Best Western Hotel i-City Shah Alam,  Shah Alam

4.0/5  - basé sur 266 notations.
A-GF-01, No. 6 Persiaran Multimedia, 40000, Shah Alam, Malaysia - Ver el mapa
+603 5521 9000 +603 5521 9029

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Con una estratégica ubicación en Sham Alam, una importante ciudad satélite que ofrece excelentes conexiones de transporte a Kuala Lumpur y a su aeropuerto internacional, el Best Western® i-City Shah Alam le ofrece la opción de alojamiento idónea para sus escalas de vuelos nacionales e internacionales. Este moderno hotel de 18 plantas cuenta con unas elegantes habitaciones y suites con acceso gratuito a Internet Wi-Fi. Con una amplia selección de opciones de comida y bebida, incluyendo un restaurante abierto durante todo el día, servicio de habitaciones las 24 horas y una cafetería con terraza al aire libre, aquí podrá degustar una completa selección de suculentos platos asiáticos y especialidades internacionales. El amplio espacio para conferencias y banquetes permitirá a los huéspedes en viaje de negocios trabajar con la mayor comodidad. Este hotel está situado en el moderno complejo i-City, que también incluye un parque de atracciones con espacios cubiertos y al aire libre con un fácil acceso desde tres de las principales autopistas de la zona. El Best Western® i-City Shah Alam ofrece lo último en comodidad y conectividad para todo tipo de viajeros.

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Excelente
 
83
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99
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63
Mediocre
 
20
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6
Con amigos Con amigos 11
De negocios De negocios 80
En familia En familia 124
En pareja En pareja 37
En solitario En solitario 13
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Best Western i-City Shah Alam,Shah Alam
  • 4
    « For i-City visitors, it's a good stay »

    Stayed here before. Don't have much to say. I was satisfied with everything except the breakfast buffet. There needs to be better variety. The last three times I spent the night with friends over a twelve month period, I found that the breakfast selection is sooooo limited. They can definitely do better.

    5
    « best hotel »

    i love the hotel so very much as the i city colorful garden is just a walking distance. i love the brand-new furniture, complete with hair dryer and iron-board(as per request) the breakfast is superb. and the scenery of the cafe is so cosy.

    5
    « Nice Place Nice View »

    The view from my room at night was so magnificent :) The breakfast menu was good. The room service not too friendly, but the receptionist was nice. There were some small fishes at lobby, you could bring them into your room. :)

    4
    « Nice place to stay area shah alam or klang »

    clean room with comfortable bed. enjoy staying here. also here have theme park suitable for kids and family. the front officer quit nice. a lot space for car park with high security and make you feel so safe.

    4
    « working away »

    overall good hotel clean friendly, didn't find the food too my taste although was acceptable. Good location for my trip. Very Friendly Staff very helpful. I city was an interesting complex well suited too families not of ant particular interest to me though.

    4
    « Working trip for attending course »

    Good experience for a 1st time visit to Shah Alam for Business course for 1 week. Whilst most of the day time was spent at the course Venue at I- Soho, the evening and night at Room 0704 was comfortable. The house keeping was good except on 1 occasion when small towels were not placed in the wash room as no more were available...but 2 pcs were delivered upon request.

    5
    « A Comfortable Holiday... »

    Being a helpful and soft spoken person upon our reservation room handle by Ms. Rahimah and Mr. Hafiz. On the day, we arrived in the lobby to check in and we were handle by Ms. Jessie, Mr. Fikri and Ms. Zai with warm welcome and charming smile. Also many thanks to house keeping team, Jafri make we feel like home.

    4
    « Smooth check in and check out »

    Very impressed with professional and friendly front office staffs despite confusing requests from our group. Breakfast is good with many local dishes to try. Some minor glitches have been looked into by management and I trust they will be improved. Definitely will come back next time in Shah Alam.

    3
    « New Hotel »

    Clean rooms. Fair breakfast. Good lunch. Good location however no taxis can find this place easily due to poor signage. Outside the hotel meal options are poor. Not enough restaurants and no bars. If they can improve the signage to the hotel and increase the number of meal and bar options, I will give it a 4 stars.

    4
    « Best Stay »

    We traveled in a family of 5 and booked 2 connecting rooms for 1 night. We had a value for money 2 larger rooms, ample room amenities and cleanliness. Nearby i-City is walk a-away and very convenient. Will recommend friends and families and will definitely come back to stay.

  • 3
    « 2 days work »

    The room have all the basic needs, a little bit small if travel with family. limited choices of food. we have function at level 6 but when it was lunch time, the the seating is not enough to seat all participant.

    3
    « Review »

    The room and food are nice. The only area lacking is, the room service is very poor. Front office people are very nice and helpful. We enjoyed. The bathroom accessories are not provided, we need to call them to supply, which found somewhat disgusting.

    3
    « 3.5 stars »

    I stay for 2 nights for business purpose. Overall it's a simple hotel but still has a nice ambience.the room is clean and just nice for small family. No bathtub for deluxe room. No fix shower attach which makes the shower handle kept moving on strong water pressure. Food is okay and acceptable. Walking distance to icity and close to business centre seksyen 7.

    4
    « A clean and well kept hotel near to i city. »

    My first time in a Best Western Hotel. This is a well kept and clean hotel. The room we booked was small to fit in extra bed. Managed to get an upgrade with minimum charges to fit extra bed. The reception was very helpful. Room was clean. Real five star standard. Breakfast so ok. There were even roti canai. Recommend to all who comes to i - City

    5
    « Best Western Hotel Shah Alam »

    Comfy room with so many helpful staff from the reception counter, the cafe and the house keeping team. The food prepared during breakfast was so good. It was a pleasant day and will be stay at this hotel again.

    5
    « Ideal Location for Corporate Activities »

    I had a pleasant 5 nights and 5 days at Best Western I-City Shah Alam on a recent business trip. The food served at breakfast and lunch was terrific - there was a wide variety ensuring one was spoiled for choices. Considering that the gym which I frequented was well equipped, a swimming pool, had there been one, would have been a refreshing complement. Nevertheless, a short jaunt in the grounds of the I-City was most absorbing, with its non-stop carnival-like atmosphere.

    5
    « A wonderful experience »

    I stayed in Best Western i-City Shah Alam on March 20, 2018 in KL, Malaysia. I have been to many Best Western hotels in many different countries before, but this one was the best EVER! For me, the remarkable and unique offering of BW are the staff, in particular the committed and friendly and devoted staff. Special shout out to SITI who it was a pleasure getting to know, she even prepared a small gift for me, i really appreciate it, thanks a lot.

    4
    « Comfortable and Friendly stay »

    During my visit to Kuala Lumpur I stayed two days at this place with my family. Rooms was spacious and clean. Breakfast buffet was quite delicious and pleasant. Staff was very responsive to our unexpected issues, special mention to Ms Rubinee. Check in and out timings are really flexible. The place is just adjucent to I-City theme park station. Overall stay was quite satisfactory. Value for money was assured. I wish them a good buisness year.

    2
    « Unsatisfaction of Arrangement »

    I booked for deluxe room. Air-con is not cold enough. Main door is not function well. TV system not updating. When i told counter my last visit is in 2017. The computer system can not find. I called hotel asked i-city have water prior booking. Officer said yes but not telling me water park is no water. My kids missed the water park. The deluxe room looked same as superior room size but charge at higher price. The officer said will check and revert to me whether provided us deluxe room but no reply from him. I hv to pay RM400 for one nite with air-con & door problem and without access to water park. And can not enjoy the promotion of one more room provide because not promise can arrange 2rooms next to each other. This is my 2nd visit. My kids exciting visit i-city because of water park & digital light. I wish Best Western can consider one FREE nite stay to us (4paxs) for our next visit.

    4
    « Friendly staff »

    Have one of the most friendliest staff in the hotel community. Make me feel at home, all of them can speak English very well. With every morning greetings and smile, make my day always on the sunny side. Thanks BW I-city Shah Alam.

  • 4
    « supprise birthday »

    excellent arrangement by Adriena and team. i only request a slice of cake to deliver to my room. but they do a simple decoration on the bed. got a balloon and a card with our picture. thanks a lot BWicity

    5
    « Family short trip »

    This review is to inform all the traveler that we were very happy with Best Western i-City Shah Alan treatment at their facilities during our stay. We could see from day one that the hotel service has a great quality, both because of its comfortable and appropriate facilities, as well as service and constant concern for our comfort. Thank you especially for being aware of our requirements. Thanks again to the Front Office Manager Ms. Fiza and her Front Office Team, that made our stay a good time, comforting and secure. We are sure that when we return to your city, we will go back to your hotel. Success in her future endeavors.

    5
    « Quite a surprise »

    We stay at the hotel which was very nice and clean and within proximity to the attractions. Staff were excellent. Ice city is a must with all it rides and etc. What an experience. Far better that london' s winter wonderland.

    5
    « Good... »

    I am still satisfied with my second visit to this hotel. Thanks to clean facilities, support, and kind employees. The scenery around me was very beautiful, too. I came back with good memories. Thank you.

    4
    « Love the hotel foods, Clean and Great Service. »

    Me my daughter and my little brother stayed here for 3 nights. The reason we pick this hotel is because we wanted to go to I City Theme park and Water Park. Its only a few mins walk to the park from the hotel. This hotel looks new. The service and housekeeping really friendly and helpful. On our 2nd day, my daughter was having a fever and vomit. Our bed was messy and dirty so I ask for the housekeeping to clean up while we went outside for a while. When we return the room was clean as new, Very tidy, They also left me a not wishing for my daughter recovery, That is very sweet. And also the breakfast is really good. I love the dimsums, and fruit juices they serving. My brother loves the fried chicken and noodles. While my 4 year old daughter love hard boiled eggs and scrambled eggs. We had a pleasant stay there and If anyone wants to go to I City Theme Park, this hote is a top pick to stay. You wont regret it I promise.

