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Best Western Hotel Harvest Inn & Suites, Grand Forks

4.5/5  - basé sur 204 notations.
3350 32nd Avenue S, 58201-6016, Grand Forks, United States - Ver el mapa

El Best Western® Harvest Inn & Suites goza de una excelente ubicación en la calle 32nd Avenue junto al centro comercial Columbia Mall y frente a establecimientos como Target, Kohls, Menards y otras fantásticas tiendas y restaurantes. ¿Se encuentra de visita en la ciudad para asistir a un concierto, a un partido de hockey o a cualquier otro evento especial? Nuestro hotel se encuentra a menos de 10 minutos de la Universidad de Dakota del Norte, el Ralph Engelstad Arena y el centro de eventos Alerus. Nuestros huéspedes podrán disfrutar de unas amplias y cómodas habitaciones de primer nivel con una gran cantidad de modernas instalaciones y servicios entre los que se incluyen acceso gratuito a Internet Wi-Fi, camas Beautyrest® con acolchado doble y radiodespertadores inalámbricos Sound Dock. Nuestra cómoda tienda Market Pantry abierta las 24 horas ofrece una gran variedad de tentempiés, bebidas y artículos de primera necesidad. Recupere las energías tras un ajetreado día en nuestro gimnasio o con un baño en la piscina o en la bañera de hidromasaje. Nuestro desayuno caliente completo gratuito le permitirá comenzar su mañana de la mejor forma y el Harvest Inn le servirá sus especialidades preferidas. Disfrute de interminables raciones de tortitas, gofres, variada rotación de carnes, huevos revueltos, fruta fresca, una amplia selección de cereales y yogures y suministro ilimitado de jugos fríos y café 100% Arabica. El Best Western® Harvest Inn & Suites ofrece a los viajeros de negocios todos los servicios e instalaciones que puedan necesitar durante su viaje, incluyendo acceso gratuito a Internet de alta velocidad inalámbrico, escritorio en todas las habitaciones o nuestro centro de negocios. ¿Necesita un poco más de espacio? Consulte la disponibilidad de nuestra sala de reuniones con equipamiento completo.

Best Western

Hotel Harvest Inn & Suites

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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 185 huéspedes
NOTA EMITIDA
Excelente
112
Muy bueno
52
Normal
14
Malo
3
Pésimo
4
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
15
De negocios De negocios
16
En familia En familia
99
En pareja En pareja
59
En solitario En solitario
8
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Great stay, great location, couldn't ask for more"

5
12/09/2018

We stopped off for one night with a points stay in July during our summer holiday. Family of 5 so we got one of their "suite" rooms. Check in went without a glitch, the room was updated and the suite was great as it had a separate area with a pull out couch and TV. Our oldest had that area to himself and the remaining four slept in the main section (either doubles or queens). Tons of restaurants and shopping options just outside of the hotel which we enjoyed. Hotel was clean, service was smooth and we had a comfortable one night stay, that's all we could ask for!

"Great Price, wonderful stay"

5
09/09/2018

We stayed for one night while travelling through to our destination and again 1 week later on our way back. We had our small dog with us. The staff were great and even had a treat to give our pup! The room was spacious and clean with a sitting area and separate bedroom with king bed. There was a fridge and microwave, desk, sofa and chair. The pool area and hot tub were well maintained and warm. The breakfast was very nice with hot selections. It was within walking distance of the Columbia Mall and many restaurants. WiFi was free and very good. Very nice, quiet stay for a very reasonable price.

"Weekend get away to Grand Forks."

4
04/09/2018

Our check in was a little early but the staff was excellent at helping us out by allowing us to use to the pool well we waited for our rooms. They checked in on us to make sure we were good or if we need anything. Then on checkout they asked again if everything was good and if there was anything we needed. The customer service was excellent. I haven't seen that type of service in a long time.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for taking the time to let us know about your stay. We are glad you enjoyed it. We especially appreciate the compliments with regard to the staff. We hope you will continue to stay with us, when in Grand Forks. Thank you, again.

"Great stay in Grand Forks."

5
02/09/2018

Great motel. great staff, perfect location. We were very happy with this motel and would definitely recommend this motel. The room were assigned was very nice and the motel location is close to loads of restaurants and shopping.It was easy to get to and easy to head out the next day on our way East.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for letting us know about your stay. We are glad to see you enjoyed your stay and found the location convenient. We especially appreciate the compliments with regard to the staff. Thank you.

"Great value !!"

4
29/08/2018

Quietest hotel I've ever stayed in. No hallway noise. Never heard anyone above or below either, no doors shutting. Bathroom has granite countertop but small surface to get ready. Awesome glass shower. However....Bathroom fan is insanely LOUD. Cannot have a conversation from bathroom if its on and cannot sneak into bathroom to use it in morning because Fan comes on with light switch & wakes everyone up. This was super annoying. Great room though overall. And breakfast was pretty good too. Great value for $77 a night !!

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay with us. We appreciate you letting us know what you liked, as well as, areas we might check and correct for our next guests. We hope you will continue to chose us, when in Grand Forks. Thank you, again.

"Pleasant Stay"

5
28/08/2018

We decided to make reservations on our way in from Minnesota. While en route we hit a deer. I called and spoke to Angie who held the room. The whole staff has been very accommodating and made our stay worth it. We will definitely stay here again if in the area.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for letting us know about your stay. Sorry to read you hit a deer on the way, but we are glad you made it safely. Thank you, for the compliments and mentioning Angie. I will make sure to let her know. Thank you.

"Two thumbs way up"

5
27/08/2018

Great customer service, clean rooms, big soft comfortable beds, pool area was a bonus, clean and well kept and the hot tub was hot! Hot breakfast is always a hit with us and this one was good, not great but good.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay with us. We are glad to see you were able to relax a little and take advantage of the hot tub. We also appreciate you liked the breakfast. We hope you will continue to stay with us, when in Grand Forks. Thank you.

"Nice stay !"

4
26/08/2018

This location tries to go above and beyond to take care of their guests ! We were upgraded and the room was clean, bed comfortable and they checked in nightly to make sure we are OK .. Annette was the most professional manager by far. The breakfast staff was friendly and attentive making sure all guests were taken care of and made sure to interacting with all the guests. . I would say that although the breakfast was fine these hotels need to tweak it slightly each day as folks stay on average 1-3 day's and it gets boring really quick !

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much for taking the time to let us know about your stay. We really appreciate the compliments. I know, I especially do. And, we will take a look at your recommendation for breakfast. Thank you, again. -Annette

"Wonderful stay!"

5
25/08/2018

We just spent two nights at the Best Western Harvest Inn and Suites in Grand Forks. We had a very enjoyable stay. The check in staff was friendly, prompt, and efficient. Kate even called our room after we checked in to make sure everything in our room was ok. Our room was comfortable and clean. Nice hot shower and soft fluffy towels. Breakfast was the standard scrambled eggs, cereal, toast, yogurt and waffles. Our checkout was also friendly, fast, and efficient. We will stay there again in the future, without a doubt!

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for taking the time to let us know what you liked about your stay. I will make sure Kate knows you mentioned her. It is always appreciated. Thank you.

"Stopover"

5
24/08/2018

Early flight, needed to stay in Grand forks. BW nice choice. They take care of their rewards member, they ensure things are good in the room. Nice and clean facilities, comfortable bed. Will stay again

"ORIORDANT"

4
24/08/2018

We stayed here one Sat. night. We were impressed with the well mannered young man who checked us in. We were allocated a clean comfortable room, we had a good nights sleep. We enjoyed our breakfast, many choices and well stocked.

"Classic Hotel"

4
22/08/2018

The person working the front desk was lovely and provided us with a fun check in experience. Our room was clean and quiet. The bed was comfortable, and the husband really enjoyed the breakfast buffet. Overall a good value!

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for letting us know about your stay with us. I am glad you enjoyed your check-in with Carlee. I will make sure to mention it to her. We also appreciate the compliments with regard to our BeautyRest beds and the breakfast. Thank you.

"A nice place to stay"

4
20/08/2018

Staff was very friendly. Breakfast was OK. Pool is a little chilly but didn't stop us from swimming.. I would stay again if I came through. Hotel was quiet for the most part. Staff took care of most problem right away (TV to loud during the late night )

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay. We are glad to see you would stay with us again. We have checked the pool temperature and everything should be in line. We generally keep it at 82 degrees. You will have to make sure to let us know how you find it, the next time you are here. Thank you, again, for letting us know.

"Disappointing Stay"

2
19/08/2018

The bathroom was very dirty. Did not stay for breakfast. The area had little to no food available and was not clean. We decided to go elsewhere for breakfast. This was our first stay and likely our last. The employees were nice.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay with us. I was disappointed to see your room was not guest ready and I would like to apologize. I would also like to apologize for the disappointing breakfast. We definitely did not put our best foot forward this weekend. Should you like to try us again, please contact me. Thank you, again, for letting me know.

"Solid value hotel"

5
16/08/2018

When we come to ND it's related to UND student. We have been staying at the Hilton until we had a poor experience. Trying the Best Western for the first time and I plan to stay again. Clean and up to date property with professional staff and free breakfast. The location is just fine with the mall just across the way.

"Nice hotel"

4
15/08/2018

The hotel itself is clean and updated. We were able to check in 2 hours early cause we had an infant with us. Had to switch rooms the 2nd night due to excessive noise above us. Little insulation between rooms.

"Home away from home"

5
08/08/2018

After a devastating injury to our daughters leg she was unable to be transported home after surgery due to the length of the trip. We took a room at the Best Western for two weeks to care for her. The staff met our every need and were extremely helpful and made sure we had what we needed. Staff made a difficult time easier for us.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for taking the extra time to let us know about your stay. We enjoyed having you and hope you will return under more relaxing circumstances. Thank you, again. We appreciate it.

"Happy with our choice for the price. "

4
08/08/2018

We came down from winnipeg to do some shopping and looked for a hotel with a good rating and reasonably priced. Located near the mall and the box stores as well as restaurants is a bonus. Staff was friendly and accommodating, they offered us a free upgrade as we were 4 adults to a room. Much appreciated. Rooms are nice and clean and modern looking. Hotek has a nice indoor pool but we didn't get a chance to use it. Free wifi and breakfast. Would definitely stay again.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay. We are glad to see you were able to enjoy one of our suites. Hopefully, it gave you some extra space, as well as allowed you to enjoy each others company. We will look forward to having you stay with us, again. Thank you.

"do it"

5
07/08/2018

very reasonable,clean,updated,would book again.close to shopping,food.As nice as a hampton,easy on ,easy off the interstate,gas station next door.Staff was pleasant,obviously had some training.Rate was as booked

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to rate your stay with us and let us know what you liked the most. We appreciate the compliments and hope you will continue to stay with us.

"Love Best Western"

5
01/08/2018

Love Best Western. Room great. Staff wonderful. Breakfast included is always tasty and has a great variety. Hotel located in great part of Grand Forks, easy access to everything. The décor of the hotel has been updated and is very relaxing. As well as the A/C worked really well. We go to Grand Forks as it is an quick and easy getaway from Winnipeg. The Best Western makes it easy and enjoyable. The complimentary breakfast is one of the best we have had. There is fruit, cereal, eggs, bacon (some mornings) , ham and sausage patties. Make your own pancakes and waffles. As well as ta variety of breads for toast. I am probably missing something. And the coffee is great.

"Great hotel with lots of services close by."

5
30/07/2018

We just spent 3 night at the Best Western Harvest inn. We arrived late in the afternoon with our 2 dogs and check in was a breeze. We had a King suite on the 2nd floor over looking the pool. The room was spotless and the extra sitting are was real nice. We used the pool everyday and was nice with it being so hot outside. The breakfast area was roomy and had plenty to eat for us in the morning. The staff were very helpful with our dogs and even gave them treats! The hotel is in walking distance to many shops and good places to eat. We really enjoyed our stay and would recommend the hotel, and will return if we go back to Grand Forks

Annette A, Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for letting us know about your stay. We are glad to see you enjoyed your stay and liked your room. We always look forward to our guests who bring their pets -It's always fun to see their friends. We hope you will continue to stay with us when you are in Grand Forks. Thanks, again.

"Great Hotel"

5
29/07/2018

Great Hotel in the heart of everything,shopping restaurants, all major stores. Hotel is very clean and has comfortable beds. This is our new hotel in Grand fork and will be back for sure. I highly recomend.

"Clean, modern, quiet!"

5
21/07/2018

Stayed here 1 night with pets and a travel trailer. Check in was quick and easy, and front desk staff was very friendly and a pleasure to deal with. Had a pool side room (228). Was a bit humid, but once I set the thermostat into the low 60s, it did cool down. Maybe the cleaning staff should do this when cleaning? The room is clearly just updated and is very modern and clean. We could not hear the pool patrons at all, which is a testament to the work to update this beautiful property. The carpet has stains which are a bit unsightly, but didn't detract from my comfort. Beds are comfy and clean with just enough pillows. I think 4 should be standard on a queen, not 3. I'm confident that I could have received more if required. Close to anything you could need. The parking lot is a bit cramped but that's not a big deal. Overall a great hotel. Not sure how to fix the humidity issue, and maybe update the carpets (I'm not the first review here to notice this). 10/10 would recommend to friends and family, and will return!

