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Best Western Plus Hotel Brunswick Bath, Brunswick

4.0/5  - basé sur 505 notations.
71 Gurnet Road, 04011-9328, Brunswick, United States - Ver el mapa
Best Western Plus Brunswick Bath - Vista Exterior El Best Western Plus Brunswick Bath se encuentra en el centro de Brunswick. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Escape de todo con la mayor facilidad en nuestro hotel de Brunswick, donde los huéspedes podrán encontrar habitaciones con bañera de hidromasaje y una suite nupcial. Adéntrese en nuestra piscina de agua salada con cascada, el lugar perfecto para comenzar sus vacaciones. El centro comercial Freeport Outlets se encuentra igualmente en las inmediaciones y es el lugar perfecto para aquellos que deseen encontrar excelentes gangas y los aficionados a las compras. Todas las habitaciones cuentan con cafeteras Keurig®, lo que le permitirá obtener su dosis de cafeína antes de visitar el campo de golf de Brunswick o el enclave histórico estatal de Fort Popham. Tanto si se encuentra aquí para visitar Brunswick Landing, el puente Cribbstone, Bailey & Orr’s Islands o Bath Iron Works, es vital contar con un hotel que ofrezca una fantástica ubicación. El colegio universitario Bowdoin se encuentra igualmente en las inmediaciones y nuestro hotel de Brunswick ofrece un fantástico enclave para visitar a sus seres queridos en el campus, el profesorado o el personal de viaje en la zona o aquellas familias que tengan previsto asistir a una ceremonia de graduación. El Maine Maritime Museum y Bailey and Orr’s Island son otros de los lugares que no debe dejar de visitar durante su viaje, tanto si es de placer como de negocios. Tómese algo de tiempo para visitar estos enclaves durante su apretada agenda. Los viajeros de negocios suelen escoger nuestro hotel de Brunswick por la clara orientación que ofrecemos a la comodidad, lo que le hará sentir como en casa independientemente de la duración de su viaje. Aquellos que se encuentren de viaje en la ciudad para visitar el Hospital Midcoast, el colegio universitario, Molnlycke Health Care o General Dynamics/Bath Iron Works podrán disfrutar de una amplia y apacible habitación. Situado junto a la carretera nacional 1 y la carretera nacional 24 a solamente 15 minutos de los centros comerciales de tiendas directas de fábrica, somos conscientes de la importancia que juega la ubicación durante su viaje de negocios. Este hotel recién renovado de Brunswick incluye también un desayuno gratuito. Comience su mañana con gofres calientes y pasteles dulces, fruta fresca, cereales, yogur y café 100% Arabica o jugos fríos. También incluye productos sin gluten. La piscina de agua salada es otra refrescante opción para romper su rutina de la mañana. Si se encuentra aquí durante un romántico viaje, no deje de reservar nuestra suite nupcial con bañera de hidromasaje con forma de corazón. Disfrute de su estancia en nuestro hotel.

Best Western Plus

Hotel Brunswick Bath

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
    Seguro
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2017
Basado en la opinión de 505 huéspedes
NOTA EMITIDA
Excelente
239
Muy bueno
157
Normal
53
Malo
30
Pésimo
26
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
34
De negocios De negocios
49
En familia En familia
199
En pareja En pareja
187
En solitario En solitario
19
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Good Re Modelled Chain Hotel"

4
06/11/2018

We stayed for one night in October during our 15 property/21 night New England road trip, so this review is relatively objective. Easily found with good parking. Friendly and efficient staff. Good sized twin Queen bedroom, which was clean, comfortable, and as expected with BW Plus, well equipped. Low wattage bulbs made the room feel slightly gloomy. Perfectly adequate, but basic hot & cold buffet breakfast. Excellent value with a magazine coupon.

KerryB2381, Owner at Best Western Plus Brunswick Bath, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Quiet gateway to the Harpswells"

5
04/11/2018

This Best Western is set back from Route 24, providing for quiet. Route 24 itself is a quiet road, so not lots of traffic here. Lobby is very welcoming. Sophisticated decor. Low lights. Feels like a class act. As at all Best Westerns, room was large. Super comfortable pillows and mattress. Nice lighting in bathroom. And what can I say about the breakfast buffet? A most attentive staffer made sure that everything was up to snuff. There was even fresh, cut fruit. My husband says the eggs seemed just made. And there was a waffle machine, which I have never experienced in a BW. Fall decor outside, such as mums and pumpkins graced our October visit. But best of all - LOCATION LOCATION. If you are planning to car hop in the Harpswells, this is the place to do it from.And Brunswick is close by for restaurants and cinema. In fact, there is a Regal Cinema just 3 minutes north from the hotel. I am looking forward to my next visit.

KerryB2381, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Decent Value"

4
31/10/2018

Well run BW- location not in walking distance of anything, but convenient enough for coast and Brunswick by car. Everything else is pretty standard - clean rooms, passable breakfast and easy parking- good value

"repeat visitors"

5
31/10/2018

We have been in New England before. For our touristy excursions, this motel is well placed so that we can get to many destinations easily. The staff are friendly, the rooms clean and pretty. The location is easily accessed from the major roads.

"B&B"

5
31/10/2018

Great room. Great service and great location. Registration was a breeze when I registered from another Best Western hotel. Directions to the hotel were very accurate and the hotel was very convenient to a major interstate.

"Perfect for visiting Bowdoin College"

5
31/10/2018

In terms of location, value and comfort, this is a perfect place to stay when visiting Bowdoin. We've spent at least a dozen nights here and never been disappointed. The breakfast is not fancy, but is generous and offers plenty of choices. The staff is unfailingly helpful and welcoming. On this last stay, our room had a little deck that looked into the woods. Lovely.

"Looks good"

4
31/10/2018

Nice property but a bit away from Brunswick where there are ample restaurants to choose from. Not far from Bath. If we were coming back to the area we would stay here. Really like the coffee machine in the breakfast area. The public areas could use refurbishing.

"Very nice motel"

4
26/10/2018

Very nice room, far enough away from the bustle of Portland, yet close enough to everything. Shopping, sights, etc.. Has a wonderful “in the country” feel. Take a trip down the road to Bailey Island. Spent a whole day there, and it was fantastic.

"Maine Trip"

5
25/10/2018

Had a great stay. Friendly helpful staff. The room was clean and had all we needed in it, enjoyed the free wifi. Had a great breakfast, overall great service. Close to local shopping and dining. Enjoyed our stay.

"Brunswick Maine Best Western"

5
24/10/2018

The Brunswick Bath, Maine Best Western is a terrific hotel. We've been there a couple of times and have always been very satisfied. Great staff, great customer service, great rooms and free breakfast.

"Convenient location"

5
24/10/2018

We could stay at this location and go in any direction for our various Maine sightseeing venues and be within a reasonable driving distance to and from. Clean, comfortable rooms and friendly staff make it an even nicer stay.

"Nice hotel"

5
24/10/2018

We only stayed here one night, but we enjoyed this hotel! Clean, nicely appointed, very good free breakfast. The location is very convenient, close to restaurants. The college is just a short distance away.

"Comfortable"

4
12/10/2018

On a drive down 1 Maine coastal road. This place seems good spot for night avoiding high coat hot spots. Easy to find and formalities easy. Room large and comfortable. WiFi good. Included b'fast has usual.

"Great as usual"

5
06/10/2018

We were travelling through New England and needed to stay between Bar Harbour and North Conway, so being a long time fan of Best Western we booked at B.W. Plus Brunswick/Bath. As usual, all was clean and tidy, staff were all polite, helpful and friendly, our room had a huge comfortable bed, and our visit was all rounded off with a brilliant breakfast, to see us on our way. Thanks Best Western!!!! (Let you into a secret, I paid with points I earned staying in other B.W. Hotels. I have found all their Hotels are good value, a good standard of cleanliness and comfort, plus if you save the points!!!!!!)

"Best Western Brunswick"

5
01/10/2018

Everything was great about the stay from the check in to the rooms, internet, staff, decor. The breakfast area was nice and clean. Food was standard fare but good. Just a pleasant stay. Would definitely recommend staying here.

"Nice hotel"

4
29/09/2018

Nice hotel, good breakfast. Slightly older, but still nice. Gentleman at front desk helpful and provided change for washer/dryer. Stayed after trip up new England coast on way to Acadia. Easy check in and check out.

"Brunswick Bath"

3
25/09/2018

The property was more remote than we anticipated but the staff was great. However, the hotel looked “tired” and need some TLC and a deep cleaning. The breakfast was the normal sort of fare with sweet buns, eggs, sausage, potatoes, cereals etc.

"passing through to visit a college"

5
17/09/2018

Navir, the receptionist was so accomidating to us. He not only was polite and kindhearted, but understood our situation of needing a last minute room on a tight budget! He came to our rescue and agreed upon an affordable price for us. Traveling with my daughter to visit a college and being too tired to make it home, made it necessary to find a last minute room. Many hotels were completely booked. Navir really came to our rescue! The hearty breakfast, clean room, and friendliness of the staff was very much appreciated! I know where I will be choosing to stay as I visit my daughter over the next 4 years! Thank You!

"Very disappointing"

1
16/09/2018

We had stayed here once before and found it quite satisfactory. This time (Labor Day weekend), after looking at our room and the exercise area we complained about the dirt and messiness. We then watched the desk clerk, who said he was the only staff person on the premises, try and sweep debris off the deck of our room (including a doggie bag full of poop). After about an hour, we checked out and found a room elsewhere. The only good thing I can say is that the desk clerk tried to be as helpful and accommodating.as he could.

"Great location, great service and more"

4
10/09/2018

Never been to a Best Western Plus but now I know what the "Plus" stands for. When I stay at motels I always look for those extra little things that make our stay an enjoyable experience. This motel had it all; excellent service, friendly employees,great beds, large and clean bathroom, a large and comfortable breakfast room with a very good selection of breakfast items and a breakfast staff that are very helpful. My only regret was that we only spent one night !

"Dirty"

2
06/09/2018

I have stayed at Best Westerns before with no problems. This BW was in need of a deep cleaning in all areas particularly the rooms. We had dirty towels and one bed had dirty linens the first night and trouble with hot water. We were assured by the Saturday desk clerk that all issues would be addressed. When we got back for the night the room had not been cleaned and linens not changed and plumbing issue not fixed. The night desk clerk actually came up and changed the linens and we discovered that the mattress pad was bloody but sheets were not which means housekeeping simply put a sheet over the mattress pad and left. We did not see a manager the entire 4 days we were there. We could not get another room as the hotel was full. There were no hotels near that had rooms either. I gave my rating two stars only because of Ne the night desk clerk who changed our linens and Cheryl the person in charge of the dining area and food. Had they not been so helpful and professional I would have only given one star!

"The hotel itself is great"

4
19/08/2018

We had a great two night stay, August 17-19. The room was big, clean and quiet. The front desk staff was polite and very helpful Friday when we checked in. The only disappointing thing wacky 6:15 am the breakfast staff person was very loud. She talked very loudly, sang loudly and band the cabinets loudly at 6:15am. Otherwise a great hotel.

"Weekend getaway "

5
18/08/2018

Beautiful and well maintained facility. The hotel staff is very friendly and accommodating to your needs. It was nice to find a pet friendly hotel that did not over charge you for multiple dogs. Great location to explore the seaside. I would highly recommend this Best Western.. This Best Western has a wonderful breakfast from 6am - 10am each morning.

"Excellent location"

5
18/08/2018

This hotel is located in a small town about 25 minutes outside of Portland and gives you the opportunity to see more of the area than if you were staying in Portland. The facility was very clean, attentive to all details and provided an excellent hot breakfast. we really enjoyed having restaurants, places of interest and shopping close as well. The town itself is charming and is the last stop for the Noreaster Amtrak from Boston.

"Was ok"

3
15/08/2018

We stayed here for 2 nights, room not bad was clean, the mattress toward near the wall was bad needs to be replaced. Other bed not bad. Had to ask for hand towels. Pool was ok. No towels had to go get them from desk, because bin was empty. Breakfast well I had better. The 1st morning the worker Cheryl was very good and on top of everything. Breakfast was ok that morning, but next morning(today) was terrible it was left over ham which was hard & dried. The eggs were over cooked. The place needs updating. Otherwise not bad. The service could be better, when we checked out the lady at the desk did not ask how our stay was or anything. We stay at most Best westerns and we were a little disappointed with this one thinking it would be top because it's a plus one. Overall it's was not bad. I give it B-

"Wow - what a stay! "

4
15/08/2018

Stayed here for 3 nights and had an excellent experience at the Best Western Plus Brunswick Bath. The rooms are a healthy, sensible size and were extremely clean and tidy on arrival. Check in staff were extremely pleasant and allowed us to check in early, which was helpful! The breakfast was by far the most plentiful and fulfilling breakfast that I've ever had in a hotel. There was so much to choose from, not to mention Cheryl's daily fresh pastries! She was extremely pleasant and welcoming. Hotel was ideally located close to main roads and Brunswick town centre. In a fantastic area. Would definitely stay again!

"Excellent area and hotel to stay"

4
13/08/2018

this hotel is centrally located for our yearly lobster trip to Maine. The staff in the hotel are very nice and helpful, they can't do enough for you. I especially love all of the stores in the area, including Starbucks.

"Great Choice"

5
09/08/2018

We enjoyed our stay at Best Western of Brunswick, ME. It is set back from the road, so it was quiet. I felt safe with the interior access. The front desk attendant was helpful and at least attempted to find answers to my questions. The air conditioner and refrigerator worked well, which was great since a heat wave had settled. The breakfasts were good and well maintained. We were close to shops, restaurants, and major roadways. Considering other lodging in the area, they were priced affordably. They met the purpose we needed, and it was an overall good experience staying at Best Western.

"Smelled like an ashtray"

2
06/08/2018

My bedroom faced the back of the property and folks smoke cigarettes there, because our room smlled like a dirty ashtray (I suspect the smoke was drawn in through the air conditioning unit. My travel companions had a different room on the first floor and they said it was quite loud, and they also came home with flea bites on their ankles (this was the first stay of our travels, so it couldn't have come from anywhere else). No towels were stocked at the hotel pool, and the desk was often empty leaving folks to going looking for or wait for help. I would not stay here again or recommend it.

"Loved it!"

5
04/08/2018

We were welcomed and everyone was super friendly. We were only there 1 night-just a rest stop on our itinerary but won't hesitate to stay longer the next time we're in Maine. The entire property was clean and the room was a good size so we didn't feel cramped. My only suggestion is that it would be nice to have some benches outside to sit on and look at the stars.

"Super job by the afternoon's clerk Pooja"

5
31/07/2018

We had a long drive to get here. We were tired. They could not find our reservation but I couldn't find my confirmation. But she gave us the room at the rate we were originally quoted. She was wonderful. Our room wouldn't open and she spent about 20 minutes trying everything she could to get it open. To no avail. So she found us a room right next to the elevator because my wife was on crutches. She is a wonderful addition to the staff at this hotel.

"A very clean, quiet pet friendly motel."

5
30/07/2018

This was our first stay at this Best Western while visiting family. The hotel is very clean, quiet and comfortable and we plan to stay here again when visiting family. It is close to restaurants and about 8 miles from the water. The staff was very friendly and helpful!

"Great location. Good price."

5
27/07/2018

Close to the airport, Portland lighthouse, awesome shopping, and excellent Maine Restaurants. Vacationing in Maine, we took advantage of all these options. I will definitely use this hotel again when in the area.

"Our got to place for out of town guests and ourselves"

5
26/07/2018

It's a solid hotel with competent staff at reasonable prices. The breakfast buffet is better than average. We put our guests here when our house is overfull and we stay here ourselves until our home has running water restored when we arrive in the spring. The indoor pool is a nice plus that we haven't used in a while.

"Misleading Reviews"

1
25/07/2018

Hotel was dirty and certainly not worthy of accolades that were present on other reviews. White coverlet had brown streaked stains on the bed. When asked for more linens, the front desk gave us a different comforter with larger stains. The Keurig coffee maker had mold in it... I didn't take photos of the bathroom, but it was filthy. It would appear that the ratings are artificially inflated--there are lesser rated, but vastly better properties to choose from, I'm sure.