    4
    « Good service »

    Such a nice room with good service and delicious food.Like to been here again and gonna recommended this hotel to friends and family to stay here to.Gonna back here again and really enjoyed this place.

    3
    « Room defect and cleaness »

    My arrival on first day on 12 th Jan 2018 between 330 pm was warm welcome and smilling staff and room was ready given for me. Upon reach to my room between 340 pm ,Suprising Eng staff was inside the room check the Router TV and my bed was not ready and Eng staff called Housekeeping staff to make up the room and change the bedsheet and duvet.I have to wait again for the process done by Hskp Between 1900 pm ,Suddenly my TV was problem and cant watch around 20 minutes and report to Reception staff at 730 pm .However upon return to my room TV was not FIXED yet and their still doing the TV router for almost 20 min till my frustration and disappointed cant be longer anymore.Have called to Reception staff to request change room and mention their would call me back to my room but wait till 945 pm for almost 20 min just sit at room for a staff send the key for room change. But,Enter the new room everything was prefect TV and aircond However found welcome card belong to other person which earlier block for him.Anyway management should look into the room defect by monthly and system room clean but NOT yet clean at room for a customer to wait again outside corridor.Im not expecting any service recovery at least follow up as a urgency when guest complaints and continue give the feedback.Its a waster time from 730 pm till 9 pm Eng staff cant fixed the TV for me and one hour half also

    2
    « Decent rooms but lower expectations »

    Was on a business trip and they put us all up in I city for convenience. Rooms are decent. Small but adequate. Amenities are what normal no frills hotels provide. Front office is not awesome. Check in took me 20mins to look for my booking which was suppose to be paid. I am made to pay for my room. Upgraded to a premier room which is bigger but aircon in the room makes a waterfall noise while you sleep. Bad sleep for the whole night with horrid pillows Breakfast - sufficient fare Location - in the middle of no where.

    4
    « One-Stop Living Entertainment »

    Simple lobby but good hospitality fro the front liners.Self-service welcome drink was available. Front Desk Agent was very helpful although a bit payment trouble was arisen, because of my company hadn't had a corporate account yet. Room was simple and clean, and they had the option of smoking & non-smoking room in the different floor. The breakfast was superb for this class of hotel, quite complete and the taste was good. The hotel's soundproof was good although it appears next to the entertainment park. The facilities are complete, so you won't feel bored if you want to go outside the hotel. My conclusion is HIGHLY RECOMMENDED!

    5
    « One Night Stay »

    The hotel ambiance is super chill, the room was nice and comfortable. They upgraded me to deluxe for free, stayed on the 15th floor. The view was great at night (not so much during the day cause you can see the water processing plant but I didn't mind it). TV quality could be better, was hard to watch a movie in non-HD so I ended up watching shows on my Macbook instead thanks to their super fast WiFi. Overall a great experience.

  • 5
    « One of best hotel i ever stay »

    Good service, nice place to stay when we was at shah alam,kuala lumpur. Stay at here can reduce our time go to KLIA and if we had go to i walk or i snow we can go by walking because its near this hotel

    5
    « My first review for this good hotel with great service »

    We visited I-CITY in DEC 2017, and stayed at Best western for 3 days. Upon arrival we were greeted with the most welcoming greeting and the best smelling hotel ever. Once checking in we were led to our rooms. The rooms were clean, and the service was equally as good. The one thing that really stood out for me in particular was the customer service received from all the front office staff, especially manager on duty Ms.Rubine. Rubine assisted us with any questions or issues we may have had. She is definitely a key to the outstanding customer service that we received and no doubt that other guests also would have received. Overall I would definitely return to the Best Westen I-City for the service and the smiling faces of the staff. Thank you BW, see you in Jun :)

    4
    « Clean and Comfortable »

    Pros: Room is clean, walking distance to I-City attractions, friendly staff, breakfast is tasty, wifi provided. Cons: Exhaust fan in the toilet was blocked, need to wait contractor come to check on the next day, so the smell cannot exhaust out from toilet.

    3
    « Standard Breakfast Menu »

    Actually the room amenities already quite good. Only the breakfast quality is very standard. Also the breakfast menu is very limited. You need to improve the breakfast quality. The other thing its still ok.

    4
    « Hospitality service at the par level »

    Service given from check in processes until check out is good, guest service assistant welcome us and makes me feel warmth. Infos given all very clear. Just the rooms bit rusty and the aircond bit noisy but its not really matters to us. Keep it up the good service

    3
    « Visit during Christmas »

    We lived around Setia Alam area but still plan to stay a night to celebrate the Christmas at i-city. We arrived around 1.30pm registered and the hotel staff said the room yet ready so we request for a call once it is ready. After 3 hours window shopping to kill time we didn't receive any call. So we just go back to the hotel and manage to check in the room at 5.30pm. The bathroom was clean but the room is really dusty. My 4 years son keep sneezing non stop. We believed it is from the aircond as everytime we turn up the fan we only breathe dusty air. The hotel need to conduct proper maintenance for the aircond and the room.

    5
    « Great location »

    The rooms are clean and confortable, plus the location is strategic and the view from the rooms are amazing. The view cafe is a must place to have breakfast. The staffs are friendly as well, you will always get a warming smile and wishes from them.

    5
    « Close to [email protected] City »

