habitación 1
habitación 2
habitación 3
Código ventaja

Best Western Hotel Albany Motel & Apartments, Albany

4.0/5  - basé sur 373 notations.
Cnr Frederick Street and Spencer Street, 6331, Albany, Australia - Ver el mapa
Best Western Albany Motel & Apartments - Vista Exterior El Best Western Albany Motel & Apartments se encuentra en el centro de Albany. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Con la mejor ubicación y las mejores vistas de la ciudad, el Best Western® Albany Motel & Apartments ofrece unas amplias y cómodas habitaciones para familias, viajeros corporativos, parejas y grupos. Gracias a nuestra reciente y progresiva remodelación de habitaciones, nuestro hotel ofrece a los viajeros una confortable y elegante decoración para su estancia. Aquí podrá encontrar una gran variedad de opciones de alojamiento que van desde habitaciones clásicas en la planta baja hasta habitaciones Premier con vistas al puerto en la planta alta, así como apartamentos con cocina y baño, suites familiares y suites con cama de matrimonio extragrande. El Best Western® Albany Motel & Apartments goza de una céntrica ubicación junto a las principales atracciones de la zona. Situado a solamente 200 metros del distrito de restaurantes y actividades de ocio y a 300 metros del Princess Royal Harbour, el nuevo y flamante Entertainment Centre y la terminal TransWA Bus. Nuestro hotel goza de una céntrica ubicación que le permitirá acceder con la mayor comodidad a la ciudad. Esta encantadora ciudad marca el lugar en el que los primeros colonizadores europeos pusieron el pie en Australia Occidental y cuenta con un extenso legado patrimonial con aproximadamente 50 edificios coloniales que hoy en día albergan museos, galerías de arte y restaurantes. Convierta nuestro hotel en la base para su próxima visita y recorra las bodegas locales, deguste las suculentas especialidades gourmet de los restaurantes y cafeterías de la zona o visite las numerosas tiendas de productos locales, galerías de arte, tiendas de antigüedades, mercados, zonas de acampada, parques y atracciones naturales de los alrededores. Albany es también una zona de paso de los movimientos migratorios de las ballenas jorobadas, las ballenas australes y las ballenas azules entre los meses de junio y octubre cada año. Nuestro cordial personal se encargará de reservar recorridos turísticos con precios especiales y le proporcionará consejo sobre las mejores atracciones locales. Hotel galardonado con el premio Excellence Award al mayor nivel de mejoras por parte de Best Western Australia en 2016.

Best Western

Hotel Albany Motel & Apartments

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Seguro
    Seguro

Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 373 huéspedes
NOTA EMITIDA
Excelente
97
Muy bueno
183
Normal
64
Malo
18
Pésimo
11
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
36
De negocios De negocios
72
En familia En familia
62
En pareja En pareja
153
En solitario En solitario
23
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Great Motel"

5
03/11/2018

Really nice motel/hotel, extremly clean, comfortable beds although hubby struggled with the pillows for some reason, nice crisp sheets and fluffy towels. We stayed in room 14 which is on the car park level as we did not want to carry our cases up the stairs as no lift but it was extremly quiet and really convenient to pop in and out of the car if you forgot something. Very powerful shower although our sink was emptying very slowly so may need some attention. There was a high level patio with table and chairs,Nespresso coffee making machine, kettle and fridge..All restaurants within easy walk, breakfast can be had just around the corner at La Gourmande or Kate's depending on what mood you are in. Great Indian next door called Albany. Lovely area, Anzac was great, Torndirrup national park was great. Albany has a really nice vibe to it and the locals are caring and very friendly. definitely worth spending a couple of days here.

"Great hotel; great location."

5
31/10/2018

Modern and well presented hotel with friendly staff, surrounded by some very good cafes and restaurants, this has a location to suit any visitor to Albany. Most of the tourist sites are within an easy walk from here, including the Heritage Park on Mount Clarence and the National ANZAC Centre, as long as you don't mind a bit of a walk.

"Large room and near town"

5
23/10/2018

very clean and nice hotel, large room size with comfy beds. i enjoyed my stay. Within minutes reach main street restaurants for our dinner and breakfast. We parked our car in front of our room, which made easy to unload our luggages.

"Best Western really the Best in Albany City Proper"

5
17/10/2018

I had to go to Albany for an overnight stay due to a Masonic function that I need to attend. I went there with my wife who accompanied me on a 5 hour trip from Perth. Upon reaching the hotel, we find it was just a stone throw away from the Masonic Center. We had a good rest before I proceeded to the function. First of all the front desk was looked after by a very efficient lady ( sorry I forgot her name ) and she showed us the way around the corner to our second floor room. It was a big room with one double bed and 2 singles. I pre requested extra pillows and they were there waiting. Room was clean and most importantly the toilet and shower were all spot on. Room amenities with coffee tea snacks are all in one cabinet. Room was spacious and you won't ask for more for an over night stay. Only downside I think was the sound proofing. We had a vey late night and thought of sleeping in the next day but you can hear the chambermaids voice. Other than that - everything is good.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear sistema888, Thanks so much for leaving a review and for giving us full marks! We are thrilled to read that you had such a wonderful stay with us and it was conveniently located to your function.. Thanks for mentioning how clean your room was. Our Housekeeping team work tirelessly behind the scenes to ensure that everything is spotless for your stay. We value your feedback and look forward to seeing you again soon.

