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Best Western Dryfesdale Country House Hotel, Lockerbie

4.5/5  - basé sur 612 notations.
Dryfebridge, DG11 2SF, Lockerbie, Great Britain - Ver el mapa

El Best Western® Dryfesdale Country House Hotel es un establecimiento de gestión privada situado en una mansión del siglo XVII ubicada en la hermosa campiña y donde podrá encontrar unas habitaciones de estilo ejecutivo y una galardonada gastronomía. Aquí encontrará unos relajantes y cómodos salones con chimeneas de leña durante el invierno. Estamos especializados en conferencias y eventos privados. ***Habitaciones de categoría superior con dos camas individuales a petición de los interesados***Disfrute de su estancia.

Best Western

Dryfesdale Country House Hotel

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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 614 huéspedes
NOTA EMITIDA
Excelente
395
Muy bueno
138
Normal
38
Malo
26
Pésimo
17
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
57
De negocios De negocios
85
En familia En familia
131
En pareja En pareja
266
En solitario En solitario
13
NOTAS RESUMEN
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Servicio
Calidad del sueño
Relación calidad-precio

"Terrible"

1
11/07/2018

We had a recent family meal here. We live locally and I was very disappointed with both the sub-standard food and the state of the ladies toilets. Need to buck up their ideas. If it good quality food you want in Lockerbie, I suggest going to the Kings Arms.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
We are sorry to hear of your review, I am unsure what your issues were regarding the food and toilets as the review is unstated, whatever the issues were , we wish to offer our apologies.

"Business Hotel stay"

3
10/07/2018

No recognition as Rewards card holder on arrival Ground floor rooms - so you could have a window open all night. No air conditioning on a warm evening no water in room Dregs of previous persons cosmetic bottles left on shower! Water asked for at Dinner - never arrived Oil and balsamic vinegar deliver - no bread - 'Oh we give you that once you have ordered' !!! Dinner disappointing - small protion and overpriced All in all a disappointing stay

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Thank you for your review, however some of your points are mis-leading, as a rewards member you booked a standard single room, and were automatically upgraded to a garden superior room, plus upon check-out your rewards points were added to your account, all our bedrooms are equipped with fans, both of these certainly contradict your statement, bread is served to all our guests once the food order has been taken which is normal practice in most restaurants ? Thank you for taking the time to post your review

"WE'RE HERE RIGHT NOW:"

5
26/06/2018

WE'RE HERE RIGHT KNOW: The 26th June 2018 during a fabulous heat wave and loving it. Location, staff, food and comfort, just great. It's not till you arrive do you appreciate the ambience and professionl attention you receive, often lacking in many establishments, but most certainly not lacking here. The garden rooms are just the biscuit and offer marvellous views with welcoming outside refreshment a-plenty, during hot weather. Thoroughly recommended.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
wow, what a wonderful review, all the team would like to pass on their personal thanks regarding your kind words, we look forward to welcoming you to the hotel again in the future.

"Lovely overnight stay"

5
24/06/2018

My husband & myself have just returned from an excellent overnight stay at this charming Lockerbie hotel . All staff very friendly & most welcoming . Room large & very clean . Overall hotel immaculate, with a nice sitting area outside which we took advantage of with a nice cold bottle of prosseco . We went on a wowcher coupon which included a two course limited menu or you could pay extra to upgrade which we did & was not disappointed, the food was to die for with huge portions , thoroughly recommend the tapas sharer it was full of garlic king prawns ,tender beef strips ,chorizo & Black pudding , garlic ciabatta , We both settled for a chicken sizzler for main & both glad we did , & although was full we ordered a cheeseboard for later which the staff very kindly kept in fridge until we requested it a bit later on , Needless to say breakfast was excellent in the morning with all the usual choices , & checkout was quick & friendly , What more can you ask for on a overnight stay ??

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Thank you for your lovely review, all the team are thrilled you enjoyed your stay with us and the chefs asked to pass on their personal thanks

"Lovely Hotel"

5
23/06/2018

My family and I were originally booked to stay at the Queens Hotel, but due to it's renovation we were re-booked at the Dryfesdale. I'm happy to say that we were very pleased with our stay! Our room was clean, comfortable and beautifully appointed. The staff were wonderful, especially Karl who treated us great! Had dinner in the restaurant and the food was delicious. I would highly recommend this hotel!

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Thank you for your review, we look forward to welcoming you to the hotel again in the near future.

"Nice hotel in lovely grounds"

5
17/06/2018

Great location, although a bit out of the way if you like a walk from the hotel to anything local, but that`s just us. Staff were all very friendly, good service and the room was great. We had a two course dinner as we stayed on a voucher and we found it very nice. Breakfast was buffet style and very nice too. The weather was against us which was a shame as the gardens were idyllic to sit out with a cool drink on a summer evening with amazing views to the countryside to the west. I would recommend this hotel.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Thank you for your lovely review, our gardens have been well used over the last 4 weeks lovely sunny weather we have been having, however you can still appreciate the views from our lounges and restaurant, overlooking the countryside. Thank you again for your review and we hope to welcome you again in the near future.

"Wedding"

4
14/06/2018

We eloped, just the two of us, to get married in Gretna Green. We stayed for two nights in one of the bridal suites. The room lavishly decorated and contained everything we needed. We looked out over the front of the hotel. It was very picturesque. It was lovely to sit outside and watch the rabbits running across the grass and watch the cows in the fields. The breakfast was plentiful and the food of a very high standard. We had dinner in the restaurant the night of our wedding and the food and service was faultless even though they had their hands full with a wedding reception in the conservatory. My only regret is I was too full up to sample dessert. The staff are lovely. Very warm and welcoming and nothing seemed too much trouble. We enjoyed our stay so much we are already talking about returning next year to celebrate our anniversary.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Thank you for your lovely review, it was a real pleasure hosting just the two of you on such a special occasion, we look forward to welcoming you the hotel again to celebrate your anniversary.

"Stop over"

4
12/06/2018

We stayed for one night on our way to Perth. Lovely location just off M74, but very secluded with an extensive drive way & attractive vista across fields. The food in the restaurant was excellent and the staff very helpful. Our room was on the ground floor and a good size. We would have preferred a walk in shower and felt that the accommodation was in need of up dating.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Thank you for your review, we are pleased you enjoyed your stay with us, we have a choice of walk in shower or shower above bath in our bathrooms, but this is based on a first come first request basis. you would need to request a walk in shower subject to availability.

"Amazing !!!"

5
05/06/2018

Well what can i say. This waa probably the best hotel weve stayed at. Ever. ( and weve been everywhere ) The staff were first class and extremely friendly and chatty. We feel that all too often service is poor in hotels but not here. The young blonde lad on reception in particular couldnt have done more for us. He even set up a wee beer garden for us and put out the seat covers etc ! The food was great and even though we just about made breakfast ( my fault as i read the times wrong ) the staff were nice and patient. We will be back !!

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
WOW , what an amazing review, all the team are thrilled you enjoyed your stay with us and our 5 acres of gardens are getting well used with the amazing weather we have been having recently. Thank you for your review from all the Dryfesdale Team.

"Great Country Hotel"

4
05/06/2018

We had originally booked in the Best Western Queens Hotel but due to circumstances we were moved to the Dryfesdale at no additional cost to us. Well what a win, great country hotel, nice bedroom with incredible views. Good menu and wine choices and breakfast was all you would expect.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Thank you for your review, our sister hotel is undergoing refurbishment at the moment so we were more than happy to upgrade you to the Dryfesdale hotel for your stay with us. Many thanks from all the team.

"The Best Best Western"

5
31/05/2018

I was lucky enough to stay in this beautiful spot for a night this week. The location is fabulous - conveniently located just off of M74 yet in beautiful and tranquil surroundings. My room was spotlessly clean with a comfortable bed and a large modern ensuite. The bar is reasonably priced and the service was great, with outdoor seating looking out over the lovely Lowlands. Breakfast was good too, a decent selection and again great staff. I look forward to return to what has to be the best BW hotel I've ever stayed in.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Thank you for your wonderful review, we are all thrilled you enjoyed your stay with us and look forward to welcoming you to the hotel on another occasion.

"Family wedding"

4
25/05/2018

The setting of this hotel is beautiful. The staff are very helpful and friendly . The breakfast is buffet style, fast and ok. As a wedding venue the function room is beautiful with a super view and setting . The food for the reception was good and everything was handled well and efficiently. However the standard bedrooms although clean are very dull, dark and need refurbishment. Expensive for what they are. On arrival there was some confusion over rooms and not enough staff to deal with arrivals. However James the duty manager worked very hard to make sure he met our requirements. Thank you to the hard working staff.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
thank you for your lovely review of the hotel, James also wishes to pass on his personal thanks for your kind words

"What a brilliant place."

5
14/05/2018

Just returned from an overnight DB&B stay at this place having purchased a deal from an advertising site. Situated minutes from the M74 this place is outstanding. Service, accommodation and food all exceptional. Brilliant scenery and the dining room looks out to the gardens. Seating also available outside with even the ground floor rooms having a small seating area outside. Could not hear any motorway traffic from the hotel at all. It looks this this place has recently been renovated and they have done a really good job. We certainly will be visiting again.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Thank you for your brilliant review, all the staff are thrilled that you enjoyed your stay with us, and the recent refurbishment has lifted the hotel to another level, thank you again from all the team

"Our wedding "

5
04/05/2018

Just got back from our stay on the 2nd and 3rd of may.just to say a big thank you to all the staff for a wonderful time the both me and my new wife had staying here.from the moment we arrived to to moment we left we were looked after.our guests for our wedding also enjoy staying here.the food was fantastic. The room spotless .a perfect wedding venue.so a big thank you to all the staff.we will come back.mr and mrs wytcherley.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, all the staff are thrilled that you allowed us to host your wedding day and we all wish you every happiness together in the future.

"Overnight stay"

4
01/05/2018

My husband and I stayed overnight on a DBB package at this lovely hotel. All public areas are nice and clean. The restaurant has a great view. We upgraded to a superior room which was spacious and had patio doors opening onto a nice seating area overlooking fields and beyond. This was a great bonus as it was a lovely sunny day so we could take advantage of it. Although this was a superior room it was quite dated, furniture and light fittings etc, but still comfortable. Glen kindly showed us around some of the other rooms that had been refurbished and had been done so to a high standard. Unfortunately the upgrade to one of these rooms did not extend to the package that we were on but would bear it in mind for any future visits. We had breakfast, lunch and dinner here and all the food is great quality with a good selection. All of the staff are friendly and helpful and service was excellent at each meal. We had a very enjoyable stay and would definitely recommend this hotel.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Thank you for your review, we have 5 styles of room ranging from small budget rooms to suites unfortunately the promotion you were on only allowed an upgrade to a superior room from a standard room which is 30% larger than a standard room with amazing views over the countryside, private seating and patio seating area overlooking the countryside, and king size bed. We hope to welcome you again in the future where you could purchase our new deluxe executive rooms when not on a promotion deal.

"Wedding"

5
24/04/2018

We stayed at this hotel 19-21 April as part of our wedding package. We were married at Comlongon Castle and had our wedding breakfast at the hotel. We had an amazing few days here and cannot fault the hotel. On arrival we were made to feel very welcome and were extremely impressed with the rooms. We had one of the wedding suites which was extremely comfortable and tastefully decorated. My mum had a lovely ground floor room with a patio, again this was a spacious and comfortable room. The food at the hotel is lovely and a good selection for your evening meals and the Scottish breakfast is very tasty! The food served for our wedding breakfast after the ceremony was fantastic and I'm pleased to say that everyone was impressed with it and also the attentiveness of the staff even though there was another larger function in the hotel, we were never made to feel like a lesser party. I would highly recommend this hotel to others and we look forward to returning for our anniversary. Thank you to all the staff for making our day so special.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Thank you for your wonderful review, it was a real pleasure being allowed to host your special day, all the team at the Dryfesdale would like to add their congratulations to both of you, we look forward to welcoming you to the hotel on your anniversary.

"Hugh and Carol McKenzie"

5
12/04/2018

Fabulous few days spent at the Dryfsdale for our wedding over the weekend of 7th of April 2018.. Friends and family all commented on how lovely the hotel was and how attentive the staff were. The food served in restaurant and at wedding breakfast was amazing . The rooms were of excellent standard , particularly our beautiful bridal suite. Particular praise to James, Roger and Lynne for making our wedding unforgettable.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
It was a real pleasure being allowed to host such a special day for you both and your family and friends, we look forward to welcoming you to the hotel again for your anniversary ? All the best from the team

"Great weekend"

5
21/03/2018

Had a great time at this hotel,rooms were big and spotless,it was quiet and comfortable,food was excellent and staff could not do enough for you,the owner even dropped us of in Lockerbie when we could not get a taxi ,would definitely go back

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your great review, we look forward to welcoming you to the hotel again in the future.

"Ian E"

5
20/03/2018

Stayed here this weekend 16/3/18 for 2 nights. Absolutely fantastic, we were upgraded to a Superior suite as it was our friends 70th Birthday, it was ground floor, but what an amazing view, looking out of double patio doors, and to be able to walk out onto the patio, and even sit out there and have a coffee, was amazing. The restaurant had the same view. It was lovely looking out of the windows at the view, especially seeing the snow coming down, it was fab. The staff were all brilliant, nothing was a trouble to any one of them. I even saw a cleaning lady help take a case to reception for an old lady to check out. The evening meal was delicious, as was the breakfast in the morning. Rooms were nice and clean, beds were very comfy, and an abundance of red hot water. Hats off to Glen and all the staff at the hotel for the work they put in. All in all , a fabulous stay, and will definitely be back. 10/10

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, all the team work extremely hard to provide a great service to our guests and we are always thrilled when all the effort is welcomed by our guests. We look forward to welcoming you to the hotel again in the near future.

"Great hotel and great staff"

5
10/03/2018

We stayed there for my mums wedding. Rooms were very nice and the hotel staff were very friendly and extremely accommodating to my difficult family. They took care of us the whole Weekend, gave us helpful local tips of where to ho and food was nice. Thanks again

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Thank you for your lovely review, we are thrilled we could be involved in such a special occasion. Thank you once again from all the team.

"Comfortable, relaxing stay, excellent."

5
02/03/2018

A group of us got a deal for 2 nights B&B with dinner on one night. The staff were very good and the rooms were clean and comfortable. The food was excellent, we all had a great time. I would recommend this hotel most highly.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely review and we hope to welcome you again in the near future.

"Lovely place to est"

4
20/02/2018

We recently had a family meal and were not disappointed. The steaks were delicious, as was the stuffed chicken and the butternut squash risotto. The sweets were also very good snd it was all very well presented. The prices are fair and the service was good and friendly. The only negative was that the restaurant lacked a little atmosphere; that said we will definitely go again.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely review, we are thrilled you enjoyed your family meal with us and look forward to welcoming you to the hotel again in the future.

"From our daughter...age 16"

5
16/02/2018

We were here with 20 high school age girls, our chaperones and coaches for an ice skating competition. It was unlike any other hotel we've ever been in, and many of us said it was the best that we've ever stayed in. The employees were great; they were fantastic and very friendly, and made service something to look forward to. Additionally, the food was great! Meals were delicious and were beautifully prepared. Rooms were comfortable and homely, and gave the appearance of a traditional Scottish residence while also having cool amenities like towel heaters. And the views at this hotel-Breathtaking. Sunrises, sunsets, and the beautiful green hills made this hotel an even more ideal place to stay. Overall, staying at this hotel was the best place we could have stayed. If we come to compete in Scotland again, the only place I would want to reside in would be this hotel.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your amazing review, it was a thrill looking after you all last week.

"Service with a smile"

5
12/02/2018

Having spent 2 nights at this Hotel this time last year, we felt we had to go back again this year. Ok it was with a "Deal" that we went there, but we were never treated any different. Both myself and my Wife have been delighted with the friendliness of the Staff, this as well as the food is the reasons we went back this year and fully intend to go back again next year. Special thank you to Carl, James and John who could not do enough for us

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely review, we are always thrilled to welcome previous guests, upon their return to the hotel. and look forward to welcoming you many times in the future.

