly and informative. Hotel close to highway, quick on and off and a lot of restaurants nearby.

Very noisy refrigerator. We had to shut the refrigerator down to sleep. The towels were not exactly luxurious. This motel was being used by working people away from home. The breakfast area was cramped, the breakfast potatoes were cold and the scrambled eggs were soupy. However, the location is accessible to the interstate, our room was reasonably clean and the cost was appropriate. We would stay here again.

Driving many miles and Smithfield, NC was our 1/2 way point, we stayed at this Best Western 2x's, going to our destination and back. It was clean, staff was wonderful and the free continental breakfast was good. This will be my go to hotel on my next trip up north

The gentleman who checked us in was phenomenal. Super pleasant and helpful. We have a large family and needed three rooms last minute and he was able to supply them at a great rate. The rooms were spotless the beds were comfortable and the pillows were perfect. It was our first time visiting a best Western and we will definitely be going back. I also need to mention that the continental breakfast was the best one we've had at any hotel.

This hotel was convenient for travelers & there were a lot of restaurants & shopping nearby. They gave you a discount at certain restaurants in walking distance, which was really nice. It was clean, fresh & new. Our room was nice & big. Breakfast was delicious. The staff was super friendly & helpful. I'd stay here anytime.

Indeed, the best hotel on I-95! We always stay here! It's very clean & the staff is so nice & professional! I wish all hotels could be as good! The breakfast is quite delicious—better than I've had at any other!

The room was extremely clean. The bed very comfy and the pillows wow, felt like clouds. The continental breakfast was also satisfying. Very convenient right off I-95. We stayed one night on our road trip from NYC to Palm Coast Florida. This Best Western at Smithfield is a perfect stop in your trip to Florida since this is the mid-way point getting to FL. I will book another night on my way back from Florida to NYC at the end of June 2022.

We dropped in around 9:00 p.m. without ant reservations. The gentleman at the desk was friendly and very helpful (I wish I could remember his name).The room was nice and clean. Free hot breakfast with scrambled eggs, sausage, waffles, and potatoes was delicious! I would absolutely go back to this hotel.

Very professional front desk staff. The room was huge and very clean. Lots of pillows. The breakfast the next morning was great. Complete selection from yogurt, waddled, eggs, sausage and potatoes. The best thing about breakfast tho was the personable delightful young lady in charge of the buffet. Very engaging with the customer and professional. Had to find young people with such a positive attitude. Especially that early in the morning. What a delight!

It has been at least 10 years that we have been staying at this hotel. Always courteous friendly staff, clean rooms and good food. Highly recommend! Convenient parking with a well-lighted parking lot. My wife likes the Carolina which is within walking distance.

Went there because they were in a coupon book at tbe state welcome center. When I got to the hotel, the sign said they were not accepting coupons and the room price was 50 more a night than the advert quoted. However, nice location and clean facility convinced me to stay

got to Motel at 6pm and a sigh was posted on the front desk "NO COUPONS". After a 10 hr drive I decided to pay the going rate. Desk person said that they were almost filled but I could get a room at standard rate. Corporate GREED still in effect while we suffer. Breakfast was above the usual's ho hum

We couldn't be happier with our stay here. The area was safe and there were lots of restaurants and stores to go to if you wanted. Our room and bathroom was spotless and the whole place was very clean and well kept. Breakfast was nice and the staff was polite and friendly. A definite keep for our next trip back home from FL.

The room we were given for three persons (adults aged 70+) did not have enough chairs for everyone to sit! This room should have been about six feet wider in order to allow for space to sit four people. The room had two queen size beds, but only one chair and a desk chair for four people to sit! It was good that we only needed the room for ONE night!

This hotel is easy to get to off Route 95. It has many restaurants close by,so you have many options for food. There is an outlet mall nearby. There is not a lot of gas stations around the hotel. Getting in into hotel easy but getting out you have to drive around a bit, but it does bring you at a signal light.

Customer service was very friendly and helpful and the bed very comfortable. If I'm passing by again I will absolutely stay here! They are professional and kind. They have free breakfast in the morning and coffee 24 hours a day. Nice place! Pristine actually.

My mom and I chose this hotel not only for the price but also because of the amazing reviews that seemed too good to be true! First time staying here and will definitely be back. Our room was very clean and didn't have any weird smells! As someone who has very sensitive skin, asthma, and sensitive sinuses, finding a clean place to stay is always so difficult but this place was beyond our expectations. The beds were clean and very comfortable and the shower was also very clean. Breakfast was great and the staff is amazing and friendly. They wipe down each table after use for you and constantly restock breakfast items. I'm super glad we found this place.

Great place to spend the night! Comfortable beds and just of the road. We were returning from Florida and had driven for 10 hours. It was great to find a comfortable home. Nice people to check us in and a full breakfast,

We had a coupon, stopped and they said we are sold out. I said I was a BW Rewards member and my iPad showed rooms available. So I asked if there were any rooms available again. No they were sold out. I went outside, pulled up BW website, saw vacancies and walked back in and said if I tap this button it says you have a room. “Oh well, do that,. “ we were in a room in less than a minute. No apology, no explanation. It is one thing to say all coupon rate rooms are gone, but it is another thing to lie and tell me they are completely sold out. I guess my lesson is to trust my computer more than the person at the front desk. No apology from them. Weird interaction all around after we had just driven 900 miles.

We were traveling back to NY . The young lady at the front desk was very nice. We requested a first floor room which she provided. The reason I gave four is I would love to have a King size bed instead of two queen.

Of the many BW my wife and I visited this one takes the pot. Great rooms, great people, good food good price. The rooms were redone with great attention to the traveler. All we needed was there and working fine. Considering the staff problem, this place surely does not suffer from it, people are just very nice and helpful. Fore certain even if we have to do a little more miles we shall return......

We had a good time staying at the best Western in Smithfield we were in town for a high school reunion it's right in the outlet center it's close to a lot of nice dining spots a lot of local shopping and overall we had a great experience the breakfast was OK and the pool was Harbor close for whatever reason I'm not sure we asked if it was Covid they just said no because it wasn't used enough but I think that they should somehow figure out a way to absorb that expense because that is an attribute that I like to utilize when I go on trips at best western

the gentle man that checked me in after my horrible experience on I-95 was reassuring that i was now safe. he explained what time the continental breakfast and the check-out time was. it was very quiet and away from the road.