    ***Note: we may occasionally make comparison between Best Western (BW), i City Shah Alam and ibis Styles Frasers Business Park, KL, both 3-star which we have recently stayed in and both are in the state of Selangor, Malaysia. *** ??????????????????? Checked into BW i City Shah Alam on 15 Dec 2017 and was given room 711 for 2 nights. Front desk staff, Rubinee (I think she is the manager) was friendly, patient and reassuring. She really puts guests at ease. We were upgraded to a deluxe room for our 2-night stay which was about 230-250 sf in size. This was only our 2nd stay with the BW chain, the first time was in the US in 2000. 17 years have gone by, we could still remember that BW in Los Banos (Victorian House) vividly. We could see the LED lighted condominiums and the Ferris Wheel from our room window. They looked beautiful at night. Marsum, the housekeeper for 7th floor was an extremely friendly and very neat in his housekeeping skill. My partner left a rosary (unsure where in the room) and when we returned to our room, that rosary was placed on our bed in a straightened manner with the crucifix facing upwards. Wow! We were impressed with Marsum's precision. Both thumbs up for Marsum! BW's deluxe room was definitely bigger than the room we stayed in ibis Styles in KL in July/Aug this year (please see our review). Everything in the room was good except of the choked sink when more water flowed from tap and lack of slippers, hand towels and face towels. Gotta call front desk for complimentary toothbrush sets too. Breakfast was served on the 5th floor. Variety was undoubtedly better than that served at ibis Styles. At BW, there were 2 stations: egg station and roti prata (Indian pancakes), thus the food at these 2 stations were hot! More appetising breakfast at BW as there were HOT food than ibis Styles as the latter's food were mostly cold, despite putting food in stainless steel trays with warmers. The other trays of food at BW, if had been recently replenished, were hot; if they had been replenished a while ago, they were also cold, just like ibis Styles. On 16 Dec, breakfast area situation was ok but not so on 17 Dec when many trays were empty and shelves for plates/bowls were empty for all stations except the fruit section. Location of BW was our main consideration for our choice. We wanted a hotel that was close to all attractions of the theme park and BW was only 2-10 min walk from almost all attractions. 2 hotels in the vicinity and BW was the only international chain. There will be an upcoming Doubletree Hotel in i-City ultrapolis which we don't know when the completion date is. This upcoming development comprises Grade A offices too. In terms of proximity to theme park, Best Western is still much closer. Locating BW hotel parking, aha, is an adventure - a prelude to attractions at the theme park. We parked our car in another block initially, still underground, but we had to go above ground before we could reach BW. If it didn't rain, no problemo, if it rained, then unloading and loading of luggage would have been cumbersome. Rubinee was very kind to provide us with a map and circled entrance/exit A that we should use before we could reach BW car park. We were so used to Google map and i-City theme park's colourful and kiddy map was not given much emphasis & importance in our minds. Had we studied that colourful map more carefully, noting the restaurants and mini-mart, we would have found our entrance A on the first day there when we returned to the hotel after a short trip. Having said that, the letters of the entrances/exits to various carparks of the theme park as indicated on that colourful map were NO where to be found on the [email protected] After exiting from expressway, upon arrival in i-City, follow that slope up the hill, drive around the peripheral of i-City where you will see flamingoes figurines on multi-storey carpark facade on your left, then come the giraffes. Continue to drive around i-city and you will see entrance to i-residence, skip that and the next entrance will be the entrance/exit A as stated on the colourful map. At this entrance, you will see KFC restaurant and Subway too. Follow the sign that reads ?Hotel? and you will eventually arrive at BW carpark. Hey guys! You are going to a theme park, thus enjoy the adventure of locating BW carpark first. Carpark ticket has to be validated by front desk AND a machine located to your left after you leave BW's main door. <please note that when you do your round(s) around the peripheral of theme park trying to locate BW car park entrance, once you arrive at i-Gallery means you have missed your entrance/exit A as stated on your colourful map and have to restart. Back to Square One, guys... Have fun!> Thank you front desk staff, Farah for the late check-out granted as I needed to rest after breakfast and medicine. Check out was swift. Areas to be improved, mainly at breakfast area:- 1. 16 Dec: Cutleries needed to be collected by ourselves. No one told us and also cutleries were placed at one corner, not together nor close to plates. We just came from Hatten Hotel Malacca, we forgot BW was a 3-star hotel. We requested for spoons twice before we got them. This was after we went to the corner and only managed to collect fork, no spoons were available. 17 Dec: We saw a waiter laying serviettes and cutleries on a table for other guests, huh? Hmmm... we were confused... were the cutleries supposed to be laid on the table by BW staff or by guests themselves? At ibis Styles, we collected cutleries on our own. BW is also a 3-star hotel, so we can be understanding and collect cutleries on our own but staff's action for all guests should be fair and consistent. 2. 16 Dec: ALL staff at breakfast area did not wear a smile on their faces, they looked lethargic. The word is, ?ALL?, a stark contrast from the cheerful front desk staff, Rubinee and housekeeping staff, Marsum. 17 Dec: we observed that some staff wore a smile when they conversed with one another but NOT with GUESTS. Strange attitude for service staff. 3. I have been sick for a few days. On 16 Dec, I needed warm or hot milk to eat my cornflakes with, only cold milk was available on the table. I asked one staff but I forgot who she was because all lady staff wore the same colour tudung as it was their uniform, hard to differentiate. No one returned to assure me that I was getting my hot milk nor anyone who asked me where I was seated so that she could deliver the hot milk to me and I was left standing there like a fool at the cornflakes table for 5-8mins. Then, I tried to ask other staff (body language only, I was on a surveillance mode, looking for just one staff that I could turn to but none was perceptive enough to even ask if they could help?????????.) Best part came: I approached the egg station bespectacled lady staff who had then left her station and was helping to clear plates where I could get hot milk and she asked me to look for ?those in service?. I then asked who was/were in service? And she said something about someone/those wearing gold?? Following the direction of her index finger, I didn't see anyone wearing golden uniform? On 17 Dec, while waiting for my omelette, I finally caught a glimpse or two the name tag of the bespectacled egg station lady staff, print was too small, it was either Harzina or Hamina or something. A Chinese male guest who spoke in English (either Malaysian or Singaporean), went to Harzina/Hamina asking for a ?soft-cooked? egg. Ahem... even I haven't heard of a soft-cooked egg (he probably thought the opposite of a hard-boiled egg is soft-cooked egg), I believe he meant half-boiled egg??????, again she asked him to look for those in service (Aha! This meant I didn't hear her wrongly on 16 Dec), the Chinese man said the people in service had asked him to look for her (Harzina/Hamina). Chinese man, after not getting what he had requested, walked away flustered. After a while, I met him and his friend while we were all getting food, he was still angry and kept complaining to his friend. **Only one saving grace for the F&B team: on 17 Dec, I needed hot milk or hot water, I can't remember now, one Chinese waiter or supervisor said he'd send it to our table. I didn't ask him to send but he offered to send. I was impressed! At least amidst a whole team of apathetic waiters and waitresses, there was still one soul who showed passion, enthusiasm and commitment in his job. ** We stayed in 8 hotels during our recent 11-day West Malaysia trip. We usually grade hotels in accordance to the amount of service derived from the amount we paid for the hotel. Both BW and ibis Styles are international chain, we paid more for BW as compared to ibis Styles in Aug 2017. The F&B staff at ibis Styles were much more caring and committed to their jobs while F&B staff at Best Western were aloof and adopted a nonchalant attitude. But breakfast at Best Western was better than ibis Styles because the former's food were generally hot. Apart from the negative experience we have had with F&B staff at BW, the rest of the staff were good! We will still give 5-circle rating, if not it will not be fair to the front desk staff, the door men, the housekeeping team and the ONE & ONLY Chinese waiter/supervisor who was dedicated in his job. Will we recommend this hotel to you? If proximity to attractions @ i City is an important criteria, stay at BW i City Shah Alam but do not expect too much from the service of its F&B staff. It takes time to train (retrain) the entire team.

    5
    « Good,but room is small »

    Good view,good room,but room space feel so small.Near the player location,anything is very good and many thing can go.room also have make the Christmas feel.thanks the room services.this is good hotel

    3
    « so so »

    only has 1 parking near the hotel,early morning so many people line up there,even we already stamp the parking ticket,we still need to scan under the parking machine. The room is ok but we still can heard what the next door guests talking.

  • 5
    « A very pleasant stay »

    I stayed in a junior suite room..very comfortable despite of not so big room compared to other hotels. It was a great anniversary celebration since can celebrate with kids at icity theme and waterpark as well

    3
    « Good enough for short stay »

    Quite surrounding during the days. Plenty of gliterring lights at night. Parking available at hotel. Hotel lobby rather small and not sufficient enough when there is a lot of crowd. Good range of foods for breakfast. However, the entrance to the hotel from the trunk road is confusing. The need to validate a parking ticket is a hassle

    4
    « Nice stay »

    Stay for 1 night with wife and young kid.only few walk to I-city if plan to go there. Clean room and friendly staff. No issue if driving there with plenty of space for parking and it is free. Not very hard to find

    5
    « Great experience. »

    We traveled from Johor Bharu and arrived at the hotel before the usual check in time but were promptly given our room keys and luggage was with us within minutes of entering the room, Thanks to the Malay and Indian girl (sorry can't recall their name now) . The room was of a good size, very comfortable bed for two , working desk, tea and coffee making facilities, water provided daily as well as an in room safe. Our room was clean with fresh towels provided. The hotel itself is very well kept, clean and all the staff we dealt with were really polite. WiFi connection is one of the fastest & best i'd ever experienced. The negative we had was no swimming pool, in room shower need to be improve with rainfall shower and over crowded with public walking around using main entrance to car park especially weekend.

    3
    « just for a night stop »

    booking deluxe room, 22 days earlier before arrival, ask for large bed, given 2 single bed, check in was...... LATE after 6 hours road trip, we just want to lay down n get shower, we arrived before 1.50 pm, hotel policy - can only check in after 2 pm, but... we only get the room at 3 pm location is great within walking distance to the amusement park room n bathroom is clean staff is courteous and polite the city only alive during the night

    5
    « Well Done! »

    Simple yet luxurious. Perfect location with colorful lights from I City park. Spacious room size for an economy brand. Great staffs and awesome attitude! Kids love the surprised of toys made by the towels. Breakfast spread was good with variety of choices and combination with some Indian food. Recommended to try out for a short vacation and enjoying the hospitality render by Best Western teams. Thumbs up!

    5
    « Will repeat again »

    We enjoy our stay at hotel, clean, near icity, staff excellent service & very kind.They have cupcake competition program for international kids day.My daughter so happy with the program.She enjoy the cupcake also.

    4
    « Kids loves the place and hotel »

    Really great hotel with excellent staff and value for money! Great location which offering a kids fun ride just few meter walk (expensive ride's) . Rooms are clean comfortable and my children's sleep well all night. Rubi and one Chinese Girl officers is the most helpful I've ever meet and nothing is too much trouble on our two night stay. We would definitely come back on next holiday. Thank you for the hospitality. I diffidently recommend this hotel.

    5
    « Fascinating trip »

    The hotel so clean and offer great hospitality which comes with comfortable rooms, friendly staffs and I'm enjoyed with the foods served. The location also starategic because it was located at the centre of the city.

    4
    « Best West I-City Shah Alam »

    Overall the hotel is clean and the staff is friendly and helpful. Breakfast has a lot of variety and delicious too. The only problem is the water heater temperature was inconsistent, unable to control well. So have to had a very quick bath...:)

  • 5
    « Best hotel close to i city »

    Proffesional staff. Good location. Pleasant and comfortable room. Breakfast was nice. Good number of choices. Saufi at the reception has splendid proffesional service. Well done. Definately will stay here again on my next trip

    2
    « First and Last »

    Had a bad arrival experience where my booking was cancelled without my knowledge and I had to pay a higher hotel rate. TV in room was snowy and sound was off and on. Called for technician twice but no one showed up. Breakfast spread and taste in the coffee house was horrible. There was only one receptionist when we checked out and the reception was busy.

    3
    « Best Western ICity Shah Alam »

    One night stay with family. Decent hotel within walking distance to attraction at ICity. Everything in order except it took longer than usual to check-in and slow in refilling food stuff during breakfast.

    5
    « Perfect and Wonderful Vacay »

    Honestly compare to all other hotels that I have stayed in Klang valley this is one of the best hotel. Perfect location with colourful lights from I-City. Simple but looks luxury. Rooms are big enough and it can Accommodate my kids well. Staffs are friendly and Mánager Rubinee was just awesome. She understood the needs of me having kids and did not allow me to be on waiting zone. She quickly arranged some one to carry my begs and ushered me to the room. All I could say is Kudos to her. Well done Best Western

    5
    « comfortable »

    recommended for those who want to stay here :) best view best staff nice room good service fully recommended either with family or friends best staff to deal with no comment for food cause i did not go for breakfast

    5
    « Excellent »

    Best service and room, cool air cond, help desk very friendly..will repeat booking soon on 2018........view from room is very nice..food is excellent also, the cafe at level 5 have a good view nice decoration

    4
    « Thank you to all the staff for making me feel comfortable. »

    Simple no fuss hotel, I was here alone for business trip. Wasn't exactly my planned hotel because the usual were full House in SJ. Rooms are clean but without the usual luxuries I'm used to with Club or Premiers. It's just a night and I won't fuss. I thank the restaurant staff at the 5 floor for making me a good meal and keeping me company. Thanks for making me feel comfortable.