"Repeat visit on a 2 night deal break."

5
07/02/2018

From initial booking to checkout was efficient.As per last year everything was brilliant...comfortable room, great food, we ate in both nights, friendly staff....what more do you need?...thank you everyone....

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, It is always great to see repeat guests, we are thrilled you enjoyed yourselves with us again, and look forward to seeing you again soon.

"A wedding to remember"

5
06/02/2018

The hotel is situated very near the A74 ideal to get to staff are truly fantastic nothing is too much trouble ambience is wonderful and the food was quite outstanding#Breakfast super room cleanliness excellent personally would have preferred a softer mattress but quite exceptional service and value

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for you wonderful review, it was an absolute pleasure being allowed to host your special day, congratulations from us all at the Dryfesdale Hotel.

"Long service lunch"

4
04/02/2018

On arriving we were welcomed by staff who were friendly and efficient, good choice of items available on the menu, food was good as was the service. Would definitely return and recommend this hotel if in the area.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, we are pleased you enjoyed your lunch with us, and look forward to welcoming you again in the near future.

"Above average hotel, excellent management! (& staff)"

5
30/01/2018

We stayed on a Sunday night for an early birthday treat before the lambing season begins. We were met with a friendly and efficient check-in from the young man on reception, who then showed us to our room, after booking us a table for dinner. The room was lovely, as were all the public areas, restaurant and lounge. The meal was delicious, Dryfesdale Burger and Vegetable Sizzler. Bread and dipping oil/balsamic whilst we waited for food to arrive was much enjoyed. Chocolate brownie was the best I've had and a decent portion, unlike a lot of places where it's only enough for a gnat with anorexia! A great night's sleep followed by a great breakfast served by a very friendly waitress. Nothing was too much trouble. Glen the manager showed us round his hotel after we got chatting and his pride in his hotel and high standards were very evident. We would recommend this hotel to anyone and can't wait to return. The ground floor rooms with patio doors and views look most tempting!

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, all the team are thrilled that you enjoyed your stay with us and we look forward to welcoming you to the hotel again in the future.

"Quick stay"

4
29/01/2018

Stayed here for the night while passing through. I thought I would stay in Lockerbie itself but the town is very small with just a couple of pubs so I decided to stay in the slightly nicer hotel just out of town. As you drive up the hotel sits nicely with its own private road. Inside is clean and a pleasant welcome. The staff were all attentive and pleasant. The room itself was clean but getting a tad dated. That said the bed was extremely comfy and a great nights sleep. Black out curtains and a fantastic shower. I'd say it was a good three star hotel by measure. Gave 4 above as it's closer to 4 than 3 :) Ate in the restaurant, very nice. Others around me looked good too. Only a small bar in the corner of the restaurant though. Worth a visit if you are passing through

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear reviewer, Thank you for your review, we are pleased you enjoyed your brief stay with us, and we hope to welcome you to the hotel again in the future

"Average hotel but poor management "

2
02/01/2018

I always try to be honest when writing reveiws and always base them on my experience of the stay. Originally we only planned to stay one night as we were attending a surprised birthday party, but we decided to make a weekend of it and booked for three nights. We also decided to upgrade to a executive room for a extra £30 a night. On check-in the manager seemed nice enough, checked us in and took us to our room. First impression was nice hotel and a just about ok room. The room on inspection wasn't the cleanest but acceptable. There was nowhere to really put your suitcase as the wardrobe was cluttered with stuff, e.g. heater, tower fan, pillows, iron, hairdryer, etc. After the first night, where we were woken up on numerous occasions by other guest and squeaky floorboards, we decided to go into Lockerbie for breakfast as we didn't think the hotel breakfast was value for money. We returned to the hotel and decided to get some sleep, we put on the do not disturb sign, but unfortunately got very little sleep thanks to the cleaner and the squeaky floorboards. Later that night, friends joined us at the hotel, and we had drinks, which was very pleasant sat next to a log fire. It was then we decided to change our plans and go Glasgow for the new year. I asked reception about the cancellation policy and we were told to see the manager in the morning. In the morning I spoke to James, and fair play we were offered a part refund, but would still have to pay Booking.coms fee. I said I didn't want anyone to be out of pocket because we changed our plans and I paid the full price of £327 and told them we would pick our bags up the next morning. We went out for the day, and with my wife still seething for what was certainly not value for money, we decided to return and get our stuff and check out early. Unfortunately for the manager, my wife was still not happy about the room and she challenged him about the room and the price. It worked out that we didn't get the executive room because of a coach load of Chinese people coming in and they can be very noisy (nice way for the manager to talk about paying customers to other guests). Asked why we were still charged for the executive room, when we were in a standard double room, apparently they had been trying to contact us for two days and described my wife has the Scarlett Pimpernel, even though I spoke to reception on a few occasions, (we had drinks at the bar and there is a telephone in the room). I find it very hard to believe that we were not contactable. Unfortunately Glen, I found you patronising, arrogant and extremely unprofessional, and you would blame anyone else for your mistakes rather than taking responsibility for them . Your offer of a cheap bottle of house wine as an apology was pointless as we wont be returning! We did get the £90 overcharge refunded. Overall £79 for the hotel was probably right, for the room I wouldn't pay more than £55, and based on customer service, you would have to pay me!

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear reviewer, sometimes we get it wrong, you booked a superior room but in fact were allocated a standard double room, for this we apologise. The mistake was explained fully and an immediate refund was offered by myself ,

"Beautiful Christmas Lunch"

5
25/12/2017

Attended this hotel with family today for Christmas lunch. Welcomed at the door by staff and shown into an ante room with a beautiful log fire. We had a leisurely drink before being shown to the dining room. The food was superb. Staff extremely welcoming and very slick service. Louise looked after our table and she was very efficient. Will definitely visit this hotel again. We've had a wonderful experience.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear reviewer, Thank you for your lovely review, all the team on Christmas Day did an amazing job, with over 100 guests to serve on such a special day, we are thrilled that you took the time to pass on your lovely comments. We look forward to welcoming you to the hotel again in the future.

"Business Trip - Return Leg"

5
22/12/2017

A great hotel just outside Lockerbie. A really nice looking hotel set in its own grounds. The rooms are fantastic, spacious and warm (remember it is December). Ate in the hotel restaurant and again the food was wonderful. My only criticism is that the hotel bar is within the restaurant - yet the comfy seating area is located the other side of the reception. However, this will not deter me returning.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear reviewer, Thank you for your wonderful review, we are all thrilled that you enjoyed your stay with us, and we look forward to welcoming you again in the near future.

"Didn't get to stay due to incorrect pet policy online"

1
05/12/2017

I booked this for a stop over whilst moving house, along with my dog. Booked via Trivago which specified on its website that the hotel was pet friendly (see photo). The next day (Sunday) I was rung at 9.30pm by the Hotel! I wasn't answering at that time of night so they left a message saying to call them. I rang them the following day and they proceeded to grill me about why I had thought that I could bring a dog to the hotel when it didn't allow them. I didn't get 'Oh I'm sorry Madam, but there seems to be a mix up...' etc etc. No! I was grilled about it. When I tried to explain that it was on the Trivago website the man just kept telling me to look at their own website for policies and that dogs weren't allowed. I finished the conversation saying that they needed to take it up with Trivago and that I'd just cancel the booking which I immediately did. VERY poor rude service and am glad that I'm now booked in elsewhere, which is pet friendly and also much cheaper and nicer!

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, It saddens us that your frustration regarding your wish to bring a dog to our hotel without ever contacting the hotel direct, you chose instead to source your information from the internet which a third party called TRIVAGO, which is an online search engine used for seeking the lowest price online, this online company has no relationship with the hotel or Best Western Brand, you then chose to book with Booking.Com which clearly states no pets allowed, in fact all the below websites state no pets allowed :- Booking.com states no pets allowed Best Western website no pets allowed Dryfesdale hotel states no pets allowed Had you chosen to read the clear policies which are on your confirmation from booking.com, to which you also agreed you had received, your frustration would be better directed to TRIVAGO not the hotel, who attempted to contact you immediately to let you know that we do not accept pets. This review website is for genuine customers who stay with us, not a forum for you to vent your frustration with the internet.

"Excellent Alternative to Premier Inn"

4
27/10/2017

Staying away a lot with work the easiest option has always been to default to Premier Inn. However, their prices are ridiculously high for what you get so thought that i would look elsewhere. I found Dryfesdale Country House Hotel through the Best Western website and thought that i would give it a try. Best decision i made last week as it turns out. Although from the outside it isn't obvious that you are at the right place due to lack of signs it becomes apparent as soon as you enter the building and the gentleman on reception was very polite and attentive. I was shown to my room rather than being pointed in the right direction and made to feel like a guest rather than a customer. I decided to dine in the onsite restaurant, which wasn't the hardest choice ever seeing how there was no other option, as it turns out i was quite impressed with the quality of the food served. I opted for the soup of the day which actually tasted homemade even though i am fairly sure it won't have been followed by a delicious burger. The bed was comfy enough but the pillows, although plenty of them were a little feeble and had to be repeatedly rearranged to get settled. Breakfast started well the next morning with a continental option being offered where the bar was the night previous which was well stocked and looked very appealing. I went for the cooked breakfast option though which sounded very tempting. I was brought fresh toast and coffee to my table before the server took my order. It was a full Scottish breakfast option so Haggis and Potato Scone was included with other items that you would expect with the exception of Beans. Beans it turns out is quite an important part of a breakfast which i didn't fully realise until this week. In summary; i would certainly stay here again but would opt for the continental breakfast option or none at all and get something down the road for less in the future.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your excellent review, the chef wishes to pass on their comments also, that we only have homemade soup served here which is made fresh every day, the burgers are homemade as chef trims all our own meats and steaks by hand and then minces the cuttings down to make delicious homemade burgers you enjoyed. We do stock Baked beans and all you had to do was ask and they would have been added to your breakfast upon request, especially as they are so important to your personal breakfast experience. We look forward to welcoming you to the hotel again in the future.

"Friends night"

3
22/10/2017

Not been here for a while and maybe a while till am back. Although what we had to eat was good it is definitely overpriced. £6 for a large glass of wine !!!! Too much for a glass of wine I think anyway.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, I think we need to disagree on this occasion, £6 for a 250ml or 1/3rd of a bottle of wine or £4.50 for a 175ml of good Italian or chillean wine in my opinion is good value. in some bars & restaurants you receive a 125ml of wine of 175ml of wine significantly less than we offer. We are pleased that you enjoyed your meal with us and suggest the next time you return you order a small glass of wine 175ml at £4.50

"Friendly staff and Plesant surrondings"

5
17/10/2017

We visited the Dryfesdale for Sunday lunch....one thing we noticed was how friendly the staff were The hotel is set in beautiful surroundings not far from the motorway so would be excellent for a stop over or ideal for a break in the country. We noticed also how spotlessly clean the hotel was and high standard of decor. We had a lovely meal only slight criticism is that there could be more vegetables. All in all highly recommended

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely review, we are thrilled you enjoyed your meal with us, we look forward to welcoming you to the hotel again in the future.

"Journey break"

5
28/09/2017

As always the welcome was friendly and efficient, we have stopped here several times over the years. The room was warm and very comfortable and we had a perfect quiet night to sleep and refresh ourselves. Outside our window we had the fun of watching sheep in the field, on previous visits it has been cattle. The food was wonderful and the attention and care given to providing a meal that met with my medical diet was greatly appreciated, not only that the chef went the extra mile to ensure it was tasty and appealing. So very impressed with her thoughtfulness on a busy night. Oh and watch out for the 6:00pm dinner special, it's amazing value

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, all the team are thrilled you enjoyed your stay with us, and we will always try to go the extra mile to assist with dietary requirements. Many thanks once again

"Hidden costs!!!"

1
26/09/2017

On arriving at the hotel our check in was quickly handled whereupon we were told the breakfast times and shown to our room. Next morning we felt we were being rushed to eat, staff not overly attentive as such. The following morning we felt more relaxed and had a better selection to eat. On checking out we were presented with the bill for our stay, we discovered we were charged almost £50 extra for 2 nights stay on top of what we were quoted. The only reason we stayed there was because the hotel we originally booked was closed for the weekend as transfer of ownership was occurring. Having worked in hospitality, if someone had booked at a guaranteed price we would honour that price. Dryfesdale didn't disclose to us we'd be charged extra for breakfast. Bad way to run a business as I won't be staying again!!!!

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear reviewer, You booked a sister hotel on a room only basis of £70.00, we were asked to look after your accommodation requirements as they were closed due to new owners taking over, when you checked into the Dryfesdale Hotel you were asked if you would like to add breakfast you agreed and you were charged for them, 2 x breakfasts each morning at £11.95 per guest, the sister hotel confirmed that you had booked a room only rate and you admitted that you had had got this wrong, you stated that you would amend this review stating the correct facts but alas you have chosen not to, therefore we are more than happy to state the correct facts so as not to mislead any other guests with your incorrect review.

"Excellent hotel and lovely staff"

5
18/09/2017

All the staff were extremely helpful and couldn't do enough for us. Beautiful hotel and scenery. Perfect wedding venue. There really isn't anything negative I could say about our stay. Will definitely be returning!

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely review, we are all thrilled you enjoyed your stay with us , and we look forward to welcoming you to the hotel again in the near future. Thank you again

"Consistent excellence"

5
17/09/2017

Have been staying at this very relaxing hotel often in the past few weeks (on way to Glasgow for work) and Glen and the rest of the staff are an ideal example of hospitality personified. Always welcoming and going the extra mile (Glen always tries to show you personally to your room) and restaurant staff always pleasant.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear reviewer, Thank you for taking the time to write your review, we look forward to welcoming you to the hotel again in the future.

"fantastic place"

5
06/09/2017

stayed for a night on our way home from the highlands. lovely location. easy to find.room was well presented and very clean. staff were friendly. evening meal in restaurant was amazing. lovely end to a great holiday.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your fantastic review, we are thrilled you enjoyed your stay with us and look forward to welcoming you to the hotel again in the future.

"Sorry to be late posting!"

5
04/09/2017

We've stayed here before a couple of times and Glen and his staff continue to impress! The hotel has had a makeover since our last visit and looks amazing. The food is excellent and the staff are ALL friendly and helpful. Do yourself a favour a choose this hotel for a stop-over en route to the highlands - you won't be disappointed!! Otherwise you could have your wedding reception here - very popular with beautiful setting! Thanks again.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely post, better late than never. It is always a pleasure welcoming our guests upon their return time and time again. We look forward to seeing you again as we continue with even more improvements over the coming months.

"Wedding "

5
03/09/2017

Just got home after getting married in Gretna Green and spending our wedding weekend at The Dryfesdale. We arrived at the hotel on the Friday with our party of 10 and enjoyed a lovely meal in the hotel restaurant. The food was amazing! The hotel rooms were clean and spacious and our bridal suite was fabulous with a terrace overlooking some stunning scenery. We got married on Saturday and then celebrated afterwards at the hotel with a superb wedding breakfast. The staff could not do enough for us to ensure our wedding was beautiful and we have some wonderful memories of the day. We will definitely return!! Thank you all so much. Tracey and Steve xx

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, it was a real pleasure being able to host your special day with us, all the team would like to pass on their own congratulations to the two of you. We look forward to welcoming you to the hotel again for your anniversary.

"Beautiful hotel with beautiful scenery "

5
31/08/2017

Stayed here twice in a week and the hotel was fab both times. Rooms very clean and large with comfy furnishings. Staff extremely attentive and friendly. Highly recommend. Plentiful parking. Food is lovely and reasonably priced.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, we are thrilled you enjoyed your stay with us on both occasions, and look forward to welcoming you to the hotel again in the future.

"Fantastic lunch"

5
25/08/2017

Me and my partner called in for lunch on our way up north, the staff were very attentive. The food was lovely as it was the last time we stayed at the hotel. I do believe the hotel has been renovated since we was last here,and looked really nice. Would definitely recommend.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely review, it is always a pleasure welcoming previous guests and showing them all the changes we have made. We look forward to welcoming you to the hotel again in the future.

