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Best Western Hotel Northbridge Apartments, Northbridge

4.0/5  - basé sur 138 notations.
228 James Street, 6003, Northbridge, Australia - Ver el mapa
Best Western Northbridge Apartments - Vista Exterior El Best Western Northbridge Apartments se encuentra en el centro de Northbridge. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

El Best Western Northbridge Apartments está formado por apartamentos con servicios hoteleros y proporciona a los huéspedes una relajada y confortable experiencia de alojamiento durante su viaje. Si desea disfrutar de momentos de ocio en Perth, lo mejor es que vaya directamente hacia Northbridge. Este lugar alberga la Galería de Arte Estatal y cuenta con una ecléctica mezcla de cafeterías, bares, salas de fiestas, mercados y restaurantes. Northbridge le ofrece todo lo que pueda necesitar durante su viaje. Este hotel formado por apartamentos de Northbridge Perth le proporciona un confortable y relajante espacio de alojamiento en este cosmopolita enclave. Nuestro hotel cuenta con estudios y con apartamentos de una, dos y tres habitaciones Todos los apartamentos cuentan con cocinas con un completo equipamiento y con instalaciones de lavandería. Todos nuestros apartamentos con servicios hoteleros de Perth están equipados con su propio balcón o patio, un amplio salón y zona de comedor. Aire acondicionado y acceso gratuito a Internet Wi-Fi en todas las habitaciones. Estacionamiento gratuito para autos en el hotel.

Best Western

Hotel Northbridge Apartments

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Opinión de nuestros clientes

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Certificate of Excellence 2018
Basado en la opinión de 138 huéspedes
NOTA EMITIDA
Excelente
43
Muy bueno
57
Normal
23
Malo
11
Pésimo
4
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
11
De negocios De negocios
32
En familia En familia
42
En pareja En pareja
35
En solitario En solitario
5
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Perfect location"

5
18/10/2018

Perfect location, short walk to restaurants, bars, city and train and bus stations. The staff were extremely helpful, flexible and attentive to my and my 8 colleagues requirements. Definitely stay again if back in Perth.

"Good location with parking & wifi"

4
14/09/2018

I like that the apartment provides free parking and wifi. The location is also very good and quiet, even though it is near eateries. The service is generally good; room is cleaned daily and amenities top up. I jjust wished that the interior undergo a refurbishment to keep up with time.

"Great location"

4
11/09/2018

We stayed in a 3 bedroom apartment and there was plenty of room for us all. The hotels location is very convenient to all of Northbridge and walking distance to the City Malls. Free parking was an added bonus! We will definitely stay here again as we could just patk the car and walk to shops and restaurants. very relaxing

"Well located, clean and maintained but tired and noisy."

3
28/08/2018

I have been in a few hotels over the years and Visited a few Great Westerns which have usually been "OK" but not inspiring. Definitely the case here. Australian hotels seem to be built to the lowest cost resulting in them being noisy and seemingly over-priced for what they are. The apartments are well located in the Northbridge area which puts them in walkable distance to anything in the CBD. There is parking on-site which was great and the staff, when there, were amenable and helpful. The place isn't manned 24hrs.

"Value for money and family friendly"

5
27/08/2018

We (a family of 2 adults and 3 young kids under 12 years old) stayed in a 2 bedroom unit which was very clean and comfortable - with natural lighting in both bedrooms. A fully functional kitchen made preparing breakfast and supper very convenient. Location of this apartment-hotel is excellent due to its proximity to restaurants, cafes and CBD area. It's also only 3-5 mins walk to the nearest Blue Cat stop (free bus service within Perth city). Noticed that the second bedroom does not have an air-con unit (for those who intend to book this place for summer, do take note). We were there in winter so it was not an issue. Overall, we had a great stay at Best Western Northbridge.

"Clean, comfy, friendly, easy."

5
27/08/2018

It was exactly what we needed. Parking was easy to find and good size spaces and height for husbands delivery van. I wanted a close, clean bed to the arena after a show, with parking, and Best Western was perfect with a big comfy bed and lovely kept room. The reception staff were always happy and helpful and checking in and out was a breeze. 10/10 would recommend.

"Great location but can be noisy"

4
25/08/2018

We stayed here when visiting family earlier this month. We had a 2 bedroom apartment that was very spacious and clean. Location is ideal for visiting Perth. Walking distance to lots of restaurants and the cbd. Parking is included with the rate. No 24 hour reception, late night check in is done with the caretaker which was fine. We had a stained blanket in one bedroom which was promptly replaced when we notified the staff. Overall very good, friendly staff, spacious apartment in good location. Suggest asking for room not facing the street as it can be a bit noisy.

"Nice apartments."