"Quiet & comfortable"

4
22/07/2018

We stayed for 5 days at this location and found it to be comfortable & clean. The property does have some age, our bathroom door for example had apparently been damaged some time prior & it was patched & painted over. The bathroom was not appointed ideally for today's traveler. A pedestal porcelain sink had no counter & the small shelves in the bathroom were not sufficient for keeping necessities we would use daily at had in the bathroom so we had to often put things out in our room. The room had a larger refrigerator freezer and a small microwave and the climate control was excellent. The bed was a bit soft for our liking but overall we rested well. The location is pet friendly as well. They have a very nice breakfast area and the staff person was VERY attentive. We would stay here again , just one entry exit driveway but just off a business district which has many amenities available.

"Beautiful"

5
20/07/2018

This hotel was the most cleanest, well maintained, beautifully decorated hotel that I have ever stayed in, and I stay at a lot of hotels! Bed was very comfortable. We had to leave early so was not able to have breakfast there. Staff was friendly and helpful.

"Consistently excellent"

5
19/07/2018

This is our favorite in the Brunswick area. Over many stays we have found the staff to be friendly, the breakfast outstanding, and the rooms well equipped and clean. The only negative is that the in-room TV doesn't offer the Hallmark channel.

"Nice motel in Cook's Corner area of Brunswick"

5
19/07/2018

This is a nice quiet place with clean and comfortable rooms, good amenities. The included breakfast included is also good. The location is very convenient for Brunswick, Bath, other mid-coast Maine destinations such as Boothbay Harbor.

"Fit the Needs"

4
15/07/2018

I was here with a group tour of Brunswick, Maine. The Best Western Plus met my needs. It was quiet and comfortable. Appreciated both microwave and fridge in room. Bathroom had phone by no fan! Throw pillows on bed had some dirt. The regular sleeping pillows seemed less than regular size were OK. Hallway air on Floor 3 was stale. Elevator got stuck for about 10 minutes but ringing alarm set it free-this is scary for guests. Front desk helpful and very good breakfast buffet. I'd stay here again albeit not within walking distance of anything!

"Quiet and nice"

4
14/07/2018

The staff was great, the place was nice...my only complaint was that the pool was closed while we were there...and that was one of the main reasons we picked that particular hotel. The breakfast was fantastic--lots of choices! Not a lot of places to take a nice walk in the morning, but it is quiet. It was close to the Joshua Chamberlain Museum and that's why we were here, so it met all of our expectations.

"Clean & Comfortable"

4
12/07/2018

As usual with Best Western Plus, we are very satisfied. Also, Pooja at the front desk was very helpful, particularly when she mentioned that we had accrued enough points for a free stay. This place is clean and quiet.

"Very Dirty "

1
30/06/2018

I don't usually write reviews but i have to on this one! I don't understand how this hotel got a 4star reviews?!. We were assigned to have a room on the first floor. When we enter the room, first thing I noticed are the beds. Lots of tiny hairs. It could not be a human hair because it's thin and short. And then I looked closer and sure enough, its a dog hair. And its on the pillows, on the bed, on the floor, or the furnitures. All we can figure out is when they clean the room, they put everything on the floor but the floor is dirty so there you go! We usually take our shoes off and just walk on our socks. But my husband noticed that his socks got coated with hairs from the carpet. The bathroom has dog and human hair. Same with the pillows. And the sheets and pillow cases ate very thin and old. They never wash the top sheets because it is dirty and has stains.. coffee maker is disgusting!!! It was so frustrating.. so we asked to have a different room. They tried calling us but it would ring but we couldn't hear anyone on the other end. I tried calling the front desk but the phone has no dial tone. Finally they came to our room and change us to a different room. Not so hairy. But still, the sheets are dirty. So we said you know, just one night.. its okay.. we just put the top cover down and only use their thin sheets. Breakfast: Went between 9am -10. Most of the food are gone. Waffle maker been having problems.. they have hot pans but no food in it... The outside if this hotel looks fancy but don't let it fool you. Even the pictures on their site. It looks good in the picture but not in real life. They're probably taken when they first build it but man!!! Its the sort of place where you feel dirty just touching anything. DO NOT STAY HERE!!!

"Quiet Location"

5
03/06/2018

We had to book at the last minute. A very warm Saturday in June is busy in this area of Maine, so we were grateful that this facility had a room available. Melissa worked with me on the booking. She was determined as my cell connection kept weakening. We were very appreciative of her efforts, for the hotel was full the night we stayed. I think we got the last room. The clerk who checked us in was efficient and our room was ready when we arrived at 2 PM. The room was spacious, very clean, and well-appointed. The hotel sits back off the road, so it is very quiet. The breakfast room is large with plenty of tables. The eggs and sausage were excellent AND there was real, hot oatmeal with several toppings.The only negative comment is that the bathroom fan was very noisy. It came on when the light went on, a good thing, but that meant that the noise came on as well.

"guest"

4
01/06/2018

Was pleasantly surprised as we booked last minute. The place was very welcoming and nice. Interior was nice as well, seemed to be recently updated. Continental breakfast great, one of the best I've had.

"A great option when visiting Bowdoin College."

5
29/05/2018

This hotel is very convenient to Brunswick but nestled in the trees out of the main traffic. Within half a mile are coffee shops, big box stores, gas, and anything else you could want. 5 minutes gets you to Bowdoin College where we were attending graduation. The hotel is spotlessly clean, very comfortable, with an attentive and friendly staff. The breakfast was better than most of the buffet sort of breakfast with fresh mellons and other fruit, fluffy fresh scrambled eggs, make it yourself waffles , etc. The food was fresh, clean, good quality and well prepared. The facility in general seemed to be very well run despite a full house for the graduation and there were many extra touches that made us feel appreciated and welcome. Five star all the way!

"Great Hotel"

5
27/05/2018

This Best Western in Brunswick ME is a favorite of ours. It is conveniently located Pooja checked us in recently and did a fine job The staff is so friendly. The rooms are immaculate. Breakfast is great. We will return

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Joanne - Thank you for taking the time to leave such a kind review! We're so glad you enjoyed your time with us, and I sincerely hope that you'll be back to stay with us the next time you need a hotel in Brunswick, ME!

"Disgusting Fitness Center"

1
26/05/2018

Every piece of equipment is broken. Slime on the rubber floor tiles. It is next to the pool and the air in the center feels like the pool area. False advertising that fitness facilities are available for guests!

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear Kashohny, I'm sorry that you did not enjoy your stay and to hear that you were not pleased with the condition of the weight room! We try to keep our hotel in tip-top shape for our guests, and apologize for missing the mark during your stay. We want to assure you that this is not a typical situation for the weight room at our hotel. We will be sure to go over things top to bottom to make sure things are tip-top after all the guests who stayed here during this busy weekend!

"Brunswick Hotel"

5
25/05/2018

This hotel is conveniently located to downtown Brunswick. The hotel was clean and the staff was pleasant and efficient. The breakfast had a nice selection of eggs, link and patty sausages, bacon, waffles, breakfast pastries, fruit and yogurt. The woman in charge of the breakfast room did a great job. The only thing that detracted from it was there was no bathroom vent on the 3rd floor and the bathroom door always automatically would shut. This was just a minor inconvenience. I would definitely recommend this hotel.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
I'm so glad to hear you enjoyed your stay, that the staff took good care of you while you were here, and that you enjoyed your breakfast! We will pass along your comments about the breakfast attendants to our managers :) We very much hope you'll be back to visit us again soon!

"Best Western Plus Brunswick Bath-Not For Coffee Lovers!"

4
21/05/2018

A cut above most BWs, but priced accordingly. Breakfast spread is low-quality industrial type food., but most people seem to like that stuff. Work-out room is not much. Indoor pool! Who knew?. Rooms are clean. Microwave, fridhe and Keurig. Coffee choices are awful. powdered non-dairy creamer too. Yuck! Coffee in lobby is very, very weak. Starbuk's less than 1/2 mile down the road! Hooray!

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thanks for taking the time to leave us 4 stars, BeachInWinter2014~ Please be sure to stay with us the next time you are in need of a hotel in Brunswick, ME!

"Desk Staff used my credit card inappropriately"

1
15/05/2018

Stayed in February, discovered an incorrect charge on my card in March. I returned to the hotel to resolve this, but desk staff refused to acknowledge the error and made MULTIPLE EXCUSES why the charge should be there. I asked for a manager. Staff told me there was none on site, asked for my phone, and advised one would contact me. They would not provide me with a manager's contact info. Their mistake was not an honest one. With no other recourse, I then emailed my complaint to BW Corporate. Three weeks later, I got a response from corporate. Shortly after, the GM of this property (apparently they do have one) also contacted me. I was eventually refunded the overcharge, in late April, after a lot of leg work on my part. Suffice it to say that I had to earn the money back that the desk staff took from my credit card. Lesson learned: Check your credit card statements monthly, long after your stay, to look for incorrect charges. DO NOT STAY HERE! THE DESK STAFF ARE INEPT AT BEST AND DISHONEST AT WORST, AND WILL USE YOUR CARD TO CHARGE FOR ROOMS, AFTER YOU HAVE CHECKED OUT!

"Great Staff, comfortable room"

5
07/05/2018

When moving our business to Maine, we looked for a place to stay central to the various mid coast areas. WE PICKED THE RIGHT PLACE! Located perfectly to several coastal attractions, many major stores within minutes to get those 'oops I forgot it' things cheaply, and easy freeway access for travel. The staff here was second to none. Ready to answer any questions or give friendly advise as locals. Really enjoyed our stay. PS great breakfast spread.

"Perfect spot"

5
25/04/2018

Hotel was in a great location- easy access to get on and off the road and relatively near many great restaurants. Stayed here for two days. Place was clean, beds were more on the firm side. Breakfast area was phenomenal- first place we've actually seen the staff taking care of everyone getting breakfast. Internet was fast and reliable. Would stay here again!

"High degree of comfort and efficiency in Brunswick, Maine...."

5
09/04/2018

Has a pool and dining area but no dinner service, only standard breakfast included. Its near the center of Brunswick (4 miles) and all the restaurants. Many options so you will not be bored. The road in front leads to the scenic coastal roads. The cost is less in winter and shoulder season.

"Not worth it"

1
04/04/2018

Room smelled damp. Tub was dirty and sheets were either stained or dirty. Refridgerator made a high pitched buzzing noise when plugged in that was unbearable. Jetted Tub was advertised to be in the room but was actually in the bathroom. Black mold/mildew on the ceiling in bathroom. Toilet wouldn't stop running unless you pulled the lever up from inside the tank...when front desk informed they said thanks for letting us know.

Kerry B, General Manager at Best Western Plus Brunswick Bath, responded to this review
We're sorry you did not enjoy your stay with us! We would love to know which room you were in, so we can be sure to check out the issues with your room and bathroom. Please email [email protected] to let us know, as we take pride in our hotel and want it to be the best possible experience for our guests! Thank you for taking the time to leave us feedback. We hope you'll choose to come back and give us another try in the future! Best, Kerry

"Unbeatable value."

5
02/04/2018

Things that are good about this hotel: the room size and the pool. Things are great about this hotel: size of in-room TV and the grounds, for those who have pets. Things that are fantastic about this hotel: the delicious breakfast and, most especially, the staff. I cannot say enough good things about the staff. Super friendly, professional and effective. At this price point, for a pet-friendly hotel, this place is an unbeatable value.

Kerry B, General Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you so much for your kind review. We look forward to having you stay with us again if you are in the area.

"Staff used my credit card to commit fraud!"

1
26/03/2018

DO NOT STAY HERE! THESE PEOPLE ARE DISHONEST AND WILL USE YOUR CARD TO CHARGE FOR ROOMS, AFTER YOU HAVE CHECKED OUT! When I experienced this issue, I was told that I had stayed multiple nights. I stayed one night, during a winter storm. Hotel staff initially denied the fraud, then concocted another story when that one fell apart. I asked for a manager, and was told one would call me. This family is a bunch of crooks and should be deported back to the 3rd world country they slithered here from.

"Overall a nice business stay "

4
25/03/2018

Spent the night here while traveling for business. Nice and cozy rooms, ample/well lit parking. The fireplace in the room was kind of a pain in the neck to operate (if you want to adjust it while it's running you have to touch a pretty warm/hot handle to access controls). Instructions would of been helpful since I have never used one before!! Staff we're friendly but didn't know what an Ethernet cable was (I needed wired internet and wired internet was advertised on their site) but at least they tried. Overall a nice stay.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for taking the time to leave us this kind review, Daria! I'm glad you found the hotel nice and the staff friendly. We will pass along your feedback about the fireplace and ethernet to the appropriate channels, so that we may improve our experience for future guests. We hope to welcome you back to our hotel again soon!

"Dogs welcome, nice hotel"

5
20/03/2018

We were so pleasantly surprised by the Best Western Plus Brunswick Bath. The room was spacious and well-equipped. There was even a clothes line. The beds were comfortable and the floor was quiet. The breakfast was scrambled eggs, sausage, bacon, oatmeal, and waffles as well as the usual breads, cereals and fruit. They welcome dogs which was really helpful to us since we had our dog with us.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear packedlite, We're so glad you enjoyed your stay, your breakfast, and our pet-friendly environment! We hope to welcome you back again very soon! Best, Karen

"wonderful place"

4
04/03/2018

The rates are reasonable, the beds are comfortable, they have an indoor pool and they allow pets. They also have rooms with outside access for pets but not many so you should book ahead. The staff is very friendly and helpful and they have a great selection on the breakfast buffet. I stay there quite often when travelng to the Maine coast, they also have suites.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear Gary P, first of all, thank you for taking the time to leave us this kind review. We're so glad you enjoy your time with us. Secondly, I would like to thank you for being a return guest! We'll be sure to pass along your kind words to our staff, and we very much look forward to welcoming you back again soon!

"Overnight trip"

5
22/02/2018

We had an overnight trip that brought us to Maine. Not a lot of options, kinda a small town from what we saw. I stay at Hilton properties mostly. This place was clean, comfortable, quiet, great breakfast offering, great price, they get it right every time I've stayed here.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for the kind review, X9453PAjamesn! We're so glad you were comfortable and enjoyed your stay and breakfast. We will pass along the kind words to our staff :) Hope to welcome you back again soon!

"Winterstay"

4
06/01/2018

Friendly check in. Breakfast items good, sometimes things out or burnt and not replaced. Breakfast should be till 11am. Jetted tub had body odor that obviously was not bleached. Always stay here but jetted tub was gross.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for your feedback about our hotel. We value our guest's opinions and their suggestions on ways to improve our property! Sincerely, Karen

"Good value!"

4
02/01/2018

Wonderful experience! I stayed there with my family for two nightsI and we had a great time. I highly recommend it! Professional staff, good location, good amenities! Despite the extreme cold and ice, the location of the hotel next to the highway protected us from any bad adventures.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for the fantastic review, Vicki! We're so glad you enjoyed your stay. Please be sure to stay with us again on your next trip to Brunswick!

"Pet friendly?"

3
01/01/2018

For a hotel that claims pet friendly does not use pet friendly salt for winter operations. Found their snow removal and front entrance for icy conditions poor for customer safety. Two things that were a plus was the staff was very friendly and accommodating and the breakfast was a big plus.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear Ltdet1796, Thank you for letting us know about the salt! We will be sure to pass along your comments to property management team. We're happy to hear you had a nice breakfast and found the staff friendly and accommodating - we'll be sure to share your kind words with them!

"Pathetic indoor pool"

3
24/12/2017

Very small indoor pool and fitness room. Breakfast choices were better than the average continental breakfasts most hotels offer. The extra charge of 20 dollars per day on pet stay was too much (total $80). Specially we did not request any room cleaning. T

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear rucontois, Thank you for taking the time to leave us this feedback - We value our guest's opinions and their suggestions on ways to improve our property. I apologize that you were unsatisfied with the breakfast and did not enjoy our heated indoor salt-water pool and fitness center! Though we do feel our pet fee is rather competitive and even reasonable, we are also sorry that you found it prohibitive. We will be sure to pass along your comments to corporate. Again, thank you for taking the time to write this review, and we hope you'll visit us again on your next trip to Brunswick, to give us another change to exceed your expectations. Sincerely, Karen

"Stay"

5
24/12/2017

Stay at Bestwestern brunswick is excellent. All staffmember are doing great job. Rooms are clean. Pool and pool water great .staying at this property from long time always hase nice stay. Breakfast is delicious

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear 578niravp, Thank you so much for your kind review! It's always a pleasure to receive positive feedback from our guests. I look forward to sharing your comments with our staff, and hope to see you again on your next visit to Brunswick! Sincerely, Karen

"my stay"

5
19/12/2017

I couldn't have asked for a nicer time and I can't wait till I can afford it again, We loved the hot tub and the fireplace as well as the breakfast in the morning I even liked the coffee lol the staff was very friendly as well as helpful , The neighborhood was also nice and quiet

Kerry B, Front Office Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you so much for such a nice review. We hope you do get a chance to come back and stay with us again.

