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Best Western Hotel Grand Country Lodge, Mittagong

4.5/5  - basé sur 257 notations.
Cnr Main & Fitzroy Street, 2575, Mittagong, Australia - Ver el mapa

Alójese en este hotel de cuatro estrellas de Mittagong, situado en el corazón de Southern Highlands. Disfrute de museos patrimoniales como el Museo Bradman, centros artesanales, cuevas naturales, golf, tiendas de antigüedades y mercados locales en este paraíso de bolsillo. Bienvenido al Best Western Grand Country Lodge Motel. Este hotel de Mittagong incluye habitaciones con camas de matrimonio grandes, televisión por cable Austar y acceso inalámbrico a Internet. Ofrecemos unidades ejecutivas, de lujo y con bañera de hidromasaje. Disfrute de un magnífico desayuno tipo bufé o de un desayuno servido en su habitación. Si desea disfrutar de un magnífico servicio de atención al cliente y una céntrica ubicación en Mittagong, haga su reserva hoy mismo en el Best Western Grand Country Lodge Motel y ahorre. Disfrute de su estancia en nuestro hotel.

Best Western

Hotel Grand Country Lodge

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Los puntos fuertes del hotel

  • Aire acondicionado
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  • Aparcamiento gratuito
    Aparcamiento gratuito
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 257 huéspedes
NOTA EMITIDA
Excelente
117
Muy bueno
107
Normal
27
Malo
6
Pésimo
0
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
15
De negocios De negocios
34
En familia En familia
47
En pareja En pareja
130
En solitario En solitario
18
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Warm and Comfy."

4
29/06/2018

After a succession of motels and hotels we really enjoyed this one. The Lodge has a certain ambience and style. But for me the heating in the bathroom was a standout feature. Warm and comfy! The room was large and well appointed. The staff were very helpful and the parking undercover. Also there's a bird feeder situated in a tree outside which attracts colourful parrots and cockatoos if your up early enough.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for taking the time to review your stay with us, very nice to hear you enjoyed our facilities & the great central heating!

"Quick trip"

4
25/06/2018

After hours check in well organized. Staff excellent and nice room Plenty of parking and good location Bed comfortable very relaxing room Will use again as we pass through on a regular basis Room clean and well presented

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you Tony, glad to hear you enjoyed your stay & look forward to your next visit

"Cosy and Welcoming"

4
24/06/2018

Very cold outside but rooms are very warm and cosy. Stayed on the first night of our honeymoon 27 years ago when it had only been opened a few months and still a great property. Would recommend as a base in the southern highlands.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you Richard, nice to hear the property has passed the test of time! Hope to see you before another 27 years!

"Comfortable and welcoming stay"

5
10/06/2018

We stayed 2 nights in this lovely motel in Mittagong. The hosts were very welcoming and helpful. The breakfast was extensive for a motel of its size and stocked with quality products. It was starting to get cold bug the common areas were toasty warm. Our room, designated as suitable for disabled. The bathroom was well laid out and certainly accessible, and heated. Our room was very comfortable with good bed and great heating as well as an AC. The motel is easy walking to the town with good cafes and restaurants.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for taking the time to write such a great review! We really appreciate when guests let us know they have enjoyed our facilities .

"Long weekend away to Mittagong"

5
10/06/2018

Great motel. Lovely staff, comfortable beds. Great room. Stayed Sat/Sun night. Would stay there again. We had a great weekend away. The heating in the room was just right. Wax quite cold outside but our room was perfect. Gail/Garry Day

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Very happy to hear you enjoyed your stay with us. Do hope you come again

"Warm, clean and cosy, great breakfast"

5
09/06/2018

Stayed just the one night, with my son. The hydronic heating keeps the whole place cosy and doesn't dry you out too much. The buffet continental breakfast was delicious with lots to choose from. I recommend the wonderful fruit compote with yoghurt and muesli, and the homemade bread in particular. The complimentary water on departure was very welcome too. Will stay here again.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you, great to know all our team efforts are appreciated. Hope to see you again

"Very good Motel. Will stay again."

4
26/05/2018

We had a ground floor room with nice outdoor courtyard. Some traffic noise. Motel does not serve meals other than breakfast but was close to shops & restaurants. Good undercover parking. Helpfull and friendly owners. Good Value.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you, very pleased to hear you enjoyed your stay

"Such a lovely place to stay"

5
14/05/2018

Lovely country lodge. One of the nicest I've stayed in and my husband and I have done a fair amount of road travel in Australia. As soon as we entered the reception we instantly felt welcome. The owners / managers are very helpful, warm and friendly. The room and bathroom were spacious, the sitting area and bed were very comfortable, the room had everything you could need and was toasty warm when we arrived. Overall a really lovely place to stay.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
We will pass on your very nice comments to all our team! Pleasing to hear you enjoyed our facilities & hope to see you again

"Ok for short stay"

4
06/05/2018

Rooms are comfortable and clean and everything in working order. Good amenities plus tea & coffee making. A/C for summer and in room heating for colder nights. Mix of off street (some undercover) and on street parking. Very good free wifi and range of Foxtel TV channels. Rooms facing main road get road noise until late at night, and traffic flow starts early morning so may not suit light sleepers.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you, glad to hear you enjoyed your stay, on your next visit book an Executive room with us away from the Main Street side of property.

"Excellent hotel"

5
04/05/2018

The Best Western Grand Country Lodge in Mittagong was excellent! Very clean room, comfy bed, lovely thick towels, nice linen, good shower. Very impressed by the room we had for an overnight stay. Well priced and very comfortable. Very happy!

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for taking the time to write such a nice review! Lovely to know you enjoyed your time with us

"Thank you Peter"

5
22/04/2018

Had a lovely stay very welcoming nice and clean nothing like nice bright white towels for a nice spa. Peter is wonderful and happy to help with a smile and a bit of a laugh we will be back for sure five stars

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for taking the time to let us know you enjoyed our hospitality! It was a pleasure to have you stay & hope to see you again!

"Tired motel"

2
16/04/2018

For our $160 a night we expected a bit better. In need of a make over. No exhaust fan in bathroom & the half flush didnt work. The motel was close to the main street & golf club. The area is a high price area so we got what we paid for.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
We try to cater to all, but everyone has different tastes & requirements It is unfortunate that your stay did not meet your expectations

"Ok but nothing special "

3
16/04/2018

I'd always thought this place looked nice, but I wouldn't bother next time. There is no lift, so we had to lug cases up stairs. Breakfast was adequate but only served in dining room. Walls are thin, and whole place is noisy. Windy night made for a very noisy night as roof rattled. The whole place feels quite 80s.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
We endeavour to create a "home away from home" atmosphere in our property,unfortunately it seems this was not to your liking.We were not aware that there was an issue with wind noise, we have a tiled roof so not sure! We are always happy to help with luggage. We have a lift on our wish list but "Santa" has nor responded yet!

"Excellent "

5
13/04/2018

A beautifully hotel nestled in Mittagong. Close to all main attractions. Very clean rooms. Excellent in-room amenities and comfy bed and pillows. Economically fine place. Would definitely recommend this place for your stay in Mittagong. You will not be disappointed.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
So nice to hear you were pleased with your stay with us. Thank you for taking the time to write a lovely review, see you next time!

"Everything you need - pleasant stay"

4
09/04/2018

Stayed with a group of friends for a nearby wedding. The room was everything you needed for a short stay. We came back late and could easily get in, but we're also satitisfied with the night security measures.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you,

"Great accommodation and meals."

5
03/04/2018

A very comfortable and friendly establishment. Great room and atmosphere. Really enjoyable breakfast and nothing too much trouble for the staff. Clean and tidy and very close to town. Worth a visit next time you are in the area. It was my 3rd. visit.

grandcountrylodge, Receptionist at Best Western Grand Country Lodge, responded to this review
Thank you for taking the time to give us such a great report, hope to see you again soon

"A great overnight stay"

5
31/03/2018

We arrived late and were welcomed with a smile. The facilities were clean and quiet. The internet was easily set up and useful. After a great night's sleep we enjoyed breakfast. The continental breakfast had a variety of fruits that really suited my tastes.

grandcountrylodge, Reception at Best Western Grand Country Lodge, responded to this review
Thank you for your great response, we try really hard to make sure that the breakfast selection is suitable for all tastes, and of course a good internet connection helps always helps when you are travelling

"A lovely place to stay."