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Brendon, Thank you, for letting us know about your stay. We appreciate you taking the time to let us know what you liked, as well as some good suggestions on things we might change. I will make sure to pass along your comments, especially those regarding the carpet. Although, I really like the color and pattern, they were probably not the best choice for our hotel. And, I'm sure they will be something to consider for the next time we do renovations. Thank you, again,for your recommendations and we will look forward to your return.

"The very best in Grand Forks "

5
17/07/2018

My wife and I decided to stay here on our way to Winnipeg and this was a great stopover. All of the staff members were friendly and helpful. We paid a fair price here. Our room was big and spacious and clean. The bed was comfortable and the sheets were fresh and clean. The hotel is easily accessible from I-29 at Exit 138. And there are quite a few stores and restaurants nearby for added convenience. We will definitely stay here again

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for taking the time to write a review and for the wonderful compliments. We appreciate them and hope will look forward to your next stay.

"Already booked again"

5
13/07/2018

Quiet and clean. Close to restaurants and shopping. Pool and hot tub was warm and clean.Experienced no issues, friendly staff. Already booked another stay for an upcoming event in the area. Felt it was a good value for our money.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay. We are glad we were able to provide you with a comfortable stay. And, especially happy to hear you have chosen to stay with us again, the next time you are in Grand Forks. Thank you.

"Great stay"

5
06/07/2018

We had a great stay here. The front desk staff were so helpful! Really went above and beyond to help us out and answer our questions. Room was comfortable and pool was nice. Overall a great stay, would recommend

"Nice hotel, but don't stay poolside."

4
01/07/2018

Updated hotel with safe parking and close proximity to food and shopping. Hotel was very clean with exception of over filled trash cans that no one seemed to want to empty. Really liked the breakfast area and great selection of food. Our poolside room was VERY warm and humid. I set the thermostat at it's lowest setting, 63 degrees, and the fan on it's highest setting. This helped some, but still wasn't comfortable. I have to speculate they have mold problems with humidity this high in the rooms. Do not stay poolside. We would definitely stay here again, just not poolside.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay. We are glad you enjoyed it. I am not sure what room you were in, in order to check the A/C unit. They will generally cool the room successfully at 63 degrees, unless there is a problem with the unit itself. Thank you, though, for making us aware, we need to double check for units that are not working right. -Annette

"A lot of motels in Grand Forks BUT this is the one!!!!"

5
30/06/2018

First off I want to thank Kate and Hannah for making me feel welcomed and upgrading me to a suite!!! This room was the cat's @zz!!! So clean and large. Had a living room with a TV, sofa, chair and desk with a comfy office chair, too. Extra bedding in closet for the sofa bed. The bathroom was all inclusive and the towels were oversize and soft!! The king size bed was so comfy and the linens weren't scratchy; and lots of pillows!! The bedroom was a totally separate room with a door to close for privacy and also had a TV. The breakfast was GREAT, you don't see fresh grapefruit cut in half and wrapped separately on ice very often. Also had a pancake machine. One day they had sliced smoked ham with the eggs! Very nice assortment and something for every taste. Very well maintained breakfast. The pool area is very relaxing and enough area to sit and enjoy a card game if you wanted.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, Janell! We appreciate the compliments and enjoy having you as a guest of our hotel. -Annette

"Clean, nothing fancy"

3
26/05/2018

Hotel is clearly older, but has all been renovated. Room was mostly clean, lots of stains on carpet and bathroom tub grout was gross looking. Everything else was clean. Overall, clean and had comfortable beds. Small room and tiny bathroom.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay and the condition of your carpet and shower. We do try to stay up on the carpet cleaning and are looking at replacing a few that we cannot get the stains lifted from. We are glad you thought we were clean and comfortable over all. And, we hope to have another opportunity to have you stay with us again. Thank you.

"Great stay, will definitely stay here again!"

5
23/05/2018

Stayed for two nights. Nice sized room with king sized bed. As advertised which is nice. Bathroom a bit small, but did the trick. Pool area nice with several tables and chairs. Kept clean. Free breakfast was also pretty decent and offered enough for a quick breakfast. Location was great, close to most of the outlet stores and the mall. I forgot an item in the room. I figured no point in calling, but I did anyways. Hotel found my item and have mailed it back. I was very impressed with that as I've had similar situations at other hotels and they were no help. All in all I would definitely stay here again when in Grand Forks.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to review your stay with us. We appreciate the compliments and are happy to have been able to return your lost item, to you. We hope you will continue to stay with us, when in Grand Forks. Thank you, again.

"2nd stay to see our college student"

3
14/05/2018

The first time we stayed we had a king suite and the second time we had a double. For four people the King Suite was a lot bigger. The bathroom fan never shuts off so if someone in your room is trying to talk to you while getting ready in the bathroom, you can't hear them. Bed are comfortable and staff are very friendly. Breakfast was average.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay. Our suites do have a little extra space with the second room. Makes it a little more comfortable for visiting and getting ready. I am sorry about the bathroom fan. For some reason, they are all connected to the light switch. I will make sure to pass the information along, for any future plans. Thank you, again, for staying with us.

"Great Stay"

4
29/04/2018

Stopped in on the dr be south to stay the night. The hotel is right off the highway and very close to restaurants, shopping, gas and Starbucks. Jacob checked us in and was super pleasant - even took the time to show us a room before we booked. Rooms are very clean and nicely updated with very large showers and a separate bedroom area. Breakfast offered warm scrambled eggs and no sausages or bacon (or any meat) but it's free! It was enough to get us on our way.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much for taking the time to let us know about your stay. We are glad you enjoyed it and appreciate you mentioning Jacob. We hope you will continue to stay with us, when in Grand Forks.

"Very nice hotel and clean "

4
24/04/2018

We stayed at this hotel for 1 night on our way home from Phoenix. Price was reasonable; rooms are recently renovated and the bed was very comfortable. Disappointed that pool was only open until 10pm and free continental breakfast was only from 6-9am. We didn't get to do either.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for letting us know about your stay. I am sorry to see you did not get to use the pool or have breakfast. We close the pool at 10, in order to allow those rooms around the pool a chance to settle in for the night. Should you miss breakfast again, let us know. We can usually make sure you get a little something. Thank you, again, for the review.

"Excellent place"

5
23/04/2018

This was my first time in this hotel since the remodel, everything was very clean and appeared to be new. The staff seems to take true pride in their work and in guest satisfaction. I will be staying here again when I am staying in the area

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you. We are glad you liked our new look and our staff. We will look forward to having you stay with us again. Thank you.

"Horrible pool"

1
20/04/2018

was there for a friends weekend. Our kids came back with first degree burns because of the chlorine, bleached bathing suits and tarnished silver jewellery. When speaking with manager, I was told that it wasn't their pool. We were 9 families. All of which had issues with the chlorine in one form or another.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to review your stay with us. We are sorry to hear about your children, and the swimsuits and bracelets. Chlorine can lighten some types of swim wear and have an effect on jewelry. We were most concerned about the reaction of your family and are confident our pool chemicals are in line and all our equipment is working correctly. As we have mentioned before, our pool has an automatic feeder that reads the chlorine level and it does shut the chlorine off it is high. Our maintenance man also checks the chemical levels, just to make sure. And, after speaking with you, we had the city test our pool and our pool supply company double check the equipment. Both found everything in order.

"Location, Location, Location"

5
18/04/2018

was very pleased with our 2 night stay, very fast and friendly service, clean and well laid out room, I admit we were there during the week in April, and weekends may be a lot busier, but was very happy with our stay.

Annette A, Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you. We appreciate you taking the time to let us know about your stay. We are glad you enjoyed it and found our location perfect. We hope you will continue to stay with us when in Grand Forks.

"Nothing to get excited about but nice"

3
09/04/2018

Due to many events happening in the Grand Forks area the weekend we were there, we were VERY LIMITED to what hotels were available (like 2). We decided on the Best Western Harvest Inn and Suites for the rating, reviews, and price. I called the hotel the day before we were to arrive to request a quiet room away from the pool and elevator. Upon checking in, the employee made note we requested that and was able to accommodate the request. Check-in was easy and relatively quick. Parking lot is not equipped to handle vehicles with trailers; however, they have an agreement with Aspen Dental next door about using their back lot for such parking (along with overflow). Now I read how this hotel was recently renovated. The lobby and breakfast area was modern and updated. The rooms were redone too but at a much cheaper expense. Only one elevator and it is older and not super fast. Our room was definitely in a much quieter zone than by the pool. Simple room. Nothing special. Bathroom is small and the switch operates both the light and fan at the same time. I never understand hotels that do that -- especially with bathroom in close proximity to the bed ~ disturbs others in the room during the night (personal thing, maybe). Bed was comfortable. Pillows could be a but fluffier. Nice desk area with an actual desk chair. Woke up to loud people in the hallway around 12:30. I was told by front staff that quiet hours started at 11:00. Called down to the front desk and they took care of the people very quickly. However, they decided to come back into the hallway within 10 minutes of being told to quiet down and go to their rooms. I, once again, called the front desk and they apologized for the disturbance and took care of it. This time it worked. Rooms are pretty sound proof - didn't hear noises among neighboring rooms. We were on the third (top) floor so I cannot tell you about hearing people above the room. This hotel was nice and I'd stay here again. It's an average hotel with nothing special about it - that the reason for my three star rating.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to review our hotel and your stay with us. They were well thought out comments and much appreciated. Thank you,

"GREAT HOTEL FOR DAY OR WEEK"

5
03/04/2018

This is a nicely laid out hotel with rooms around pool on the main floor. Quieter rooms on top floor. The staff is efficient, caring and very professional. Rooms are clean, comfortable and roomy. Good internet, bathroom is clean and breakfast is very good. Good place for the day or a week.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for the compliments and taking the time to let us know how your stay was. We especially appreciate the compliments with regard to the staff. Thank you. We hope to see you again.

"Really great stay"

5
31/03/2018

I'm writing this review half way through my stay. Beds are awesome, the pillows are perfect. Room is ok sized, I don't need anything massive and they are very quiet. Parking is good, breakfast included and close to everything. Great place to stay, will be back for sure.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Wow! Thank you, so much, for the compliments. We are glad you enjoyed your stay and our hotel. We hope you will continue to stay with us when in Grand Forks.

"Nice place and close to all the shops."

4
28/03/2018

The hotel were so close to shops and restaurants that you could walk there. The staff are very friendly. The room was great and the walk in shower was a nice surprise. The only little thing I could complain about is the breakfast selection wasn't as good as all the other BW's we stayed at, but there was enough food for breakfast.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay. We appreciate the compliments regarding the staff and our rooms. We hope you will continue to stay with us.

"A nice hotel"

5
26/03/2018

Had a poolside room, was very convenient for using the hot tub all wknd. Everything worked great and the hot tub was actually HOT just the way I like it!! Breakfast was decent and hot, got some protein to start the day.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for letting us know about your stay. We are glad you were able to enjoy yourselves and relax in the hot tub. We hope you will continue to stay with us, when you are in Grand Forks.

"Two day stay"

5
25/03/2018

Very good! Very good service! Rooms were nice. Staff were helpful. Family friendly and a great pool for a good relaxing time together. Nice to see animals were welcome. Breakfast was good also. I would stay here again.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, very much, for the compliments regarding your stay. We are glad you were able to relax and enjoy yourself. We look forward to having you stay with us again.

"Very Clean"

4
03/03/2018

This was an awesome find that fit our budget. It's right next to all major shopping in Grand Forks. Rooms were very clean. If you're looking for a quiet room, stay away from poolside. One knock is that the continental breakfast isn't fully stocked if you get there around 9:30 even though they advertise it until 10. This is ok though. Less waste.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay. We always look forward to reading what our guests have to say. We are glad you enjoyed your stay. And, I will make sure our breakfast attendants are aware of your comments, in order to make sure everyone gets a good start to their day. Thank you.

"One Night Stay"

5
25/02/2018

Spent a night at this property while out college shopping with my son. Got a good rate with my military discount. Check in was quick and the young woman at the counter was very polite and helpful. Exterior and interior common areas seemed clean and well taken care of. Rooms were nice size and tastefully decorated. Nice walk in shower as well. Had a nice quiet evening and a great breakfast the next morning. Personally I did not find the pillows comfortable at all, but this is much of a personal preference. Overall this is a very nice property with all of the comforts you would expect for a hotel in this class. Would definitely stay here again next time we come to GF.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay. We are glad to see you liked our hotel and hope you and your son will return, should he choose UND. Thank you.

"Disappointed!"

