habitación 1
habitación 2
habitación 3
Código ventaja

Best Western Plus Hotel of Detroit Lakes, Detroit Lakes

4.5/5  - basé sur 354 notations.
615 Highway 10 E, 56501-4127, Detroit Lakes, United States - Ver el mapa
Best Western Plus of Detroit Lakes - Vista Exterior El Best Western Plus of Detroit Lakes se encuentra en el centro de Detroit Lakes. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Bienvenido al Best Western Plus of Detroit Lakes. Los huéspedes que se alojan en este hotel de Minnesota estarán cerca de la playa pública de Detroit Lakes, el casino Shooting Star y a 72 kilómetros del aeropuerto internacional Hector de Fargo. Alójese en este galardonado hotel de Detroit Lakes, Minnesota, situado a poca distancia de la Reserva Nacional de Fauna Tamarac, la ruta ornitológica Pine to Prairie, el Hospital Essentia Health St. Mary's, Sanford Health e Indian Health Services. El Best Western Plus of Detroit Lakes ofrece con orgullo 56 amplias habitaciones magníficamente equipadas con televisor con pantalla plana de 32 pulgadas, acceso gratuito a Internet de alta velocidad inalámbrico, microondas y nevera. Los huéspedes podrán disfrutar cada mañana de un delicioso desayuno completo gratuito. Entre los servicios e instalaciones adicionales de este hotel de Detroit Lakes se incluyen una piscina cubierta abierta de 8:00 a 23:00 horas todos los días de la semana y tobogán acuático. Póngase en contacto con el hotel para conocer el horario del tobogán acuático. Los huéspedes que viajen en familia valorarán las nuevas habitaciones tipo estudio con literas, las habitaciones familiares y los paquetes que incluyen pizzas. Los huéspedes en viaje de negocios estarán situados cerca de B. T. D. , Lakeshirts, Strata, Sanford Health, St. Mary's Essentia Health y USDA. Los huéspedes en viaje de negocios también apreciarán la calidad de nuestras salas de reuniones recién renovadas con servicio de fax y fotocopias. Este hotel está situado a poca distancia de una gran variedad de actividades al aire libre en verano y en invierno, entre las que se incluyen pesca y paseos en barco en Detroit Lakes, esquí de fondo y recorridos para motos de nieve. Nuestroshuéspedes suelen escoger el Best Western Plus of Detroit Lakes para asistir a eventos locales como la celebración Street Faire at the Lakes, el festival indio White Earth Pow Wow, el Festival de Música Country WE Fest, el torneo de golf Pine to Palm y la media maratón Dick Beardsley. Este hotel también recibe a los huéspedes que acuden al Festival Ornitológico de Detroit Lakes, celebrado en mayo, así como a los visitantes de la ruta ornitológica Pine to Prairie. Si desea un servicio de atención al cliente de primera clase y una ubicación conveniente en Detroit Lakes, haga su reserva hoy mismo en este hotel de Minnesota. Disfrute de su estancia en nuestro hotel. Los huéspedes recibirán unas pulseras identificativas (necesarias para acceder a la piscina con tobogán acuático).

Best Western Plus

Hotel of Detroit Lakes

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Aparcamiento gratuito
    Aparcamiento gratuito

Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 354 huéspedes
NOTA EMITIDA
Excelente
239
Muy bueno
85
Normal
20
Malo
7
Pésimo
3
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
34
De negocios De negocios
65
En familia En familia
153
En pareja En pareja
71
En solitario En solitario
20
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Hunting trip stay"

5
01/11/2018

I have been staying at this hotel each October over the last 20 years on my way to North Dakota from Michigan for a pheasant hunting trip. The Hotel has always been excellent as well as the staff and it is a pet friendly hotel with great on site area to accommodate doge needs.

"Stayed her for a wedding"

4
22/10/2018

We stayed two nights under a room block for our friends wedding. We enjoyed our stay. Room was clean, best was comfortable, breakfast options were plentiful. Check in/out went quick. Would stay again.

"Very clean"

4
15/10/2018

Rooms were clean and beds were comfortable. Staff were very friendly and breakfast was great. Only issue i had was the fridge froze a few drinks but otherwise it was great. I would definitely stay here again.

"Average "

3
08/10/2018

Checked in and mentioned my dog. I was told it wasn't noted that I had a dog. I had printed out my original reservation confirmation and it said, “small dog” right there. As we were unpacking the car the person who checked us in approached, handed us a bag with 2 waters and granola bars, and wished us a good night. That was nice. The room was okay, the bathroom was unusually small but workable. I think there is a train the goes right by the hotel, very loud. (It was dark and raining so I am not sure, whatever it is, goes by every so often). Breakfast was okay. Checkout was easy.

"Older But It Still Has It"

3
24/09/2018

About two weeks ago my wife and I found ourselves in Detroit Lakes, MN. It was rather late (about 9 their time), and I was tired of driving. My wife chose a couple places to look at instead of two noteable other name brand motels. Of the two I chose the Best Western based on previous stays. The clerk was quite nice. She showed us a room, then chose another one. The one she had selected simply didn't satisfy her because of some internal issues, and we got the new room (though higher priced normally) at the price the first room cost. I found that to be really nice. The selected room (as is the motel) a little dated, but it's kept up nicely. The bathroom was small, and the tub was about the smallest I've ever seen; however, I'm a big guy, and it proved sufficient for the purpose. The beds I found to be not as firm I like, but they were okay. Again, it's definitely an older motel, but it's well kept inside and out. The only concern in our (my wife and me) experience was the location of the ice machine. My wife, who has a walking disability, would have had to travel across the back to the area at a different level to access it. In our case I could make that trip over, but it's not convenient for some in similar cases I dare say. They have a super swimming area for those with children--one of the best I've seen. And I/we have been across these United States. We are senior adults and didn't need that, but it'd been great had we had our grans. The breakfast was nice, and the accommodations more than sufficient for most things a person or family need in traveling cases. Compared to a couple other name brand motels, their price was much more affordable! More than I would have wanted to pay usually, but it's less than the others. All in all, I'd recommend this BW readily!

"DO NOT DISTURB"

1
10/09/2018

Had the "Do Not Disturb" sign up and my room was still serviced. All of my belongings were moved, I felt VERY uncomfortable. There is also a train very close by so if you are a light sleeper this is NOT the place for you! I felt like I was overcharged!

"Relaxing stay"

4
04/09/2018

Very nice newly remodeled rooms. Everything you want and more. Mini refrigerator, microwave, coffee maker. DVD's and board games in the lobby for free checkout, plus a pool with a waterslide and a wading pool with splash features and large whirlpool. The exercise room has nice new equipment.

"Best service"

5
27/08/2018

I've stated at the Plus twice already and both times have been great. The service and workers are great. Great help with checking in and answering any questions i had. I loved how nice and clean the rooms wheres. The Pool was also nice and clean.

"Nice & Quiet"

4
16/08/2018

The Motel was nice and queit for a nice nightly relaxing and sleep. The breakfast was very nicely presented and good. I noticed in the office lobby were several games of various types and for all ages which is a nice offering for families.