"Excellent hotel"

4
14/08/2017

We were a big group and had a lovely welcome with helpful staff. The rooms were big and cosy decor. The rooms at the front had a great view. We had circa 20 rooms and everyone was happy. A delicious 3 course meal followed by a retreat into 2 cosy lounge areas. Would definitely visit again.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your excellent review, we are thrilled you enjoyed your stay with us, we look forward to seeing you again soon

"Family wedding "

2
07/08/2017

We have just returned home after a visit to this hotel for a family wedding. The hotel itself was wonderful and the hotel staff were very good. The reason I've given it such a low rating is because of Glenn the general manager. We complained about one of the rooms, wanting to be discreet and not troubling the bride. Glenn however, thought it was a good idea to let her know that her guests were complaining which was unnecessary. He was also rude to my 87 year old grandfather twice during the course of the weekend, once at check-in and again when he asked for some extra plates at breakfast time. If you're not travelling with children and if you don't complain about anything or ask him to go out of his way for you, then he may have been better mannered but he has a very abrupt way about him which is not ideal when you are dealing with customers every day as a job. I must point out that there was a young, very tall waiter with a beard who was excellent and looked after us all weekend. He finished work at 2am and was back in at 7.30am the next day and was still super helpful and very pleasant. His customer service skills were outstanding. Beautiful hotel and location but Glenn should consider a less confrontational approach to his guests.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, we are pleased you enjoyed the hotel and staff service.

"Wedding Guest"

5
06/08/2017

We stayed here for our brothers wedding for the weeekend and it was a perfect location. The hotel was lovely and the wedding reception was beautifully decorated, surrounded by beautiful scenery and easy to get to. Our room was of decent size with an accessible patio area and with all emenities available. The food was hearty and very enjoyable and catered for food allergies which was important to us. The bar staff and waiting on staff were fantastic, always polite and couldn't do enough for us. However the same can not be said for the hospitality manager Glen Wright. He had no manners, was very rude on every occasion we had to speak to him and showed obvious displeasement for our younger guests (flower girls etc) he appeared to be very bad tempered most of the time and didn't even so much as wish you good morning or excuse me if passing you in the corridor. He was unapproachable and made you feel as if the slightest ask was an inconvenience to him. A few comments were made by him because we're English or maybe more specifically because the wedding party and guests were scousers. He was the only let down of the whole weekend. I wouldn't his bad attitude put you off as a place to stay as the hotel is lovely and we would stay here again.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind comments regarding the staff, hotel and service. We hope to welcome you to the hotel again in the future.

"Wonderful Hotel"

5
30/07/2017

My husband and I stayed here for one night after a long journey from Norfolk .What an amazing find.From the moment we arrived and greeted by Glen the manager we felt totally relaxed.We were shown to our garden view room and sat outside on the patio drinking wine and taking in the breathtaking views over the hills and the highland cattle.After a delicious meal,we had a really good night's sleep in the comfortable quiet bedroom.Breakfast didn't disappoint either.We left feeling thoroughly refreshed and will definitely return.A big thank you to Glen and all your staff for making our stay so memorable.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, we are thrilled you enjoyed your stay with us, and the team effort was appreciated by you and your husband, We look forward to welcoming you to the hotel again in the near future.

"Quiet location and personalised service"

5
23/07/2017

We needed a place to stay to break up my 800-900 mile journey. This was one of the hotels we stayed in on our way back. We quickly got a reply to my email which I sent prior to my stay, something which many hotels fail to do nowadays. I told them I didn't need a cot but would be bringing our own cot. That was acknowledged at check-in, so they have a good notes system. We were quickly greeted by the staff as we entered the hotel, despite having arrived quite early for many hotels. We were guided to our room by a member of staff and were able to book dinner in the restaurant. The room was fairly modern which is quite good for a very old country house. We wanted to go out and explore so we asked the Manager where there was somewhere to walk nearby. He recommended the Eskrigg nature reserve, so we went out there. (There is nothing much to do in Lockerbie or near the hotel). But the purpose of our stay was a quiet location really and it was something different to stay in a small compact country house with personalised service. We were greeted well to dinner and the manager quickly addressed putting the baby in a suitable non-hazardous location in the restaurant without us prompting or hinting to him. The baby and both of us had a really relaxed meal in the restaurant. The staff were young but really happy and welcoming. The food was like a top restaurant. The meals were delivered very quickly. Wifi was a bit flaky at times. As a Fairmont Platinum customer and Best Western Platinum customer I have very high standards. Whilst this is not really a comparitive hotel to the Fairmont chain, I really respect the different sort of service and hotel this place offered.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind review, being a 30 bedroom privately owned hotel, we do try and deliver a more personalised service, which we are all thrilled you enjoyed. Our chef and his team wish to pass on their own personal thanks for the food quality. We hope to welcome you to the hotel again in the near future, if you are passing.

"1st Class Borders Hotel"

5
12/07/2017

I always enjoy staying at this gem of a hotel a couple of times a year en route to Scotland. Based just by the M74 and an hour's drive from Glasgow this is independently run hotel makes a change from the usual chains. The rooms are good, the food excellent but above the service is outstanding

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear reviewer, Thank you for your wonderful review, all the staff would like to pass on their own personal thanks for mentioning their service, they are a great team and always try their hardest to please. Many thanks and we look forward to welcoming you to the hotel again in the near future.

"Great management from Glen!"

4
26/06/2017

I stayed at this hotel over the weekend for my friend's wedding and we had a very professional and warm welcome from the staff. The place was tidy and all our requests were met. The wedding reception was beauitifully decorated by the staff. A special thanks to the manager Glen for his outstanding work as he was multitasking all weekend fixing things, working on reception and making sure we had our drinks topped up. Thank you!

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind review, it was a pleasure looking after you all throughout the weekend, but as always it is a team effort from all that work behind the scenes to all who work on the front of house, we thank you for taking the time to write your review.

"LOVELY VIEWS"

4
26/06/2017

Pleasant hotel with wonderful views. Staff very friendly and helpful. We arrived at 8.45pm and they made sure we got a table in the restaurant which finished serving at 9.00pm. Rooms clean with tea and coffee making facilities. A little disappointed that the breakfast was buffet style but food was ok.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely review, we always try to ensure our guests are well looked after whatever the time of day or night, we look forward to welcoming you to the hotel again in the future.

"Fabulous stopover"

5
15/06/2017

Love this place, well situated, peaceful surrounding despite just off motorway. Love it as a stopover driving up to Scotland. Food is great but best of all, it's homely and staff make you feel so welcome.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your fabulous review, all the team are thrilled you enjoyed your stay with us and look forward to welcoming you to the hotel again in the near future.

"Disappointed"

3
14/06/2017

We were given this short break as a gift from family. Very disappointed overall. Room tiny with a view of a fence! Beautiful setting for the hotel but feel rooms added to gain more revenue rather than for customer comfort or satisfaction. Restaurant good if you eat meat but definitely lacks when it comes to vegetarians. A take it of leave it attitude. And breakfast for vegetarians is boring. Basically veggies get everybody else's accompaniments. No 'star of the show' for us. No veggie sausages. Have stayed in lesser starred hotels and they manage to cater for vegetarians much better than this so called 4 star hotel. Staff overall friendly apart from one very grumpy waitress who was quite rude and didn't seem to even want to be there. Again, just making what should have been a relaxing break an uncomfortable one. I wouldn't stay here again and would think twice before booking with Best Western, a little too old-fashioned in their approach and catering for vegetarians.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, We are sorry to hear of your disappointment, we do however cater for all types of dietary requirements, vegetarian, gluten free, lactose intolerant, plus many more, therefore it is disappointing to hear that a guest feels that we do not go the extra mile to ensure their dietary requirements are met fully. Once again we will review all our offerings to ensure that we meet each guests requirements. Thank you for taking the time to submit your review.

"Wonderful!"

5
06/06/2017

We had our wedding at the Dryfesdale in April, the rooms were comfortable, the staff were lovely and so helpful through out the day and the whole stay. They were incredibly accommodating and patient with the younger children we had with us. The food was exquisite!! The breakfasts through to the evening meals and most especially the wedding meal. The hotel is close to Lockerbie if you need the shops, and the surrounds to the hotel were just beautiful. We all enjoyed watching the cattle in the fields and the rabbits and squirrels in the grounds. Over all for what we wanted out of our stay we could not fault the hotel. Thank you.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, all the team are thrilled that you enjoyed your stay with us and would like to pass on their own personal message of thanks for taking the time to write the review.

"Our daughters wedding"

5
05/06/2017

Our daughter had her wedding reception at this lovely hotel. The venue is amazing, The food was outstanding, and the management and staff could not have been more helpful. My husband and I stayed for 3 nights here, and would highly recommend it. If you like a hotel with highland cows grazing in the fields nearby and an abundance of wildlife, this hotel has it all. Well done Dryfesdale Country House Hotel.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your amazing review, all the team are thrilled you enjoyed your stay with us and would wish to pass on their own personal thanks for taking the time to write your review.

"Relaxing, comfortable break"

5
31/05/2017

Lovely, quiet, well appointed room with a lovely view of bulls grazing in the field. Dinner was quite lovely. Scottish breakfast was generous and very nice. The dining area had lovely views of the countryside. The staff were exceptional.... charming and friendly. I would love to go back there.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely review, it was a real pleasure conveying your review to all the team who wish to pass on their own personal thanks. We look forward to welcoming you to the hotel again in the near future.

"Friendly welcoming staff and comfortable room"

4
22/05/2017

The room was tastefully decorated with a nice bathroom. The hotel was conveniently of it located on Route 74. The hotel staff were very accommodating to us as we arrived on bikes and arranged for secure storage overnight. The lounge and dining room had lovely views over the surrounding countryside. Good food with generous helpings. All in all a lovely stay.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely review, we are thrilled you enjoyed your stay with us, securing bikes or drying out guests hiking equipment or fishermens wet clothes in our drying room is all part of our service. Thank you once again for staying with us.

"Wedding day"

4
17/05/2017

Went to the best western hotel for my daughters wedding had a fantastic day the meal was great the bed and room fine breakfast very good.but best of all was the staff were excellent,friendly and attentive made my wife myself and our standard poodle William feel very comfortable nothing was to much trouble

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, all the team wish to pass on their personal congratulations on your daughters wedding day, and wish to thank you all for allowing us to host such a special day.

"Wedding weekender"

4
30/04/2017

Was a Fab wedding. Bring your own music to plug in. Food was reasonable. Rooms comfortable and clean. Hotel is warm. Staff friendly. Drinks expensive. Bring your own decoration for the room to jush it up for a wedding. Breakfast was good. John the bar man excellent at recommending local attractions and whisky. Lovely fella. All is all was great though it's really quite and not much going on locally.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, we at pleased you enjoyed your stay with us and that your weekend with us whilst celebrating a fab wedding.

"A Warm Welcome."

5
28/04/2017

We recently had our 5th visit to this hotel as we have a relative living nearby so use it when we go to see her. As usual it was a warm experience in every way. The hotel itself is always clean and comfortable and the food is well cooked and excellent value for money. The soups are our particular favourites - every one is hearty and delicious! But what really stands out on every occasion is the friendliness of the staff. You are greeted warmly, nothing is too much trouble and they interact with guests without being intrusive. We recently celebrated a simple family lunch there and they made it very special for us. Thank you to all at the Dryfesdale and we will be back soon.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your amazing review, the staff are a real credit to the hotel and they wish to pass on their personal thanks for your kind words, we are thrilled you have stayed with us so many times and we look forward to welcoming you to the hotel again and again in the future.

"Great welcome"

3
24/04/2017

A great place to stop en route north or south just off the motorway. Welcome by receptionist Sarah super and promising of a great stay. Reception very dark and needs cheering up! However, the superior double room on ground floor overlooking the garden was superb. Unfortunately the shower screen is inadequate and the great power shower floods the bathroom floor! Dinner was fine, great antipasti but tagliatelle was very stodgy. We ordered coffee at the table but it never arrived, so we went looking for it 20 minutes later. The male, ? Manager who we found at reception, thought it was amusing, as it was "change over time" so all the staff had disappeared. We had an early start so we were keen to get to bed reasonably early. It was 21.20, perhaps we should have expected to get forgotten!? When he eventually brought the coffee in a jug, it was like flavoured water and not drinkable. We had an instant in the room instead. Breakfast was fine, and when we checked out, the male receptionist obviously didn't care to chat much. As the bill was £247 for 1 nights stay, a little smile might have been in order as a sign of appreciation for our custom.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, We are thrilled you had a great welcome from Sarah, she is a real star, please accept our sincere apologies regarding the coffee delay. We hope that this small incident does not stop you visiting the hotel again in the future.

"Simple but lovely"

4
24/04/2017

Stayed here for on a Friday night with my friend and it couldn't have been nicer. Really good value for the money we paid and it was last minute through booking.com. Dinner was beautiful and they had a really good steak deal on 2 steaks and wine for £30. We also had breakfast which was freshly cooked and hot even though we were the last at breakfast. Would definitely book here again .

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, all the team are thrilled you enjoyed your stay, and you par took of our amazing steak deal and last minute deal on booking.com

"2 night voucher deal"

4
16/04/2017

Staff are a credit to this hotel. From check in till check out they were very friendly and attentive. Had a 2 night stay on a voucher deal, due to bringing my friends dog we had to pay to upgrade to a garden room at a cost of £20 a night and £5 a night for the dog. The room was a good size with a door leading to a patio area and garden. Patio had a small table n chairs to sit and enjoy the view. Twin room was clean and tidy. Wardrobe with plenty coat hangers, spare duvet and blanket. Bedside tables on each side, good vanity area and full size mirror. Large tv with good range of channels. Bathroom was spacious with good selection of complimentary toiletries. Good heating with thermostat in room and bathroom. Hospitality tray and full size kettle, iron and hairdryer all in room. Beds not the most comfortable but bedding cosy. Powerful shower and easy temperature control. 2 course set dinner limited in choice and small portions but tasty and served with a smile. Bread basket put on table had 2 small slice of bread, why bother?? But staff supplied another 2 slice when asked as the soup starter didn't come with any bread or roll. Main of steak and ale pie with veg and new potatoes was small but lovely and tasty. No pudding included unless you pay between £5 and £7. Bottle of cider was just under £5 a bottle. Staff were great, friendly and attentive and in no way rush you. Lounge area very nice and looked comfortable but we weren't allowed in there with the dog, in fact there is nowhere in the hotel to sit with your dog except your room, i did hear they were to stop accepting dogs soon. Views are amazing and the grounds are well kept with seating areas and a putting green. Plenty parking available. Only 5 mins drive into Lockerbie. Annan is a nice town to visit and nearby too. I would return and would recommend this hotel.

wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, thank you for your detailed review, we are thrilled you enjoyed your stay with us, and that the staffs efforts were acknowledged. We will be ceasing to accept dogs from 2018 onwards, and are currently accepting dogs with existing bookings only. Thank you again for your review and we look forward to welcoming you to the hotel in the future.

"Very Nice!"

5
16/04/2017

We received a two night stay as a gift and enjoyed it so much we stayed another night. We upgraded to a garden room with a patio and the view was gorgeous. Although you could see the B076 in the distance and could hear the traffic, it's not bad enough to distract from all the positives this place has to offer. The room was large and clean, bed was spacious and comfy, and the shower was powerful and fantastic. I would just suggest that if you are elderly or have mobility issues to request a handicapped room as the tub/shower is very tall to step in and out of with no grab bars on the wall. Staff was attentive and friendly and food was great. We will definitely be staying here again!!!!

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, we are thrilled you enjoyed your stay with us and the garden rooms are always well received with amazing views over the countryside. Thank you again and we look forward to welcoming you to the hotel again in the future.

"Holiday"

4
11/04/2017

Lovely hotel very clean lovely rooms. Evening meal ok breakfast lovely. Deal we were on limited your options unless you upgraded but still worth it Rooms are spacious everything you need is there very clean bedding changed daily Got this on living social? Excellent value for money highly recommend Staff very helpful and always willing to help Thanks

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely review, we are thrilled you enjoyed your stay with us, and our staff are thrilled you enjoyed their service. We look forward to welcoming you to the hotel again in the future.

