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Best Western Hotel Branson Inn and Conference Center, Branson West

4.5/5  - basé sur 808 notations.
8514 E State Highway 76, 65737-8881, Branson West, United States - Ver el mapa

Bienvenido al Best Western Branson Inn and Conference Center. Nuestro hotel de la zona oeste de Branson cuenta con todo lo que pueda necesitar para disfrutar de una fantástica estancia. Aquellos huéspedes que busquen un hotel situado en las inmediaciones del Lago Table Rock encontrarán todo lo que necesitan en nuestro establecimiento de Branson West. A poca distancia en auto podrá encontrar una gran variedad de actividades al aire libre y acuáticas. De hecho, nuestro hotel de Dollar City permitirá a los huéspedes disfrutar de lo mejor de ambos mundos con un cómodo acceso a los enclaves naturales y una gran variedad de lujosas instalaciones y servicios. Este hotel es un enclave de primer orden para fiestas de cumpleaños, recepciones, banquetes y reuniones familiares o eventos militares. Los eventos militares gozan de gran popularidad en este lugar y los huéspedes podrán acceder a unas amplias y cómodas instalaciones. Ubicado junto a Silver Dollar City, nuestro hotel de Branson cuenta con una inmejorable ubicación. Nuestro hotel ofrece entradas para Silver Dollar City y se encuentra a poca distancia del Lago Table Rock y su alquiler de barcos. Tanto si se encuentra aquí para disfrutar de su visita a Silver Dollar City como si simplemente desea pasar unas relajantes vacaciones para cultivar su bronceado, en este hotel podrá encontrar todo lo que busca. Disfrute de un servicio de transporte gratuito a Silver Dollar City y de numerosas opciones para jugar al golf durante su estancia en nuestro hotel de Branson West. Las actividades en el lago proporcionan la manera perfecta de pasar sus vacaciones de verano y los espectáculos musicales en Branson atraen a numerosos visitantes procedentes de todos los rincones del país. Además, nuestros huéspedes podrán comenzar su día de la mejor forma con nuestro desayuno caliente gratuito de lujo. Disfrute todas las mañanas de suculentos gofres, selección de cereales y yogur, fruta fresca y pasteles dulces. Complemente la comida más importante del día con una taza de café 100% Arabica y jugos fríos. Reserve su próxima estancia en el Best Western Branson Inn and Conference Center hoy mismo y ahorre durante su viaje a Silver Dollar City. Hotel situado junto a Silver Dollar City con servicio de transporte gratuito.

Best Western

Hotel Branson Inn and Conference Center

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Los puntos fuertes del hotel

  • Piscina climatizada
    Piscina climatizada
  • Aire acondicionado
    Aire acondicionado
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

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Certificate of Excellence 2018
GreenLeader Bronze
 
Basado en la opinión de 801 huéspedes
NOTA EMITIDA
Excelente
463
Muy bueno
221
Normal
78
Malo
26
Pésimo
14
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
48
De negocios De negocios
29
En familia En familia
536
En pareja En pareja
143
En solitario En solitario
14
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Great value , very quiet"

4
09/09/2018

This hotel is situated in a very quiet area yet out of the hustle and bustle of Branson. Very close to Silver Dollar City and only a couple of miles into Brandon West. 8 miles to Branson. Pretty good breakfast , clean rooms , great beds ( at least the on I slept on). I would recommend this hotel for those whom enjoy the quiet and don't mind a short drive to attractions.

"Good place to stay!!!!"

4
04/09/2018

A restful nights stay, booked this place for a family stay mainly for its location. Easy access to & from. Breakfast was fine the first day as it wasn't so busy & plenty to go around. The 2nd morning ran out of food. My only complaint is water pressure! Had a trickle of water for my shower & I mean a little trickle. I'd probably stay again with family due to the pool & all they offer. The grandkids enjoyed it there. Thanks best western

"Comfortable Room Great Staff"

5
03/09/2018

A friend that I have had since sixth grade and I have never been on a road trip together so we decided to go to Branson. I got online and chose this one. I am happy I did! The staff were wonderful and friendly and very helpful , the one day we did not plan anything they gave us numerous ideas on what to do, especially Ivette and Vicky. The room was always very comfortable as were the beds. The breakfast every morning was tasty and there was always coffee available near the front desk. If I ever get back to Branson I will definitely stay again.

"Right place, best price"

5
02/09/2018

Tell you what we had was awesome. Negotiated a deal for eight days. Quiet and clean. Beds could have been better. Cool in room. Breakfast was good, fine variety most days. Great staff. Shuttle to SDC was available did not use, however seemed extremely reliable.

"Branson West"

5
31/08/2018

Very nice hotel. We have stayed there many times in years past. It is an older hotel but very comfortable and very well maintained. We will stay there again the next time we come to Branson. The shuttle to the park is a nice extra.

"Warning - Dont' Stay Here"

1
27/08/2018

The room had a strong swimming pool smell.The room was damp and the air conditioner did not drain, always heard a dripping sound.Very little water pressure.No hot water, only warm water.Dust ruffle on beds were dirty, stained.After returning from our first day out they failed to properly make the beds, clean the toilet, replace all the towel and get the ones from inside the tub.I told the on-duty desk clerk and they wrote the information about the housekeeping down and told me to tell the manager in the morning when I checked out. I told the person at the front desk the next morning and they said the general manager "may" give me a call.

Randy N, General Manager at Best Western Branson Inn And Conference Center, responded to this review
As General Manager I will be looking into your concerns that you have brought to my attention. I will be working with the entire staff to ensure that your experience will be addressed. Thank you again.

"Grandmother, adult daughter & 11 yr old grandson"

3
24/08/2018

The 3 of us went to sightsee and go to Silver Dollar City for the unique shops, food & the rides. The Best Western was a very clean hotel, the staff was extremely friendly and eager to help us in any way and the room was clean. The hotel was an average hotel with basic decor and amenities. It had a coffee pot and a small refrigerator in room. In the shower it has 2 dispensers; one w shampoo & the other w conditioner. Bar soap at the sink but no hand lotion in room or at front desk. The breakfast was much more than continental with make-your-own hot waffles, and self-serve biscuits, gravy, scrambled eggs & hash browns. Fruits, yogurt, pastries, toast, etc & juices. We all 3 found something (or several things)we liked to eat. I would recommend this hotel as an average place to stay if going to Silver Dollar City. The hotel has a free shuttle to & from SDC. Also, hotel has a swimming pool. Prices are $98/night.

"Branson family vacation "

5
08/08/2018

We enjoyed our stay. We had a family suite. 3 adults 2 kids ages 12 and 11. We had a room second floor as I had requested. Liked the walk out deck. The pool nice size. Loved the hot tube. Breakfast was good. Everyone treated us very good at hotel. Very helpful. Kids loved the game room. Was nice to have a General Dollar store next door. Would stay there again.

"Okay today but better Before"

3
07/08/2018

We were told check in was at 3pm. We arrived at 3:15 and our room was not ready until 5:45. At check in I tried to use the best western gift card I had turned in rewards points for but neither employee working knew how to do it or made any effort to figure it out. The front desk clerk in the morning was able to fix the gift card issue. The room was clean and the breakfast was good (my husband says if they don't bring bacon back that's a deal breaker for him), but the pool water was DIRTY. I couldn't even see the bottom of the pool.

"Hotels in Branson Missouri"

5
06/08/2018

What a nice experience we had at the Best Western and Conference Center. Although the hotel is not new, it has been updated and we found the rooms to be clean, comfortable and a great value. The breakfast was very nice and the indoor pool was nice with extended hours for families on vacation. With the low prices they charge, you can afford to get the kids their own rooms and not be so crowded in one room.

"Great Stay!"

5
04/08/2018

We had spent the first three nights in a less expensive motel in Branson. We were very dissatisfied and started looking for another place to stay. we found Best Western in Branson West and made reservations immediately. It was the best idea ever. Thanks! We had a wonderful four days with your motel.

"BW Stay"

5
03/08/2018

Nice atmosphere and quite with decent helpful staff. Hotel has made changes over the times that I have spent there, some good and some not so good, but they have addressed any issues and rectified any problem. They continue to improve from my observations.

"Economical but understaffed"

3
01/08/2018

We stayed three nights here and housekeeping never came by to tidy up the room or provide new towels. We had to go down to the desk to get them everyday. Apparently they have a staffing issue with management and housekeeping or that was what was told to us with the apology. The rooms are definitely in need of updating (paint, decor, curtains) but beds were clean and comfortable. Walls very thin. Thankfully no one was loud next door to us until our last night. Large pool and space with area to sit outside. Breakfast good but only served from 630-930.

"Dirty"

1
31/07/2018

We are staying at the hotel till Friday the 6th and we have come back from a day out to our rooms not cleaned we stayed here bc of all the good reviews never again. The hotel has very dirty carpet that the bottom of ur feet turn black and also the workers at the breakfast was sneezing as they put the food out. If I could give them a 0 I would. Housekeeping doesn't do there job at all and they will tell u they will have the room cleaned.i go around and review hotels as my job and this one is not a good one.

Randy N, General Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the staff thank you for your recent survey review. Please know that we are working to make the concerns you brought to light corrected. We appreciate your business, and will do our best to bring back in the Best Western satisfaction that all guest deserve.

"Family Vacation"

5
31/07/2018

I chose this location due to how close it was to Silver Dollar City. When we checked in, our room was on the first floor. It was convenient with a sliding door in the room that made loading and unloading the vehicle extremely easy. Breakfast was wonderful. This is the first hotel I have visited that offered ham for breakfast. The staff are very welcoming. Definitely recommend.

"Branson stay July 2018"

5
31/07/2018

Excellent place to stay for value. It's not fancy, but it is clean and the staff very friendly and helpful. They responded to questions etc in a timely fashion. Great breakfast, tho I would love to see bacon! The shuttle is very nice and much appreciated.

"Vacation Stay"

2
27/07/2018

I would have rated this hotel much higher, but for me, there were some big let downs, and they are as follows: 1. They say breakfast is until 0930, which is only partially true. If you don't make it to breakfast by 0900, you may not get everything. At 0900, they turn off the pancake maker, and they stop refilling the milk and juice. There is some sort of beverage available, but it is usually not milk or orange juice. I am under the impression that the manager does not have hospitality experience. I complained to him about the practice of this hotel at breakfast. He told me he would take care of it, yet failed to follow through, or give any feedback. 2. The pool was cloudy the entire stay. Two of the days we were here, the pool was too cold to swim in. 3. The hot tub was a kind of bubble bath, which is ok, but the bubbles had dirt floating all through them. There were some positives, and they are worth noting. They are as follows: 1. If you are going to Silver Dollar City, this hotel is very close. 2. Most of the staff was very friendly. 3. The rooms and public areas were clean. Housekeeping did an excellent job. 4. The breakfast area was clean at all times. 5. The rate is budget friendly. 6.The hotel, while filled with kids, was quiet at night. If a friend asked me if he should stay here, I would say yes. Under different management, this would be a great stay. Unfortunately, the breakfast issue was huge. We are on vacation, and out very late at night. 0900 is a bit early to end breakfast when most of the guests are going to sleep very late.

"Older hotel but nice"

4
26/07/2018

They run a shuttle to Silver Dollar City which makes it really nice. Room was really clean, beds were comfortable. Bathtubs are a tad small as well as the toilets (very short). The AC doesn't work great. Nice pool area with the exception of people sitting just outside the door smoking and the smoke is drawn inside. Will stay here again on next trip.

"Great Value in an Older Property"

4
24/07/2018

My wife and I are big fans of Silver Dollar City, and usually plan our Branson stays around the park. The Best Western Branson Inn And Conference Center has to be one of the most convenient spots to the park, and we booked it for our latest three night stay. It was easy to locate, as it sits just off of Highway 76, past the turn off to Silver Dollar City. For an added convenience, it has a Dollar General location next door in case you forgot something at home. Check in was quick and convenient, though they had my reservation under a different person with the same name (?). We were assigned room #110 on the bottom floor. It had two bed instead of our requested King, but that still worked fine for us. The property was clean and nicely decorated. Our room opened onto a patio right across from the indoor pool, though it was too hot outside to use it. We had plenty of towels, and the room was cleaned on a timely basis daily. The one problem with the room was the noise made by the A/C unit. It had a wide variety of noises, and would occasionally make a loud "bump" sound as it cycled. It did cool well and we got used to the noise eventually. There was abundant hot water as well every time we showered. The hotel pool was very large and enclosed in a covered structure with windows on three sides. There building looked pretty old, but the pool was clean and a nice cool temperature, which was great considering the heat outside was approaching 100 degrees. There was also a large elevated hot tub, though we never got to use it during our stay. The pool was not crowded when we used it. The property does run a shuttle to Silver Dollar City, which we considered a major selling point as we chose this location. As it turned out, the shuttle did not seat very many guests, and the wait was a little longer than we preferred to wait. After the first day, we imply drove our vehicle to the park, which was quicker though not as convenient. If you are not trying to get to the park at the open, I would imagine it would be a lot better wait. The feature we found most enjoyable with this property was the free daily breakfast. It was a very busy room, but we always found a table, and usually were able to sit near a window and enjoy the wooded views. The were eggs, a meat selection, and biscuits and gravy every morning, along with 3-4 waffle / pancake stations for guest use. There was also cereals, pastries and fruit, and along with a good selection of beverages. The folks taking care of the spread were very hard working, polite, and visible. I thought it was one of the best set-ups I have seen, and it added a lot of value to the stay in our opinion. The property does show its age, and the appearance is not pristine in a lot of ways. The staff is great, and the rooms (though older) are clean and comfortable from our perspective. We enjoyed the stay overall, and would stay here again. Note - it is a good distance from town, but we still felt like it took less time to get to many attractions than driving down 76 in town at peak traffic times.

"Great location for visitors to Silver Dollar City"

4
23/07/2018

The best thing about this motel is that it is very close to Silver Dollar City. A complimentary shuttle service is provided. The next best part is the really extensive complimentary breakfast in a large, attractive breakfast room. This is, however, an older property and doesn't appear to have been updated in a while. Carpets throughout are in need of replacement. This is a large motel with very long hallways. The hallways are not air conditioned and were quite hot and humid when we were there. Our room was very dark. It had very few lights, and the light bulbs were not bright. That being said, our room was clean, staff were friendly, and it seemed to be a very safe property. Overall, it met our needs.

"Great stay!"

5
23/07/2018

Overall a good experience. Very close to Silver Dollar City and had a bus available to take us there. Lots of drop off and pick up times to meet your needs. Hotel was clean and met our needs. Will definately stay here again our next visit to Silver Dollar City.

"Not impressed"

2
19/07/2018

I was very underwhelmed with this hotel. The air conditioning never truly got cold, even after running at 63 and on full blast the whole 3 days.the carpets were dirty and sticky. The room felt damp the whole stay. The breakfast was very good and the dining room was very clean and spacious.

"vacation"

5
18/07/2018

each and every time my family has stayed in Best Western, it has been great. any thing you ask for they try there best to help. Breakfast is fresh, and hot. the pool was clean and hot tube was clean and just the right temp.

"Great stay!"

5
17/07/2018

This was our first stay at a Best Western hotel and had a great experience. The hotel was very clean and the staff friendly. The full breakfast buffet was very good and they made sure you never ran out of food. My husband is a big coffee drinker and this hotel had a coffe bar right down the hall with hot coffee 24/7, all free! We didn't get a chance to use the indoor pool, but was very inviting. We will definalty be back!

"Good Value / Close to Silver Dollar City "

3
11/07/2018

We have stayed her several times. Hotel is starting to appear dated, but was clean. Beds were comfy. Pool is indoor and had a heavy chlorine smell and humidity level was so high it was almost foggy in pool area. Value was good, especially considering the nice breakfast each morning that was complimentary. Free shuttle will take you back and forth to Silver Dollar City, which is only a mile or two away.

"Grungy feeling,poor housekeeping nasty pool water"

2
10/07/2018

We had a first floor unit facing the parking lot at end of hotel furthest from road. We were there 3 nights and the same label was on our tub when we left that was there when we first came. Only replaced some of our towels everyday and had to ask for more cups. The halls were gritty feeling and so was the room carpet. The pool had a really strong chlorine smell yet was so cloudy you couldn't see 18 inches down. It's not rocket science to keep a pool clear and the pool area was dingy. Didn't want the kids in the water after they tried it the first night.

"Will return"

4
08/07/2018

This hotel is convenient for me while visiting family. Yes it is a little worn but I found it clean and comfortable. Breakfast was good with make your own waffles, hot and cold cereal, toast varieties. Fruit and yogurt. The best hotel buffet scrambled eggs and sausage. Also biscuits and gravy. Same food 2 days in a row but there is a variety in the daily offering. Staff kept hot food coming. The pool is inside which makes it usable in bad weather however it was very hot in the room. The towels were not well stocked and most people had to wait. Small wading pool for young children and appreciated the jacuzzi was adult only. Hotel was full of families, most going to Silver Dollar City. A Dollar General is next door.

"Great Location"

5
01/07/2018

My daughter and I recently took my grandson to Silver Dollar City and we stayed at Best Western due to its location. It was just perfect. It took about 5 minutes to get to Silver Dollar City. The hotel was clean and welcoming. The staff answered all our questions. We booked a King Suite and it was very nice. While the hotel may look a little worn in the lobby and hallways, our room was great. We had a balcony, a living room complete with a microwave, refrigerator and a separate bedroom. The bathroom was large and had a jacuzzi tub. They also have a shuttle that will take and pick you up if you want to use their service to Silver Dollar City.

"I won't stay here again"

1
30/06/2018

We got to our room 303 and everything was fine. Until my husband pulled the curtain to and the curtain looked like it was dry rotted. Daylight was shining through it in certain spots. Only updates I seen was the tv & bathroom updated. The bed I was sleeping in had a sunken spot like the mattress has been there for over 10 years. I had to swap beds with my son because I have back problems. The other bed wasn't much better. It felt like I was sleeping on a board. The AC wasn't blowing very cold. We left to go do family activities and came back to a note written by the house cleaning person that said sorry for the inconvenience but we are currently out of wash cloths. I don't know how they expected us to take a shower without wash cloths. We found a room downtown at another best western and we left. The rooms are better there. The beds were comfortable and we had all the wash cloths and towels we needed each night. The AC was blowing cold air. And the curtains didn't have holes in it.

"Family vacation"

5
29/06/2018

This hotel has the distinction of being the closest one to silver Dollar City it is a very short distance from the park and has a shuttle that goes back and forth from the park multiple times a day. The rooms are clean and the AC works great in the 100+ degree heat. Pool is very crowded at night with the many families that are staying to go to the park during the day. Has a great breakfast with a large buffet that is included in your room price. Was a good stay glad we found it.

"Good, clean hotel "

3
23/06/2018

Very clean, fairly priced, friendly service. Complimentary breakfast was jus ok...would stay here again! Pool area was clean, good parking. Located right on strip in Branson! Small bathrooms. Very comfortable beds. Front desk very helpful

"Dissappointed"

2
23/06/2018

We stayed here on a Silver Dollar City trip four years ago with our daupghter. We chose it for it's close proximity to SDC, their free shuttle to SDC, free breakfast, and pool. It was wonderful four years ago. This trip, however, was a totally different story. We brought both the kids and stayed four nights, Monday through Thursday nights. We first noticed how 'well used' the room looked. There was only ever one person working at the front desk. When I called the first night to order a wake up call for the next morning, I didn't get anyone to answer until after the fourth call. At most hotels, you can set up wake up calls through the phone system. This was frustrating. Breakfast was fairly good the first morning, though the sausage is literally like eating encased sawdust. But, after the exact same breakfast for three mornings in a row, we opted for stopping on our way out of town to get breakfast elsewhere on Thursday. On Wednesday, not only was the breakfast room steaming hot, they told us they ran out of waffle batter and a few other of the breakfast items, even though it was only 9 and breakfast is served until 9:30. Though they replenished the towels we utilized daily, they did not replenish any of the wash cloths. My husband went to the desk and asked for wash cloths and 2 pillows and was told they had none. He explained to her we had no wash cloths and needed at least one. She came back with two, one of them being black in color. How can a motel not have surplus supplies? We decided to go swimming one evening. There were no swim towels on the shelf when we got there. My husband called the front desk and was told that they would bring some down shortly. An hour later, I called again and was told one of the maintenance men would bring them down shortly. They never came. We were being held captive at the pool! As a side note, the pool was not clean. Once in the water, you could not see the lower half of your body. We have experience with pools and this pool is not kept up chemically or cleaned appropriately. We did not go back to the pool again. As we had no towels to dry off, we walked to the front desk, dripping wet. We did not want to use our bath towels as we would not have towels for showers (remember, they have no surplus). She told us there were no towels. I said we wanted to shower and go to bed, we needed towels. I asked where the towels were that were supposed to have been taken to the pool area. She disappeared to the back and miraculously came back with clean BATH towels. When we checked out Thursday morning, there was only one person working the front desk. There was a man in front of me having problems with his Best Western account. This took a a while. I ascertained from the conversation that this desk person was new. When she got to me, I gave her our room keys and she asked for our room number. That's what I waited all that time in line for. Again, most hotels today either have a box to put your room keys in, or you can leave them in your room. I think this hotel needs to update their facilities, change up their breakfast menu, update their practices, and become modernized. Until these things happen, we will not be staying here again.

BestWesternHotels, Corporate at Best Western Branson Inn And Conference Center, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Beware of the first floor"

2
21/06/2018

Although there were many good things about this hotel (breakfast, shuttle, location, game room, pool), avoid the first floor. The humidity in those rooms is horrible! We were placed in one room, our pills became sticky and moist, our clothing and items in our suitcase became damp from just being in the room, even with the air cranked. After complaining we were moved, but to another room on the first floor..although it was further from the pool. First night seemed okay, but then the humidity hit again. We had paper items that were damp and ruined. We had a box of candy where the outer box expanded with moisture and the candy inside was wet and dissolving ??. If you choose to go to this hotel, I would not recommend the first floor!

"Outstanding for Silver Dollar City!"

5
19/06/2018

Excellent hotel for the price. The accommodation was clean, fresh and had plenty of amenities. There was laundry, an excellent breakfast included, pool and hot tub. No hotel in West Branson is more convenient to Silver Dollar City and the hotel also has a shuttle available. There's also a Dollar Store conveniently located next door in walking distance in case you forget something on your trip.

"Working Hard"

4
18/06/2018

We stay at this hotel every time we come to Branson (3-4 times a year). The staff, while maybe a little short handed for this time of year, busted their rumps to provide for their clients. (Seems to be a bit of an issue all around town with finding help... signs for Help Wanted were all over) We were happy with our stay and the hotel was booked up and the parking lot full every night of our stay. You can't beat their breakfast buffet, best in the business! The shuttle to SDC saves a lot of time and $$ for parking. We will be back!

"Good nights sleep"

5
14/06/2018

We had to make a last minute reservation and it was made very easy. The room was clean and easy to get to. The bathroom was very clean as well. We were right by the pool. The room was also very spacious.

"Fantastic"

5
10/06/2018

We stayed here when we went to Silver Dollar City and it was great. The staff were friendly and helpful. They offer shuttle service to SDC which is nice. The breakfast was amazing and better than a normal continental breakfast they has buffet bars set up with good food! Biscuita and gravy, eggs, waffle bar and more. The pool and hot tub were very nice and relaxing and the game room was super fun! Our rooms were clean and comfortable and very nice. We had a great time and got a great deal on the room. We would definitely stay here again!

"not bad"

4
08/06/2018

Came here on a moments notice for SDC. Clean hotel, pool was extremely chlorinated, couldnt see feet in pool. Breakfast was typical branson breakfast. Beds were extremely firm, maybe to firm, but all in all not bad.

"Conventient to Silver Dollar City but disappointing"

3
07/06/2018

Great location next to Silver Dollar City with a shuttle service offered to/from the park. The staff was pleasant and accommodating. This is an older hotel showing its age and in sore need of renovation. The hot breakfast was good but repetitive for anyone staying for multiple nights. The room was hot and muggy. The window air conditioner was not up to the task. Advertised with wi-fi but for the entire 7 day stay the wi-fi in our room would not connect and remained unavailable. We were told to call the help desk at a phone number given to us. Neither the help desk nor the front desk could help us. This was very off-putting since as guests we should not have been made to troubleshoot the resolution to an internal problem. The wi-fi worked perfectly for our devices in the main lobby but not in nor near our room. Overall, convenient with great staff on duty but nevertheless a disappointing experience not meeting our usual good experience at Best Western properties.

"Nice and close to Silver Dollar City"

5
03/06/2018

Comfortable and clean well kept the staff was very friendly. The shuttle was great, did not need to get in a hot car at the end of the day. A lot of seating in the breakfast area, some places you have to wait for a table.

"Nice Vaca Spot"

5
02/06/2018

This Best Western offers a super convenient shuttle service to and from Silver Dollar City. There were several great options for the free breakfast which is served in a nice large room. The staff is super friendly and helpful, very accommodating. The Inn is in a great location just minutes from Branson attractions. The rooms are comfortable and clean. I have 0 complaints and will definitely return.

"Great Location"

4
01/06/2018

Away from the traffic on the Strip. Clean comfortable room. Quality breakfast options. Pool was a bit cloudy. Shuttle to/from SDC was well worth it. Wasn't impressed with exterior access points being unsecured at night.

