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Best Western Hotel Bowie Inn & Suites, Bowie

4.0/5  - basé sur 187 notations.
900 US Highway 287 S, 76230, Bowie, United States - Ver el mapa
Best Western Bowie Inn & Suites - recepción El Best Western Bowie Inn & Suites se encuentra en el centro de Bowie. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Disfrute de un amplio espacio de estacionamiento para camiones en este hotel BEST WESTERN de Bowie, Texas, lo nos convierte en el espacio de alojamiento idóneo para empleados del sector del transporte, viajeros por carretera y campistas. Relájese en nuestra piscina cubierta y en la bañera de hidromasaje antes de asistir a un vibrante evento en el Bowie Rodeo Arena. Los huéspedes se sentirán como en casa en nuestro hotel de Bowie, Texas, con la fantástica hospitalidad sureña y una excelente ubicación. Nuestro nuevo y flamante gimnasio y nuestro centro de negocios le permitirán mantener el ritmo de sus tareas de trabajo o consultar su correo electrónico en todo momento. El desayuno caliente gratuito y el acceso gratuito a Internet Wi-Fi le facilitarán en gran medida su viaje. Comience cada mañana con un desayuno tipo bufé con gofres, pasteles, fruta, cereales, yogur y café 100% Arabica. El Western Heritage Roundup es uno de los principales eventos locales y un acontecimiento que atrae a numerosos viajeros procedentes de toda la zona. La caza y la pesca son dos actividades especialmente populares en esta zona del "estado de la estrella solitaria" y nuestro hotel de Bowie da la bienvenida con los brazos abiertos a cazadores y pescadores. El mercadillo 2nd Monday Trade Days ofrece grandes dosis de diversión y, por supuesto, el evento Jim Bowie Days es de obligada visita. Nuestro hotel de Bowie, Texas, se encuentra a poca distancia de Wise Food Supply, la escuela de secundaria de Bowie y el Hospital Bowie Memorial. Tanto si se encuentra aquí para asistir a una reunión de instituto como un partido de fútbol, una cita médica en el hospital o si viaja por trabajo, nuestro hotel de Bowie, Texas, le ofrece todo lo que pueda necesitar para disfrutarde una relajante estancia. Los empleados de Davis Gas Processing Company, Halliburton y otras empresas locales suelen escoger nuestro hotel durante sus desplazamientos. Nuestro hotel de BEST WESTERN de Bowie proporciona a los viajeros un fácil acceso a la carretera 287, lo que le permitirá desplazarse con la mayor comodidad por la zona. Pregunte a cualquiera de los miembros de nuestro cordial personal por todo tipo de recomendaciones y sugerencias acerca de actividades al aire libre, tiendas y restaurantes. No se pierda las mejores barbacoas de Texas ni los acontecimientos especiales que tienen lugar durante todo el año, ya que siempre encontrará algo de diversión en las inmediaciones. Reserve su habitación en el Best Western® Bowie Inn & Suites hoy mismo y disfrute de la mejor hospitalidad sureña de la ciudad. Disfrute de su estancia en nuestro hotel.

Best Western

Hotel Bowie Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Piscina climatizada
    Piscina climatizada
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
Ver más Ver menos

Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2016
Basado en la opinión de 187 huéspedes
NOTA EMITIDA
Excelente
81
Muy bueno
59
Normal
21
Malo
17
Pésimo
9
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
6
De negocios De negocios
52
En familia En familia
73
En pareja En pareja
34
En solitario En solitario
17
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Bowie Texas Best Western Stay"

5
11/10/2018

The quality of the Best Western in Bowie was excellent. My family and I enjoyed our overnight stay and felt refreshed the following day. I was surprised to find a full size refrigerator, microwave oven, full size kitchen stove along with a kitchen sink in a large single room. Our room contained two very nice queen sized beds which provided a comfortable sleep. The continental breakfast was excellent and was much more than just coffee and donuts. The continental breakfast was a real breakfast and there was plenty to eat. Eggs, bacon, sausage, cereals, fruit, toast, bagels, and much more.

VISHAL P, Owner at Best Western Bowie Inn & Suites, responded to this review
Thank you for your business. We look forward to seeing you again soon.

"A Texas welcome"

4
18/08/2018

The staff was very friendly and courteous.They greeted us with a big smile and a warm Texas welcome,made us comfortable and at home.Would stay there again. The breakfast was good and they kept everything filled up,nothing ever ran out while breakfast was being served.

VISHAL P, Manager at Best Western Bowie Inn & Suites, responded to this review
Thank you for your business. Hope to see you again soon.

"Quiet location"

5
17/08/2018

We checked in later, but had a friendly desk attendant. The breakfast was great! Lots of options for my kids to choose from. They were having trouble with the elevator getting stuck and not moving between floors (the doors would open, but not move). They kept trying to fix it and thankfully the hotel is only 3 stories high!

VISHAL P, Manager at Best Western Bowie Inn & Suites, responded to this review
Thank you for your business! We look forward to seeing you again soon.

"Not a motel to stay if you need rest"

2
04/08/2018

Noisy very early morning and p[rice changes over night You are given a Price with Taxes when you check in and they hold your credit card so your have to sign in the morning when yopu check out only to find the room rate went up, I suggest don't sleep here and you will be OK

VISHAL P, General Manager at Best Western Bowie Inn & Suites, responded to this review
Please call me directly at 940-872-9595 and I can explain the miscommunication about the rate. Thanks Tammy

"Great place to stay"

4
31/07/2018

If you find yourself traveling through northern Texas and you are in the Bowie area between Fort Worth and Wichita Falls this is a great place to stay ! The hotel property is in great shape. The rooms are quite comfortable and quiet.

VISHAL P, General Manager at Best Western Bowie Inn & Suites, responded to this review
Thank you! Hope to see you again soon!

