Best Western Dunkirk & Fredonia Inn,  Dunkirk

3.5/5  - basé sur 288 notations.
3912 Vineyard Drive, 14048-3522, Dunkirk, United States - Ver el mapa
+1 716 366 7100 +1 716 366 1606

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  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Aire acondicionado
    Aire acondicionado
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
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  • Spa
  • Internet de alta velocidad en zonas públicas
    Internet de alta velocidad en zonas públicas
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Este hotel de Dunkirk, Nueva York, ofrece unas impolutas habitaciones con un lujoso equipamiento a un precio muy asequible y una fantástica ubicación a poca distancia del Lago Erie, Lily Dale, Nestle Purina y SUNY Fredonia. Ubicado junto a la carretera interestatal 90, los huéspedes de vacaciones apreciarán especialmente la ubicación de este hotel de Dunkirk, Nueva York, a poca distancia de Point Gratiot, el condado Amish, el Lago Erie, Lily Dale y las bodegas locales. Aquellos huéspedes que deseen visitar a estudiantes o profesores en la Universidad SUNY Fredonia no tendrán que desplazarse demasiado lejos ya que el BEST WESTERN Dunkirk & Fredonia Inn se encuentra situado a solamente 1,5 kilómetros de distancia. Los huéspedes en viaje de negocios podrán sacar el máximo partido a su viaje gracias a la magnífica ubicación de este hotel de Nueva York a poca distancia de las principales sedes corporativas y organizaciones locales. Disfrute de un fácil acceso a Nestle Purina, Carriage House, COTT y Fieldbrook Farms. El aeropuerto internacional de Buffalo Niagara se encuentra a solamente 40 kilómetros del BEST WESTERN Dunkirk & Fredonia Inn, lo que permitirá a los huéspedes desplazarse con toda comodidad durante su estancia en este hotel de Dunkirk, Nueva York. Cualquiera que sea su especialidad culinaria favorita, podrá encontrar algo de su gusto en este hotel BEST WESTERN de Nueva York situado a sólo unos minutos de Applebee's®, Bob Evans® y Wing City Grille. Disfrute de fantásticas compras a poca distancia de este hotel de Nueva York en los centros comerciales Chautauqua y Walden Galleria. Relájese y diviértase en la piscina cubierta climatizada cubierta y la bañera de hidromasaje de este hotel de Dunquerque. Muchos de nuestros huéspedes disfrutan asimismo de nuestro centro de negocios y un servicio de bebidas y frutas las 24 horas de este hotel del Lago Erie. Este hotel de Dunkirk, Nueva York, proporciona unas amplias y lujosas habitaciones con acceso a Internet de alta velocidad, televisor de pantalla plana con canales por cable y HBO®, nevera, escritorio, cafetera, ejemplares gratuitos del periódico USA Today los días laborables y mucho más. Acomódese en las confortables camas de este hotel de SUNY Fredonia y disfrute de un suculento desayuno continental gratuito todas las mañanas. Si desea disfrutar de una asequible visita a este hotel de Dunkirk, Nueva York, realice su reserva en línea en el BEST WESTERN Dunkirk & Fredonia Inn hoy mismo.

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Habitación 1

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Basado en la opinión de 288 huéspedes
Muy bueno
Con amigos Con amigos 15
De negocios De negocios 42
En familia En familia 122
En pareja En pareja 72
En solitario En solitario 25
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Best Western Dunkirk & Fredonia Inn,Dunkirk
  • 2
    « Overpriced for what you get. »

    I have stayed here a few times. . there isn't much in the area and after a 500 mile drive alone, i'm not willing to tackle Buffalo. It needs updating, to match the price. . .or a much lower price to match the rooms. The quality to me is similar to a Super 8. Walls are thin and you can easily hear tv and people talking. I decided not to stay there again as I was changed $160 total. . . this for a senior with AAA. I've stayed at other QI's that were far more affordable and so much nicer.

    « Best Western Dunkirk and Fredonia Inn »

    Excellent Interstate access. Well lite, large parking. Friendly reception. Expedient check-in. Very clean throughout. Nice indoor pool area with sparkling clear water. 24/7 availability of coffee, tea, fruit, cookies! Plenty of items, hot and cold, for breakfast. Wouldn't hesitate to stay there again, or recommend this hotel.