    3
    « I wouldn't stay here unless I had no other options »

    They got our booking wrong and checked us into a Superior room instead of a Deluxe. However this was sorted out almost immediately. The Superior room looked dingy. The Deluxe was way better. The bed was placed on the same side as the door so the light from the corridor flooded into the room. We had trouble sleeping, even with all the lights in the room switched off. We only stayed here because it was convenient due to the distance it was to an event we needed to attend. Their staff are great. Other than that, this hotel was quite forgettable for us.

    4
    « Nice location to enjoy i-city »

    Went there late October with my family. We had a nice stay, as the room is comfortable. However, the check-in process was a bit slow since it was packed over the weekend. Although I went there just on time for check-in (2-3 pm), but my room was only ready after an hour later. However, the manager, Rubeene, she was very nice to compensate us with late checkout or complimentary coffee or breakfast, as an apology. Overall, the customer service was good. And the breakfast was super nice. If you would like to enjoy i-city at night, an overnight stay at this hotel would be nice.

    5
    « Great Service »

    During check in, i've been told that the superior room is full (which during that time, booking via traveloka and confirmed the room is available, and upon discussion with the reservation team of hotel, they have upgrade to deluxe room for foc.Not waiting to long for the process. Keep it up

  • 4
    « Nice room »

    The room is clean, not to big or small, fix my family well. The facilities is very good, with a big mirror, tv, fridge, and the water heater. Very comfortable. My kids really enjoy the stay. Recommended.

    5
    « wedding anniversary getaway »

    A very great splendid deco done by the hotel for our 10th anniversary! A very cheerful welcome greet by the front desk staffs (especially Ms Jocelyn who helped us to upgrade room and extra bed for kids) and double tap for cleanliness of the room and flexibility of the hotel services..! breakfast was delightful. will definitely come here over and over again!

    4
    « Best hotel in Shah Alam »

    Best in hotel layout. Maintanance and house keeper room not in same area with guest room. Hotel surround best for business and vacation trip. Convince for family vacation in one area. Me and my family stay there in 3 day and 2 nite was joyfull and full of memories. Has a lot of activity for my daughters and son. Food was excellent and hotel staff was most friendly and helpful.

    4
    « Good location and very friendly front dest staff »

    Great location and easy access to i-City. The staff were very friendly and went out of their way to help us and even assisted us in printing a few documents with no additional cost. The hotel is clean, neat and tidy, and is very well maintained. I was pleasantly surprised to find that when we exited the elevator at our floor, there was a bowl of apples that were available to the guests. The room was clean, neat and very comfortable. There is no iron or ironing board but we called the front desk and they brought this up for us immediately. The bathroom was clean and the shower is spacious with decent water pressure. There was however a slight odor in the toilet and it was quite evident that the toilets are not cleaned enough. Once again, I must commend the staff and security of their friendly, helpful service. If you park there, you can exit and enter a maximum of two times free of charge, thereafter you would need to pay a small fee. All in all its a good hotel, convenient location with easy access to KFC, Subway, KK-Mart, seven-eleven and i-City. Sadly when it came to breakfast, the chef at the egg station was wearing a really dirty apron which looked like it had not been washed in days. To complicate things more, there was nice gentle music playing in the background from6:45am till about 07:00am and then suddenly, somebody decided to turn the breakfast dining hall into a disco by turning the music so loud that it was virtually impossible to have a conversation with the person across the table.

    4
    « Service level at seminar room on 26 Oct, 2017 »

    Good venue to hold seminars and meetings. The hotel has ample parking facilities for guests. The seminar room arrangement and refreshment provided were of high quality. The Captain of banquet, Mr.Letchu, and his team assigned to wait at the seminar the whole day were very helpful and committed to their work. When a technical problem with the LCD and laptop connection was encountered, it was expeditiously resolved by captain Mr. Letchu. Would certainly recommend the hotel for seminars or training to friends and associates. Balasingam Seminar facilitator/trainer

    3
    « One night only »

    Not very satisfied with the service..ask for king bed since i have little boy with me but end up having twin because of none left and they did not make the bed as being told to..i have to do by my own..

    3
    « Accomodation »

    Good location and just a stone throw away from I-City Theme Park, Red Carpets, Snowwalk and Water World to just to mention a few. Clean room. A walking distance to a hypermarket. Friendly and helpful staffs

    5
    « I had a very good time when i stayed in best western i-city shah alam.1 »

    The staffs is really helpful. The food is really delicious. My family enjoyed playing game at i-city. The room os so clean and comfortable. We definately will stay in this hotel when we come again to i-city

    5
    « Great Stay »

    The staff is really kind and really friendly. Always there if you need something and with a big smily face. The kids were very happy when they realized there was complimentary lollypos for them! Rooms are very clean, room service is efficient and professional. The view ok the theme park is amazing, especially at night.

    5
    « Best stay »

    The location is very strategic-walking distance to the I-city attractions. Friendly and helpful front office staff. Love the detox station. Fast check-in and check out. Good and helpful security personnel. Even though the room is small but it is arrange in such a way that it is comfortable and okay for a city hotel. The breakfast is good.

  • 5
    « Good service »

    - Lokasi strategic (strategic location) - Staff yg sangat membantu & selalu senyum (helpful staff & always smile to us) - Bilik selesa (comfortable room) - Kawasan persekitaran selamat (safe environment) - Pemandangan yg cantik dari bilik kami (nice view from our room) - Sangat disarankan (recommended) ** Sory english teruk ( bad english; as long tourist can understand me ^_^ ) ** Room 1703, 7th - 8th October 2017, I accidently broke your glass on toilet coz slippy wet hand.. soo sorry :( ** My details is on your system, can contact me for ganti rugi (lose). Anyway, I'll go there again soon :)

    3
    « Average »

    Breakfast is ok. Nothing special. Dinner the meat is quite hard to chew & swallow. Room too small. Hard to move around. Staying there because nearby to I-City facilities. If not will choose another hotel.

    5
    « best stay »

    was a great experience, the price is reasonable and the place is far from the hectic environment..you should try it once and it will be an experience that you wont regret..so head on to best western icity..

    4
    « Friendly staff and nice room. »

    Only have excellent things to say about this hotel, the staff and the location. Have stayed here before and will stay again. The staff are so helpful and friendly especially Ms.Rubi young and beautiful girl who have always had the booking correct, are always attentive to any needs we may have. We would recommend this hotel to anyone who wants a outdoor activities and to feel welcome and cared for.Good place to stay with kids.

    5
    « Excellent Service, Satisfied »

    Want to get the 5 star service with the price of 3 star? then this is the one that you need to highly considered. thats all. Hotel Staff: Excellent, friendly, helpful. Room: Even though quiet small, but the cleanliness, comfort, very satisfied (and the in-room dining service too). Receptions/lobby: just 2 counter available but very fast service and friendly, helpful. Breakfast: The taste of Asia and delicous! various food and drinks. Location: In the theme park, what else do you need for enjoyment? all of it just a few steps away. Very recommended to all range of trip. family, couples, friends and even solo traveller.

    4
    « New and Clean Hotel »

    Nice hotel. We are welcomed by the friendly and helpful security guard and receptionists. Hassle free check-in and out. There are some self-served welcome drinks and candy too, cheering up my family and kid.

    5
    « Nice clean hotel,great n lovely staff and prefect location. »

    I would like to say thank you and friendly service to Farah, the Front Office staff. She was very helpfull at the front counter from checking in until i get my room done. When i checked in to the room, i was suprised with a nice cute towel deco bear on my bed and felt very welcoming. My daughter and i would also like to say thank you to Jafni, the housekeeping staff for making the room clean n tidy. Definitely, we will spend our time again to Best Western I City Shah Alam for a longer stay. Big thank you also to Azman, the Operation Manager.

    5
    « Quality Service »

    I came here with my family for a short holiday. I was given room 1517 and the room was amazing with cool modern design. During our stay, we were assisted by the receptionist, Amin who treated my family nicely. The staff was kind enough to call the taxi for us and our stay was a great one.

    4
    « good economic hotel »

    nice location in i-City, clean and good service hotel stayed with family and spend 2 days in shahalam district. hotel location is good. clean room and present good choice. recommended for small family and couples

    3
    « Short stay near icity »

    A nice hotel for a short stay, small but comfortable room, it has no pool but the best thing about it is its located in i-city itself! Although it may not be the best hotel but the staffs gave a high quality services.

  • 3
    « Weekend get away »

    Checked in from 1-3 Sep 2017 with my mom, wife, child age 6 and child age 3. Hassle-free booking thru Agoda, I chose superior room. And, Ms. Joycelyn, staff at the reception was very nice, friendly and helpful. Breakfast was good with variety of foods and drinks. I like the roof car park to shield my car and the elevator easily accessible from car park at level 2 and 3a. Walking distance to i-city theme park. Overall, it is a good place to stay.

    3
    « Smoking Floor »

    My floor was located at non-smoking floor, however, my room was filled with smoke fume. It's disappointed to know that my room is been used by a smoker before this. They should channel that particular person to smoking floor.

    4
    « A very nice place to stay especially it is located in i-city shah alam, and the romantic view. »

    Pros: The bed is comfy to sleep with very nice view of Shah Alam city. The bathroom is excellent. Cons:There is a door inside the room that can access to other side of the room. The problem is, during my stay at here, I can easily hear noises from another room especially when the kids are normally naughty and loud. They should improve the soundproofing of that shared door for acoustic purpose.