"Good stay"

4
15/07/2018

If I'd followed some of the reviews I read on trivago we would t have stayed here. But glad we did. The room was clean, lots of renovations going on. Staff was nice. Only issue I had was the people above us had 6 kids and since they are removing all the carpets - it was noisy until the kids went to bed.

VISHAL P, General Manager at Best Western Bowie Inn & Suites, responded to this review
Thank you for your business! Hope to see you again soon!

"Vacation "

5
08/07/2018

Took my five grand babies for a vacation outing. We were given an awesome room very roomy. The pool was cold but it's a 100 in Texas so who cares lol. We we're given a complimentary care package of water and cheese sticks kids loved it. Breakfast was good and we had a great time.

VISHAL P, General Manager at Best Western Bowie Inn & Suites, responded to this review
Thank you for your business! Hope to see you again soon!

"Great Place"

5
20/06/2018

The Best Western Inn and Suites in Bowie is always my go to place we coming back to visit family and friends. The service is always exceptional and rooms and very well taken care of by the staff. I would highly recommend staying here.

VISHAL P, General Manager at Best Western Bowie Inn & Suites, responded to this review
Thank you for your business! Hope to see you again soon.

"Disappointed."

3
10/06/2018

The room was nice & clean - except for the long black hair on the ?clean? white sheet. Somebody's small dog started high-pitch yapping about 5am & it continued off & on until we checked out. Ahead of us in line checking out, was an elderly woman who was very upset because she was being charged $30 a day more than she had been quoted. Breakfast was not good.

VISHAL P, Manager at Best Western Bowie Inn & Suites, responded to this review
Subject: Your stay at Best Western Bowie Inn & Suites Dear guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"A number 10 place to stay"

5
26/05/2018

An excellent hotel with a very courteous and helpful staff. Clean comfortable rooms. A filling breakfast in the morning. Quiet and extremely comfortable. Great pool and fitness center that the grandkids really love. We will definitely make this a place to stay on our return trip

"Family Reunion"

5
30/04/2018

The Best Western Bowie Inn and Suites, Bowie, Texas has been our meeting place for our immediate family gathering and visiting before going our extended family reunion. We have all been very satisfied with everything. It is easy access off HWY 287 North at Bowie. Lots of antique stores, great dining options and great sight seeing.

VISHAL P, Manager at Best Western Bowie Inn & Suites, responded to this review
Thank You , We appreciate your business. It has been a pleasure having you here with us and would love to have you back soon !

"Great staff "

4
18/04/2018

This is a typical Best Western that's privately owned. Nice rooms. Great beds. Cleaning staff does a great job. A little bit of highway noise but you get used to it. The staff is what makes the motel great. Disappointed in how the new managers treat them though. Verbally abusive and not quiet about it. Watched him make the front desk girl cry being a bully then blame her tears on her not leaving personal issues at home. Very hard for me to not rip him a new one in front of other guests. Good hot breakfast and a pool and workout room. They need to fix the dryer in the guest laundry. All in all a nice place to stay. Except for the bully manager. He needs to go play in traffic

VISHAL P, Owner at Best Western Bowie Inn & Suites, responded to this review
Thank you for your feedback. We aspire to exceed guest satisfaction. Have had a conversation with the staff members involved and assure you the issue has been completely resolved.

"Very Anxious To get Home"

4
19/02/2018

We were in a hurry to get home as NE Florida had a hurricane while we were on vacation, still had about 1000 miles to travel. When we told the girl at the reservation desk our story, she checked with her manager and they gave us a discount. it was so heart warming for them to do that. The room was clean and comfortable, good breakfast and good people! Would definitely stay there again.

VISHAL P, General Manager at Best Western Bowie Inn & Suites, responded to this review
Thank you for your kind words. Glad you made it safely home and enjoyed your stay with us!

"Good spot to lay your head"

4
10/02/2018

Easy location and nice spot to lay your head. Good breakfast and nice employees. Clean and has the usual amenities. Guest dryer didn't work during my stay but front desk was able to get my clothes dry.

VISHAL P, General Manager at Best Western Bowie Inn & Suites, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-872-9595. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Vishal Patel Manager Best Western Bowie Inn & Suites

"Good stay"

4
12/01/2018

The Hotel is very will run, a really good staff, the room very neat I did not have any disappointments . I have stayed a number of times in the past with no problems. It is an excellent location for the business that I'm there for!

VISHAL P, General Manager at Best Western Bowie Inn & Suites, responded to this review
Thank you for your kind words, Glad you were satisfied with our service. If I can be of assistance in the future, please don't hesitate to contact me at 940-872-9595. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"I stay here at least 2 times a year - probably not again"

1
17/12/2017

This hotel started off as an excellent hotel about 5 years ago. My son and his family live here and I visit at least 2 times a year. Always have stayed at this hotel, mostly for convenience. However, I am here, right at this moment. My room has not been touched for 2 days and tonight it reeks of smoke. It is supposed to be a smoke free hotel, but I can hardly breathe in here. My husband and I leave here by 11:00 every morning (today it was around 10:00) The maid was in the hallway when we left and we told her we were leaving now so our room could be cleaned. She never came in. When we got back tonight about 7:00 p.m. our beds were still unmade and the room had not been touched. Yesterday, we left around 11:00 a.m. and when we got back around 7:00 p.m., our room had not been touched. We went down to get clean towels for the morning and complained to the desk clerk. She said, "I suppose you had a do not disturb on your door?" We said, yes until 11:00.. and asked, "don't you clean rooms after 11:00 a.m.?" She stomped away and pretty much threw the towels at us. We probably won't be staying here again.... In addition to all this... the toilet is not hooked up correctly and comes up off the floor when you get up and down. And.. there is dog poop in the corner of the room behind the door.

"Good value"

4
08/12/2017

This hotel is really the only hotel in town. It's on the highway. We had a king room with a sofa bed. The sofa bed was very uncomfortable. The room had a fridge. You couldn't hear the highway. Breakfast was not great and not that clean.

