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Pere Marquette Lodge & Conference Ctr, BW Premier Collection Hotel, Grafton

4.0/5  - basé sur 460 notations.
13653 Lodge Boulevard, 62037-2321, Grafton, United States - Ver el mapa
Pere Marquette Lodge & Conference Ctr, BW Premier Collection - Vista Exterior El Pere Marquette Lodge & Conference Ctr, BW Premier Collection se encuentra en el centro de Grafton. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Convertido en toda una obra maestra arquitectónica, este histórico albergue cuenta con techos abovedados de 15 metros apoyados en inmensas vigas, un tablero de ajedrez a escala natural y una inmensa chimenea de piedra de 700 toneladas. Un inmenso ventanal orientado al río Illinois y una terraza con zona de sombra le permitirán disfrutar de la inusitada belleza de este enclave. Siga el diseño de los suelos de madera natural hasta el restaurante Pere Marquette Lodge, que goza de gran popularidad entre los entusiastas del pollo frito y todos aquellos comensales que deseen disfrutar de especialidades norteamericanas clásicas. La bodega del hotel ofrece a los huéspedes galardonados vinos locales y la piscina cubierta de nuestro atrio cuenta con ventanales de suelo a techo e impresionantes vistas al valle y el río. Nuestras 72 habitaciones y cabañas con un completo equipamiento incluyen todo tipo de modernas comodidades con un aire decididamente rústico. Disfrute de una de nuestras cómodas cabañas con paredes de madera y piedra caliza situadas en el ala histórica con vistas al exuberante valle del río o una habitación doble con cama de matrimonio grande y vistas al parque. Salga del Pere Marquette Lodge & Conference Center, BW Premier Collection® y adéntrese en el Parque Estatal Pere Marquette, el de mayor tamaño de Illinois con más de 3 200 hectáreas de recorridos para los visitantes. Muchos de ellos escogen las conocidas rutas de senderismo para contemplar las magníficas vistas a los valles del río y el resto de enclaves naturales de la zona, al tiempo que otros prefieren conducir por la carretera panorámica con numerosos miradores. Entre otras populares actividades del parque se incluyen equitación, escalada en roca, pesca, caza, ciclismo y paseos en barco. Haga una parada en el centro de visitantes Pere Marquette del parque para planificar una vibrante excursión y conozca de primera mano la vida de las águilas calvas que frecuentan la zona entre los meses de enero y marzo. En Grafton, los huéspedes podrán disfrutar de una gran variedad de bodegas, restaurantes y bares, muchos de ellos con actuaciones musicales en directo. Las compras son otro de los populares pasatiempos de la zona, junto con actividades de tirolina, recorridos en barco por el río, recolección de alimentos en Eckert's® Farm o recorridos a pie por el centro histórico. Otros enclaves para realizar excursiones en la zona incluyen los túmulos de Cahokia Mounds, el Arco de San Luis, el Science Center, la torre Lewis and Clark Confluence Tower, el zoológico de San Luis, el Museo de la Ciudad, el Museo Confluence y muchos otros lugares.

BW Premier Collection

Pere Marquette Lodge & Conference Ctr, Hotel

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Los puntos fuertes del hotel

  • Restaurante
    Restaurante
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Cuarto de jugar
    Cuarto de jugar
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 461 huéspedes
NOTA EMITIDA
Excelente
224
Muy bueno
159
Normal
37
Malo
29
Pésimo
12
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
43
De negocios De negocios
14
En familia En familia
154
En pareja En pareja
208
En solitario En solitario
12
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Excellent"

5
07/11/2018

We have spent Thanksgiving with our family here for the past three years, and they serve the BEST Thanksgiving dinner you've ever had! Place is clean, rooms are large, beds are comfortable, beautiful grounds, plenty of things to see & do.

"Easy Weekend Getaway"

5
05/11/2018

This lodge is about 60 miles away from our homealong a beautiful highway that runs along the reiver bluffs and the Mississippi River. It is perfect for a weekend getaway and is so relaxing when we get there. The perfect way to decompress after a stressful week at work.

"Pere Marquette State Park Lodge"

5
05/11/2018

We hiked the trails in this state park, found the Visitor's Center next to it very interesting, toured the area along the river and then enjoyed settling in for an overnight in the Lodge. The aesthetics are beautiful and the pool was refreshing after our hikes. We ate a delicious dinner in the restaurant there. Would highly recommend a stay here.

"Great escape at fabulous rustic lodge"

5
04/11/2018

The Pere Marquette lodge sits on high ground overlooking the Illinois river near Grafton, surrounded by magestic hardwood trees. Wonderful Adirondack lodge experience, with a huge stone fireplace in the lobby and a large indoor pool and hot tub. Can sip Illinois wine while gazing at the sunset over the river from the terrace, or enjoy the warmth from the crackling fire while seated before the stone fireplace. Comfortable rooms and rustic dining room. Well worth the effort. You won't want to leave!

"A Hidden Gem"

5
19/10/2018

The Lodge was a pleasant surprise. There is history here and lots to do. We were able to hike & bike, swim, use the hot tub. There was plenty of space around the Lodge to just relax. The staff was friendly and helpful. The room rate was extremely reasonable for the very large room with a king bed that we were in. The bed was comfortable. The room was clean, except they need to use a vacuum tool to get closer to the wall because there was a strip of dust on the carpet along the wall. The dining room food was average, but so reasonably priced and lots of choices. We will definitely be back.

"Fall get-a-way"

4
08/10/2018

Very nice. We stayed in a cabin close to the campground where our family was staying. We especially enjoyed the roominess of the cabin since the rain prohibited a lot of outdoor activities. Our grandchildren had plenty of room to play.

"Great time, lots to do in the area and at the park/lodge!"

5
02/10/2018

Hiking, biking, driving, boating, eating, wine-ing, drinking... lots to do at the lodge and park and nearby locations. If you like spectacular views, scenic drives and trails, great lodge restaurant and nearby restaurants, you'll definitely enjoy staying here. Rooms are clean. Service is good. Lodge is unique. Events seem to be scheduled all the time. Allow plenty of time to book your stay.

"Histdory, hiking and a great pool!"

5
30/09/2018

I arrived a day early for a friends wedding. Great pool, a hotub, great restaurant, an awsome lodge, nice room and hiping trails. I loved it! When I plan on staying tdhere in the near future. The pool has a window wall that faces west over the river, I hope to get a photo of the sunset from the pool my next stay

"Wonderful Stay"

5
06/09/2018

We continue to find the best service in both our lodging and the restaurant at Pere Marquette. Great service and great food. We always enjoy the lodge atmosphere in being able to just hang out, read a book and drink some wine on the terrace and watch the river go by. We find that we run into similar travelers, just looking for a place to run away to and Pere Marquette offers everything that we need.

"A Unique Experience"

5
06/09/2018

We planned on staying a couple of days but liked the Lodge so much we stayed four. No matter what room or cabin you select the cost is the same...and reasonable. The grounds are kept well, the staff was friendly and helpful, the pool is incredible, the restaurant is quiet, relaxing and prices are very reasonable. The one of a kind Lodge is inviting and pleasurable. Make your reservations now...you won't regret it.

"Mrs"

4
03/09/2018

Had a great visit will definitely return. Room was clean, stayed in the old wing. Nice small winery/bar with an outside patio. Restaurant has great fried chicken, the side dishes were so plenty we couldn't eat it all.

"Nice visit!"

5
27/08/2018

We enjoyed our visit to Pere Market Lodge. Our room was large and comfortable. We were there for our granddaughter!s wedding. The facility was perfect. We ate in the restaurant twice and had the wedding reception buffet. All was delicious. The lodge has an amazing history.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
We are so glad to hear that you enjoyed your time with us! We know special occasions like these sometimes only come around a few times in a lifetime, so we are happy that you could spend one of those events with us. Thank you for your review, and he truly hope to see you again in the future!

"A nice place to stay"

5
24/08/2018

I went to Pere Marquette Lodge and Conference Center to relax. I enjoyed the meals and the employees were very kind and nice. My room had a view of the Missouri River. It was a "River View Room." There is a lounge area called the "Great Room."

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for the review! We are glad to hear that your stay with us was a great one! We hope you will come back and see us again soon!

"The lodge and restaurant are fantastic. The rooms are also good for the price."

4
20/08/2018

I had a hard time trying to write this review because there is so much to tell. The lodge itself is just wonderful. It was built in 1933 during the depression and it is magnificent. Look at 5he pictures online to get a sense of it. The patio is large and has many tables and chairs to use. It overlooks the Mississippi river and the lodge grounds. Just beautiful. The winery is located in the hotel and. Has many local wines and a full bar. Prices a reasonable. We bought bottles of wine and they provide glasses to take to the patio, the lodge great room, or your hotel room. It also has a patio to sit at. After a chicken dinner we sat n the lodge great room and played games until very late. The restaurant takes reservations and has an excellent fried chicken dinner. We a got a great rate for the hotel of $99. The room was nice, clean, and spacious. We had a queen room and the beds were queen size not the mini queens some hotels have. Bed and pillows were comfortable. However there were a few issues for us personally. There are not enough lights in the room. There a a pool lamp in the corner behind a sitting chair that did not work. Upon investigation it was not plugged up in. And there was not a outlet anywhere near it. Also there was only one nightstand which presented a problem for the C-Pap machines. We had to move the ottoman over to use. The bathroom vanity is very small and holds next to nothing. With that being said it is a good room for the price.

"Pere Marquette Lodge"

3
09/08/2018

The overall appearance of the Lodge and Guest Rooms were Excellent. Cleanliness was terrible. The guest room smelled awful and the room service left half dead bugs around the room when we first arrived.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Hello, Thank you for reviewing us. We are glad to hear that you enjoyed the overall appearance of the Lodge, but are incredibly sorry to hear about the cleanliness of your room. We know how important it is to have a clean room when getting away from home. Our housekeeping staff will be alerted to this issue so that we can make sure we provide a better experience for our future guests. We hope that you will consider coming back and giving us another chance to provide you with a superior experience.

"decor"

4
08/08/2018

The rooms are in need of updating, breakfast was really high for what was offered & food wasn't fresh and hot. Furniture was worn down, Looking out over the area, it was beautiful. Rooms were not cleaned very well.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Hello, Thanks for your review! We are sorry to hear of the issues you experienced during your stay, but are glad to hear that you had a good experience overall! We will be using your feedback as we move forward to provide a better guest experience. Please come back and see us again!

"Dark Rustic Lodge"

4
06/08/2018

We visited here for a short spring get away. It was a birthday celebration. We visited here to get some peace and quiet. It was a romantic getaway, if you like quiet and rustic settings. This place has that old flair to it. Exactly what you would anticipate from a state park lodge. Our room was clean, but a little dated and old. WE turned the couch around and opened the windows to look at the Illinois river flowing past it. The lodge has a large chess board with life size pieces. It has an indoor pool (but we did not partake of it so we cannot be a resource to the quality). It also has a restaurant. The Sunday brunch was good but not great. Overall we enjoyed our quiet time we spent here on an April weekend.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Hello, Thanks for taking the time to review us. We are glad that we could help you escape the hustle and bustle of life, and provide a great, romantic getaway. We hope you will consider visiting us again and giving the pool a try! We appreciate your feedback, and hope to see you again in the future.

"Great lodging with all the amenities, located in natural scenery!"

5
03/08/2018

This lodge has rooms equipped for a couple all the way up to a family with kids. It is situated on the GORGEOUS surroundings of Grafton, IL with stunning views of the Mississippi. The cabins are stone and wood and are decorated beautifully. We stayed with our 3 kids and plan to come back for a couple's weekend. The beds are comfy, the rooms are pretty spacious, and the kids LOVED the bunk beds. We stayed in a cabin room, but the lodge also has "hotel" like lodge rooms. This is a great place to stay, eat, hike, ride horses, and enjoy the pool. Another favorite were the "big games" in the lodge. You can play life sized chess, giant checkers, or huge connect 4! The kids LOVED them!

"Could be so much more!"

3
30/07/2018

I did love this location. I loved the views. I loved the outside amenities. The resturant was disappointing and the servers were disappointing. The front desk could have explained all the amenities in hotel alot better honestly did not know where anything was or what was going on. The staff were in regular clothes and did not know who was on or off. The room was very clean and the bed was comfortable but could use a good update. Over all I will stay here again just because of of the location which I assume is why the price is a tad bit more than it should be. Thank you

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for taking the time to review us. We are so glad to hear that you love the location and views of this area. It is a special place. On behalf of our entire staff, I apologize for your lackluster experience in our restaurant, as well as the lack of information provided by our front desk staff. We certainly want all of our guests to feel like they got the most out of their stay, and I am sorry you felt otherwise. We appreciate your feedback and will be using your comments as we move forward as a business. We also appreciate your willingness to give us another chance, and we hope to see you again soon so that we can provide you with an exceptional experience.

"Fantastic Staff, Great location for Family get away"

5
24/07/2018

Everything about our stay and interaction with the staff exceeded our expectations. Banquet staff was amazing to work with, Front desk extremely helpful, maintenance extremely responsive. We would definitely recommend this facility - loved hiking, so many games to choose from - loved everything!