3
19/02/2018

The hotel has been renovated but still shows its age. We stayed in a 2 queen suite and it certainly wasn't like any other suite I've stayed in...most suites have at least a little station where you would have a bar sink and a counter with your coffee maker, microwave & fridge. This suite was just a weird setup. Our room was not very clean. We had live lady bugs crawling around and live flies in -30C weather? Large foundations cracks in the corners. No closet just a cupboard for coats that was in a very inconvenient location. A lot of hair & dust around the bed frame and on box spring. Rug in room was disgusting! Obviously not changed during the update. Beds were ok. Location is great. Breakfast was average...great coffee though! I'm in Grand Forks at least once every couple of months and I have stayed at every hotel in the area so thought I would give this newly renovated hotel a try. I won't be back as there are too many nicer hotels for better prices if you watch for deals! Sorry

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for letting us know about your stay. I am sorry to read you did not enjoy your stay or your room. I can assure you all of our rooms were renovated in 2016, including paint, paper, furniture, carpet, bedding, etc. I have to admit, although I like the green carpet that was chosen, it is not to everyone's liking. I also want to let you know, I have passed along your comments to our housekeeping staff, as well. It will help us to make sure we are always on it and our rooms will be right for our future guests. Thank you, again, for letting us know.

"fantastic, should be number one"

5
17/02/2018

the rooms are new, clean and large, the breakfast was delicious, the staff were friendly and polite, the location is the best, the price can't be beat for what you get, and its full of friendly canadians.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for the review of our hotel and your stay. We are glad you enjoyed it and found our other guests to be enjoyable, as well. We hope you will continue to stay with us, when in Grand Forks.

"Warm when it is cold outside"

4
05/02/2018

This hotel is in a great place for a visit, very close to the I-29 and many restaurants. Rooms have a lot of space and are very clean. No Noise can be heard between rooms which gives you a good night sleep. Staff are friendly and willing to assist with whatever comes up. We had an early departure and they had coffee on "hot and ready to go" Will sya again temp outside was -40c but it was cozy and warm in the hotel.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay. We are glad you found a warm, inviting place to be, staying with us. We hope you will continue to stay with us when in Grand Forks.

"Excellent"

5
04/02/2018

Hotel is new, clean, and beds are comfortable. Breakfast is good, very nice eating area. Staff is friendly and helpful. Close to lots of shopping and restaurants. I have zero complaints and would definitely stay here again!

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you. We appreciate the wonderful compliments and will look forward to having you stay with us. again.

"Top notch"

5
30/01/2018

Stayed overnight in Jan. Everything was clean and up to date. Check in was fast and pleasant. Beds were very comfortable. The sitting room in the king suite was really useful. No need to be sitting on the beds while visiting. Breakfast area was very clean and the food was good. All staff were friendly. Would recommend to anyone.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you. We really appreciate the recommendation and hope you will continue to stay with us when in Grand Forks.

"Great Hotel"

5
26/01/2018

Check in was fast and friendly. Room was clean! Beds were comfortable and 3 pillows per bed, nice. Coffee & tea available all day long, and also water w/lemmons and cookies in lobby. Cookies came in handy as a late nite snack, thank you. They have a social/get together in the evening (snacks and drinks) but we had just got back from eating dinner and we were full so we passed. We slept great, no sounds in the hallway. Complimentary hot breakfast in the morning, scrambled eggs, sausage and pancakes which my husband had. I ate light, toast, juice and yogart. This is our 2nd stay here and both times have been great.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are glad you enjoyed your stay and have been a repeat customer. We will look forward to having you stay with us again.

"Bang for your Buck"

5
09/01/2018

This particular Best Western was recently remodelled and updated. In order, my high rating is because of cleanliness, updated, priced right, has a hot tub, breakfast, quiet, and coffee if better than most hotels. My only complaint is that the pillows are WAY too poofy. But that is minor. We will be back.

"Great place to stay!!"

5
08/01/2018

The staff was awesome, the breakfast was great. We were very pleased with our stay. The rooms are big and comfortable. I would highly recommend this hotel to everyone. I plan to stay here every time I stay in Grand Forks!!

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for the compliments. We are glad you enjoyed your stay and the staff. We will look forward to you staying with us, again.

"Short family getaway"

4
01/01/2018

This hotel was good! They allow pets for $15.00 per night extra. Our room was 230. It was the perfect room for our family of 5 (3 of which are teens). Lots of space, very clean. It was right next to the exit stairs which was perfect to taking our dog outside without disturbing other guests. The room had 1 king bed, 2 queen beds, a living room with a pull out sofa (mattress was terrible) my son slept on the sofa. Each room had a large tv. The bathroom was adequate equipped with fresh towels, hair dryer, etc. the living room had a mini fridge (like a bar fridge) and a microwave. The pool area is on the smaller side. Not a lot of space to sit pool side. We sat in our room while the kids enjoyed the pool (there was no where to sit to watch our teens). However, They said the water was warm. The pool area was very noisy and had a heavy chlorine smell to it. Otherwise it was clean with pool side towels. I would suggest slip on shoes to walk around the hotel. Breakfast was very good! Lots of choices. Well presented. The staff were very good and friendly! They did try hard to make our stay most comfortable! (Thank you) Location was perfect! Within walking distance to many stores. Overall, this was a good stay for us, but felt very limited to our room. The pool area would have been nice to enjoy if the area was a bit bigger and there was more seating with tables. Some of that was not the hotels fault, but rather a larger family that took over the whole area including the tables (4 in total) the entire time we were there. If your looking for a nice room and good breakfast and you have a dog, this is a great hotel. If you would like to use the pool area, that will be a challenge on weekends.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for letting us know about your stay. We are glad to see you were able to take advantage of one of our big suites. We are sorry you were unable to fully enjoy all the amenities of the hotel, but hope it will not stop you from staying with us again. Thank you, again, for taking the time to review our hotel. -Annette

"Newly Remodeled Hotel is a Winner!"

4
01/01/2018

I bought my in-laws a room so that they could spend the holidays with us at our small home. I went to the hotel to take care of the bill before their arrival and was impressed with the remodeled lobby and breakfast area. My wife's parents were also impressed with the room (a king room that had a separate sitting room). They thought we had spent a small fortune on the room (under $70.00)! The only drawback was a couple cosmetic things that my fussy mother-in-law brought up (some dust by the heat vent and a small piece of torn paper on the floor). Conclusion: A great room at a great price!

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. We are glad you and your family were able to enjoy it. I have also let housekeeping know about the detail items they missed. We hope you will continue to stay with us when in Grand Forks. Thank you, again, for taking the time. -Annette

"Excellent hotel with obliging staff. Good location."

5
27/12/2017

The hotel is located in a very extensive Retail area. Amidst fast food chains and near strip malls. It has good free parking in front and rear. At our check-in we were very impressed by the friendliness of the young lady on duty, Hannah. Very pleasant and efficient. She instructed my husband on directions to Happy Harry's for some beverages and offered her assistance with laundry as the dryer was awaiting arrival of a new element. Initially I thought I'd be loathe to impose. Our room was upstairs but overlooked the indoor pool complex, which was pleasant and the Laundry Room was a few doors down from our room and the washing machine was working so I asked Hannah what was involved with me imposing on her re the drying. No trouble, I just had to bring to their hotel laundry downstairs and put my washing in one of the huge commercial dryers. Well. If only all hotel laundry was so easy. I returned to our room whilst washing done then bagged up and put in the huge hotel dryer and it was done in 20 minutes. Bliss. Thank you Hannah. Our room was very attractive and spacious with a separate bedroom with TV at the rear suitcase racks, a spacious bathroom and in the front area a lounge room, TV, mini frig and microwave. Very comfortable and spotless as was the whole hotel and lighting was good. Chick-Fil-A is next door so we had a very easy dinner. Breakfast was excellent in a large pleasant room with food supplies monitored well and hot and cold choices.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay. I am so glad you enjoyed your stay. And, thank you, especially, for mentioning our staff. We truly appreciate it. Thank you.

"Outstanding Customer Service"

5
27/12/2017

My family and I checked in on December 22nd - Check-in here has to have been one of the fastest/easiest check-in's I've ever done. We were checked in by the manager (I think her name was Annette) and she was quite friendly, with a welcoming smile. We checked in and headed up to our room on the second floor...the room was a great size with two queen beds (if we could have taken one home, we would have!) The bathroom had a large walk-in shower, and a night light that came in handy so we didn't wake each other up trying to go to the washroom. The next morning I had gone down to the breakfast area with my mom before we headed out - I unfortunately wound up on the floor due to a re-occurring back problem...I wish I had gotten the name of the lady who rushed over and stayed with me while my mom went to get my dad. She offered to help me up, stayed with me while I crawled onto a chair, went and got me ice and wound up calling an ambulance for me. She never left my side until my parents came back, and she made sure to check up on me often until the ambulance showed up. I never got a chance to thank her but I think her kindness, understanding and compassion helped keep us all calm and kept us from panicking. I cannot recommend this location enough, and I will definitely be back here the next time I'm healthy and back in Grand Forks.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much for taking the time to let us know about your stay and the events happening during your stay -especially, since you probably don't feel well. I believe it was our night auditor Carlee, who helped you. I've always thought she was a "good one" and it is nice to have it confirmed. We hope you are doing well and will look forward to having you stay with us again.

"Christmas Shopping"

5
27/12/2017

We went for a Christmas shopping trip for presents for our grand kids. Had alot of fun just the two of us. We went to many stores around our hotel and our feet were sore walking around in the stores. We would do it again.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. We are glad you enjoyed the hotel and our location. Hopefully, everyone appreciated all your shopping efforts. You will have to stay with us, again, the next time you are in Grand Forks shopping.

"Wonderful stay."

5
26/12/2017

Staff very helpful and friendly. Very clean, very good breakfast. Comfortable rooms, located near restaurants and shopping centers. Easy to get to from interstate. Located on a main street with a variety of activities available ( movies, shopping, eating ect...) Will stay at this hotel again when we are in the area.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay and for the wonderful compliments. We are glad you enjoyed it and hope you will continue to stay with us in the future. Thank you.

"Good deal in Grand Forks!"

4
23/12/2017

My husband and I got a great price for a king room on the BW website. When we checked in the nice young lady at the front desk upgraded us to a king suite...sweet!! However our room faced the parking lot, and due to a snow storm it was cleared by heavy equipment at 6am...so that was unfortunate. The rooms have been completely renovated and the shower was good, but vanity is a small single so not a lot of room for your stuff! When you turn the bathroom light on the fan also comes on, which can get annoying. The bed was very comfortable and the room clean. Breakfast was ok, although the waffles were very tasty!! We also requested a room on the top floor so there wasn't any noise above us...it all came from the parking lot! This hotel was a good value and close to shopping in Grand Forks, so I would recommend it.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. We are glad you found us to be a good value, even though the early plowing disturbed your morning. We hope you will give us another try, the next time you are in the Grand Forks area.

"So welcoming"

5
14/12/2017

We loved our stay at this hotel. My dad had just passed and they went out of the way to help us. Not only did we get a terrific rate but Kahn, Kate, and Hannah were very welcoming and helpful. They were friendly and kind to not just the adults but to the children. Breakfast was absolutely the best and the pool area was clean and orderly. Super hot tub. We will definitely go back another time.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for the compliments and mentioning our staff. We are glad you found us a warm and comforting place to stay during less than happy times. We hope you are all doing well. Thank you, again, for taking the time.

"Getaway!"

5
09/12/2017

My husband & I needed a mini get-away and decided crossing the borden into the States would be exciting! We ventured to Grand Forks. Our stay at Best Western was a really good experience. It was centrally located around many stores. On the first evening there we walked to the store, as it's that close! Best Western were hosting a "Social" in the evening. Great tasting food and beverages were applied at no cost. As was the awesome breakfast the next day. The pool was a great place to relax as well. We would return in a heartbeat!

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for letting us know about your stay. We are happy to hear you were able to enjoy your stay and the Thursday social. We will look forward to having you stay with us again.

"Good for the price"

4
28/11/2017

Hotel is renovated but still shows it's age, room was small and road nose was very loud. The pool and poolside rooms looked neat, I would try that next time. There were a couple hot items at breakfast which is a bonus.

"Excellent service"

5
19/11/2017

The best property in Grand Forks, ND...Bev is the best! When we checked in to this hotel we were greeted by Bev, at the front counter, and man did she take care of us. I would stay at this hotel just because of how great that service was! Bev understands customer service and we were only there for one night!

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for the wonderful review and recommendation. Thank you, especially, for mentioning Bev. She really does try hard to make our guests happy. We hope you will continue to stay with us when you are in Grand Forks. Thank you.

"North Dakota Stay"

4
14/11/2017

Enjoyed our stay, comfortable beds, good breakfast and friendly staff. Only thing that was a bit aggravating was the bathroom vent/light. The bathroom light and vent operated from the same switch. Every time we turned on the bathroom light we had to listen to the noise from the vent!!

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. We are glad to see you enjoyed it and will pass along the vent/light information, so it may be considered for our next round of updates. Thank you.

"Good value"

4
11/11/2017

This was our first stay at this hotel and upon arriving the first thing I noticed was that it had snowed (the day before) and the lot had still not been cleared. There was ice everywhere and it was very slippery on the sidewalks and made it difficult to get our luggage from our car. Other than that, everything else was great. The staff was very friendly and even called us on our first night to see how things were in our room. Breakfast was served everyday from 6-9 and there were the regular options (eggs, sausages, cereal, toast, etc). There was even a waffle maker which I loved! It was great to be able to have a hot waffle. The pool was very clean and a great temperature. There were always clean towels and the staff cleaned throughout the day. Would definitely stay again.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay with us. We are glad to see once you were able to get into the hotel you enjoyed it. We are sorry about the parking lot and will get hold of our snow removal crew to make sure we are ready to go for the season. Thank you, again.