"Beautiful countryside setting but near town"

4
09/04/2017

The garden rooms with patios are definitely worth the extra cost. Well furnished spacious rooms with large comfortable beds, good central heating ( although it was noisy and we did report this) toiletries and tea making facilities provided. Very clean throughout. Food was nice but as we were there on a voucher deal there was a three pound supplement for each main course if you wanted a "large" portion which was actually just a normal sized portion. A pity, this small detail gave the impression of penny pinching. although it was still good value. Nice breakfast and charming staff if somewhat dour manager.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, the garden rooms are always popular with our guests with amazing country side views, we look forward to welcoming you to the hotel again in the near future.

"Great stay"

5
07/04/2017

We stayed for 2 nights as a result of being given a voucher for Christmas and were well impressed.From being greeted in a friendly professional manner and being shown to our room the stay was excellent from start to finish. Room 21 gave us a garden view with opening doors onto a patio. Sadly the rain hardly stopped for the 3 days and this prevented us exploring the beautiful grounds but did not spoil a really enjoyable stay. Had dinner both nights and breakfast both mornings....all the food was excellent. The breakfast was really impressive and filled us up for most of the day.Overall it was a first class stay and would highly recommend.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, We are thrilled you had a great stay with us , even with the weather being a little wet during your stay. Thank you for staying with us and we look forward to welcoming you to the hotel again in the future.

"Good value on living social voucher deal"

4
04/04/2017

Four of us stayed two nights in two twin rooms. We had to upgrade and pay the supplement to do so. Rooms were spacious and clean with nice touches with toiletries and tea/coffee.. Mattresses have seen better days and the beds were short-I'm 5 9 and my feet were out the end! What a powerful shower! We had dinner on the first night as part of the deal. A limited choice/on the set menu and a £6 credit towards something from the a la carte seemed tight! It barely covered the cost of a starter. The food was good and enjoyed. Two of us swapped onto the steak night deal which was good value but we gained the impression (from the bill) the staff were coached to upsell given the way "would you like a sauce" was presented indicating it was included. £3 added to the bill showed that was correct. The steaks were well cooked though. Alas there is a lack of flexibility and no alternative was available to tomatoes as an accompaniment. Perhaps deals being slightly dearer would allow the chef a better budget for meals and minimise the sense of tightness. It was this and the limited menu options that made us to decide to eat elsewhere on the second night -we walked to Lockerbie town which took about 25 minutes. The set menu had no vegetarian options-removing fish from the pasta of the day does not count! That was the only option provided. (Veggie sausages may be something to think about for breakfast) Breakfast was good with a wide choice of cooked goods, pastries, fruit and cereal. Gutted to hear potato scones are usually on the menu-they weren't last weekend! Staff very friendly and helpful

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear reviewer, Thank you for your detailed review, however to ensure transparency for other guests, all our beds are 6 foot 6 inches long , which is the standard size of all our beds. Your voucher prior to arrival does include the actual menu which is provided at the time the voucher I purchased, however to assist guests we do allow them to order from our main menu with a food allowance allocated if you wish to do so. Thank you again for your review and we hope to welcome you to the hotel again in the near future.

"2 night stay"

4
03/04/2017

Was given a voucher as a gift to stay here. Although we booked a standard room we were given a garden room which was lovely, was just a shame it was raining so couldn't sit out. Room was spacious if a bit dated but bed was comfortable and everywhere was clean. Complimentary toiletries in bathroom and tea making facilities in room. 2 comfortable lounges th the hotel to sit and relax. We ate dinner in the hotel and it was delicious and busy with locals so just goes to show it's good. Was not sure what to expect but pleasantly surprised with our visit.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, we are extremely popular with locals dining with us, and we are thrilled you enjoyed your stay with us. We hope to welcome you again in the near future.

"Great hotel"

5
25/11/2016

My husband and I stayed here for a few days whilst visiting my son in Lockerbie. We were met by very helpful staff and shown to a lovely room with a fantastic view of the countryside..even though it was very cold the whole place was snugly warm. We had breakfast which was scrumptious with a lot of choice and the haggis was delicious..we wished we could have stayed longer and cannot praise this hotel enough .

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your great review of the hotel, we certainly have no problem keeping the place warm in winter with log fires in our lounges and our green eco - biomass heating system looking after the hotel. We look forward to welcoming you to the hotel again in the near future.

"Nice hotel over priced"

3
24/11/2016

Have just returned from a 3 night stay over 100 pound a night and i am struggling to justify the price for this hotel rooms clean and big a little out dated staff very freindly but i have stayed in other hotels for a lot less money and its had far more ammenites than here we attented a wedding reception that was held here and i have to say the food was lovely Would i stay again no would i recomend maybe if the prices were not so high i dont think its value for money but we did enjoy ourselves t

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, We are thrilled that you enjoyed your stay with us and our food was enjoyed by you, however we were saddened to hear that you felt that we were not value for money, however I have listed what is on offer for other guests perusal, in our larger than normal rooms with free Wi-Fi, Iron, Iron board, 40 inch Television, luxury toiletries, Power Shower,Tea/coffee facilities, hairdryer, 24 hour room service, free car parking, full breakfast or other breakfast items such as smoked salmon or meat and cheese selection. All included in your room rate at no extra cost.

"Wonderful!!!"

5
07/11/2016

We had our room booked for us through Gretna Green Wedding Bureau as part of their package and we stayed here the day before and day of our wedding and it was amazing. A beautiful hotel in a stunning area. From the moment we arrived the staff were very welcoming, friendly and helpful. We were helped to our room by the Manager who greeted us at reception. The room was breath-taking. Separate living area to the bedroom. Door which led to a a little seating area over looking fields and more fields. The bed was a 4 poster - comfortable sofas - just perfect. Perfect place to get ready for our wedding day and perfect place to come back too. The bar was very stylish and comfortable. Reataurant was great. Great food and great staff (highly recommend their homemade bread, homemade soup and cooked breakfasts). We will be back.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, all the team are thrilled that you enjoyed your stay with us and we look forward to welcoming you again in the future.

"Wedding Venue"

5
31/10/2016

This place is simply beautiful. We had a garden room which had a place to sit outside with a table and chairs which overlooked fields and trees which were in full autumnal colours. The room was exceptionally large. The TV was huge which kept our son entertained in the evenings. Tea and coffee making facilities and even hot chocolate! I've never stayed in a Best Western but will look for more of them in the future as the staff and service was excellent. We were there for a wedding and nothing was too much trouble. The prices in the bar and restaurant are very reasonable. The site of this hotel was picture perfect! Easy road access into Lockerbie town and Dumfries.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, our garden rooms are larger and more spacious than standard rooms and they have amazing views over the countryside. Thank you again for your review, we hope to welcome you to the hotel again in the future.

"Wedding Party"

5
30/10/2016

Just come back from 2 day stay where Stepson had his wedding reception. Most of wedding party stayed and we had a thoroughly great time . Room was great ( room 12 ) with huge bed and nice shower room . No mini bar but no big deal . Bar was excellent particularly John on the first night . Good draft beer and huge selection of Whiskey. Had reception in large conservatory which was perfect for about 30 guests . Very handy off Motorway which was welcome after a 7 1/2 hour hell drive from Bristol. Thanks to the staff

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, it was a real pleasure looking after you all for such a special occasion, thank you again and we hope to welcome you again soon.

"Clean room, friendly staff, ok food."

4
21/10/2016

Arrived here for 5 days on business. Clean hotel set in the country side. Not much in any direction. My room was clean. I'm not too bothered about standard of rooms, however, I'd consider this high and luxurious. Squeeky bed got a bit annoying.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind review, and we hope to welcome you to the hotel again in the near future.

"Wedding Anniversary"

5
12/10/2016

we were a party of 11guests, and had a lovely experience at this hotel. The staff were so welcoming and went out of their way , to make the weekend we had special. So relaxing , highly recommend the food, the cleanliness of the hotel was 5 star, just could not fault it. Beautiful hotel, stunning views!. Very highly recommended.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, it was a pleasure looking after you all and we hope to welcome you again in the near future for many other family celebrations.

"Recommended"

4
11/10/2016

Arrived at hotel about 16:30 hrs on spec for a one night stay. No one on reception, bar / restaurant not open, kitchen / offices in darkness. No one about. Waited, rang reception bell and finally rangvthd hotel landline. Assistant manager arrived and checked me in. Given room 11 which was in a lively setting with patio doors, double bed, settee, en-suite. Hotel did arise from hibernation later and I had a lovely meal in their restaurant. I missed breakfast by 10 minutes but staff were ready to accommodate me with any thing I wanted. Second BW hotel I stayed in during week long Scottish holiday. Recommended.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review we are pleased you enjoyed your meal and stay with us and hope to welcome you to the hotel again in the future.

"Very Comfortable Overnight Stay"

4
07/10/2016

Very comfortable one night stay on our way to the Highlands. A good 'Best Western' standard and the hotel is dog friendly. We didn't have dinner but the food looked very good as we passed through the restaurant, and was reasonably priced. The reception manager was very welcoming and dealt with all our needs. There are rooms that open directly on to the garden, it is worth asking for one if you bring a dog.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review , our garden rooms are extremely popular with our guests and perfect if you have a dog with direct access to the gardens.

"FAN BLOOMING TASTIC"

5
04/10/2016

It was just great from walking in the door to the minute we left. From the owner to the chamber maids everyone was friendly and welcoming. The food was delicious and plenty of it. My brother has been telling me to go and stay when we go to Scotland so this time we did, and I am so happy that we did. Some places do not have there heating on to the snow falls but this hotel was lovely and warm throughout. The room I had was the bridal suite number 4 because the hotel was full and that was the only one, all I can say "WOW" Stay there and you will not be disappointed.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your blooming-tastic review of the hotel , we are all thrilled that your brothers recommendation lived up to your expectations, however please don,t expect the honeymoon suite every time you visit as we occasionally have a bride in there. In the meantime thank you for your great review and we look forward to seeing you again soon.

"Excellent Hotel"

5
03/10/2016

We returned for our 5th Wedding Anniversary, and again we were not disappointed. Since our last visit some of the room had been redecorated and our 4 poster room was decorated with a gorgeous 3d design wallpaper. The room was spacious and spotlessly clean. We ate both evenings in the restaurant and again the quality and quantity of food had remained the same i.e. Superb without being overly expensive despite having a varied range of choice available. All the staff we encountered were again friendly, helpful and polite. So our return after 5 years felt no different to all our previous visits as we were made to feel totally at home and treated as though we were valued customers.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your excellent review of the hotel, it was great for you to re-visit and see all the amazing changes to the hotel over the last few years with many more to come. Thank you for your review.

"Great Staff, Great Hotel"

5
16/09/2016

After a long day arriving late in the night after making a very short notice booking for the night directly with the hotel I was extremely tired and the staff could not do enough to welcome me. I was really well looked after by the receptionist and could not praise her enough. The morning was brought with great views in a fantastic rustic/rural location. Breakfast was great with fast service and great freshly cooked breakfast.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind review , we agree our the views are amazing from the restaurant area, We look forward to welcoming you to the hotel again in the near future.

"Disappointing Wedding Reception"

2
13/09/2016

I would like to make a complaint about the Dryfesdale. When I booked my reception there I was told that the reception would end at midnight but residents of the hotel could continue to drink quietly in the hotel bar after this. I persuaded my guests to stay at the hotel (which is lovely, but quite pricey!) based on this. On the day, they shut the reception down at midnight and then refused to serve drinks at the hotel bar. I would not have chosen them for a 17:00 wedding had I known they would do this, and I certainly wouldn't have insisted my friends pay for a more expensive hotel! It cut short the end of my day (which is an expensive and once in a lifetime opportunity) Obviously this complaint cannot be resolved perfectly (as we can't go back in time!) but I think it's disgusting that they lied about their facilities when I chose them. What is fair compensation for lying to me about a facility (which was a deciding factor in my choice of reception hotel) and ruining the end of my wedding? Well, according to their reply email, it's a £40 refund for a bottle of champagne that should have been in my hotel room in the first place, but was forgotten. I feel they have ignored my actual complaint completely. The manager referenced the fact that some of my guests had brought alcohol with them (and they agreed to share this amongst the guests in their rooms) as if this made the unexpected closure of the bar acceptable. BE CAREFUL IF YOU BOOK A WEDDING HERE, THEY CAN CHANGE THE DEAL WITHOUT INFORMING YOU. DON'T BE DISAPPOINTED ON YOUR SPECIAL DAY.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, the hotel bars as stipulated do close at midnight which you have stated in your review and they duly closed at midnight, this should not have altered your special day with us.

"Only the Early Bird catches the sausage"

2
02/09/2016

It was difficult getting accommodation in the area but we were pleased to find Dryfesdale. The next morning we were delighted to leave it. Poorly stocked hot buffet breakfast and an uncomfortable bed had us grumpy. It started well the previous evening, dinner was adequate, staff were excellent and especially helpful. Tired and dated furniture in a newly decorated room, a bathroom with several maintenance issues. It could have been so much better. We will not return as we though it was an over priced (double £132/night) experience.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, all comments are taken on board both positive and negative and we will use them to ensure that we improve in all areas to ensure that guests enjoy their stay with us.

"Wedding Reception"

5
30/08/2016

Stayed here 25th and 26th August for my daughter's wedding at Comlongon Castle followed by reception at the Dryfesdale. Although I had booked a single room, I was pleasantly surprised to be given a spacious room with a double bed. Handy hint, don't panic if you can't find the kettle, it is hidden in the cabinet under the TV ! The hotel is clean and bright, set in lovely grounds with amazing views. The staff are friendly and deal quickly with any requests. My daughter was given every assistance, and was delighted with her room (18). The staff dealt efficiently with the reception, it was a late wedding and so food was served promptly in order that celebrations could begin. The conservatory where our reception was held was beautiful, with stunning views. The meal was good for wedding fayre and cleared quickly. Breakfasts were good, the coffee was lovely and they were happy to give me a tray so that I could sit outside and soak up the view. I would like to thank all the staff for ensuring that my daughter's wedding day was all she could have hoped for.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, we are thrilled that you enjoyed your stay with us and we wish to pass on our own personal congratulations to the happy couple. Thank you again for our review.

"2 night stay"

3
28/08/2016

from the outside the hotel looked amazing, the views and location where perfect. We had three rooms of which two where with views and the third room was small with a frosted window looking into the kitchen, we paid the same price for all three, the rooms with the view where really warm with the heating on full, this was unnecessary as it was August??? We was unable to open the windows as the flies and wasps would come in. The food was fantastic unfortunately the flies where a problem. What I found shocking was the cutlery and crockery where made up after the evening meal ready for breakfast this allowed the flies to crawl all over everything, Please do not reply with the same response from the other review about the flies as you should have procedures in place to stop the flies, ie air conditioning, electronic fly killers, and to be honest you wouldn't have enough fly spray to kill them there was that many, it is a real shame because it is a beautiful hotel, apart from one staff member who needs a lesson in customer care.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review and we have taken on board all your comments both positive and negative and will use them to help improve further.

"Wedding reception"

5
26/08/2016

We had our wedding reception here, friendly staff who did everything we asked. Food was excellent, service was also excellent, for those getting married at Gretna it is only 20 minutes away for the receptions and the views are well worth it. Breakfast was tasty, though not sure haggis will catch on south of the border...

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review and as you say Gretna is only a 15-20 minutes away which is ideal for us hosting wedding receptions or simply to relax and enjoy your stay.

"Restaurant "

2
23/08/2016

Called in for lunch. Food good but terrible problem with flies in the restaurant. Makes you wonder how clean the place is with so many flies in the restaurant. It doesn't really create a comfortable eating environment swatting flies through dinner. Shame could probably be half decent.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind review and stating how good the food was, regarding your comments on flies in the restaurant with out stating the obvious, the doors and windows were open, warm weather which we are having this time of year, fly spray can not be used in a restaurant where food is being eaten and served. We too are annoyed with the flies but to state cleanliness ? is utter nonsense and to mark us down for flies flying around seems not only harsh but very derogitry.

