Best Western Parkway Inn & Conference Centre

Very very friendly people and staff...very welcoming. I think in my view it's the best professional setup place for people visiting Cornwall. It's warm and welcoming. The breakfast and other meals so on point

I was traveling with the kids. Great vibe in the place. I reminds me of a visit to a well maintained mountain lodge. Great and friendly staff. Food was great and lounge was like being in a hallmark movie.

Friendly, helpful staff, comfortable room, good coffee and good food! We were pleased to find a charger for our car. You need to let them know in advance that you have an EV, or hybrid to reserve one of the two chargers.

Booked via BW for 139$GOC rate for a night. Checked in around 6hPM and was provided a huge room (nice thing with gov rate, often all the rooms are same rate including the upgraded ones). King bed was super comfie, front part of room was the living room with sofa, huge swivel LCD TV., work station, wet bar area, and huge bathroom. The ceiling was almost 2 floors! The gym was decenlty appointed. I did not see the pool which was closed for the season (outside). The breakfast buffet was included in the room price and was very solid, good bacon, scrambled eggs, beans, etc.. Recommended.

We have stayed here a few times. Nice hotel, quiet rooms, with a great breakfast, with a lot of choice. There is a restaurant and bar too and we noticed an outdoor swimming pool for the summer. The rooms are spacious and the staff are excellent.

First time here. My wife and I used it as a stopover from the maritimes to back home in Ontario. This is a 2 story, long hallway hotel, with easy access to the highway and local gas, restaurants and shopping. It's extremely dated, both inside and out, with lots of browns and oranges and “woodsy” decors. Very much from the 1970's or 80's. BUT the room was quiet, including the AC/heating unit. The mattress was decent and the wifi and TV were good enough to plug&play my Apple TV unit. So that was all good. And the free hot breakfast was better than average, with stainless steel utensils and pleasant service. A good value all round.

Really expensive $200/night, really more like $80 Motel 6 experience. Musty smell, did not refill body wash or tissue dispenser. Restaurant staff loud conversation…food was so-so. Old TV and remote, no app access. Loud hallways..intoxicated passed out guests being carried in the hallway. This was experience you might expect to see in a Motel 6..but @$200/night (booked) for a basic room this hotel is long overdue for an update…at a minimum either change the carpets or for god sake steam clean the carpets. Marriott needs to put up a property in Cornwall…as Best Western is taking advantage of its guests die to lack of competition. Fine charge more, but your rooms shouldn't smell like the pool area.

The friendliness and caring attitude of all staff is a pleasure during each visit. The front desk staff and the dining room staff know repeat visitors by name and warmly welcomed. The decor is homey and welcoming.

We enjoy the in-house restaurant and bars at this property. Great friendly staff. However the rooms may be large they lack cheerfulness and uplifting colours of other hotels as they tend to be on the dark side.

We have stayed at this BW many times, it is a convenient pit stop on the way home from vacation. It's a few kms in town from the 401, but easy to get to. There are also a wide variety of restaurant choices if you don't want to eat at the hotel. The price of the hotel is getting very expensive for just an overnight sleep!

We have stayed at this hotel twice in a week on our way to and from our daughter's. The hotel staff are amazing. The front desk staff are very welcoming and friendly. The breakfast has lots of variety - hot oatmeal, fresh pineapple and cantaloupe, bread, bagels, beans, eggs, bacon, potatoes, cereal, waffles, muffins, juice, tea, coffee. I am sure I have forgotten something. The breakfast staff are also amazing. Very friendly, happy, and helpful. The rooms were clean, the beds comfortable. We would definitely stop here again and again.

The staff went above and beyond to make our stay a great experience. They provided a safe place to store our bicycles. The buffet breakfast was excellent, and the servers were friendly, always ready to refill our coffee cup. A big thank you to all the staff for making our stay enjoyable. Regards Aylmer Chain Gang " cycle group"

Just returned from a 2 night stay. We were a group of 6 and used the hotel as a base to bike along the Waterfront trail. Everything about our stay was excellent. For those with first floor rooms, you were able to bring your bikes into your room. For 2nd floor rooms since there is no elevator they stored our bikes in a locked boardroom. Rooms were very clean and well appointed. Staff was so friendly and helpful. We really enjoyed the included full breakfast at the onsite Hops and Barley restaurant, as well as the 2 dinners we ate there. Staff were so friendly and helpful. Highly recommend this hotel.

This hotel provides a reliably comfortable experience with great service and an especially generous breakfast included. Even when hosting an event like a wedding, the hotel will see to your every need. Highly recommended as a respite from the 401 or just a getaway to be quietly pampered.

Lovely facility, clean, quiet, staff were very friendly and helpful. Our room was really nice ! Easy to get to off the 401, lots of parking restaurant was very nice, good menu. A really nice stay - look forward to our return trip

We stayed at the Cornwall Best Western as we were visiting several locations in the region and found this was a central location for visiting Upper Canada Village, Gananoque and Montreal. The room size was great, the breakfast was good with lots of options and the staff were amazing.

I do not normally stay in hotels because we are RV travellers and I am deathly afraid of hotels not being clean enough. Well, let me tell you, the next time we go to Cornwall, we will be staying at the Best Western because the service was amazing, rooms were clean, staff was friendly and accommodating.

A fine hotel. Nice rooms -- some are a long way from the reception, but still have ready access to adjacent parking. A couple of good options for eating in. The staff at the front desk and the bar/dining rooms could not be more helpful.

When you enter your greeted at the desk and the staff are pleasant and helpful. Check in is easy and the rooms are clean and fresh. There is no elevator to the second floor just so you know. The breakfast buffet is super and the staff working it are wonderful. The bar and restaurant is great and there is a bar downstairs too

Clean rooms comfortable beds, excellent onsite restaurant plus very friendly staff from front desk to chambermaids to all restaurant staff. The morning breakfast buffet is the best I have ever had at any large chain hotel!

We have stayed here often over the years and have never had a bad experience. The staff at the hotel and in the dining lounge/bar are always so nice. They greet you with smiles wherever you are in the place. The rooms are all so very nice and cozy! I would never hesitate to recommend them!

Good overnight spot - I wanted to give a special shout out to the hotel to recognize their waste reduction efforts at breakfast. Reusable plates, cups and service ware available at breakfast (at other Best Western's disposable items are still being used). I also appreciated being able to refill our water bottles at the bar to avoid single use plastic bottles. It was a perfect overnight hotel at the start of our long road trip from Toronto to Nova Scotia. I noticed a lot of pets at the hotel so it seems to be pet friendly - could be an issue for anyone with allergies so worth asking for a pet free room.

The Best Western that we stayed at was one of the best experiences out of and including other resorts very clean friendly service breakfast was delicious the Log Cabin decor was very nice no complaints at all nice fireplace in the room we will definitely be coming back to this Resort

I highly recommend this Best Western. The service is friendly and helpful (right down to helping us secure an additional night when unforeseen circumstances extended our stay, and with the hotel full!). Rooms are clean, comfortable and quiet. The staff is second to none; everyone was really personable and friendly. Our breakfasts were particularly nice and we will be returning to visit with our two servers another time soon….we were sorry we couldn't stay longer!

I frequently stay here when travelling for work and am consistently pleased with this hotel. The staff clearly take pride in their work and are friendly and efficient. The rooms are always spotlessly clean and the beds are so comfy! They use very good quality linens that are wonderfully crisp, cool, and smooth to climb into. I'll also note, I have very sensitive skin and find that hotel sheets can often irritate it because of the harsh laundry detergents— I do not have this problem here and I really appreciate that. Another great touch at this hotel is that there is a clean extra blanket in every closet— I love this. The decor gives a relaxing, cottage-like vibe. All that said, my favourite feature of this hotel is the unique room lay-out. Each room has a second door which buffers any noise and light from the hall—ensuring a dark and quiet night sleep. All-in-all, I'd highly recommend this hotel for anyone staying in Cornwall.

We arrived for a 1 night stay and the property is really nice and clean and well maintained. The room was nice and cozy and had a fridge and a coffee maker in the room along with a love seat and coffee table. The bed was so comfortable we did not want to get out of it.Here is the BIG problem ...When we booked we asked for a room on the first floor which we received but we were smack dab in the middle of a bunch of rooms that contained a kids hockey tournament of 7 to 12 yr olds.No one had control over these kids and they were running and yelling and screaming and paying up and down the halls until 12:35am and then it restated at 7:15am this morning.We hardly had a pleasant stay after this and no one could control this bunch of misfits. Also we received a free breakfast brunch which was quite good but once again the kids were running around and wasting food and no one had control which made eating breakfast far from pleasant. I feel the clients that were not involved with this tournament should receive compensation from the hotel, or have been told before we arrived to be able to change hotels because it was absolutely craziness. Too bad because the staff and the hotel itself was very very pleasant.

Room was comfortable. Free wifi, fitness centre, swimming pool, restaurant, lounge/bar. Free breakfast was decent quality and the staff was very friendly.. I definitely recommend staying here. It is located about 1km off the highway but it is super easy to find and you're close to downtown amenities.

Extremely expensive for what you get. Rooms are old and the craftsman style is cheap. Room was clean but the ac unit was from the 70's or something. Very loud in the hallway which resonates within your room. Staff was friendly and food was decent. Overall I give this place a 2 out of 5 for noise, price and room quality.

Friendly staff and fantastic stay! This place was incredible. Amazing rooms at decent prices. Breakfast was phenomenal!!! Wait staff were attentive and welcoming. Please tip your servers, they deserve it.

Check in was easy with pleasant feont counter staff. I reserved a pet friendly room and was pleasantly surprised to have a dog treat bag and extra linens left in the bed as a welcome. Room was clean and bed was comfy

Clean, comfortable, friendly, good breakfast, quiet. Would stay again. Loved the fireplace and size of the upgraded room. Lots of towels. Good variety at breakfast. Good parking. Quiet location in hotel.

This week we came to the parkway as we have done for more than 20 years. The beds are comfy. The staff is generally helpful. Up until our latest visit our only concern was the lack of elevator but we could get around that by booking on the ground floor. We have been very impressed with the buffet and the other offerings from the restaurant. This visit was a sad one, to say goodbye to our family matriarch. Many family members arrived from around the world. A block of rooms was booked. Our stay was comfortable, until I made the mistake of telling other family members that the a la carte breakfast was amazing and could be augmented by substituting a salad for the home fries. Delicious and a healthy choice right? Sadly it was too popular. The chef was overwhelmed with 3 orders coming in at once asking for salad instead of home fries and vetoed further substitutions. Keep in mind the restaurant was virtually empty at this time. No more salads -even at the extra charge . One might ask if this particular substitution is popular enough to overwhelm the kitchen whether if it should perhaps be entrenched as a menu choice? A choice which has been available at every restaurant i have eaten at in the last 20 years. Including this one! Sadly common sense does not prevail here. We probably won't return.

Enjoyed another good stay at the Best western, nice renovations being done. Good restaurant meal portions and quality. Not much else going on in the area, $10.00 taxi ride from train station. Until next time.

The staff members were amazingly friendly and accommodating. The fish tacos were as good as any I have anywhere. The retro music and decor added to a very comfortable restaurant/lounge space. The room as dated but comfortable and the water pressure was fine.

Needed a pet friendly hotel, which was why we selected this hotel. An older hotel but has had renovations and is very clean and fresh. Breakfast was a buffet but more than other hotels. Seated you and food was hot and had a few options. Staff friendly. We would recommend it. Only thing no access from the room to outside so had to go around to exit for pet.

Our second time here and we still love staying here. The rooms are amazing (faux fireplace); separate door between bathroom and bedroom, quiet rooms and a great complimentary breakfast with real cutlery and table service.

Great ribs, avoid the wings. Breakfast ok. Vending machine not working. Pet friendly but no outdoor access from room. Needed to use central hallway when taking dog out. Nice pet “care package” upon arrival

Conveniently located near the Transcanada highway. Rooms are very clean. Staff are very friendly and helpful. Complimentary breakfast was excellent. Room service was quick and tasty. Highly recommended.

Pretty room, friendly staff, comfy beds and surprisingly fulsome breakfast included. Just beware that there is no elevator to second floor rooms. However there is ample parking near the rooms. I was worried about being on a busy street but it was quiet and there is a hydro-line walking trail directly behind the hotel.

I stayed here one night while driving through and loved it. I stayed with my dad and dog and we found it to be very cozy, clean and welcoming! Since we had a pet we were given a room near an exit which was lovely. The parking is also very convenient and was nearby our exit. The room had a cute fireplace in it, comfy beds and even a couch to hang out on! The inn was quiet while we were sleeping and they even left a little care package for my dog on the bed! We received breakfast vouchers for the breakfast buffet which was lovely! So many options both hot and cold. There were even staff going around picking up dishes and refilling coffee! They were very kind and enthusiastic. Overall it was a great stay and I will definitely be staying here again when driving through!

Attended an event in the Cornwall area and as always stayed at the Best Western Parkway Inn. Friendly staff, excellent service. Clean, quiet rooms. Service and meals from the restaurant are top notch. Breakfast buffet is excellent.

The room was completely renovated, although a bit on the small side. Very clean and I felt safe. Very quiet. Staff were very helpful and friendly. I wanted to have a quick breakfast, however, only the option to order from a menu was available and unfortunately I didn't have time for that.

Exceeded expectations in friendly caring service. The front desk, the maid room maid service, the dinning service...all were pleasantly friendly and helpful. Our meal in the bar was tasteful and the breakfast was a full bacon and eggs meal. Well done.

This is my 2nd stay at this Best Western this yr. I purposely chose to stop again in Cornwall, because of this hotel. I very much enjoyed my stay the 1st time. I am equally happy with my 2nd stay. Should I be in the area on my return trip from Nova Scotia, I will book again.

This is an older hotel but rooms were quite clean. There was not enough parking, and we were told we could park in the store parking lot across the road if needed. We booked with a wedding group but the hotel put us on a different floor than everyone, when confronted they just said there was nothing to be moved into. Although, this should have been taken into consideration when they placed us. breakfast was fine, guests from event were loud throughout the hall after 11:30pm.

I do a drive from the Maritimes to Ontario and back each year, normally stay in Brockville, ON, my second night. But prices went nuts in 2022 so I looked for a reasonably priced place near Brockville, and picked the BW Parkway Inn. What a great choice! I liked it so much on my way east in July that I also booked there in September on my way home. It's located on the west side of Cornwall, near a busy road, but I noticed no noise at all while in my room. The rooms on both stays were clean and well kept, the location was perfect for me (I travel with a dog) because there are multi-use paths nearby where I could walk the pooch. The on-site restaurant provides a good buffet breakfast for free, and for those travelling with pets, there's an outdoor patio where you and your pet can sit together to eat. Obviously, this is weather-dependent. The staff were all pleasant and friendly, the price was right, the location was good. I will definitely stay here again.

The hotel is in a convenient and quite location. There is a bar and restaurant on the location. Ample parking. It is getting outdared and will need some investment There is a smell, probably due to high humidity, in the asiles Staff is great

Stayed here for one night on our way back from the East Coast, this hotel is very dated, but was very clean. It is a conference centre so is was very busy. The staff are very friendly, we are in the pub food was good and reasonably priced, the wait staff was awesome. Breakfast was also in the pub and the buffet was terrific lots to chose from, and again the girls that worked there were the best I've had. We just had a queen bed if I stay here again would ask for a larger room.