"Convenient location, great staff"

3
19/12/2017

Convenient location for mid coast Maine. Staff is very accommodating. Breakfast buffet is included with something for everyone. Indoor Pool for the kids.Depending on your room rate, I might give this facility different ratings. Our comp night would get a 4. The toilet seat hinges were loose and dirty. But the the bed was comfy. So, bottom line is well managed, very good location but a little worn, breakfast and pool for added value, a great choice if luxury is not one of your requirements.

"Very enjoyable stay."

5
13/12/2017

I had a very nice room. Even though my room was near the elevator and vending area, I never heard a sound from outside my room. The layout of the room was well thought out. The staff was very helpful and courteous.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for taking the time to write this review about our property! We truly appreciate the kind words :) Our staff tries to go out of their way to ensure all of our guests have a excellent stay. We look forward to hosting you again on your next trip to Brunswick!!

"Great location"

4
30/11/2017

This Best Western is near Bowdoin in Brunswick and also is very close to the decommissioned Naval Air Station. It is right on the road to some of Harpswell's best attractions, like the Crib Bridge and Dolphin Restaurant.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thanks for taking the time to rate and review our hotel, John! We're glad you enjoyed your stay, and we appreciate your 4 star rating. Hope to see you again on your next trip to Brunswick!

"Good, well cared for hotel"

5
27/11/2017

The setting is a quiet wooded area very near the needed amenities. Very clean rooms and good air quality. Pleasant staff and a great breakfast. The bed was very comfortable. The breakfast was much better than I expected.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for the kind review and 5 stars! We truly appreciate the kind words. We hope to host you again on your next trip to the area!!

"Cooks Corner's Best Hotel"

5
26/11/2017

This is the best hotel on the northern end of Brunswick. It is near restaurants and is on the way to the coastal islands of Midcoast Maine. I have stayed in Brunswick many time and this is my first time staying here. I will definitely go back in the future.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for the kind review, Frank! We are so glad you enjoy your time with us - our guests' satisfaction is very important to us, and we look forward to welcoming you back again soon!

"Buyer beware"

2
25/11/2017

We've stayed here before but this is probably going to be the last time. After driving 8 hours with our toddler and dog during the thanksgiving holiday, we arrived and was told that the dog friendly room we specifically asked for wasn't available. My husband called to confirm weeks in advance to ensure we would have the room with the easy access to outside. As you can imagine, we were extremely upset and the front desk receptionist had no idea how to handle this as there was no manager on site. She offered a $5 discount which was insulting and after going back and forth for at least 20 minutes they got rid of the pet cleaning fee. The rooms are grossly outdated and seems like pretty crappy handyman work. For example, there was a gap in the rug going into the bathroom and nails were sticking up, ready to poke my son's foot. tip: when calling to confirm asked for the name of the person you are speaking with so if there is an issue you can make sure to hold them accountable.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for taking the time to review our property. On behalf of our entire team, I would like to sincerely apologize for not meeting your standards. I will most definitely be passing along your comments to the attention of our General Manager. We hope that the next time you are in the Brunswick/Bath area you will give us another chance to not only meet, but exceed your expectations.

"Great place to stay!"

5
19/11/2017

We stayed here for three nights visiting family in the area, the hotel is beautiful, clean, welcoming staff, breakfast selection wonderful. Its in a great location, close to stores and resturaunts... The salt water pool was warm and the excersise room was great as well...would stay again for sure !

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear PRHOakland_NewJersey, Thank you so much for such a positive review! We are so glad to hear that you enjoyed your stay and that the staff took good care of you while you were here. We look forward to seeing you again on your next trip to Brunswick!

"Passing through - great hotel."

5
08/11/2017

My husband, 2 adult sons, and myself stayed here 1 night as we were traveling further into Maine. We arrived late after a full day of site-seeing in the greater Boston area. The check-in was easy; front desk staff was very pleasant. Our room was big enough for us; it was clean and the beds comfortable. The full buffet breakfast was excellent; it was the best we experienced for our 10 day trip. The offerings were meats (yes, more than 1 choice), eggs, fruits, pastries, milk, juices, coffee, etc. Check-out was quick, and again, the front desk person was nice. We would definitely stay here again if our travels bring us back to this area.

"Maine stays"

5
06/11/2017

Great place to stop. Central location allowed easy access to many diverse activities. Service, staff and amenities were excellent! Lots of great choices in complementary breakfast and plenary of seating allowing us to relax

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear alanez2017, thank you for the kind review! We're so glad you enjoyed your time with us, and very much hope that you'll be back to visit us again soon!

"Good Hotel, Great Breakfast Chef"

5
06/11/2017

Enduring an electricity outage after a windstorm, for our respite decided to move to a hotel. The Best Western had reasonable rates and a room. Prompt check in, the room was fine and well provisioned. It looked east away from the highway. The bed was comfortable; the bathroom is dated but everything (HOT WATER!!!!! Hooray) worked. Chef Cheryl (spelling?) runs the breakfast room. She deserves the Heisman trophy, no wait, that's football. I recommend she earn the Cheryl Trophy for serving the customers so well. This couple appreciates a good breakfast and a professional server. Two recommendations, the one flaw is room vacuuming is a tad deficient. A previous guest must have had a dog in the room, pieces of dog food were discovered in the blind spots under the desk and tables. Ventilation is underpowered. We had a warm day and even full cool on the AC was insufficient. Yet the room was still rather comfortable. The staff are cordial and helpful. It is a bit of a drive to central Brunswick yet quite manageable. Our electricity has returned so we are home; the three day Best Western stay helped us recover from three days in an unheated, dark, waterless house.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for taking the time to write this review! We are so glad you enjoyed you stay with us :) even under the circumstances of your stay :) I will certainly share your feedback regarding the cooling and the attention to detail when vacuuming with the appropriate team members. We hope to see you again soon, under better circumstances!

"Bus Tour Pick"

2
05/11/2017

My bed had hair in it and was dirty. The room was not clean. I had wipes with me and wiped everything down. Hotel was full and we had 50+ people on a bus tour and they had other guests. The bathroom needs to be redone. Two women using a pedestal sink and trying to find enough spots to put toothbrush and makeup was not possible. The spa tub is so high and out dated and dirty. We were staying here three nights. If the room was clean and updated it would be a nice place as it was a spacious room with micro and refrig. I wiped out a couple drawers to place my clothes in and hung up other items.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Brenda, We are so sorry to hear that your recent stay with us did not exceed your expectations! We appreciate your feedback, and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. - Karen

"Dirty bed, no security."

2
01/11/2017

I booked a one night stay here, King bed with "spa" bath. The room had the appearance of clean, but as I was setting my chargers up I noticed blond hair on the table and the comforter had someones short and curlies on it, as well as food crumbs. So basically house keeping just changes the sheets, and puts the comforter back on, no washes in between. Just what youd expect for $130 a night right? After throwing the blanket in the corner, I laid down to read. I heard the door lock beep, and someone enter briefly but shut the door before I could get up. So someone else has a key to my room, I really enjoyed lugging my computer and electronics around with me as I went out for dinner since I wasnt going to trust leaving them behind. The "spa" bath is large but the paint is peeling in several places and the home improvement store silicone job is catching moisture and grime. Wont be back to this hotel, thats for sure.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Adam, thank you very much for your candid review of your recent stay at Best Western Plus Brunswick. I'm sorry to your stay was less than satisfactory! Your feedback is extremely important; we will use your comments to improve our procedures for future guests. We hope you will come back and give us another try soon :)

"First Stay "OK" - Second Stay "Questionable""

3
22/10/2017

My husband and I recently stayed a couple of nights at this property after flying into Portland. Pros are that it was a lot less expensive than hotels in the Portland area. The first night we arrived kind of late... and the room was clean enough, bed was overly firm, but was okay for a night. We had a King room with a microwave and refrigerator and it had a decent full breakfast. On our last night before our flight home, I booked a room here again. I tend to request rooms on the 3rd floor where it is generally more quiet. The room we were given was nothing like the room we had the first night. The sheets looked as if someone had been laying on them. The pillows smelled like they had not been washed and the bed covering was stained. The room didn't appear to be very clean. I requested another room. We were given a room on the 2nd floor. That room was a "little" better, but the bed covering had what appeared to be an unwashed small blood stain on it. I refuse to sleep in something like that. We were then given a room on the 1st floor. It was late and we were tired, so I was not looking forward to having to find another room that late. The room on the 1st floor smelled cleaner, looked cleaner, and the sheets and bedding appeared to be cleaner.. so we stayed the night. The bed was more comfortable than the first night we stayed at this property. The person at the front desk did try to work with us in giving us an acceptable room. It is totally your call on selecting this property. Your experience may be fine (as ours was the 1st night).. or it may not be. In all honesty, for a Best Western Plus, this was not up to the "Plus" standard that we are used to. I will most likely look elsewhere should we be in that area again. They need to wash the bed coverings though "in every room"... that I can say. Throwing the decorative cover over stains doesn't cut it for me... when those are removed, the stains are evident.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for your candid review of your recent stay at Best Western Plus Brunswick/Bath. I am sincerely sorry that your stay was not satisfactory. Cleanliness is very important to us, and we have strict procedures in place to ensure each room is thoroughly cleaned at each turnover, but we will be sure to review procedures with housekeeping to guard against situations like the those detailed in your review. We appreciate your comments, and will use your them to ameliorate our staff and procedures in the future. We hope you'll come back and allow us to host you again on your next trip to Brunswick. Best, Karen

"Nice BW Plus for visiting Bowdoin"

5
19/10/2017

Just what we wanted--a reasonable place with now worries for one night visiting the nearby college. Room was clean, bathroom spacious, bed comfortable, and breakfast well done. No complaints. The bed could have been bigger, but it slept two as described, and the one chair could have been more comfortable but it was nice clean leather.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear LEONARD O, Thank you so much for such a positive review! We are so glad to hear that you enjoyed your stay and that staff took good care of you while you were here. We look forward to the opportunity to see you again on your next trip Brunswick/Bath :)

"On The Road"

5
17/10/2017

This motel is a treat. Don't miss it if you need a place to stay in the area. We booked late while on the road and received the last room. We were pleased to get what we paid for. Very quiet- super quiet place.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear J7246RJlynnw - We're so glad you enjoyed your time with us, and hope you will remember to stay with us on your next trip through the Brunswick area!

"Comfortable, good free breakfast, courteous staff"

5
08/10/2017

We always stay at the Best Western Plus when we visit Brunswick ME. Our daughter attends Bowdoin College and we visit a couple times each year. This hotel is less than 10 minutes from Bowdoin College and more reasonably priced than the hotels adjacent to campus.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear 758daryla- Thank you for choosing to stay with us! We very much look forward to welcoming you back on your next trip to Brunswick to visit your daughter at Bowdoin!

"Wonderful place to stay!"

5
07/10/2017

I absolutely loved this hotel!! The outside is in a shady, quiet area, but not far from stores. The lobby is beautiful and large. I thought it was a new property, but was told it was 20 yrs old! The staff was friendly and helpful. Our room was beautifully decorated with a large bath. Bed was comfortable. We had a fridge, which came in very handy. The breakfast was hot, extensive, delicious. My husband got bacon, eggs and toast. The bacon was crisp, my oatmeal was good, with several condiments. The dining area is large and relaxing. I would recommend this property to anyone.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for the glowing review! We're so happy you enjoyed your time with us - I absolutely hope you will be back to stay with us again soon!

"Nice place to stay"

5
06/10/2017

We really liked this place. Everything was clean and well kept. The staff was very nice too. It is right by the stores and restaurants. The pool and fitness room were well maintained. Everything looked new. The breakfast was great, everything you would want and it was hot..

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear 705douglask - thank you for the 5 star review :) So glad you enjoyed your stay! We will be sure to pass along your praise to our staff, and hope to welcome you back soon! Best! Karen

"Pet stay"

4
05/10/2017

Good room with outside door leading to small deck that was good for the dog. Area for pet walking was clean and quiet. Breakfast was good, several options from waffles, scrambled eggs, cereals, yogurts, fresh fruit, pastries, etc.

"Great one night stay"

5
02/10/2017

Outstanding value. Very clean and comfortable environment and helpful staff. Loved the bed. This was a very good location a short distance off of Rt. in the midcoast Maine area. I would recommend it to close friends

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear roberthV730VX, Thank you for the kind review and the 5 stars! We're so glad you had a comfortable stay, and we appreciate the recommendation to your friends! Best, Karen

"Great hotel"

4
29/09/2017

Lovely Clean big rooms in a quiet and peaceful location,A good Buffet Breakfast with plenty of choice to suit most tastes, helpful staff great location ideal for business, families and couples highly recommend

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear lisaaZ5996KZ, thank you for the kind review! We're so happy that you enjoyed your stay with us, and look forward to welcoming you back soon!

"GREAT breakfast but REALLY bad wifi"

4
29/09/2017

My wife and I have stayed here several times over recent years because they are pet friendly ($20.00 pet fee) . The breakfast has been consistently OUTSTANDING. The quality of the sausage and bacon as well as the friendly breakfast lady deserve special praise, The problem remains the dreadful wifi that goes in and out all the time. It is also hard to get working...unlike the Portsmouth hotel where we are staying tonight. No problem whatsoever here, So,,,BW Plus...put some $$ into internet/Wifi upgrades.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear aufzug - thank you for the feedback! We will be sure to pass along your praise to our staff, and hope to welcome you back soon! Best, Karen

"Very Nice Hotel. Pleasant Stay."

4
28/09/2017

My wife and I, and our dog stayed two nights over the weekend at this Best Western in Sept. of 2017. Overall, we thought that this hotel is better than most similar hotels. For dog travelers, this is a very welcoming hotel, with lots of outdoor areas for exercise. Plenty of parking right out front, and check in was easy and staff were very friendly throughout our stay. Our room on the second floor was adequately clean. It had a nice fridge and a cheap microwave. There was a desk/desk chair to sit at, and another large chair. We both like firmer mattresses, and I thought my bed was as comfortable as any hotel bed that I've slept in. The bedding was fine. The bathroom was huge. but the towels weren't terrific. The TV and wireless both worked well, we had to get the password from the front desk. They offered a really terrific breakfast, lots of variety and choices, in a very peasant room. There is a computer and printer in the lobby that was convenient. this hotel is convenient to many restaurants. We didn't like that the heat/cool unit was right next to the beds, and it blew air across the beds all night. The bathroom fan sounded like a freight train. Overall we both would recommend this hotel with no reservations.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear 40622John, Thank you for taking the time to rate & review our hotel! We're so glad that you enjoyed your stay with us :) We'll be sure to share your kind words with out staff, and definitely look forward to welcoming you back on your next trip to Brunswick/Bath!

"Great stay"

5
27/09/2017

A perfect stopover. A clean exterior and interior, nice room, helpful staff. A quiet location for relaxation, but close enough to Portland to enjoy the sights. I would recommend this hotel to anyone traveling through the area for business or relaxation.

"Loved it!"

5
21/09/2017

This is a very nice place to stay, It is located in a wooded setting that is very quiet and attractive. The facility is nicely appointed, the staff were very friendly and helpful, and the room was in great shape and very clean. The breakfast was very tasty and included lots of choices. I would stay there again!

"All favorable review"

5
20/09/2017

All services were provided pleasantly and courteously. I would definitely recommend this hotel to anyone. I vote a five stars rating. The hotel and grounds were very well maintained and clean. The staff could not have been more helpful and courteous.