"Very Good stay!"

4
05/12/2017

I needed a place to stay close to the area that I was working as an appraiser. I checked in with excellent care even though the wifi was down in the area. The hotel was full of lots of younger men but I was never uncomfortable. The parking area was well lit & the lobby was very inviting. My room was clean & the temperature was easily controlled. The bed was comfortable & the breakfast made a great start to my day. Will definitely stay there again.

"maintenance Poor"

2
12/11/2017

Toilet stopped up in room. had bad odor. coffee was hard and had not been replaced in a while. Clerk tried to unstop toilet without success. Manager unstopped toilet with snake but toilet stopped up again. Staff made no effort to clean up mess after maintenance. Did replace towels that we used to clean up.

VISHAL P, General Manager at Best Western Bowie Inn & Suites, responded to this review
Id like to apologize on how your recent stay failed to meet not only yours but our expectations. Also how my staff failed to clean a mess they caused. I hope you choose to give us another chance next time you are in Bowie. Sincerely, Vishal Patel Manager Best Western Bowie Inn & Suites

"Don't look at the floor"

2
26/10/2017

The carpet was filthy. It needed shampooed but it needed vacuumed just as much. The tub was slow draining, the freezer didn't freeze, the heater smoked up the room but worst of all was a blood spot on the vanity. The worst! The beds were comfy and the staff was polite.

"Nice place"

4
04/10/2017

We stayed unexpectedly on a Friday night. It looked updated and was very clean. The room we had actually had three beds, one in a separate room. It was definitely set up for long stays with a bigger than usual kitchen area, almost full sized refrigerator and full sized microwave. The only real downside to it was the low pressure water system. The toilets were bad enough to hold down the handle and the shower pressure was very disappointing.

"Nice"

3
29/09/2017

Met expectations. Only negatives were: a stranger sent to our room just because stranger said he was looking for someone on 3rd floor. We feel it was due to lack of training of front desk staff. Could improve breakfast selection, and extend breakfast service period.

"Not bad"

4
01/09/2017

Nice clean room for the money. Bowie Texas is 40 minutes from Wichita Falls Texas so it was close to the Hotter Than Hell Hundred. The Best Western is right on the highway with easy access on and off.

"should look for another town with 18 wheel work truck"

4
01/09/2017

better arrive early to be able to back in from access road thru narrow parking lot to park 18 wheel oil transport truck this was the only problem that I encountered and is not likely that I will go back because it was not safe to park truck but is the only nice motel for 30 miles

"Great place to stay - exceptional staff"

5
29/08/2017

Very nice rooms, great breakfast, exceptional staff. Right value for the money. Rooms are big. Most have Queen or King bed and a sofa bed. All are updated with nice fixtures. Beds are very comfortable. Quiet. Drapes close all the way to keep light out. A/C is quiet.

"Nice place"

5
28/08/2017

We have entertainers stay here and they are always treated with respect and never any problems. I always recommend Best Western to family friends and everyone that is looking for a nice place to stay.

"Good and Clean"

4
07/08/2017

The hotel was clean and in a convenient area. I got a good rate. Complimentary breakfast was OK, but it could have been fresher. There was a glitch with my reservation at check in, but Robyn and Mario handled it. I would return and recommend. One thing, not related to the quality of the establishment, is that I was talking to other guest who were truckers and had to park their truck near-by. They advised that there was no truck parking at the hotel, and they advertise that there is.

"Mediocre Hotel"

3
31/07/2017

We recently stayed at this hotel along with other members of our family for a family event. On the positive side, we found the staff to be accommodating and friendly. On the negative side we and several of our family found significant amounts of mold in the grout around the tub area which was disturbing. We found the quality of the "full breakfast" to be below that of the high quality other Best Westerns where we have stayed in the past. The eggs were runny and the potato patties were over cooked and hard. They also seemed stingy in the quantity of towels placed in the room - only two, especially considering they have a pool.

"Convenient Stop for the Night"

3
30/07/2017

Our room at this hotel was large with a comfortable bed. However the room smelled of mildew and had a nasty patch in the rug where something bad had happened in the past. Breakfast was good and the staff friendly. Probably another room would have been OK.

VISHAL P, General Manager at Best Western Bowie Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 940-872-9595. Sincerely, Vishal Patel Manager Best Western Bowie Inn & Suites

"Overpriced / Underperform"

1
28/07/2017

Way overpriced motel. The front desk clerk doubles as a maintenance person. I needed to interrupt the floor mopping in order to get checked in. OK rooms but refrigerator did not work. I was too tired to change rooms or hotels. Avoid this place.

VISHAL P, General Manager at Best Western Bowie Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 940-872-9595. Sincerely, Vishal Patel Manager Best Western Bowie Inn & Suites

"Room was unclean!"

2
27/07/2017

Stayed for one night in room 323. The room was very dirty with food on the floor between the bed and nightstand. The stove and microwave were both nasty and several of the light switches did nothing. This hotel was built with cheap materials and the workmanship is shoddy. The rooms have no soundproofing so you can hear road noise from the highway all night long. Pass this one by!

"Nice hotel in TX"

4
21/07/2017

Bowie ( knife) who knew? Nice little city in Bowie Texas. Worth a stop. We were heading west and found this along the route. If we ever go through Bowie again we will stay here. It might even be a nice place to stay for more then an overnighter....