"Nice & Quiet Location"

4
31/05/2018

Hotel is within 1 mile of Silver Dollar City, and the hotel offers shuttle service to the park. Also, the hotel is next to a Dollar General store. The hotel is quiet and has balcony rooms on 2nd and 3rd floors. The breakfast bar has eggs, bacon, hashbrowns, biscuits, gravy, waffles, cereals, muffins, toast, etc. We have stayed here several times and have never been disappointed.

"Not as good as before"

3
28/05/2018

We have stayed at this hotel multiple times and like that it is close to silver dollar city and out of the crowded areas. The staff is friendly and check in was efficient however check your charges because they were going to charge me a higher rate than what I had confirmed .The rooms are clean. However the hotel is looking “well used”. We went down for breakfast at 8:30 and they were already out of a number of items and not intending on replacing them which I find curious since they surely know how many people are registered that will be eating . Also our room was not made up by 2pm and when I inquired I was told that they couldn't get to it until they did the rooms that were checked out. Sorry, but maybe you should start earlier in the day!

"Great vacation place"

5
26/05/2018

Friendly staff. Shuttle to Silver Dollar city throughout day. Plenty of parking. Pet friendly. Big thick towels. Comfortable beds. Fast internet. Quiet. Good breakfast. Clean fresh rooms. Fridge and microwave. Table and chairs. Stayed there 3 times since October 2017

"Super Close to Silver Dollar City - Leave your car at the Hotel and ride the Hotel Van right to the front entrance."

4
24/05/2018

Extremely convenient location if you plan to visit Silver Dollar City. The Hotel Van transportation is great. Friendly staff. Breakfast Bar is sometimes very good and other times not quite as good. Each time we interact with the person preparing and serving. I think a great deal of the success rating of breakfast depends on the food preperation and serving staff's attitude, behavior and ability to work a fast paced, stressful, mass quantity project.

"Excellent play to stay!"

5
18/05/2018

Located just around the corner from Silver Dollar City at the edge of West Branson, MO. I would highly recommend this Best Western to anyone looking for clean, friendly place to stay. The breakfast buffet is great and pool is as well.

"Nice Visit, Great Location for Silver Dollar City"

4
17/05/2018

Staff was super friendly and helpful. Breakfast in the mornings was great, and the shuttle to Silver Dollar City was a nice feature to use and avoid the long parking lot walks. Only thing that could use an update is the carpet throughout the hotel. Would stay again, especially if spending a day or two at SDC as it's only a 1/2 mile down the road.

"Everything was perfect!"

5
15/05/2018

The breakfast was delicious, the game room was awesome and the pool was huge and relaxing! I definitely recommend anyone to stay here. Also, I am always hot so when I saw the a/c unit I got nervous. However, it did it's job and I was comfortable the entire time.

"Check in was a drag"

4
14/05/2018

Incorrect Room upon check in. That delayed us a bit. But once we got to our suite, it was very nice. My confirmation said one thing and her information said something else. I am not sure where the issue laid but it was taken care of. Would probably book here again....but if the room was incorrect again, probably never again.

"Great place to stay!"

5
03/05/2018

When we go to Branson, we usually stay at this hotel. We love the shuttle to Silver Dollar City and the staff of the hotel always makes us feel special. The breakfast is great. They have bagged ice for coolers so customers do not use all of the ice in the ice machines.

"silver dollar city trip"

5
29/04/2018

hotel location was great to visit SDC they had free shuttle to the park which is only a mile or two away. It is located on west side of turnoff for SDC which has little traffic going east. Room was very clean and roomy. Carpet in the hall is worn but was clean. Internet was poor maybe someone was streaming video or something. TV volume was limited which could be a good thing. Breakfast was as good as I gets with man hot items and dedicated staff to keep everything as it should be. Staff was very friendly and professional. Will stay there again.

Chris F, General Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff thanks so much for your recent review. As the GM I appreciate the honesty and appreciate the kind words about the staff. We strive for excellence and are always looking for ways to improve We hope that you and the family will be back again in the near future.

"Great stay"

5
28/04/2018

Right up from silver dollar city, great breakfast, very nice pool and hot tub, has just what we needed to make it a great vacation. We will definitely be back the next time we go to sdc or Branson. Trip included 8year old up to a 75 year old. Something for everyone.

Chris F, General Manager at Best Western Branson Inn And Conference Center, responded to this review
Thanks so much for the perfect rating. I am so pleased that the entire family had an enjoyable stay! See you again soon.

"Celebrating our 25th anniversary."

5
28/04/2018

The staff here have been awesome, front desk (Seth), ground staff, and housekeeping. They have been great with costomer service. The rooms are clean without a chemical smell. This room had a mini-fridge, and microwave. The veiw from my room was of trees. My wife was very happy with our stay. As long as she is happy... I am as well. I want to also thank the young man working the breakfast buffet... He treated each person/guest as if we were the only one he was serving. (4/28/18) Included with the comfort of our room: they have a full buffet breakfast (FULL)! They have a shuttle that runs to Silver Dollar City and the host at check in explains the pick up times. I guess what I am trying to say... Those of us in customer service could learn some things from their staff. Thank you... We will definitely be back!

Chris F, General Manager at Best Western Branson Inn And Conference Center, responded to this review
As the General Manager of the Best Western Branson Inn thank you so much for the praise and the kind words about your recent stay. It is guest like your self that show us that we are still on the right track providing excellence customer service to our guest. We look forward to having you back again even if it's not a special occasion. Again, thanks so much from the entire staff here at Best Western Branson Inn.

"Family vacation to Branson/Silver Dollar City"

5
23/04/2018

This hotel is everything and beyond, located right next to Silver Dollar City and just minutes out side of Branson strip yet still has that outdoors/woods feel. The pool and game room are perfect when you kids and breakfast room was beautiful in the morning as well as great food with many options. We will most likely be coming back for many years!

Chris F, General Manager at Best Western Branson Inn And Conference Center, responded to this review
Thanks so much for the 5 point review! We look forward to having you back soon!

"I'm impressed!"

5
21/04/2018

This hotel super close to Silver Dollar City, I don't think you can get any closer, so close in fact that you could walk but why would you because they also provide a shuttle bus that will take you there and pick you up free of charge. All of the staff that we encountered on this trip were absolutely amazing friendly, outgoing, overly helpful, and always smiling. The driver that took us to Silver Dollar City was awesome, a very friendly man. The pool is indoors and the area was very clean. There was always an abundance of towels for your use in the pool room. Also the pool is open until 11:30pm and that's a bonus if you have kids you want to wear out. The complimentary breakfast is pretty darn amazing. You have your choice of pretty much anything you would like. The hotel itself is clean. We are very glad that we gave this place a chance and we intend to stay here every year when we visit. Great Job Best Western !

Chris F, General Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff thanks so much for your recent review. We strive for excellence in our services and I'm so pleased that we were worthy of a 5 star rating! I'm pleased you were able to take advantage of the complimentary shuttle to Silver Dollar City, and enjoyed the full hot complimentary breakfast! We look forward to seeing you again in the near future.

"Great stay"

5
20/04/2018

Nice hotel. Room was clean and comfortable. Location was excellent and the staff was extremely helpful. Had a problem with our reservation which was quickly corrected by the hotel staff. Great value for the price. Will stay there again the next time we go to Branson.

Chris F, General Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff thanks so much for your 5-star review. We strive to make sure every guest has an excellent stay and I'm pleased that the staff was able to assist and make your stay enjoyable. We look forward to seeing you again soon.

"Comfy King Bed"

4
20/04/2018

Got in around 2am, took a hot shower and fell asleep fast in the comfy king bed. Set the thermostat at 68 degrees and closed the curtain at daybreak. Went back to sleep until 10am. But breakfast is only served until 9am

Chris F, General Manager at Best Western Branson Inn And Conference Center, responded to this review
We appreciate your recent review, and pleased that you were able to rest. We do hope you'll come back and see us again.

"Love this place!"

5
17/04/2018

Oh man, they don't make them like they used to. This is a little resort with character and modern comfort. Awesome, way above-average pool and breakfast. There's a huge indoor pool of which about half is quite shallow (great for kids!). Also a little wading pool and a nice big hot tub, all surrounded by glass sliding doors with a view of the surrounding woods. The breakfast is a bit nicer and healthier than average and in a large dining room with two walls of windows sharing that view of the woods. The rooms also have sliding windows to private balconies. And of course it's a two-minute drive (without traffic) from Silver Dollar City theme park (with the sliding door open you can hear the whistle of the steam locomotive). The hotel provides a shuttle to and from a few times per day but we haven't used it. Wifi has been updated and is even faster than mine at home or work. Rooms have mini fridge, microwave, USB charging ports.

Chris F, General Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff thank you so much for your recent review of your stay with us here at Best Western Branson Inn! We strive for excellence in customer service and I'm pleased that your stay was enjoyable. We look forward to having you back again the near future.

"Best Western Branson"

4
15/04/2018

Nice rooms and a good breakfast. Hotels right next door to Silver Dollar City and has a shuttle bus going to the park. Easy access to downtown from the hotel. When we go back to Branson we will stay in the same Hotel.

"Good place to stay "

4
15/04/2018

Nice place to stay if SDC is your main reason for going to Branson. The rooms were clean and beds were good for the weekend. You can tell it is older with a recent remodel. The pool area was nice and great for kiddos to let out energy. Breakfast was about average it was the same items each morning (sausage links, eggs, biscuits and cereals). Would stay there again for a weekend trip.

"Nice hotel"

5
13/04/2018

Staff was very friendly and the breakfast had the most choices I have ever seen at a hotel lately. The breakfast staff was very friendly and helpful. The rooms were very clean and bathrooms were clean also.

"Great place to stay"

5
09/04/2018

I have used this hotel several times and as usual everything was excellent. I would highly recommend this for anyone who is in the area. It is super close to Silver Dollar City and has shuttle accommodations for going to enjoy the park. It is close enough to the city to enjoy all the fun. The staff is always so pleasant to work with.

"Just a nice place to stay "

5
04/04/2018

We stayed here on a little family get away. Just wanted to hang out in Branson and relax. This BW location is great. We booked here based on reviews that we read online. I know that there's always negative reviews and positive reviews, etc. All I can do is rate the place on our personal experience. So, the staff have all been awesome. They have all been kind and helpful. Our room is very comfortable, from the size of the room to the beds. Our room is very clean. The breakfast is what has become the typical continental breakfast. So, eggs, sausage, biscuits, gravy, oatmeal, fruit, muffins, a waffle maker, milk, juice, and coffee. The breakfast room is large and comfortable with ample seating (seats about 90 folks). The indoor pool and hot tub are nice and in great condition. They also have a really nice game room. Okay, this is not a five star resort, but it is an honestly comfortable hotel that any normal family can enjoy and relax in. The cost is great. Our five night stay here is less than two nights at the Chateau. And, we are literally right around the corner from Silver Dollar City. So, if you are the high maintenance type, please just go to the Chateau and spend the big bucks to brag to your friends at the country club about how you treated the help, but, if you are just a normal family wanting to relax and enjoy vacation with your family, I highly recommend this Best Western location.

BWBI_GM, General Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff here at Best Western Branson Inn thanks so much for your honest and upfront review. We strive to make every guest feel at home and we look forward to having you back again in the near future!

"Branson trip"

5
30/03/2018

Practically next door to silver dollar city. The staff was extremely friendly and went to all extremes to make sure I had a comfortable stay. Gave directions. Gave local advice. A true top notch hotel. Provides shuttle service to the park and pickup at no cost.

BWBI_GM, General Manager at Best Western Branson Inn And Conference Center, responded to this review
We love being able to make sure that our guest feel at home and like family when staying with us. Pleased that you were able to take advantage of many of our great ammenties.. We look forward to having you back again soon.

"Great place and Great value"

5
30/03/2018

We had stayed here a few years ago and chose this place again because you can not beat it. Hotel is clean, very good beds, great pricing and close to SDC. Haven't used it yet but the indoor pool is huge. I can't say enough good things about this place. We will definitely return multiple times.

BWBI_GM, General Manager at Best Western Branson Inn And Conference Center, responded to this review
So pleased to have you return for another visit with us. We take great pride in our amenities and our service. We do hope that you return in the future and test out our heated indoor pool!

"bad experience"

1
27/03/2018

Check in time is 3pm room was not ready until 6pm. Hair was found on the sheets and nightstand. Hair was found on towels when kids used it to dry off. Breakfast is serve from 6:30am til 9:30am which it should be a little longer on weekends people do not always get up that early on the weekend.

BWBI_GM, General Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff I do apologize for the experience you had on your recent stay with us here. We have worked on all concerns that you have brought to our attention and again thanks again for letting us know where we can always improve.

"Book early great option"

5
25/03/2018

I was hesitant about staying here but now I want to stay here each time we come down. Came for spring break so the place was busy and full of loud kids... but not holding that against the hotel at all. The rooms are dated, oh well... the beds and pillows super comfy. Better yet was that each room has a balcony... and ours faced the woods so we got to watch deer show up and feed in the mornings... and yes you can smoke on the balcony. There is a large warm pool and working hot tub and game room with pool table, ski ball, air hockey and more . They offer free, reliable, timely transportation to and from silver dollar city... a huge plus! Walk out of park and there they are! Even drop you off at the most convenient door for your room. Oh and free yummy breakfast with eggs, sausage, too much to name. Only complaints are about the cleanliness of the pool and hot tub... but since they just opened for the season I give them a pass as they are short staffed and sold out. Something a visit from a professional pool chemist could fix quickly. Will stay here from now on.

"Full of family fun!!!!!"

5
23/03/2018

This is the best place we have ever stayed at in Branson! The pool is huge and ready for family fun! If you are going to silver dollar city you can shuttle straight to the front door of Silver Dollar City and then back to the hotel at the end of the day! No searching for a parking spot or remembering where you parked! The breakfast is fantastic with lots of options and is very large with lots of room! The rooms are very clean and taken care of! They make everyone feel right at home and are so nice to everyone! We will be back very soon!

"Great kid location"

4
20/03/2018

Great kid location. Close to Indian Point and Silver Dollar City. Large inside pool and a good breakfast. Friendly staff and clean rooms, not fancy. Out of the heavy traffic of Branson. If you know the routes you can get anywhere in the area fast from here.

"GREAT Hotel"

5
20/03/2018

I did A LOT of research for hotels for our trip to Branson. I kept coming back to this hotel because of the price and the location. It is up in the mountains but only about 7 minutes from the Branson strip. I am so glad I did. We arrived one day early and somehow they fit us in (THANK YOU!) This hotel is only 1 minute from Silver Dollar City and they have a shuttle that takes you there at certain times. We did not go to the theme park but we most definetly will when we come back. The rooms were very clean and nice! The breakfast was WONDERFUL!! The hotel staff was very welcoming. The indoor pool was surprisingly big with a Jacuzzi to the side. They also had an arcade room for the kids. This is a great place to get away from the crowds of Branson but still be close. Our deck overlooked the woods which I loved. This will be our hotel of choice every time we come back to Branson. I highly recommend this hotel!

"Winters"

5
19/03/2018

Everything was nice and the staff was very friendly and helpful....Wifi was not so good; needs to improve. The breakfast was great, there were a variety of items to choose from and the coffee was great as well.

"Great place - Great Value"

5
19/03/2018

Great value for your money. Great place for families. Large indoor pool area. Breakfast was very good. Rooms and hotel very clean. Hotel staff was very friendly and helpful. Would recommend this place to families.

"Clean reasonable and close to SDC"

5
09/03/2018

I was quite surprised when my brother and his friends booked rooms here when stopping through for work. I immediately called them after they checked into their rooms. This hotel has not been reputable in the past -thus my concern. Imagine my peace when all four travelers were content with their rooms! Clean rooms with good service and plentiful breakfast. This hotel is close to SDC and is a rare find on this side of Branson West Will use this hotel again if guests pass through.

"A great find right by Silver Dollar City"

5
06/01/2018

This was a great little find that is about as close as possible to get to Silver Dollar City. It's a bit of an older hotel, but has been very well maintained with updates that make it still comfortable and inviting. It was also quite clean and with comfortable and fresh bedding, towels, etc. The front desk and breakfast room staff were uniformly friendly and helpful. A well-appointed hot breakfast buffet is included in the reasonable price for your room. There really was a broad selection of food choices, and everything was kept full even when the (large) room was filled with people one morning. The two nights we stayed, the temperatures were in single digits. Each room has a window unit a/c-heater. Ours struggled to keep up the first night. Not freezing, but cooler than desired. We mentioned it to the front desk in the morning as we were leaving for Silver Dollar City. They said that those older units can have a hard time with this cold, and might just have to move us to a different room, but they would look at it. Either they fixed it, or the unit finally caught up, because when we returned that evening the room had warmed up to a normal, comfortable temperature and stayed there all night. They offer shuttles to and from Silver Dollar City (which is less than a mile walk to the front gate if the weather is nice) on a regular schedule. You are provided the schedule, which is about every hour, except that the last two in the Christmas season are 6:30 pm and 8:30 pm. It only takes three minutes to get there or back. I think some other reviews might have complained about the shuttle; but really, just be there five minutes early and realize they aren't going to sit around on the chance that someone decides to come late.

BWBI_GM, General Manager at Best Western Branson Inn And Conference Center, responded to this review
We are so thrilled that your recent stay with us here at Best Western Branson Inn was an enjoyable one. We strive for excellence in customer service. I am pleased that our staff made certain that your room was comfortable after a cold day at SDC. We look forward to having you back again in the near future.

"Christmas"

5
03/01/2018

This is the best place to stay! It's clean, the staff is awesome, and our stays are always the best and they make it wonderful! My husband and I stay here all the time, because it's also a quiet place!

"Great Family Hotel Perfect for going to Silver Dollar City"

5
02/01/2018

This hotel is just right for us. We have two kids and the purpose of the trip was to go to Silver Dollar City for a couple of days. The room was nice and comfortable. The breakfast was hot and they had a big breakfast each morning. The hotel staff were very courteous and friendly. The shuttle to Silver Dollar City was extremely valuable as we didn't have to drive there in the freezing weather. For a family hotel under $100 a night one of the better experiences I have had. Definitely would stay again and recommend for trips to Silver Dollar City.

"Clean and close to Silver Dollar City"

4
01/01/2018

We stayed 4 nights. Free breakfast, free shuttle to Silver Dollar City, indoor pool and a game room. The room was clean. The front desk staff were pleasant. Hot Tub didn't work right. I would stay there again.

"Best place to stay for SDC"

5
31/12/2017

During our stay we visited Silver Dollar City. This BW is THE best place to stay if you're going to SDC... do I hear SHUTTLE!? The cars were lined up for 45 minutes just getting to the closest parking lot. Then the sign reads, "All Lots Full". Where are they going to park? Not a problem! We zipped up to the front door and enjoyed our adventure for the day. No parking hassles made our visit even more enjoyable.

"Always stay here when visiting Silver Dollar City"

5
28/12/2017

This motel is conveniently located near Silver Dollar City. It was recently revamped. The rooms are clean and well attended to. They serve a wide variety of food for breakfast. The indoor pool is great for guests who visit during the holidays.

"Enjoyed Our Stay!"

5
27/12/2017

The bed and pillows were very comfortable! The room was clean and quiet. Breakfast was plentiful and good. Very close to Silver Dollar City. There is shuttle service available. Check schedule when making reservations.

"A Terrible bestwestern"

1
26/12/2017

we did not like this bestwestern the room was cold and the heat was full blast they did not give us clean towels the pool was dirty looks like we will not being staying there anymore good luck if you stay there

BWBI_GM, General Manager at Best Western Branson Inn And Conference Center, responded to this review
I would like to thank you for your recent review of your stay with us here at Best Western Branson Inn. I am very concerned about the quality and the satisfaction of your recent stay and will be working with all departments to ensure that this dissatisfaction is addressed. We strive for excellence in customer service and have failed. Please know that anytime during your stay you have a concern or question to always let the 24 hour staff know so we may address it quickly to make your stay more enjoyable. Again thank you for your review.

"Christmas at SDC"

5
23/12/2017

We love this hotel! From the very nice rooms, the great swimming pool, yummy breakfast, shuttle to SDC and friendly staff this is our go to hotel when we go to Branson. We went on a quick 36 hour trip to enjoy the Christmas season at SDC and the hotel is a constant that allows for us to enjoy our fast trips because they are always exactly what we need.

"Good hotel for the money"

5
22/12/2017

I stayed here in December with my granddaughter. We enjoyed the shuttle to Silver Dollar City because traffic is a nightmare this time of year at the park. The hotel was very clean and all the staff with the exception of the woman behind the desk when I checked in was very nice and went out of their way to say hello. Breakfast buffet was very good and had a lot of choices. I definitely recommend this hotel for families visiting the area.

"Two nights in Branson"

4
18/12/2017

Stayed here because of recommendation from a friend. Found this place is a good place to stay for a vacation to Branson. Good hot breakfast, free shuttle to Silver Dollar City, pool (which we didn't use but several people were), bed was comfortable, room and bathroom was clean, nice people at the front desk. Price was decent. Bed was very good. Located close to Silver Dollar City.

"Great staff and great accommodations"

4
18/12/2017

The shuttle is perfect for SDC! Breakfast is not like any other.....huge area and lots of variety. Pool area, Kiddie Pool and hot tub are all great. I really like that I don't have to deal with any crazy traffic going to and from the hotel :)

"Clean, quiet, close to Silver Dollar City"

5
17/12/2017

We always enjoy staying at this Best Western. It is beautifully decorated in the lobby and rooms. The king suite is very nice and spacious. We did not use the pool or breakfast this visit but when we do, they are always excellent. It is the closest hotel to Silver Dollar City that has all of the amenities we like. The only thing missing is a fitness center, but there are plenty of hills to walk around the hotel.

"Perfect location, excellent staff, shuttle to SDC"

5
16/12/2017

We stayed here for our Silver Dollar City Trip with our family including 5 children. It was fabulous! The service was great, the rooms were quiet, especially facing the woods, the beds were comfortable and the shuttle was the best part! No waiting for an open air SDC shuttle or walking to the parking lot and the drivers were so kind. The generous-sized breakfast area had a wonderful variety of food from cereal to eggs, biscuits and sausage, waffles, fresh fruit, muffins, yogurt and more. You will not be disappointed with this hotel so convenient to SDC!

"Xmas SDC trip"

3
13/12/2017

Best thing about this hotel is the shuttle service to SDC - rooms could use a little updating as well as heating units - there are no restaurants close by and price is a little on the high side - didn't have complimentary breakfast so I don't know if it's any good.

BWBI_GM, General Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff thanks so much for your recent review. Your comments and review will help us to continue to improve in our overall experience for every guest. We are in the process of updating the heating units in the rooms, along with other improvements as we move in to the winter shut down season. We do hope you will come back and stay with us again on your future trips to Silver Dollar City.

"Affordable and close to SDC"

4
12/12/2017

My family of four (husband, two boys 7 and 3, and me) stayed here for Fall Break, Friday through Sunday. It was very affordable, clean, close to Silver Dollar City, and had everything we needed. The room was clean and included a refrigerator and microwave, which was very nice to have with small children. We stayed on the ground floor and my boys were able to play right outside our room! The kids also really enjoyed the pool. The breakfast was nothing fancy, but had something everyone would eat and they have plenty of tables and keep the food fresh. The only negative is that there was only one person working the front desk during our stay, which made it basically impossible to ask any questions (but I found the info I needed, so all's well that ends well). We will be back for sure.

"best for the money"

5
11/12/2017

excellent place to stay.Very friendly staff Lots of amenities close but not right in the middle of the strip in Branson. I woild definitely recommend this as a great place to stay so you dont have to fight the Christmas traffic in the city

BWBI_GM, General Manager at Best Western Branson Inn And Conference Center, responded to this review
We are so pleased that you had an enjoyable stay with us here at Best Western Branson Inn. We take pride in our location because we are away from the hustle and bustle of the Branson area, yet still close enough to enjoy the sites. I'm thrilled that our staff made your stay comfortable and we look forward to having you back again in the near future.

"Chi Hair Iron disappeared"

2
05/12/2017

We had several rooms, king suites and double queens. Fairly easy check in, nice desk personnel,breakfast stayed stocked even when super busy. was concerned when we pulled up, exterior older. Rooms were very comfortable, slept very well.However, we went to 10am Dixie Stampede, returned to room to get ready for Silver Dollar City, had purse stashed under bags and blankets in closet. stack was gone thru. nothing was missing, (that i could find yet) but upon packing I realized my Chi Hair Iron was missing. Reported to front desk upon check out. Shuttle guy was very nice.

BWBI_GM, General Manager at Best Western Branson Inn And Conference Center, responded to this review
We take our guest matters very seriously and your review, along with your conversation that we had upon the day of your check out have been reviewed with the entire staff. Please know that this is not a common occurrence and is not taken lightly.

"Family vaca"

4
05/12/2017

Very easy for all of us to be close together and enjoy the amenities of the hotel. The breakfast area was very nice and large. The variety of options was wonderful. Friendly staff to help with any needs we had. The shuttle service was perfect. Safe and friendly drivers for so much traffic.