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
We truly appreciate your willingness to not only review us, but also recommend our facility to others. We are so glad to hear that your stay was fantastic, and your interactions with our staff were pleasant from start to finish. Please come back and see us again!

"relaxaton"

4
12/07/2018

Great place to reconnect with the kids..............no wi-fi, no computers and very limited cell service. You actually have to talk to each other! If you have kids bring some cards or board games. The stable was closed when we were there so we couldn't go horse back riding, but there are nature trails. we didn't use the pool because we felt we were intruding on the family that had the use of the private deck. pros:on-site restaurant, pool, nature. quiet, comfortable beds, and clean cons: not much to do in town because most shops close early or didn't open at all. The bathroom door didn't close properly. menu was ok, not great.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Pat, Thanks for taking the time to review us! We appreciate it. We are glad to hear that your time was well spent with your family here at the Lodge. We do have some board games and cards up at the front desk that you can request, in case you don't want to lug games around! There are 2 rooms with balconies out to the pool, but certainly don't feel as if you are invading their privacy! The pool is open to all guests during our normal pool hours! We will have maintenance look at that issue, and we hope you will consider coming back to visit us again!

"Requesting a new room tomorrow"

1
06/07/2018

I work in the travel industry, and I must say I'm very disappointed by this property. This hotel claims to cater to large groups, but when we requested to eat at their restaurant as part of our family reunion, they said we could only order fried chicken and not off the menu. I have 2 young children and had to fight to let them order off the children's menu. That is not good guest service. We requested a newer lodge room, and we were given a room with a balcony that opens to the indoor pool. It is 9:50pm, and it is so loud in our room, there is no way we can relax or sleep. I will be requesting a different room tomorrow. Let's hope they can accommodate us.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Hello, On behalf of our entire stay, I would like to apologize for your experience with us recently. We do cater to large groups, as we have conferences and weddings here frequently in our banquet spaces. Those are meals accounted for ahead of time by our staff. Our restaurant does take reservations for groups of 6 or more to ensure that we are able to prepare and accommodate the group efficiently. If you would like to consider joining us again, I would be more than happy to assist you with that reservation. We hope that you were able to enjoy your time with us, and were able to be moved to a different room. We thank you for your feedback!

"Great location, food not so"

3
03/07/2018

Visited them for a wedding that was taking place there and thought about making a vacation out of it. We had a room in the old wing, the room was okay, slightly lodge like musty smell which wasn't bad. The AC unit was loud. The pool and hot tub we're good. The scenic drive and the location are just awesome. You can disconnect from the world for a few days. There is nothing much to do in downtown Grafton. I was disappointed with the service and quality of the food in their restaurant- their excuse being they can't stock enough fresh food, so has to be previously frozen( berries).

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Hello, Thank you for taking the time to review us. We are glad to hear that you enjoyed the scenery of area, and had the chance to disconnect, and relax in our pool and hot tub. We are incredibly sorry to hear about your experience in our restaurant. We certainly want all of our guests to enjoy their experience with us, and we are sorry that we fell short during your visit. We hope you will consider coming back and giving us another chance to provide you with a superior experience.

"This Old Lodge Is A Hidden Gem"

5
22/06/2018

My wife & I wanted a get-a-way from the "Capital City". Had a great weeknight overnight, and 2 day stay at the Lodge. We were treated to a 2nd floor room in the "old" lodge section of the property. It is still in good shape and has so much history. When I first booked a room, a terrific desk clerk "Ellyse" said to call back in the coming weeks prior to our arrival, as they do get cancellations of the terrific rooms "with a view" of the river sometimes, and she would "upgrade us"! I called back about 10 days before and sure enough, someone had cancelled. We were put in one of their best rooms and treated like "royalty" our entire stay. Enjoyed the restaurant for dinner and breakfast the following morning. The ENTIRE staff is so NICE, and willing to accommodate. The price for the room was very reasonable. The acres that surround the Lodge, Visitor's Center, Riverfront area by lodge, Hiking Trails, Campgrounds, and Scenic Drive are all within walking distance. We biked the bike trail to nearby Grafton, a fun 5.5 mile ride. (You can ride the beautiful trail along the Great River Road all the way to Alton (21 miles), if you feel ambitious). Grafton has become much more "developed" in recent years, now with many wineries, craft-breweries, restaurants, clubs, a HUGE marina, and lots to do along the riverfront. The PM Lodge is very family friendly, and all prices from rooms to the restaurant within were very "reasonable". The beautiful pool annex area, work-out spa, hot-tub, and sauna were all outstanding. Families seem to love this area, regardless of age.

"WE LOVE THIS PLACE!!!"

5
15/06/2018

My husband & I come here with friends two or three times a year we stay over, eat in the wonderful restaurant, and have a blast. Love all the walking trails, the lodge is so inviting, the staff is wonderful. We cannot wait to make our next trip! Book, you won't be sorry!

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for taking the time to submit a review on our behalf. We appreciate your kinds words and your loyalty to the Lodge. We are glad that you find our lodge to be so special, inviting, and a place you come back to time and time again. We look forward to seeing you again soon!

"ROOMS NOT REAL CLEAN"

3
12/06/2018

We visited here earlier this year. While the lodge itself feels cozy, my room and another couple that we were with both had problems with the room. We found a piece of glass on the floor near the bed, the bathtub had either shampoo or something still stuck on the inside of the tub. Our friends had hair left in their tub. We also had a problem at breakfast where someone's red lipstick was on the folded napkin seated at our friend's plate...when brought to their attention, the waitress was not very concerned and could only say, "well I didn't work last night". What??? The food itself was good though, just took a while to get to us.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Hi Valerie, Thank you for your review. We are incredibly sorry to hear of the issues you experienced with your room. We certainly understand your frustrations. Our housekeeping staff has recently been going through some additional training, to prevent issues like what you experienced from reoccurring. We also apologize for the restaurant experience. We are so glad to hear that you enjoyed your food though! We hope you will consider giving us another chance to provide you with an excellent experience. Please let us know if we can assist you with anything further. Best regards.

"Beautiful lodge, bad experience"

2
11/06/2018

My extended family visited the lodge while taking a vacation to the Grafton area. We chose the lodge based on the surrounding park and hiking trails and proximity to Grafton. Unfortunately, the weather ended up being in the mid-90's so we were unable to do much hiking (we had small children and unable to get up and out really early in the morning). The lodge itself was beautiful and rustic. The lobby had multiple areas to gather with tables, a large Connect-4 game and a huge chessboard with approximately two feet tall wooden pieces. The rooms were decent sized and bathroom was adequate. The pool is large and the kids loved that part of it. The grounds were well-kept, the cabins looked lovely and there was a wedding taking place on the property the Saturday we arrived. However, there were several glaring problems and how they were handled that soured our entire experience. My mom ordered a compact refrigerator to be included in her room months before our trip. When we arrived, there was no refrigerator and the staff sounded surprised when we informed them of its absence. When they did bring the fridge up, they placed it in the middle of the room and didn't plug it in. It was a good thing my mom went up to check the room before we went out for the rest of the day; otherwise, it would not have been cool enough to put our refrigerated items in for the evening. We got the impression that we were causing the staff an inconvenience requesting this item that should've been provided in the first place. Another glaring problem was that the air conditioning wasn't working in one of our rooms (my brother's family of four with two small children, ages two and four). It was too hot to think about sleeping in the room and it was early evening when this was happening (near the kid's bedtimes). When we contacted the management, all they could offer was a cabin on the other side of the premises as the rest of our family, and we had to move all of their stuff (which is a lot for a family with small children) there. In addition, the temperature on the cabin room was also hot and so it was miserable trying to fall asleep (temps didn't fall to a comfortable sleeping temperature until the middle of the night). Despite this inconvenience, we weren't offered any recompense such as a small discount, free meal, an additional night's stay, etc, by the management for our troubles. It didn't seem like our comfort and pleasurable experience was in their best interest. Our key cards for our rooms were malfunctioning frequently and had to be reset several times during our stay; this is understandable and happens frequently at other hotels as well. My wife wanted to watch the Cardinals game that was on but they don't have regional sports coverage on their cable packages in their rooms so we couldn't. All in all, the lodge was beautiful but the lack of accommodation and customer service soured our entire experience. We understand that unfortunate events occur (such as the AC going out, etc) but it could have been handled in a much better way to make the experience more tolerable.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Hello, Thank you for taking the time to submit a review after your experience at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are certainly glad to hear that the family took advantage of our indoor spaces such as the pool and Great Room, and enjoyed the area. We apologize for the lack of proper communication with our staff regarding the mini fridge. Every day we strive to provide our guests with excellent customer service, and we are incredibly sorry to hear that we fell short during your stay. The air conditioning problem has been brought to the attention of our maintenance staff. We know how important quality family time is, and we want you to know that we truly value the guest experience, and the feedback we receive. A member of our management team will be in contact with you soon! Thank you again for your feedback.

"The good, the bad, the honest"

3
09/06/2018

We have visited and stayed here before and have never had an unpleasant experience. This time, we were visiting the lodge as part of a group of friends there for a wedding. If you are planning an event at the lodge, be prepared to be extra vigilant in your planning. There is a lot of room for improvement with regard to event coordination. The bride's mother wound up having to make numerous phone calls and a couple of trips to Grafton to get things straightened out. It was a mess. With that being said, the lady who was in charge of the wedding plans was trying her best, but she was new and she didn't have a lot of cooperation from management or from the front desk staff. There was an issue with how the block of rooms for the wedding were actually reserved. The front desk basically had no idea how to reserve in the block and guests were being told that there were no rooms available, when in fact, there were plenty of rooms. When the bride's mom went to Grafton to talk to the manager, she found him to be less than helpful and she was very disappointed in the service she received. There is a need for customer service training for all the staff, including the manager who wouldn't even make eye contact with the bride's mother. The front desk staff also needs trained on how to handle blocks of rooms and bookings for events. At the end of the day, the wedding went off without a hitch, and it was a beautiful setting. When my husband and I arrived at 3:00 in the afternoon, we ran into several of our friends who were waiting for their room to be ready. We had been told early check in would be fine, but that was not the case after we got there. We were all promised our cabins would be ready by 4:00, and the wedding was to begin at 5:30. It was hot and we were beginning to wonder if we were going to have to get dressed in the bathroom in the main part of the lodge. My husband and I decided to walk over to the cabins and on the way over, we ran into a member of the housekeeping team who informed us that our cabin and several others were in fact ready, and had been since 11:00 that morning. She spoke with her supervisor, who contacted the front desk, and we were all able to check in. The front desk clerk was clearly irritated with us, our friends, and the whole situation. She was less than pleasant, but probably thrilled to get us away from her counter, as I'm sure we were probably all getting on her nerve. So, we go to the cabin and it smells very musty. Now, keep in mind, this is a cabin,in the woods, with stone walls. It is not going to have a fresh, clean motel room smell. If you are expecting that, you will be very disappointed. The cabin room we were in was quite big. The "living room" part of it was clean, although dated, and the carpet was pretty stained up. As I went down the hallway, I noticed that it was very dusty and there were cobwebs. I checked out a stain to make sure it was dry, and it was. The bathroom floor had clearly not been swept or mopped. There were dead bugs and dirt on the floor behind the door and behind the toilet. The toilet was clean and the shower was clean. I was now starting to worry, so I immediately checked to make sure the bedding was clean and it was. The bed was very comfortable, probably one of the most comfortable motel beds we've ever slept on and the towels are the best! The restaurant at the lodge has a breakfast buffet. It was good, but not great. The service however, was excellent and the coffee hit the spot. We had fried chicken at the wedding reception that was amazing, and I would highly recommend it! Over all, I'm not ready to say I won't be back. This is a great place to come for a getaway. It's absolutely beautiful there, and the lodge itself is awesome, with great views of the river. There are lots of trails, and even a campground. The next time we go, we'll try the lodge. I think after this I can safely say, I'm done with the cabins.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Hello, Thank you for taking the time to submit a review after your experience at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Every day we strive to provide our guests with excellent customer service, and we are incredibly sorry to hear that we fell short during your stay. We appreciate your suggestions and comments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider coming back and giving us another chance to provide you with the excellent customer service you deserve. If there is anything we can assist you with, please let us know. We hope to see you again in the future.

"Trip to state park"

4
23/05/2018

We stayed in a cabin with two queen beds. The cabin was made up of four hotel rooms so it wasn't a whole cabin. We had lots of room though with a sofa and chairs. I don't understand why other reviews complained of the musty smell. It smells like an old cabin which is what we used to stay in as a child. So it brought back memories. The room was clean, beds were comfortable and the bathroom was clean. I couldn't get hot water at the sink so had to use the tub faucet. Wish we could have spent time walking trails in the park but we had some business to take care of. We checked out the lodge room with the huge fireplace. They were having a conference so it was set up for meals so we didn't spend any time there.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Hello! Thank you for submitting a review on our behalf! We truly appreciate you spending time with us, and are so glad to hear that you enjoyed your stay. We are glad that the cabins could bring back those memories for you. They are certainly special. Please come back and see us again soon! The giant fireplace certainly keeps up warm in the fall!