"Amazing place for a wedding"

5
22/08/2016

Our daughter was married in August at the Anvil Hall in Gretna Green and the reception was held at Dryfesdale Country House - everything went well it was so organised - I want to thank Glen and all the staff who worked really hard to make this a memorable day for Lucy and Sean. The food was delicious and the buffet was really tasty . Some of the family stayed overnight and the breakfast next morning was excellent - well done to everyone a the best Western Linda & Ray Redford

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your amazing review we are all thrilled you enjoyed yourselves at the hotel and thank you from all the team.

"Fabulous Hotel for our wedding"

5
21/08/2016

We stayed at the Dryfsdale Hotel with our guests for our wedding in Gretna Green. Nothing was too much trouble for the staff and the location was beautiful. The hotel is very well kept, there are lovely touches like the extra long hanging closest in the bridal suite so that you can hang 'the dress'. The private dining room for the wedding breakfast was light and well presented and the perfect size for our party. There are three different areas I believe for different size weddings. The food both in the restaurant, where we ate the first night, and for the wedding reception was delicious. The best things of all though is the staff who are so helpful. They made us feel very special and could not do enough to help. they were especially good with my 92 year old mother, making her plane cheese sandwiches when nothing else would suit her. Thank you to all for making our stay so magical. Melanie & Keith Langley

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your fabulous review, we are thrilled that we were able to host your special day and our plain cheese sandwiches were well received. Thank you from all the team

"Two night stay"

5
19/08/2016

The hotel was excellent in every way. This was our first stay at this hotel and we were delighted. The room was excellent with access to an outside terrace which was great in the good weather. The food was good and excellent value and all the staff were friendly and helpful. The situation was good as it offered easy and quick access to the motorway.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, the garden rooms and outside garden areas are always well received in the good weather. Thank you from all the team.

"My wedding 6th August!! "

5
18/08/2016

On behalf of our family and friends I can't put into words how thankful we are, our wedding day was magical from first arriving at the Dryfesdale until checking out! I want to thank Glynn and his fantastic staff for looking after myself and family who all stayed here and we couldn't of chosen a more incredible place, beautiful surroundings I feel blessed that you catered for us! The bridal suite was incredible, so comfy and the food was amazing! I would highly recommend to any one who is looking for a venue to choose Dryfesdale, we will defo be back and hopefully before our 1 year anniversary! Thank you so much! Lucy and Sean

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, thank you for your review from all the team we would like to thank you for choosing the Dryfesdale hotel to host your wedding reception and look forward to seeing you again soon

"Our Wedding Reception 5th August 2016"

4
17/08/2016

Held our Wedding Reception here after getting married at Gretna Green. Beautiful hotel and grounds. Had a wonderful day. Couple of minor little things that had to be sorted on the day but we're dealt with efficiently by the staff. Excellent food and lovely bridal suite. Hope to visit again one day. Caroline & Andrew Fritchley

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind review, the chef is thrilled you enjoyed all the teams food and you had a wonderful day, thank you for taking the time to write your review.

"ABSOLUTELY AMAZING!!!!!"

5
12/08/2016

We stayed here as part of our wedding package. All I can say is WOW!!! Glen and his team provide the highest quality of service, in every aspect possible. The room we stayed in was the bridal suite and was the nicest, most comfortable room we have ever stayed in. Very upmarket feel and the room is really great for wedding prep. The on site restaurant not only catered to my gluten free request but blew me away with just how much food I could eat and how well it was cooked. Glen, especially is the shining star of this place. Highly efficient, super super helpful, quite funny and just generally a really great person!!! He keeps this place in A1 condition and it's a massive credit to him, his wife and all of the staff. My only negative is that I can't live here. Next time I am in Scotland, this will be my FIRST stop!!!!

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your WOW review, all the team are thrilled you enjoyed your day with us, special dietary requirements are always catered for here at the Dryfesdale and Chef wishes to pass on his personal thanks also.

"Lovely hotel"

5
03/08/2016

Having just come back from four days at the hotel I just wanted to write to say what a wonderful hotel this is. Arriving at the hotel earlier after travelling seven hours through the night the staff did their very best to accommodate us with an early check in which was wonderful. The room we stayed in during our stay was a garden room which had lovely views of the countryside and a nice little area to sit out in which was lovely especially in the evenings and early mornings. The staff and the food were a credit to the hotel, the staff work so hard yet are always so polite and friendly, one staff member – I think it was Leigh went above and beyond and was always so friendly. The food was very tasty and you certainly got value for money, the steak night was certainly popular with the group I was with – 2 steaks and a bottle of wine for £20. The reason we stayed at the hotel was for a wedding on the Saturday, the wedding food was again lovely, the sorbet served with the melon was the best I have evert tasted !! It was also nice to have a nice area outside the hotel where we all could sit having a few drinks in the sun. Overall I would definitely recommend this hotel and if I am ever in Scotland again I hope to again visit the Dryfesdale.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely review, we are thrilled you enjoyed your stay with us and Leigh wishes to pass on her personal thanks for your kind comments regarding her service. Thank you again for taking the time to write your review.

"Wedding Reception and venue"

5
31/07/2016

What a beautiful place. Just returned from a wedding on Friday and cannot say a bad thing about this place really. We had a really lovely room the furnishings are lovely and the bed was very comfy. All the mod cons you need Iron, hairdryer, TV plus all the luxury freebies of shampoo, etc even a sewing kit which came in handy! The food was excellent I had penne carbonara on our first evening and it was lovely. We also had the reception for the wedding there and the food again was amazing...Melon followed by Roast beef dinner which was beautiful, finished off with a lemon sponge mousse mmmmmmm??. Also the location was a perfect setting for the wedding photos rolling hills a plenty! Staff were brilliant and made sure everything went to plan. Would highly recommend for any potential brides and grooms or even if you just fancy a weekend away in the most stunning location!

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, we are all thrilled you enjoyed your stay with us and we were able to host such a special day for you all. Thank you again

"Wedding Reception"

5
25/07/2016

I attended a wedding reception here and it was stunning!! The tables were set out beautifully and the staff who served us all were very friendly and helpful and have very good manners! The food served was very nice, I really enjoyed the main! Overall a very good night.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear reviewer, Thank you for your wonderful review , the staff wish to also pass on their thanks for your kind words. We are thrilled you enjoyed your stay with us, and hope to welcome you again in the future.

"A lovely place for a weekend break"

4
18/07/2016

We stayed here for Valentine'Day and thoroughly enjoyed it. The rooms are very comfortable and the food in the restaurant was very good. Staff are very friendly and helpful. The hotel is ideally located for visits to Gretna Green, Carlisle and Dumfries.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely review, we are thrilled you enjoyed your stay with us and look forward to welcoming you again in the future.

"overpriced rooms"

3
17/07/2016

Dissapointted at the cost of rooms. Attendedd a wedding reception where rooms were discounted due to block booking but for £125 per garden room, there was no shower gel, only one biscuit on hospitality tray, no bottled water in room. Some light bulbs on bed lights not working and sink in bathroom was very slow to empty. These are things which should be picked up on a daily basis and should not require to be reported. The actual wedding reception and the public areas were lovely although the breakfast tables were tightly packed. Would have benefited from a pot of hot water on the table as coffee was eyewateringly strong. Some people were travelling a distance to reception and a family member had phoned to ask if it was possible to get some food prior to recption which started at 7.30pm. The answer was that no it wasnt possible and wouldnt they be getting food at wedding. I felt this was unnecessarily rude for a hotel redeption. Having said all that,staff were pleasant and worked like trojans.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, we are sorry to hear of your disappointment , but feel that some items need to be clarified, we offer in each room the following amenities 2 x shower gel, 2 x shampoo, 2 x body cream, 2 x conditioner, 2 x soap, plus also the following items, sewing kit, cotton buds and cotton wool , shower cap, iron, ironing board, tea and coffee facilities with unlimited refills available from reception, all these items can be replenished and provided additionally if required by contacting reception which are all mentioned in the guest directory, the bottled water is complimentary and again as mentioned in the guest directory is available chilled and served with ice sparkling or still complimentary rather than a room temperature bottle of water sitting in the room. If any of these items were missing we are truly sorry and will speak to our housekeeping team if we have any shortages of items to ensure this does not happen again. Unfortunately as the wedding x 160 guests was taking over our restaurant and function room, we were unable to offer a restaurant service that evening but a number of guests did partake of our sandwich selection prior to the event taking place. Again thank you for your review and we will ensure that the comments are acted upon.

"In need of a renovation"

3
16/07/2016

We stayed here for one night in July. The furniture & bathroom were a little worn and in need of a refresh. We only had towels for one person in the room and those were stained - this was sorted after complaining, but the replacement towels were damp! Based on the above we decided not to eat breakfast at the hotel & instead ate at the truck stop 8 minutes up the road, excellent quality for half the price.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review and we apologise for not delivering the high standard we strive to achieve for every guests stay.

"Fantastic meal deal"

4
29/06/2016

Called in for an evening meal and we were delighted to find a 6 o'clock meal deal. If you order a two course meal before 7pm you get charged the time you ordered ie, order at 6.30 it will cost £6.30, drinks are extra. The food was good and service with a smile.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, we are thrilled you enjoyed your meal with us, the 6 o clock club is extremely popular and great value for our guests. Thank you for your review and we look forward to welcoming you again in the future.

"Friendly hotel with high standards."

5
28/06/2016

I ended up at the dryfesdale by accident as I couldn't find any accommodation in Dumfries where I was working. This turned out to be a blessing as the hotel turned out to be a real gem. Food was extraordinary although slightly expensive in my opinion but the quality was worth the money. Staff were a delight and ever so helpful and the room and hotel kept to an immaculate standard. Even though on business the hotel and location were completely relaxing and even though set in amazing countryside, local amenities and supermarket were just 5 mins by car. Dumfries a 30min pleasant drive. The dryfesdale is my first choice when in south west Scotland from now on.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, all the team are thrilled you enjoyed your stay with us and wish to pass on their own personal thanks, we look forward to welcoming you to the hotel many times in the future.

"A great place to rest for the night on a long journey"

5
22/06/2016

On arrival hotel staff were helpful and guided us to a wonderful ground floor bedroom with open views over the estate. The room was comfortable with walk in shower. Very comfortable. The evening meal had a variable menu and service and food was excellent. Staff were helpful and polite. I will be visiting again when passing on route to the depths of Scotland. Cost was reasonable, also within easy reach of the M74.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear reviewer, Thank you for your review, the garden rooms with views over the countryside are extremely popular with our guests and repeat visitors always requesting them if they are available. Thank you again for your review and we look forward to welcoming you to the hotel again in the near future

"Nice for Sunday lunch "

3
20/06/2016

I visited here with friends one Sunday afternoon. We had booked a table but this was not necessary. It was quiet-easy to get a table. Good range on the menu. I had a Caesar salad which was ok; other options looked good such as fish and chips, chicken sizzler etc. They also have deals on in the week early evening with look good value. Service was good. Decor is nice post renovations. It's a bit on the pricier end of places to eat in Lockerbie, and not necessarily better for it, but still a nice place to eat.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear reviewer, Thank you for your review the refurbishment of the whole hotel took place over two years ago and as really lifted the whole hotel experience for all our guests. With amazing views over the countryside whilst dining in our Kirkhill Brasserie we hope to welcome you again to try our seasonal changing menu. Thank you again

"Made our wedding perfect"

5
18/06/2016

We stayed at the Dryfesdale for our wedding in April. From the moment we booked (a year prior.........) to the moment we checked out as Mr and Mrs, Glen and the rest of the staff were fantastic !! No enquiry was to much of a hassle and they did everything possible to ensure our day was perfect. As we live in Essex, so far from the venue, everyone there made sure everything was arranged and stress free for me. The rooms were beautiful, food was amazing, my family had such a great time. Cant recommend them enough !

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, we are thrilled we could look after you on such a special day, and help make your special day as stress free as possible. Thank you again and we wish to add our congratulations from all the team.

"Perfect Wedding Venue"

5
18/06/2016

I had my wedding reception at Dryfesdale Country House Hotel at the beginning of June 2016. Absolutely fantastic venue. The service and professionalism of the the staff was second to none. Went beyond my expectations. Lots of staff on duty, no queuing at the bars and staff very attentive to all our guests. The food and presentation of it was fantastic. All our guests commented on the fantastic food. We also had our dog with us who was made very welcome in the hotel and stayed in our room overnight. It was a beautiful day and we had full use of all the grounds outside also. Worth every penny for a very up market, classy, professional venue and service. I am local to the area and work in the wedding industry and I cannot praise this hotel and staff enough. We had a garden room for our dog with patio doors opening onto a terraced area with table and chairs. Breakfast the next day was the same high standard of food at our wedding meal. We had a buffet later in the evening and there was mountains of food, absolutely no-one was hungry and hotel catered for guests with food intolerances easily. Would highly recommend for weddings and hotel stays.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your amazing review of all the team , hotel and service, we would like to thank you for choosing the Dryfesdale Hotel to host your special day, all the team at the hotel wish the two of you every happiness together in the future.

"Lovely break on a long drive"

5
05/06/2016

Booked for an overnight stay on the drive up to Scotland to meet my family. Was bringing my dog which I mentioned on the booking form. I was called back quickly to say they would upgrade me at no charge to a garden room so that the dog could go straight out through French windows to the lovely little garden. Was warmly welcomed on arrival and shown around. A suggestion of a chilled glass of white brought to my room was enthusiastically taken up! Had a very comfortable night, was given a good tip the following morning on where to walk the dog, hearty breakfast and I was on my way to Scotland.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for such a kind review, we are thrilled that the service you received and the hotel provided you with a great stay, hopefully we will welcome you again in the future. Many thanks from all the team.

"Overnight stay in family room"

5
01/06/2016

We stayed here on our way to Aberdeen. The staff were very friendly and helpful. As we were late arriving we did not have the evening meal but the breakfast the next day was excellent. The family room we stayed in was very spacious and clean. We all had a good nights sleep and my little boy was pleased that he could go and see the cows in a neighbouring field . Would definitely stay here again.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, the staff are thrilled you enjoyed their service and food, the cows and sheep in the surrounding fields are always a welcome attraction for all our guests. Thank you again and we hope to welcome you in the near future.

"Must be doing ok to turn away custom!"

2
01/06/2016

My husband and i arrived on saturday evening looking to get a bar meal. As we arrived the place was deserted. There was 2 people sitting in the bar and staff standing about doing nothing. I was very impressed with the decor as i have not been since it has been refurbished. We didnt get any further than the front door where we were asked if we had made any reservations to which we had not. Typically We dont usually make a reservation to go for a bar meal. We were then told that although the place was quiet just now it would be full soon and basically they couldnt accommodate us for a bar meal. We were quite shocked we were turned away FOR A BAR MEAL. Despite this we went on to The Somerton in Lockerbie. Who were also very busy this evening and on arrival were told that they were busy and you could see they were busy as there was people eating and drinking which is an obvious sign. However the very kind staff asked us to wait a few minutes to squeeze us in somewhere. They did and obviously grateful for our business. We had a lovely bar meal here and highly recommend.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Normally we would not respond to a reviewer that has never actually stayed or eaten with us like yourself, but on this occasion we feel that the facts will certainly paint another picture for you as follows :- when you arrived the restaurant was in deed quiet at that precise moment!, but some 92 paying customers later who had in fact booked their tables for the evening , will always take precedence over a guest who has not actually booked a table. I am sure you would appreciate that if you had booked a table with us in advance and we had given that table away to someone who had not booked a table you would have been annoyed. Clearly you were annoyed that we could not look after you but to give a review of never actually eating or staying with us seems very unfair and bizarre to say the least. Hopefully we will have the opportunity to look after you in the future, but to ensure no further disappointment we would advise you book a table in advance.

"Excellent Wedding venue"

5
01/06/2016

We were fortunate to go to a wedding based at this hotel, nothing was too much trouble for the staff, who were all very welcoming. The food was of the highest order, and my dog was a welcome guest too. The room was light and airy with direct access to the lovely grounds, with extended views over open countryside, via a patio door. We had a wonderful time.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review of the hotel and staff, the garden rooms are extremely popular with our guests. We look forward to welcoming you to the hotel again in the future.