Liked everything about this hotel, pleasant staff, quick breakfast and walking distance to area restaurants. Only negative was the 600 lb elephant in the room above us and the creaking ceiling. No one at the desk at checkout, dropped our keys in the box.

We find this to be an excellent stop in out travels. This was at least out 3rd stay here and we will be back. The location, access, and parking are great. Staff at check-in/check-out and breakfast were all super. The rooms are clean and pleasant. Very spacious. All amenities are very good.

Surprisingly enough, our room in the Smithfield Best Western is very similar to many of the Best Western Plus hotel that we have stayed in. The room was large, well furnished and super clean. If we stay in Smithfield again we will certainly stay here!

Stayed here coming home from visiting family. This newly renovated property was unreal. Friendly staff, fresh, well appointed rooms. Clean, quiet, this motel is the real deal complete with a nice breakfast buffet. Will stop here again!

We are snowbirds and were headed back to Pennsylvania. We needed a 1 night stay while traveling. This hotel had everything we needed. It was quiet, clean and convenient. The breakfast was a great time saver as we wanted something quick before we headed out for a day of traveling. My husband commented that the eggs actually tasted like "real eggs". There was a fridge, and a microwave in the room, and a working ice machine on our floor (2nd). I can't tell you how many times we have traveled and have been unable to find a working ice machine. The staff was friendly and helpful. They even had a bottle opener for us to borrow.

Grounds we clean, Chris at the front desk was welcoming and friendly, hotel smelled like lemons when we walked in, and our room was nice and clean. There were more than enough shopping and food places to choose from. I would definitely recommend this hotel.

Price was reasonable, bed was extremely comfortable. Amenities such as breakfast/television and internet all in good order and enjoyable. Ease of access off highway in area with numerous restaurants. Folded rabbit wash clothes were a cute touch

The worst experience we've ever had. Booked the room with them online through Hotels.com: one 2 queen beds room. Drove from MA for 14 hours to NC. Got to the hotel exhausted after a long road trip got there at 9:00 pm and they denied me my reservation. The reason was that I had 5 people instead of 4, which were my husband and I and our 3 kids: 11, 9 and 4 year old, even though on the description it stated “kids stay free when share the same bed with parents. So because I never included my 4 year old toddler, which shares the bed with me and fits perfectly fine they said that I should have booked 2 rooms. They won't offer any cots or roll up beds. So put me and my family out at 10 pm by then to look for other options. My kids were in tears. I was almost in tears but had to keep my cool not to scare my kids. Thanks to God hotel next door to them Comfort Inn was our savior - they had available rooms. They had exactly the same room types: 2 queen beds which were perfectly fine to book for a family of 5 for no extra charge. They were genuinely surprised when they heard our story about Best Western strict “2 people per bed” policy and the fact that just because of a 4 year old toddler we had to book 2 rooms as opposed to 1 room which buy the way had never been a problem before anywhere else in US, including other Best Western hotels. I would call this place Worst Western. They lost me as their customer.

We stopped here on our way home from Florida. The hotel was just far enough away from 95 that you couldn't not hear the traffic but close enough for access. The staff was friendly and the beds were very comfortable. Close to restaurants and stores I would stay here again.

This is our preferred stop when travelling to and from Florida. This hotel is just off the I-95. It is clean, quiet and next to shopping outlets and restaurants. Would highly recommend and will stay there again.

Well lit parking lot to begin with. Personnel were more than happy to help with knowledge of the area. Bath and Room itself was clean. Room was very quiet. We will be back in the future. Bed was comfortable. A good amount of towels in the room for bathing.

Clean, friendly, and personal service. The front desk was extremely helpful with dinner suggestions. Plenty of parking and shopping and restaurants close by the hotel. Good price for a nice place to stop.

Excellent nights sleep every time. This facility is clean and comfortable with an excellent staff. When travelling to and from Florida, we use this B/W as our mid-point stop. It never disappoints. Although the breakfast leaves a lot to be desired, you can always find something appealing.

This had to be one of the best hotel experiences we have had . We simply loved being there after a long day of driving. We would stay here again when we pass thru again. Tried to get into a different hotel but was sold out and we were directed to this one .

Very good experience. Friendly check in. Clean room. Wonderful breakfast. Have stayed here in the past and will continue to stay here as long as the service stays the same. Easy access on and off the interstate and very close to many restaurants.

Just off I95, next to Carolina Outlets. Access to many shops and restaurants. Walking to any of the boutiques and eateries. BW provided discounts at a select few (good) restaurants. Definitely returning here next spring.

Wife wanted to go shopping ( I hate shopping) . Smithfield is an easy drive for us and I can always find something interesting to do there. I am familiar with the Best Western there and it is one of the best hotels that I have ever stayed at.. That makes choosing a place to stay very easy. Thanks to all the staff.

Just wonderful!!! Room was really big , comfortable and very clean. Breakfast good. Breakfast lady was so nice!!! Nice change from other hotels!!! Definitely would stay here again. Very close to everything. Walk to restaurants. Very nice people.

This property Best Western in Smithfield is a great place to stay. They take very good care of you. The property is very well kept. I pulled up at the Holiday Inn Express and drove off and stayed at this property cause it stood out better to me.

This property is a really refreshing stop off of I-95...as stated very-very clean, modern, safe, convenient, quiet, and just an overall perfect stop. The only drawbacks still NO POOL - NO BREAKFAST - AND NO BUSINESS CENTER....maybe someday our treasured CHINESE COVID VIRUS will cease being an excuse!Q!

Snowbirds headed home from our winter stay in Florida and we always choose the Best Western in Smithfield, N.C.. The hotel is located in an area off I-95 with gas stations, restaurants, movie theater, outlet and more. The hotel is nicely decorated, clean, a satisfying breakfast and friendly staff. Our room was clean and the beds were comfortable. A great stay for a reasonable cost….great value.

Property is immaculate! Guest room was in great working order and very clean including around beds and night tables and all corners of floors. Check in was smooth and clerk made sure to provide info regarding dining out, internet password and breakfast.

We stay here going and coming when we head south for vacation. We can make our ferry connection on time from here so it a good place for us. Plenty of food places and stores near the hotel. Rooms, service and breakfast always good. Everything works at this hotel. Was disappoint that the computer room was closed this time. Desk person said they were updating the equipment in it. Shower very good pressure. Will be staying here again.

We needed an overnight stay while on a road trip. The rooms were large and very clean. It was nice an close to several places to eat and easy access to the highway. Front desk clerk was so friendly and helpful.