"Good overall experience"

4
02/05/2018

All of the staff were friendly and good to work with. The location is beautiful and the lodge is a great place to hang out with a lot of activities to do. Overall the whole state park can keep you busy in itself. It is close to a little town (Grafton, IL) where there is restaurants, zip lining, wineries/ brewery, ice cream shops, nick nack shops, etc. The only complaint is the cabin room we had was dirty and dusty. They seem to have done very little maintenance & upkeep to it.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for taking the time to review us! We are so glad to hear that you had a pleasant experience with our staff, the Grafton area, and enjoyed our scenic views! We apologize for the cleanliness of your cabin room. We know how a well-maintained room is an essential part of a stay, and will address our housekeeping department on this issue. Please come back and see us again!

"Great Lodge and Setting "

4
30/04/2018

We stayed in a cabin and the room was definitely beyond dated, but the lodge was well maintained and had many very good dinner choices along with some local blueberry wine...all tucked in on beautiful land.

"A great place gone to terrible"

2
14/04/2018

We've stayed here many times and loved it, though it has always been plain and rustic. It used to be clean and comfortable. What a shock to find it unmaintained and poorly cleaned. Every glass door and window is filthy. Showers and plumbing fixtures were broken. No hot water. Upon opening it, toilet seat cover fell to the floor. We simply got tired of calling th desk, so my husband fixed it. Furniture is dusty. Room was only vacuumed in the center. Bath tub handles slimy, unclean. They have one housekeeper on duty. Breakfast is absolutely terrible. Dinner a bit better but very institutional quality. Some staff are very nice, some surly. The are is so beautiful and we have stayed here when the entire grounds were flooded...experience was still really good. This time? Feh. I doubt we'll return. So sad.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Maryan, On behalf of our entire team, I would like to apologize for not exceeding your expectations. After many times of visiting, we are deeply saddened to hear of your recent stay experience. We know how important the cleanliness of a room is to the comfort and happiness of our guests. We will address our housekeeping staff in an upcoming meeting about the necessary steps when cleaning a room properly. We have had our maintenance team check on the working order of both the shower head and toilet of the room you checked out of. We acknowledge that the condition of your room was unacceptable, and we will be taking the necessary steps to prevent these issues from become a reoccurring problem. Your satisfaction is important to us. Please know that we take all of your feedback seriously, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with the superior experience you have received in the past.

"Dated "

2
11/04/2018

Very worn and dated. Restaurant has vinyl tablecloths and day old potato's. We left the cabin due to the musty smell and checked into the lodge. Same look from 23 years ago when we came for a night on our honeymoon

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Candee, On behalf of our entire staff, I apologize for the experience you had during your time with us recently. We certainly want all of our guests to have a pleasant experience throughout the Lodge, and I am sorry that we fell short in regards to your original cabin room, and dining experience. We always appreciate feedback as it helps us consider changes to be made as we move forward, and improve our overall guest experience. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Excellent Place to Stay"

5
06/04/2018

My wife and I wanted to go somewhere for my Spring Break and decided to take a trip to the Pere Marquette State Park. Since we were going to be there several days we decided to stay at the Lodge on the State Park. We were glad that we did. We had a very enjoyable time at the lodge. The food was delicious and very reasonable at the restaurant. The lodge is very beautiful inside, the staff was very friendly and helpful, the pool was very nice, and our room was very nice too. I would go back there again to stay since we had such a great time there. My only complaint was there was not much to do at the State Park.

"Good until the last night"

2
05/04/2018

The lodge is a beautiful old CCC-era building though guest rooms are comfortable and modern. We are in the old section. We stayed for three nights - beginning Tuesday evening. The main lobby is the highlight of the lodge! Beautiful with vaulted ceilings, a soaring fireplace that remains lit, windows spanning a great view of the sunset and river. TU and WE evening were spent lounging in this great room, making the stay fantastic... until tonight. I am currently sitting in the lobby and am surrounded - quite literally - by 40 standing and marching people who are being orchestrated by a VERY loud wedding planner. The entrance to the restaurant is blocked, the fireplace is blocked... This is LOUD, disruptive and completely ruins the experience of the lodge stay. **IF** one is going to do a wedding rehearsal - rent the entire bloody common area and don't impose it on every other guest. And it was going so well...

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for staying with us, and taking the time to submit a review. We are certainly glad to hear how special this Lodge is to you, and how much you enjoyed your first couple nights. We can certainly understand how a group activity may infringe upon your enjoyment of the great room, and how disappointing it was for you to have that enjoyment infringed upon for a period of time. We will continue to encourage our wedding participants to be respectful of others while rehearsing for their big day. Thank you for your patronage and we hope you consider coming back and seeing us again soon. If there is anything else we can do, please let us know.

"Winter getaway"

5
01/04/2018

Went in response to ad for an Eagle watch package offer. Spent one night and included dinner and breakfast for 2 in their restaurant plus 2 drinks. Great value. The food in the restaurant was great! This was a week day only special so we were there on a Monday night. Very quiet, not a lot of people. We had a king room and it was huge and extremely clean and comfy . The lodge is beautiful with a huge common area with fireplace . The weather was crappy ( rained the whole time) so we did not get to enjoy the outdoors. Intend to go back. Staff very friendly and accommodating . Overall a wonderful stay. The did have an indoor pool but we are not swimmers so did not take advantage of that.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Val, Thanks for coming in and taking advantage of the Eagle Package! We are glad to hear that you enjoyed your room and dining experience. We now have our Spring Fling package running, which is essentially the Eagle Package just for a new season! Please come back this month for the Spring Fling package! We will keep our fingers crossed for sunshine!

"Beautiful and unique"

5
01/04/2018

The hotel is set in a beautiful state parks with trails to hike and a beautiful view of the river. Quaint little towns and a scenic drive. Perfect for a little getaway. Great for families or even a romantic couples stay. The lobby has oversized board games such as chess and connect four, there's a pool for family fun. The restaurant has amazing food options, friendly staff, and the decor fit in with the ambiance of the area

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for submitting a review on our behalf! We are so glad to hear that you enjoyed your time throughout the Lodge during your getaway. The state park really does offer a beauty that makes this area so special for people of all ages. Please come back and enjoy another getaway with us soon!

"Comfortable cottage"

4
31/03/2018

We stayed in one of the cottages and loved our stay. It has been too long since we have been here, and were glad to come back. The cabin was cozy and large, with a separate living area and bedroom, plus private bath. Drapes blocked drafts and light so we slept beautifully all three nights of our stay. Our only issues were the fact that housekeeping didn't service us one night so we returned from sightseeing to a dirty room with not enough towels or coffee for morning, and the furniture is on the wrong side of fresh. Both the chair and sofa were dirty from age. Our front door was also scratched up as someone clearly snuck a dog in as I don't think dogs are allowed on the property. The bathroom also needs updating. I think either the original floor is in place or one from the early '60s. Either way, it needs to be replaced. But these flaws aside, the cabin is comfortable. We enjoyed our stay, but look forward to an update. I would like to add that when we went to the front desk to report housekeeping ignored us, the woman working there immediately put together a bag of coffees, shampoos, cups, and soaps. She also handed over a pile of towels for us and apologized for housekeeping's neglect.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Hello, Thank you for submitting a review on our behalf. We truly appreciate it. We are glad to hear that you enjoyed your time in the area and in your cabin. We apologize for the miscommunication with our housekeeping staff. We strive to provide every guest with a clean and inviting experience, and we are sorry that we fell short during your stay. We will be taking the feedback you provided to consider future improvements here at the Lodge. Thank you again for your review and we hope to see you back!

"Great retreat"

4
30/03/2018

Great place to get away and relax while still close to many site seeing opportunities. I recommend river view rooms. Fantastic grand hall with lots of seating for relaxing, visiting, looking out over the river.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for leaving a review on our behalf! We are glad to hear that you enjoyed your stay with us. The river view rooms are certainly a beautiful experience. We hope you will come back and see us again soon!

"Relaxing getaway!"

5
23/03/2018

First time to Pere Marquette. It did not disappoint! Fascinating historical Lodge & Cabins. Great hiking. Comfortable, clean room at the Lodge. The restaurant had great service and really good food at a reasonable price. Can't wait to come back during a different season.

"Always a Good Time"

5
21/03/2018

If you have a large group and want time for people to visit and explore outside, Pere Marquette is the place for you! This lodge is rustic and cozy while offering amenities such as an indoor pool and restaurant. The grounds are very relaxing and there is unlimited fun to be had between the oversized chess game and the amazing hiking trails!

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Hi Carmen, Thank you for taking the time to submit a review on our behalf! We are so glad to hear that you enjoy the Lodge and all of its charm. It is a wonderful thing to be nestled inside such a beautiful state park, and have scenic views as well. Please come back and see us again!

"great family getaway"

5
16/03/2018

Another great trip to Pere Marquette Lodge. Excellent restaurant. Grand kids love the indoor pool. Special thanks to Darlene. She made our breakfast experience very special. She is professional,cordial,and very proficient. Beautiful sunset over the Illinois River. We look forward to a return visit.

"PERFECT WEEKEND GETAWAY!!!!"

5
08/03/2018

Pere Marquette Lodge is our favorite weekend getaway!! The lodge offers everything you need for a fun, relaxing getaway!! We enjoy the beautiful scenic views, fun lodge activities, delicious fried chicken dinners at the restaurant, and the quaint historic cabins!! If you're in the Grafton area, make plans to visit Pere Marquette Lodge!!!!

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for taking the time to review us! We are so glad to hear that a trip to the Lodge is so special to you. We are also glad to hear that you take advantage of all the great things we have to offer, and we truly appreciate your loyalty. Please come back and see us again!

"Picturesque!"

4
03/03/2018

Our Association held our Summer Conference here and it was very nice! Right off the river and not far from shopping and adventure such as hiking, fishing or Zip lining nearby. Meeting rooms were spacious and food was excellent.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for taking the time to review us! It was a pleasure to have you with us, and we appreciate the kind words! We hope you will consider coming back in the future!

"Pere Marquette Lodge & Conference Center"

4
23/02/2018

Pere Marquette is located on Route 100 North in Grafton, Illinois. It is a beautiful location that offers cabins, or a lodge to stay. The restaurant has a wide variety of great, delicious dishes to choose from, but offers a unique way to serve large groups over 12 people. They offer two pieces of fried chicken, mashed potatoes, string beans, rolls and a choice of water, ice tea or coffee. The food is served family style and is served hot and well prepared. The meal also includes a piece of peach or apple pie. The lodge is located on a very beautiful spot on the Illinois River and can be access from Missouri by taking the Eagle ferry across the Mississippi then drive through Calhoun County and crossing the Illinois River on the Brussels Ferry. The trip to the lodge is well worth time to enjoy all it's beauty.

"Nice Stop Along The River Road"

5
21/02/2018

Spent our anniversary taking a ride from Alton to Grafton. The River Road was beautiful...the bluffs, river traffic, lots of eagles, the awesome view from Aeries where the Illinois and Mississippi come together, and then our evening stop at Pere Marquette. Very nice staff, big, comfortable room, quiet. We drove to the scenic overlook, then spent some time in the pool and hot tub. Had dinner at the lodge's restaurant...very nice, food was great, big portions, great service. Great venue for an overnight get-away with someone special.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for taking the time to review us! Your business is very important to us and we value your feedback. It sure sounds like you had a fantastic time on your travels. It is such a scenic area, and we are glad that you were able to experience the beauty of it all. Thank you for spending the night with us and taking advantage of our restaurant and amenities. We hope you will come back and see us again!

"Wonderful Rustic Retreat!"

5
20/02/2018

My sister and I have been visiting Pere Marquette Lodge every fall for several years. The Lodge is such a warm, rustic retreat! The room is always clean and comfortable. We prefer to stay in the new section of the lodge because it is near the pool and hot tub and there is an elevator to access the second floor. I'm sure the rooms in the original section of the lodge are very nice also, but there is no elevator and if you want to use the pool, you'll have to walk through the lobby. We always have dinners in the dining room and the food is excellent. They have a huge variety of menu items at reasonable prices. We particularly like the French Onion Soup and the fried chicken! The service is good and waiters/waitresses are always friendly. After dinner we enjoy just relaxing in the huge lobby by the massive fireplace. There are board games available, or you can just enjoy the view of the River through the many windows. And the sunsets over the River are beautiful. If you're looking for a quiet place to unwind in a rustic yet comfortable lodge, Pere Marquette is just the place for you.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Sandra, Thank you for taking the time to submit a review on our behalf. Your business is very important to us and we value your feedback. We are glad to hear that you have had such a pleasant experience throughout the Lodge on many occasions, and that you enjoy the variety and quality in our restaurant. The sunsets are such a sight to see! Please come back and see us again soon! We truly appreciate the kind words and loyalty to our property!

"Very relaxing"

5
15/02/2018

Great atmosphere. Very nice rooms and food is great. The people are very nice. Sitting on the patio having wine is as good as it gets. The river is right there. Sitting in the lodge listening to music or enjoying the fire is great.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for taking the time to review us! We are glad to hear that you enjoyed your time with us! It's great to know that you've discovered multiple facets of what make the Lodge so special. Please come back and see us again!

