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Best Western Hotel Edgewater Resort, Sandpoint

4.0/5  - basé sur 512 notations.
56 Bridge Street, 83864-1443, Sandpoint, United States - Ver el mapa

Este hotel situado junto a un lago de Sandpoint, Idaho, goza de una magnífica ubicación junto a la estación de esquí de Schweitzer, el parque temático Silverwood y el puente de la calle Coldwater Creek. Las amplias e impolutas habitaciones del acogedor y elegante Best Western® Edgewater Resort cuentan con televisión por cable vía satélite, acceso a Internet de alta velocidad, servicio de habitaciones, películas en la habitación y mucho más. Todos los huéspedes que se alojen en este hotel de Sandpoint, Idaho, gozarán de impresionantes vistas al lago desde su habitación, lo que les permitirá disfrutar de un relajante paisaje y una vigorizante forma de comenzar el día. Durante su estancia en este hotel de BEST WESTERN de Idaho, los huéspedes podrán aprovechar asimismo el gimnasio, el salón Trinity at City Beach Lounge, la piscina cubierta y la bañera de hidromasaje, el estacionamiento gratuito, los servicios de congresos y las salas de reuniones con servicio de catering para un máximo de 100 personas. Póngase en contacto hoy mismo con este hotel de Sandpoint, Idaho, para obtener más información sobre la celebración de su próximo evento o reunión. Los huéspedes que se alojen en el Best Western® Edgewater Resort podrán recargar energías para su día en el restaurante Trinity at City Beach, que sirve unas deliciosas especialidades y ofrece unas impresionantes vistas a Lake Pend Oreille. Dependiendo de sus gustos o los de sus acompañantes, el hotel está situado junto a restaurantes de todo tipo, como el restaurante italiano Ivano's, Jalapenos, 5th Avenue Restaurant o The Hydra. Ubicado a poca distancia a pie del centro de Sandpoint, los huéspedes que se alojen en el Best Western® Edgewater Resort podrán disfrutar de un fácil acceso a las principales atracciones de la zona. Disfrute de un día de aventura en el parque de atracciones Silverwood, el centro de montaña Schweitzer, Coldwater Creek, el puente de Cedar Street, el Festival at Sandpoint Symphony y Lake Pend Oreille. También podrá relajarse en el cercano campo de golf Idaho Club, el Teatro Panida o la playa de Sandpoint. Si desea disfrutar de una memorable estancia en Sandpoint, Idaho, con un cordial servicio y una cómoda ubicación junto a las principales atracciones locales, reserve una asequible estancia en el Best Western® Edgewater Resort y ahorre. Disfrute de su estancia en nuestro hotel.

Best Western

Hotel Edgewater Resort

LABEL_ITINERAIRE

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Los puntos fuertes del hotel

  • Piscina cubierta
    Piscina cubierta
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Sauna
    Sauna
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
GreenLeader Bronze
 
Basado en la opinión de 512 huéspedes
NOTA EMITIDA
Excelente
180
Muy bueno
212
Normal
76
Malo
27
Pésimo
17
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
32
De negocios De negocios
61
En familia En familia
140
En pareja En pareja
231
En solitario En solitario
22
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Location, view"

5
10/07/2018

I have stayed several times at this hotel and it never disappoints! The view can't be topped. It is very peaceful to sit on the balcony and watch the lake. It is next to the park/beach and is a very easy walk to shops and restaurants. The bed was a little hard for me but the linens were fantastic.

"Edgewater RV park"

4
09/07/2018

A rather small park with roughly 20 full hookup RV spots. A positive feature is its location. Right next to the Pend O' Reilly Lake, which is huge and will handle any boat, large or small. Another feature is the park location. It is within easy walking distance of the downtown business district. A very interesting area with many shops and dining opportunities.

"Great Management, Great Stay"

5
05/06/2018

We pulled into Sandpoint after a very long drive and our weariness was lifted upon walking into the hotel lobby. Heavenly smells from the on-site restaurant coupled with a friendly & competent desk staff, made us want to stay more than one night so we opted for two nights. Our room was on the first floor, yards from the city beach & marina & comfortable,... (for those who want "new" & "modern", this is not it but the staff & location far outweigh the 90's (?) feel.) We encountered a few issues which were immediately & completely rectified by friendly management. I had made a recent decision that rather than write adverse reviews, that I would address any issues with the management first -this was the first time I put this into principle into action and it is amazing what can happen with good communication. We ate dinner at Trinity, the on-site restaurant and enjoyed every bite of a wonderful dinner. There is no breakfast included in the price of room and though this is the first BW we have stayed at that did not offer breakfast with the room, it ended up working out marvelously because there is amazing restaurants both on-site and within walking distance (2 blocks maximum to get to everything downtown). Check-out was seamless-thank you Mary. While in the area, we saw other chain hotels that seemed newer but they had an "in the city" feel which we don't want when in a small town. We have decided this is the place to be in Sandpoint and we will be back again and again. Thank you dog & people friendly BWER!

"Location, location, location."

4
31/05/2018

Pros: Located right near the City Beach, the view of the lake out my window and I LOVE that I can walk into town easily to grab coffee or dinner. The staff was really nice and I enjoyed the restaurant connected to the hotel. And I also thought they have the softest towels I've had in any hotel room in a very long time, really nice. Cons: Very outdated decor but it seems to be the trend looking at other hotels in this area and VRBO's online. For the price point I think updating would make the value better and possibly inspire other nearby places to spruce up. I felt the room was clean despite the old decor and I appreciated the fridge and little deck with the view and to let fresh air in. If I'm in Sandpoint again I would still consider staying here again but would hope its freshened up.

"A Special Occation.."

4
27/05/2018

We stayed at the Best Western Edgewater Resort for our 25th wedding anniversary. The hotel is clean and the little engagement I had with the staff it was good. The restaurant food was great and the staff we helpful and friendly. Our room on the main floor was average I felt it was very over priced for what we got.

"Visiting Family 2018"

5
25/05/2018

Great location and very comfortable. Would definitely come back and recommend. Great views, easy walk to restaurants and shops. Easy to navigate to. Staff very friendly and helpful. Food staff friendly.

"GREAT LOCATION average rooms"

3
23/05/2018

For the over 200 a night we paid, we expected a bit more. The location is perfect... right on the water and by the beach and park and short walk to town. When we arrived, the hallways were dated and smelled musty... in our room we were greeted by an old cigarette package, spider webs when we opened the curtains and a dirty porch. The internet was hit and miss but that didn't matter much since we were there to enjoy the surroundings. Walls were very thin so in order to not hear our neighbors or those in the halls we just kept the fan on. I would definitely stay there again because of the proximity to everything cool about Sandpoint... the beach, the water, the view, the restaurants, the shops... but was disappointed in the lack of cleanliness, and dated appearance of the halls and room.

troy h, General Manager at Best Western Edgewater Resort, responded to this review
Thank you for taking a moment to share your review of our Hotel. I am sorry that we didn't live up to your expectations but are happy that you found the location downtown Sandpoint and right on the Lake Pend Oreille. We will be embarking on a major renovation of the Hotel shortly and are excited abouth the upcoming changes. Hope to see you again soon. Troy Hancock, GM

"a great get-away Hotel"

5
07/05/2018

Close to walking trails , great food and shopping and all of the rooms have wonderful views of the lake and mountains, attached is a very nice restaurant with a deck overlooking the lake. We stay here often, it is a great get-away for us . Pet friendly as well.

"Stay at Edgewater Resort"

5
04/05/2018

Had an excellent stay at the Edgewater Best Western! Service and rooms were great! Liked the restaurant and it had excellent meals and service. I would recommend this resort to anyone traveling in or through Idaho.

BWEdgewater, General Manager at Best Western Edgewater Resort, responded to this review
Thank you very much for leaving such a great review of our Hotel. We are happy to hear that you enjoyed your visit to Sandpoint and your stay here at the Best Western Edgewater. We hope you stop in with us again on your next visit. Troy Hancock, GM

"Great location and restaurant"

4
29/04/2018

The hotel itself is looking a little long in the tooth and I am informed is being rebuilt in 2020. The service was good and the location pretty much on City Beach was excellent. Everything in town was within walking distance. We ate at the hotel's restaurant on the patio overlooking the beach. The food was great.

"Great vacation destination"

5
13/04/2018

This is a terrific location from which to enjoy Sandpoint, with easy access to everything. The Trinity restaurant is wonderful too. The staff are very professional and courteous, and the views of the lake are beautiful. Don't miss,the walking trail around the lake...so peaceful.

BWEdgewater, General Manager at Best Western Edgewater Resort, responded to this review
Thank you Nicole for such a great review. We are so glad that you enjoyed your stay with us here at the Best Western Edgewater in Sandpoint. I will happily pass along your comments to all staff including the Trinity @ City Beach restaurant as well. Sandpoint is great for hiking and has numerous paths close to the hotel. We look forward to your next visit. Troy Hancock, GM

"Going to stay longer next time"

4
08/04/2018

We only stayed one night while traveling home from Seattle. Next time I would love to visit In a warmer season and stay a little longer. This is a well taken care of older hotel that you can walk right out the door to City Beach. Short walk to the Main Street in Sand Point with restaurants, and boutique shops. We stayed in a King suite room, complete with a kitchenette (microwave, under counter fridge, kuerig coffee maker, sink and dishes etc. for four. There is also a sofa bed suitable for a couple of kids.

BWEdgewater, General Manager at Best Western Edgewater Resort, responded to this review
Hopefully on your next trip to Sandpoint you can stay more than just the one night here at the Best Western Edgewater and see some of the areas other attractions. The summer months are prefect for enjoying the Lake Pend Oreille as well as the many hiking and biking trails in the area. Thank you for your great detailed review. It is nice to hear you enjoyed Sandpoint and your stay here with us. Troy Hancock, GM

"Quick l"

4
08/04/2018

A quick visit to sandpoint and found accommodation exceptionally good very clean rooms Pleasant staff the only disappointment was the meal that I had I think that night was very ordinary. because of that it's only gets 4 stars

BWEdgewater, General Manager at Best Western Edgewater Resort, responded to this review
Hello and thank you for telling us about your stay. I am happy to hear that you found everything up to your standards other than the on site restaurant. Trinity at City Beach restaurant is one of the more highly rated restaurants here in Sandpoint and I will make sure the owner is aware. We hope to see you again soon. Troy Hancock, GM

"Third visit to Sandpoint."

4
07/04/2018

Edgewater Resort is a nice(but not fancy) Best Western in Sandpoint, Idaho. It isn't the newest motel in town but it has great amenities with the attached restaurant and it's within walking distance to the downtown area with many shops and great restaurants. In addition, the people at the Resort are very pleasant. I will totally stay here again and next time, I am going to advance reservations for the tour of Lake Ponderay.

BWEdgewater, General Manager at Best Western Edgewater Resort, responded to this review
Thank you so much for your review and comments about our staff. It is always nice to hear compliments from our Guests about the Staff and level of service provided. We look forward to your next trip to Sandpoint and hope you stay with us here at the Best Western Edgewater again. Troy Hancock, GM

"Item missing in my room. "

1
26/03/2018

Been always really satisfied until today, when the housekeeper stoole my shoes in the room. And apparently, it a normal things, because the reception and the manager don't care. Congratulations, you loose a good customer! and all my respect! Bad hotel with bad people.

BWEdgewater, General Manager at Best Western Edgewater Resort, responded to this review
Thank you for taking a moment to submit your comments about your recent experience at our Hotel. I apologize that your experience was less than satisfactory. We strive to make all of our guests feel welcome and at home while staying with us. I am glad that we were able to retrieve your shoes. After your departure and your room was cleaned. Our Housekeeping staff discovered a garbage bag in room that contained the shoes. They assumed the bag contained only trash and this was disposed of in the dumpster. I applaud my staff member whom while on duty the night you returned for exhausting every effort by searching the room, lost and found and by calling myself as well as the Head of Housekeeping in an attempt to locate your missing shoes that night. She handled herself professionally considering the amount of verbal abuse she had to deal with. I cannot thank enough my Head Housekeeper and another staff member for taking the initiative to crawl inside the dumpster the following morning and search through bags of garbage in an attempt to locate the garbage sack that contained the shoes. I am amazed that she actually found the shoes amongst the numerous bags of Hotel and Restaurant garbage from days before. Every day I am thankful for the wonderful staff who works here at our Hotel and how they go above and beyond the call of duty without question. In light of them going above and beyond, I am going to treat them to a pizza party to award their efforts and to show how much I appreciate them all. In the future I will make sure that the Housekeeping staff inspects each bag of garbage left in the guest room. You never know what they'll find. Troy Hancock, GM

"Great location, but not a great bed."

3
05/03/2018

The Edgewater has an unbeatable location. The decor is a bit dated, but well kept. If only it had a comfortable bed and pillows! Our poor sleeping gave us an overall less-than-great feeling about the place.

BWEdgewater, General Manager at Best Western Edgewater Resort, responded to this review
We will be doing some major upgrades to the hotel in the near future and we appreciate your feedback. Thank you Troy Hancock, GM

"Very comfy"

4
01/03/2018

Our room was not ready when we arrived so we were upgraded to the room with the jetted tub. Although it looked great, only one bed and a fold out couch wouldn't do. So they moved us to another room, and the girl at the counter helped us haul luggage :) I always wear earplugs so the train or any traffic didn't bother me at all. the pool/hot tub area was very clean. Although we did encounter one naked older man in the hot tub, at least there weren't any little kids in there. Nice view even in the winter and it was a nice getaway.