"On our way home"

4
20/09/2017

We stayed in few Best Western's on our trip and were very satisfied so this was no different. It was good value for the money and good location to find restaurants nearby. The people at the front desk were helpful and offered to show us a restaurant on the map. Had a good night sleep and a very satisfying breakfast.

"Good property - convenient and clean"

3
19/09/2017

This property is a solid 3 star - helpful staff, rooms were clean - they have dog friendly rooms which offer outdoor space - really nice, but you have to call to book those as they are based on availability. Convenient location off the highway.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear dalcy3, Thank you for the kind review! We hope we are able to welcome you back with us again soon! Best, Karen.

"Good Stay"

4
15/09/2017

Room was very nice and very clean. Nice amenities. Keurigs in the room which was a bonus!!! Hairdryer included, nice mini microwaves and mini frig. Beds firm but not hard. Not enough pillows but we asked for more with no problem. Real nice breakfast bar!! One of the better stays we have had on our adventure.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear Connie W, Thank you for the kind review! We hope to see you again on your next trip to Brunswick/Bath!! Best, Karen

"Great stay"

5
13/09/2017

We stay at this Best Western on our way to vacation and on our way home, but for me it is a vacation all by itself. Nice, clean, quiet rooms, great beds and pillows! and the swimming pool is wonderful. Very good breakfast. They take dogs, which is a must for us, and we get one of the rooms in the back with a porch. Always quiet and pleasant.

"Visiting Maine"

3
11/09/2017

The hotel was central to where we wanted to explore. Did not look forward to going back at night as the beds were very uncomfortable. The breakfast we below the quality that I would expect since people are trying to eat healthier. Very spotty internet service in the rooms.

"Pleasant stay"

4
03/09/2017

Nice BW with pleasant facilities and staff. Breakfast was good with fresh fruit options which I liked. The room was ok - spacious and clean. Our shower was a bit funky with a head at each end but both not really usable. We had an end room so maybe it was different from others. We had a broken soap dish which we reported on checkout.

"Close to the Airshow...but poor Quality"

1
27/08/2017

Stayed two nights for the 2017 Airshow. Around 2miles from the Airshows entrance. Old Best Western Hotel only newly painted. Worst beds since a long time. Pool area old and not in a good shape, like the rest of the hotel. But room was clean and breakfast was surprisingly good (fruits, eggs, bacon, waffle). Price during the airshow (~200$/night) way to high.

"Great for visiting Bowdoin"

5
27/08/2017

This hotel is just right for visitors to Bowdoin College. It's close to Brunswick, scrupulously clean, and offers a full breakfast at an excellent price. Parking is ample. If you aren't looking for charm or character, but just want a good place to spend the night for yourself and the family, it's spot on.

"Dirty Conditions"

2
26/08/2017

My son and I stayed one night for college tours. The hotel seems old and shabby. The employees were pleasant, but we did not have extensive interaction with many. The room was very dirty - there were old beer bottle caps on the floor, dried grass clippings in both beds, a layer of dust behind the beds that was disgusting and the towels looked like they were thrown into the bathroom. We slept with blankets and pillows we had in our car. The breakfast was average.

"Poor stay"

2
23/08/2017

Rooms had tons of mold in the bathroom pool is very cloudy and slimy ran out of breakfast food every morning no and the price you pay is not worth the quality of the room that you get I don't know if I'd stay there again

"best western plus brunswick"

5
23/08/2017

this hotel has the most caring employees of any hotel we have ever stayed at. and their breakfast is the best hotel breakfast we have ever experienced. when we are in the brunswick area, we make this our home away from home.

"Great Stay"

5
21/08/2017

We stayed 2 nights at Best Western in Brunswick. The staff was excellent in making changes to my reservation from 2 beds to 1 king. The best suprise was the quality of breakfast at this hotel. At most places, the breakfast buffet has runny, powdered eggs the BW Brunswick had REAL eggs, perfectlly cooked bacon and sausages. Quite a nice suprise. I would stay here again.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear PFDSWolfman, Thank you so much for your kind review! It's always a pleasure to receive positive feedback from our guests. I look forward to sharing your comments with our staff! We hope to see you again on your next visit to Brunswick!

"wonderful stay on Maine coast"

5
14/08/2017

this is a wonderful hotel to stay at if your are staying on the Maine coast. this is our 5th year visiting lobster shacks and our first time at Best Western. We will be back. In previous years we thought staying at smaller hotels would be nice. We were tired of poorly air conditioned rooms and soggy mattresses, so decided to stay at Best Western, we were not disappointed. The beds and pillows were wonderful, breakfast beyond wonderful. Rooms and bathrooms were clean and modern.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear ltinkerbell39, We're so glad you enjoyed your stay, and were able to find respite on our clean and modern guest rooms! We very much look forward to your next stay with us! Best, Karen

"It was OK, not excellent, not terrible."

3
08/08/2017

The hotel is pet-friendly, although we didn't take advantage on this trip. Enjoyed the included breakfast. Had a couple glitches which the front desk handled, TV service just "OK", staff was nice, overall cleanliness just average.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear 531kathleenu, Thanks for taking the time to write this review and for your feedback! We very much look forward to having you return on your next stay in the area! Best, Karen

"Avoid at all costs!!"

1
07/08/2017

This hotel does a disservice to the Beat Western Plus name! We arrived and hour early for check-in to see if the room was ready and were told .. not yet. We returned at the specified check-in time and were shown to our room. The room on entry had a moldy smell and it was immediately apparent that the carpet had not been vacuumed. Our attention went to the bed which seemed to the lumpy. When we turned back the bedding it was clear the linen had NOT BEEN CHANGED!! There was hair on the sheets and pillow cases. We notified the front desk that linens needed to the changed. Prior to Housekeeping arriving with clean linens we noticed blood stains on the pillows. Upon further exam we found 2 large blood stains on the mattress!!! It took 2 room changes to find a clean one. I"m a public health nurse and didn't think that our request for a clean room was too difficult to meet but it was at this hotel.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for your candid review of your recent stay at Best Western Plus Brunswick/Bath. I am sincerely sorry that your stay was not satisfactory. Cleanliness is very important to us, and we have strict procedures in place to ensure each room is thoroughly cleaned at each turnover, but we will be sure to review procedures with housekeeping to guard against situations like the those detailed in your review. We appreciate your comments, and will use your them to ameliorate our staff and procedures in the future. We hope you'll come back and allow us to host you again on your next trip to Brunswick. Best, Karen

"Clean and Comfortable"

5
06/08/2017

A tad bit pricey for the area, but in line with most other offerings. In-room internet was spotty, but rooms were clean and comfortable with microwave and minifridge. Complimentary breakfast was great with eggs and breakfast meats, breads, muffins, biscuits/gravy, fresh fruit, yogurt, juices, and my personal favorite, waffles. Would not hesitate to book again.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear douglasr371, We're so glad you enjoyed your stay! Thank you for taking the time to write this kind review ... which is making me hungry just reading it :) We hope you'll join us again on your next trip to Brunswick / Bath! See you soon!!

"Great location"

5
06/08/2017

Staff is friendly and helpful. Breakfast offered many options beautifully prepared. The room was larger then usual which was nice. The pool had a waterfall feature. The location is nice in that you can open you window at night and it is quiet.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear Tfoslund, thank you for the review! We're so glad you enjoyed your stay, and our pool and our rooms :) We very much look forward to welcoming you back to Best Western Plus Brunswick/Bath on your next trip to the area!

"Staff was unattentive"

2
02/08/2017

Outside appearance is not a match to the staff and service we encountered. Looks great from the outside. Front desk and breakfast staff were unconcerned with assisting customers. They were not rude, but not helpful. For examples- keys didn't work (no apology), toilet ran all night (when reported they didn't even write anything down- and we told a supervisor), breakfast was served with old waffle batter and food that ran out, understaffed at breakfast, table dirty, food ran out.

Kerry B, Manager at Best Western Plus Brunswick Bath, responded to this review
I am so sorry that you had this experience at our hotel. I have talked the departments concerned so that this type of experience does not happen in the future.

"Overbooked and disapointing"

2
01/08/2017

We have stayed at this location many times over the years, and expected the same quality service we had come to know. We made a two day reservation, but when arriving was told they overbooked, and we needed to go to the Fairfield Inn for one of the two nights, then repack, and come back for the second night. Wow, at first we thought it just a human error, but understand this has happened in the past to others. AS humans, we need to LEARN from our mistakes, make it right with the customer, and not repeat it again. Sad that this experience was not up to our expectations, and was very disapointing. We have been most Brand Loyal in the past, but found the Fairfield to be very accomadating, and our rate there was even lower. Perhaps BW has done us a favor in making us look at other brands for stays? Sad, because we have been most happy before here. Changes?????

Kerry B, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 207-725-5251.

"Return Visit"

4
31/07/2017

Back to Brunswick from the UK once again, this is a handy place for an overnight stay as we head from Boston up to the maritimes of Canada. A pretty routine BW but pleasant enough, clean with all the usual facilities. The room was fine for an overnight and the buffet style breakfast perfectly adequate. No problems here and the town facilities are just along the road if you need them. This hotel does the business without airs or graces so it's a plus from me.

Kerry B, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for your kind words. We hope to see you in the near future.

"Food poisoning! Stay away"

1
31/07/2017

I received food poisoning from the breakfast eggs. I am a single mother and was traveling with 2 young children. I was sick for 8 hours after leaving the hotel and had to pull over and sometimes vomit in my car in a plastic bag ( I had to drive 4 hours) . When I tried to resolve the issue with the hotel it was a nightmare -no call backs as promised, etc. They finally credited my account 65 dollars and implied that I was lying. I never received an apology

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
We take the safety of our guests very seriously, as well as extreme precautions to protect our guests from such an event. There were no other reported cases of illness from our breakfast, even though roughly 100 people ate with us that morning, but we are very sorry you were ill and hope that you recovered quickly. Best, Karen

"dirty and hot reception"

3
27/07/2017

While we were there the front doors were kept wide open day and night so that the lobby was full of dead leaves, pine needles, and other debris and the air-conditioning was off making the lobby and breakfast room hot and dirty. The hallways and elevators were also hot. At least the room had AC on and working well. The bathroom shower had mildew and pink bacterial mat in the corners. The bathroom was remodeled at some time and the tub was removed and a shower was installed. Problem is that they took the large tub area and converted it to a closet on the bedroom side and squeezed the shower into the former closet so that the bathroom door opens covering the shower. And the shower is small and dark, and dirty. The original bathroom ceiling vent is visible over the new closet area open to the bedroom. A sorry and cheap way to renovate.

Kerry B, Manager at Best Western Plus Brunswick Bath, responded to this review
Unfortunately at the time of your stay our AC units were not working while we were waiting for parts. In order to get air of some type in the lobby we had to leave the front doors open. We did get the part and now the lobby is nice and cool again. We are sorry that was not the case when you were staying with us. We hope that you will come back and visit us.

"Just an average visit"

3
26/07/2017

Front desk staff was pleasant and welcoming throughout the entire visit. Room was average, could have been better due to moldy tiles around the tub and sheets were clearly stained. Don't think I would stay again. I'm sure it was nice when it became a Best Western Plus, but needs an upgrade again.

"very good experience"

5
25/07/2017

Were busy during the day so we were only at the hotel to sleep and have breakfast. The rooms were clean, comfortable, in good repair and had all the basic amenities. Bed linens and blankets seemed new.

"Value and location the best"

1
11/07/2017

Value and location superb- location central to Freeport-Brunswick- boothbay- popham beach. Love this hotel and it's location. Go to bath and Popham beach. Go to Freeport to shop- go to Boothbay for the Botanical Garden.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Thank you for the kind review! If there was anything we could have done to make your time with us better, please be sure to let us know!

"There was hair on the pillow cases and stains on the towels"

1
10/07/2017

When my wife and I checked in to our hotel room, we were astounded to find that there was hair on the shower walls, stains on the towels, and eventually we discovered that there was hair on the pillowcases as well. When we told the front desk staff about the hairy pillow cases, they brought us new sheets and we had to change all of the pillow cases and sheets ourselves. I've honestly never had an experience even close to this ever...especially for a room that initially cost me $180.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear H709FWrogerk, We apologize for the inconvenience you experienced. We appreciate your feedback. We will be sure to address your concerns with our housekeeping staff, as cleanliness is a priority for us at Best Western Plus Brunswick/Bath. We're so sorry that you did not have the experience you had come to expect from us!

"34 night stay"

5
09/07/2017

All the staff there were wonderful and very nice. We were there for 34 nights and felt like family. I would and did recommend the hotel to my niece and she was also pleased. I like the fact that they are pet friendly and treat them as part of the family. Sincerely, Brenda

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear brendagD7746SG, I can say that we truly enjoyed having you with us! We're so glad you were comfortable during your extended stay - thank you for taking the time to leave us such a kind review. We hope to see you again in the near future!

"Great Value"

4
03/07/2017

My family I and use Best Western's quite a bit. For the most part you know what you are getting for the money and that predictability is valuable to us. Breakfast was the standard fare, but good quality. Room was clean. We did have two issues though. 1) The quality of the sofa bed was below a usable threshold. The family member end up just sleeping on the couch, which was not ideal, but our only option. 2) The internet went down for the two nights we were there. Which is what it is, things happen. The complaint was that we were not informed of it until checkout, after we had asked why we had intermittent signal all night. Overall a very good stay with minor issues that should have been easy to remedy, or inform us about.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear Statburke - Thank you for taking the time to leave this review - we appreciate your feedback and will check on the issue you referenced regarding your sofa. We apologize for the inconvenience regarding internet. Hope to have you back with us on your next stay to the area!

"Friendly "

5
30/06/2017

This hotel is really good. The rooms were really nice and our room had a really nice deck. The Wi-Fi worked really well and the breakfast buffet had a bunch of nice options like bacon and eggs, waffles, cereal, juice, fruit. The tv was up to date and we had an adjustable shower rod in the bathroom. Very convient.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear Harrison G, Thank you for taking the time to write this review and for the 5 star rating! We hope you'll stay with us again on your next trip to Brunswick/Bath!

"No receipt"

1
24/06/2017

The hotel would not provide us with a printed receipt for our two-night stay. They said it would be emailed. We have no confirmation yet, twelve hours later, and no idea whether their charges will be the ones for which we we contracted. This is bad business practice and seems predatory. Hotel was ok, old but renovated. Breakfast was good. AC was not consistent and would turn off after 5 minutes. Not at all comfortable with Best Western way of doing business.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear guest - We apologize that you did not receive your email receipt! Please reach out to us at [email protected] and we'll get a copy right out to you. Thanks again for your comments!

"Andy Flores"

5
23/06/2017

We had a fantastic visit to Maine. My sons last duty station as a Marine. I took him to the airport for boot camp I was picking him up at his last duty station. The hotel took in my service dog with questions asked. The stay was fantastic housekeeping was fist rate. Breakfast was very delicious every morning for the 6 days we stayed. I recommend this hotel if your in the area or stopping by. Staff is very friendly! I've been in the hotel business for over 35 years in many roles. This is a good stay!

"Nice hotel, very helpful staff"

4
21/06/2017

Positives: nice clean room. Very friendly and helpful reception staff. Reasonable breakfast (6 out of 10) Negatives: bathroom is a bit dated and in need of a refresh. Layout of breakfast area is not efficient. Large round tables, which seat 5 or 6. Once occupied by one person, as mine was until my travelling companion arrived, ties up the rest of the spaces as people are reluctant to share. I gave away all but two of the chairs at our table, but that meant some groups were bunched at their table. Haven't seen this format anywhere else. We would return.

"Excellent place to stay in Maine,US"

5
18/06/2017

Best Western Plus Brunswick Bath,Brunswick,Maine offers good value for money spent. It's close to local colleges re:family visits. The Central Maine Medical Ctr in Lewiston,Maine is a 40 minute drive. I recommend i highly

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear 35phylliss, Thank you for the kind review! We're so happy you enjoyed your stay, and hope you'll stay with us again on your next trip to this part of Maine!!