BWBI_GM, General Manager at Best Western Branson Inn And Conference Center, responded to this review
So pleased you were able to enjoy many of the amenities of our property. We do look forward to having you back again with us in the near future.

"Close to Silver Dollar City, off the traffic nightmare"

5
04/12/2017

This is by far the best place to stay in Branson if Silver Dollar City is your main focus! We have stayed in may Hotels up and down the strip, This best western is Clean, Friendly, and has a great breakfast.

"Comfortable Stay"

5
04/12/2017

I have stayed at this hotel several times over the last few years and it is always a very comfortable stay. The staff are very kind and take great care of their guests. The rooms are clean and very comfortable. The breakfast is better than any other hotel I have ever stayed at.

"Family friendly"

5
02/12/2017

Had a wonderful stay here. Have stayed here many times when visiting silver dollar city. Very close to the gate, they offer a shuttle. Free hot breakfast. Was able to request a pack n play in the room. Has a game room. Indoor pool. Soap & shampoo in showers. Dollar General right next door.

"Thanksgiving stay"

5
28/11/2017

Have always had great stays at this location. No complaints. Hotel is right next to Silver Dollar City which is a major plus when traveling with small Children. Pool area is very nice. Asked at Front desk about pizza delivery and the recommended place was very good, Will stay here again.

"Closest to Silver Dollar City"

4
27/11/2017

Nice, clean basic hotel with shuttle service to Silver Dollar City. But be careful where you line-up for the bus, because it is small and whoever rushes on first gets the ride. Also get to breakfast early, because if they run out they run out. :( Front-desk staff is nice. Buy your tickets from B&W and not Silver Dollar City. I wish I had...

"End of season"

3
27/11/2017

There were pros and cons to this hotel. The pros were that it is close to Silver Dollar City and there is a free shuttle. The cons were a tub that barely drained and a hotel room that looked like it could use some freshening up which will probably happen during the time they are closed for the year.

"Family getaway"

5
27/11/2017

The rooms were very clean, beds were comfortable, and breakfast was one of the best I have had at a hotel. The indoor pool was nice. Loved having the convenience of the shuttle service to Silver Dollar City during Christmas!

"Family Friendly, Loud Hotel"

3
26/11/2017

This hotel caters to Silver Dollar City guests. If you are looking for a quiet place to stay, look elsewhere. The rush of families coming back at 10:00 is loud and the kids are amped up. I was there 2 nights and could hear every door slam, patio sliding door open/close and kids running in the halls until midnight each night. Also, there were pets allowed in the hotel and a dog was barking. It's a nice hotel, but the number of guests leads to a loud environment.

"Great Hotel and Location"

5
22/11/2017

We stayed here because of its close proximity to Silver Dollar City, approx. 1 mile. The hotel offers a free shuttle to and from SDC that runs on a convenient schedule. Check in was quick and easy, the front desk person very friendly and helpful. Our room, 134, was clean and comfortable. The furnishings were updated. We had a small, semi-private patio that overlooked a small wooded clearing. Breakfast was the typical hotel type: fake scrambled eggs (actually better than most), sausage, biscuits and gravy. The selections were plentiful and plenty of seating. The rooms are set back a decent distance from the highway so noise isn't really a factor. Considering how close this hotel is to SDC, the rates are very cheap, approx. $90 for a double. The only drawback is they don't have a fitness center. I will definitely stay here if I ever revisit the area.

"Great hotel"

5
21/11/2017

We stayed here because of how close it is to Silver Dollar City. We were very pleased with our choice. It is literally a minute from the park. The hotel is clean, friendly service, and has a great breakfast.

"Great place to stay"

5
20/11/2017

We have stayed at this hotel several times for a conference always enjoy my stay I really enjoyed the hot tub and pool this visit they have updated this area and in very nice. The staff in the breakfast work hard they kept the breakfast stocked with fresh food and was very helpful when i wanted a cup of ice for my drink.

"Great & affordable"

5
20/11/2017

This hotel was great overall. We loved being so close to sdc. There is a free shuttle that takes you there which was a HUGE plus. Breakfast was free and there were several choices of things to eat. Rooms were fairly nice and we had everything we needed. The rates were very affordable! I'd stay there again and recommend it to anyone during their stay in Branson.

"Shuttle to Silver Dollar City - priceless!"

4
19/11/2017

Three 60+ year old ladies in town for the Christmas lights at Silver Dollar City. We chose this hotel because of the shuttle service to and from the Park. We were very satisfied with the shuttle, and also the breakfast provided. We did not use the pool facilities. This hotel isn't fancy, but it was very clean, and the staff was great. The rooms are a little worn, the heater was noisy, and the mattresses weren't the best. But the shuttle driver added a couple extra trips to the park to accomodate us, and we were able to buy our park passes at the front desk, which saved us time standing in line at the park. We were satisfied with the hotel and recommend it especially if you're headed for Silver Dollar City!

"Nice place for the price."

4
15/11/2017

The people that work here were very nice. Rooms were spacious. Breakfast was good but always the same food. We were hear for a 9 days, and i would absolutely stay here again. Highly recommend this place,

"Great value- well kept"

5
14/11/2017

Older hotel, but well kept and fairly well updated. The room was clean and bed was very comfortable - A very helpful staff. Huge breakfast room w/above average meal. Breakfast hour was packed with bus tour visitors-all enjoying their stay it seemed.

"Family impromptu Getaway"

4
13/11/2017

We frequent Branson to use our Silver Dollar City season passes, so we have stayed in various hotels on both sides of town. This was by far my favorite hotel due to its proximity to SDC and its prompt and helpful shuttle service. With three kids under the age of 10, my crew loved the pool, and the free breakfast was good with plenty of choices. Having a special needs child, I sometimes have to make an unexpected trip back to the hotel from the park, but our shuttle driver was so kind to take us back between the regular scheduled ride times. That was extremely gracious and I? was really grateful. The staff was kind, our room was clean, beds were comfortable and we were able to park relatively close to our room. As a single mom, I? felt safe and comfortable with the parking and the accommodations. My only (mild) complaint was no pool towels left (it was 8:30pm) and none of the toilets seem to flush completely. Not a big deal, just strange. I? would recommend this destination for a family wanting to get the most out of their time at SDC. Great place, I've already booked our stay for next time!

"Great Place near Silver Dollar City, Branson"

4
13/11/2017

This is the best place to stay when you want to go to Silver Dollar City in Branson. It is so easy to be shuttled there from the motel and not need to deal with the traffic and parking. The breakfast is second to none and the pool very nice. The third floor meeting room was nice for our family to meet and talk too.

"Stay at Best Western"

5
11/11/2017

We have stayed at this hotel a dozen times, never disappointed. The included breakfast is wonderful and not having to leave the hotel is perfect . The beds are the best, so comfortable and front desk very helpful.

"Repeat visit for SDC Christmas "

5
06/11/2017

This was our 2nd stay at the hotel this year. First and foremost our room was perfect. We had a few issues last time being on the first floor. I know that much can't be done about it but it does get rather warm in the rooms during the summer because of the parking lot and humid due to the pool. The being able to load and unload your vehicle so easily is really nice though. However we were on the 2nd floor this time and it was perfect and we loved the view of the woods with the fall colors. Due to happenings in the past I'm nervous about hotel rooms no matter what brand or location and have gotten past that with this hotel. I feel comfortable right from the start. The only reason for not calling it perfect is because of comments from my husband. He felt the bed could have more cushion and that's a picky thing for him because he has a bad back and though we understand why it's used he felt the water softener made him feel soapy even when he wasn't. We were very glad to get to enjoy the pool this time around and had a great time in it after a day at SDC. It was perfectly clear this time and we all enjoyed it as a great way to unwind. I personally think the pool could be a tad warmer but I run cold so that may just be me and a fee minutes in the hot tub fixed me tight up. There were no towels at the pool so it was a small inconvenience to have to go get some but the front desk got us some no problem and we understand as it was around 10 at night . Very grateful for the nearby bathrooms due to having a 4 year old and love the design of the pool with the ramped sides for helping him be able to enjoy it. The onlysort of disappointment I had was at breakfast. What was there was Good, full, displayed well, but after a prior experience it's hard not to compare. My beloved waffled pamcake maker was gone:( That was something I had never seen before and though simple I'm always excited to see something new. I had told our neighbors about it and commented about it in my past review. I'm normally not a big pancake person but that gave them texture I loved and had planned on them for breakfast so I was a bit heartbroken when I saw the machine was gone. I even asked one of the attendants about it and she didn't seem to know. Though the waffles were good this was just another aspect I thought of as unique to your hotel experience just as much as being able to hear the SDC train, the bus to the park, and the indoor pool and game room. Mentioning the waffles I appreciate they had been refilled and it's another thing you dont usually see but the strawberries to top them with were still frozen. I didn't mind so much it didn't take long to thaw but my son wanted a couple and he had a hard time. Just as their were sausage links instead of patties this time and peaches instead of applesauce I assume what you serve gets rotated some but I also really missed the mini omelets asnthere were scrambled eggs this time. They were delicious! I love the obvious care and concern put into the look and little extras of the lobby like the games and decor and treats like taffy or this time there was fudge and brittle to buy. I feel like this place probably get overlooked some because it doesn't look as nice from the outside as it is inside but I promise you won't be disappointed. We love this hotel and I see us using it alot in the future from the staff to the rooms to the amenities and location you really cant ask for much more.

"Very clean. Great stay"

4
06/11/2017

Very clean and nice hotel. Nice swimming pool and hot tub. arcade room. Shuttle to Silver Dollar city. Break feast daily. Good location. Fair prices. Fast check in and check out.Friendly staff. Dollar General store next door is very handy if you need anything.

"Branson Get Away"

5
31/10/2017

A friend visiting from NY and I went to Branson since she had never been there. I had accumulated enough Best Western points for a free room and we were very pleased with this site. The room was clean and comfortable, and the breakfast was quite adequate. The staff was very friendly and professional. This hotel is in a great location. We are walkers, so we have no problem leaving the car in the parking lot and taking off on foot.

"Room floors and shower was not cleaned!!"

2
31/10/2017

We have stayed here many times and is a little out of the way for us this time because we didn't go to silver dollar city but the previous visit the hotel was great. Started bad for us got there a little early and couldn't check in, told the lady we just wanted to pay and could get the key later like we have done a dozen time before at this hotel but she said NO. First red flag so we came back an hour later after fighting the terrible traffic and checked in. Second red flag when we came back after the first night the room floors weren't cleaned at all, trash was laying around and the sink and shower in the bathroom wasn't cleaned because there was still hair in it. The bathroom floor was dirty as well. My question was what else was skipped when attempted cleaning? Went right to the front desk and told the lady, she just shook her head and said I will write it down. Wow a lot of help that was. When we checked out we also the the man at the front desk and he didn't even respond to the comment, he was like a robot. We were very calm and didn't raise our voice. Third red flag was when we took our little grandson down to the pool the first morning well no towels to dry off with. This hotel service in my opinion has gone way down hill and there are to many other places to stay in Branson to put up with this kind of service and attitude. They make plenty of money so seems like they don't care anymore. I sure the management will say sorry to make it better and continue with the same terrible housecleaning. Guest BEWARE!

BWBI_GM, General Manager at Best Western Branson Inn And Conference Center, responded to this review
Dutch 57: On behalf of the entire staff I want to thank you for your review. This stay in my book does not represent what this hotel has stood for over the past 8 years that I have worked here. As General Manager I take this as a wake up call for my entire staff and will be working with everyone to ensure that the quality of service that you have received in the past is back up to par and maintained. If you would please contact me at [email protected] or call me at 417.338.2141 with your name and room number from your stay. I will discuss with you how we can make this right in the future.

"Great pool and breakfast"

5
28/10/2017

Enjoyed the pool and hot tub at night and the complete breakfast in the morning. Room was clean and quiet as well. Although we didn't interact much with staff, the lady at the front was helpful as was the man keeping the breakfast room going.

"A clean room at a good price"

5
28/10/2017

A nice clean room with very friendly staff near Silver Dollar City. Basic breakfast is included in the room price. Location is very near Silver Dollar City. The room and hotel is very clean and well kept.

"Excellent location for SDC"

5
27/10/2017

This is one of the best hotels in Branson area especially for going to SDC. Huge indoor pool for kids plus game room. Connecting rooms for grandkids was a huge plus. It isn't on the “strip”, but all the better in the wooded area, and NO traffic. Restaurants down the road a couple miles. We will be back!

"Comfortable, friendly, great breakfast, great location"

5
25/10/2017

We have stayed at this hotel several times over the past year. The front desk is friendly and helpful. The breakfast which is included with room is hot and good and plentiful. The location is a little off the beaten path, but really close and easy access to all the Branson attractions. The rooms are a little outdated, but clean and cozy with a deck/balcony and really nice courtyard....kind of woodsy. We would stay here again!

"Fall Vacation"

2
23/10/2017

We stayed here for three nights while visiting Branson for shows and sightseeing. We asked for a quiet room on the top floor and that is what we received. The room was ready when we arrived and was clean for the most part. The floor and backsplash in the bathroom had mold and mildew spots and the towel bar was rusty. The curtain for the patio door was missing part of the backing in several spots and should have been replaced. The carpeting in the hallway on third floor and in the elevator was stained and very worn. We went for the breakfast on a Friday, at 9:10 and there was very little food left. There were 5 pieces of bread and 1 pastry left in the bread area, also no biscuits for the gravy. It would be nice if the hotel is going to advertise they have breakfast till 9:30, that they would at least keep it stocked till that time. One thing to keep in mind if you are considering staying here, is that the morning traffic to Silver Dollar City backs up for miles and may impact your travel. We would probably not stay here again due to the general lack of upkeep.

BWBI_GM, General Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff I do appreciate you letting us know of your recent stay. We do strive for excellence in all aspects of our property and sadly we did miss the mark on many of the important areas. Please be reassured that I have discussed with every department your concerns and will be working on a plan to make sure that we hit the excellence mark for every guest on their future stays, and yours.

"Great location"

4
23/10/2017

Great location right next to Silver Dollar City. Good breakfast that is included. There is also a shuttle to the park that is very handy. The breakfast attendees do a great job handling the large number of guests in the morning.

"Family trip to Silver Dollar City"

5
23/10/2017

We booked this location because it was close to Silver Dollar City. The facility was a great value for the price. Our room was very comfortable and clean and had a small outside balcony. The breakfast had a good variety and plenty of food. The hotel was sold out at least 2 nights we were there and the staff is well equipped to handle a lot of people. Only down side was slow free internet probably because of volume. We would definitely stay here again.

"Family trip to Silver Dollar City"

5
23/10/2017

We booked because of location near Silver Dollar City and this turned out to be a great location and facility. Our room was very comfortable and had a small outside balcony. The breakfast was very good with a variety of options and plenty of food. The hotel was sold out at least 2 nights we were there. The staff is well equipped to handle a full house. Only frustration was slow free internet probably because of volume. We would definitely stay here again.

"Great hotel"

4
18/10/2017

One of our favorite places to stay. My husband hates big cities so it's nice to stay somewhere just a little out of town but still close to everything and the breakfast is great! The only reason I'm giving this hotel a four out of five is because of the poor shuttle service back from silver dollar city. There were so many trying to get on the bus, me and my husband had to wait over an hour to get back to our hotel. I would recommend just driving yourself to the park, it's much simpler. Other than that our stays there have been great!

"Exceeded Our Expectations!"

5
16/10/2017

All the amenities listed on the website exceeded our expectations. The staff was so helpful. The shuttle to SDCity so convenient! They grouped our rooms so our 4 families could be together. We'll stay here again!

"Good value"

4
16/10/2017

Our family has stayed here 4 times...mainly due to proximity to Silver Dollar City and shuttle service. Our children enjoyed the pool/hot tub area along with the game room. The large variety of breakfast items is a plus. We had 3rd floor adjoining rooms this trip. VERY quiet. Will definitely return.

"We will return"

5
14/10/2017

We were pleased at the quality of the bedding and the comfort of the bed. The room was spotless and the shower relaxing. The breakfast had an amazing selection of food and everything tasted great. The hotel was in a quiet setting yet it only took minutes to reach town. We stayed here because we felt we would want to use the free shuttle to Silver Dollar City, but found that the location of the Inn allowed us to drive the short distance without fighting the traffic, so we drove our car and enjoyed coming and going at our convenience. We did not use the pool but it looked nice and was in a separate room so swimmers did not annoy other guest. If you have children, they would like the game room. The staff was very professional and charming.

"Best sleep I've had in a hotel"

5
14/10/2017

Really enjoyed our stay, all areas are very clean. The beds are really comfortable, good working a/c, great staff and a nice hot breakfast. Nice indoor pool area and game room too. Would go back for sure.

"Stayed 3 Nights"

5
11/10/2017

We stayed here with 2 other couples during our visit to Branson. It was great how they got all our rooms close together. Being away from the congestion in Branson was nice. We still could get to any of the shows we wanted to see. Room was very nice and breakfast was excellent- lots of choices and good place to meet. They do have a shuttle to Silver Dollar City which we did not use this time. One caution is that the halls are very long.

"Great location, and price. Hotel was average at best."

4
11/10/2017

Location and price is great. It's right in the middle of the strip making travel to other sights easy. It's right next to the Titanic museum, so very easy to walk there. Hotel itself is the older style with doors on the outside. It has been updated though, and is clean. Breakfast is good, but was very crowded every morning. It was hard for the staff to keep the food stocked. Had to wait several minutes for the items I wanted to be re-stocked. Don't go in with too high of expectations for this hotel and you won't be disappointed. Some of these reviews make it sound like a Hilton...lol. It's a good/clean hotel for the price for sure.

"Great weekend for our quick get away!"

5
10/10/2017

Planned a short vacation weekend and really enjoyed our stay at Best Western. Convenient to places of interest. Quiet, relaxing stay. Breakfast a big surprise! Best we have ever had at any hotel we've ever stayed at. Would recommend to family and friends!

"Experience"

5
09/10/2017

This is a great place to stay. Rooms are clean and staff is friendly. Breakfast is good and they have a restaurant open at night. Easy access in and out and just a very short distance to Silver Dollar City.

"weekend stay"

3
09/10/2017

pretty good but could have stayed at cheaper hotel at a different hotel at a cheater price, breakfest was ok but was not maintained , rooms were good but where stuffy and did not cool very well , staff was nice except for check-in , seemed like they did not care if if you where or not - very slow and not friendly at all -- ckeck-out was fine - very friendly

"Our stay"

5
02/10/2017

Been going to Branson for 26 years. We stayed here for the first time. Loved it. From check in to breakfast in the morning to hot tub, and pool. House keeping was great ..Loved it that it was off the strip and very quite and clean. Very clean and would recommend this hotel to friends and family . Looking forward to our next stay. Thanks again

"Best Western"

5
28/09/2017

Great stay from start to finish. We took the shuttle to Silver Dollar City and it was great! We also enjoyed the breakfast spread. The sheets were terrific too. I just wish that they took pets. The staff were very helpful and cheerful.

"Super comfortable Motel!!!"

5
27/09/2017

This motel was super comfortable comfortable with great beds and it was very quiet. There was work being done, but it stopped at night, sat a little bit off the road, and we stayed in the rooms even further off the road, so there was no noise at all!!! Wonderful free breakfast included, and the staff was very friendly and helpful!!!! My husband could even do his laundry!!!! This is a very busy town, bumper to bumper traffic so when the day is over it was so nice to come back to a comfortable room!

"Great deal!"

4
24/09/2017

The whole thing was a great deal! Very comfortable room, clean, and great bathroom! The breakfast was very good and the dining room was nicely updated and set up well! Will definitely come back when time allows! Only thing I can complain about is the pool area, could be updated a bit, but the water was warm and the pool was big enough for a lot of people.

"Silver Dollar City Weekend"

5
24/09/2017

Needed a hotel close to Silver Dollar City in Branson.....there are SO MANY hotel choices in Branson that it a little daunting to wade through ALL of the reviews. We chose this hotel specifically because it is next to Silver Dollar City, had a free breakfast and a free shuttle to SDC. The very affordable nightly rate was a selling point, also, because the cost of taking a family of 4 to SDC/Branson for a weekend can get fairly expensive pretty fast. The hotel is perfect if you need a clean, affordable place to sleep at night. The rooms were fine- dated decor for sure, however, I would rather keep the price point low and put up with dated decor rather than pay a lot more for modern decor. The mattresses were not fabulous- they were not very comfy and the mattress pads could be felt very clearly when laying on the mattress...they reminded me of the mattress pads from the 1980's which were almost lumpy in texture. Water pressure in the bathroom was good. A/C worked well but was a little on the noisy side. Breakfast was great- tons of options from scrambled eggs and waffles to oatmeal to biscuits and gravy and name-brand cereal. Would we stay here again? Yup. Recommend it? Yup.

"Rolled the dice and won"

5
20/09/2017

The biggest draw was the shuttle to Silver Dollar City. The web site was a little wrong. This hotel does not have a restaurant, they do however have the basic BW breakfast buffet. The person who checked us in had restaurants who delivery menus available ( pizza). The beds were comfortable and room/bathroom very clean. Our kids( 20+ years) enjoyed the pool and hot tub. Lots of parking which was a big plus since we were towing a car. The night clerk who checked us in also tipped us off how to save big on park entrance tickets. We would definitely stay here again if in area.

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff we are so pleased that you and the family had an enjoyable stay while with us. We look forward to seeing you again in the future.

"Very Good Place to Stay"

4
19/09/2017

Good rooms, good breakfast, great staff...no complaints. We plan to stay at Branson BW every 2 months. No need to change as we are very satisfied with this hotel. Location is perfect in connection to surrounding events that we desire to attend.

"Breakfast Needs Improvement"

3
18/09/2017

The location is great for access to Silver Dollar City. There is ample parking, the pool area is nice, and the rooms are adequate. I would have given a higher score, but the hotel has recently made the breakfast much worse than it used to be. The new owner has removed the biscuits and gravy from the breakfast buffet, leaving very little variety of hot food left. Compared to other Best Westerns, the breakfast at this one is now below average.

"Need a bit of Tweaking"

4
16/09/2017

We always stay here, sometimes bringing family and friends when we visit Branson. This is the first time i have had problems. The quality of breakfast has gone downhill, from what we were told, due to corporate instructions. No more biscuits and gravy, potatoes, bacon, fresh oatmeal, or the yogurt variety that has always set this hotel apart from breakfast at Days Inn!

"great place to stay"

5
15/09/2017

Everything about our stay was wonderful. Absolutely no problems. Very clean, breakfast was very good, staff were wonderful folks. We have traveled a lot and have been to what we would call fancy hotels and the Best Westerns are just as good but for a much better price. I guess you could say a greater value for the money.

"Great Stay at Branson!"

5
11/09/2017

Nice place to stay, wife enjoyed the bed. Kids loved the root beer floats offered up by the front desk clerk. Vending machine costs were very reasonable. Hotel went above and beyond to meet are needs. We plan to make this our hotel of choice when visiting Branson!

"Great Visit"

4
11/09/2017

A great hotel, located in a quiet woodsy atmosphere. Wonderful indoor pool and hot tub. Breakfast was included and quite nice. The proximity to Silver Dollar City and the free shuttle for guests is a great plus for families traveling the area for that purpose.

"Free shuttle"

4
10/09/2017

Nice big room, great pool and spa, small balcony (best room for kiddos would be on 2nd floor...actually ground level) facing the indoor pool area, with a beautiful large lawn with picnic table..would be great with kids that want to go out of the sliding patio doors to play and parents could watch them. Free shuttle to Silver Dollar City. Dollar General next door for any quick needs!

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff thanks so much for the kind review. We strive to make sure the families stay enjoyable, and we appreciate your comments and review! Come back soon.

"Location Matters"

4
10/09/2017

This hotel is close to Silver Dollar City and allows for guests to avoid long lines whether you drive or ride the shuttle. It is also close to Branson so that trips into town are quick and painless. This hotel is close a great marina, state park, and the Branson Belle.

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
Thanks so much for the review. We do take great pride in our location. We are just enough away from the traffic but still close enough to do everything Branson has to offer. We do look forward to seeing you again soon.

"Grand kids love it!"

5
06/09/2017

We've stayed here several times during our visits to Silver Dollar City, and it's perfect for a fun weekend with our grand children. The rooms are spacious, nicely decorated and clean. The staff is friendly and work to fulfill special requests. Our young grandchildren love the breakfast buffet, game room and most of all the large, warm pool. It only takes a few minutes to drive to Silver Dollar City, and it's also close to a great little pizza place that delivers. We've stayed in much fancier hotels, but for a weekend with grand children this is definitely one of our favorites.

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
We are so thrilled that you and the grand kids have an enjoyable time every time you come to see us! We strive to make this a place for the whole family and I'm pleased we have made your vacations enjoyable. We look forward to seeing you again in the very near future!

"Great Experience!"

5
06/09/2017

We had a wonderful experience. The staff was super nice and helpful. We loved that they had a shuttle that took us to Silver Dollar City and picked us up. The room was clean and nice and the bed was comfortable. The breakfast was good and well stocked. We will stay here again when we are in the area.

"Bring back the biscuits and gravy! "

3
04/09/2017

The hotel is very nice and very clean. All of the employees were friendly. Indoor pool is awesome. The only reason I am giving 3 stars instead of 5 is because they have taken the biscuits and gravy off the breakfast menu. My son was very upset since he was looking forward to biscuits and gravy for breakfast! We come to Branson every year and I would love to stay here again if they would bring the biscuits and gravy back!

