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HY Hotel Lytham St Annes, BW Premier Collection, Lytham St Annes

318-328 Clifton Drive North, FY8 2PB, Lytham St Annes, Great Britain - Ver en un mapa
HY Hotel Lytham St Annes, BW Premier Collection - Vista exterior El HY Hotel Lytham St Annes, BW Premier Collection se encuentra en el centro de Lytham St Annes. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Disfrute de un elegante segundo hogar junto al mar. Combinando el lujo y el servicio personal de un hotel de 5 estrellas con las comodidades del hogar, el Hy Hotel Lytham St. Annes, BW Premier Collection ofrece lo mejor de ambos mundos. Nuestros apartamentos independientes con un estilo individualizado le permitirán tomarse un descanso a su propio ritmo al tiempo que le permiten sacar el máximo partido a las instalaciones de ocio más destacadas, tales como una piscina cubierta, un gimnasio y salas de tratamientos de belleza. Situado en la atractiva ciudad costera de Lytham St Annes, el hotel se encuentra en el borde de los idílicos Ashton Gardens del complejo, donde podrá pasear entre las hermosas flores, jugar a los bolos o comer algo en el Pavilion Tea Room. También está cerca del paseo marítimo con playa, muelle y entretenimiento familiar, desde minigolf y parque acuático hasta galerías de atracciones y el cine Island Cinema. El campo de golf Royal Lytham & St Annes, famoso en todo el mundo, también está a menos de 1,5 kilómetros. Nuestros 35 apartamentos de lujo hermosamente decorados tienen todo lo que necesita para sentirse como en casa. Escoja entre una suntuosa habitación con cama de matrimonio extragrande, cama de matrimonio o dos camas individuales con ducha a ras de suelo y artículos de tocador de lujo. Todos los apartamentos disponen de una zona de estar de planta abierta con sofá cama, zona de cocina totalmente equipada y mesa de comedor con sillas. Ofrecemos un servicio diario de limpieza y nuestro equipo de conserjería las 24 horas proporciona un servicio personalizado las 24 horas. También hay juegos en la habitación para mantener a los niños ocupados e incluso puede solicitar que le entreguen las compras decomida en su puerta. Los huéspedes que necesiten utilizar el sofá cama tendrán que abonar un cargo de 25 libras esterlinas por noche.

BW Premier Collection

HY Hotel Lytham St Annes




Los puntos fuertes del hotel

  • Cafetería-restaurante
  • Spa
  • Piscina cubierta
    Piscina cubierta
  • Salones / Bares
    Salones / Bares
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Baño de vapor
    Baño de vapor
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Basado en la opinión de 69 huéspedes
Muy bueno
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De negocios De negocios
En familia En familia
En pareja En pareja
En solitario En solitario
Calidad del sueño
Relación calidad-precio

"Standards slipping unfortunately"

KB2403, Northwich, United Kingdom 23/04/2021

We returned to this hotel having stayed there just over a year ago when it first opened expecting the same excellent standards we experienced then, particularly given that the hotel has been closed for much of the year due to Covid. Unfortunately this is not the case and standards and service have slipped quite significantly. Ii know that Covid has placed some limitations on hotels and have taken this into account, however the information we received from the hotel lacked key details and the standards in the hotel were not up to what we expected or enjoyed last time. Despite having an apartment that could sleep 6 there were only 2 or 3 of many kitchen items meaning that not everybody could dine together as we had to wash up bowls and cutlery in between. The availability of key cooking equipment to be able to self cater (as is required at the moment as restaurants are closed) was not there with the only utensils being a tin opener, fish slice and a potato masher. I've stayed in a static caravan for a week at the same price as we paid for a night and they were far better equipped. There was no tea and coffee in the room, despite this being listed on the website. We were told this was due to council rules not allowing shared items in the room that others may have touched. Yet bottles of soap and shampoo were in the room that others would have also touched. To expect people who are paying 5 star prices to then purchase tea and coffee from reception is rather unreasonable! We managed to book the swimming pool however this isn't being managed by staff. There is supposed to be a fixed time slot and cleaning in between. This isn't taking place and the previous booking were still in there when we should have been and the changing rooms had clearly not been cleaned with dirt on the floor and dirty towels left on benches. Not acceptable in these times.

