Best Western Southside Hotel & Suites,  Orange Park

4.0/5  - basé sur 280 notations.
4580 Collins Road, 32244-9521, Orange Park, United States - Ver el mapa
+1 904 264 4466 +1 904 264 2193

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  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Piscina al aire libre
    Piscina al aire libre
  • Personal multilingüe
    Personal multilingüe
  • Internet de alta velocidad en zonas públicas
    Internet de alta velocidad en zonas públicas
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Bienvenido al Best Western® Southside Hotel & Suites, un hotel galardonado con el premio Director's Award en 2015 y 2016 y situado junto a la carretera I-295 en Florida. Nuestro hotel del sur de Jacksonville, Florida, está situado a solamente 3 kilómetros de la Base Aeronaval de Jacksonville. Estamos situados a 18 kilómetros al sur del centro de Jacksonville y a 37 kilómetros del aeropuerto internacional de Jacksonville (JAX). El soleado cielo ilumina el elegante vestíbulo del Best Western® Southside Hotel & Suites - Collins Rd. Nuestro hotel se encuentra situado a poca distancia de las principales atracciones y empresas de la zona. Los viajeros podrán disfrutar de una gran variedad de actividades durante su estancia en Jacksonville, Florida. La excelente ubicación de nuestro hotel le permitirá acceder con la mayor comodidad al Veteran's Memorial Arena, el estadio Everbank Field, Kennel Club/Poker Room y también al exclusivo St Johns Town Center. También estamos situados a poca distancia de las onduladas calles del campo de golf de Eagle Harbor, Club Continental, el club náutico de Florida y el zoológico de Jacksonville o el MOSH. Acceda con la mayor comodidad a las playas de la zona o conozca de primera mano la cultura de St. Augustine y realice recorridos históricos o visite las mejores tiendas directas de fábrica. Al estar nuestro hotel situado en la zona sur de Jacksonville en los límites con Orange Park, nuestras instalaciones proporcionan el enclave idóneo para militares o para trabajadores gubernamentales de viaje en la zona. Nuestro hotel se encuentra junto a Base Aereonaval de Jacksonville, el arsenal Naval Air Depot y varios contratistas militares. Nuestra sala de de reuniones con superficie de 46 metros cuadrados proporciona elespacio idóneo para conferencias y eventos sociales. Tanto si se aloja en nuestro hotel con motivo de un viaje de placer o de negocios, nuestras instalaciones y servicios podrán satisfacer todas sus necesidades. Comience cada mañana con desayuno caliente completo gratuito. Navegue por la red con acceso gratuito a Internet de alta velocidad y acceso a Internet inalámbrico. Saque el máximo partido a nuestro centro de negocios equipado con computadoras. No deje de disfrutar de la piscina al aire libre y del gimnasio situados en el hotel. Durante su estancia en Jacksonville, nuestras instalaciones y servicios le permitirán disfrutar de una estancia realmente perfecta. Nuestro eficiente personal estará siempre a su disposición para ofrecerle todo tipo de recomendaciones, así como los mejores consejos sobre los más populares restaurantes locales y las más trepidantes actividades recreativas. Siéntase como en casa durante su viaje de negocios o en familia en este hotel exclusivamente para no fumadores.

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Habitación 1

Opinión de nuestros clientes

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Basado en la opinión de 280 huéspedes
Certificate of Excellence
Muy bueno
Con amigos Con amigos 19
De negocios De negocios 69
En familia En familia 108
En pareja En pareja 50
En solitario En solitario 21
Calidad del sueño
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Best Western Southside Hotel & Suites,Orange Park
  • 5
    « BA OCT 2016 »

    Diamond member upgraded to suite and it was very nice. Quiet overall. The morning meal was OK and needs cut fruit bowls for breakfast. All in all a very nice place to stay near NAS JAX. Parking is good. The mall is three miles away and has everything there.

    « Stayed due to JAX NAS visit »

    Very friendly staff. Room was clean and comfortable. Was helped with directions. Breakfast was very good; appreciated the water with limes in the lobby, gave it a resort/spa feel. Very close to the base and would definitely stay there again.