"Great hotel, clean rooms."

4
04/09/2017

The stay was awesome! The rooms was clean and big enough for our family. The indoor pool was great . Very close to SDC, and free shuttle to the park. The staff was great and helpful. The only draw back was the breakfast, not much to choose from and very unorganized . Other than that it was great.

"Nice stay"

5
03/09/2017

We have stayed at this Best Western several times. It is a older hotel but clean and well cared for the location is great close to Silver Dollar City and away from the strip. The staff are the friendliest I have ever encountered they treat you like family from the moment you check in. The indoor pool and hot tub are clean and open till 11:30. The breakfast is better than most hotels.

"overall review"

5
31/08/2017

Very good accommodations, comfortable and quiet with a very relaxed atmosphere. The location was very good for attending all the attractions in the area. I would highly recommend this hotel for family, conferences, and reunions.

"anniversary gathering"

4
30/08/2017

Service great!! Rooms average but clean. Staff went above and beyond to accommodate our party and also let us use there dining area for nightly meetings. Hotel temperature on main floor hotter than normal.

"Nice place to stay"

4
28/08/2017

We spent three nights here. It's an older building but exceptionally clean, great mattress, linens etc.. The gentleman that checked us in stated they had the best breakfast in town and he just may be right. We would definitely stay there again. Simple but clean and comfortable. Ice cold AC with a nice steady hum best sleep we've had in any motel.

"Bring back the biscuts and gravy and potatoes"

4
28/08/2017

You are in the South keep the southern items on breakfast bar, We had ants in our room and on our snacks. They offered to move us but we were leaving that morning . My boys were upset with the lack of biscuits and gravy and potatoes on the Breakfast bar like it used to be before the new California owner bought the place.

"Love this place! Exceeded my expectations!"

5
26/08/2017

The breakfast was great here and love the big room it's served in. It included applesauce, oatmeal, and all the fixings. Great eggs, sausage, bacon , and waffles as well. Nicely remodeled. Fun game room and corn hole and horseshoes! Giant swimming pool and hot tub, nicely maintained. The big open spaces around the indoor pool made me especially love the feel of this place. The shuttle to SDC was awesome! Runs so many times a day.

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
Thanks so much for your high rating, and your kind words. We are always looking for ways to improve and make sure that every guest has an enjoyable stay. We appreciate it, and look forward to having you back again in the near future.

"good hotel at a good price, close but yet far enough away from busy traffic and lights."

3
18/08/2017

Good rate, good hot breakfast with a large dining room. Clean room, even though we had a few lady bugs, np. Comfortable. Easy access. Good hotel at a good price, close to Branson, but yet far enough away from busy traffic and lights and noise. Wi-Fi available in all the commons areas, but the room we had, it would not connect in our room.

"Good value/Poor Service"

4
17/08/2017

Great value as far as a clean room, good hot breakfast & excellent price. Horrible service at check-in. Printed reservation was not received well by clerk and was very timely & frustrating to get in room. Overall we love BW

"Only giving it a 4 because of the uncomfortable beds and pillows"

4
15/08/2017

Me and my hubby took our three kids to Branson. We stayed here and all in all it was wonderful. They brought us a roll away for one of our children and the buffet breakfast is amazing. The pool and hot tub and house keeping are also amazing. The only thing we didn't like were the beds and pillows. Other than that it was a great stay.

"I'd take those angels if I could"

5
15/08/2017

Theresa and Barbara were absolutely amazing. I came up for the weekend to take my son to Silver Dollar City. On Saturday morning, I went out to my car and it wouldn't start. My son immediately started crying because he thought we couldn't go to Silver Dollar City and that we were going to be stranded and unable to get home. I went ahead and took advantage of the shuttle and we enjoyed the day at the park. When I got back, I now had to figure out how to fix my Jeep and how I was going to get to the auto parts store for a new battery. Without hesitation, Theresa handed me the keys to her personal car and told me where O'Reily's Auto was at. Upon ,my return, she handed the keys to another person who was going to have to drive to Springfield to get keys left at the airport. When it was time to go back to O'Reiley's (after they tried to charge my battery), Barbara personally drove me over there. These ladies saved the day, saved me money in taxi fares, and restored my son's hope. These women are angels who only said, "pay it forward" when I tried o thank them. Because of these ladies, I signed up as a rewards member and will have Best Western as my FIRST choice moving forward. Also, if I owned a business there in Branson, I assure you I would have offered to pay them whatever it took to get them to work for me. They are, clearly, one of your company's greatest assets. Thank you to them both!

"Convenient to Silver Dollar City"

5
15/08/2017

I love the convenience of taking a shuttle to Silver Dollar City and we were next door to a Dollar General. Staff was very nice and breakfast buffet was good. Rooms are nice - a little dated but beds were very comfortable. We enjoyed the sliding door to the outside and the pool was great. The price we paid was very good. I am a grandmother traveling with 3 grand kids and it was perfect.

"Highly Recommend"

5
12/08/2017

Very close to Silver Dollar City and there is a shuttle available. Clean hotel with friendly staff. Beds were comfortable and breakfast was good. Would recommend this hotel if you are going to Silver Dollar City!

"Great value for families"

5
07/08/2017

This hotel is clean, the employees are great, there is a great breakfast buffet, the pool is large, and there is lots of outdoor space to enjoy. The shuttle to Silver Dollar City is convenient. We stay here every time that we come to Branson and we are never disappointed.

"Nice Hotel, good breakfast, pleasant stay"

4
06/08/2017

We stayed two nights Thursday-Saturday. The hotel room was nice and clean and the hotel itself was nice. Check-in was easy. Breakfast was a typical hotel breakfast so it had a lot of options, the breakfast room itself was very nice and open with lots of chairs. Check out was 11A which was late and that was nice so you didn't have to rush in the morning. I would recommend this hotel and stay again.

"A hot Summer fun family vacation"

4
04/08/2017

This was a great place to stay and was located next to Silver Dollar City amusement park which our granddaughter enjoyed. It's a little out of the way but the drives in and out of the Branson Highway 76 Strip are very scenic. The room rate was reasonable during our 6 day and 5 night stay. The rooms were clean and their Breakfast Buffett was really good and free! We had to keep on them for extra towels but they were very gracious to accommodate us. I recommend staying at the Best Western Branson Inn and Conference center for a family or couples vacation. We did have nearly 100 degree temps the week we were there but the air conditioning worked like charm.

"Close to Silver Dollar City lots of perks a few bumps"

4
03/08/2017

So glad I booked this hotel for our stay. There were a few hiccups but overall the whole family enjoyed it. My husband is super picky about where we stay even though I'm the one who books it and wasn't too excited when he saw it was a Best Western. However when he asked why I booked there and I showed him his tune changed. Love that you can hear the train from Silver Dollar City it's a comforting sound and keeps you in the spirit while not being overly loud. I wish I would have thought to take a picture but the shuttle on its own is amazing, to be able to get on and off right at the entrance and not have to get into a hot vehicle at the end of the day is so nice. If I'm remembering correctly it will hold 17 people plus the driver but they have no issues coming back to pick people up coming or going. The breakfast is one of the best free ones I've had not just the food but the set up for the room and the way everything is laid out you don't feel like it's free food at a hotel. There were four kinds of cereal with milk, toast and bagels with cream cheese jelly and peanut butter and butter, hard boiled eggs, yogurt, applesauce, apples and oranges, oatmeal with a variety of toppings, biscuits and gravy and sausage, these eggs I can only describe as cooked like an omelet would be then folded over with cheese in the middle. They had two waffle makers and then something I had never heard of none of us had but a waffled pancake maker. I'm normally not a huge fan of Pancakes but I could devour a ton of those it was sort of like eating a waffle cone but had this great texture I've searched online and other than the company that makes the maker they have it just doesn't exist. You can buy a pan but I don't think that it would taste this good so major points for something unique. And the decor was really well done it made it feel like you were in a restaurant instead of hotel the decor throughout the building was really nice even on the stairwells stainless steel and reclaimed wood are nice touches to see. Another perk was having the indoor pool not just a full-size pool but a kiddie pool and a hot tub but that is where one of the hiccups lies. Knowing how hot it's been I liked the idea of something indoors I felt like we would spend a lot of time there because we all love the water but we ended up spending more time in the game room because the water wasn't clean. You could tell it was murky when we got there and could see it even more at night with the light on. Our kids have pretty sensitive skin and we just didn't want to risk it with a cloudy pool so I hope this is something they can improve on. Thankfully because of the game room any down time wasn't a total loss. Though it would be nice if the games were free it was still something most don't have. We especially loved the air hockey pool table and skeeball. Another thing I forgot was to take any pictures of our actual room. It wasn't anything super special we had the double Queen but it was clean and comfortable. It was hot upon arrival but that's because it was a very hot day and we were on the first floor so it's hard to fight the heat off the asphalt. That was one thing my husband was not a fan of that maybe something to take note of depending on how you feel. If you are on the second or third floor you have balconies with a sliding door. On the first floor obviously you don't have a balcony but you do still have a sliding door. For the security minded that can be a little unnerving but we ended up loving it because it made loading and unloading so easy. There is a lock on it as well as a bar and given the location I had no concerns but some might. The water pressure in the shower is amazing and I love that they actually have a high shower head. Several hotels I have looked at in Branson I've decided against because I'm almost 6 foot tall and even on a shorter person the shower head is at their neck so just to be able to take it comfortable shower especially after a day at Silver Dollar City Is Awesome. Another thing to note is that the pool is on the first floor as well and despite the fact that we were on the opposite end of the building from it the atypical pool smell still sort of feels the first floor it's not moldy or damp but you can tell the pool is there particularly in the hallway. They do also have a laundry room you have to pay to use it but it's nice to have something I think we will remember in the future because it will be one less thing we have to worry about when we get home if we have the down time to do it there. Location is wonderful with the proximity to Silver Dollar City and that you get away from some of the Branson crazy. It is also right next door to a dollar store which is great if you forget something or if you need to use the laundry facilities you can get supplies over there and Save from buying them in the room. I just walked across the parking lot one morning to get a few snacks and because we needed some ponytail holders so it came in really handy for us. The staff was also really great for us. I had originally booked Wednesday through Friday. Online it said they were booked up but I figured I would call just in case and they were able to get me in for Friday to Saturday and not only that but keep us in the same room which was amazing and just felt above and beyond. When we got there our room was actually ready so we were able to check in almost an hour early which is a bit of a benefit to being on the first floor because that's where all of their supplies and things are so I would imagine they start on the bottom and work up. When we checked in they gave us our cards but there was a hiccup of them continuing to work for our added day. It happened at the worst time because we were fixing to get on the shuttle and Afraid we would miss it. One of the cleaning ladies let us into our room so we wouldn't and while we were waiting for the shuttle once we got up there they quickly fixed our cards without any issues. The lobby isn't a bad place to hang out either with a couple games to play, Taffy on the counter, and hot coffee and tea to the side. We loved our stay and plan on it again in the future. Unfortunately it won't work out for our next couple of trips but I can see it being our choice hotel from now on especially if they work out the pool cleaning then it would be perfect.

"Best Value"

5
02/08/2017

If you are going to silver dollar city this is a great deal. Rooms clean, staff friendly, wonderful breakfast. There is a shuttle that will take you to silver dollar city and back. Although, be warned, it only runs every 2 hours. It only holds 15 people at a time. They make sure everyone get there and back, but you may have to wait a couple of trips. We would stay again.

"Best Western Center Pointe Inn Branson mo"

5
02/08/2017

This is where we usually stay in branson. Nice clean motel. Right on the main strip close to the shows. Close to places to eat. Clean room internet worked well. helpful staff.Two pools one indoor and one outdoor. I would recommend this motel,

"Can't complain! "

5
29/07/2017

We stayed 2 nights here. I didn't realize when I booked just how close it was to SDC. They offer a shuttle, we just drove ourselves. There is a dollar store right next door, you can walk if you want or need to. We had a 2 queen bedroom. It was plenty big enough for 2 adults and 2 kids. Room had everything needed in my opinion. There's even a balcony to every room, I think? A suggestion I would like to make is, they need some sort of chair out there. I loved just sitting out there watching the world go by. I would recommend the 3rd floor facing the woods, not to noisy. There's 1 elevator located at the rear of the building. All doors are interior doors. We ate breakfast, it was good. They have lots to choose from! The pool is great! There's even sliding doors in there so you can access the outside patio. Wasn't terribly busy with children. There's a small wading pool for babies/toddlers. And a hot tub, this comes in handy after all the walking at SDC. Honestly, this is the best Best Western we've ever stayed in. I wish we would've had more time to fully enjoy all that is at the hotel. The 3rd floor has a sort of "lounge". There's a tv and a few couches and chairs and even a microwave, also there's checkers tables and tic tac toe there for the kids. It's a great place to stay with kids or with out! They have soap dispensers in the shower that contain dial soap. I just can't say enough good things about this place!

"Too hot!!"

3
29/07/2017

I actually loved the room, but the room and floor was not cool at all. Seemed as if there was air conditioning issues. Not a good variety for breakfast. Pretty much the same thing everyday. Never bacon. Never bagels. Stingy with re-filling items that run out.

"very satisfied"

5
26/07/2017

It was a great place to stay. We were a group of 10 and they had adjoining rooms. That was awesome. Room was very nice as was all staff. Breakfast was definitely better than any I had experienced. Game room was great and pool was huge! Nice hot tub. Price was reasonable with SDC discount. A BIG plus was the shuttle to SDC, although they need a bigger bus! Very happy with my stay. In fact, so happy I cancelled my reservations at another hotel and switched it to Branson West BW. I just signed up for BW rewards. Hoping they will give me credit for the three nights I just stayed. Overall. VERY pleased.

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
Thanks so much for the high rating and the praise. It's wonderful to know that you were able to take advantage of many of our complimentary ammenities. I did note you were concerned about receing your points for your three night stay. It usually takes 2 weeks for the points to be applied to your account. Please give us a call directly in a a week or so to ensure you get them. We look forward to seeing you again soon.

"Great clean place"

5
25/07/2017

I really enjoyed our stay here, the breakfast was great, the pool area is awesome the pool is huge and has a small pool for babies and a great hot tub, the rooms were clean, and they have a shuttle for silver dollar city

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
We are so pleased that you enjoyed your recent stay and thank so much for the high rating. It's wonderful that you were able to take advantage of our complimentary hot breafkast, heated pool and hot tub, and the complimentary shuttle to SDC. We look forward to having you back again soon.

"Bravo!!!"

5
24/07/2017

Great location. We love the rooms and services we received. Shuttle to Silver Dollar City was a plus. Plenty of breakfast choices. Just a great experience overall. We had 6 kids on this trip and they love the hotel.

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
Thanks so much for the high rating, and we appreciate your praise and we look forward to having you and the family back again in the near future.

"Underwhelmed"

3
24/07/2017

Stayed on the third floor, my room was so hot and the itty bitty air conditioning unit was not cooling at all. I had to request a box fan. The reason given was that we were on the third floor and heat rises! Breakfast food was ok, tasted better than it looked. Front desks was unable to make a recommendation and didn't have any knowledge to offer on something to do in the evening time. No outdoor pool. No fitness center. Basic rooms, basic property for a price that doesn't warrant it.

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
Thanks so much for your time in letting us know where improvemnts can be made. We strive for excellence and I am concerned we missed that mark. I will be working with the entire staff to ensure that your experience will be corrected for you and future guest.

"Solid hotel."

5
20/07/2017

We were very pleased with our stay here. Check in (at 10pm) was quick and easy. Desk attendants were very friendly. Breakfast was yummy- pastries, eggs, quiche, sausage, ham, biscuits and gravy. The shuttle was a nice bonus- however it only runs every 2 hours through the afternoon, which isn't ideal on 100+ days. We waited for the 5:00 shuttle, only to have to wait 3 rounds as there were so many others waiting. The driver did notice this, so I would expect they are planning to change their schedule! Good location- easy drivability to get to anywhere on the strip!

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
Thanks so much for the recent review of your stay. On behalf of the entire staff we appricate the high rating. I'm pleased that the staff made your stay enjoyable, and we look forward to having you back again soon.

"family reunion"

5
20/07/2017

excellent service TV volume kept going out but were down and fixed it in a matter of minutes Nice pool grand kids loved it. Everyone enjoyed the breakfast. Easy to drive by if you are not paying attention. Only one elevator and it is on the far end of the building. Had 5 families and everyone loved the hotel

"Relaxing in Branson"

4
19/07/2017

I had a great room at a great price. Love the shuttle to Silver Dollar City. Is a great addition to season passes. I can go for a few hours and come back to relax in my room. No traffic to worry with. Sorry to see the restaurant was closed except for breakfast.

"Reunion"

4
19/07/2017

We had excellent service for our family reunion. Staff couldn't have been more accommodating. They made us feel that they were glad we were there.. Breakfast room was huge and good selection of foods.

"Great Place"

5
18/07/2017

For starters, the location is great. It's a few miles from the main strip. Not very far to go and do activities and you aren't in the middle of congestion. It's only a few blocks from Silver Dollar City and the hotel offers a shuttle service to the park. The pool and pool area are quite large. Plenty of room there. There is also a game room with a handful of video games, pool table, and air hockey. They offer a complementary breakfast buffet which was extremely handy, especially for us having several kids to feed. That saved us a bunch of $$ and time. The staff here are awesome. We had a family reunion so about 30 of us stayed several nights. The staff were so accommodating. They allowed us to use 1 of their conference rooms the entire stay which was great. All staff members were always smiling, making eye contact, and asking you how your day was going. These people were very pleasant and kind. Overall, this is a great place with great people working at it. I would definitely stay here again next time I visit.

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff I am so pleased that we made your family reunion enjoyable Family is very important to us, and I'm thrilled that our staff made your family feel at home. We strive for excellence and superior quality and we look forward to having many more reunions with you and your family!

"Hidden Jewel"

5
13/07/2017

My family and I stayed at this hotel for a week while in Branson and enjoyed it tremendously! In fact, my children begged me to let them stay and swim more than they wanted to go see the sights! The staff was wonderful, the breakfast was excellent, and the pool/hot tub area was top notch! Plus the game room was an added bonus! Highly recommend this hotel!!!

"Close to Silver Dollar City"

4
12/07/2017

Very clean and a good morning breakfast . The staff was helpful and friendly. The hotel is very close to Silver Dollar City. Nice pool and hot tub. Comfortable bed and the sheets were very soft. Overall a excellent place to stay.

"Decent hotel close to Silver Dollar City"

4
11/07/2017

Best bang for the buck for going to Silver Dollar City. Extremely close, has a Dollar General next door if you need anything, and has courtesy shuttle to SDC. The rooms are nothing great but nothing bad. The pool only gets to 5 ft deep but is large. Children under 14 are not allowed in the hot tub which was a downer for my children. With that being said we will continue to use this hotel for our trips to Branson.

"NICE!"

5
10/07/2017

Rooms are very clean & pool area is nice/clean. You will be happy with all the breakfast items to choose from "waffles/eggs/sausage/fresh fruit/yogurt/milk-coffee-tea & juices/pancakes/hashbrowns & much more. Staff is very friendly & my family & I really enjoyed our stay. I would highly recommend this location & rate it a perfect 10!! :)

"Great Place to Stay"

5
10/07/2017

This hotel was nice, clean, friendly staff. It was a little off the strip, but right next to Silver Dollar City. It was nice to have a shuttle that ran from the hotel to Silver Dollar city. The breakfast was great. It had a ton of choices. Wish they would have had bacon, but it was still good. Would definitely stay here again when in town. The halls were a little warm, and our door was missing a cover to the key, but it worked perfectly fine.

"Poor Reservation Policy"

2
06/07/2017

Stayed over the 4th of July.The room was basically fine,large bathroom with spacious counter top and very nice thick towels.Bottled water was provided daily,very nice little touch.My problem was with the handling of our reservation.When we made the reservation,we requested 2 beds,non smoking on the top floor.Took our reservation and credit card info,no problem.When it came to check in however,they tried to put us in a room on the 2nd floor.That's not what we reserved.Clerk at check in just kept telling us there were no rooms available on the top floor,they'd been really busy and full over the weekend,all sold out ,etc.Not my problem! We had a reservation.Then he said "let me see what I can do".Do what! Either he has a room that we requested or he doesn't,what's to "see" about! Well lo and behold there was one room available on the top floor by the stairs.Never Again! Listened to people clomp up and down continuously! If there were no rooms that we requested available,then they should have just told us instead of taking our reservation and credit card info and then trying to pull a bait and switch by trying to pass another left over room off to us.Won't happen again! They aren't the only hotel in Branson and not even the only Best Western.There's 3 others that I know about. Will be staying elsewhere in the future.

"Great staff, clean, good night's sleep. Huge pool and hot tub!"

5
04/07/2017

Great and caring staff at front desk. Clean rooms, great night sleep. Mary at breakfast was especially helpful, got my husband some gluten free toast. Beautiful view off our balcony into a garden Huge indoor pool with hot tub.

"Best western"

5
03/07/2017

Great hotel, great amenities, great staff. The rooms have balconies with some great views, indoor pool and hot tub was fantastic, and their breakfast is different and delicious every morning. Family friendly.

"Excellent quality"

4
03/07/2017

We stay here every time we go to Branson. It has a good free breakfast and we love the free shuttle to silver dollar city. It is also easy to get to other Branson attractions while avoiding traffic. The exterior pictures of the hotel don't reflect the quality of its interior.

"One of the better hotels in Branson/close to Silver Dollar City"

3
03/07/2017

Branson has dozens upon dozens of hotels to pick from. Most of them are budget friendly and mom/pop places. Many of them are also tacky looking/not places I would select for my family. We selected this hotel as its a more trusted name and it was one of the nicer hotels in the area. Its not fancy but it met our needs. Nice breakfast selection. Bad wi-fi. The location was away from the crazy hubbub of the strip and right next door to Silver dollar city. We loved that aspect. Overall, a safe pick.

"Perfect hotel, nice people, pool, game room, and breakfast"

5
29/06/2017

Our goal was Silver Dollar City only for this trip and this hotel was PERFECT! The staff was very kind and helpful. The shuttle to and from SDC was a great extra. We enjoyed the pool and game room with our 6 year old grandson. We were pleasantly surprised to see that they provide pool towels. The breakfast was wonderful, had a great variety of options and good food. Room was clean, bed was comfortable. They also have a washer/dryer room near the pool that we did not use. We would highly recommend this hotel.

"Best place to stay ever!"

5
29/06/2017

This Best Western was hands down one of the best hotels we ever experienced. It was super clean and comfortable. They were very affordable, kind and accommodating. They have a shuttle that will pick you up or drop you of at Silver Dollar City. The FREE breakfast in the morning was one of the best my family has experienced. This is the second time we have stayed here and it just keeps getting better. We will be booking our next trip to Branson very soon and we will definitely be staying at this Best Western.

"Wonderful hotel"

5
25/06/2017

We were extremely pleased with everything. Highly recommend. Very close to Silver Dollar City. Breakfast was awesome with great biscuits and gravy. The staff was very helpful and friendly. We will definitely return to this hotel.

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
Thanks so much for your recent review of your stay with us. I am so pleased that you enjoyed our full hot complimentary breakfast and even the biscuits and gravy! We look forward to having you back again soon!

"Off the strip, quiet stay"

5
24/06/2017

Nice facility. It was not on the strip. It was close to SDC. It was quiet and the staff was very helpful. They all greeted us with a smile and hello. The beds were comfortable. The breakfast offered a variety of options.

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
Thanks so much for you recent review. We do take pride in our location as we are off the beat and path from all the busyness of the town, but still close enough to enjoy all that the area has to offer!

"Great location when visiting Branson"

5
22/06/2017

Best Western Branson Inn is a great location if you going to Silver Dollar City. Shuttle to the park drops you off at the entrance and you don't have to get in a hot car after your day at SDC. The Inn is very, very nice. Rooms, in-door pool, game room and breakfast were wonderful. You're close enough to drive into Branson for other activities and resturants but out of the craziness of being on the strip.

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff thanks so much for the high rating and praise. We strive for excellence and I'm pleased that our staff exceeded your expectations.

"Great stay in Branson MO"

5
21/06/2017

Great location, close to Silver Dollar City. The staff was helpful with tickets for Silver Dollar City. The hotel has a great pool and hot tub. The breakfast was really nice with many choices. I would definitely stay here again.

"Wedding Accommodations"

5
19/06/2017

The hotel was very good with our wedding accommodations and we had a lot of family stay at this hotel. Everyone was happy with their accommodations and it was close to the wedding location. Breakfast was great and had no issues.

"Conveniently Located"

5
15/06/2017

After walking up and down the hills of Silver Dollar City, a short drive out of the amusement park put us at a great place to rest and unwind. The indoor pool and hot tub came in handy. Unlike the motels on the strip in Branson, there is nothing around the motel such as lights and traffic which provided for a much needed good night sleep.

BWBI_GM, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
We are so pleased that you had enjoyable stay with us. Thanks so much for the high rating and the wonderful comments. We also enjoy our location as you said, it's right around the corner from all the fun, but still out of the way of all the busyness. We look forward to having you back again soon.