    5
    « Location was so great »

    I requested for connecting room and I get rooms facing the theme park. The night view was so fascinating. Staff was so helpful & friendly. The express check out counter is also a very good idea. Overall, my kids love it & we all having great time.

    2
    « Average, what you will expect, but wierd hair dryer »

    Everything is what you will expect for a standard 3 star hotel. Pretty small rooms, but nothing I find bad. The only thing is the hair dryer which works for 1 minute followed by a wait of 5 minutes before you can use it again. As I have long hair, it is an annoyance as it means leaving the hotel with damp hair or popping into the toilet multiple times for the better part of an hour to dry my hair. When asked, the hotel indicated that it's for 'safety' reasons. You also have to ask for toothbrushes (which are complimentary) otherwise they do not provide it. Probably all steps to manage the rising costs but in the competitive hospitality industry, these are all going to be cons as other boutique hotels are similar in prices but more hospitable.

    4
    « Pleasant hotel »

    Hotel is located inside a theme park so it was a bit confusing trying to locate it upon arriving. Theme park was very quiet when we were there. Staff at reception was friendly but kept asking us to fill up feedback form for him which got a little bit annoying. Room was clean but very small. There was hardly any room to walk. Toilet was small as well with no countertop space for toiletries. Overall it's a pleasant place and I suppose it's one of the better hotels in that area.

    5
    « Family Fun Trip »

    The hotel is located within the circle of the i City Theme Park which is ideal for family fun. Comfortable and family-friendly room. Bathrooms are large and clean. Breakfast is on the fifth floor while enjoying views around the hotel. With 3 star rating, there is no indoor swimming pool due to the availability of Wet World in i City. In addition, there are Snow Walk, Space Mission, 3D Art Museum, Horror House and others that are perfect for the whole family. There are also several local and international food restaurants and fast food restaurants within the area.

    4
    « Pleasant stay! »

    I went for a short visit to Shah Alam and decided to stay at Western Hotel as it is located inside the famous theme park icity. The hotel was good. The cleanliness was superb. Staffs were friendly. The only issue I'm facing was during the check in which caused an hour delayed. But everything was covered by the superb services and great hotel environment. I would recommend this hotel!

    5
    « Services were excellent »

    I never find a hotel with the services and hospitality as good as Best Western Icity hotel. They always smile and give the best effort on helping the customer. The free food and drink at the lobby were the best idea ever. And even free Apple jus outside the elevator. All I can say it was dabom!

    3
    « Promotion not so good »

    Maybe I booked the room is a promotion price, it included a RM100 park card, so the room is small and told by staff that it is not available to add bed, so I upgraded it by paying RM50, the room is still too small. I found a cockroach on the desk in my room ! The park card from hotel cannot enter to water park in the next day, so I needed to pay one more card ! Staff are nice, but only one staff on duty at evening !

  • 5
    « Very Good »

    Keep up on those extra miles and all those great services. Thank you to Best western Team for all the effort and teamwork that is provided. Had a good stay and a good trip.! Will surely repeat this stay. Thank You.

    4
    « It was a pleasant stay »

    Checking-in was smooth..room was nice..comfortable..no deposit paid as it will smooth out the check-out process..parking fees can be waived for hotel guest..which is highly appreciated..overall..i will definitely come back to stay here

    4
    « Great stay »

    The hotel staff was friendly and helpful. The service was fast when we called from our room to solve wifi and no sound on tv. The breakfast was great and delicious. Value for money. We'll come back again.

    4
    « Nice staff, clean and new. »

    New hotel, staff good service. Only the problem location. Need transport. Nice for relax and holiday. Room for superior is small for 2 person. Car park is safe with security guard.overall I will back again .

    1
    « Extremely unfriendly reception (lady receptionist) »

    It is highly regretful to experience this sort of attitude portrayed by this one lady receptionist. I had conveyed mys dissatisfaction but still no change in attitude or behavior towards me as a guest (first time guest)

    2
    « Terrible customer service »

    3 issues 1) During check in, at around 4pm,I was asked if I wanted a smoking room or non smoking room. I mentioned that I wanted a non smoking room and they put me on the smoking room with the excuse that the non smoking room was yet to be made up.... 2)Requested for 2 bottle of water at reception and house keeping did not turn up.. reception even called to checked if I have received my water. 3) During the breakfast, found that the fork was missing, requested it from the server, and that guy just brought the forks out from the kitchen and dumped it in the serving tray even though I was standing nearby...

    5
    « Beyond excellent »

    The facilities, hospitalities, and the view is extraordinary. I love best western hotel. The room is so clean as if we bought it for the 1st time. The parking space is so convenient and the service counter is so friendly to us.

    2
    « not satisfied at all »

    Not like what we expected. The room was small and the service was too slow. Doesnt have any shop near the hotel. 8minutes walk to the nearest 7E and kfc. Said the room dining service was 24hr but call at 1.00am, the staff said kitchen was under maintenance with that sleepy voice.. OMG! Whats wrong with u guys??

    4
    « pleasant stay »

    I would say the first impression of this place is they have the best staff.the front desk and other staff are commit to give the best.I can feel the warm welcome from them.The room is cozy.I ordered in room dining, the fried rice and burger was so delish.I would love to come again for sure.

    4
    « Friendly staff , clean environment »

    It was a good experience to stay here, the staff greet everyone , the food choices might not be big but it serve just right, the room is clean and standard , walking distance to the I-city , so if you are planning to have fun in I-city , this is one of the greatest hotel to choose from

  • 3
    « CHEAP AND FRIENDLY BUT PATHETHIC HOTEL »

    This is one of the nicer place to stay if u ever planning to visit the i-city. Or maybe you went there with your family and then just too tired to head back home. So this is possibly the best hotel around the area. It is literally IN the vicinity of i-city. So, the location wise, is PERFECT if youre spending your night at i-city. But in case you have business some where else, please do stay here as this hotel is far from everything else and in the day time, makes it harder for you to travel in public transportation, and going out to buy things and stuff. The room was really small compare to what to saw in tripadvisor. There was NO carpet in the room which is a big disspointment to me, the aircond is not centralized, so it can be adjusted. The bed was hard on your back and the toilet too was small and the water was stagnant each time i used it. This hotel doesnt have a swimming pool, but they provide free parking to customer and they soo many ample spaces for parking in the hotel. Meanwhile the breakfast was OK as it has quite number of variety and they change the menu everyday though the coffee and tea that they serve was on a big container thus makes it tasted plain and poignant. Though this hotel lack in many things, they do make it up with the warmest welcome and most friendliest staff. The duty manager and the lady at the counter was too nice and make effort to make my stay pleasurable. They also make extra effort to surprise me at my room by sending birthday cake and singing in the hallway!! That was really a nice touch and all but it couldnt save this hotel from being just another mediocre hotel with a nice staff

    2
    « dirty room and smell old »

    when me and my baby get inside the rooms first its smell old,then there is dust on the floor. Room is super small, not worth it with price...which is is not comfartable for me and my son 2 years old toddler

    4
    « Helpful staff, comfortable stay »

    I stayed here for 2 nights due to work in Klang area. The hotel location is convenient for my daily transport. No issue with Uber reaching the destination. Both hotel service and concierge teams are helpful and friendly. It helped me a lot to getting around the hotel and its nearby area as first stay. In addition, the hotel serves breakfast with different food choices at different days. The room is also tidy. I had overall good experience staying at this hotel.

    4
    « Clean »

    Best western hotel very clean and have a nice view. Toilet clean Aircond very cool Tv very good Have a telephone direct to maintenance if have anything problem. Have hair dryer Just hotel not give me tooth brush. Maybe staff forget it

    5
    « Value for money »

    Was on a business trip. Last minute book via apps. Very polite and helpful front desk. Clean and spacious room. Value for money. Would like for a room on an upper level so i can enjoy the full night view of i-city. Overall an excellent hotel. Would recommend it to family and friends.

    3
    « Dont let customer waiting! »

    I need to wait almost a hour before get the room with single queen bed (requested earlier in the online booking). Then, i need to wait another half a hour to receive an iron (after make a call to reservation twice). I hate waiting. Thats all.

    4
    « Nice hotel »

    loved the receptionist, their appearance and attentiveness to the guest needs. the hotel room is quite small, the tv was quite near to you but comfy enough to sleep. you get for what you pay. the shower is good too.

    4
    « Everything was good except for foods »

    I stayed at Best Western i-City Shah Alam for 2 nights as i have to attend a meeting; somewhere in section 7. The check in process was smooth and i was greeted by the receptionist. They were very helpful and always smiling. The room was quite small but it was ok for me because i stayed alone for those 2 nights. The biggest dissapointment was the quality of foods. From breakfast buffet to room service, i must say that they had the worst quality of foods.

    5
    « Best Service ever! »

    I check in with big smile welcome by lady named Fiza.we where there attending wedding function and she was kind enough to even help us find uber drive when our grab car said within 5 min to arrive but ended more than half an hour.to the management of best western, Ms Fiza is definitely a keeper she does keeping your client calm, enjoy and worry free as she provided the best services ever.Well done

    5
    « Very wonderful service provided »

    Comfortable and clean room. Spacious and well equipped. Counter team were amazing!!! The best of the best!! We had a big group, but they were professional and very accommodative!! Helped also that it's next to the theme park, and has food outlets around.

  • 5
    « Great stay »

    This is my third stay here and it still the best stay ever. All the staff be it receptionist..the guard..even the cleaner were all very friendly and always give me and my wife a smile. Hope I can visit here again.