"Best Western, Brunswick, ME"

5
16/06/2017

We stayed at this hotel while attending a graduation. We got there very early and although our room was not ready yet, we were allowed to check-in and get our room cards. This was extremely convenient because we were attending a family gathering and did not get back until late. Being able just to come back to the hotel and go straight to our room was wonderful. The breakfast, which was included was very good. It is dog friendly.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear iobhanb296, thank you for taking the time to write this kind review - we're glad you enjoyed your stay, and we hope that you will stay with us again on your next trip to the Brunswick area!

"Bad stay"

1
14/06/2017

Our room was dirty, bathroom floor. Took my kids to swim in the pool, gross!! Pool was dirty, sliding doors were so rusted on the tracks you couldn't even open or close them, dead bugs around the pool. We planned on staying two nights and we left after the first night. Beds were too hard also. We asked for a cot and was told one would be brought up, we went out to supper and came back to no cot. I asked the front desk and was told there were none left! I told the front desk about our bad experience and she did nothing about it! Extremely dissatisfied and disappointed in the service.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear D7906VEangelm, Thank you for taking the time to review our stay. I am sorry to hear that we did not meet or exceed your expectations - we will be sure to address the issues you raised regarding your stay with our staff. Your review will help us to exceed expectations for future guests, and we hope that you'll return in the future to allow us to provide you with a better experience the next time you are here.

"Great stay"

5
12/06/2017

Would stay again also would recommend it to friends and family .Nice location staff was terrific and courteous.Good value for a Best Western pool and pool area was kept clean towels were replaced and checked frequently.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear robertnL3302AQ, Thank you for the kind review and the 5 star rating! We appreciate your kind words, and hope you'll stay with us again on your next trip to the Brunswick/Bath area!

"Nice Hotel"

5
11/06/2017

Clean hotel. Wish I knew this place was there in the past. looks as if there was at one time a functioning restaurant at one time here but they do provide breakfast. Clean hotel and polite employees. Will be back for sure.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear Blacey F, thank you so much for the kind review and the 5 star rating!! We truly appreciate hearing from happy guests, and we hope that you'll be staying with us again soon!

"Comfortable beds and pillows,pretty room"

3
08/06/2017

Very excited to stay there after opening the door to our room.Very modern,large beautiful bathroom,comfy beds and pillows,fridge,microwave. They allow pets,we have a small dog,found out after checking in there is a $20 fee not mentioned in the hotel coupon book. Saltwater pool too! Never swam in one so looked forward to that. Nope! Chlorine odor was so terribly strong,even in our room,through closed doors and an entry way and closed doors. It'd be dangerous to go in that exercise and pool room never mind swim in it! Unfortunately the entire yards/grass are infested with many many ant hills. So if you have a dog to walk,it's almost impossible to avoid stepping on ant hills and need to watch where your dog goes so not ants get on him either. It's too bad because the room has a lovely deck and large grassy back yard to use,for play or walking or whatever,but you just cant use it. The Wifi was terrible, Kept freezing up and kicking us off,be it our phones or either laptop,more than frustrating! As nice as the staff is there and as beautiful as the hotel is,it really is, I'm not so sure we will go back next time. We'll definitely be checking other area hotels when we come down again this summer. It's too bad because those 3 significant things,took a lot away from otherwise good place

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear Imoulaison, I'm so sorry to hear that you did not enjoy your time with us! Please be assured that customer service is our number one priority, and we strive to ensure all of our guests are happy from check in to check out. We strive to keep everything from our pool, to our yards, to our interior, to our breakfast impeccable to please our guests, and we're very sorry you did not have that experience! Thank you for your awesome feedback - it is important as it helps us become the best hotel possible! We hope you'll come back and give us another chance on your next trip through the area!

"Good location"

4
31/05/2017

This is a nice hotel in a town where there are many things to do. The hotel was comfortable, no problems with internet. Glad to have the refrigerator and microwave. TV could have been bigger. Close to shopping in Freeport and fun times at Wiscasset Speedway.

kspaulding, Manager at Best Western Plus Brunswick Bath, responded to this review
Dear J4470ZAjulieb, Thanks for the kind review! We're so glad you enjoyed your stay - please be sure to come visit us again on your next trip to the Bath/Brunswick area!

"Weekend Getaway"

5
06/05/2017

This was my Birthday/Mother's Day getaway, I stayed two nights (Thursday and Friday). Rates were comparable and decent. The hotel lobby area was updated and comfortable. Front Desk Staff was helpful and friendly. Smiles and good day's were nice to see and hear, without being made to feel pressured. The room, which was two queen beds with jetted tub, fridge and microwave, was clean but the bathroom was in need of updating. The tub had staining around the drain, and a old drain plug that didn't actually plug well. The tiles and grout, around tub, were stained. The toilet seat had a burn mark on it, appearing like fecal matter. But other than that, it was clean. Room was quiet and comfortable. Beds were comfortable and clean. Doors might need updating as the gaps around jam were wide and let in too much hallway light. Coffee marker didn't work but it wasn't a deal breaker for me. The pool was in working order (the website said otherwise), clean and amazing! The salt water was great on the skin. Fitness room appeared clean and acceptable. Pool bathroom needed a good scrubbing and updating. The free breakfast was yummy and full of variety. Breakfast area was clean and inviting. Waffle maker needs updating as it was hard to work, timer misfired the first time. Tip jars were a bit off putting, I didn't bring cash with me as I wasn't expecting to need it. Breakfast Staff stayed mostly out of the way the first morning, second morning they were a bit more helpful. Food was good quality. All and all this stay was pleasant and just what I needed. I will be looking at this venue in the future when I need another staycation.

Chris B, General Manager at Best Western Plus Brunswick Bath, responded to this review
Dear amOrris72200, Happy Birthday / Mother's Day! Thank you for staying with us and for taking the time to write a review. We are glad you enjoyed your stay and hope you get a chance to visit us again soon. I am happy you found our rooms clean and the staff friendly. We look forward to your return, and thank you again for choosing to stay with us. Best regards.

"TIP JARS and Horrid Breakfast Experience"

2
25/04/2017

We needed to stand next to the toilet and wait to complete the flush, by hold down the handle until it all went down each time. The Breakfast at 8am, had Burned / Blackened food that was unedible and cold. .....and 2 Huge TIP JARS, with Wait Staff standing by them asking for tips, rather than replacing the food!..Really Horrid......and very UNPROFESSIONAL. If this is a typical Best Western....we will continue to stay at Marriott and Hilion Properties as we have in the past.

Chris B, General Manager at Best Western Plus Brunswick Bath, responded to this review
Dear 02023YJrobertd, Thank you for staying with us. I am sorry to hear that we did not meet or exceed your expectations. At any point if you notified us about your toilet we would have had it fixed immediately, but I apologize that it wasn't caught before you had checked in. I also apologize and surprised to hear about your experience at breakfast. We usually hear compliments about the food and service, but I will be sure to look into this issue further. Thank you for your valuable feedback and we hope you decide to try us again in the future. Best regards.

"Pleasant Stay"

4
25/04/2017

We were very pleased with the hotel as a whole. It was clean, updated and the rooms were nice. We are early birds and were pleasantly surprised that they served breakfast at 6 am. We had an all around great experience.

Chris B, General Manager at Best Western Plus Brunswick Bath, responded to this review
Dear Donna C, Thanks for the review, and we appreciate that you chose to stay with us. I'm glad to hear you were pleasantly surprised by our breakfast hours. We start serving breakfast at 6am all year round, seven days a week. I am also happy that you found our hotel to be clean and that you had a great experience. We hope you get the chance to visit us again soon. Best regards.

"Attractive hotel"

4
13/04/2017

I have stayed in this hotel before because it is reasonably priced and fairly attractive. I did notice it wasn't as clean as in the past, the beds are okay but not noticeably comfortable, and I could not set the room temperature quite right. Overall, a good place to stay.

Chris B, General Manager at Best Western Plus Brunswick Bath, responded to this review
Dear Nancy M, Thank you for staying with us and for writing a review. I'm glad you consider us an attractive hotel and a good place to stay! We will look into the hvac unit in the room you stayed in and have it fixed so it doesn't affect other guests. Thank you for the feedback, and we hope to see you again in the future. Best regards.

"Great hotel!!"

5
09/04/2017

The Best Western Plus in Brunswick, Maine is a great hotel! The rooms are huge, updated and very clean. The mattresses are extremely comfortable! With a good size refrigerator, microwave, flat screen TV, pool and fitness center, you have everything you need. The breakfast was excellent-lots of options. The location is great too-near stores, restaurants and sights but quiet and peaceful. And the staff was very friendly and welcoming. I highly recommend this hotel!

Chris B, General Manager at Best Western Plus Brunswick Bath, responded to this review
Dear lynnstah, Thank you for staying us and for the review. I'm happy to hear you enjoyed your stay, and found us to be both quiet and clean. We hope your travels bring you back to us again soon. Best regards.

"A disappointment!"

2
09/04/2017

I have stayed in this property many times before and always was impressed by the homey, helpful staff. This was before it became a Best Western and therefore, I imagine, is under new, and clearly inferior, management. I made my reservation on line through Best Western. Afterward, before I arrived, I went on the property's website for another reason and noticed that they offer various discounts, for several of which I appeared qualified; so when I arrived I asked about the discounts. I was brusquely informed that because I had made a "third party" reservation it could not be changed, even though the website says a 10% senior discount is subject to proof of age at check-in. I then asked how it could be that a reservation made through Best Western is considered a "third party" reservation. Answer: blank stare. I checked in anyway, since the property is nearest the boatyard I would be visiting the next morning. When I got to the room, I found that the television controller must have been supplied by the very lowest bidder as it didn't even have a channel guide! I had to call the front desk to get one on paper! This is in 2017! It is obvious that the new management of this property elevates penny-pinching over customer service to a degree I have never before encountered at a Best Western. Based on previous experience I have considered the Best Western brand as a positive factor. Not!

Chris B, General Manager at Best Western Plus Brunswick Bath, responded to this review
Dear William T, Please be assured that customer service is our number one priority. I am sorry about the misunderstanding about your reservation and where it was booked from. Please contact me personally if you return to the area so I can assure a better overall experience. Thank you for staying with us. Best regards

"I So Wanted to Like this Hotel!"

2
03/04/2017

I really wanted to love this hotel because my spouse and I visit that area of Maine three times a year for her medical appointments but unfortunately, that was not the case. When we booked the suite, I asked if we could be located as much away from people as possible so that we would not be disturbed by noise and to keep our dogs from reacting to noise outside our door. It being March, in Maine, I was told that they would be able to grant my request. When we arrived at the hotel on March 19th, we noticed that we were placed in the middle of many other guests who seemed to be connected. I went down to the desk and explained what had transpired and wondered why most of the hotel guests were located on the 3rd floor within close proximity to our suite. The gentleman at the desk explained that there had been a water leak on another floor and then quickly changed the reason to being short staffed in housekeeping. I continued to express my concern and asked to be switched to another suite. He assured me that all of the people around us would be checking out the next day and that he knew that they were back in their rooms around 9. He also said that if we had a problem, we could switch the next day, the second day of our two-night stay. The first night was noisy! People were coming and going constantly and slamming doors until after 11pm. My spouse, who is chronically ill, had trouble sleeping and went to the first or her doctor appointments in a very tired and stressed-out state. I went to the desk after breakfast and requested and complained about the situation, once again explaining the entire story, and asked to be changed to a different suite. The young woman at the desk was clueless and said that she didn't know what to do and needed to wait for her manager to come in. I asked again when the people around us would be checking out and was told that everybody would be staying for another night! I was shocked and dismayed to learn that the gentleman from the day before had completely lied to me. Needless to say, nobody ever got back to me about changing rooms and we had no other alternative but to stay one more night in the same situation. I purchased noise-cancelling headphones for my wife, so that she could hopefully get some sleep prior to two very important doctor appointments on March 21st. The noise on the floor was relentless. Once again there was constant door slamming, loud talking, yelling and stampeding through the halls until 3am! Neither of us got much sleep and the only reason my wife slept at all was because she had the headphones to muffle some of the sound. This situation was unacceptable! In addition, we have never stayed in a hotel where the staff was so inattentive and at times, downright rude. Nobody ever greeted us when we entered the lobby and passed the desk and as stated earlier, they never followed up on our request and complaints. We will never stay there again!

Chris B, General Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Ronni K, Thank you for staying with us, we appreciate that you chose our hotel during your recent trip. I am sorry to hear about the noise and that we did not meet your expectations. If you should return to the area, please feel free to contact me directly so that I may insure you have a much better experience. Thank you again, and we hope you decide to return in the future. Best regards

"Nice but needs some work."

3
26/03/2017

The pool shower was dirty, no pool towels, room whirlpool didn't work correctly man at night was rude check in lady was awesome. Couldn't turn heat down, kids running thru the hall at 3am. Breakfast was awesome.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear monicay729 - We're sorry to hear your stay was not up to your expectations. Your feedback is valuable to us, as it will help us strive to always improve. We're glad you enjoyed breakfast, and hope you'll stay with us again on your next trip to Brunswick!

"Weekend trip to Bowdoin"

4
25/02/2017

On a recent weekend trip to tour Bowdoin College with my daughter, we stayed at the Best Western. It's obviously an older hotel that had a face lift. New paint and updated bathrooms. Our room was clean and comfortable. The breakfast was very good. The location was great with Applebees, Starbucks and a Walmart very close by.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Kathy F, thank you for the kind words, and for taking the time to review our hotel! We're glad you enjoyed your stay with us, and we look forward to your next visit. Best, Karen

"Pleasant Stay at good location"

5
18/11/2016

We stayed at Best Western Plus Brunswick/Bath during prime leaf peeping season, which meant peak rates applied. That said, compared to hotels in the area, this was reasonable for what you get. Standard rooms are outfitted with a desk, tv, and basic appliances. Pros · Front desk staff is excellent. Very friendly, and checkin/out was a breeze. She let us pick where we'd like our room to be. · The included breakfast buffet is fully loaded. Many options of hot food, which was restocked promptly. · Free wifi was easy to access. · Ample parking, easy to get to, good location to get all around the area. Cons · Biggest complaint is that the bathroom counter was little more than the pedestal sink. More space would be nice to lay out bathroom things. · Someone bought blue-tinted light bulbs for the lobby, which gives it a cheaper feeling. Soft-white is the way to go, and would make it much more inviting. · For whatever reason, our appliances (TV, coffeemaker, & mini fridge) were unplugged when we arrived. Great stay - ideal if you want to go foliaging.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Margaret P - Thank you for taking the time to write such a thorough review! We appreciate your comments, and we're so glad you enjoyed your room, wifi, parking, and our complementary breakfast. Interesting idea about the lights in the lobby, we will pass along your suggestion about softer bulbs! Many thanks, and we hope you'll stay with us again on your next trip to Brunswick/Bath!

"Nice upgrade"

4
01/11/2016

I stayed at this best western three years ago. Since then they've upgraded the Internet to be much faster and reliable. Their breakfast had definitely upgraded to more appealing options of eggs, bacon, sausage and prepared oatmeal. The rooms were clean, quiet and the salt water pool is a nice amenity.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear pmgtomlin - Thank you for taking the time to write this review. We're so glad you enjoyed your stay, and hope to have you back with us again soon!

"fall foliage"

5
30/10/2016

this was our second time staying here. from the minute we walked in the staff is friendly and makes you feel very comfortable. this i a pet friendly hotel. and i must say the rooms are spotless. they have a hot and cold buffet which has a large selection of food and is delicious. i would highly recommend this hotel. it is close to all kinds of sight seeing

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Bernadine R - Thank you for taking the time to write this review! We truly appreciate your kind words and we hope to have you as our guest again soon!

"Two Night Stay"

5
20/10/2016

My wife and I stayed here for two nights on our annual New England trip. Our room was on the first floor and the room was clean and the bed was very comfortable. The hotel is a short ride to Orr and Bailey Island, Freeport and Portland. The staff is friendly and helpful and the breakfast was a typical chain breakfast. The only problem was when I checked out my bill was not credited with two $50 Best Western gift cards which I presented at checkin. When I made the desk clerk aware of this I was promptly given a $100.00 credit. I will be back.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Milford_PaMooseman - Thank you so much for taking the time to write this kind review - We're so glad you enjoyed your stay! I apologize for the mix up at check out, and we are so glad the issue was promptly and satisfactorily resolved. We hope to have you back with us again soon!