"Birthday Getaway"

4
07/02/2018

We love staying at Pere Marquette Lodge. Have been coming here for over 40 years. Beautiful location and lots of history. We were very happy overall with our stay except for the bathroom, which did not appear to have been thoroughly cleaned ??

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for taking the time to leave us a review! On behalf of our staff, I would like to apologize for the condition of the bathroom. We strive to make sure that all of our guest rooms are cleaned from top to bottom to the best of our abilities, and I am sorry we fell short this time. We appreciate your loyalty, and hope that you will come back and see us again!

"A great lodge not too far from the city."

5
05/02/2018

Our stay at the Pere Marquette was pleasant and comfortable. The staff was accommodating. Being January, the lodge was not as crowded as probably the warmer months. And also being the colder months, the rate was very appealing. We were there to see and hear about the migration of the eagles.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you so much for taking the time to review us! We are glad to hear that you had a pleasant experience throughout the Lodge. Did you get the chance to see any eagles? We hope you will consider joining us again!

"Wonderful!"

5
03/02/2018

Such a great place to stay! Love the history and structure of the lodge. Beautiful views of the river. Great food in the restaurant. Check out their package deals--can find some real savings particularly in the off season.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Aaron, Thank you so much for taking the time to review us! We greatly appreciate the kind words, and are glad to hear that you enjoy your time with us. We would have to agree, there are some great deals here! See you again soon!

"Great food and wonderful ambience!"

5
02/02/2018

I took my family here for my husband's birthday and we enjoyed excellent service and FABULOUS fried chicken! It was a little quiet in the restaurant ~ my kids mentioned they'd love to hear a little classical music in the background (that was a first for this crew!) It would definitely match the setting. It's such a beautiful spot, and after dropping off our children, my husband and I returned for a night in one of the cabins. It was warm and cozy, spacious and clean. Loved the thick stone walls and wood paneling and the bed was pretty comfy as well. It would be a great place for a couple or a family. The "fireplace" insert was just a plug-in model which didn't produce any heat, but the room was plenty warm even though it was below freezing outside. Wish we'd had time to try out the pool and hot tub in the main lodge area, but we were happy enough to just enjoy the room. The trails and views in the area are beautiful, and the VIsitor's Center for the State Park is right next door. Definitely worth a trip!

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Karin, Thank you for taking the time to review us, and for all of the kind words. We are glad that your trip to the Lodge was a great experience for the whole family! We knew that cabin suggestion would come in handy! We hope that you will come back soon, and hopefully be able to try out the pool and hot tub!

"Great place to stay!"

5
01/02/2018

This is a beautiful lodge nestled in a state park with beautiful scenery. The food was really good and reasonable. Service was excellent. Room was pretty, clean, spacious and comfortable. No refrigerator or microwave, but with a restaurant right there it wasn't really needed.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you so much for taking the time to review us! Your kind words are very much appreciated. We are glad that we could help you have a wonderful stay, and hope you will come back and see us again!

"Eagle viewing"

5
31/01/2018

We booked 2 rooms at the lodge, 1 for us and one for my parents. The staff was very attentive, the rooms were clean and the food in the restaurant was good. We had the eagle viewing package which included our supper and breakfast. This is a lodge built by the CCC with a huge fireplace in the main room. We love this place.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for taking the time to review us! We are glad to hear that you had a pleasant experience throughout the Lodge, and hope you come back and see us again!

"Great state park"

5
27/01/2018

Great Illinois state park with a lot of hiking trails, rooms overlooking the Illinois river, restaurant and bar. the rooms are generous in size...no fridge, Kurig coffee maker and no elevator in the older section. Nice cozy place to stay. The Eagle watch package is a good deal which includes breakfast and dinner off a select menu.

"Relaxation feels so good"

5
22/01/2018

The bald eagles and trumpeter swans are visiting the area, so here I am! I am staying in one of the historic cabins. The stone / log walls lend a naturally rustic quality, while the interior furnishings are as plush as you would want. The setting on the river, the scenic drives, the comfortable lodge, and the grand restaurant all contribute to a lovely experience.

"Annual Pere Marquette Pilgrimmage"

5
05/01/2018

We have been bringing our family to this property every year between Christmas and New Years for the past 12 years. I was initially concerned that the hotel had been purchased by Best Western 8 months before. This turned out to be the best weekend at the lodge we have had. It was due to the exceptional service of the staff. Every request was met with a smile and quick turn-around. They have clearly done a great job hiring this group of individuals.

"Great Value"

5
03/01/2018

We attended the New Year's event at the lodge which included hotel room, appetizers, open bar, buffet dinner, a live band and breakfast the next morning. A great value. Always love this lodge and the setting in Pere Marquette Park.

"Pere Marquette Lodge New Years ve"

5
02/01/2018

The Lodge is beautiful. Historic, but well maintained. The New Years Eve package was a great value, and the staff managed the evening very well. The food was very good, and all of the Lodge staff were friendly and helpful. We will be doing this event again.

"Cabin Stays at Pere Marquette Lodge"

5
02/01/2018

Second time we have stayed in a cabin at this lodge. Beautiful surroundings and nice rustic cabins. Each has a king bed as well as a set of bunk beds. Bathrooms are small, but fine. Beds and linens were extremely comfortable. Staff at the lodge are friendly and at your service. Food is always great!

"Great Kick-off to Christmas"

5
28/12/2017

This hotel was a fantastic place to kick-off the Christmas weekend. We were able to enjoy a relaxing dinner and then spent time playing games in front of the fire in the lodge. It is a great country get-away to relax and unwind.

"PERE MARQUESTTE FAMILY GET AWAY"

4
18/12/2017

This place is a hidden gem. An absolutely perfect place for a family get away. The large fireplace and view of the river set the tone for an old fashioned New England style lodge. The pool area is wonderful also.

"Old Time Lodge in a State Park"

4
16/12/2017

Amazing lodge in the middle of a wonderfulbpark and area in general. Beautiful rooms with a great staff. Huge lobby area with a giant chess board. Beautiful woodworking all over the lodge too. Outside area to relax on, enjoy a beverage, and watch the river traffic go by or take a drive or hike in the park. Restaurant is nice with an upscale atmosphere, but the food was quite reasonable.

"Pere Marquette Lodge"

5
08/12/2017

Our stay was started with a friendly staff which gave us loads of information about the lodge layout and hours. They informed us of Wi-Fi network availability and events going on in the lodge. Our room was clean, the add on package I had ordered was in the room. The bed was comfortable and the showers were hot. We had a wonderful hike the following morning, and enjoyed spending out day in Grafton at the wine bars, shopping, and site seeing. I was very impressed with the lodge restaurant and the quality of the dinner. We will book another stay in the future.

"Wine tasting room at pere marquette lodge"

5
06/12/2017

Excellent wine! Had trouble remembering which sample was which but love the wines. Wishing there was more room outside to enjoy sampling but overall great experience. Love playing life size chess on the lodge floor.

"A lovely place to recharge"

4
30/11/2017

My husband and I stayed at this state park lodge for 3 nights. It was just what we needed to turn off the tension of a too-busy life. We used to come here with our children and now we return as seniors. Best Western has taken over the management of the hotel and restaurant. I imagine they had a lot to do after several years without a state budget. Food at the restaurant is excellent and moderately priced. Staff at the entire lodge is exceedingly pleasant and management eager to please. I am no longer able to walk the lovely hills, but there is plenty of riverfront to walk and explore. This place still works its magic on us.

"A short drive away but so restful"

5
30/11/2017

We look forward to the Eagle watchers package coming up in January and February. It is the most relaxing weekend away from St Louis that we have experienced. Everyhing was wonderful. The Food was greaat, the room quiet and large and the scenery was top notch.

"A wonderful place to enjoy Thanksgiving dinner!"

5
29/11/2017

My sweetheart and I have a tradition of having Thanksgiving Dinner at the lodge. The majestic timber frame lodge provides a perfect backdrop for a delicious Thanksgiving feast. The buffet style dinner offers all of the traditional Thanksgiving dinner favorites - turkey and dressing, mashed potatoes, green bean casserole, sweet potatoes, and much more. And, of course, Thanksgiving Dinner would not be complete without dessert and there are many to choose from, including pumpkin pie, pecan pie, cheesecake and many more. Amazing food and an affordable price. 2 thumbs up and 5 stars!

"Family gathering"

5
25/11/2017

We spent Thanksgiving at Pierre Marquette Lodge with 14 family members. It was a wonderful place to gather together--lots of room to spread out and enjoy each other. The kids enjoyed the swimming pool and the ping pong room and there were tables and chairs in the lobby to play cards. The hiking was good with wonderful views of the Illinois and Mississippi Rivers. Great trip.

"Pere Marquette still a wonderful place to unwind"

4
17/11/2017

The Pere Marquette lodge is now being administered by Best Western. We hadn't been there for more than 17 years, but it's being restored to its 1930's glory. The park is magnificent and and the lodge comfortable and welcoming

"Rustic Lodge"

4
16/11/2017

We stayed at this hotel for a friend's wedding. The decor is rustic americana and seems quite authentic. The rooms and amenities seemed to be geared toward the geriatric crowd and their grandchildren, but the wedding in the lobby was quite pleasant. We were a little put-off by the smell of our room and the quality of the internet, but other than that, not a bad place to stay. Beautiful natural surroundings right on the river!

"Glimpse of the Past"

4
15/11/2017

The Rustic Lodge and grounds are Beautiful and a glimpse of days gone by. The food is very good for breakfast and dinner. I recommend the fried chicken or lasagna. We stayed in the newer area of the lodge. The bed was comfortable, the room could be updated and improved some, but the positive outweighed a few negatives. I would recommend staying here for a relaxing get a way for hiking and nature.

"Sweet “local” getaway"

4
11/11/2017

We spent the night at the lodge to see the fall colors and brought my husband's senior mom so she could enjoy the lodge too. Loved the great room, the fireplace and the ease of parking. The rooms were comfortable and well provisioned with up to date coffee makers and flat screen TVs. There are well placed ramps for people who don't feel at ease on stairs. Very nice! Dining room was OK, but menu needs updating to offer at least a couple gluten free options and healthier options. We figured it out, but the steamed vegetable plate offering for dinner is so outdated! And menu is heavy on “meat and sweet” items. Would love to see more fruit and whole grain products available, thanks!) One small negative - the dining room wasn't overly crowded, but dinner service was very slow and inattentive. Dishes piled up on our table and no one offered to take them away, refill our water glasses, etc. Staff training to improve customer service would be great!

"Restaurant"

2
09/11/2017

We chose to have dinner in the restaurant at the lodge, and was very disappointed. We were not happy with the salad, the dressing on the salad was awful, and the lasagna could have been better. We contacted our server, and the check was adjusted.

Taylor H, Public Relations Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Hello, On behalf of our entire team, I would like to apologize for not exceeding your expectations in our restaurant. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will bring these issues to the attention of our kitchen staff to ensure better quality moving forward. We hope that you will consider giving us another chance to provide you with excellent service all-around. Best regards.

"Beautiful lodge and park"

5
08/11/2017

We were there for a wedding; came in a day early for rehearsal dinner; the lodge is very nice, the rooms are nice and spacious and the park has some spectacular views and good hiking trails; the nearby town of Grafton has many restaurant options including a great brewhaus/winery were we went for the rehearsal dinner. The wedding was beautiful...the ceremony was in the lodge in front of a huge fire place and then the reception was in one of the private dining rooms....had a wonderful time!!

"Rating"

3
08/11/2017

Our stay could have been better, water bugs in room and window wouldn't close. Staff did seem concerned and said they would send someone to fix it and offered a discount when checking out. We may return next year, we went for the wine tasting event.

"so much fun!!"

5
06/11/2017

We went for the wine festival and stayed the night in one of the cabins. The wine festival was packed but we still had a good time. It would of been nice to have to wines that we sampled available for purchase. We ate two times at the restaurant, both times the food and service were amazing!. We were really surprised at how low cost it was. We stayed in the cabins for the night. It was perfect for us. We had room to play cards with our friends who we were there with. The bed was comfy, the room was clean. Only change I would make is a taller showerheads for us tall people. We went for a drive thru the park before we left and that was breathtaking!

"Excellent Visit"

5
29/10/2017

My wife and I went for brunch which they offer every Sunday in October. Wonderful meal with lots of options. Reasonable prices for a hotel of this caliber, if your looking for happy meal prices though, it's not for you. Will definitely be back.

"Not a Family Friendly Hotel"

2
23/10/2017

We went there with our three young kids, ages 6, 4, and 2. From reading on the website, I was hoping that I was missing something about the food options at this place. This is the aspect that makes it not family friendly. There is only one restaurant on the resort, and it is not really an ideal place to eat every meal. For us to eat breakfast there would cost $60. There are not mini fridges in the room, so bringing our own food is not an option and there are no restaurants close by to order pizza or other kid friendly food. The wifi is pretty much useless unless in the lobby and there were broken windows in our room that wouldn't close all the way and I killed two spiders in our room. The rooms definitely need a face lift. This lodge is definitely geared toward an older crowd.