    4
    « Nice breakfast. »

    The breakfast here is suupperrr nice. The dining hall is spacious and there are variety of food served.As for the room the cleanliness was superb..the decor was nice and the satellite tv was awesome. You even can buy a movie to watch with your family or loved one.

    2
    « Unsactisfactory for room facilities but the staff is kind and helpful »

    The toilet bowl is not clean enough, but the staff clean it immediately after my complaint. The room is quite small and the aircon is not cool enough. The room charges is about RM200++, i don't think this is a recommended hotel for this price. Hotel staff is friendly and kind for help. They offer the wheelchair for my mum and always assist me what i needed.

    4
    « Good service »

    location is good for travellers with young children because near therm park. staffs are very friendly and good service, especially Mr Alvin, thank you so much. this is my third time stay in and come back again

    5
    « The best hotel in Shah Alam »

    Friendly staff, provide awesome customer services and information. Reception, housekeeping, security, coffee house service staff and chef. They not only performing their routine task, at the same time they are communicating with the guest.

    4
    « Pleasant Stay »

    Smooth check-in, Clean room, very close to I-City Breakfast buffet could have been improved. We went for breakfast at around 9:30AM (breakfast is until 10:30AM) and not much of food were left. Some food were not being replenished anymore.

    5
    « MS JAZZMINE KAUR - BRANCH MANAGER (MAAD TOURS M S/B) »

    I booked 2 Deluxe Rooms and it's overall best experience and we had a great time. I will personally recommend to my clients and family's for future holiday!!! Myself has Branch Manager of a Travel Agency in Ampang had a great and fabulous time during my short stay.

    5
    « Kudos to the Best Western i-City Shah Alam team! »

    My family stayed in Superior Queen and Twin connecting rooms (with the iCity view) on 21 June as wanted to visit i-City. The rooms were compact. We were overwhelmed by the 5 star service, from Meei Shya, Sivan and Rubinee. It was the first time I stayed in a hotel where my room TV showed a personalized welcome message for my family, and wowed to have personalized hand written welcome notes from the General Manager- Anthony on our beds, upon check-in. Kudos to the Best Western i-City Shah Alam team!

    4
    « good business trip »

    this hotel has some ot the best can do staff i have encountered. if there is a problem they address it right away. they are very professional and friendly. when i am back in the area i will again stay at this hotel.

    5
    « Best Western i-City »

    Overall our stay was pleasant. Staffs are very polite and attentive, would say I got a 5 star service in a 3 star Hotel which is very good. Those wanting to visit the i-City, this is the most ideal location, walking distance to all the places of interest in i-City.

  • 3
    « Average »

    Overall, average experience. Nothing in particular to shout about. It is good for a brief overnight business trip and maybe also a quick walk-about in I-City to unwind after a whole day of serious matters. I-City needs to attract more visitors, anyway...

    4
    « Quiet, Clean & Enjoy »

    I've stayed more than 5 times here. The i-city view is very beautiful. The room and bathroom were very clean. The aircond was cold (which i like most). Staff are all friendly and helpful. Only the parking card can only verified twice (more than that (per/day), will be charge accordingly based on parking fee). It's hard for me who stayed for business trip, which always in & out more than 3 times a day. Hopefully can work on this please. TQ.

    5
    « Excellent Hotel in Shah Alam »

    Really good service with friendly staffs. Strategic location - near to shopping center, foodies area, the i-City theme park just in front it. Comfort, very clean and the entire hotel smells so good all the time. Nice and cozy room. Breakfast service was great. An excellent place to stay in Shah Alam. Highly recommended.

    4
    « nice stay in malayasia »

    arrived late but the staff made me feel very welcome and always exhibited a can do attitude and went out of their way to make sure i was satisfied. the rooms were clean and breakfast service was great.

    5
    « really satisfied hotel »

    It's more than my expectations.services are really good.where ever I go will find this branches.will surely recommend to my friends.love this hotel.my husband and I really excited to stay here.value for my money.

    4
    « I love this hotel »

    the staff very nice.. the room very clean..everything is worth it. I would like to suggest to everyone who need accomodation in shah alam area to stay at best western i-city, Shah Alam. and also, come early..so u can spent your time at the i-city theme park.

    3
    « good overall stay but bad water heater »

    the overall stay of the hotel was good, however didn't expect the water heater to turn out that bad. everything looks in place except when you start adjusting the water heater, the water came out cold, and when you swithced it to hot, it still remained cold, after a while it got super hot and then super cold, it wasn't consistent with the temperature, water heater must have gone wrong. it turned out few of my collegues also suffered from this shower issue.

    2
    « Poor Room Service »

    Staying in this hotel was my first encounter in so many years in terms of poor Room Service....housekeeping. 1. At times Room was not replenished with drinking water 2. Newspaper left on the floor remained on the floor 3. Worst of all, Room was not clean at all after I came back at night.

    5
    « Great place and a friendly staff... »

    the staff are very friendly and the hotel and room is very clean.. But the breakfast need some improvement as there is not much varieties.. overall i would say very good and most recommanded.. and the icity park is within the walking distance

    5
    « Nice stay with friendly staff »

    Staff are friendly, guard will greet you at the door and open the door for you. My room's door broke down, had to wait for abt 15 mins for maintenance (which is fine for me) and the counter staff checked back again with me to see if everything has been settled. The only thing is, they gave a smoking room when I asked for non smoking. Everything else was good, staff are very friendly ^_^

  • 4
    « Room 1502 »

    The room is spacious and comfortable with a king bed, a pantry that consists of a microwave, a sink, a mini fridge and coffee making facilities. We got the park view much to my boys' delight. The colourful lights at night are nice to look at. The bathroom is decent for the most part. Could use a little scrub though to get rid of some mold near the glass panel in the shower. Staff were friendly, polite and helpful. Overall, we had a pleasant stay. Will definitely stay here again in the future.

    4
    « everything was good »

    bed very comfy and all staff was nice . however i had one problem which the hand basin stuck . it is okay i still enjoyed the stay . i like the friendly night auditer cant remember the name hehe sorry . he help me a lot and also a good security on night shift . i stay one night from 21may . thankyou

    3
    « Salvation in the city »

    Room was clean and nice. Superb and friendly service at the reception.. Parking was nice and did I mention the Icity is just right below? Nothing I can say more except fantastic spot to relax and chill.

    4
    « Clean and comfortable »

    The staff was friendly and the room was clean and comfortable. Other than that, I told the reception that I would check out late (2pm). Before the time, the manager and 2 security came to my room, ask me again wether I'm checking out or not? It's very scary and shocked as if I would not able to pay for extra charges or I would check out. It's my first experience all the while staying in many hotels.

    1
    « Small room »

    Not recommend if go with kids..need take the suite or bilik palig besar..bilik biasa sgt2 kecil mcm tune hotel..so aritu sy trpaksa topup duit utk bilik lebih besar..time booking letak picture besar..bila chechin bilik kecil..sgt tertipu rasa

    3
    « Not Bad »

    Affordable price. The bed is comfortable, not itchy at all. And not noisy at all since the room facing Giant Hypermarket. But I saw few defects inside the room. I can see there is a loose screw under the side table (Someone might get injured), loose door knob (beside the TV, there is a door that will lead to next room) and loose tissue holder in the toilet. There is 2 small lamp for reading on the bed but there is only one lamp that functioning.in the morning, i use the hair dryer then suddenly it stop by itself. Hope the management take a further action to repair those loose items by make an inspection each room.

    4
    « Great hotel but coffee at lobby is overpriced »

    The room was clean however the shower room has problem with water leaking to the toilet area (the glass was not properly designed I supposed).. other than that the wake up call was not done eventho has been requested to the lobby p.i.c.

    3
    « Please improve your toilet services »

    your room and environment is nice but toilet a little problem. The shower over heated and over cooled . Please take a look at this problem. Thank you for your kind services . Good meal for breakfast...

    2
    « Not too happy »

    The first encounter was a little unpleasant as the personnel who checked me in (Ms Ruby) addressed me as 'Akak'. Not that it's rude or anything but I believe it's better to keep it formal because during check out I hear her addressing a gentleman 'Mr', instead of 'Abang'. Why the double standard? Second, I had a package delivered to the front desk before checking in. I forgot to get it at check in so I called around 10pm asking for it. Mr Aiman asked this specific question 'Was the person who accepted the pack a boy or a girl?'. I was speechless. Waited for one hour with no feedback I had to go down and ask. Stood in front of the counter just to be ignored by ALL of them including Mr Alvin whom I believe is the Duty Manager. I know they were busy but I can't tolerate ignorance. Finally Mr Aiman asked how can he help and I told him who I am. Less than 2 minutes, I got my package. It's not good service when a guest is inconvenienced. I'm not demanding superior quality, just merely asking for my problems to be solved, that's all. Customers are not always right but customers are always IMPORTANT.. Cheers, Ferial Farook

    4
    « Hospitality »

    The food was nice, nice view, we even got upgrade for our room, also very near to icity.. the receptionist was friendly, the room is clean and we got attached room too. The parking is abit tricky but its alright.

  • 2
    « not as goog as people said »

    the staff wasnt freindly.. breakfast was bad.not many choices and doesnt taste good.not worth the price.the room is not ready when we reach and they were cleaning the room. the room itslef quite small for the price

    4
    « great staff, great location »

    wonderful holiday with icity theme park. day 1, snow walk and others park night, enjoying with lighting theme park day 2, water theme park kids enjoyed and easy to find food great staff, very helpful.