"First rate customer service, comfy stay"

5
16/04/2018

Best Western Plus Holland House Detroit Lakes First rate customer service, comfy stay 572669164 This was my first time in Detroit Lakes and I will be back to this hotel. Our room was quiet, though trains pass frequently (request the rear side of the building if you are a light sleeper.) There's no gorgous view of a lake, but the room was exactly right for us: lamps on both sides of the bed, a great work table, bright lighting generally, comfy bed, very nice breakfast served over a long period, absolutely GREAT customer service. It had a pool/spa/fitness room but I didn't use them.

"First rate customer service, comfy stay"

1
11/04/2018

This was my first time in Detroit Lakes and I will be back to this hotel. Our room was quiet, though trains pass frequently (request the rear side of the building if you are a light sleeper.) There's no gorgous view of a lake, but the room was exactly right for us: lamps on both sides of the bed, a great work table, bright lighting generally, comfy bed, nice breakfast served over a long period, absolutely GREAT customer service. It had a pool/spa/fitness room but I didn't use them.

"Wonderful Weekend Stay"

5
09/04/2018

Clean from top to bottom - pool area, lobby, and rooms. The beds were very comfortable and it was great to have a dvd player in the room to keep the kids happy when there wasn't a show they liked on tv. The pool was nice and warm and the slide attendant did a wonderful job keeping things running smoothly. We will stay at this hotel again when we are in Detroit Lakes!

"Super clean, super nice room and the FREE Breakfast, is the best I ever had."

5
01/03/2018

This hotel tops the hotel charts. We had an outside entrance to our room (which made it nice for letting out our dog), we were close to the pool and hot tub (both were super nice and clean). The only problem is the rooms are heated by hot water heat and the room was a little to warm for our sleep ways, however, overall, we would stay here again.

Holland_House_Mgmt, Owner at Best Western Plus Holland House, responded to this review
We appreciate your kind words regarding our hotel. Thank you for choosing us for your stay and so glad you and your dog were comfortable. We apologize for the room getting a bit warm, but thankful you enjoyed breakfast and we look forward to having you visit us again soon.

"Best staff and hotel experience!"

5
10/02/2018

The hotel staff are incredibly helpful and friendly and the hotel itself was super clean, served an amazing free breakfast, and had a really fun pool area with a water slide. Our family had a group of rooms and were staying as a result of a death in our family. I can't thank this hotel enough for helping to make a really difficult week for us so much more bearable with their amazing service and amenities.

Holland_House_Mgmt, Owner at Best Western Plus Holland House, responded to this review
Thank you so much for choosing our hotel during this difficult time for your family. We are so glad to hear you were able to enjoy the breakfast, pool area and water slide and that our staff made you feel comfortable and welcome at "Our House".

"Great staff, clean room, great bfast"

5
12/01/2018

Best western is my first go to hotel choice. This one is definately an A+ Friendly welcoming staff, Clean, comfortable, good wifi and full hot breakfast! Warm shelter during a wicked Minnesota Winter.

Holland_House_Mgmt, Owner at Best Western Plus Holland House, responded to this review
Thank you for your recent stay with us! We appreciate your loyalty to our brand, your A+ rating, and wonderful compliments about our friendly team members, good wifi and full hot breakfast which contributed to your positive experience. We look forward to our next opportunity to host you at "Our House".

"Wonderful Hotel"

5
08/01/2018

We go here every year because of the great quality of service, clean rooms, & the waterside plus a large pool for all ages. We use the downstairs lobby area for family get together. Breakfast is always pleasant. Look forward to going there every year.

Holland_House_Mgmt, Owner at Best Western Plus Holland House, responded to this review
Thank you for you choosing "Our House" for your family get-togethers. We are glad to hear you enjoy the waterslide, pool, lobby area and breakfast. Thank you for your loyalty and we look forward to seeing you again!

"Better on previous visits, still a good place to stay."

4
04/01/2018

Good hotel with clean rooms, friendly staff, good internet and breakfast. I have stayed at this hotel many times and usually its a slam dunk best place. This visit was disappointing while my room was clean and perfect, the internet password did not work on my laptop, 2 phones or an Ipad in the room or in the lobby. I had to de all my work on my phone. Breakfast is usually pretty good, this visit the egg patties were dry, hard and rather inedible. The Meat Canadian Bacon faired no better and was equally dried and inedible. Sad for this hotel, I hope it's not an indication of anything. I will stay again and recommend them, as I prefer to believe this issues as a fluke and not a norm.

Holland_House_Mgmt, Owner at Best Western Plus Holland House, responded to this review
Thank you for your continued business and feedback about your recent stay. We apologize for any inconveniences you experienced and assure you that yes, it was a fluke. Thanks to your comments, we discovered that the internet was actually working; unfortunately an incorrect password was accidentally given out at check in. Our team has already take steps to ensure that the hot breakfast items are consistently prepared well, and to ensure your future stays will live up to the usual high standards and level of excellence you've been receiving when staying at "Our House". We look forward to welcoming you back, so that we can regain your confidence.

"Clean & Comfortable"

4
27/11/2017

A great place to stay for the money!! Pool & waterslide are great for kids, the breakfast is always a treat!! Location makes for easy access to wherever you need to be. They keep the hotel clean and everyone is very friendly.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Kathy, Thank you for your review of our hotel and for all of your nice compliments. We strive to be the best stay in Detroit Lakes, MN and provide the best customer service. So glad to hear the kids enjoyed the pool and water slide. We look forward to having to stay with us again. Thanks Michelle Hulstein General Manager

"bad deal"

2
24/11/2017

Poor experience. Security non existent. No up to current day standards. Stayed cold basement room. breakfast located in bldg two buildings away after cold outdoor walk. This was not a good value for this room

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Patrick, I am sorry to hear your stay with us did not meet your expectations. I have tried several times to call and email to discuss this matter with you and have not received a response. I would like to clarify a few things. It appears that you wrote this review for 4 other women who were actually staying with us that weekend. And unfortunately none of them let management know of any concerns during their stay. We would have gladly moved them to another room if they were not happy with their room. We do lock our lobby building at 11pm, but we have staff here 24 hours a day and all of our exterior doors are locked at all times for the safety of the guests. We do have a large property with 2 buildings with security cameras located throughout the property. Again, we would love for you to come stay with us again and enjoy all the amenities of our hotel. Thank You Michelle Hulstein General Manager

"Detroit Lakes BW Holland House"

4
14/11/2017

Clean and comfortable. Good location near the major Hwy 10 route to or from Minneapolis or Fargo. Close to a good family restaurant. Detroit Lakes is a busy town in the summer with lakes activities, so book early in summer months.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Stephen, Thank you for your recent review. We appreciate all your kind words and glad to hear you have a wonderful stay. We look forward to the next time you are in Detroit Lakes and staying with us. Thank you Michelle Hulstein General Manager

"Great Service, clean rooms"