"Excellent hotel"

5
14/06/2017

We love to stay at this hotel. It is clean and comfortable, has a great breakfast, a nice indoor pool and hot tub, and is very close to Silver Dollar City. We stay there whenever we travel to Branson.

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
So glad that you and the family came back for another great experience with us here at Best Western Branson Inn. I am pleased you were able to take advantage of the full hot complimetnary breakfast and hot tub! Come back soon..

"Quality hotel and excellent staff"

5
13/06/2017

We have stayed at this hotel several times over the years and it seems to improve every time! They have a great staff and the rooms were clean and comfortable. Top notch place to stay if you're looking for a place to stay while visiting Silver Dollar City as it is also just around the corner!

"Welcome comfort!"

4
12/06/2017

We were welcomed to this hotel with the most courteous and professional staff member! She went above and beyond to make my family comfortable and welcome - even offering a beautiful flag pin to my father who is a retired Marine! Thank you!

"Vacation in Branson"

5
08/06/2017

Looks like an old hotel / motel when you drive up but once inside you will experiance an amazing staff and confortable well kept rooms. Your room also includes a breakfast buffet that is tops for a hotel / motel.

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
Thanks so much for your recent review of your stay with us here at the Best Western Branson Inn. We are ever updating and remodlining the property to ensure the guest receives a top notch experience. I am so pleased you also enjoyed our full hot complimentary breakfast! Come back again soon..

"Dated with a try at an update"

3
05/06/2017

The room was nice enough, pool and hot tub nice, but it was packed with kids. There is a slight odor to the shared areas and the decor looks like DIY projects. The shuttle to silver dollar city was prompt and clean, and you can buy your tickets there.

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
Thank you for your recent review of your stay with us. Please know that we are in the process of updating the outside and inside to improve the quality of the hotel. I do appreciate you letting us know of the odor, that too will be addressed with housekeeping. I am pleased you enjoyed the complimentary shuttle. Again, thank you and we do hope you'll come back and see us again.

"Best Western Brandon Review"

5
04/06/2017

Great experience! Hotel was very clean and up to date! Great amenities and very nice, helpful staff! We went to this hotel after having a bad check in experience at another hotel and we were very happy! Would highly recommend!

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff here at Best Western Branson Inn, thank you so much for the kind words and the 5 star rating. I am pleased that our staff made your stay enjoyable, and that you were able to take in many of our wonderful ammenties. We do hope to see you again soon!

"Excellent Stay"

5
03/06/2017

We have stayed at this hotel many times and would highly recommend it and we will stay there again. Close to Silver Dollar City in a quiet country setting without being in the middle of all of the traffic. Nice pool and hot tub, really good breakfast with a good assortment of items, game room. Staff is always friendly and very accommodating.... and the beds are some of the best and most comfortable wI have ever had staying in a hotel.

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
As frequent guest I appreicate the high praise and the wonderful comments. This lets us know that we are heading in the right direction for excellence in customer service and a supriero atmosphere where the entire family can enjoy.

"Nice going"

5
03/06/2017

Makes a family vacation at Silver Dollar City a fun time with children and grandchildren. No worries. The motel staff was very helpful in all ways and the hub bub in the breakfast room was from children and families who seemed happy as larks.

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff I am so pleased that you and the kids had a wonderful stay. We strive for a family atmosphere, to where all can enjoy themselves and be relaxed! Come back and see us again soon.

"Excellent experience"

5
01/06/2017

Excellent service, friendly staff, and very easy access to Silver Dollar City. Breakfast was very good. Lots of options and the set up is very, very nice. Have paid ten dollars or more at other hotels for a breakfast of this caliber.

"Blown away by the excellent service, helpful staff and comfy beds - plus shuttle!"

5
30/05/2017

We wonder why we never stayed here at the Best Western next to SDC before this visit. For sure we will always plan to stay here in the future. From start to finish, the stay was pleasant and easy. I had purchased motel and SDC tickets through Reserve Branson and prices were the best. I walked in with my voucher and the hotel staff quickly checked us in, gave us all the info we needed about the hotel, amenities, shuttle, express check-out, wheelchair access on shuttle, etc. Beds were so comfy and we thoroughly enjoyed our stay. Shuttle was right on time and took all the stress out of parking or just getting to SDC. They even provided a flower for women on Mother's Day. Could not ask for more. Thoroughly recommend BW and want to thank every member of the staff, all very kind and helpful. A+++++ from us.

"Great Staff"

5
30/05/2017

The staff go out of their way to ensure that you have the best quality stay at this facility. You cannot go wrong booking your stay with BW. This location is close to almost everything we wanted to do.

"Prepare to be amazed "

5
29/05/2017

We stayed here Saturday because it was perfect for Silver Dollar City. So close and super easy access. We were blown away by hospitality of the staff and the cleanliness. By far our best Best Western experience in 24 years of traveling. Not only that, but the breakfast is the best we have ever had in a hotel where it's included with your stay. Constantly restocking and the variety is outstanding. Pool was huge, family friendly with a kiddie pool I and has an adult hot tub for folks wanting a good a hot tub but with no kids. We will be back.

"Right Next to Silver Dollar City"

4
29/05/2017

This Best Western hotel has its location right next to Silver Dollar City – which is why we like it. They are good at catering to Branson tourists who mostly consist of families and those who are seniors. A shuttle is provided to Silver Dollar City and other music venues. Because of the tourist volume, the hotel has a lot of rooms and the decorations show pictures of Silver Dollar City. Breakfast is a big operation. There were 5 employees preparing, refilling the double buffet area, and keeping things clean. We had a comfy king-size bed, but the sleeping area was large enough to add another bed.

"12:00"

4
24/05/2017

Good breakfast, friendly staff in housekeeping and very accommodating front desk staff. Pool closes early 10:00pm. The rooms could be more updated. Much better than quality inn which we checked out of.

"Very Happy with our experience!!"

5
17/05/2017

My experience at the Best Western Branson Inn was wonderful. We felt safe, comfortable and the kids were welcomed with kindness....we definitely will be back! Breakfast was excellent, staff warm and accommodating...The atmosphere was the best part...being in the mountains and not having that rushed environment of tourists and loud traffic ect. You could just breathe in sweet rest....Thank you!! :)

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
I am so pleased that the entire family felt at home, and enjoyed their stay. We love being out away from the main traffic area of Branson, but still close enough to enjoy all that Branson has to offer.

"Family Friendly, Easy access to Silver Dollar City"

5
15/05/2017

Very family friendly, breakfast area is very large so there is no problem getting a place to sit for breakfast. Lots for the kids to do. The staff greats you with a smile which is very nice. Easy access to Silver Dollar City which is very nice.

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff we appreicte the great review. We strive for excellence in customer service and I am pleased that your stay was enjoyable. We take great pride in our property and we look forward to seeing you again in the near future.

"breakfast of champions"

5
12/05/2017

This Best Western is located just outside of SDC. Has a huge indoor pool and hot tub area. Great amenities for children or groups. They also have the Best Breakfast Buffet in Branson. From eggs,fried or boiled, to ham, sausage,fruit,waffles, doughnuts to toast or cereal,hot or cold. Great coffee or juices. You are sure to find something good to you.

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
We appreciate your recent survey and the terrific comments in regards to our full hot complimentary breakfast! We strive for excellence and on behalf of the staff I thank you for your time.

"Great"

5
12/05/2017

You won't be sorry to stay here! It's always clean, the staff smiles non-stop, are very helpful, and it's very relaxing. Not noisy either! Silver Dollar City is less than 5 minutes away either by your own vehicle or for them to take you on the bus! Can't go wrong!

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff we appreciate the high rating. Our staff is genuinely here to serve and make every guest feel like family! Thanks again!

"Good Value"

5
09/05/2017

This was very convenient for visiting SDC. It was clean and the breakfast was more than adequate. We were close to the lobby but we didn't hear any noise at night. It was a good value and we'll stay here again.

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
So pleased that your stay was quiet and enjoyable. On behalf of the staff we appreciate the highest rating. Come back again soon!

"Senior Trip"

5
08/05/2017

We had 24 in our group. Twenty high school seniors and four adult sponsors. We stayed two nights. Super clean rooms, wonderful continental breakfast, very large indoor pool and hot tub. Pool area also has a 1 1/2 foot deep baby pool. Really neat game room which kept our students entertained during our down times. Games were only 25 cents each. I was concerned when I saw the exterior pics...looks a little dated. I read the reviews though and decided to book this hotel. I'm so glad I did. The hotel is much nicer than the exterior pictures show. Great rate for the star level of the hotel. Wonderful staff and super clean. Hotel is just down the road from SDC, and was about a 20 minute drive to Branson Landing. Very conveniently located and a very quiet area. Tree line on one side and the back, dollar general conveniently located next door.

"Quick trip to silver dollar city"

4
07/05/2017

Last minute reservation close to the park, great breakfast included!! Comfortable bed! Plus discount for being a season pass holder! The only negative was having to carry all out suitcases up the flight stairs.

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
We appreciate your honest review of your recent stay. Please know that in the future we do have an elevator located at the end of the building. Also, when making future reservation let us know you would prefer a certain location, and we will do our best to make sure your request is full filled. We look forward to your future stays.

"Loved my stay here"

5
05/05/2017

I have stayed at a few other places in Branson and they were not very nice. This place is quaint, clean, quiet, staff is SUPER nice, pool is very nice as well as the hot tub. Parking is great, I was right by my room. I liked that a Dollar General is right next door also so you can walk over for anything you may need. Breakfast was hot and fresh, coffee was great. I have zero complaints! Will most definitely be staying here every time we go to Branson. My selling point was the free shuttle to Silver Dollar City. 100% beats walking a mile just to get to the gate lol

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
We strive for excellence in every guest stay that we have. I am so pleased that we hit the mark on every aspect of your recent stay. Our amenities can't be beat and we take great pride in our location of near the attractions, and fun but still feel as your in the Ozark Mountains. Come back soon.

"Always enjoy our stay here"

5
02/05/2017

This was our third time to stay at this BW location. It is always clean. My daughter loves that there is an indoor pool and that it is open so late into the night. It is away from the Strip and very quiet. It is also super close to SDC! So convenient. They offer free shuttle to/from SDC, but we have not used it yet. The breakfast in the morning is great. We were a little disappointed this time that the restaurant in the hotel was not open, but overall it was still a great stay as usual.

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the staff we are thrilled that you enjoy your stay each and every time you come. I am so pleased that you and your daughter take advantage of many of the amenities that we have to offer. Please know that we are currently working on having the dinner restaurant open around Memorial Day Weekend, so we hope to see you and the family again soon.

"Difficult to find"

3
01/05/2017

This hotel, while advertising as a conference center, is not easy to find on a wifi map! Don't be fooled by thinking you are in Branson as this is WEST Branson and not near the Branson entertainment. If you are looking for Silver City it is a better bet.

"Nice but a ways off our shows"

4
24/04/2017

Very nice accommodations. If silver dollar city is your destination it's nearby. The strip is about 5 miles away. Very nice treatment by the personnel. I wished that the breakfast didn't end at 9:30 because we woke up too late to enjoy it.

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
We appreciate your review of your past stay. We do look forward to having you back again with us again on your next trip to the Branson area.

"Conveniently located"

5
24/04/2017

We always stay here because of the convenience to Silver Dollar City. There is also a Dollar General right next door in case you need anything. Great employees always friendly and helpful. Very clean everywhere.

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
We appreciate your recent review and love having our repeat guest. We strive for excellence in our customer service and I'm pleased that we made your stay enjoyable.

"Great service and amentities"

5
24/04/2017

Helpful staff, clean and very comfortable rooms. Pool and hot tub was amazing too! Location also offered free shuttle service to Silver Dollar City. Free Continental Breakfast was very good with great selection. Game Room with air hockey, pool table, foosball, and other games was fun for the kids!

BWInfo, Front Office Manager at Best Western Branson Inn And Conference Center, responded to this review
On behalf of the entire staff we are thrilled that your recent stay with us was worthy of 5 stars. We strive for excellence in our customer service and I am pleased you were able to take advantage of all our amenities. We look forward to having you back again on your next trip to the Branson area.

"Great Place to stay and you will love the buffet style breakfast"

5
19/04/2017

Went with relatives 3 families with several kids and was very happy with the 3 rooms we got. Nice size and great indoor pool since we went in March. The breakfast is one of the best I've had at a hotel. Have more than your standard cereal. waffles, toast and if lucky biscuits and gravy. They had different thing besides those everyday ones. They had different things almost daily like eggs always and then bacon yes really bacon on 1 of the days we were there (4 days) and sausage links on 2 of them and ham on 1 plus plus cubed fried potatoes which varied daily and always a large selection of fresh donuts . etc. Their biscuits and gravy were great. Most other hotels I've stayed in in Branson we went out for breakfast but not here. The location is in a woody area away from the strip so if you want to be on the strip then forget this place. It's about 6 miles from strip but if Silver dollar city is your main concern you will love. It's very close and they have a free bus to take and pick you up. The people were great especially the manager i believe Chris. He did everything to make our stay even more enjoyable and because of him it truly was even better. I'll personally miss him and his great personality.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff here at Best Western Branson Inn, we appreciate your recent review of your stay. We strive for excellence in customer service and wonderful amenities for all our guest. We aim for quality and our determined to ensure that every guest leaves as family. We look forward to having you back again with us soon.

"Great location. Immaculate rooms."

5
18/04/2017

Brief overnight in Branson. This is a good location, on a main road in Branson. Very reasonable rate. The staff was wonderful and the facilities and our room was immaculate. Nice pool and spa. Would stay again.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we appreicate the highest rating avaialble. Our staff strive for satisfaction with our guest, and I'm pleased that your stay was enjoyable.

"Great Value and Amazing Location"

3
17/04/2017

Located just minutes from Silver Dollar City! Great Location, good breakfast, decent pool and hot tub. Easily accessible for arrival and departure from park and on and off highway, however, not too many eating choices nearby. Rooms/Beds are nice too!

"Great place for a great value"

5
16/04/2017

A great place close to silver dollar city. Excellent breakfast, clean rooms, nice pool, and friendly staff. You definitely get more than what you pay for. The shuttle to Silverback Dollar City sealed the deal for us. When we head to Branson again this will be our go to place to stay.

"Great location and service"

5
10/04/2017

We always stay at this location when we visit Branson and Silver Dollar City. Very close to the park with a nice shuttle to avoid the traffic and parking at the park. Hotel is nice and clean and very quiet. Nice indoor pool area and the breakfast is a great start to the day.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
So thrilled that your stay was enjoyable for the entire family. On behalf of the entire staff we appreciate the high rating, and I am pleased that you were able to take advantage of all the great amenities we have to offer. We look forward to seeing you and the family again very soon.

"Excellent"

5
10/04/2017

Excellent staff. great breakfast Game room for the kids. Clean rooms with comfortable beds, even balcony. Everyone was wonderful and very helpful in every way. Giving directions to places of interest.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
I am pleased that the staff made your stay enjoyable and we appreciate the high rating. Come back and see us again soon!

"They had it all"

5
10/04/2017

The staff was so prepared, so nice, so clean, updated décor. Just loved it .We, had 4 generations with us. Everyone was very happy and comfortable. Very impressed! I would definitely go there again and again.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
I am so pleased that we made this family reunion an enjoyable one for all generations. We appreciate the highest rating possible for Trip Advisor, and look forward to seeing you all again in the near future.

"Very convenient to Silver Dollar City"

5
04/04/2017

Place was fantastic, staff was nice, food was good, and a great place to stay. The shuttle to SDC was very handy and the shuttle staff went out of their way to take us even though we were the only ones ready to go.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Thanks so much for the five star review! We strive for excellence in our establishment and I'm pleased that we made your stay enjoyable. We look forward to having you back again in the near future!

"Great clean hotel"

5
02/04/2017

We stay here when we come to Branson multiple times per year. The staff is very friendly and treats their guest like family. The pictures are not deceiving, the hotel is clean and safe. The indoor pool and hot tub are always maintained and a big hit with my daughter. The complimentary breakfast is varied and is more than most places provide. Hotel has a shuttle to SDC that makes it very convenient to avoid parking issues at the park. In a park settling with outdoor games, there is something for everyone to enjoy!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We greatly appreciate the high ranking and the wonderful comments. We strive for cleanliness and fun for the entire family. We look forward to seeing you back again soon!

"Ranallo Christmas"

5
25/11/2016

There were a number of people that just made our stay so fun. There were 11 of us, 3 rooms. We like staying at this Best Western because of the shuttle to SDC. 2 of the times we wanted to go did not work out as far as the scheduled shuttle times & all we did was ask at the front desk and like that we were taken away to SDC. I left closes in the dryer & we were on the way back to KC, called & talked to Chris he found them & called me back & he told me someone would contact me on Monday & they did. We had our box of swim suits the next day. Thanks again everyone at Best Western!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
To the Ranallo family: We appreicate you and the entire family and we look forward to seeing you again in the near future. We strive for excellence in customer service and I am pleased that the entire staff made your stay perfect. See you again in the near future!

"Vacation"

5
23/11/2016

I was looking for a quiet place to stay while visiting Silver Dollar City and was this a great choice. So close to the park and they have a shuttle to take you there if you want, they will drop you off at the front gate.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate the high rating of your recent stay with us here at the Best Western Branson Inn. We take great pride in our off the beat location but near to everything. So pleased that you were able to take advantage of the complimentary shuttle. We look forward to seeing you again in the near future.

"Ok"

3
22/11/2016

Closest hotel to Silver Dollar City! Hotel needs remodelled badly! The pool is my son's favorite part which was OK but the jacuzzi was torn out! So not much for Dad to do while watching the kids! It's an average hotel with great customer service! Just needs updated!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate your review and honesty of your recent stay. We strive for excellence and are always updating and making additons to our property. Please know that the hot tub has been updated with new jets and decking. We do hope you will stay with us again during your next trip to Silver Dollar City or the Branson area.

"Hotel near SDC"

4
21/11/2016

Here for an event and got a group rate, so stayed 2 nights. Enjoyed breakfast and it's location near SDC for our saturday event. Was downgraded from King room to 2 Queens, made do - but would have rather had the King for the better night sleep.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we appreicate your review and we strive for excellence. We do hope that you will stay with us again on your next trip to Silver Dollar City or the Branson area.

"Awesome staff!"

5
21/11/2016

My husband and I got this hotel at the last minute. The front desk check in lady was so nice and helpful! We stayed two nights. Our first night for dinner, the waitress, Sonshine in the restaurant waited on us. She is definitely a joy and full of God's love. Also, breakfast the next morning was awesome! The hot breakfast buffet even had ham. Our waiter for breakfast the first morning there was Jeff Davis. We really enjoyed him and his enthusiasm for life God has given him! The pool was a nice warm salt water pool! The hot tub was working well also. The Christmas decorations were beautiful! The only complaint for me was the bed was too soft and the room had a little musty smell, but the room was very clean! I would definitely recommend staying at this hotel!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we appreciate your recent review of your stay with us. I am pleased that the entire staff made your stay a success and we look forward to seeing you again in the future. I did note your concerns in regards to the room and will be working with our housekeeping staff to ensure this instance is taken care of. Thanks again, and hope to see you soon.

"Great location to Silver Dollar City"

5
21/11/2016

We have stayed at this hotel several times. Love the location. Rooms are spacious with comfortable beds. The breakfast is fabulous. The kids love the pool area. We love to go to Silver Dollar City & this hotel is the perfect distance away.

"Perfect place when visiting SDC"

5
19/11/2016

Very helpful staff. Rooms are clean. Good breakfast. Bed was firm but comfortable. The shuttle service to SDC puts it over the top!! I love not having to be in the traffic when leaving the park. We make this an annual stop at Christmas.

"A Great Stay"

5
18/11/2016

This hotel makes everyone comfortable and tries to make everyone's stay special. Would only stay here when in the Branson area. The all you can eat breakfast is amazing. The decorations at Christmas time are beautiful.

"Best hotel at a bargain price!"

5
18/11/2016

This is my second review in a month for Best Western on Hwy 76 in Branson. They have the friendliest staff and that includes the little lady that cleaned our room. The breakfast has everything you would want to eat--biscuits, gravy, potatoes, eggs, sausage, ham, fruit, oatmeal, pancakes, waffles, dry cereal, etc. There is plenty of room and usually no waiting. you would pay $15 for an all-you-can-eat breakfast like this at a restaurant. It is included with the price of the room. There is a shuttle that takes you to Silver Dollar City and picks you up. It runs every two hours and when we got back the driver took us on around the hotel to our entrance. If you are going to Silver Dollar City, this is the place to stay. You don't have to travel back and forth on 76 Hwy and you can use the trolley to get to S$C. If you are going to shows on the Strip, you might want to choose another hotel because the traffic to and from is horrible.

"Awesome place to stay"

5
15/11/2016

Front desk is awesome like always. Rooms are neat and clean. Breakfast is the best around. Would recommend this hotel to anyone who visits the Branson area and wants a clean quiet room with a very friendly and helpful staff.

"Great hotel"

4
02/11/2016

This was a great hotel - clean and well maintained. The hot breakfast was good. The breakfast room was SUPER crowded if you waited until 8:30 or 9. I recommend getting there a little earlier, otherwise you're just standing around waiting for someone to leave. My only complaint about this hotel is the hot tub was not working. If I had known that ahead of time, I'm not sure if I would have stayed. Otherwise, everything else was great! The game room was fun - bring some ones or quarters! My daughter loved the pool! Best part is being so close to Silver Dollar City! Free shuttles to the park, but you either go 1/2 hour early (9:30) or have to wait till 11. So we chose to drive. Great stay overall!

"Nice place close to Silver Dollar City"

5
01/11/2016

I thought this inn was clean and comfortable. The staff was helpful. Despite the many rooms here, it was quiet. The rooms on each side of me were occupied and I didn't hear a peep. I think the walls are better insulated than in some other cheaper hotels. The breakfast was good and they had quite a few choices. The kids enjoyed the pool. I enjoyed drinking coffee on the deck outside my room. It was nice to open it and enjoy the view of the trees. I would definitely book this place again.

"Family Trip"

5
01/11/2016

Family trip to Branson was one of the best we have had in a long time. the over all Hotel was very nice. Room was good, breakfast was excellent, evening meal was really good. All the people helping was just so nice in every way. Picking us up and taking us to Silver Dollar City and coming back to get us later was a real pleasure not having to drive in all the traffic. Just a really pleasurable trip. We hated to have to leave. But all good things have to come to an end. Thanks

"Close to Silver Dollar City, nice quiet place to stay."

5
30/10/2016

This is the third time staying here. The hotel is close to Silver Dollar City which makes it convenient. It's not on the busy Strip which makes it quiet. Always clean comfortable rooms. They just started a small restaurant in the same room where they serve breakfest. It was handy to grab a quick bite before heading out to the show. Our first floor patio door didn't lock, but was remedied by putting in the crash bar. Nice stay!

"Great stay!!"

5
27/10/2016

If you're planning on visiting Silver Dollar City this is the motel to stay at!! The bed was very comfortable, the room was clean and the air worked great! There are plenty of towels and pillows, and the breakfast buffet was awesome!! The shuttle to SDC is great! They drop you off pretty much at the door. Great way to avoid the long line of traffic from town to get into the park!!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
I am so thrilled that you enjoyed your recent stay with us here at Best Western Branson Inn. On behalf of the staff we thank you for the highest rating possible. We take great pride in our off the beat location, and I am pleased you were able to take advantage of our full hot complimentary breakfast and shuttle to Silver Dollar City. Come back soon!

"Offered all that was expected "

5
23/10/2016

We chose this location because of its proximity to Silver Dollar City. The hotel was just as promised and expected. The game room was good for older kids and adults. The pool was large and had a nice area, however, the hot tub was not in order during our visit. The free breakfast was good with a variety of choices. The only thing that wasn't great was that the shuttle to Silver Dollar City only ran every two hours.

"Good choice"

4
21/10/2016

This place is located away from the busy part of the city. It's quiet, and the drive to the city isn't long. The other reviewers are right. The breakfast choices are great with a large dining area and several bars with different food options. There are two waffle makers and one "waffleized" pancake maker. The swimming pool area is huge. The heated indoor pool is good sized and the kiddie pool is a nice touch. The hot tub was out of commission during our stay.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the staff I am pleased that you enjoyed your overall stay with us. We strive for excellence and it looks as though we succeeded. We are in the process of updating the decking around the hot tub and updating the jets so that it will be a more enjoyable experience for you and future guest. We look forward to seeing you again in the near future.

"Convienient, and comfortable"

5
18/10/2016

Only a mile from the entrance to Silver Dollar City, 10 minutes from Branson, 16 minutes from The Branson Belle Showboat, 23 minutes from The Branson Zipline this hotel had all the amenities we were looking for. It was also less costly than some of the other options in the area, and had better reviews too. Our stay was perfect from beginning to end. It was clean, quiet, and comfortable. The staff and service was excellent. We had a king suite for 4 nights. The free breakfast buffet was even better than expected. They had a fantastic selection of food available every morning. Just don't arrive too late in the morning. They start serving at 6:30 am so get there by 8:00 at the latest. The dining room was always clean, and there was always a table available for my wife and I. They ran out of orange juice the first morning we ate there, but we ate late that morning, so a little thing like that was to be expected, and was no big deal since they had other kinds of juice available. We had eggs, hash browns, biscuits, coffee, and juice most mornings... all excellent. One morning I had a bagel with cream cheese, and fresh fruit salad, both really good. You can even make your own fresh waffles if you choose! They also had sausage, ham slices, country gravy, muffins, sweet rolls, and other items available too. Overall I'd say it was easily 10 stars across the board!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We are so thrilled that you enjoyed your 4 nights with us. Striving for excellence and satisfaction is our aim, and I am pleased that we met your expectations. On behalf of our staff we appreciate the high rating and we look forward to seeing you again in the very near future.