"Do not stay here"

2
17/10/2016

Room Keys fail intermittently. The electronic system is clearly flawed. Staff tries hard to help, but it doesn't work. Options are to change rooms (if one is available) or have the staff run up with the master key every time you want to get in. Staff person is frequently not available, since they only have one person working in the entire hotel after 3pm. If you stay here, you will spend all your time managing your room. You might as well stay home.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Judith L - I apologize for the mechanical failure with your room lock - I can assure you this is an atypical occurrence. Thank you for staying with us, and I hope that you'll choose to give us another chance in the future!

"Didn't stay here this trip"

1
14/10/2016

On our Maine trips we usually always try to include at least one night at this hotel, but this week we tried and chose not to. We stopped by late afternoon and asked if they had rooms available, (they did). We told the desk clerk that we had a hotel coupon and were told that they had no availability. Rather than pay the quoted price, we chose to go somewhere else. At 9:00pm I called back and asked if they had available rooms and was told that they did. I guessed they didn't want our business and won't have to worry about it in the future. I don't like being treated like that!

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear mollysmomNC - I'm sorry to hear that this was your experience with our front desk staff. I'm afraid that I am confused as to why you were told there were no rooms available for the date in question if there were in fact rooms available. If you could please email us more details to [email protected], we would like to look into this further. Thanks in advance for your help on this matter. We hope you'll come back an join us again in the future at Best Western Brunswick/Bath. Best, Karen

"Fall Foliage Trip"

4
12/10/2016

We were extremely satisfied with the friendly staff and comfortable, clean room. The Best Western Plus was a very convenient location. We would recommend this hotel to others and definitely stay at this lodging again if the occasion would arise.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Dianne C - Thank you for taking the time to write this kind review! We're so glad you enjoyed your stay and the seasonal splendor the area has to offer :) We hope you'll be back with us again soon!

"Very Pet Friendly"

5
11/10/2016

Great location in Brunswick/Bath area. Hotel was very pet friendly with rooms that were on the first floor that had an outside back door in the room to a large grassy area for your pet. Also had a small deck on the back. Rooms were nice, staff was very pleasant.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Gayle F - We're so glad you enjoyed your stay with us! Thank you for taking the time to write this kind review :) We hope you and your pets will be back with us again soon!

"Above Expectations"

4
29/09/2016

Our room was on the first floor close to the lobby, which was great for this mid-60's couple - no stairs or long corridors to navigate. The room was a good size, up-to date, clean and neat, with a relatively quiet heat / AC unit, and the best lighting of any hotel room I can remember, at any price. I usually bring one or two 100 watt equivalent light bulbs with me, but we didn't need them here! Self-serve buffet breakfast had very good selection and quality. My only complaint was that the bathroom exhaust fan was on the same switch as the lights, so we couldn't turn the fan off when we only needed the lights. We were able to park out front about 40' - 120' from the main entrance and lobby, and all was on ground level.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Richard J - We're glad you enjoyed your stay with us and we hope you'll be staying with us again in the future!

"Great place to stay!"

5
22/09/2016

Stayed here for three days to tour a part of the country I never saw before. The staff was great even though we checked in very late due to some bad gps issues. Room was comfortable, clean, quiet and had great a/c. High speed net was spotty, but I think it was due to outside issues, not the hotel. The staff was warm and friendly and very helpful. Breakfast was great, (wife loved the waffles) and food was fresh and hot and plentiful. Really a nice place to stay and I will be back.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Eric N - Thank you for your kind review! We hope you'll stay with us again in the future if you ever find yourself visiting this part of Maine again!

"Much Better than I expected!"

4
17/09/2016

I stayed at this Best Western PLUS for 5 days in September, 2016. I was pleasantly surprised at the price, condition, and breakfast. Let's face it: Best Western's are not at the top tier of hotel chains; with that said, they are not at the bottom either. First, check-in was easy upon arrival. I found the room to be extremely clean and reasonably updated. I spoke to the General Manager a few times in casual conversation (Mr. Nirav Patel) and he said they were in the process of changing-out the room TV's and bed-side lamps (which will have plug-ins for your electronic devices; that said, the existing room was well appointed and clean. You could tell the staff was very well trained and seemed to enjoy working there. That leads me to breakfast. The woman (and I wish I could remember her name!) who oversees the breakfast set-up, was extremely pro-active. She asked guests if they needed anything or "how was your breakfast". She helped young kids prepare their waffle, was extremely nice, and was constantly re-filling breakfast items that were depleted - This woman is a keeper for the hotel and I hope she's paid well and doesn't leave! I would leave her a gratuity which was well deserved. BTW, the breakfast selection was great! The price of this hotel is quite reasonable, and the location puts it in a prime location to travel to many of Maine's sought-after areas. Plenty of on-site free parking and it seems to attract tour groups on a regular basis.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear RaleighNCtravelGuy- Thank you so much for leaving this thorough and thoughtful review! We love our staff too, and welcome your kind words! We hope to have you back again as our guest on your next trip to Maine!

"Dirty"

1
16/09/2016

Our bed linens had not been changed. Pillow had sweat stain and smelled of someone's unclean head. Toilet was dirty and not cleaned. I would never stay there again. Staff at front desk was nice,but unclean room made my skin crawl for several days.

"Nice for a One Night Stop!"

3
12/09/2016

My family and I spent one night here during our 10-day summer vacation in New England. The hotel is conveniently located off Rt 1 if you are looking to stay north of Portland. The staff was very friendly and helpful with information for local restaurants. My kids liked the indoor pool with waterfalls but luckily we were the only ones in pool at the time since it was kind of small. The room was pretty standard but comfortable. The breakfast was nice, although again, pretty standard. They kept running out of bacon and sausages, even though what they were serving were a little on the dry side. My kids liked making the Belgian waffles and they had sweeter toppings to make them more like a dessert. All in all, we got what we were expecting and it was a nice place to stop to break-up the long drive before heading up to Downeast Maine.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear JROHill32, Thank you for taking the time to write this thorough review! We'll take your comments to heart, and hope you'll choose to stay with us again in the future. Best, Karen

"Great One-Night Stay"

5
05/09/2016

We stopped here on our way to Acadia for the week and it was a great stay. I had to do a little homework on vacation and needed a quite place to record some voice discussions for online posting. The staff was super accommodating and opened up a quiet room for me to do my homework. They had a great hot breakfast. Only complaint was the wifi was a little weak. Other than that, nice, quiet, clean hotel.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Kelsey B - Thanks so much for taking the time to write this review! We're glad you found the quiet space you needed and enjoyed your stay. We hope to have you back with us again soon! Best, Karen

"Card Fraudulence by staff/ neglected by manager"

1
30/08/2016

This hotel charged me with some fraudulent amount of the fee, for the already paid room. The amount wasn't even the same. When I reported this error, the hotel staff never forwarded my call messages to the management. The Hxxxxs.com did not get any response from the management either. After 11 days, as I was pressing hard to my booking website gold desk and the BW hotel, the aggressive hotel manager was put on the phone by my booking website staff. She already lied about their hotel's mistake (or Fraudulence) or lied about contacting me to explain their their mistake. Very dishonest. When I finally agreed to speak to the manager, through my booking website staff's recording, today, 30 days after our stay, the manager, Kerri, changed her story again, from 10 minutes ago, with the my booking website staff. This type of dishonesty explains the previous misbehavior of other rude front desk staff being hostile. After all, I was the victim to go through this unnecessary ordeal this hotel put at my expense of their own mistake. It cost me two visits to my credit card bank for filing for the fraudulence/dispute. All this time, the hotel neither admit their mistake nor apologized for their mistake. The management was flatly unaware of the card fraudulence, or didn't tell me how this issue would be handled. Again, there was no sincere apology for my ordeals. And, the manager put her phone down for 18 minutes while I was talking to her. That was condescending. But, this was all recorded in the booking web agent's call recording. I reported this fraudulent and suspicious act to Hxxxxs.com to raise the red flag seriously. I really hope other guests don't experience what I had to go through. What a nightmare.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear One_Big_Hopping_Dot, My sincere apologies for the inconvenience you experienced at our hotel. I want to thank you for taking time to share your concerns and experience. Our desk agents work hard to make check-in a seamless process but sometimes we fall short. I assure you that your feedback will be used to train all our desk agents, both new and veteran. It is very important to us to provide great customer service and I am sorry that was not your experience with us. If you would like to discuss this further please let me know! Again, thank you for your time and feedback, it truly is valuable.

"No plus for Best Western Plus"

3
26/08/2016

I spent three nights here. My room was clean and comfortable--a king-sized bed, sitting area, desk, fridge and microwave, and a Kuerig. The bath had only a shower. The downside: 1) the internet is VERY slow, and you need to sign in every few hours; 2) maintenance is an issue. My toilet wouldn't flush. I informed the front desk, but either maintenance wasn't called, or, if it was, nobody showed up. Hence, an unflushed, used toilet awaited the housekeeper. I tracked her down and let her know so she wouldn't be surprised. The pool was murky and there were no towels. The beds are comfortable, and the windows open. The breakfast is the usual scrambled eggs, meat, potatoes, oatmeal and waffles. On two of the three mornings the promised sausage gravy wasn't there. Try to avoid a room that faces front. On two of the nights I was there a semi parked in the lot and starting at 6 am on the first morning, the driver started up his rig to make (I guess) some repairs. Between the obscenity-laden "music" he was blasting as he worked and the gunning of the engine, sleep was not an option. The second night there was another truck, who was much quieter--though still noisy--the next morning. What all of this tells me is the the hotel is almost there. I think it needs a general manager who pays attention to details--have the trucks parked away from guest rooms, make sure the toilets are fixed, have towels at a sparkling pool, correct the breakfast menu or make sure you serve what you say you are serving. In other words, sweat the small stuff. It would raise my review by one star if you did.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear amherst_reader - I'm glad you enjoyed your room and it's features, but am sad to hear about your overall experience was up to neither your standards nor ours. Although I am sure it has already been addressed, if you're able to email us at [email protected] to let me know which hotel room you stayed in, I'd like to make sure we do another inspection of the room. Thank you for pointing out some areas in which there could be some improvement - even though our pool is a heated salt water therapy pool (a little less sparkling than the traditional chlorine pool), there is no excuse for the lack of towels! We always strive to be our best, and appreciate your comments. We hope you'll choose to stay with us again on your next trip through Brunswick/Bath!

"Convenient for Bowdoin visit"

4
24/08/2016

My teenage son and I stayed here one night while visiting Bowdoin.The hotel is a 10-minute drive (or a little less) from Bowdoin, located near a highway intersection and commercial strip (including a nearby Applebee's, where we had a decent meal). The hotel's actual location was a bit set apart from its commercial neighbors, surrounded by tall pine trees, which was nice, and parking near the front door was easy to secure. I was able to get in a morning run along the busy road, which had a wide shoulder -- I felt perfectly safe from traffic. The hotel itself was fairly typical -- the room had the usual things, was clean. Front desk staff were helpful and friendly. Breakfast (included) was ample and tasty, and included things like eggs, sausages, bacon, waffles. The only downsides to note were the pool -- small, humid, not very appealing -- and the small fitness room that was accessed through this pool area. The fitness room was quite warm and we couldn't figure out how to cool it down. My son biked for 5 minutes before the power died on the machine.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Veever - Thank you for taking the time to write such a great and thorough review! We're glad you enjoyed your stay for the most part, and apologize that the fitness room and pool were not up to your standards! We hope that you'll stay with us again if your son decides to attend Bowdoin! You'll be sure to enjoy the heated salt-water therapy pool a lot more during the school year! :)

"terrible"

1
19/08/2016

terrible, flies in room, noisy, flashing light in bathroom. bed was uncomfortable, staff did not care about flashing light in bathroom, I would never stay there again find another hotel if you can our room was next to pool, very noisy, asked to move but they could not because it was sold out. find another hotel

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Sheila L - I'm sorry you did not enjoy your stay at our hotel. If you feel so inclined to email [email protected] with more information about your stay, and your experience with our staff, it would be appreciated. Best, Karen

"Outstanding"

5
18/08/2016

We stayed here in July 2016 and was very pleased. We came up for my old Navy Base Reunion and stayed 2 nights. Room was very clean. AC was extremely cold which i loved. Kuerig coffee maker in the room was a plus. They have a Free breakfast which pretty much had everything you could ask for. We will definitely be staying here again when we come back up to Brunswick.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear robbiev - Thank you for taking the time to write this review! We hope you'll stay with us again on your next trip to Brunswick/Bath!

"Rooms clean, Great breakfast"

4
15/08/2016

We stayed here for 5 days in August. My only complaints are there was visible mildew and mold in the shower/tub tiles and joints, the ved was quite uncomfortable and there was a faint odor of urine near one side of the bed. Other than that, the room was clean, they had a fantastic offerring for breakfast and everyone was very kind and helpful. I would likely go back here if my first and second choices were unavailable.

"Nice hotel"

4
12/08/2016

stayed at this property during a visit to Lobster fest in Maine with my husband and two small children. The room was comfortable and clean. The microwave, coffee maker and fridge were up to date and a necessity for us. Pool was great. Nice breakfast variety in the morning. Would definitely recommend this hotel. Staff was very friendly.

"Best Western Brunswick, ME"

4
11/08/2016

Expensive, but nice hotel. Good breakfast! No variety in pillow type. I prefer some skinny pillows. These were all the same, and the covers were sparse. Air conditioning and heat worked well, and the machinery was quiet.

"Close to Bowdoin, but would not stay here again"

2
08/08/2016

The hotel is very worn and needs updates. Our room was clean but had worn carpet, cracked bathroom tiles, flimsy spotted towels.... just not a great feeling to it. The price makes it worth consideration, and it's only a 10 min drive to Bowdoin, but if we come back, I will look for another option.

"A Good choice for the passing by travelers"

4
06/08/2016

+ This place was available on the day we were checking in, still in the middle of the Summer Peak seasons. It seems like Brunswick is not hit by the tourist mob, but the passing through guests like us. (–) When we got close to the area, just off Route 1, the GPS picked up the signal, and kept showing the wrong location between the railroad and the cinema marking lot. And, Gurnet road (24) was putting us back to the Route 1 North this time. That was a strange unexpected flat ramp way. So we struggled and approached Gurnet Road and passed this inaccurately GPS-marked hotel location, then, we finally recognize the building past U-Haul site. (–) Their Sign along the road was useless as it was sided with the tree and not visible from the distance. Be familiar with the building shape and the color RED of the BW plus logo. When we arrived at 11pm, the parking lot was almost full. The brief greeting was followed. The accessible room was given but we didn't know that it was right behind their counter. Instead of unloading our bags right then, we parked our car at the farthest corner, where the only space was available, then dragged our bags almost back to the same lobby area. I wish the staff could have advised us of the room location more precisely. + The room was well-appointed, and very clean. The green color accent wall bring more definition in the room, but too much in the corridor. (–) The shower floor was flat with bowed shower curtain rod that dripped the water on to the wrong side of the tiled floor. Once the water leaked outside the shower floor (which was on the same level as the rest of the bathroom floor, the water did not travel back to the shower drain, with the silly plastic strap blocking the returning water. (–) I suggested the front desk to change the shower road, and remove the strap, and they can still have the raised threshold as they have provided the plastic chair already. + The breakfast was simple, but the typical BW standard, good but not better than the other BW Inn at Acadia Park. But, I cannot complain and I am quite pleased with BW standard. + The swimming pool, Laundry, Gym are in the same area, and they are open for the guest, without the discouraging open hour restriction. ++ The location is quite good during the day, with a quick mall shopping if needed, and, close to “Maine Street” which is the backbone of the town. _______________ Easy booking and easy stay means it will be a confident choice for a traveler passing through the town.

"Great"

5
03/08/2016

Such a great exterior... As well as the great breakfast we ate everyday. We stayed 3 nights, and the rooms were quite and the staff were polite and kind! So much to do and lots of food nearby. Definitely worth a try...........................

"Great sleep!"

4
31/07/2016

My best night's sleep all trip topped off by wonderful breakfast with real cooked eggs, homemade hashbrowns, hand cut fruit, bacon/sausage + all the usual these days. I do not like to be hot at night. Slept on the side of the bed nearest the air unit and it was fabulous. Probably a little chilly for some, but you can turn it off/down. Some units don't work in 100 degree weather, but this one worked great!