"The value is inside the room and the location!"

5
11/10/2018

The room has the usual hotel/motel stuff. The bathroom is sparkling, modern and clean. Parking is well organised. The beds are new and comfortable after a long drive from Esperance something you look forward to. The room is deceptively spacious. You can walk to most of the inner city spots from the room. Laundry facilities are also available. Nothing to complain about. Will stay again if in Albany.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear maitreyaaugusta, Thanks so much for leaving a review and for giving us full marks! We are thrilled to read that you had such a wonderful stay with us. We appreciate you mentioning how clean your room was. Our Housekeeping team work tirelessly behind the scenes to ensure that everything is sparkling clean for your stay, we'll be sure to pass your comments onto the Crew. We hope you come back and visit us again next time you're in Albany:)

"Great location, clean rooms, helpful receptionist"

4
08/10/2018

Located so that the waterfront and main street of town are both a short walk, as are many places to eat. The rooms are nicely appointed, well presented and clean. The lady on reception when I arrived took time to inform me about an attraction of which I wasn't aware,

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear Mythaluk, Thanks so much for taking the time out to share your experience. It's great to read that you enjoyed your time with us. Our team love what they do and it's wonderful to read that it was reflected on the Front Desk with local attraction information. We'll be sure to pass on your feedback about the cleanliness of the Motel to the team, they work hard to ensure that the place is kept spic n' span and they'll love the feedback. We look forward to welcoming you back in the near future!

"Good value"

4
26/09/2018

We rented the family apartment , comfortably slept 5 of us in 3 rooms, with a good sized common area. There was a laundry with a clothes washer (no dryer) as part of the apartment - important for a travelling family! The apartment was clean if a little tired, beds mostly very comfortable (I scored a bag of rocks in place of a pillow the first night, but after replacing it all was well) and the staff friendly and helpful The hotel is also only 1 block from the main restaurant strip of town; really well located

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear FamilyTraveller1012, Thanks so much for sharing your experience. It's wonderful to read that you had a fabulous time with us and loved our spacious 3 Bedroom Apartment. We're pleased that our team took such great care of you, they will be pleased to know their service has had a positive impact on your stay. Thanks again for the feedback, we look forward to seeing you again soon!

"Close to town and clean"

5
23/09/2018

Nice, clean motel and there was a heater as well in the room. Bathroom was clean (shampoo and shower gel provided). No bottled water provided, but we brought our own drinking water (not sure if we can drink from tap). Very good location with just 1 minute drive from restaurants and shops. Will definitely come back.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear chailatte1, Thank you for the epic 5 star review! We truly appreciate the feedback. It's wonderful to read that you enjoyed your stay with us and that you will be back:) We look forward to welcoming you again soon.

"Great location"

4
17/09/2018

Nice large very clean comfortable room, harbour glimpses from balcony. Extra blankets and air conditioning were welcome as very cold weather. Good parking. Very polite staff at reception. Enjoyable overnight stay.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear Theresa B, Thanks so much for taking the time out to share your experience. It's fab to read that you enjoyed your time with us. We'll be sure to pass on your feedback about the cleanliness of the Motel and friendly service to the team, they work hard to ensure that the place is kept spic n' span and they'll love the feedback. Thank you once again, we hope to see you back very soon:)

"Albany Stay"

4
10/07/2018

Just a one night stay, check in fast and efficient, room clean and comfortable, was really cold but aircon set to heat kept the room really warm, location is great we walked to restaurant for dinner, walked to breakfast and surrounds, would recommend to anyone.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear TLG072015, Thanks so much for taking the time out to share your experience. It's fab to read that you enjoyed your time with us. We'll be sure to pass on your feedback about the cleanliness of the Motel to the team, they work hard to ensure that the place is kept spic n' span and they'll love the feedback. Thank you also for the recommendation, we hope to have you stay with us again soon.

"Central location"

4
25/06/2018

We had a suite of two rooms for three nights. The rooms had been nicely renovated and were clean. It would have been better if we had an apartment as the second bedroom was off the main bedroom and the bathroom could only be accessed through that bedroom. The second bedroom was cold as it did not have a heater and it had no TV. The main room had sufficient heating for that room. Overall a pleasant and convenient place to stay.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear interested13, Thanks so much for taking the time out to leave a review. It's fabulous to read that you enjoyed your stay with us in our newly renovated clean 2 Room Junior Suite. As the description of the room type on our website states; Each suite offers two bedrooms and with a shared ensuite (walk through main room for bathroom access). If you would like more privacy next time we would suggest staying in either our 2 or 3 Bedroom Apartments with seperate bathrooms. Thanks again for the feedback, we hope to have you stay with us again soon.

"Great location, clean and well appointed rooms"

5
03/06/2018

Stayed here for our holiday, loved the fact that we could walk to town instead of driving. Cafe just down the road was great place for breakfast and other restaurants nearby. Rooms were comfortable, clean and good amenities. The WiFi was slow but as it was the same weekend as the vintage car races, it could be that we had competition using it. We were upgraded to a room with a view and were not disappointed.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear NonandDave, We're absolutely thrilled to read that your stay with us was faultless! Thank you for the 5/5 review. It's wonderful to hear that you loved our central location. Being just a short walk to all the action and amazing restaurants and cafes makes us the perfect place to stay to explore Albany. Thank you once again for the feedback, we hope to see you next time.