5
07/11/2017

Happy with our 1 night stay, 1 queen and 2 bunk twin beds. Room was clean. Free breakfast was not that good but had a lot to pick from. Would come back again! I like how the front door has access to parking lot.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Jessica, Thank you for your review and for visiting our hotel. We truly appreciate your feedback especially about the rooms, we apologize that you were not satisfied with the breakfast. We are always trying to make improvements so thank you for your feedback. Thank you Michelle Hulstein General Manager

"Holland House Best Western Hotel"

5
17/10/2017

The Holland House staff are excellent and the rooms are always clean and comfortable. The staff remember me every time I make a reservation and arrive. I request, and am always accommodated with a room away from the street, where it is quiet, as a busy RR line is across the street.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Merry, Thank you for your review of our hotel and for all of your nice compliments. We strive to be the best stay in Detroit Lakes, MN and provide the best customer service. We look forward to having to stay with us again. Thanks Michelle Hulstein General Manager

"Weekend Getaway"

5
15/10/2017

It was one of the most enjoyable experiences at a local hotel. I'd stay there all the time when travelling in the future. The cleanliness of the property itself was a plus. The rooms were very clean. The pool was perfect to relax in. It should be a 2 story hotel with underground parking for the guests. I was impressed with the rustic look of the whole outside of the hotel.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Serena, Thank you for your 5 star review. We appreciate hearing all the positive things about our hotel. We are happy that you enjoyed your stay with us and look forward to having you again in the future. Thank you Michelle Hulstein General Manager

"Great stay"

5
10/10/2017

Great visit here. Clean hotel and their effort keeping it clean is well appreciated. Fun deep pool and water slide. Friendly staff was very accommodating. LOVED the room for our family with bunk beds. Will stay here again if back this way.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Michelle, Thank you for your kind words and it's nice to hear you appreciated the cleanliness as our staff works hard to keep things clean and comfortable for all the guests. We do get a lot of compliments on the pool and slide as it makes it a fun get away for the whole family. I'm glad to hear your family had great stay and enjoyed our staff. We look forward to seeing you again when you visit Detroit Lakes, MN. Thank you Michelle Hulstein General Manager

"Great quality, service and cleanliness for the value."

4
09/10/2017

I stayed at the Best Western in Detroit Lakes for a conference. The staff was excellent and I was impressed with the quality, cleanliness and decor of the room. The breakfast was fine and what I would expect in s compliment breakfast. Beds were comfortable, but the sound proofing could have been a bit better. Could hear children running andnoose from other rooms.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Rachelle, Thank you so much for the thoughtful review! Our entire staff would like to thank you for the heartfelt comments and for taking the time to share with future guests. I do apologize for the noise, please feel free to notify our front desk if that happens us again. Again, thank you for your kind words and we hope to see you again in the future. Michelle Hulstein General Manager

"Awesome waterslide for small kids!"

5
02/10/2017

This hotel had an awesome waterslide and pool area very suitable for small children. Our grandkids had a great time! The breakfast had regionally unique items in addition to your standard breakfast! Nice little fitness room,too. The rooms were very spacious. This would be a really great hotel if the beds and pillows were more comfortable, but still a great place.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Judy, Thank you for taking the time to review our hotel and for all your compliments. We hope you can stay with us more often when you come to Detroit Lakes. We truly appreciate you honest feedback and look forward to having you again in the future. Michelle Hulstein General Manager

"Beautiful rooms and grounds"

5
25/09/2017

The hotel has been renovated with beautiful rooms and grounds. The waterslide in the pool area is fun for all ages. I was able to park right outside my hotel room door. For breakfast, we had quite an array of choices. I especially enjoyed the choice to make pancakes or waffles. The serving and eating area is clean and comfortable. Trays were available if you wanted to take your breakfast to you room.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Priscilla, Thank you for taking the time to review our hotel and for all your compliments. We hope you can stay with us again when you visit Detroit Lakes, MN. We strive to be the best stay and provide the best amenities and customer service. We appreciate hearing such positive feedback. Thank you Michelle Hulstein General Manager

"Nice hotel"

5
13/09/2017

Traveling from Michigan to North Dakota this was a nice stopover hotel. Our room was in the back to accommodate traveling with our pet dog. Room had an entrance to the parking area and the inside hallway. Rooms were clean, roomy and decorated nicely.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Kathy, Thanks for the 5 star review! All of us at Best Western Plus Holland House would like to say thank you for spending the evening with us on your way through Detroit Lakes. Our team works hard to make sure every guest has a pleasant stay. We appreciate the wonderful comments and hope then next time you are traveling through you will choose to stay with us again. Michelle Hulstein General Manager

"Great value"

4
09/09/2017

We went on short notice in the height of the tourist season, and Best Western gave us the best rate ($99) compared to any others. It's not right on the lake but close by and the free breakfast had a good variety of hot/cold items. Typical rooms but decent and clean.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Hello Sandy, Thank you for your review and visiting our hotel. We truly appreciate your honest feedback! We are happy you enjoyed your stay with, and once again, look forward to having you stay with us in the future. Thank you Michelle Hulstein General Manager

"Great 3 night stay."

4
23/08/2017

Had a great 3 night stay pool heated with water slide. Only draw back was hairs on one bed and beds were a bit stiff. Very friendly staff. We come up every year from Wisconsin. Love this hotel. Kids enjoy the heated pool and waterside.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Hello Jessica, Thank you for your review, we appreciate the wonderful comments and pointing out the wonderful feature of our heated pool and water slide. We are very sorry to hear there was hair on the bed as we are consistently working hard to keep all of our rooms clean and comfortable for the guests. Thank you for staying with us and we look forward to seeing you next year. Michelle Hulstein General Manager

"Dog friendly and smelled like it!"

3
20/08/2017

The hotel is ok. It is dog friendly and does not have a two night minimum on weekends which other hotels in Detroit Lakes do. We were passing through on our way to our cottage in Michigan so only needed a one night stay. Our room had a very strong smelly dog odor which made the room feel as though it wasn't clean. The hotel appears to have been upgraded in the past 5 years or so. Without the smell I would have given it a bit higher rating. It does have a large grassy area to walk dogs which was nice.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Anne, Thank you for your review. We always appreciate feedback as it helps us to improve. Here at Best Western Plus Holland House we pride ourselves on providing excellent guest service and clean comfortable rooms. Upon further investigation into this room situation we did find that the problem was in the filter in the AC. It was immediately taken care of and staff was reminded of the importance of cleaning these filters daily. Again, thank you for your review and staying with us. We look forward to you staying with us again in the future when you are in the Detroit Lakes area. I greatly appreciate your comments about the smell and in your room needing attention. Please don't hesitate to reach out to me personally if you have any concerns. Thank you Michelle Hulstein General Manager

"Great Motel in Detroit Lakes, MN"

5
15/08/2017

This older style motel with an external door to many of the rooms is a great place to stay in Detroit Lakes, MN. It has been totally refurbished with excellent quality carpet, beds, drapes, and fixtures. Their rates vary depending on the day of the week, but they go out of their way to make your stay perfect. The water park was a vacation saver for us as it was rainy one day. Without that and the meeting room they let us use for our birthday party we would have had a bust of a day. They did a great job, and I encourage everyone to stay here if in need of a place to stay while in Detroit Lakes. The king bed was excellent. The staff is fantastic. The breakfast is included.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Good Morning David, Thank you so much for the thoughtful review! Our entire staff would like to thank you for the heartfelt comments and for taking the time to share with future guests. We are delighted to hear that you had a wonderful stay at our hotel. We appreciate the kind words and thank you for sharing all the great amenities our hotel has to offer. We look forward to your next stay with us. Michelle Hulstein General Manager