"Best Place to Stay For SDC"

5
17/10/2016

This hotel is great for going to SDC. This hotel has been completely redone inside very nice. I loved the old pictures of SDC in our room and around the hotel. Free breakfast was great and included a hot bar and waffles. The best part of this stay was the free shuttle to SDC. They drop off and pick up right at the front gate. I plan on staying here again.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We are so pleased that you enjoyed what we have done to continue to maintain excellence. We appreciate your high rating, and we will continue to strive for excellence.

"West Branson"

5
17/10/2016

As always a great place to stay at a good price. The staff is excellent and very attentive. The complimentary breakfast selection should take care of nearly all tastes. We have not tried the new dinner menu available but it is a nice new option.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Welcome back, and thank you for your 5 star rating. We strive to make sure that ever guest has a satisfactory and comes back to see us. See you again soon!

"Silver Dollar City Trip"

5
15/10/2016

This hotel has an excellent breakfast menu as well as a restaurant with dinner menu. They offer a shuttle service to and from Silver Dollar City and the rates are reasonable for what you receive. The staff is very friendly and knowledgeable on the Branson area.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we appreciate your recent review and thank you for the excellent rating. I am pleased you were able to take advantage of the hot complimentary breakfast and the free shuttle to Silver Dollar City. Come back soon!

"Perfect location to miss sone of the long lines of traffic in Branson"

4
09/10/2016

We booked two rooms here to enjoy family tme near Silver Dollar City and other fun things to see & do in Branson. The Best Western is an older Inn, but it is in good shape. It is not a show place, but it is clean and they have nice helpful staff. They provide a shuttle to & from Silver Dollar City. That was a big plus. They have one of the biggest & best free breakfast buffets that I have ever seen. The pool is a nice large indoor pool. Our granddaughters loved the pool. We had a nice time here and it met our needs for this trip.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Thank you so much for your honest review. We do strive to make sure every family has an enjoyable stay! Come back and see us again.

"Excellent!"

5
09/10/2016

This hotel looks like your standard older hotel from the outside, but it's really great once you are in. Spotlessly clean, nice size rooms. Lots of amenities including a good breakfast with lots of choices, inexpensive dinner options, game room, and pool. The staff is great and friendly. Right next to SDC and includes a shuttle.

"Branson"

2
05/10/2016

For the cost of the room and the advertised amenities, my expectatons were not met. Dark and dingy dining room. Building is dated. Upgrades were sloppy. Room was adequate, however, refrigerator partially blocked the air conditioner and the socket was broken. There was a LARGE spider in the bathroom.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff, we appreciate your recent review and I am concerned we missed the mark during your stay. We are always updating and making new improvments to ensure our guest have a satisfactory stay.

"Good and bad"

3
04/10/2016

I reviewed this but forgot to add that the breakfast was pretty good. The pool is different. It was very cold and we couldn't swim in it even though we had warmer weather. The hot tub was down and not in service either. It would be great if they updated the pool and made it a heated pool. Also nice if they would add a small playground. THey don't offer small samples of shampoo, soap, etc. They have containers on the wall in the bath to use. Preferred the small trial sizes of items better. Older hotel. Seems like they are trying to make upgrades. There were spots on sheets on one of our beds. We probably will not stay here again if we come back to Branson and will stay over closer to the shows. They have a game room but you have to use money to use anything in the room.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
I appreciate you letting us know of your recent stay. Please know that the Indoor pool is heated to 82 degrees, but we will check into making sure that it is functioning properly. We are in the process of remodeling our hot tub to a semi larger deck, so I am sorry to heart that this was happening during your stay. I am pleased you enjoyed the breakfast and again thank you for the review.

"Great service!"

4
27/09/2016

My daughters and I had a quick one night stay at this location, but I can say it was wonderful! The rooms were clean and spacious, the front desk employee was very friendly and my girls were delighted that they had time to swim even though we arrived late. There is a fun game room and the breakfast buffet was fantastic...waffles, eggs, sausage, fruit, breads and juices. I also have to include how fantastic the shuttle service was! The driver dropped us off right at the gate! When we were ready to go back to the hotel, we misread the paper and thought we would get picked up at 4pm. (The actual time was apparently 5pm) but the driver came anyway and got us! Incredible service. The only reason I didn't give 5 stars is because the hot tub was out of service...and really that should only be a half star but that wasn't an option. Everything else was fantastic and I will definitely book this hotel again for our next Branson vacation.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We are so pleased that you and your daughters had an excellent stay with us. I appreciate your great review and thank you for your honesty. We are in the process of remodling the deck area of the hot tub, so next time you stay you can jump right in! We look forward to having you back again soon.

"Good Place for Families"

3
19/09/2016

This is definitely a good motel for people with families, especially if they're visiting Silver Dollar City (it even has a shuttle to and from the park). The game room and pool provide them lots to do when they're on the property. The breakfast was good and prices are reasonable. The room was clean, but dated and the staff very friendly and helpful. My husband and I are middle aged, however, and while kids running the halls early in the mornings and late at night didn't bother us, it might bother some. The mattresses were also very lumpy and uncomfortable and may be beyond their prime as when one of us would roll over, the other would fall in the "hole." We did have a room with two double beds, so i finally gave up and moved to the other bed for the remainder of our stay and sleeping separately gave us both a better night's sleep the second night. My husband loved the comforter and wanted to purchase one, so we will likely get one on our next trip, even if we don't stay here. I think there was free wi-fi, but I wasn't offered the password upon check in, so I just tethered my laptop to my phone.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate your recent review of your stay. I'm pleased that you enjoyed your overall experience, and I have noted your concerns in regards to the mattress and noise. Please know that anytime during your stay to let us know of your concerns and we would be happy to address them to ensure the rest of your stay is satisfactory. We do hope to see you again in the future!

"Great place!"

5
19/09/2016

This is a very clean hotel. It is a quiet location just west of Silver Dollar City. Amazing free buffet breakfast with so many choices. Great service!! Large indoor pool and hot tub. Awesome game room! We will stay here again! Call desk to get the best price deals! Discounts for Veterans and AAA and the usuals!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We are so pleased that you enjoyed your recent stay with us, and we appreciate the highest rating possible. We take great pride in our location and cleanliness of the hotel and I'm thrilled that your stay was satisfactory!

"Nice Rooms Reasonable Rates"

4
12/09/2016

This Best Western has nice rooms and some of the most reasonable rates in Branson. We booked 3 separate rooms while we were there on a family weekend get away. Nice location on Hwy 76. Rooms are clean, beds are comfortable and I was surprised with it being located right on the strip how quiet our room was. Would definitely recommend

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We are pleased you enjoyed your recent stay with us here at Best Western Branson Inn! We take great pride in our out-of-the-way location, but still close to everything. We look forward to having you back again in the near future.

"Two Thumbs Up!"

5
06/09/2016

My family and I stayed here while visiting Silver Dollar City. This place is right by the park and they offer free shuttle. The rooms were average motel rooms . Carpet was stained and looked dirty, but the beds were nice and bathroom clean. Our room over looked the woods which was nice to go out on the balcony and watch the wildlife. They do have an indoor pool and they offer a free breakfast. All in all it is a nice place to stay if you want to be away from the hustle and bustle and near SDC. We would definitely stay here again.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Thanks so much for the positive review, and we are always keeping an open ear to the concerns of our guest. We appreciate your perfect review, and we will continue to make sure that every guest has a satisfactory stay with us!

"Excellent Place to Stay"

5
05/09/2016

Its a short drive but it puts you away from the busy parts of Branson,Mo. If you have ever been to Branson,Mo. You know what I'm talking about. They have a shuttle bus to SDC but have never used it. Maybe next time.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate your recent review of our property. We look forward to seeing you again; so that you can take advantage of all the amenities we have to offer!

"Second stay"

5
05/09/2016

Have been here before and hotel has been spruced up since last visit. It's close to Silver Dollar City and Branson West which is nice when looking for grocery stores without all the people traffic. Your still close to Table Rock Lake and Branson. It's a pleasure staying here as staff are very helpful, breakfast bar is nicer than many other Bestwestern hotels. Will stay here again and highly recommend.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
So pleased that you once again enjoyed your stay with us here. On behalf of the entire staff we appreciate the highest rating possible. We look forward to seeing you again soon.

"Truly Enjoyable Stay!"

5
24/08/2016

We enjoyed this hotel. The staff was super friendly. Our large family stayed here before going to Silver Dollar City. The game room was perfect for our large group and we had a great time and I would stay here again.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff I am pleased that you and the family enjoyed your recent stay, and we appreciate the excellent 5 point rating. I am thrilled that you took advantage of our game room and we look forward to seeing you again soon.

"Great location!"

3
17/08/2016

The hotel amenities and location are wonderful. The breakfast is well above average. The staff is probably some of the best you'll find. The bad thing was that the mattress was of poor quality (although that's not uncommon in a hotel under $100). And the room showed its age. All in all we love to stay here because its the closest you can get to Silver Dollar City and they have a shuttle. I would highly recommend staying here. Just hope they replace mattresses soon.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
I appreciate you recent survey and please know that we are in the works to fix many of the concerns you stated. We look forward to seeing you again soon.

"SIlver Dollar City"

4
17/08/2016

This is a great hotel to stay at if you are going to Silver Dollar City. They have a shuttle that takes you straight to the front door! Awesome when you have small kids with you! Plus, you have more time to enjoy the park. The complimentary breakfast bar is amazing too!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Pleased you were able to take advantage of the complimentary shuttle and the full hot breakfast!

"Another great stay!"

4
16/08/2016

Traveling with a group of adults and kids we loved many things about this hotel. Short distance from activities, yet quiet in the evenings. Adjoining rooms made it very convienient. From the comfortable and clean rooms and beds, to the peace of the outdoor balcony. Great Stay! Staff was friendly!! From checking in, to servicing the full hot breakfast bar, from our quick checkout, everything was amazing. This time we also took advantage of the diner in house for dinner. Pizza, burgers and fries,even country fried steak and taters! Great selection and the food was much more than we expected, even at 10pm at night! We plan on staying here when in the area, everytime! Never Disappointed! Until next time, Thank you and keep up the good work!!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
I am so very pleased that you once again enjoyed your stay with us here at Best Western Branson Inn. We are also thrilled that you took advantage of the new restaurant? O'Hungrys! We are always making new additions to make everyone's stay more enjoyable..

"The staff was great at the hotel and the shuttle to Silver Dollar City was perfect. We will definitely stay here again"

5
16/08/2016

This is an older hotel but it is great. The rooms were clean, nice size bathroom, and the staff was very nice. This hotel was in a perfect location since we were at Silver Dollar City for most of our stay, and the shuttle to and from the park was great.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate your perfect rating, and we look forward? to having you back soon.

"Great stay!"

4
14/08/2016

Loved the hotel over all but what i didnt like was peple blocking our way to the room so had to walk around the whole building to make it to our room! Room was very clean and the staff was friendly! Another thing i didnt like is that they say they give discounts to AAA members and when o gave them my card they said they couldnt give me a discount!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Overall I am pleased that you enjoyed your recent stay with us here. Without knowing the full details of how your reservations were made, unless you made them through a 3rd party or pre-paid reservation you should be able to receive the AAA/AARP discount?. We appreciate you and thank you for the rating. Hope to see you again the near future.

"Great hotel"

5
13/08/2016

The staff is wonderful and greets you upon entering. The parking is ample, and it is easy to get into your room. The micro fridge is nice. The beds are comfortable. Great indoor pool! Breakfast is good and good variety. Close to SDC which helps. This is our favorite Branson hotel.

"Excellent location to Silver Dollar City"

5
13/08/2016

We loved this hotel. Now has a restaurant for evening meals that is great quality for an inexpensive price. Breakfast is exceptional. Comfortable beds and spacious rooms. Price is reasonable compared to staying right in Branson and get a great quality room/experience for the price. Excellent location to Table Rock lake and to Silver Dollar City. We will stay here again on our next Branson vacation.

"A very nice hotel close to Silver Dollar City. Very Friendly staff and comfortable beds."

5
10/08/2016

The staff is very kind and accommodating. I like how they have the Bibles out and open on the tables, instead of stuffed in a drawer. The beds and pillows are very comfortable. The breakfast was just ok, but it was hot and several choices. The pool was cloudy so that was a little disturbing. The AC in the banquet room was not working very well. But all in all a very nice place to stay. I would recommend it especially if you are going to Silver Dollar City. Very close.

"Kwik trip before start of school"

4
09/08/2016

Have stayed here many times. Though just a bit dated, it is: - clean - comfortable - well maintained Staff is VERY friendly & VERY attentive. Kids love the games, game room & the pool. Breakfast is a bit better than the standard hotel "continental breakfast". Shuttle to SDC makes it even better. Will certainly continue to stay here.

"Family Trip"

4
09/08/2016

Overall the hotel was in a great location to Silver Dollar City, and the shuttle service was wonderful. The problems we had with the hotel was the game room and pool area. There were at least 3 games that were broken, they had no signs on them advising of being broken so we lost money in them. The pool area was nice, but when we used the hot tub most of the jets were broken and pieces were missing the jets that did work the pressure was that of water coming out of a faucet - no power to them. There were kids in the hot tub when it was clearly posted no on under the age of 14. The breakfast was nice, would have like to see more variety, and not the same things day after day- when you stay more than two nights you kind of get sick of the same breakfast items day after day.

"Very Accomodating"

5
07/08/2016

I have attended a family reunion at this hotel each year for several years. I have experienced much of what this hotel has to offer (conference room, pool, breakfast, front desk, and staying overnight). All of which is nothing short of outstanding. There is a wide variety of options for breakfast, plenty of seating, and everything delicious. Indoor pool for the kids. Rooms were comfortable and clean. Location is primo to Silver Dollar City, and even though I wasn't there for that reason, the hotel offered a shuttle to and from the theme park. We have used the conference room for our very large family reunion and the staff has been EXTREMELY accomodating! Chris, at the front desk, was especially helpful and worked diligently to meet all of our needs.

"Nice Place"

4
04/08/2016

We stayed at the Best Western Branson Inn for two nights in July for a day at Silver Dollar City. We booked through Silver Dollar City, and received a 20% discount on the hotel, with our park tickets. The hotel was very close to the park, with a complimentary shuttle, that ran every two hours, starting at 9:00am. The hotel itself was very clean, and well kept. There was a complimentary breakfast each morning, even though we didn't take advantage of it, it looked like it had quite the variety. I would definitely stay here again, and would recommend this hotel to anyone who is heading to Branson.

"thier with relatives"

3
04/08/2016

We had adjoining rooms which was nice and small balconies that we did like. We did think the rooms were a little small but over all for the price and location it was fine. was a very large breakfast room, breakfast was ok . We were there to go to Silver Dollar City so their shuttle service was nice.

"Nice place for the price."

4
03/08/2016

Room was very clean. Parking was reasonably close to the room. Can't get any closers to Silver Dollar City without sleeping in the woods. Staff was friendly and helpful. Breakfast was top notch for a hotel in this price range. My only complaint is that the air conditioner smelled bad when running. It reminded me of a car ac when it first starts. The hotel would do well replacing or completely cleaning/overhauling the ac units.

"family vacation"

5
03/08/2016

Nice Clean rooms with a great price in comparison to other hotels on the strip, great location & friendly helpful staff! Walking distance of several attractions on the strip. Only stayed two nights and didn't get to enjoy the indoor pool, but it looked nice!

"Friendliest Staff!"

4
01/08/2016

It is so refreshing to stay somewhere where customer service is a priority. Every staff member made a point to greet us throughout our stay! Also, for the price, the beds are comfy and breakfast was good! It is a family oriented hotel, so don't expect peace and quiet…but if you have kids, it is perfect! Indoor pool is clean and the gameroom is fun (and ALL games worked!)

"Great family friendly hotel!"

5
31/07/2016

Excellent service, friendly staff. Pool is open late, and a dollar store right next door! The pool is indoor, and heated. Breakfast was great as well, anything you could want, they have. Plus, amazing gravy!

"Great Location & Breakfast but Avg. Room"

3
31/07/2016

My family and I stayed here for 6 nights while visiting Branson for vacation. To be fair I will provide both the pros and cons of this hotel. I will highlight the positives of the hotel first.This is the closet hotel to Silver Dollar City and is incredibly convenient since you will be traveling from Branson West instead of Branson which makes a HUGE difference with traffic. We watched the lines coming from Branson backed up for over a mile pretty consistent on the days we didn't travel to the park but if you stay here you beat all the traffic. Second, the breakfast is actually really good with a variety of options and the employees working this area do a great job. Finally, the cost of the hotel if you book through a third party the room rates are very reasonable. Cons: The employees at the front desk could be better at their job. They were pleasant and polite but every employee we encounter just need better training. The real problem with this hotel unfortunately is the housekeeping staff. It isn't for a lack of effort and again like the front desk they were polite but our room cleanliness just wasn't acceptable. It was a non-smoking room that smelled of smoke which also included a cup full of cigarettes sitting outside on our porch. The bathtub wasn't cleaned with hair left around the corners and in the tub. When looking under the bed skirt there was garbage from the previous guest. My expectations on room cleanliness is a vital decision when choosing rooms but when making my decision where to stay cost is also an important aspect which is why I give this hotel three stars. If I would have paid a lot more for more room or encountered some unfriendly staff it would have received a lower rating. Overall I would recommend this hotel just look your room over first.

"VERY close to Silver Dollar City "

5
29/07/2016

We booked this hotel through the SDC website. This hotel is very close to SDC. The staff was friendly and helpful and were so nice to our family. You can tell that they have a hard working crew. The hotel is obviously an older property, but you can tell that over the years they have put money into it and have worked hard to keep it clean and modern. We stayed in room 252, and we have absolutely no complaints about the room. It was just what we needed. The pool area is all indoors and the pool is larger than most hotel pools. There's also a kiddy pool and a hot tub. The breakfast area, set up, and selection was absolutely a surprise for our family. Great food that was hot and delicious. The staff worked that area so well on both mornings we came. All around, for our first stay ever at a Best Western, I can say that we all left thinking that we wouldn't hesitate to stay there again in the future.

"Friendly staff"

4
29/07/2016

The front desk staff is wonderful and accommodating. The breakfast was hot and well presented. The air conditioning blows at the head of the bed. Not a good arrangement for some. The rooms are a three star and the breakfast and front desk are five star, thus the overall four rating.

"Family Trip"

5
26/07/2016

Very nice amenities, Staff was very helpful and friendly, Breakfast very good. Hotel was close to Silver Dollar City and Shepherd of the Hills. We had a very pleasant stay. Rooms were good sized and clean. The fact that they served food in the evening was good in case you don't want to get out again in the evening.

"Best Western is Best for Us"

5
26/07/2016

As a family group of 6 on vacation at Silver Dollar City, we chose Best Western in Branson West for its convenient location, free shuttle service, delicious breakfast and family-friendly atmosphere.. The staff and management were extremely helpful and kind beyond expectations We highly recommend it to anyone vacationing in the Branson area who wants excellent quarters and pleasant amenities at a reasonable cost.

"Average Stay, Good for Tourism Travel"

3
25/07/2016

The room was clean and stayed cool during the extreme heat wave. Walls were paper thin and you could hear everything outside, next door, upstairs, down the hall, etc. Ok stay if you don't plan to spend much time in the rooms and don't want to get to bed early or sleep in too late.

"Best Place to Stay if Visiting Silver Dollar City"

3
25/07/2016

I originally bypassed this hotel because the pictures of the exterior looked a bit rundown, but after talking with a friend who goes to SDC frequently, she stated the hotel had been remodeled. Since our main reason for being in Branson was SDC, I wanted to be as close as possible and this hotel is less than a 1/2 mile away. I was pleasantly surprised with the hotel. The common areas have been updated with a rustic industrial theme and the check-in staff were very pleasant and informational. Our room was located on the second floor, which was essentially the main floor. The rooms were comfortable, nothing special and included a refrigerator. The breakfast buffet was very nice for being complimentary. They had hot and cold food choices, and plenty of seating. Don't wait until 9:15 to have your breakfast if you want pancakes/waffles (the breakfast buffet closes at 9:30), as they'll likely run out of batter and syrup. It wasn't a big deal for us because by no means did I expect them to make a new batch just for us. We didn't take the hotel shuttle to SDC but I've heard it runs on schedule. My one concern about the hotel is the access to the building. As I stated above, we were on floor 2, which meant we parked on the side of the building and entered through entrance 1. This door is not key activated, so anyone can enter the hotel as their leisure. There is a lot of activity at night so I would also suggest if you're staying on floor 2, to be as far away from Entrance 1 as possible (stair cases are also in that area). Otherwise, if you're looking for a place to lay your head at night, without a lot of extras, this hotel works. There aren't a lot of food choices nearby so plan to drive into Branson for decent food.

"Awesome stay on a budget "

5
24/07/2016

It was clean, quiet and lots of parking. Our favorite parts were the breakfast and the shuttle to silver dollar city all day back and forth. The parking at sdc is a nightmare. Save yourself time and walking uphill to the entry gate by taking the shuttle. They will drop you off and pick you up right at there. The breakfast was nothing fancy but there was ham, sausage, scrambled eggs, biscuits/gravy, fruit, waffles, cold cereal and oatmeal. Coffee, milk and juices. The room was clean and quiet with nice towels and bedding. Enjoyed our stay and would stay there again.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
So pleased that you had an enjoyable stay with us. We strive for excellence in customer service and with the highest rating on Trip Advisor it looks like we hit the mark. So glad you were able to take advantage of the complimentary shuttle to Silver Dollar City. Come back and see us again soon.

"Great place to stay"

5
22/07/2016

Nice hotel! The rooms were comfortable. The breakfast was nice and had great selection. Would definitely recommend to someone spending time in Branson. Location was also great. For the price, this was a great choice. Pool was nice for kids.

"Excellent Place to Stay for a trip to Silver Dollar City"

5
22/07/2016

The hotel is good, clean, and reasonably priced. However what really makes the stay here exceptional are the extra amenities. These include a shuttle to Silver Dollar City which is very helpful if you have little kids that need a stroller. Also, they have a pool, hot tub, and Sauna for relaxing at the end of the day. There is a game room where the kids can go and do a few video games, air hockey, and a pool table. Also, in the lobby are tables with built in checkers and tick tack toe. Our kids really enjoyed the checkers while waiting on the shuttle. Also, the hotel has a very large breakfast room with free breakfast in the morning. We would definitely recommend this hotel for those with young kids visiting Silver Dollar City.

"Great Hotel - Close of Silver Dollar City"

4
20/07/2016

We stayed here between July 15-18 and our experience was great. The staff was very helpful and friendly. Each staff member I encountered greeted me and was very friendly. The room was clean and comfortable. The breakfast was good and the breakfast room is a nice size to accommodate a lot of people. The breakfast choices and the usual fare, but the presentation was very good and well stocked. The location is five minutes from Silver Dollar City. I great place to stay for a SDC trip. Also a great location if you would like to avoid the traffic issues in Branson.

"Super Stay!"

5
20/07/2016

Beds were very comfortable and the free breakfast (including waffles, biscuits & gravy, eggs, & sausage, etc.) were very good. Will definitely stay here next time we're in Branson! Off the beaten track and pretty quiet during the week, by the weekend it got busier.

"Great Value"

5
19/07/2016

We stayed in a double room and had a great experience. The shuttle to Silver Dollar City and the lower tax rate were the deciding factors for us when choosing where to stay for our family vacation. Breakfast was wonderful, and the pool was spacious. We would stay here again for sure!

"Clean well run hotel"

5
18/07/2016

This hotel met all our expectations. Staff was very helpful. Check in and check out went smoothly. We extended our stay and it was not a problem. Granddaughter loved the pool. Breakfast had several options. Room was quiet, bed was comfortable.

"Perfect for Families"

5
18/07/2016

We have tried staying in other hotels in Branson, but this one is consistently clean and at the right price. The rooms have always been quiet and clean. The pool is big enough that there can be 20 people in there and it's still not crowded. Wifi has been clocked at 10-15Mbps the last 2 visits. Breakfast is always fresh, fully stocked, and the people running the breakfast area are friendly.

"Better than expected!"

5
17/07/2016

While in Branson, we usually stay at The Landing or at Chateau on the Lake, but I actually prefer this BW to those! It's very "mom and pop" feeling but with nice amenities and is very clean! The room we stayed in felt spacious, our rollaway was waiting and made-up, the breakfast was top-notch, the game room was fun for our kids, and the shuttle to SDC was super easy! Customer service was excellent and very friendly! The only con I see about this hotel is that it has an indoor pool rather than outdoor. Otherwise, I would highly recommend!!