    « Nice hotel, Pleasant Staff,close to restaurants »

    I have special needs and this BW went above and beyond to accommodate me. I was pleasantly surprised as in the past I have had problems. General Manager Dustin goes the extra mile if you get that request to him. Save money by booking DIRECTLY with them.Only complaint I would have is lobby area is HEAVILY CHLORINATED, beware. They really need to address this with proper ventilation and switch to a salt water pool. Overall, I have been staying here for 6 years and enjoy this hotel.

    « A good place to hop off the freeway »

    This is a safe bet for a good night's sleep when travelling east/ west the Interstate. A simple breakfast was offered. Free internet was offered, though the speed was a bit slow. We were travelling later at night and were happy to have found this spot.

    « First Time Stay Here »

    The hotel was nice. The staff was friendly and helpful. Rooms were clean and well stocked. Breakfast was not quite as good as some of the other Best Westerns, but adequate. The area is very nice and there is a lot to see. We were overall satisfied other than the breakfast.

    « Easy Access off the ThruWay »

    We stayed here as a stop off on way to Boston, from Ohio. Watch the rates, people got a cheaper rate walking in than I did from Expedia. When I tried to book direct it was sold out. Apparently Expedia and others buy blocks of rooms. It was clean and comfortable and the staff was very friendly. There is an Applebees nearby. We did not stay long here. Would likely stay again if on this same path.

    « Stayed at this Best Western when our reservation at a nearby hotel did not work out (another story) »

    When our reservation nearby fell apart, we found ourselves, along with our friends, late in the afternoon seeking an alternative. There were two choices for weary travelers and we chose the Best Western because it had the higher rating in a motor club guide. The cost was exorbitant for what was offered. The two stars are mainly for the well trained friendly helpful staff at the front desk and at the breakfast. The lobby is small and cramped as is the breakfast room. The entire facility is in need of a housekeeping makeover. Our room had stained carpet, a dirty tub and grimy handprints on the walls. We could not depart soon enough.

    « A Good Nights Sleep »

    I found this motel a very comfortable resting place. The pool is clean and refreshing, and the hot tub is hot! This is easily accessible to the highway, but set back from the bulk of traffic. There are, however no elevators, so beware.

    « Average »

    OK place to stay, especially if you don't have high expectations! "New Clean TV Remote" didn't work; Instructions posted at Thermostat were incorrect. Hotel copies driver's license, because they want to ? Awkward location, set back/hidden from road; no curb appeal !

    « excellant »

    we were suppose to stay at the Clarion in this city but the room was not what I asked for and the staff was very rude we did not even have a refrigerator in the room for a 10 day stay? Moved to the Best Western and they could not have been nicer and the hotel and room was perfect. Stay here not the Clarion.

  • 2
    « Old, Outdated and too expensive »

    Not sure why this hotel cost this kind of money. It was old, outdated and musty smelling. Cleaning was lacking and staff was unfriendly. Will take all into account when choosing to stay at Best Western again

    « Nice lobby. Decent breakfast. Worn down rooms »

    Came here recently on our way to drop our daughter off to school and needed a break at night. The town itself is a stop on the highway. Very convenient. Pros: - great price. - decent lobby. - provides breakfast in the morning. Mainly continental but also pre made omelette and bacon. Has a waffle maker as well. - nice secluded parking area. No street noise. Cons: - no in house restaurant or bar. Not even for beer or wine. Had to go to tops to get beer. - the hot water in the shower was annoyingly lukewarm. - the room registered 88 degrees when we walked in around 10:30P. And it took a long time for the temperature to drop to reasonable levels. - I would have probably given in 3 stars but my wife felt that the room was not very clean, especially the sheets and towels seemed worn out.

    « Good in a pinch »

    Stopped over during a long distance car drive for a night with the puppy. They are dog friendly. Clean small room. Relatively quiet. Overall no frills. Right off the highway. There is a shopping center across the street with a Tops grocery store and a few restaurants and that was handy. Applebee's is practically in the same parking lot. There was enough green space to walk the dog. Tiny indoor pool. Quick breakfast average coffee. Unfortunately it was a Saturday night and VERY PRICEY for what is was because beware the Best Western website automatically defaults to search the hotel room for the next day (not the day you are actually on/same day) so we were in for a big surprise with the rate once we arrived (and of course this was a common mistake that had happened to many people).