4
20/08/2018

Nice apartments. Well priced, close to city , we were given an apartment facing a James Street, so we had some late night noise. Two bed room apartment, nice clean , wi if a bit slow Car park was a great feature. Would recommend

"Mixed feelings"

3
15/08/2018

Well, this one is quite a mixed bag. Reception isn't staffed 24x7, you'll need to call a number and wait in the cold if you arrive after 10pm. It's an older place, but generally clean overall. The room was partially renovated and the bathroom is quite modern, however the hot water system seems totally inadequate, I think you may get around 10 minutes of hot water from the snazzy showerhead. Personally I'd prefer less bling and a long hot shower. The kitchen area was dated but clean overall. Aircon works but the rattle in the compressor in room G02 is diabolical. The aircon remote is sketchy. Loved the king size bed, and if you like a room with very little natural light (and don't mind a noisy aircon), then G02 is for you. Free wifi, internet speed is ok and there's a washing machine and dryer handily placed adjacent to the tv in the lounge room! Really good location for my purposes. Despite aabusiness booking and credit card authority from my company I was still required to produce ID (no problem) AND a credit card for some reason. Very unusual and somewhat troubling in this age of identity theft, photocopies were taken of both items. Place was ok overall, but no more than 3 stars..... maybe 2.5

"Great Location"

3
29/06/2018

Great Location, but very noisy. Check in was easy, disappointed that will booking a 2 bedroom apartment and 1 bedroom apartment, we were only given 2 parking bays for free. Both rooms smelled musty and stuffy, heaters didn't work. Were clean and comfy however, the outside of the building definitely doesn't reflect the inside, rooms are much nicer then you are led to think.

"Northbridge Apartments , Western Australia"

4
22/06/2018

Great location with reasonable price .Near China Town. Staffs are very friendly and comes with underground car park free of charge . The apartment is spacious and cozy ' it comes with a tiny balcony .

"Very nice motel in a hreat ventral location"

4
26/05/2018

Stayed here for a week in May 2018. Rooms are very spacious, with all amenities you could want. Washing Machine, Dryer, Ironing Board, Microwave and pleanty of cuttlery and crockery. All rooms have a balcony, seperate bedroom and onsuite. Rooms very clean and well decorated. Great central location. A tv in the bedroom the only let down, although the smallish lcd lounge tv can easily be turned around.

"Great experience"

5
24/05/2018

Great place to stay, convenient, clean and spacious. Close to city and amenities, staff were great and I would certainly return. Good cooking facilities and very roomy, bed and bedroom were very comfortable, home away from home.

"Great location, everything you need "

5
05/05/2018

Booked a three bedroom apartment here last minute when our air bnb apartment cancelled on us the day before our trip. Turned out to be the better option for sure. Travelling with friends but staying in this apartment we are not all on top of each other with the way the townhouses are set out. It's at the quiet end of James Street and a short walk to everything. Apartment comfortable, clean and everything in it you might need. Staying 6 nights and it's great to be able to have the room to unpack, set up properly, bring some food in etc.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your stay and lovely review Astara. We are pleased to have had the opportunity to host your stay after you were messed around by other operators. Funny how things turn out sometimes. We hope that next time , we will be your first choice. We agree, we are a short walk to everything and a really good base to explore Perth. We hope to have the opportunity to welcome you back.

"Well positioned and great facilities "

4
16/04/2018

Needed a place to stay for a week before flying out and this fitted the bill just right. Had a 1 bedroom unit, plenty of room and a good size kitchen. An easy walk to Northbridge precinct where there are plenty to places to eat and an easy walk into the CBD. Bonus for us was free parking, it's secure and saved a heap on places that pretend to offer parking, enjoyed the stay.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
We enjoyed hosting your stay stay Steven. Thank you for your stay and we hope that we can welcome you back.

"Great place to stay"

5
01/04/2018

My hubby ,2 kids and I stayed here for a weekend last month and it was great. We had a 2 bedroom apartment on the ground floor.very friendly staff at check in and out. Our Appartment was very clean and beds were comfy .My kids liked the pool too. Location was awesome. No noise from any clubs as they are a few streets away. Easy underground parking too. The only 2 things I'd ask the hotel are ,to keep some little milks in the fridge for the coffees and put a tv in the main bedroom . But apart from that I'd definatly stay again. ????

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you Beezneez. We are glad that the whole family enjoyed the stay and thank you for the comments. We hope to see you back again.

"Bad stay"

2
29/03/2018

I stayed in a 3 bedrooms apt for 6 nights.After we checked in only we realised that there is 2 rooms on first floor(of which only one has air contioner) and one more room on second floor and the staircase is very narrow,just imagine you have low back problem and has to carry your big luggage up to second floor (without a lift) on a very narrow staircase.The carpet is very old and dusty,it triggered my asthma problem.The apt is quite worn out,it really need refurbishment.They should provide porter service especially for their 3 bedrooms apt.And they should really clearify their layout of the 3 bedrooms apt in all the booking apps.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Obviously disappointed with your review Donny. Sometimes it happens that we cannot all guests happy and I thought that you were generally happy. There were smiles from you and your family during the stay. You had booked a non refundable rate and you were disappointed that you could not get a refund. After this I thought that things were generally fine judging by our interactions. We take note of your comments and wish you well in your travels.

"Great apartments in fantastic location"

4
26/03/2018

I stayed here on and off for 6 weeks as I was traveling to and from a mine site in far north WA each week. Check in was easy and all the staff I dealt with were helpful, accommodating and even managed to ensure I had the same room each time I returned from site which made 'coming home' easier and more familiar. The apartment (103) was always fresh and clean and well stocked with the basic kitchen, bathroom and laundry amenities. I appreciated the bottled water that was included too as I found the tap water in Perth not so nice to drink. The pool area is clean, spacious and very relaxing with chairs, lounges and umbrellas. Watch your step getting into the spa though as its deeper than you think! The lift is a bit old and slow but works fine. Some of the floor mats on each level are a bit worn and shabby looking and need replacing but it does not affect walking on them but it does affect the overall 'look' which is bought down a little from this. It would be nice to have a breakfast place in the building but there is a great coffee place called Coffee Winkel a few doors down that serves great coffee and delicious food so that is a blessing. Car park is handy to use, location to Northbridge main food strip is only a 5-10 min walk and very close to Perth city central with the new walkway at the bus station depot. The free bleu CAT bus stops right near by which is handy for getting around. I enjoyed my stay here and would happily stay here again when returning to Perth.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Dear Miss Daksie, It was a pleasure not only hosting your stay but also getting to know you. We are pleased that you enjoyed your stay with us and hope that your project was successful. Thanks for your comments and we hope to have the opportunity to host your stay again sometime in the future.