This was the nicest hotel we have stayed at off of route 95 traveling from New Jersey. The hotel was impeccable. It was very clean with updated furnishings. Starting with the gentlemen who checked us in to check out, the experience was beyond my expectations. Do not hesitate to stay at this Best Western. I highly recommend it.

This Best Western was clean and the guys who checked us in were kind, welcoming and made us feel right at home. I was so pleasantly surprised by the large size of the room as well! We drive between Florida and NY pretty often and I would definitely stay here again!

Amazing to work with from booking, check in, the stay, and check out. The staff were extremely friendly & checked in on us. Breakfast, cleanliness, & safety was 5 star. Thank you for an awesome stay!!

We've stayed here many times and have always had great stay. This time was not a disappointment. Breakfast and the hostess were excellent. Many restaurants within a short walk offer 10% discount on by showing your BW key.

Great place to stay, lots of rules. They are pretty strict about a lot of things. . No pets etc. I felt discriminated when I couldn't use their travel coupons because they don't apply to handicapped. ( I'm in a wheelchair) Otherwise very clean, great breakfast

Clean and neat hotel, courteous service, good breakfast. Would definitely recommend this hotel.Smithfield hotel. Hotel is close to a lot of shopping and restaurants. It was a good stop on our way home from Florida again and we will definitely use it again.

Our stay was very pleasant. The room was super clean and a great value. The staff was very friendly and helpful. I would totally book this hotel again. The bed was a little soft in my opinion, but that seems to be the norm in most hotels these days.

5/5 Clean….very pleasant staff…great shower …. And discounts and several area restaurants. Easy to get to and from the highway…and very reasonable rate. Breakfast was ok… Would stay again rn route to or from Florida. Have now become a Best Western member

You get 5 stars cause it's super clean and affordable. This is the most important thing for me. I would highly recommend! My only real complaint is that you have the worst pillows ever. Everything else was great and the staff was very nice and polite.

Great service and the staff was very friendly and helpful! From the night clerk who checked us in to the person who was setting up breakfast. The breakfast choices were great and varied! The only downside was whoever was located in the room above us and was walking very heavy half of the night. Not the fault of the hotel employees, and once I fell asleep I didn't hear it anymore!

Clean rooms, great service. A good breakfast. easy on, easy off from 95. Front desk staff very helpful and pleasant. Many resturants within walking distance. They were able to get us an accessible room at the last minute and it was perfect. All in all a great stay.

Stayed here several times during the past 5 years. The reason? Because the accomodations are first class. Rooms are uptodate with fabulous beds. Walls and carpets are clean and look new ly cared for. Plenty of towels. The shampoo and soap is a lux brand and plenty of it. (I use at home because of finding it at BW) Staff is very friendly, especially Chris. Breakfast is similar to others, but done with a smile and good morning by person in charge. She made sure everything was fresh and filled constantly. They have cut deals with local restaurants for discounts on meals. Price is very good. I stay exclusively in BW approximately 25 times per year, this is in the top three in the entire East USA.

Clean hotel, comfortable bed, nice breakfast good variety to choose from but refused to honor coupon charged us full price to me that is false advertising . Several restaurants nearby for dinner options.

When I travel north I usually stay at this hotel they are very appreciative get me checked in quickly and ask if i need anything. The hotel is neat and clean. They have luggage carts to help you take your bulky luggage to your room

Best Western in Smithfield is an awesome hotel stay. Every aspect from scheduling to check-out was first rate. Rate given me from to Best Western scheduling was better than other trip scheduling services. Room was immaculate. The hotel was extremely clean and quiet. Breakfast and checkout couldn't be better. Completely satisfied, thanks again

We were only there one night but it was great. Easy check in, very clean and good location. Room was very nice. We're staying again on our way home. Lots of restaurants close to the hotel also. Served a nice breakfast in the morning, basic but good.

The hotel was clean and close to restaurants and the staff was friendly. Inthe morning there was a power failure which caused us to not be able to have cooee or the hot breakfast we were looking forward to to start our day. None of which was the hotels fault.

This property is just excellent in comfort, location and service! Our room was just terrific. Do not hesitate staying at this hotel where the staff goes the extra mile. Packing and re-packing our van on our way to Florida, I left behind my briefcase and a massager in the parking lot. They were found by an employee and after contacting them, arrangements have been made to FedEx the items to my final destination. Can't ask for more than that. Thank you Best western for such a good staff!

This is about the fourth or fifth time we've stopped at the Best Western Smithfield Inn on our way back-and-forth from New Jersey to Florida. We find the hotel to be modern, very clean, the rooms are a nice size and breakfast is standard but fine. We like to stop here because it's halfway between both destinations. While the Smithfield exit on I-95 offers myriad choices for overnight accommodations we are well satisfied with the Best Western, Smithfield so we don't feel the need to try another hotel.

Hotel very nice, clean . Located by the so called outlets . So there is plenty to do . And a movie to theater directly behind it . 24 hour bitter coffee available downstairs. Breakfast . Pool and fitness center closed . Over all nice place to stay with the exseption of the girl at the front desk who had an attitude.

This was a driving trip for me to get my handicapped best friend from New Jersey to Florida. Loved the free breakfast. Never had so much variety. Staff extremely nice and accommodating. Thank you for the hospitality.

The room was clean and very nice. Driving back from Florida in three weeks and would like to stay the night again. Any discounts would be appreciated. Breakfast was wonderful, staff was very friendly and helpful

By far one of the cleanest hotels I have stayed at on I95. As a BW rewards member we frequently use BW when traveling. We plan to use this hotel from now on as we frequently travel by car. We hope that the overall maintenance of this property continues!

We stopped at BW for a one night stay. The clerk was helpful and was able to give us accommodations w/o a reservation. The hotel was very clean and the experience was the best. The location is perfect for finding a places to eat and shop.

Room was very clean, comfortable quiet night. Very good breakfast in the morning, staff very pleasant. Breakfast included make your own waffles, scrambled eggs, sausage, potatoes, bagels, muffins as well as juice and coffee.

Close to I 95 and lots of places to eat near a mall. The hotel offers a 10% discount to certain eateries, i.e. Buffaol Wild wings, Cold Stone and Texas Steak House. Due to the pandemic, Texas Steak House had a long wait time.