5
25/03/2018

We stayed in the family room, which was super clean and comfortable. Lots of soaps and towels and top notch bed linen! Very friendly hosts, who are warm and welcoming. This was our second stay here and always our first choice for an overnight in Mittagong.

Denise t, Reception at Best Western Grand Country Lodge, responded to this review
Thank you for your wonderful comments, it's great to know that we are your first choice when staying in the Southern Highlands

"Others Take Note How To Provide Accommodation"

5
21/03/2018

Room was clean, nice and appealing to stay. Service 10/10. Comfy clean FRESH rooms Close to all shops. Highly recommended. Value for money. Will difinatley come back Bed nice and firm. Had great nights sleep.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you Roy, was a pleasure to have you stay with us. Very pleased that you enjoyed our facilities & hope to see you again Regards BC/PC

"Surprisingly good hotel"

4
17/03/2018

We booked this hotel at the last minute while driving from Brisbane to Melbourne, and decided to stop over. I wasn't expecting much be we were really pleasantly surprised. Worth noting though that the reception closes at 9PM. Probably not an issue for most but we barely made it. Otherwise, you'll really need to make some sort of arrangement. Hotel was clean, tidy, and just what we needed. We didn't have breakfast there but those who did seemed to be enjoying it.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Nice to hear of your pleasant surprise ! We have a procedure in place for guests who arrive after 9pm so that is never an issue.

"Pretty good accomodation, central and well appointed"

4
14/03/2018

A nice, well kept place with clean fresh rooms. Walking distance to the middle of town, friendly welcome and overall service. Firm bed and loved the thick high thread count cotton sheets. Good spot to investigate the wineries, and other Southern Highlands attractions. Stairs to first floor, would need to check for disabled access. Recommended.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for taking the time to review your stay, always good to hear guests have enjoyed their stay. We have a lift on our wish list, not sure if Santa is listening!!

"Pretty nice"

4
09/03/2018

Room was clean and comfy. Good value for money, nice staff. Room was a good size, bath was lovely ! No lift made it a bit tricky to get upstairs though. Easy to find and I would stay there again when visiting this lovely town.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Nice to hear you enjoyed, please do not hesitate to ask for assistance with luggage as we are always happy to help.

"Good reasonably priced option"

4
09/03/2018

Stayed just one night with wife. She arrived early with lots of luggage and Peter gave some assistance with that. Room was comfortable, albeit a bit of road noise- clean, spacious and terrific shower. Overall comfortable- no lift if people needed - and convenient walk to restaurants

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you, only to happy to help with luggage,the lift is on our wish list!!

"A comfortable stay"

4
06/03/2018

Have stayed here twice now ,and it is a clean and comfortable hotel ,quiet well appointed rooms , not large but not small either . Heating / cooling good .wifi good ,bed wonderful . We have been placed in an up stairs room each time ,and no lifts so could pose a difficulty for some . Breakfast too expensive but great restaurants around . Hotel a tad expensive However in saying that will stay again

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for taking the time to review your stay with us. Glad to hear you that you enjoyed!

"Fabulous"

5
05/03/2018

Welcoming, clean, comfy, great bed. The room has all the little inclusions even a comb and shoe shine kit! Great location and good parking. This is a really terrific hotel and I would recommend it to anyone who is travelling in the area.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for the great review, we are really happy to hear when guests comment on our "Little extras". Our team take great pride in presenting the property & will pass on your comments.

"Comfortable, convenient, clean and friendly"

5
12/02/2018

We stopped over for one night on our way north and really enjoyed this friendly, comfortable accommodation. Our room was clean, well appointed and conveniently located with a full size bath which my partner loved. The bottle of water offered at reception on departure for the long drive home on a hot day was a very nice touch. A great find, good value moderately priced accommodation. We would be very happy to stay again.

Denise t, Front Office Manager at Best Western Grand Country Lodge, responded to this review
Thank you for the great comments

"Charming hotel."

4
05/02/2018

Thoroughly enjoyed my stay here. Plenty of parking (some undercover), free Wi-Fi, not a huge TV but adequate, good sized room, very clean, lovely décor, an excellent continental breakfast that can be upgraded to include a cooked meal. Would stay again.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for letting us know you enjoyed your stay & our facilities, hop we do see you when you are next in Mittagong!

"Very good hotel"

4
04/02/2018

Very nice room all round great place,friendly owners. Very welcoming when staying. Was a pleasure to stay at the best western. Bed was very comfortable and room was very clean. Close to shops and other attractions

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for taking the time to review your stay. Great to know you enjoyed our facilities. Hope to see you again

"A lovely place"

5
31/01/2018

We needed a stop on a quick trip and really struck gold. We rang after reception closed and were looked after and room and payment sorted. Room was clean ,cosy and well appointed. Mini bar was well stocked and they have hydronic heating for the winter months. Best buffet continental breakfast I have had in a long time. The homemade bread was great. A real winner after a dartboard pick on the road. Thanks so much. Highly recommended.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for the great review. Pleased we were able to help you with accommodation & great to hear you enjoyed the brekky! Hope to see you next time you are in Mittagong

"Lovely home from home"

4
27/01/2018

As a solitary female traveler this was a great place to stay. Safe, clean, friendly and well kitted out.thank you! Walking distance to all you need and central to Bowral etc Despite being on the main road, it wasn't too noisy.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you Simone, pleased to hear you enjoyed !

"Excellent"

5
19/01/2018

Stopped here on our way back from Brisbane. Lovely large room, complimentary wifi and walking distance to restaurants. Very clean would highly recommend. Also complimentary bottle of water on departure- great touch!

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Lovely to hear you were pleased with your stay with us at Mittagong Thank you for taking the time to review, much appreciated! Hope to, see you again.

"Good choice"

4
14/01/2018

A quick trip to Mittagong and we booked in here. The place was great. House keeping was immaculate, reception was friendly and efficient. The room was large and well appointed. It was quiet and dark which made for a good sleep. Well done and thanks.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for the nice review, we will pass your comments on to our housekeeping team as they take great care with their presentation of the property. Very nice when guests notice & take the time to comment. Hope to you when next in Mittagong

"Consistently welcoming, clean and comfortable."

5
06/01/2018

My husband and I always try to stay at Best Western Grand Country Lodge when working or travelling through the Southern Highlands. Staff are always warm, welcoming and accommodating of our late check ins (in fact, we know of several wedding photographers who try to stay here too for the same reasons!) The rooms are always clean and comfortable, the heating/air-con is a welcome relief and we always get a good night's sleep. Highly recommend this motel for a clean, comfortable night's stay with great value for money. We will certainly be back!

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for taking the time to let us know you enjoy staying with us! We will let all the team know your comments as they take pride in presenting the property! Look forward to your next visit.

"Welcoming and Pleasant Stay"

4
04/01/2018

Great friendly welcome and easy booking in process. The room was clean, comfortable with a good shower and bed. Good wifi and television reception. On departure the offer of a bottle of water was most appreciated, a very thoughtful gesture.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Nice to hear you enjoyed your stay with us. Will pass on your comments to all our team

"Better value elsewhere"

2
03/01/2018

We only stayed here the one night, were going to stay longer but the room we were given was very stuffy and quite old fashion. At $155 per night we expected a bit of comfort but we found the noise from the traffic very loud, we could hear the showers being used, tv and people in the next room. The pillows flat and hard and we were only given one towel each. Rooms are air conditioned but this makes the room very stuffy if left on more than an hour There was no room service and breakfast was served in the dining room only for $15 per head.It was a very nice continental breakfast with a good selection of items including fresh fruit and a variety of cereals., juices and muesile. Good undercover parking.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
The Grand Country Lodge is well known for its old fashioned homely atmosphere & guests would clearly see that on their arrival. It is a shame you did not ask at reception or take as much time to read the compendium in your room as you have with this review!! If you had you would have noticed the breakfast options & that EXTRA TOWELS, pillows etc are readily available! The new air conditioning units are more than efficient for heating & cooling the rooms, there is always the option of opening a window for fresh air. Some guests who are sensitive to noise notice traffic & other guests activities

"Great place to stay"

5
31/12/2017

Stayed two nights and can highly recommend this motel. The room was clean and the bed was very comfortable. Close to shops and restaurants and the undercover parking was a bonus. The complimentary bottle of cold water on departure was nice too ! Would definitely stay again.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you! Lovely to know you enjoyed , we will pass on your comments to our team.