Stayed on our way to Toronto/Waterloo and on the way back. Excellent location, place plus very good breakfast. Staff at the restaurant including front desk is courteous and helpful. I will prefer to stay here again.

this best western was the best we've ever stayed at. ! Truly a beautiful room, with a huge kitchenette, fireplace, King sized Bed, a lot of area to walk around in, The staff in the Reception area were wonderful. My partner is a gov't personell, we got the gov't discount, stayed for 4 days. The staff in the dining room in the morning are beautiful! all smiles, all cheery, and check on you in the morning, to see if you needed anything else for your breakfast. On the first night, we went to the Bar Room, i had the best chicken wings that i have ever tasted, the drinks were very well priced. All i want to say is thank you so much to the people at Best Western, for making our stay much easier. Again ! Thank you!!! if i could give you 10 stars i would!!!

Stayed at this location more than once. Friendly, attentive and efficient staff. Very clean rooms, clean heated pool. The bar/lounge/restaurant has a lovely atmosphere. The service is great and the food is delicious. Highly recommend this Best Western location !!

Do not hesitate to stay in this hotel Front staff greeted me with politeness and a huge smile checking in smooth seamless Pet friendly yay Housekeeping impeccable all levels of staff amazing very friendly Now the best part was the restaurant I ordered room service for a burger and fries The very best burger and fries I have ever had I am willing to drive to Cornwall just for the food at best Western

What a surprise !! Every person we encountered..check in,, bar, dinner,breakfast ,check out and housekeeping..... Pleasant, good eye contact, smile !!! From everyone!! Used our name! We also noticed updates such as electric car charging station... Comfy bed , lots of pillows , excellent food ... Highly recommend !!

Great hotel and staff. On site restaurant and separate sports bar, you can choose the vibe you want. Pool and fitness center. Great buffet breakfast included in a proper restaurant setting, not just a breakfast room. Motorcycle friendly.

Have stayed here often. Staff continue to exceed expectations. Feels like home away from home. Great buffet breakfast in the morning gets the day off to a great start! Also appreciate the EV charging station maintained in good condition and brightly lit!

Stayed for a night with my wife, The hotel is very clean and the staff is helpful and friendly. The food at the restaurant is excellent and the atmosphere that of a superior establishment. Pool is also nice. I recommend.

We stayed here for 5 nights during a cycle tourism visit to Cornwall. This is an excellent hotel. The rooms are clean, the restaurant is reasonable priced and the food is excellent. The staff at this hotel are among the best we've interacted with. Everyone is exceptionally friendly, helpful, attentive and they are genuinely pleased to make your stay as comfortable as possible. We have rarely come across a staff (front desk, restaurant, housekeeping) as well trained and professional.

The room(s) we had were large with a king size bed, a sofa, a fridge, microwave, ironing board. The bed was comfortable and the room was clean. Check in and check out was very quick and the staff very pleasant and welcoming. The breakfast was well stocked with muffins, fresh fruit, eggs, bacon (cooked just the way we liked it), potatoes, porridge, pastries, juice, tea, coffee, pancakes, waffles. There is a restaurant and bar. The food in the restaurant is excellent. We enjoyed our stay and highly recommend this hotel. We look forward to our next stay.

Excellent location. Beautifully maintained gardens. Quiet,clean rooms. We had a fireplace and the AC worked. Enough towels. Pet friendly. Excellent room service with the steak sandwich . Lots of hot water.

We checked in late as we were attending an event. No problems checking in. The room was clean and the amenities indicated on the website were included. We were there for one night only. Breakfast was included however we could not stay for it.

We had a second floor suite with a nice firm king bed. The room featured two separate bathroom sinks, plus a bar sink, a couch, a chair, desk, and lots of room. The bath and toilet area itself was quite small, but separate from another sink and the bar area. There were two fridges in the room, plus a microwave. Sound-proofing could be improved, as we could hear the person talking in the adjoining room. This was only an issue when his alarm went off very early in the morning. There is a small outdoor pool with a patio seating area that we took advantage of. There is a bar and a restaurant just off the lobby. The staff were very efficient and helpful, especially at the included breakfast. Separate tables in a real restaurant for the included breakfast was very nice. We would definitely stay here again.

We stayed overnight at this Inn and had time to visit with relatives who were there also. Great place ,nice staff and great food. We have stayed here on previous occasions and were always satisfied. I would recommend this to anyone who is planning a trip to this area.

Hot tub wouldn't hold water, a/C was loud and didn't cool due to uncleaned filters, staff did nothing to correct it or compensate Outdated rooms, overpriced. Chosen over cheaper competition with high expectations that go along with the brand, but feel terribly short

After waiting 5 minutes at the counter, the staff member finally pulled himself away from the tv that was blaring in the back room. When I asked if there were rooms available he said no. I mentioned that five minutes earlier there were a bunch available on hotel.com. He looked in the computer and suddenly a room appeared! He charged me for the room, it shiwed approved on my screen but ge said it didn't go through. I showed him my MasterCard but ge refused to give me a room or give me my money back. I had to pay twice ( it cost me almost 500 dollars to stay in a small, average room). This hotel has gone down terribly

I had dinner downstairs at Winners and the chicken wings were very tasty. the breakfast buffet was excellent - build your own breakfast sandwich and even had options for Dairy free, which is nice to see.

I have been staying at this place for work for the past 5 years and never experienced any issues. Staff are very friendly and helpful. The hotel is a little older which adds character to this place. It is by far the best place to stay in Cornwall. Rooms are clean and the amenities are very well kept up with pride. Thank you for providing me a home away from home while working.

Very clean hotel , friendly staff and overall great experience for our family to stay dur the staff at this location was attentive and kind .the grounds outside were beautiful , well maintained .friendly nice atmosphere .

We had two rooms booked, one with a king bed and fireplace which was good and one with two queen beds which was not so good. That room had the worst musty smell that we could not get rid of and it was unpleasant to say the least.

Very polite and professional staff. The morning breakfast staff service was perfect and without flaw. The steak at supper would have been better replaced with a piece of cardboard, un-chewable and low quality. On tap beer had no carbonization and disappointed.

HAve been going to this hotel for more than 20 yrs. Great place.Staff are amazing very friendly.Dwayne and James at front desk are great. Wiat staff Heather,Natacha amber also good. Good buffet breakfast is included

We have used Best Western exclusively throughout North America and beyond and the Cornwall Best Western far exceeds our expectations. The staff work seamlessly providing a stress free friendly stay. Thank you Cornwall team.

Needs a refresh to take away the wear and tear of time. Nice decor and clean rooms. Friendly staff but need more knowledge and training. Standard breakfast. Could use beef sausage, not just pork, for breakfast. Could serve rye bread and Chulah .

Great front desk staff, friendly and informative, didn't use but restaurant was open which the last few times I've traveled all of them of have been closed due to covid so nice to see there's the options for food within the hotels again. Cozy and very clean, spacious room, the kids had a blast. Would stay here again.

The front desk was knowledgeable and smiling. Room was spotless and all staff very helpful. Breakfast was outstanding with great staff she even took the time to help me with a tec issue with my new phone. Thanks bestwestern Cornwall you are the best!

Very clean and friendly, the beds are excellent, the rooms are old fashioned but very comfortable. The bar food is good and basic but as you would expect no complaints, the breakfast is the best free hotel breakfast I have ever had. Bacon, eggs, toast bagels, OJ excellent coffee, waffles and all you can eat. Truck drivers stay here because you can grab and go. This is the place to stay if you are travelling east from Toronto.

I've been looking for a hotel half way between my son and his family with dog in New York State and family in the GTA and found it at Great Western Cornwall when we tried it this weekend for a one night stay. We had 4 rooms, all different, comfy mattresses, and very clean, which they tried to place as close together as possible. The hotel has a cozy vibe, the staff were friendly, dinner was great at the restaurant, and the breakfast provided something for everyone. We all had a great time. We will be back! Thanks Best Western Cornwall!

Highly recommended. Meals were excellent, staff very friendly and helpful. Cozy, and homey. Thank you Best Western for a fantastic stay! Our stay was necessary for our kitty's special health needs, as our specialist is in Cornwall and we wanted to be close. Staff made our stay less stressful, lessened our worry for his well being, and really went out of their way to look after me, my daughter and our feline companion.

We did a 50th birthday surprise party for my sister. The majority of the guests got rooms for the night. The staff was wonderful, very efficient. They food they supplied was good. Would highly recommend this hotel

Very average to below average for the Below average for me price. Day staff were excellent, very friendly and efficient. Overnight staff was very preoccupied with other interests and therefore ineffective. Unimpressed.

I wish there would be more Best Western hotels in Eastern Canada, from Ontario to Quebec to the Maritimes. This Cornwall Best Western is a good example of what should be a great hotel at a decent price.

From the moment you arrive it begins, you are treated like family by all the helpful staff Great breakfast if your rushing off to meeting rooms are comfortable everything you need The restaurants and food are outstanding

From the time you walk through the front door the staff is friendly and courteous. The room is very clean and the bed is comfortable. Do you have a great restaurant upstairs and bar downstairs that serves excellent food.

Booked last minute and pleased with our choice of hotels. Friendly staff, clean room, with the attached restaurant Hops & Barley serving a great supper with super staff also. We would use this hotel again.

We treated ourselves, again, to the suite with the jacuzzi. Large room with a separate seating area with a fireplace. Very comfortable bed. The room was extremely clean. The check-in staff are very professional. The restaurant has a great menu choice and the service by everyone is amazing.

Just came back from a night here and all great as usual. Been going here fo more than 20 yrs.. Had a room with a hot tub but unfortunately they are getting rid of all of them I am very sad.Happy I had one last visit.Shout out to Front desk Dwayne and James. Restaurant Carri and Heather.Great buffet breakfast that opened this am. All included.

From the moment I checked in the staff was friendly and informative. I was very tired from driving 8hrs from states. Covid offering of room service! Excellent wine and food. Friendly to my dog as well. Quiet and comfortable beds. Easy access from highway.

We stayed in Cornwall on our way back home and were very surprised with the hotel and room...Stunning decor! We usually stay at a BW plus but this was a plus plus! Easy to get to, quiet and beautiful decorated...we even had a fireplace in our room, and it was a standard room! Definitely stay here again,

I stayed here for 3 nights to grab some Internet to work while I visited family to say good bye to my Mother at hospice this week. I got checked into a room early (appreciated that!) to assist with my internet connectivity woes to be able to work going through such a stressful time. A day after staying I noticed black MOLD all over the windows… went down to the front desk and expressed my disappointment and was transferred to another room by the assistant MOD - yet another room with the black mold which the MOD fluffed off as “nothing to worry about…” Transferred to a THIRD room (without any help offered by a porter to move all of my tech equipment or luggage) I noticed long blonde hair caked all over the couch. Wasn't even offered a credit in their restaurant by the MOD during a time that is already stressful at Christmas no less… TWO DISGUSTING THUMBS DOWN Best Western… the lack of empathy or general hospitality by your assistant ‘MOD' is very disappointing. I will extend a thank you to the gentleman who checked me, Jean at the restaurant and Kayla at front desk who checked me out - they all gave great service otherwise. #bwparkway #getittogether #disgustingrooms #poorservice #disappointingstay

This is my second stay at this best western location. The staff are always very friendly and willing to help. Bed is comfy and room is spacious. Location is good as there are many places to order food from nearby.

This hotel Best Western is top of the line. We could not fault it in any way from the accommodation, check-in, check-out, restaurant and full breakfast buffet. It was absolutely amazing. All the staff are so helpful and the accomodations superb!

we normally travel a lot, but haven't done so at all lately, due to Covid. This was first hotel stay since start of Pandemic. We've always been very happy with Best Western Parkway Inn, and on this visit, was very pleased with how well Covid measures were provided and how well Covid protocols were being followed.

This Best Western hotel is unique in it's décor, sort of an old world charm. Each time you look around your eye catches something you hadn't seen before. Very clean and extremely comfortable. The staff are friendly and accommodating. Wish I could have stayed longer and explored. Excellent hotel.

If you like the color brown then you'll like this hotel. Dingy brown carpet, brown curtains, brown wood molding, brown wallpaper. Definitely needs an update. Very drab. On the plus side bed is comfortable with nice sheets and pillows. Check in was contactless which is a plus in these times.

a good hotel but penalizing non vaccinated patrons. in ON, rules dictate that the unjabbed may not sit down for restaurant service but does not prevent patrons from going into a restaurant to order and pick up takeout food. in this case, although take away was available, this hotel prevented us accessing it because of our decision not to participate in the global experimental gene therapy program. although we have stayed at this hotel many times over the years, we will be looking for a new location next time.

Stayed there for one night during Pumkin Inferno event. Beds are now with white sheets that are changed with every guest. Hotel is very clean and staff is very welcoming. Hotel breakfast on Sunday was still tops.

The hotel is in a good location and has surrounding amenities. The staff were friendly and check-in was easy. But the property and rooms were dated/tired. My room was not overly clean, and to me that's more important than any other aspect. The floors were super creaky, as the building seems old.

We stayed here in September and again in October 2021. We knew we'd be staying again if we had a chance and we did. Great older hotel with the best service and breakfast. Beds were comfortable and clean rooms.

Lovely hotel. The staff was most helpful after a long day of driving. Room service to our room was delicious and breakfast the next morning was awesome. Large selection of items and the room itself was beautiful. Had the feeling of an old log cabin.

Large sprawling hotel for 1st floor quests. In house dining and all the amenities anyone would use. Friendly service at desk and restaurants. Quiet and restful. I would recommend checking this property out.

We had never stayed at a Best Western hotel before but this past month we stayed in 2 and both hotels exceeded our expectations. The price was competitive and the quality of service was excellent. I would have no issues to recommend the Best Western chain given our experience.

From the time we arrived we felt welcomed. The front desk staff were friendly and helpful. The room was amazing as we were upgraded to a suite. The bed was comfortable. The room was very clean and comfortable. Breakfast was a buffet. There was a nice selection of items hot and cold. Covid protocols were in place and we felt very safe. Would highly recommend.

We stayed at this hotel on our final night of a short vacation. We were totally surprised when we drove up to the hotel. It is truly lovely, a beautiful setting. The landscaping in front of the hotel was perfect. Not at all what we expected from a BW in a small city in Ontario. The staff was fantastic, very friendly and helpful. We had a beautiful room with a fireplace. The decor while somewhat old-fashioned was so comfortable. We thoroughly enjoyed our stay. We had dinner in the restaurant and breakfast the following morning. Best Eggs Benedict I have had in a while. A free hot buffet breakfast was included but we elected to eat from the menu and received $5 off per person. The staff in the restaurant was terrific. All-in-all a wonderful end to our trip. I would highly recommend this hotel to anyone travelling the 401 on their way to or from the Maritimes.

This is the only hotel we have stayed at where I would rate all Staff and Services a 10. Both nights at the beginning and end of our road trip we stayed at the Best Western Cornwall and both times our experience was the same— excellent staff, clean comfortable rooms, Good food and offerings in the Restaurant and Pub, the grounds, pool area, outdoor rest areas are very well groomed and inviting. Our second nights stay we were upgraded (a nice surprise) to a very well appointed suite! Thank You. We have already booked our stays here for next Summer's travel

This hotel was clean and comfortable. The breakfast was good although they ran out of eggs and we had to wait which made the rest of our breakfast cold while waiting. The service was great in the restaurant. The restaurant on premise was a good feature not having to leave the property after a long drive. Close to highway and a good overall experience.