"Okay start...then kinda washed out"

3
07/07/2017

When we initially checked in the woman was very nice, but then asked for our AARP card. I told her we did not belong and she looked displeased for a sec. At that time I pointed out their website said AARP/senior, and the senior rate generally applied to folks 65 and older (AARP is 50 and older), and my husband, who was ultimately paying the bill, was over 65. She went on to tell me that they were cracking down on those who did not have an AARP card, but she was going to go ahead and give us that rate. I must admit I was a bit thrown by this, but she remained friendly, and I decided that she did not make the rules so don't sweat it. When we got to the room we were greeted by a burst of icy air as we entered. I went straight to the a/c and turned it up a bit, and never gave it a second thought. The room itself surprised us and we were very impressed. It was very clean and very spacious. Plenty of non cramped seating which allowed for a very comfy place to relax and eat. The bathroom was very clean, and we had plenty of water pressure and hot water. It came with all the extras...shampoo and such. We had been on the road for a very long time that day, so all we wanted to do was eat, shower and go to bed which is just what happened. Since I either had shoes or house slippers on that evening I had no idea what was happening... The bed itself had very clean sheets, and great blankets, but admittedly it was a bit too firm for old, arthritic bodies. We have slept on a lot worse over the years, but it was hard to find a comfy position to fall asleep. About 2:00AM I hopped out of bed (I took the a/c side of the bed) to run to the restroom. As my feet hit the floor...squish. The carpet was wet. I stood up and took a few steps...the carpet was SOAKED. Apparently the a/c had frozen up and was now in defrost mode. The floor on the entire side of my bed was absolutely soaked with very cold water. It woke me right up! I was sooo tired. I took care of bathroom business and then decided there was nothing the hotel could do about it at such a late hour, and I was not about to awaken my husband to change rooms in the middle of the night, so I simply squished my way back to bed, and lay there awake for the rest of the night. The following morning we went down to an adequate breakfast (the usual hotel fare), and then I went to the front desk to explain what had happened. They were very nice and did apologize, but that was it. I figured they would at least knock the pet fee off the bill for the inconvenience, but no compensation was offered, and I did not make an issue over it. Oh well! Overall, however it was not a bad experience, it just wasn't a great one. Will we return if traveling through Bowie again? I'd say, "Yes!" We would give it a second chance.

VISHAL P, Manager at Best Western Bowie Inn & Suites, responded to this review
Dear Phoebe729, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. If you could please email me at [email protected] so that we may give you points towards your BWR account for use.

"A Good Hotel"

4
01/07/2017

Very good value. The room was clean, up to date. The bed was comfortable and the bed linens were superb. The bathroom was clean, up to date; good quality towels; excellent water pressure and adjustable shower head. The room did lack a TV channel list so one had to hunt for shows and channels or wait for the built in guide to do its scroll.

"Average"

3
29/06/2017

Room needed a good cleaning: need to wash curtains and especially shower curtain! I went to the hot tub, which was lukewarm and never heated up. I was looking forward to relaxing in the hot tub. The breakfast was normal for hotels. Just an average hotel. Not bad, not great.

"Weekend Getaway"

5
17/06/2017

We always stay here when we go to Bowie for Trade Days. It has always been a good stay. The breakfast is always good and many people are there enjoying it when we go. The Hot tub and swimming pool are nice to relax in also.

"Exceptonal employees"

5
16/06/2017

although the bed needs replaced tha staff an appearance were exceptional! I was impressed with their level of caring and how much they all seem to love their job, a few rowdy guests you could do with out and a mattress upgrade would be a perfect place to stay!!

"Room Stay"

5
05/06/2017

The room was great. The Beds were great and the bathroom was well stocked and clean. Did not care for the breakfast. the Bacon was too thin and the microwave did not work for me it may have been ok but I could not get it to work.

"Bowie TX hotl"

4
30/05/2017

Pretty good value. Very nice staff. Needs improvement with their free bkfst items offered and more comfortable mattresses. Bathroom lighting needs to be brighter. Overall I'd go back as it's very convenient for my visit with nearby family.

"Trip California"

5
29/05/2017

Made a trip to see our son in the Air Force. The trip was not uneventful but our stays in your motels were great for overnight stops after long daily drive, usually around 450 miles. I am 80 years old and needed these stops.

"Great place to stay"

5
25/04/2017

We stayed here during a baseball tournament and we were very pleased. The staff was very, very helpful and kind. The free breakfast was great!! Eggs, sausage, biscuits and gravy, potatoes, cereals, bagels, waffles and drinks. The rooms were updated and clean. The bed was very comfortable. The location is excellent and I highly recommend staying here if ever in the area.

"A nice hotel for a tiny town"

5
24/04/2017

Staff is fantastic. Rooms and lobby were very nice. Pool area for kids very well done. Overall for a hotel out in the middle of Texas it was very nice. Staff were great. Very friendly and attentive. Breakfast was well done. If you have to stay in Bowie or just looking for a break from a long drive I recommend this hotel.

"End of spring break"

5
19/03/2017

We called and nancy took care of us. Treated us all good. Me and my five grand babies. The pool was awesome. Nancy treated us great. Was an awesome night to end spring break. So much better than our stay last year. Great job will tell everyone

"Awesome! Excellent Breakfast and Service!"

5
15/03/2017

Very kind staff. Rooms were clean. and Service was exceptional! Will be happy to stay again. Location was convenient. Room was big. Cooperated with my chaotic schedule and offered the most hospitable customer service I have witnessed in a long time. Thanks for the enjoyable stay!

"No to BW in Bowie"

2
15/03/2017

I was there for a funeral. I was definitely mistreated by the staff and it was not dealt with by the management. I did not feel safe staying there, knowing that the staff would walk in the room when they knew I was in the room. The customer should not suffer insult and embarrassment because hotel staff does not communicate with each other. The room we checked into the first night was not clean. It was also a more expensive room than we had asked for. They gave us no compensation for our inconveniences.

"there are better places to stay"

2
12/03/2017

girls at front desk not very professional, to much body art, cigarettes on desk, slow ,not sure sheets were changed from previous occupant. you can look around and tell things are not taken care of in the manner they should be.

VISHAL P, General Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Sorry that your stay with us was not up to your satisfaction. We hope that in the near future you will give us the opportunity to serve you again in the future.