"Good quality motel"

4
24/12/2017

Stayed here for a couple of nights and had a decent sleep with adequate amenities. I like the fact that there is a small fridge in the room and you get fresh milk for your tea and coffee. The shower over the bath is fine, and you have a couple of grab rails available if you are unsteady on your feet. The air conditioning unit is most welcome on hot days. Didn't have the breakfast, but I have eaten here before, and it was fine.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you Kathryn

"Quality Budget Accomodation"

4
17/12/2017

Highly recommended for short and long stays. Professional, friendly and efficient check in and out. Spotless rooms, comfortable beds and generous breakfasts - what more could you want? Oh wait there is more, free parking on site and a complimentary bottle of cold water on departure! Thank you Best Western Grand Country Lodge. We will be back. Helen and Bill. Sydney

grandcountrylodge, Receptionist at Best Western Grand Country Lodge, responded to this review
thank you for your lovely kind words, we try our best to make all guests feel welcome and our housekeepers work very hard keeping our rooms spotless

"Great comfortable motel"

4
11/12/2017

Stayed just the one night and found the room to be spacious and clean. Bed was comfortable and the staff were friendly and helpful. Has a breakfast area although did not use this. Close to Main Street shopping and restaurants.

grandcountrylodge, Front Office Manager at Best Western Grand Country Lodge, responded to this review
Thank you for your great comments, yes, the motel is located within easy access to the shops and the many excellent restaurants that Mittagong has to offer

"Beautiful homely feel"

5
07/12/2017

I had a very comfortable sleep, I booked at the last minute and got a good price. John and Denise were very accommodating and a good laugh. The continental breakfast topped it all off. Great stay all in all

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you! We enjoyed your stay , great to have a guests with a great sense of humour!

"Clean, Friendly and Hospitable "

5
25/11/2017

Stayed here last night as we had a wedding in Bowral. The staff were very friendly, the room was clean and comfortable. We'd definitely stay again. The complimentary ice cold water on checking out was just what we needed. Thank you!

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you, glad to hear you enjoyed your stay with us. We aim to make all our guest feel like they have a "Home in the Hihglands".

"4 star review"

5
14/11/2017

This Motel is worthy of 4 stars as it has so much to offer - Convenient location, comfortable beds, very clean, many extras included in the bathroom facilities. The staff were very pleasant and helpful and even gave us a complementary bottle of water when we were leaving.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for the great comments! Our team take pride in presenting the property to our guests.

"Grand country lodge"

5
12/11/2017

Very clean and comfortable nights stay. Managers were friendly and helpful. We enjoyed a continental breakfast before heading off. No elevator so did need to carry suitcases upstairs Motel is quite close to town and many restaurants

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for staying with us & taking the time to review. Very nice to know you found our facilities to your liking.

"Wedding stop over"

4
05/11/2017

Stayed on the weekend, we had a group of 8. I stayed with partner in a standard room which I have no complaints about. Some of our group stayed in the family room which was quite spacious & definitely a good choice for two couples Hospitality was great, even offer complimentary water on the way out. Car park & street parking Only negative is park in carpark at own risk

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Hello Mel, Thank you , was a pleasure to look after your group at the weekend. Hope to see you again soon.

"Amazing service, nice and clean"

5
29/10/2017

The customer service from the time I arrived until the time I left was above Fantastic. I dealt mostly with Betty who was lovely and very welcoming. The rooms are very clean, spacious, tidy and comfortable. The hotel itself is in a great location, walking distance to most things. Great parking facilities.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for your great review Kamilla! We enjoyed having you & your friends stay with us & do hope to see you again

"A Pleasure to Stay"

5
14/10/2017

My husband and I had a wedding to attend at noon and the owner was extremely kind to let us check in early. The room was excellent, spotlessly clean and very inviting. The tea and coffee facilities were very welcome and we found the proximity to the main road not a worry at all in terms of noise. It was very quiet. The parking space for our large 4wd was an excellent size. We will definitely visit again.

Denise t, Front Office Manager at Best Western Grand Country Lodge, responded to this review
Thank you for the great comments, our staff work very hard to maintain the cleanliness of the rooms

"Country Comfort"

4
11/10/2017

Great location close to town. Beautiful grounds, onsite parking and country hospitality. My room was spacious and had all the facilities associated with 4 stars - including free wifi. A really restful and relaxing stay after a day travelling!!

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for your great review, will pass your comments onto our team

"friendly country hospitality"

4
01/10/2017

The room was spacious, neat and very clean. Nice and quiet with balcony where the birds came to visit in the morning. Staff very friendly and helpful. Complimentary Arnotts biscuits for a much needed cuppa!

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for staying with us, pleased to know you enjoyed the "Bikkies' with your cuppa!

"Beautiful and clean, great location."

5
28/09/2017

We had a lovely stay at this motel. The staff were attentive, helpful and friendly. Rooms were beautifully appointed, clean and spacious. Thank you very much! Location was great being right next door to the tourist information and close to the town centre.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for taking the time to place this very nice review of your stay with us. All our team work to make our guests feel at home!

"A wonderful home away from home."

5
25/09/2017

I was lucky enough to be working for a bit over a month in the beautiful Southern Highlands. This was topped off with our accommodation here. Our hosts Betty and Peter made us feel very welcome. The rooms were very well presented, clean and comfortable. The breakfasts were extremely good as well - maybe a little too good according to my belt. I would definitely recommend this place to any traveller looking for good quality, affordable accommodation.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for the kind words Carl, was a pleasure to have you stay with us! Hope you come back on a leisure trip some time.

"Excellent service with a smile"

5
21/09/2017

Good old fashioned hospitality and Betty and Pete are fantastic people. Will stay again. Neat and clean rooms and great to talk to. The best poached eggs I have had in a very long time. Nothing is a hassle.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you Brenton for the very nice review of your stay. Very pleased to hear you were impressed with the eggs!! I might patent the recipe! Hope to see you again

"Great Stay"

5
17/09/2017

We had a great overnight stay. The room was large, well appointed, surprisingly quiet and very clean. The hosts were very friendly and obliging. Wouldn't hesitate to stay there again. Very good value and central to most activities in the southern highlands.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
So pleased you enjoyed your time in The Highlands & our accommodation facilities.Will pass your comments onto our team who take pride in the presentation of the property

"Friendly staff, tidy rooms"

5
14/09/2017

Really friendly staff and easy check in. Room was quite large for a hotel and they had a bath which is unusual. The rooms were warm, mini bar was reasonably priced and the staff directed me to places to eat in town.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for the great review, so pleased you enjoyed our facilities. Hope to see you again

"Great Accomodation, Great Service"

5
04/09/2017

We recently spent 2 nights at the Best Western Grand Country Lodge at Mittagong. The owners were superb and accommodated us with several requests (birthday weekend) with no hassle. Rooms were very clean and cosy. Thanks again. Would highly recommend!

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
We were only to happy to help make "the birthday" weekend for you both. Lovely to have you & thank you for the comments!

"Clean and comfortable"

5
28/08/2017

Immaculately clean and excellent hosts. Great position . A little noisy from the road but not too much. Breakfast was fresh and very enjoyable. Would stay here again when we are in Mittagong. Good value as well.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you, very pleased you enjoyed your stay with us, hope to see you again

"Clean and Comfortable"

5
27/08/2017

We found this motel to be immaculately clean and very comfortable. The hosts were very friendly and accommodating. Would have no hesitation in staying here again. It is conveniently located as well. The breakfast was fresh and delicious.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Great to hear you enjoyed our facilities, will pass on your comments to our team!

"Convenient and clean"

3
16/08/2017

Stayed one night with the family. Hotel was clean and tidy and conveniently located in Mittagong. Hotel looked quaint from outside but was quite dated on inside. Staff were very friendly and helpful. Small things could be better - door to car park was supposed to closed at 9pm hut was locked when we returned at 8.45pm, offered complimentary bottle of water on departure which was great but gave us only one small bottle between three of us and triggered the conversation "why bother?"

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for staying with us, Peter & I have been on leave & will follow up with our relief managers re the carpark door closed early. We offer the compilmentary bottle of water to keep the driver refreshed & alert on the journey.