We had after midnight check-in. Good thing we made a reservation. I 95 south was a disaster further south. The front desk employee Jerry very friendly. The hot breakfast cou6use some gluten free options and more fruit such as apples and mandarins. The bed were very comfortable.

We were traveling NY to Fl for Christmas and needed someplace to sleep for a few hours. This hotel was available and on our route so we took the chance. The guy working the desk was very accommodating and got us booked super quick. The rate rate was reasonable and the time was perfect with 2 queens and a tv. Very clean and out worked perfectly for us.

Our stay at this hotel was a very pleasant surprise. There was nothing disappointing about the property. The room was clean and bright, the breakfast was excellent with many selections and there were hand sanitizer stations all over the place. There are all kinds of restaurants actually within walking distance and the gas prices in the area were the cheapest for miles around. Besides all the nice amenities the price was very reasonable. We were so impressed that we've already booked for our return trip to Florida next week.

Room was brand new and very spacious. Bed and pillows were perfect t for a good nights sleep. The hotel staff greeted me and were very pleasant throughout my stay. Good water pressure in the shower And good food options for breakfast.

Best, Cleanest and well run hotel om I 95. This facility is the best place to stay between Miami and Virginia, we have stayed with this hotel many times and never been disappointed it is well kept and well run, cannot say enough good things about them. Hampton and Hilton should take lessons from this manager.

Management and staff was Awesome! We had an issue in our room and the Manager came to our room within 3 minutes to address the problem and fix it immediately! Breakfast was hot and area very clean! All 3 floors in this Hotel smelled Amazing!

Was pleasantly surprised, since this was the nicest (reasonably-priced) room I have stayed in, in a long time. The furnishings were upscale, working, clean, and well-stocked. The breakfast was plentiful, and the food area was clean. Overall, a very nice and safe place to stay.

We had a very nice stay at Best Western Hotel the rooms were clean and the beds were comfy the staff were very nice. the breakfast was full of choices and delicious. The check in was very fast and the checkout was too the area in Smithville is lovely and a fun place to visit

Stopped overnight on a road trip and could not have been more pleased with this hotel. Our room was very clean, quiet and comfortable. Room was well equipped with a fridge and microwave. Bathroom was a good size. Breakfast was very good. Many choices and was looked after by a wonderful lady by the name of Mary. She made sure everything was well stocked, kept the area and tables very clean. Staff was very friendly and the next time we need a place to stay on a trip this will be our destination,

The hotel had a recent renovation and everything looked new. It was clean and the room was quiet. Check in was very easy. The staff was pleasant and accommodating. I would definitely stay at this hotel again.

Best Western Smithfield was a great hotel.Everything was very clean.Refrigerator even had a little freezer.Buffet breakfast was delicious and very clean.The lady attending the breakfast bar made sure everything was filled the whole time.Even had waffles.Eould definitely stay there again

This property has upgraded its furnishings and beds and carpets. It offers a great breakfast selections. Well served and supplied. Easy on and off the highway. Is close by at least 15 restaurants. Good parking and has very helpful staff. It is a great hotel experience.

Arrived around 6pm to check in. Checkin was quick and easy. Shortly after getting into the room the front desk called to make sure everything was good with the room and find out if I needed anything. Great location, clean, and close to shops and restaurants.

It was wonderful to have a menus to choose from. Most hotels do not include waffles. Yours does. Would recommend your hotel to anyone needing to stay in the Smithfield area off 1-95. Easy on and off from 1-95. Many restaurants are close by. We were at the Outback. Great place to eat

Although I travel I95 often, I have never stayed at this Best Western in Smithfield. Everything was perfectly done from my immaculate room to the cleanliness of the property and patient treatment received from all employees. I highly recommend it!!

Check in was seamless I call ahead and two rooms were ready upon our arrival. The staff was very accommodating. Room was clean and there was a hot breakfast. We were traveling with another couple and there was very clean and comfortable also. We would definitely stay there again.

I have stayed at this hotel numerous times over the last five years and have always found it to be clean and welcoming. The staff is pleasant and the breakfast buffet well stocked. Never had a problem here.

Nice new , clean building. Great staff . Super breakfast , especially the lovely lady overseeing the breakfast buffet. Faint smell of bleach in the room but "I love the smell of bleach in a hotel room.....It smells like...clean".

Extremely friendly and clean. We were very concerned about staying in a hotel with the pandemic. My wife is a cancer patient and 70 yrs old. Our concerns were put to rest by the staff and cleanliness of the facility. We have been driving straight through from New Jersey to Central Florida during the pandemic. We no longer feel the need to do so after our stay. This has been a very popular place for us to stay going on vacations and coming home.

I was on a very stressful road trip and stopped here for a night. I was sad that both the gym and pool were closed, but all I really needed was a clean, safe, and comfortable place to crash and this was definitely it. Can't complain about starting a new day with a fresh waffle

Clean and comfortable. We stayed at this location 2 years ago and decided to come back. It is half way from CT and FL. Highly recommend this location. Serving breakfast is a plus. Staff was pleasant. Close to highway and plenty of restaurants.

Needing a nice spot for an overnight during a long trip, this Best Western location filled the bill. Enjoyed a good nights rest and excellent breakfast the next day to start the rest of our trip. There was a lot of great restaurants located nearby for our enjoyable evening meal. The hotel was very clean and attractive and a feature enjoyed by my wife was the 24 hr. coffee bar!

Spot on clean! Very conveniently located near many food and shopping choices. Hot breakfast was welcoming and very well stocked. I could have a stayed in the shower forever. Will be back if ever in the area again. Very personable workers. Thank for the great job you are doing.

I stayed because all the reviews I read are positive. Well the hotel is clean great service and a great staff will definitely stay there again. I highly recommend this hotel. The best in the area stay stay stay

Check in staff was very friendly and welcoming. Hotel and room was CLEAN and I mean CLEAN. Everything was in working order, and oh did I mention CLEAN? Breakfast was your typical hotel breakfast, but good selection and food was actually edible. Food and dining area was spotless. Although just passing through I would DEFINITELY recommend this hotel for your stay. Absolutely not one complaint and that is a rarity for hotels these days!

Clean and quiet. We appreciate the “no pets” policy. The room was spacious with plenty of charging stations. Bed and pillows were comfortable. Refrigerator and microwave for added convenience. Friendly staff and a very nice breakfast. Convenient to I-95, with many nice restaurants nearby. We have noted this property as a good stop as we travel.