"Not impressed for the price"

2
29/05/2016

As a 4 star hotel at £150 per night for a standard room I was expecting much more. The bedrooms are accessed through the bar/dining room with diners either side of the thoroughfare. Our room was dated. The furniture had seen better days and our double room had two single and very creaky beds joined together. The shower was over the bath and the shower screen leaked terribly leaving a very wet and slippery floor. The silicone seal around the bath could have done with being replaced. The radiator in the bathroom was very dusty and it was obvious it hadn't been cleaned for quite some time. I'm sorry i didnt take a photo!! On the plus - the food was very good and reasonably priced. The bar and waiting staff were very helpful and pleasant, but i cannot say the same of the manager - after paying £300 for two nights he did not have the courtesy to ask if we enjoyed our stay. The location is beautiful and idyllic on a good day. I'm staying in an hotel close to an airport tonight with a proper double bed ...looking foward to a good sleep!!

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, we would like to thank you for your kind words regarding the quality, service and value for money of our food and team, however we are sorry that you feel the hotel did not live up to your expectations, we have checked your reservation and the rate you paid was in fact £125.00 per night inclusive of full Scottish breakfast for 2 x guests per night. The room was a king size zip and link double bed which are used throughout the hotel industry. Again please accept our apologies for not meeting your expectations.

"Wedding Reception Venue"

5
29/05/2016

Travelled up and got married on (Friday) May 13th 2016. Actually married at Comlongon Castle but stayed here and had our Wedding Breakfast here. The staff were fantastic and nothing was too much trouble for them. Food was very good and the room for the Wedding Breakfast was beautifully decorated for us. The bridal suite with a four poster, although a little too warm, was lovely and clean very spacious.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, it was a pleasure looking after you all, we look forward to welcoming you again in the future.

"Birthday Night Out"

5
22/05/2016

13 couples for some birthday celebrations. Staff were so helpful in organising things prior to our visit and surpassed themselves after our arrival. Sandwiches and tea/coffee on our arrival, then a couple of drinks prior to getting organised for the festivities. Terrific meal and the staff were incredibly helpful and attentive. Thereafter an area had been set aside for our evening and everyone had a wonderful time. First class breakfast then chilling out in the gardens prior to returning home. Everything had been totalled up together then split 13 ways and everyone was more than impressed with the value for money when they received there bills. First class venue and well worth giving a try for a function or break in the Borders.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, all the team are thrilled that you all enjoyed yourselves with us, it was a pleasure for us to be able to host you all with so many of you celebrating birthdays. Thank you again for taking the time to write your review, we hope to welcome you all again to the hotel in the near future.

"Wedding Venue "

5
09/05/2016

Had my wedding here What a fantastic day All went to plan and the staff are amazing A big thank you to Leigh, Lynn and Tom for all your help Food was great and a big thank you to the chefs Definitely will return And recommended to everyone Thanks again

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for a wonderful review, the staff wish to pass on their own personal thanks for all your kind words. We look forward to welcoming you to the hotel again in the future.

"Wedding lovely venue staff exceptional"

4
07/05/2016

We have just returned from a 2 day stay and wedding. Lovely venue food great but can I just say the staff are a credit to the place they all muck in and made us feel welcome and special. Leigh is fantastic and came to say goodbye at the end of the night because she wouldn't see us on the morning we left. The garden rooms are lovely what a view thanks for making my friends wedding special.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind words regarding all the team, and Leigh wishes to pass on her own personal thanks regarding your comments. We look forward to welcoming you to the hotel again in the future.

"Beautiful setting with great food!"

4
22/04/2016

From the drive up to the hotel to the views on the morning this is a fantastic location for a hotel! Bed was a little firm for me. Easy access to the motorway wrestaurant food you would pay more than what they charge!! Would definitely recommend.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your great review, and we are thrilled that you enjoyed the food and service we provide.

"Fantastic"

5
20/04/2016

As a child I spent my holidays running about the corridors of Dryfesdale house. My mother grew up there alongside all her Aunts and Uncles... Before it was a hotel. They then built a bungalow in the grounds where My mum moved into whilst my uncle turned it into what it is now Dryfesdale house. We had gone to stay in Dryfesdale as a large family gathering ,including my mother. The Hotel has been extended and is just beautiful... All the rooms at the back lead to patio doors onto little seating areas . The rooms are very large and beautifully decorated. We had a lovely meal in the hotel ... And fantastic breakfast Finally, the staff! Just wonderful. They all went out of their way to be super helpful. Naturally nice and kind to my mother who obviously found going back to her old house strange. They were thoughtful and brought old photos of the hotel to show her. They spent time listening to her stories although I could see they were busy. In conclusion, a gorgeous hotel with lovely food and fantastic staff.... Thank you.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, It was an absolute pleasure meeting you all and especially your mum hearing what the Dryfesdale house used to be like, we are thrilled that you enjoyed the changes we have made over the years into a 30 bedroom 4 star hotel. And hope to welcome you all to the hotel again in the near future.

"Friendly service"

5
20/04/2016

I've had the pleasure of staying at this hotel several times now for work and it's very difficult to find fault. The staff are very friendly and helpful and the rooms are lovely and very well kept, the only small niggle would be that they are sometimes far too warm, but being in Scotland it's easily fixed by cracking a window and turning the heater down. The food is just phenomenal!! I'm slowly working my way through the menu and have yet to find fault. Thanks guys, and see you soon!

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind words regarding the hotel and friendly nature of the team at the hotel, We look forward to welcoming you many more times in the near future. And thank you for taking the time to write your review.

"Weekend Away"

4
09/04/2016

We enjoyed 2 nights at the Dryfesdale House Hotel using a voucher we had bought. The room was spotless and a good size. The only slight fault was that we were on the ground floor with only patio doors and no windows. Although the room was fairly hot my wife was not happy about leaving the patio door open overnight , understandably. However this was only a slight complaint and overall the quality of the hotel and the excellent staff more than made up for it. We thoroughly enjoyed our stay

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear reviewer, Great to hear you enjoyed your stay with us, and all the staff would like to pass on their own personal thanks. The patio doors do have vents at the top to allow air circulation and fans are available from reception if you find the room to be too hot, for this we truly apologise.

"The Taylor, Gretna Wedding & Stay"

5
03/04/2016

Well it was everything we could have Wished for and More. What an Emotional,Beautiful,Radiant and Stylish....New Wife she was....the Hotel wasn't Bad either! ;-) We would thoroughly recommend staying at the Dryfesdale for your wedding and also as a stay for other reasons.The surrounding area is lovely,don't worry about nearby traffic as we never heard a thing! Glen & the staff are a credit to themselves as EVERYONE commented how attentive and pleasant they are towards everyone who stays! And John the Barman is a Typical Scottish character who should have his own TV show as he brings SO much more to your stay! (Big Kiss) Guys it was pleasure staying and can we thank YOU very much for making our Stay a Most Memorable one!X

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, It was a real pleasure allowing us to look after you all on such a special day, John is always thrilled to be mentioned personally and all the team would like to thank you for your kind words. Congratulations from all of us.

"Lovely Break"

5
22/03/2016

Stayed with my husband and 2 year old. Staff were very friendly, excellent customer service and everyone took time to engage with our 2 year old. The food was excellent and great value for money. Would recommend this hotel and can't wait to return.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, all the team are thrilled you enjoyed your stay with us and we look forward to welcoming you to the hotel again in the near future.

"Excellent Hotel"

5
21/03/2016

A very good hotel which is very well run and the staff are very professional.The restaraunt is very good for both dinner and breakfast. The outlook over the countryside is very pleasant.I throroughly recommend this hotel

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your excellent review, the team are thrilled that you enjoyed your stay with us, and look forward to welcoming you t the hotel again in the near future.

"Breathtaking panoramic view from the dining room."

5
16/03/2016

We had a bedroom on the ground floor with the best walk in shower ever. The bedroom was well appointed with a six foot bed. I was disappointed with the pillows but this was the only disappointment in a most enjoyable two day stay.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for a wonderful review, the power showers are great, and the views from the superior rooms are truly breathtaking. Thank you for taking the time to write your review.

"Lovely 3 night break"

5
15/03/2016

We had a lovely break away from the city. Hotel is clean and comfortable with such nice friendly staff. Breakfasts were delicious......I tried the haddock and poached egg.....large piece of fish -beautifully cooked. Dinner was lovely.....Cullen skink not to be missed. Sitting by the large log fire was a luxury. We were in room 24 but would have taken an upgrade if it had been mentioned ( it was mentioned on voucher) as the fence made the room dark. Will visit again in another room!! Kippford is a lovely place to visit

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, the team would like to thank you for all your kind words regarding the food and service.

"Quiet,Relaxing, Friendly Hotel"

5
14/03/2016

Have recently returned from a 2 night stay at this Hotel, we had a Living Social deal which included a cream tea with a glass of fizz. On arriving we received a very warm and friendly greeting at reception and were checked in efficiently, also booking us in for an evening meal, explaining that as the hotel was full it was best to reserve a table early. We were allocated room 24 which was towards the back of the hotel; the room was a good size and spotlessly clean. There were tea and coffee facilities in the room and an iron, iron board and hairdryer in the wardrobe. There was also a flat screen TV on the wall. The evening meal was of an excellent standard, all the food was freshly prepared and served on hot plates. In fact all the meals were very good; breakfast on both mornings was served at the table, again served on warmed plates. We had a thoroughly enjoyable 2 days, all the staff that we encountered were very friendly and seemed generally very happy, they could not have done more to make our stay better. I would have no hesitation in recommending this hotel to anyone who is travelling/staying in the area. If you want a quiet relaxing place to stay for a few days this is the hotel. We will be returning at some date in the future.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, we are thrilled you enjoyed your stay with us and we look forward to welcoming you to the hotel again in the near future.

"Super Birthday Weekend"

5
10/03/2016

We held a 50th birthday party here, so had many guests arriving from all over and staying for the whole weekend. The staff are really good in this hotel, the food is superb, the rooms are lovely and I feel anyone with cause to complain about this hotel must be a real nit picker. All of our guests thoroughly enjoyed their stay here and the actually party, buffet, bar, layout, band set up all ran like a dream. Special mention to Johnny who takes over at night, he runs around after everyone and has a great sense of humour, so every time he delivers something to you he walks off leaving you giggling. Really great service and made to feel most welcome.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, What a super review, it was an absolute pleasure looking after you all during the birthday weekend and your kind words have been passed onto John personally. Thank you again for taking the time to write your review.

"Superb Hotel fantastic service "

5
08/03/2016

Just returned from a superb stay at the Dryfesdale Hotel in Lockerbie The staff couldn't have done anymore to make our stay comfortable relaxed and above all enjoyable. Will definaetly return Quality of hotel is very good. Very clean, food superb.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your superb review, the staff are thrilled you enjoyed your stay with us and we look forward to welcoming you to the hotel in the near future.

"Great stay "

5
08/03/2016

Great place 10/10 5 stars really nice team friendly and always checking you are ok. Bride suite was amazing with a large tv, I stopped on business for 8 weeks and enjoyed lots of different things on the menu, my favourite had to be the tapas and t bone steak Thanks to all the team and I hope to see you again......

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your great review, it was an absolute pleasure looking after you during your 8 week stay with us, the tapas is really popular on the menu with the menu changing again in April, the T bone steaks are massive as I am sure you will agree. Thank you again for taking the time to write your review, and wee hope to welcome you again in the near future.

"Relaxing weekend"

5
04/03/2016

Arrived Friday 26-02-2016 with my wife and mother for a two nights stay, and was given a warm welcome. Both rooms were a good size warm and comfortable. Dined both nights in the hotel, and all our meals to a high standard. Staff very attentive and the view while enjoying breakfast has got to be seen. Thoroughly enjoyed the weekend and looking forward to a return visit soon.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, thank you for taking the time to post this and we look forward to welcoming you to the hotel again in the near future.

"A Warm Welcome Awaits You at the Dryfesdale Hotel"

5
03/03/2016

We arrived at the Dryfesdale Hotel where we were staying with friends for 2 nights on Saturday 27 January. We were given a warm and friendly welcome by a young man on the desk who checked us in efficiently and showed us to our rooms. The rooms had recently been refurbished and were lovely although if you were staying longer you may need more drawer space. There were tea and coffee facilities in the room and an iron, iron board and hairdryer in the wardrobe. There was also a flat screen TV on the wall. The rooms were spotlessly clean. The hotel is set in it's own grounds and even has a putting green! We didn't have time to use this. We had scones with cream and jam which were delicious and a glass of fizz in the restaurant which was just what was needed after our journey. We ate both nights in the restaurant. The first night we had cullen skink and my husband had a black pudding scotch egg, both were very good. We then had steak pie with vegetables, unfortunately the vegetables were cold and hard. The waitress offered to have those heated for us but we refused as we were all quite full. The second night we had fish, chips and mushy peas which everyone raved about, I had roast beef which was also very good. The conservatory was set for a wedding and it looked beautiful. They have 2 rooms for weddings, one smaller and more intimate and both were beautiful. The bigger one overlooked the grounds. As the weather was lovely we walked to Lockerbie which is about 1½ miles away. Thank you for a lovely stay and thanks to all your staff for making us feel so welcome.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your thorough and comprehensive review, the team are thrilled you enjoyed your stay with us and we look forward to welcoming you to the hotel again in the near future.

"Thank you Dryfesdale"

5
01/03/2016

Our friends joined us for a lovely weekend at Dryfesdale Hotel from Saturday 27th February until Monday 29th February. The check-in was quick and efficient then we were shown to our rooms. Both rooms were beautifully decorated with comfortable beds and lovely bathrooms with over bath showers. The rooms were absolutely spotless and very cosy. We ate on both nights in the restaurant. The first night our starters were delicious, We all ordered the steak and ale pie. The pies themselves were lovely with beautiful tender meat (however our friend did find a couple of rather fatty bites in the meat). The vegetables however were a disappointment. The looked appetising however were cold and not up to the standard of the starters or the steak and Ale pies. We did offer this information to the waitress when she asked if everything was okay and they did offer to re-heat the vegetables (which we declined). The second night in the restaurant we had fish and chips and the roast beef dinner. The fish was absolutely delicious. My husband repeatedly commented on how lovely the fish was. The chips were lovely and certainly not greasy. The roast beef was equally as delicious. On both nights we sat on the comfy sofas at the window for coffee and drinks. There is a sitting room with open fire which was lovely but we all decided to sit near the window in the main restaurant area. The bar was located in the main restaurant and served everything we could want. Breakfast on both mornings was excellent. The cold buffet had everything you would expect and the cooked meals were wonderful, piping hot and plenty to eat. Although this is an excellent hotel, the area where it excels is in the friendly and attentive staff. We had Lindsay and Lisa as our waitresses and they were an asset to the hotel. The night shift gentleman (sorry didn't get his name) and the young man who checked us in were both friendly and helpful, giving us tips on where to visit in the surrounding area. The manager had a good sense of humour and was professional in his manner. We loved our stay in the hotel and would certainly return for another stay. Thank you to the staff for helping make this a wonderful experience.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, the log fires are loved by all our guests, and the chef is thrilled you enjoyed your meals with us. Lindsay, Lisa and our night team would like to thank you for your kind words regarding their service. We hope to welcome you to the hotel again in the near future.

"Two night wedding stay"

3
29/02/2016

The staff were lovely and friendly. Very attentive. The Sunday dinner was really nice. Desserts were ok. The second nights food, the soup was nice - smoked haddock and potato soup. We ordered the 8oz burger, which was a large meal that was very salty which was over powering. The breakfasts had a good choice. We stayed in one of their bridal suite. The toilet seat was loose and the headboard was dusty. The bed had also seen loads of action and creaked everytime you moved. The complementary hot drinks only offered tea, coffee and decaf coffee but only one hot chocolate and one packet of small biscuits (2). The lounge was lovely with the open fire and a nice place to relax after eating.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review and your kind comments regarding our staff, additional tea tray items are available from reception as noted in the guest directory and our team will look at the four poster bed regarding less creaks when used. Thank you again for your comments.