    « Star quality manager and staff »

    My husband and I recently waited out Hurricane Matthew at the Best Western Southside Hotel and Suites in Jacksonville. The star quality leadership of its manager, Shawn Sadberry, created a comfortable and responsive atmosphere for guests and staff alike. She is clearly a model of courtesy, cooperation and competence. The entire staff (desk, housekeeping, food and maintenance) were on hand, doing their jobs but quick to step in when other staff members were already busy. Their teamwork was carried out naturally and with such good will. It is also a staff who clearly appreciate and respect their manager. The service was wonderful at all levels and what could have been an anxious and inconvenient experience was so comfortable and responsive. We will return to this hotel. Best Western is fortunate to receive the services of Shawn Sadberry and her staff---and so were we! Jeanne N

    « Much better than expected »

    Sometimes Best Western can be good, sometimes not so much. This one is Great! Right off of I-295 and just a short drive to St. Augustine. Property looks newer and is very clean and well maintained. Courteous staff and free breakfast. A "real" breakfast with sausage, corned beef hash, cheese omelets and more. Not the usual corn flakes and stale rolls other chains offer. Comfy beds with lots of pillows. I would definitely stay again.

    « Great place to stay »

    Recently remodeled and absolutely friendly environment! I highly recommend this location as it is conveniently located with easy access to Jacksonville, Florida. The staff was very friendly and accommodating. They ensured we had an easy access room for my 84 year old mother. The room was very spacious with a small kitchen nook. Very nice. Beds were comfortable and all spaces were clean.

    « This is an excellent place to stay »

    This was our 31st anniversary. We don't like to travel far any nire and it's a two hour trip for us. That's my driving limit. It's worth it to get away for a few days and the people here are so happy and friendly, it makes it all worth while. Since this hotel became the Best Western it has improved immensely. We will be coming back every year now.

    « Another buiness trip to JAX »

    This was another in a series of trips to JAX and north FL for business. Has a series of appointments, and the central location of the hotel with access to varied interstate connnections was ideal. We had to drive across town, twice, before leaving on Monday and were able to navigate around much of the rush hour traffic with this hotel's proximity to I - 295.

    « Customer Service is SPOT ON »

    When I first arrived to the hotel after hours of driving, the last thing I want to do is settle for a room that cannot be dealt with. The customer rep Brittany, was dealing with allergies AND was an off shift personnel of the hotel during my stay. My first room that I was introduced to, had a leaking refrigerator. She did not miss a beat, and moved me to another room without attitude or delay. In my next room, the rooms AC refused to come on. With my service dog being a northern breed, I needed something more accommodating to his needs, and mine. (77 degrees in a room to sleep is NOT comfortable). I checked the AC plug and still couldn't get the AC to cut on, only to ask Miss Brittany to help yet again, to try to fix the plug so my stay can be more comforting. She also could not get the AC on. And yet again, gave no excuse, no fault thrown, and not only moved me, but upgraded me with no charge to me for the hullaboo that I had to endure as soon as I checked in. Handled PERFECTLY!! As a person that does not throw a big stink over things such as this in colder climates, and usually just keeps my mouth shut for the money I am paying, I felt NO GUILT, NO ATTITUDE back at my defense towards the reps, spoken under my breath. I WILL be staying at this particular hotel again, and I recommend it to any traveler. Well done BEST WESTERN ORANGE PARK!!!!!!!!!

    « Nice hotel »

    This hotel was very nice. We stayed only one night but it was one of the best stays in a hotel we have ever had. We got upgraded to a suite which made it even better, but for a short stay it was unnecessary. Not complaining, but it could have been left for someone who may have needed it more. Very nice eating area for the complementary breakfast as well. The only downside was the bathroom was so tiny and when we were in the hallways it felt like a sauna.

    « Work close to NAS Jacksonville »

    This is the closest Hotel to NAS Jacksonville that I could find that was clean and had good rates. it is close to Everything you need. Short drive to everywhere. The staff was excellent. I stayed 16 day and everyday when I returned my room was clean and all my belongings were right where I left them. I would recommend this Best western to anyone who needs to be close to NAS ( Navel Air Station).

  • 5
    « Wedding night »

    My husband and I got married on NYE. We arrived here late at night and stayed for only a night but it was VERY pleasant. The breakfast was amazing. The room was very clean and comfortable. We are planning to stay again, but this time for a bit longer.!

    « Hotel »

    Hotel is in a great location for busy at NAS Jacksonville. Five minutes from the gate with easy access. Breakfast is good and complete. This breakfast would cost you over $20.00 at a restaurant in town. Not much of a gym, but it you are working on base just use the gyms on base.