I rarely stay at Best Western hotels, but was a surprisingly good stay. This hotel is nothing fancy, but it was very clean and comfortable. The staff was helpful and friendly. The breakfast was very good. Plenty of parking and located in a safe area. Tons of dining options and the outlet mall is just a moments drive away.

Easy check in, Friendly staff, clean hotel....couldn't ask for me. We didn't use the pool but could see it from our room and looked nice. Breakfast was nice and everything clean. Would def. stay again!

Clean....comfy....Friendly staff and great breakfast. Plenty of shops and restaurants close by. Right off of Interstate 95. Trip advisor requires 200 characters or I cannot submit my review so I will keep typing until I get there.....

I stayed here this time because the BW in Emporia was sold out, however in the future I may just choose to stop here instead. The restaurant almost next door is reasonably good and has a bar which is nice at the end of a long day driving. Breakfast was good (and they served us breakfast which a lot of hotels no longer do) and the room was comfortable.

Want to stay at a place that is exceptionally clean, comfortable and conveniently located right off Interstate 95 in the middle of North Carolina? Well this is the place to stay. It's located where there are plenty of restaurants and shopping outlets.Oh by the way, a hot breakfast in the morning.

Nicest and most professional staff in Smithfield; very comfortable and absolutely pristine! Extremely well-run facility. The owners/managers are on top of every detail making the hotel one of the very best I've stayed in anywhere!

The hotel was nice. Very clean. Hot breakfast of waffles, eggs, sausage and continental options, fruit & yogurt. Staff was friendly. Would stay again. Pool is closed because of COVID. Many restaurants right there, movie theatre and nice park near by which kids enjoyed.

We were on a two-week road trip but didn't have hotel reservations for the last night of the 3200 mile drive. This Best Western was exactly what we needed for a comfortable, clean, and quiet stay. The receptionist and the breakfast is hostess we're kind and efficient.

My wife is very picky and she said this was the cleanest ever. The hotel was clean and everyone was friendly. Breakfast buffet was kept clean and full by a very nice friendly lady. We will visit here again for sure.

This is the BEST Best Western I have ever stayed in. Perfectly clean, most comfortable bed and pillows, & an especially quiet air conditioning unit. I had a wonderful night's sleep. The free breakfast was average. And you have the added benefit of a huge outlet mall just down the street.

Upon arriving at Best Western Smithfield Hotel we were greeted by a friendly receptionist. After a quick check in, we were informed of the Hotels amenities. Our room was extremely clean and comfortable. The following morning we had a full hot breakfast and the coffee was delicious. We will return to this hotel again

Dry easy check in with a very pleasant receptionist everything great loved the little extra touch of a disposable make up remover wipe, ovely breakfast with an nicest lady attendant to check out everything was wonderful about your hotel

We live in Florida, but travel annually to the northeast to visit family and friends. We make it a point to stay at this hotel and are never disappointed. It isn't 5 star in the sense that you have mints on your pillows, however every other aspect of the hotel in terrific. Clean, friendly, great customer service, extremely comfortable beds, good breakfast, and outstandingly location!

Clean comfortable perfect night sleep for stopover. Breakfast was great for the kids and on the go! Friendly helpful staff. Perfect location with stores and restaurants...Will definitely be back. Each year we stay here on the way to Florida and enjoy our experience!

Stayed one night on our way home from Florida and had a fantastic stay. The front desk staff greeted us with a smile and asked about our travels. Our room was clean, large and comfortable. It looks like the hotel has recently been updated--the carpet looked brand new and everything in the room and lobby area was immaculate. Every time we passed a staff member, we were greeted with a smile and 'how are you'. Couldn't have found better accommodations anywhere!

Friendly staff. Super clean room and comfy bed. The breakfast was good. Great proximity to the interstate with lots of restaurants and shopping close by. Great for couples, families or individuals, We Highly recommend this hotel for comfort and safety.

After attempting to stay at a quality inn in the middle of a cross country drive we were horrified on that hotel and left. We came across BW and were really happy. I have stayed at many BW before and they never disappoint.

Staff was all extremely polite. Hotel was clean and all standard amenities were met. We arrived late at night and the front clerk was very professional and helpful. The breakfast buffet had all the essentials- even my picky eater could find something he liked! Will definitely stay here again

We have been traveling to Myrtle Beach South Carolina for 21 years we always stop halfway or a little over at the best Western in Smithfield near the outlets the rooms are big cleaning service is great the breakfast in the morning is outstanding I would highly recommend this hotel

Close to 95, clean, friendly staff, and a nice little breakfast with waffles and eggs in the morning which the kids loved. We made the stop on the long trip down 95 and were fortunate to grab the last room. Oh, there's also the Carolina Premium Outlets a very short walk away if you're interested. Would definitely come back!

We stayed for one night on our way to South Carolina and it was fantastic. The staff was friendly and courteous. Rooms were exceptionally clean. We will definitely use this hotel again for future trips.

We stayed at this hotel for just one night. Check in went very smoothly and the front desk staff was very friendly. There were bad storms in the are that evening and the hotel lost power for a while but it was just a minor inconvenience. The breakfast was very good. Hot choices like eggs, potatoes, and sausage, waffles, along with the typical continental breakfast choices. The lady maintaining the breakfast area did a great job of keeping things stocked up and cleaning the tables as soon as someone left. If I needed a hotel in this area again, I would not hesitate to stay here.

We love staying here!! Mr Mike and his staff are so nice and friendly. The hotel is so quiet, neat,and clean. Breakfast was excellent with many choices. Great get a way for an adult weekend!!! Plenty to eat close by. great shopping close by.

The hotel is beautiful, clean and quiet. The breakfast was great and delicious. I will definitely stay here again. The workers were very friendly, polite, honest, accommodating and respectful. The rate was also very good.

Overall a good stay at a good location. Plenty of dining options within either a short walk or ride. The hotel was very clean and there was a good buffet breakfast which was a nice surprise during this covid era. Coffee 24/7. Pool was closed, unfortunately. Our room was clean and well appointed with a huge fridge, a microwave and a small coffeemaker (but go downstairs, the coffee is surprisingly good!). Just under an hour to the Ft Bragg area. Lots of good outlet shops a stone's throw away. If I'm in the area again I would definitely stay there again. The only bummer was the mattress on the bed closest to the window (room 308) was in need of replacement. Literally everything else about this stay was good or excellent.