"Fantastic Family Getaway"

Socipas, Manchester, United Kingdom 14/04/2021

Stayed here for 2 nights for a much-needed family staycation. The staff were very friendly. The apartments are top-notch, my wife loved the style of the decor used throughout. We'd love to know where the beds are from, it was the best night's sleep we've had in ages! The only thing I can fault is there aren't any coat hooks for big coats but a very easy fix!

"Filthy...considering it took then an extra hour to..so called..clean"

andreaphilbin1, Liverpool, United Kingdom 11/03/2021

Imagine the disgust at finding this much filth on your finger from the towel rail? And the minty 'dust magnet ' fake plants....get some proper cleaners and proper cleaning products. Dirty. Considering they kept us waiting an hour while the room was being cleaned, this was a joke. Covid regulations completely disregarded

" 5 stars - Not really"

Steven A, Yeovil, United Kingdom 09/12/2020

Location excellent, free parking. Minutes from supermarket and town centre. No frills room (209) top floor. Everything you need for the basic stay is there. The sofa was very uncomfortable and the room was very hot even when heating off. Lots of work refurbishing near by apartments so a bit dusty at times but this will resolve itself on completion of the works. Its OK for work but definitely not 5 star!

"Not a nice experience"

pinotplease, Cheshire, United Kingdom 13/11/2020

Hy hotel cancelled our July stay with 5 days notice, because they were overbooked, so we rebooked for August. On arrival found we had been 'upgraded' to a 2 bed apartment on the 3rd floor (lift not working and old narrow staircase). It was in the eaves and excessively hot (no aircon). The lounge was dark and oppressive with low windows, the 2nd bedroom was the same. I returned to reception to say I couldn't stay in there for 3 nights. Reception were very helpful and moved us to a ground floor one bed apartment, which we had originally booked. It was nice, however anybody parking their car or walking past could see directly into the living room. After walking around the town, along the front and having lunch for a number of hours on the second day, we returned to find, to our horror, that the driver's side rear bumper of our car had been badly damaged. We went directly to Reception to report this and Joel joined us to view the car. We all agreed that the damage hadn't been caused by the current car parked next to ours. Joel confirmed that they had CCTV and said he would review the footage. A few hours later he came to advise us that the damage had been caused by a gym member and that he would make contact with him. We spoke again on checking out and were advised they were still trying to contact him and would message us when they did. To cut a very long story short. Following lots of correspondence back and forth, the hotel conveniently couldn't recall who the member was. We then expected the hotel's Public Liability insurance to kick in - which it didn't. Two months later we were sent a picture of their shiny new disclaimer sign, which wasn't there in August. They have insulted our intelligence every step of the way, which I blame on the owners, not Reception, who were as helpful as they could be. What started out as a good Travelzoo deal cost us dearly financially, through no fault of our own. It also caused us great distress (we had only bought the car 2 months previously) and ruined our first 'holiday' in 2020. The two stars awarded are one to Reception and one because the apartment was nice and it was clean.

"Rinse and Repeat (very Good only after room change)"

poperobert, London, United Kingdom 01/11/2020

I almost don't need to write a review as we had almost a carbon copy experience Becky R did further down the reviews. Initially put in room 311 – lift not working, room small, oddly shaped - double bed pushed up against the wall so could only access from one side in a very tight room, strange small waiting room type lounge and no blinds – looking straight over building works and a cherry picker) not particularly inviting and felt very cramped and looked over. moved to room 404 – ground floor, lovely apartment, nice lounge/kitchen, comfy bed absolutely no complaints and really enjoyed our stay – at that point felt on the money for what we paid. Was school holidays but the level of kids shouting and screaming was atrocious - one kid (and we aren't taking babies) was screaming and shouting for over an hour on a off (apparently he didn't want a shower, lots of shouting door slamming etc can't blame the hotel for inconsiderate, self-absorbed parents). However, the lack of sound deadening and soft door closures did seem to make the problem worse. We also didn't get to use the pool (which looked nice) as it was already fully booked for both days of our stay when we arrived (they are doing a 45 min single group reservation process due to Covid) somewhat annoying and worth booking a slot beforehand if you want to use the pool. On the good side – parking very handy and its ideally placed to the centre and staff all very pleasant and helpful and put us in different room no fuss.