"Business Trip"

5
29/05/2018

Location is very central and walking distance to great restaurants. No need to use cabs if you plan on having a few drinks. Staff was friendly and helpful. Internet was slow but this was due to Telstra having problems. I will be back in June and looking forward to it!

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear steveluckin, Wow, thank you for the 5/5 review! We're absolutely thrilled to read that your stay with us was faultless. It's great to hear that you found our location ideal. We love our location too! It's only a stone throw to the action and a short walk into the town centre where loads of awesome restaurants and cafes awaits. We're excited that you're coming back in June, we look forward to welcoming you back:)

"Best Western Albany"

5
29/05/2018

Lovely updated modern room, quiet, lots of space. Close to great breakfast cafes and excellent restaurant in nearby hotel. Close walk to centre of main street and not too far from entertainment centre.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hello brs389, Thanks so much for taking the time out to share your experience and rate us a 5/5! It's wonderful to read that you enjoyed our spacious newly renovated rooms, they are the best in town. We love our central location, it's the perfect spot to explore Albany's best offerings. Thank you once again for the feedback, we hope to have you stay with us again soon:)

"Beautiful views"

5
15/05/2018

Stunning views from the balcony. Clean and good standard rooms. Good value.for money. Close to town and all amenities. Well worth staying here and would recommend to anyone whether it be business or pleasure

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear sim0nburke, Wow, thank you for rating us a perfect 5/5! It's wonderful to read that you loved the panoramic views across Albany Harbour from your balcony, our Harbour View King rooms are our favourite. Thanks for mentioning how clean your room was, our Housekeeping team work tirelessly behind the scenes to ensure that everything is spotless. We appreciate your feedback and recommendation, we hope to have you stay with us again soon.

"Great stay"

5
15/05/2018

The room was clean, modern and good quality for the price. It is located close to restaurant's and shops. Short walk down the road to some nice bars. Lovely staff. Great stay I would come again. Recommend.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hey Emma H, Thanks so much for leaving a review on Tripadvisor! It's wonderful to read that you enjoyed your stay with us and the service received from our friendly team. We look forward to welcoming you back again real soon.

"Best place in Albany to stop"

5
15/05/2018

Very clean rooms. Walking distance to the bars cafe and restaurants. Perfect location for the centre of town. You can just park your car up and explore. Nice coffee machine perfect for morning coffee.

"Clean room, comfortable beds, central location"

5
26/04/2018

Stayed here for 3 nights, the room size is quite big. The room is modern style and clean. Bathroom is also simple but modern, most importantly it is clean. Location is very central, we took a walk to go accross the entertainment centre and had a look around the city centre. The location is very convenient with cafes and restaurants nearby. Staff at the reception were friendly, room was serviced everyday. After spending time around in Albany, We always came back to a nice, clean and neat room to rest.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi Megahwaty T, Thanks so much for leaving a review and for giving us 5/5! We are thrilled to read that you had such a wonderful stay with us. We appreciate you mentioning how clean your room was. Our Housekeeping team work tirelessly behind the scenes to ensure that everything is spotless. They get a real boost when reading comments like these so thank you for the feedback. We hope to see you next time.

"Great accommodation in the Centre of Albany"

5
18/04/2018

We needed a secure, comfortable and central location for an overnight stay. BW proved to be the perfect choice. Clean comfortable rooms, and secure onsite parking. The receptionist was friendly and very knowledgeable. I'll use this facility again

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear miclevk, We are pleased to hear that we proved to be the perfect choice:) Thank you for mentioning our spotless rooms and the service received from our team. We are incredibly lucky to have staff who love taking care of people, they will be pleased to know their service has had a positive impact on your stay. We appreciate your feedback, and hope to see toy again next time.

"Top Marks with Thanks"

5
09/04/2018

On a getaway around the south west we'd pre-booked motels along the way. But a family emergency back home meant we had to return home. On making a last moment cancellation we were thrilled and extremely thankful to management for a full refund. Their understand was wonderful in stressful situation and we will certainly be rebooking and making a special trip to Albany to catch up with staff and enjoy their motel. Thank you Best Western Albany!

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear Jan D, We are sorry you had to make a last minute cancelation! Our team were happy to help and offer a full refund, they will be pleased to know their service has had a positive impact. It's wonderful to hear that you will be coming to visit us, we look forward to welcoming you soon. Thank you for the feedback

"Long weekend, good location"

4
06/03/2018

Stayed over the long weekend. Great location in town to stirling street cafes and pubs and short walk to York Street and entertainment Centre. Room was quiet and comfortable. Staff were friendly on check in and out. No restaurant at facility but breakfast pack in room available for extra cost.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi there TMM818, Thanks so much for leaving a review and sharing your feedback. We are delighted to read that you had such a wonderful long weekend stay with us and found our location ideal. We love our location too! it's only a stone throw to the action and a short walk to trendy cafes, restaurants and the Albany Entertainment Centre. We hope to welcome you back again soon.