    « Trip to JAX »

    Many trips to JAX over the past few years, many staying at this hotel. Always a pleasure, nice staff, quality breakfast , good coffee, etc... JAX becoming more and more crowded with the passage of years, and this hotel has a nice location removed from all the traffic, but still close to town, the base, etc.

    « Jacksonville--near base »

    If you are looking for a nice, clean place for a reasonable price close to the Naval base, this is it. Beds were comfortable. Place was clean. Staff friendly. Breakfast was adequate. We had come here to visit son on the base. This is within just about 5 or 10 minute drive and almost a straight shot. Staff was helpful to give information about local places to visit and directions.

    « average hotel with great customer service »

    The hotel is an average, basic hotel & it is kept pretty clean. The beds are comfortable. The location is good if you have a car (right off 295 and next to the Navy base), but not if you need to walk anywhere. It's a great place to stay though mainly because of the customer service. We were there for two weeks with a toddler, both of us working, so we had some extra needs/requests. Anytime we needed anything, Bobby at the front desk went above and beyond to help us. Bernadette, who does the breakfast in the morning, was also such a sweetheart. She takes great pride in making sure the dining area is clean (I even saw her cleaning the light fixtures and picture frames after breakfast one day).

    « Love, love, love this place ! »

    I felt totally safe and well taken care of. The staff is awesome. Pool was clean, breakfast is outstanding and the over experience was just totally great. Very well located to highways, bases and my son's home. Very convenient to get in and out of as well.

    « Great Stay »

    Great hotel. Friendly staff, rooms and property was very clean. Not too far from the Jax beaches and restaurant were located nearby. Also near the navy base for sight seeing. Casino also near the area for entertainment purposes.

    « Good choice »

    Good hotel in Jacksonville, convenient to expressway, shopping, restaurants. Choice for breakfast was much better than what we normally expect. Room was clean and beds comfortable. It was a good choice for our overnight stay.

    « Outdated and no sound insulation »

    I opted to book this hotel (July 2-7) based on the location and price since we only needed a place to crash while visiting family in Orange Park. Upon entering the front door, my kids immediately noticed the smell and said that it smells like stinky feet! As with some other reviews, the A/C was not working when we got to our room but the staff was very responsive and had maintenance on it within 5 minutes - very good! Maybe it's because I told her that I'll move to another hotel if they can't fix it. The bad thing about this though is that they should be checking this BEFORE they let the guests in the rooms. This also made the smell of the room more noticeable as it was warn and humid in the room when we first got there. Another bad thing about this property is that the walls are very thin and hardly provide any sound insulation of any sort. It was a busy 4th of July week when we stayed and there were a lot of people walking down the hallways at night and you can hear them loud and clear as if there were no walls at all! I even heard the TV from the adjacent room one night when I couldn't sleep. I thought I had a good deal when I booked this hotel but after staying there, I think it's overpriced for what it had to offer. We also did not try the free breakfast as it was always crowded so I can't comment on the food.

    « Spacious rooms/affordable $$$ »

    Looooved this place! Spacious standard room & clean????????. Will be staying in BW hotels every time I travel. Breakfast was amazing as well!! Anything you want, they had it. The ladies at the front desk were so nice to us, even though we were sooooo late to check-in: due to driving 6 hours from Alabama from visiting families. It was such a great stay. I recommend this place for everyone. Especially families traveling on a budget ??

  • 5
    « Great stay (: »

    There we're many complications with my 3rd party booking site and they were VERY helpful in getting it worked out. Angel at the front desk was a super kind and helpful agent. The rooms were very clean and check in/out was very easy. I would definitely come back. Great stay (:

    « great price , nice breakfast reasonable stay »

    great price to stay for rate and nice breakfast staff ok the ac did not work well it was very hot . but that is a minor problem they can correct and hotel will be super. its sad they want you to type 200 words to do a review. the staff also can work on stereotyping individuals. but this time was better than the last after the name change

    « Best Western - Collins Road Jacksonville, Florida »

    Overall hotel staff was very helpful and friendly. Facilities need to be updated. Had issues with toilet running, air conditioner not working and lack of hot water. Feel that hotel is overpriced considering facilities needing to be updated.