The hotel was very nice. My room was huge, the beds were comfortable and it was very quiet. The hotel staff was awesome. I rolled my ankle and they brought me a tensor bandage to my room which I was really appreciative of. Would definitely stay there again.

We enjoyed our stay here, room was clean, service was wonderful, dinner and drinks were both delicious. Also enjoyed the breakfast both mornings. Even with the covid restrictions, it was an enjoyable experience. Check in and check out we're very quick.

Room and bathroom was really nice and clean, room amenities were top notch. The bed was really comfortable, slept really well! Restaurant has great food. Breakfast and dinner were delicious. Internet signal needs to be boosted or upgraded. Stayed need the end of the building and the internet signal was slow, spotty and unreliable, especially when trying to work from the room. Overall a great stay

It was a mini vaycay after not travelling due to covid. This hotel is a gem. We booked the king suite which never disappoints for pampering and space. Breakfast buffet is included or $5 off menu selection. The front desk staff were awesome. They checked us In quickly and safely and the server at breakfast was so lovely and attentive. The breakfast was delicious. Was nice to have some else besides us do the cooking. Both nights we had entrees from the restaurant. One evening it was room service and they were unbelievably busy. Patience and understanding is something very necessary during these times. We had the house salad which was fresh and delicious and a chicken stir fry that had enough for us to share and spicy FAB sauce that was great. The next night we ate in the dining room and had an outstanding server who was run right off his feet, no doubt like everyone else, but stayed cool and collected. I don't know if I am allowed to use names but KJ you know who you are. The chicken entree we had was excellent. It takes a bit longer but is worth it. Great mashed potatoes and fresh vegetables. We stayed and had coffee and split a decadent cheesecake slice. Look forward to our next trip there. A special thank you to housekeeping for refreshing our room.

We always enjoy coming to this Best Western. The staff are all very friendly and professional, the meals in the restaurant are excellent. We always stay in the suite with a fireplace and jacuzzi as a well-deserved treat to ourselves. The room is always exceptionally clean. The outdoor pool is always refreshing.

The pool. We arrive on Friday and the attendant at the pool clean/desinfect the area of where guest occupied continuously including the fence entrance both sides of the pool. We were impressed. On Saturday morning, a young girl busy looking on her cell phone did nothing. We observe 3 different couple sitting at the same table and never did she go clean. Other long chairs area were not desinfect either, nor the fence. Why bother having her around? To advertise that they disinfect is false publicity or not consistent.

Staff was friendly. Location was clean. Rooms had everything I needed. Convenience of restaurant and bar onsite and located close to lots of other restaurants in an easy to locate spot. Will definitely return.

I found the hotel to be clean and friendly, the staff were very helpful and directed me to my room the easiest way. The dinning room, food and staff were excellent. Access to the 401 was very easy getting there and leaving

Efficient and personable staff and clean rooms with quiet air. The dining area although dated is appealing and the food served is great. Especially note the dinner options are wonderful. We enjoyed the Chicken Dijon; fantastic. Outdoor areas for service are available. Also enjoyed a stroll through a nearby neighbourhood. Overall, a great stay.

The service we received was excellent from the moment we arrived till we checked out. Front counter staff were wonderful and had answers for all our queries and always had a smile on their face. My husband and I were celebrating our 42 wedding anniversary and since we have not being able to go anywhere special this past year & half due to the pandemic we chose to drive 4 hours to the Best Western we have stopped at on our vacation when going east. The service was still as great as we remembered with no hesitation of going there again. All protocols were in place and we felt safe and well looked after. Great stay.....

Having stayed here before I knew what to expect. The service was excellent, and the staff was very nice. The room however had some unexpected cleanliness problems. There was some grime and mold on the windows and the shower door. The AC filters were also dirty, and the room was pretty dusty. I didn't expect this in a suite, and every other time I have stayed here the rooms were very clean.

Upon arrival,I inquired if rewards certificate could be used towards payment of room. The clerk said yes and accepted certificate. The room had a very musty odor but after traveling over 800 kilometers we accepted the room. The next day on our travels, we stayed at another Best Western and I received my bill via email from BW Cornwall with no deduction on bill. Very disappointed.

My wife and I stayed 3 nights at the Best Western Parkway. We had a ground level room which was very convenient for unpacking. Our room was exceptionally clean and we had the option of daily room cleaning if desired. We opted for just a daily exchange of clean garbage pails and blue box. Any supplies we needed could be obtained from the front desk. There are in room coffee makers as well as a fridge and microwave. The included breakfast was obtained from a serving area at the back of the restaurant where staff gave you a choice of cereal, yogurt, fruit cup, fruit, energy bars, juice and coffee presented in a brown bag to take back to your room. The rooms are free of outside noise as the windows are double glazed. We ate 2 nights at the onsite restaurant and found the menu extensive and fairly priced. There is an outside patio available for dining. All staff we encountered were very friendly and went out of their way to make us feel welcome. Covid measures were observed and we felt very safe there. It is an easy drive to the Long Sault Parkway as well as the Lost Village Museum. There is an excellent Italian restaurant within walking distance. We would certainly stay at the Best Western Parkway on our next visit to Cornwall. It's very good value for your money.

We were nicely greeted and warmly welcomed to our stay. We luckily got an upgrade to one of the luxury suites. Very nice to have a living room away from the bedroom. Hot tub went unused but would be nice if it was necessary. The unit was clean and well suited. The staff were very friendly and helpful. The property is located centrally in Cornwall and not far from the highway. The King sized bed was a true king. Not a "little bigger than a Queen" bed you get other places. It is a little dated and could use an upgrade to the flooring (hardwood or laminate would be ideal) as it is a little musty upon entry. The sheets were soft and clean. The double head shower was great. The onsite restaurant for breakfast and dinner is very handy and reasonable for a hotel restaurant.

Great customer service on check in and check out. Was very pleased. Great location with everything you need is close by. If ever staying in Cornwall again I will definitely stay at this hotel. ?........................ ....... ...... ..... ....... .... .....

Excellent staff, great covid protocols, you can put your recycling and garbage and get towels everyday. There is always maids in the hallway. Great breakfast covid options to take you to your room, they have room service at a cost, and not bad pricing, beds were accurate and comfortable. The rooms were clean. Internet was easy to connect and stable. Worth the money , didn't get a chance to get to the pool as it was rainy and cold the first week of July

Used to be great but dated and facilities are getting worn. Fell in the tub due to water getting under the floor of the tub making it like walking on a huge water bottle. Musty dark rooms. Needs a makeover in a bad way for the cost.

Very comfortable rooms and good room service. Nice patio. Good location, great customer service, lots of parking. During covid19, steps taken to protect guests. Great onion soup. wings and fish and chips too!

I have been staying at this hotel on a regular basis for the past 8 months. It has become my home away from home. The staff is very helpful ans friendly. The location is very practical as many services can be found around the hotel.

i really enjoyed my night away always very clean and of course the stay was very pleasant the staff is always very helpful when i forgot my phone charger and thoughful accomdation for my little dog and wonderful treats for the of us TX

Every Person that was working while I was staying was so very helpful. The rooms and room service and everything because of Covid was well done and felt completely safe. Everyone was fantastic and everything was clean!

Always pleasant to stay there. Clean, tidy, staff is helpful and considerate. Room is very clean, and TV and internet are never problematic. Easy registration, in and checking out. Food is great. Would go again.

Great outdoor pool in the summer, some rooms with Jacuzzi in the winter nice breakfast bag or in the diner room nice large clean well appointed rooms , But don't take the least expnsicve King size rooms, splurge the extra 6 dollars for the larger better ones :-0

Wonderful rooms, excellent food and amazing staff! One of my best hotel experiences. The decor is really lovely, the staff couldn't help us enough and it was exceptionally clean. Highly recommend this hotel.

Comfortable, clean and affordable rooms -- great place to stay. Even better when you wine and dine -- excellent food good prices for both food and wine/spirits. You don't have to cab it; just nave to make back to your room.

Love Cornwall's Best Western. So cozy and welcoming. Staff are amazing and rooms are clean and very comfortable. Their lounge is so beautiful in a rustic way. The fire places are in the main entrance, lounge and restaurant.

For sure I have stayed here during this hotel's 'heyday' but it's still a good solid hotel, many years later. The rooms and decor are dated, but that's ok cause so is much of Cornwall! Great location, with easy access to the 401 and shops and restaurants. But the thing that I loved the most was the room service. I ordered chicken quesadillas one night and they were sizzling and tasty and I ordered the fish and chips two nights....still dreaming about them! The staff is stellar and welcoming.

Been going to this hotel for more than 20yrs and love it.. Lately have been going once a month for a nice getaway.. Staff are amazing.. Front desk especially Dwayne and Kayla.. .Good food in the restaurant too. Cozy atmosphere.Nice fireplace too.Get a room with the jacuzzi. So nice.

We were passing through the area on a rod trip to the Maritimes. Being a bit apprehensive about travelling we were very pleased with this hotel. we use Best Western hotels a lot but they can vary by location. this hotels attention to details and safety impressed us. The room was well maintained and cozy. Our departure was very early and they were able accommodate that with no issues. Definitely a location worth using again.

Normally, top-notch service, and room appearance. Unfortunately, this time, when settling in our room, we were greeted by a black bug on edge of bed. TV remote did not work, reception clerk changed batteries, no change. Then left. No replacement unit was offered.

REALLY ENJOYED THE CLEANLINESS, AND SAFE FEELING AT THIS PLACE, been there during Covid and they clean and take care of us very good. Room service, dinner delivered to the room, just a very good place to go !!

My mom and I went to Cornwall to visit, and see where I lived when first born. We stayed over at the Best Western in Cornwall, and we have never been to such a nice and luxurious place. Our room was exceptional, spacious and extremely clean. the staff were all very professional, helpful and kind. I wish we had more time to stay another day,, or two at least. For sure go here.

During COVID on the few occasions that we have gone out for dinner we have felt like an unwelcome customer, but here at the Best Western we were treated as valued customers. They went above and beyond to make us feel welcomed, to accommodate our various needs all while maintianing COVID regulations. It was a pleasure to stay here.

Stayed at Best Western Inn & Conference Centre on a recent trip to Cornwall to take in the Upper Canada Village Pumpkin Inferno. From the moment of check in until we checked out everything was great. The check in procedure was swift and the staff were very friendly, knowledgeable. The restaurant meal was excellent. Food was well prepared. Even during this pandemic you can feel & see how much they care for their guests. Masks were worn everywhere and our room was very comfortable and clean. My compliments to the staff for an unforgettable trip.

As you may have surmised from the title of my review (or you may have surmised nothing, having only been confused by the title of the review), this Best Western stands out because the alternative lodgings in Cornwall run the range from disappointing to terrifying. The Cornwall Best Western receives a five "dot" rating from me compared to the other choices, and not because it offers luxury. Having said that, compared to other mid-range hotels anywhere in North America, it compares favourably. We stay once or twice a year. The staff, front desk, room service, and in the restaurant, are always excellent; everyone is welcoming, helpful, and seems truly to enjoy working there. The rooms appear to have been renovated since we last stayed. Our room was very clean and looked "fresh". Our room attendant was Silvie, and she was excellent; when we returned to our room after the first day, it looked as if it had been made up for new guests. We did not use the exercise room, and it was far to cool to use the pool, so I cannot comment on either. So, why not five stars? Although the room was pleasant, it was very dark; the room had only one small window which looks onto a barren landscape. Looking out, one has the sense of being locked in an institution. And the autumn days that we stayed were cold and wet; we spent much time in the bar/dining room, looking forlornly at the inoperative fire-places. We will return to visit family some time early in the new year. We will not even think of staying anywhere else.

Friendly, warm. You won't be disappointed here! My favorite place to visit in Cornwall. They are doing a great job with keeping everyone safe. Meals are great. We hosted a small group for a meeting and it went perfect.

Everything was terrific from the cleanliness and size of the room, the food in the dining room and location. Also felt totally safe re Covid 19. All the precautions were taken and in place. The staff were extremely helpful and knowledgeable plus our bikes were safely locked into a room off the main lobby.

We have been going to this hotel for at least 20 years.Staff are amazing especially Dwayne at front desk.. Very cozy dining room and bar area. Rooms have been renoated recently. Nice outdoor pool too.

We arrived late as we were in transit, but the staff were very accomodating , Beautiful and very clean and modern, hot breakfast included, awesome staff! The bed was very comfy and the breakfast was delicious. We would come here again!

Stopped here just to rest for the night on my trip with my wife. The restaurant was nice and I really enjoyed the food. the room was clean and the bed was also very comfortable. I didn't have the free breakfast but it looked like they had lots of options

The hotel has no elevator (be prepared to carry bags to the second floor). The hotel also smells due the mix of old carpets, smell due to pets allowed and a lack of ventilation. Checked out at 3AM!!!!

We have stayed here annually for several years now. The property consistently provides excellent service. The restaurant is very good. Their breakfast provision during COVID are very good - you can choose a generous bagged take-out or eat in the restaurant from the a-la-carte breakfast menu. All the food any of our group ordered was excellent - very good kitchen & wait staff. I found to get the best room rate it pays to phone the hotel directly rather than doing it through BW Reservations or on line.

Cycle weekend with friends and the Best Western offered a great package. Hotel was across from the path for easy access. Trails were amazing and will definitely be staying again and experiencing more of Cornwall.

We stayed at this hotel for 2 nights. The room was clean, the staff at the front desk were very knowledgeable and polite. They did not have the usual buffet style breakfast because of Covid-19 so they offer either a take away breakfast in a brown bag or you can eat in the restaurant the hotel has and get $5 off the breakfast per person. The breakfast is already at an excellent price($10)so half price breakfast is unbeatable. They also offer room service from the restaurants in the the hotel. We ordered chicken wings and it was delicious. Lastly we enjoyed the outdoor pool, our kids had so much fun. I would highly recommend this hotel to anyone.

This was our first time staying at The Best Western Parkway Inn. Being our anniversary, we decided to splurge a bit an opted for an upgrade we would not usually have done. We took the Executive Suite, which had a separate sitting area with a gas fireplace and a Jacuzzi next to the bathroom. The room was very spacious, exceptionally clean, the walk-in shower has a shower head on the front and back wall (had never seen that before) and the bed was very comfortable. The outdoor pool was refreshing and safer to use than had it been indoors, due to Covid-19. We had take-out from the restaurant downstairs for supper. Excellent meal. Because there is no buffet offered due to the virus going around, they gave us a voucher for a discount on the breakfast menu. Both the food and service were excellent. Very inexpensive to start with, and even better with the discount. we would highly recommend that you stay whenever in the area.

We made a stopover stop in Cornwall on our way to Ganonoque. The Best Western was right on the road; so we stayed. Our room was large and well equipped. Because of COVID 19, our breakfast came in and the fitness centre was closed. But we had a good dinner in the sports bar, which was well organized. We could see the baseball game if we face one way, and see the Montreal Habs the other, and the food was good, though the service was slow. The best thing was the staff in the restaurant and the reception. Dwayne on the reception desk was especially helpful.

Perfect hotel in a great location close to all sorts of restaurants. I believe they were the only a place that would allow my best friend with me ( my toy Pomeranian) as we were walking around town looking for somewhere to stay . Every where else would not allow dogs on their property. So when we arrived at the best western . It was the perfect start to our stay when the very friendly check in staff were happy to allow my best friend to stay as well. They even gave us a better rate when we decided to stay longer.. sincerely no one staff member stood out cause every single one of our interactions was great. Every one seem to have a genuine smile and were always approachable. Rooms are nice very clean with every thing you need.