"Modern and great location"

CVCB, Bolton, United Kingdom 18/10/2020

These apartments are modern and stylish (no chintz or ratty old florals in sight). Our apartment was clean and warm and the beds were very comfortable. The kitchen was well- equipped and sufficient for a short stay and the supermarkets, pier and town were a few minutes walk. There is also a park across the road. The pool was also lovely and the time-slot booking system meant we had it to ourselves which was great. All in all it was very good value and suited us for a stay with two small children. We would definitely stay here again. Just a couple of things to note: Firstly, it can be a bit noisy (banging doors and people moving around above). This is not unusual for apartments but if you are a light sleeper perhaps ask for rooms on the top floor. Secondly, there's not much storage or hanging space. This isn't a big problem if you're only there for a day or two and we mentioned it to the staff so hopefully this will be rectified.

"Definitely not five star"

Becks_R, Hebden Bridge, United Kingdom 11/10/2020

My husband and I stayed here for a long weekend to allow us to explore the local area and visit local attractions and for that reason the Hy Hotel seemed a good choice. Externally this property looks promising and the location and parking is good although we did awake to find our parking space also doubled as a bin store. Initially we were allocated room 311 and told it was at the top of the property. We soon discovered the lift was out of order but were offered no assistance with our suitcases. On arrival at room 311 we found the blinds broken and cords snapped and so the room was dark and the blinds unable to be used. A broken hook was left with the screws in on the tiny dining table. The “sofa” was so uncomfortable and it felt like you were in a waiting room. The whole place smelled damp and the when lifting the blinds to see what was on the other side you have to question whether this was why it had been broken as we overlooked unfinished apartments and general building rubbish. My husband went to reception and asked if they had any other available rooms. To our surprise they had a large ground floor apartment free which overlooked the park in block 4 which they instantly swapped us into. I am unsure why you would not allocate this from the start and can only assume it was due to our booking being through a Travelzoo deal. The second apartment whilst appearing much better had its own issues but was a vast improvement on the first. There was more space, comfier seating and at least we could shut the curtains and blinds. However this is not five star accommodation. The finish is appalling and the logic behind the interior design confusing and impractical. Why have a mirror adjacent to a dressing table so that you have to sit sideways?! Wall lights that look similar but don't match with different style and colour bulbs. A bathroom shelf that fills with water and doesn't drain. A kitchen with washing up liquid but no cloth to clean with. No tea or coffee. Towels that smell damp and furniture covered in dust. A stench of drains in the bathroom. Tv cables dangling from wall mounted TVs. The biggest annoyance was the doors throughout the building. None are sealed well or have soft close fixtures and so the banging of doors resonates through the building. The droughts blowing under gaps in the door make it very chilly and you can hear literally every word as people walk through the hallway. For all of these reasons we would not stay here again. The staff at the Hy Hotel however are polite and obliging and the pool was lovely. The booking system was great and worked well. The location is good for St Anne's and Blackpool and traffic noise is surprisingly minimal.

"Pleasant stay"

lindsey9517, Barnoldswick, United Kingdom 25/02/2020

Booked with Travelzoo offer: 2 nights for £99. Hotel had only opened a month previously, so they were still ironing out the kinks, but the staff were friendly and eager to please. Stayed in a king room on the ground floor with a “park view” (see photos) room 203. Nicely kitted out, the apartment took a long while to warm up, but got there in the end. Breakfast hamper was generous. Starbucks coffee for breakfast from reception was a nice touch. Aldi is just across the road, and there is a Sainsbury's and M&S Food within short walking distance too. We ate at the nearby Seafarers Restaurant using 2 for 1 Meerkat Meals and it was easily the best fish we've ever eaten in the UK! The Island Cinema is a short walk away and brilliant value for money. The hotel pool, sauna and jacuzzi were great. Didn't use the gym but it looked well equipped. Wonderful walks along the coastline, even in January! Had a pleasant couple of days and nights at the Hy Hotel.

"Gorgeous apartment"

User 24/02/2020

Hotel stay bought on travelzoo, excellent value for money. Booked a king one bedroom apartment and was given a two bed apartment which was a nice surprise providing more space. Property clean, modern, tv in each room and in a great location to the town centre with plenty of walking routes nearby including a park across the road and pier round the corner. The on site spa looked lovely but the pool temperature was too cold therefore closed which was disappointing. A free Starbucks hot drink was a nice touch too. Great for families, groups of friends etc and your dog can go along too!

