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Les Violettes Hotel & SPA Alsace, BW Premier Collection, Jungholtz

4.0/5  - basé sur 1141 notations.
Thierenbach, 68500, Jungholtz, France - Ver el mapa
Les Violettes Hotel & SPA Alsace, BW Premier Collection - Vista Exterior El Les Violettes Hotel & SPA Alsace, BW Premier Collection se encuentra en el centro de Jungholtz. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Con unas magníficas instalaciones totalmente renovadas, el Les Violettes Hotel & SPA Alsace BW Premier Collection® le ofrece grandes niveles de paz y tranquilidad y la mejor gastronomía en la región de los Vosgos. Nuestra galería cubierta cuenta con vistas a la exuberante campiña del valle protegido de Thierenbach. Aquí encontrará un auténtico remanso de paz donde disfrutar de la naturaleza de los alrededores durante todo el año en unas cómodas mesas. El hotel Les Violettes Hotel & SPA Alsace, BW Premier Collection® ofrece una inmejorable ubicación en este enclave de peregrinación dedicado a la Virgen de la Esperanza de Thierenbach. La basílica es una auténtica joya que atrae a cada año a un total de 300 000 visitantes. En este entorno de genuina naturaleza que causa sensación entre los visitantes, podrá disfrutar de exquisitos platos en nuestro restaurante gourmet. Durante su estancia podrá disfrutar igualmente de numerosas actividades.

BW Premier Collection

Les Violettes Hotel & SPA Alsace

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Los puntos fuertes del hotel

  • Spa
    Spa
  • Piscina climatizada
    Piscina climatizada
  • Aire acondicionado
    Aire acondicionado
  • Bar-salón
    Bar-salón
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Servicio de masajes
    Servicio de masajes
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Basado en la opinión de 1141 huéspedes
NOTA EMITIDA
Excelente
411
Muy bueno
342
Normal
211
Malo
126
Pésimo
51
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
96
De negocios De negocios
42
En familia En familia
104
En pareja En pareja
802
En solitario En solitario
9
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"A wonderful place to get away"

4
11/07/2018

This hotel is in a wonderful, peaceful location for forest walks, discovery of la route des vins, near-by tourist sites or to simply relax. The staff are very welcoming and efficient. Our superior room in the Romantic Annex (which is connected to the main building) was very spacious and the small terrace overlooking the well-maintained gardens and valley was much appreciated. Unfortunately, no parasol is provided on the terrace so when it gets very hot you can't sit outside due to the direct sun. The bed and linen were of superior quality. The flat screen television is a way bit too low to comfortably watch TV from the bed. The bathroom was good, although the bath (with a shower) was very high and somewhat difficult to get into if you have knee problems. Upon request, it is possible to have a similar room with only a shower. What was a bit disappointing was the two-in-one shower gel/shampoo – a bit of a let-down for a spa hotel. The spa facilities are very good and access was included in the price of our room. My husband and I also used the paying spa facilities (massage, etc) and were happy with the service. The hotel is very clean and well-maintained. The two restaurants were a BIG disappointment. The Brasserie has a very limited menu and is only open in the evening. At lunch you can eat in the "Violettes" restaurant, which offers you the same menu as in the Brasserie, plus a buffet with the option between two main courses (the vegetarian option coming from the Brasserie menu). In the evening, the "Violettes" offers a set menu and it is not at all clear that you can use the menu as "a la carte", and have to request the prices. Fresh produce is used in both restaurants, hence the limited menus, but the quality of the cooking left a bit to be desired for a 4* hotel (over-cooked fresh pasta drenched in sauce on the first evening and an over-cooked steak the following lunch, plus slightly undercooked boeuf bourgignon). The restaurant staff are welcoming and efficient. Due to the limited choice, after 3 nights at the hotel, the menus became very boring. There is another restaurant in the village belonging to the same company if you decide to walk down. There is an excellent choice for breakfast, but the fresh orange juice is not chilled and not regularly stirred. The scrambled eggs and bacon were inedible, but the freshly cooked omelettes were very good. Despite my disappointment with the restaurants, this is now my top hotel in Alsace and I will certainly return.