    « Visit to New York State »

    We recently spent a night at the Best Western Hotel in Dunkirk. We were very pleased with our room which was very clean and comfortable. The staff was excellent very helpful and friendly. We would stay again.

    « Retired »

    Staff was not very friendly at check in. Hotel would not honor Best Wester Rewards due to address on license and address in system not matching. I was notified that the hotel does not have an elevator. This I was told while wandering the hall looking for it. They put me on the second floor with several bags to carry up stairs.

    « Excellent Stay »

    The staff at this hotel have always been very friendly and have always greeted me with a hello and a smile in the morning and a smile and a good night in the evening. They always ask what they can do to help make my stay better. Quality service and a great value.

    « Clean and friendly »

    The yogurt, fruit, and snacks available at all hours made this clean motel feel like home. A variety of drinks were also available around the clock. We keep conventional hours, but when one is away from home, it is nice to be able to grab a yogurt or a bagel whenever you want it.

    « Clean and quiet »

    Easy access from I-90, the hotel was clean, quiet, and comfortable. I picked this location as a last minute thing, as we were traveling and our plans were fluid. I am very happy we chose to stop here, and we will do so again if we find ourselves needing a room in the area again.

    « Nice place to stop »

    We had a good overnight here. It's a fairly small hotel but was clean and quaint. Free breakfast had plenty to choose from and had waffles, eggs and bacon served 6-10am. Pool was small but the water was perfect temp and we had it all to ourselves this morning, pool open 6am-11pm. Hot tub also available. The room was clean.l and comfortable. Staff was courteous and helpful. We'd stay there again if we were passing through.

    « Disappointed by staff/management »

    Upon arrival, after checking in, we realized that there was no elevator and since we had heavy suitcases, we inquired about switching to a room on the first floor. The person at the front desk offered some reasons as to why we might not want to switch (room not the same size, price difference) even though we offered no objections to either. She continued to counter our inquiries with an unwillingness to help, so we finally gave up and went up to our room. When we opened the door, we were hit by a wall of stench. It was late and we were tired, so we just called it a night. The next morning we mentioned the smell to the room attendant, who immediately acknowledged that all the rooms had a bad odor due to "air conditioning cleaning" and handed us a can of spray disinfectant/deodorizer. On the second and third days, we had to go to the front desk to have our key cards recharged, since they didn't work when we got to our door. Plus, on the third and fourth days, we noticed that the rear security door was unlocked and no key was needed to gain entry to the back of the building. Our last evening there, we discovered our t.v. remote was gone. The person at the front desk issued another one, which did not work. The front desk person said that there was nothing more they could do. In the meantime, another couple approached our hotel door, and would have entered if one of us had not been in the hall at the time. This other couple had just been assigned to our our room and had keys to enter. They returned to the front desk and the mistake was corrected. About an hour after our request for a t.v. remote, the front desk person knocked on the door with a new remote and paper instructions on how to program the device. Since it was after 10 pm, we declined the offer. The next morning we tried to address the issues we had experienced with the front desk staff. They indicated they did not have the authority to address the situation and said they would call the manager, then said he would give us a phone call. That has been more than 24 hours at this writing and we have not been contacted by the manager or anyone else. Having a problem is not unusual, however, having a staff to address your issues and offer some sort of relief or acknowledgment will go a long way to making a happy customer. We feel that the manager has fallen short in this area. On the plus side, the breakfast was decent and aside from the stench, the room seemed clean. Should the manager contact us, I would be willing to amend this review.

  • 1
    « Rude night clerk »

    I'm generally a positive reviewer; however, in this case, I asked for their room rate, and they quoted me a rate $100 more than their normal rate. Fine - it's their business. What I don't appreciate is when I said thanks and started to leave, the night clerk sarcastically shouted, "Good luck trying to find a hotel tonight!" We then found the wonderful Comfort Suites in Edinboro, PA for a reasonable price later that night. The night clerk's remark will stick with me whenever I think of Best Western from now on.