"Family night away"

HLP1972, Shrewsbury, United Kingdom 23/02/2020

We booked at the beginning of the week for a half term family night away. Arrived early and was able to check in before the allotted time. First room we were shown didn't have enough beds for all of us. The 2nd room did :-) We stayed in a 2 bed apartment - the communal areas were still ‘work in progress' unfinished, open doors, cement covered hallways. The apartment itself was well thought out, some finishing touches needed but it had all the equipment we needed. We visited the pool - again a great facility. Sauna, steam room, jacuzzi and pool. Great showers too. We were annoyed by the fact that we could have booked on the day for more than half the price (which was more than £100) and for a larger 3 bed apartment. So if you are able to book on the day it makes sense to wait! A good apartment hotel - just needs a few finishing touches.

"Fabulous Hotel"

Katesc111, Oldham, United Kingdom 17/02/2020

Booked a family room for 1 night Reception really welcoming and showed us to our room Room was actually a beautiful 2 bedroom apartment, spotless and new with lovely towels and bedding Wi-fi and flat screen TVs - really well appointed Great swimming pool area too Checked out and was nice to see the owner taking time to speak to guests (and get us coffee) get feedback and discuss future plans Would definitely stay here again


JulieH001, Mirfield 17/02/2020

Fantastic 2 bed apartment, both bedrooms en-suite. Spotlessly clean. Wonderful comfy bed. Great bed linen and lovely white big fluffy towels. Kitchen has everything expected. Pool, steam room, sauna,hot tub, all spotlessly clean, loved it. Cannot fault anything, Fabulous.

"Very impressive"

TheBillsSouthport, Southport 15/02/2020

Just had two nights at the HY. We had a 2 bed apartment on the 1st floor with a lovely bay window over looking Ashton Gardens. The apartment was very comfortable, warm and clean with everything you would need for a relaxing stay. Plenty of parking. The pool with steam room and sauna were a real bonus. Continental breakfast was delivered to your room in a basket, with plenty of cereal, croissants, waffles, fruit juice and milk....Plenty! Very pleasant stay

MichaelSGM, Public Relations Manager at HY Hotel, responded to this review
Hy TheBillsSouthport Thank you for your wonderful review of your recent stay with us at Hy. We was so pleased to read how much you like your stay, the views of Ashton Gardens are lovely and we can't wait for the spring when the gardens bloom. It's really cool to know you liked our services, and appreciated our leisure and pool facilities as well the breakfast hampers we provide to our guests rooms. Thanks for the 5 Star review, until next time it's good-b'hy' for now. Have a fab weekend. Regards Michael

"Excellent aparthotel"

JWadders, United Kingdom 13/02/2020

This is a newly refurbished hotel, owned by Best Western according to the sign outside. First impressions were positive, a warm welcome and clear directions to our room. We had to go back outside to access the rooms but that was ok. Rooms were warm and well equipped. I don't know if the star ratings are different for apart hotels, they claim a 5 star rating, but I'd say it's more of a 4 star experience, realistically. The leisure facilities were lovely, the only slight inconvenience was having to take your towels down from your room to use the pool. As there were no spare towels in the room, this meant we had to reuse our swimming towels which was a little unhygienic. Location is excellent, a 2 minute walk to the beach, pier and high street. The staff were very friendly and they helped to make our stay an enjoyable and comfortable one. A special mention to Jason who was very helpful. To anyone looking for a nice aparthotel in this area, choose this one, it's got everything you need, in a great location.

MichaelSGM, Public Relations Manager at HY Hotel, responded to this review
Hy Jwadders Thank you for taking the time to write a review of your recent stay with us, we are absolutely bowled over by your very kind comments and thank you - wow 5 stars we really couldn't ask for more than that. Your right we are affiliated with Best Western Premier Collection, and the hotel is privately owned by a local family. We thank you for your suggestions on the towels for the leisure facilities, I am sure this is something we can review in due time, when you stay again and require any refresh of the room facilities we are always more than happy to do so, and our concierge team are 24/7. Finally thank you for your kind words for our team, its the little things that mean everything and recognition is always so nice. Until the next time, it is good-b'hy' for now. Wishing you a lovely weekend ahead. Regards Michael

"Great place to stay"

lmck50, Lancashire, United Kingdom 12/02/2020

Fantastic apartment with everything you can think of supplied. The apartment was spotless and very comfortable. The hotel also has a pool and fitness suite. It's handy for the beach and all amenities, a great base for exploring Lytham, St Annes and surrounding areas. Would definitely stay again.