"Very nice"

5
14/08/2017

Price includes an adequate hot breakfast, nice indoor pool and jacuzzi. Unlike the Wynn you have coffee in the room, a fridge and microwave. It's very close to the lake at a much lower price than lakeside and I loved the staff! Great antique mall just down the road.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Catherine, Thank you for your great review and kind words. We are delighted to hear you had a cozy stay and was able to enjoy some of the amenities at the hotel as well as visit some of our unique shopping options. I will be sure to share with the staff your nice compliments. I am very proud of our team and glad to hear they made you feel welcomed. We look forward to the next time you're in Detroit Lakes and are able to stay with us. Michelle Hulstein General Manager

"Extra Fun at Detroit Lakes"

5
24/07/2017

Nice location, easy to find, good value with exceptionally helpful and friendly staff. The waterside is a Plus for the kids and nice pool for all. The best treat for me was finding Lefse available for Breakfast. For me this was an automatic 5-Star rating. I would recommend this hotel to anyone who chooses to stay in the Detroit Lakes area.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Thank you for the 5 star review! All of us at the Best Western Plus Holland House would like to say thank you for spending the evening with us. Our team works hard to make sure you have a relaxing stay while in town. We are glad to hear you were able to enjoy the pool and water slide. And of course we love being able to serve Lefse to our guest. Thank you again for your review and we look forward to your next stay with us. Michelle Hulstein General Manager

"Nice Place to Stay"

5
24/07/2017

This hotel was a great place to stay. My girls enjoyed the big slide in the pool area. I enjoyed the fitness center. The staff was very easy going and very accommodating with any requests we had. The breakfast had a reasonable variety of items to choose from. I thought the beds were a little too bouncy, the pillows were unusually small for some reason, and the AC was a bit too noisy. The room size was nice and not cramped. I liked that the AC did have a continuous fan however, so it didn't wake me up at night as much when the AC would come on and off. Overall, nice place to stay and would definitely stay there again. Cheaper than the Holiday Inn nearby and better amenities.

"Dogs Welcome"

5
17/07/2017

Great place to stay. Breakfast had a good variety and we notice many dogs. Rooms were comfortable and roomy. In room DVD can be used with videos found in the lobby. Staff was knowledgable about the area and provided options for entertainment.

"Room in the basement"

3
14/07/2017

Our room was in the basement, and was very humid compared to the rest of the building. Not a whole lot of air circulation. I am 5'3 and I could touch the ceilings in the hall flat footed. And the free breakfast was scarce and not very well stocked.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Good Morning, Thank you for your review! I do apologize for your room being humid, I will definitely look into this as there is in floor heat and we usually have the AC on high to prevent this from happening. I do hope you were able to relax and enjoy the rest of your time with us. We have several room options and would love to have you come stay with us again and enjoy one of our other beautiful guest rooms. Enjoy the rest of your summer. Thank You Michelle Husltein General Manager

"Return to Holland House"

5
11/07/2017

We stayed here last year and was pleased with everything so returned. It is quite, comfortable and the receptionist is very friendly and accommodating.Detroit Lakes is a beautiful place to visit. What else can you want?

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Good Morning, Thank you for your kind words. We truly appreciate your honest feedback! We are happy you enjoyed your stay with us and, once again, we look forward to having you again in the future! Thank you Michelle Hulstein General Manager

"Nice & Clean"

4
04/07/2017

The Best Western is in a good location and the rooms are clean. The pool area is fun for families and has a waterslide, hot tub, and a splash area for little ones. There are train tracks nearby, but you can drown the sound out with the air conditioner! All staff that we encountered were friendly and helpful. This is the 2nd time we have stayed at this hotel.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Rebecca, Thank you so much for the thoughtful review! Our entire staff would like to thank you for the heartfelt comments and for taking the time to share with future guests. I am very proud of our team and glad to hear they made your stay more enjoyable. We look forward to the next time you come to Detroit Lakes and hope you will choose us to stay with. Thank you Michelle Hulstein General Manager

"Final Night"

5
27/06/2017

Very nice accomadations, hot tub pool area, Suffiecient breakfast. Overall nice motel, but price was a little high. I would definitely recommend it to friends. Enjoyed the South Dakotan front desk employee.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Hello Dennis, Thank you for taking a moment to post a review on the hotel. We greatly appreciate all the wonderful comments and glad to hear you enjoyed your stay. We strive to be the best place to stay here in Detroit Lakes, MN and surrounding areas. We hope to see you again soon!! Thanks for the review. Michelle Hulstein General Manager

"Great except the price and breakfast"

3
26/06/2017

We thought the price was a little high, but there were two weddings and a family reunion happening. The pool and slide were great! Water was just the right temperature. I thought the breakfast was sub par. The eggs were served even with burned portions.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Hello Michelle, Thank you for your review and for visiting our hotel. We appreciate your feedback. It's so awesome to hear you and your family enjoyed our pool and slide. We apologize our breakfast did not meet your expectations as we are continually striving to improve all areas of our hotel. We look forward to having you come stay with us in the future. Thank you Michelle Hulstein General Manager

"Great stay"

5
11/06/2017

Had a great stay for 1 night as we traveled home from our vacation. The hotel was new, clean, and the room we had was great. Breakfast was very good the next morning, our bed was very comfortable. Would highly recommend this hotel.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Hello Kathleen, Thank you for your kind words and review. Your recommendations to other travelers means a lot to us. We strive to be the best place to stay here in Detroit Lakes, MN and surrounding area. We hope to see you again soon! Thank you for the review. Michelle Hulstein General Manager

"Great Stay"

4
08/06/2017

We very much enjoyed our stay here. The price was a little high, but that's to be expected in a resort town. The breakfast was good, beds comfy and the rooms were very clean. I would definitely stay here again. I also liked the fact that they have DVD players in the room and DVDs and board games to rent. Nice little touch.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Hi Jessica, Thank you so much for you wonderful review! We are delighted to hear that you had a cozy stay at our hotel. We are glad to hear you had a great stay. We do get lots of compliments on having the DVD players/movies/games available for our guests so it's nice to hear the positive feedback. We look forward to you coming back and staying with us soon. Thank you Michelle Hulstein General Manager

"Good Family hotel"

4
05/06/2017

Kids loved the slide, we liked that there was one room large enough to sleep all of our family. Hotel was clean and staff that we talked to was friendly. Swimming pool was not to cold and hot tub was fine. Rooms were clean, breakfast had plenty to chose from and coffee was good.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Shelby, Thank you so much for the thoughtful review! Our entire staff would like to thank you for the heartfelt comments and for taking the time to share with future guests. We get many comments about the pool and slide and it's always fun to see the kids and adults enjoy this while they stay with us. Reviews like yours shows us we are doing good and on the right track!! Thank you again and we look forward to your next stay with us. Michelle Hulstein General Manager