"Great Staff"

4
27/02/2016

When we arrived we were taken to room 24, the last room in the corridor, with a view of a wall, but after noticing rooms with sliding doors out to a lawn/garden, we asked to upgrade. We were upgraded to room 12, larger room, sliding doors and a much better view. The upgrade was well worth the little extra. Friday night was steak night and a really great deal on offer, 2 sirloin steaks and a bottle of wine for just under £20. Try the hot scones with cream and jam too, very nice! Overall a great hotel, what you'd expect from a 'Country House Hotel' and the staff could not be faulted. One small issue was price of snacks, £7.55 for 2 small bottles of highland spring and a 'basket' of ready salted crisps, no packets and no other flavours available. Would def go back again.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, the garden rooms are more spacious with amazing views over the countryside than our standard rooms we definitely think they are worth the small upgrade fee in line with your own personal view. Thank you for staying with us and we hope to welcome you back to the hotel again in the near future,

""Relaxing Overnight""

5
22/02/2016

Upon our arrival we were shown a very warm welcome by staff... They had informed us that normally the afternoon tea & prosecco finished at 4pm, we arrived at 4.30pm, but they were still happy to lay this on for us & it didn't disappoint... warm homemade scones, fruity jam & fresh cream along with a chilled glass of sparkling Prosecco... Mmm just what was needed after a journey in the pouring rain! Looking out onto the sprawling countryside cosied up on the Kirkihill bar area comfy sofas we enjoyed a relaxing couple of hours just chatting & gazing out the window, whilst sipping on our "light refreshments". Our room (rm24) was situated to the rear of the Hotel, although we did not have a view, this was offered to us upon booking for an added upgrade price, but as we were only staying 1 night we felt this was not needed. The room itself was very spacious, with a large bed, TV, various electrical appliances & a large spotless bathroom, which had all the wee luxuries you required. we dined in the Hotel restaurant that evening, trying the scallops & wood pigeon for starters & sirlion steak for dinner... although a tad hesitant to eat the wood pigeon for the first time, we did & it tasted lovely & well presented on both starters... our main meal didn't disappoint either, steaks cooked to order & homemade onion ring too.... extremely tasty & again well presented.... sadly there was no room in our bellies for pudding but we were given recommendations from staff on what to chose!! Breakfast the next day was buffet style & it was both continental & full English... again both were very nice, non greasy & as it was self service you could have as much or as little as you wished... Overall verdict was 10/10 for a very reasonable price... a must stay for future get aways.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind review, all the team are thrilled that you enjoyed your stay with us and we look forward to welcoming you to the hotel again in the near future.

"Our Weekend Wowcher Break"

5
21/02/2016

This was a Christmas Gift to us both from our Daughter & Son-in-law. The BEST WESTERN Dryfesdale Country House Hotel is a Beautiful place away from our hectic everyday life. The duty manager & staff were very friendly & pleasant. The place was spotlessly clean & our room was very comfortable (we had a standard double) & really warm which was lovely with it being February and cold outside. Our evening meal was superb, service with a smile too. Our breakfast; well what can I say! a great choice from cereals, fruits, fruit salad, yoghurt's,croissants etc. as well as a cooked breakfast with toast and fruit juices & tea or coffee. We were nicely satisfied for a journey home to Nottingham via a few tourist attractions. Well worth the money & would recommend this lovely hotel for a relaxing break.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for taking the time to write your review, we look forward to welcoming you to the hotel again in the near future.

"Lockerbie hospitality!!"

4
21/02/2016

Truly excellent food...one of the best steak dinners with a good red wine. Breakfast served to the table...excellent. Staff were very helpful, polite and friendly even giving tips on visit to Glasgow...parking, Glasgow Art School etc

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review of the hotel and restaurant, all the team would like to pass on their own personal thanks for your kind words regarding their service. We look forward to welcoming you to the hotel again in the near future.

"Girls day away"

5
18/02/2016

Great Hotel , rooms spotless , service great. , we had a fantAstic time, greeted with a free glass of Proseco in the lounge were there was a lovely roaring fire , the food was amazing too would recommend a visit any time :)

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your fantastic review, the log fire in our lounge is always well received and the chef is thrilled you enjoyed the food with us. Thank you again for the review and we hope to see you again soon.

"Another fantastic stay at the Dryfesdale!!"

5
17/02/2016

2nd visit to the Dryfesdale Hotel - once again fabulous stay. Manager Glen makes a great effort with all his guests. Hotel very contemporary and rooms very spacious and well equipped. Rooms spotless and we had one of the rooms overlooking the garden with patio doors. location. Special thanks to all the staff, nothing is too much for them. Restaurant staff are exceptional and very friendly, taking time to have a quick chat and make you feel very welcome. Special mention to Roger the Bar man and Night Porter. Remembered us from last year and feels like an old friend. Polite, professional whilst being down to earth. Will definitely be back - look forward to seeing Glen and his staff again.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear reviewer, Thank you for your review, it is always a pleasure welcoming guests back to the hotel time and time again . The garden rooms overlooking the surrounding countryside are always highly recommended by our guests. We look forward to welcoming you to the hotel many times more and Roger wishes to pass on his own personal thanks.

"Service"

5
16/02/2016

Service doesn't get better than this. Welcoming, attentive without being overbearing and the staff smile as if it really is a pleasure to assist. I had one, very minor, issue with the room and the response was immediate. Next morning at check out, the (different) member of staff was aware of the issue and asked to make sure it hadn't spoiled my stay(it hadn't).Joined up service!

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review of our hotel and team service, we always strive to look after our all our guests, and we are thrilled that you have taken the time to write your review highlighting the teams hard work. We look forward to welcoming you to the hotel again in the near future.

"Brilliant Wowcher Break"

5
09/02/2016

Had a lovely drive down the M6 to this place and it was totally worth the visit. Lovely place away from the hustle and bustle of everyday life. The duty manager was very friendly and pleasant. The place was spotlessly clean and the rooms were very comfortable. We had the steak night on Friday evening which was lovely and worth the price of 19.95 for 2 with wine. The breakfast was really good and tasty. Would totally recommend this place for a lovely relaxing break.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your brilliant review, the Wowcher break promotion has proved extremely popular this time of year, look out for promotions throughout the year or call us on 01576 202427. Thanks again for taking the time to write your review from all our team.

"lovely relaxing overnight stay"

5
08/02/2016

My husband and I stayed overnight at this lovely friendly hotel. Nothing but good things to say about it. We had a deal for afternoon tea and a glass of prosecco, which we had on arrival overlooking the rolling countryside. Staff very friendly and helpful. We ate in the restaurant at night and had a lovely breakfast the following morning. It was a Friday night we stayed and every Friday they have a meal deal, 2 sirloin steaks with chips and tomatoes and a bottle of wine , white red or rosy all for the amazing price Of £19.99 unbelievable value. There is also a separate room with a real fire to sit in and have drinks or coffee. Bedroom was lovely too. All in all a lovely hotel which I would thoroughly recommend to others.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your lovely review, the steak night promotion is great value and extremely popular with all our guests, also the log fires are great in the winter in our relaxing lounge. Thank you again and we look forward to welcoming you to the hotel in the near future.

"weekend break"

5
08/02/2016

We stayed here for two nights, 5th/6th /02/2016, The hotel has easy access from the M74 about 2mins, to the hotel. The inside of the hotel is very clean and comfortable in the public areas. Our room (28) was very clean and comfortable, nice bed, and the bathroom spacious and clean, the bath/shower was very powerful and copious amounts hot water. We had TV and free Wi-Fi and kettle for tea coffee, along with a iron and hair dryer. The main dinning area was well laid out with plenty space between the tables, our evening meal was very good, the steaks cooked as we had ordered and didn't have to wait to long for them, Friday night is steak night you get two steaks and a bottle wine for £19.99 well worth the money, the wine was very nice, the service was very good with the staff being friendly and polite, and always smiling couldn't do enough for us. The breakfasts had plenty to offer lots variety cereals, juices pastries and the cooked Scottish breakfast was very good well worth a try. The Hotel Facilities well not much to talk about, they have a 9 hole putting green, and can arrange a host of other activities for you, and the views are very good plenty walks around the area. If you just want to relax and wind down this is for you, might be better in the spring or summer when you can get out in the gardens and take in the views and fresh air. We enjoyed our stay quiet, clean, friendly, the staff very good and friendly. The only thing I could complain about is the view from our room, is there wasn't one if we opened our window it looked at the wall of some cabin about 3 foot away, not quite what they say on the web site, "All of our 29 bedrooms are everything you would expect from the 4 star BEST WESTERN Dryfesdale Country House Hotel. Each one is fully en suite with superb views of the hotel grounds and surrounding countryside. Families are welcome and pets are also welcome by arrangement". So when you do visit ask for a room with a view. If I was in the area and needed a hotel I would stay here again. So all the management and staff thank you for a good weekend. ON THE WHOLE EXCELLENT. Regards Mike/Tracy.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer,Thank you for your review, unfortunately not every room has a view over the gardens, but our lounges, restaurant and bar all certainly do. Thank you again for your review and we look forward to welcoming you again in the near future.

"Overnight stay on 5pm deal"

5
08/02/2016

We upgraded to a garden room it was well worth the extra £20 . The girl on reception when we arrived was very pleasant and showed us to our room which was a nice touch. We found all the staff to be very pleasant without being OTT? They have a gem of a chef as the food was fabulous and well presented.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for you review, the chef and his team wish to pass on their personal thanks to you also. The garden rooms do have amazing views over the countryside, which is always great to hear from our guests.

"Excellent"

4
07/02/2016

Visited this hotel again this year as we enjoyed it so much last year Service is always outstanding and the staff can't do enough for you. Rooms are clean and tidy and you can upgrade to a view if required. The food is amazing and i love the Cullen skink for starter. Hotel is a bit out the way but we will be visiting again.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, it is always great to welcome back our returning guests, and the Cullen skink is one of my favourite dishes on the ever changing menu, by our talented team in the kitchen. Thank you for taking the time to write your review and we look forward to welcoming you to the hotel again in the near future.

"Highly recommended"

5
03/02/2016

Often on a deal the provider can be a bit disdainful and nit picking. Not so at this hotel. From the minute we arrived we were treated like royalty. The complimentary cream tea appeared as soon as we ordered and was served beside an open log fire. We had a lovely large room overlooking the spacious,attractive grounds. There were French doors which opened out and a table/chairs which unfortunately we weren't able to use due to the weather. Tea/coffee/biscuits were provided. Also noticed an iron and ironing board. Huge comfortable bed,comfortable chairs. The bathroom was also large,clean and we were impressed by the number and selection of toiletries.Plenty of hot water,Good powerful shower. The room was cosy and warm and the radiators easy to adjust. We had intended eating at Hightae on our 1st night but couldn't get a table and I'm glad we didn't as the food in the hotel was excellent -special mention,the scotch eggs and the pistachio ice cream! Plentiful selection also at breakfast. The food served seems to be all locally sourced and really full of flavour The hotel is easy to access as it's just off the M6 at junction 17. Plenty of parking space.From here Burns country is on your doorstop and recommend a trip to Caerlaverock Castle

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind review, the chef and his team would like to pass on their own personal thanks for your kind words regarding all their own locally sourced and produced food. The log fires are great especially with all the poor weather we have been experiencing , but hopefully you will visit us again in the summer to get better use of your garden room. Once again thank you and we hope to welcome you again in the near future.

"Fantastic Stay"

5
31/01/2016

We stayed for a night on wowcher deal. Upgraded to garden room for £20 which was lovely and recommended. Food was amazing and staff outstanding look forward to visiting again soon. The outside does not do hotel justice as really nice inside and very relaxed.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, the garden rooms offer amazing views over the stunning countryside, all the team wish to pass on their thanks also regarding the food and service.

"Home from Home"

5
29/01/2016

As someone who has to stay away from home frequently due to work commitments, I personally love this hotel! I have stayed here 3 times now (usually after a very long journey). I have always had a warm welcome, nothing is ever too much trouble and it is one of the few hotels I visit where I actually get a decent night's sleep. I just wish all the hotels I stayed at were as good!?

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for such a glowing and warm review , we are always thrilled when guests continue visiting us time and time again, and all our team would like to pass on their own personal thanks for taking the time to write your review.

"Disappointed"

4
24/01/2016

This is a lovely hotel in a good location. However as we went for a rest from a busy lifestyle we were disappointed with the very noisy and hard bed in the superior room. Expected better. Room a good size and very good breakfast but unfortunately did not get much sleep.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind comments we are sorry that you found our orthopaedic beds not to your comfort, but additional padded mattress covers can be added to your bed upon request, thank you again for staying with us.

"Overnight stay"

4
24/01/2016

We stayed here on the way back from Manchester Airport. It was reasonable priced and we picked a room with sliding patio doors to the garden. The room was a great size and the bathroom lovely. All in all nice staff and a good nights sleep

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for review, we are pleased you enjoyed your stay with us , the rooms with patio door leading out to the gardens are extremely popular with our guests. Thank you again for your review.

"Fantastic hotel with first class service"

5
22/01/2016

Great hotel. Rooms are large and very well appointed. Having a garden room with own pation was lovely, even though it was wintertime. Staff are helpful and go out of there way to meet your needs and make you feel welcomed. Very handy for the local town.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your fantastic review, the staff are thrilled that their efforts for great customer service have been recognised by yourself, thank you again and we look forward to welcoming you to the hotel again in the future.

"Amazing hotel"

5
18/01/2016

Couldn't fault this hotel. It was amazing. From the friendly greeting on arrival. Delicious food and spotless clean rooms.the staff were so nice, even arranged a lounge area with log fire to sit and relax as a group. Would definitely stay again

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your wonderful review, the log fires are a real hit in our lounges, all kitchen team are thrilled that you enjoyed all the food, thank you again for taking the time to write your review.

"Lovely relaxing hotel"

5
10/01/2016

Stayed 2 nights in this hotel whilst attending a wedding. Gorgeous cosy lounges with coal fires. Staff helpful and polite. The room itself spacious and with a gorgeous view. Only downside was the bed. It had a big sag in the mattress and the pillows hard. Otherwise a perfect stay.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, the real log fires are amazing especially during the winter months, and the views from the garden room are amazing what ever the time of year. Thank you for taking the time to write your review, we do offer different styles of pillow dependent on your preference.

"2nd visit"

5
10/01/2016

Had to write another review as 2nd time at this hotel and just as excellent as the 1st visit. Staff really lovely especially the lady on reception on the morning of Sunday 10th January. Excellent food from breakfast to evening meal. Another good stay.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, it is always a pleasure welcoming back our previous guests time and time again, also the chef is thrilled you enjoyed your meals with us, thanks again and see you soon.

"Absolutely fantastic"

5
05/01/2016

We visited for a wedding, check in was speedy and all the staff were polite and went out of their way to make us comfortable, the rooms were also beautifully clean and tidy. We dined in the resteraunt the day before the wedding and although it was quite pricey it was definately worth it, the food was brilliant. The next day the wedding was brilliant and we were reluctant to leave, will definately visit again in the future

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear reviewer, What a fantastic review , we are thrilled that you enjoyed your stay with us , the restaurant does offer various promotions from our 2 x course early evening menu for £6.00 through to the finer things in life such as scallops, venison, steaks, seabass etc ensuring there is something for every ones budget. Thank you again for the taking the time to write your review.

"A Five-Star experience and great value."

5
31/12/2015

Our party of two couples stayed an overnight in Dryfesdale Country House in December and can't praise it highly enough. All staff that we came into contact with were friendly and helpful, but above all they were totally professional in manner and appearance. Our rooms were excellent - warm, comfortable, well-furnished and spotlessly clean. The bed was extremely comfortable and we had a great night's sleep. A dinner dance was taking place in the hotel that night but we didn't hear a sound from either the function room or from the car park. Breakfast the next morning was a pleasure; with a good range of choices and the cooked options we had were all delicious. And the view from the dining room is lovely. On a personal hobby-horse - I'm always amazed at how difficult some hotels find it to make a simple dish of porridge, but the Dryfesdale is the exception. The porridge here is the best I've ever had at any hotel. Plentiful car parking is available, and the hotel is located just a minute or two from the M74. Free Wi-Fi is available.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, all the staff would like to thank you for kind words and we hope to welcome you to the hotel again in the near future. Thank you again.