Well taken care of with excellent amenities. Multiple dining options with a great take out breakfast option. Room was clean and nicely decorated. Staff was friendly and helpful. Make sure you ask for Charlie at Winners!

From the front desk receptionist to the restaurant servers to the cleaning staff to the life guards, they were all friendly and competent. Pool and hot tub was clean. Room decor and dual shower heads were modern.

Last minute reservation as we ended up in the area. Staff at front desk were friendly and personable. Take away breakfast was plentiful and tasty. Rooms are spacious and clean and updated, parking close to rooms as well. Room service available and a very clean looking pool that we didn't make use of. Would recommend.

We were traveling, looking for a place that would be comfortable and clean. This place definitely fit the bill. Just nearly in Ontario, near the border to Quebec. Spacious clean rooms, and outside seating so that you can have a nice meal socially distanced. Great service at the restaurant, pet friendly (left a little give package for the pet). Also, very nice grass area that the pets will appreciate. Nothing fancy, but just the kind of thing we were looking for.

Wonderful hotel to stay at. Check in & check out were smooth sailing. Staff were very friendly and extremely helpful in answering any questions. Our compliments to the restaurant staff for our evening meal with the choices that were offered from the limited menu as the restaurants are not open as of yet for dine in. Will definitely be staying here, again, on our next visit through Cornwall.

A very typical hotel working under the guidelines of the current Covid crisis. Everything was well done from check in the breakfast options to the room and checkout. The staff are to be commended for providing this service under trying times.

What a surprise when i got to the hotel, to see that they were offering hot menus from the attached restaurant, to the room. Menu was more then decent , and overall exceeded my expectations. Very good stay overall

We stayed here during Covid 19 troubles so can't comment on the restaurant or pool etc, but we really liked our room and the staff at this Best Western. Very comfortable, slightly old fashioned in a pleasant way. Bed was great and everything else quite good. A warning that there is no elevator so reserve a ground floor room of stairs are a problem

The Best Western is by far the best place to stay when your in Cornwall there staff is outstanding rooms always clean and beds are so comfortable the restaurant is great if you aren't used to eat at some place that isn't fast food you might find it expensive but for places with same quality food a service perfectly priced you never leave hungry the portions are perfect size and the dessert menu take anything on it you'll be in heaven love this place

Loveled the refreshed contry decoration on the interiors of lobby, many improvements done recently including fresh bed mattresses; rooms very spacious with chimney style lounge and separate bathroom with corridor separating it from sleeping area. Best in comparison to other hotels in the area no doubt.

James, who greeted us and helped us check in, was amazing! He was so very accommodating and showed great kindness. In fact, it was noticeable the level of citizenship behaviour all the staff had in their work. They were genuinely happy and caring. They worked well together and worked well as a team, despite the pandemic we are in. The grounds, in all aspects were spotless too. It was evident that they enjoyed their work and take pride in it! I travel weekly for work and this was by far a very memorable stay and one of the most warm and comfortable hotel visits I have experienced. I have visited this hotel once before in 2015 and would not only stay again, but go out of my way to stay here again, and recommend it to all my colleagues and friends! Thank you to James, Dwayne, the gentleman in the spiffy tie who gave us the breakfast and the woman who let me use her sink. You are all staff any employer would be blessed to employ! Keep up the great work!

Lovely place, very clean, plenty of room, great food and service. Outstanding breakfast bar in their restaurant. We enjoyed supper in their bar area when we arrived in the evening. We would definitely stay there again!

Awesome from the registration to check out. Friendly staff treated us and each other like family. We were travelling with our 94 year old mother and given a room on the 1st floor for ease of access, thank you! Amazing breakfast buffet, hot, cold, dry, fresh fruits, coffee, juices, you name it, it was here. A feast for your eyes, the hardest decision was what to eat! We asked for a take-out container to bring food to our mother, no problem there! Staff again were very friendly and welcoming, did not hover. Did I mention the late check out! ! perfect. Thank you team Best Western for a job well done.

Excellent service. Great comfortable rooms. Excellent food and preparation. great selection for breakfast. Friendly service. Ample parking space. All in all a great experience. Would recommend others to visit and stay.

We stayed at three different Best Westerns over the past three months. We enjoyed them all, but this is our favorite! The room was huge, had a couch and two comfortable chairs, a kitchenette with a sink, microwave and second, larger fridge. The bed was very comfortable. I don't know if all the rooms had double doors, but you walk through the room door and there is a small entry where the closet is and then there is another door. Once we were in the room we never heard anything from the corridor. Really liked the decor of the whole hotel. Super breakfast was included that had a nice variety of foods, including waffle, pancake and omelette stations. Staff were friendly.For supper at the restaurant, my husband had steak and I had scallops with bacon jam. We were both delighted with our meals. There's an outdoor pool, which we will try out on a future visit during the summer. We came to see a play put on by the Seaway Valley Theatre Company that was great fun and only a ten minute drive away from the college where they were performing.

Absolutely gorgeous place, very chic..Impeccable...great prices. Staff super friendly and also very helpful.The lobby is like a castle and the rooms wonderfully clean and gorgeous.Will be back for sure.

We arrived after a very long drive, tired out. Check in was fast and we unpacked in a beautiful room. It had a separate living/tv/displace area so sports could be watches and another tv in the bedroom for chick flicks. It was spotless and had treats for us and bottled water. The whirlpool tub and shower were wonderful!! We dropped into the bar for a brief visit and the servers were friendly and helpful. The breakfast was included. It had a varied selection with something for everyone. Was hot, tasty and a great start to the day. All of the front desk staff were so friendly and helpful. We plan on returning soon to explore this area more. Since writing this we have returned and stayed in the same King room. It was great this time too. We stopped into the bar and had dinner with family at the restaurant this time. The food was excellent and the server was great. This time we had lots of time to explore Cornwall and the surrounding area which was fun. Plan on going back soon.

Had the Valentines deal room supper and breakfast deal. The only thing that I would say I'd like to change is the breakfast time it should be till 10:00 9:30 is a rush. The staff were very nice and very friendly. I would recommend this hotel to friends and family

Booked a pet friendly room, it was spacious and clean. They left a couple of dog cookies and a roll of baggies for our dogs. Front desk staff were very nice, buffet breakfast was typical of this type of hotel.

The hotel room was very nice and clean. It had a microwave and small fridge and a small sitting area. The staff we met were all very helpful, friendly and courteous. The hotel was close to amenities within a 15 minute walk to restaurants and a small shopping centre. Would give it 4.5 out of 5 if it was possible

So the decor of the lobby is like stepping into a winter cabin with dark dizzying patterned carpet but once you get to the reception desk, the staff are so friendly and efficient that you forget about the decor. The rooms are a good size, clean and comfortable but I find it a bit dark both in terms of decor and lighting. The wifi is excellent. The buffet breakfast has good options and is fresh. There is only apple and orange juice and I recommend adding other juices. The restaurant has good options on the menu and the service is good. A patio in summer time and a lounge bar There is also a bar in the lower level with pub style foods. In summer time, it's great to enjoy the pool after a long day of meetings. I stay here often and will keep on choosing this hotel. If you have limited mobility ask for a ground floor room near the lobby or exit as the hallways are quite long.

always a great stay and great service. I enjoy the pub style restaurant and when ever available, they always give me a free upgrade. Staff are always welcoming and second to none with customer service

Thoroughly enjoyed our mini get away! Staff were terrific and friendly. Dinner was delicious and I enjoyed the ambiance of the dining room. The room was very plush, king bed with fire place and jacuzzi tub. A perfect couple get away with dinner and breakfast.

Great location, easy to find and access. Layout of room with inner door to close blocked out any noise from other guests in the hallway. That and the comfortable bed made for a quiet night and the best sleep I've ever had in a hotel. Would definitely stay again.

We stayed here for a night in January on our way to Quebec for a ski trip. The hotel is a bit of a drive off the highway and is located close to other similar hotels. The rooms are well equipped with flat screen TVs, microwave oven, refrigerator and coffee machine. The decor in the rooms is a bit dated, just like the foyer of the hotel. Service was very responsive. The first room we were provided had issues with heating, but the receptionist upgraded us to a larger room for the inconvenience which was a nice gesture. There is a pub and restaurant on the property, which was convenient especially with the snow this week. The restaurant had vegetarian options (including a Beyond Meat burger!). There is lots of parking at the property with conveniently located access to gas station around the corner.

Restaurant and room service was not available. Hallway in the room was so narrow I could not turn around. Decor was dated circa 1980s. The bed was comfortable. The washroom was so small I barely fit in it.

The very best hotel in Cornwall. We stay there every year around Christmas/New Years and it's great. The luxury suites are beautiful and a great price. A hot breakfast in the morning and the lounge is quite comfortable and friendly staff. I recommend this hotel when you travel to Cornwall.

Always an enjoyable experience to stay at this hotel. Very cozy and comfortable room with everything you might need for your stay. Delicious breakfast with a good selection of food. Always greeted by such friendly staff. Always stay here when passing through. I recommend it to all my friends.

It was just a get away trip before my husband went back to work and to relax and see my nice and friends and take it easy because we needed it time away after Christmas and a spend new years a way from home

Great hotel to stay at in Cornwall. We stayed just before new years and got a great deal for a luxury suite. We always stay at this hotel and love it. The food is fantastic as it has a hot breakfast and the lounge is delightful with a compliment of choices.

This was our first time at this hotel and we were not disappointed. The decor is rustic and cozy and they have the nicest staff. The rooms are clean and comfortable and the breakfast is very good.I would certainly recommend this hotel to anyone visiting Cornwall.

Hotel was great. Having a fireplace in the room was very appealing. Room was very comfortable and large enough for four people. There was a nice selection of various hot & cold foods for breakfast. The decorations for Christmas were attractive.

Pleasantly surprised how nice a stay was. From the very freindly helpful check in, to our great room. The place is somewhat dated but has been updated. Very Clean! We had the fireplace (electric) which added a nice touch. It is an older building and has that feel, but it was all good. Went to the bar in the basement for a drink and something to eat and it felt like a basement rec room, very cosy. Would not hesitate to go again next time in Cornwall. Very pleased.

Our stay at the BW was a very pleasant experience mostly because of the amazingly warm hospitality shown to us by all the staff. It is a very cozy, clean Inn and the rooms are spacious and clean. The trek downstairs to the sports bar was not our cup of tea but the upstairs lounge and dining area are very nice. The Inn was beautifully decorated for Christmas. We enjoyed our stay very much and were very appreciative of the fact that we were able to leave our car parked overnight for two days without charge. Thank you to all the well-trained staff for their excellent hospitality.

warm and cheerful greeting, explained options for gold member, explained options for dining within the hotel and where located, gave info on breakfast for the next morning, need other info or need questions answered give us a call at front desk.

Excellent service and value. Wonderful staff. Sparkling clean and amazing breakfast. Loved the late checkout and late Sunday breakfast! We will continue to make this our go-to hotel when we're in the area.

Very Rustic and quaint decor, you would think you were in New England! Loved the fireplace in our room! Bed was very comfortable and the included breakfast was very vast in its selections and kept fully replenished. I would definitely stay here again.

I stayed for two nights. Easy and fast check in, friendly service. Wifi was fast, which I needed as it was a work trip. Rooms were clean and spacious. The free buffet breakfast was surprisingly good! We took advantage of the wing night at the Winners sports bar. Worst wings I have ever had. Seasoning was good, just horrible quality of wings, very fatty. Three members of our group got them and everyone found them pretty gross. Stay at the hotel, but eat at the upstairs restaurant not the sports bar.

This hotel was recommended by one of the employees at work. This is my second time using Best Western hotel. This time was really good. Excellent breakfast and respectful employees. As Cornwall Ontario is a small city, it is hard to find a good hotel. I was told this is the best hotel there and I agree.

I travel alot throughout the year and this was my first stay at this property. I really enjoyed the genuine and friendly service I received and it came across as effortless! The staff seemed very happy to be there and their willingness to go above and beyond really came across, which is always very satisfying to a demanding customer like myself. We really enjoyed every aspect of our stay and will surely be back. Thank you!

To begin: I dislike franchise hotels (and restaurants); I find them soulless, impersonal and, well, unpleasant. But we had to stay in Cornwall for a family event, and our options were limited, so we chose the Best Western. Dwayne, a manager, was at the desk when we checked in. We arrived early, and our room was not ready: so he upgraded us(!?!). He took the time to explain breakfast to us, and how to get to our room, which was a distance from the front desk. He was warm, helpful, and pleasant. Given my usual chain check in experiences, I thought that I was being punk'd. Our room was wonderful. Do not misunderstand: if you are looking for an avant garde, artsy and minimalist room, you will be unhappy. Our room had a fireplace, a kitchenette, and was very clean, old-fashioned, and comfortable: perfect for a cold November night. Dwayne, and this Best Western, have changed my attitude toward chain hotels for the better. And if we have to stay at franchise hotels, we will be staying at Best Westerns from hereon in.

This hotel was incredible! My wife and I were driving from Niagara Falls to Quebec City and just happened to stumble on this hotel...what a find! The decor of the lobbyy gave the impression that you were at a resort in the Colorado Rocky Mountains! The guest rooms, restaurant and lounge, and downstairs sports bar were all so clean and beautifully appointed. The hotel was very busy (wedding) but the front desk personnel was so accommodating and quickly checked us into a king room with a gas fireplace! We went to the lounge hoping to watch the MLB playoff game but was told it was not available...the bartender suggested we go downstairs (to the sports bar) as it would definitely be on down there. Chatting with the bartender after the game (yeah the Yankees won!) was a blast ...he told us about his many vacations to exotic places as well as his future plans! The full free breakfast the next morning only added a "cherry on top" to a perfect travel stop! We so "lucked out" finding this hotel and only wish it was closer so we could stay there again!!!

This hotel is amazing in every aspect. Quick effortless checkin...immaculate rooms...handy in and out...terrific free breakfast...a must stay if need one in Cornwall Ontario...I found the parking easy and free.

The Odor from the bathroom smelt like sewage so I'm not sure how it wasn't noticed prior to our arrival. The room was outdated, but thankfully the staff were great. The breakfast was good as well and internet worked enough to use my xbox

My go to place when in town for business. Have always had a great stay at the location and thinking some 10+ years at this location. Restaurant has been good as well. Lots of parking. Just find out which end of the hotel for the rooml. LOL, probably the longest corridor I have seen for a hotel.

This hotel is the best at everything, indicating how to get around both within the hotel and it's amnities and getting around to find where you want to go next, like shopping. The room , hallweays and rstaurant were super clean and breakfast was excellent. I'll be back soon.

I stay here every 3 weeks. My favourite place between Montreal and Toronto. What a great staff. Feels like home away from home. Breakfast is wonderful with plenty of choice. Rooms have double doors, so hall noise is minimal. I wish the other hotels on my travels had this. Management knows how to run this hotel , good job. Thanks for the great stays !

Nice cozy hotel close to malls, shops and convenience stores. The hotel definitely has character, in the sense it isn't completely renovated or modern, but I did enjoy my stay very much. The rooms and lobby are a bit outdated, but it has character. Unfortunately, the bed sheets smelt of body odour, but the staff was responsive and took care of it right away. It was a nice getaway from the city.

The best of the Best Westerns we have enjoyed staying at this year. We stayed in PEI, Moncton, and Bangor Maine. Bangor was quite expensive compared to Canada but that would be due to the ROE . We like Best Western.