"Best Best Western in Branson"

5
15/07/2016

We ALWAYS stay at this Best Western when in Branson. They are "off the beaten path" which suits us to a "T". Friendly, helpful, professional staff with solid Christian values. We now stay in only Best Western hotels when we travel elsewhere, too, because of our experiences at this BW.

"Excellent"

5
14/07/2016

I have nothing negative to say about this hotel. It was a great experience from the location, the front desk check in, the dining room and the amenities they offer. We just found our new favorite hotel.

"Excellent location"

5
12/07/2016

Pros: clean, roomy, friendly staff, free shuttle to/from silver dollar city, good breakfast, dinner restaurant (good for when you are tired but need to eat dinner Cons: older hotel, same breakfast every day (could get old quick) indoor pool (strong chlorine) Perfect for our 3 day stsy

"Great Location"

4
11/07/2016

This is our third visit, and we'll be back again. Rooms are kept clean (though I did rinse the A/C filter myself... something I check to see how well things are maintained). Breakfasts are standard fare, but well done with some upscale perks (ham, hard-boiled eggs). Indoor pool was nice and warm. Best part is location, just up the road from Silver Dollar City, makes it easy to hit the park in the morning and come back to the hotel for a rest then back into the fray!

"Perfect for our family! "

5
09/07/2016

Great value and perfect spot for our family! We loved the close proximity to Silver dollar city. Shuttle service was so handy. The breakfast was delicious and so much variety. Kids loved the pool! The staff were all so friendly and helpful and assisted with recommendations and purchasing tickets to SDC. Great value!!

"Very nice!"

4
08/07/2016

We stayed based on the proximity to Silver Dollar City. Although they offered a shuttle, we did drive to the attraction. When we made reservations we requested an early arrival (2 rooms) and had no problem. The rooms were very clean and the beds extremely comfortable! Internet was excellent. The only downside, and I use that term loosely, was breakfast. The eggs were not very good, but I like oatmeal and that was watery but passable if I drained the spoon as I took it. The biscuits were hard, but my friends ate everything and were happy. The indoor pool was hot and steamy inside the room, but we didn't use it anyway. We were there for SDC and a good nights sleep. Which we received! If you want a good place to eat, and you're picky, take a drive into Branson Landing and go to the Texas Land Company and Steak House. Worth the drive and the best meal around.

"Family Vacation"

5
07/07/2016

This is a great location for visiting Silver Dollar City in particular and the Branson area in general. For the price of the room we had a comfy place to sleep, breakfast and a shuttle to SDC. There were 3 adults and 3 children in our party. We stayed in the Family Suite (one large room) with two double beds and a pull out sofa as well as a mini fridge. We were able to save some on food costs by having sandwiches and fruits in our room each evening and breakfast in the dining room each morning. The kids enjoyed the pool each day and the shuttle made visiting SDC a snap. Our room was clean and comfy. The staff made us feel welcome. I totally recommend this to other families.

"Big pool"

4
06/07/2016

Great pool, comfy bed, mediocre breakfast, good rate and so-so internet connection in room. The best amenity is the free shuttle every 2 hours to Silver Dollar City. It was prompt and worth the extra hotel price.

"No room service!!"

3
05/07/2016

We returned from our all day stay at Silver Dollar City to find our room had not been cleaned. When I called the front desk to inquire I was told that we have been given "limited" service with just clean towels. Our room did not have clean towels either. The front desk clerk said she was the only one there and she could give us clean sheets and towels and we could make our own beds. I told her that was not a solution. After much discussion I suggested she call her manager. The manager called a housekeeper to come in but they could not arrive before 10 pm. We ended up with clean towels so we could shower. We asked for and received one night compensation. This was on the third night we stayed here. No explanation was ever given as to why our room had not been cleaned. We left the hotel at 9 am and did not return until after 8 pm so there was plenty of time to do so. We never got to see the manager as he was always doing something else and the clerks took care of us.

"Great for SDC"

5
03/07/2016

Free breakfast and easy shuttle to SDC made us spoiled on our stay here. Polite staff and clean rooms. We also used the business center, arcade and free coffee station - all nice. Indoor pool with lots of pool towels. Also laundry, which was convenient.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we appreciate you and your perfect review of our property. I am thrilled that you were able to take advantage of all our wonderful ammenties, and we look forward to having you back again very soon.

"Good place to stay to visit Silver Dollar City"

4
01/07/2016

This hotel provides free shuttle service every 2 hrs to Silver Dollar City. The breakfast is very good and has reasonable hours. The rooms are very comfortable and quiet and safe. Parking is convenient for handicapped people.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate you taking the time to let us know of your recent stay with us. We strive to make sure that every guest has a pleasant experience. I am also pleased you were able to take advantage of our complimentary full hot breakfast and shuttle. We look forward to having you stay with us again.

"OK"

4
30/06/2016

Nice place to stay. Good location. No problems. Good breakfast. That's about it. Staff was very, very, very, very very, courteous. (Is that 200 characters yet?) Nope. Need forty more. Well this is a waste of my time Mr. TripAdvisor.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate you letting us know that your stay was satisfactory.

"Stinky room"

2
29/06/2016

The room smelled of mildew and cigarette smoke. The whole reason we stayed there was because you could purchase discounted Silver Dollar City tickets there, but the system was down. We had to drive to another hotel in town to buy the tickets.

BWInfo, General Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate your review on your recent stay with us. As I had stated in a previous correspondence we were in a transition period with Silver Dollar City and were not able to sell the tickets at that point in time. However, we are now full force up and running. I do apologize for the inconvenience, and please know that this is not the norm. I did note your concern in regards to the smell of the room, and have taken measures to make sure this incident is a limited one.

"Branson MO stay"

4
28/06/2016

The hotel was a good value for the money. The shuttle ride to Silver Dollar City was a plus. Our room had a strange damp odor which seemed to be coming from the air conditioner. I also noticed a red bottle cap under the nightstand when we arrived and after staying 2 nights it was still there.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we appreciate your recent review and also letting us know of your concerns on where we can improve. We strive for excellence and we will be revewing housekeeping policies and preventative maintenance. I am pleased that you were able to take advantage of the complimentary shuttle to Silver Dollar City. Look forward to having you stay with us again in the near future.

"Great location, hotel feels moist"

3
27/06/2016

Our family took the opportunity to stay right next to Silver Dollar City and avoided lots of traffic! This hotel also includes breakfast so that's a plus! Especially because there's nothing else around. The only thing we weren't happy about is that the hotel had a damp feeling at least during the two days we stayed. The pool and hot tub area seems to also need some attention and cleaning. We did enjoy the coin laundry available and spent some time in the arcade playing air hockey while we waited for our clothes to finish washing/drying. It's worth trying again to avoid the traffic, I hope we just had an undesirable room this time. I'll keep my fingers crossed!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
I appreciate your recent review of your stay with us here at Best Western Branson Inn. I have noted your concerns and we will be looking into the moisture that was present during your stay. I do hope that you will give us another try in the future. Again thanks for your time.

"Just alright"

3
27/06/2016

Pros: large pool, awesome game room, balcony on each room, close to silver dollar city, even has a shuttle bus to take you there. Cons: parking, always got stuck parking in the back. Employees didn't seem too friendly, breakfast was ok and gets crazy busy, get there early and beat the crowd Probably wouldn't stay again

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
I appreciate your recent review and please know that your concerns have been addressed with all staff members. We strive for excellence and looks as though we fell short during your stay. We hope that you will give us another try the next time your in the Branson area.

"Great Stay and Value"

5
27/06/2016

The hotel was clean, comfortable, and provides an exceptional breakfast. The shuttle service to Silver Dollar City was quick and convenient as well. Our grandchildren really enjoyed the game room and pool.

"Perfect location "

5
19/06/2016

I mostly picked this for the location which is right by silver dollar city. We were on the main floor so we could park right in front of our room that had a sliding glass door but nobody seemed to use them. You enter from inside though. We didn't use the shuttle but it seemed like a great perk. The pool was pretty big and nice. The breakfast was good too. Lots of choices: cereal, eggs, yogurt, waffles, etc

"Fantastic!"

5
16/06/2016

The staff are outstanding from reservations all the way to check-out. The accommodations are great from room to breakfast to meeting needs. Large pool and nice spa. Property is very clean and comfortable, great location to all attractions.

"Great location and staff"

5
13/06/2016

We have stayed here multiple times and love it. Great shuttle to Silver Dollar City. Staff was very friendly. We had a great experience with Chris on nights, who went above and beyond to make sure our family was comfortable in our room. Breakfast was very good with biscuits and gravy, waffles, sausage, cereal,oatmeal, yogurt etc. Room was clean and beds were very comfortable.

"Poor Management....dirty"

2
13/06/2016

Hotel has so much potential. I believe all of the issues I encountered could be resolved by good management. I am not a difficult person. To be happy I require good service and cleanliness. My room appeared nice but it had not been cleaned properly. The toilet seat was dirty, there were hairs in the bathtub, and the white bedding was soiled. My daughters refused to use the white comforter because it had a pink stain the size of my palm, and orange crumbs that looked like they may have come from Cheetos. The crumbs lead me to believe they did not remove the bedding after the last guest left. There was a live beetle of some kind in the bathroom too. The next frustration was breakfast. As it is June, and the hotel is down the road from Silver Dollar City, they were completely booked (front desk told me this).....but in my mind, this does not excuse poor service. Once again management issue. This hotel had one of the largest dining rooms I have ever seen. It had a nice hot breakfast buffet. Unfortunately, they only staffed two people to run it. We were there 30 minutes before breakfast was supposed to close and they were out of batter for the pancakes and waffles grills. I asked the attendant if she could refill and she said there should be some in one of the two containers that served the four grills. Mind you there were two long lines at the griddles and she thought we should all share the one batter container (would require you to reach across other guests). The second batter container was also empty. When I brought it to her attention she looked at the clock first before she decided to refill only one of the containers. I realize they cut off breakfast at a certain time and do not want waste but with a full hotel and easily 50 or 60 people still in the room who worries about a little batter? I finally got pancakes for my family after at least a 15 minute ordeal only to find out they were out of syrup and had none to refill with. Management needs to re-evaluate their priorities. I small additional cost in their dining room would make a huge impression on their guests. Seriously, a $15 investment at most in just the batter and syrup would have prevented the impression your hotel left with at least 30 guests. Someone needs to inspect the housekeepers work before

"Pleasant stay"

5
13/06/2016

Room was very clean and the pool and hot tub was great after a day of shopping and walking around silverdollar city. Breakfast was better than we expected.Shuttle to the silverdollar city was perfect, didn't have to fight the traffic myself. I would defiantly stay there again.

"Great Place to Stay"

5
13/06/2016

Every thing about this hotel is great. It is very clean, the indoor pool is outstanding and well maintained. A shuttle takes you to the front entrance of Silver Dollar City and there is a Dollar General next door .

"Best Western at it's best"

4
11/06/2016

Great value for your dollar and excellent customer service. Loved the convenience to Silver Dollar City and the shuttle service provided by the hotel. Room very clean and comfortable, and the staff very friendly and helpful

"Great places to stay"

5
07/06/2016

Excellent, great service and staff, very clean and everything works! LOL I would recommend it to anyone Great breakfast and service. Staff helpful and polite. will stay here again in the future . good location too

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate your 5 star rating review of your recent stay. We strive for excellence and I am pleased that we were able to make your stay enjoyable. I'm thrilled you were able to take advantage of our full hot complimentary breakfast. We look forward to seeing you again soon.

"Close to Silver Dollar City"

4
05/06/2016

We stayed since we were going to Silver Dollar City. It was okay. No great views but it was a nice place to stay. Shuttle to Silver Dollar City was nice. Also great breakfast. Nice pool area (indoor) and a game room. We would stay again. Hotel offers free wifi. Check in quick and staff friendly!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate your recent review, and strive to make sure that every guest has an enjoyable stay. I am pleased you were able to use the complimentary shuttle to SDC. Look forward to having you with us again in the near future.

"Very best location for visiting SDC."

4
01/06/2016

Older, interesting design, motel within walking distance of Silver Dollar City. (Though walking would be dangerous on the marginal sidewalks there on Hwy 76.) My thoughts staying there were that for an older motel, the place was kept in tip top condition and everyone working there worked hard to make it a pleasant stay. Shuttle to SDC every other hour makes parking and hiking to the park entrance unnecessary. VERY convenient addition to the service the motel extends guests. Breakfast was several steps above this price range motel usually offers. Wide variety, huge dining area, and lots of protein offerings. (Including hard boiled eggs.) If you are looking for a quiet place to rest, this motel extends back into the woods for a scenic and quiet view. Plenty of parking, with options for trailer people. All in all, on our next SDC visit, this will be our first choice.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we appreciate your recent review of our property. I am pleased that you enjoyed your overall stay, and took advantage of our complimentary shuttle to Silver Dollar City. We look forward to seeing you again in the future.

"Satisfied Customer"

4
31/05/2016

My wife and I visit Branson Every Memorial day weekend for the past 5 years for our wedding anniversary. We stayed at a sup standard place the first year coming to Branson and were fortunate enough to find your place on our 2nd year. We have booked this location for the past 4 years running and will be back again God willing. You guys have amazing staff and you are centrally located to take advantage of all the attractions in Branson. Keep up the good work. Loyal customer

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
I am so pleased that you found us and continue to stay with us. We love to celebrate anniversaries too! It's repeat guest as yourselves that help us to continue to strive for excellence. Can't wait to see you again next year, if not sooner!

"Large and well oganized breakfast room"

4
31/05/2016

Close to Silver Dollar City and they offer a shuttle that will drop you off at the entrance. Rooms have been renovated in the last three years. Staff were friendly. There were numerous choices for breakfast.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Thanks for your recent review of your stay with us. We do strive to update and maintain the property so our guest have an enjoyable stay. I'm also pleased that you enjoyed our full hot complimentary hot breakfast! We look forward to seeing you again soon.

"Great Weekend "

5
30/05/2016

Stayed 3 nights from May 27th-30th and had a great stay for a family of 5!!! The pool is big and warm. You can find something for breakfast for anybody and it is always busy from 630-930 Friday-monday. They are only 3mins from Sliver Dollar City. The hotel has a shuttle to Sliver dollar city but we didnt use it.

"Great Family Value and Clean!"

4
30/05/2016

I travel for business occasionally and stay at high end resorts and hotels... However for a 3 night get away, I can stay here 2 nights for the cost of 1 resort night! We had room 239, it was very clean and amazingly quiet as the hotel was sold out for the holiday weekend. We took advantage of the free shuttle to Silver Dollar City which was one less hassle for us...Thank you! Everyone at the front desk was amazingly friendly and a shout out to Kaitlyn, she did a great job at check in and was very welcoming. The breakfast area had your typical free breakfast which was nicely laid out and one less expense. Plenty of parking and a well lit lot with a dollar general next door which seems handy. I also choose this hotel so we would have an indoor pool incase it rained... The pool was very large for a hotel and even offered a kiddie pool for toddlers...The hot tub was on a raised deck... My son and husband did visit the pool along with 36 other guest Saturday night...It was very busy! The chlorine was very strong, however I'm sure it was needed! There were plenty of towels, which seem to be an issue at other hotels. They do offer some outdoor games for the kids (jumbo checkers, bag toss) which looked fun. Our room had small fridge which was handy and was clean which is #1 on my list. We also had a balcony which was nice to lay our swim suits on to dry. Overall I would definitely book here again! Not a perfect 10, but more than I expected for the price. I also booked direct w Best Western which seems to be the best deal and the have a great rewards program! 2 Thumbs up Best Western we will be back ;) Thanks you from the Meers Family!

"Branson with the Grandkids"

5
29/05/2016

This hotel was a excellent choice. It made our trip a really fun experience with a 3year and 6 year old. The shuttle to Silver Dollar City was great. We would stay here again without hesitation. We stayed in the Family Suite and it the perfect amount of room.

"Great experience at Branson Inn!"

5
25/05/2016

Beautiful spot, with lovely Ozark scenery--lots of perks, including free shuttle to Silver dollar--great service persons, friendly and personablel--free breakfast--easy to find, and with plenty of parking.

"Great Stay, Great Location"

5
10/05/2016

My husband had the Hot breakfast every morning, while I slept in. Very good. I didn't get the chance to swim, but I know they have a nice indoor pool. Great location if your going to Silver Dollar City. We had a great time. Our maid kept us in full supply of what ever we needed.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
I'm thrilled to hear that you and your husband enjoyed your recent stay with us here at Best Western Branson Inn. We appreciate your high rating of a 5, and it shows that we are heading in the right direction for great service to our guest! We look forward to seeing you again in the near future.

"hotel"

5
08/05/2016

very nice for the price ,shuttle to SDC is a wonderful, you won't find a friendlier place, it looked the kids would have a great time also, no fitness room but SDC gave us our workout it is hard to get 200 words just take my word for it the value of this product is great

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
So thrilled that you enjoyed your recent stay with us, and were able to take advantage of the complimentary shuttle to and from Silver Dollar City. We appreciate your high rating of a 5, we strive to make every guest feel at home during their stay.

"Great family place"

5
06/05/2016

Clean with nice amenities. Beautiful pool area and wonderful breakfast. Great place for families with kids. Staff was extremely friendly and helpful. Very quiet and the beds were terrific! Price was great for the high quality rooms and facilities offered by this property.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff here at Best Western Branson Inn we appreciate your high rating of 5 on your last stay with us. We strive for excellence and I'm pleased we were able to make your stay enjoyable.

"Truly a Great and Quiet Place to Stay"

5
28/04/2016

After a long day of shopping, or going to the theme parks, this is a nice quiet place to stay. When it's hot outside, we love to crash here. When it's cold outside, it's cozy and warm. We stay in spring, summer, fall, and winter

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we appreciate your recent review of your stay with us. We strive for excellence and by your perfect 5 score I am pleased that we are meeting your every need! We look forward to seeing you again soon.

"close to muesums"

4
22/04/2016

The hotel is nice and clean. Has a small game room with a pool table. and a great indoor and outdoor pool. also a hot tub. There is a hot breakfast with waffles eggs and sausage. plus cereal, oatmeal, toast, doughnuts, bagels, fruit, coffee and tea... and more. It has a great location. You can walk to the titanic museum and the wax museum. There are several shows close by and a mini golf right across the road. There is 2 restaurants Montana mikes steak house right in front and a Italian restaurants that looks really good right next door. We truly enjoyed are stay and would stay again.

"I LOVE this hotel"

5
22/04/2016

Fabulous place to stay whether for business or pleasure or both. Huge spacious property that is super clean and comfortable and updated. Great location for all of the Branson attractions. I travel monthly and this property ranks top of the line to me! The staff is incredible, professional and attentive. BEST HOTEL EVER! BEST STAFF EVER! <3

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we appreciate you and your 5 star review. We strive for excellence and I am very pleased that we have succeed. We know its people that make a business successful. People like you keep us moving forward, always striving to give and be our best.

"Great place to stay with smaller children "

4
10/04/2016

We were pretty impressed with this property. Room was very clean. Staff was very helpful and courteous. Our kids loved that there was a kiddy Pool just for them. The hot breakfast was pretty good as well. Lots to choose from. This property is locally owned which we like even more. We will definitely return in the future.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
So pleased you recently enjoyed your vacation with us. Super thrilled that the kids enjoyed the heated indoor pool and kiddie pool! We look forward to seeing you and the family again in the near future.

"Great stay"

4
08/04/2016

Great place to stay has an amazing breakfast. Comfy beds. Great price and when you are spending money to stay I always look for free good breakfast and this has one of the best if not the best I have had at a hotel that has a free one. I travel for a living and wish more places had a breakfast like this.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of our staff we appreciate your review on your recent stay. We strive to make sure that everyone starts their day off with a full hot breakfast! Pleased you had a restful sleep and we look forward to seeing you again on your next trip to Branson.

"N/A"

3
04/04/2016

Just your average hotel not really overwhelmed or underwhelmed for the overall experience staff and all. Everything was clean, no issues of any king and a good breakfast. I would recommend this hotel to family or friends. last but not least it was nice having a dollar general next door if one happen to forget anything at from home.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We are pleased you enjoyed your overall stay with us.

"Best place -- Best Western"

5
01/04/2016

An excellent place to stay when visiting Branson. Just on the outskirts, but close enough for everything. A great price considering other places were much higher. A good family hotel, with good amenities and a great breakfast.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
So thrilled that you recent stay with us was a success. We strive for excellence and your perfect score lets us know we are on the right track! We hope to see you and the family again in the near future.

"Nice visit"

4
01/04/2016

Roadside appearance isn't great but it's a older place that they have updated the inside in a Starbucks interior style sot of way. Nice clean rooms, nice breakfast area, and nice big indoor pool. Perfect for a Silver Dollar city location as most traffic is going the other way in the am and pm and it's right around the corner.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate your recent critique of your recent stay, and please know we are ever changing inside and out to make sure our guest have an excellent stay. Pleased that you were able to enjoy the indoor pool and the complimentary hot breakfast. We look forward to seeing you again on your next trip to Silver Dollar City.

"Always a Pleasure"

5
31/03/2016

We love to stay at the Best Western in Branson West. The staff go out of their way to be helpful and pleasant. The breakfast is delicious with tons of choices. And the location is great for Silver Dollar City, where we have Season Passes. My only complaint is the hardness of the bed, but my husband finds it comfortable. Personal choice.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we appreciate your recent review of our property, and take great pride in receiving a perfect score. As repeat customers I'm glad to see you were able to take advantage of the full hot complimentary breakfast and shuttle! We look forward to seeing you again.

"Best Western"

4
28/03/2016

A nice place to stay if you want to be near Silver Dollar City in Branson, otherwise it's a bit far out. Our grandkids enjoyed the indoor pool, the game room, and the breakfast. The staff was friendly.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Pleased that you and the family enjoyed your recent stay with us and Silver Dollar City. Looks as though the grandkids enjoyed the heated indoor pool and the hot complinetary breakfast! We do look forward to you staying with us again during your next trip to Silver Dollar City.

"Good location and happy family experience"

5
27/03/2016

We have stayed here multiple times because of the proximity to Silver Dollar City and the hated indoor pool and have enjoyed it each time. Two things of note: The elevator location is at then end of a hallway and can be a bit of an inconvenience depending on where your room is, so if that might be an issue for you- getting your entire carload of items in the room in one trip- I suggest asking the desk to put you in a room near the elevator. The second criticism I would like to report is the awful quality of the provided shampoo and conditioner. This BW uses DIAL and it is possible the wort brand you could put on your hair in our experience. So go ahead and bring your own- no freebies of worth here :)

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Shane as a repeat guest I am overall pleased that you and the family enjoyed your recent stay with us once again. We appreciate the excellent 5 rating that we received. I have also noted your concerns about your stay and when you make your reservations for next time let our desk know and we will do our best to get you a better location for you and the family. Anytime you have a concern, we strive for excellence, and will always be available to listen and do our very best! Look forward to seeing you and the family again soon.

"Mediocre at "Best""

2
21/03/2016

The refrigerator wasn't cold enough but the hot tub was! And the free hot breakfast wasn't so hit either. The staff were nice though. Not exceptionally nice but they didnt make me wanna slap em. I'll give them 2 stars for that.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate your input on your recent review of your stay with us. We have noted your concerns and wish that you had let us know of them during your stay, we could have fixed them while you were here.

"Clean Rooms, friendly staff"

4
21/03/2016

We enjoyed our stay at the hotel. The only negative was that I thought the bed was uncomfortable. The staff was friendly, everything was very clean. The pool was great. Even with the bed issue, it was a great value for the money.

"The BEST of BEST Western"

5
18/03/2016

ALthough we have stayed at this hotel before, it just keeps getting better. Rooms are very clean and quiet. Morning continental breakfast was MUCH better than most. Staff was very BRANSON friendly. They make you feel welcome and comfortable.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Always love to hear from our repeat guest! So thrilled that once again we have earned your business, and continue to keep getting better! We strive to make sure every guest has an exceptional stay! See you soon.

"Playing music at Silver Dollar CIty"

4
18/03/2016

Loved it. I will stay again. I stayed here because I was playing music at Silver Dollar City. I have stayed here before and will be staying here again on my next trip. Rooms were quiet and were clean.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff, we appreciate your recent review of your stay with us! We look forward to seeing you again on your next trip to Branson or Silver Dollar City.

"Close to Silver Dollar City and Free Shuttle"

5
16/03/2016

My 8 year old son and I stayed there 2 nights. I liked the location. It's only a couple miles from SDC and they offer a free shuttle to SDC. The rooms were very nice with nice beds and flat screen TV. The pool was about average. Overall, I would recommend this Hotel. All the staff were very nice and helpful and knowledgeable.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
So pleased that you and your son had an enjoyable time with us. I hope you were able to take advantage of our full hot complimentary breakfast. We appreciate your time in reviewing our property and we are thankful that we earned a perfect score! We look forward to seeing you again in the near future.

"Close to Silver Dollar City"

3
11/02/2016

The goods for this place is that it is close to Silver Dollar City. Can keep you off the main strip. From a room perspective, you can tell it's an old establishment. Rooms were very dark and the plugs were loose so that chargers would fall out. Dated....but you can get a good nights sleep. There is a decent sized pool and hot tub that is in the middle of the rooms. Spacious parking lot and not hard to get in or out.

