Lincoln Hotel, SureStay Collection by Best Western, Monterey Park

Staff excellent,nothing was a problem. Breakfast first class. Plenty of choice in the restaurant.location central to everything and free parking.Rooms lovely and clean will be going back soon. Excellent Services thoughout

Dave Chiang, General Manager at Lincoln Hotel SureStay Collection by Best Western, responded to this review
Thank you for your kind feedback and will share with staff to ensure our service and products are continuously meeting our guest expectation. Look forward to welcoming you back soon.

Great hotel, renovated rooms and convenient free car park. LA tourists places are not far by car, the highway is very close so it is easy to get wherever you need. Breakfast is great with plenty of options.

Dave Chiang, General Manager at Lincoln Hotel SureStay Collection by Best Western, responded to this review
Thank you for sharing your experience with us. We look forward to welcoming you back in the future.

Very Clean king suite, roomy with a nice big tv. Good amenities, lot of restaurants within walking distance. Quiet, clean location. Would definitely recommend especially for the price. Booked on trip advisor for 112 dollars. Couldn't beat the price.

Dave Chiang, General Manager at Lincoln Hotel SureStay Collection by Best Western, responded to this review
Thank you for your sharing and look forward to welcoming you back.

The facility is recently remodeled and felt like a 4-star hotel. Everything is new: the beds, the beddings, the furniture, the TV, etc. were all first-class. The location is very convenient; there are at least a dozen decent Chinese restaurants within walking distance.

Dave Chiang, General Manager at Lincoln Hotel SureStay Collection by Best Western, responded to this review
Thank you for sharing and look forward to welcoming you back.

The hotel staff were very friendly, helpful and accommodating. The room was spotless, good view of local area, good access to wifi, all lights/heater & ac worked well, faucets were water-tight, fresh linens/towels with exceptional daily maid service. Continental breakfast was unique with wonderful cultural dishes and plenty of satisfying variety. The location was exceptionally convenient with easy access to restaurants, grocery stores, bus services and local retail. I'm looking forward to returning in the near future.

Dave Chiang, General Manager at Lincoln Hotel SureStay Collection by Best Western, responded to this review
Thank you for sharing and look forward to welcoming you back.

Good location, near shopping and restaurants. Tall building, room with good view. Front desk is nice and helpful. Breakfast is complimentary and delicious. All you can eat buffet. Good price. I will visit again when in town.

Dave Chiang, General Manager at Lincoln Hotel SureStay Collection by Best Western, responded to this review
Thank you for sharing and certainly look forward to welcoming you back.

Another great stay, even though YELP show it closed... The lobby is newly remodeled, and walking different floors, it appears they are in the process of doing the tower now. The front desk staff was amazing, we arrived around 5pm and asked about a recommendation for dining. We did try the hotpot restaurant he recommended and loved it. The room is large, clean and it appears the furniture has been upgraded. The rooms have a large TV, a small fridge, and a safe. This trip we were on the 4th floor, and no no issues with outside noise. The wifi worked great. The breakfast was the same as last time, a mix of Americans Continental Breakfast with an Asian twist. Parking is free for guest.

If you're planning on staying in the San Gabriel Valley (Monterey Park, Alhambra, Rosemead et al) this hotel would make an excellent choice. It has seen better days for sure but overall it's still a nice stay. The parking garage is great and free. The rooms appear to be renovated. Really, the only recommendation I would have for the hotel is to re-carpet the hallways and upgrade the elevators if possible. There is a free breakfast buffet, however, I never tried it. Keep in mind the hotel is literally located in the best area for Chinese food outside of China in the entire world. In particular, dim sum. This is no exaggeration. You could do a food trip here that would rival an actual trip to China. The hotel is lit up at night which makes it easy to find when you're driving back at night. The neighborhood is clean and quiet. I would recommend this hotel if you're staying in the SGV.

Everyone was very friendly, the room was large and comfortable. The breakfast was amazing. There were several Chinese dishes I did not recognize that were delicious and filling. There was a rail and slip mat in the bathroom that made it safe for my mother to shower. The parking was very close and seemed safe (and amazingly in LA, did not cost any extra). The bed was quite firm. I slept well. My mom doubled up her comforter to make her sleep softer. We very much enjoyed our stay.

Lincolnhotelmp, Manager at Lincoln Hotel SureStay Collection by Best Western, responded to this review
Thank you for your kind review and comments. We are sharing the you experienced with our management department accordingly, and in the near future we will add a padding on our new beds. We look forward to seeing you again!

Hotel in state of refurbishment. Lobby appears to have been quite upscale, once upon a time. Room was clean, however: the bed was like sleeping on a slab of concrete. Not comfortable at all. Was lucky to get maybe 2 hours sleep. Wife and I both woke up with back pains. Shower was weak. Low water pressure and shower head for kids? I'm 6'2” tall, so it sprayed at my chest. Check in on 2nd floor, rathe than Lobby level. View from room was of Lobby rooftop, with degraded, dismantled rooftop mechanical equipment on display. Had reservation for 2 nights, but cannot take another night on the concrete slab bed.

Lincolnhotelmp, Manager at Lincoln Hotel SureStay Collection by Best Western, responded to this review
Please accept our apologies for your recent stay. We had finished our renovation and we had shared what you experienced with our management department accordingly. Recently, we had add a padding on our brand new beds and changed and adjusted our shower head position. Hope you'll give us another chance to serve you again.