"Nice central place to stay"

4
02/03/2018

quite a nice room with a reasonable view over king George sound, comfortable and reasonably quite close to restaurants and cafes so you dont need to drive for dinner or breakfast if you dont want to also has a microwave

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear Ruth T, We are happy to hear that you had a wonderful stay with us and found our location central. It's only a stone throw to the action and a short walk to many cafes and restaurants to choose from. Thank you for the feedback, we hope to see you soon.

"Summer stay"

4
25/02/2018

Check in staff were very helpful when it turned out i had book b the wrong night, family unit was an olde r style I unit but was lean and well presented. Would happily stay next time we stay in albany

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear Mark S, We're absolutely thrilled to read that our team welcomed you and were helpful upon your arrival. It can be tough when you've travelled such a long distance, a smile and a warm welcome makes all the difference. Thank you for the feedback, we hope to have you stay with us again soon.

"Great place to stay in Albany"

5
21/02/2018

We had a 2 room apartment and it was lovely and bright and contemporary. It had a little area for making your own breakfast, great big bathroom. It was a great location close to the town centre. Can't fault my 1 night stay. Wish I had booked 2.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear TourismProfessional, Thanks so much for leaving a review and for giving us full marks! We are thrilled to read that you had such a wonderful stay in our spacious 2 Bedroom Apartment, and found our location ideal. We love our location too! it's only a stone throw to the action and a short walk into town and popular attractions. We look forward to seeing you again soon.

"Good Value"

4
16/02/2018

We found the Best Western to be a well located venue close handy to the city centre for our stay in Albany. The staff were efficient and helpful in all our dealings. The room was clean, well appointed and comfortable. All in all, good value for money.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear Lindsay M, We are delighted to read that you enjoyed our convenient central location and the service received from our team. We are incredibly lucky to have a wonderful team full of people who genuinely enjoy looking after people. We encourage our team to be themselves and have fun while they are on shift as we know that it has a positive impact on our guests experience. Thank you for taking the time to share your experience with us, we hope to welcome you back again net time.

"Great place to stay"

5
08/02/2018

I was recently in Albany for work and decided to stay here as it is so close to the main part of town and I didn't need to drive to go out for dinner. Extremely happy with the room! It was simple but very clean and had everything I needed! The staff were helpful and friendly and the location was very quiet as well. I will stay here again next time I'm in town!

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear tsmith848, Thanks so much for taking the time out to share your experience and rate your stay a perfect 5/5! We are pleased to read that you had such a wonderful stay with us. Thanks for mentioning how clean your room was. Our Housekeeping team work tirelessly behind the scenes to ensure that everything is spic n' span for your stay and they will love reading this comment. We are looking forward to seeing you again soon.

"Small rooms"

1
03/02/2018

Only a few rooms with view and balcony. Billing complicated, tiny bathrooms, no breakfast available. Had a previous stay with no hot water received no apology ,not enough parking , load noise from near-hotels. No kitchenette no microwave no sink , had to fill kettle from shower, if you don't get a balcony it is like a dark tiny box.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear peter w, Thank you for taking the time to share your experience with us. We do apologise that your stay did not meet your expectations. It sounds like you booked one of our standard Classic Rooms. If you would like a kitchenette be sure to stay in our King Spa Suite, 2 Room Junior Suite or our Apartments which has a fully equiped kitchen. We hope to have you stay with us again soon.

"Fantastic renovated rooms and great location.. "

5
03/02/2018

We traveled to Albany for a family holiday and chose this this motel due to its central location and on recommendation by others. Our room was perfect! Nice and modern furnishings and so clean and fresh..the second bedroom was perfect for our girls to share and the beds were so comfy. We loved that we had a table and chairs to eat at if needed but the location of the motel was so good we were able to walk to places close by for any meals.. the staff were friendly and our room was serviced daily to a high standard. Was a great base for us to explore the gorgeous surroundings of Albany. We will definately stay there again.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear zahre, Thank you for taking some time out to write a review and share your experience with us on Tripadvisor. We're absolutely thrilled to read that your stay with us was faultless. AtBW Albany, we believe that it's the little things that make a stay memorable and it's fabulous to read that we've managed to provide you with a perfect stay. Thank you once again for the excellent feedback, we look forward to welcoming you back next time.

"excellent apartment with nice view of habour"

4
29/01/2018

Stayed with another couple in a two bedroom apartment. plenty of room and beds were very comfortable. Small kitchen but a decent living area with TV. Reasonable value for money and away from the hotel rooms which are further down the road. You attend the main hotel to pick up your keys.

"Pleasant stay"

4
04/01/2018

This little gem in the heart of Albany is a older style motel with modern, newly refurbished rooms. The room was serviced daily and cleanliness was of a high standard. The property is close to shops and Albany Harbour and walking distance to local cafes, restaurants, and bars. There's plenty of on site parking which is also free of charge. Well worth considering the Best Western next time you're staying in Albany.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
DeanK_82, We are absolutely thrilled to read that you had such a wonderful experience with us. You're right, we are in the heart of Albany close to all the attractions.Thank you for mentioning our clean rooms, our team work incredibly hard to ensure that everything is spic n span for your stay and it's fabulous to receive this feedback. Thank you for the recommendation, we hope to see you next time.

"The Bedt Holiday in years!"