"Immaculate and homely"

5
01/08/2017

We have stayed here a few times as we have family nearby. On every occasion we have found this motel to be warm, incredibly clean and with thoughtful inclusions. It is a pleasure to stay here and we love the under cover parking. The hosts are friendly and helpful too.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for the lovely comments. We try to make a home away from home atmosphere for our guests

"Very friendly people, very clean and tidy"

5
30/07/2017

The people were very friendly and accommodating, the rooms were very clean and very warm, especially seen as it was a cold winters night, it set a lovely atmosphere. Would recommend this to anyone. Great to have safe undercover parking as well

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you Kylie It was pleasure to have you, co glad you enjoyed your stay with us

"Excellent value"

5
25/07/2017

Immaculately clean, quiet and warm. Conveniently located to everything within the Southern Highlands and excellent value,. A very comfortable stay, lovely hosts attentive without being intrusive. The complimentary chocolates were a lovely touch. Thank you.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for the great review Samantha. We will pass your comments onto our team.It is nice to know the efforts are appreciated

"A night in Mittagong"

4
23/07/2017

We only stayed a night and wish we could have stayed longer. Very well located in Mittagong and close to everything the Southern Highlands has to offer. The rooms are lovely and very clean and comfortable and include hydronic heating which is the best. We slept in and missed breakfast so we can't comment on that, but the complimentary tea and coffee was much appreciated, and there is a well stocked mini bar should the need arise. The hosts are very helpful and friendly and I would recommend this Motel to anyone travelling and looking for a comfy bed and good hospitality

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Glad to hear you enjoyed your stay with us & found the rooms nice & cosy with the central heating.

"Comfortable, Friendly & Clean"

3
23/07/2017

First floor room at the front was a good size. Traffic noise a little annoying. Difficult with shower over bath but as we were only staying one night we put up with this problem and were particularly careful. The room was clean, wifi included. The room heating was wonderful and heating was available in the bathroom. The bath towels were fluffy. Tea & coffee making available in the room with fresh milk & biscuits supplied. The biggest inconvenience was walking up two sets of steps with luggage. Suggest management install a lift. There was no incentive to stay for breakfast and to exit to the Lower ground floor parking you had to walk through the breakfast room. Improvement needed.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you

"Mittagong Stay"

4
16/07/2017

Very helpful staff. Excellent service. Clean, tidy and seemed newly refurbished rooms. Very quiet although busy. Easy internet and great speed. Close to the major attractions. Good value for money. Plenty parking.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for taking the time to review your stay, pleased you enjoyed, hope to see you again

"Very comfortable room and good location"

5
01/07/2017

We stayed in a queen room at the rear of the motel, very comfortable and relatively quiet .. we could hear the trains but were not disturbed by them. Restaurants, bakeries, and take-aways are within easy walking distance. Undercover parking was appreciated on the frosty night. The WiFi was really good.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you letting us know you enjoyed your stay.

"Very Accommodating"

5
20/06/2017

Stayed at this Best Western for one night and was very impressed by both the warm greeting on arrival and also how clean the hotel was. The room was spacious and also very clean, the WiFi worked well. I would highly recommend this hotel.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you! Great to know you enjoyed your stay & hope to see you again

"Lovely place, lovely hosts. "

5
06/06/2017

I stayed at the Best Western Mittagong for a week, in room 15. My room was large, very clean, and was well equipped. It had a large, super clean bathroom. My room was kept spotlessly clean during my stay. The bed was very comfortable, and the pillows and linen were good quality. I had opted for continental breakfast, and it was really good. Lots of options, all really fresh and tasty, i highly recommend the homemade bircher muesli. The hotel hosts were so warm and welcoming, nothing was too much trouble for them, i felt very comfortable there. I would definitely stay there again and would recommend a stay there.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Julie, thank you for taking the time to write us such a nice review! We enjoyed having you stay with us & hope you did not have too much excess luggage!!

"Mixed feelings"

3
08/05/2017

I feel really conflicted about this place. The lady at reception was lovely and helpful, there were nice little touches like a complimentary newspaper, good toiletries, a couple of chocolates in the room. But the room just did not feel welcoming somehow. The painted brick walls seemed kind of 1960's, and the bathroom had a feature I hate, a shower without an edging around it so that the water goes all over the floor. Because if the good touches, I feel bad not rating it better, but I have to be honest. One final touch as we checked out was a complimentary bottle of water, very handy when you are travelling.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for taking the time to review your stay. Pleased you enjoyed our "little extras" We were on leave during your stay but sounds like you were in our accesible/wheelchair friendly room with open shower plan.We have a selection of bath/shower plans to try to cater to all needs. When you are staying in Mittagong next please contact so we can advise on the most suitable room for your requirements

"Nice clean friendly and well equipped hotel in a good location"

4
04/05/2017

Whilst it's a little dated this is a good hotel and well placed for the Southern Highlands. Comfortable, clean, staff helpful and friendly, good off street parking and quiet, despite being close to Mittagong town centre. Would certainly go there again.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for the nice review. Hope to see you again

"To pick up a car interstate "

4
28/04/2017

Rooms were very clean and comfortable only stayed overnight on our way home staff were very friendly and helpful would be happy to stay again should we be passing through this direction would recommend to any traveller

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for the nice recommendations, great to hear you enjoyed our facilities

"Clean & comfortable"

3
20/04/2017

Only stayed one night after a long drive. Staff friendly & helpful. Room was clean & comfortable although small. Good underground parking but narrow stairs to office. Wifi was quick. Very noisy from passing traffic in early morning hours.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Pleased to hear you found your accommodation comfortable,thank you for taking the time to review.

"Clean, cosy and comfy"

4
14/04/2017

Clean, well maintained rooms with all the appointments you'd expect. Glorious bed! Two minor issues: room smelled a bit damp when we arrived (but we opened the door and it was fine) and there was no cable TV as the wall sign promised. Would return when visiting the region.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
Thank you for the nice review. The Foxtel channels are available in all rooms, it is a matter of choosing the correct input on TV &/or channel number. Sorry you did not contact us to help with this, hope to see you again.

"Instantly relaxing"

5
11/04/2017

Arrived here after a long drive trailing a boat in the pouring rain. Able to relax instantly in the very comfortable, spotless room. Breakfast was excellent. We particularly enjoyed the home- made bread, and the compote of fruit and rhubarb were delicious with the bircher muesli. Very pleasant, friendly managers. Walking distance from a good curry restaurant in town.

grandcountrylodge, Manager at Best Western Grand Country Lodge, responded to this review
So very pleased to hear you enjoyed your stay with us. Our team take great pride in the presentation of the property, will pass on your comments.Hope to see you again in better weather!!

"Typical country motel"

3
04/04/2017

Staff very helpful but rooms average and typical of country motels. Room was reasonable size but bathroom small. Our room, overlooking the highway was VERY noisy so if are staying here request a room at the back of the motel. We stayed here as we were attending a wedding nearby so it was handy for that, but we could not find anywhere "decent" to eat in Mittagong. Definitely worth the short drive to Borwal for a better selection of eating places for dinner and also breakfast. We did think that $190 was excessive for a basic motel.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank you for taking the time to review your stay with us. Our convenient location is just one of the attractions of our lodge style accommodation It is a shame you were unable to find cusine to your taste from the selection of Italian, Thai, Indian,Vietnamese, Lebanese & Aussie restaurants in Mittagong.

"Thankyou"

5
04/04/2017

Thankyou to the Grand Country Lodge for arranging accommodation for my daughter late at night after she had car trouble in the midst of a terrible storm. Peter went out of his way to ensure she got a room and staff checked that she got on her way safely the next day. The room was comfortable and clean. A welcoming port in a storm. We are very grateful. Thanks again ! Victoria and Alice

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
We took pleasure in being able to help your daughter. Thank you for taking the time to review.Hope to see you again

"It's not grand and its not country "

3
27/02/2017

It's not grand and it's not in the country it's Perfectly nice motel accommodation with delusions of grandeur, overpriced as it is a little dated and on a busy road with poor sound insulation. Also it is on two floors with no lift

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Pleased you found the accommodation nice. This property has been known by the current name for many years & is a landmark in our country town of Mittagong. It is most unusual for motels in Australia with 2 floors to have a lift. Had we been aware you needed help with luggage we would have been more than happy to oblige.

