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SureStay Hotel by Best Western Norfolk Little Creek, Norfolk

7940 Shore Drive, 23518-2441, Norfolk, United States - Ver en un mapa
SureStay Hotel by Best Western Norfolk Little Creek - Vista Exterior El SureStay Hotel by Best Western Norfolk Little Creek se encuentra en el centro de Norfolk. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

El SureStay Hotel by Best Western Norfolk Little Creek se encuentra situado a solo unos minutos de la bahía de Chesapeake, donde los visitantes suelen ir a nadar, pescar o simplemente disfrutar de un relajante día en familia. A solo 8 kilómetros de nuestra ubicación se encuentra el muelle de pesca de Ocean View con diferentes puestos de comida de estilo informal en Willoughby Spit. Nuestro objetivo es proporcionar a todos y cada uno de nuestros huéspedes una agradable y relajante estancia.

SureStay

Hotel by Best Western Norfolk Little Creek

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Desayuno continental
    Desayuno continental
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Basado en la opinión de 9 huéspedes
NOTA EMITIDA
Excelente
0
Muy bueno
1
Normal
3
Malo
2
Pésimo
3
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
0
De negocios De negocios
1
En familia En familia
5
En pareja En pareja
0
En solitario En solitario
2
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"DO NOT STAY AT THIS LOCATION"

1
User 02/10/2019

I booked a 4 day stay, did not ever have any maid service, my trash was never emptied, room was less than clean, no hot breakfast and the cold cereal they put out was stale,and then the manager locked me out of my room because he said I had not paid for the last day of my reservation. WiFi is advertised but it only stays on for 30 seconds..I argued with him but in order to receive my luggage, I had to pay. The online price is $54 but when I checked in I was charged $72. Travelers Beware!!

ChandniP109, Public Relations Manager at SureStay Hotel by Best Western Norfolk Little Creek, responded to this review
We apologize for any inconvenience you may have experienced. We strive to give our guests a great experience while staying with us. You were here staying on a daily basis and we give service everyday to daily guests. We are looking into it to make sure you were not overlooked. Also, I feel like there was a misunderstanding with the price. The price you were charged was after tax. The price that you saw online for $54 was before tax. I feel like that is where the misunderstanding is. Maybe you didn't realize that was the before tax price. Again, we apologize for any inconvenience. We hope that you will stay with us again and give us a second chance to give you a great experience. Sure Stay Management

"Better Looking than the Pictures"

3
jclift05, Chesterfield, Virginia 20/06/2019

The hotel looks to have been renovated and the pics online don't show it.Our room was very nice but you could tell people have been smoking in all the rooms. You can smell it in the hallway as well (not just cigarettes). If they fixed this issue the rating would have been 4 stars

"It Wasn't As Terrible As Travellers Claim..."

3
mrs_shopthe, indiana 06/08/2016

We stayed here for just one evening while travelling to Virginia Beach for the first time. Basically, we needed a place to sleep that wasn't going to cost a fortune! Other travelers can nit pick at the cleanliness and décor, but overall for the price we were satisfied. Check-in was smooth and took less than 5 minutes. Our room was ready when we arrived and overall it was clean. We always check for bedbugs at EVERY property we stay at...no problems here! The beds were moderately comfortable and hot water was not an issue. There was a hint of cigarette smoke-smell in the hallway, but it was very faint. We did not eat off of the continental breakfast that was available. It appeared there were pastries and cereal. We did, however, drink a cup of coffee. If you are a coffee snob, there is a Starbucks across the street. The biggest complaint we had was that we did not have enough towels for four guests and there was no shampoo or conditioner in our room. That's really minor and was an easy fix. Keep in mind, this is not a luxury hotel. However, it met our needs for a quick overnight trip to the beach (which was only about 15-20 min drive from the hotel). The immediate neighborhood was NOT terrible. It is close to a military base. There is rubble next door where a property apparently burned down. Other than that, we felt pretty safe at this hotel and safe parking our vehicle. The staff was VERY friendly and helpful!

"Stayed again because of price, won't make the mistake again"

2
ThenCameJen, New Hampshire 27/06/2016

Despite my previous experience with this hotel, we opted to stay again, since other hotels in the area had unusually high rates. While our room was somewhat better than my room last year, it still left a lot to be desired. The bed has a spring mattress and a spring foundation - both are so loose and bouncy, you nearly wind up on the floor when you sit down. And all the springs make for a sea-sick adventure. Maybe the local sailors don't notice it, but it's noticeable to the rest of us! The room was clean-ish. Not pristine, but no obvious piles of dirty neglect. We did find a dirty q-tip under the bed, though. Somewhere along the line, I think the pipes for the sink and the shower got switched - the water coming from the tap is hard enough to soak the counter, while the water coming from the shower head is a trickle, at best. Our biggest problem came in regard to the Do Not Disturb sign. Because we've had bad experiences elsewhere, we always put a DND sign on the door, and do our own housekeeping. This hotel DOES NOT CARE if you have the DND sign up, they will come in, take it off your door, and hang it back on the inside. After the first instance (where we came back to all of our stuff moved off the bed, the bed stripped and towels pulled but NOT replaced, etc.) we complained, and asked management to let them know not to come into our room again. The VERY NEXT DAY, they went in (ignoring the DND sign on the door) and took our trash (which had 3 small receipt papers in it, but no food or anything concerning.) When we talked to the head of housekeeping (who was watching the desk at the time) why they had gone in past our Do Not Disturb sign even AFTER we had explicitly told them not to, she said, "Just to pull the trash." My problem is, this hotel gives you no room safe for your valuables, and obviously gives you no way to protect your items in your room. Almost all hotels I've been to won't go past a Do Not Disturb sign without a very valid reason, and they certainly won't move a guest's luggage/clothing/personal items. I gave this hotel a second chance, and it is the last chance. This is one of those times where you get what you pay for. I'll go spend more money elsewhere on my twice-yearly vacations to the area, just for the pleasure of maintaining my privacy and sense of security.

"Don't stay here. Not worth the money!” The '' WORST '' hotel in my life!!"

1
Eduarcash, Leesburg, Virginia 07/07/2015

The only inn we chose randomly and booked in advance but, it turned out to be the only one we didn't like. Poor customer service, took 30 mins to check in. Wasn't said hi to or anything.The rooms didn't have bugs from what I could tell, but it is old and run down. I was so disappointed for everything the price its not deserved for that room and services, the elevator is so scary dirty and I wondering to know how old is that elevator, so I spend one night, although I paid for 2 nights. The good thing is clean bed and good locations only but, Stay away!!! Sleep in your car, or on the beach, or in the alley, anywhere but here.

"To have fun"

4
james c, Virginia Beach, Virginia 05/07/2015

I have stayed at this hotel mini times over the last few years. And I must say for a hotel that is around the ocean view area of Norfolk it is hands down the best! clean inside and out! I did have a small problem with sink not working! after calling the front desk the problem was fixed. come to find out all I had to do was pull up to turn the water on! stupid me! I like the way the room doors open up inside so when you walk out your door you are in a hall way and not outside. And this is a plus! they have security not that they need it! the staff does a good job with that.

Estas opiniones son las opiniones subjetivas de viajeros individuales y no de TripAdvisor LLC ni de ninguno de sus socios comerciales.