"nothing fancy but more than adequate"

4
08/02/2018

We used the apartment as a base in Perth for exploring both the city and the nearby attractions. The apartment was comfortable and the shower was a 'wet-room' arrangement suitable for a wheelchair user. Unfortunately no stool in the shower but a metal chair from the balcony did the trick. Crockery and cutlery were basic ad very limited in number- not enough to justify using the dishwasher to the best effect! Otherwise comfortable enough with a pleasant pool and BBQ area. Staff very helpful. Northridge itself is very quiet by day but tyhrobs by night!

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
We enjoyed hosting your stay John and thank you for staying with us. We believe we are a relaxing and unpretentious place to stay and are pleased you were able to use our location to explore much of what Perth has to offer. We wish you well in your travels and hope that will see you again in the future.

"Excellent location "

4
04/02/2018

My hubby and I stayed here while visiting family. We had a 1bedroom apartment that was clean and furnished well. The kitchen had all mod cons. It also had a laundry room, this was such a bonus not having to bring mucky washing back to the UK in January. The reception staff were very helpful. There is allocated parking under the hotel with electronic gates. We loved the fact it was 10 mins walk from the city centre and opposite the arena. The night life and atmosphere just down the road in Northbridge was fantastic. We also loved the pool and spa area. It was cleaned daily. There is also use of a free gas BBQ. To get to the pool and BBQ area you walk through any alley of lemon trees. We would definitely recommend this place. An apartment self catering but with the luxury of maid service to make up your bed, change towels and replenish toilet rolls.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
It was a pleasure hosting your family stay Karen and thank you for the lovely and detailed review. We offer many many of things that many guests want when they travel with the added advantage of lots of space in the apartment and a place that is relaxed and close to many of the things that Perth has to offer. We are glad that you were able to make use of the relaxing pool and BBQ area and Northbridge in general. Thank you so much for your stay and we hope to see you again.

"Just Excellent"

5
29/01/2018

I stayed with my family in November...and everthing was great. Reception staff was nice. Rooms are clean..and there is a daily service! Great location....near a Pizzeria where we can eat the probably best pizza in Perth. We will come back for sure!

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thanks so much for your stay and review Daniel. Great to read that your stay with us and the location combined into an excellent accommodation experience. Really hope to see you again soon.

"Superb "

4
08/01/2018

It has been a month since our holiday in Perth. And i owe Best western my review. Stayed in BW Northbrige with two children and four elderly. Total 8 pax. For anyone who wish to get a place to spend time with family, this place is highly recommended. Free parking facilities was great, pool in from of the apartment was great,fully equipped kitchen as well as ample space in living room and dining area. Price was reasonable for that area. It might need gradual refurbishment on the carpets. Also, staffs was great and helpful.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thanks for posting your review Jennifer. Glad that your enjoyed your stay with us and hope that we added to a great travel experience for you when you were in Perth. I will have a look at some of the issues you mention. We hope that you allow us the opportunity to host your stay again. Happy New Year!

"Great location, basic rooms !"

3
01/01/2018

We stayed 2 nights in Perth after Christmas and it was a comfortable stay. The rooms are very old and furnishings dated - but the kitchen was well-stocked as was the bathroom. We got parking onsite, which was hugely convenient. The front desk staff were polite and helpful. My main gripe was the cleanliness of the room - it quite dusty esp. the curtains and was home to hoards of mosquitoes - an occasional clean could have rid this issue. The ventilation was not adequate since there was just one air con in the living area for the whole apartment. So we couldn't use the second bedroom since it was on the far end of the apartment with almost no ventilation. The hotel could have provided a fan. The beds were quite bouncy - almost like a trampoline. So that affected our sleep a bit. But the housekeeping staff were thoughtful in leaving spare towels and linen as well as in being prompt in servicing the room during the day.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thanks for your stay and review Pretty Penny. We are pleased that the majority of your stay was comfortable. Hopefully you come back and stay with us again. I will look into the things you mention. By the way, we have many fans available on request from reception. I wish you all the best for 2018

"Loved it!"

5
28/12/2017

I really enjoyed staying here. The staff are so welcoming and helpful and make you feel right at home , nothing was any trouble to them. The apartments are not luxury but good value for money, very spacious and clean. Full kitchen including dishwasher . Lovely little pool area . The location was ideal for me as it was the quiet end of Northbridge but it was a good 15-20 minutes walk to the cbd and the nearest big supermarket so not ideal if you're not a walker. There is however a 24 hour shop across the road which has the basics. Free newspapers every day in the lobby and good wi if connection. I will definitely stay here again. Thanks!

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
It was a pleasure hosting your stay Zoe. As your stay was an extended stay, the team and I enjoyed having you as part of the guests we would see and interact with regularly. Our location is a great benefit to many guests and it is pleasing to see that you were able to enjoy it. We really hope to see you back. We take this opportunity to wish you all the very best for 2018.