    « My first "solo" roadtrip »

    Nice clean hotel. The friendly staff was very helpful. The pool look very clean, but I never saw anybody in the pool. The room was very clean and the bed very comfortable. I would stay at this hotel again.

    « Staff »

    Courteous and very accommodating staff and a very comfy room, the jacuzzi was an added bonus after riding all day. breakfast was just enough to start the day right Unfortunately i never had time to enjoy the indoor swimming pool that looked well maintained and also the Gym.

    « Quiet, Comfortable, Convenient »

    This was a business trip, so I did not get to enjoy the pool or other amenities. The room appeared to have been recently updated and the air conditioner was very nice with a wall mounted thermostat. The fridge in the room was new and larger than most. Room appeared to be clean and the bed was comfortable. The bathroom floor could be mopped a little better. The staff was friendly and helpful. Conveniently located right off the turnpike with restaurants and shopping nearby.


    Property was clean and well maintained. The staff were friendly and helpful. The pool and spa were superclean!! We enjoyed the free breakfast.. There was a great selection of hot and cold items, plus various drinks, not just coffee and juice. Really appreciated the 24 hr open fruit, yogurt and drink machine in the lobby since we did not arrive until late, 9:30 PM. We saw families with small children and they were very welcomed.

    « Hotel Stay »

    Staff were very accomodating and did excellent customer service. Location is very convenient, Outsside of hotel is nice. Parking is very spacious. The only short coming is an elevator to bring up baggages if staying on upper floors but i did not have that issue. I was thank ful for being able to check in earlier than check in time

    « Old,dated and overpriced »

    The room looked old and run down. The grout around the toilet was gross. Wallpaper in bathroom peeling. Carpet looked like it has never been cleaned. When we arrived, there was a pool of water on the floor in the bathroom and the sink would not drain. Told the front desk clerk,who was helpful and she said she would look into it. We went for dinner and when we returned, the pool of water was gone and the sink was draining. Pool of water returned in the am. Bed was comfortable and that is about all I can say.

    « Best Western Dunkirk NY »

    Bathroom floor had lots of hair on it, but desk attendant took care of that while we went out to a function. She was very concerned about it. Mattress really bad--a lot of motels have bad mattresses--maybe a lot of people don't care or know better, we do care. Never stayed at motel that left out so much food for guests for the whole day. They get very high marks for that. Front desk people very nice.

    « Dog Friendly and the attached restaurant are the only things going for this hotel. »

    Hotel is right on the Garden State Parkway, our room was very close to the highway, very noisy. The lobby is very clean and updated compared to the rest of the building. The stairs had treads moving and looses as stepped on, the towels and bath matt are frayed and worn out. No decaf offered at breakfast. They do allow dogs, one of the few in the area, the reason we stayed there.

    « Get a room with a jacuzzi! »

    The front desk staff was very friendly. We got a king bed room with the jacuzzi tub and it was awesome. We were just traveling through so we only stayed one night, but if I am ever in the area again I would stay here. The room was very clean and had everything we needed.

  • 4
    « Clean, safe & convenient! »

    We stayed here for the weekend while we were at a dog show at the fairgrounds. The staff is outstanding - everyone was friendly and helpful. The room was clean and conveniently located. Plenty of restaurants and grocery stores nearby. We didn't use the pool, although it looked small - it seemed to be well cared for and clean. The breakfast area was also clean and well stocked, beverages were available 24 hrs. a day. We were on the ground floor, on the same side as the hwy., which we could hear but it wasn't much of a problem for us. The motel is a little dated, but it was safe and the room/hotel was clean. There was plenty of exercise area for my dog outside and the grounds were kept clean. The staff was very helpful to us when we had a tire that needed repair. They recommended Ellman's garage - who took care of us immediately and it was a very inexpensive repair. I'd definitely stay here again.

    « Finally a great hotel experience in Fredonia »

    This is a wonderful hotel; lovely and clean with warm, professional staff. I have stayed in Fredonia at different hotels before, and was shocked at the poor quality and high expense. This, however, was a great experience. I will always stay at the Best Western when I return to Fredonia.