Excellent excellent excellent staff was extremely friendly rooms were clean one of the better hotels on i-95 in the south , it's very hard to find a clean reasonable priced hotel between Washington and Miami but this hotel is worth staying at as long as the price is reasonable otherwise we sleep in the van to avoid the high prices and dirty rooms of other hotels this Best Western was one of the better ones from Washington DC to Miami ,

Once again, Smithfield Best Western provided a great rest stop after a 10 hour drive. The king bed was comfortable, the shower had plenty of water pressure and the towels were soft enough. The pool was still closed, a huge disappointment after such a long drive. And the breakfast was still grab and go, but they did have egg sausage and cheese sandwiches to heat in the microwave in the room so we didn't have to stop somewhere else for a bite to eat. We've stayed here twice this year returning from Florida. It's worth the long drive knowing what we can expect from this BW!

We only stayed one night...the manager on duty was friendly and helpful. She printed out directions to a restaurant for us. Covid has changed the breakfast....only microwave sandwich instead of the usual good eggs, sausage, waffles, etc. All in all, it was not terrible.

Rooms have been remodeled since my last stay and are quite nice. Although, their toilets are very low. The facility was clean and staff was friendly and helpful. Close to restaurants, gas and interstate. I would definitely stay here again.

We simply stopped for a night. The hotel was still in vivod protocols to a point but not really heavy. So with most things shut down, there is not much yo comment on!Their recommendation for dinner turned out to be the worst dinner ever, not edible.

As a couple we stay on hotels to rest the night, love clean, organized rooms and most important the smell of real cleaning, we always look for dirty spots, but this specific Hotel it exceed our expectations in everything, room temperature, smell, clean, etc. Front desk lady greet us with a smile and great information. $$$ amount stay for one night was very good.

Room was clean and inviting,.friendly host at the front desk. We had the breakfast to go and was nourishing with an energy bar, orange and a muffin The lobby kitchen area you could get hot beverages 24 hours .

From the minute we walked in until we left we could not have asked for better. The price was right. {We had a coupon.) The personnel was polite, helpful and welcoming. We felt at home. Our room was a good size and well equipped. The entire establishment was spic and span and in very good condition. Dining places abound in the area and if shopping is your thing this is the place. Because of COVID we have not been driving this area bur decided to try it again. We are glad we did and we will be sure to stay here on any future trips. This stay is the best value we have ever gotten for the money.

I was delightfully greeted by Jerry when I called to see if there was a room for the night. There was. I pulled in about a half-hour later and was in my room and sleeping in no time. I always stay at Best Western when I am traveling because they are clean and the staff is friendly. Smithfield was no exception. Thank you for a good night's sleep before finishing my trip the next day.

Upon arrival,the desk service was welcoming and efficient. The hotel was very neat and clean, I believe it was newly renovated. The room itself was quite spacious, clean and comfortable. We had everything we needed available to us. There were lots of restaurant choices in the area. The only thing that I might say is that the hotel was a little hard to find when exiting off of Rt. 95, but after a few wrong turns we found it. I believe this is probably due to the fact that new construction is going on just near the hotel. I would go back there again and I would recommend it to others. We were quite satisfied; the price was reasonable. There was also a take away,bagged breakfast due to the Covid 19 that was very adequate and of course very good coffee.

The hotel and room were very clean. The woman at check in was great, my mom has a hard time walking so she accommodated us and put us on the first floor. The breakfast was brown bag unfortunately, but we experienced this at many different hotels because of COVID. The only reason I gave it 4 instead of 5 stars was because the cleaning lady walked into our room without knocking at 8:30am while we were still there.

Not a bad hotel, very clean, not impressed with the breakfast. The remote for tv not working correctly, dead batteries as usual. Seems like all hotels are not checking the remote's batteries anymore. Other than that we had a good nights sleep.

We have stayed here in the past. It is an excellent hotel. Very clean and sanitized. Beds were very comfortable and shower very clean with plenty of hot water. The coffee and juice in the morning were very good and the bag breakfast to go was much better than we expected. The staff were very friendly and helpful. I would rate this hotel 5 stars!

This was a great location--next to an outlet shopping center, a LOT of food options less than 3 minutes away by car but also walkable. The room was clean and well decorated, the bed was comfy. The only thing that caught me off guard was that a train went by, honking its horn, fairly often...I think the last one was around 11:20pm...I have no idea where the train or the tracks were but I could see that it might disturb someone who is a light sleeper. Something is being built on the lot next to the hotel, they started construction around 8am; they weren't particularly loud but were doing something that shook the room...I was up so it wasn't an issue but I don't think it would've woke me up either. My parents were on the other side of the hotel and didn't hear or feel it. The staff was great and the location--right off I95--was perfect. I paid about $70/$80 for a night, for that I would stay again.

Friendly helpful staff. Clean rooms.Plenty of parking. Located near several restaurants and d movie theater. Large variety of shops within walking distance. Close to I 95. All the facilities are not working yet but should be shortly. A bagged breakfast is available.

Well worth the stay. If you are traveling in the area, this location is a great choice. Room was very clean and the area seems extremely safe. Would stay again if I am ever driving through. Do not hesitate.

The room was very spacious. The facility was extremely Clean. The staff was very friendly. The Pillows were not good for me but overall worth every penny. Great plus the complimentary to go breakfast and 24 hours coffee machine.

Stayed just one night, but everything was above my expectations. We have been staying at different Best Westerns and this is by far the best this year. Smooth check in, bed was really comfortable and best of all the coffee was great. I was acknowledged for our Best Western status. They served a bag breakfast, but included a microwavable breakfast sandwich.

This looks like a fairly new hotel. Everything new and clean. Super close to outlet shopping. Not far off I-95. Great customer service at check-in. Easy contactless checkout. Grab and go breakfast(due to covid) was a muffin ,granola bar, yogurt offering and a fruit cup. A different hotel chain offered me a pop tart the previous breakfast. 24 hour coffee station. Refrigerator and microwave in room.

You will find the rooms clean. Good tv channels, quick check-in. I absolutely love the high shower heads, especially for tall people. Plus close to lots of restaurants. The rooms have a nice clean smell. The place is spotless.

We stay in this nice clean hotel second time coming from Florida and enjoy cozy atmosphere. Staff of this hotel very friendly and ready to help. Check-in was smooth. The location of this hotel was just fine

Very nice hotel. Very clean and room was big. The only problem you could hear the person above us walking around. Yes I would definitely stay there again was traveling home from Florida. Breakfast is bag

we always stay here on the way to Florida and also on the way back. Nice clean hotel, good breakfast, located is good, plenty of food places, gas, etc. near Hotel. Price is always good. book ahead sometimes its sold out during high season.