5
02/01/2018

Wow!!! I completely wasn't expecting such a brilliant holiday for my 2 boys and myself. We checked in for 2 nights and we were welcomed by a beautiful young lady at the front desk who told us all about the great things to do and see in Albany and where to eat. Our room was very comfortable, clean, quiet and heaps of room for all of us. The best part was the location, we walked around the town every night before and after dinner and felt extremely safe which is always my biggest thing being on my own with the boys. There is so much history and magnificent sights to see in Albany and having accomodation in the heart of the city just made it perfect. I rebooked when we left for next school holidays and we can't wait to get back. Thankyou Albany Best Western for the most perfect holiday we could ask for, I'm counting down the days until we get back. See you all again soon ??

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear Richelle G, Wow! Thank you for taking some time out to write a review and share your experience. Our ultimate goal is to create memorable experiences and it's fabulous to read that we have succeeded! We are delighted that you and the boys have rebooked for next school holidays, we can't wait to welcome you back.

"A good find"

5
02/01/2018

Clean & comfortable. Located right next to the best bars and restuarant Albany has to offer. Good shower. AC could be better but Albany isnt that hot anyway (even in tbe summer). My wife and I were very pleased with our stay.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi Brian A, It's wonderful to hear that you and your wife had a great stay with us! Thank you for mentioning our clean rooms, our team work incredibly hard to ensure that everything is spic n span for your stay and it's fabulous to receive this feedback. We hope to welcome you back again soon.

"Awesome spot "

5
01/01/2018

Stayed for a week over New Year. Had a two bedroom apartment which worked well. Easy walk to cafes and restaurants. Adequate free parking on site. Staff were super friendly. We didn't arrive until 2am which was no problem with the lock box system they have. We'd happily stay there again. Oh, and for the fit people, it's a nice 30 min walk up the (sometimes steep) hill to the Mount Clarence lookout and monument.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear Rod T, It's fabulous to read that you had such a wonderful stay with us, thanks for taking the time out to write a review. Thanks for mentioning the service received from our team. We are incredibly lucky to have staff who love taking care of people, they will be pleased to know their service has had a positive impact on your stay. We look forward to having you stay with us again soon.

"Pleasant stay in Albany"

4
29/12/2017

Don't let the exterior of this motel put you off, the interior was very clean, comfortable and well appointed. Bed was comfy, room and bathroom spacious and clean. Central location in Albany, with the marina and main street only being a short drive away, you can also easily walk to many nearby cafes etc. Would stay again if using just as a base as there is no pool or restaurant onsite but plenty of amenities nearby. Staff very friendly and professional.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hey Miss M, Thanks so much for taking the time out to leave a TripAdvisor post. We are thrilled to read that you had such an incredible stay with us. Thanks for mentioning the service received from our team. We are lucky to have staff who genuinely love taking care of people. Thank you once again, we do hope to have you sty with us again soon.

"Good place to stay"

4
27/12/2017

Good room with everything we needed, clean, good friendly service. Reasonable price. Comfortable bed, nice room. Close to the Terrace area which is convenient. Oh, so I need to say more for the review; I don't know, it's a good motel, what else should I say?

"Just OK"

3
25/12/2017

Great location in town and we stayed in a 2 bedroom for 3 nights. It was fine but not exceptional. Relatively bland clean but fully functional. Parking is a bit of a tight squeeze and just walk downhill for 2 blocks and you are hitting many of the the restaurants and cafes.

"They threw me in the dungeon"

1
19/12/2017

On check-in, the receptionist said she wished she could move me out of room 8. I found out why - room 8 is hidden under the stairs and basically has no natural light (no windows at the back either because the back is underground). It was an average motel room, two beds, a table, fridge, tv that can't play movies off a usb, wifi is unlimited but slow. The bathroom was fairly good with a walk-in shower. Doesn't really matter though because $142 is very expensive - the most that I've paid for a motel room this year yet room 8 is the worst motel room that I've been in this year (and it's mid-December so I can close the book now). I should have known better than to pay more than $100 given Best Western's reputation. Even if they cut the door into a circle and called it a hobbit hole, they wouldn't be fooling anybody. It's an embarrassment to the company and should only be used for hostage training for their employees.

"Location, location"

4
18/12/2017

The Best Western in Frederick St, Albany is neatly presented and perfectly located if you're without transport. It was an easy walk to the arts centre, various eateries and the main street. The staff member at reception was very helpful and efficient.

"Best to Avoid Western"

2
12/12/2017

Made an online reservation with Tripadvisor. Got to the hotel and reception was closed for the night! Contacted central help desk with posted contact number, after 7 calls and 90 minutes a security company came to open reception to collect keys for our room. At checkout time confusion reigned again, staff clearly had no idea what they were doing, took 30 minutes to pay and checkout. There are many better places to stay with personal service, Three Chimneys and Apartments on Spencer are outstanding.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear Pieter G, We would like to take this opportunity to apologise about your experience and we can completely understand your frustration. Unfortunately as your booking was made after the reception had closed at 19:00 we were unaware of any bookings that had come through. This experience is not at all indicative of our usual high standards of customer service. We will be raising this with the management team to avoid this from occuring in the future. Again, we do sincerely apologise for the inconvenience this must have caused you and thank you for the feedback.

"Always great!"