"A restful night"

4
13/02/2017

A really pleasant stay after a wedding. We were greeted warmly by staff. Room was extremely clean and comfortable. Bed was a little uncomortable, maybe mattress could be attended too. Was lovely and quiet. Enjoyed our breakfast. A little on the dearer side, but very nice. Thankyou.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank you for the nice review. Pleased you enjoyed your stay Betty

"En route from Sydney to Canberra"

3
02/11/2016

Great king bed and room was very clean. Proprietor was very friendly. Toilet seat is loose and (very cheap) bed lamps worked poorly and are very difficult to turn on and off. Trains rumble by about a block away all night. For the room price, the continental breakfast should have been for free. But otherwise pleasant enough. We wouldn't go out of our way to stay here again.

jack t, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thanks for the comments. compared to most 4 star motels our prices are very reasonable Our continental break is not just toast and a cup of coffee. breakfast offers a large selection of fresh fruits and juices, as well as 5 different breads to choose from including home made bread. we serve barista style coffee (as many cups as you like). if the toilet suit was loose I can assure you it would have been attended to ASAP by our maintenance team.

"Great short stay"

4
02/10/2016

Great little hotel for attending weddings in the Bowral region. Small but very friendly place to stay. Rooms were a decent size and some free under ground parking available. Even though the weather was really cold, the rooms were sufficiently heated. Breakfast and dinner are available in the small attached restaurant.

jack t, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank for your comments. We only do Breakfasts but we can direct you to some of the best fine dinning in the Mittigong area. Central heating does make our rooms quite cozier. we look forward to your next vist

"Well worth a stay "

5
25/09/2016

Great little hotel. Room clean and warm. Bathroom well equipped. Beds very comfortable. Surprisingly quiet despite being located on a main road. Shame the other guests in next room couldn't have been more considerate. Front of house staff very friendly and helpful though.

jack t, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thanks for the kind words we really appreciate your comments It"s funny we had someone complain about our beds the other day I cant see how having Sealy posture beds is our motel could be that bad. We are very proud of our little lodge and all the little comforts we have added to make for a pleasant stay Michael

"very hospitable"

4
08/09/2016

stayed just one night while in transit and all in all it was an ok experience, very friendly and welcoming host,the room was good and most importantly clean with a very comfortable bed,all in all worth a stay

jack t, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thanks for choosing our motel It was a pleasure to have you stay with us

"Friendly welcome"

3
08/09/2016

This Motel is located on a really busy road. Reception staff warm, friendly, welcoming and informative of the local area. The room was well laid out with comfortable furnishings and a good size bathroom. Our room faced the busy road and we found it quite noisy from traffic - no double glazed windows. There was also noise from the hallway and the room next door as there was an interconnecting door between the two rooms. The rooms are well heated for those colder months and there is an onsite restaurant that caters for breakfast. Overall, it was comfortable, easy walking distance to the main shopping area but just a bit too noisy for us.

"Great place "

5
02/09/2016

This hotel offers the best in comfort friendliness and the breakfast had a personal touch they offer homemade bread for your toast, and I requested an egg white omelette and it was the best. When I come back for another visit to this area I will definitely be rebooking this hotel.

jack t, Front Office Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank you Margaret for taking the time to express your satisfaction with your stay here at Grand Country Lodge. We are also especially pleased that you enjoyed your requested breakfast choice. Hope to see you again

"Welcome Home"

4
29/08/2016

Best Western Mittagong was like a little home for home. Loved the welcome, friendly and genuine. Clean, fresh rooms and nice to have a biscuit on the tea/coffee making tray. Great little find and I would recommend this lovely little hotel to anyone looking for a one night or a longer term stay in the wonderful NSW Southern Highlands.

"Comfortable, warm and great country hospitality."

5
15/08/2016

The service was first class, we booked three rooms for a wedding in the area. Michael and Ann really looked after us. All the rooms were nice, tidy and clean. We must recommend the cooked breakfast, it was the best! This is our second visit here and we would not hesitate to come back. Thanks again Michael and Ann for showing us some good country hospitality. Peter & Divine

"Great motel"

5
23/07/2016

We chose the motel based on previous positive trip advisor reviews and we were not disappointed. Lovely room. Central heating. Quiet. Comfortable bed. Undercover parking. Friendly staff. Lovely breakfast. Highly recommend this motel. We will definitely return

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
thank you so much for your comments Manager Michael

"stayed in the Southern Highlands for 5 days at this venue"

5
09/07/2016

The management and facilities were friendly and 1st rate. Within walking distance to the town centre and the locals were very keen to assist with directions and local cabs were easily found if I didn't need the walk back.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
always a pleasure to look after great guests.

"Warm and friendly"

5
09/07/2016

Very warm and friendly place to stay with the family on the way to the snow. Great heating system had rooms feeling warm but not stuffy. Rooms were good size for the price too, especially for a family of 5. Staff very friendly, even made sure we had a newspaper under our arm as we left the front door. We'll be back.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Its the little things that count Hope to see you again

"A family visit"

5
14/06/2016

Warm and friendly place. Good service with clean well set out rooms Breakfast was good value and plenty of it. The rooms were easy to book and comfortable. The grounds were well looked after and the bird life around the trees was pretty to watch. Short walk into town with all amenities. All in all a good stopping off point. Would return again

"As always excellent!"

5
10/06/2016

Yes, we keep coming back and are never disappointed. We did try another place last time through but it did not work out.... We love the breakfast and I enjoy having the cooked option to start my day... Then try to skip lunch. A very pleasant, well managed establishment... YMMV

"Best Western Grand Country Lodge Excellent Accomodation in Mittagong"

5
04/06/2016

Stayed at this lodge during very cold rainy evening. The secure undercover parking was appreciated (good for motorcycle riders) and I was welcomed by the manager. Very well appointed room with European style heating! Very comfortable bed, great shower pressure and good lighting over the bathroom basin. Mini bar and free movie channel on TV. Very quite even though my room was on the main road side. Excellent!

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
It gives us great pleasure when we get this kind of feedback it is impossible to please everyone but we do try. We encourage people to give us feed back and ideas that may help us be more efficient in our endeavor to satisfy our future customers

"Very good"

4
24/05/2016

Room small but clean, outlook into garden. The bed was comfortable. You are able to open sliding door to access small table and chair setting. Breakfast is either room service or in the pleasant dining room. We chose the dining room, good selection of the usual breakfast fare. Only issue we had was with the heating, a bit slow, we had to seek assistance from management. The manager came and fixed the problem promptly. Undercover carparking is available. Motel is next door to the tourist information centre for first time visitors to the southern highlands.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Glad you enjoyed your stay You can always be assured that when you stay at a best western the service is first rate. Plus we enjoy making people feel welcome

"Autumn in the Southern Highlands"

4
09/05/2016

A lovely part of the world for a weekend away, lots to do, lots to see and plenty of wonderful places to eat . It's great to have a few lovely little towns - Mittagong, Bowral, Moss Vale, Robertson within a couple of kms. of each other and within a 2 hour drive from the Hills District, Sydney.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
I'm like you, I can't believe how many things you can see around this area that are quite interesting, and relaxing The response we receive from customers on the many eateries near us is amazing too The Southern Highlands is a great place to visit not just for one day, for a few hope to see you again on your next visit

"Value and comfort"

4
08/05/2016

We had an executive room on the ground floor (in the back) and stayed 2 nights. The sheets, pillows and towels were luxurious - I didn't expect such high quality for a motel. The wifi was very quick , little buffering even on Skype calls overseas. My overseas friends commented on the lovely bushland setting and the lovely bird calls that greeted us in the morning. I highly recommend it for budget conscious travels that value good quality amenities.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank you for staying us. we look forward to seeing again Michael Manager

"Excellent customer service "

5
27/04/2016

I stayed at this hotel and was very impressed with the cleanliness and amenities in the room, as well as the excellent service provided by Mike and staff. I would definitely come again when in Mittagong.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
We really appreciate you feed back. thank you for staying with us and we look forward to seeing you again when you next visit the Southern Highlands

"Just as good as good as our first visit"

4
24/04/2016

I was very impressed with my stay at the Grand Country Lodge. The staff are very friendly and the place is very very clean. You feel very comfortable staying here and it is a short stroll into the main area of Mittagong. The owners have tried to maintain this place as best they can and in comparison to a lot of country hotels it is much more pleasant and they have made some effort to keep it fresh. It is reasonably priced and great for an overnight or few days. We will definitely stay again.