"New Best Western in Grand Forks"

4
10/11/2017

Had a good stay here overall. Convenient location, good value for the money paid for our stay. Hotel has been extensively renovated in the last year or 2 - almost unrecognizable from the previous hotel that was there. Friendly staff, free breakfast. Pool area is nice, but I just wish it were open a bit later (open until 10pm). We received a free upgrade after asking, since we are Gold Best Western Rewards members, and were given a poolside suite, which was nice. Only drawback I found was the room smelled a bit smoky, as hotel obviously used to allow smoking in previous years, but this can be a hard smell to get rid of, even after renovations. All furniture and carpet appeared to be new. Would stay here again if the price was still competitive!

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. We were completely redone and opened last August as a Best Western. We are glad to see you enjoyed the outcome and the staff and hope you will continue to stay with us. Thank you.

"Fabulous hotel and relaxing stay"

5
08/11/2017

We've been to GF many times but never stayed here. This time we splurged a bit and don't regret it at all. The hotel is very clean and food was great. There was a hockey tournament so they put us on the third floor opposite wing. We didn't hear a word and pool was empty after 8pm. I will def be coming back here.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for the wonderful compliments. We are glad you enjoyed your stay and hope you will continue to stay with us.

"Clean, modern, noisy"

4
05/11/2017

Lovely hotel, stayed one night and would definitely stay again. Only complaint was the noise, was on first floor and heard people above us walking around and moving all night long. Would request to be on second floor next time. We were also put in a handicap room which normally would be fine however the shower sucked, water pressure was not good due to the take down shower head for handicap use. Bathroom also flooded due to the fact that there is no shower stall, simply a curtain to draw across the room.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for letting us know about your stay. We were glad to see you enjoyed your stay, for the most part. And, although we are happy to be able to offer a roll in shower, we realize it does not work for everyone. We do appreciate your feedback, though. Should we have the chance to have you stay with us again, you will find the third floor quiet and to your liking. Thank you, again.

"Good Value"

5
29/10/2017

Our room was clean and updated. The pool area was nice and open. Breakfast offered some "hot choices" and standard fare as well. All the staff we encountered were helpful and friendly. Good location near some shopping and the mall. For the price we paid for the weekend we felt as though it was a very good value and would stay again in the future.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. We are glad you found us to be a good value and enjoyed your time with us. We will look forward to having you stay with us again. Thank you.

"Great Place"

5
29/10/2017

Great place, friendly staff, good breakfast. Room was nice, close to the mall and other things the family wanted to do. We would stay here again. An early check-in option would be nice, we checked in on a Friday and coming from what looked like a slow Thursday as there were no vehicles in the parking lot it would have been nice to check in a touch early - however saying that they were more than cordial to allow us to use the swimming pool for our kids until the room was ready.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for the great compliments. We are always happy to let guests check-in early if their room is guest ready. Sometimes it is just a matter of which rooms check out and when we can get into them to clean. We hope you will continue to stay with us and we will try our best to get you in for a little extra time.

"Very Good!"

5
27/10/2017

This hotel was remodelled recently, they did a fabulous job! Beds were super comfy, pool area open and airy! Breakfast had a lot of choices. Great Employees! Great location for shopping, and dining. I would recommend this hotel. Great place, reasonably priced.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay and for the great compliments! We hope you will continue to stay with us when in Grand Forks. Thank you.

"Great Hotel!"

5
27/10/2017

This hotel was a pleasant surprise! There is a separate bedroom and living room with an fridge and pull-out sofa, which we did not expect. Clean rooms and great staff. Also, we drive a hybrid car and they have a plug-in which you don't see a lot in North Dakota. Would highly recommend!

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for the wonderful compliments. We are glad you enjoyed your room and were surprised by our hybrid car plug-in. Thank you for recommending us and we hope to see you often.

"An Updated Jem"

5
26/10/2017

I stayed at this hotel years ago. In the past 18 months it has undergone a total update. Great lobby and breakfast area; all new furniture, beds, bathrooms, and hallway carpets and lighting. Terrific.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for taking the time to let us know about your stay. We are glad you liked our new updates and hope you will continue to stay with us. Thank you.

"Super friendly staff and convenient location"

5
23/10/2017

My son and I visited Grand Forks to check out UND. This hotel was only about a 5 minute drive to the school. (Be warned- EVERY stop light has red light cameras on it!) We arrived in the evening on Thursday and they have a nice small welcome reception - that was a nice surprise. They had beers and wine along with some meatballs, chips & salsa, fruit and dip and pizza rolls with marinara. The front desk staff is very friendly and helpful. The pool area is located inside and surrounded by hotel rooms. This may be a downside if you have one of those rooms and there are a bunch of loud people in the pool/hot tub area. Our room was just off the lobby. It might have been just our door, but you really had to pull on it to close it. The beds were comfy. There was a sports team there and one night they were hanging out in the lobby at 1:30am and very noisy. It would have been nice if the front desk person would have had them be quiet or go to their room as our room was about 15 feet from the lobby. The location was convenient and in a safe location. Just a few doors down from the new Chik-Fil-A. Overall, a great value.

"College visit"

3
22/10/2017

We were visiting our daughter who attends UND! Rooms were decent, but had a slight moldy scent. My son loved the pool and husband enjoyed the hot tub. I cleaned a lot of dust off the treadmill in a very warm gym. Breakfast food was good but the floor is sticky due to lack of cleanliness in the dining area. Front desk staff were very friendly!!

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay, the things we are doing right and where we need to improve. I have passed along your comments to the appropriate staff and we will be on it. We appreciate it and hope you will try us again the next time you are in Grand Forks.

"Convenient Hotel"

3
22/10/2017

When in Grand Forks, ND if you are looking for a hotel that is nothing fancy, but is clean, convenient, and friendly, then the Best Western is a good choice. Rooms are clean, continental breakfast is hot, and there is a manager's social every Thursday evening.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. We are glad you enjoyed it and hope we can improve upon our rating. You will have to stay with again on one of our "social nights". Thank you.

"great place to stay"

5
20/10/2017

excellent well kept hotel. Is quiet, close to local shopping and restaurants. Excellent staff, great breakfast, pool, hot tub and exercise room. beds are comfortable, rooms are clean and everything looks well kept.Staff at front desk and behind the scenes are wonderful.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay and the great compliments. We especially appreciate you mentioning the staff. Thank you. We will look forward to having you stay with us again.

"First Rate Accomodation"

5
18/10/2017

I have had the pleasant experience of having stayed at this Hotel a number of times and it never fails to satisfy me in every way. The room is clean and spacious. The mattress and bed accessories are of high quality making for a restful night. The Hotel is close to shopping and restaurants.

"Wonderful service & extremely clean!!"

5
17/10/2017

Great for family or adult travel. Close to shopping & dining. Great modern atmosphere, clean & inviting pool, not compact or crowded. Would definitely recommend to my family & friends. Haven't received service like this in a long long time:)

"Great stay!"

5
16/10/2017

Staff were so great - friendly, helpful and knowledgeable! Rooms were very clean and functional. We were on a shopping trip, and found the location to be perfect, near the mall as well as other shops. Breakfast was less than great - standard fare, every day - but was ok. Thurs evening happy hour was awesome!

"first time being here"

4
15/10/2017

very nice hotel friendly staff will stay here next time for sure our rm was right beside the pool good for during weekdays but wouldnt be good for a weekend might be very noisy. I wish they had different kinds of creamers for coffee. overall great hotel

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for letting us know about your stay. We appreciate you mentioning the staff and letting us know you would stay with us again. I will check into additional creamer flavors, perhaps we'll have something new the next time you are here.

"Best Western Harvest Inn - Grand Forks"

5
13/10/2017

The hotel was newly renovated. Room was clean and spacious. Plenty of pillows and towels. Staff was very friendly. Breakfast that was included with the room was OK. Typical breakfast for a hotel without a restaurant. However, the restaurant is in walking distance to many restaurants. I would recommend this hotel and will most likely stay here again. The front attendant signed me up for the Best Rewards program which was great. We receive a discount by being a member. Because we were a Best Rewards member on the way back from our trip I made sure to stay at another Best Western. Both stays were very nice and we were very happy with our accommodations.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for the compliments and for choosing us when you come thru Grand Forks. We are glad you enjoy staying and find the location to be a convenient one. Thank you.

"The Only Place to Stay"

5
12/10/2017

Went to Grand Forks for a little shopping and relaxation. As always we have a wonderful time staying at this Best Western Harvest Inn. Staff are always very helpful, friendly and professional. The accommodations are comfortable and very clean. Whether you get the single room or the suite they are both very roomy. We like to get the suite as we like the 2 rooms however the single room is great also. It's in a great location, close to the mall, Walmart, Goodman's, Menards and actually all the other great stores. You won't be disappointed staying here.

"Wedding stay for a great neice"

4
11/10/2017

WE stayed at your hotel last 2 weeks ago and we had a nice time. It was very clean and we got to enjoy the hot tub and pool, Many of the family stayed also so it was a fun visit. Close to where the wedding was in Grand Forks. Nice breakfast and the clerk at the desk was very pleasant. Thank you very much. And the rate for staying with the wedding party was great.

"Nice place to stay, close to shopping and the staffs are polite"

4
10/10/2017

Rooms were clean, beds were Alright, close to shopping and staffs were friendly. Pool water temperature was good, hot tub could have been warmer. Newspapers were provided. Breakfast was okay but meat should have been better quality and not sitting in grease. Bacon was paper thin. What do you want for a free breakfast, but you asked. Overall satisfied with this hotel.

"What we Enjoyed During Our Stay"

5
07/10/2017

We were impressed with the the friendliness and welcome by all staff in reception, the breakfast provided, the housekeeping and signout. We were also impressed with the size of room, the quiet, the comfort of the bed, sofa and pillows, especially the pillows. Everyone we talked to was very helpful and we appreciated the attention to detail.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. We appreciate the compliments and hope you will return he next time you are in Grand Forks.

"BWHIS"

5
06/10/2017

Great hotel, close to everything to shop and restaurants, highway, sports arena and convention center, etc. Clean, well appointed rooms, nice pool and hot tub, everyone friendly. I would highly recommend this hotel.

Annette A, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. We are glad you enjoyed it and would recommend us. Thank you, very much.

"Great Room and Breakfast"

4
04/10/2017

Friendly and very helpful staff. Though when two unrelated guests are at the check-in, staff should not announce the room number and expose the check-in sheet with our name in site of the stranger also checking in. The following nite at a new location, that staff member placed the key-card envelope on the counter, room number face down. A safer practice! Our bed and pillows were comfortable, separate bath and sink, large space room. I'm sure the pool was very clean. The chlorine odor was ghastly on both first and second floors down the hall at the elevator. Breakfast staff were exceptional. They were constantly checking, refilling and cleaning the area. Hot trays of scrambled eggs, sausage and gravy for biscuits. Hot make-it waffles. All the usual cereals, yogurt, fresh fruit, juices, sweet carbs, breads were available.

"Great room for the money!"

5
02/10/2017

The room was very clean and the bed was comfortable. They provided free wireless internet in our room along with a delicious breakfast! The employee's were helpful and kind. It is in a good location, close to many eating establishments and businesses.

"Best Western Grand Forks a good value"

4
02/10/2017

We stayed at the best western grand forks for the first time and were not disappointed.good location.closr to shopping.very friendly and helpful staff.will recommend to others and will definitely be going back

"Very nice hotel "

5
28/09/2017

We stayed in a king room. Room was spacious and very clean. Bed extremely comfortable. The check-in clerk, Bev, was very pleasant and personable. Highly recommended staying here. Breakfast was decent with hot items. Only suggestion - have some ice water available with breakfast.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for the wonderful review and especially for mentioning out staff. We appreciate you letting us know and hope you will continue to stay with us.

"Modern Well Located Best Western"

4
26/09/2017

Perfect location for all amenities in Grand Forks - Alerus Centre, Shopping, Restaurants. Nice modern décor. Very clean interior and exterior, Breakfast selection was above the average. Was my third visit to this hotel and I have never been disappointed.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. We are glad you find our location perfect and are able to relax and enjoy your stay. We hope you will continue to choose us when in Grand Forks.

"Home away from home"

5
20/09/2017

Great clean hotel. Very close to shopping and dining. Best nights sleep I'd had on our whole vacation. Good value for our money. Would definitely recommend to family and friends and would stay here again on future visits to Grand Forks

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for the wonderful things you had to say about our hotel and your stay. We are glad to see you fell at home here and would recommend us. We hope you will continue to stay with us when in Grand Forks. Thank you, again.

"Leisure getaway"

5
17/09/2017

We always stay at this hotel..completely renovated. This is a great location, good value for your dollar. The staff is very pleasant and helpful. The breakfast is good, great variety. Nice pool area. There is an exercise room which my husband likes. The beds are firm and very comfortable.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. It sounds like you have had a chance to fully use all areas of the hotel and you enjoy them. We hope you will continue to stay with us. Thank you.