Very clean, comfy, large rooms, very good breakfast buffet, a lot of food even a cook for your omelettes! The double door in our room made it so quiet, couldn't even hear people in the corridor... I would stay there again anytime!

There is no elevator to second floor - and doorways are narrow so twin stroller is a no go which was a pain as we couldn't roll the kids in when sleeping from the car as we checked in around 1030 pm The front desk clerk was nice and hotel was filled to capacity

The hotel is older and dated but clean and with comfy beds. The room was just way overpriced. Because it was the last room available they gave us the Jacuzzi room. The Jacuzzi was right next to the beds - weird. And there was a fireplace but it was entirely fake fireplace. No heat. It just lit up. All in all the room was very weird and we paid a premium price. I will say that the bed was very comfortable with a good selection of nice pillows. And the first floor room was quiet enough even though we were right next to a an outside entrance door. So if you can get a room here at a reasonable price (Say $130 - $140 CA, then all is good. Just don't go for the weird Jacuzzi room.

Room was large and well layed out. There was a fire place in the room, hall way with a door which decreases the noise from the hall. We were late for breakfat and te staff went out of there way to accomodarw use. We booked this room with some hesitation and we were not disappointed. We had a bad experince with BW in Fergus and they lost out over 10 family events and a wedding.

Loving the Cornwall Best Western. I went with some friends and were looking to enjoy our time together. From the man taking my reservation to the check out, all staff were friendly and helpful. The room was clean and everything we needed was included. Breakfast was a delight with fresh omelettes and even pancakes and fresh fruit. We laughed and ate until our sides hurt. From Cornwall but no longer living in the city, it was like we had found a quaint little city to get away and enjoy our environment.

it is a place you feel safe and welcoming...staff very friendly...rooms are spacious and everything you need is there....the lounge is small and cozy...it gives you the feel of a log cabin ..I would recommend this place.

Great hotel in Cornwall! Dates a little bit but great room, great restaurant and I had the best night sleep I had in a hotel in years! I also like the amenities and the little attentions like the extra towels and I even had 2 fridges in my room!

This was my 1st stay at the Best Western in Cornwall. Very pleased with everything. Staff were welcoming. In house choices fro dining which was great on a stormy night. Room easily accessible from parking and well kept.

Smooth check in. Staff were very helpful and up to date on information we were seeking about places we were going to visit. Over all friendly and welcoming. Great rooms, excellent restaurant. Definitely going back.

This Best Western Hotel is a very clean, well-kept, hotel with good service and a nice bar and restaurant. We have family in Cornwall and have stayed there numerous times. We have never been disappointed.

BEST PLACE IN CORNWALL. This is a home away from home with excellent staff and services. Everyone from house keeping to front end staff are friendly and nice to speak to! I have stayed at all the hotels in Cornwall and this one is my favorite.

Only one night but convenient location for our road trip to the Maritimes. We had dinner in lounge/restaurant and was great. Definitely stay again. Recommend to others on the start of their journey east or west.

This Best Western has always far exceeded our expectations! I understand that the only reason this location is not a Plus location is because it doesn't have an elevator. I've stayed in Plus locations that have been BAD compared with this location. Rooms are always clean; breakfast has more options than most other BW's. Overall this is a GREAT place to stay.

We spent one night here during a road trip. The room was very comfortable with a fireplace and was convenient to the 401. Staff were friendly and there was the usual continental breakfast served in the morning. I would stay here again.

Very pet friendly, lovedthe the fenced in area so my labs could frisbee twice and run again in the morning. Thank you so much for the enjoyable stay. Very friendly staff and good selection of places to eat.

We stayed one night during a road trip. Comfortable room and bed. Great breakfast. The front desk staff and wait staff were very friendly and helpful. The price was great. Lots of parking and the heated outdoor pool was an added bonus. This hotel is located close to restaurants, gas stations and grocery store.

Everyone at this hotel is there to look after whatever needs you have. Exceptional customer service and it shows. The bathrooms a tired and need upgrading but staff do there best to overcome I have a disability and they don't have proper rooms for that.

Stopped in by fluke. Reception was great. Rooms are clean. Breakfast was great. We even booked it again for our trip home. Close to everything. You get 20 Air Miles for every stay. The Pub has a nice quaint atmosphere. Large fridge in rooms

I wouldn't stay there again! The food at dinner and breakfast was very good, but we were very disappointed with the room. We booked weeks ago, I asked for a handicap room, but there weren't any available. We booked in upon arrival and discovered the room was located at the far end of a very, did I say very long hall. The bed was so high I had a hard time to climb into it. You should be 6+ ft tall to get into this bed, never mind try to sit on the edge. The bathroom was small, and the toilet was squeezed in between the small vanity and a fairly new glass shower stall, making it difficult even to properly use the toilet! There was this odd vanity outside of the bathroom and right beside the door into the room, this space could have been incorporated into the bathroom, giving more space for the toilet. What were the designers thinking? We had to stuff pillows under the seat cushions of the old sofa, otherwise you would be poured off. The room was dark and needed a decor update. This was the last night of an otherwise enjoyable vacation and we were very disappointed.

We were very pleased with every staff member we encountered. They were polite, professional, friendly and always offered a helping hand. Breakfast buffet was fresh and well presented. Breakfast staff was very helpful and attentive. Our room and hotel amenities were very clean and inviting. A great experience overall.

Business stay here often as do our consultants. Excellent customer service from front desk, room service, restaurant or conference room. We feel welcome and taken care of. Never a stress holding a training session here with clients, we know the facilities are current, support immediate and food meets a variety of needs.

This hotel was clean comfortable and inviting. Had a good night's sleep on a very comfortable bed. Staff was very pleasant and helpful. Restaurant provided an excellent meal for supper and a hearty complimentary breakfast. I will definitelt stay here again.

The Best Western Parkway Inn has been our home for years when my husband & I visit family in Cornwall. The hotel is very clean which is number one with us. The staff is excellent, always making us feel welcome. The accommodations remain first class and the food in the restaurant is very good. We would highly recommend this hotel.

Searched reviews and BW seemed the best so I made a reservation. Front desk service was great, the day manager and staff went out of their way to make my stay enjoyable. Great breakfast, very clean room and and hallway. Highly recommend this hotel in Cornwall for an enjoyable experience.

If you are looking for a hotel in a convenient location close to the highway or a short drive down to the waterfront - then this hotel is a great option. The rooms are spotlessly clean and spacious - competent and courteous front desk staff - very good breakfast buffet. We ate dinner in the restaurant - very good.

We stay at this hotel yearly. We are avid cyclists and their are quite a few cycling trails. We left from this hotel and went to Upper Canada Village. The cycling path is beautiful. The following day we went to towards Lanchaster. The breakfast is excellent. The heated pool after cycling is a wonderful experience. We sat by the pool and enjoyed a relaxing afternoon. Since this hotel is close to restaurants we were able to walk to the restaurants. It was a nice leiserly walk. This hotel is extremely well situated. The staff is very friendly and accommodating. They make you feel like family.

Easy to check in, all staff are extremely friendly and helpful, great location. Rooms are clean and updated, WIFI functionality and speed is great. Breakfast buffet is always stocked full of great food.

I enjoy the Best Western in Cornwall as it has an on-site restaurant that offers an excellent breakfast to start the day. The staff team is friendly. The room was clean and well-looked after. It is close to the highway and not that far away from the downtown area.

very nice hotel very nice staff have stayed there before and most definitly stay there again rooms were very clean property well looked after close to shopping restaurants breakfast was very good would i recommend this hotel yes

You will receive the best service at the Cornwall Best Western, all the staff are so friendly. The Breakfast is one of the best ever we had in our many travels. The rooms are comfy and really quiet. The pool area is serene. We think you will enjoy it I know we do that is why we go every year for the last 17 years.

We stay at the Best Western because they allow us to bring our dog. When we got to the room they had a little bag of treats for her. Nice rooms and very comfortable beds .Any issues we had kayla rectified them immediately. Kayla was awesome. They are lucky to have her. Great staff!!

Very happy with our stay! Staff, room, breakfast all 5*.. room cleanliness #1 to me and I was not disappointed! Breakfast was included and had everything you need; no complaints would definately stay again.

We stayed just one night to break up a long drive and we're met with a friendly welcome at the front desk, a very clean and comfortable room and great free buffet breakfast the next morning. I would definitely stay there again and highly recommend this hotel. It also head nice outdoor pool and restaurant and longe to relax.

We stayed at this property years ago and remember having a good impression. We just stayed again and it was great. Front desk staff were very nice and helpful. Breakfast was very good and the hours were very long for breakfast, so you won't miss it. The rooms were clean and renovated. The pool - while a tad cold - was a great addition for the kids. Would recommend without hesitation.

This hotel gives you exactly what you would expect. Clean, friendly comfortable and accommodating. My only beef would be that they do not have an elevator. My husband is disabled and can't climb stairs. They were very accommodating in putting us on the main floor and close to the lobby.

Last week I drove (with my NZ cousin) from Toronto to Ottawa, as she was joining a tour to the Arctic, flying out of Ottawa. We made it a roadtrip, stopping in Belleville, Gananoque, Upper Canada Village and Cornwall. I booked the Cornwall Best Western, as I have stayed in it several times before, taking my daughter to language schools in Quebec. This hotel fills up, so I booked ahead. Our room was waiting for us, we had a light evening meal, and a great breakfast the next morning before getting on the road to Ottawa. Great value.

Great hotel! I would suggest this is the best hotel in Cornwall. Breakfast was included and was a "full" breakfast..not just a continental style. Location is convenient to most places in the area with restaurants and services close by.

Other Best Western Properties should take notice that The Best Western Parkway Inn & Conference Centre not only does not charge CAA members the pet fee, but provides a package that includes treats, baggies and a throw for the furniture (although we travel with one). They have an in house restaurant with a patio...alas our pooch was not happy outside the fence so we did not dine there...those rules are not the Hotel's fault rather the archaic rules surrounding dogs on patios in our home province of Ontario...which is why were were on our way to the Maritimes. Still it's a long drive...I recommend a stop at this property in Cornwall!

Great value. Rooms were spacious and updated. Lovely restaurant, great food and the quantity ample! Complimentary breakfast was the best I have ever had, so much selection. Friendly staff. A great place to stay!

The hotel is very clean and inviting, and the staff were wonderful throughout our stay -- their smiles and greetings were sincere. The rooms are a nice size, and the breakfast buffet is simply excellent. A great deal of variety, served on real dinner ware, and the hot stuff is hot and the cold stuff is cold! The wi-fi worked like a charm, too. The only issue was that the room was stuffy, and the air conditioning left something to be desired.The room was sticky and humid throughout our stay. All that said, a pleasant stay.

Our check in was smooth and friendly, room was fine, bed comfortable, breakfast was suitable. Service was really good. Everyone we encountered was friendly and efficient. We would definitely stay again

This a decent hotel with pleasant rooms and friendly front desk staff. We were disappointed with our dinner although they did try to make things better. Getting a glass of wine and then having to chase someone to pay for it was frustrating.

This is a very popular hotel and it is easy to see why. The staff is friendly and helpful, the rooms are large and nicely furnished, the beds are comfortable and everything (TV, AC, shower, etc) has always worked whenever we have stayed here. It is less hotel and more a large spread out two story (no elevator) motel. Although the property is an older one, it is well maintained. There is a nice pool with a grassy area around it and a good restaurant on-site. The breakfast is in their dining room and makes for a nice change from the usual BW breakfast in a spartan room off the lobby. Lots of parking available, although you have a bit of a walk to your room depending on where you are.

Travelling from NS to Ontario with two dogs(our puppy's first road trip) makes for an extremely long and at times difficult journey but to know a great place to stay is at the end of the day really helps And pets are welcome with open arms

We have been staying at the Best Western in Cornwall for years. This last time was the worst stay to date. The parking lot was being resurfaced so we had to walk miles to get to our room, They had what looked like police tape blocking all the doors to the parking lot as in the picture I uploaded. They never mentioned the renovation when we booked the hotel. They didn't offer any help with our bags and the front desk staff seemed like they had no hospitality training. The other staff was not very friendly and the breakfast was horrible, all this for only $200.00 per night. This is an insane price for a hotel that's in my opinion is just over 2 stars.

Stay over for a wedding - booked a suite- WOW!!! large room, king bed- private living room, hot tub, double shower head- just to name a few things! Super clean- quiet- Wi-Fi, mini-fridge & microwave. Bilingual staff- Very impressed!

This is the only hotel I will stay at in Cornwall, Ontario. Over the many years, it has been consistently clean, friendly, and affordable. The rooms are spacious and well appointed. I have enjoyed the breakfast buffet at the hotel restaurant, as its selection is wide and varied.

The room was clean modern and spacious with a fireplace ..I love the little dog package complete with little bags for their business and their own pillow and sheet in a bag and of course some treats! Breakfast was hot and tasty buffet with a nice variety of selections! Would highly recommend!pets or no pets

I have stayed at this Best Western on 3 different occasions over a span of 15 years. Every visit has been a pleasure, comfortable rooms and quality dining after a long drive. The shower was awesome in unwinding all the miles I put into the drive. I slept very well.

Checked in and dealt with "Kayla" and could not have happier with her professional and super friendly personality !! She was able to arrange for a king size bed room after an outside web site miss-represented the room description. THANK YOU so much Kayla. The room was so clean and comfortable,congrats to the cleaning staff. Had a wonderful breakfast and such great staff working the breakfast area. Will definitely return hopefully to stay longer than one night. Thanks for a great stay !

We arrived at the hotel mid afternoon. When we checked in, the computer seemed to have hidden our reservation. The front desk (young woman named Kayla) was EXTREMELY kind and helpful. She took care of our reservation with professionalism. We were very happy with our suite. Koodos to the staff.

The people that work here are all very helpful , polite and friendly. The food (whether in the restaurant or room service) is amazing!!! Pleasantly surprised for a hotel restaurant. Katie at the front desk was always smiling and answered all of my (numerous) questions.

a2z strategic consulting stays at the BestWestern Cornwall and we are treated with such professionalism from check-in to check-out. Rooms are clean and well maintained. We prefer the second floor as it is quieter. Conference rooms are well set up and the service we receive from Maria, who is our contact when we are there, is above and beyond our expectations. Every need or concern is addressed immediately and remedied. We will use these facilities again, for certain.

Pet friendly = I should have requested a new room. There was an odour in the room. Perhaps from guests's pets? Pillows aren't great. Bathroom could have been a bit cleaner. Nice staff and service. Good location.

Quick and friendly check-in; room included dog treat and poop bags for our pet; also some mints for us; and full breakfast. Very pleasnt stay and easy walk to a number of different restaurants. Very satisfied with our stay.

managed 3 hour drive to visit the area and relax for a short time following medical procedure. rest and pleasant walk about required. restaurant very good service/food also what's required. accommodation very clean and staff helpful. standards maintained very well.

I arrived there completely exhausted with two dogs, and was thrilled to find out they had room service, and found a pet care package on the bed that included a sheet to protect the bed, a towel to dry the dogs if it was raining outside, poop bags and treats - talk about thinking about your customers' needs! Even though the hotel was packed, two events that night I was told, room service was quick, hot, and very tasty - I had the chicken club on ciabatta with fries, and a beer. Wifi was excellent, TV was flat screen with a good selection of channels. Room was clean, good water pressure in the shower. Breakfast was included but I had to leave very early so missed it.