"Decent hotel, great staff, lack of hot water"

3
02/06/2017

The hotel staff were friendly, accommodating and professional. The bed was decent and the air conditioning was good. The room was clean and plenty of towels were provided. The shower had no water pressure and the water never got more than lukewarm.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Hello Amy, Thank you for taking the time to review our hotel and for all your compliments. We hope you can stay with us more when you come to Detroit Lakes. We strive to be the best stay in Detroit Lakes, MN and provide the best amenities and Customer service!! I do apologize about the water pressure and water temperature, we did learn that we had a part broken on our water heater and our maintenance staff were able to fix it immediately. Again, I apologize for the inconvenience. We look forward to your next stay with us. General Manager Michelle Hulstein

"A restful place to stay"

5
27/04/2017

We come to Brainard about every two year to participate in Stand Down (an out reach to Veterans). We have tried othe motels, this was the best one so far. We had a team of 4 two older Veterans (87 & 92) they had no problems navigating the toom or hallways.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Thank you so much for your wonderful review! We are delighted to hear that you had a cozy stay at our hotel. We're glad you choose to make Detroit Lakes a place to stop on your way to Brainard. We thank you for staying with us and look forward to being your "home away from home" next time you should need a room in Detroit Lakes. Michelle Hulstein General Manager

"Relaxing getaway"

4
09/04/2017

We were very pleased overall & would stay at this location again. We have only one exception. Walls are thin to adjacent room allowing voices etc to be heard. Also constant train noises, as the tracks are nearby, were bothersome but there is probably no way to correct this.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Mary, Thank you for your review of our hotel. We truly appreciate your honest feedback! We are always striving to do our best, and appreciate your comments. We are happy you enjoyed your stay, and hope to see you again soon. Michelle Hulstein, General Manager

"Incredible Hotel Experience"

5
01/04/2017

Everything was perfect. Michelle and her team made this one of the best hotel experiences we have ever had. The rooms are great, everything is very clean including the pool area and well maintained. We will be back

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Dear Janet, Thank you so much for your review. We are so glad to hear such positive feedback. We watch our reviews close so we can correct anything that a guest might mention. Reviews like your shows us we are doing good and we want to continue to offer this service to all our guests. Thank you again and hope to see you soon. Michelle Hulstein, General Manager

"Would Stay Again"

5
09/03/2017

This is a motel-style establishment, where you park outside your door. This is kind of nice as far as not hearing doors slam and people in hallways. I did hear some noise in the morning, but overall very quiet, as it was during the week. Room was updated and VERY clean. King-sized bed was extremely comfortable. It would have been nice to have a fan for background noise. Breakfast had some small extra touches, like lefse. We were in northern Minnesota, after all. Considering this was a less expensive option than other nearby hotels, I would stay again.

Holland_House_Mgmt, General Manager at Best Western Plus Holland House, responded to this review
Thank you for your positive review. We are so glad to hear you had a great stay and appreciate you visiting our hotel. We are very proud of our Minnesota heritage and we enjoy serving our lefse. Thank you again for your kind words and we look forward to your next stay with us. Michelle Hulstein, General Manager

"Very Nice Convenient Hotel"

5
23/02/2017

A clean hotel in a great location. Close to coffee and some nice comfort food restaurants. Close parking and fast internet. The breakfast was very nice with a variety of options. Staff were very courteous and helpful.

"okay"

3
20/02/2017

The cement outside was kind of slippery walking to breakfast each morning. It also would have been nice to have a working fan in the hotel room. They did have an A/C unit with a fan, but they are disabled during winter months.

"A cozy getaway"

5
15/11/2016

My husband and I were looking for a quick and inexpensive winter weekend getaway close to home. We like the Detroit Lakes area, as it has beautiful scenery and some nice restaurant options, but isn't too crowded or hectic. Holland House had great reviews, and looked like a nice option. We were definitely pleased! Our room was on the very end of the outdoor access rooms connected to the lobby. It was spacious and clean, and quiet enough that we could almost trick ourselves into thinking we were in a cabin in the woods rather than a hotel room in town. The in-room jacuzzi was huge- make sure you start filling it long before you plan to get in! We enjoyed relaxing in the jacuzzi while watching a DVD borrowed from the hotel's own library, free with your stay. Breakfast was wonderful. There was a good selection, and the breakfast room is cozy and full of windows and natural light. We loved having our breakfast and hot drinks overlooking the snow outside. All the employees we interacted with were super friendly and helpful. There were no logistical issues, and we got a great night's sleep. Overall, I would highly recommend it!

"Will stay again"

5
16/10/2016

Stayed three nights on a short vacation. Older facility but very well kept and updated. Everything was clean and well kept. we were in the lower level of the main building and it was a treat to walk out the door to our vehicle and load things we needed for the day.

"Awesome "

5
12/10/2016

This place is amazing great service near everything even the lake is walking distance nice pool great hot tub water side for kids or big kids LOL very relaxing place They even have board games and DVD's you can check out.

"Nice place to lay our weary heads"

4
10/10/2016

This was a day spent driving long hours. It was so nice to find a cheery and clean place to stay at the end of a long day. Comfortable beds & very nice staff!!! It was quiet...we had a great nights sleep. Good coffee & breakfast.

"Great place to stay!"

5
07/10/2016

The Detroit Lakes Best Western Hotel is a great place to stay when I am on business in eth area. the rooms are always very neat and clean. The staff is very accommodating and the hot breakfast s a bonus! It is a great value.

Holland_House_Mgmt, Owner at BEST WESTERN PLUS Holland House, responded to this review
Thank you for your choosing to stay at "Our House" when in town on business trips. It's great to hear that you, and other travelers, find our weekday Corporate Rate, which includes a full hot breakfast & free WI-FI, to be a great value. We also appreciate the feedback that you're pleased with the consistent cleanliness our team provides for your stays. Thanks again for your business. We appreciate it! - Chris, Third Generation Owner.

"great stay!"

5
05/10/2016

I never give 10s when I review places, but I did reviewing this. I thought this was an overall great location due to place, cleanliness and staff-the nicest people I have worked with at a hotel. my whole family enjoyed to location.

Holland_House_Mgmt, Owner at BEST WESTERN PLUS Holland House, responded to this review
Thank you for your recent stay at "Our House". We sincerely appreciate your high scores and compliments about the cleanliness of your room and great location. We'll be sure to share your kind remarks with our staff, which will brighten their day! We look forward to the opportunity to welcome you and your family back again sometime! - Chris, Third Generation Owner.

"Last minute trip to DL"

4
24/09/2016

We booked this room two days in advance. Staff was welcoming and accommodating. Pool was great for the kids, water slide and kiddie pool included! Free breakfast had many options and was better than most. Bed was comfy and the room was quiet. Overall, a nice stay. We'll definitely stay again.