"Very Good Experience"

4
22/12/2017

Nice, Clean and Calm place to stay. The staff is very much co-operative and helpful. Its near to main central market and having free bus - Blue CAT connectivity (stop-10 or 11). On the James street we can have good options to eat n drink specially Old Shanghai where you can get Indian and Asian food.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your stay with us 473jeevand. We enjoyed hosting your stay. We appreciate you pointing out many of the benefits of our location and great staff and how this contributed to your very good experience. We hope to have the opportunity to host your stay again in the future.

"4 night stay"

4
18/12/2017

Really enjoyed my stay in a comfortable 1 bedroom unit in Northbridge, great spot and handy to bars and cafes as well as the city centre, the staff are friendly and helpful. I would recommend this property

Daniel_Godoy_GM, Manager at Best Western Northbridge Apartments, responded to this review
Thanks for your stay and review Bernard. We enjoyed hosting our stay. Really pleasing that you found our location handy and the staff helpful and friendly. I will pass on your comments to my team. We really hope that we can welcome you back in the not too distant future.

"Good but could be awesome"

3
15/12/2017

Stayed here for a week on the first leg of our Australia trip. There are lots of really good things about these Apartments but it could also be so much better Good things The apartments are huge! The kitchens have everything you need. The beds are really comfortable. A Television. Free Wifi throughout the complex. Free Parking. Nice pool area. Good central location at one end of the lively James Street with its dozens of restaurants and bars. Excellent staff. The not so good things Despite the lovely receptionists the reception isn't welcoming. It's cluttered and doesn't create a great first impression. The walkways have dirty old black mats down that make the place look messy. A few plants and pictures would make them so much more attractive. If you're at the front as we were, it can be noisy at night. The odd reveller, cars and sirens - the police station is opposite Don't be put off staying here - far from it. Value for money in an expensive City, it's well worth it, just expect functionality not luxury.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thanks for your stay and review Luton Cobbler. We are pleased that you found many great things about our establishment. We will take your comments on board and will look to see what could be improved. With warm regards, Daniel Godoy-General Manager

"Spacious"

4
07/12/2017

Stayed here as part of the first leg of our Australia trip. The hotel was really easy to find and the reception staff were very helpful on arrival. We booked a standard apartment and when we walked in were surprised by the size of it, it was so spacious with a comfortable living area and large bedroom with balcony leading off (which we spent many early morning sitting on trying to adjust to the time difference). The kitchen had everything you needed. We didn't have a car and found that the location was ok if you wanted to travel into the CBD otherwise its a bit out of the way so I would suggest getting a car. The pool area always seemed to be quiet (we didn't actually use it due to time constraints but it was nice to have it there). We used the safety deposit service offered by reception who were more than willing to help. Overall we had a really great stay here and would recommend to others.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your detailed review and stay with us Georgina. It was a pleasure hosting your stay. We are really pleased that you mentioned the space in the apartments as we feel this is one of the points that sets us apart from other accommodation options in Perth. We also find that people many guest like yourself, spend much time on the balcony enjoying the serenity provided by our gardens, pool area or people watching on the street facing balconies. We hope that we get the opportunity to welcome you back in the not too distant future.

"Good and spacious"

5
03/12/2017

Booked this apartment after searching for many hotels and apartments in Perth city. Location is good and most importantly parking is free. Room is spacious, clean and fully equipped with cooking facilities. The living room and bedroom is separated by a sliding door. ?? is only available in the living room though. Receptionist is friendly and checking in after 10pm is possible. Only thing is that after check in, I realised that they only give one towel, probably I will request for another one later. Total I'm staying here for 4 nights, glad I got this place.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your stay and review Anthony. We are really happy that you enjoyed your stay with us. In relation to the towels, we do provide many towels which we should have mentioned to you were under the vanity in the bathroom. Our location is handy to much of what Perth and agree having parking on site making it even handier. I will pass on you comments to my team. We really hope that we can welcome you back.

"Good Place to Stay"

4
28/10/2017

This is a good place to stay the is reasonably central to the Northbridge and downtown Perth areas. We stayed here twice and it is quiet with all the amenities. Kitchen, fridge, dishes, toaster, kettle and washer & dryer for extended stays.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your return to Best Western Northbridge Apartments. We enjoyed hosting your stay and are pleased that you again found your stay with us convenient and met your needs. We really hope that we can welcome you back again in the not too distant future.

"Better than expected"

4
23/10/2017

I wasn't expecting much based on my previous Best Western experiences but I was pleasantly surprised. Good location up one end of Northbridge. Very friendly check in staff who was extremely helpful. Nice pool, with tables so we had our wine out there one night. Apartments very spacious with good bed, bathroom, washing facilities and iron, and kitchen. Air con good. Overall a good stay.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Hello Raura, and thank you for your stay with us. We are really pleased that you were able to give us a try allowing us to exceed your expectations. We are a relaxed property in the quiet end of Northbridge and we are lucky enough to have many return guests. We really hope that we can welcome you again.

"Wheelchair Accessible Room"

5
16/10/2017

The accessible was very good with plenty of room. The cooking facilities were excellent and the room also had a washing machine and clothes dryer. We had to have an electric bed from the hospital put in the room as well and Best Western were very accommodating with that request and even had a staff member to help us shift some furniture around to how we wanted it. It would be a good idea to have some rails in the bathroom to make it easier for a solo traveller. It is an easy 15 minute stroll into the city or there is a free Cat bus just around the corner. There is also plenty of eating places nearby and it was a lovely quiet place to stay. All in all .... great wheelchair accessible accommodation.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your stay and review Kathleen. We enjoyed hosting your stay. We really appreciate you taking the time to let others know about your experience and hope we can welcome you back in the future.