    « great service »

    very happy with our stay here. We had a problem with the A/C at first. Desk person tried to get it working for us. We were on our way out for dinner, decided to wait til after to see if it improved. Once they knew it hadn't, we were given another room immediately. Called within a half hour to make sure we were happy with the change. Very satisfied over all.

    « Good place to stay while on the road »

    I stayed here for four nights while house-hunting in the area, with my wife and two-year-old daughter. It's a no-frills, fairly inexpensive travel hotel, so don't expect luxury, but they do what they need to, and they do it well. The staff are friendly and competent, the rooms are clean, and the breakfast is adequate. I would have liked to see a bit more variety/choices in the breakfast, but it was perfectly fine for a few days of travel. Heated pool and hot tub available for the kids. You can hear the thruway a bit from the property, but it's just far enough away to not be disruptive.

    « We were pleased with this place. »

    This was a very clean hotel just of the I 90. Easy to access both coming and going. Our room was spacious. The desk staff both in the afternoon and overnight were great. They kept the breakfast area was open with snacks and coffee all evening. The access to the entrance of the hotel was very good, especially when taking a luggage cart in and out. There were restaurants, shopping and gas stations near by. The price was very reasonable. The were great with our service dog. If there was one thing I would add to the room, it would be a microwave. They allowed us to use the one in the breakfast area. Certainly would stay here again.

    « Excellent Motel to stay at »

    We stayed here for one night on our way back home from a vacation. It was a wonderful experience. We got the King Suite with a Jacuzzi in the corner of the room. Everything about the stay was super. It was close to restaurants for dining and they served breakfast early so we could get back on the road.

    « Home away from home »

    First, the hotel does not have an elevator in case that would an issue We have had the same room both times and have always felt comfortable. ...the front desk is very friendly and accommodating ...breakfast is standard...but fit our need...beds are comfortable and pillows are like cloud puffs. shows signs of wear but clean. ..all the staff are really friendly. ..

    « Clean Hotel »

    We did the Lake Erie Wine Trail and decided to stay in Dunkirk. I was very pleased with the cleanliness and friendliness of the hotel and staff. One of the things that I liked the most is that you can get coffee/tea 24/7. They also had cookies and sweet rolls. The bed and pillows were very comfortable. The bathroom was also very clean. The hotel is located right near 90 so it easy access for travel to other places. We will definitely stay there again if we are in the area.

    « Nice Room »

    We stayed at the Best Western Dunkirk for a family function. Our rooms was quiet, comfortable and clean. The room was at the end (#219) of the building and had an "L" shape which seemed a little strange. The bed, desk and TV were at the end of the long end of the L. A lounge chair was in the corner of the "L" basically looking at the corner and no where near the TV. One good thing about this room was since the bed was around the corner it was perhaps a little quieter. We did not have any issues with noise but this was the off season. The pool was very small but sufficient for the kids. The breakfast was the typical "free" breakfast - nothing special. They did have a reasonable amount of breakfast seating which was good. This hotel is a good value for the price. We stayed on the second floor but note that this hotel does not have an elevator. These are my opinions.

    « Better than expected »

    I was pleasantly surprised to find the bargain room I reserved on Internet on my cell phone had a jacuzzi for two in the room. Nice to get a king bed and jacuzzi for less than $100. Maybe we just lucked out. The room itself was updated and larger than some hotels, nicer than the lobby. Comfortable bed. We'd chosen it because it was near I-90 and quite dog friendly ($10 fee, front desk staff fawned over the dog). The breakfast was good. I appreciated the yogurt choices, granola and dried fruit. My husband liked the hot breakfast. Although like other reviewers he noted the waffle iron left black on his waffle. But eggs and sausage were fine. The staff were attentive. We also appreciated the fresh fruit (and cookies and Danish and more) available 24 hours. The biggest downside was we could hear I-90 from our room. Not terrible but noticeable. We still may stop when driving through area again. But will ask for a room on other side of building. Otherwise the hotel was very quiet. Plenty of place to walk dog outside. (And we for food Chinese takeout from, Holy Wong, with food tripadvisor reviews)

  • 4
    « wedding night »

    we were greeted at the desk nicely but our card didn't work at the outside door and had to go back and get re- keyed.. having a room downstairs we heard a lot of foot traffic and door opening and closing in our room. The whirlpool was relaxing but had many nozzles missing and open areas that should have had something over them. Over all we did ger to relax and had a comfortable night away.