"Great place to stay!"

5
16/09/2017

Excellent staff. Clean rooms. Very good breakfast. Decided to stay again when we go back thru in a couple days! Staff helped us into a different room than originally booked since it would be a better fit for our family.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much for the great compliments. We are glad our staff was able to help you and you enjoyed your stay. We hope you will stay with us again, the next time you are in the Grand Forks area.

"Very Good"

5
16/09/2017

Hotel is in a good location with plenty of places to eat and shop nearby. I found the rooms to be nice and clean and the bed very comfortable to sleep in. Week night rates in September were only $71. I would stay here again in the future.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for letting us know about your stay. We appreciate the good things you had to say about our hotel and hope you will continue to stay with us.

"Great place to stay"

4
11/09/2017

This was our second time staying at this hotel and it was great. I would definitely stay there again. It was close to all shops and restaurants. The staff were very nice and the breakfast was wonderful.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay and for the great compliments. We will look forward to having you stay with us again. Thank you.

"Home away from home"

5
09/09/2017

The quality and appearance of this Hotel is always the best! The staff go out of there way to make your stay comfortable and enjoyable. The location is right off the interstate and shopping along with places to eat are very close.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. We enjoy having you with us and look forward to your next visit.

"Awesome"

5
09/09/2017

This is a great place to stay. Our room was clean and the continental breakfast is one of the best. It is close to shopping and restaurants...walking distance to most. With the friendly staff we will definitely be back!

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for all your wonderful compliments and the 5 star rating. We will look forward to having you stay with us again.

"Great beds, great location!"

5
07/09/2017

Stayed in a suite which had two bedrooms & a main living room area. This was nice because you could actually close the doors and others could still watch TV and not disturb anyone. The one room did have a faulty A/C so they had to sleep with the window open. That's the other nice thing, the windows actually open!! This hotel offers a hospitality hour around 5pm, snacks & beverages (including alcoholic) available in the breakfast area. Although we didn't use the pool it looked to be a nice size. The second floor is open to the pool area as well, all rooms are around the perimeter of the pool. The breakfast had great selection and adequate seating. Hotel is located on 32nd avenue, super close to the mall & restaurants. Will definitely stay again!

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your recent stay with our hotel. We are glad to see overall you enjoyed your stay. We will make sure to take a look at the air conditioner, so other guests do not have the same issue. Thanks, again.

"Loved the infused water in lobby. Pineapple was my favorite."

5
06/09/2017

Rooms were a nice size and modernized too. Even though we did not have the opportunity to swim, the pool looked nice. There was a good variety for breakfast. The hotel personnel were helpful and friendly as well.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay and the wonderful comments. We are glad you choose to stay with us and look forward to seeing you again.

"average"

3
03/09/2017

just average. terrible location. elevators never were clean.expedia was my main complaint. they say they reserve a king size bed on behalf of best western, no king size bed and none available. best western blames expedia. really, best western, lose expedia. call the hotel directly. price is the same

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I am sorry for the confusion with your stay. I double checked your reservation and show it was booked as a king (not though Expedia) and that you had a king room while you were with us. I would be happy to help you in anyway I can, but would need additional information. Thank you. -Annette

"Good services"

5
30/08/2017

We received good services during our 1 night stay at the Best Western Havest & Suit, the staff on duty at our arrival was very helpful and professional. I will definitely come back or recommend Best western hotel to friends and family members.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay and the recommendation. We appreciate it and hope you will return the next time you are in Grand Forks.

"Nicely Renovated Best Western!"

5
30/08/2017

First time staying at the Best Western Harvest Inn & Suites, and must say this recently renovated hotel was perfect! Check-in was a breeze with "Joe" who recognized our Member Status offering an upgrade to a King Suite (Thanks again Joe). Very nicely decorated two room suite with an amazing bed. The abstract artwork throughout the hotel, including the rooms was a very nice touch. Free wireless wi-fi worked great, and the morning breakfast buffet had something for everyone. The hotel pool and hot tub area was a pretty cool set up in the centre courtyard. Also very clean, plenty of towels, and brand new pool loungers/furniture. Our new "go-to" place when visiting Grand Forks in the future!

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay and mentioning Joe. We are glad you enjoyed it and hope you will stay with us again, the next time you are in the Grand Forks area.

"Great lodging, affordable"

5
29/08/2017

Room was very comfortable, location is great. Breakfast was on time. Staff is very friendly and welcoming. WiFi works accordingly (no timeouts), and it is newly renovated. Will be staying with best western again

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. We are glad you enjoyed it and will be staying with us again. Thank you.

"Good for the money"

3
26/08/2017

I will not complain given the rate we paid, but in the future I will know not to ask for adjoining rooms as you can hear the whole conversation of the neighbors, Pool was great for the kids, hotel room was clean, front desk staff were friendly. Breakfast was below standard

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay and the areas we could improve upon. We are glad you were able to enjoy the pool area and thank you for mentioning the staff. We hope you will stay with us again. Please let me know how your stay is.

"Excellent quiet comfortable hotel"

5
23/08/2017

This is an extremely quiet, comfortable hotel. Beds are comfortable, and rooms are impeccably clean. Hotel has been recently renovated. Internet connection is excellent, and there is a huge selection of television stations, including premium channels such as HBO. Breakfast included with stay is very good and features a pancake-making machine. The hotel is reasonably priced. If you are staying in Grand Forks, this is the hotel that you want to stay at.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. We appreciate all the good things you had to say about your stay and the hotel. We will look forward to having you stay with us again, the next time you are in the Grand Forks area.

"Room was not what was promised.(1 bed not 2)"

1
22/08/2017

No parking in lot! Told to park in dental lot and probably won't get towed! Hole in sheets dirty sheets, not two beds, uncomfortable springy pull out couch! Had to make our own beds!!!! No other rooms to give us the room we paid for!

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. I would once again like to apologize for your experience at our hotel. It was not a good one and we certainly did not provide the guest experience we strive for. Should you be in the area again and like to try us again, please contact me. -Annette

"Caring Staff; Modern Room; Quiet"

5
21/08/2017

I wish I could have stayed more than one night. This was part of a 5-month road trip from California to Newfoundland. When I was at Grand Forks, I was on my return to California. Loved the luggage carts - easy to roll, even with my heavy ice chests.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, for taking the time to let us know about your stay and the 5 star rating. We truly appreciate it. You will have to stay a couple of days the next time you are through Grand Forks.

"Sofar the bestest on this trip."

5
19/08/2017

Great reception, great location. Very impressed and definitely the bestest place sofar on our 4 overnight stsys. Room was judt great and clean. My wife said that she felt she could actually touch everything and not feel grossed out. Very quiet and exvellent bed. Nice shower stall with low step in. The breakfast was excellent and had a nice variety to choose from. We will definitely be back if in the area.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Wow! Thank you. We appreciate you taking the time to let us know and all the good things you had to say. We really do try to make sure everything is ready for our guests. And, yes, if you are here on a Thursday we have several food options in the hotel vending, cookies, breakfast and evening social. You will have to come stay with us again.

"Excellent Room & Excellent Service"

5
19/08/2017

I have stayed at different hotels over the last 3 weeks of my vacation, this hotel has been the best. Clean room, excellent breakfast, friendly staff, excellent pool. All this and the price was less than other hotels. Lots of food options around the hotels,

"Hot Breakfast not very hot, ends early during the week"

2
16/08/2017

The "hot breakfast" was luke-warm at best all 3 days of our stay. We extended our stay 1 extra day, and they neglected to inform us that breakfast ends 1 hour earlier on weekdays, which left us scrambling to get scraps to feed our 2 year old. Checkout at 11am. By 10am they started carpet cleaning the main floor hallways getting in the guest's way during that last frantic checkout hour. It made me feel like we weren't welcome anymore, and to get out asap. This hotel is located 1 hour from the Canadian border, and they were completely caught by surprise that it was a Canadian Long weekend. You REALLY need to know who your clientele are if you plan to survive in any business.

"You should stay here when in Grand Forks"

5
14/08/2017

We were completely satisfied with all aspects of this motel - clean room, breakfast items, internet. Staff are personable and professional. Motel is very close to Columbia Mall and there are many very good family restaurants close by. We would definitely stay at this motel again.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, for letting us know about your stay and for the recommendation. We are glad you were able to enjoy the hotel and the location. We will look forward to having you stay with us again.

"Average Stay"

3
10/08/2017

Room was clean and comfortable to sleep. Pool was adequate, colder than normal and although hot tub was hot, water circulation was out of order. Front desk could not fix for evening. Hot Breakfast is complimentary and ok. Value was good for the price. Close to shopping so convenient and clean.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I was disappointed to see we did not meet either of our expectations during your stay. Maintenance was able to find the reason for the non-circulation of the hot tub and it has been corrected. I hope you will try us again, as I know we can do better. Thank you, again, for your comments.

"Not a great place to stay."

1
07/08/2017

We found that the room was not clean, second day our supplies had not been replenished. Breakfast didn't seem well prepared. No cots available and hide a bed was broken. We have liked BW but not this one.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting me know about your stay. I was so disappointed to see you did not enjoy your stay and could not recommend us. We did not put our best foot forward and I am sorry. It honestly did not occur to me to check hide-a-bed springs, but we have and they have been replaced. I have also passed along your comments to housekeeping in effort to make sure all future guests do not have the same experience. Once again, thank you for letting me know. -Annette

"Vacation"

5
06/08/2017

Phenomenal hotel at unbelievable rate. The entire BW chain if hotels have really really improved their product across all the levels This is by far the nicest BW hotel i have stayed at. Not even factoring in the rate. Nothing negative to say. Go out of your way for this perfect nights rest on the road

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Wow! Thank you so much for the glowing recommendation. We will look forward to having you back.

"Comfortable and clean"

4
05/08/2017

The room was quiet and everything worked. The checkin staff were very friendly. I like BW, always good quality, seldom disappointed. The breakfast was good and had alll the regular. And it was in a convenient location for our trip. Whether for famiy with the pool, or business, it's a good choice

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you so much, for letting us know about your stay with us. We are glad you enjoyed your stay and hope to see you again. -Annette

"Stayed first night of trip/last night of trip"

4
04/08/2017

We stayed at this facility as the first night of a twelve night vacation and the final night. We have stayed many times in the facility prior to it becoming a Best Western. Staff - very helpful Breakfast - love the pancake option they brought in prior to our second night. Not a fan of plastic cutlery cutting waffles but small issue Cleanliness - first room still has the lingering smell of smoking days gone by. No big issue. Second night the room was great. Only thing I would suggest...get rid of the original carpet in the rooms from the prior owner. Have always enjoyed the facility. Will definitely be back again and would never hesitate to recommend it to someone else.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. We are glad you enjoyed your stay with us and that you continue to stay. As you know, our hotel recently became a Best Western. We were completely renovated inside and out -paint, paper, furniture and carpet. We are glad you have enjoyed it and stayed with us all the way. Please make sure to let us know how your next stay is. Thank you, again.

"Wonderful place to relax"

5
28/07/2017

We had planned on going to the Air Force base to complete some military retiree paperwork. The plan was to spend 3 nights, going to Sully NGP, as well as Turtle Lake State park. The stay was so nice, we added an additional night to our stay.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you, so much, Bob for your great review. We enjoyed having you and your wife and hope you will stay with us again, the next time you are heading to the base.

"Soccer tournament"

4
24/07/2017

While the hotel was nice, we did have a few minor problems. The door to our room would not latch, upon checkout I let the front desk know and they apologized and said they would have it fixed. Night customer service could be a little better. I had to wait almost 15 minutes to pay for a pop and an ice cream. Other than that the stay was comfortable.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. I am glad you found your room comfortable. And, I would like to apologize again for the door latch (which has been fixed) and the wait on your purchase. I know it can be frustrating, especially when your purchase is a quick, easy transaction. Thank you for waiting. And, again, I am sorry you had to. -Annette

"Motel Stay"

5
23/07/2017

Nice clean and friendly staff...Thumbs up!! Location was good, right next to the mall and several of the stores I like to shop at and near the clinic/hospital. Customer service and follow-up was great. Definitely stay here again..

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. And, for the "thumbs-up". We are glad you enjoyed it and hope you will stay with us again, when you are in the Grand Forks area.

"Anniversary stay, 3 nights, king suite, not poolside."

4
14/07/2017

Overall a very pleasant stay. Bed was a little too firm for our liking. Carpets a little tired-looking. Otherwise, the facilities and amenities were very agreeable. All staff were very pleasant. Excellent value for the money. We got what we'd hoped for, a clean and quiet room and good hospitable service.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. We are glad you chose us to celebrate your anniversary. We have made arrangements to have some of the carpets professionally cleaned, to see if that will lift them a little. We appreciate your comments and hope you will stay with us the next time you are in Grand Forks. -Annette

"Passing Thru"

4
14/07/2017

This hotel is newly renovated. Good quality for the money. It is close to restaurants, shopping, Kings Walk golf course, and the freeway to continue your travels. The breakfast was adequate to get your day started. We will stay here again.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I'm glad to see you enjoyed the hotel and the location. We will look forward to seeing you again. -Annette

"Clean and comfortable "

5
13/07/2017

We stayed here one night on a cross country road trip and were very pleased. The hotel is modern and updated and very clean (I'm a clean freak). Our bed was comfortable. As another reviewer said, the room walls seem to be thin, so when the person in the room next door returned it almost sounded like they were entering our room. It would maybe be a problem if you had loud neighbors (or if you were a loud neighbor). The breakfast buffet is nice but if you are gluten free, be warned! There are few options. I am allergic to gluten and dairy so my options were almost non existent. Overall I appreciated our stay here and would come back.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I am glad to see, overall you enjoyed it. I read that you were allergic to gluten and dairy. We do keep additional gluten free and dairy free items for those guests that require them. Please let me know next time and I will make sure they are available for you. We will look forward to your next visit. -Annette

"Nice stay. Nice suite."