"Good stay"

4
10/10/2017

Stayed here for a friend's party and it was good. Big apartment room meant plenty of space for us to relax in and the property is in a great location to access northbridge in a few minutes and the city centre in 10 minutes by foot. Secure Parking available and a swimming pool also.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your stay Roaming Kangaroo. We appreciate the review and we are pleased you were able to enjoy some of the reasons people choose to stay at Best Western Northbridge Apartments including: large apartments, complimentary onsite parking, location, outdoor pool and walking distance to the city centre. We really hope that you will consider staying with us again next time you decide to come into town.

"We really enjoyed our stay"

4
17/09/2017

Spent a day in Northbridge for lunch with a friend. We found the apartment to be more than adequate for our needs. The room was clean and tidy. The bed was comfortable and clean. The check in was excellent. We were an hour or two early but the young lady at reception said the room was ready and we could go straight there. No complaints from me and I would stay here again.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your stay and review Di. I will pass on your comments to my team. We enjoyed hosting your stay and hope to see you again.

"Excellent location. Good value for money"

4
08/09/2017

Located at the quiet end of Northbridge. Walking distance to CBD, rail stations and buses. Lots of entertainment / dining venues nearby. Apartments are comfortable and spacy. Very friendly and helpful staff. Good value for money.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your stay and review Ken. We are pleased that you found your stay comfortable. Our location really is very handy to lots of things that Perth has to offer. We hope that you will give us the opportunity to host your stay again in the future.

"Newly refurbished; great location"

4
22/08/2017

We stayed three nights at the two bedroom apartment which was recently refurbished - the bathroom and toilet is brand new and much more modern now (bathtub removed, double sinks, separate toilet cubicle); but the kitchen remains the same and rather dated in sight. Service at the reception was great; efficient and ever so helpful. The Manager is a fine chap, and went out of the way to assist us in a faulty door latch issue. We only had testy episodes with the Housekeeping team (one showed us a pissed off face when we were not ready to vacate the room at 9.30am for her to tidy; while another barged into our room rudely despite our protests). Location is excellent, a gentle stroll will bring you to the hub of Northbridge. The complimentary basement parking was also ample and convenient.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for the review. Really pleasing to see that you enjoyed your stay with us. We have commenced renovating the bathrooms and we are pleased with your positive comments. I have addressed the concerns you raised in relation to the staff and have noted your other concerns. We hope to welcome you back in the future.

"Would recommend"

3
05/08/2017

Staff were great, location was great. Bathrooms could do with an upgrade as the mirror is over the toilet and just looked run down compared to the rest of the room. The lifts could also do with an upgrade as they take a very long time to go from one floor to the next

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your stay with us. Happy to say that we have commenced renovating the bathrooms. All your concerns are noted and will do our best to rectify them. We hope to welcome you back.

"Best Western Review - Northbridge"

5
30/07/2017

Great family friendly place to stay. The staff are very welcoming and were helpful. I would recommend Best Western Hotel in Northbridge any-time. The rooms are very neat and tidy and being self contained is fantastic.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your review Erica. We are excited to read that you had a pleasant stay with us. We look forward to welcome you back soon.

"Raya holidays"

4
27/07/2017

Very comfy rooms and wonderful stay for 10 of us in Perth. Splendid moments spent as the apts are only walking distance to the city. Many good restaurants along the streets. My kids love it n we definitely coming back here to stay.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your review and more importantly, pointing out that we are a perfect accommodation for groups of family and friends. We look forward to your return soon.

"Well Done "

4
21/07/2017

As a regular business traveler to Perth ( every 2 weeks) I have always stayed in the same appetments in Hay street but couldnt get in this trip hence I decided to stay at BWNB and was glad I did . Extremely helpful and friendly staff, great location with lots of cafes close by for those who don't want to prepare their own, very easy carparking and very well appointed and clean rooms. I have alreasdy booked in for my next trips and will continue to do so.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for staying at Best Western Northbridge Apartments JK5000. We are excited to read that you had a pleasant stay with us. We look forward to welcoming you back soon.

"Good location, but can be better"

3
01/07/2017

We got a 2bedroom apartment and stay 3 nites with 2A & 2C. Pro: 1. Excellent location near to town center near to many restaurants, all walking and even walk into city 2. Free parking is available at the basement of the apartment secured with the entry and exit via access card. 3. The apartment is comfortable and well equipped. 4. Friendly & helpful staff 5. Wifi is good and fast Cons: 1. The maintence and cleaning could have been a bit better and improvement is needed. We found 2 cockroaches running around in the kitchen on the first day of arrival which was quite unpleasent experience. 2. A lot of outside traffic noise

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Sorry for the delay in my response. Thank you for your review happy_vacation77. We are excited to read that our staffs, rooms, facilities and location had made you a pleasant stay with us. Your comment will be reviewed by management for further improvement. We look forward to see you soon.

"Comfy and convenient place to stay"

4
30/06/2017

Staffs were very friendly and helpful. Check in and check out was very fast and smooth. Cars were able to park without any additional charges. Rooms were always clean up and internet was good too. Rooms were big and bed is big enough for 3 person like asia size. Very close to amenities..