    « Yearly trip to Fredonia »

    We make a yearly trip to Fredonia to pick-up vines for our vineyard in Mooresville IN. We make the trip in 2 days and always stay at the Best Western in Dunkirk. It is very close to Double A Vineyards and very close to all of our favorite local restaurants. Always a nice stay....staff is always very friendly, rooms are always clean and a nice breakfast before we get back on the road to head home.

    « nice pet friendly hotel »

    internet worked perfectly. pool hours were good. easy to navigate hotel. getting a face-lift it seems, but still good staff and clean. pet option much appreciated. could/should clean up debris from winter in landscaping around hotel.

    « Good Hotel to stay at, despite other reviews »

    I stayed one night on March 20th and it was a pleasant stay. I will say they have put some effort into making it more modern, did keep the old world field to the decor in the lobby and halls, I like the fact that they kept that feel but the rooms are much more modern and it is two different styles from lobby/halls to room. NOthing to rate the bad at all just not expected I thought rooms would have been dated but to my surprise they were not. Pool is in the middle of the dining area which I was not so pleased with but will again not rate the hotel badly because of, I requested that they frosted the glass more than half way and it will make it more private for those swimming that having someone eating while you swim in the am. Overall for the stay I needed it for it was perfect. I will be returning in 2 weeks

    « Place was filthy floors torn up, door locks didn't work. Not worth half of what was paid. »

    The first thing I encountered when arriving was the receptionist from hell. I will admit that I am an EVIL smoker, but I had to pick up key daughter was shopping. I got out of my car parked in handicapped spot since I am. Put out my cigarette in my car, used my ashtray. It wasn't like I went to the door and threw it on the ground for all to admire. I never do. I only needed to show ID to get to the room already paid for. The lovely woman who looked slightly like a witch, informed me that it was a non smoking hotel,which I knew. I don't smoke around my grand children anyway. I had hardly got to my ID and she was still sputtering how it was going to cost my credit card $500, WHEN i SMOKED IN THE ROOM. No, HELLO or HAVE A NICE EVENING. JUST THAT CRAP OUT OF HER MOUTH. I HAVE MANAGED BUSINESSES ALL MY LIFE and would have canned her on the spot. The rooms stunk rugs in coridors were disgustingly filthy and indoor pool so small it was a joke. Room keys didn't work in any of the doors but no sins to let you this. Great place to stay.

    « Very accommodating staff »

    As the parents of a SUNY Fredonia student, this is not the first time we've stayed here. As always, a clean room, very conveniently located. This time we used the hot tub and pool, which were wonderful! What set this visit apart was the great service we received from Rachel. She was so accommodating, not to mention outgoing and very friendly. We'll definitely stay again!

    « Needs basic maintenance »

    Hotel in need of basic maintenancr, room had obvious damage with possible health concerns had to move, nothing offered for inconvenience, hotel was clean despite need for repairs. Breakfast was standard fare with microwaved entre, had to discard waffle due to carbon from worn out waffle maker. Should be much better for the cost per night, pool area a plus.

    « nice hotel »

    I stay here in the summer for the beaches and on business. Close to town and the marina. The hot tub was broke down all weekend ,that was a small set back but it was ok. Told the desk clerk on Friday night she didn't seem to care and the morning crew knew nothing about it. will stay here again ...Rookies Bar for wings were great

    « Best Western Dunkirk, NY 14048 »

    Helpful staff, bed made of something like broken cinderblocks and overly soft pillows. Overall ok for a place to crash but for a hot tub weekend think twice. The bed was the worst part, just laying on it I could tell it was a problem, trying to sleep on it was misery.

    « Clean Hotel »

    Our son is at the college in Fredonia and this is where we stay when we come to see him. The staff is very friendly and the hotel is clean and close to the highway and the school so its perfect for families of students.