5
09/12/2017

This is the second time I have stayed here and the service and quality of the rooms is always top standard. In the heart of Albany and minutes walk from the main cafe strip and beach, I highly recommend thsi self contained apartment style stay for business or holiday trips.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi there AshRose21, It's so great to hear from our returning guests, thank you so much for taking the time to share your experience. Our ultimate goal is to create memorable experiences and it's fabulous to read that we have succeeded! Thank you also for the recommendation, we look forward to welcoming you on your next business trip to Albany.

"Excellent"

5
06/12/2017

The view of our room was very beautiful. The location of this motel is very close to lots of restaurants. The manager was very friendly and good welcoming. The service of the motel was good as well. We had lovely weekend in there and we will recommend this motel to our friends as well. I hope we come to the Albany soon and see u again. ??

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear hengamir, It's so wonderful to read that you had a lovely weekend with us and would recommend our Motel. Yes you are right, our Harbour View rooms boast panoramic views across Albany harbour and the sunsets are unforgettable. Thank you for mentioning the service received from our team. We are incredibly lucky to have staff who love taking care of people, they will be pleased to know their service has had a positive impact on your stay. We hope you come back to visit us again soon.

"comfortable motel, good location"

4
02/12/2017

Rooms appear to have been upgraded recently, very comfortable, well located close to restaurants and the centre of town Nice comfortable beds, would stay here again. Parking a little tight and may not be near your room

"Loved it!"

5
01/12/2017

The staff were delightfully inviting and the rooms were extremely clean. The location of the motel is conviently a short walk from the Main Street, which was a bonus! I enjoyed my stay and I have to say I can't fault the accomodation or the staff!

"Fabulous comfort at the Comfort Inn in Port Augusta."

5
28/11/2017

The room was well appointed and very comfortable! Also, in a good location. We only had one night there but would definitely return. The staff were very helpful and friendly and it was spotless. Because of this stay, we choose to stay in Comfort Inns in other towns and cities.

"Overnighter"

4
27/11/2017

Very clean and comfortable. Shower flooded the bathroom floor, the screen was not low enough and/or the slope of the floor was wrong. Otherwise all was to expectation.We rode motorbikes and they were happy for us to park them out of sight on the paved area.

"Good location"

4
27/11/2017

The accomodation is in a great spot....easy walking distance to local eateries and a few watering holes. I wouldn't hesitate to stay here again or suggest to family, friends or colleagues. The rooms are spacious, clean and appear to have been renovated recently.

"Country comfort"

5
21/11/2017

A convienent location, to restaurants and shopping, with professional standards of cleaniness and comfort. The staff at reception and room servicing were friendly and most obliging. The room facilities are of a very high standard when measured againist those within capital cities.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear kev_payne2, Wow! Thank you for leaving us such great feedback and rating us 5/5! We're absolutely thrilled to read that your stay with us was faultless. We believe that it's the little things that make a stay memorable, so it's fabulous to read that we've managed to provide you with a perfect stay. We're also pleased that our staff took such great care of you from once you checked in. We're lucky to have a wonderful team full of people who genuinely enjoy looking after people. They will be pleased to know their service has had a positive impact on your stay. Thank you once again for the terrific feedback, we hope to see you again soon.

"Weekend in Albany"

4
20/11/2017

An ideal spot, close to cafes, hotels and shops on Stirling Place. It was clean, however as with a lot of motels there were only cups for coffe and tea, not mugs. I would recommend this place however a laundry on site would have been handy.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi hams1965, Thank you for leaving a review and rating your stay with us on TripAdvisor. It's wonderful to hear that you enjoyed our convenient central location and clean rooms. Our Housekeeping team work tirelessly behind the scenes to ensure that everything is spotless for your stay, they'll be pleased to read your comments. Thank you for the recommendation, we hope to see you next time.

"Wonderful weekend away"

5
20/11/2017

Such an easy convenient place to stay. very comfortable, spacious and walking distance to everything we needed. It was very clean and tidy and the room service was excellent. The people on the desk were always helpful.

"Great spot"

4
13/11/2017

Overall hotel was clean, tidy and neat. Staff were friendly on check in and check out. Overall great value for money. Close to many eateries and pubs. Walking distance to town centre. Car parking adequate.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi there juliegriffiths, Thank you for taking some time out to write a review and share your experience. We're delighted to read that you loved our spotless rooms and our team took great care of you when checking in and out. We are incredibly lucky to have staff who love taking care of people, they will be pleased to know their service has had a positive impact on your stay. Thank you for the feedback, we hope to welcome you back again soon.

"Albany Business trip"

4
13/11/2017

Close to town, alaways very clean and tidy with a beautiful view, always enjoy staying here to its location close to town. Staff are friendly and helpful. The stay was pricier than previous visits though.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi timbo1917, It's always a pleasure to hear from our regulars, thank you for the review! We're pleased that you enjoy our clean and tidy rooms, our Housekeeping team work tirelessly behind the scenes to ensure that everything is spotless for your stay, they'll be pleased to read your comments. We love our location, and glad you do to. We're just a re short walk into town, restaurants, cafes and other popular attractions in Albany. Thank you for the feedback, we look forward to welcoming you back on your next business trip.

"Neat, Clean & Quiet."