"Great motel in Southern Highlands"

5
11/04/2016

A very comfortable stay- clean and well appointed rooms, covered parking and welcoming motel. Easy to find, and quiet rooms- just remember to ask for a room on the car park side of the motel- we didn't request this, but were lucky enough to end up on this side and we had a great sleep. Mattress very comfy, everything clean. Will stay again!

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Hi and Glad you enjoyed your stay. Hope to see you again at your next visit to the area. Our Mattresses are top of the range Sealy beds. We do like to make things comfortable for our guests.

"Extra Comforts in the Southern Highlands"

4
10/04/2016

The name of this property leads one to expect a larger and grander property but in fact the expectations are far outweighed by the attention to detail found here.This is a conveniently situated budget friendly comfortable place for travellers to rest but the unexpected extras make it special. Lovely Crisp Actil sheets, quality towels, beautiful fresh herb shampoos and soap containing Rosemary, Merril and Lavender. Pristinely clean and well presented not to mention the herbal teas, free WiFi, bedside chocolates and FRESH milk in the well stocked mini bar. We have re-booked for next year!

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
We are glad you enjoyed your stay All Part of the Best Western image of quality service.

"A Return Visit"

4
10/04/2016

I thought no more but to book well ahead on a potentially busy weekend, as we were attending the Highland gathering at Bundanoon. The rooms are beautifully decorated with a bit of colour...not 'greyge'. Linen is of excellent quality. Rooms are spacious, immaculate and thoughtfully appointed, complete with a comfortable office chair and comfortable arm chairs. The continental breaky featured espresso ( machine) coffee, fresh fruit, muesli (s)...which is all I really wanted. As for access, yes it is a little tight, but in winter one would appreciate undercover parking on a frosty morning. We had an upstairs room which was a bit of a hike, but we are fit and able. As per last time, we walked a block to Esco's for dinner. Great choice. I also walked over the road to Victoria House, a magnificent embroidery, tapestry and knitting shop. Yes, we'll be back.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank you for staying with us Yes we do encourage people to try our breakfasts as they are a bit special.

"Helpful Staff, OK room, awkward parking"

3
07/04/2016

This was a one night stopover on the Melbourne - Brisbane run; we picked it based on other Trip Advisor reviews. The room was adequate but probably not Grand. It had all the basic requirements, but the $150 was a bit steep for what we got. There is no discount available for Seniors - only for members of their loyalty card. Our room ( #7) faced the main road, though traffic was quieter after about 7pm (in fact, most of Mittagong goes quiet after 7pm!). The staff were excellent, very helpful. On noting that we were self-sufficient for breakfast (they do offer a Continental buffet if required), we were supplied with additional milk, a toaster and crockery / cutlery - none of which are standard in the room. Staff pointed us to Esco Pazzo, an Italian themed restaurant, about 150m away, for dinner: an excellent choice. We would have almost ranked this motel as 4 star, but for the awkward parking. There is no parking adjacent to the units - parking is in the basement, or a parking lot outside, and access to the accommodation floors is via a small internal stairway - no doubt a great idea on icy mornings. So everything you need has to be carried some distance to the room. (There is also a ramp access, which can be reached by firstly going back to the side street - it's a long way around). An inconvenience for some - may be more of an issue for others. Incidently, whilst the address is shown as Main Street, you need to put Fitzroy St into the GPS, as reception and access to the parking lot is in the side street. We pass through Mittagong every six months or so; we would probably try somewhere else for comparison next time.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank you you for you response Yes one of the things we dont offer is parking out the front door of your room, but we do offer underground parking. Our staff are always available to assist you with your luggage on request. Part of our rates include Free Wi Fi, free daily newspaper free tea and coffee in rooms, Mini bar, and baths in most rooms. Our rooms are well sized with a good size TV. and our beds are beautiful to sleep on. We suggest to people on booking to choose a room that suits their needs an we will do out best to accommodate you. Michael Manager

"A Little Expensive for What it Is"

3
03/04/2016

Room was clean and adequate, but at $150.00 per night a little expensive. We were in a room right beside the main road, so the room was noisy. Staff were very friendly and helpful. It was also pleasing that I had under cover car parking- something that is not that common in NSW. It was also great that the cost of doing a load of washing was very reasonable. So there is some 'upsides' to staying here.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Dear Valued Stayer Thank you for you comments we appreciate you taking the time to write and give your feedback For the people who don't like noise we suggest the quieter side of the property please request when booking with us in the future We believe our prices are very reasonable for what we offer which includes: Free Wi-fi, Underground parking, full mini bar facilities free coffee and tea in all rooms (with biscuits) Free daily Newspaper on request we offer clients,Quality beds, Larger rooms, Bath tubes in most rooms, rooms with baloney's and court yard. and the best continental and full breakfast available in our restaurant area from only 14 dollars which includes barista style coffee (no Limit).

"A pleasant motel, though hardly grand"

3
02/04/2016

A clean, comfortable motel, though a little dated in its decor. Staff very pleasant and helpful. Premises adjoin a main road so some traffic noise can be heard. But location is convenient to shops and cafes.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Hi there, thanks for your response. we appreciate you taking the time to give us some feed back We do suggest to people that are very light sleepers, like yourself, to book one of our rooms on the opposite side of the property. you can request when booking with us. The style of the motel is not a modern look, we are more of an English style lodge

"Noisy rooms, and the 3% surcharge for paying by Amex is not mentioned on their web site, or booking.com, or Expedia"

2
27/03/2016

Stayed here for one night, in a room overlooking the main road. I was woken at 5:40am by traffic noise - the windows in the hotel are only single-glazed, and the ones in my room had a small gap around them when closed. The room was modern, clean and well furnished, but the bed was very firm, and there was a lot of noise from the plumbing when nearby rooms used the bath/shower/toilet. The shower over the bath was good, and the towels were soft and large. There was only one power socket (next to the bed) that could accept a UK type plug, with a downwards power cord (via an adapter) - every other power socket was positioned less than 1cm above either the desk top or the floor. The electronic safe was too small to hold a laptop or tablet. This hotel does not advertise the 3% surcharge for paying by Amex on either of Expedia or booking.com, or during the booking process on the Best Western web site itself - I first found out about it when I checked in - the hotel should take steps to make sure that the surcharge is listed on all booking web sites. I hardly ever give a hotel such a low rating, but this one deserves it for the reasons listed - mostly due to the noise problems, which prevent a good night's sleep.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank you for taking the time to write such a detailed report, I have taken note of your comment regarding the 3% surcharge on AMEX, and we have now removed this from our billing service until we update all booking sites. We appreciate your comments regarding the quality of our towels etc, and all beds were only recently purchased and are all quite firm. Additional adaptor plugs are available from reception and can be used in other power sockets.

"2nd stay here - great place and location"

4
26/03/2016

This time around we stayed in a deluxe room which faced on to the side street. We stayed on a Saturday night and it was quiet. You can walk down to the main shopping centre for a bite to eat or coffee.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank you for your comments, good reviews are always welcome.

"Mr"

5
25/03/2016

Just excellent ! The couple managing this hotel are lovely and caring people. They looked after our stay and did all and more than they would. Overall appearance of the hotel is excellent and its location is well placed.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank you for taking the time to give us a nice comment we hope you think of us next time you are traveling down our way

"Best accommodation in Mittagong"

5
14/03/2016

For those travellers getting out of Sydney for the weekend this is the spot. Quiet, clean and friendly hotel close to city centre. Staff are always helpful with happy faces from when you arrive till the day you leave. The cooked breakfast is amazing and really sets the day ahead.

"Friendly and comfortable without the pretensions"

5
09/03/2016

I checked into this hotel after a long day in the road and felt immediately comfortable and relaxed. My room was large and well-appointed and the staff very friendly and informative. Breakfast the next day hit the spot and I felt refreshed for the work that lay ahead. The hotel is on the main road and a bit noisy but it was close to amenities and easy to find!