BWEdgewater, General Manager at Best Western Edgewater Resort, responded to this review
We are you glad you enjoyed the free upgrade and we hope you will come stay with us again your next time through town. Troy Hancock, GM

"has some huge positives and some negatives"

3
26/02/2018

I have only been to sandpoint a few times(to ski) and have stayed at a different place each time. Each time i return i am amazed by what new things are being built in such a small town, but it is being discovered for its winter and summer tourism activities. That said, there are a lot of nice hotels in town(and even nicer ones up on the mountain). The edgewater has a huge advantage over most in its beautiful grounds directly on the lake and the proximity to downtown sandpoint. There is a view from almost every part of this hotel, including the pool/hot tub. It is a well maintained place and most would not have a complaint for the facilities. It is a little tricky getting to the hotel and there is not a ton of parking but we had a spot so no real issue. The biggest problem is the fact that the freight train comes very close to the hotel and it seems to run semi regularly, even in winter. If you are a light sleeper this may be a deal breaker. Price seems reasonable, but compared to other newer hotels in the area not a bargain(unless waterfront is very important to you).

BWEdgewater, General Manager at Best Western Edgewater Resort, responded to this review
Thank you for taking the time for your review. We appreciate the feedback and are always looking for ways to improve our guests experience with us while visiting Sandpoint. Sandpoint is a very historic rail town rich with history and there are rail lines throughout the community. We even get many rail and train enthusiasts who visit Sandpoint just for this reason and enjoy photofraph opportuinities that are in the area for the trains. We hope to see you again on your next trip. Thank you Troy Hancock, GM

"Enjoyable stay"

4
22/02/2018

We were slightly confused as to where to go to check in because the main entrance looks like it's just for the restaurant. My family stayed in the two room king suite with the jetted tub and really enjoyed having the extra space. The hotel does not offer complimentary breakfast, but we ordered room service from the restaurant and were very impressed! We ended up ordering most of our meals from the hotel restaurant because the prices/portions/quality were good. The balcony overlooking the river was nice, we are hoping to come back in the summer and stay here again!

BWEdgewater, General Manager at Best Western Edgewater Resort, responded to this review
Very glad you enjoyed the Hotel and Trinity @ City Beach restaurant attached. The food is indeed excellent. The entrance to the Lobby and Restaurant are the same so yes it can be a bit confusing for first time visitors to both. We look forward to your next visit. Thank you Troy Hancock, GM BW Sandpoint

"Beautiful"

5
12/02/2018

The rooms are beautiful and clean, beds are extremely comfortable. Our room had a million dollar view. I Ioved that the hotel is dog friendly. Staff are very helpful and friendly. Will be back durring the summer.

BWEdgewater, General Manager at Best Western Edgewater Resort, responded to this review
Thank you so much for your review of our Hotel. We are glad that you enjoyed your visit to Sandpoint and your time here with us. Hope to see you this summer. Thanks again. Troy Hancock, GM

"Terrific Sandpoint Location"

5
21/01/2018

A great location for walking to the fascinating shops and restaurants lining the main street. Spacious room, comfortable bed, quiet hallway, lovely view of the lake and even welcomed our dog. Staff were very friendly and helpful with a full-service restaurant right off the lobby.

troy h, General Manager at Best Western Edgewater Resort, responded to this review
Hello and Thank You for taking the time to share your review. We are happy you and your dog enjoyed the hotel and we look forward to seeing you again soon. Thank you Troy Hancock, GM

"Good overnight stay."

4
21/01/2018

Stayed for an overnight here. No lift so stairs only to upper floors. Hotel right next to railtrack so vibration an noise. Rooms very clean and spacious. Breakfast only open at 7:30 which was a little inconvient for early starters. Would stay again.

"Great stay in Sandpoint,ID."

5
12/01/2018

I've had the pleasure of visiting this Best Western several times each time during the winter, even thought it not peak summer the season the staff and the hotel are at the top of there game to make sure visitors have a great time while visiting. Can't wait till I can visit this location during the summer

troy h, General Manager at Best Western Edgewater Resort, responded to this review
Thank you so much for your positive review. All of our Staff goes above and beyond to make each of our guests feel welcome and invited. See you in the Summer...!!!! Troy Hancock, GM Best Western Sandpoint

"Very efficient friendly staff"

5
07/01/2018

Everyone was delightful .. very happy with my stay in sandpoint .. this hotel is great because it's right downtown close to all the restaurants and shops.. Restaurant at the hotel was awesome . Will be staying here again if we come back to sandpoint .

troy h, General Manager at Best Western Edgewater Resort, responded to this review
That's great to here. Thank you for your kind words. Troy Hancock, GM

"Quick stop"

4
03/01/2018

We stayed one night. The room was clean. The kids enjoyed the pool. I was disappointed it did not serve complimentary breakfast but there is a restaurant attached to the hotel. We were right on the lake.

troy h, General Manager at Best Western Edgewater Resort, responded to this review
Thank you for taking the time to share your review. I am glad you and your children enjoyed your stay with us. The restaurant attached, Trinity @ City Beach offers an excellent Breakfast Menu at very reasonable cost. Hope to see you again. Troy Hancock, GM Best Western Sandpoint

"Sandpoint Bestwestern"

3
29/12/2017

Excellent location for the Best Western; however, the rooms need updating and they need an elevator. Stairs were an inconvenience and necessary for most rooms. The staff was attentive and the cleanliness in the bathroom was excellent.

troy h, General Manager at Best Western Edgewater Resort, responded to this review
Thank you for your response. We are constantly trying to improve ourselves. We have recently completely remodeled the Pool Area, added brand new exercise equipment in the fitness room and have updated our lobby to a more modern decor. We hope to see you again on your next visit to Sandpoint Troy Hancock, GM Best Western Sandpoint

"Good Stay For Ski Getaway"

4
28/12/2017

Rooms little dated but in good working condition and clean. Pool and hot tub nice after day skiing. Close to downtown. Suspect there are good views but we got in after dark and left before sunlight. Could definitely stay there again if price was competitive

troy h, General Manager at Best Western Edgewater Resort, responded to this review
Thank you for your review. Yes we are right Downtown Sandpoint and Schweitzer Mountain is only a short drive up the hill. Ski conditions are excellent this year. Next time your in town inquire about our Schweitzer Ski Package which includes discounted ski tickets. Thank you Troy D Hancock, GM Best Western Sandpoint

"Nice place "

4
25/12/2017

My husband and I stayed here for one night unexpectedly when our plans changed. The staff was very nice and it is a good location on the water and also within walking distance to town with lots of restaurants although we ate at the hotel during our brief stay because we were exhausted and it was very cold outside. We had a nice room with a terrace over the lake although it was so cold we didn't really have an opportunity to enjoy it. Only negative was that the coverlet in the bed was dirty. However, given the overall caliber of the properly I suspect that was an aberration and I would definitely stay again.

troy h, General Manager at Best Western Edgewater Resort, responded to this review
I am very happy to hear that your unexpected visit to Sandpoint and your stay with us was enjoyable. Come see us again in the Spring and Summer when its much much warmer. Troy Hancock, GM Best Western Sandpoint

"Beautiful - location and facility"

5
18/12/2017

On a friend's recommendation we chose to stay at the Edgewater Resort in Sandpoint. Good decision. It was everything promised and then some. Super friendly and helpful staff, clean, comfortable and relaxing.

"Perfect getaway spot"

4
03/12/2017

I stayed here for 2 nights in a king room. It was so lovely and peaceful looking out over the marina/lake/beach area (very interesting seeing how low the water level was!) All the rooms look out in the same direction, with patios or balconies depending which floor you were on. There are no elevators that I could see. The room was very comfortable, with lovely toiletries (no tiny sliver of soap here!) the carpet looked fairly new. I appreciatd the small seat outside the bathroom. I loved the "fresh remote", I know how unsanitary remotes can be. As well as the view, it was a very easy stroll into town. Will come again! There are frequent trains going by the back of the hotel, apparently 40 in a 24 hr period, but they weren't noisy.

"Thanksgiving 2017"

5
27/11/2017

Location, mountain views, lake, food was excellent! Our room was very nice, did need some attention to detail dusting. As there was a door, I assume that could be used to expand the two together, we could hear all their conversations when they were anywhere close to it! Door really needs to be considerably thicker to muffle sound!

"We love this place. Great location and a great restaurant on site."

5
21/11/2017

From the ground floor towards the lake, you can walk out your glass entry right to the lake. Best pet friendly motel that we have ever found. The restaurant; Trinity is top notch. The lake is so beautiful!

"Great location"

4
20/11/2017

Another pleasant surprise, as it was already dark and raining when we stopped for the night in Sandpoint. The room' was very comfortable as was the bed for for us. Although near the railway tracks it wasn't that noticeable. The restaurant was good and we really enjoyed our evening meal and breakfast there. The staff in all areas where pleasant and friendly. The view from the restaurant was great to bad it was fall and everything was closed for the season. overall it was very pleasant.

"Excellent Experience"

5
20/11/2017

We had a business party at this location that included using many guest rooms and the Rest., Trinity at the Beach. Service was excellent. The staff were super accommodating at both and the food was wonderful.

"Beautiful lake, good for pets"

4
09/11/2017

We had a room that went directly out to a nice lawn area and then the lake. It was great for traveling with our small dog. We stayed two nights and we were very disappointed that the hot tub was not working properly (Luke warm at best). After being out in the cool fall weather, we had really looked forward to using it. The pool was also closed the second day to be shocked, which was additionally disappointing to the kids. I generally prefer to stay in hotels that serve a breakfast, which this one does not.. We ate in the restaurant on site which was average. Because of the location, we would still consider staying here again.

"Yorgee's smile."

5
04/11/2017

A great location, facility and quality people!!! It's located in a wonderful small town on a very large Lake with a great ambiance!!! Lot's of shopping and restaurants that are full of super nice people that were always pleasant to speak with. We were there at the end of October and were blessed with the changing colors of fall, super Beautiful!!!

"Nice stay on beautiful Lake Pend Oreille"

4
29/10/2017

Wish I had longer to stay here, as the location is right on the lake of beautiful Sandpoint. Nice staff & the room was clean, though not super updated. The bed was okay, though not the most comfortable I've ever had. All amenities, including internet, work great.

"Always a plesure"

4
17/10/2017

Beautiful scenery, nice rooms, good location, clean, friendly staff, we booked the room, enjoyed downtown which was amazing, had some drinks and didn't have to drive. Great community, friendly people and lots to do, day or night

"pet friendly, great views and excellent restaurant"

5
16/10/2017

what a great hotel- great views, comfortable room, pet friendly and a great restaurant. Can walk to town and around the marina. So nice to wake up to the water right outside. Close to the railroad tracks but did not even notice after being there a few hours. Clean and comfortable.

"Friendly and best lakeview"

5
14/10/2017

We checked in and were thrilled immediately by the balcony view of the lake. The room was very nice and comfortable. Everyone working here felt like they were on a team and made our stay the best ever. We travel a lot and are very discerning and we were very impressed with the quality of the food and service. The view of the lake from the restaurant is so beautiful, but the people working here together really made our stay so nice.

"Very nice hotel and great rooms"

4
11/10/2017

I loved everything about this hotel except the fact that they don't offer free breakfast. The rooms are wonderful, staff are great and the location can't be beat! I was here for business and when I have a 8:00 am appointment getting breakfast at the hotel is important to me. This is the first BW that I have found that doesn't offer it.

"great place to stay"

4
09/10/2017

This is a very nice place. Roads in town were torn up but good parking is available not far from hotel and it;s an easy walk to town. Sandpoint is a beautiful little town and the ambiance is alluring. I was here for business three times in the past and this time, I brought my husband because I wanted him to experience the city. He agreed that this was someplace we could easily live in. People are kind and the children can be kids.

"Great views, walk to everything."

4
08/10/2017

We chose this location based on the walkability to downtown Sandpoint and views of the lake. This did not disappoint. We parked our car for the three day stay and didn't drive at all. We loved walking each morning around the lake, views were breathtaking. Walking to lunch, dinner and shopping each day, made the experience much more enjoyable. This hotel is in need of updating. Our bathroom was small and the sheets were a bit scratchy, room temps were unreliable. The hotel staff is extremely nice and accommodating. Overall, we wanted walkability and views this was a winner. If we were staying hold up in our room for three days, I would probably chose other accommodations that were move comfortable for staying in and relaxing.

"Great Getaway"

4
03/10/2017

We try and stay here a couple of times a year during the off season. Sometimes we bring the dog. We enjoy the lake views, the lounge and especially the breakfast. The train noise can be an issue for some. Convenient and an easy walk to main street. Just a nice overall setting. The only hit and miss is the staff at the front desk. Check in didn't go as well as it should.

"Great location and friendly staff!"

5
02/10/2017

We arrived late in the evening after a trip to Scarywood. Check-in staff was quick and efficient, and the room was clean. Woke up in the morning to beautiful lake views, and an easily accessible walking path around the lake right outside the property. I would definitely return to the Best Western Edgewater!