We stopped here for a night on our way down south. The hotel is impeccably clean and well maintained. Check-in was smooth. Now for the bad - the walls are paper thin. The people next door ran their television the entire time (including the night, 4 am in the morning, truly all night) we were there. Called to try and get a new room but apparently they were fully booked. The front desk rep called the room next door to ask them to turn it down, to no avail. Such people should be blacklisted from staying at the hotel again because it results in lost business. Noisy bathroom drain every few minutes as well. Also very loud every time anyone in the room upstairs walked across, which luckily was not that often. So, unfortunately this place is cheaply constructed. We had planned to stop here on our way back but there is no way that is happening now. We will drive the extra half hour into Raleigh to stay at a higher end hotel.

this location was just fine- clean well organized and all the staff i encountered wore masks and did social distancing. i did all my own cleaning upon entering the room but thats me. the only issue was the to go breakfast. i understand due to covid no hot breakfast but the to go was a joke. an over ripe banana, a muffin and granola bar. yes this is what comes in the to go bag. offer something a little better or some credit at a local fast food location. this was not acceptable.

Clean, comfortable, typical Best Western. Restaurants nearby too. Exercise facilities 100% non-smoking, Indoor pool Heated. Complimentary continental breakfast, usually includes coffee, juices, tea, milk, cereal, oatmeal, yogurt, scrambled eggs, sausage, bread, biscuits, muffins, Danish, fruit salad, fresh fruit, and hot waffles. With Covid, we had grab & go bags: Cereal, banana, milk, coffee, juice, yogurt and muffin.

Highly recommend! Staff very professional! Not much of a breakfast only down fall. Coffee was very good! Loved the hallways and new carpet! Again very clean. Quiet and right off of the 95 -for easy travel, they are working on the road back to the Hotel currently-a little rough.

No problem here. Everything one would expect from a better-than-average motel. Price was good. Staff was helpful, polite and friendly. Room was clean. Coffee 24/7 which many motels do not have. Definitely will stay here again.

Everyone was super friendly. They were very professional yet down to earth, as us southerners say:) The room was very clean & made you feel at home. I always stay here when I visit with family. They are the best!

We enjoyed our stay but the road we had to take to get in there was TERRIBLE!!! I literally had to walk the car or loose a bumper and tires. Also disappointed that the pool was not opened. Somewhere in their notes it should of told us that it was closed before we booked our stay. Also, maybe a little more variety in their sack breakfasts. Bed was comfortable and staff was friendly and helpful though.

We stayed at the Best Western Smithfield this past weekend prior to closing on our North Carolina home. Room was modern and very roomy and comfortable. Staff was friendly and extremely helpful. We wholeheartedly recommend this hotel.

Right off 95, a great hotel to stop for the night. Super clean, comfortable beds -well done for our quick stop. Staff friendly and efficient. And—It was a reasonable price! Close to restaurants and shopping. Would stop here again.

Great place to stay . Would highly recommend. Very nice and clean. Staff was very nice and helpful with our check in and out. Did not have breakfast area open because of virus but had a bag with food to go.

We have stayed here twice when visiting the area and will do so again. The location is perfect. Rooms are clean and the staff is friendly. The only negative is the noise from the street that loops around next to and behind the property.

Very clean and a welcomed luxury in this day of COVID-19!! Staff was friendly, room was spacious and bed was comfortable. TV is very small for the size of the room, walls and floorboards are very thin - we could hear everything and everyone. Only grab and go bags for breakfast, but had coffee/tea station in lobby. I would highly recommend this facility to family and friends.

Very clean and comfortable hotel. Excellent free breakfast in spite of COVID19-related restrictions! Close to other restaurants and fast food facilities. In close proximity to outlet shopping center. Easy access from I-95.

The hotel is very nice. Checkin was quick, easy and staff was very friendly. The room was nice. Bed was comfortable. Shower water pressure very good. Close to lots of restaurants and the Carolina outlet center.

Traveled from Massachusetts to Florida, this was the perfect half way stop. Hotel is new looking with modern decor and extremely clean. We've stayed at higher rated more expensive hotels that weren't as nice as this Best Western. Very comfortable beds, nice bathroom with great water pressure, convenient fridge and microwave. Pleasant staff and fast easy check in. Breakfast was a fruit cup, muffin and cereal bar due to Covid. Coffee available 24 hours and was good. I highly recommend this hotel!

one of the cleanest hotels I have ever stayed in. A little tricky to fine the right way to get into the parking lot, I didn't see the signs first time but very much worth the effort. Would be pleased to stay here again.

We needed to travel and wanted a safe clean space during this pandemic. We found it here, nice clean room, to go bag breakfast, mask wearing and all reasonable precautions taken. Highly recommend. We have stayed here before and will again always a good experience.

The room was immaculate, and the shower was working great, not like some I was in, and the bed was very comfortable. They offered water and a snack. Can I suggest one thing would be gluten-free snacks for those that have wheat issues? the other suggestion is to have a coffee maker in the room

Very professional and helpful staff. Rooms and lobby very clean and well appointed. Staff went out of their way to place me in a room close to exit due to my mobility . I would highly recommend this hotel.

Great hotel close to I 95. Very clean with COVID practices in place. Lots of restaurants and stores nearby. I would recommend to anyone who needs a place to stay in the area. Sheets and towels were bright white!

Great room, clean neat has everything you need, comfortable beds great room service good breakfast swimming pool friendly checking in nice dining room always fresh coffee exercise room close to restaurants quiet

An excellent hotel to visit while traveling the Eastern seaboard, that is convenient to shopping, restaurants and historical sites. Excellent service; comfortable beds and a quiet location. We will visit again.

We all don't see things the same way,but this is important to do but be honest because it hurts the Hotel plus the guest,I have found most people leaving a review is honest but there are a few that don't and will not no matter what.I have stayed in hotels that have reviews and knew the ones that were posting a negative review just because they are not able to help themselves.I have spent may stays at this hotel,and i can say there is one thing that upsets me,but its not the hotel's fault,i have trouble using the snack machine because there is always chips, pretzel,n any bag that is very light and always at the top and gets stuck trying to fall to the bottom.After saying that i find no problem with the hotel.One thing i don't look forward to hearing is noise from rooms next to mine,and the one on the top of my list is,,,,,people that slams their door,i would bet that have problems with their doors at home if they do this all the time,but thanks to this hotels i hear neither one and the door controls stop the slamming,i would stay at any hotel that has this on their doors no matter what.The staff all of them are at the top of the list for the work they do,i'll always stay at this hotel when ever i'm in this area.So if you want a great night in a clean,quite hotel,this is the one you will enjoy the net morning when you wake up,and when this virus is over they have a wonderful breakfast to get you on your way.