  • 5
    « Comfortable and spacious rooms and very friendly and helpful managers! »

    We were a group of 5 travelers and needed 2 rooms late at night. The manager at the desk that night was very helpful and we had use of two very large rooms. Breakfast was sumptuous! Beds were very comfortable. In our room, I had a minor cut on my foot from a fishing hook that had been caught on the floor carpet, left from a previous patron's visit obviously. When I called the front desk manager in the morning for some first aid, she (can't remember her name) was extremely apologetic even though it was not the hotel's fault at all, she went out of her way to give us a decent discount for our troubles and took utmost care to remove the hook from the carpet. For going this extra mile I would definitely give my review a 5 star.

    « Colleg visit »

    Hotel staff were very pleasant and helpful! Room was clean and spacious. I found the bed to be very comfortable, hubby thought otherwise. Breakfast was very simple. If you are looking for a place to rest your head this place is lovely, maybe plan to go out for breakfast or grab and go. Overall we were satisfied with our overnight stay.

    « Best Western Dunkirk »

    Clean and friendly place to stay. Caring staff and real dog people. Even our dog had a great time playing with the staff. You will be treated like family. The breakfast was very good and everything was hot and fresh.

    « Just Okay... »

    The hotel was okay, the room and lobby was clean, but the entire building smelled of smoke. It wasn't the heaviest of smells but it lingered everywhere. I have stayed at nicer hotels for better prices.

    « Nice hotel »

    Not much to choose from in this area! It does have a pool and the kids enjoyed it! Beds were not comfortable, and the rooms seemed a little bit on the smaller. Good bang for your buck though. Continental breakfast was decent too! Can't ever go wrong with waffles!! Ha

    « GREAT staff! »

    Rachel at the front desk is FUNNY and wonderful!- good nights sleep, staff that really go all out to make you feel welcome :D I highly recommend this hotel. On this trip our son and daughter in law also booked a room there. IT was a family affair for sure!

    « swim conference »

    We attended a swim conference at the University for three days. This our first visit to the Dunkirk, Fredonia area. We enjoyed the stay and the closeness of the motel to our destination. The area around the campus is beautiful. We found great places to eat.

    « Nice amenities »

    Best Western was located conveniently off the highway. Unfortunately, it is very close and you can hear the traffic from the highway. Offered a very good breakfast, plus free wi-fi for the price. Also, other patrons decided to have a party right outside our room and it was a bit noisy.

    « A bit better than expected. »

    Easy check in. Lots of parking. A few restaurants within walking distance. The pool and hot tub were in good order. Breakfast typical. The bathroom was huge but the shower was kind of small. Started to hear some road noise from RT90 in the morning. Staff was pleasant. I'd stay again.

    « Always a great value! »

    Arrived very early, but room was ready, and staff was available for anything that was needed, but nothing was. Local paper were offered for us to make plans, and room, amenities and staff were at their usual best.

  • 5
    « Nice hotel »

    I would stay at this hotel again in a heartbeat if in the western NY area. Very helpful staff, nice room, good breakfast. Rachel at the front desk helped me out immensely with information in finding a restaurant.

    « Nice and friendly staff,I will definitely come back next time I visit Fredonia Ny »

    I had a good experience and the staff was very helpful. Breakfast was perfect, I checked other hotels in the area and this one is my favorite hopefully next time I will use the swimming pool and hot tub. if I had to suggest something I will say that perhaps room service offering burgers and sandwiches would b great! since theres not much restaurant selections late at night

    « Quiet and pleasant stay »

    I had a great stay at this Best Western. It's conveniently located right off the I-90, so I could hop off and back on easily. It's tucked awayenough that you can enjoy some peace and quiet. There is coffee and hot water available 24-7, and my room had a mini fridge. Rachel at the fromt desk was very friendly and helpful!

    « Tired and old »

    This hotel is old and in need of a renovation. Too expensive for the area it serves. not a lot of choices in area. Side door was broken and was told not to use it. But when I went out at night it was propped open with a safety cone. (I closed it since I didn't feel safe with it opened.