"Just OK"

2
29/01/2017

Arrival check in was very good and pleasant. Room was of good size and quiet. Upon looking around the room found dirty wash cloth hanging from shower curtain. The smoke detector was inoperable due to missing battery. Bathroom sink plunger was missing so if you used the stopper in the sink you had to pry it up to drain sink .Tried to use the hot tub, but but too many soap suds were produced. Breakfast was good and check out was very fast and easy.

VISHAL P, General Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Sorry that your experience was not satisfying. We value your feed back and are pleased that you brought these things to our attention. We can assure you that we have gotten these things taken care of. Thank you again for staying with us and we hope that you will give us another opportunity to serve you in the future.

"Great stay!"

5
18/11/2016

Room was roomy and comfortable. The bed was comfortable and had a restful night. Especially liked having the sofa in the room. Friendly and helpful staff. The breakfast was lacking in flavor. Will definitely stay here again.

"STAY AWAY-DON'T STAY HERE"

1
20/10/2016

I had a horrible experience at Bowie-Best Western. There was no one at the Front Desk-had to wait 7 min. for the clerk to show up. Ist room-tv broken, AC broken 2nd room-internet intermittent, AC broken, dirty, stained carpet & furniture. noisy hallway They overcharged me by $37 from my online reservation. I brought all of these issues to the attention of the Manager. He said he would address the issues with his staff and refund my room rental. Surprise-It's been 2 weeks & he never refunded my money. My Advice-Choose Any Other Hotel!

"Don't stop, keep going"

2
23/09/2016

This hotel has not mowed their grass since last winter and it's Sept. Where you are suppose to walk your pet, the grass is so high they can't walk in it. Pipes are also laying around all over the pet walking area and there is no other place to walk them. The workout room has no air. Who wants to workout in a room that is over 90 degrees. Guess is you don't care to mow, you don't care about the hotel either.

"Clean, Friendly Newer Hotel"

4
22/09/2016

The Best Western in Bowie was perfect for a 1-night stay on a business trip. The hotel is newer, right off the highway and clean, with friendly staff. The rooms are bigger than I expected - especially the bathrooms. The bed was comfortable and the AC worked really well! The breakfast was ok, definitely stick with waffles, cereal or baked goods. The bacon was a little odd.

"Best coffee of my trip!"

5
19/09/2016

Spent a week traveling through Texas visiting small towns like Bowie. The hotel was right off the highway. Staff friendly and cookies before dinner. This Best Western was the nicest, cleanest that we stayed in. Best coffee in the morning too!

"Weekend visit with family"

5
12/09/2016

We have stayed here twice. Very satisfied in general. The service staff were most kind and helpful. For instance, the coffee maker in our room was not working (and they were unable to get it working), the manager on duty assured me that I could call the desk any time of day or night and they would deliver hot coffee to me. The hot breakfast is good and contains a good variety of food. The dining area is rather small so seating can be a challenge at certain times of the morning.

"Great place to stay"

5
01/09/2016

Wonderful staff. Very clean. The people go "overboard" to make your stay enjoyable. Older property that has been updated. Affordable. Pet friendly. We were there for a bike ride. They had a early breakfast. My grandkids had a great time in the pool. Will stay there again next year.

"Great facility for a small town."

5
28/08/2016

Very nice. Lots of folks here for the Hotter Than Hell Hundred Bike Ride at Wichita Falls, TX. Hotel started breakfast at 4am for those bikers. Very nice people, just like you expect when you are in a small Texas town.

"It was okay "

3
06/08/2016

Guest services were very kind. I've worked hotels for 3 years and I was very pleased. Only complaints would be about the room and the hot tub. King suite with a pull out couch. The pull out part is right in front of the air conditioner. I had to use 4 blankets bc of the location of the couch. The hot tub handle was very loose and is in an awkward spot for people trying to get in and out. My mother fell in to the hot tub because of this.

"Great Location & Friendly Staff"

5
05/08/2016

I checked in for a family reunion and the front desk staff was very friendly and helpful. I work in hotels so it is always nice to be greeted with a smile when I walk into another hotel. The rooms were clean and decently sized and breakfast was fresh and full.

"Nice hotel. Good service"

4
29/07/2016

We spent 1 night in this hotel and arrived very late. The room was nice and the staff was very friendly. They served a very good breakfast. The room was very reasonably priced. Access is just off the highway. I would stay at this hotel again.

"Strange attitude from check in clerk"

4
25/07/2016

They may insult you at check in. although my daughter in law had paid for our room in advance, we were asked for another credit card in case we vandalized the room or intended to steal anything. i have never experienced this in all my 75 years. i may be old and slow and handicapped, but have never been, nor will ever be, a thief or ever tore up anyones' property. this was insulting and did not leave a good taste in our mouth.

"Disappointing"

3
24/07/2016

Tiny pillows, a horrible sofa bed, and inconvenient access made this stop less than stellar. We had booked the room as a "just in case" place to stop and breakup the long drive home. We apparently missed some fine print related to the booking that "could be cancelled without charge" and were forced to use the room or pay for it anyway. The most disappointing BW we've stayed at. Pool was frigid, hot tub effervesced with too much chlorine and there were no towels. the reservation was for the three of us but only two towels in the room and they had "no pillows available for the sofa bed".

"Awesome experience"

5
15/07/2016

It's was awesome experience for me and my companions .. The staff was extremely mindful and cordial .. The most vital rooms were spotless cut .. Ac,fridge and microwave up and coming.. Pool was excessively astonishing .. !! Must run with your companions or family .. It's extremely close to downtown Philly .. Awesome administration !!

"Best choice in Bowie"

4
27/06/2016

The BW Bowie is a clean modern hotel off US287. It is somewhat inconvenient due to the traffic pattern but a nice property. The rooms are clean and comfortable with a nice seating and work area in the room. The bath linens are limited as they are staying with the "green" theme. Bath supplies; bath soap, shampoo etc are inadequate so bring your own and don't arrive before 3pm because they will charge you an additional fee to check in.