4
31/10/2017

This a very nice Motel. It is situated a little out of town but that should not be a problem. Rooms a quite big, very clean and neat, with all that is needed. Complimentary Water is a real positive. Would definitely stay again, and recommend it. Only drawback, like many other motels, these days, no Breakfast.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi Elsie15882, Glad to hear that you found our motel to be spotless. Our Housekeeping team work tirelessly behind the scenes to ensure that everything is perfect for your stay, they'll be pleased to read your comments. Thank you you for the review and for the recommendation, we're excited to read that you will definitely be back. We look forward to to seeing you again soon.

"Excellent accommodation"

5
23/10/2017

Offered early check on when we arrived beautiful staff so very helpful never had a problem with anything room was amazing stay was very relaxing, checked out with no problems staff always had a smile on their faces.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hey guest471, Thanks so much for taking the time out to share your experience with us. We're incredibly pleased to read that our team took such great care of you when you arrived early at our Motel. We always try to be flexible with our check in and check out times as there is nothing more frustrating than rocking up to a Motel only to find that you have to wait for hours to access your room. Thanks for mentioning the service received from our staff, a smile and a warm welcome makes all the difference. We hope to see you next time.

"Great location"

4
14/10/2017

If you want to stay in the town centre in Albany near cafes and harbour etc, this offers a great location with lovely views of the bay and comfortable rooms . Easy walking to bars and shops and helpful staff

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi Simon W, It's fabulous to read that you loved our location! We are perfectly situated to explore Albany, being just a short walk to the main attractions. Thank you for mentioning our wonderful staff, we're pleased to know that they took great care of you throughout your stay. Thank you for taking the time to rate your stay and share your feedback, we hope to see you again next time.

"Holidays"

4
12/10/2017

Was a centrally located Motel in Albany, clean tidy rooms. Close to main street and main shopping area, short distance to Anzac centre, which is a must visit, Whaling centre was also great. Was only a short trip to The Gap and Natural Bridge which had spectacular scenery. A must to eat at is The Emu Point Cafe, great food and friendly staff.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi there brockw356, Thank you so much for choosing to stay with us on your holidays! It's awesome to read that you loved our central location, we are just a short into town and conveniently located to many other popular attractions. Thank you once again for taking the time to share your experience, we hope to welcome you back again next time.

"Good Value"

4
11/10/2017

We stayed in one of the three flats (apartments) which are diagonally opposite the motel. We had views of the sea and convention centre and wharf precinct as well as the wind farm in the distance. Would have been a great view without the power line junction right out the front. The unit was older but comfortable with two bedrooms, bathroom, lounge and kitchen. We also had access to the laundry which was free and has a decent washing machine and dryer. Not sure if laundry facilities are available to the motel guests. The apartments are closer to the bottom of the hill than the top so not too much of a rise when walking about town. They are self servicing. The motel does offer a continental breakfast. It is central to everything; the wharf, entertainment centre, shopping and some of the pubs and restaurants. Staff were very friendly during the check in and check out process and were knowledgeable about Albany and surrounds. Traffic noise was a bit of a problem and it is near a working wharf.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear 542Jane_R, We're pleased to hear that you enjoyed your stay in our 3 Bedroom Apartment and loved the beautiful views from the balcony to the harbour and the wharf. Thank you for mentioning the service received from our team. We are incredibly lucky to have staff who love taking care of people, they will be delighted to hear that their service has had a positive impact on your stay. Thank you for taking the time to share your experience, we hope to see you next time.

"Value for money"

5
02/10/2017

Staff were very helpful and friendly during the reservation process and when we booked in. We got a free upgrade and the rooms were exceptionally clean. The position is quite at night and very close to all amenities. Would recommend this place.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi Jennifer L, It's awesome to read that our team took great care of you throughout your stay, even better when they even gave you a free upgrade! Thank you for mentioning how clean the rooms were, our staff go to great lengths to ensure that everything is spotless. Thank so much for the recommendation as well as the excellent feedback. We hope to see you again soon.

"Good location"

4
01/10/2017

In centre of town and close to shops and restaurants. Quite a steep location so carrying luggage from car and upstairs could be a challenge. Reception area took a little while to locate but service was okay.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hey Kerry T, Thanks so much for sharing your experience with the TripAdvisor community. It's great to hear that you had a pleasant stay and that you loved our location. We are perfectly located to explore Albany, being just a short walk into town, the harbour and many other attractions. Thanks again for the feedback, we hope to welcome you back again soon.

"Location, Location, Location."

4
29/09/2017

An old style style motel, with the 2nd and 3rd floor rooms having a view of the ocean, and small balconies. Rooms are a reasonable size, have a desk, and free wifi - not very speedy, but OK. The bathrooms have been refitted and have great walk-in showers. You can get breakfast delivered to your room if you pre-order the night before or there are "breakfast packs" in your room. Your coffee is a kettle and Nescafe - so not great - but The Store coffee shop right next to the hotel on Frederick opens at 8.00 am and you can get real coffee and breakfast! However, the motel is in an excellent location and you are just minutes walk from the central area with restaurants and shops.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi there A R H, Thanks so much for taking the time out to share your experience and to rate your stay. We love are location, and pleased to hear that you do too! You're right, we are just a short walk into town where you will find a variety of excellent cafes and restaurants to choose from. We are also walking distance to the harbour as well as other popular attractions in Albany. Thanks again for the feedback, we hope to see you again soon.