"Only Ok for the Price "

2
30/09/2017

The room had a nice view . There were no elevators which made it difficult to haul 4 suitcases up the stairs. The pillows were lumpy. Housekeeping changed the towels but didn't make the bed. The air conditioning was deactivated which made the room a bit too warm. No screen on the sliding glass door so couldn't open it to cool the room.

BWEdgewater, General Manager at Best Western Edgewater Resort, responded to this review
Thank you for your review of our Hotel. We hope you enjoyed your visit to Sandpoint and our Hotel on the shores of Lake Pend Oreille. I am sorry you didn't find everything to your liking and we value our guests feedback. Thank you Troy Hancock, GM

"always a great place to stay in Sandpoint"

5
26/09/2017

We have stayed her numerous times over the lat 12 years, and always find the place, clean neat, and staffed by people who want to make sure you have a great stay. The Hotel sits right on the lake and the edge of Sand Creek. downtown, shopping, dinning, and generally adventuring are h just a short walk away.

"Old hotel. Great service. Perfect view rights on the lake. A tad old and tired but functional. The staff made up fo"

4
22/09/2017

Old hotel with great service. Perfect location and great views. Needs to be updated desperately but the staff makes up for it. If you are nostalgic this place screams cutting edge 1970. We were shoulder season and it was great

"Best Choice...Best Western!"

5
20/09/2017

Can't say enough about this hotel and its staff! Location and amenities are great. We chose this for out of town guests for our daughters wedding. Staff went out of the way to make it a great stay from the time we blocked it to the time we left. Trinity, the restaurant had great food and ambiance- we highly recommend. All the guests compliments the entire stay!

"Great spot to enjoy the area"

5
19/09/2017

Beautiful spot to watch the world go by. Restful. Quiet. Very comfortable beds. Very walkable city and park. The restaurant attached was extremely delicious, reasonably priced and generous portions. The boat cruise is a do-not-miss event. It shows the beauty of Lake Pend Oreille while getting a history of the area.

"Beautiful Views"

4
13/09/2017

This is really a great place to stay. It's right on the water with great views, walking distance to the shops and restaurants and the city park in Sandpoint. The staff was friendly the hotel was clean. My only complaint is the constant trains! This is not BW fault and the AC in our room provided enough white noise that they didn't bother our sleep.

"Wedding party"

4
12/09/2017

Very nice place to stay, rooms are clean and all facilities were very nice including pool and dining. The staff was very accommodating and met all of our needs for a large wedding party and family and friends. A very beautiful setting and the staff were outstanding be sure everyone had an perfect stay.

"nice place"

4
09/09/2017

clean older place on water nice view of lake and mountians nice place to eat attaced to hotel easy walk to downtown so its a great help to just walk to places you need to go nice pool and hot tub also

"Home Again"

5
03/09/2017

We love staying at the Best Western Edgewater when we return to Sandpoint, Idaho. We grew up there and always feel so nostalgic when we drive across the long bridge into town. The Edgewater is located at the City Beach offering great comfort and an amazing view of the lake and surrounding mountains. Location is walking distance to restaurants and stores, with a 3-mile walking trail along the lake. It also has an attached restaurant, Trinity. Quiet, comfort, courtesy. Love our "home away from home!"

"Great location"

4
03/09/2017

Our room had a great view of Pend Oreille Lake and a sliding glass door that opened up onto a cove near a marina with a great walking trail. Can't beat the location, but the internet was slow and no free breakfast was offered.

"Sandpoint BW"

4
31/08/2017

Great location right on the beach and can walk to downtown area. Hotel staff very friendly and helpful. Property could use a little updating but beds are comfortable and it is a quiet location. We would stay there again.

"Great Place to Enjoy Northern Idaho"

5
31/08/2017

Great accommodations, great lake, great mountains, great community. Very hard to find a better place to enjoy life. Ideally located whether lounging at the beach, boating, hiking, road tripping around the area, headed up the mountain for a day of skiing, or just walking the shops in town.

"Great views!"

4
28/08/2017

Easy walk into town and excellent restaurant on site with good views. Shops, boat rentals, galleries and other restaurants within easy walking distance. All rooms seemed to face the water. Complimentary coffee and tea in the lobby.

"Love this place"

5
26/08/2017

Older hotel, but well maintained and I can't say enough about the staff.. they are outstanding... made our stay. Great location on the lake with beautiful sunrise and lake views. Also have an outstanding restaurant on site called Trinity

"Beautiful and worth it."

5
22/08/2017

Hotel was amazing, good staff, very clean, and located on the nicest beach with very clean lake- we stayed during week days. NO free break fast, but hotel restaurant was amazing, and reasonable price. Also walking distance to many other restaurants, and coffee houses. Rooms were big enough to put out an additional air mattress for a last minute visiting friend

"vacationing in sand point idaho"

5
22/08/2017

Excellent resort. Only negative comment was room did not cool as much as my husband and I like. Excellent food at restaurant Trinity. Stayed on bottom floor. So nice to open sliding door and be on the beach. Sand Point was the best. Hope to vacation there again.

"Nice view ...watch out for the goose poo"

3
11/08/2017

The view was nice though and great to wake up to... too bad the smoke was so thick and mountain views were hampered. Hotel has a great view of the water and marina. Rooms and bathrooms are a bit small for the price point they are charging. Also, there are lots of trains which we got used to and the hotel seems to have addressed the rumble with extra glass on one side. No breakfast at this hotel as the restaurant is privately run. The restaurant staff were not familiar with their menu selections and messed up big time by almost serving my daughter wheat pasta when we ordered gluten free. (she has Celiac) Turns out they don't carry gluten free pasta. Everyone's meals showed up at different times (first night stay at the hotel). The beach area out front has a serious goose problem... I need not say anymore. If you expect to be grossed out while going for a swim stand by. Staff are for the most part friendly and very helpful.

"Great place to stay if you want to play in the water!"

4
10/08/2017

We chose this hotel because it was located right on the water. We used our Best Western membership to get 20% off our room. It was a great room for what we needed! We had room #125, which was located on the ground floor and had a sliding glass door that opened up to a porch and onto grass that overlooked the beach and water! The room was spacious enough but the bathroom was extremely small. It had a microwave, coffepot, and small refrigerator in the room too. There was also complimentary boat slips (first come - first serve) with the room, which was awesome, because the parking lot for the hotel was so small and crowed. We were able to launch at the marina right next to the hotel, park the truck and trailer once in the parking lot, and place the boat in the slip each night! The marina has 4 gas pumps for filling your boat. The hotel has a restaurant, but we did not eat there. No breakfast is included in the stay, just fyi. I would recommend this hotel for couples or families. The beach which is literally right in back of the hotel has a swimming area and lifeguards on duty. There is also a bike path along the lake and hotel. Bring your boat, your kayaks, paddleboards, swim toys, bikes, rollerblades, and walking shoes when you come! We would love to come back to this area. Why did I not give 5 stars?? 1). The hotel had a strange smell throughout. 2). No breakfast. 3). Very small toilet area. 4). Pool overcrowded with kids. 5). Lots of goose manure on grounds. Other than that...it was a nice stay.

"Average room but great location"

4
09/08/2017

I would say you have to lower your hotel expectations when you are staying in a small town like Sandpoint. The location of this hotel is what sold us on staying here. It is right on the lake and close to town so you can walk to restaurants and coffee shops. I fell in love with this town several years ago when dropping my kids off at camp in Cheney WA. I had 10 hours before my flight went out in Spokane. Sandpoint was suggested to me as a beautiful drive and sweet town. It made such an impression on me that I brought my entire family back! I knew I wanted to stay here because they had rooms that could accommodate a family of 5 and it was right on the water. Was the room a little tired? Yes. You are paying for the location and to me it was worth it.

"Nothing like walking out on balcony to toenail clippings"

2
07/08/2017

Great location for the hotel and surprisingly the train wasn't that noticeable. However, the cleanliness of the hotel was very disappointing. We actually had to come have manager sweep off balcony as previous guests had chose to clip their toenails and no one had bothered to sweep off the balcony. Plus there seemed to be a layer of dust on things that were not immediately visible, like the top of the hair dryer on the wall.

BWEdgewater, General Manager at Best Western Edgewater Resort, responded to this review
Please forgive us for missing this on the balcony. I will speak with the Housekeeping Staff to make sure they do not overlook this part of the guest rooms again. I am glad that our Front Desk Manager was able to get up there quickly and take care of the problem. I hope that you will give us another opportunity when traveling through Sandpoint again. Thank you. Troy Hancock, GM Best Western Sandpoint

"clean and comfy"

4
07/08/2017

Only there for 1 night, it was clean, comfy and effortless. Restaurant was convenient and satisfying. Only there for one night, but would recommend to anyone. The view alone was worth it. The staff was excellent, beds were comfy enough, maybe a little firm if staying for more than 1 night. I was in town for business, and will definitely book here again for future trips.

"Great Location but..."

3
03/08/2017

We have been at the Edgewater many times and while the location is to die for, in my experience the staff are indifferent and could care less if you were there. Even though we did not eat at the restaurant this trip it produces quality product if at a bit of a premium.

"Beautiful location but kind of run down"

3
02/08/2017

We arrived at the BW edgewater on Tuesday august 1 2017. Check in was fine and our room located on the ground floor,perfect for us. Right away we noticed our room opened up essentially onto the beach,with just a few dozen feet of grass to walk over! Our daughter (3) loved the sandy beach and splashing in the water which was quite warm. There were tons of young families just having a great time on the beach and it was totally great to see! Our room was a good size,with 2 queen beds and a comfortable chair in the corner. The beds were not uncomfortable,if not a bit firm,but still very acceptable. The room had a small fridge,with a busted mini freezer door,a small but handy microwave, and a good AC unit which we were grateful for since it was 33 C the day we stayed. The bathroom was not great. Toilet ...barely flushes. Shower..kind of moldy around the edges. The worst part... the stink of urine! Obviously a leak in the toilet seal or something of that sort. All I can say is,it's not at all cool! And that's all my Canadian gen x half hippie self, will allow me to say about that. Overall I would say this hotel is at a great location,friendly staff, but completely over priced when you consider they're taking people's hard earned money and giving them a room that's simple,a bit dated,and with a seriously disgusting bathroom situation. Truth. If you go here,and I think it's ok to do it,don't accept room 115 until they rip up the floor in the bathroom and fix whatever is wrong there. All together,we won't go back,but what does BW care? They can get hundreds more people to pay 300 bux a night for a room with a stinky bathroom and a super nice beach. Oh well....

"Why didn't I know about this place before?"

5
31/07/2017

Excellent location, and quaint rooms. Large rooms, all with lake view. We spent time lakeside, and also made the short trip south to Silverwood Amusement Park. Nice restaurant and lounge attached. Mattress was a little tired, but everything else was top notch.

"No breakfast but close to beach"

3
29/07/2017

This is an older property but it is comfortable. The bathroom facilities are small by modern standards. Some might even say way too small. The rooms are well appointed and spacious - no complaints here. I missed not getting the normally included breakfast but it is easy to see why. The hotel is literally on the public beach so it is in demand. This is a destination hotel not an over-night stay hotel, hence the inflated prices. The property is not easy to find so find the main beach, which is in the town center. If you need breakfast or any other meals for that matter know there is a good restaurant within the BW property and there is a bar on the property.

"Sandpoint Best WEstern"

5
29/07/2017

A great place to stay in Sandpoint . The rooms are large and feature views of the lake. It is the only lake front hotel in Sandpoint. I have stayed there several times and always have found staff to be extremely friendly and ready to go out of their way to help. If you are staying on the Weekend be sure to try the Sunday buffet at the Trinity restaurant which is part of the hotel.

"A great family gathering spot.."

4
16/07/2017

We just met family for a 3 day gathering. The Best Western Edgewater Resort was perfect place to meet. We enjoyed the lake, the city park and being close to downtown. Our rooms were nice, quiet and we loved the view of the lake. The best feature for our family was the nice grass lawn (minus the duck poop) where we were able to visit and enjoy picnic type meals. The staff was friendly and most helpful. We also enjoyed the pool and spa area. We will return! We had a boat and were able as guest to use a boat slip as well.

"Great Location"

4
14/07/2017

Couldn't get a better location in Sandpoint. Very Clean and helpful staff. Comfortable beds and all the rooms look out over the lake. Restaurant was very good. Internet a little slow. Would highly recommend this hotel.

"A great view"

5
12/07/2017

We had a very nice room with jetted tub. Faced the lake on the ground floor opening to grass before the beach. So great to sit outside and enjoy the lake view. The Edgewater has a privately owned restaurant attached...we had lunch, dinner and breakfast there, very good. The room was clean, the bed comfortable and of course, did I mention the view! We were on the end of our vacation and only 1-1/2 hours from home, so glad we stopped and stayed.

"Campground Facility is Below Average"

3
11/07/2017

We stayed at the campground which belongs to and is managed by this hotel. On the positive side, there was access to the hotel pool and shower facilities. And we were just steps away from the beach, or a short walk across the bridge to a very unique 'walking town' with plenty of food choices. The location is really quite nice. But Sandpoint is known as a Train Funnel. 40 trains, on average, pass through this beautiful little spot every 24 hours. The track was a mere 20 feet from the back of our camper. The entire camper shook every 20-30 minutes. Otherwise, I'd liken the campground itself to 'parking lot camping'. It has hookups, but otherwise it's pretty drab.