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Sorry for the delay in my response. Thank you for your review and stay Mimi. We are glad that our room and facilities such as internet and complimentary parking had contributed to a pleasant stay. We look forward to welcome you back in the not too distant future.

"Great location and very comfortable apartments "

5
27/06/2017

Stayed here for 3 nights in a 2 bedroom apartment with enough room for the 4 of us. A couple of little glitches on our initial day but all was sorted out quickly and respectfully. Staff were friendly and helpful with information and just a few minutes away was such a huge variety of restaurants with so many different cuisines. Close by cute little cafe with great coffee. Ticks all the boxes highly recommended this spot.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Sorry for the delay in my response. Thank you for giving us such a positive review on TripAdvisor Astyli. We hope to welcome you back soon.

"Perfect Location"

4
11/06/2017

Stayed here in the 3 bedroom, 2 bathroom unit, was lovely and spacious, the hotel is ideally situated from the city, there is secure parking. Short walk to restaurants and night life. Nice pool and spa. Kitchen was tiny, but well equipped.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
It was lovely hosting your stay Vanessa. Thank you for taking the opportunity to write about your experience during your stay and we are pleased that we were able to meet your accommodation needs. We really hope that we can welcome you back soon.

"great place to stay."

5
20/05/2017

Great place to stay. Excellent and professional staff. The room was very clean and well equipped. The central gardens were peaceful and added character. All the room amenities worked well and room service each day was welcomed.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your review and stay Jeff. I'm pleased you mentioned the gardens. We can safely say that we are the only Perth serviced apartment complex with eight lemon trees in the middle of the property. We agree that the gardens add character and many of our guests find this area a peaceful oasis to sit and read a book after a day at work or touring. We really hope we can welcome you back in the not too distant future. With Warm Regards, Daniel Godoy-General Manager

"First stay in Northbridge "

4
14/05/2017

This was our first stay in Northbridge and found the location to be good. Our 3 bedroom apartment was clean but had a very strange layout with no powder room on the living floor, 2 bathrooms downstairs and no bathroom on the top floor where the 3rd bedroom was located. Pool area was good and front desk staff friendly. Close to restaurants and walking distance to the CBD.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your review Lee H. Our location is very handy to many of the things our city has to offer. Our townhouses are a great option for families travelling together. I will pass on your comments to our team members and hope that you enjoyed your holidays in WA. We hope we can welcome you back. With Warm Regards, Daniel Godoy-General Manager

"Still good after fourth visit"

5
07/05/2017

We have been to the Northbridge Appartmetd four times over the past three years as it fits with family living in the area. In this time it has changed hotel chain but it remains excellent value. This time we were upgraded to a two bedroom apartment and this was equally well serviced and comfortable. The best aspect of this establishment is the space in the rooms. Though they may be older, they have bench space in bath and kitchen area often painfully deficient in more modern accomodation. Parking is undercover.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Really appreciate your return stays Sherbert B. We re-branded to Best Western Northbridge Apartments after many years as Quest on James. It's pleasing to read your comments regarding our value proposition. I am glad to mention that we have retained our people which as you will be be aware, are a great part of the accommodation experience. Thank you for mentioning the space in the apartments which we feel is a point difference from hotel rooms and other apartments. We hope we can once again host your stay in the future. With Warm Regards, Daniel Godoy-General Manager

"Very convenient location, clean and modern."

5
13/04/2017

We stayed for 3 weeks in March/April 2017 and used the apartment as a base to see the sights and catch up with family living around Perth. The apartment was clean and tidy and serviced each day except Sundays. The self catering was great. The location is right opposite the WA Police HQ in a nice area of Northbridge. The free city bus goes nearby and a 10 minute walk to Perth Station and the central Bus Depot.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you very much for your stay with us Anthony. We enjoyed hosting your stay and only wish you could have stayed longer. Your review is appreciated and hope that we can assist you again sometime in the future. With Warm regards, Daniel Godoy-General Manager

"Great Location"

4
11/04/2017

Very helpful receptionist. Apartment was in a quiet location and very comfortable. Linen was high quality and bedding very comfy. When booking didn't know anything about the area, it was delightful to find we could walk to a street full of eateries. Free buses were just around the corner and ran every 10 mins to Perth Station. We didn't need a car as public transport was great - even on a Sunday! Definitley recommend. Great laundry facilities.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your stay Vicki. We enjoyed hosting your stay and are pleased that you enjoyed your stay with us. We hope to be able to host your stay again in the future. Warm Regards, Daniel Godoy-General Manager

"Best Western Northbridge"

5
01/04/2017

Excellent, really clean and friendly staff. Would definitely recommend. Situated right in the heart of Northbridge, so easy access to eateries and train stations. Main police station in the next street so a police presence ensures that feeling of safety! Included car parking and wifi so really good value. An apartment style room for three persons.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Dear Roslyn, Thank you so much for staying with us. We are please that you enjoyed your stay with us. We hope that we can welcome you back sometime in the future.

"Good place, good people!"

5
25/03/2017

I stayed here for 7days. I had some accident, so I had to stay there more than scheduled. They were willing to help me with everything including parcel receiving, sending email, finding hotels in Melbourne, printing, finding places, and so on. The room was clean and the maid was kind enough to keep my things I forgot to take out until I went there again. The location was very good, near to the blue cat bus stop , nice restaurants, Perth Arena, and to the station. I could walk to the downtown every day. I used to take the blue cat and go to the swan river,and bell tower. I will go there again if I have a chance to visit Perth again, especilly with my family.