5
12/07/2017

In July 2017, my wife and I stopped here on our way to Canada. It is just a few blocks east of I-29 in Grand Forks with tons of shopping and restaurants across the street and down the road. We were given a full two room suite overlooking the pool. It had all the customary amenities. Desk service was very good. In the morning we had a full hot breakfast of scrambled eggs, sausage, and fried potatoes along with fresh diced fruit, packaged muffins and other items. See pictures.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you very much for your review of our hotel. We are glad you enjoyed yourselves and look forward to having you stay with us, again. -Annette

"truly one of the best"

5
03/07/2017

ona one night stop.. here recently ..nothing could have been better..the rooms were clean and spacious and the staff very friendly/welcoming and the breakfast quite adequatein shoart an excellent value..highly recommended

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay and for the recommendation. We are glad you enjoyed your stay and will look forward to having you stay with us again. - Annette

"The only place to stay in Grand Forks"

5
30/06/2017

We had such a good time one weekend we ended up driving down the next weekend for a couple more days. The location is excellent for shopping, the rooms are all newly renovated, roomy and very clean. The whole hotel is in excellent condition and the staff are all amazing. They are always very pleasant and helpful. We enjoyed our stay ever so much. Great job by all!

"Good trip stopover "

4
24/06/2017

Great price for the hotel and location was just off the highway. Gas station and lots of places to eat nearby. Free parking, free wifi. Breakfast was decently sized though was running low at 7:30 am when I came down (might have been just at the restocking time). There was a social the night I arrived - I couldn't go but I'd never seen that before! Nice idea.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay with us. We are glad to see you enjoyed our hotel and were able to take advantage of our great location. We hope you will stay with us again the next time you are in Grand Forks.

"Great value for the price per night!"

4
23/06/2017

Hotel has been updated. Rooms are pretty fresh with an updated decor. Bathrooms have been upgraded and are nice and clean. Beds were very comfortable which provided for a couple nights of good rest. Not sure if it was my timing, but on the on the couple of occassions I needed the front desk staff they were a bit hard to find and had to wait a bit to locate them or have them re-appear. Otherwise a great stay and would recommend this in your travels.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting me know about your stay with us and for the good review. I have passed along your comments to the desk staff to make sure when they are busy in another area to keep checking the desk, so we do not make our guests wait. I hope you will continue to stay with us in the Grand Forks area. Thank you, again. -Annette

"Very nice stay"

5
22/06/2017

Only there for one night but an enjoyable night. Had king bed and they gave us the suite and had privacy from the kids. Very nice for the price the staff gave it to us for. I will definitely will stay there again when I go visit family. Staff was great and breakfast was enjoyable. Little noise on street side with morning traffic but it was my alarm clock.

"Best place in town"

5
22/06/2017

I've stayed in a lot of hotels and now choose Best Western over them all. Not only is the price a value added savings onto my customers but I can have a relaxed nights rest on the nicest beds and pillows of various types to relax.

"Average"

3
22/06/2017

Average. Except for Fran at the front desk who was extremely helpful and professional! The rest of the hotel was dated and not quite up to par cleanliness wise. The breakfast hours were 6-9 weekdays but till 10am weekends so if you wanted to sleep in a little then eat you were sol.The WiFi in the rooms would work off and on. Overall an ok place to stay.

"Clean but with issues"

3
18/06/2017

We were looking for a place to stay on the way up to Winnipeg and decided to try this hotel out, having stayed here before when it was a Lakeview Inn & Suites. The remodel is nice and the hotel and the room we had was clean. We got in late, around 10:00 PM. We have a two-year old so it was off to bed after we arrived. We happened to look up and noticed one smoke detector, in the living room area, was covered with a plastic baggie. We then noticed the smoke detector in the bedroom was missing. Also, when we tried to use the television in the bedroom, the power cord was missing. Had this been at an earlier time, I would have requested a different room. The smell of chlorine on the second floor wasn't pleasant, either. The next morning I spoke with Annette, the manager, about the issues. She did give me some extra Best Western Rewards points, which helped, but I hope the issues have been addressed. The last two hotels I have had an issue with have been, to no surprise to me, in this city. The other hotel didn't get a review unfortunately. Thankfully we don't have to ever come to this city for the forseeable future and the next time we go to Winnipeg, we'll stay in Fargo instead.

"Delightful place to stay, great value, super clean"

4
25/05/2017

I've stayed at several hotels in Grand Forks and for your money, this Best Western is fantastic. The pool and hot tub are great. Breakfast was fine, the room was super clean and very large. It's nothing fancy but reminded me of a great family hotel we used to go to years ago. It's nice to see that such hotels still exist. It's perfect for families with small kids.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I am glad to see you found us to be a welcoming family hotel. It is always a pleasure to have families stay with us and to watch them enjoy themselves. We hope you will come again. -Annette

"Caring and supportive"

5
23/05/2017

My daughter had to stay for two nights and three days because of medical reasons. The staff at this hotel went out of their way to make sure we had what we needed and were very accommodating. It was so nice to have this red carpet treatment!

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. And, thank you for mentioning the staff. They really do try to be accommodating and I'm glad they took good care of you. We hope you will stay with us again, when you are just having fun. -Annette

"Great location "

5
22/05/2017

We stayed here for 1 night and enjoyed our stay. This is our 3 time staying at this hotel since it changed from the Lakeview. Nicely upgraded, clean, great hot breakfast and nice staff. Love the location. Thought it was a bit expensive for Grand forks but stayed any way.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay and the recommendation. We are glad you enjoyed yourself and found the hotel and the location to your liking. We will look forward to having you stay with us again. -Annette

"Long Weekend "

4
22/05/2017

This was a good hotel for our stay. The beds were very comfortable for a good nights sleep. The only thing I didn't like was that the hot tub seemed to have to much chemicals my eyes started to burn while I was in it. Overall the hotel is clean and the staff was helpful and friendly. I enjoyed that they called the room to see if it was alright after check in.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. I was glad to see, overall you enjoyed it. I noticed you mentioned to the hot tub and will make sure to have maintenance check it. It is run on a monitored system, but we will double check to make sure it is running correctly. I hope we will still have a chance to have you stay with us the next time you are in Grand Forks. Please let us know how your stay is. -Annette

"Great weekend!"

4
22/05/2017

3 of my girlfriends and myself went down to do some shopping and we stayed here in room #218. The room was great, just had trouble trying to regulate the heat. We ended up with our window open half of the time...just to keep it comfortable. It was clean with comfortable beds. It had a nice walk in shower! The continental breakfast was fantastic! We had their breakfast 2 mornings, bacon, sausage, ham, pancakes, scrambled eggs, yogurt, cereal and all the regular fare! Really tasty food! Plus ample seating. Pool and hot tub seemed very busy although we did not use it. Great location to shopping stores and we walked over to Texas Roadhouse! Would definitely stay here again! Location great, room great and price was fantastic!

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. We are glad to see you enjoyed a "girls weekend". I noticed you mentioned the heat in the room. We have recently put thermostats in all of guest rooms, in order to better control the temperature. You will have to plan another girls getaway and let us know. -Annette

"good value, good location, great staff"

4
16/05/2017

has been recently renovated. stayed in a suite. The staff were very friendly and helpful both at check in and when we needed some information on te area. Iit was quiet when we were there and the weather was dreadful but the staff continued to be cheerful, pleasant and when we thought we might need to stay an extra day because of the weather they were very accommodating. It is across the street from all the shopping, big box stores, restaurants and the Mall, within walking distance. Pool and hot tub have been redone - very big impovement.

"Good hotel and reasonably priced"

4
15/05/2017

Great breakfast and friendly staff. Rooms around the pool area can be a little noisy but not too bad as the suites are set up with the bedroom toward the back. Rooms were clean and nicely decorated. The location on 32nd made it convenient for dining, shopping and accessing the University.

, Front Office Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. We always look forward to reading what our guests have to say. It was good to see you enjoyed the staff and the breakfast. And, your right, our location is truly convenient to everything. We hope we will have another chance to have you stay with us the next time you are in Grand Forks. Thanks, again.

"Great night's sleep!"

5
08/05/2017

Our room was located right beside the breakfast room and we didn't hear a thing! We thought it might be somewhat noisy, but it wasn't at all!! Thanks for a delicious breakfast and a few more precious moment of restful sleep!

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for the wonderful response. We are glad you enjoyed your stay and hope you will stay with us again. -Annette

"Nice, Clean but very loud between floors!"

2
07/05/2017

It's unfortunate that I'm writing this review. The hotel is clean and comfortable, the staff friendly and accommodating. However every step someone makes above your room is very loud! I'm assuming a wood construction building so the floor joists transmit a lot of noise. Perhaps other rooms are better but I wouldn't take a chance again.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. I always look forward to reading what our guests have to say, both good and areas that need improvement or are not working. I was glad to see you found the hotel clean and the staff friendly. I am sorry, though, you were unable to fully enjoy your stay here, due to the noise from the floor. We are looking at ways to correct it. I know you have indicated, you weren't so sure you would want to try it again, but I would like to invite you to try our third floor area. It is generally a quiet floor. Should you, please stop by the desk and let me know how your stay is. -Annette

"Best Western"

1
04/05/2017

When I got there to check in I had to wait awhile for someone to come greet me. I could see the front desk lady sitting in the back room on her phone and when I finally got her attention she told me she would be with me in a minute and continued on her phone. She was rude when I asked any questions and acted like she was in a hurry. I don't remember her name but she had blonde hair and glasses. Housekeeping service wasn't very good, bed was poorly made and they didn't take out my garbage. Breakfast was okay. After this experience, I will not be staying here again.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I am so sorry you did not enjoy it and we did not put our best foot forward. I have made both front desk and housekeeping award of your comments and we will work towards making sure each of our guests get the welcoming and housekeeping service they deserve. Thank you, again. -Annette

"Great staff"

5
03/05/2017

While we did not stay there, we were able the charge our car at the EV Charger. We asked permission to do so and the staff was very gracious and accommodating. If I need a place to stay this is where we will go!

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you. I'm glad we were able to help you out. And, we will look forward to having you as our guest.

"Great place to stay"

5
30/04/2017

Check in is at 3:00pm but we arrived a bit early so our King room wasn't ready yet. then they upgraded us to A King Suite by the pool. It was a fantastic room with two TV's King bedroom and a living room Nice bathroom with shower. There was a Fridge and Microwave in the room and Wi-Fi . Nice pool and hot tub and a very good breakfast. The staff is excellent. The location is great ,close to The mall ,Target Holiday gas station restaurants ,etc. This was the 2nd time we stayed there..

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I'm glad to see you were able to enjoy all the benefits of an upgraded room. We hope you will stay with us again the next time you are in the Grand Forks area.

"Mom"

5
24/04/2017

Our room was very clean with a great bathroom. The staff was very helpful and the breakfast was fantastic! After traveling for three days this was a refreshing stay. I will definitely book here again when I'm in Grand Forks.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I'm glad to see you enjoyed your time here and we were able to provide a break in your travels. We will look forward to having your stay with us again.

"Great Hotel and staff"

5
18/04/2017

Stayed for 3 nights there were 4 of us in adjoining rooms pool view. We also had a small dog. The manager Bev was so accommodating, and very friendly, she couldn't do enough to make our stay enjoyable. Expedia had sent them the wrong info but she quickly corrected it to our advantage. The full breakfast was unexpected and you couldn't ask for more. Check in and out very fast. Hot cookies every afternoon. Coffee all day in the lobby. The pool area was nice and clean. The rooms we stayed in were so clean. Everything was so modern and new, loved the bathroom with the big shower. I would recommend this hotel to anyone. Very close to eating and shopping.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time you let us know about your stay. I am glad to see you enjoyed our hotel and especially, the staff. We do try very hard to make sure all of our guests are comfortable and happy. I will make sure to let Bev know you mentioned her. Thank you, again. -Annette

"Nice job Best Western Harvest & Inn"

5
15/04/2017

I had stay at this hotel previous, when owned by Lakeview many times, until 3 years ago when I last stay there to and was disgusted by stained bed skirts and sheets and the just not what it once was. Best Western have gone and made many excellent changes, the front lobby is look great, the breakfast option are much better, and the bathroom look great and love the walk in shower. Happy to see the improvement and will being staying there again,

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for all your wonderful comments and noticing all of our changes and updates. We hope you will continue to stay with us when in Grand Forks.