"Good value"

5
25/06/2016

Our stay was very nice. The best was the breakfast. The breakfast had a great selection, including scrambled eggs and bacon. The worst was the exercise room. It was too hot and the equipment needed servicing.

"Clean and Friendly!"

4
23/06/2016

Very Very friendly staff! The rooms were very clean and comfortable. They have wonderful satellite television. There is a coffee pot in the room. The bed was comfortable. The shower was hot. The buffet breakfast was good. I stay here every time I visit my grandmother in this area. They also have an indoor swimming pool as well as a fitness area.

"Amazing"

5
18/06/2016

Despite the fact that I had done my examination before our trek and had perused about their late redesigns, I was still pleasingly amazed by how extraordinary this motel was! The beds were new postherpetic, there were various outlets for every one of our gadgets, the spot was perfect and the shower was incredible! We were situated in a solitary story segment, as well, so didn't have any uproarious neighbors or smoking occupants underneath or above! Rested extraordinary and was extremely satisfied!

"Very Good Place to Stay"

5
13/06/2016

This hotel is very clean, the people that work their are very professional, helpful and nice. The pool and hot tub are awesome. We loved the beds and pillows! The shower was hot and steady! The breakfast was awesome. They had good coffee in the breakfast area. I don't think breakfast is served until 6 but we were up at 5am and breakfast was out and hot. We were glad to have something to eat after a stressful night! Thank the good people that manage and take care of the facility for us!

"On our way home"

4
09/06/2016

On our over night travel to Texas we decided to stop and rest before returning home ! We did not make a reservation just dropped in to the Best Western , we enjoyed great service comfortable, clean , fresh room ! Not over priced , breakfast was nice and hot and fresh . We have never stayed at a Best Western before but I will start taking a look at the chain a little closer through out our travels !!

"Comfortable Bed"

4
30/05/2016

Most comfortable king bed I've ever been on in any hotel. It even beat out the Wynn Hotel in Vegas! This hotel is basic but yet still updated and simple. Desk clerk very friendly like most Texans are!

"Two stars at best..."

2
24/05/2016

I stayed here for one night on 05/22/16 while on business. There isn't much to chose from in Bowie, TX! Cleanliness was the problem, especially the bathroom. Shower curtain was very moldy. The room needs to be updated. TV is an old non-digital type and reception was terrible. The bed was not that comfortable. It rained overnight and flooded the kitchen area. So much for breakfast! Wifi was poor. Might have been due to the weather outside. Overall, I don't think I will stay here again. Not that cheap either. Total with AAA discount and taxes was $91 for a king, nonsmoking.

"Beautiful...Clean...Wonderful Customer Service"

5
18/05/2016

The Owner of the company that I work with and I went a auto auction in Nacona ,Texas ans I was given the task of planning the trip by car from Tampa , Florida to Nacona , Texas ...so I made all of the reservations for the over night stays....I picked the Best Western in Bowie , Texas for several reasons... The location..the price... and the most important thing ...THE GREAT CUSTOMER SERVICE FROM DARLENE!!!!! She let me know in advance that we had FREE HOT BREAKFAST EVERY DAY ...they also had a pool , workout room and they were right on the Interstate...and the Best Western would be very easy to find...and she was right...Everything in that Best Western was perfect ...the room and the decor and beds were great ...the free breakfast was great and the customer service was 5 STARS ...It also was an easy drive to and from the auto auction.... THIS BEST WESTERN IN BOWIE , TEXAS is a #1 place to stay!!!!

"Comfortable hotel"

4
14/05/2016

Very comfortable hotel. Rooms are clean, beds are comfortable but in desperate need of better quality bed linens, very thin and worn as well as pillows! Breakfast was very good. Bed linens are my only complaint.

"Pillows...needs pillows"

3
14/05/2016

The hotel was nice over all, but pillows are horrible. My king size bed had 3 roughly 16" square pillows that were flat as a pancake. I called to the office to check the availability of additional pillows, and we told that they had none. I would rate this hotel much higher...but pillows are a HUGE sicking point with me.

"Incredible"

5
13/05/2016

Incredible lodging, was my first time here, my room was spotless the bed agreeable, staff was amicable, and we had an extraordinary night rest.We would stay again wen we are in the zone. Much obliged for the ideal sit tight. We cherish it, and we will come back once more

"Family Gathering"

5
02/05/2016

We were having a Family Gathering at Dessert Willow Ranch and stayed at Best Western Bowie Inn and Suites, in Bowie, TX. We could not have had a better staff at a hotel. So nice, pleasant, and helpful. Our rooms were clean and the bed was a little firm for me but overall we would go back.

"A birthday day present to two of my grand babies"

1
24/04/2016

I took my four grand babies there to swim in the heated pool and it was so cold their lips turned blue. A lady didn't like what my six year grand daughter had on so I got her a shirt. There are no dress codes posted, but there is a sign that says no drinks and the lady was drinking something in a coffee cup and her husband or mate was drinking a beer. Jessica didn't say anything to them about that. That was the front desk person. I felt like they were trying to get rid of my grand babies. It was a very bad experience

"one night business stay"

4
19/04/2016

A colleague who resides nearby recommended this hotel because of its cleanliness and location. I too would recommend it. The staff was very polite and accommodating. Room was very clean. Breakfast was below par, but that's not the reason one would stay here. The staff called me by name even when not presented with any paperwork or info that would prompt them to do so. They were extremely helpful otherwise. I could not close the curtains to block out the light from the parking lot but that wasn't bad.

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for your business, and taking the time to review us. We appreciate the opportunity to serve you and hope to see you again in the future.

"Good stay, one complaint"

4
15/04/2016

A good clean, pleasant stay. 200 characters are more than needed to review our stay. All was as expected of a middle class hotel. Exactly what we wanted and needed. All was good, but they were inflexible about our unused second night. Not even partial refund.