"Relaxing and Just My Speed"

5
23/10/2017

This is a beautiful CCC style lodge... lots of log and stone. We stayed in the cabin rooms and they were very big and comfortable. The hikes and views are just relaxing. There is an indoor pool, that was a wee bit chilly, but a hot tub and sauna that were very nice. We availed ourselves of the restaurant several times and enjoyed it thoroughly. I also had a glass of wine from the winery and sat and watched the river, while the children rolled down the grassy hill. It was just very calming, and I loved it.

"Beautiful setting. Great for families"

4
22/10/2017

The rates for the cabins were very reasonable. The beds were comfortable and it was clean. Prices in the restaurant are also reasonable. Overall family friendly in a beautiful setting! We will definitely be back!

"Wonderful stay"

5
20/10/2017

Wonderful old school resort. Stayed in one of the cabins. Hiked a few different trails that were well marked. Lovely grounds. Breakfast omelette was amazing. Husband had the fried chicken at dinner (they are known for that) and said it was the best he ever had. We will for sure return.

"Excellent food and service at the restaurant"

5
15/10/2017

We had a gathering of about 20 people to take care of family business in the area, and the restaurant proved perfect for a group luncheon. the food and service were both excellent, and prices were reasonable. The lodge and park are beautiful.

"A Quiet Escape"

5
15/10/2017

This is the perfect place if you're a people person or if you like quiet little getaways. They have many activities throughout the year, as well as an adorable restaurant open year-round, so if you like to be around others, there are plenty of things to do and good times to stay there. We like to go mid-week in the wintertime when there's less of a crowd and it feels more private. We stay in the lodge as opposed to the cabins because we love the river views, and if you're lucky enough to have it snow while you're there, it's like being in a post card. We especially like the location of being "away" but we don't have to drive hours to get there. The open lobby area of the lodge is where we spend most of our time playing games or reading and relaxing with a snack. We also love going on drives of the park grounds up high where there are awesome views. I highly recommend it. I forgot to say for outdoor people, there is a big camping area and horseback riding!

"A wonderful relaxing atmosphere"

4
13/10/2017

A well- kept rustic lodge with a wonderful restaurant. The lodge is set in a park area with views of the river. A very big, comfortable great room with fireplace and lots of comfy chairs. My friends and I stayed 2 nights as a get-away. Great place for hiking and biking. The indoor heated pool/hot tub was very nice. we enjoyed some shopping in Grafton, some stores were closed since we were there in October, mid-week.

"Quiet and relaxing"

5
03/10/2017

We had a one night stay here as part of a tour group. The Lodge was exceptionally clean, beds were very comfortable, and the public areas had lots of seating with a great view of the river. The wine bar was small, but fully stocked and reasonable.

"Quick Getaway"

5
29/09/2017

Great Location, So quiet and relaxing. Great views Day and Night. Stars were beautiful Staff was terrific Restaurant was very good the food was terrific and they serve huge portions. Cozy lobby and nicely appointed rooms.

"A Great Sisters Getaway"

5
28/09/2017

My sisters and I went for a getaway and we had an amazing weekend. We took the Hakuna Matada cruise, and came back to the lodge for our weekend. We had gotten the Throw Back Pkg, and it was wonderful. You can't find a better deal anywhere, especially for the amenities you get and at such a beautiful place. We got to reconnect, relax and laughed like we did when we were younger! The food was awesome, the service is the best around . They make sure you don't want for anything. We had one of the best times that I can remember having together. We all have been there before and enjoyed it, but this time was special. I'll never forget it! Thanks for allowing us to have this memory! We are coming back!!

"Great place to stay and relax"

5
27/09/2017

The Lodge is absolutely beautiful with a great restaurant. The lodge has a great room with a huge fire place, seating for a couple of hundred people and a giant chess board. With the pool and hot tub it has such a relaxing atmosphere. Sit in the lodge with a glass of wine from the Mary Michelle Winery that is present in the lodge or your choice of beverage is a change of pace from your hectic life. My wife and I have been going there every year for the last 20 years. Try it and you will want to go back.

"Best getaway EVER!"

5
27/09/2017

Pere Marquette is the best getaway EVER! The lodge and the surrounding area is both beautiful and peaceful. We were married there so maybe we're a bit biased, but our 12 and 10 year old children beg to visit every year and to stay more than one night. The restaurant is good, pool is big, and hot tub is hands down the best we ever experienced. Plus there are things to do in the park and in nearby Grafton. Rooms are always clean and service is always good. Of course, fall is an ideal time to visit, but if you are in need of a getaway, Pere Marquette Lodge is great anytime.

"40th anniversary"

5
27/09/2017

I surprised my wife for our 40th anniversary by flying all our children into town and then having a three day escape at Pere Marquette. If you want to get away from it all this is a perfect place. The food in the lodge is outstanding and at very reasonable prices. A great place to go to get away.

"Relaxing getaway"

5
27/09/2017

We have stayed at the lodge many times. Each time we were very pleased. The front desk staff are very helpful and friendly. The rooms are clean and comfortable. The restaurant is very good and reasonable. We like to sit on the terrace with a drink and enjoy the view of the river. The wine tasting room was fun. All in all it is a great place for a nice getaway.

"Beautiful fall getaway "

5
20/09/2017

Clean, comfortable, and beautiful scenery. The cabins are awesome, the restaurant is very good and very reasonably priced. Everyone is friendly and the place is clean. There is a really nice scenic drive that is beautiful in the fall and several trails to hike. The view of the river is nice as well. We are looking forward to another visit soon.

"Always a GREAT Experience"

4
07/09/2017

I have stayed at this property numerous times. The rooms are spotlessly clean. The front desk service is friendly and helpful. The restaurant is not amazing, but is a very very good value. I love staying in the "historic" section as well as the "cabins." However, the newer area is just fine too. The pool is pretty large. The historic "lodge" setting is just great. If you want something a bit different, stay here! Easy and lovely drive up from St. Louis for a over night trip!

"Hidden Gem of the Saint Louis Area"

5
05/09/2017

The Pere Marquette Lodge is hidden along the Great River Road. It's a beautiful lodge and park. Every staff person we encountered was friendly and professional. Our bartender was friendly and went out of her way to make the best Long Island Tea I've ever had. There are cabins available as well as tent & RV camping areas. A great place for a weekend get-a-way.

"Anniversary celebration"

5
26/08/2017

Very good experience. Toilet bowl was stained. Sheets need to be replaced. Restaurant in evening and breakfast good value and good selection. Have stayed here before ande have enjoyed it each time. We don't live very far away.

"Very nice state park lodge"

5
12/08/2017

We stayed one night in a king cabin. The room was very comfortable and clean. This cabin was built in the 1930's by the CCC. There are also rooms in the lodge. The restaurant is very good. We had dinner and breakfast there. It is a beautiful dining room and the service and food was good. Internet connection is not good in the cabin but you can connect in the lodge. The grounds are very well kept. There is an indoor pool which we did not use but it looked nice. This state park is rural -the closest town is about five miles away.

"Beautiful Time"

5
10/08/2017

We come every summer and really enjoy ourselves. The food in the restaurant was good and so was the service. Our room was nice and we enjoyed the pool area. The lobby as always was fun with the chess board and large games.

"Love the Lodge"

5
10/08/2017

I always enjoy staying at the Lodge. It is quiet and relaxing. It is a short ferry ride across the river to St. Charles, MO and a scenic drive along the river through Alton and Grafton back to the Lodge. The area shops and hometown restaurants take back to when small hometowns were thriving. I can't wait to plan my next visit back to the Pere Marquette Lodge.

"Great time at in Grafton area"

4
10/08/2017

Stayed overnight in a stone cottage near the Lodge. We ate dinner and breakfast in the Lodge restaurant, but did not get to try out the winery (which closed at 8pm). We did use the pool/hot tub which was nice. We explored off site by going to the Raging Rivers Water Park in the afternoon before we could check in, and then to the Pere Marquette Horse Stables down the road for some trail riding the next morning. Added together, these make a nice group of amenities for a family get away.

"Gross!"

1
08/08/2017

I wanted to love this place but I had too many bad experiences. My family rented two rooms at the lodge to celebrate my mom's 70th birthday. We found a pair of men's underwear hanging in the shower and there was hair in a ball on the bathroom floor. The fitness center had a vacuum in the room that looked like it exploded. The food at the restaurant was awful! Fruit but of a can for my kids, shrimp tasted disgusting and brown pineapple was served for breakfast. The trails were mostly closed due to a storm but the receptionist at the desk couldn't tell us which ones were open. When we did venture on to the trails, the trees and bushes were so overgrown, it was hard to enjoy them. It seemed like the state is just letting this beautiful park go. Overall, I'm guessing Pere Marquette was amazing 20 years ago. They need a major revamp and remodel.

Leslie F, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
I was completely shocked when I read your review and am truly sorry that your experience here was so terrible. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I have notified all department heads of your review so these issues can be addressed and I hope you will consider giving us a second chance to provide you with better service. Sincerely, Leslie Franklin Pere Marquette Lodge

"Ok visit"

3
08/08/2017

We spent 2 nights at the lodge with our granddaughters. The food in the restaurant was excellent, the staff was friendly, and the grounds are well kept. My only reason for 3 stars is we were given a room that overlooked the indoor pool. We didn't realize it until we had all of our belongings in the room. It turned out to be a very noisy, humid room. The pool is open from 8 am to 10 pm so it was noisy most of the time. It would have been nice if the front desk asked us if we wanted a room overlooking the pool. We were hoping for a peaceful stay.

"Pere Marquette stay"

3
25/07/2017

Nice hotel, needs updating. Staff was very helpful. Mattress was hard, for the price per night had to ask for a refrigerator to be brought to the room and it was extra cost on the bill. Dinner was excellent. Hotel lost power when we asked the staff when it might be back on nothing good was said. Very large storm had come through was not sure if we were going to stay the second night we had booked due to no electric.

"Nice place for a meeting"

4
22/07/2017

This is a great place for a business retreat. It truly gets you away from the world without much connectivity via the internet... the rooms are dated but clean and the bed is comfortable. If you're looking for something slick this is not the place for your business meeting. If you're looking for a true get away, you're at the right place.

"Nature and nurture"

5
17/07/2017

Found this place looking for trails around St. Louis and was pleased to discover they rented cabins for a very reasonable rate. This place exceeded expectations especially for the price. The trails had a good mix of terrain with great views, running the outer rim was about 7 miles with options to add in smaller trail loops. The lodge and cabins are beautiful and surrounded by quiet nature. The facilities were clean and in good working order. I enjoyed the hot tub and sauna after a trek on the trails. The restaurant is good and reasonably priced. There are also nice shopping and eating options at the nearby town of Grafton. The only knock I can find for the place is a chloring-like aftertaste to the tap water which is supplied by the state park's treatment system. Take a jug of drinking water. Overall I highly recommend it and would love to go back and visit again!

"Wedding "

5
16/07/2017

The drive into the park calms the nerves. As we turned the corner heading up to the lodge we saw where the wedding was going to be. Parking is nearby. We entered the lodge and saw the giant chessboard and fireplace and friends. The staff was very friendly showing us around. The wedding was held on the hillside in the shade of the trees a short walk from the lodge. Afterwards we headed back for some adult beverages and conversation before dinner. The staff had everything ready once it was time for dinner. A buffet line was just outside the room along with bar. Erin had got Scott Monahan to DJ the reception. He did an excellent job of keeping things moving and music everyone could hum or sing to. The wait staff kept our glasses full and used plates cleaned up. We asked about coffee and the girl said I'll follow you to your table. Enjoyed the afternoon. A definite come back.

"Two day business trip"

4
15/07/2017

The lodge was very clean with large rooms. The atmosphere is very quite and relaxing. A perfect place to visit if you want to "unplug" from technology. Phone service and wifi is at best very limited. The local town offered several small restaurants with mostly sandwiches on the menu. There's nothing fancy about this trip, but it was still enjoyable. The terrain is beautiful. The river and bluffs are inspiring.

"Relaxing Ladies Getaway"

5
11/07/2017

We stayed here for one night during a ladies getaway this past Monday. We had a wonderful time at the lodge, the large chess set, and the winery were among our favorite. The hotel room was very comfortable with a large, very cozy king sized bed. The staff were very kind and accommodating, even had our room ready for an early check-in. We will definitely be back!

"Cool place to hide on a hot summer day. Good Food"

4
10/07/2017

We had a group of retired River Men and wives. Stopped in to view the Old Lodge and stayed for a delicious chicken dinner. Family style with mashed potatoes, green beans and good cold drink. One person had the salmon and loved it.

"Overall good. Great views and unique location. Does need a few improvements."