"Beautiful hotel and beautiful location"

5
01/07/2018

Gorgeous retreat in the forest. Rooms were very comfortable and big. Dinner was top quality. Breakfast was everything you could wish for except no kugelhaupf (spelling?) A grande assortment of meats, cheeses, yogurts, cereals, nuts, juices greeted us each day.

Les_Violettes_Hotel, Responsable relations clients at Les Violettes Hotel & Spa Alsace, BW Premier Collection, responded to this review
We thank you for your stay and this pleasant feedback. We are sorry that you could not have some Kougelhof, but we do serve this traditionnal plate for Breakfast and even during the afternoon. We hope that you can get some for your next visit.

"Great location for good food and relaxation"

5
30/04/2018

Stayed in the hotel for 2 nights, combining a trail run on the Grand Ballon with a visit to Colmar. The hotel has a wonderful calm location middle in the nature. The rooms are of excellent quality with a balcony, with a large bathroom and separate toilet. The spa, the pool and the outside area are very good. And maybe the best part, was the quality of food: really excellent. Price per night is relative high for such a hidden hotel in the woods, but it includes the use of the spa and pool, and you get a lot back for it.

Les_Violettes_Hotel, Responsable relations clients at Les Violettes Hotel & Spa Alsace, BW Premier Collection, responded to this review
We thank you for your stay and this feedback. We are pleased to learn that you enjoy your stay, and we look forward to welcome you again. Best Regards

"Excellent food and ambience but average service"

4
26/01/2018

The hotel is situated at the edge of the forest in a calm spot. The rustic style of the main house is nicely combined with the (2007) added spa area and additional guest wing. The food was excellent and I would return just for dinner. An area to improve however is the service. Orders get forgotten, smiles are missing and you don't get their attention when needed.

Vanessa W, Responsable relations publiques at Les Violettes Hotel & Spa Alsace, BW Premier Collection, responded to this review
Thank you for this note and your comment. We are sorry for this little incident with the service. Best regards, the Violettes team.

"wonderful stay"

5
02/08/2017

This hotel it's a great combination of lovely nature, excellent meal (we had two dinners at gourmet restaurant and every time it was great meal), relaxing atmosphere and amazing spa area. It offers a great variety of baths, saunas etc. If you come here with your dog, it's a right place as there are a lot of green around of the hotel area. The only what i would recommend to enhance is to put some additions to breakfast buffet. like for example some soya drinks/yogurts, more variety of goat cheese, a bit more selection of bread and some part of vegetables. would come again.

, Responsable relations publiques at Les Violettes Hotel & Spa Alsace, BW Premier Collection, responded to this review
The Violettes team thanks you very much for this note. We hope to see you soon again. Best regards, the Violettes.

"Very nice and relaxing experience"

4
28/02/2017

My wife and I made a two days / night excursion. The Hotel - Spa is set in a hilly and dense forest area with a nice open view. There are various buildings offering different room styles. The main building contains the spa, the "brasserie" and the "gourmet" restaurant. The bedrooms in this building are of "alsacien style": warmly welcoming as clothed with wood and rich tissues offering a nice atmosphere that can be enriched with a romantic wood fire in a closed chimney. The area is very calm completing the high quality bedding in securing a very resting sleep. The "brasserie" offers a reduced but well balanced offer of dishes. Worth to mention are the Thai salade and the raviolis with truffle. The champagne rose was perfect. The spa offers a large variety of baths, saunas, jacuzzis which access is included in the room scope. You can complete the whole with a series of treatments (beauty, well-being) offered by the local team (reservation required). The "gastronomic" restaurant is worth the stay. The fois-gras is delicious and presented in a unique and very original way. The rest of the dinner was continuous delight. The breakfast buffet is an experience on its own with a large variety of high quality products. The staff we met were all friendly and attentive to our needs, sometime anticipating them. We will repeat.