    3
    « Mediocre »

    Room was a lot smaller for a family of 3, even for 2 is a little congested. Go for suite if you have the means. Be aware of an uncomfortable smell when first entering the room, maybe from the toilet. Not much variety for breakfast, better have them outside. Food shortage happened when diners are abound. Be aware to lock your door, the cleaner may enter your room without knocking. Ample parking space and the staffs are courteous.

    3
    « Good »

    + very slow connection wifi and only one person can connected wifi in room.. + staff very friendly and good.. + the room very clean but small.. + many variety breakfast to choose..so good and delicious..

    4
    « Good »

    Nice and friendly stuf, too much waited for my meal in the restaurant. Clean rooms and comfortable . I stayed there just one night and left to Kuala Lumpor. Good hot water in the shower. Helped me to take my luggage to the room.

    2
    « smelly bath room, troublesome facility »

    -bath room smell is terrible. -water sealing between bathroom and changing room is poor. -hair dryer keep on cut off not even 1 minute using. -Food is ok, but need more variety. -location quite troublesome, as it is in pay gated area, every pick up and drop off will need to punch ticket at autopay, even there is no need of payment, but still not convenient.

    4
    « Best! »

    For overall, this room is good. The view from room also is very beautiful and the room also provided a lot of thing such as heater and refrigerator. Worth for the money. If i want to stay shah alam again adter this, i will prefer this hotel again.

    3
    « Everything is OK »

    Nice place to stay, near to restaurants and supermarket, located in i-city (a theme park), comfortable room and their staffs are very welcoming and helpful. Anyone who are wishing to spend leisure time alone or with family can come here

    3
    « Great. »

    Staff was okay and helpful. Room was clean and nice view. Recommended and great stay actually. Wifi also okay. Give a try when u are in shah alam. Use traveloka to get more discount. Keep it up a good services.

    4
    « Review »

    - Lift at parking area make us confuse and difficult to use. - Breakfast menu is similar with others hotel. May change slightly to make it different - Room is good and fantastic - PIC at receptionist very friendly

  • 4
    « My second Stay at This Hotel »

    I have reviewed this in the past and it was two years earlier that I had stayed here. The place was unlike my previous visit not very lonely. There were many developments in this area and was buzzing with activity.Breakfast was more of local stuff rather than continental I realized that it would be OK because the local visitors were more in number and it justified the spread and cuisine. I however got what I wanted , This is a more business like place and not for holiday makers.

    2
    « Poor room service »

    I stayedat this hotel about 6 times every year, but found the room service getting poor, during last tow stays room without hand towels, facecloths and slippers when I checked-in. I reflected the problem to receiption but not improved. I think it's time to switch to another hotel.

    3
    « Fun and play »

    Hotel rooms clean and tidy. But hotel only gave us one key for one room. Very stingy when we ask for another one. Baby inside the room disturbed when door bell rang. Hotel should asked why we needed extra key instead gave reason shortage of key. Funny reason

    1
    « Too small room »

    Small Room, need to pay for breakfast, parking not user friendly which only can in/out for 2 times only. For the conclusion, i think this is the first and would be last to stay here. Not recommended to bring family to stay here.Thank you.

    4
    « Simple but nice! »

    Location : Very Good - Inside I-City, Seksyen 7 Shah Alam Room : Good Parking : Excellent Security : Too tight - 1 room only 1 card Food : Fair Entertainment : Excellent - Located inside the I-City Overall : 7/10

    3
    « Modern hotel in a bad location »

    This is a modern and almost new hotel in a not so good location. There are not many shops or facilities near the hotel. And, even during the day time, the place looks rather deserted. This not ideal location is compounded by the fact that the hotel food is not very good. During our several days stay, the rooms are not cleaned well, with the floors a little sticky, tables not wiped and even used glass not washed during daily housekeeping. The room aircond was also leaking. The saving grace of this hotel are the friendly staff, especially at reception and the doormen. We have to cut short our stays and will only probably use this hotel again if we have to work nearby.

    4
    « Nice Room »

    Very good location and near to icity park...room very nice but wall is not really good for sound proofs. U can hear soundo from other room. Food from their cafe I can give it rate 3 out of 10. Guest parking lot is very good in terms of safety n so on...

    4
    « Good for business and family »

    We stay just for a night and not much to complain. The food is good and lot of choices too. The room is average in size but clean and the staff was kind. If you bring your children, they will have a great time as there is theme park just below the hotel and nearby. Recommended.

    3
    « Just because it is the nearest to I city »

    My team comprises of 8 people check in at the hotel for 1 night. Each of us came separately. Here are our view: 1) Check in process It took quite some time to get the room key. The lady who did the check in process was unfriendly and lack of hospitality. 2) Room Size was ok. With all the basic amenities. You have to request from housekeeper for iron and iron board. My room view was the septic treatment plant. 3) Bathroom There was shower. No tub. 4) Room service Fast and delicious 5) Check out process Again it took forever. The guy who handle it was nicer. My team complained to him about the unfriendly lady who did the check process the night before. He handled it professionally.

    3
    « Good Location For I-City Theme Park »

    This hotel is extremely close to I-City Theme Park if you are planning to play around and overnight here. Clean room and bathroom and just nice for couple stay. However, there are less restaurants around. It is not convenient if you are not driving car.

  • 3
    « Bad Experience & not up to Expectation »

    Just stayed recently - not going back soon...... Even though its for security purpose BUT It's very inconvenient due to only provide 01 room key. Everytime have to approach Reception for assistance to access the lift. The breakfast is expensive, less food option and the taste is not up to expectation. End up having bread in the room.... However, the staff are friendly. Maybe it can be compensate for the other negative experience.

    2
    « bad experience »

    The location was good , there are many games there but the room was dirty and smelly and full of insects. Breakfast was not good because every thing wasn't fresh and we thought that everything was cooked a day befor

    4
    « nice view from hotel room »

    Had a week business trip. Stayed in this this hotel. Comfy bed, nice view from hotel room. i City theme park view! WiFi is free. Breakfast is included. Daily room make up. Receptionist a little slow on processing.

    4
    « Great Location »

    Stayed at their Superior Double Room for 2 nights. Cleanliness is very good, but agree with other reviewer, the toilet got weird smell, but still bearable. Love the fact that the free Wifi is provided per room throughout the stay, and is very fast. Our view from 16th floor is very nice, especially at night. Their movie package is also worth it. Got some new movies too. However, front desk staff is not very friendly and you need to pay for parking if you exceed 2 times claim. And i don't like that they don't have in room slippers. The floor is very cold and for a very pregnant woman like me, it's very unbearable.

    4
    « An average quality hotel »

    The rooms are medium, the toiletries are poor quality, sleep quality is moderate, food is average only, not the value for money, secured place main attraction inside is I city, good for kids and family. Interior property access is bit far.

    5
    « Very modern and nice hotel »

    I stayed at this hotel during a 2D1N workshop in April 2016. It is situated next to a famous I-City Shah Alam. Very nice and modern bedroom. Delicious food for breakfast, lunch and dinner. Got a gymnasium but do not have a swimming pool.

    3
    « New and modern hotel »

    Not really friendly front desk New room Modern style If you drive, need to pay for parking (if u exceed 2 times claim) Limited lift for 18 level, need to wait quite long Fast and free wifi Great location since the hotel is in i-City theme park

    3
    « Great Hotel but Bad Services »

    We stayed at this hotel by buying a Groupon voucher. The bad service is started upon arrival for check in. I don't know the staff or the system is super slow that you need 30-45 minutes to queue for check in process. Just put the efficient receptionist/staff especially during check-in at 2.00 pm and peak time. The room is a little bit small and if the hotel said it suitable for 2 person, trust me, it is only 2 person in one room. Overall, it was ok for one night stay.

    4
    « Value for money »

    The Best Western @ i-City Shah Alam is typically what you expect from an international hotel chain: a clean bed, complimentary amenities and internet access. Only gripe was that Best Western didn't respond to guests requests despite using their official App.

    5
    « great experience!! »

    I've checked in here on last new year night,31st Dec. My room have a very nice view so i can enjoy watched the firework, no need to hustle wih ocean of people at the theme park. Room was clean and tidy, ive tried the room service menu and it worth of money. Only if the hotel have swimming pool it would be great. Overall the hotel was good.

  • 3
    « Only if it's cheap »

    Bought the room from groupon bcoz it's very cheap and with breakfast. The room is good but it is very small. The view is nice. However the water heater is not working properly. Sudden change of temperature. The breakfast was nice. Ample parking. Facilities, nothing much.

    4
    « Family outing »

    Very interesting place to visit....i hv enjoy the trip with family and meeting with old friends ..makes my holidays becomes more meaningful. Having quality times with family at one of the most popular place...really makes my day...

    3
    « family visit »

    Check in take one hour, long queue, reception counter very slow and look unfamiliar with computer. Guuest were informed room still not available although it is already 2.30pm. Room also very small with limited wifi available.

    3
    « Not up to my expectation, but was okay. »

    Stayed for 3 nights, in 2 single beds room. I had a really bad experienced while trying to call the hotel just to tell them that i might be late for check in. The total time i have to wait is more than 20 minutes after 5 trials with a few disconnected line (while talking to the person-in-charge). And i have to wait more than 5 minutes on the phone to get in line to the reservation department (if exist). It was so frustrating. Service: satisfied with the staff during check-in and check-out. Room: my room was small and i can't really move the chair (so why it's there?). Wi-fi: excellent. Shower: there's a strange nasty smell. Location: easy to reach. Parking: i was shock to know that i can only get in and out for only 2 times a day, or i have to pay (why they need this rule?). Like: i'm happy and glad to know that i can check-out late (before 2pm) with no charge.