"Nice Beach Resort Hotel"

5
11/07/2017

Rooms nicely appointed, beach outside your door on a beautiful lake. The hotel staff was eager to please. Everything was clean. Our stay with 4 grandchildren was great! Rooms were large and accommodating .

"Summer fun"

4
11/07/2017

The Best Wester Edgewater in Sandpoint is a great place to take the entire family for a summer get away. The lake is right outside your hotel room door. The facility also has a wonderful pool and hot tube if you get tired of playing in the lake!

"Great place to be"

5
09/07/2017

Last year I wasn't happy with the service staff and the food in the restaurant. This year however, was very different. I noticed much more support staff on the floor, more positive and better trained wait stuff. Food was more consistent and presented nice. Kudos to the chefs in the kitchen, they have a tough job in their small hot space and still produce good food.

"Dirty room Great location"

3
04/07/2017

The location is Great! The room had a lot to be desired! It was very dirty the carpet didn't look like it had been vacuumed and there was spider webs and dirt, bed sheets had holes as well as the curtains and horrible pillows! The outside sliding glass door was broke as well as the top latch on the door. The AC didn't work well either. They are Over -Priced. But I must say there restaurant food was good.

"Great locale downtown"

3
20/06/2017

Lovely lakeside locale. Short walk to all restaurants and shops. Property seemed a little tired. Beds not terribly comfortable, tub and toilet room so small you could soak your feet while on the john. Wasn't as tidy as I expected for the cost.

"Happy as a clam!"

5
18/06/2017

We just got back a few days ago and I have to say we were so pleased with our stay! Right from the start of booking our stay, I was so impressed by Troy and his staff! I explained I was trying to book a family trip between my son who is a Marine and getting deployed on last Thursday and my other son who attends a school in Montana. We were arriving different times and Troy and his staff were so patience with me and my requests. Not only did he book my rooms, he also helped me with my rewards points and gave us the military rate! The rooms were very clean and our housekeeper was the best! The only complaint I have and it wasn't because of the hotel staff, it is a non smoking hotel and grounds, but of course, you get the ignorant people who ignore the rules. I complained twice and it was taken care of. Looking forward to our next visit. The Burkerts

"Fine for a night, but wouldn't stay more"

3
18/06/2017

We are avid Best Western stayers. Pretty much every where we go, we pick a BW. Usually cannot go wrong. This is the first time we have been disappointed. We had a dog friendly room, on the first floor right next to the pool. It was great to have first floor access with the dog, and then have the large yard to enjoy. The front desk check in was good, and the service man replaced our non working fridge late at night since we didn't get into town until around 7:30pm. We really appreciated it because we always pack snacks and having a fridge is so nice. However, the room itself was so disappointing. The beds were hard and old, and worn out. And even having the air conditioner on most of the night, we both got very hot. We tried at first to just keep the fan on to drown out the passing trains, but we had to switch that after a few hours. And it seemed a train passed every time the fan of the air conditioner turned off. We actually slept so poorly that we decided to drive 4.5 hours home after the wedding we were attending instead of staying another night. The bathroom appears nice, but the shower head was clogged up, and didn't shoot out straight. $20 for a new shower head is a must for this hotel soon. And the bathroom door drove me nuts. I have to get up to the bathroom a couple times a night, and I don't turn on the light for obvious reasons, so I leave the door open for a little bit of light. However, the door doesn't open all the way. The door opened right into the middle of the toilet so you couldn't actually open the door all the way. Not fun to have to turn the light on, and shut the bathroom door to have to pee at 3am and again at 5am. We also were surprised that the hotel didn't offer a breakfast. I think this is the first BW I have been to that didn't offer a breakfast.

"Ok but no more "

3
16/06/2017

Good location , with a great view , but the hotel is tired and in our room we had noise from the pool / spar area in our room . If I came to stay in Standpoint again I would first look to stay elce where

"weekend stay"

4
14/06/2017

enjoyed a weekend in Sandpoint,hotel was very clean. Staff very friendly and helpfull,check in and checkout was very smooth and hassel free. hotel lounge,restaurant clean and staff very friendly. will be back again in the near future

"Edgewater experience"

5
10/06/2017

Loved the family friendly visit this past week. Kids loved the indoor pool during less than ideal weather. Great access to the lake and we were even able to dock our boat during our stay which was awesome!!!

"Love the Edgewater"

4
09/06/2017

The Edgewater has the best views and location of any hotel in town. Staff is friendly, rooms are clean. It's our go-to when we need a night away from the kids. I feel the rate is a little steep for folks who live and work in Sandpoint. If the weekend rates were lower we would stay there more often.

"Lovely views and friendly staff"

4
07/06/2017

It's always a treat to stay at the Best Western Edgewater. It is definitely the most comfortable hotel in Sandpoint. The managers are beyond friendly and helpful, as they helped find taxis from the Spokane airport, and volunteered to drive me to the Sandpoint Airport. You won't beat the friendly staff and great views.

"Good hotel in Sandpoint"

4
01/06/2017

Excellent customer service. Great location. Great views. Good facilities. Restaurant on site is very good but could offer more vegetarian and healthy options. Close to railway line - so difficult to sleep with door open!

"Over service of Alcohol"

3
30/05/2017

The bar over served several females, whom were vulgar and confrontational, asking to fight and chanting "they were LOCALS", so they could do what they wanted to do. BEWARE. There was no manager so the young wait staff didn't know what to do to control the circumstance, when I complained at the Motel there response was merely that the Restaurant/Bar had a different owner and they could do nothing.

"Best 1st anniversary ever!"

5
27/05/2017

The setting of hotel on lake could have be a better view. Enjoy wine on the cute patio, so relaxing looking at the lake. Great pool, exercise room, room is so well kept. I would give it A+ for clearness.

"Thank you!"

5
24/05/2017

I normally travel on business but took a few days break that included a stay at the Edgewater Resort. What a great treat and my thanks to the staff for a great stay. Beautiful location with a very special restaurant that is just excellent!

"Very nice "

4
19/05/2017

Beautiful location on the shores of Lake Pend Oreille. Magnificent view. Friendly staff and a decent restaurant. Walking distance to the downtown area, quaint shops and outstanding eateries. The only knock is the trains - no horns but frequent clickety-clack. All rooms face the lake and have a hallway to buffer the noise though. Good AARP discount if you qualify.

"Needed getaway"

4
16/05/2017

This is a very lovely resort located right on the lake. There is a nice grassy area between the hotel and the lake. I really enjoyed hearing the clacking of the train as it passed the hotel, there were no horns just the gently passing clacking.My only complaint was I had a room right across the hall from an outside entrance/exit and every time anyone entered or left the was the noise of the slamming door.The front desk staff was very friendly and helpful. Over all it was a great get away. There is no elevator but fortunately the second floor is level with the parking lot.

"Weekend getaway"

5
15/05/2017

Had a great time! Great location and excellent motel. Right on the beach and easy walk to downtown. Would be even better if the pool opened earlier and the hot tub was hotter. We will be back when it's not so cold and rainy.

"Girls Weekend"

5
15/05/2017

Edge Water at City Beach in Sand Point is a GREAT place to go for a girls weekend of shopping and dining. The hotel staff was super friendly, the room was super clean and comfortable and the adjoining restaurant Trinity was amazing .

"Visit Sandpoint's Best Western"

5
12/05/2017

This is a great location and the staff are extremely friendly. I have stayed here on multiple occasions and you can't beat the location. The staff upon check in were extremely friendly and the restaurant/bar Trinity on the Beach is also a great spot. You can't beat the views as it's right on the water. The hotel should be updated and the décor will be a lot more welcoming in the coming months. I'll stay here every time I visit Sandpoint on business. It's not your typical "best western"

"Great views and good food"

4
11/05/2017

We were just passing by but we had a very pleasant stay. The room was clean and the bed comfortable though a little cramped. The restaurant attached to the hotel had good food,decent prices and good service.

"One weekend stay"

5
05/05/2017

Excellent hotel, rooms comfortable with lovely view of the lake. Would definitely stay if in the area. This was our second stay at this hotel. Not a complimentary breakfast but a very reasonable restaurant with excellent food adjacent to the hotel, we ate there several times. Cara at the front desk was extremely helpful when we decided to stay an extra night and had to change rooms.

"27th Anniversary"

4
01/05/2017

It was a great time and were happy we spent our 27th Anniversary at Best Western Edgewater Resort in Sandpoint, Idaho.. Everything was in walking distance, the beach close by and lots of walking paths to enjoy...

"Wonderful weekend "

5
20/04/2017

The whole family was here for a birthday party and the staff here could not have done more to make us feel at home. The catering and wait staff were magnificent! We will certainly be back! The weather was cold and rainy but overall, a great time.

"Comfortable Room with Beautiful Views"

4
14/04/2017

We were two 65+ adults traveling and stayed one night at Sandpoint. The view from the room was breathtaking. The restaurant (not affiliated with the hotel) was excellent! Would stay there again and recommend.

"Nothing Special"

3
13/04/2017

Check in was abrupt and rushed. After a 7 hour drive, travelers want a calm, smooth welcome. Very strong chlorine smell in hallway. Right on the train line. Nice view of lake. Complicated access from highway.

"Great staff and property"

5
10/04/2017

Very happy with our 3 day stay in spite of crumby weather. Lake side rooms all have great views. All the staff were friendly and over the top helpful. Restaurant has excellent choices and preparation for breakfast, lunch and dinner.

"Short vacay"

4
04/04/2017

There was one front desk girl who could care less, horrible attitude but other than her everything was great. Location was amazing and rooms were clean. Seems the hotel is old as the walls are very thin.

"Perfect getaway place"

5
31/03/2017

After a long winter it was nice to get away for a break. The hotel was above average and the staff were very welcoming and helpful. Although the rail line runs next to the hotel it was not a distraction at all as all rooms face the lake away from the tracks. Really a beautiful setting in the very scenic town of Sandpoint, Idaho. Will stay there again.

"Very nice"

4
28/03/2017

Very comfortable for a longer stay. Great to have the dogs allowed too. Train traffic was a little bit challenging but there is not really anywhere in town to escape this. Very nice lakeside location. Loved the hallway open feeling.

"Average"

3
28/03/2017

I was a little disappointed with the check in, I had to wait for the front desk agent. The location is great, clean hotel and comfortable beds. The hotel is run down and needs a face lift. Overall, I will return for the location and the price.

"Very Convenient, Lovely Setting"

4
26/11/2016

This is a very comfortable hotel. We all enjoyed the pool and hot tub. The cleaning staff did a wonderful job everyday. Another thing we enjoyed about this hotel is the view, it's surrounded by mountains and the lake.

"Great Restaurant On Site"

3
25/11/2016

I stayed here for a week for business. Staff are friendly and there is a great restaurant on-site. Be aware, there are train tracks that run past the hotel and trains do go by at all hours of the day and night. Surprisingly, the rooms are pretty well insulated and falling asleep with the TV on every night helps to drown them out. The rooms are average. You do have a fridge and a microwave. The only complaint I have is the shower head is weird/hard to adjust direction and the bed sits really low to the floor. The hotel apparently allows dogs because toward the end of my stay, there were some seriously yappy ones below my room. Seems like it could be a nice hotel in the warmer months and is in walking distance to the beach as well as the shops downtown.

"TRAINS"

1
22/11/2016

If you want peaceful and quiet relaxation don't stay here. Trains run 24 hours a day and shake the building. Nice view of the lake but no other qualities here. My room did not have a climate control heading system. I had to manually turn on and off even in the middle of the night and the box was super loud. Not what I was looking for at all for a visit to Sandpoint.

"A special place - just one day south of Calgary"

5
14/11/2016

I have stayed many times at the BW Edgewater Resort in Sandpoint. The location is amazing, right on the lakeshore. The front desk staff are unfailingly polite and helpful (and funny). The rooms are clean and comfortable, the hot tub and pool also have a beautiful view of the lake and mountains. The restaurant is quite good but it's also only a 5 minute walk into town and there are many good dining choices there too. The last time I stayed, they even upgraded me to the Honeymoon Suite for no extra charge. This is a fine hotel in an exceptional location.

"Getting older"

3
30/10/2016

We just stayed at this hotel which has always been our hotel in Sandpoint, but it is getting run down. It has a great location, connected to a great restaurant, but the inside need some work. This time we were in what they called the honeymoon suite which had a separate bedroom witch is a plus when your staying for a week, but curtains are getting old, our bedframe broke, but they took care of it. The hosekeeping staff was great. Will go to the hotel on the other side of the long bridge next time.

"Perfect Location, Close to Everything"

5
28/10/2016

Really enjoyed my stay here. Am always pleased with the Best Western experience but you can't beat the location in an amazing town. Hotel is walking distance to everything, right by lake, with a great restaurant connected right next to it. Rooms were comfortable with all the amenities. No hot breakfast but restaurant makes up for it.