4
09/07/2017

We have stayed at the lodge several times and I am sure we will stay again. We have stayed in the cabins (which is good for a couple's retreat) and had a good experience and this time we stayed in the lodge (the older wing) with our kids. There are a lot of families with kids and teens so if you are looking for a quiet getaway I would recommend a cabin. I will go into detail but my overall review in a nutshell is that you do get a lot of value in what you pay for a room (which for us was $109 per night when we stayed Wed/Thurs. The value is in the beauty of your surroundings. The grounds are well kept, the nature trails and views are spectacular. You can see a lot of wildlife and take some great pictures. It is great for bike rides. There are things that are good about the lodge and some things that could be improved upon. There is an older wing and newer wing. We stayed in the older wing so I cannot compare the two. I will say that our room was spacious and the view of the rivers from our room was stunning. We did walk in and the air conditioning unit was sitting there apart (the shell or housing was off) like someone had been working on it and didn't put it back together. We called right away to have that taken care of. I don't know what all the rooms are like but I will tell you that the window in our room unlatches in two places and opens right up to the roof of the lodge (no screen, etc- see in the pic). We have two kids (9 and 7) who would never mess with that but if you have kids who are climbers and get into things this would not be a good room and I would check when you make reservations. One latch is higher but a kid can get to it standing on the air conditioning unit. The bathroom was very clean and remodeled. Linens and towels were good. Beds were comfortable. No mini fridge in the room which would have been nice but we had a cooler. Apparently you have to pay extra for one. Really? We did order a rollaway bed (also an extra fee but okay) that was old and the mattress was no good. It broke when my 7yo laid down and we had to get another one. I told the desk agent they needed to throw the first one out unless they want someone to get injured. The carpet in the room should probably be replaced soon but it was clean. The great room is very cool. It's the heart of the lodge. The kids played chess and the large connect four. There is a nice outdoor area but unfortunately that seems to be the designated smoking area so we did not sit outside. The pool was very clean and the kids really liked it. Bathrooms are right there, and there is a whirlpool and sauna. Everything was clean and in order. On a side note there are rooms in the newer wing of the lodge that face the pool (you can see in my pic). There are privacy walls but those rooms face that. I would not stay in these rooms. In my picture the pool was empty but later there was a large group of teens (very loud) and you could see the people in the rooms looking out, etc. Pool open til 10pm. The views from the pool and deck outside the pool are great. The outside furniture was filthy and no one was out there. This areas could be so much better. The thing I found to be the most disappointing was the customer service, and we're not the type who expect hospitality staff to go overboard or wait on us hand and foot The front desk staff was very lackluster. They were not rude but they were certainly not friendly. We checked in and were greated by a woman with just a rather blunt, "How can I help you." She had no personality of any kind or made any effort to be warm and welcoming. When we called down to get the air conditioning fixed and rollaway beds no one answered the phone at the front desk after several calls spread out over time. We had to walk down there for everything. Then a young man brought up a rollaway bed and just used his key card to start entering our room without even knocking. We left to go hiking and a few women dropped bottles of wine right at the entrance and there was glass everywhere. The front desk was notified and when we came back from hiking there was still glass everywhere. So I think their staff needs more training in hospitality. I see that some people have had great service and others not so much like us, so there seems to be a lack of consistency. We ate breakfast one morning at the lodge and the food was good. Our waitress was also very lackluster. She took our order and brought our food prompty. She just did what she had to do. No personality. The windows were pretty dirty, you could see a lot of cobwebs in the chandeliers. My chair had absolutely no spring in the cusion at all. The two friendlist staff we met was a woman cleaning the pool area. She was very nice and so was a maintenance man who took the time to give us some ideas of where to go to take great pictures of nature and animals. We saw him later in the great room and he asked how our adventures were going. His attitude and friendliness is what the whole staff needs. They probably need more housekeeping and maintenance staff for a place this big. If this was a regular hotel somewhere without all the scenery, nice pool and unique things I would probably rate it a 2. Because of the location I give it a 3.5 but I'll round it up to 4 because the maintenance man restored our faith in hospitality. Maybe the owners and desk staff fall back on their location and scenery a little too much. I understand it takes a lot of money and effort to run an old lodge like this but there are a lot of small changes that could be made to make it a 5 star location in my opinion.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
When Brain M., I would like to thank you for your review and sharing both the positive and negative experiences. This helps us improve in the areas that we are lacking on. We always thrive for excellent customer service and will use this as part of our training tool to improve. I am glad that our maintenance person restored your faith in hospitality and better customer service. We definitely appreciate that you are willing to come back and that you did enjoy your overall stay. Sincerely, Avinas N. Assistant General Manager

"Historic and in a park"

4
08/07/2017

Our family enjoyed 1 night in a cabin room in Pere Marquette State Park. The Visitor Center and Scenic Drive are nearby. The Lodge itself is historic (CCC era construction). The breakfast buffet was adequate; my favorite part was the fresh fruit. Overall it was a very pleasant experience for a reasonable cost.

"EXCELLENT,TOTALLY "

5
07/07/2017

Pere Marquette cabins are the best!!! Quite,rustic,romantic.. The limestone walls are like 15 inches thick, so quite clean,cozy I can go on and on love them!!! My wife have stayed there 6 times in the last 3 months cause we love the serenity !!! The restaurant and the food is second to none especially the fried chicken GETTYUP!!!! The people are so friendly and bend over backwards to accommodate you!!!! And the price, you can't beat it!!! Just a great place to go for a night or weekend.....

"Continue to come back"

5
25/06/2017

Love this place! Love the romance package. Champaign and chocolates are wonderful. The park area is well maintained. They also have cabins to stay in. The lodge food is excellent. We had the pot roast and walleye dinners.

"Great Weekend Getaway"

5
23/06/2017

We love this Lodge. There is so much to do at the lodge and in Grafton. It's always a fun time. The restaurant has good food at reasonable prices. Their chef makes all the banquet dinners exceptional.

"Reunion"

5
19/06/2017

We are always pleased with Best Western the staff the hotel and accomodations always make our travel such a pleasure first thing we look at in our travel is the location of best western and how we get there. this hotel in general is excellent and the staff so helpful and friendly

"Overnight stay"

5
12/06/2017

Had a wonderful time. Staff was very helpful & the cabin was clean & great place to relax. Also enjoyed food, huge great room, museum, swimming pool & hot tub. The price of cabin was also very reasonable.

"One-night stay"

3
04/06/2017

We stayed overnight for a wedding/reception. The wedding was held in the great room which, to us, isn't very ideal because as we're waiting for the ceremony to begin, the general public is walking through and hanging out in the great room. I don't know if people were still walking through during the ceremony or not, we had our backs turned, but there didn't seem to be anything to stop them. The reception was held in what I guess is the conference center. Smaller than many reception halls we've been to, but it fit our group well. The dance floor is tiny. Or at least the tiled section that's supposed to be the dance floor. Some people had to overflow onto the carpet at times to dance. There's a long, outdoor balcony that overlooks the River Rd. and Illinois River. Nice spot to step away from the party for a minute, but used by all the smokers, so not very pleasant for us non-smokers. We stayed in one of the cabins. Our building had four separate hotel rooms in it, but I think most have three. Our room was a decent size. King bed, a set of bunk beds, and a pull-out loveseat/bed. Plus a chair. It had a vanity area with mirror, sink, & hair dryer divided off from the main space. This is where the Keurig coffee maker is with three coffee packets (one decaf). The bathroom is tiny (toilet & tub/shower). Kind of difficult to step in and close the door it's so small. The exhaust fan did not work. The shower head is very low, so even for someone of average height, I had to bend over to wash my hair. The room overall was clean, but the floors were absolutely FILTHY! After a short while of walking barefoot, my feet were black. To the maid who found the blackened wash rag by the sink, I had to wash my feet before putting socks on. CLEAN THE FLOORS! The bed was comfortable. The A/C works very well, but is adjustable if too cold for you. If you want a mini-fridge, you have to pay $10. We brought a cooler. I don't understand why they'd rather go through the hassle of delivering mini-fridges to rooms rather than just put them in there to stay. It was nice being able to park our car behind the cabin instead of in the lodge parking lot, which would've been a long walk with luggage & stuff. The one thing we disliked most was the price. Not a price we like to pay for a single overnight stay. We live not too far away and come this way now & again, so there's nothing special enough about this place to get us to pay the price.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear Tab1075, Thank you for your review, it helps us work better at making sure our guests experience a great stay at Pere Marquette. With regards to weddings in the great room, guest are aware that during the ceremony, everyone stops and is quiet during wedding ceremonies out of respect for the bride and groom. Sincerely, Avinas N. Assistant General Manager

"Love this place!"

5
27/05/2017

We've stayed here 4 or 5 times and they've all been great. The rooms are clean, the beds are comfortable and quiet. The main room of the lodge is absolutely amazing. They have a huge chess board - fun, checkers - fun, lounging in front of the fireplace - relaxing, a nice patio - relaxing, beautiful scenery inside and out, a nice pool and hot tub. The pool and hot tub are nice, even though the pool is really cold (even in summer) and the hot tub temperature can span from tepid to oh-my-gosh-my-skin-is-melting-off. The restaurant is just beautiful and serves absolutely delicious food. I've been there for breakfast, lunch and dinner and never had a bad meal. Bit swamped when there's a wedding, you might want to ask if there's one the when you stay because it makes the main room unusable (which is fine because there's still the pool/hot tub/sauna and patio, and it's awkward weaving in and out of wedding guests to get to/from the restaurant. But go anyway because it's just that unique! Rich history. Views from the top of the bluff are lovely. Never hiked here but there are lots of trails. They also have a lot of activities (mystery dinners, learning to make stained glass, bird identification parties...) so that's fun, too! And right up the road from a great water park and antique shops.

"Pere Marquette Lodge Experience"

5
23/05/2017

We just loved the Pere Marquette Lodge. It was very clean and the staff were very friendly and helpful with any questions. The view from anywhere on the grounds were amazing!! The food was the best. We never have eaten fried chicken as good as it was there. Awesome! Every meal we had, the food was delicious! The atmosphere was very warm and rustic. We would recommend Pere Marquette Lodge for anyone...both young and old.

"Great place for a true getaway"

5
22/05/2017

Loved staying here. We used to drive up here just to eat the fried chicken dinner, but so glad we finally stayed. Cabins are lovely, comfortable and so nice to be separated from technology(no cell or internet). Highly recommend for a relaxing time away.

"Pere Marquette Lodge"

5
22/05/2017

We have stayed both in the lodge and the cabins. The last time was in the cabins. The accommodations were excellent and very quiet. I would recommend the cabins over the lodge unless heavy rain is predicted.

"Love this resort!"

5
22/05/2017

From the life size chess game to the wines this place is great getaway. Great food if you can wait. Worth the ride on motorcycle along river road. This is a frequent destination ride....across two ferries.

"Lovely Place to Stay, But . . ."

4
15/05/2017

This is a beautiful place to stay, in a state park right on the Missouri River. The Lodge, cabins, and grounds are well-maintained. The park is beautiful with a scenic drive and multiple hiking trails, none too demanding. I reserved three cabin rooms for myself and friends online. Two of the rooms were lovely, rustic CCC stone construction with beautiful old wood paneling and comfortable sitting areas. The bathrooms were small, but nice, everything spotless. But the third room was not as nice and had no sitting area at all. If you like rustic, this is a great place to stay, but phone for reservations and be very specific about the rooms that you want. The Lodge itself is very attractive, and the restaurant food is very good.

"Quaint retreat in the middle of a scenic heaven!"

4
13/05/2017

The lodge is rustic and takes you back in time, but the rooms are modern and have everything you need! Cell phone service is pretty much non-existent, but the break was refreshing. Indoor pool, amazing hiking trails and scenic lookout points. The perfect spot to get away. Staff is more than accommodating and the on-site winery is a treat. The food is always top notch at the restaurant.

"If all the overlooks have trees – what did we overlook?"

5
11/05/2017

The main road to the park, 100, was flooded on our trip, this happens when you build a road at the same elevation as the Mississippi River, causing us to go the backway. All locals know the backway, but we are not local and never went the same “backway” twice, just glad to get to town and back, although, dazed and confused. We had a cabin that worked well for two people, we have been to all the CCC lodges in Illinois and Indiana, and CCC cabins tend to be for large families or rustic, if this is your situation too – go for the cabin over the lodge here. The restaurant is its same beautiful self, just off the same great room with giant stone fire place. What could be different, I believe the prices were very low, and since going back and forth to town was difficult at our stay, this was a life saver. Atmosphere great, food good, service sincere, but slow. Front desk maned by both adults and kids, but all were adoptable.

"A Perfect Day"

5
04/05/2017

My wife and I took our two youngest up from Stl. to The Lodge for the Morel Hunt. We didn't find any, but it was a beautiful day, and everyone had a good time, including our 12-year old daughter who hadn't felt like going. The activities, the stunning scenery, the wonderful food and service at the lodge...it all added up to a perfect day's get-away. We recall fondly the times we have stayed the night, and the facilities are terrific, the staff makes you feel welcomed, and the surroundings are so beautiful and serene and help you feel you've truly gotten away from it all. You feel immersed with nature, and yet privy to top-rate comforts and amenities. I write, and I don't know that there's a better spot than snug in one of the comfy chairs in the great lobby, overlooking the river, enjoying a coffee or other beverage. :) Thanks, Pere Marquette, for a perfect day, and keep doing what you do!

"Peaceful and Quite"

5
28/04/2017

Historic lodge with nice and comfortable rooms. Staff friendly and helpful. My husband and I were there April 18-19 and the spring flowers and dogwood trees were in bloom. We hiked one of the trails and enjoyed nature in the state park. The informational movies, especially the one on the Conservation Crops, in the Visitor Center were good.