Booked into the hotel for business purposes and also booked a meeting room. Very friendly and helpful staff, clean and spacious room - excellent wifi. Great breakfast. Rooms are slightly dated, but in great shape and very comfortable. Bed gets an 8/10.

We decided to go on an impromptu trip to Cornwall just to get away from home for the evening. We were upgraded to a whirlpool room and given a late check-out. The room was awesome and SO relaxing! Dinner in Hops & Barley was delicious (and they even brought us dessert to our room!) We did room service breakfast the next morning and I must say its very reasonably priced for the amount of food you get. Overall a 10/10 experience and we will certainly be coming back the next time we just want to get away for an evening (or maybe even 2 evenings next time lol).

Stopped for a 1 night stay on a road trip with my son. Check is and out was fast and the front desk staff were so kind and helpful. This is a pet friendly hotel, and they provided a little care package for my dog. Breakfast was one of the best I've ever had a hotel buffet breakfast. O would definitly recommend this hotel.

The Hotel is good quality and for those of you with an EV like myself will be happy to know they have a complimentary Level 2 Charging station. Only one mind you, so if there are two cars you might have to learn to share.

We booked this hotel coming back from Quebec City to Hamilton, in order to get some rest and shorten the length of our trip back home. We were greatly surprised to find that it is an old building but very well maintained. The installations are lovely and very cozy. The restaurant is really good and the staff is great, Rooms are very spacious, clean and with newish bed sheets and towels. There was a small mistake in our reservation as they only gave us breakfast vouchers for 4 people and we were 7 in Total, but I believe it was a mistake from the application and not the hotel itself. Great experience overall!!!!!

Options are limited in this little city, but i can honestly say that this is definitely the best Best Western i've ever stayed at, and certainly the loveliest little hotel in all of Cornwall and surrounding area. so welcoming, lovely staff and truly lovely rooms - you just can't beat the value!

This is a very nice hotel in the Cornwall area, amenities are great and the room is very spacious. The included breakfast buffet has a lot more selection and service than most other hotels offer. Fireplace on in the entrance area was very welcoming.

The Best Western Parkway Inn provided us with a memorable overnight mini-vacation by being extremely friendly, knowledgeable and polite. Everyone we spoke with went out of their way to be as warm and kind as possible, which we have not experienced at other hotels.

Overall the stay was fantastic. Room was clean and quiet. Bed was comfy and the shower had great pressure. The Breakfast buffet was delicious, really great spread, My only complaint was that the room was called as "executive fire place suite" but the fire place was only a decorative... not even an electric or gas insert... just a decoration... otherwise really great

A little dated but very clean and very nice staff,breakfast was the best i had from a hotel.We would stay at this property over and over since we are on the road a lot.Price was right.We had the room with jacuzy and fireplace was very impressed by size of the room.

What a amazing stay, :-) Thoroughly Enjoyed it. The Rooms are clean, Lots of Lights and power points, Microwave, Fridge etc. The Breakfast was very nice and enjoyed it a lot. It is right in the middle of the shopping malls area so you get every thing that you can imagine, Lot's of Parking Space. Lot's of space around.

This is my favorite layover when travelling from Toronto heading east. I try to plan my travel time to and from Montreal as I get BEST value for the money and have a choice to stay in or go within walking distance to many popular eating places. Both in house eateries are also excellent for those wishing to just relax

This hotel is one of the most convenient and nicest places I've stayed on my travels. I'm on the road for work almost 40 plus weeks a year and this is one of my favorite places to stay. Right off the 401 so super convenient. This property has 2 restaurants attached you dont even need to go outside!! Both with great food one is sorta fancy and the other more of a sports bar with pool table free popcorn darts boards and a few arcade games. Reception staff has always been very welcoming and check in is always a breeze. Breakfast in the morning is way better than your average continental you usually get at most of the big chain hotels. I got a super good rate from expedia or something for one of the suites and the room is almost an appartment, incredible bathroom huge sitting area with fireplace king size bed etc etc. When I need to stay in the area I don't even look anywhere else. 5 star stay!! The other rooms that aren't a king suite room are also very comfy and always clean. Some of the nicest beds and pillows you can get in a hotel I've never had a bad sleep or experience at this property. Will continue to stay here whenever I'm in the area!

Situated close to the Highway 401 in Cornwall, Ont. this hotel is very comfortable and it includes a restaurant on the premises. Our room was upgraded and very clean and comfortable. Prices are reasonable. We recommend this place for its cleanlyness and the warm welcome received by the personnel.

My go to place when in this area, checkin was quick, received free upgrade with loyalty program, rooms are clean and well appointed, room service quick and the food was excellent, both the dining room and lounge provide a nice place to sit ,chat and eat. Will be back to this great property.

We got a large beautiful suite with a separate sitting area with a jucuzzi tub for a very reasonable price. This is the only hotel we stay at when in Cornwall. We had a great dinner in the hotel and the complimentary breakfast was great. Very pleased with the hotel and the service.

This hotel is an older property but is very well maintained. The rooms are large and anytime we have stayed there we have always had a room with fireplace. The beds are very comfortable and there is ample parking out front. Outdoor pool in season. The hotel is quiet and the staff is very friendly and helpful. Breakfast is in their restaurant and it is one of the better breakfasts that we have had at a Best Western. Nice selection of items and it is in a restaurant setting, not just a breakfast room with tables and chairs. A little off the highway (401) but easy to find. Close to downtown, but far enough away so that you get the feeling you are in a quiet area away from the busy downtown core. Restaurants and stores are a just a few minutes away.

From check in to check out we completely enjoyed our stay. Room was clean & spacious. Food was excellent. Service was superb. We would highly recommend this hotel. We will not hesitate to stay at this hotel again.

We went to Upper Canada Village so we decided to stay not too far. I saw that this hotel had very good reviews. I was very impressed with how clean it was. I used to be a maid so I know what to look for and everything was perfect. We ordered room service from Hops and Barley (their restaurant) it was sooo good. The free breakfast buffet was great. I don't have anything bad to say about this place. We are going back next year for Halloween for the Pumpkinferno at UCV we will for sure be staying there!

Although we just passed through the room was relaxing and bed was great as always...no complaints in the least, all were courteous, food was great, both supper and breakfast, the room was clean and well prepared. It was very welcoming and extremely relaxing.

great place to stay, exceptional staff, convenient location, breakfast could have been a little better omelet station late to open, rooms clean, hallway clean. dinner was average. I lost my cell phone at a party on site, front desk staff was helpful in searching

Mentioned in my previous review "Full Circle" back in August I stayed the night of Oct 18 2018. I would have written the review earlier, but Trip Advisor only allows you to write a review of a property every 90 days. That is good on their part. Like in August, I was very satisfied with the checkin, room and the great breakfast which is included with your room. I had a gift card from Best Western, which was immediatley applied to my room acccount. I was in # 142, which is the the end farthest away from the main part, but it was very quiet and parking was a little easier. I debated when booking whether to get the room with the fireplace, and was glad I did. Even though it doesn't throw heat, it gives the room a cosy peaceful ambience on a cool October evening. TV channels are not great, but I have trouble at home finding decent stuff also, so spent a quiet evening with my computer as their WI-Fi was adequate for my needs. When in the restaurant, everything looks appealing from the decor to the food presented, I only had the included breakfast there. Choices are plentiful, food hot and buffet well maintained. All staff in the complex are very pleasant and make you feel welcome. Just a reminder, if you have mobilty issues, let them know in advance to get a ground floor room, as there is no elevator.

The staff at this location are second to none. Always fantastic service, with a welcoming attitude. The food and drinks are good and always worth a try. The rooms could definitely use an upgrade, making it more modern, however the rooms are always fresh and very clean.This is my go to spot when travelling in the area.

Called to book a regular king room, was surprised when i was given an upgrade to a suite. The girl on the phone was cheerful and pleasant. Room was massive, with a fireplace, welcome basket, lovely room.Bathroom was so big. Lots of towels and bathrobes to use. Granite countertops, 2 sinks, tons of counterspace.Its a higher priced hotel, have stayed at the other hotel in the area, they dont even compare!!!The bar downstairs is very nice, lots of seating and tv's everywhere, and a pool table. We did have dinner and drinks and both were great.

Having read reviews about the Hops and Barley restaurant we ate in. The meal was fantastic. Possibly the best French onion soup I've ever had. My daughter loved her walnut crusted salmon. Wicked comfy beds too. I will stay here again!

I stayed at this hotel again after not being in the area for 5 months. I was very happy to see that they had kept the place in tip top shape and the chef had changed recently too. The old chef was good and this one was even better. Great value, friendly staff and great atmosphere. I'll highly recommend this place gladly.

This is our stop enroute from NB to Ontario. We have stayed here several times. This has been the Best one yet. The staff are friendly we are greeted with such genuine smiles and they can't seem to do enough for us. The rooms are recently renovated, beds are very comfortable. The entire facility is very clean. Breakfast is full board, again excellent service. We travel with a small pet (12 LBS) and they even had bedding, cookies and pick uo bags for us ...even in a five star the service hasn't been this genuine.

I chose this hotel as it looked like the best option for our overnight stay while attending Pumpkinferno, before continuing onto Montreal. The hotel was quiet, clean & very cozy! I had emailed the hotel a week or so before our stay as my fiancé & I just got engaged, to see if we'd be able to get a room upgrade. Upon arrival, we were upgraded to a king suite with a jacuzzi & fireplace, free of charge! The only somewhat “odd” experience we had was at the front desk upon check in. We are a same-sex couple & the front desk agent found it comical that one of her colleagues upgraded us to a king bed, jacuzzi suite. She could not stop laughing! I explained it was what we wanted & that I had emailed the hotel ahead of time requesting the upgrade, but she continued to laugh & couldn't quite seem to grasp the idea that we were a couple. I chalked it up to being in a smaller town, & my fiancé and I enjoyed the evening & the wonderful room upgrade. Should we ever pass through Cornwall again, we will definitely return.

I loved the look of this best western. It's appearance is a nice change. The staff were all helpful and kind. The breakfast buffet is in their pub and it adds to the experience. The arrival and departure times are better than most places. The bed was comfortable and the jacuzzi was a bonus.

We chose this hotel by it's very positive tripadvisor reviews, and it didn't disappoint. My husband and I were on our way back through to our home in Ontario from the East Coast early evening on a Friday, and just couldn't drive any longer. A quick check online showed rooms were available, and when we approached the front desk and asked for a room, we were offered many options. We chose a "mini" suite, and it was wonderful. The whirlpool should actually be advertised as a multi-person hot tub, it's huge!! The room was quiet even though it was on the ground floor, facing the parking lot, and right beside one of the entries. It was very clean, spacious, comfortable, we had a very peaceful sleep. King bed was very comfortable. The continental breakfast the next morning in the pub was such a treat. It's so nice to stay at a hotel that has room for everyone to sit and enjoy the breakfast. So many times we've had to take our food back to our room because many hotels only have a few tables at their continental breakfast. This hotel had adequate seating, and the breakfast was delicious. Waitress was very friendly and helpful. This is one of the "best" Best Westerns we've stayed in. Make this your only stop when needing a place to stay in Cornwall. You won't be disappointed!

We stayed at this hotel when we visited Upper Canada Village - Pumpkin Inferno 2018. Great host, very friendly! Super clean room, nicely updated bathroom. The complimentary breakfast was awesome!! Definitely would go back again!

I spent two nights here on business and have only good things to say about the staff and service here. From the reservation, to check in, to the all inclusive breakfast buffet, and the service staff everyone was very polite and accommodating. Truly a pleasure to use as my work and home for a while.

really fantastic ! Stayed last year and then again this year as we were happy last year. It has only gotten nicer, thanks; Every employee works with a smile. They almost know what you need before you even ask. Love the Decor !

Decided to make a stop in Cornwall on the home leg of our recent roadtrip and booked this hotel through the Best Western App at the last minute. We chose one of the luxury suites and were really pleased with the huge room and amenities. Staff were very friendly and welcoming from check in to check out A great place with great rooms at decent prices for a stopover on road trips. Would definitely stay there again

Great hotel. Super nice staff. Great rooms. Very clean. Stay there every few months. Never any issues other than less than desirable tv cable. I can live with that. As its quiet every time im there and there have been big groups most times. Highly recommended

The property is a little dated but comfortable and the staff is exceptional. The menu in the restaurant was a pleasant surprise and our meals were very good. Breakfast choices were many, well presented and delicious.

On a recent trip to Ontario Canada we stayed at the Best western Hotel in Cornwall Ontario. The check in staff are great, helpful and very courteous. The Hotel is well equipped for exercise, business and children. The Breakfast is well presented with a good selection of food. There is also an on site restaurant. Please note it is two storey and does not have an elevator.

Just a weekend away, the wife won the weekend at a local competition, we have stayed here a few years ago and like the place and close location to historical amenities. Staff were all helpful and friendly, rooms were large and comfortable even a fireplace for the overall effect.

Great value! Extremely attractive exterior and interior. Comfortable room, including fireplace. Lounge.with cozy leather furniture. Food available well into evening. Hot breakfast with friendly waitresses serving coffee and clearing dishes.Reasonably priced. Nearby restaurants and shopping. Will definitely stop again.

Our first visit a year ago, no complaints at all; however this second visit a couple of days ago was disappointing. First the positives: Clean room Quiet Hotel is ideally situated. Ladies in the dining room for the breakfast were very nice. Shower worked very well Now the negatives: *We booked online for a King-sized bed, but none were available so we ended up with a Queen. However, the bed we got was more like a double, not a Queen. * The cold water pressure from the bathroom sink was was very very low. More like a trickle. * The room smelled musty * The breakfast was lacking. Yes, quite a bit of choice but the waffle maker kept burning everyone's waffles. The ladies working in there tried to help but to no avail. My husband had toast and one slice of bread had mold on it. On a positive note: the coffee was very good. *Every hotel we've stayed at in Canada and the USA had complimentary coffee and different types of tea for their guests 24/7 in their breakfast rooms. This one does not however. I went to get one and was told there are coffee machines in the rooms (well EVERY HOTEL has that but they all STILL OFFER the real coffee all day in the breakfast room). Anyhow, he was nice enough to get me a tea without charge. I then went back later to get another one this time I offered to pay which I did. It was $2.55. for a tea?????Anyhow, we won't stay there again, which is too bad as it was lovely last year. But at $200.00 per night for a so-called queen room, it's not worth the high price. Oh and no microwave either. Most hotels now have microwaves.

On our way to maine we stopped here the first night because they are pet friendly. It was such a great experience we changed our return route to stay here again. Many hotels translate traveling with dogs equals ok to give a dirty room. Not so here. This place is immaculate a bvb d they give a separate bag with a doggie blanket, pillow, clean up bags and treats! There is a fenced in back yard, so to speak, so our dog can run and play. The staff is wonderful. MANON, in particular is charming, friendly and very accommodating. She makes you feel like family immediately. She is the "GLUE" that keeps us coming back. That is not to say the rest of the staff is not as good, they all are. If there were more to do in this area, we would come here for a vacation. Incidentally, the food is excellent and the Hops and Barley restaurant (one of 2 in the hotel) is warm and cozy.