    « Updating »

    This hotel has been updating common areas using granite and Quartz. The transitions are steep and low troughs at the elevators threshold. Bath rooms are converted to handicap accessible. There were no grab bars in the no threshold showers..odd. The room I was in was nice, no smells or cover scents which was great. Breakfast was adiquit. Eating area very nice and open but also busy exit/ entry. Outside Noise level were low its location is isolated. Overall a good place for the price.

    « Warm Weekend in North Florida »

    The weather was not entirely cooperative - it was close to 98 degrees one or both days - but the AC worked like a charm and the staff at the Orange Park Best Western were very helpful... quiet room, nice breakfast, good internet.

    « Nice stay for the price »

    Room was very nice for the price. Roomy, and comfortable. Only negative was at check out , I was told the clerk would email me my receipt, didn't happen. This is convenient to Orange Park and NAS Jacksonville, Fl. Right off of I-295 and US-17 , but you don't get the road noise like at some hotels close to major roads.

    « May 2016 Best Western in Jacksonville, FL »

    Breakfast could have been better. waffles were sticking and no non-stick spray was provided. The Bathroom needed updating badly, wall paper was pealing. Internet was poor to non-existence at times. Location was not bad, easy access to freeways.

    « Phenomenal! »

    One of the best hotels I have ever stayed at. The front desk receptionists are hands down the most friendly and accommodating people I have ever encountered. If you ever have the pleasure to stay here do not pass it up. Bobby, Margo, and Cal who work at the front desk are amazing. I even have had the chance to speak with the manager Mrs. Shawn a few times and she is the kindest manager I have met, she will help you out with anything you could possibly need. 10/10

    « Orange Park Best Western »

    This hotel is easy to get to. The property is well maintained and the hotel is clean. The staff was professional and polite. Noting to complain about at this hotel. The breakfast was adequate but not great.

    « Poor stay »

    Reported broken shower and TV and during 3 night stay neither was repaired. The handle controlling the shower was broken and I reported it but it was never repaired. The TV remote did not work and we could only get one channel. This was finally repaired. I have always stayed at this hotel for convenience when taking care of my parents. I will find another place for future visits.

  • 5
    « Every meed was met. »

    Very clean room, friendly, helpful staff in every area, best brewed coffee always available in the lobby, good hot breakfast, easy in and out access, close to where I needed to be and close to everything I might need for this trip. I have stayed here before and would stay here again.

    « Best Place to Stay in the Jacksonville, FL area. »

    My husband and I were coming to Jacksonville to visit relatives. My husband is a cook so we looked for lodging with a kitchen. All of the places we usually stay in were booked. We ended up making reservations at an Extended Stay America. After arriving and seeing the place, we asked for our money back. It was not up to the standards we were use to. They agreed to refund us our money, but we were left with no place to stay. We went to my relative home in Orange Park and she suggested this Best Western. I had tried earlier and it was booked. We drove to the hotel and was told they had no space. The gentleman at the front desk (Bobby) called several hotels in Jacksonville trying to find us a room. There were no room available. We thanked him for his efforts and were getting ready to leave when he called us back. As he was helping us, a cancellation came in. We were able to secure a room for the two nights. When we entered the room, we were very pleased. The room was very spacious. It had a separate living area from the bedroom. It was modern and clean. I cannot compliment the space enough and I certainly cannot say enough positive things about Bobby. I highly recommend this hotel and will definitely stay there again!

    « Great hotel »

    I was traveling with a senior group from Georgia. This hotel would not have been my choice. How surprise I was with the quality of the breakfast food, the extremely clean room, comfortable mattress, the friendly staff from the front desk to the cleaning staff. It's location is another plus. The environment around the hotel was very quiet. I did not go to the pool area or the exercise room. Definitely would recommend this hotel to others.

    « Bathroom not family-friendly »

    Except for the bathroom, this rating would have been much higher. We reserved a 2-room suite for three days. Everyone we dealt with at the hotel was pleasant and professional. The living room was large, with two sofa-sleepers. Extra sheets and blankets were in the cabinet drawers for the sofa-sleepers. The bedroom had two queen beds. They were comfortable, with four pillows on each bed. Keep in mind, though, that if you close the door to the bedroom, it shuts off the air conditioning to the living room. The bathroom, though, looked like it was designed by an idiot and installed by Wilt Chamberlain. The sink design is convex, putting you away from the sink, and increasing the chance of splatter. Even worse, the sink was mounted about four feet off the ground. This is great for tall basketball players, but bad for short women or children. You need to lower it or include a step-stool. The tub/shower lacked grab bars. The water is extremely soft and slippery and grab bars could eliminate an accident. Overall, this is a nice hotel. Improving the bathroom would make it even better.