"Beautiful Experience XCept 4 Sauna & TV"

4
21/09/2016

Beautiful appearance inside and out, comfortable, nicely appointed rooms but sauna was cold with no clean towels and used towels strewn about the area resulting in messy, disappointing experience. Also, tv outdated with blurry reception and screen...watching tv was also disappointing and turned it off after a few minutes to read for a while as an alternative. No postage stamps available at reception desk also very disappointing as I had postcards I was hoping to mail.

Holland_House_Mgmt, Owner at BEST WESTERN PLUS Holland House, responded to this review
Thank you for your September stay with us! We're delighted you enjoyed our newly renovated rooms and had a comfortable stay. We also appreciate your feedback about areas needing improvement. As a follow up, Maintenance repaired the whirlpool & found the new 42"HDTV was actually working in your room. Perhaps you viewed an analog instead of an HD channel? Our in-room channel directories list the HD channels, which provide an improved viewing experience. We've taken steps to ensure that our pool area is tidied up and towels restocked more promptly following birthday party gatherings, as occurred just before you used the area. We apologize for any inconvenience you experienced, are confident your next stay will provide an even better experience. Chris - Third Generation Owner.

"Comfortable bed and quiet"

5
14/09/2016

This hotel is located right off Hwy 10 in downtown Detroit Lakes. Very modern decor and comfortable bed. Hwy 10 is quite busy but you could not tell as the room was very quiet. Appears to have been recently renovated and the young lady working the desk knew how to process BW gift cards.

"Great hotel, great staff!"

5
12/09/2016

Hotel was clean, comfortable, and convenient. Great pool area and exercise room. Staff was great! Front desk clerk went out of his way to make a room switch for us that we didn't even ask for because it was a better fit for our stay. The hotel had been very booked when we made our reservation so we were happy to get the two rooms we needed even though in separate buildings. He had received a cancellation on a better room before we arrived and the switch made our family gathering far more comfortable.

"Cancellation"

2
12/09/2016

Do not consider this hotel if you have even the smallest chance of having to cancel. If you want to cancel your room they require you to do so 3 days prior to your stay. Not a huge deal unless you make your reservation the day before. How is somebody supposed to cancel their room before they even have a room? Time Travel? Don't waste your time with this hotel. The service was terrible, they were very unwilling to help or even accommodate what I needed.

"Great Service, nicely renovated"

5
07/09/2016

We were on a motorcycle trip with friends and they checked us in early and located our rooms for easy access to our bikes. In the morning, after heavy rains, they provided towels to wipe down our bikes. Great service and nicely renovated rooms.

"Wonderful time!"

5
06/09/2016

We really enjoyed our stay at this hotel, it was very clean & comfortable. The staff was friendly & accommodating, eager to meet our needs if it was possible for them to do so. Our only disappointment was that the Hot Tub was out of order for most of our 3 day stay & that's something we look forward to every time we stay at a hotel. We understand these things happen, but it was still a disappointment.

"Best hotel stay"

5
01/09/2016

This hotel is very clean, upscale and an affordable price. Staff are friendly and professional. Big screen TV. large rooms. Stylish décor. Bathroom was a bit tight and stylish counter was a bit high, however great! Liked that the breakfast items were separated from the sitting area, however it was tight due to so many guests in there at one time. I would for sure recommend this hotel for both business and pleasure. One of the best hotels I have stayed at!!

"Family Visit"

3
30/08/2016

The room was average, was a bit disappointed with the odor of the room, but found it may have been in the air conditioner, with windows opened it was somewhat better. Was disappointed to find a dirty used towel hanging on the back of the bathroom door, The Continental breakfast was served very nicely and there was a nice area for eating.

"no better hotel then here"

5
27/08/2016

This a wonderful hotel with nicely remodelled rooms , great breakfast , wonderful pool and exercise gym. I have never stayed at a hotel with nicer staff , front desk to housekeeping. This is the only hotel I know that completely removes the air conditioner units every season and completely cleans them.

"Great hotel, but pricey"

4
26/08/2016

This is a nice hotel when staying in Detroit Lakes, MN. The staff are friendly, the breakfast selection is good and the wifi stays connected. However, over $200 per night after taxes is too much for a hotel especially when its a non-holiday weekend.

"Comfortable and accommodating"

5
17/08/2016

I stayed at the Best Western PLUS with my two small dogs. The bed and room were very comfortable and the pet area was clean of animal waste. They do provide bags and is appears that pet owners use them. I do recommend this motel for travelers with or without pets.

"Thank you Vivian"

4
15/08/2016

Vivian did a great job with my reservation and check out. We had one of the older lodge building rooms. It was small but clean. Good breakfast. We would stay again. Needed to contact housekeeping to get the room cleaned for the second night but they came right away.

"Wonderful Hotel"

5
15/08/2016

Came home for 30 year class reunion. Was lucky enough to have a cancellation that opened up a room for us at the Holland House. Very happy with the exterior/interior look of the hotel. Very clean and comfortable. Best shower ever! Friendly staff. Will for sure stay there upon returning to Detroit Lakes.

"DFM"

5
02/08/2016

I have never wrote a review on a motel/hotel and sleep in them 3 to 4 nights a week but had to open an account to explain why I would review this one. I have stayed at a lot of Best Western's with mixed results as well as high end stays (none are consistent even though they claim to be). Upon arriving I seen impeccable cleanliness of lobby, friendly organization. Rooms are modern and extremely clean , very quiet and for age of building described on their site it is in incredibly good shape . Will definitely recommend for business travelers as well as families that want to have an enjoyable stay at a reasonable cost.

"Just a one night stay"

4
02/08/2016

Nice hotel, pool/waterslide/hot tub area is very nice. Pleasant staff, nice surroundings, but ask for a room not on the street side or you will hear trains all night. A little distance from the lake but the better rates reflect that.

"Average Motel"

3
19/07/2016

I was surprised by our room slightly as I had read so many favorable reviews. The motel was fine but it certainly wasn't anything to brag about. The room was clean and basic, there weren't any fantastic views or impeccable highlights, but it certainly was adequate for a good nights sleep. FYI, the portion we stayed in was a motel, not a hotel so there may be other rooms that meet the glowing reviews found from others, but based upon my stay, its is just a small average motel.

Holland_House_Mgmt, Owner at BEST WESTERN PLUS Holland House, responded to this review
Thank you for staying at "our house" & for sharing impressions about your stay. Based on your comments, we assume you stayed in our original building. There is a second building directly behind it where you will find Detroit Lakes largest hotel pool area with waterslide, an amazing new fitness area and elevator. What our reviewers seem to appreciate most is that, as a 3rd generation family business we continually re-investing in our property. We hope that on your next visit to Detroit Lakes you will be able to spend more time on site to see what our facility has to offer and experience our legendary hospitality.

"Very Nice Clean Hotel"

4
23/06/2016

I stay here each time I am in the area for work. I will stay at this hotel and then drive to may first appointment of the day instead of staying in one of those towns because of how much like the Hotel and Staff. Clean updated rooms and the Staff is always helpful with dinner recommendations. Also a nice breakfast with good options.