    3
    « The toilet smells of sewer »

    The front desk was friendly and check in was not a hassle. I top up another $18RM per adult for breakfast as our room was not inclusive of breakfast. We were given connecting rooms on 17th floor. The room is small but its clean and its okay for 2 pax. The toilet smell is sooo bad that my husband and son could not use their toilet and had to use the one in our room even though the one in our room smells bad. I read all the reviews and almost all complain of the same thing, must be something wrong with the sewage design and system in the whole hotel. Other than that it is new and clean enough. Location wise, its at I city, so would not stay here if not for our friend who wants to go to I city. Far from any malls. There is Jakel and Gulati nearby though, maybe a 10 mins walk.

    2
    « Hotel in I-City »

    Stayed one night at I-City hotel. The room is very small and stuffy not suitable for bringing family. Toothpaste and toothbrush not provide. Room corridor have weird smell. Cleanliness I would rate 3. The breakfast just ok. A lot things need to improve. If there's a choice, I would not come back again.

    4
    « hotel inside icity »

    i recently stayed here because wanted to enjoy icity during night time. i have to say, there's nothing to look forward in icity during daytime. we took suite to accommodate 5 of us and its quite stuffy since the room itself is quite small.

    4
    « Nice place for a family »

    Nice place to get around and meet up with family members. Alot of activities for children. The hotel is located in i-city. The rooms are small but clean and comfortable. Overall service by the hotel staff was good. The coffee house staff had a good welcoming attitude.

    2
    « Not the best choice. »

    I stayed for one night as I need to travel the next morning. The check on process was good, nice and efficient staff. There's weird smell in the hotel's lift. There was weird smell when we entered the room too. Room is small. Not convenience if you are bringing a big family. Water heater did not work. And it seems like everyone is free to park in the hotel's car park. So no privilege parking for hotel guests. Just that they can endorse the parking fees. If there's a choice, I would not come here again as its not worth the money you are paying off.

    5
    « Excellent Service & Great Hotel With Amusement Park »

    Doing for reservation in last minute but it still very worth it for my family. I received a friendly & warm welcome by receptionist upon check in. It was fast & smooth process even my booking was having problem with agoda which i booked wrongly date. I was impressed with the televisyen in room very selective with plenty movie like ur are in cinema. The room & bathroom was clean and i managed to sleep well with a great view from my room , its really full of light so impressive. The breakfast provided was also good & worth the rate paid for the hotel.It is highly recommended for leisure.

  • 5
    « Marvellous efficient Hotel »

    Staff was good and efficient. Even when the hotel was crowded the staff did a good job. Check in process was efficient. They do not have bellman but the security staff were very helpful. The rooms were very clean.

    3
    « Hotel within I-City Shah Alam »

    We chose the hotel as this is our first visit to I-City and did not want to commute much since we stayed only for 1 night to experience I-City theme park. Personally, I'll rate the hotel 2 star. Not too sure what's the actual rating for the hotel though. Asked for non smoking room. Put up on non smoking floor, but the room was smell of after cigarette. Rooms are small. Cleanliness I would rate 2.5. Room corridor rating-2 star. Expected more being a n international chain hotel. Breakfast are not inclusive. Need to pay RM20 for bfast at the hotel. Breakfast variety need to improved. Noodles was sooo oily. Will opt for a better hotel if there is within I-City in the future. Lots to improve being an international chain hotel.

    1
    « vry bad experience with this hotel »

    What do you want to expect from theme park hotel. I had stay 2 day in this hotel. The rate for 1 night for 1 room is quite expensive. The room was so small. The menu for breakfast, lunch and dinner is so-so. no choice. The waiters take long time to reload the meal. Not recommended to stay. Sorry best western i-city. twice experience but not changes at all.

    1
    « Not worth your money! »

    I was traveling for work and i had to stay the night. I called the hotel up and the call was not answered, even when i called a few times. When i actually got trough, i was transfered again, and again, placed on hold, spoken half way, and hunged up! Finally my booking was made and i was checked-in. The reception's checked in process was alright, the bad part about it was that they paid no attention to me, and they focused on talking to each other so much and would not even greet me. It was all, ic sir..credit card sir..heres your card sir..thank you. Room was alright, cause its new, comfortable enough. A rather small room though. For the price im paying, i'd rather go to another hotel, cheaper and better service. I wanted to stay in this hotel because my colleagues suggested it and it was nearby my workplace. If your main purpose was to go to i-city, theres actually nothing much to do here. I was tired, i just needed rest. Main point - not worth it guys.. Any budget / boutique hotel would worth more than this place.

    3
    « Dirty in the room, didn't check the room before pass to customer »

    Toilet bowl is dirty, I have to flush myself when i enter the room. Don't have coffee inside my bedroom, maybe because the room door is spoil. After they have check everything, the staff change the room to me on the next day night and accompany me up. Door lock is spoil and show check out! When the staff open for me, it's ok, but around 15 minutes i want go out from the room then find out the lock spoil again and make me can't go out!!

    2
    « High Expectations but..... »

    When I first check in, they gave me a room that wasn't clean. I had to go back to the l lobby and asked a solution. New room of course but i expect better from a well known hotel chain. The toilet was smelly, it 's like something burning, I don't know what. The food were common, nothing stand out. The TV system they using really annoyed me because the TV resolution keep on resetting itself after a few minutes (I suspect it was the HDMI cable that cause it).

    5
    « Great value and comfort »

    The hotel is very comfortable and really a great value. However, it is a bit distant from the airport or central Kuala Lumpur. The staff was both friendly and helpful. My room was very quiet, and breakfast was good. The front desk was staffed and I had no problem with a very late arrival. I would return without hesitation.

    3
    « Good place. Parking a letdown »

    Stayed there just for a month night. It was a great hotel. Room was very comfy. Staffs were very friendly. The only let down was the parking. We only had 2 free exits. The rest we had to pay. It was bad as i paid for the hotel but the hotel controls my in and out if the hotel. A good nights sleep there though..

    3
    « Good value for money but problem with toilets »

    Stayed there for a night with a group of friends. The room was clean, deco & facilities were better than expected. The only problem we had was the toilet which could not flush properly no matter how many times we flushed. This did not only happened in one room but a few rooms as well, our rooms were at 17th floor. Complained to the reception before we went out but when we came back, the toilet had not been fixed. The hotel looks nice and clean for now because it's still new, I hope they continue to maintain it as some parts of the lift was quite dirty, carpeting looks dusty. Location wise, bout 20 mins drive from Setia City mall, taxi can be pretty expensive as the hotel takes some commission from the fare itself.

    4
    « Comfortable place to stay »

    The staff were friendly especially the security guards which they will greet you and open the door for you all the time. The room was comfortable. Highly recommended for those looking for accomodation in icity. Parking in icity was free for best western hotel guests.

  • 5
    « Very comfortable »

    Had a 3 night stay for weekend. Hotel room was clean, modern and bed was comfortable/clean. The Internet access was reasonably fast. I was glad for the security safe. The parking validation for the hotel is shared with the surrounding businesses and was a little annoying but not too bad. In the hallway outside the room, there is no air conditioning so it was really hot walking to the room.

    4
    « Clean and new »

    Simple, clean and new hotel worth considering if you are in i-city. I checked in with 2 other friends and managed fairly comfortable though the size of the room is not really meant for 3 single beds. The additional bed I slept in was amazingly comfortable . However, the additional pillow I was given was extremely flat and I was given a thick cloth to be used as blanket. Well, the cloth kept me warm enough through out the night. Breakfast was good with fair selection of food. Curry chicken was delicious !

    2
    « Best access to i-City »

    Receptionist performance is lower than other hotel at the same star rating. Though the hotel is consider new but my room air con was not cold and we only found out there are water leakage from the air con. My room have ants as well even though my room was at 7 floor. Luckily the hotel provide twice parking entrance free of charge.

    1
    « Something went very wrong »

    okay, the location of the hotel is quite convenient for the visits to my customer but that is also the only possible thing I can think off when reviewing this hotel. The room is not clean, the bath room stinks as if there is an open connection to the sewer, the food is not worth even the name, roomservice is the slowest I have ever experienced in my travels, no bar, no red wine at dinner, key cards required for the elevator but as staff knows they do not function half of the time they are on stand buy even without notifying them... Not worthy being called a hotel

    3
    « Simple, neat and clean »

    No complaints regarding facilities and room...exceeded expectations. The menu however could have been better. Asian dishes were tastier than the western too. KK mart ( convenience store ) is nearby which is good. Parking system is weird as it is limited to 2 outings but with everything needed is walking distance, i am guessing the system implemented is such so you stay in the premise and enjoy the theme park.

 

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·Desde Kuala Lumpur: la ciudad de Kuala Lumpur está situada en el lado este del hotel. Para llegar al hotel, vaya en dirección este hacia Leburaya Persekutuan. Siga por esta carretera siguiendo la señalización a Shah Alam. Una vez pasada el área industrial Shah Alam, manténgase en el carril izquierdo, tome la salida a la autopista Padand Jawa y manténgase en el carril izquierdo. Gire a la derecha en el semáforo y a la izquierda en el siguiente semáforo. Verá el hotel frente a usted. Gire a la derecha y llegará al hotel. Otra referencia de la ubicación del hotel es i-City, ya que nuestro hotel está situado en este parque de atracciones.

 

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