"Great location and views"

4
27/10/2016

This hotel is very uneven. There are some great things about it and then some not so good things. As long as you can live with the not so good, you will enjoy your stay. So the great things: very nice views of the beach, water and mountains beyond. Also it is right across the bridge from downtown Sandpoint so very quick walking access to shops, restaurants, etc. There is a fairly good restaurant on site (it isn't a "hotel restaurant" but rather a restaurant that happens to be in a hotel). Nice pool area, some features of the room are nice (bathrooms are good, crown molding on ceiling, etc.). Parking is free and there weren't any "resort charges" or stuff like that. Not so good things: well first off, the trains. Not much the hotel can do about it but there are train tracks right behind the hotel and trains seem to go by there non-stop for a decent part of the day and night. You can hear them in many places of the hotel and they even make the building shake. No I am not exaggerating. Now that wasn't a total dealbreaker for us but it might be for some. Other issues: bed was not particularly comfortable, TV was old and outdated with few HD channels offered, heating unit was very loud and not particular effective, parts of hotel smelled strongly of chlorine from the pool. All in all I would say at this hotel again for the location and views.

"Great location and service"

4
12/10/2016

This hotel offers a great location in Sandpoint. Right on the lake for terrific sunsets and dining. Plus it is an easy walk into town. We've stayed here numerous times and find the staff friendly and very helpful.

"Excellent Stay"

5
09/10/2016

Spent two nights at the Best Western Edgewater Resort and had a great experience. Great staff, clean room, beautiful balcony and view. Will be back to stay again. Had breakfast at the restraurant both mornings and it was great. This was my first vacation after completing my Cancer treatment and it was so relaxing just what I needed.

"one night stay in Sandpoint"

3
08/10/2016

average hotel room on Lake Pend Oreille (high room rate based on that fact). room was clean. connecting restaurant (independently owned) is excellent (had dinner and breakfast). lake park and downtown Sandpoint within walking distance

"Best reason to stay is the lake view"

4
07/10/2016

Stayed here on our way to Glacier Park. Other Sandpoint motels had lower room rates but we stayed here for three reasons: easy to find, in house restaurant & lakeside location. Because the restaurant is not owned or run by the Best Western brand it opened for breakfast later than quite a few guests desired, including ourselves. We went elsewhere. Room was clean enough. A wet cleaning sponge had been left on the floor which seemed odd. Toilet was very noisy & ran for an undesirably long time. Otherwise stay was comfortable & as expected. View of the lake was fantastic with access to the beach walkway right outside our patio door.

"Great place to stay in Sandpoint"

5
05/10/2016

Beautiful view of the lake. Restaurant was excellent! The beds were comfy and plenty of room to move about. Internet was good and we liked being so close to a walking trail and of course Starbucks Coffee!!

"Nice stay but over priced"

3
27/09/2016

We stopped in late one night on our way through. Took a while to get checked in but we were tired so it may have seemed longer than it was. The hotel is relatively nice. It's basically a long hallway, but at least it gives every room a view of the marina. The rooms were nice. Ours had a microwave and fridge (not sure if they all do) as well as a patio that lead to the back side of the resort. The walls are pretty thin. We heard house-keeping vacuuming a room that sounded almost like they were in ours. We went to the restaurant/bar in the hotel around 10:30. It seems that's the worst time to go because breakfast is over and lunch hasn't started yet. The server did say she could probably get me some toast if I wanted but i just ended up with coffee. The service was friendly and great view from the bar and outside patio. It was a nice hotel, but it was expensive given the time of year so I can't imagine what it would be during the high season.

"One of two best places to stay in Sandpoint"

4
25/09/2016

The restaurant in this hotel, Trinity, is terrific. The staff throughout the hotel are helpful and professional. My only complaint involved obtaining my receipt via email. I called four times within 24 hours of checking out because the email was just not coming through. We double checked spelling, and I offered a back up email. Bottom line, there was a problem with the hotel's email system and they ended up having to print it out and mail it to me, which was frustrating. Other than that, this is a great hotel, with beautiful views and a perfect location. If you want to stay in town, this is the place to go!

"Average at best"

3
20/09/2016

Our room was on second floor, 236 next to a meeting room that was in use at the time which was somewhat annoying as participants gathered in hallway by our room to chat. The room was small, dingy and needed updating. The toilet may as well had been in the bathtub it was so close to it, the bed was hard and the pillows were square and hard as rocks. The AC unit needed work and was very loud. The view was nice, however it was obscured by a stairway. The staff were nice the day we checked in but not the guy the next morning who I found to be rude. We did eat lunch at the restaurant out on the veranda. Food was good, service okay, hornets a nuisance that forced us to leave in a hurry. Will not return to this hotel.

"Great Lakeside Location"

4
16/09/2016

The rooms were clean and the view was great. The restaurant attached to the hotel was superb and a good value for such wonderful food. There is no laundry facilities and no free continental breakfast. The coffee Kreug in the rooms was Farmers brand and pretty good but you have to go to the lobby to get your sugar or cream. The rooms have their own little patios if they face the lake. Be sure and check out the miniature statue of liberty on the dock of the public beach.

"25th Anniversary Plus"

5
15/09/2016

Our room was overlooking the lake. Really beautiful resort and loved the unique town. To help us celebrate our 25th the staff upgraded our room to the honeymoon suite. Excellent food and helpful staff.

"Best in Sandpoint"

4
14/09/2016

All the rooms here face the Lake. Bottom floor opens onto the grass and beach. A well managed hotel and best location in Sandpoint. Outside bar and restaurant a good option if the weather co-operates. Reviews that mention train noise may be not be accurate as we never heard them go by during the night. There is a buffer between the rooms and the exterior that faces the trains so not a problem.

"Gorgeous Lake views"

4
13/09/2016

We had a pleasant stay at this hotel. The views of the lake are beautiful. The marina and the boats are nice. There is some green space to add to the scenery. The onsite restaurant and lounge are really nice to have. We were with a car club and after we've driven all day, we love having the option to park the cars and not have to go out to find food and drinks. Pleasant and helpful staff. Really good!

"A clean, comfortable hotel in a great location"

4
12/09/2016

I was greeted promptly by friendly staff and checked in quickly. Our double queen room was comfy and clean. A few fixtures and linens seem dated -- doors and carpets especially -- but are otherwise fine. Ceilings seemed a little thin, as noise from the room upstairs traveled down to us easily. The location is really great if you want to walk or take in the beachfront scenery along the marina. It's a five-minute walk to the main street in town for food and shops, or the hiking/biking trail along the inner channel. The restaurant in the hotel is privately owned, so no free continental breakfast here. Grab a quick bite at a coffee shop in town on First Street instead.

"Impressed for a different reason"

5
05/09/2016

My wife and I were walking nearby the Edgewater this weekend (we weren't staying there; we were just enjoying the neighborhood) when we heard a plaintive cry - a very tiny kitten stuck in a bush and completely freaking out. We went to the Edgewater to see if they had any water for the little critter and Stacy (front desk? manager? Either way, outstanding!) took charge. The hotel, it seems, knows about the local feral cat population and makes sure to take cats they come across to a local shelter to be spayed/neutered and adopted into good homes (how proactive!!). Stacy reached into the bush, grabbed the kitten, checked him out, said, "I have some appropriate food in the car. Cow milk will hurt him," and assured us the little dude would be in good hands. You know, it's not often you encounter this sort of kind and swift assurance, this "It shall be done properly and to the good health of all" attitude. We didn't stay this time, but next time we're in Sandpoint, the Edgewater will be our choice. Thanks, Stacy!

"Great stay!"

4
03/09/2016

The room was spacious, enjoyed the balcony and lake view. Front desk had great local recommendations and were very friendly. Convenient location to wander around town and the beach. Would definitely stay again!

"Edgewater B/W Sandpoint, Id"

5
03/09/2016

Excellent location, close to main drag. Water front view of beach and morning sunrises. All you need right there. Bar, restaurant, beach, bicycle and walking paths, boat water tours, shopping, swimming, professional staff, all in all rated it 5 star

"Outstanding service and great views of Pend d'Orielle"

5
31/08/2016

I have been is Sandpoint many times on business and dined at Trinity located at the BW Edgewater. Always great meals and spectacular views from the deck. This trip however my wife and I came up on vacation from St. Louis and had the pleasure of staying at the hotel. I can't say enough about how friendly the staff was and very responsive to any questions we had. I was having trouble with the wi-if and Troy the GM came to our room checked everything out and even tested the internet speed. Turns out the issue was operator error on my part, but the service was above and beyond. If visiting Sandpoint have a great meal at Trinity and stay the night at the BW Edgewater, you won't be disappointed in either. Be sure and book the "fireplace" room. Room # 111.

"Sandpoint in the Summer"

4
31/08/2016

A most convenient location with ease of access to virtually every activity. Great access to a beautiful, along the river walking path as well as to the beach and lake activities. Breakfasts at the Trinity restaurant are superb. Equally, the staff are professional and accommodating.

"Sandpoint on the water experience"

3
23/08/2016

Hotel is in a beautiful location on the water. Near Sandpoint City Beach. Hotel has convenient parking. However, boat docking area is not too good. Duck/goose poop on docks and the water is somewhat questionable. We chose not to leave boat in water overnight. Beds are uncomfortable. First room check-in had dog hair remaining from previous guest. Second room, food left in fridge from previous guest, bathroom needed more of a wipe down.

"Beautiful Setting for a Place to Eat on the Lake"

4
22/08/2016

We had breakfast in the restaurant this morning and we seated at a window overlokking the City Beach and the Lake. Too windy and cool to be outside but we were offred the choice of in or out. The menu has the ususal staples with a twist with their Scrambles that have the meats, cheeses and/or veges scrambled with two eggs. Comes with home fries and toast or muffin for 7 dollars. Was delicious and more than enough to eat. One person had the egs, sausage and pancakes. The sausage was not the Jimmy Dean type, it looked local and was very good. Pabcakes were large, fluffy and equally good. Well worth visiting to enjoy the view and the food.

"Nice Restaurant called Trinity"

3
21/08/2016

great views, good food and atmosphere, right on the water! Very good menu, reasonable prices and a fun place in Sandpoint. Roast Beef very good.Very active deck by the beach, good for family and kids, great setting right on the lake.

"Great Location!"

4
21/08/2016

Rooms smell a bit musty, but the location is fantastic right on the beach. Front desk staff very helpful and customer service is great. Rooms are clean, good bed linens. Easy walk to downtown and right close to the bike/walking path.

"Nice location, so-so hotel"

3
20/08/2016

This hotel is located in a lovely spot right on the lake with places to walk around the harbor. It's an easy walk to downtown restaurants and shopping. The front desk staff was very nice. Other than that, I've never been a big fan of Best Westerns, for some reason. I don't feel they provide value for the money you spend. I'd still choose this hotel over others in Sandpoint because of the location.

"lovely hotel, right on the beach"

5
19/08/2016

The Best Western is an older hotel that lacks some of the glitz of a luxury city hotel. It more than makes up for this by its perfect location on the lake, as well as the friendly staff. We thoroughly enjoyed our stay. Having a microwave and refrigerator in the room was nice. Our balcony that looked out over the water was wonderful. The hotel is dog friendly. Since I was missing our dogs, I enjoyed petting and talking with several dogs at the hotel. Even the restaurant has outdoor seating where dogs are welcome. The only extra I would have liked was easy access to a washer/dryer. We spent a lot of time outside, got pretty dirty walking in the woods, and ended up changing clothing a couple of times per day. Sandpoint is a great place to visit. The Best Western was the perfect place to stay.

"RV park connected to best western edgewater"

3
14/08/2016

This is really just a parking lot that fits an RV There are full hook ups There is a pool and hot tub in the hotel which you may use I would not stay here again with the dozens of trains each day right beside the sites, the trains are frequent and very long trains. Staff at the hotel are very confused about renting out the RV spots and you must provide a credit card as if you are checking into a hotel, then go through check out when leaving. For a campsite it very crowded and at $51 per night. U. S. not worth it. If you want to use wifi it is inside the hotel and not in the camping area. When we called to see if there was anything available we were told it was full but in person they rented us a site and we noted that three sites remained empty, it seems they have a poor system

"ok place"

5
14/08/2016

The stay was great except for all the goose poop all over the lawns and sidewalks. The restaurant serves great food with great service. the town is great for walking around. All rooms have a great view of the water and the maintained beaches.

"Amazing Staff"

5
11/08/2016

Especially Glenn on the night shift! After being on a delayed arrival from the Delta Computer Meltdown, he went above and beyond the call of duty with extra water, amenities, and a note wishing me a wonderful stay! SO impressed by Glenn and the whole team!

"Mediocre hotel"

3
10/08/2016

The room was very average with a small window overlooking some bushes at the side of the hotel. At a price of over $300 per night you expect more. The breakfast was nothing special and you had to fight to get stable. On the positive side, the young staff were enthusiastic and helpful. I would recommend staying at one of the lodges aroun Seward.

"Love it and coming back!"

5
10/08/2016

We stayed on a ground floor room so we could walk right out to City Beach. It's a very clean hotel, the food is really good at the restaurant, all of the staff are really, really nice. The location is excellent to walk around Sandpoint. The ground floor rooms are all pet-friendly so we'll be back with out dog next summer. Loved the pool but heard from another couple that there room was right next to it and the ventilation is very, very loud. The only issue that can't be controlled is there are a lot of birds on the grass between your patio and beach so you want to wear shoes walking out to the beach. Can't wait to come back.

"disappointing"

3
08/08/2016

nice location, but expensive for the room. Beds were OK - bathroom small and air conditioner noisy! Was expecting something more luxurious for the price. We stayed in the bottom floor - got"the last room" - the other side of the hallway looked way newer and didn't smell so stale and like chlorine Reception was OK - didn't go out of their way to make us feel welcome

"Great Spot!"