"Good overnight night stop"

4
31/12/2015

We booked last minute on our journey from Skye to Wales. Staff all very helpful and accommodating. Evening meal and breakfast both very good. We had a room with opening patios doors, no surprise this was noisy from the M74 when open but no problem closed. Why open them in winter?...we were told the room was very hot as they were reopening that day after Christmas.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, The rooms with patio doors are extremely popular with our guests offering amazing views over the countryside, and seating area on their patio when the weather permits. Thank you for taking the time to write your review and we hope to welcome you to the hotel again in the future.

"Christmas Day Lunch 25th December 2015"

5
27/12/2015

This was the best Christmas meal we have ever had. Staff were very attentive, knew when to be around and when to leave us alone, courteous and happy to help. Our table was ready right on time and delicious food served with some style. The bar man was excellent as he worked the room keeping a eye on when drinks may be required without being pushy. Food was excellent which can be difficult to achieve on such a busy day. Judging from the contented noises from fellow diners, we were not alone in having a good time. The decor of the hotel was very stylish and comfortable with roaring log fires in adjacent lounges. A hotel and experience to be recommended to one and all.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, WOW what a great review, Thank you from all the team who worked on Christmas day, they are all thrilled that you enjoyed your special family day with us and bowled over that you decided to write about it on TripAdvisor. Thank you again from all the team at the Dryfesdale.

"Fabulous hotel - Amazing food, Great staff"

5
22/12/2015

Just got back from a two night break at this superb hotel. We travel to this area every year, but have missed this hotel, what a shame, we have had a fantastic two nights here. The weather was awful, but the warmth of the staff and hotel made this into a lovely pre Christmas break. The room was large, well serviced and very clean. The staff excellent, and a special mention to the chef, the food was outstanding, so much so we eat here both nights, as food doesn't get much better than this - it's superb. Well done everyone. We will be back next year.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, WOW what a great review, the chef and his team are thrilled by your comments and all the team would like to pass on their personal thanks, we look forward to welcoming you to the hotel again in the future.

"Reasonable accommodation and friendly staff"

3
16/12/2015

The hotel is fine, the rooms a decent size and comfortable beds, there is some updating required. The staff in the main are very friendly and do their most to make your welcome an enjoyable one. I was also pleasantly surprised at the food served in the restaurant

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review the team are thrilled that you enjoyed your stay and food with us , we look forward to welcoming you to the hotel again in the future

"Wonderful hotel"

5
16/12/2015

Always stay here when returning from Belfast, cannot fault the place. Staff always very friendly and helpful, rooms very nice and meals excellent. Quiet location and always get a good night sleep, which is important to me when travelling all the time.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind review, we are always thrilled when we see returning guests again and again. Thank you for taking the time to write your review and we look forward to welcoming you to the hotel in the future.

"Great Hotel."

5
14/12/2015

Excellent hotel, all staff were very professional and polite at all times. I only stayed for the one night for a business trip, but spoke with other residents who had been there for a few nights and all were as complementary as I. Would definitely stay again, without hesitation

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear reviewer. thank you for a great review the staff are thrilled you enjoyed their service, we hope to welcome you for longer on your next visit. Thank you again for taking the time to write your review

"worth stopping"

5
10/12/2015

spacious room and tidy,excellent staff,good restaurant and food is very tasty served well,we ate every night in the hotel because of the variation of the menu,from when glen checked us in,to when we ckecked out the service from all the staff exceded expections

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your great review of the hotel food and service, we hope to welcome you to the hotel again in the near future.

"Excellent choice Coulnt have chaosen a Nicer Hotel to stay"

5
05/12/2015

The weather was Horrendous, we couldn't reach our original choice of Hotel due to the Very bad weather conditions Cumbria was hit by a severe Storm which caused floods and roads blocked. We Decided to head back home. but on the off chance. gave Booking Dot com a ring to see if there were any other Hotels nearby. No was the answer but they found a Hotel in Lockerbie in Scotland so we decided to go for it. Well this has never happened before because we always wait until the vacation is over to leave feed back. on Trip Advisor but in this case We decided to leave it after a couple of hours of our stay. The Driveway leading up to the hotel was impressive even in the bad weather The Reception that we received on arrival was even better. Glen was so friendly and made you feel at home in an instant and the check in was Smooth and Professional. The Room allocated to us was Spacious. Comfortable. Spotless with a great view over the fields and countryside.. Lyn who we met was very Attentive Friendly and looked after us as if we were regulars here .Very Impressed with the staff Very Impressed with the Hotel . This will be a must return to on our list. Looking forward to our meal tonight and to the rest of our stay here

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear reviewer, WOW, what a wonderful review , we are thrilled that you are enjoying your current stay with us, and we hope that you visit us again in the future, thank you for taking the time to write your review from all the team.

"Great hotel."

5
23/11/2015

Hotel was really lovely, the staff were so friendly, couldn't do enough for you, we booked on a bargain website, only paid £49 per couple for bb, tea and scones , and a glass of wine on arrival, couldn't fault it , rooms lovely,breakfast great, but the staff were so friendly, recommend it .

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for a great review, we are thrilled you enjoyed your stay with us, and keep your eye out for these one off special offers from time to time.

"Stayed for Wedding"

4
02/11/2015

First and foremost the staff at this hotel, make it worth the four stars I have given, on staff alone, 5 stars wouldn't be enough, they are friendly, welcoming and can't do enough for you. My husband and I stayed here 22nd and 23rd October during which we also got married in Gretna. We stayed in a four poster bedroom, which was quite small but had everything we needed and a nice, clean bathroom, the room was very clean also and the radiators could be turned down, so the temperature was also good. Unfortunately the bed was quite uncomfortable and the pillows weren't great quality, this is probably a personal thing, as we're lucky enough to have a lovely mattress at home. We ate in the hotel on the Friday night, which was steak night and we couldn't say enough good things about the food, it was really wonderful. I do think the room we stayed in was overpriced, but this is pretty detrimental, as there aren't many places to choose from in this area. The only thing lacking is a swimming pool, then it would be getting close to perfect.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review the staff are thrilled that you enjoyed your stay with us and wish to pass on their congratulations to you both, we look forward to welcoming you to the hotel again in the future. Many thanks again

"A excellent stop over."

5
01/11/2015

Great place to stay when travelling north or south along M74. Staff very welcoming and attentive to our needs. Very comfortable bedrooms and despite outside the motorway noise being great, inside the hotel the noise was totally abated

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, the staff are pleased that you enjoyed their service and we all look forward to welcoming you to the hotel again in the future.

"Our Wedding stay! Perfect!"

5
27/10/2015

My family and I stayed here for my wedding I had in Gretna on 25.10.15 then a reception at the hotel First of all the staff here are lovely! Can't do enough for you! Massive thank you to Lynne & Tom and Leigh for making our stay so perfect! The rooms are lovely with everything you need to enjoy a perfect stay. The food was amazing we had dinner in the restaurant on first night which was superb presentation portions and taste was divine also was the breakfasts and the wedding meals! Definatly recommend this hotel to everybody! We will definitely be back!

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, All the team are thrilled that you had a great day with us, all the team wish to add their own personal congratulations to you both and look forward to welcoming you back to the hotel in the future. Thank you again for your kind review

"Excellent £6 6 o'clock menu "

5
22/10/2015

Lovely location just off motorway just outside lockerby, excellent menu on Monday to Thursday 2 courses for £6 and never disappoints lovely staff alway clean and lovely place for a wedding lovely room set up .. Over look lockerby with lovely views

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, the 6 o clock club for £6 is extremely popular and really great value for money. We look forward to welcoming you to the hotel again very soon.

"Excellent hotel!"

5
17/10/2015

My wife and I were married 16/10/2015 and we stayed here after the wedding. Excellent room, excellent food and outstanding service. Glen and the team made us feel very welcome nothing to much trouble and will be definitely back again!

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for choosing the Dryfesdale to host your wedding reception, we are thrilled you enjoyed yourselves with us, and look forward to welcoming you to the hotel for your anniversary.

"Helpful staff. Nice hotel"

4
17/10/2015

Stayed here with a group for business. Staff were helpful and accommodating throughout making the event go smoothly. We had soup and sandwich lunches on two days, a private dinner and a meeting and all were handled smoothly. For example they put some sandwiches in foil for someone whose train was late Nice rooms with French windows opening to a view of a sheep field

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, We always try to go the extra mile to ensure all our guests are looked after. Thank you for taking the time to write your review.

"ARROGANT UNPROFESSIONAL MANAGER"

1
16/10/2015

Myself and my wife arrived at this hotel at around 10 oclock on a sunday night as i was working in the area. The receptionist was very friendly when we arrived and allocated us our room. At first glance the room looked ok, a little old fashioned but overall ok. On further inspection it seemed i would have to remove abot a dozen spiders from the rom before settling down for the night (the cleaners obviously dont do too good a job) The next morning i went off to work around 8 oclock, by 10 i had my wife on the phone in tears because the manager had told her she had to leave the hotel because we were only booked in for one night and she had no right to be in the room at that time, followed by him banging on the door telling her she had to leave (we were in fact booked in for 5 nights, the staff had mixed up the booking and put us in one room for the first night and another for the other 4) i immediately drove back to the hotel to sort out the situation, at which point the manager proceeded to deny the whole thing and insinuate that my wife was in fact a liar, sorry coward, but i dont think so. I would never again stay at this hotel due to the arrogant, cowardly, manager!! Best western, sort it out!!

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear reviewers, We have no idea who or what this is ?, as it has taken 11 months to write a review as they say they stayed November 2014 ?

"Engaging Human Staff"

5
13/10/2015

Fantastic location, wonderful views and an old fashioned quaint ambience, unlike the normal sterile premier inn, travel lodge hotels all to frequently visited. Food was exceptional and again unlike the normal foodservice gruel served in the previous mentioned establisments. And above all, staff that engage you in human conversations.. Highly recommended.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, We are thrilled that you enjoyed your stay with us, and the team really do engage with our customers, as you said treating them as humans, thank you again for the review and we hope to welcome you again in the near future

"Conference and Stopover!"

4
11/10/2015

Stayed here for two nights for a conference before heading north to Edinburgh - the hotel reception and public rooms have recently been very tastefully refurbished and are very smart and welcoming, hopefully the bedrooms will soon follow suit. The staff are just lovely, warm, friendly and helpful in fact exceedingly helpful. The food is excellent - the first night I dined in the restaurant off the normal menu - the service was efficient, the food was good and served on really hot plates - the warm bread, some of the tastiest I have ever had was a bonus. On the day of the conference coffee was plentiful and readily available and served with the most delicious, warm pastries - just little things make such a difference!! Conference dinner was excellent - really enjoyed my stay here!

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, hosting the Grayling society has been a real pleasure for us all and we are thrilled that the small things are appreciated. Thank you again for your review.

"Beautiful scenery and welcoming friendly staff!!"

5
09/10/2015

Wow! Where do I start? The view at the hotel is so beautiful!! We went up for a Gretna green wedding and spent our time getting ready in the hotel then celebrating in the hotel afterwards!! The sun was out so we could enjoy a walk around the grounds (and a chat with some sheep!) so Lush!! The staff, well they were friendly and helpful and nothing seemed to much for them! They made us feel welcome and that we were their only guests!! The food, well I couldn't fault the the food!! Such big portions but amazing value for money. Room service available if the restaurant is closed, and sandwiches made when we came back from the wedding seemed no trouble! The restaurant overlooks the gorgeous views and the hot Scottish breakfast served to the table when the hotel is quiet. (The hotel was full on our 2nd night so it was a buffet breakfast) fresh home cooked food which we couldn't fault!! They were especially helpful with personalising orders! Tea and coffee available in the rooms with the wicked power shower and beautiful views. Comfy bed and simple modern decor with traditional furniture. Just lovely!! I'd definitely recommend this hotel for a peaceful stay or a wedding!!! Just lovely!! Thank you especially to Tom the porter who dealt with a power cut and was very helpful throughout our stay! Well done to all the hotel staff!!! You should be proud!!

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, the views from the restaurant , lounge and garden rooms are truly beautiful, and the chef and his team thank you for your kind words regarding their food. Thank you again from all the team.

"Our wedding stay, amazing??"

5
08/10/2015

we stayed here 4-6th September 2015 as we're were getting married in Gretna green, we stayed in the bridal four poster suite, and was absaloutly beautiful! Spacious room, modern decor, lovely views. The staff here are so welcoming, nothing is too much trouble, Food I cannot recommend enough! The breakfast has a wide choice from cereal, yogurts, pastrys, fruit salad, to full cooked English, lots of fruit juices also. Evening meal, we were a party of 11 wedding guests we all orderd starter and main course and each guest commented on how lovely the food was presented and how nice it tasted. I cannot recommend this lovely hotel enough its beautiful and we will defiantly be returning.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your amazing review, all the team wish you both every happiness together and look forward to welcoming you to the hotel for your anniversary.

"Overnight Stay For The Mazda MX5 Club"

5
07/10/2015

I visited this Hotel recently with 24 other MX5 enthusiasts and had a great stay. The bar staff were most efficient when we arrived ready to hang up the car keys. We were given a private Dining Facility for our evening meal which was superb both in quality of food as well as efficiency of service. The rooms were well fitted out and there was no road noise at all despite being relatively near the Motorway. Breakfast the next morning was first class followed by an efficient check out. All in all....... an all round great visit

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your review, we are thrilled you enjoyed you group get together here at the Dryfesdale, and we hope to welcome the group again in the near future. Many Thanks again.

"Wedding "

5
03/10/2015

From the time we got there it was fab the hotel was great so clean & tidy we stayed there as part of my wedding package we had a 4 poster bed & a huge tv the people couldn't do enough 4 us the food was spot on everything about it was superb I wud definitely go back again

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your great review, the 50 inch tvs in the new four poster suites are amazing and thrilled you got to experience them, congratulations again on your wedding and we hope to welcome you to the hotel on your anniversary.

"Thanks Tom"

4
02/10/2015

We booked the four poster room (room 4) for one night as a bit of a treat, having not used any of the more recently re-furbished rooms previously. What a fabulous room! Large, comfortable and beautifully decorated with great views out of the front of the building. Dinner was a mixed emotion as one of the steaks (a large fillet)was not cooked properly, however (and it is a big however) the response of the staff to this failing was first class. Tom was friendly and professional and spent time with us trying to compensate for the problem, to the point where it didn't spoil our evening at all. The starters (scallops) were cooked to perfection and the vanilla panacotta dessert was delicious. Despite the issue with one of the steaks (my large sirloin was cooked perfectly) we had a wonderful evening and overall our stay lived up to the high expectations that we have for the Hotel and the staff. Thank you Tom for looking after us and we are already looking forward to our next trip up to the Dryfesdale.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you for your kind review but thrilled that Tom looked after you and you enjoyed our new luxurious four poster suites, we look forward to welcoming you again in the future.

"Parents Golden Wedding Celebrations"

5
28/09/2015

Enjoyed a lovely stay here recently only downside was it wasn't long enough. We stayed here as a family to celebrate my parents Golden Wedding and renewing of the vows at Gretna Green. The staff were all very helpful and attention to detail at the Golden Wedding Breakfast was fantastic. Breakfast the following morning was just as delicious. Rooms great size (and we had an extra bed in for my daughter). Lovely and clean. Lovely views and patio were a bonus. They accomodate myself and the rest of my family in rooms next to each other which was great. Thoroughly recommend this hotel and hope to visit again.

wrighty147, General Manager at BEST WESTERN Dryfesdale Country House Hotel, responded to this review
Dear Reviewer, Thank you or your kind review, Tom is a real star at the hotel, along with all the team they always try to ensure everyone has a great stay with us. We look forward to welcoming you all back for your parents 60th anniversary celebrations, but hopefully before then. many thanks