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for staying with us. We value all our customers and your feedback is important to us. Hope to see you soon.

"PROM WEEKEND"

5
11/04/2016

Great location, quiet, comfortable bed, fantastic breakfast items. Indoor pook and hot tub. Lobby filled with reading materials and big screen tv and sofas. AARP nightly rate is a great value. Close to downtown and Second Mon Trade Day grounds. Try to go see the new large BOWIE KNIFE on display.

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for your business, and taking the time to review us. We appreciate the opportunity to serve you and hope to see you again in the future.

"I'll come back again!"

5
29/03/2016

Very Nice and clean hotel. Flat screen TV's throughout. I Didn't try the breakfast, but the lady at the front counter made delicious cookies for everybody, in the evening when I checked in! Outside is clean, and well kept. They have a nice pool. And.......The lady at the front desk was very nice! Room was nice, clean, and had things I didn't expect......Microwave, Small Re fridge, big Flat Screen TV!. And.......a comfy bed. I'll come back again!

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for your recent stay with us. We hope next time you will get to enjoy our breakfast. We value all our customers and your feedback is important to us. Hope to see you soon.

"Overnight Stay"

4
24/03/2016

Nice Stay for family, near main highway - well done breakfast. Indoor pool, large mini-Frig. comfortable climate control rooms. Very good overall facility. We would love to stay at the suites again the next time we are passing through.

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for staying with us. We value all our customers and your feedback is important to us. Hope to see you soon.

"Business in Bowie"

5
19/03/2016

A fine Best Western Hotel used for restful evenings after working all day long. Not looking for anything to do but rest, read mail, do a little business over the internet, complete some billing and get a good nights' rest before repeating the whole thing the very next day.

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for your business, and taking the time to review us. We appreciate the opportunity to serve you and hope to see you again in the future.

"Business Mgr/Acctg"

5
13/03/2016

Headed in to Wichita Falls, Tx we realized there were no hotels due to a Tennis Tournament/Championship over the weekend. We finally found a hotel room in Bowie at the Best Western and it was CLEAN WITH A VERY COMFORTABLE BED. Would stay again! We did not have time for breakfast on our way out this morning but at the front desk they offered a Grab and Go Bag with a bottle of water, cereal bar, and a banana. Nice!

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for your recent stay with us. We hope next time you will get to enjoy our breakfast, but we are happy you enjoyed a grab and go bag. We value all our customers and your feedback is important to us. Hope to see you soon.

"great stay"

5
10/03/2016

this was a quick trip to bowie and Darlene, the receptionist was very accommodating getting my reservation set up, putting me on the floor I requested and having things ready. I had no problems with anything while there except the side entrance door automatic opener was no operating properly.

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for taking the time to review us. Also would like to thank you for bring the side entrance door to our attention. We have taken care of it. We appreciate the opportunity to serve you and hope to see you again in the future.

"Fine lodging"

4
06/03/2016

Just had a one night stay and found the Best Western to be clean, comfortable and quiet. Staff was courteous and helpful. Breakfast was scrambled eggs, the usual breads and waffles, cereal, typical for what I expect. Coffee, juice, a good selection.

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for your business. Your feedback is very important to us. We hope you will come see us again.

"Clean quiet and comfortable"

5
20/02/2016

This location was clean and quiet the staff was friendly and helpful. I stay in hotels with work appx 20-25 nights per month and when Best Western is an option I will stay there. Overall the service and quality of BW I find is more consistent and reasonably affordable.

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for taking the time to review us. We appreciate the opportunity to serve you and hope to see you again in the future.

"Nice Hotel in Bowie, Texas"

4
17/02/2016

If your travels take you to Bowie or Nacona, Texas, the Best Western hotel in Bowie is a great place to stay. The rooms are clean, the beds comfortable and the American breakfast enough to start your day.

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for your business. We hope to see you again in the future. We value the feed back so we may better serve you in the future.

"Weekend Getaway"

5
08/02/2016

We have stayed at this Hotel several times and have always come back to it. It is always clean and very nice people working there. We enjoy staying at this Best Western! It has a very nice indoor pool and a great fitness center. The Breakfast is always very good.

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for taking the time to review us. We value the feedback and hope to serve you again in the future.

"hotel accomodations"

5
07/02/2016

hotel was the nicest in Bowie. Nice swimming pool and hot tub, rooms clean and comfortable. We had 3 rooms, and all rooms were very nice. The breakfast at the hotel was included, and was also good. They had the standard help yourself buffet, but was fresh food.

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for your business. We appreciate the feedback. Hope to see you again in the future.

"Late Night Sleepover"

3
02/02/2016

The clerk was very helpful, pleasant and compassionate without being intrusive. The ceiling in our room had a very large area where it was apparent that there was water damage. The beds were comfortable. The breakfast was good for the type of items offered.

"Friendly staff - nice Best Western."

4
05/01/2016

Very good breakfast. Large rooms. Family lives in town so this newer motel was a much needed facility for Bowie. We were in a double room and my bed needed a comfort mattress top but other than that no complaints. Easy check in and easy check out. Will stay here again or recommend it to family and friends.

"MOLD IN BATH"

3
24/12/2015

This Best Western Hotel is very close to our family. There are few other hotels in the area. When this hotel was first open to the public, it was clean and attractive. However, our recent lodging has been less than acceptable. The mold around the shower and bath tube is disgusting! The use of bleach would fix the problem.

"comfort"

5
22/12/2015

we had a great experience even though we had to stay extra day due to business failure. The breakfast was very good and rooms were great. No problems whats so ever. The clerk spoke Spanish which surprise me . Very Polite and helpful Overall experience very good

"Nice motel!"

4
30/11/2015

Nice, clean motel with easy access. Continental Breakfast was fair/average, however, there were lots of options to choose from. There was only one waffle maker which resulted in quite a wait every morning. Business center printer didn't work and was out of toner.