4
08/08/2016

Best spot for family vacation anywhere! Sandpoint is the place you make memories! Edgewater Resort is on the lake with a great beach across from a large park. It doesn't get any better for a family vacation. It's not fancy, it's just exactly what you need. It also has a fabulous restaurant on the beach with patio seating Check it out??

"Mountains, lake, sandy beaches, pool, spa and great food!"

4
05/08/2016

Stayed at the Edgewater RV park which is next to the hotel and adjacent to the City Park which has great, sandy, lifeguarded beaches. We also had the use of the hotel amenities. The restaurant is very popular because of great food and fabulous view from the lakeside dining area. The wi-fi is only available at the hotel and the server ( internet provider) is slow and spotty. The only other drawback is the constant, extremely loud train traffic at all hours. The employees are very friendly and helpful.

"Nice People-medicore room"

3
05/08/2016

I was traveling for business and I frequently stay at Best Western Hotels. Not knowing the area, I booked this hotel I entered the building into a nice lobby with super friendly front desk. I actually had booked the wrong night; fortunately, they had a room for me and we all had a good laugh. The rooms looked redone with newer carpet and TVs. That said, the room also looked a bit tired. Beaten up base boards, dingy curtains, and a small balcony with worn chairs. The bathroom had the same issues. At almost 200 dollars a night, I think the room should have been nicer. The reason to stay here would be the location. It is truly an amazing view on a really big lake. Sit on the balcony and watch the sunrise--that is the reason to be here. I also ate at the restaurant. The service is good and the food was fine, but, again, the reason to eat here is the view. So, relax and enjoy a glass of your favorite beverage. I would stay here again, but it is because of the staff and the lake.

"Beautiful Lake View"

4
03/08/2016

All rooms in this remodeled property have a view of beautiful Lake Pend'Orielle. The front has been enclosed so rooms do not open directly to the parking lot. The room was clean and nicely appointed, though the bathroom was small. It's a short walk to downtown shops and pubs. We would stay again.

"Wow! Incredible service and breathtaking view!"

5
27/07/2016

We stayed in the Best Western this past weekend and I can't say enough good things about our stay. The rooms are nice and clean and have an exceptional view of the breathtaking lake. Sandy at the front desk turned an ordinary stay extraordinary! She went above and beyond to exceed our expectations in every way and treated us like long lost family (and she gave our small children bottled water and peanuts). As far as I am concerned there is no where else to stay in Sandpoint! And the attached restaurant was convenient, very good and had exceptional service as well. (My only small complaint is our shower on the upper floor was very slow to drain.) Thanks again Sandy!

"Retreat"

5
26/07/2016

My fiancé and I love to stay in the jacuzzi tub suite on the ground floor. We have a slider to access the beach and let our dog out if he is with us. A short walk to excellent food @ Trinity Cafe and to Main Street Sandpoint! We love to stay here!??

"Amazing 4th of July"

5
24/07/2016

We did not stay at this hotel overnight but we had a great dinner and drinks all night on the Deck in preparation to watch the fireworks. Great Food, access to beach and view of the fireworks. Very friendly staff and I would stay here if we could.

"Annoying air conditioner"

4
22/07/2016

Location, view and restaurant are top notch. However when you go to bed and find that the air conditioner is 6 feet away and blows in your face all night it is pretty annoying. The room could easily be arranged to avoid this problem.

"Beautiful Location But There's No Complimentary Breakfast"

4
22/07/2016

No doubt about it, this is a a beautiful location for this hotel. I can say only good things about the room quality, beds, cleanliness and staff. All the rooms face the lake and beach. My one issue is with the advertised "Complimentary Breakfast" when reserving online. When we arrived we were told there is no complimentary breakfast as the restaurant is privately owned. We had four in our party including two children and were looking forward to a quick breakfast before we set out the next day. Another couple were checking in at the same time and they also expressed disappointment at the lack of breakfast as advertised. The next morning we did have breakfast in the restaurant. The staff was good and the service was quick but the pancakes were tough and burnt on the bottom. One of our party left the burnt side up so the staff could see. We were anxious to be on our way and didn't want to take the time to complain even though we should have. After we returned home I filled out a survey from Best Western regarding our stay in Sandpoint. I complained about the Complimentary Breakfast issue and the quality of the food in the restaurant but I haven't received any feedback. This is a higher end hotel and this issue should be addressed by Best Western and the management.

"Best Service with a Beautiful View"

5
21/07/2016

We took our entire soccer team and families here I. The middle of the busy summer season and we're still served amazingly well. The hostess is amazing and seated us within 20 minutes of arriving. Our waitress was quick funny and smart about getting our orders in. The view is amazing looking over The lake. The menu is lovely!

"Great location - but just stay at an Air BnB or VRBO!"

2
19/07/2016

First, the location is perfect. Beautiful view from the room and walking distance to every thing. We paid a high price to have an extra room and bed space for three adults. The sofa sleeper was not actually something you could sleep on because the springs were sticking out. We asked for a cot - which was slightly better, but still pretty much a disaster for sleeping and then they wanted to charge us for it. The main bed was fine (though the pillows were like somebody's old pillows that they had pulled the filling out of and stuffed together.) Due to the location you would think the hotel would have umbrellas, beach towels, chairs etc for checkout/rental. Especially when you are flying in it is difficult if not impossible to bring many of these type things. We had to buy them and then give them away. At the least the hotel could have a holding place for people to use things that previous guests purchased - but, really - the location would almost imply that you would have these kind of items available. And having beverage/snack service on the beach would be even better. We knew this going into it because we called and asked - but I think they feel like they don't have to because they don't have any competition. Also - the AC units are terrible. Really terrible. I only rated as high as I did because the crib was a disaster and they actually bought a pack and play for us to use while we there. That was one of the first things that happened when we arrived so it set a positive tone that helped offset some of the terrible things. For example - I had to go to the ER when I first arrived and then was on a clear liquid diet. As I was transitioning off I needed super simple food. We asked the hotel for just one poached egg and they refused and said we had to pay $16 for the buffet. They finally did it when my wife was prepared to just pay $16 to get me a poached egg but did say, "well, that isn't very kind." I guess nobody likes to be told they are really being a jerk - so they made her one for $3.50. Also - the internet is terrible and there are broken machines in the fitness center.

"The Best View in Sandpoint"

4
15/07/2016

A Wonderful Location ---- water view with a beach and great sunset/sunrise. Our room (2nd Floor) with a balcony was Great. However, the property overall is older and could use an update. The bed was very comfortable and the view was outstanding.

"Great location over priced"

2
06/07/2016

Room was in reasonable condition but smelled of smoke. As we were on ground floor and there are ground level patios, smokers were sitting outside and our air conditioner pulled in all the cigarette smoke into our non smoking room. The curtains obviously had gotten from the someone leaving the sliding door open as they were are matted and crunchy. The location is in walking distance to restaurant and beach but overpriced for what you got.

"Relaxing stay!"

5
06/07/2016

I loved the waterfront views from the second floor balcony, the sauna, swimming pool and hot tub! It was a perfect location to relax and visit as well as to explore Sandpoint. The hotel staff was professional and friendly. We had dinner in the dining room and while the food and service was good, the noise level made it very difficult to hear. We discovered too late for dinner that the outside seating area with heaters is much more manageable for conversations and is warm enough even on a chilly night.

"Great location, great view of the lake"

5
05/07/2016

This hotel is a bit older but very clean and well maintained. The view of the lake and close proximity to a lot of activities make this hotel a place where we will stay again. Staff was very efficient and friendly. The restaurant attached to it had good food reasonably priced.

"Great location!!"

4
03/07/2016

Usually I give hotels 5 stars when they are dog friendly. So 5 stars in my comments ?? The hotel location couldn't be better to town etc. Watch out while showering if your neighbor uses the water. There has been a financial snafoo so be aware to make it clear how you want to pay. They charged our card just hours after we checked in as opposed to check out time. We wanted to pay in a different way. One nice bonus is the bottled water in the room was free!!! Most hotels charge $3+ for that. Despite being full occupancy it is quiet and peaceful.

"Great view and great location"

4
02/07/2016

We came as a walk in and hit a ground level lake facing jacuzzi room. The room was a good size but the bathroom was super small and a little strange but no biggie. The room faced the lake and had a patio that opened to the grass along with chairs to sit out on the grass which was great. The room had been updated but the bed was super hard and the decor in the room was a little ugly. Front desk was great. One strange thing was the ice maker was way the hell down a hallway by the pool in another section of the hotel. Quite a hike for ice. Location was awesome, just a short walk downtown. Will definitely stay here again.

"Could have been a lot better"

2
02/07/2016

We were celebrating the wife's 30th birthday and had high hopes for a room with a view for $200 for 1 night. The gal at the front desk was nice and quick to help. Walked into the room and was immediately greeted with the overwhelming stench of gym socks that hit us like a brick wall. I opened the slider door and turned the A/C on for almost a half hour for the smell to go away... never did find out where it was coming from. There was stuff left in the nightstand drawer from the person before (or the person before that maybe? Who knows.) The caulking around tub and shower looked like it was done by a 4 year old and was cracked with black mold coming out of the seams. No exhaust fan in the bathroom and the vent above the shower looked like it hadn't been cleaned in a year. Strike 1. Went to dinner in the attached restaurant. The coconut shrimp was excellent. The waitress recommended the baby back ribs and my wife ordered the salmon salad. The sauce and seasonings were excellent on the ribs- the ribs themselves were so tough I could barely get the meat off the bones. They were probably good at one time a few days prior, but not the day I ordered them and certainly not for $27. One of the ribs shot out of my hand and on to the floor a few feet away in my struggle to remove meat from bone. My wife's salmon was good, but $24 for a 4oz Costco piece of salmon on a half gallon of lettuce seems really excessive. Strike 2. Later that night, we tossed and turned on a horribly uncomfortable bed all night leaving us feeling haggard and worn out the next morning. What's with the tiny little throw pillows for the main pillows? The rattling A/C added to the insomnia. Strike 3. I can't believe I paid $220 for that room and $100 for that food. I've been to some really awesome Best Westerns- this was by far the worst. The info sheet on the back of the front door to our room said that our room goes for $100-$350... I feel bad for the sucker that pays $350. $100 would be pushing it. I absolutely will tell everyone I meet even thinking of staying at this BW to reconsider unless you guys change few things. This Best Western needs some help.

"All rooms face the glorious lake"

5
01/07/2016

Excellent design with glass enclosure on street/railroad side so every room is lake front. Very comfortable room, if no one turns on the noisy a/c which was not necessary. Nice patio, a great place to just be by the water.

"Nice very clean rooms at clearly the best location in Sandpoint"

4
30/06/2016

Very nice hotel, rooms are decent but very clean and the staff does an excellent job. I personally feel that the prices are ridiculous. I can stay at the davenport in down-town Spokane at a King-suite, the most luxurious place you can find up here for the exact same price I paid at the Edgewater in Sandpoint. Paying $200 per night for an average room with no elevator to the 3rd floor, no staff to help with luggage and old hallways with carpets from the 90s and an absolute despicable fitness room where not a single machine worked is a joke! If it was around $100 to $120 I could see past all the flaws in this place. Breakfast at the restaurant was mediocre at best. The one thing saving this place is the spectacular view over the lake, definitely a big plus waking up to that.

"Exceptional lunch"

5
30/06/2016

I visited the Edgewater for lunch with friends recently and was very impressed with the ambiance of the outside dinning area and the quality of the lunch. It was a beautiful day and the outside deck is close to the beach and made for a very pleasant place to enjoy lunch. The menu offerings are many and varied and the food was very tasty and the portions generous--with very reasonable prices. This place is a winner in every respect. Try the pecan chicken salad for a meal you won't soon forget. Very respectable service as well.

"excellent customer service"

5
29/06/2016

After repeat visits to this lovely location on the lake, we experienced another 3 night stay. Receptionist was very accommodating. Hotel rooms average but well equipped with fridge, coffee maker, and well maintained. One thing we noticed was that vacuuming carpet and clearing patio could have been done more frequently. We had one issue at dinner and was dealt with well by the manager. Will definetly return.

"Great room; little spendy"

4
27/06/2016

We had a great stay in Sand Point. The hotel location is AMAZING! Literally on the lake and super close (like easy walking) to downtown. Our room had a little balcony, which was great. The only drawback is the cost; it felt a little spendy.

"good value"

5
27/06/2016

checkin very friendly efficient nice to have a room with a view with a deck to sit outside and look at the view. nice location small bath room. ate at the adjoining restaurant as there isn't actually on in the hotel and breakfast if not included

"Beautiful views!"

5
24/06/2016

Small town get away with larger city amenities! Awesome staff at the hotel and the restaurant was very good. Very good bloody Mary's and great beer selection! I just wish the weather would have been nicer because beach access is amazing! Play gound picnic area very close! There's a Starbucks close by, too!

"Great view"

4
21/06/2016

This hotel is beautiful, all rooms face to the beach/lake. Good location, walking distance to town. Peaceful and relaxing wi if wasn't that great, room was a good size, comfy beds, staff is friendly and helpful.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Thank you for your four-star review of our hotel! We recently upgraded the WiFi to the latest equipment available, however it seems that there are a few places in which it can be improved. You will be glad to know that we are adding more wireless access points (WAPs) throughout the property in the immediate future to ensure the fastest speeds available at any hotel in Sandpoint.