, Responsable réception at Les Violettes Hotel & Spa Alsace, BW Premier Collection, responded to this review
Thank you very much for this comment. We hope to see you soon again. Greetings, the Violettes staff.

"Great hotel, lousy Brasserie. Close to Basel."

3
04/01/2017

Just spend 1 night from 1/1 to 2/1 in Les Violettes. Didn't expect a lot, but I was pleasantly surprised. The hotel is not exactly super luxurious and the room was slightly run down, but what the hotel misses on modern hightech luxury, it certainly has in "ambiente" and cosyness. And the room was big and clean and well functioning. We went to the Spa and that was also a nice surprise. The pool (ind-door/out-door) was fairly big and invited for a swim. (The heated water was maybe a bit too cold for my taste, but I also like it very warm). And the sauna's were super and well kept. When we went to dinner at the Brasserie the good impression was spoiled !!! In the beginning we were the only guests but soon it became quite full. At least the waitress had enough to do. This meant that we were kept waiting quite a lot (on water, then on the wine). We ordered two cheeseburgers, one normal, one well-well done. When they finally arrived they were both medium rare. So one went back to the kitchen. Then we waited for another 25 mins till the burger came (meanwhile mine was cold), ... again medium rare !! The waitress saw the problem and took it back to the kitchen. She then announced that we would get two new burgers. After having waited for another 30 mins she came to our table and told us that it was not possible for the kitchen to make the burgers (although other guests was served burgers!!!). Would we like to have our dessert ?!!!!!??? What kitchen can't make a burger well-well done ??? How difficult can that be?? Anyway.... we went to bed hungry, but the breakfast the next day was actually quite nice. All in all we had a very good impression of the hotel and a nice Spa hotel less than 50 mins from Basel is great. We may wanna come back to the hotel and try the Brasserie again as we think it must have been a super off-day for them. At least we hope.

"Really great"

5
04/12/2016

The staff were so helpful,friendly,warm and accomodating. They went out of their way to help us. The rooms are quite large so ideal for families with kids. The spa is well equipped.overall great relaxing stay in a lovely environment

Vanessa W, Responsable relations publiques at Les Violettes Hotel & Spa Alsace, BW Premier Collection, responded to this review
Thanks for your comment, we hope to see you again for a next visit, greetings , the Violettes team.

"Great place and great staff but management needs to react !"

4
16/08/2016

We stayed 3 nights, the room was great and we had dinner every evening at the Brasserie as we had heard after the first evening that service was very slow in the gastronomic restaurant. In the event management reads my comments (and they should), they should give a good raise to the waiter who was all alone for the entire brasserie restaurant and he was very professional despite being late in taking orders and serving everyone. He did it in a way where he managed to keep most of us happy despite the delays. Quality of the food is very good. But clearly he needed to handle some very upset customers who left as they did not want to wait any longer, not his fault but you could guess that the restaurant was understaffed despite a long holiday weekend. On another note, management should make sure that the outdoor pool is available for people to have a swim before breakfast. The first morning was fine but on the second and third morning, the pool shutter had been put for the night and we were told that it had to be retracted by the spa staff which only arrived at 10 am. No possibility for a swim before breakfast which is a great pity as the weather was beautiful. We came mainly to visit the area and to rest and as we wanted to return to the hotel to relax in the afternoon, this was spoiled by 2 church services which were amplified by external loudspeakers from the nearby cathedral and lasted 3 hours each on day 1 and 2. Why impose this to everyone ? If people want to go the the services, they can do so ! We therefore could not relax by the pool and had to stay in our room with the terrace doors shut despite the beautiful weather. Management should negotiate with the church and communal authorities. The hotel deserves to offer quiet and quality to the customers. We would love to come back but will wait to hear that changes have been made to make our stay more relaxing and enjoyable !

"Perfect relaxing weekend away! "

5
16/07/2016

This weekend was just what we needed. It was quiet and relaxing and the food was pretty amazing. To have the spa options and pool to relax in was really great and top class. The rooms look a little dated but still really nice and clean. Looking forward to coming again and exploring more of that local country side.