"a gem"

4
30/07/2016

this place is lovely. the rooms are spacious, it is quiet, the breakfast is included and terrific! It is REALLY too bad the existing bar, lounge, restaurant isn't open and operating, since the facilities are there.

"Shopping trip with friends"

4
27/07/2016

My friend and I found the hotel to be clean, and welcoming. The beds were very comfortable and roomy. The breakfast was wonderful every morning with lots of nice options. Great value, tho a bit off the beaten path

"Good Place"

5
25/07/2016

Breakfast served was the best way to start your day. Hot breakfast to give you energy. I would recommend this place to stay. Good night sleep. Staff are really friendly. Check in was only 5 mins. Check out was just a breeze

"Better than I expected"

4
25/07/2016

This hotel was much less expensive than others in the area. That always makes me nervous. The reviews were decent so we took a chance. For the money, it was better than I expected. The staff was very friendly and helpful. Our room was clean and orderly and didn't have any funky smells. There were good breakfast options with a very kind and attentive dining staff. There was nothing fancy about this place, but it provided everything we needed at a great price. It is a pet friendly hotel, and while it was very quiet, there was fur noticed in the hallways and stairwells. All in all I'm glad I didn't let the low price scare me away.

"Motel with style"

5
23/07/2016

Just stayed here for one night, hope all my accommodations are as good on this trip.really friendly staff. Sarah at the front desk gave some great restaurant suggestions, places that the locals eat Large clean room. Whirlpool bathtub. Only limited shelf space in the bathroom though. Even a full sized ironing board. Beautiful lobby with very comfortable breakfast area. The coffee maker in the room was a Kurig and they had decaf coffee. All round good experience. Their address , Grumit Rd is really Rt. 24 in Brunswick.

"Great stay!"

5
14/07/2016

Great property and staff! Beds were comfortable and bath was clean. Breakfast was hot and ready, staff was pleasant. I would recommend this hotel to family and friends. We stay at Best Westerns whenever possible.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Robyn A - Thank you for staying with us and for taking the time to write this review! Hope to have you back again soon!

"Great place to stay in Brunswick/Bath area"

4
11/07/2016

Customer service excellent, parking is great with cameras outside for security. Pet friendly and our room offered an outside door with a little grass area for pets. We also had a small deck outside our room with a table and chairs to drink your morning coffee. Room was exceptionally clean. Great to have a bigger refrigerator with small freezer in the room. Price with military discount a little pricey for us but considering the value we are very happy with this motel!

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear bw7751 - Thank you for staying with us! We're so glad you enjoyed your stay :) We hope to have you back with us again soon!

"Normal Hotel Chain"

4
10/07/2016

This hotel fit the typical hotel chain. The staff was friendly, the room was clean, there is an indoor pool. The room itself was small, and the shower nozzle had too much pressure which made getting a shower not enjoyable. The location of the hotel is not ideal, and is a bit in the middle of no where. Overall, wouldn't have too much of a problem staying here again.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Heidi E - Thank you for taking the time to write this review! We hope to have you back with us again soon.

"best western plus brunswick"

5
05/07/2016

this hotel has many positive qualities. the first is the outstanding breakfast buffet served from 6 to 10 every morning. the wonderful selection is constantly being improved. best hotel breakfast we have ever had - anywhere!! the rooms are fairly large and have very comfortable beds and pillows. staff is really outstanding and very caring. they truly go the extra mile to make the experience enjoyable. their indoor saltwater pool is open year round. their rates are competitive, and when you are able to use a hotel.com coupon, their rates become exceptional.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear X4876HFroberth - Thanks again so choosing to stay with us, for taking the time to write this kind review, and for all the lovely compliments! We look forward to having you as our guest again soon!

"Very friendly"

5
30/06/2016

Friendly staff, clean and nice size rooms. The kids loved the pool. The management staff was excellent. Christina made the morning breakfast the highlight of the day. She welcomed everyone and anticipated guest needs and met the need with a cheerful smile. Highly recommended.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Belinda - Thank you for your kind words :) It makes us feel so happy to hear reviews like this! We hope to have you back again with us soon!

"Hotel fit our needs"

4
30/06/2016

We needed a dog friendly hotel between MA and Bar Harbor and this hotel worked great. Close to restaurants and stores. There was free breakfast and the kids used the gym. Close to downtown Bath and Portland (maybe within 1/2 hour each way). The night we stayed the hotels in portland were $450 and this was $150. Everyone there pleasant and it was a safe place and convenient place to stay.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear MAamyp - Thank you for your kind review! We hope you'll stay with us again on your next trip to southern Maine!

"Wonderful Stay"

5
26/06/2016

I love staying at this Best Western Express and will stay there whenever we go to Brunswick. We love the pool, the breakfasts.. The room was prefect, too. The guest staff was very helpful, too. We have family in the area so your hotel is a great place to stay while we visit them. The room is very clean and comfortable.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Thank you so much for taking the time to leave this kind review! We very much look forward to having you back again with us soon :)

"Great stay"

5
25/06/2016

We loved the breakfast. The room was accommodating. The staff was very friendly and helpful. The location was a plus because we went to the zoo before we checked in and the day we checked out we went to Santa's village. We really enjoyed ourselves. Will stay here again.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Jennifer M- Thank you so much for the kind review! We're so glad you enjoyed your stay and hope to have you back again with us soon :)

"Brunswick Best Western "IS" the best!"

4
24/06/2016

Visited friends in Bath, Whitefield, and toured this beautiful area!! Liked it so much we extended our stay two nights. Since nothing is perfect -- the TV programs were not listed by hour or channel and picture often fuzzy -- during 4 of the 6 days we missed getting "USA Today" even though we were at breakfast at 8 AM. Desk attendants were helpful and polite. Yup! I read the paper and watch TV at night so it was a 'little' inconvenient.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Thank you for your review! We look forward to having you back as our guest again soon!

"Very nice one night stop off!!"

5
21/06/2016

We called ahead from the Maine Visitors center and spoke with a super nice gentleman who accomodated our family of 4 and our friends family of 4 traveling with us. We got the last two rooms available and the young man at the desk got us towels and rollaways to make us comfortable. ..we thank him very much! ! After a long day of driving this was perfect..the kids swam, we ordered pizza for dinner, slept comfy and had an amazing breakfast the next morning before heading out.

"Best Western Plus Brunswick Bath"

4
20/06/2016

Best Western Plus Brunswick Bath offers a free cooked breakfast and parking. This is a great location if you plan to explore the coastal islands south of Brunswick. The hotel lobby, parking lot, and hotel rooms are clean. Staff is friendly and accommodating. I recommend Best Western Plus Brunswick Bath for its amenities and proximity to surrounding sights.

"Very nice, good location"

4
14/06/2016

Overall hotel experience was very good. Was able to bring two large dogs, nice size room, clean, nice staff. Breakfast buffet was better than at comparable hotels from other chains. Nice location off major highways, and very nice grounds.

"WI resident"

5
06/06/2016

Very nice place. Clean spacious rooms. Very helpful staff. The breakfast had plenty of choices. There was a nice deck off our room on the first floor. The price was decent and it was very easy to find.

"Excellent"

5
04/06/2016

Great hotel @ a very good rate. Very clean and very friendly staff. Breakfast varied for gluten free people too. Coffee and juice 24/7 makes this even a greater hotel than any I have stayed at in a long time. Would highly recommend this hotel to anyone looking for a great place and deal.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
So glad you enjoyed your nice stay. We look forward to having you back with us again soon!

"Very nice!"

5
23/05/2016

This was a very clean, pleasant pet friendly hotel. The breakfast was very nice and since I was by myself, I felt very safe. My only negative, was that I could hear people talking in the hallway and one night it was quite late.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Suzi K- Thank you for taking the time to write this kind review. We're glad you enjoyed your stay :) We look forward to having you back again with us in the near future!

"Good Choice North of Portland"

5
22/05/2016

If you're visiting the coastal area north of Portland, this is a great hotel in the Brunswick area. The rooms are all recently renovated with comfy new beds, flat screen and free wi-fi, and they have a free full breakfast from 6:00-10:00 am. Just a few minutes from Bowdoin College--check out their art museum if you have the time!

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear GuyInPalmBeach - Thank you so much for your kind review! Looking forward to having you back with us again soon!

"Great breakfast"

4
02/05/2016

Nice place to stay. Enjoyed both Bath (a smaller town) and Brunswick. Went to Ft. Popham but was crazy busy because of their spring break. Went to Popham Beach, pretty. Even saw the USS Zumwalt go up the river and dock. JR Maxwell's and Kennebec Tavern offeren great and reasonable food. In Brunswick, a fun Candlestick Bowling Alley on a side street, and Gelato establishment. Loved the breakfast, and would love to come back some time.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Kathleen T - Thank you for your kind review! We look forward to seeing you again in the near future!

"Food and dirt on beds and in drawers"

1
25/04/2016

We stayed here last June and had no problems, so when we returned to visit Bowdoin college with our daughter we didn't think twice and booked again. The room we had was alarmingly dirty. My daughter opened the pull-out sofa; it was covered it what looked like cracker crumbs. I opened drawers and there was dirt/sand/etc in most of the drawers. There was no bedding for the bed. After first bringing bedding, then agreeing to move us when we found the drawers were also dirty, our second room had some lettuce on the couch mattress which the manager saw as we opened the bed. We were brought new bedding and given only 10% off and a few extra Best Western points, not enough for another stay at any hotel. My daughter was so grossed out that she found a friend to stay with at the college the second night; we didn't unpack anything into the drawers and frankly couldn't wait to leave. I don't feel we were compensated adequately; will definitely look for a different place when we return once or twice/year over the next 4 years.

"Great location, excellent breakfast, clean & quiet"

5
21/04/2016

We stayed here two nights and used it as a base for a mini vacation to explore the mid-Maine coast. The location is very good and a short walk or drive to shopping at Cook's Corner. The free breakfast offered is excellent with many choices of hot and cold foods. Indoor pool was nice and front desk staff was very friendly and helpful. We paid the extra for a king room with a jetted tub and that made my wife very happy!

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Wilson P - We're glad you enjoyed your stay at Best Western Brunswick / Bath! Thank you for your kind review - we hope you'll stay with us again on all your future trips to our area!

"Vacation Stay!"

4
17/04/2016

Clean room, looked new. Room had shampoo, conditioner, facial & body soap, plenty of towels, hair dryer, iron & ironing board, etc. Breakfast was fresh food, nice choice of food ( choice of hot or cold food ) juice, milk, coffee, etc. Nice room for having breakfast. Good informative main desk staff, very friendly people. Enjoyed the stay & would recommend this hotel to anyone.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear William P - Thank you for your kind review! We hope to see you again on your next visit to Brunswick/Bath!

"Couldn't be happier"

5
28/03/2016

This is my second stay in the last twelve months at the Best Western - Brunswick. I am extremely happy with both the hotel itself and the staff. This has become my regular place to stay when I travel to Maine. When I find a place that is this good, I stick with it and highly recommend it.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Thank you for taking the time to write a review of our hotel! Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope to see you again on your next visit to Brunswick/Bath!

"Recently Renovated & Welcoming"

5
13/03/2016

spent a few days here for a family funeral. Pets welcome for a nominal nightly fee. There is a great wooded area in the back of the building for walking the dogs. Rooms are spacious, clean and well appointed. Beds are very comfortable with a lovely menu of pillows on the bed. Microwave & fridge. did not use the wi-fi but it is very easy to connect to. Breakfast was standard fare. They gave us a room to gather in after the funeral services to show films and share stories. We brought in snacks and drinks. Location is easy access to hiking & biking, Orr's Island, Bailey Island along with Bath & Freeport.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Marciacoventry- We're glad you enjoyed your stay. Thank you for your kind review and hope you'll stay with us again in the future!

"Great property"

5
12/03/2016

This is a well taken care of property. The rooms are very spacious and comfortable. Everything is clean & well decorated. The staff is kind and hard working. The breakfast is very nice. There are many selection and a big comfortable room to sit in. The breakfast gal is efficient & makes sure you have everything you need.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Jesse M - Thank you so much for taking the time to write this kind review! We're glad you enjoyed your stay, and we hope to see you back with us again soon!

"Our stay in Brunswick Maine"

5
07/03/2016

Our stay at The Best Western in Brunswick Maine was exceptional. The accommodations were so clean and comfortable as well as nicely decorated. We had a suite and there was ample room. The employees were very welcoming as we would want to expect. They are very pet friendly. The extra charge for a pet was not a problem for us as if there were any before us you wouldn't know. We will definitely stay there again.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Lori K - Thank you for your kind review! We look forward to having you back with us again soon!!

"Was fine last year (2014), not impressed 2015...Will go elsewhere in 2016"

3
02/03/2016

My daughter and I stayed here for a swim meet which our swim team booked as a group deal. This was the second time we stayed here and sorry to say, I don't' think we will stay here again due to the conditions this year. When we got to the hotel (late as I got lost), we checked into our room and parked around the side. We entered through the side door. As we did, a somewhat sketchy looking man came out the side entrance for a smoke. As i went back and forth to get my luggage and stuff, the man standing outside reeked of marijuana. Now, I realize this is not not the hotels' fault, still it certainly did not improve my opinion of the place. As we entered our room and settled in, my daughter went over to close the curtains (we were on the first floor with a window out to the parking lot) and she found a cigarette butt on the side panel near the window. She was extremely grossed out and upset. I'm not sure if the staff was in a hurry to clean the room but this got left behind. I disposed of it since I didn't want to deal with the hassle of calling the front desk and having them come down. Needless to say, it was upsetting to her for the remainder of the evening. Other than the bathtub looking a bit worn, it was ok. The breakfast the next morning was fine, which is why I'm rating it average. However, the pot smoking sketchy man standing outside the side door in a hotel filled with teenage and younger swimmers does not bode well with me and the cigarette butt in the room was just gross. We will be looking to stay down the street next year and I will give this feedback to the team hotel coordinator as I do know there are several other hotels in the area we could try in the future.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Nhswimfamily - Thank you for taking the time to review our hotel. We appreciate the feedback and will use it to improve our product and services. Best Western Brunswick Bath is 100% a non-smoking hotel, so it is surprising that a cigarette butt was found in one of the rooms, and I will speak to the staff to be more diligent about looking for things of this nature. Guests who smoke are asked to respect the non-smoking status of the hotel, and are required to smoke outside. We are sorry that your stay didn't meet your expectations. We do take all feedback seriously and your comments will be communicated to the staff in every department.

"Nice place GREAT STAFF"

4
01/02/2016

I can't remember her name but the woman that runs the breakfast room makes you feel like you are eating at her house and she's a great host. The front desk staff are friendly and always have a smile on their face. The rooms are clean the towels were where they should have been and the TV worked. I travel 40 weeks a year for work and realistically the only difference between a 5 star and a 2 star if they're clean is how nice the lobby is, and I don't sleep in the lobby

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Jasonmears - Thanks so much for your review. I have to say, you made us chuckle with your comment about the difference between a 2 star hotel and a 5 star hotel :) We're glad you enjoyed your stay and your breakfast! We hope you'll stay with us again soon when you're next in the area! Wishing you the best on your travels!

"Great stay"

5
16/01/2016

I stayed here one night during a business trip. The room was nice and clean and the staff was courteous. The included breakfast was a good addition. The tub took a bit to drain after a shower but was not bothersome. I would recommend.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear JMarrion - Thank you for your kind review! I'm so glad you enjoyed your stay! Hope you see you again in the near future.

"Best Western PLUS Brunswick Bath, Brunswick, MAINE"

2
02/01/2016

There is poor maintenance inside (repair) and outside (weather preparation and care) of hotel, slippery, dangerous, lacking stock and attention to pool area and hideous caulking in 350.00 double queen bed spa bath room

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Venise D - I'm sorry that you did not enjoy your stay with us. We hope you'll decide to come back and give us another try in the future!