"Room with a view"

4
21/06/2016

Standard BW settings. Comfortable room, clean, with balcony and view of Pend Oreille Lake. No breakfast included, but they have a restaurant attached. Since they open only at 7 h 30, we had breakfast at Spud's (at 7 AM). Starbucks opens at 5 AM, for us early birds. Waking distance from the main streets, with boutiques and restaurants choices.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
While there are just a few places to get a bite before 7h 30, we are glad to hear that this didn't prevent you from exploring our 'walking town' and experiencing the quaint atmosphere. We hope that you will return again soon!

"good review"

4
18/06/2016

We have traveled to Sand Point many times in the last 40 years and this is our hotel of choice. It has always been worth our time and money. The location is fine for walking into town and back. Thank the management for us

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
It has been our pleasure to host you, Edward! Our staff take their roles very seriously and try, every day, to provide you with the quality lodging experience you have come to expect.

"Nice for families"

3
17/06/2016

This property is right on the lake. There is a beach, park nearby and a walk way under the busier streets to access the downtown shops. Very convenient location, friendly atmosphere and on-point price wise for the area and the ease of getting to activities. There are rooms with great views, ask for lakeside if you can.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Our lake-level rooms are especially popular for families, with a sliding glass door to walk out directly on to the lawn. Was there a reason why we only received a three-star review? We hope that you will visit us again, as we look forward to exceeding your expectations on your next visit.

"Sandpoint visit"

5
17/06/2016

Excellent spot for hotel, view of lake from room. Restaurant in hotel was very good. Service was excellent-very helpful staff. When we needed directions to place we wanted to visit (museums, etc.), the counter people would show us on the map of the area we had, and sometimes use markers to show best route. They were obviously pleased to help us and very friendly.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Here at the BEST WESTERN Edgewater we pride ourselves in providing all of our Guests with the best experience possible. Your kind words will be passed along to the staff; they love to know their efforts were noticed!

"Expensive and no breakfast"

4
08/06/2016

Nice location, good parking, restaurant attached, decent rooms though lots of hair left in the bathroom. Expensive, especially when all the local taxes are added. No breakfast included which, considering the price, is not a good idea.

"An option to consider"

3
08/06/2016

The Edgewater is perfectly located with a view that is amazing. While the rooms are so so.... the restaurant rates with the very best in food quality and service. I look forward to dinners and breakfast here during every visit to Sandpoint whether I stay at the hotel or not. Rooms - average. Mattress below par. A bit dated, but again......ohhh that restaurant. My My!

"Best View in Idaho"

5
06/06/2016

The view from the room and restaurant deck were amazing. This hotel is on the beach (nestled between the largest lake in Idaho (Lake Pend Oreille) and Sandcreek. We had the options of paddle boarding up Sandcreek or on the lake, bicycling along Sandcreek or across the Long Bridge, or strolling through town (McDuff's) without ever moving the car. To cap off an epic weekend, make the short drive to Schweitzer for the summer chairlift ride. This is North Idaho!

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Thank you so much for your five-star review; we really appreciate your comments regarding our customer service and excellent food. We look forward to welcoming you back!

"Great Location!"

4
30/05/2016

This is the fourth time we have stayed here and we were not disappointed! All of the rooms face the lake which is nice. The rooms are very comfortable and the staff is always friendly and courteous. It is very nice to wake up in the morning and look out the sliding glass door at the lake while drinking a cup of coffee. They also have a great restaurant and lounge. We will stay here again.

Dallas C, Guest Relations Manager at BEST WESTERN Edgewater Resort, responded to this review
Thank you for your review, Billbear56! Your loyalty means the world to us as we strive to exceed your expectations with every return visit. Thanks again for staying with us.

"Sandpoint"

5
30/05/2016

We enjoyed the view of the water and activities on the beach and park. Excellent location and easy to get to. This is a well-maintained property with competent staff. Food was excellent and we were able to walk to all activities. We will return.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Thank you so much for your five-star review; we really appreciate your comments regarding our customer service and excellent food. We look forward to welcoming you back!

"Good hotel. Clean. Good service. Great location."

4
21/05/2016

The restaurant food and service was excellent, but the room was noisy and looked cold. Atmosphere didn't go with the price. Coffee pot didn't work. They tried to be nice, but the condescending attitude didn't come off well.

"Awesome location!"

4
18/05/2016

The location of this hotel couldn't be better! It's directly on the City Beach and within a 5 minute walk from downtown. The beds were very comfy and staff was friendly. Only disappointment is that there wasn't breakfast included. There is a restaurant on site that sounded good but was pricey. Overall a good choice in Sandpoint.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
We recognize that you had a choice of accommodations for your stay in Sandpoint and we appreciate you choosing us! We value your feedback and will pass it on to the team.

"On a road trip from Southern Calif"

4
17/05/2016

This is a very tired Best Western but has a great Location and the Restaurant is fabulous, Great views from your balcony of Mountains and Lake . Short walk to Town or the boardwalk along the river.. great shops to look and stop for Ice Cream. yummy, very nice Pool and Sauna ..Sandpoint is nice little town.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Hi Pauline, thanks for staying with us and also for your four-bubble review! I sincerely apologize for this poor impression of our hotel. We recognize that a clean and well-maintained property are to be expected and the hotel is obligated to deliver on those standards. We recently completed a remodel in the lobby and will continue to remodel the hotel over the coming years. We hope that you will visit us again in the near future and enjoy more of what Sandpoint has to offer.

"Nice ,Clean, Moderen and updated"

5
10/05/2016

Great Room with nice View of the Falls and easy in/out walk , jog etc. Room is comfortable , clean and modernized. Sometimes pctures are deceiving,,,Not here the pictures are accurate . I would stay again on business or Pleasure with the family,

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Thank you for staying with us! We take great pride in providing clean rooms for our Guests; your compliments will be passed on to the team. We hope to see you and the family again soon!

"Not Elegant, Just Right"

5
07/05/2016

First, I'm not sure how much the room costs because my employer reserved it and is being billed, so I'm not sure about "value." I do know that Spring/Summer rates throughout this area are considerably higher than at other times. As a tourist or just passing through, you could not ask for a better location in Sandpoint. Yes, for first-time visitors, navigating to the hotel from the south requires knowledge and 4 turns. Not quite sure about from north or west. If you came from the east, it must have been by boat, because the hotel is located on the lake shore. Yes, there is a somewhat busy train track in front (west side) of the hotel parking lot, but I haven't noticed the trains at all. Looks like all rooms front the lake, with a sound-attenuating hallway between trains and rooms. The rooms have a small balcony overlooking a green (Springtime) lawn, the beach, and a nice, large boat dock. Not sure whether the dock, which currently has no boats, is usable by guests because it and the hotel are adjacent to a very nice city park, with some RV parking there. Once you navigate to the hotel (which appears to be beside Hwy. 95 on maps), the very cool downtown shopping (and dining) area is just a walk, bike ride, or drive (if you don't want exercise or have time) across a short bridge crossing a canal. There is, surprisingly, a decent restaurant (Trinity at City Beach) collocated with the hotel (review written separately). My very large room had two queen beds, a tucked-away mini fridge and microwave, and a large, nice bathroom. The beds had 5 pillows, each, and for me, were comfortable (highly subjective). The carpet and furnishings were fairly "dated," but everything worked properly. Changing furniture to "keep up with the times" is costly (passed on to customers) and in my view, unnecessary, if working and maintained well. Everything was clean, and there were lots of towels. The WiFi worked very well, and the staff, particularly the housekeepers, but everyone, were EXTREMELY friendly and helpful. I do not give 5 stars often, but the combination of everything (not sure about price vs. value) earned it for them. Thanks, boss.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
We were so very glad to host you, Ron W. Thank you so much for your amazing five star review; your thoughts and opinions mean the world to us!

"Amazing place to stay, however"

4
04/05/2016

The Edgewater in sandpoint was a perfect little location for us. Easy access to downtown and a amazing view of the lake. We just wanted somewhere to relax and enjoy our surroundings and the Edgewater didn't disappoint. Despite the great room and beautiful views, we did run into a few problems, being from Canada our payment was a little difficult and it wouldn't take my partners card and I ended up paying for the first night and was told to come in and pay for the 2nd the next morning after we contacted our banks. The front desk woman Stacy was amazing and very helpful with this. The next morning we went to breakfast and Trinity's, which was such good food, and then proceeded to pay for the next night right after. However after I went back to the room I checked my bank account to see what was there and the front desk guy at the time charged me twice for the second night, I went out and shower him my statement and he told me that it would be on my banks end and I need to call them. Which I did and it wasn't on their end. The morning turned to afternoon and this guy Dallas spent hours on the phone with my bank and their credit card holder with absolutely no progress. He told me it would take up to 6 business days to get my money back. Which I needed to get home the next day. He told me he could give me in store credit or cash back that I would have to pay back at a later date. And then said he would call me back in my room once he knew all the information. Which he didn't. He went home and didn't even tell the his manager what had happened. Stacy the woman who had checked us in was back in that night and I proceeded to tell her what happened. Stacy had the mistake fixed and my money back within ten minutes, she was very helpful and understanding and she made our stay wonderful. All in all a very great place to stay. Just need to maybe rethink one of their staff.

"Great location, food and acomodations"

4
30/04/2016

Enjoyed everything about my stay. The view is lovely, the restaurant and bar serve wonderful options and drinks, and my room was comfortable. Ample parking, good water pressure, a large selection of pillows, every room faces the water. Convenient walking distance to downtown Sandpoint.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Thank you for staying with us, Realaloha. Your high scoring means we are meeting or exceeding your expectations; which is our ultimate goal!

"Sandpoint Idaho great place to stay"

5
26/04/2016

gorgeous view, wonderful service, lovely room, can't recommend it highly enough! The hotel is located at the end of Lake Pend o Reille, and looks out over the lake and mountains. The personnel were extremely helpful and the breakfast in their restaurant was awesome, one of my favorites!

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
It sounds like we delivered on your expectations, anitamV4952YG. Did you know that there are cruises departing from City Beach every day in the summer? We hope that you will visit us again and learn more about the lake on a dinner cruise. Lookup “Lake Pend Oreille Cruises” or call 1-800-SANDPOINT.

"Nice place for a family"

4
25/04/2016

The staff were very friendly. The indoor pool area is wonderful, newly remodeled. The restaurant has excellent food. The walls are a little thin, so you could hear your neighbors around you. Every room has a great view of the lake, right on the water.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
We are happy to hear that you and your family had such a good experience. We look forward to welcoming you back soon.

"Good value for the $$"

4
23/04/2016

Third floor room near the north end was almost perfect, save for the ongoing hum and at times mild vibration from the mechanical plant associated with the pool, I think. Good linens and towels (a BW trademark). Decent Internet, although hotel less than half full. Rooms look out on to the City Beach -- terrific view but this is also where the creatures of the night show up: we had die Polizei check in on a woman strolling the beach at 2 am, which created a lot of action, and it's about 40 meters from the room. Still, good balconies. bathroom showing its age, and the water wasn't terrifically hot. Recommend third floor but further away from the enclosed pool down below. Excellent front desk service.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Your review is much appreciated, Mark! Thank you for being so thoughtful and for covering so many topics. We hope to see you again soon!

"Great Location"

4
29/03/2016

Second time staying here in 2 years and greatly enjoy the setting. Close to main straight while not being on it with the perfect setting of being on the beach with a breathtaking water lake view. Restaurant is very handy and enjoyable. Our room was excellent. Facility has been upgraded from a year ago with tasteful changes to the foyer.

"Meh"

3
16/03/2016

I've stayed here in the past. The cost is much higher than smaller hotels within walking distance. The amenities are not worth the difference in cost, unless you really really really need that hot tub and treadmill. Personally, somewhere as beautiful as Sandpoint, I'll walk outside and have a look around. This hotel is also RIGHT on the railroad tracks for the amtrak train that blows through in the wee hours. If you're used to trains, no problem. If not, brace yourself. The water view rooms are nice, but again, you can go outside of pretty much any hotel, walk a little bit, and see the water. Much of the shoreline is still publically accessible. the cleanliness is good, but not spectacular. The amenities are nice, but not important to me personally.

"Great Service"

5
16/03/2016

Great Service, excellent value and perfect location. This was a business trip to Sand Point, Idaho and we found the Best Western to be friendly, helpful and to have very comfortable rooms. The staff went out of their way to make sure we had everything we needed. We would recommend this hotel for anyone visiting the area.

"Restful place"

5
12/03/2016

I appreciate the good service and comfort of the Sandpoint Best Western Edgewater Resort. My room, clean and comfortable, and well situated. Also, the restaurant was a pleasureful place to have both dinner and breakfast, with an excellent menu, service, and food. The view of the lake while I was dining added to the good ambiance. I look forward to a return trip with my family as soon as we can make plans.

"Okay hotel"

3
10/03/2016

Dinner was awesome at the hotel - was disappointed that breakfast wasn't available until 7:30 - internet was slow - lighting in room was weird - HVAC was noisy - beautiful place though - I'd stay here again because of the beauty

"A Place at the Beach???"