"Great stay"

5
11/04/2017

Went for a days shopping with mu hubby and fur baby. Place is pet friendly which was awesome. And I was pleased I did not have to pay a deposit because my golden was with me. Nice clean room, good hot breakfast and great staff.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. I was glad to see you enjoyed it and were able to bring your pet. Quite a few of us have pets of our own and always like to see our guest's. We hope you will be back the next time you are in Grand Forks. -Annette

"Good stay"

5
11/04/2017

My stay at the hotel was very good. Hot breakfast was an added bonus. Pet friendly was even better as I travel with my golden. And no added deposit with her as often happens at some hotels. Location was also a bonus as it's close to Columbia mall and many restaurants. I'll be back for sure.

"Nice People, Great Place"

5
07/04/2017

Thursday 6 April 2017 Pleasant Lobby Lounge area with TV Wonderful & Helpful Staff At night, Complimentary Decaf Coffee & Chocolate Chip Cookies. So nice Had a mini Suite Great size room Closet contained iron with ironing board, and an extra pillow & blanket in zippered bag Writing desk with roller chair Microwave & mini fridge below a Flatscreen TV Couch & Comfy Chair In a Separate Room, Comfy Kingsized Bed with four pillows with perfect firmness Flatscreen TV with multiple High Definition Channels Quaint bathroom Door swings inward, unfortunately, which makes the bathroom even more quaint The vent in the bathroom is a bit loud so prepare for that Great Glass Shower, but a bit of a smell upon opening the door Wonderful Water Pressure, though Aquamer Toiletry Products: 1 shampoo, 1 conditioner, 1 body lotion, 2 bar soaps Very Good Complimentary Breakfast. Try the eggs. Kohl's, and many fast food & sit-down eateries within walking distance such as Five Guys and Arby's, as well as Denny's and Ruby Tuesday's. For your coffee fix, Starbucks is around the corner. Unwind in Style at the Best Western Harvest Inn & Suites.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I'm glad to see you enjoyed it. We try very hard to make sure each guest is happy with their room and likes our staff. I hope we will have the chance to have you stay with us again.

"Good hotel "

4
31/03/2017

We just got back from Grand Forks and we stayed at the Beat Western Harvest Inn, and it was a good stay. The rooms are nice, the pool area is really nice, a little loud, but what can you expect when it's spring break. The front desk lady was so helpful!! Bev is her name, and she saved the day for us!!! Our key card wouldn't work for some strange reason, I went down to the front desk twice because we couldn't get in our room. Third time was a charm...actually Bev was the charm that opened our door!! Note to self...don't put key cards near cell phone!! Hahaha Good hotel for your money!!!

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know how we did. And, especially, for mentioning our staff. They really do try hard to do right by all of our guests and make their stay a good one. I will make sure to let Bev know. -Annette

"Really Good Value"

4
29/03/2017

We booked this hotel last minute and we needed a place that accommodates pets. It's hard to beat the price for the quality of the hotel. The breakfast bar was way too busy to get to, but we were able to grab at least coffee & juice. It looked to have a good selection of food. Our room location wasn't the greatest (next to laundry room) but it was close to a door, which was helpful to take our dog outside. Very big pool area with lots of chairs and a decent pool size.

, General Manager at Best Western Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. I am glad to see overall you enjoyed it and we were able to accommodate you and your pet. I hope we will have the chance to have you stay with us again, next time you are in Grand Forks.

"Quiet, convenient, "

5
27/11/2016

Near the mall and other shopping. Near restaurants. Quiet hotel nice pool area. Breakfast continually filled. .. very nice for the price. Lobby is welcoming with some warm drinks to welcome you. Knowledgeable front desk staff. Very friendly. Pet friendly.

, Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for reviewing your stay with us! We appreciate the 5 star review and are glad to hear that you enjoyed our hotel, which we have recently renovated, and the local area which has abundant shopping and dining options. We hope to see you again soon!

"Great customer service "

5
27/11/2016

Checked in and our room was missing a few items..went to the front desk to ask for some hangers...Paul came to take a look and obviously we had been given a room that wasn't cleaned properly or stocked...he immediately got us into a better room and upgraded us, now that's customer service/satisfaction. He was very apologetic. Upgraded room was very nice!

, Front Office Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for your review of your stay in Grand Forks with us. I'm glad to see that Paul was able to correct our error in a satisfactory manner, and I will be sure to let him know that he was mentioned and appreciated. We hope that you will choose us again for your next trip to Grand Forks.

"Newly renovated but needs a few amenities in the suites..."

4
26/11/2016

Stayed in the 2 bedroom suite with 4 adults total for a "girls weekend" shopping trip. Hotel has been completely renovated, along with the rooms and everything is nice and new (huge improvement from when it was the Lakeshore Inn and Suites). Close to everything and within walking distance if you so desire. The suite had a large living room area, and 2 bedrooms (one with a king and one with two queens). Lots of room for four adults (along with pull out couch in the living room). Each room had it's own tv, which was nice for those who wanted to go to bed earlier and nice, new comfy beds. No heat in the living room area though (had to crank the heat in each bedroom and leave the doors open to heat up the living room area - didn't like that much). The biggest disadvantage to the suite (from our perspective) was the small bathroom, especially the lack of counter space, which was extremely small (especially for 4 adults). We had no place to put our stuff. Ditto in the bedrooms, which each only had one small dresser with the tv on top of it, no mirrors in the bedroom or additional dresser space/counters to put anything on. Very difficult to share one bathroom with 4 people, especially when you can't use the bedrooms to dry your hair, put makeup on etc. due to lack of mirrors, dresser space for toiletries, no closet space etc. There was only one upright closet cabinet in the living room to hang everything (no place in each bedroom to hang clothing etc). Best Western - add mirrors to your bedrooms, closets to hang stuff and more dresser space for toiletries etc (instead of making people shove all their toiletries into a small dresser drawer to keep digging out as needed - the bedrooms have the space for it and it would make travelling with a larger party much easier, especially since there is only one small bathroom in the suites for multiple people trying to get ready!! hotel (however, chlorine in the pool is also a bit on the heavy side too). Could smell it really heavily in the hallway/pool areas and room. Despite two showers we could still smell it in our skin! Also need more seating on weekends for the breakfast area (like an adjoining conference room, like other hotels offer as overflow seating). Breakfast was good though (standard breakfast of eggs, sausages, pancakes, pastries, cereal, yogurt and fruit - like every other hotel in the area offers).

"Most excellent "

5
20/11/2016

Stayed here one night on the way to Winnipeg. Picked the king suite for less than $80. Couldn't have been more pleased with the room, the staff and the overall feel of the hotel. This is a great value and would definitely stay here again. Good location too.

Josh W, Front Office Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for your 5/5 review! We are glad to hear that you enjoyed your stay with us, and hope you will choose us again for your next stay in Grand Forks!

"Good option while visiting Grand Forks"

4
13/11/2016

Visited Grand Forks and stayed at the BW Harvest Inn in early November. We were impressed with the renovations and overall cleanliness of the hotel property. Check in and check out were perfect and their breakfast options totally met and exceeded our needs. With a hotel capacity of approximately 78 rooms, there are more tables needed poolside as the 3 - 4x4's do not provide enough for the number of guests in the hotel. The hours of operation for the pool area are fine but it was really busy and loud in such a small, confined space. Being limited to one hot tub and a central area that gets loud when crowded, not a game breaker but didn't provide exactly what we were looking for. BW Harvest Inn has come a long way and hopefully they can continue to adjust to help meet the demand based on visitors suggestions and recommendations moving forward.

Josh W, Front Office Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for the review of your recent stay with us. We are glad to hear that you enjoyed your stay, and I want to let you know that we will be looking into getting some more seating for both the pool area and breakfast area to make our guests stays more comfortable. Your feedback is greatly appreciated, and if you had any other comments or concerns, please don't hesitate to let us know!

"Great place"

5
12/11/2016

Very clean and welcoming. All staff very friendly and always said hi. Breakfast was great. Pool was good I found it cool but kids loved it so that is all that matters to me. Room was great very clean loved that it was only a shower not a tub and shower. Beds were great. Very quiet at night never heard a thing and morning quiet and the place was full. Will be back for sure.

, General Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay and your wonderful comments. We were just recently renovated and added the showers and new beds. I will pass your comments onto the staff. Thank you, again. -Annette

"Surprise stay"

5
11/11/2016

I didn't find a Best Western in Grand Forks on my GPS, but discovered this while going for another. I was glad we did. The accommodations were great, and the cost reasonable in today's market. The accessible suite was well thought out for convenience and helps.

, General Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. Glad we see we were a good surprise. We just opened in August as a Best Western, after being totally renovated. I hope we will have a chance to see you again. Thank you. -Annette

"Definitely stay here again."

5
11/11/2016

Would definitely stay here again. It was very close to shopping mall and box stores, and some very good chain restaurants. Everything was within walking distance. Only thing we had an issue with was breakfast, no forks, and pancake maker was out of mix.

, General Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I was glad to see overall you enjoyed your stay and will come back. I would also like to apologize for breakfast being disappointing, due to lack of supplies. We are working on being better prepared and hope you will find it better next time you are here. -Annette

"2nd thoughts next time!"

4
11/11/2016

Formerly Lakeview Inn same issue with toilet friends had when they stayed in the room we were given this trip. When bathroom fan running smell of smoke. Staff friendly, breakfast okay, hot tub easier to access, extra handicap parking, walk in shower needs better soap dish or shelf for shampoo. Recommend bath seats available on request.

, Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I was glad to see most things were ok, but disappointed we did not exceed your expectations. I am not sure where the smoke would be coming from, but will send maintenance to investigate. I did want to let you know, we do have a few extra bath seats and I will make sure the staff knows where they are. Once again, thank you for letting us know about your stay. I hope you will stay with us again. Please stop by the front desk and let me know how it is. -Annette

"great motel, good location"

4
06/11/2016

this motel is located close to shopping and the interstate, the room was clean and updated nicely. we did have an issue with the chlorine from the swimming pool, being so strong smelling that we did have a slight health issue from it as it was in the hallway and also could smell it in the room. and express check-out didn't seem to work for us,

Josh W, Front Office Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. We are glad that you enjoyed our recent updates to the hotel, and I want to apologize for any issues the chlorine smell may have caused for you, we've had our maintenance team take a look and have the chlorine at a safe level. We hope to see you again soon.

"avererage"

3
04/11/2016

We checked in on Oct 29 and we checked out on Oct 30. The hotel was not very friendly at the front desk, but they did their job. They did not greet us or ask how our stay was. But the room cleaners were friendly and the room was very nice and clean. For breakfast they had omelettes and eggs and sausages, waffles, yogurt and coffee, but the orange juice tasted really bad. They should really have 100% juice. The breakfast room was small. I would prefer it to be bigger. The pool was a nice temp and the hot tub was nice, but I wish they were 2 hot tubs. I liked that they have lemon water and coffee at check in. They should add cookies. The hotel was nicely renovated. Thank you Best Western Grand Forks.

"Great Value - Great Location, Newly Renovated!"

4
01/11/2016

The Best Western is located right in the middle of all your shopping needs. With Menards in front and the Columbia Mall behind, and box stores like Target, Michaels, and Lowes across the road, you have everything within walking distance. Great Restaurants nearby like Olive Garden and Texas Roadhouse. The hotel itself was very clean. The pool area was bright and the water was just the right temperature. Hot tub was hot:) The breakfast was exceptional with scrambled eggs with salsa and cheese if wanted, sausage, fruit salad, cereals, toast, muffins and last but not least waffles with toppings of blueberry sauce, whipped cream, chocolate chips, and syrop. What's not to like! The only minor issues we had was the pressure in the shower one morning would go down to almost nothing. Not sure what the problem was there, but it didn't seem to affect everyone. Also, in the suite it would have been nice to have another lamp in the bed area, as it felt quite dark with only the lamps between the bed area to light the room. But everything was clean and service was great. Thanks for a wonderful stay!

Josh W, Front Office Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
We are very glad to hear that you enjoyed your stay so much, and wanted to thank you for your review. I'm sorry that your shower wasn't up to par with the rest of your stay, but we will have maintenance take a look at why that might be. We will also see about putting a few extra lamps into the Queen Suite bedroom to help light it up a bit more. Again, we want to thank you for your review, and we hope to see you again soon.

"Good location"

4
01/11/2016

Recently renovated, rooms are clean, and mornings include a nice breakfast. The hotel is only minutes away from the major shopping area. And there are lots of restaurants to choose from, whah are also only minutes away. Would definitely return.

Josh W, Front Office Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for your review of our hotel. We are glad to hear that you enjoyed the area, as well as all of our recent renovations to the hotel. We hope to see you again soon!

"Remodeled nice and clean"

4
27/10/2016

This Best Western was just remodeled and looks real nice. The rooms and entrance are tastefully done. The service is good the beds are comfortable and they also service a hot breakfast that was about average but still good.

, General Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I appreciate your compliments on our newly done hotel. It does look good. I hope we will have the chance to have you stay with us again. -Annette

"Loud until pool closes"

4
25/10/2016

We enjoyed our stay at this hotel. The rooms are nice and the breakfast was good. The only disappointment was that our room had a "pool view". This meant that it was loud because there is an echo from all the children playing. It wasn't bad, only next time I would ask to stay further from the pool. Great location, near all the shopping. I would certainly stay again!