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Dear Myunghee, We enjoyed hosting your stay and were sad to hear about the problems you encountered in Perth. We did out best to assist you as we felt it was the right thing to do at the time. We hope that we left you with a good impression of Perth and hope to have the opportunity to one day welcome you back.

"IMPRESSED- Best place to stay in Northbridge "

5
19/03/2017

From the moment we walked in to the lobby, we felt we'd made the right choice in accommodation. With the ideal location, being on the very edge of the Northbridge strip of restaurants, coffee shops and boutique cafes... you're guaranteed to experience all of what Northbridge has to offer, all within a short walking distance. Guests are offered FREE PARKING, which was a real surprise to us, we were thrilled! We had a 1bd apartment. The bedroom is a generous size, which has double doors to be able to close off from the living area, dining room and kitchen. The kitchen is well equipped (plates, cups, pans, toaster, kettle, coffee, tea etc) & has everything you need for a lengthy stay. Even has a good sized oven and stove cooker. A noted feature is a family sized fridge! The bathroom was clean and well stocked with a good selection of complimentary toiletries. The laundry features a washer, dryer and trough and is attached to the bathroom, but can be closed off by closing the door separating the two. Washing Powder was even provided. We loved that this apartment had a balcony we could sit at- a lovely feature for CBD & surrounds. The King Size bed with King Size pillows were extremely comfortable and a double wardrobe provided us with ample clothing storage space. The blackout curtains allowed us to have a restful sleep in as well! The airconditioner was extremely efficient, it is located central in the living room and is easily able to cool the entire apartment very quickly. In the comfort of the apartment, you'd never know you were in the thick of lively Northbridge as we found that all street noise etc was completely blocked out! Well done Best Western Northbridge, you've truly nailed it! This accommodation has everything covered, for a one night escape, business trip or even a lengthy family holiday! We look forward to returning soon & will make sure we make the time to enjoy the beautiful pool and heated spa then! Thanks for a memorable stay!

Daniel_Godoy_GM, General Manager at Best Western Northbridge Apartments, responded to this review
Thank you for your stay and detailed review Mummy Nat. You have made a great effort in detailing what the apartment and location has to offer. Please feel free to contact us if we can assist you again. We look forward to the opportunity to host you future city getaways. With Warm regards, Daniel Godoy-General Manager

"What an amazing place "

5
07/03/2017

Absolutely loved our stay here close to the city, rooms were amazing, some of the best staff around. Parking you name it they have it covered highly recommended for travellers or locals looking for a night away

Daniel_Godoy_GM, General Manager at BEST WESTERN Northbridge Apartments, responded to this review
Dear Gooner, Thank you for your stay. We were pleased to host your stay and hope we can welcome you back.

"Home away from home"

4
26/11/2016

Have had to come to Perth every week for the last 6 weeks and was so happy the first time I stayed, I just kept rebooking. Close to cbd, situated on James Street which is full of different types of eateries which makes it a great location, well priced and comfortable place to stay.

"Very overrated "

2
28/10/2016

I stayed here for a single night and I was a little unpleasantly shocked when I arrived. The first thing I smelt in room 313 was dampness, and a mouldy smell. The room was clean and maintained but it was old, worn down and needed a renovation. There is one lift servicing the whole hotel. It is an old clunker and very very slow. Expect to learn to be patient when waiting for it. The hotel car park is provided free of charge which is good but you can't get out of there after you've checked out. Make sure you remove your car before you do if you're checking out after hours when the reception is closed. The hotel is on James street, a great location for night life and eating out. At very very best, I give this hotel two stars. It's run down, old and needs work. There are much better places to stay in northbridge that are better value for money.

"Worst accommodation on trip to WA"

1
09/10/2016

I originally booked this accommodation online through Quest apartments and prior to our stay the apartments became Best Western. I paid for 3 nights in a serviced apartment and on arrival there was a note in the apartment stating that as it was a long weekend the room would not be serviced on Sunday and Monday. I of course complained and the apartment was given a quick tidy up and towels were replaced. To be confronted with this at the beginning of our holiday was very upsetting. While the apartment was well stocked with cooking utensils, oven, microwave, washing machine and dryer, it was very noisy. This was due to the open verandahs and so when people were talking at the lift it echoed up to the room. The building itself is a poor design and the walkways look grubby and in need of maintenance. The female receptionists were very polite and helpful. The apartments are in a good location but I wouldn't stay here again. Also I don't like nor agree with a policy that states that apartments are serviced and then states on arrival that they are not. My first stay in a Best Western will probably my last.