"Historical getaway close to St. Louis with lots to do"

4
21/04/2017

We stayed in one of the cabins. The space was roomy and very comfortable. The cabins and lodge were built by the Civilian Conservation Corps during the depression and have been renovated several times. They are not modern or luxurious, but the price is reasonable and the overall experience is well worth it. PM State Park has great hiking and excellent raptor watching. I think we saw 12 hawks or eagles in just a few minutes of sitting at a river overlook. Our fried chicken at dinner was excellent. The breakfast buffet was disappointing. I think that overall, the food is okay, nothing special.

"Nice Getaway"

5
20/04/2017

My husband and I went for an overnight trip. Great hiking, nice lounge with local wines. Great lobby / socializing area and other amenities such as gift shop, restaurant, games. Good restaurants and shops nearby in Grafton, IL as well. Rooms were nice size and staff very friendly.

"Nice cabin in the park!"

4
19/04/2017

We stayed two nights in the LaSalle cabin. Nice room king size bed with a set of bunk beds. The bed was very comfortable,didn't have kids with so didn't use bunk beds. Room was clean and comfy. Coffee maker. We ate breakfast twice and dinner once. Food was delicious! Stopped in the winery for a tasting and ended up with a bottle of caramel apple. We used the pool,sauna and hot tub. Nice area.

"Beautiful and Peaceful!"

5
19/04/2017

Pere Marquette is truly beautiful any time of year and this lodge is just gorgeous! We had a wonderful time enjoying the indoor pool, hiking the nearby trails, renting bikes from the lodge and eating in the very nice restaurant!

"Perfect escape"

5
18/04/2017

Our family needed to wind down for a couple of days, so we chose Pere Marquette, since it is only an hour drive from our home. Perfect setting in woods next to the river. Great room that was comfortable and clean. We stayed in main Lodge next to swimming pool. the staff is friendly and courteous. The children enjoyed the large Connect Four game in the lobby. The food was excellent, especially the Easter Buffet. I recommend the pies.

"Great Family Place"

4
18/04/2017

We wanted to be unplugged and have family time and that is what we got! Everyone was extremely friendly and helpful. It may be an older hotel, but don't let that stop you from staying here. It was a great place for family bonding time and to be outdoors!!

"Not My Cup Of Tea"

3
07/04/2017

The staff was nice and the room was clean. I found the food to be mediocre. The vegetables at dinner were cold. Breakfast buffet was just okay. If you are okay with a lot of small children running everywhere, and I do mean everywhere, then this may not be the place for you. Lot's of very loud families who have a lot of conversations in the hallway at 7 AM. The only retreatvwas the lirtkevwiney where you must be 21 to enter. That was a nice little spot with a good selection and great service. I woul most likely not stay again.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear Patti G, Thank you for your review and sorry to hear that part of your stay was not pleasant for you. Your input helps us improve in areas that we need to work on so or guests enjoy the full experience Pere Marquette has to offer. Sincerely, Avinas N. Assistant General Manager

"Springing"

4
31/03/2017

We always enjoy this place! First stay in the cabins: we found them roomier than the lodge. Alll five of us could stay in one using the bunks and fold out couch. Not all cabin rooms have a table for cards etc. no food prep area is provided, though we had a refrigerator (at additional cost). The cabin proved a quieter more private stay. We appreciated still having maid service. We enjoy the shared rec space in the lodge. I've twice stayed during the stripping & waxing of its floor- i will ask ahead to avoid this disruptive process next time. We enjoyed the facilities including pool & hot tub, and dining room. The setting is, of course what keeps us coming back.

"Nice lodge, horrible restaurant "

2
28/03/2017

The lodge and grounds are beautiful. The rooms are clean and front desk customer service is great. The bad news is the quality, prices, and customer service in the restaurant. First of all the menu is very limited, and worse yet the food is all processed and obviously microwaved. Frozen vegetables, powdered mashed potatoes, etc. The food is bland with barely any flavor. To make things worse, their prices are way too high for the poor food quality. Eat somewhere else if you can. And if you do decide to eat there, stay away the deserts. I had their special bananas foster and this item shouldn't even be on the menu. It was simply the most disgusting thing I have ever eaten in a restaurant. It was a soupy mess with a few slices of bananas floating around in it, and tasted horrible. When I mentioned this to the waitress, she gave me attitude like she was personally offended. She needs some serious customer service training skills as she scowled at me and offered nothing, like say maybe an alternative desert or to take the cost off of the bill. I had to ask and she agreed to remove the charge. There are much better dining options in Grafton.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear Upnorth300, Thank you for taking the time and giving us a survey with regards to your stay. Making sure our guests enjoy their entire stay is what we strive for and your feedback is very much appreciate it and helps us address the issues you have encountered. I would like to apologize for the issues you had with regards to your dining room experience and want to assure you that it is not the service and experience we would like for any guest to have. We will make sure to address that with our wait staff. Looking forward to your next stay and giving you a better experience. Sincerely, Avinas N. Assistant General Manager

"Lovely getaway"

4
27/03/2017

Nice lodge; love the history, large fireplace, riverview patio. Room outlet by bed had one plug attached to light switch, so had to switch things around to get Cpap machine to work all night, and no fridge; but love the proximity to Grafton and Alton and the various trails to explore. Superb staff and good food in the restaurant.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear 234donaldd, Thank you very much for your review and glad that you enjoyed your stay here at Pere Marquette. We are looking forward to having you stay with us in the future. Sincerely, Avinas N. Assistant General Manager

"Poor customer service and overpriced"

2
25/03/2017

i went to a conference here and stayed one night. VERY overpriced for the small room. The sheets were stained and the bathroom was not clean. To top it off, the front desk service is terrible. They are not friendly, don't smile and not empathetic-did not even offer to "compensate" for the 'dirty" room. There was no apology. I will NOT stay here ever again!

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear Rachel, Thank you very much for your review and my apologies for the issues you had during your stay. This is not the service we want our guest to experience here and your feedback definitely helps us address the areas that need to be worked on. We strive to make sure that our guests enjoy their stay and everything the lodge & state park ahs to offer. We hope that you will be willing to give us another try so we can rectify the situations in your previous stay. Sincerely, Avinas N. Assistant General Manager

"Historic Lodge in beautiful setting"

5
27/11/2016

This is a beautifully restored CCC-built lodge in Pere Marquette State Park. The staff was very friendly and helpful. Our room was on the 2nd floor of the lodge with a nice view of the Illinois River. It was in the new addition to the historic lodge, but we would not have known it was new had we not been told. To see it from the outside, it doesn't look any different from the original lodge. The room was very spacious with king bed, large flat screen TV, desk, couch, and small refrigerator. The lodge is set in a forest with rooms in the lodge as well as several cabins set among the trees surrounding it. The beautiful rustic lobby had the high ceiling, huge timbers, hardwood floors, and stone work commonly seen in CCC buildings. A large fireplace anchored one end, and the inviting fire took some of the chill out of the autumn air. At the other end of the large lobby were tables and chairs that, on the night we were there, were occupied by several families playing various games. There was a large wooden Connect Four game and a huge wooden chess game with pieces as large as toddlers! So much fun!

"Annual trip "

5
27/11/2016

We drive from St Louis every fall to see the leaves change and eat at the Lodge. We always get excellent photos and have a delicious meal. Fried chicken on Sunday. Amaretto cheesecake was outstanding. Not too sweet with great almond flavor. One of these years we'll stay at the Lodge but we're honestly waiting for an upgrade. The rooms look pretty basic and outdated. I noticed a new 'winery' which was basically a wine bar this year.

"Nice time away from the city"

4
27/11/2016

We had a queen sized, cabin room, which was very spacious. We had a nice breakfast the next morning. The office staff were nice. We were able to walk around the big area around the lodge and walk down to the river.

"Iconic, but still good"

4
23/11/2016

Took my sister to lunch here. It was as nice as I remembered as a child. Food was good, and server was very nice; even tried to give us a "to-go" drink. This place has been here for a very long time (my wife told me her parents honeymooned here in 1948). The upkeep must be very difficult, but it still is a very gracious place to dine and stay. Very scenic this time of year, with leaves changing, and the lodge overlooks the Illinois River.

"Terrific fall family getaway"

5
21/11/2016

Beautiful scenery, serene atmosphere, and wonderful service! Went here for a quick weekend getaway with family--hiked, went to the visitor center, lots of swimming and fun family games in the lodge. We had a problem with the heating unit in our room which was quickly remedied by the front desk staff. Great stay!

"Lack of management "

2
13/11/2016

Arrived at 1:00 pm placed our name on the list, wait time 45". Checked out the dining room saw 5 tables ready and empty. Lots of people standing in the hallway waiting. 20" later still no one at those 5 tables. Hostess said they can't seat people 10" before shift change. That turned into 30" 5 to 9 tables open. Found the real reason why the wait. This Best Western dining room is a union ran house. Our waiter said they could get written up if they did someone else's job and we got there at shift change time. Our waiter was almost afraid to clean up our table so we could have coffee. Not the best experience when looking for lunch. The fried chicken was served family style and was very good, our waiter gave us good service.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear FWL5346, Thank you for review and I sincerely apologize for the issues you had with regards to getting seated in the restaurant. I will make sure to speak with our restaurant staff that we get better at seating clients in a timely manner so to avoid issues that you ran in to. Making sure that our guests have a great experience here at Pere Marquette Lodge is one of our top priorities. Hope to see you in the future and give us another change to make it right. Sincerely, Avinas N. Assistant General Manager

"Relaxing"

4
11/11/2016

Such a great getaway, have been coming here for years. We used to stay in the rooms but have been staying in the cabins! Love it, just wish the cabins had Wi-Fi. Such a relaxing environment. Our favorite time of the year is the fall, when the leaves are changing and the air is crisp.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear mberk21343, Thank you for staying with us and having Pere Marquette as your destination over the years. I will have my maintenance team look at the WiFi in the cabins to make sure it is working correctly. I am glad that you enjoyed your stay in the cabins. Looking forward to having you stay with us in the future. Sincerely, Avinas N. Assistant General Manager

"Lovely setting."

4
10/11/2016

Beautiful state park setting. The cabins are a bit old and dated and no Wi-Fi. But the Lodge is beautiful and the rooms are updated and more spacious. The restaurant at the Lodge is very good and the staff is courteous and friendly.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear richarddr, Thank you very much for your review and glad that you enjoyed your stay here at the lodge. I am glad that you received great service at the restaurant. We strive to make sure that every guest enjoys their stay and is given excellent service. Looking forward to having you stay with us in the future again. Sincerely, Avinas N. Assistant General Manager

"Great day in Illinois just relaxing"

5
05/11/2016

Beautiful fall day and really enjoyed the lodge! We were able to play games into the night in the lodge and enjoyed ourselves. Wine tasting was fun and the area was gorgeous on the hiking trails. The restaurant's fried chicken was really good. And plenty of sides.

"Wedding Weekend"

4
26/10/2016

Such a beautiful unique place in a beautiful setting. We were there for a wedding which was outdoors with the reception inside, it was all so perfect! The rooms are large and the beds so comfortable. It was all I could do to keep from stealing the pillows they were so comfy!

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear Jeanne, Thank you very much for your review and glad to see that you enjoyed your stay here with us during the wedding. Looking forward to having you stay with us in the future... Sincerely, Avinas N. Assistant General Manager

"Always a good experience"

5
18/10/2016

We have stayed at Pere Marquette Lodge several times and always enjoy the experience. Our midweek fall stay was no exception. Our room in old section of lodge, accessible only by a short flight of stairs, was large and had comfortable furniture, including a sofa and large chair. The king bed was comfortable with lamps on both sides. The window in room opened to a river view. We also had access to the large lodge sitting area and restaurant. No complimentary breakfast, but Keurig coffeemaker in room and reasonably priced breakfast in restaurant. We also enjoyed the indoor pool in a room with large windows. Overall another pleasant stay. Comfortable rooms and great walking trails in the park.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear mfsinmo, Thank you for your review and glad to hear that you had another great stay the the lodge and were able to enjoy the ambiance. We look forward to your next stay with us. Sincerely, Avinas N. Assistant General Manager

"Needs to be Rustic and Elegant, not just Rustic"

3
17/10/2016

At approximately $170/night, the accommodations need to much more up to date and elegant. A rustic exterior and great hall is wonderful, but the interior room in which we stayed was in poor repair and in some places dirty. Bathroom fixtures were out-dated, furniture was worn and uncomfortable, television outdated with a faulty cable connection that produced a very poor picture. The beauty of the Park and the architecture of the lodge can be appreciated without spending the night.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear Diana, Thank you for the review and we will definitely take your suggestions in to consideration. We always strive to make our guest stay a memorable one and look forward to having you stay with us in the future. Sincerely, Avinas N. Assistant General Manager

"CABIN ROOM STAY"

4
14/10/2016

My husband and I stay here about every other year during the fall. The good: Great friendly staff, fantastic hiking trails with beautiful grounds and bluff/river views. Cabin rooms are secluded and very, very quiet. Good location for quick access to Grafton and a very scenic bike trail. The not-so-good: Lodge food is almost all deep fried and NO flavor. The cabin rooms are extremely outdated and the comfort of the bed was really rough! Overall, I would still recommend this to others!