We visited this hotel on 2 occasions in August, 2018. On the first stay, we were in the "new section" in one of the huge, gorgeous, high-ceiled rooms. The rooms in this area are former squash courts and are beautifully appointed and very comfortable. On our second visit we stayed on the ground floor in the original area of the hotel. They've maintained a wonderful sense of the cultural heritage of the area in these rooms and througohut the hotel, in general. Quiet, nice furnishings and always include special touchs, like book collections or nice artwork/period pieces. There is a restaurant on-site; a little expensive but the chefs know their business and the food is delicious and well-presented. The breakfast, included in the room rate, is one of the best we've ever had. It includes hot and cold items and has a great variety of choices- the eggs etc are prepared onsite- which are kept replenished by the wait staff. There is also a sports-type bar in the "basement" area below the restaurant. We didn't visit it but we were told there's live music some nights of the week. There is a small gym area in the hotel - we didn't use it but saw some folks in there. We did, however, use the outdoor pool on both visits; it was clean, well maintained and very quiet when we took a dip around suppertime both days. The hotel staff, from front desk, to restaurant servers to cleaners are pleasant and friendly. We always time our Ontario road trips to include an overnight stop at this hotel because we enjoy it so much.

The three sisters embarked on a road trip to visit Upper Canada Village in Morrisburg and carried on to Cornwall, Ontario to visit family. We had an excellent room - huge - two queen beds and a cot. Room included a fireplace as well although we didn't need it. The room was large enough they could have put another queen bed in the room! Beautiful hotel. The lounge and dining area EXCELLENT. Dinner menu varied and excellent choices. The breakfast buffet was excellent. All staff very helpful and friendly. The only downsize to this hotel is it does not have an elevator to the second floor. Beds and pillows quite comfortable. WOULD DEFINITELY STAY HERE AGAIN!

My husband & I stayed only one night. This was our first time here at the Best Western Parkway Inn & it was impressive! We were pleasantly amazed at the service at this hotel. Our queen room was small but it had everything we needed. It was clean. The bed was comfortable. It had plenty of coffee to drink in the morning before going to the complimentary full breakfast. You have your choice of breads, cereal, fruit, hot eggs, hot breakfast meat, other hot items, yogurt, juice, and coffee. We had supper here at the Hops & Barley Restaurant & Lounge. Fish & chips were served hot in a basket & it was delicious. The service for supper & breakfast was impeccable. Service with a smile. The check in & out were pleasant. The employees working here are happy people. We will return. Thank you.

A little bit over priced for an older motel. Great bar and restaurant with food and service. Rooms are comfy but dated. Bathroom is small but clean, many small repairs evident. Air in rooms is stale and musty smelling, a hint of too much AC, cleaning products and lingering old smoke from when cigarettes were permitted. All in all a nice highway pit stop for a night.

The hotel is dated. I had a suite - which was quite large. But there was a lingering damp/musty smell in my room that was quite objectionable. I also found the mattress way too soft and the desk chair - which I neeed as I was there for work, would not stay at the proper height.Staff, however, were all very nice and the restuarant, where I had a snack on arrival and lunch the next day, we good.

My room was very cozy and comfortable with a fireplace and a mini living area. Staff was extremely friendly and helpful. The hotel is pet friendly, and although I was not travelling with a pet, I will keep this hotel in mind if I'm ever in the area with my dog!

Beautiful setting and very clean and manicured grounds. Lots of room for dogs. Everyone picked up after their dogs. Breakfast was plentiful of healthy foods. Staff extremely friendly and helpful. Looking forward to going their next year.

Excellent efficient service, extremely clean room, very comfortable bed and lots of pillows, breakfast was amazing and the staff are very efficient and extremely caring and friendly, I would highly recommend this motel to anyone and I certainly will be back for another stay

A good stay, we arrived early , front desk switched us to an upgraded suite to get us settled, the staff i met throughout were very good from cleaners to maintenance in the hall , all were very helpful... the entrance card system was the only complaint , cards did not work on every occasion..

This Hotel is located in a very convenient area close to the border. Above average rooms-they have the same 'feel' as the Kingston BW. A great pub 'Winners' is on site, which is nice if you don't feel like going out again after a day on the road.

Very clean hotel. Friendly staff. Right next to the highway yet very quiet in the room. Fresh, hot breakfast with many selections. I would definitely recommend this hotel and will stay here on my next Oshawa/Whitby visit.

We stayed here 2 nights, Aug 20, the start of our trip, and Aug 26, the last night before we returned home. No problem locating the property, and there are various restaurants and known gas stations near by. Parking is plentiful, but handicap spaces right at the building are a little tight for handicap use. 2 handicap spaces away from the building are a little larger, but were under water on our 2nd visit due to a heavy rainfall, as we arrived in Cornwall. Both check ins were efficient, and the young lady taking care of us both times was very pleasant (sorry I didn't get her name), as she is a dedicated employee. There is a small outdoor pool, with chairs and loungers, and we were offered large pool towles at check in. We used the pool on our 1st visit, but only sat out during our 2nd. A very pleasant area, almost like a private back yard as there were few poeple using it. Note there is no eleavator, and the complex is spread out over a large area, so if you have mobility issues please let them know so they can accomodate you. I forgot to let them know for our 2nd night, and they had to rearrange rooms. We ended up with a pet room (102), which we tried to avoid due to allergies but the room was very clean and fresh, however the couch had the odour of wet dog fur, The rooms are very spacious, have a wooded Colonial decor, both room # 106 and 102 had electric fire places. Furniture was in good condition, and linens were sparkling white. One nice feature was you have an extra door, shutting the room off from the bathroom and hallway entrance door, creating a vestibule which also muffles any hallway noise. The window opens, but a larger window would brighten the room up We ate dinner off property, but had drinks in their very comfortable lounge. We were well taken care of, and the included breakfast was excellant both times. A good selection and different hot choices both times Again the serving staff were very pleasant. I hope for a return visit in October on my way to Montreal.

I LOVED the exterior of facility, it had a country/rustic look. Which is very in demand!. I'm also a Best Western employee from Alberta, and loved that my Husband's Diamond Select snack bag was so cute and done up like a gift basket waiting in our room! That little extra touch I will pass on to our hotel when I return from vacation! And THANK YOU SO MUCH for the jet tub upgrded room. We were not expecting that *just a king bed* Also the gentleman at front desk this morning was quite the kidder! I loved that, I needed to brake my $20 and he asked his coworker for the scissors lol. I too try and make my guest's chuckle with humor since I also work front desk!

the hotel is wonderful( in side thy have for show ) 2 old phone box ,,check in was quick and pleasant,, breakfast was a delight REAL FRUIT and it never run out of anything and plenty of room to move around ,,the ladies was there watching and filling up all the time even for buffett meal you first sit down and thy serve you a coffee then you go help your self ,,some rooms are a suit with a jercuzzie and almost every room has a fireplace and at reasonable priced ,,banks and shops nearby and a pool and the staff added to the friendliness of this hotel ,,yes I will be staying again

Upon arrival I was upgraded to a luxary room. What an experience.The staff were very friendly. I highly recommend this hotel to anyone travelling in the eastern Ontario corridor. You will not be disappointed.

this is a very decent place to stay, neat and clean, very comfortable beds, spacious room, the reception is manned by very welcoming staff, great breakfast, ample parking, a lot of restaurants within a short walk, easy access to the highway.

Very nice hotel and wonderful staff. We were pleasantly surprised by how unique it was. Very huge bedrooms. Ever thought we were disappointed that they had no elevator we understood why they don't have one it's old and unique building and we appreciate that. I would however caution guests before they book if all the first floor rooms were booked like in our case. The staff were very friendly and the room service was fast. Breakfast was great as well. Will highly recommend if you are staying in the area.

We stopped here on our way to Quebec City. The room was clean and we were most happy with the great breakfast bar. Staff were very attentive, table cloths, coffee was poured for us. One of the better BW breakfasts to date.

We come back because the service is great, beds are amazing, food is great and we are treated well by all the staff. I have never had reason to complain for the many times I have been there. We have been to many other hotels and after staying the first time at a Best Western we see no reason to go to any other.

The beds were really comfortable and I asked for a quiet room and it was really quiet. The free breakfast buffet was excellent and very well stocked and fresh coffee/tea was served by waitresses. The hot coffee was also excellent. The hotel is also centrally located and the staff were very friendly and welcoming.

We only stayed for one night and were really impressed with the service! Katie especially (at the front desk) was helpful in more ways than one to look after things for us that was over and beyond her duties and was really appreciated! And the breakfast staff was very pleasant and attentive to everyone's needs; thank you! We were impressed with the lovely hot breakfast which also had cereals, waffles, variety of fresh fruit, juices, bagels and even hot porridge! It was really a great variety to choose from. Our room was clean and the air conditioner ran well! Bathroom was nicely updated and comes with a hairdryer. There was a separate closet with iron and board with plenty of room for hanging your clothes. The colour scheme was your old beige which makes it a little dark along with older furnishings which was ok. One thing that I noticed, were the pictures hanging on the walls. They were lovely but winter scenes and it is now summer. It would have been nice to have bright and colourful prints on the wall to make it more cheery! Over all it was comfortable experience. And thanks again to the wonderful staff!!

We were on a trip to the east coast and Cornwall was our 1st stop out. Found the staff and all features of the hotel to be great. exceeded our expectations. Very clean rooms and staff were very friendly.

My husband and I stayed at this hotel a couple of years ago. We found it clean, tidy, updated and beds were comfortable. The complimentary breakfast had a variety of options. The staff were very pleasant helpful. I also heard them laughing which tells me they enjoy their jobs. And I did NOT see one staff member with their cell phones out texting. Which was refreshing. We did not hesitate to book this hotel again when we came to Cornwall. A must stay!

They have it all. Outdoor pool. Bar in basement with billiards. Great dining and best ever breakfast. Staff always seems to have a smile and very helpful. Rooms are clean and some have hot tubs and a fireplace. Oh , when I ask for my bill to be emailed........I actually get it.

Great place to stay all hotel staff are great rooms are spacious food is great presentation on plate is great! Winners Sports bar staff friendly and entertaining. Food in Sports Bar is tasty and well priced. Charlie and Doug on Wing night make the bar a wonderful place to enjoy.

When I opened the door leaving to guest rooms, the obnoxious door of refreshenerers gone amok. It was over powering. The stink continued I to the guest room and spraying perfume did not help. Additionally, the bed felt like a brick and the lumpy pillows added to the discomfort. Igaveup and checked out a 5:45am to buy breakfast. Although it was included in the price of the room, it wasn't served until 6:30am, and Icould not stay in the room to wait. The 1 star rating wAs for promptand friendly service during dinner on Wed night.

Enjoy BW hotels. However the matress was harder than others. Left me tired and sore after the first night. House keeping missed cleaning out the dresser from previous guests. Room was damp from humidity. Hotel had no way of drying out the room. Damp sheets are not comfortable. Recieved $25 discount which I guess is ok.

I stay at his hotel when I am in Cornwall. The hotel staff are friendly and helpful. The rooms have a warm, comfortable almost nostalgic feeling, like being at home. The location is good with plenty of restaurants and shopping minutes away.

Rooms are wonderful. Breakfast has all needs accounted for. Check in very quick and smooth as well as check out. Décor is always clean and welcoming. Stayed here many times and each time I am not disappointed.

Travelling to Quebec City, we stopped in Cornwall. The Best Western Parkway was a smaller hotel, with 2 floors; quieter and conveniently located off the highway. You are welcomed with a smile and leave with a smile — the staff is very professional, genuine and HAPPY at this hotel, whether it's Dwayne at the Front Desk helping with auto routes to bypass construction in Montreal to the Breakfast crew — they know how to service their clientele and ensure that they are well taken care of. Not sure if our room had been updated, however, it was very clean, windows opened for fresh air and quiet on the 2nd floor. Queen beds were comfortable, bathroom small. Mini bar fridge an added plus!!! Classic country wooden furniture decor is fine, just could use a less is more approach to allow more breathing space and cleaner aesthetic. Feels a bit crowded with 4 to a room. Will opt for joining rooms next time travelling with 2 teens and 2 adults. The outdoor pool is a highlight, very clean, well-maintained, quiet, surrounded by nice gardens where we met wonderful guests and became a great place to unwind after a long drive. EXCELLENT Breakfast — nice selection of hot/cold options. Very friendly staff.

Clean hotel with excellent and efficient staff. The included buffett breakfast is miles ahead of the competition. Clean rooms with everything you could ask for. Convenient location is near to all kinds of restaurants and plenty of fast food options too. East to get to off the 401 and very easy to get back to the highway in the morning. This is a must do hotel if staying in the Cornwall area.

This was our first time to Best Western, Cornwall, ON. An excellent choice with a modern clean room, friendly and helpful staff, and easy off and on the 401 for our travels. Definitely would stay there again.

I have stayed here many times and it is by far one of my favorite hotels. The rooms are always consistently clean, the beds are comfortable (I even bought a BW pillow to take home). The breakfast is probably one of the best you will find ata BW anywhere, since their restaurant is one of the best in Cornwall. I will always stay here when I am in Cornwall.

I have stayed at this hotel in the past and it's always been consistently very good. This time it was great! They have renovated and added to the hotel. We had room 173. It's way at the end of the hotel but the room was huge and had really high ceilings, a sitting area with a gas fireplace and a sofa bed. The bed was a king with a great mattress and nice pillows. The dressing area/ office is you need it has a huge closet a mini fridge and a microwave. The bathroom is HUGE and has 2 sinks. This room was a wonderful honeymoon room except for the small bathtub. It should have a walk in shower and Jacuzzi tub. Somewhat of a let down considering the rest was lovely! It also has a good gym and an outside swimming pool with tables, chairs and sun shades. Breakfast buffet was really tasty and kept fresh. The hotel is close to all types of restaurants, and retail stores. Close to the new causeway to the states. Great service! Pet friendly!

We had been at this Best Western before and it felt tired. Without realizing we booked the same place and were impressed with the updates. The room felt newer and fresher linens, bed, and carpets, the outdoor pool was nice, clean and improved, and finally the breakfast was good. Our experience there was improved! Good job on the updates.

My wife and I stayed here overnight on way to Prince Edward Island, and found everything to be superb! The customer service, the cleanliness, the breakfast that was complimentary with overnight stay and not to mention an excellent dining room experience for dinner. We highly recommend this facility and plan to stay here on our way back home!

Stayed overnight during Canada Day. Friendly, helpful staff. Room was spacious, nicely designed and had usual amenities. Hotel also has excellent restaurant reviewed separately. Room even had electric fireplace.

We stayed 1 night on are way to Quebec great hotel. Front staff great checked in early with no problems. Room was great on lower level quiet. Breakfast was good hot food and cold food very nice.Would stay again.

very clean, looks like it was just updated, the room we got was excellent. very large. the staff was great. Was pleasantly surprised at the great variety they had for breakfast. Disappointed couldn't use the pool, was closed to pending weather issues. Would come back.

clean cozy and calm, are some of the good points on that place. Easy to access place and close to all types of restaurants. The lounge bar restaurant fron the hotel is a very cool place also. Warm welcome and very warm looking and feeling lobby

About 7 yrs ago we were returning from Charlevoix PQ region to Ontario. It was a stormy day/night but we were expecting a range of hotel choices on the west island. Nothing but a fully booked one (since then a few hotels are springing up). Cornwall was next and it was 8pm by the time I checked us in. The Best Western (this was before it became the Parkway Conf etc) felt like a refuge after that drive. I was greeted by a warm and friendly older gentleman who offered me their luxury 1 bdrm suite (honeymoon suite?) at a reduced rate. I kindly declined and asked for the double queen. To my surprise he decided to give the suite to me for the same price! I wish I had noticed his name, I would have thanked him afterwards. Needless to say it was quite a special treat for a couple of weary travellers. Marble bath with double headed showers, separate dressing area, lovely living room etc. This is how we were introduced to the hotel. It was a very rare incident I'm sure. We ate in their Hops & Barley lounge and had a wonderful dinner. We recently stayed again but in a regular double queen room. It was spacious, clean and perfect. The H&B lounge is an attractor. It's done in a cozy old style, comfortable armchairs, even an old stuffed moose head over the fireplace, and a log wall. Great place to relax in the evening. The staff were very courteous and accomodating both at dinner and breakfast. This hotel will always be our stopover between Barrie and Montreal.