    « Not very secure »

    The staff here is wonderful! Very helpful and kind. However, they are a little aloof at what is going on here. Trespassers in at the pool, the laundry area, breakfast..... either they don't care or really not paying attention. Other than that, the rooms are clean and comfortable. Loud at nights, but it is what it is. A hotel.

    « Nice especially for the rate. »

    Checked into my Sweet suite at Best Western, Orange Park. Turns out I've stayed here before. Didn't realize this until i recognized the location. I was here in june of 2014. I don't travel that much but I waa very glad to see that i book this hotel again. Quiet rooms even though it is right off the main roads.

    « Overnight stay »

    We were very happy with this motel. Clean, comfortable and nice breakfast. Would stay there again. The staff was very helpful. We woke up rested and ready for our day ahead. Would recommend it highly.

    « little over priced for what you get »

    everything was good. just thought the room was a little small and over priced. The vending area was a little hard to find. breakfast was okay. nothing to jump up and down about. My wife and I were in town for a overnight stay. The location was just a little out of the way. Bed was very comfortable, we slept great. and the A/C was kicking.

    « southside jax. »

    The overall was good, but, however the lighting in bathroom was very poor. the breakfast sauasge was not the usual good tasting meat, not 100% pure meat. The sausage meat had yellow blotches (fillers I think). Maybe someone is cutting cost of meat.

    « Nice Hotel »

    Staff was friendly and hotel was clean and updated. Will stay at this location again when traveling to the Jacksonville Equestrian Center. Rooms were fresh and had all the amenities needed for a pleasant stay

  • 3
    « not the best, best western I have used. »

    Not up to BWs normal super standards. Staff nonchalant, parking not great. Elevator very slow. Luggage carts not available. Plenty of good restaurants not too far. We ate at Sam's St. Johns Seafood and it was great, good food and service !

    « Great Value »

    We stayed in one of the 2 room suites and the value was excellent. We have a fun-filled day and the bed was perfect and so comfortable!!! I would recommend it. They also had a full breakfast the next morning with lots of options which is great when you have picky eaters.

    « Quiet stay in Jacksonville »

    Three nights at the hotel. Dandy new coffee machine. Quiet nights despite the dozens of retired vacationers passing through on two of the nights. People in those groups commented on the quality of the breakfast, and the overall quiet of the hotel. Thus the title of this review.......

    « way overrated....why? read on. »

    The breakfast is lousy...minimal selections. Room television is flat screen but all channels broadcast in scruffy low-definition....and due to the hotel budget will not go HDTV until late 2016 or 2017...according to their front desk. Room lighting is awful....subway white lights. Noise...hotel sits adjacent to I-285 with truck/highway noise all have poor sound insulation. Better options a 1/2 mile away away from highway and closer to many restaurants. This hotel is being run on a shoestring budget and it feels that way. Stay away!

    « Freindly place with great rooms and a outstanding breakfast »

    Staff is really great, helpful and extremely nice. Had a wonderful time for our Grand Daughter's wedding a very nice two day stay. They even found another room for family for Saturday night at the last minute and they helped make the wedding even better with there help.

    « "Laramie",,,,,,front desk is a gem »

    Having booked a room then to be upgraded because of my patience whilst she was dealing with another potential customer on the phone was unexpected. I ended up with a room way above and beyond my expectations. Thank you very much Laramie. She has a delightful and charming personality, every hotel should have one !!!! Just hope you take care of her as I believe she is an asset to your hotel. But all staff were welcoming and professional. Just book it, the hotel does deserve its good reviews.

    « Great hotel and staff »

    By far the best hotel experience i've had clean, staff nice and professional and most of all it was a good bang for your buck. The hot tub was unbelievable and the room was so clean i am definitely staying again.


    I visit Orange Park often and I love staying at this hotel! Great Staff, Clean Rooms, Comfortable Beds, Awesome Breakfast, Overall great experience. Located close to NAS and Orange park mall, tons of dining locations and activities nearby. Laramie Cundiff is very professional and will ensure your trip is memorable.