"Good breakfast, Park-at-the-room"

4
21/06/2016

Great we could park in front of the room (Old days "Motel" Like) ... so convenient for getting packed and unpacked. Good location to the city and area. On a main drag. Staff was extremely friendly. Breakfast was surprisingly good. Much better than expected. I would stay here again, and return again to the area - VERY nice countryside we loved our stay here.

"Good overall"

4
13/06/2016

Check in was fast, as I didn't have a reservation I was happy to find a room. The room was musty and smelled of old smoke, but I have come to expect that of older hotels. all in all I would stay there again.

Holland_House_Mgmt, Owner at BEST WESTERN PLUS Holland House, responded to this review
Dear Dave B, Thank you for taking the time share you experience at our House. We are glad to see that you would stay with us again on your next visit to Detroit Lakes. I would like to apologize for the unpleasant odors that you encountered in your room. As a 3rd generation family business, having an older property is no excuse for the smell of your rooms. After investigating which room you stayed in it was brought to my attention that the previous guest was a long term stay. Since you stayed almost a month ago your room has been deep cleaned and it smells fresh again. We should have put that room out of order until the room was refreshed. I am confident that on a future visit to our house you will have a better experience.

"nice stay with good sleep"

4
12/06/2016

this was a business/casual during a convention. rooms where very nice and clean, breakfast was well above what I have had in the past with conventional breakfast. staff is very helpful and friendly. I did like how there was an entrance from the parking area for each room, made it very convenient and easy to get in. well lite parking lot in a very nice area of town

"Very Good Place to Stay in Detroit Lakes"

4
06/06/2016

Went to Detroit Lakes for the annual Street Faire. Staff at the hotel went out of their way at check-in to find us a restraunt that was still open when we arrived for a late arrival. Room was old, but was pleasantly updated with new furnishings and bath fixtures. Very quiet, even though hotel was full. Will stay again...

"Cute family fun place!"

4
06/06/2016

Pool area was small but the water slide was fun for kids and when we were there, the pool was full of kids and they were all having fun! The staff was super friendly and it was like a little hometown hotel.

"Not bad"

4
05/06/2016

Old style motel/hotel just off the lake next to US10. Beds were comfy, good selection of TV channels. Friendly service. Typical continental breakfast. No complaints but nothing too spectacular. They do have a pool and waterside but I didn't use it.

"Nice Place"

5
01/06/2016

The Room was clean and had plugins on lamps. They had a Nice pool and hot tub and pool slide that was open a couple hours in the evening. They had a delicious breakfast with lots of options. I liked their waffle maker that made four small waffles at a time.

"Nice place to stay, good breakfast!"

4
22/05/2016

Staff was very friendly and helpful! We were a group and they made sure our rooms are next to each other. Very clean! I didn't get to try the pool area but they did have a hot tub and water slide. The breakfast was nice, too. Good for business and pleasure!

"Don't even bother to shop around !!!"

5
28/04/2016

My family's favorite placed to stay. Great service, great rooms,(even the hallways are interesting, featuring area photos from the past), and a great pool area with a waterslide !!! And the Breakfast is always excellent, with a wide variety of hot and cold items to fit any diet and appetite. If I am going to stay in Detroit Lakes, I never even price shop or question it, this is our favorite place. Have never had a bad experience, or an employee that was not interested in the greatest comfort for our stay. THIS IS TRULY HOW A MOTEL SHOULD BE RUN, AN EXAMPLE FOR ALL TO FOLLOW. HATS OFF TO THE HOLLAND HOUSE !!!!

"Very Family Friendly"

4
06/04/2016

The many physical updates in process last year at this time were completed and are excellent improvements. The pool area again is sought out by families with children of all ages and the 2 story water slide is a big hit. Had sliders from in the 60's down to 16 months!!

"Nice Place and a waterslide to boot."

4
04/04/2016

This is nice 2 plus hotel. Doors open to the outside but this place is a big step up from the typical hotel of that nature. I believe all the rooms are entry level, as in no stairs for the most part. Nice big rooms, nicely put together inside as well as outside. There is a great workout area, pool, hot tub, 130 some feet water slide. I was tempted to try it out but no one else was in the pool area and people might start to wonder about the 60 year guy screaming in delight in the “other room”. Breakfast is pretty good, maybe a cut above standard fare. Nice area but I think you want a car to go anywhere. Just a very comfy room for about a c-note.

"Convenient place to stay. The rooms were new."

4
21/03/2016

We stayed here because of some training in the Detroit Lakes area at Mn State Tech. Since the company was paying, I didn't want to pay extra to stay on the lake. The room was awesome. The pool was fun. Breakfast was really good for an included breakfast. I would recommend to anyone.

"Family Friendly and CLEAN"

4
21/03/2016

Staff was friendly and helpful. The room was very clean. And the beds were comfortable. My kids loved the waterslide and pool! The waterslide doesn't end with a dunking in deep water so even my 6 year old enjoyed it thoroughly. They also offer an area to borrow movies and board games, which is great. Very family friendly hotel that the kids will love!

"2nd trip here, same clean hotel"

5
10/03/2016

I was very happy again with how clean the rooms are and how easy the stay is. Nice job Best Western Holland House. Great selection of movies to check out. Nice breakfast. Friendly staff. Didn't use the pool this time.

"Very pleased!"

4
29/02/2016

I was a little nervous driving up to this hotel but it was actually REALLY nice. We were in room 19 and it was pretty spacious. Had 2 beds and a pull out couch. A desk area. A fridge and microwave. The bathroom was small but nice. The rooms were clean. The pool area was very nice and seemed to be well enjoyed by kids. The breakfast was OUTSTANDING. Waffles, yogurt, fruit, bagels, toast, caramel rolls, cereal, milk, juice, coffee, tea and even had LEFSE! The staff was super friendly as well. Always had a smile on their face. I would highly recommend this place.

"Perfect"

5
22/02/2016

Everything was absolutely spotless! Extra pillows were already in the room! Plenty of towels too! Internet was fast and shower head was perfect! The breakfast was fresh and appeals to all sorts of picky eaters! Hallways were as clean as the rooms!

"Impressed"

4
25/01/2016

Not sure what to expect but was very impressed with overall experience! Staff was very courteous. Lobby area and Room very clean, Bathroom in the room a bit small. Kids loved the pool area Good selections for breakfast

"Great staff"

5
11/01/2016

The staff at Best Western Holland House are great and care about the customer experience. Kent was extremely helpful and concerned with providing excellent customer service which he did every time, Bravo Kent! The Breakfast was great, fresh and on time. Great place to stay if visiting Detroit Lakes for any reason. Jim

"Nice place to stay"

5
06/01/2016

Very clean rooms. Pet friendly, but the rooms were clean and did not smell of pets at all. Very pleased with the rooms. Had extra family come over to use the pool and waterslide and the front desk gave extra wrist bands at check in for that. Nice check in and check out experience.

"What a nice motel!"