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Relaxed and comfortable is what we are all about..Breakfast cooked or Continental we put great effort into preparing so we are happy that hit the spot... Mark and Amanda

"accommodation"

4
07/03/2016

Very well kept Motel on arrivival was met by new manager Mark. Smiling face. Booked us in shown to our room ( witch was very very nice. Very clean and spacious room). Shown where to park car. & informed us that a continental breakfast was. Being given to us. Free of charge. Had a great night sleep& a very beautiful breakfast the next morning @ 7 am. Help your self to every thing. Spottleess room and a very clean place @8.5/10. Well done mark. Great overnight stay

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank you very much for that fantastic review....So glad you enjoyed your room look forward to seeing you again soon.... Mark & Amanda

"A great place to stay"

4
05/03/2016

Our first visit to this motel, and we were very pleased with our stay. Only negative no fan in the bathroom, mirror steams up and you can't see to use it. Parking on site and breakfast available for purchase if you wish. If you want a bath or spa request it on booking, not all rooms have baths.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank you for taking the time to write a review, we have repaired the fan or vents in the rooms and we are please you were please with your stay.... Mark & Amanda

"Great Service in the Highlands"

5
05/03/2016

On arrival Mark was smiling at front desk, and we passed Amanda on the way up the stairs from the carparks. She was singing. Fiery redhead too. Rooms are clean, and garden areas for smokers, plus friendly atmosphere. Breakfast was great, and healthy, with Amanda freely handing us her recipe to a great meal we loved. Handy location to centre of a great town, and a good base to head off to Bowral, Moss Vale, Berrima. We were here for a wedding at Bowral's Centennial Winery (photo) and less than 10 minutes away

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
We thank you for your kind words, we aim to make our guests feel as comfortable as possible whilst they are here with us, we are very pleased that you enjoyed your stay and look forward to seeing you again.

"A great little place to stay in the central highlands"

5
01/03/2016

I had the pleasure of staying here on a recent business trip to Mittagong, I arrived extremely late and the manager got out of bed at midnight to greet me and explain everything in his tired state. I found the room to be very clean and cosy, the bed was extremely comfortable, I had a great nights sleep feeling very rested. The bathroom had great shower pressure and nice and hot water which makes shaving easier. I found an iron and ironing board and the iron was clean which shows that this establishment has an eye for detail. The house keeping was excellent and restocked my room daily and didn't pack away the ironing board which was much appreciated :). The manager recommended the Italian place down the road and even offered to call ahead and find out if they accept Amex (They did by the way). I was very impressed with the entire stay and hope I can find an excuse to visit again :)

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank you for your positive review, we are always on site and more than happy to help out when ever possible to ensure that our guests have a positive experience when they choose to stay with us, even when checking in late. We try to provide all that you could possibly need to make your stay comfortable. We very much look forward to your next visit.:) Amanda and Mark

"Very happy"

4
10/02/2016

Centrally located in the middle of the town, clean and comfortable. The staff were welcoming, friendly and very helpful with local advice. After a long day of driving, it was a relief to be able to rest there.

grandcountrylodge, Manager at BEST WESTERN Grand Country Lodge, responded to this review
Thank you for choosing to stay with us, we aim to make our guests feel as comfortable as possible, and are always on hand to help out where ever needed, we are pleased you enjoyed your stay and look forward to seeing you again. Amanda and Mark

"Best Western Mittagong"

3
08/02/2016

The room was very clean and comfortable, however for the price it was a little disappointing. There was no table where we could eat our breakfast, probably because breakfast was available in the dining room near reception. The bathroom was acceptable, but could be modernised. One weird experience was the hair dryer. The power lead was approximately 60 centimetres long, but the power point was approximately 120 centimetres away! The best feature was parking under the building.

"Overnight stay"

4
28/01/2016

Friendly staff and helpful. Found our room to be very clean and comfortable. Enjoyed our treat of complimentary mints. Only down side is if you have an upstairs room there is only a steep stair which can be awkward if you had heavy bags. Pleased to find an iron and board available in the room which was handy for us. They serve a good breakfast. Pleasant and comfortable.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
Thank you for your positive review, Our hotel is 2 levels when booking a room with us please let us know your preference and we will do our very best to make you comfortable, We are always on hand to help with any luggage. Thank you again for your review hope to see you soon. Mark & Amanda

"A most comfortable stay"

4
27/01/2016

The Lodge has a very charming boutique feel. The service is quite personal and their continental and cooked breakfasts in the morning have a really cottage garden feel about them. They source local ingredients and there's a great selection. I've been here a few times and am always impressed with the spread. I've also stayed at a few places in the Southern Highlands, and this my favourite. The beds are so comfy, it's like sleeping on a cloud, and there's limited traffic noise. They're in a central location and they show regular maintenance- their amenities, bathroom, front garden everything. A very restful experience.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
We thank you for your kind words, and are pleased you had an enjoyable stay with us here at the Grand Country Lodge, we look forward to having you stay with us again.

"Beautiful location and very friendly and helpfull staff"

5
24/01/2016

This hotel is full of charm with the staff just adding to the atmosphere. My husband and I were in need of a printer and after searching for a internet café to no avail, the staff where more than happy to help us out. We hope we can come back some day and stay much longer!!

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
We are more than happy to help out when ever we can, in an effort to make your stay with us as enjoyable an experience as possible.

"Nice place run by friendly people. Accept assistance with bags if on top floor."

3
17/01/2016

Stayed for one night. Rang to book and was offered similar price to online. Threw in continental breakfast which was very nice. Manager friendly and good bloke. Parking below motel but manager offered assistance with bags which I did not require. However if on the top floor as there are no lifts I would accept. Very nice room and shower area. Some road noise during busy traffic times. Small table and chairs in garden for each ground floor room which we used. Possibly there for smokers. We had wine.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
Thank you David, I do like the garden it's a lot of work but worth it..and of course we are only to happy to help with any luggage or any other request. Mark & Amanda

"Wonderful hosts and enjoyable stay"

5
13/01/2016

The hosts Amanada and Matt went out of their way to make our stay as seamless and enjoyable as possible. We are truely grateful for their hospitality. A lovely little hotel and would definitely stay again! Once again, and big thank you Amanda and Matt.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
Thank you for such a wonderful review, We are so glad you enjoyed your stay with us and we look forward to your return. Just one thing who's Matt, he sounds like a wonderful guy we should hire him... Many Thanks... Mark & Amanda

"Comfortable home away from home"

5
12/01/2016

Thank you, Mark & Amanda. I truly appreciate you both for making my stay as comfortable as possible. I booked my stay for my two week, pre-clinical placement at the nearby horse vet hospital. I worked 12-hrs a day for the first week and then fell sick the second week. The comfortable bed, bathtub and freshly cleaned room were lovely to come back to after a long day. The convenience of the the free WiFi and an onsite washer and dryer made my life so much easier, too. When I fell sick, Mark & Amanda referred me to a very good doctor and did everything in their power to help me. I look forward to returning here again.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
Thank you Charlene it was a pleasure to have you stay with us, We look forward to you staying with us again and wish you well and all success in your career. We both hope you have recovered.... All The Best Mark & Amanda

"Good stay "

4
02/01/2016

Stayed in for a night , owner very friendly and helpful. There's no lift in the motel, and he helped to carry our luggages up the stairs way . Hotel is clean and comfortable. Can hear some noises from the road in the morning , but all's good . Nearby the eating places , about 5-10 minutes drive away

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
We are glad you had a "Good Stay" We are only to happy to help with any luggage to your room or any other request to help you in enjoy your stay with us. Yes there are many fine restaurants close by and we have menu's of them in our rooms... Mark & Amanda

"Ticked all the boxes"

4
30/12/2015

I have a wishlist for accommodation when travelling; friendly, efficient staff/management, a comfortable bed, a high level of cleanliness and a room where everything provided actually works. This motel provided all of these things. I didn't sample the breakfast service that is available so cannot comment on that aspect and there was some traffic noise from the adjacent road but not enough to interrupt my sleep. The room had access to a small patio area. There is an Italian restaurant within easy walking distance. This motel is good value and I would stay here again.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
We are so glad you enjoyed your stay with us, To read we ticked all the boxes is very rewarding for all our hard work, Thank you for the positive feed back and we hope you come stay again.... Mark & Amanda

"Wonderful Warm and Welcoming "

5
21/12/2015

Gorgeous stay! Staff are helpful warm and welcoming. Rooms are spacious clean and fresh with all the essentials and creature comforts. Room for porta cot and whilst they dont have a restaurant open for dinner its a short stroll to some love places to eat and they do a lovely cottage breakfast.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
Thank you for your kind words, Our rooms are a clean and comfy and we have enough room for cots and roll-away beds etc. Breakfast we have just added some new dishes from the kitchen, Of course our famous continental breakfast is still available. Maybe next time you choose to stay with us you can try our new menu.... Mark & Amanda

"Handy location for a comfortable, clean motel"

4
18/12/2015

This motel was a very handy choice for location - it's very near to restaurants, and it's spotlessly clean. Quite a comfortable place to stay for a couple of nights, and would gladly go back any time. Breakfast was great value, and perfectly cooked, bed was comfortable.