This was our second time staying here & did not disappoint. Our room was spacious & clean. It was nicely appointed, including ample outlets & USB ports on the nightstands. The refrigerator & microwave we're both clean but did not use them. Strip mall with many food venues within walking distance. Will definitely stay here again.

Absolutely a great place to stay and highly recommend this to be part of your trip. You will not in any way be disappointed!!! Extremely clean, and up to date furnishing. Looks brand new. This is my fourth stay and am always completely satisfied.

The new furnishings are very, very nice. The new carpeting is Wonderful!! I dislike cold, cheap flooring. A double room is very spacious. The building is situatied well ( set back from highway, good location, decent view). I was not able to call our room, Not good. Front desk staff, All Good! Too bad Covid-19 has indoor pool closed.

I was looking for a place to spend the night that was right off I-95 on our trip down to South Carolina. I picked this place, and it was great. The hotel looks very new. The room was huge. Great king bed. Lots of space. Larger than average refrigerator in the room. Bathroom was large. The only downside of the hotel was the front desk wasn't super friendly. No issues checking in, but she didn't seem to be too interested in customer service. The only other thing to be aware of is that the area is very confusing from a traffic perspective. They are building more shopping and there is a lot of construction in the area. It's a little confusing making your way around the immediate area of the hotel, but that is really the only downside.

We have been here many times in the past. With everything going on this year, travel has slowed down. My wife had a heart transplant a few years ago making a mask important to us. The desk clerk did not have one the the entire evening. Not during check in, not when we when to dinner and again when we went out to do a little shopping. They have a big sign on the door that says to wear a mask. Rant done The hotel is nice and has everything you would need for a night or a few days. We will probably be back sometime in the future.

I was able to check in quickly and the location was perfect. The staff was friendly and was always helpful. The hotel was extrs clean and beatiful. Checking out was a breeze and I'm looking forward to the next stay at their location.

Very nice hotel and in a great location, many places to see and lots of good place to eat and they have great breakfast that they serve in morning.This is one of best western hotel for price and very friendly staff that work there

Clean and very covid compliant. Staff in masks. Easy access off 95 although need to watch signs to navigate just past traffic circle for entrance to hotel. Offered to go breakfast bag packed with goodies. Felt very comfortable staying here and would recommend to anyone!

Love the Best Western. It is everything that I want and need in a hotel. Very clean, warm, friendly, cozy, and safe.The staff is very helpful, I have never had a problem of any type here.It is close to shopping and plenty of places to eat. If you are looking for a place to spend the night near Smithfield you cannot beat this hotel.

Jessica was welcoming & helpful to provide takeout restaurants for us. The room was clean & comfortable. We were provided a breakfast bag & coffee/juice/yogurt self-serve bar. Thanks for a safe & restful stay!

We stay here on our trips to FL. It is pet free and that is what we like the best. We love pets, but not in our bed! Clean, safe property, bagged breakfast , lighted parking lot. All good. Checkin was professional too

Overall, this hotel is one of the cleanest hotels I have been to. They have taken COVID measures seriously and shows with the cleanliness. It is a bummer that the pool was closed with a few other things but that's the case with a number of hotels during these times. The staff were friendly. The hotel was convenient to the highways, restaurants, and other places. Was sad to leave the hotel and would definitely consider staying again when traveling to the Carolinas in the future. Keep up the good work.

Nice hotel with large clean rooms. It is very conveniently located to restaurants and shopping. Friendly and very helpful staff members. Would definitely recommend to anyone who is passing through the area.

This was my 2nd stay here. The location is great for shoppers, the rooms are very clean and comfortable. Social distancing is taken very seriously as it should be. I will be staying here again in the future.

Our very favorite BW on the entire east coast! Hats off to Mike Patel and his staff! Super clean, beautifully furnished and well maintained. Staff is pleasant, knowledgeable and friendly. Grab and Go is very good and you were asked if you would care for an omelette to be heated in your room microwave - a nice, unexpected touch. We will return on our way back from Naples to DC , four trip a year.

We have stayed here several times and have found this BW a great place to stay. The lobby and surrounding area was clean. The room was very clean and fresh smelling. There are lots of restaurants around. Definitely our go to point when headed that direction.

Easy access from I-95 exit 95. Clean and inexpensive and front desk staff was friendly. Due to covid they give you continental breakfast to go. Lots of stores and restaurants in the immediate area. Well lite and secure hotel.

This was the halfway point of my drive from N.H. to Florida. Right off the highway, & plenty of options for food. Easy check in & check out. Clean room,comfy bed, everything I needed. Staff pleasant & professional.

Could hear the traffic from outside. Other guests staying on floor very noisy til 3 in the morning. Freight train close by, so you can hear the whistle when it came through. Many other hotels in area. Staff not very friendly Y.

When I travel from Pittsburgh Pa to Topsail N.C I Always stop at this Best Western. The hotel is very clean and the manager Mike keeps the place inside and out immaculate and up-to-date. You will not be disappointed with your stay

Great place to stay on our way down to FL. EZ on/off I95, steady AC with not much noise, guests are spread out quite far due to Covid; we did not see anyone else on our floor. You can walk to 5 restaurants! We felt comfortable and safe.

Just passing through headed to Florida transporting a car. Very clean and comfortable. Front desk was friendly lobby was clean. I'd like better breakfast even with Covid I have gotten hot breakfast wraps we had to heat

I loved my stay at this hotel it was Very clean with updated rooms the beds were so comfortable i loved it would stay again and again and recommend to my friends and family great job on the decor it felt like a resort of some sort .

This property is a wonderful place. Guest services are very nice. The property is clean and very well landscaped. We got into our room and AC wasn't cooling that great and guest service took care of us right away. We enjoyed our stay.

New, or recently refurbished, immaculate property. The staff was gracious and helpful. The room was spacious, well appointed, and exceptionally clean. Location was close to I95 (but not too close) and easy to find'