"Enjoyment"

5
23/11/2015

Needed a respite from a crowded busy day of wedding. Found it at BW Bowie, TX. Thanks for the warm room, hot showers and ample towels. The breakfast selections were many and tempting and the coffee was HOT.

"excellent stay"

4
09/11/2015

Since this was supposed to be a one day trip and the weather turned bad driving up there, I just took a chance on getting a room for the night. Usually, the 2nd Monday weekend in this town there are not normally rooms available and they also were having softball tournaments from out of state in the town, so I was very lucky to get the room when they had so many out of state people staying there. I was very pleased and comfortable and felt extremely safe during this visit.

"Home town comfort"

5
08/11/2015

Plumbing issues caused us to have to vacate our home overnight. There are several hotels in our small town but we have looked for Best Western when we traveled so it was our choice here. I am currently on crutches and they were beyond helpful--even offered to fix my plate for breakfast. Smiles from them and from us too.

"Out of the way stay"

4
07/11/2015

Great personnel, Nice property, Breakfast was a little weak but OK. Social hour was a pleasant surprise. I would recommend and I will stay again in the future. Front desk check-in/out was quick & easy.

"Very nice room, lousy breakfast"

4
29/10/2015

Room was very roomy and well appointed and cleanBreakfast was very poor, "hot breakfast with poor meat product and no eggs. Very difficult parking lot if towing a trailer. Staff was friendly and relatively efficient.

"Nice Place"

5
15/10/2015

Stopped in for the night and had a wonderful experience. The front desk was very helpful with helping us find a restaurant and with other questions we had. The room overall was comfortable and clean. The pool area was very nice, waterfalls into the pool and after riding their the hot tub was especially nice. Right off the highway but close to several places to eat and fuel up for the next day.

VISHAL P, General Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-872-9595. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Vishal Patel Manager BEST WESTERN Bowie Inn & Suites

"Has potential but doesn't get there"

2
14/10/2015

When I walked in, I thought this would be great. Pretty paint, good furniture arrangement, . . . BUT the bathroom was a mess. The caulk job was so bad that it was entertwined with the mold growing. Too bad - evidently no regular cleaning staff. The few employees we saw were pleasant and helpful. Breakfast was fine. There was WiFi but it was slow. The walls were thin but the people in the next room kept their TV low. I would only stay again if I had to stop in Bowie - otherwise I'd go to another town.

VISHAL P, General Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-872-9595. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Vishal Patel Manager BEST WESTERN Bowie Inn & Suites

"Bowie Stay OK"

3
01/10/2015

Having stayed at this property before, felt like it was ok , as not alot of hotels in the area. Bed good and rates ok. Rooms need updating . Breakfast ususal offerings. ( sorry the coffee not too good). Would stay again though,

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 940-872-9595. Sincerely, Vishal Patel Manager BEST WESTERN Bowie Inn & Suites

"Needs updating"

3
25/09/2015

I have stayed at this hotel many times to visit family in Bowie. It has always been a pleasant place to stay, reliably clean and comfortable with competent staff. My recent experience was acceptable. The hotel is now in need of being refurbished, particularly in light of the rates charged.

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 940-872-9595. Sincerely, Vishal Patel Manager BEST WESTERN Bowie Inn & Suites

"Short stay"

4
11/09/2015

My husband and an Aunt & Uncle stayed at this hotel while in town for a funeral in Bowie, check in was smooth and the breakfast was okay. Coffee was nice and hot with a variety of creamers available. Would stay here again.

VISHAL P, Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-872-9595. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Vishal Patel Manager BEST WESTERN Bowie Inn & Suites

"staying was a pleasure"

4
24/08/2015

when I first got to the motel, there was a slight "hiccup" in my reservation. Since I have some disabilities, I always ask for a first floor room. The lady at the reservation desk was insisting I get either the 2nd or 3rd floor. I informed her that I had requested and was reassured when I called in my reservation to the motel, that it would be absolutely no problem putting me there. So the lady checking me in called the manager and spoke to him about what I wanted and that there were indeed notes on my reservation showing I requested the 1st floor since being disabled. The kind manager asked her my name and she replied with it. I believe since I've stayed there several times (no less than 6 times a year), that he remembered me and told her to put me in room 101. I had only requested 2 queen beds and a fridge and they had told me all rooms had a mini fridge and microwave, but much to my surprise, they put me in what I would classify as a small suite. It had a full size fridge, countertop with stovetop and a microwave!! I was afraid that being at the first room and next to the dining room might be a bit noisy but it was not at all! One of the best experiences I've had in quite a while and I've stayed in several other cities and motels this year and I can say with all honesty it was a pleasure staying at the Best Western in Bowie Texas. The staff were very friendly yet professional and the warm cookies that were offered me on Sunday evening was quite a treat. I have a couple more trips to Bowie coming within the next couple of months so I will indeed be staying there. The only complaint I would have was the WIFI was not very strong and couldn't do much on my laptop. But, perhaps it was just the room so it wasn't that big a deal. I'll try again next time I'm there. Here's gratitude and thank you to the manager and staff and I'll see you all soon.

VISHAL P, General Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-872-9595. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Vishal Patel Manager BEST WESTERN Bowie Inn & Suites

"Not the Best Hotel"

4
20/08/2015

We stayed here because it is the best hotel in Bowie. My father passed away and was from Bowie so we had the funeral there. The little girl at the front desk was friendly, but it was here first night by herself and she was very nervous. We get into the room and it has a very stale odor like someone smoked in it. Latter that night, I took my shoes off and the carpet was wet. It seems the air condition was leaking. Also you can tell there has been a lot of wear and tear on this hotel. The breakfast was ok. That being said it still seems to be the best place to stay in Bowie.

VISHAL P, General Manager at BEST WESTERN Bowie Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 940-872-9595. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Vishal Patel Manager BEST WESTERN Bowie Inn & Suites