Josh W, Front Office Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for taking the time to tell us about your stay! We are glad to hear that you enjoyed it, with the exception of the noise. We do have rooms away from the pool, so just let us know your preference next time and we will get you set up in a nice room that'll be a bit quieter for you. Thanks again for the review!

"Great Rooms, Love the location"

5
19/10/2016

Stayed at this hotel for the first time this weekend. Everything was wonderful. The rooms are nice and the beds our comfy. A special thanks to front desk staff Hanna and Paul. Hanna checked us in and out and was extremely friendly and accommodating. Paul was great for callling us a cab and putting up with a group of noisy women. I would definitely stay here again. Continental breakfast was delicious and constantly stocked.

, General Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I think our hotel is beautiful and we have all the amenities needed for a comfortable and relaxing stay. But, what makes it is the staff. I will let them all know they were mentioned. Thank you again. We hope to see you soon! -Annette

"Very nice"

4
13/10/2016

We went for a family weekend. We booked 2 rooms, one accommodating 6 people and the other a standard 2 bed room. Rooms were very nice. We would have preferred to have rooms closer together as requested as we had very young children. The television in the separate room did not work well and wifi worked only at times. The lock cards had to be replaced too often.

, General Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I was glad to see overall you enjoyed it, but it looks like we still have a few things to work on. I will get hold of our WiFi company today, to make sure all of our guests have full access. The TV and locks our maintenace department will take care of. Once, again, I appreciate you letting us know and hope we will have the chance to have you stay with us again. Please stop by the desk and let me know how your stay is. -Annette

"Very Disappointed in Check out service"

2
09/10/2016

Disappointed in the service we received at the time of check out. We were unable to use our Travel Card voucher which was given to us by Best Western. It was conveniently lost by the check in attendant the day before. Who insisted on keeping it and would apply it to our bill in the morning at check out.

Josh W, Front Office Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for letting me know about your stay and the disappointment of having your bill not prepared for you correctly. Our front desk clerk laid it on my desk and forgot to enter it. It was corrected the first thing in the morning. I apologize for the inconvenience. -Annette

"Great Value"

5
03/10/2016

What a great renovated hotel. We ended up using a coupon through EZ Marketing and there was also a deal for rates payable in Canadian dollars so we ended up staying for a very low price. Given the option I would have given a 4.5 due to a couple of small things. The hotel advertises free toiletries items should you happen to forget something. I went down to hopefully get a toothbrush. There were no toothbrushes available so I had to buy one from the hotel market for $4. Also, the breakfast was good but the pancake maker seemed a bit too much of a gimmick and at the 2 breakfasts that we had, the staff were always needing to help people with it or fix it. The quality of the pancakes was definitely lacking. I believe that people would be much happier if there were a couple of industrial waffle makers. They are simpler and the waffles are tastier than the rubbery pancakes we had. However, overall the hot breakfast was great, with scrambled eggs, sausage and lots of other options. Enjoyed the shower, beds and TV. We were also impressed that there was a microwave and fridge. The front counter staff did a fairly good job but our staff person was not sure where the outside entrances were to the building when I asked about parking and the entrances to the building. We had a great stay and would certainly recommend it to anyone.

, General Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. I am glad to see overall you enjoyed our hotel. I have recently restocked our did you forget items. I am sorry a toothbrush was not available for you during your stay. I especially appreciate your comments regarding breakfast. We are always looking for ways to make it better and items to change out here and there to give us more variety. I hope you will stay with us again. Please let me know how your stay is. -Annette

"Two nights stay very comfortable & quiet"

3
02/10/2016

We stayed two nights at this location and found it to very clean, quiet and served a better than average "breakfast". This hotel had a good variety of snacks and beverages and was closes to many good eating places. I would go back to this hotel next tie I am in the area.

, General Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for letting us know about your stay. I was glad to see you enjoyed your stay and were able to take advantage of our breakfast. We try to have a good selection and are constantly looking on ways to improve it. We look forward to having you stay with us the next time you are in Grand Forks. -Annette

"Beautifully renovated"

4
27/09/2016

Hotel is very beautifully renovated. Very clean, modern, comfortable beds and great location. Staff was friendly. We had a few issues and have mentioned them to front desk on our way out. Upon booking we specifically asked if renovations were completed because we were travelling with a baby and toddler. We had reserved the two bedroom suite to allow for easy napping for babies. Unfortunately when baby was put down for morning nap there was construction just below our window with hammering and drilling. So we skipped morning nap. Seemed to quiet down by afternoon so both children were put down for afternoon nap and were wakened shortly after with another round of drilling. Made for a rough day. There were also no high chairs or booster seats in hotel which made for uncomfortable breakfasts. Also only mirrors in our two bedroom suite was in bathroom and on living room wall. It would be very convenient to have a mirror in each bedroom to allow for less time in bathroom especially that we were five adults. These issues were also mentioned to staff and well accepted. I realize that with a changeover there is always an adjustment time and we will definitely return to this location.

, Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for reviewing our newly renovated hotel! We are very sorry to hear that we weren't able to provide you with the best possible experience while you stayed with us. We will be looking into making adjustments to all the issues that you brought to our attention to be sure that they won't recur for you or other guests. If you had any other issues that you would like to see us take care of, please don't hesitate to contact us at the property, and the next time you are in town we would love to have you give us another opportunity to provide you with a stay that goes above and beyond.

"The best"

5
27/09/2016

We went here on a last minute booking on Sunday .loved it very friendly staff . Nice room , nice pool area and fitness room. Will defiantly come back again with our dog.. The breakfast was great as well.

, Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for taking the time to let people know that you enjoyed your stay! We just finished up close to 9 months of renovations covering every inch of the hotel, so it's always nice to hear from a guest who appreciates the updates. We look forward to seeing you and your 4 legged friends again soon!

"What an inprovement!"

5
21/09/2016

This hotel has done a 360! We had stayed here before it was a Best Western since it is close to the mall and Super Target and didn't realize that it was being renovated when we made reservations. I was so impressed with the changes - the rooms are so fresh and clean - beds are amazing!! The pool area was great and even better, we had a poolside room which made it ideal for the kiddos! The free breakfast in the morning is the best complimentary option I've come across. The check-in was a very good experience - we learned about the renovation, updates and amenities included with our stay. It may have seemed like a routine check in for the front desk person, but it was so refreshing to be greeted by a professional and kind personality for a change! Because of the updates, I hope to get to Grand Forks more often!

, General Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Wow! Thank you, so much for you comments. I think the reservations are amazing, too. And, I was glad to see you had a chance to relax and enjoy the pool and the breakfast. I hope we will have the chance to see you often. If you get a chance, please drop by the desk and let me know how your stay is and if there is anything you think we could add. -Annette

"Wow!!! "

5
19/09/2016

We used to stay at the Lakeview. We always like it. So we decided to check out the new renovations! We were impressed. Best Western you did a great job! The outside, lobby, breakfast area and rooms were all newly renovated. Everything was modern and fresh. Our room was super nice. And the bed extremely comfortable! We also got a really good rate. And the location of course is perfect (With the key shopping destinations so close). We will be back!

, Front Office Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for your review, as a guest who stayed with us when we were operating as a Lakeview, you have the fullest idea of the changes that we have made over the past half year. Our proximity to the main shopping hubs in town has always been something our guests have enjoyed, and now with our fresh updates to the guest rooms, lobby, pool and breakfast areas, we have a wonderful hotel to match the great location. We hope to have the chance to make your next stay with us just as enjoyable. Thank You, Josh Widmer

"Awesome hotel!!"

5
19/09/2016

We were in Grand Forks for a long weekend because a family member had surgery at Altru on a Friday morning. We wanted a nice hotel close to the hospital that had a pool and served breakfast. The Best Western Harvest Inn & Suites exceeded our expectations! We couldn't believe the remodel - the lobby and breakfast room were so bright and modern. The desk staff was so friendly and got us checked in quickly! We were amazed when we got into our room -- the look was fresh and clean, the beds were so comfortable and the bathroom was so bright and modern!! As a plus, we had a pool-side room, which was so easy and convenient! After spending time at the hospital, a dip in the hot tub & pool was so relaxing. The complimentary breakfast was warm and delicious both mornings, and the pancake maker was a hit with kids and adults alike! The breakfast room was stocked with a variety of newspapers to keep up on the latest. It was so easy to travel back and forth to the hospital, as well as restaurants during our stay. This hotel will definitely be our first choice when visiting Grand Forks!

, Front Office Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for reviewing our hotel. We are glad to hear that we were able to make your stay a comfortable and enjoyable one. The rooms, lobby, pool, and breakfast areas have all been recently renovated, so it is always very nice to hear that people enjoy the changes that we've made. The pancake machine is something that we were very keen on getting, I'm glad to hear you thought it was as great as we do! We look forward to seeing you the next time your travels bring you through Grand Forks. Thank You, Josh Widmer

"Great new Best Western in Grand Forks."

5
18/09/2016

We just stayed at the new BW in Grand Forks. Excellent location, friendly, helpful staff. Thank you Hannah, great job you're doing! Everything was so clean. I had a fantastic sleep in a new , firm bed. Good variety for the breakfast that was included. I would recommend staying here!

, Front Office Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for your review of our freshly updated hotel. We are always glad to hear our guests enjoyed their stay, and I will be sure to let Hannah know that you mentioned the good job she did. We look forward to seeing you again when you are in Grand Forks. Thank You, Josh Widmer

"Great Place"

4
18/09/2016

This hotel has been completely remodelled! The lobby, and rooms are modern and comfortable. The staff was very friendly and helpful. The stay included a tasty continental breakfast as well including eggs, sausage and pancakes:)

, Front Office Manager at BEST WESTERN Harvest Inn & Suites, responded to this review
Thank you for reviewing our hotel. We are always glad to hear when our guests have an enjoyable stay, and our newly remodeled hotel helps us to ensure that we can provide one, each and every time. We look forward to the chance to make your next stay with us an even more memorable one. Thank You, Josh Widmer

"Thumbs Up !"

5
15/09/2016

We were here for a 2 day shopping spree. This hotel has been completely and beautifully remodeled. We found it to be very comfortable with comfy new beds and bedding. The complimentary breakfast is excellent and we found the staff to be unbeatable. All were happy to see us and happy to help in any way they could. When making plans to visit Grand Forks this is most definitely the place to stay. Clean, Comfortable, Friendly with reasonable Rates! You can't go wrong !

"Great Value"

5
14/09/2016

I was passing through and had a $50 gift card from Best Western so thought I would give it a try. Hotel had recently been renovated and did not disappoint. First off the young lady that checked me in new how to process the gift card (this is almost never the case at other locations) and second the room was clean and bed was comfortable. Easy access on and off I-29. Great Hotel.

"long weekend getaway/shopping"

5
06/09/2016

has been renovated, rooms were excellent, very impressed with inside and outside new look, everything new, bedding best sleep, suites and pullout beds very good, breakfast and service great, lots of coffee, towels and toiletry, will continue to stay here for future visits. Location is the best for restaurants and shopping. They have a pool and hot tub and lots of towels also. Management and employees very friendly.

"Clean & Priced just right"

5
30/08/2016

We have stayed in several hotels over the past year. I loved the fact that we could bring our dogs with us to stay and the hotel didn't smell like pets had been stayed in the hotel before. Everyone was super nice and helpful. I would definitely stay here again on our next visit to Grand Forks.

"Beautiful updates"

5
19/07/2016

The hotel went through a major overhaul and the room I had was one of the nicest I've stayed at in a long while. Rooms by the pool can be loud but if you're apart of the fun then don't worry. If you're not, ask for a room away from pool. Front desk staff was incredibly friendly and checked in with me after arrival to make sure everything was satisfactory. I'd definitely stay here again.

"WORST HOTEL EVER!!"

1
09/05/2016

Don't stay at this hotel! They were remodeling the entire hotel and tried to remain open to the public. Many dangerous safety and health hazards were exposed to the guests. The health dept. of Grand Forks, ND should close them down! We'll never stay there again as you can't trust the management.

"not impressed. "

1
20/02/2016

they were in the middle of remodeling so there was construction everywhere. also it took us half an hour to get checked into our room as the card reader on the door was busted and was not offered another room but instead had to wait. also the beds were very uncomfortable.

"Great Stay"

4
21/09/2015

Our hotel stay was wonderful. We stayed here towards the end of July and were pleasantly surprised. The minute we walked in, the staff were very accommodating and pleasant. We had a suite, which was a nice size with the separate bedroom. I had asked for joining rooms, as my parents were along, and they accomodated this, even providing my parents with a suite, for the rate of a standard room. The rooms are dated, as some of the reviews stated, but very clean. The bed was comfortable. On Saturday night, I realized that we needed a wine cork and the girl at the front counter, did her best to track one done. All the staff were great. I would stay here again.

"Very good location"

3
25/08/2015

I really like this property because of its close proximity to Menard's and other shopping. The complimentary breakfast is good and includes waffles that you make yourself. The rooms are comfortable, but I don't recommend a room around the pool, as we experienced very high humidity on our pool-side room.