4
06/03/2016

Being from NC where the beach is just a short drive away, you don't expect to find a beach front hotel in Idaho, but we did. Our room was on the lower level where we had a small patio with a lush lawn leading down to a sandy beach. Room was nice and clean. Hotel staff were helpful and polite. We had breakfast at the hotel restaurant it was great. I had the pancakes and bacon both were awesome.

"Awesome Views Super Clean"

5
02/03/2016

Beautiful views of the lake. Room was super clean. All the staff we encountered did their job and were friendly. I would stay here again. I look forward to eating at the restaurant next time, many people in town recommended it.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Your feedback is most appreciated, Eric! The restaurant, Trinity at City Beach is definitely a must-visit for Guests and locals, alike. We look forward to your return.

"Birthday getaway in Sandpoint"

4
28/02/2016

We had a great time at the Edgewater in Sandpoint! When we checked in, our room had a very unattractive view of a crane so I called the front desk and the young lady was kind enough to find us another room and even upgraded us! The Trinity Grill is very nice and they also have an indoor pool area with pool,jacuzzi and a sauna. We can't wait to come back in the summer and enjoy walking out to the lake from you room! The hotel is within easy walking distance of many restaurants and shopping... all in all a fun getaway!

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
We look forward to your return, Jane! I am heartened to hear that our Front Desk was able to accommodate your request. The new docks will provide even more convenient access for Guests who rent or bring their own watercraft. We offer five (5) slips to our Guests on a first-come, first-served basis at no additional charge.

"Probably one of the best motels in area, but not as nice as Schweitzer Mountain Resort"

4
26/02/2016

This Best Western is a good value (the winter prices, anyway, not sure about summer). It is getting old and is nothing fancy, but it was fine for a night or two. We were there in the winter on our way to Schweitzer where we ended up staying for an additional two nights, and the hotel there is much nicer, but of course it was more expensive. The Best Western is right next to the rail road, but the rooms face the opposite side of the tracks, and the hotel has an interior hallway to block the noise, so it did not bother us at all even though I am a very light sleeper. Bed was so-so. Room was clean. We did not eat in the restaurant. I did drive by the Quinta Inn, but it is right on the highway, and the Best Western is right on the lake, off the highway. In the summer, the Best Western would be ideal if you want to swim in the lake, etc. since you can run right outside from the downstairs rooms.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
We are very pleased to learn that you extended your stay, Carol! Thanks for your thoughtful review of our property. Indeed, you ought to revisit us in the summer and again when we rebuild the Resort in another few years.

"Beautiful Setting"

5
26/02/2016

Stayed at this location during a business assignment so didn't get to explore the environment exstensively. Wished it had included a breakfast service. The adjacent restaurant is not as convenient noris the food spectacular. Rooms and hallways are very chilly. And stairs everywhere would present problems to visitors needing flat levels. Difficult to haul suitcases easily from car-room. But views are gorgeous; staff is very helpful. Not sure they offer goody bags or extra points per your loyalty level as I was offered neither!

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Thank you for taking the time to review our property and service. I'm glad to learn that you found the views "gorgeous" and our staff "very helpful". I'm sorry to learn that you weren't impressed with the food. Indeed, the Hotel has a split level and unless Guests are staying on the balcony level at the North End, there are some stair to negotiate. If you are a Platinum-level Best Western Rewards Member, we will automatically post extra points to your loyalty account. I will communicate with the staff just how important it is to recognize Gold/ Diamond/ Platinum level Members and how much they are valued by both the hotel and the Best Western brand.

"Wedding anniversary"

4
21/02/2016

Hubby & I celebrating our 13th wedding anniversary were able to get away for just one night, so we chose Sandpoint for it's close proximity to us, & to be able to explore Lake Pend Oreille. The hotel was comfortable & clean, after hearing it was our anniversary the front desk gal upgraded our room to the bridal suite at no additional charge! Beautiful view! We had brought our boat with us & was able to dock it right at the hotel. I'd definately recommend.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Thanks for visiting us, Harlow! We are honored to learn that you chose the BEST WESTERN Edgewater to spend your 13th Anniversary! Our Front Desk takes pride in going above and beyond for each of our Guests and I am pleased to hear that they upgraded you at no additional charge for this special occasion.

"Wonderful location"

4
16/02/2016

We stayed as a family of 4 with 2 kids under the age of 6 and had a great time. The breakfast at the restaurant was amazing and treated the kids well. The pool and spa area were newly renovated and the kids loved swimming in the indoor pool. The location was right on the shore with lake access right outside our room.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Thank you, Erin for staying with us! We are glad to hear that you noticed the ongoing upgrades to the property and that you enjoyed breakfast at the onsite restaurant, Trinity at City Beach. We hope that you will have the chance to visit us again in the Spring or Summer for the kids to play at the beach!

"Weekend getaway"

4
24/01/2016

Great place to stay, downtown is just a short walk away. Which is a plus your not staying right down in the busyness of town. The rooms have a nice lake view, they also have a nice restaurant and lounge over looking the beach and lake, however I don't think they are part of the hotel. The staff is very friendly and helpful. Don't let the train tracks being close fool you, you can't hear the trains go by in your room. The building is older but pretty well maintained. They also have a nice pool and hot tub also with a lake view. Well worth the stay.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Thank you for taking the time to review our hotel, Dirk! Indeed, the restaurant & lounge are separately owned, however room-service is still available for breakfast, lunch or dinner and you may charge to the room. Your comments about our friendly and helpful staff are most appreciated; I have shared them with our staff.

"Beautiful year round!!!"

5
12/01/2016

All of the rooms look at the lake. Nice restaurant with outside seating. Waitstaff were great and very accomplished at service! Location is just perfect and they accommodate pets! Lovely king size bed!!!!

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Your kind words will be passed along to the staff; they love to know their efforts were noticed!

"Best Western"

3
06/01/2016

For the price it is an average room that has been made to look as if it is high quality with average work done to the rooms and building. The stay was average, assistance was positive. Would probably consider staying again as the location is great.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
Thank you for your feedback, Todd. We acknowledge that the building is beginning to show its age, however we try to stay on top of this with fresh, modern renovations. I am glad to read that the "assistance was positive" as we treat service as a top priority and take pride in providing 'Great Northwestern Hospitality'.

"NOT RECOMMENDED"

2
30/12/2015

Non-disclosure of full charges against credit card at check-in. I.E. $1,200 to secure $300. Was not informed by staff that my credit card was being charged before check-out, nor the amount being charged. The charges were left on the card and then the actual charges were added. Poor quality of beds; One bed was so poor could hardly sleep - stiff and sore every morning. Poor tv services - limited channel selection & no movies. Not a great place to stay if you want to relax and enjoy some down-time. Restaurant is very good and wait staff are excellent.

"A very Nice Place to Stay"

4
27/12/2015

We have had multiple day stays here a number of times over the past five years, and we have always found the stay enjoyable.Perfectly located at the lake in central Sandpoint, it's a great jumping off point to visit the surrounding area.

Dallas C, Director of Sales at BEST WESTERN Edgewater Resort, responded to this review
It's always nice to have you stay with us, “wdlander”. In the hospitality business, we appreciate the opportunities to connect with our Guests. “There are no strangers here, only friends who haven't yet met.” -William Butler Yeats

"Great off season stay"

5
14/12/2015

Really good deal, excellent location and fantastic restaurant. We were worried when we saw the train tracks out front and trains trundling by every 1/2 hour but once inside our room which no noise at all. All rooms face the lake and away from the tracks

"Couples getaway weekend"

4
16/11/2015

Hotel room was clean and updated in style. The only flaw I found was the caulking on the tub had separated from the wall and looked fairly cheap compared to the rest of the nice furnishings in the bathroom. King bed was perfectly firm and we could barely hear the train passing nearby. Very peaceful stay. You really should open the restaurant earlier than 9:30 am for breakfast though! Would have loved to have tried your hotel restaurant fare but had to leave the hotel and have Starbucks save the morning for us.

"last stay at Edgewater Resort"

4
13/11/2015

wonderful location close enough to go downtown and on the other side just in front of the great lake.Friendly, helpful staff. It's always a pleasure to stay at this Motel, especially in winter. The only issue I was missing was a breakfast.

"Wonderful Stay"

5
10/11/2015

The location of this hotel is slightly hard to get to, but once you find your way there, it is beautiful. We stayed for business in November, after the lake level was lowered, but it was still beautiful waterfront views. The grounds are beautiful. The only comment I have is we wished that the hotel restaurant was open earlier for breakfast or a continental breakfast was offered. We had to leave the hotel by 7am and the restaurant was not open. So we had to find a place in town, but it was on the reccomendation of the front desk attendent, and it was delicious. Thanks for maying my business trip such a pleasure.

"new empty nester couple"

5
07/11/2015

We were checked in quickly. Got a great room with a king size bed, jet tub, and door to lake. Service was friendly and helpfull. We were very happy with our stay. they didn't have a continental breakfast but had a great resturant attached to the hotel.

"Birthday"

5
06/11/2015

Beautiful view and a great location. Hotel is clean with great service. Great location to downtown restaurant and shops. Excellent running and biking trails right out your door that takes you along the lake. Within minutes to Schweitzer ski area which is an Outstanding mountain!

""Beautiful and Fun""

5
05/11/2015

My family and I stayed about a week at the r.v. park for the 4th. The water, fireworks, and customer service was great! We reserved a spot to go back next 4th of July. The town was fun to explore and the walking trails were great.

"Will not return"

1
28/10/2015

On October 10, 2015 my wife and I checked into the Best Western Edgewater Resort in Sand Point, Idaho. We were supposed to stay 3 nights but after having unpleasant things go wrong we left a day early. The toilet overflowed 3 times, the sink would not drain and the bathroom fan would not work. When we checked out we gave the list of the problems to the desk clerk and he indicated that they get lists like this all the time, but the owners will not put any money into the hotel since in 5+ years they will be tearing this down and building a new one. Needless to say we will not return. Robert L Morris [email protected]

"Hotel and Lounge that is a+"

4
26/10/2015

The food a this hotel is wonderful. For breakfast their bacon is baked, not fried with brown sugar. Pancakes were made with orange and vanilla flavoring. So different and so yummy. Dinner Mahi Mahi with pasta in a tomato/vodka sauce. It was amazingly perfect and a large portion.

"Very Pleasant"

5
23/10/2015

Wonderful surprise in a small town. Room overlooked the water. Hot Tub was perfect. Food excellent. Within walking distance of town, easy access to recreational trails. Off season price very reasonable. Can't wait to return.

"Nice view- but no breakfast"

4
17/10/2015

The room had a great view, but it was hard for us to get there. My husband uses a cane and stairs are hard for him. No elevator and we were on the third level. Also no breakfast offered. One of the few BW without.

"hotel in sandpoint"

4
10/10/2015

great location. able to walk to everything in town. Located on the water made for a quiet stay. It is also located by a great city park. Staff was friendly. I would stay there again. starbucks up the road.

"Sandpoint Best Western"

2
05/10/2015

The hotel needs a redo. The room was old, dirty and not up to Best Western Standards. I would not recommend this facility. I would give it one star in the AAA book. There is nothing more I can add. Blah, blah blah. I need to make this 200 characters to satisfy this review. What else can I say?

"Comfortable and convenient"

5
04/10/2015

Clean rooms, right on the lakefront, professional and competent staff, great food. Located so you can walk the local lakefront beach park. Nearby train tracks will be noisy for some, but a soothing sound for us. Overall a perfect establishment.

"Nice place, nice people, nice view"

4
30/09/2015

We spent two nights at the BW Edgewater Resort. It is a comfortable, friendly hotel on the edge of town in Sandpoint. The rooms have views of the lake, marina and park. It is only a few minutes walk to everything in the small town of Sandpoint, with the benefit of the lakefront on your doorstep. The room was comfortable. The restaurant, run by a different company, was also very good.

"Quality by the Lake"

4
25/09/2015

Just spent my second visit to this delightful hotel on the shore of Lake Pend Oreille. The room was clean and comfortable, the staff is friendly and accommodating. We made reservations for our next trip before we left. Love this place.

"A Beautiful View of Lake Pend Oreille From a Very Nice Room"

5
23/09/2015

We stayed 3 nights at this Best Western property and were not disappointed. Our room had a balcony which looked out over a large green grass lawn, a marina full of sailboats and a stupendous view of this large lake with very large hills on the distant shore. This place reminded us of Lake Nahuel Huapi, a huge mountain-ringed lake adjacent to San Carlos de Bariloche, Argentina. Absolutely beautiful. This property is smack on the City Beach public area and is actively used by swimmers, bird watchers, boaters, sailors and picnic-ers. It is in walking distance of several very nice restaurants, coffee houses and shops. It is right next to the restored historic train station (un-manned) which is the only Amtrak station in Idaho. There is lots of train traffic, but the hotel is well insulated and you cannot hear the frequent large freight trains going by close to the front of the property. There is plenty of parking available and the staff was very helpful (they are in the process of mailing me my electric shaver which I left there). The on-property restaurant, The Trinity, serves excellent food with knowledgeable staff delivering good service. the first night there I ordered a New York Strip steak, medium rare, and it was perfectly prepared and absolutely wonderful. I lament the many Kansas City and New York strips I have ordered over the years which turned out to be tired, poor quality sirloins, but this one was right! Lake Pend Oreille is pronounced "ponda-ray".