    « Our experience at Best Westerm »

    We could not have had a better hotel or staff to help us with whatever questions we had. We always feel welcome there. The employees at the front desk do an outstanding job in assisting us with all our questions. The breakfast supervisor does a great job, also. It is a very clean hotel and the beds are comfortable. We always look forward to staying there.

    « Bowl Game Visit »

    This hotel is a keeper. The rooms are huge, the beds are very comfortable, and the breakfast was perfect. We are already booked for the Georgia/Florida game. The front desk and all the staff were friendly and informative.

  • 5
    « Great stay »

    This hotel is awesome! The breakfast is good, the employees are friendly and professional and the hotel is clean. The room was spacious. I liked the area - near plenty of restaurants, casual and fast food. I enjoyed my stay and if I return to the area, I will be back in the area.

    « Nice clean freshly renovated Hotel »

    Very nice, a heated pool would have been nice for the small size the pool is. Internet is hit or miss, not a very strong connection in some rooms. Not sure if they just shut it off at a certain hour. But I just logged back on using the meeting rooms connection using the same password. I would stay here again,

    « First time in a BW suite »

    This type of accommodation was so much better for us than a regular room--just a little more room makes so much difference. With a separate little living area we could each pursue our own relaxing activity without keeping the other awake. I could read without my husbands TV program interfering.

    « A night or two in Jacksonville »

    We rushed down to JAX through the blizzard of 2016 and were grateful to find a room at the BW in SW JAX. Close to friends and family and business matters. Decent breakfast, good coffee, nice people at the hotel.

    « Nice improvements at this Hotel »

    We have stayed at this hotel two previous times, but this was the best time. It was obvious that improvements have been made in the last two years. The breakfast area and the eating area has been changed and improved. The staff is very courteous and friendly. The Breakfast area lady (Sunni) does a great job keeping the food items supplied and the area clean. She is constantly cleaning and checking on the area. The Check-in process went quickly and Laramie has a very friendly staff that makes you feel welcome and at home while on the road. I would definitely stay at this hotel again when going through the Jacksonville area.

    « Just Visiting »

    Came into town to visit my son. This particular hotel was close to the Navy base and some attractions. I stay at Best Western quite a bit because they usually have a hotel wherever I go and breakfast is included. The facilities were clean and orderly. You got to let the water run a while before it gets hot. All in all, it's a nice quiet place at a good price.

    « Great hotel »

    The hotel is great. The room was clean and everything was brand new. However, the room with only one queen bed was very small and the only sink we had was next to the bed... I had a problem with the password for the internet.

    « Looks Can Be Deceiving »

    We booked this hotel as it was a good stopping point on our way further south. The exterior and lobby looked like it had been recently updated and had a trendy look. We did not arrive until around 11pm and we were all exhausted. It was a spacious suite. It had two sofa beds on the main living area, but only one could be open since they overlapped space. There is only one air unit in the bedroom that also cooled the living area. So it was really cold in the bedroom and warm in the living area. Speaking of air, the unit was so loud it was difficult to sleep. In the morning I was the first of our party to take a shower. NO HOT WATER! I had to turn the shower off twice because of the chill. I mentioned this upon check-out and the lady took note of it as if it was a surprise. Breakfast was bland, but that is expected. If the water temperature was better and the air conditioner noise was fixed, I would stay again. Overall rating = average.

    « Nice hotel »

    Have stayed at this hotel a number of times over the years, and with recent remodeling and continuing efforts with breakfast, it is a predictable and fair value. Quiet, comfortable. Not the very nicest hotel on the planet, but a safe and practical option for me and my family.

    « No Hot Water »

    Took shower right after wife and ran out of hot water. This looks to be a retrofit hotel and things are not to the level of quality that I was expecting for Plus property. Uneven floor at front door and elevator. Manual door at entrance made it difficult negotiating with luggage.

  • 5
    « Family Trip to Jacksonville »

    This was a great place to stay. It is a nice peaceful location. The room was very nice and comfortable and it was close to where we were going. The staff was great and helpful. There is a very good breakfast to start your day off it you get up early enough to enjoy it.