"Lovely country motel"

5
16/12/2015

We stayed extra day as we were more than happy with the very comfortable clean well looked after motel run by Mark and Amanda who did their very best to help you enjoy our stay Would recommend Walk to shops and eateries

"Very comfortable and inviting motel in a good location"

5
07/12/2015

Very friendly and welcoming owners (relatively new) who are keen to improve service and facilities; quality inexpensive breakfast in the dining room with nice touches such as a wide range of fresh fruit and a great coffee machine; good location close to shops and restaurants including a great Italian restaurant within walking distance; nice rooms with plenty of natural light overlooking gardens

"Little treasure "

5
27/11/2015

What a delightful couple runnig this well presented motel. Lovely high quality linen and towels. Bathroom has organic soap and all the little extras. Even though there was restaurant breakfast was available. Easy walking distance to great Italian restaurant and other cafes. 5 out of 5.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
Thank you choosing us, we are delighted that you enjoyed your stay with us and hope to see you again soon Mark & Amanda

"Not the best"

2
25/11/2015

We have stayed here twice due to the relative lack of accommodation in the Southern Highlands. The first time the air cconditioning was faulty and dripped all over my good trousers, very inconvenient and irritating. The second and last time was recently and once again the airconditioning was dodgy; clearly the maintenance needs to be improved. Much more irritating were the problems with basic administration. There are no lifts provided, only stairs and not once but twice we had tomgo back down these stairs as our key card had not been revalidated and we were unable to enter our room. Once may be regarded as a misfortune but twice suggests sheer inefficiency. Even worse was the billing process where our visa card was debited not once, not twice but three times. And it took rather longer to resolve than it should have. Fortunately we bave since discovered that ther is much superior (and cheaper) accommodation available in Mittagong.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
I am sorry to read your comments. We do our very best to satisfy all of our valued guests and I am sure we would have done our very best to fix these issues if they had been reported to us during your stays. We will always go the extra mile to ensure that our guests have a comfortable and enjoyable stay. Mark & Amanda

"Friendly, Helpful and relaxing"

5
31/10/2015

We received a very warm welcome on arrival with helpful advice and information about restaurants and sights to see. The room was spacious, light and airy. We had a very quiet, comfortable and good nights sleep.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
We enjoyed having you stay with us and are happy that you relaxed while you where hear. Please stay with us again but book ahead to avoid disappointment, As we are becoming a busy little motel. Mark & Amanda Managers

"Continues excellent standard we have found for Best Western motels and hotels. "

5
25/10/2015

We have found Best Western to be great value for money and consistently clean, comfortable and great value both in Australia and overseas. Grand Country Lodge continues this. Has more character than standard motel. Quaint and charming but also clean and all things functional. Would certainly stay here again if in the area. New owners have just taken over and I'm sure they will maintain or even improve standards.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
Thank you David, We are so very happy that you enjoyed your with us. We are fortunate that we have A house keeping team of very professional ladies with a strong work ethic and high standards that keep the place neat and tidy. We look forward to you staying with us again, when your in the area .

"Friendly staff, beautiful surroundings."

5
24/10/2015

We were very impressed from the moment Mark greeted us at the front desk. We hadn't booked ahead, but he found us a lovely quiet room near the back of the motel. The room we had was quite spacious and clean, with everything we needed for a comfortable night. The managers were able to advise us of many nearby places to eat, which proved very helpful. Mittagong has a charming old-fashioned feel to it, with many beautiful old buildings and cold-weather gardens- The Lodge has a lovely garden also. The Lodge has very charming dining room, perfect for a good breakfast to start a day of exploring the area. All in all a lovely place, thank you Mark and Amanda, our hosts.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
Thank you very much for kind words it was a pleasure having you both stay with us, we hope you can come back and visit us again... Mark & Amanda Hotel Managers

"Most friendlest motel"

5
18/10/2015

I found the staff and management very very friendly and funny. We were greeted in the carpark just as staff came down to get our luggage. The hotel was very clean and well lit up. I would definitely stay here again. Mark manages the hotel and he is very friendly.charming and funny.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
Thank you very much for your review, We do appreciate the positive feed back. We are very lucky to live and work in this beautiful part of the world and we hope to see you again real soon... Mark & Amanda .

"Friendly, Clean and Comfortable"

4
06/10/2015

The Best Western Grand Country Lodge in Mittagong is very well positioned as a great base to explore the Southern Highlands area of NSW. It is situated beside a large Tourist Information Centre and the main towns and key attractions are within comfortable driving distance. The hotel itself offers an attractive environment and provides a welcoming atmosphere. The staff are very friendly and helpful and the rooms are clean and comfortable with a pleasant breakfast room and off-street (some under cover) parking. We did have an initial problem with our room and the manager on duty was most helpful and moved us quickly and efficiently and offered a complimentary breakfast to compensate. Overall, this hotel is an ideal base for exploring this picturesque part of NSW and provides friendly and quality accommodation - we plan to return to the Best Western Grand Country Lodge in the future.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
Thank you for choosing to stay with us and as we have just read you will choose us again and that makes us very happy indeed. As hoteliers it's great to receive positive revues even better to see friendly faces again. Mark & Amanda

"Great service, price and location"

5
05/10/2015

We stayed here for one night as we had a wedding to attend. Despite being a very busy long weekend in the area we were able to get a room at an extremely reasonable price. The gentleman at reception (Mike?) was extremely helpful and accommodating as well as providing much humour. We found the rooms to be spacious and spotless. We did not spend much time in the room admittedly but felt that everything one would need was there including iron, safe, mini bar, toiletries etc. It was a $20 taxi ride to the Gibraltar Hotel where the wedding was and the main street of MIttagong was not far at all, a nice stroll actually. Would definitely recommend!

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
Glad you enjoyed your stay. its a fine line between being helpful and overbearing. most people enjoy a chat when they arrive, a bit off knowledge about the area,nice places to visit or restaurants to eat at etc. we like to think we provide the best service in Mittagong when folks stay at the GCL. Being next to the Tourist center also is a great advantage as they provide all you need to know about Mittagong and surrounding areas.We want your stay to be as enjoyable as possible. when you stay with us a warm welcome is our first priority. We also pride ourselves on our Breakfasts,cleanliness of our lodge and comfort in our rooms. please keep us in mind for your next stay in the area and thanks for your feed back...cheers Mike..PS ill work on the jokes...

"Great last minute stay"

4
23/09/2015

Mike, the man who checked us in who great - he was very helpful & friendly, pointing us in the right direction to a very good Italian for dinner. The room was very clean & tidy & I would definitely stay here again.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
Thank you for the kind words Here at the GCL our main goal is to make peoples stay as comfortable as possible and as friendly and pleasant as we can. We are very big supporters of our many local businesses as they are all part of what makes Mittagong a great place to stay...cheers and hope to see you on your next stay in the area Mike

"stayed overnight enroute from Central Coast to South coast"

5
22/09/2015

Well located within 5 minutes walk of great breakfast/coffee places, restaurants and shops. Medium size motel with very pleasant and helpful staff. The room (we asked for twin beds) was scrupulously clean and we were amazed at the bathroom items on a little tray, including a comb, during a time when most places have cut right back on these items. Lots of goodies in the bar fridge at reasonable prices. Underground car park was free.

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
Glad you liked your stay Its always great getting nice feedback about the GCL next time try the rhubarb...lol its part of our continental Breakfast menu

"Great hotel for visiting the southern highlands"

5
15/09/2015

My husband and I have stayed here on a number of occasions and have always had a favorable experience with a quick and easy check in - friendly helpful staff - warm and comfortable rooms plus a lovely breakfast Managers Mike and Ann do their best to make the stay a good one!

grandcountrylodge, Manager at BEST WESTERN The Grand Country Lodge, responded to this review
WOw ...thank you for the kind words. We really enjoy working at the grand country lodge and what makes it even better is when our guests are happy to stay with us Mike