BWInfo, Public Relations Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate your recent review of our property. We take great pride in our property and appreciate any suggestions or ideas that guest have. Thanks again, and we look forward to having you stay with us again in the near future.

"Stay on 12/18-20/15"

5
28/12/2015

Our stay was great! Went up to go to Silver Dollar City and it is great that the hotel has a shuttle bus running. The staff was awesome! Very helpful and informative about the area. They were great about answering any questions or get us any supplies that we needed. Rooms were very clean and beds really comfortable. We will definetly stay here again!

BWInfo, Guest Relations Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of our staff we appreciate your recent rating of a perfect score. We strive to meet the expectations of our guest, and I am pleased that we did so. Glad to see that you took advantage of our complimentary shuttle to Silver Dollar City. Hopefully you took advantage of our heated indoor pool and full hot breakfast!! We look forward to seeing you again.

"Wonderful Place to stay in Branson"

5
22/12/2015

We stayed two nights for a quick holiday getaway to Silver Dollar City. I have seen this hotel for years on our trips to SDC, but never stayed here until now. It was a wonderful hotel. The room and bathroom was clean and had all you could need with coffee maker and refrigerator, internet worked well in room, but not in rest of hotel. I have a bad back, so can't rate the beds, but my children (both 6.5 yoa) slept well. All rooms have a balcony and ours faced the woods. You could hear the steam train whistle and the Christmas tree music from outside the hotel, which is a good thing to me. The swimming pool was very warm and large. Half of it is 3 foot and the deepest half is 5 foot - very nice for children. There are steps and ladder access to the pool. Also a small size tots pool which was also heated. My kids loved the pool. The breakfast was delicious and good selections. Large space with lots of tables. Game room had a large selection including pool, air hockey, foosball, skeeball and pinball available. The shuttle to SDC was very convenient, especially during high volume Christmas season. They make as many trips as necessary to get everyone there and back at the scheduled times. Everyone was kind, polite and helpful. I don't think you'll regret staying here. Only 10 mins. or less to the strip in Branson for shows, restaurants, etc. Only 5 mins. west to Branson West for fast food, Wal-Mart, etc. Highly Recommend!

BWInfo, Guest Relations Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
So pleased that you enjoyed your Christmas holiday with us. We strive to make sure that every guest has a restful and enjoyable stay. Your review and perfect score let's us know that we are right on the mark. I am thrilled to see that the entire family was able to enjoy the amenities, including the game room and heated indoor pool! We look forward to having you and the family back again soon!

"Great place to stay for Silver Dollar City (SDC) visit"

3
20/12/2015

VERY friendly staff, large hotel with large rooms, very near SDC and good value. Free shuttle was prompt and ran 1/3/5/7/9 pm and seeing the cool Christmas parade plus a park having over 5 million lights--you can't go wrong! King bed was fantastically comfortable!! Large TV, mini-fridge and bathroom nice, a wobbly chair and nicked table but overall very good room, plenty of dresser storage. Breakfast area large, food average, the eggs were cold but waffles were great. Requested Diamond upgrade but pretty sure did not get one, got amenity bag but no mention of sorry unavailable or enjoy upgraded room either way. Game room, guest laundry and pool VERY nice amenities. Minor cons: room 155 is in very back of hotel, long walk to front desk and up a flight of stairs so stay forward if mobility an issue for you. Linen/staff area was across from the room door but pleasantly surprised no real extra noise from there, it all was from the parking lot and smoking area. Seemed odd and of course out of hotel's control but bad luck on a 1 night stay--folks with jacked up vehicles all stayed here the same night. A stalled vehicle blocked me from parking temporarily when driving to room after check in, then at 5:30 am a truck with a dead battery cranked the starter repeatedly for well over 5 minutes, waking us Sat morning--so made best of it and went to the breakfast starting at 6:30 am. Finally, the light in the large floor lamp was burned out, made heater controls located low in the corner behind a chair hard to read. A tip: bring shampoo/conditioner bottles if you are like me and that is what you prefer, wall pumps in shower is what's provided. Overall would stay here again, it is THE place to stay for a good SDC visit, with nice staff and a good value for the money.

BWInfo, Guest Relations Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
So pleased that you enjoyed your Christmas season with us during your trip to Silver Dollar City. I did note your concerns of some of the amenities in the rooms. We look forward to seeing you again in 2016!

"Great place for people going to Silver Dollar City"

5
17/12/2015

The rooms are very nice. Comfy beds and plenty of pillows. They are a completely non smoking hotel but each room has its own balcony. Easy to get to Silver Dollar City since its right up the mountain about 4 minutes from their main entrance. But I would be careful on the weekends. If you are downtown and want to get back to your room it may take a while because of the traffic trying to get in to Silver Dollar City. But a great place and I would love to go back.

BWInfo, Guest Relations Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we are thrilled that your expectations where met, and we appreciate your rating of a perfect score. We strive to make sure that every guest feels at home, when they are with us. I am pleased that our location fit your needs, and we look forward to seeing you again in the near future.

"Best stay ever"

5
17/12/2015

This hotel is an excellent value. Close to Silver Dollar City. Have shuttle to the park. Clean hotel with excellent staff. Breakfast buffet very complete with varied items. Quiet nights even though it is right on main highway. Close to downtown area, closer still to Branson west.

"Great place"

5
16/12/2015

Many things to do at this Best Western and very close to Silver Dollar City. Really enjoyed our stay and will return. The entire staff were very helpful and friendly. The rooms were clean. The breakfast was very good and the shuttle service was great! A friend suggested the hotel and were are glad we stayed there.

"Great Value"

5
14/12/2015

Great location for Silver Dollar City. Priced right, very clean and beds very comfortable. Staff was helpful and friendly. Would highly recommend this hotel. We were there during the Christmas season, it's to Trail of Lights too.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We are so thrilled that you enjoyed your recent stay with us here at Best Western Branson Inn. Your rating of a 5 means that we are a step in the right direction to provide excellent customer service and making every guest feel at home!

"Want to experience what a motel stay should be?"

5
10/12/2015

If you would like to experience what staying in a quality motel should be, please consider Best Western Inn and Conference Center in Branson West. We have a yearly tradition of staying here and are never disappointed.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
It means so much to us that you rated us a 5 point stay! We love to see our repeat guest come back again and again. We look forward to seeing you and yours again in 2016 and beyond.

"Always Consistent - Always great!"

5
08/12/2015

We have stayed at this hotel every year in December for the past several years due to its proximity to Silver Dollar City and the complimentary shuttle to and from the Park. We love this hotel. The staff are always, without fail, courteous and friendly. The hotel has recently been remodeled and the beds are much more comfortable than in the past (even though that didn't stop us from staying here!) The hot breakfast in the morning is great - oatmeal, eggs, sausage, yogurt, baked goods, waffles, etc. Really a great bargain for what you pay.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Wow we truly appreciate the 5 point rating of your recent stay with us here at Best Western Branson Inn. As frequent guest you see how we are always upgrading and making your stay more enjoyable. We take great pride in our location, and I'm pleased you were able to take advantage of our complimentary shuttle to Silver Dollar City. We look forward to seeing you again in 2016!

"Good Weekend and good food"

5
07/12/2015

Best Western offers good quality for a very reasonable price. We needed to change our plans at the last moment because we decided to bring two of our grandchildren with us. Although they couldn't move us - they were full - they provided a roll-away, promptly and courteously.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we appreciate your 5 point review! We strive to make sure that every guest has an exceptional stay. I am pleased that our staff was able to accommodate you at the last moment, and we look forward to seeing you again in the near future!

"Great place to stay...close to Silver Dollar City"

4
27/11/2015

Love staying at this hotel. The staff is amazing. They have an indoor pool. The hotel is clean. The breakfast features lots of different items. We have stayed here twice and taken their shuttle to Silver Dollar. I love the service and the kindness of the staff. Whenever we have a question or problem, they are quick to fix.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
So glad that our staff once again made your stay exceptional! We strive for excellence and satisfaction. Glad to see that you took advantage of our shuttle to Silver Dollar City and heated Indoor Pool. As frequent guest we look forward to seeing you again soon.

"Nice!"

4
25/11/2015

As noted in my other reviews when we visit Branson we have a very specific hotel to stay at. However pricing and changes at that hotel caused us to seek other options. Every hotel is going to have its highlights so lets begin... This specific location is priced well for the type of rooms they offer. We had a third floor king suite and couldn't have asked for anything better. With our family we needed extra space and we got it! The room was very clean and has nice options; a kitchenette, a balcony, a separate bedroom. You can see the rooms have been upgraded from something older. Cabinets and woodwork are older. However theyve implemented serious upgrades. The key card system is state of the art. The large granite vanity and full wall mirror were awesome. Beds are the best ive ever slept on anywhere. The only downside, as noted in my picture, was we wouldn't dare use one of the balcony doors as there was a crack running through it and felt it may be dangerous. The views out the second balcony were extraordinary. Breakfast was amazing every morning. You have a choice of several treats, hot foods, muffins, cereals, cold bar, waffles, etc... Huge plus! The shuttle service to silver dollar city was a great perk as well. Heated shuttle service with a courteous driver! The pool was wonderful! Bathtub warm water! A person can jump right in! The wading pool was sporting a big beetle but after we scooped him out the kids had an amazing time! The hot tub is separated so adults wanting some time will enjoy. We went at night so unfortunately it was a bit dark by the hot tub but we managed. Still a quality pool area. A game room is even on site as well as central gathering areas on the floors to move about. If you are looking for a conference space the meeting rooms were very nice and well kept. There really are no big downsides to this hotel. We struggle with the decision to return next year because of its location. If you will spend lots of time at silver dollar city this is the perfect place for you. We tend to navigate more towards the strip therefore the 4 miles off the strip was a bit of a bummer for us. Otherwise we enjoyed our time and stay!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of myself and the entire staff we appreciate your review of our property and your recent stay. I am pleased that you were able to take advantage of all that the hotel has to offer; and hope when you are heading back to Silver Dollar City you'll stay with us!

"Convenience in a nice hotel"

4
21/11/2015

Hotel was clean and friendly. The room was well furnished and clean. Breakfast was good and plenty of it. There is no elevator for the upper floor so must haul luggage up the stairs. So close to Silver Dollar City you can hear the train whistle!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
I am pleased that you enjoyed your overall stay with us recently. Looks as though you took advantage of our full hot complimentary breakfast! I am sad to hear that you were not informed of the location of our elevator on property. We do hope to see you again in the near future.

"Delightful and freshly renovated"

5
17/11/2015

Love this place- drop in - grab a shuttle to Silver Dollar city- dropped off at the door- picked up later - and returned to your very modern room. Great staff- so helpful. Wonderful breakfast - so relaxing a visit - also a pool- but I didn't use it though we saw several using the indoor pool.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
So thrilled you had a wonderful stay with us recently. We appreciate your 5 point rating. It looks as though you took advantage of our great hot complimentary breakfast and shuttle to Silver Dollar City. We strive to make sure that every guest has an excellent stay. We hope to see you again in the near future.

"Business Conference"

3
17/11/2015

I was in Branson in early November of this year for a business conference. Our conference was in the conference center. It was about an average conference room. I didn't stay in this hotel due to lack of availability, but the areas of the hotel that I saw were very nice. It is very close to Silver Dollar City, the Branson Belle, and the Christmas light exhibits, but it is quite a drive over to the strip or Branson Landing where the other attractions are.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff thank you for your recent review. We enjoyed having your group with us here for the short amount of time that you were here.

"TERRIFIC"

5
17/11/2015

We stay at this hotel every year and this year was no exception the staff is excellent and the room are very clean and comfortable..... The shuttle service they offer from the hotel to Silver Dollar City is a Great Perk not to have to Worry about Traffic or parking is just one more reason I love thisa Hotel!!!!! Already looking forward to next year!!!

"Business Conference"

5
16/11/2015

Was there for a Business Conference and everyone was great! Cannot think of anything negative to say about anything or anyone!! Look forward to coming back this spring for our next big meeting! Highly recommend this property!!

"Never disappointed!! "

5
15/11/2015

We normally stay here when coming to Branson however they were originally booked when we were going to be here so we had to book elsewhere. The original place ended up being terrible so about 10p I called and asked if they had any rooms and thankfully they did! Chris and Chris were awesome and got us taken care of super quick and were so nice when checking in. We got the family suite and it was clean, comfy and plenty of room! Breakfast is always great, free buffet style with a little something for everyone! We will always make this out #1 place to stay when in the area!

"Good Value, Clean, Close to Silver Dollar City"

5
15/11/2015

Good value and close to Silver Dollar City. Clean and friendly! This hotel has greatly improved since the last time. I liked the lounge on the 3rd floor. My sister and brother-in-law came with me. It was their first time in this hotel and they were very pleased. We plan to return in April.

"Like coming home!"

5
09/11/2015

We only choose this hotel in Branson. We are comfortable here. When we pull into the parking lot it's like, "Ahhhh! We made it home!" Rooms are very clean. Decor is up to date and not tired looking. The shuttle to Silver Dollar City is an added plus. The driver even made an extra pick up for us due to the park being so crowded. We didn't make it to our pick up time in time. Great service!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff, I am so pleased that we are going above and beyond your expectations. It is our goal here at Best Western Branson Inn to make sure that everyone feels at home. So excited that you are taking advantage of our complimentary shuttle to Silver Dollar City, and our staff strives to make sure that every room is up to our guest satisfaction. We look forward to you coming "home" again in the near future!

"Excellent alternative with great perks!"

5
01/11/2015

Our family visits Branson often, and usually opt for a rental home with lots of space. We decided to go for a couple of days without much notice and had to come up with a one-night spot to rest our heads, quick. I contacted the Branson West Best Western looking for a suite, but nothing available on short notice. So, we opted for two adjoining rooms and it was a great choice! My first tip is that their adjoining (connected by door) rooms are all "like with like". So, you can have a 2-queen with a 2-queen or a king with king, but not a 2-queen with king. The Best Western corporate booking folks apparently did not have this info. We're a family of 5 with a small child who tends to "escape" and so did not want kiddos to have to go into the hallway to get to Mom&Dad's room. I did not find out until I called to confirm the room only a couple of days before that this was the case, but the management was very understanding and switched our 1 King to a 2-Queen so we could connect. We arrived a little early and were booked right in. Second tip - floor 2 of the hotel is "ground level" (with the lobby), but as the building goes away from the road, it becomes a true 2nd floor so those rooms do have balconies and floor 1 is not in the basement. We were in rooms 220 and 222, which have a view of the woods out back. Even-numbered rooms 218 and down would see the roof of the pool area with trees beyond, but 220 and higher have an unobstructed view. Odd-numbered rooms have a view of the parking lot and face toward Silver Dollar City, though you cannot see any of it due to the trees. (While in the parking lot we could hear the train announcements and barely hear the rumble of a roller coaster but I doubt that could be heard from inside the hotel.) Family favorites: Dad's favorite thing was the price. We got 2 rooms for less than $200 including taxes, a bargain for the amenities here. Parents had a queen bed and then each of the 3 kids had their own queen (which actually turned out better than the 1-King/2-Queen arrangement we originally thought we wanted), plus we had two full bathrooms (oh yaya). Mom liked the nice quality - this is not the Ritz but it is certainly far better than threadbare tourist rooms. Flat screen TVs, newer furniture/bedding in modern colors, free hot breakfast, etc. Teenage daughter liked the comfy thick mattresses and pillows, along with dispensers in the shower and curved shower curtain rod. (Note she took the photos below, apparently really liked the bathroom) Pre-teen boy loved the free wi-fi, gameroom, and also really enjoyed making his own waffle for breakfast. Little boy LOVED the huge heated pool and also separate tiny tot pool (about 14" deep). We have been disappointed by "heated" (but not) pools before, but this one was awesome and very well maintained. (When you travel in October, it is nice to still be able to take a dip!) We did not try the hot tub but other guests there said it was very nice, and it appeared to be a size that would accommodate 10+ people. We also noted other guests walking the property, enjoying the nearby woods and autumn colors. The breakfast area is the largest I've seen, with marble-top tables and dark wood appointments. The hot buffet is laid out really well so that even if it were crowded, everyone would be able to get access quickly without bumping one another. Staff was very accommodating. We were in the lobby playing checkers for awhile and the front desk staff assisted several people who had questions about TV controls, shower controls, directions, etc. This took them away from the desk a couple of times but were back within 5-10 minutes. We like staying in Branson West to avoid traffic while still being close to the activities we want. This hotel is truly minutes away from SDC - we left at 9:00am, (thinking we would get in to see opening ceremony) parked at the regular lot and walked in and were still at the gate by 9:15! Didn't use the shuttle to SDC but this would be wonderful for those who do not want to walk the considerable distance from guest parking or jostle onto the SDC trams. Will definitely stay here again!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We are so thrilled that your entire family enjoyed your recent stay with us here at Best Western Branson Inn. Your excellent rating of 5 continues to show us that we are still excelling at our goal of making sure that our guests satisfaction is met by our great service. We look forward to seeing you again in the near future.

"Don't plan an event or wedding here"

1
30/10/2015

Had my wedding here. Staff was bitter and terrible. Paid lots of money had my whole wedding party stay here. Had the reception in the banquet room. The staff acted like we were more of a problem and that we were annoying then. Very disappointed. On the day of the wedding our catering staff that we had come in accidentally took a case of their water. It was clearly a case they had purchased from the dollar store next to the hotel. Instead of letting us replace the case of water the next day they wanted to charge us $40. This is ridiculous and unreasonable. They also charged our room for an extra day. AND Double charged us for the banquet room. The only thing they provided was the tables and chairs . They had a kitchen off the banquet room which was nice but it had absolutely nothing in it no utensils no pots and pans nothing my catering company had to bring everything in . I would also like to add there was no one there to greet us show us the banquet room or go over anything with us. The hotel is very outdated and the staff is very unprofessional. The only positive thing I can say about this place is it's conveniently located next to Silver Dollar City. Other than that it is in serious need of new management and a remodel. And for the love of god do not get in the hot tub. There is nothing hot about the cool water broken jets tub.

"Great place to stay"

5
26/10/2015

We always stay at this Best Western when we are going to Silver Dollar City as it's so close to the park. Nice rooms, comfortable beds, decent breakfast, friendly, helpful staff. What more could one ask for?

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Thank you so much for taking the time out to review us on your recent stay with us here at Best Western Branson Inn. As a repeat guest your high rating of a 5 reaffirms our mission of Excellence in Customer Service and Satisfaction. We look forward to serving you again soon.

"Wonderful Stay"

5
24/10/2015

We love staying at Best Western in Branson West. The shuttle service to Silver Dollar City is great. It sure beats driving yourself, parking, and walking to the front entrance. The hotel sells tickets to Silver Dollar City as well, so you can skip the lines for tickets. The staff is extremely helpful and very pleasant. The beds are super comfortable as are the pillows. We wouldn't stay anywhere else.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we greatly appreciate your recent rating of a 5 on your past stay with us. We strive for excellence. So thrilled to see that you were able to take advantage of our large heated indoor pool. We look forward to seeing you again.

"Close to Silver Dollar City"

4
20/10/2015

Easy access to Silver Dollar City. Keeps you out of Hwy 76 traffic in town. Large indoor heated pool and hot tub. Excellent breakfast! Older hotel, but the rooms were clean and you got your money's worth.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Thank you for your recent review of your stay with us. We take great pride in our location being so close to everything, but out of the busyness. We look forward to having you stay with us again.

"Very clean and quite a place to stay"

5
20/10/2015

We have stated here before and it is a very clean hotel. The staff is very friendly and will help with anything. Very close to Silver dollar city and have a shuttle available if needed. Pool, baby pool and hot tub as well. Breakfast is very good with a variety of food available.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
So pleased that your recent stay was an enjoyable one for you. We appreciate your 5 star review and we strive to make sure that every guest has the same experience. Our goal is to provide exactly what you received in a clean and comfortable room with plenty of amenities to make it a excellent stay! We love to see familiar faces, and look forward to seeing you again!

"Good place to stay"

5
20/10/2015

This was probably the best place we could have stayed while in Branson. A room with a balcony overlooking the woods, great pool, awesome breakfast buffet *included*, and a shuttle to and from Silver Dollar City so you don't have to fight the traffic. Our family had a wonderful time while in Branson, and would definitely recommend this place to any one!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
Wow! So appreciative of your recent review and the 5 star rating tells us that we are striving in our goal to provide excellent customer service! So pleased to hear that the family had a great time and took advantage of the heated indoor pool and the complimentary shuttle to Silver Dollar City. We can't wait to have you guys back soon!

"Good choice"

4
19/10/2015

They are the closest hotel to silver dollar city and a good deal. Hotel feels like it could use an upgrade is the only reason it isn't 5 star. Breakfast was pretty good, though it ends early so pay attention.

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
We appreciate your honest review and we are always striving to make improvements to our property. We do take great pride in our location being only 1/2 a mile from Silver Dollar City. We do hope that you will come see again on your next trip to the Branson area.

"Freiendly, Clean and Close"

5
19/10/2015

This Best Western was an excellent choice for our recent trip to Branson. Don't look anywhere else if your headed to Silver Dollar City or the nearby State Park. Don't let the exterior fool you. The inside has been updated and everything is clean and modern. I am already planning my fall trip for next year!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
On behalf of the entire staff we appreciate your recent 5 rated review. Sounds as though you took advantage of all our great amenities including the complimentary shuttle to Silver Dollar City and our great hot complimentary breakfast. We can't wait to see you again next fall, or sooner!!

"Disappointed with hot tub"

3
19/10/2015

The staff was friendly. Great location to Silver Dollar City and the shuttle was a plus. Breakfast was good but the eggs and sausage were slightlly cold, Waffles were great.The bed was a little uncomfortabe - it tilted slightly downward toward the head of the bed. The most disappointing was the hot tub. it was warm but not hot and more than half of the jets did not work. We were told it had been like that for almost four months and the owner did not plan on fixing it. After a long day of walking at Silver Dollar City it would of been nice to have a nice hot tub with jets that worked. If you are looking for a great hot tub do not stay here.

"love staying here"

5
12/10/2015

We stay here every year when we come to Branson. The free shuttle to Silver Dollar City is so convenient and drivers very pleasant. Free breakfast is very good, great variety. Beds and pillows very comfy and room clean. Never have anything negative to say here !

"Great location!!"

5
12/10/2015

Loved this hotel. Excellent location to go to Silver Dollar City. Large clean rooms. Kids loved the pool area. Would like to see different breakfast options but overall liked the breakfast. Beds were very comfortable.

"Slow internet"

3
12/10/2015

Overall this was a nice hotel. We were there for a funeral and it served it's pupose. However, the internet was lacking. Once I got a connection I would lose it; very frustrating. Staff was very friendly and accomodating. Breakfast was "ok", nothing to write home about. Room was clean, plenty of towels. Pool area nice, stayed open until 11:30. Some church made peanut brittle and sold it at the hotel....amazing! We bought them out..lol

"Somewhat disappointed "

3
11/10/2015

Found mouse droppings on table between two beds. Called to front desk and got a new room but husband had to go up and get key and I was left in the room with two children under five. Got into next room and noticed the next day that there were small roaches in bathroom. Breakfast not as good as advertised not a big variety at all. Thought this would be nicer then it was.

"Best Place to Stay in Branson"

5
09/10/2015

Tempurpedic type comfort beds, clean, quiet, and enjoyed using the waffle maker and big glass of orange juice at the complimentary breakfast, but if you don't love waffles there's eggs, sausage, cereals, fruits, you name it.. eat breakfast and you can skip lunch. You're between West Branson and Branson so away from the strip and traffic, yet next to Silver Dollar City. Old school service and professionalism. With a bible in your room ta boot, gotta love it!

"Easy Access to SDC"

4
06/10/2015

This lodging probably provides the best access to SDC of any. They provide free shuttle service to SDC. It is clean, well maintained, and has a great breakfast with lots of room to enjoy it at a leisurely pace with friends. They also made extra effort to accommodate our need for a handicapped room for one in our party. The only negatives that I saw was that it is a bit higher priced that some alternatives, and that it had no bathroom ventilation.

"Wonderful hotel experience!"

5
05/10/2015

Clean hotel. Very comfortable bed. Great breakfast! The shuttle to and from Silver Dollar City is a plus. The only disappointment was I thought we would have a view of the mountains which is how it is described on the website. We were surrounded by trees which was still beautiful, just not the mountains that I was looking forward to.

"Great experience"

5
28/09/2015

We couldn't have asked for a better place to stay. We had a group of 11, and we were able to park our cars and stay right there to visit. We took a shuttle to SDC, then that evening we had pizza delivered to the pool area and had a great time visiting.

"Good Hotel. Great Vale."

4
27/09/2015

This is a very good hotel and provides a great night's sleep. The hotel is clean and the room is comfortable. The breakfast options are very good and the layout is great! The food was great. We didn't like having a sliding glass door that opened immediately out to the parking lot. It is in a great location for access to Silver Dollar City.

"1 of Branson's Best"

4
23/09/2015

We have stayed at this Best Western for over 20 years, most often over Thanksgiving weekend. However there have been over great visits such as the most recent which included Silver Dollar City's "Southern Gospel Fest"!!

BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review
As frequent guest your recent review lets us know that we are meeting the needs of our guest and making every stay exceptional. We can't wait to see you again in the very near future!