"Good"

4
17/09/2016

Not bad, could do with some nice blankets to keep warmer, would save on air con running costs otherwise a nice space with everything needed. Location very good, easy walk to many restaurants & cafes in Northbridge

"Disappointing stay"

1
16/08/2016

I stayed in 4 apartments during my recent visit to Western Australia, and Quest on James was the most disappointing. The location is great, but nothing else is. Firstly, the amenities were old and acting up. We parked our car in the basement carpark and waited for very long before the lift door opened. In the lift were 4 other guests, and my family of 6 entered. We were all headed for level 1. The lift went up to level 1 but the door didn't open. Instead, it went back down to the basement. Everyone was in panick mode. Good thing the lift door opened in the basement! The 6 of us quickly stepped out, while the remaining 4 guests stayed in the lift and went up to level 1. We waited for a good 5 minutes before the lift door reopened, and this time it brought us safely to level 1 where our apartment was. While we were in the apartment, we kept hearing beeping sound every minute. It was so loud that we could hear it from the bedrooms one floor down. Some of us went to bathe, and the hot water was initially fine. Late in the evening when some of us were bathing halfway, the water went cold even when we switched the hot tap to the max and switched off the cold tap. We called the reception and were told that the repairman would only be in the next morning, so we were offered another apartment 1 floor down. We had to pack all our stuff up and moved in the middle of the night and in the cold winter wind. Even in the new apartment, the water would momentarily turn cold every now and then, before turning hot again. Bathing was not a pleasant experience. Secondly, the layout of the apartment is awkward and not friendly for the elderly. The 1st apartment we're offered has two bedrooms and two bathrooms at the basement, the living room and kitchen on level 1, and the third bedroom on level 2. Those sleeping in the third bedroom will have to descend 2 flights of stairs to get to the bathroom. The 2nd apartment we moved to has the living room and kitchen at level 1, two bedrooms and two bathrooms at level 2, and the third bedroom at level 3. Those sleeping in the third bedroom has to carry their suitcases up 2 flights of stairs. Thirdly, the master bathroom in the 1st apartment has a very loose locking mechanism that we had to keep the door open to avoid locking it accidentally. We won't be able to open it from the outside and the handyman won't be in till 7am in the morning! The two bathrooms in the 2nd apartment don't have any locking mechanism so we had to be careful not to open the door while someone was using it. The washing machine, dryer, and ironing board were all packed into the already small bathroom. Lastly, both apartments don't come with a hairdryer. I don't know if we can request for one but after the bad experience, we were too tired to call up reception to ask.

Daniel_Godoy_GM, Manager at BEST WESTERN Northbridge Apartments, responded to this review
Dear Diana, It's clear that your stay did not start well with us. There are things that happened during your stay that can happened and some that are mentioned which are due to you simply not being happy to be with us. In relation to the lift, may I suggest that next time you see a small lift with four people already in it, you do not try to fit your family of six plus luggage in it? This may just be too heavy for the lift as lifts do have a weight limits. You must have been really cramped in there with ten people and luggage in a small lift. The lift for safety reasons, went back down to let you out and continued functioning normally after this. In relation to our 3 Bedrooms-they are townhouses and they do have stairs. I cannot assist with this issue as this is the way they are built. Townhouses are not uncommon and most people enjoy the extra privacy and space this provides them. Clearly there are some things that you have alerted us to and thank you for this. We are happy with the feedback guests provide us as this allows us to action things that can be missed. There was a problem with your apartment and we feel we acted accordingly. We offered you an upgrade of the apartment you were staying in AND yes still a townhouse. We felt this the appropriate course of action. You asked us for complimentary late check out and considering that we wanted you to leave with a good experience, we obliged. We even extended the check out to the point that where could not sell the 3B for that night at no cost to you-but that's OK, as we wanted you to remember our hospitality. You then asked to be compensated and as you had booked a rate that was placed in error (you actually paid for the price of a 1B apartment-) we kindly declined your request. You left upset that you did not get a refund and did not even utilise any of the late check out that you demanded. The negativity in your review, whilst alerting us to some things which we have since been rectified, to me shows you have some sort of axe to grind. I wonder if you would have placed the same review if we would have given you a refund? I wish you well with you future travels and trust that in the future, you enjoy your stay in other establishments when in Perth. With Warm Regards, Daniel Godoy-General Manager

"Poor housekeeping"

2
14/08/2016

Nicely located apartments in Northbridge. Good size and great price. Comfy bed. Couch and chair. Dining table. Kitchen. But housekeeping let it down. No bin. One towel provided. Dirty bathtub. No shower cap. Disappointing. Given the proximity to northbridge restaurants and nightlife, I would stay again and would hope the housekeeping standards are greatly improved.

Daniel_Godoy_GM, Sales Coordinator at BEST WESTERN Northbridge Apartments, responded to this review
Thank you for your honest feedback. We are happy to hear you found the location of our property convenient and had a comfortable stay. I am sorry to know that the housekeeping issues made your stay disappointing. We will take some actions to improve our housekeeping procedures and keep a closer eye for details. Hopefully, next time your stay with us will be more pleasant and enjoyable. Irina Godoy- Best Western Northbridge Apartments (formerly known as Quest on James)

"Perfect city location close to attractions, rest & transport"

5
30/07/2016

Very happy with this place. Close to a bunch of restaurants, walking distance to Elizabeth Marina and city shopping. Also just around the corner from Scitech which was a great spot to take kids. Fully recommend.

"Loved it !"

5
29/07/2016

Stayed here upon our family moving to Perth with work. We got a huge 3 floor room. Fully AC, beautiful pool at our doorstep and a quick 5 minute stroll to the city to see the sights. Staff were helpful and only too happy to point us in the right direction.

"Great facilities, lovely friendly reception staff"

5
21/07/2016

Stayed in one bedroom apartment. Fully equipped kitchen, dining table and sofa area. Large comfortable bed, very clean and well maintained. Within walking distance to all the amazing eating/drinking places in Northbridge. Bonus having free lock up garage style parking on site. Highly recommend for those wanting self contained accommodation in spacious room.