"Great deal for the price - would stay again"

5
31/12/2015

As we grew up in and still have family in the area, we have stayed at a number of hotels over the years. After our stay over Christmas, we are moving this one to the top of the list. I was a bit dubious as it cost significantly less than others we have stayed at so I was concerned it would be not so nice, but we wanted to stay at the same place as my sister and hadn't been that happy at our last place so gave it a try. One of the few negatives was in trying to find it. It was a dark and foggy night. The sign says "Brunswick Bath" in big letters and the Best Western Logo gets lost. We only spotted it as we drove past and had to turn around. People already know they are in Brunswick - we felt the Best Western name should have been prominent. Once we arrived, we found the staff pleasant and helpful. We booked a suite, not much more in cost than a basic room, and were very happy with the size and decor of both the living room and bedroom. Both had large modern (flat) tvs. We were missing a remote for one but as the one worked for both, we didn't bother saying anything. We asked for an extra blanket which was sent up. We used the pool one night and were lucky in that we were the only ones there. When we arrived, we saw no clean towels but a request to the front desk took care of that. There were several pool toys we had fun with. In addition, this pool was the best for doing laps of the any hotels I have been to as it was quite long. The water fountain at the end was a cool feature. The water felt cool at first but once you start moving around, you get warm. We would have loved a hot tub but there isn't one. We had no trouble using the heater, which was located in the bedroom, but note that it does make some noise when blowing. Not a problem for me, but more of an issue for my boyfriend who can be a very light sleeper. He just used the sofa in the other room when it bothered him. Great breakfast - one of the better ones for self-serve. They could use a second waffle maker as people were always waiting on it. We advised early that we might not use all three days and, when we left a day early, we had no trouble. Checkout was fast and pleasant.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Koalatravelor - Thanks for giving the Best Western Brunswick Bath a try! We appreciate your thorough review and hope you'll choose to stay with us again on your next trip to the area!

"Shower Issues"

3
31/12/2015

I stayed here three years ago and loved it, not so much this time though. There is wear and tear such as stains on furniture, the mattress was worn, but the worst was the shower. Around the shower head was white plaster creating a real eyesore against the green paint which didn't impress me for the $94 a night this room cost. The tub didn't drain so I stood in about 6 inches of water while showering. We asked the front desk for Drano and they replied it was locked up. I told the attendant when I checked out I was not impressed with the shower and she replied she would fix it for the next guests. That's special and I will NOT be staying here ever again!!!!

"Quiet location"

4
30/12/2015

Had a great stay here. Very quiet as it was the evening of Christmas day. Staff was very helpful. Room was clean and comfortable (if you like a firm bed). Would stay here again. Never had the breakfast here so can't comment on that.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear KWhopper - Thank you for staying with us! We're glad you had an enjoyable stay. I hope you'll be back with us again soon and will have a chance to try our delicious breakfast next time!

"exceptional stay"

5
29/12/2015

we spent 4 days this December at the best western in cooks's corner in maine. the front desk and dining room staff were outstanding and went out of their way to make our stay memorable. the breakfast was outstanding and the front desk lady (sarah) was the best ever. she is very caring and a warm personality we have spent several days here over the past few years and it is a great place to stay. great beds and great bathroom amenties.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear travelingsister1 - Thank you for you kind review! I'm so glad you enjoyed your stay - can't wait to have you back with us again in the near future! Cass

"The Tops in Maine for Breakfast"

5
19/12/2015

Unless you are getting eggs to order you cannot top this Buffet! Fresh waffles (bring your own Maine blueberries), Creamy eggs, sausage,bacon. Fresh vread and cinnamon rolls. Fresh fruit. GREAT STAFF! Leave a tip in the jar for the Breakfast Embassadors.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Bob T - Thank you for your kind review! We're so glad you enjoyed your stay with us. Hope to have you back again with us in the near future!

"Best place to stay in Brunswick"

4
17/12/2015

We have used this hotel for several years for my sons swim team for weekend meets at Bowdoin. The hotel is in an easy to get to location. The hotel is great. The staff is very accommodating and great to work with. I would highly recommend staying at this location.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Robert S - Thank you for taking the time to write this review! We're so glad you've enjoyed your stays with us, and we look forward to seeing you again in the near future!

"great hotel, even better value"

5
12/12/2015

I stayed in a great room with my daughter who's a senior in high school. We both loved the room, amenities and staff. We were on a trip to see a local college. She is interested in attending Bowdoin college. I read great reviews before I booked the room. The location and the price of this hotel were just right ! I would recommend this hotel to others, and plan on returning for a vacation in Maine type trip in the future.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Susan D - Thank you for taking the time to write a review of our hotel! We're glad you enjoyed your stay, and we look forward to seeing you again in the future. Good luck on your college search!

"Light Blanket During Winter"

2
07/12/2015

This hotel doesn't provide warm comforter set during winter. It only has light cotton blanket. We had to set the heater at 74F to keep warm. The heater, made loud noise, started often b/c the setting of heater was at 74F while the outside was frozen. No restful night.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear czc62 - Thank you for your review! We appreciate your feedback, and we will forward your comments to the owner at our next meeting.

"Great Staff, Great room!"

5
02/12/2015

2 nights here over Thanksgiving was a nice surprise just how pleasant this location and its staff was! The pool was great and the breakfast was very good. The location fit our needs perfectly. The rooms were very clean and quiet. The bed was comfortable. Would most surely stay here again!

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Regina K - So glad you had a nice stay, thanks much for taking the time to let us know! Hope to see you back with us again soon!

"warm, clean and friendly"

5
01/12/2015

lovely location in the woods yet near shops and restaurants- very helpful and inviting staff... delicious breakfast and spacious rooms decor pretty and comfortable beds great place to stay.....enjoyed the entire stay

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Deborah C - Thanks for taking the time to leave such a nice review! I'm glad you had a nice stay and I hope you'll stay with us again in the future!

"Great Staff, Clean and Comfortable Stay"

5
30/11/2015

If you are looking for clean, affordable, a great staff, and pet friendly, this is the place for you. I brought my dog, and I have stayed at many pet friendly hotels that were not very clean, but this place was extremely clean. You would not be able to tell that you were in a pet friendly room. The staff are exceptionally nice, and they go out of their way to make sure that you are well taken care of. We will be back, and thank you!!!

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Allyn O - Thank you so much for your review! We're glad you enjoyed your stay and we look forward to seeing you again on your next trip to the area!

"Great stay and hotel !!"

5
30/11/2015

We came up for the Thanksgiving holidays. We were there for 5 days. The staff, housecleaning, and maintenance were great. Bri at the front desk was awesome, very helpful, always smiling, Kristine in breakfast area did a super job in keeping everything stocked up for everyone. The Heater didn't work the night we checked in but it was too late for repairs and we were offered to exchange rooms that night but we were exhausted from a long drive so Bri gave us some extra blankets and it was just fine. We moved rooms the next day so the heater/AC could be pulled out and worked on with out interrupting our stay, since we had our dogs with us. The rooms had a mini fridge and microwave. The bed in our first room was more comfortable than the other room bed but after changing rooms we didn't feel like changing again. The breakfast had waffles, eggs, bacon, sausage, biscuits and sausage gravy, warm oatmeal with numerous toppings to choose from, fresh fruit, pastries, breads, juices, coffee, yogurts, etc. Everything tasted very good. It had an indoor pool and exercise room, outdoor decking for summertime.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Terry804 - thank you for choosing Best Western Brunswick/Bath for your 5 nights in the area! We're glad you enjoyed your stay with us, and we hope to see you again on your next trip to Maine!

"Best Western Stay"

5
28/11/2015

Excellent Quality for the money. All of the staff from front desk to the housekeeping staff are pleasant, professional, very courteous. The rooms are very large, there is a microwave and mini fridge in all the rooms. The bathroom are large the room we stayed in had both a tub and shower. There was a seat built in at the end of the tub which made it easy for shaving your legs hahaha.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Thanks for staying with us Ruth! We're glad you found the bath comfortable :) Hope to have you back with us again soon!

"So good we stayed another night"

4
23/11/2015

We were on a fall road trip and heading south when we thought we would give this BW a go. Very good hotel, fairly typical of what you expect from the BW brand.Clean, good size rooms, comfortable and very good value. Very friendly and helpful staff. The breakfast was very good and a cut above the typical continental style with hot and cold offerings. The lady that does the breakfast takes pride in what and how she delivers. The dining area was done in a nice decor off to one side at the entry. Great choice if you find yourself on the road and requiring accommodation in this area. We enjoyed it so much we decided to stay another night so we could further explore the surrounding coastal areas. Just one thing to note is that dining options outside the hotel appear very limited, we did eat at the Applebees just up the road but didn't see any other options close by.

"Best Breakfast EVER"

5
22/11/2015

Not only is this BW a deal, Its a Heck of a deal. All rooms are not standard and offer various treats with some different bathroom options. The Best breakfast that can be had short of a chef cooking eggs to order. The Bteakfast Embassadors Kristina and Stacey are SUPERSTARS! I love coming the this BW!

"A pleasant surprise"

5
19/11/2015

My husband and I needed a place to stay while visiting family in Brunswick and I found this Best Western on Tripadvisor, Our room was large and extremely comfortable. The bathroom was modern and spotless. The free breakfast was incredible. Food was hot and plentiful. Lots of choices. The desk staff was friendly and welcoming. We will surely make this our place to stay in Brunswick and recommend it to others in the family.

"Quite reasonable"

4
19/11/2015

Fair price for basic, clean room, quiet location not far from town, friendly staff. Self-service breakfast was better than average for quality and selection. This is more than 200 characters. enough with the minimums!

"Great Staff!"

4
17/11/2015

This hotel was pretty good. 10 mins. from downtown. Clean rooms, awesome hot breakfast, nice lobby and dining room. All of the night and day shifts personnel, and the two breakfast kitchen ladies were the best I've seen in a long time. Courteous, friendly, and very helpful. I think they should get a raise for the way they work too! Already recommending to friends that are going to Brunswick, Maine for a visit to stay here.

"a Reward????? stay; some reward"

2
09/11/2015

Nothing I can say will make this a place a PLUS place. The room at $300/night is ridiculous to have on the door ....get real Enough said!!!!! will do once we are settled in FL for the winter at our home there

"Top Notch!"

5
08/11/2015

I have stayed at Best Western on numerous occasion and always found them just so-so. This particular BW was exceptionally clean with very friendly staff who really seemed to care about giving us a positive experience. The complimentary breakfast was great! I do not eat grains and always have a difficult time finding something on the breakfast bar at hotels. This hotel was not your usual carb loaded cereal and toast here. They served bacon, eggs, sausage, yogurt, juices, waffles, home fries, pastries, etc. There was something for everyone. We did not use the salt water pool but it looked really nice. Also, this hotel was really quiet. If we ever visit Brunswick or Portland, ME again I will definitely stay here.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear KimberlyR789 - Thank you for your review -- we're so glad you took the time to let us know you enjoyed your stay! We look forward to having you back with us in the future!

"Comfortable stay"

3
03/11/2015

Lobby and breakfast dining areas are beautiful in contrast to the average décor of the hotel room. The bathroom is elegant with a deep tub, allowing you to soak. Large comfortable king size bed in a spacious room. Breakfast is bountiful with scrambled eggs, sausages, bacon, biscuits, oatmeal, waffles, fresh fruits, cold cereals, assorted juices, assorted breads and pastries, coffee and tea. The laundry facility has two dryers and two washer ($1.50 a load).

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear NateaBar - We're glad you had a comfortable stay, thanks for the kind review!

"2 day vacation on the coast of Maine"

5
02/11/2015

The location was obscure and off the beaten path which initially made us a little concerned. In retrospect, the quiet of the location made all the difference and resulted in a very restful stay. We will definitely recommend this particular hotel and we will be back.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Susan L, Thank you for your kind review - we're glad you had a restful stay, and look forward to seeing you again in the future!

"a bit pricey - average"

3
25/10/2015

a bit pricey - nothing special - a good breakfast - since it is asking me to subit 200 characters - try not take advantage of your tourist who spend money else where in the area as well... its only a room...

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear lovinglifemo, Thanks for your feedback and for taking the time to leave a review!

"Good breakfast, nice hotel!"

5
23/10/2015

This hotel was recommended by a local we met at a local pub. The hotel was clean, had friendly staff and was well located about a mile or so from downtown Brunswick. There was ample parking and it was located near several restaurants, including an Applebee's which stayed open till midnight. Shopping was right nearby also. Breakfast was above the usual standards and well staffed.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear Lori, Thanks for your awesome review! We're so glad you had a nice stay and hope you'll visit us again in the near future.

"East coast road trip"

5
23/10/2015

First time in Maine, us west coasters found this place online based on location and reviews... Staff was friendly, grounds were clean, rooms were very clean. Kristina?? at breakfast was super informative... I was looking at the brochures of what to do nearby, and she approached me... I told her what out interests were, and she came back with so much information... She sat down with us like a concierge, and had maps and information printed out for us... We did everything she told us about... Drove down the islands, and went to Freeport for lunch... My only complaint was a member of the housekeeping staff... The hotel rooms were so nice and quiet, and we were sleeping so well... I understand if hotel guests are loud, but at 8;15am she was talking loudly, and not closing the doors next to us quietly, just letting them slam shut... We could hear everything she said from the hallway to our bed. Even a loud belch, and an "excuse me" Again, not a deal breaker, and would stay again for sure.

kspaulding, Manager at BEST WESTERN PLUS Brunswick Bath, responded to this review
Dear MIchael E, Thanks for your kind and thorough review. We're glad to hear about the staff noise in the hallway, we'll be sure to review our policies regarding that at the very next staff meeting! Looking forward to seeing you again on your next trip to the area!

"A nice place to stay"

4
22/10/2015

Quiet situation out of town. Good sized room with a walk-in shower and lots of hot water. Breakfast very good, wide choice of fruit, breads, yogurt and hot dishes; the bacon was exceptional. Kristina is doing a great job in the kitchen and dining room.

"Another Good Stay"

5
21/10/2015

Come back often to this hotel while visiting family nearby. Just barely off the beaten path which makes it nice and quite. Good breakfast and I enjoy the pool. If ai get a chance I drive furthout down the penninsulas to some wonderul Maine coastal spots.

"Warm and Friendly"

5
16/10/2015

This hotel was in an excellent location for our recent trip. On arrival, check in was very quick and efficient. Nearby were some nice restaurants and some fast food restaurants. The room was large, warm and comfortable.

"Best Western Plus"

5
13/10/2015

I would highly recommend this hotel to anyone, no matter how big or small. We had almost 100 guests at our wedding and they accommodating every single one. They provided the most courteous service to all of my guests, and made us feel like we were at home. The breakfast was absolutely delicious, the rooms were immaculate, and the Staff (front desk especially) were so helpful and polite. Every time I called to check on reservations and room availability, they went out of their way to assure me things were taken care of. THIS HOTEL WENT ABOVE AND BEYOND TO HELP MAKE OUR WEDDING DAY AS STRESS-FREE AS POSSIBLE FOR US AS WELL AS OUR GUESTS!! WELL DONE & THANK YOU!!

"Great place to stay"

4
06/10/2015

This was a great place to stay; comfortable and clean. I enjoyed the third floor room where we could open the screened window. It was quiet and good quality. The breakfast area was inviting. The food was very good.

"hotel"

5
05/10/2015

Everything was great at this hotel. A 4 star experience for sure! Staff was helpful, room very good and breakfast good. I would go back again for sure. We stay at a lot of hotels throughout the country and this one would rate in the top 20 percent. The only drawback is that it is not in an area with a view.

"Accessability"

4
25/09/2015

All hotels, inns and motels with 50 or more rooms need to have at lease 5% of the rooms made to meet accessible standards. This Best Western has only one accessible room. Their regular rooms are manageable, but the bathrooms are nightmare for a disabled person. Otherwise, this is a truly exceptional property that is squeaky clean,well appointed and laid out. Fantastic breakfast (and staff) with smooth check in check out staff. A pleasure to stay there.

"Vacation in Bath"

4
24/09/2015

Hotel was nice, Price was reasonable for the area and the location was in the middle of the places that we were visiting. . The rooms had refrigerators. Breakfast was nice and the staff were friendly and attentive. I would recommend this location for a casual stay.

"Very Nice Hotel"

5
20/09/2015

We stayed at this hotel for two nights. Staff was very helpful and accommodating. The room was very clean and the bed very comfortable. The breakfast was varied and good. Good location - we would recommend this hotel.