MichaelSGM, Public Relations Manager at HY Hotel, responded to this review
Hy lmck50 Its always great to read when our guests have enjoyed their stay with us, and especially as a new aparthotel its even better to recieve a 5 STAR review, thank you! Really pleased that you liked our location, being just opposite to Ashton Gardens, and only 5 minutes from the beach we are perfect retreat, we really hope we get the chance to say hy again in the future, until then its good-b'hy' for now. Have a great upcoming weekend. Regards Michael

"What a find!"

stavers99, Manchester, United Kingdom 11/02/2020

Very stylish aparthotel, will definitely be going back. Great service, And lovely staff. The pool facilities were excellent, pool, jacuzzi, sauna and a steam room. Everything in the apartment was of a very high standard. A lovely stay.

MichaelSGM, Public Relations Manager at HY Hotel, responded to this review
Hy Stavers99, Wow 5 stars we simply can not ask for more than that! It was nice to read how much you appreciated our teams welcome and the facilities we have provided, especially the pool and leisure areas. We really hope to see you return soon, and until then its good-b'hy' for now. Wishing you a relaxed weekend ahead. Regards Michael

"Amazing Find!"

User 04/02/2020

Stayed for the weekend with two friends and loved it! The apartment was beautifully decorated and massive and the bed was so comfy. Great location and the spa really topped it off. Thoroughly recommend!

MichaelSGM, Public Relations Manager at HY Hotel, responded to this review
Hy l9866Ultimf Thank you so much for your nice review of our newly opened aparthotel, we was so pleased to read how much you enjoyed your recent break away with friends. It was also nice to see a 5 star review for our décor, and facilities. Great to know you enjoyed the leisure spa areas and that you had a great night sleep - we are gad we got it spot on for you! Until next time, its good-b'hy' for now. Regards Michael

"Amazing apartments for the weekend"

ChrisThrel, Islington, London 01/02/2020

We stayed at HY last weekend and the apartment was perfect. So much bigger than we thought and the decor is amazing! Can't wait to come back soon. Within walking distance of shops and bars. And Starbucks coffee downstairs!

MichaelSGM, Public Relations Manager at HY Hotel, responded to this review
Hy ChrisThrel First of all thank you for choosing Hy Hotel Lytham St Anne's for your recent weekend trip, and thank you for the 5 Star review. We are so pleased that you enjoyed the spaciousness of our apartments, and that you appreciated the decor and design edge of the property. And yes we agree we have a great location - and a Starbucks coffee for breakfast or throughout your stay is always a welcome treat! Very much looking forward to welcoming you back in the near future. Until then it's goodb'hy' for now. Have a great week ahead. Regards Michael Hotel Operations Support Hy Hotels

"A gorgeous place!"

KatieJT123, Lytham St Anne's, United Kingdom 31/01/2020

Such a beautiful place, very friendly staff, great facilities and the decor is beautiful. The apartments are spacious, decorated to a very high standard, lots of lovely features throughout. The location is perfect, very central to St Annes. Highly recommend!

MichaelSGM, Manager at HY Hotel, responded to this review
Hy KatieJT123 Thank you so much for taking the time to write a review of your recent stay with us. And thank you for the 5 Stars! We opened the hotel in the last week of last year, following a lengthy investment to restore the houses to their original Victorian charm, and we are so pleased that you appreciated the modern apartments and original features of the main house. Being just minutes from St Anne's Pier and Beach and opposite Ashton Gardens we too think our location is just perfect. We hope we will have the opportunity to welcome you again in the near future. Until then good-b'hy' for now! Regards Michael Hotel Operations Support Hy Hotels

"Very comfortable and tastefully decorated"

reyald71, Darwen, United Kingdom 21/01/2020

Just a short stay with family and found it very comfortable, practical and tastefully decorated. Perfectly located as only a really short walk to St Anne's centre, pier and the beach. Only a little suggestion I would make is perhaps hooks on the back of doors to help with storage, other than that had everything you need for a lovely break away.

Traveler45263735071, General Manager at HY Hotel, responded to this review
'Hy' Reyald71 Thank you for taking the time to write a review of your recent stay! You are our very first review. I was very pleased to read that you liked our new aparthotel and the modern décor, and enjoyed our close proximity to the town and beach. Your suggestion for more hooks has been noted and we have added them to all bathrooms and hall entrances. Very much look forward to welcoming you back to Hy Hotel in the future, and if we can be of any help please contact us on info@hyhotels.co.uk Kindest Regards Michael General Manager

Estas opiniones son las opiniones subjetivas de viajeros individuales y no de TripAdvisor LLC ni de ninguno de sus socios comerciales.