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear Kara, Thank you for your review and your stay here at Pere Marquette Lodge. I am glad to hear that you enjoyed the ambiance and that the staff made a memorable impression on you. I did see the not so good items and thank you for bringing those to our attention. This helps us improve in areas that need it. Looking forward to your next stay with us. Sincerely, Avinas N. Assistant General Manager

"Nice getaway spot"

4
13/10/2016

Four stars because one night was spent in a cabin, other night in a room inside lodge. Cabin is more of a duplex, was moldy, and is detached from main lodge. Benefits of staying in a room were easy access to ice maker, vending machines, jacuzzi, pool, sauna, conference rooms, and restaurant. Parking is close and free. Restaurant isn't very quick, food is average but it is convenient. Jacuzzi, pool, sauna, and fitness were nice and everything was working. Wi fi is good most of time, spotty other times. There are also several hiking trails nearby.

"Going downhill"

2
10/10/2016

Stayed in the corner cabin. Very dark in the room. Nothing like the pictures that were shown. NO STONE inside the room whatsoever like every picture shows. The place needs a deep cleaning overall. Spiders and spider eggs everywhere. AC return vents had more fur growing on them than a beaver. Carpets had large dark stains. Bathroom was okay but sure could use updating. Clumps of hair around the top of the shower unit. The head end of the bed was lower than the foot end!! Had we paid $89-$99 it would be different. But when you pay $180 per night with tax we expect more and nicer. Food was good. And the area outside was beautiful. Wished there had been a hammock. I'd a rather slept outside. Perhaps staying in the lodge itself might be nicer.

"Charming and cozy"

4
10/10/2016

Rustic charm oozes out of Pere Marquette. The hand-cut timbers, limestone fireplace, hand-made furniture, and cedar roof all add up to a wonderful lodge. If older buildings with character are your thing, you simply must add Pere Marquette to your list of places to stay. Our particular room (224) had a bathroom door that wouldn't shut all the way. But this didn't bother us as the door is 2" thick solid oak that probably weighs more than most people - it afforded plenty of privacy even if it didn't shut completely. Moving up to 5 stars would require things like the bathroom door being fixed, the wood window screen not being torn, and having at least one K-cup coffee pod that wasn't decaf. For sure, these things are all minor in our eyes and they did not detract from our overall enjoyment. We loved our stay.

"Reunion Get Together"

5
07/10/2016

After being away for a number of years from the Grafton area, it was a real delight when our class representatives decided to hold our high school reunion (55th) at the Marquette Lodge. The room that we stayed in was spacious and very quiet at night. We were served a buffet dinner and the chicken was exceptionally good. The Great Room was very nice for classmates to sit and discuss "the old days".

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear Hoosier2882, Thank you very much for your review and glad to hear that your stay at Pere Marquette was great after being gone for a while. We always strive to provide excellent service and that our guests enjoy their stay here. Looking forward to having you stay with us again on your next trip. Sincerely, Avinas N. Assistant General Manager

"Great place for quiet lunch "

5
30/09/2016

Not your Manhattan five star, but a five star for scenery, service, ambiance and food value. Five of us dined for lunch for $70 plus tip. Brunches are much more crowded but this weekday afternoon was pleasant and peaceful.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear cpaule, Thank you for the 5 star mention and glad that you were able to enjoy a quiet lunch and take in the scenery here at Pere Marquette Lodge. Hope you will come and see us soon again. Sincerely, Avinas N. Assistant General Manager

"Another Great Stay at Pere Marquette"

5
27/09/2016

You can never go wrong with a quick trip over to Pere Marquette to get away from it all and relax. They had an Octoberfest going on with a German band outside on the patio. That was fun to listen to. The food was great at the restaurant and the pool felt refreshing.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear jroed, Thank you for your review and glad to hear that you enjoyed your stay and our German Beer Garden. The band was definitely a great attraction during the event. Looking forward to having you stay with us again on your next trip to Pere Marquette Lodge. Sincerely, Avinas N Assistant General Manager

"Loved our stay here!"

5
24/09/2016

We just spent four wonderful nights at the Lodge. Our room was quite large, king size bed, and at the end of the hallway which was very quiet. The pool was amazing and we had it to ourselves! We stayed Monday - Thursday night and since this is "off season" we pretty much had the place to ourselves. The staff were great - there was an issue when we checked in and went to our room it had not been cleaned. Staff took care of it immediately and gave us a voucher for dinner and knocked $25 off the room that night. The grounds are beautiful and I highly recommend taking the scenic drive - stunning! My only recommendation is to be sure to take bug repellent - I did get eaten by mosquitoes (outside, not in our room). We will definitely be back - great place! We also ate in the restaurant one evening for dinner - food was delicious and good service. A plus for us was no cell reception nor internet reception - it was great to "disconnect" for a few days!

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear rikkirn2, Thank you for your review and glad that you enjoyed your 4 night stay here wit us. I am glad to hear that our staff made sure that your issues were taken care off immediately and want to apologize for the issues as well. We definitely strive to make sure that all of our guests enjoy their stay and that we provide the best customer service possible. Your feedback helps us improve in areas that need more attention. Looking forward to your next stay with us. Sincerely, Avinas N. Assistant General Manager

"Be prepared for mosquitoes"

2
23/09/2016

Stayed in a cabin and killed over 20 mosquitoes during the night in the room. The floor lamp did not work nor did the remote work completely. The carpet was dirty and needed cleaning. The bathroom was very, very small. The wifi connection in the cabin was so poor our devices would not work. Would suggest staying in the lodge this time of year (Sept-Oct) because of the mosquitoes. Don't think it was a very good value at $109 a night. The restaurant had very good food.

"Lodge is Great for Families"

4
15/09/2016

We rented a cabin and enjoyed 2 nights at the Lodge. You can join two rooms together if you book in advance. The grounds are nice and shady. The pool was indoors. It was clean and the water was perfect. The fried chicken was really good. But they serve the same fried potatoes with everything. The winery is just a room in the lodge but they have a nice variety to try. $2.00 for tasting. The rooms could use a microwave and frig. They do have trouble with Wi-Fi.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear Mary, Thank you for your review and glad you enjoyed your stay here at Pere Marquette Lodge. Fridges can be requested at the front desk at the time of your reservations and are placed in your room prior to arrival. Looking forward to having you stay again with us next time you are visiting the area. Sincerely, Avinas N. Assistant General Manager

"Great Place To Stay"

5
06/09/2016

This resort is very clean, staff nice, and grounds are beautiful. The fried chicken and cold slaw are exceptional and servers do a good job. We stayed in cabin 310 and unless your a skinney person I don't recommend it. The bathroom is very small. We had stayed in their other cabins and they are larger, so this was a surprise. There were some mosquitoes in the bathroom, so you might want to bring some spray. They really sneak in this time of year. Also watch for spiders and their webs. These are wooded areas, and the spiders home. The only problem we had was not being able to use our phone because we didn't have ATT. I thought we would have access to WiFi in the great hall room, but not so. Even with the little imperfections, I gave 5 stars, because we love staying there. I hope this review will help and encourage others to stay too

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear Ann, Thank you very much for you review and recommending our property to others in it. We are very please that you enjoyed your stay with us and being a frequent guest. Our goal is to provide excellent customer service and that our guest enjoy the full ambiance Pere Marquette has to offer. Looking forward to seeing you on your next trip.

"Labor Day weekend family fun"

4
05/09/2016

This is my second stay here this year. This time we stayed in a cabin. We rented all three units in one cabin. The employees were very friendly at the front desk and immediately sprayed the mosquitoes that had gotten in the cabins as they were bad this weekend due to all the dampness. We took advantage of hiking, biking the River Rd trail, horseback riding, swimming and hanging out in the lodge. The restaurant food was good. Our lunch on Sunday ended up not so great as we waited for over an hour as the hostess gave our table away even though we had the mobile indicator device--so I recommend circling in regularly with the hostess if it is busy at all as the staff seemed overwhelmed handling the logistics of so many guests at one time. We had kids in our group so it was challenging. Food was good though. There was an outdoor wedding in SAT afternoon while we were there. It is a beautiful venue for a wedding! I want to reiterate how friendly the front desk employees, cleaning service employees and restaurant servers, winery bar were.

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear Jensdha, Thank you very much for your review and I am glad that our staff made a great impression during your stay. Providing excellent customer service is what we strive for here at Pere Marquette Lodge and that our guest enjoy their stay. I do appreciate the feedback with regards to your Sunday experience in the restaurant and apologize that it happened. This helps us understand areas that we need to work on to better the quality of our customer experience. Looking forward to your next stay with us. Sincerely, Avinas N. Assistant General Manager

"Relaxing Getaway"

5
04/09/2016

We always enjoy the serenity and peace of staying at Pere Marquette Lodge near Grafton, IL. The on-site restaurant and winery add to the enjoyment and convenience of the stay. You can do as much...hiking, sightseeing, eagle watching, playing the oversized games in the great room...or as little...enjoying a glass of wine and a good book on the veranda or in the great room...as you wish! The rooms are vintage in keeping with the mid-century rustic vibe of the lodge, but are clean and comfortable. We have recently begun to stay in the cabins which are a bit more quiet and convenient to parking and unloading a vehicle. If the wifi reached all rooms, and the rooms were equipped with mini fridges and microwaves, it would be perfect!

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear Hagenbach, Thank you for your review, glad to see that you enjoyed your stay here at Pere Marquette Lodge & enjoyed the amenities we have to offer here. We do offer fridges to our guests and are available upon request. Looking forward to your next stay here at the lodge. Sincerely, Avinas N Assistant General Manager

"Family Reunion base of operations"

5
24/08/2016

This is a great "out of the way" location but still close enough to other attractions to make it good for a base to explore the area. Depending on your time of year visiting, we took in a Cardinals ball game, went downtown grafton and walked main street shopping and lunching, etc. We arranged a dinner for the family in the lodge's restaurant and had excellent service. The indoor pool came in handy to help wear out the kids in our party. We were able to bring in bagels for a breakfast in the lodge's great room that included both guests and other family that weren't staying. We had plenty of room to visit and no one bothered us at all!

Avinas N, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Dear Sailins1, Thank you very much for your review with regards to your stay here at Pere Marquette Lodge. We appreciate the positive feedback and that you enjoyed the time here during your family reunion. Making sure we go above and beyond for our guest is what we strive for and glad to see you got to experience that during your stay. Looking forward to having you stay with us again in the future. Sincerely, Avinas N. Assistant General Manager

"Charming!!"

4
19/08/2016

This was just the most charming little lodge!! If you rent a cabin you will feel more secluded, however the restaurant & pool are in the main house. Very good place if you want to unwind. No phone signal at all. I didn't have dinner there, but breakfast was really good. If you're not boating there's not a whole lot to do in Grafton.

"Anniversary Celebration"

4
15/08/2016

Great cabin. Nice romance package (box of chocolates, champagne, and $50 voucher for dinner at the lodge). Everything was well done. Gave it 4 stars instead of 5 because we had no WiFi service in the cabin. Do not know if it had WiFi or it was broken.

"Love the Lodge!"

4
15/08/2016

I wished I could have stayed longer but the availability was limited. I love the rustic look and the state park area. We took the ferry across to Missouri. If we lived closer I would like to take advantage of their weekend events like Mystery dinners and seasonal activities. They say this place is haunted but nothing would scare me away...will be back!

"A Wonderful Getaway!"

5
11/08/2016

I took my four grandchildren, ages:11, 9, 4 and 3 for two days and 3 nights to Peres Marquette Lodge. We stayed in one of the cabins. We stayed August 7 - 10, and the weather was gorgeous! The cabin was very clean and smelled fresh not musty. We arrived on Sunday during the Peach Festival and the lodge had many activities for the kids. Afterwards we went straight to the pool and hot tub area which was clean and had plenty of available towels. The kids played for several hours there, then road bikes around the complex before going to bed. At Pere Marquette stables, we enjoyed trail rides for the oldest two and myself, and pony rides for the younger two. We hiked, went to Raging River and spent time at the visitors center learning about the area. Most meals were at the Lodge Restaurant which has excellent food and service. The only negative during the whole vacation was the mosquitos, so take repellant. It is a great value and close to home (St. Louis). Will visit again soon!

"Loved the Lodge for a Group"

5
08/08/2016

Pere Marquette Lodge was a great place to hold a family reunion. Everything was excellent except there were mosquitos in the cabin rooms; in retrospect, we should have notified the front desk to have that dealt with. Reservations are needed to eat meals at the restaurant.

"A very favorite place!!"

5
30/07/2016

Room was very nice, and clean. It had safety features for older guests like muself (85). Very convenient to the restaurant, pool and everything. Food at the restaurant was the best, and priced reasonably. Everyone that I dealt with was courteous, friendly and helpful. I have been there 2 years in a row, and plan to return next year. There are a lot of interesting places to see in that area.

"Nice place to relax"

5
28/07/2016

For the price you can not beat this place. It had a nice cabin, great clean pool, good food, and most important peace. For the price, it is well worth it for family or couples.It also has riding stables, and Grafton has great places to shop.