The hotel was a pleasant surprise. The room was clean and comfortable, staff was super friendly and helpful and the fitness center was by far bigger and better equipped than most hotels I have stayed in. I had to drive 30 mins to and from the office I was visiting from this hotel but it was a pleasant drive and the hotel was well worth the drive. the area the hotel was in was nice and the Cornwall park was great to get out and walk after a long day of working.

Stayed last nights & couldn't be happier about the staff at the front desk. Everyone was very friendly & seemed happy to be there. The breakfast staff was amazing! Very helpful & seemed genuinely caring! Stay here if you are coming to Cornwall!

I've stayed at this hotel many times and will continue doing so when in Cornwall. Great buffet breakfast and very nice restaurant to order evening meals.Room is very comfortable. I highly recommend it.

This is our 4th stay at this hotel - we come here annually for a family get-together. The hotel is still consistently excellent with very friendly and accommodating staff. Our room this year was one on the first floor on the pool side (not the parking lot) and without a fireplace, but that doesn't matter to us. The room was absolutely spotless, even looking at all the corners in the bathroom. The room had been made up perfectly by Wendy and the other 2 days it was Denise and she kept it just as spotless. Even though the hotel was quite busy over the weekend, we were not disturbed by any noise, and we had a great sleep in the very comfortable bed. The hot breakfast buffet was still excellent, although very slightly scaled back from previous years. You can also order off the menu or get your eggs prepared the way you like, not just scrambled. Our only disappointment was the change in the restaurant from previous years - it used to be fairly up-scale and that is what we were expecting. Instead, it now it has a fairly limited "roadhouse" menu. We won't bother eating dinner here again.

We spent the night in a beautiful luxury room after our Stag! The Jacuzzi was awesome and the room was amazing! Would definitely recommend this room to everyone and the price was spot on! Thank you so much for a great stay!

We generally stay at this location Great Sunday buffet which is included in the night stay Service is wonderful Rooms are clean Refrigerator could be set at a colder temp as it had no temp dial all in all very satisfied

Very nice staff at check in and check out. Clean room with plenty of outlets to connect when travelling for business. I was very impressed with the breakfast. I see many styles of continental breakfast but this one is top of my list. Freshly poached eggs, nice selection of items. When the buffet was out of eggs, the lovely staff brought some to my table when they were ready. I will use this location again when travelling to Cornwall for business.

Excellent service, reception desk, check out and charging stations for e-vehicles. The property is clean and well kept. The lobby is pleasantly decorated. Overall experience was perfect for our

Easy check-in and had a room upgrade as a surprise! Went to the sports bar for food and drinks with family & friends! Then a short walk back to a comfortable mattress. We had a welcome bracket and even a buffet voucher for 2 people which was a great way to start our Sunday

A group of 45 Red Hat Ladies joined from various cities on Wed. April 25th for a group function. The servers were welcoming, professional and so attentive to our every need. The food prepared which was a lovely selection to chose from was appetizing, plentiful and served to all on a timely manner. I would like to applaud the management for the staff he has chosen to keep his facility functioning like a top notch machine. Everyone was beyond pleased and I definitely when in Cornwall again will stop by for a mouth watering meal, served by attentive and happy staff. Five star rating is not high enough they deserve more. Do give it a try from a couple, family outing or a large venue I am certain you will receive the same service we enjoyed.

Too far a drive for one day so we booked a deluxe room and were not disappointed! Our dog was with us and the hotel was very accommodating. Beautiful grounds and good parking. We had a king bed with a separate living room where we enjoyed a delicious dinner from room service. We are staying there again on the way home Monday.

have stayed before and continues it be the best accommodation in Cornwall. Staff are pleasant, accommodations very nice, and the hotel is quiet at night. The only small negative is the buffet breakfast which is not very hot.

This hotel is very Cozy. The staff are Very warm and friendly. Our room was very clean and the beds were very comfortable. The free breakfast was amazing and the dining room was rustic and cozy. We came as a group of 30 and their online check in was issue free. I highly recommend this hotel.

I booked this hotel through Priceline. I booked a Jacuzzi suite but when we arrived, we did not have a jacuzzi room and there were none available. Needless to say, we were disappointed. The room was beautiful and very spacious. Largest bathroom I have ever seen in a hotel. Double sinks are a nice touch. Even had robes for us to wear after bathing. Nice fireplace and the bed was super comfy. The only complaint, minus the missing jacuzzi, was a distinct odor of mildew in the room as soon as you opened the door. I got uses to it after a bit. Just too bad in a beautiful room. The included breakfast was amazing. The bar area is very cute. Will definitely go back again, but we will ask for a different room.

We have stayed here various times, always in winter, our on route stop over. It's always a fun experience for us after harrowing driving experiences in winter conditions. The staff are always friendly and helpful.

Very friendly staff but the property itself looks a bit tired. It would certainly improve its look by a lick of paint. There are more than enough car park spaces as well, good food in the hotel bar, very big portion as well.

A great, and very dog friendly, place to stay! My only was the hotel dog friendly but the staff actually interacted with my dog - we were both made to feel really welcome. The breakfast buffet was hot, tasty and the staff were wonderful.

I would definitely stay here again. Very pet friendly. The breakfast was amazing! They gave us a tray so we could eat in our room. Room service for dinner was also very fast. There is a good grassy area outside to walk the dogs.

This is a great location to stay when wanting a location close to the highway without being too close. The place is pet friendly, has a buffet breakfast included in the stay, and each room has an extra inside door which blocks almost all hallway noise. My only problem is the beds are a little on the hard side. Good for a one night stay but I wouldn't be able to handle more than that or I would have a sore back.

This is the cleanest hotel I've ever stayed in, with very thoughtful and polite staff. The rooms are extremely comfortable, and I go out of my way to stay here. The quality of the breakfast (which is generally complimentary) needs improvement.

We booked a stay the the Cornwall Best Western to be closer to Upper Canada Village which we visited to see the lights. We took our dog and were surprised by a welcome package for her including dog treats and extra towels. Attached restaurant and bar was quaint and clean with a very comfortable lounging area with small tables and arm chairs. Great hot breakfast included in our room rate as well- such a great over-all experience.

I am reissuing this review - as on the last one I mistakenly provided an overall rating on 1 and it should have been 5 - apologies * we have stayed at this facility on several occasions and we keep coming back - great facility - great location - super friendly and accommodating staff - pet friendly and welcoming location - love the rooms at the far end of the hotel - most recently room # 171 ( fantastic ) - great value

Honestly! We've stayed at a lot of hotels, as avid travels. This one in particular we really enjoyed and actually wished we had more time there. After a 12 hour white knuckle kind of drive to get to our half way point between Windsor and Vermont, we were only disappointed at our very late arrival and lack of ability to enjoy the hotel longer. As soon as we walked in the beautiful decor, warm lodge at Christmas type feels and kind staff were only the beginning of how comfortable we felt. The rooms were very nicely appointed with a beautiful fireplace in or room, they even took time to leave a treat, doggy and other amenities for our pooch too! Sometimes it's the little things! We were super close to an exit making it easy to bring the dog out. Also... CAA members dogs get a free stay! Right off the main exit of the highway, plenty around food, gas, Starbucks. We were really happy. Food in the main bar was quite good, honestly better then expected for hotel. I felt very much like we were in a nice restaurant. And breakfast considering it is free, was a fantastic way to start our journey to Vermont. If we are ever in Cornwall again... we will be sure to stay with you again. Thanks for everything!

This was one of the best romantic getaways we've had. We stayed in a suite with a fireplace and jacuzzi. Minor problem with the heater in our room was fixed promptly. The King Sized bed was so comfortable! I would recommend asking how to work the jacuzzi before you start filling it. We struggled with getting the plug to stay plugged and there were no instructions on how to work the buttons and knobs. The breakfast included in our room was definitely the best we've had at a hotel. The food was fresh, there were lots of choices and the service was super friendly. While the hotel has a rather dated decor, it is clean, comfortable and cozy. There is none of that generic hotel chain feel! We will definitely be back!

The last time we stayed here was 2011. The hotel is just as nice now as it was then. They have updated some of it but have kept the best parts the same. It is such a quaint hotel. We love it! The staff are always very friendly, helpful and professional. Will stay here any time we are in Cornwall!

If you want an affordable and comfy stay with a very good breakfast this is the place to stay. Close to everything and very comfortable. We were there during the Christmas holidays and the hotel restaurant was closed but they had a list of close by eateries that were opened and a list of others that would deliver also. Great service. We have stayed there many times and have never been disappointed.

Amazing staff and great service would definitely recommend this place to anyone. The food was amazing the rooms were very comfortable and overall very accommodating. Close to everything you need and do much more

Great facility - great location - super friendly and knowledgeable staff - pet friendly and welcoming facility - we enjoy the dining room when we have had the occasion to eat there - and we love the rooms at the far end of the hotel - most recently room number 171 - fantastic. great value - as we said - we keep coming back

We have stayed at this facility on several occasions and we keep coming back - great facility - great location, super friendly and accommodating staff - pet friendly and welcoming location - love the rooms at the far end of the hotel - most recently room # 171 ( fantastic ) - great value

The Hotel was very pleasant to stay and the breakfast was wonderful. Very clean and the bed was very comfortable. The price we paid was very fair and the staff was extremely helpful. I would recommend This Hotel was very nice.

My go to location when in Cornwall. Location is easily accesible and rooms provide space for my family of 4. Have been going to this location for 10 years. My family looks forward to the location each year.

Travelling in a terrible snow storm we were compelled to stop for the night. Being this hotel is close to the highway exit and pet friendly we inquired about getting a room. They had an upstairs double bed available; however, this wasn't feasible for me being there isn't an elevator in this establishment. Sadly I can't do stairs. Kindly and without hesitation, the clerk upgraded us to a room in the main floor at no extra charge to accomodate us. The employees at this hotel were all welcoming and extraordinary. The only disappointment was the buffet breakfast. It wasn't appetizing. The coffee was of poor quality, the scrambled eggs were watery, the Italian sausage salty, the hash browns oily and the bread pudding tasteless. Apart from the breakfast all was perfect.

Would stay at this hotel whenever I visit Cornwall. Friendly service at every turn. Staff always smiling and attentive. In an area close to amenities as well. Enjoyed the Christmas decorations throughout downtown, very impressive.

Although the decor is dated, the hotel was clean. Our bed was very comfortable. The water pressure in the shower was good. Our room had a jacuzzi that was huge and a fireplace that made the room cozy. All of the staff are very friendly and courteous.

Clean & comfortable room, friendly helpful staff. Was staying for a group Christmas party. Banquet food was excellent. What more can you ask for?! Very happy. Would stay again, in fact have re-booked for next year!

We went there stayed 2 nights the staff and Restaurant is amazing. Close to everything nice pool and the food is great. I definately recommend this place comfy affordable and worth it. The rooms are very coozy and comfortable. The front desk staff always there with a smile and very helpfull.

Enjoyed our stay (only one night) very much. Staff is very friendly and helpful. Excellent breakfast and hotel has an excellent in house restaurant which we have used on previous trips. Also there is an in house bar.

The room I stayed in had bed bugs. Only stayed one night. As I was returning home I had itchy welts on arms legs, chest and head/neck. Stayed at this hotel many times and never had an issue. This location is always busy, they may not be doing the proper upkeep.

Comfortable, cozy and very affordable. Totally enjoyed our stay. The complimentary breakfast buffet was a great bonus.Have stayed here in the past but in a different room, enjoyed that stay as well. Would definitely stay here again in the future.

Lovely hotel - very pet friendly. Our dog loves the "welcome package" that he gets (cover for the bed, his own towel, poop bags and 2 dog biscuits). We usually get a second floor room facing the parking lot as my daughter LOVES to curl up in the window and we just adore the second inner door that blocks out the hallway noises. Makes us feel like we're home.

The Cornwall, Ontario Best Western is great experience and a wonderful place to stay. The hotel is welcoming and comfortable. The staff is very accommodating. I have no hesitation in recommending this location.

Affordable rate. Welcoming front desk. Clean rooms. Breakfast is included and it's not just a couple of things. Eggs, sausage, oatmeal, muffins, waffles, fruit, yogurt and other good things! Check out was quick. Centrally located.

Work suggested this property and I was very pleased with the site - extremely clean and everything in excellent working condition. Entire site very well cared for and service offered with a smile!! Also pleased to discover no language barriers!

Stayed at this property over a cold weekend in November. Despite the time of year and the weather, the hotel was quite busy. The hotel was well staffed for the number of people there and all the staff I encountered were friendly and accommodating, especially in the restaurant. I had a queen deluxe room at the end of the west wing, the most striking aspect of which was a large wood burning fireplace. Alas, no wood was provided to try it out (probably a good thing) but the room did have a faint but not unpleasant, wood smoke smell, The room was large with ample seating and six lamps so visibility was not an issue. The bed was comfortable (no pits), there was a small food prep area with a microwave and bar fridge and ample hot water. Best part of the room was that it was quiet. Even though there were kids running around in the hall, the room had a double door entry which blocked out all but the loudest noise. The AC/heat unit worked very well and it too was quiet unlike most hotels. The windows in the room were screened and could be opened when the weather is warmer. I ate all my meals in the restaurant and both dinner and breakfast selections were ample and reasonably priced. The atmosphere of the property is more lodge-like than hotel as the dominant decor is heavy wood beams and dark colours. The room furnishing were also wood (pine). That along with the fireplaces everywhere made it perfect for a cold fall weekend. Lots of parking, internet worked fine and there is a fitness room with newer equipment. A separate card is required from the front desk to access the fitness room. This is a bit inconvenient but it ensures only people actually using the equipment have access to it. If you are travelling to our through Cornwall and need hospitable accommodations, I definitely recommend staying here.

My oldest brother's birthday brought us to Cornwall. The first time in 40 years the 4 boys came together. The wife and I were the only one staying at the hotel. The staff (Karen) at the Best Western, in Cornwall, suggested to bring all 14 people in for breakfast. We did and it was wonderful, we even had our own private room in the breakfast area with a large table and a beautiful private waitress named (Wendy). She suggested to us, a family and friend photo in the front lobby. As we all agreed, she moved 4 large chairs to accommodate the 4 boys sitting in front and the rest in the back. Beautiful photos......that will last a lifetime. We can't thank you folks at THE BEST WESTERN enough. See you all soon...Harold Koolstra

This is a really nice, quaint hotel that doesn't feel like it belongs to a big chain. The charmingly dated decor and furniture was not a bad thing at all. I thoroughly enjoyed my stay and would happily come back here again.

This was my first time in Cornwall and staying at the Best Western. Great location, great amenities and friendly and very helpful staff. Would definitely recommend staying there and I myself am planning it again

Best Western has a very nice facility for business use with ample board rooms. The restaurant & bar are well staffed with wonderful people. The entire facility is very clean and welcoming. I would recommend staying here for pleasure of business. One of the nicest hotels in Cornwall.