    « Wonderful Staff »

    The staff was so friendly and made you feel at home. We arrived early from an early morning flight and they let us check in without charging us extra. Everyone we encountered were very caring. Our air conditioner stopped working during the night and they were there to fix it almost before I hung up the phone. Wonderful stay!

    « Celebrating 51 years of marrriage »

    We planned this trip back in June of this year, thinking it would be exciting to ride a paddle boat down the St johns River and have a lunch aboard. The boat ride was good for the short distance we were on the boat and the crew went out of their way to make everyone happy on the ride.

    « Awsome new front desk girl »

    When we we checked in with a huge wedding last weekend,we were greeted by a young lady by the name of Amber. She was very friendly had a great smile and went out of her way to make us feel comfortable. As she was checking us in she did mention that she was brand new and to please bear with her as she was still learning. She did great, got us into our room and even called us to ask if our room was okay. She took the time to make sure we were okay. VERY nice touch feom her. You can tell that she really has the customer service and that she likes her job. HARD TO FIND that these days. We highly recommend this hotel and the staff!!!

    « Overnight stay »

    My wife and I were in town for a wedding and we had seen a special on trip advisor for this hotel and decided to give a it a try. Staff was very helpful and accommodating (we needed early check in) and the room was clean and comfortable. We did not have the breakfast.

    « Saved the Bride »

    This location was fantastic. An error from Priceline caused my bride to be's room and 3 day booking to new be scheduled, during Florida/Georgia weekend (one of the busiest days of the year in Jacksonville.) Laramie Cundiff, the front office manager went above and beyond to fix the booking, make the entire situation better, and really treated my now wife amazingly. She truly saved the day and made my wife's weekend a lot less stressful. Great staff. The breakfast was incredible too.

    « Great Experience »

    Just needed a place to stay for the night, stopped here and service was great from arrival to departure! Clean and comfortable room for the price, free wifi and the breakfast was nice... also had a really nice lobby with a lounge area and tv.

    « "THE" NAS-Jax Place to Stay »

    Closest to the Naval Air Station in Jax, as well as I-295, this is THE place to stay if you're visiting anyone living at or near NAS. Like the Navy personnel is caters to, it's always at the top of it's game in terms of cleanliness, courtesy and quality of the facilities. A great value, especially if you qualify for any of the available special rates.

    « Trip near Navy base »

    I thought I had reservations at the Navy Gateway but I messed up so I called the Best Western nearby and they were very accommodating and even giving me an up grade to a jacuzzi suite. We were visiting our son stationed at the nearby Navy base and our anniversary! The staff was wonderful. A Special thank you to Deidra and Lamara. The coffee in lobby- great!

    « Pretty good. »

    The staff was very nice, and the room was clean, but there a pet/musty smell to the room. I asked the front desk if they allowed pets, and they said no pets were allowed. Not sure why it smelled that way.

  • 5
    « Clean and Affordable south Jax »

    We stay here whenever we have to be in Jax for business. Clean hotel, staff is efficient and helpful, room and bed are comfortable. Breakfast is typical for a BW. There is a laundry room and the desk has quarters. The price is good for the area.

    « Very Accommodating! »

    I stayed here last minute after the previous sleeping arrangements I had fell through around midnight. They took me in right away with a reasonable rate and I was in my room by 12:30am! The front desk was great, the room was clean and the breakfast in the morning had a big selection and was very tasty!

    « Good hotel »

    No surprises, fair price, very friendly staff. Nice place, real nice, would stay there again , and again. Close to a couple primary highways .... but still a largely quiet hotel. And an attractive hotel

    « Best of the Best »

    We recently returned from a 4-day stay in Jacksonville, FL at the Best Western Southside. On a scale of 1 to 10, I'd have to go with a 15. Probably the first motel I've ever stayed at that there's not a thing I'd change. Staff is very friendly and professional, free breakfast is exceptional and the location is convenient to everything. We'd definitely stay there again, plus recommend to all our friends This was just a plain comfy, clean, just like home motel....with kitchette table/chairs, microwave, mini fridge and sink.

    « Family trip »

    Very pleasant experience. A very clean and well maintain facility convenient to where my family wished to go. The inn is quite close to the interstate, yet very quiet. Very helpful and courteous staff. Good value for my money. I highly recommend this hotel.