    « Excellent place for great price »

    The hotel was great. Pillows were tiny small square ones, which was odd. The rooms were clean, however I am a strong believer that there should be NO hair on the floors and tubs. Other than that it was great. Oh and the Pool and hot tub weren't in order when we stayed. So make sure their renovations are all done if this is a key to your stay. Other than that.> it was Excellent... I mean is anywhere perfect? NOPE... We will stay again.


    My husband and I stayed two nights at this Best Western Hotel everything was good and clean but I will never stay at another Best Western as long as I live. We asked for a non smoking room, because my husband is on oxygen at night. So I asked at the desk where could my husband smoke and they told me outside in the back because that is where our room was located. So my husband went outside of the hotel to smoke because I cant be around cigarette smoke it makes me sick. So every time he wanted to smoke he went outside. But I got charge $250.00 over my room charge because they said that there was evidence that we were smoking in the room. I tried to explain that the cigarettes were on the table but no one was smoking in the room. I cleaned the room including the refrigerator because I put some fruit in there. Common sense tells you if you ask for a non smoking room and you clean up except for making the bed, I would not be that stupid to leave a cup with cigarettes in the bathroom. especially since I never used there cups I had my own. I asked them to look at there cameras then they could see he went outside, they said well that doesn't mean that we didn't smoke in the room. I was there because I was visiting my son and I was with them most of the time we only sleep there and had some breakfast then we left for the day. I just cant believe that they said there was evidence of smoking. Therefore I called and discontinued my rewards card and I will never stay there or any other BEST WESTERN HOTEL AGAIN. So Try and have a manager check your room so they can't go and charge your Credit Card without your permission for something that never happened. It took me a long time for my husband to smoke outside of my home and to be accused of something that didn't happen.

    « Alttle Pricey »

    We like Best Western hotels. This one was about $30 more than usual. The room was good with a comforable bed and clean bathroom They are dog friendly and there was green spaces for walking the dog. It is convenient to I 90 in New York.

    « Bus driver »

    Excellent hotel. Clean. And comfortable. Staff friendly. And rooms. Excellent. Had a great night stay. Will stop here anytime as best western especially this one. Deserves a 10 star!!! Nice rooms with a jacuzzi !! Had a great parking spot for the coach

    « One night »

    I chose and stayed at this hotel as it was half way to were I was going. Also I am in BW's rewards pargram, thus basically this was a free night for me. Hopefully that didn't sway the staff for any reason. I arrived fairly late, when I walked in the receptionish immediatley finished her call so she could check me in. She apologized for the pool area being unuseable for renovation but I knew that at the time of the reservation. The room I had was excellent, it was bigger than some top name hotel rooms. The A/C unit was the quietest I have ever heard or didn't hear in any hotel I have stayed in. Check out was just as professional. Simple, direct and easy. Even the cleaning staff asked if everything was fine with my room. I have never had that asked from any hotel. It gave me the impression that they really cared about me and my experience there. My only concern is the layout for the breakfast. Just due to the nature of the building not all breakfast items are in the same area. In fact it is spread over three so it can be a bit akward to get everything.. Again this was actually very minor in the whole scheme of things but just something someone traveling with kids might want to be aware of. Thank you BW Dunkirk for a truely wonderful stay.

    « Reasonable pricing »

    The hotel needs some updating, carpeting and a little more detail cleaning. Overall it is a nice place that offers free breakfast, has a small indoor pool. Applebees within walking distance. The room was clean, sink was slow to drain, bed comfortable and free wifi


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·Desde la I-90 oeste: tome la salida 59 hacia Dunkirk Fredonia. El BEST WESTERN Dunkirk & Fredonia Inn estará situado a 640 metros de la salida de la autopista a mano derecha, detrás de Applebee's®. Desde la I-90 este: tome la salida 59 hacia Dunkirk Fredonia. El BEST WESTERN Dunkirk & Fredonia Inn estará situado a 640 metros de la salida de la autopista a mano derecha, detrás de Applebee's®. ·Desde la N-86 (antes 17): tome la carretera 60 norte hacia Dunkirk/Fredonia. Tome el tercer semáforo y gire a la izquierda en Vineyard Drive. El BEST WESTERN Dunkirk & Fredonia Inn estará situado a aproximadamente 90 metros a mano derecha.