5
03/01/2016

My sister and I with one of our children each made an impromptu visit to see family in Detroit Lakes between Christmas and New Year's. We hadn't been to Detroit Lakes before so didn't know which motel would be best for us. But since we all love to swim and enjoy waterparks, she booked us two rooms at the Best Western Holland House. We were impressed with everything. The rooms we had were on the first floor with outside entrances that we could park in front of so we didn't have to lug anything through the snow or up steps. The rooms were decorated very tastefully and the sink area was laid out in a new way to us, with the microwave, coffeemaker, and little fridge right there. The bathroom didn't have a tub but rather a shower with a curtain only, which seemed strange at first, but then we realized it was wheelchair accessible and the water didn't go beyond the curtain anyway. The bathroom was completely tiled, floor to ceiling. The continental breakfast was very good, with make your own pancakes as well as waffles, eggs, ham, hard boiled eggs, cereals, bagels, and other items, including LEFSE, which was an awesome holiday surprise for us Norwegians. The breakfast area also had plenty of seating and a large screen TV. The pool area was warm, hot tub large and tiled, the pool large and actually had a true deep end of 8'6" as well as a shallow end with steps into it, there was a water "mushroom" for the little ones, and the water slide was supervised and quite curvy and fast. We also noticed that there was always coffee and lemon water available in the lobby. Since this was the best motel I have stayed at in recent memory, we plan to return or stay at the sister property on the lake when we visit again. If you stay here I doubt you'll be disappointed!

"Clean, pet freindly, hotel!! Close to Skiing!!"

5
02/01/2016

This hotel has a super fitness center that over looks the pool. Pets are accepted. Outside entry is a plus! Parking outside room door. I will be back and will tell friends about this hotel. It is located less than 5 minutes from Detroit Mountain. It has a pool and slide which are great for the kids and a nice fitness center for adults. Complete package for family wanting to ski or do outdoor activities.

"Wonderful stay"

5
24/12/2015

I had to travel on short notice for business. A received excellent service and wonderful accommodations at Holland House in Detroit Lakes, Mn. At the check-in desk, they made sure I knew about the morning breakfast, and they included the internet password in the small envelope with my card key. I was set for a good rest before having to travel again the next day.

"Family Christmas"

5
21/12/2015

Everyone was very professional and kind. We have had our family Christmas here for the last at least 10 years,and we plan on doing this for many more years.......We are treated like family from the minute we walk in the door.....even beforehand, when Tammie calls to see if we are still planning on our annual stay, and how many rooms we may need as our family continues to grow....

"Unfortunate circumstances lead to a poor stay"

2
18/12/2015

I left my earrings in the room upon check out. When I called the hotel one hour later, the manager went to the room to look. The front desk person called me back and said the earrings were not recovered. I am not acusing anyone of theft, however the facts of the matter are that I am 100% sure I checked in wearing the earrings and checked out forgetting them, only to find that they were not recovered. This makes me very upset and likely to not choose Best Western again. It was my mistake to leave the earrings, however I am very disappointed that I was not able to have them returned to me upon check out.

Holland_House_Mgmt, Owner at BEST WESTERN PLUS Holland House, responded to this review
Thank you for your recent stay. When the hotel received your call shortly after check out, the hotel took great care to extensively search the room for your alleged missing earrings. Our trustworthy team moved furniture, lifted up the beds & carefully searched through the contents of the vacuum bag used in that room. During the hotels' follow up calls with you, you said you were still travelling for 2 weeks. We hope that once you return home & have the opportunity to thoroughly unpack, your sentimental items will be found. As mgmt. assured you, you will be contacted immediately if the items are found; the hotel has requested that you do the same with us. We appreciate your stays with Best Westerns & hope to have the opportunity to regain your confidence.

"Great Stay"

5
02/12/2015

The rooms were clean. The staff was friendly. The pool was fun and the pool hours are great and allow for optimal use. The breakfast had a lot of different options and was able to satisfy the entire family.

"Impressed"

5
01/12/2015

I am very impressed with this hotel. The room is great, very clean, I do wish they had better soap and shampoo, that to me is important. Lit up pretty for Christmas, and Christmas music playing. They offer free movies to check out for your room. I am very happy with my choice here, plus the military discount makes it very affordable.

"Best Western Holland House - Detroit Lakes"

4
12/11/2015

Very nice hotel, clean rooms, micro, mini-fridge, nice pool and workout facility. Direct access doors from parking make for quick in and out. Continental breakfast was very good, changing daily, with many options. Pool and hot tub area is very nice, clean and comfortable. Would recommend this hotel to others.

"Great motel"

5
29/10/2015

I'd been driving all day, in dark, cloudy weather and was ready to stop. I saw this Best Western and decided to check it out. The desk clerk was friendly and helpful. I wound up in the front building, in the back, where each room has its own parking space right in front of the door. When I opened the door, I was surprised. It's a large room with a huge king sized bed; it has all the amenities, including fridge, microwave, big screen TV, desk for computer and plenty of available outlets for chargers. And, the place is spotlessly clean. A great room, clean, quiet, comfortable and a decent price. A great place to stay.

"Don't Judge a Book by Its Cover"

4
14/10/2015

Stayed here for a wedding in early October. I'll admit, as we drove up at 9:00 at night I at first had a sketchy feeling about this place. However, once we actually got into our room I was pleasantly surprised. As many other reviews say this place is spotless, white glove clean. So don't be turned off by the outside entrance rooms, this was a very nice couple of nights in a clean room!

"White glove clean"

5
09/10/2015

First time staying at Holland House Best Western. Newly remodeled and impeccably clean. The staff is friendly and obviously well trained.We will definitely be returning when in the area. Price was reasonable too.TTTTTTheThstaiifrfreindlyfriendly

"Nice property"

4
08/10/2015

Nice property with lawns and flowers. Room was on the small side but we could park right outside our door which was a plus! Friendly staff and free DVDs in the office. They have a free breakfast but we missed it due to oversleeping! Detroit Lakes is an awesome town!!

"Very nice!"

4
06/10/2015

From the very friendly front desk receptionist to the housekeepers and all, it was a lovely experience. Very nice pool and exercise room. Highly recommend.Very clea.Very, very clean. Newly remodeled. Highly recommend.experienceThe Very clean. Nice pool and exercise room.

"Great stay"

4
02/10/2015

I checked in later at night and was welcomed by a great host Kent...He explained they were pretty full but said he could get me in. I was in the last row of rooms 2 buildings back so didn't know what to expect. I was welcomed to a nicely decorated and Very clean room. I asked and was given a list of places to eat and also recommendations. Price was in line, room was great and employee was the Best! well done

"Yes, stay here!"

5
27/09/2015

Really enjoyed this hotel so much. Was my second stay. Pet friendly within limits(as most best westerns are-size, number) The pool area was such a treat, the waterslide was fun for the whole family!! They also offer use of swim area for locals if you want to bring the kiddos by Clean rooms, friendly attentive staff. Worth the little extra bit of money to stay here Vs others in town Really enjoyed our stay!

"Very satisfied!"

5
20/09/2015

We were lucky enough to select Best Western Plus after driving into town on a whim. The evening desk man, Kent, was very helpful even though he was getting hit with 3-4 other patrons all at the same time, and did it with a sense of humor and efficiency. The rooms were clean, very nice, and the breakfast bar was easily the nicest I've ever seen.