    « Disappointed »

    My daughter had a bag of clothes in the bathroom that were while we were away with family. Talked to the front desk and they wouldn't do anything about the missing bag of clothes. Also had a plugged toilet. Said they couldn't help with that either. Night help at the desk said this.. Will def be getting ahold of someone higher up about this issue.

    « Excellent Service »

    Came to Jacksonville for a visit with family and chose this specific hotel because they are non-smoking and very convenient to I-295. Upon arrival we were greeted by the check-in lady with a smile and a welcome. After we got to our room and unloaded our luggage from the roller cart the lady that checked us in called and asked if we were satisfied with our room or needed anything. She always greeted us when we left and came back. The room was clean and decorated nicely. They have done some remodeling and it looks nice inside and outside. The breakfast is EXCELLENT! A variety to items to choose from so whether you want hot or cold it is available. The lady that provided breakfast was attention to detail so everything was clean and had utensils and was delicious. Outside the hotel is clean (no cigarette butts laying on ground) and the lobby is beautiful. Plenty of seating available for breakfast. One thing I really liked was there was a BIG pitcher of ice water with lemon up close to the check-in counter that was available all the time with plenty of cups.

    « Don't Get The Good Reviews »

    Yes The Staff I Came In Contact With Were Friendly & Helpful. But The Hotel Itself Was Ok At Best. Other Than The Staff, My Experience Was Not Positive. The A/C Was Noisy, Room Had An Overall Dated & Used Feeling. Not Close Enough To Anything To Walk To. Sign Say's Updated Rooms---------------Not. With Tax I Paid $83 Per Night. Shop Around, You Can Get A Nicer Place.- Lesson Learned

    « Mini Vacation with friends »

    I spend three nights with a senior group of 54 . The stay was very good . Rooms were clean , the staff was so friendly and Helpful. Breakfast each day was tasty Food area always very clean . Help tried To care for all our needs. Only thing that kept me from giving a five was all phone services was out in rooms and had difficults with turning of tv or finding chanels due to no guide on or of tv. Would stay again if in area.

    « Stayed to visit a seriously injured grandson »

    The staff were very helpful and sympathetic in meeting our needs for this visit. The Front Office Manager, Laramie, was very accommodating in giving us a great rate for an unexpectedly long visit with family in Jacksonville. The evening manager, Bobby Shook, was helpful in correcting some incidentals to our room as well as seeing that our final billing after check out was corrected. The billing problem was not his fault but he was very prompt to straighten out the matter. Bernadette, who oversees the complimentary breakfast each morning, was especially cheerful and helpful in seeing that our needs were met.

  • 4
    « Good experience »

    I will choose to stay in this hotel next time. Very clean and convenient that is close to NAS JAX if Gateway Inn and NAVY Lodge are all booked up. Although breakfast everyday pretty much the same but it is OK. Hopefully they can provide more different kind of fruit, that will be great.

    « Best Hotel Experince in Years! »

    We really enjoyed our stay at this hotel. We were upgraded to a junior suite without asking and was surprised by the size of the room. Very spacious and the bed was so comfortable. The free breakfast was very good. Nice selection of food. The entire staff was helpful and everything was super clean. For me, the outside cats were a plus :-) This will be our go to hotel for all future stays in Jacksonville.

    « This is the place to stay »

    We really enjoyed our 3 night stay here. The room was clean. We had a king size bed that was very comfortable. They have a nice breakfast layout in the lobby, with a nice area to sit down and enjoy it. They have a nice little pool area that we enjoyed very much with family. The entire staff was very professional and friendly, especially the Hotel Manager, Laramie. She is awesome! This is the place that we will stay during our visits to Jacksonville.


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·Desde el norte por la autopista I-295: tome la salida 10 hacia Roosevelt Boulevard / autopista 17 norte. Gire a la derecha hacia Roosevelt Blvd North. A continuación, gire a la izquierda en el siguiente semáforo en 84 Lumber hacia Collins Road. La entrada al Best Western® Southside Hotel & Suites estará situada a mano izquierda. ·Desde el sur por la carretera I-295: tome la salida 10 y gire a la izquierda hacia Roosevelt Boulevard/autopista US 17 norte al llegar al semáforo. Cruce la carretera I-295 hacia el norte y gire a la izquierda en el segundo semáforo, en 84 Lumber, hacia Collins Road. La entrada al Best Western® Southside Hotel & Suites estará situada a mano izquierda. ·Desde el aer...

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