"Location, Location, Location"

4
28/09/2017

Easy walking distance into town and to nearby coffee shops for breakfast and restaurants for dinner. Small, but adequate rooms in an older building. It is very clean and the king-sized bed was comfortable. Rooms come with a television, hair dryer, mini-fridge and hot water pot for tea and/or instant coffee, and a few bathroom amenities. Easy parking right outside the rooms. On-site parking outside rooms.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi there spaqueen_9, Thanks so much for taking the time out to share your experience. We love are location, and pleased to hear that you do too! You're right, we are just a short walk into town where you will find a variety of excellent cafes and restaurants to choose from. We are also walking distance to the harbour as well as other popular attractions in Albany. Thank you for mentioning how clean the rooms were, our team work tirelessly to ensure that everything is spotless, they will be pleased to hear your feedback. We hope to see you again soon.

"Beautifull Albany"

4
27/09/2017

We loved our stay in Albany at the Best Western the room has not long been renovated.The 3rd level with views of the harbour were great the staff were very nice.The cafe's were close and Central to the CBD York Street for all the shopping and Restaurants

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear davidjmitch, Thanks so much for sharing your experience via TripAdvisor. It's awesome to hear that you loved your stay, we loved having you! Thank you for commenting on our newly renovated rooms, and our freindly staff. We're thrilled to hear that you enjoyed the beautiful views out to the harbour from your balcony, it is worth the extra. Thank you once again for the feedback, we hope to have you stay with us again soon.

"Good clean comfortable accommodation"

5
26/09/2017

Really enjoyed our stay - good, clean, comfortable and a very friendly welcome at front desk - we were in town for a conference and the rooms were great. Easy with parking right outside and the front desk team really made us feel welcome

"New within the old"

4
26/09/2017

The motel is an older style design from the outside and has a central courtyard area which the motel rooms overlook. and those on the third level are likely to have sea views but I didn't go up to take a look. Our room was on the second level in a corner and had no views but the room had been renovated and was clean and fresh as we entered. Queen bed and single bed with mini bar and all the usual fittings of TV, desk and seating were available if a little ordinary. The ensuite was also new and well appointed with good lighting and a great shower - always a plus. Renovations don't really attend to noise between rooms and we were unfortunate to have noisy neighbours which can be a hindrance in any motel. The position is great - a short walk to the ocean side of Albany with a good selection of bars, hotels and cafes to meet most tastes. Cost was very reasonable and the staff went out of their way to accommodate us for a second unplanned night. Suitable for singles, couples and families. No catering facilities means no in-room food but a breakfast 'pack' is available and pre-packaged in each room if wanted and reception will also offer a discount coupon of between 5 and 10% redeemable at some of the cafes on the sea-side and also higher up within the town. We used these both mornings at different venues both of which were very good. Having explored Albany over a few days, I think this motel is a good choice for central location and ease of access without having to drive everywhere.

"Business trip"

4
19/09/2017

Disappointed No Foxtel. A must for me to stay again. Location good Parking good Quiet location walking distance to many Resaurants. Staff very friendly, room ammenities reasonable. Could do with real milk instead of the plastic milk

"Mutton dressed as lamb!"

4
19/09/2017

I stayed for one night only on a recent work trip. I booked the accommodation as it looked really nice and modern in the photos on the website and the executive balcony room showed a view out to the water. Don't get me wrong, the accommodation wasn't bad at all and the reception staff were friendly and the bed comfortable, but the photos on the website were good ... much better than the reality which was actually a balcony overlooking the car park with a water view if you stood on your tip toes!

"Great location"

4
18/09/2017

We stayed in the family units across the road from the main residence. Thoroughly enjoyed our stay. Had a great view from the front of the unit. Only a few minutes to walk into the main street. Comfy rooms.

"Fantastic Location"

5
17/09/2017

A short overnight trip to Albany, only had 1 night here but i do wish i had longer. A very refreshing country motel. Room was lovely and bathroom was perfect. Everything was spotless. Will definitely be back, the next time will be staying longer. Very easy walk into town location was great.

"Close to town "

5
17/09/2017

First time we stayed here. You can walk to Main Street, which is York St. It's about 150 metre walk. Entrance where reception is, is on Spencer st. reception (Sarah) was very polite and helpful, giving us information on how to get to Emu Point and a restaurant on Main Street that our friends had booked. The room was spacious, clean and looks like it has been renovated. Only thing is we were near the stairway, so you can hear people talking outside, but that's not the motel's fault. The bathroom provides, shampoo, conditioner, soap, sanitary bags, shower cap. Would I stay here again, definitely. Thank you Best Western and Sarah for a wonderful stay.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear Lulufluff, Thanks so much for sharing your experience on TripAdvisor. It's fabulous to read that you enjoyed your stay with us. Thanks for mentioning the service received from our team and especially Sarah. We are incredibly lucky to have staff who love taking care of people and they get a kick out of reading when their service has had a positive impact on your stay. Thank you for the wonderful feedback, we hope to see you next time.

"Disable room what a joke"

1
11/09/2017

Booked disable room found the bathroom door undersize could not get wheel chair through door had to go to Maccas to use the toilet what a joke they should not be allowed to advertise it as a disable room, door to small vanity not accessible in chair not correct grad rails at toilet just a joke, it is not a disable room just a standard room

"A good place for a business traveller"

4
11/09/2017

Stayed one night in a king bed with balcony. comfortable but quite small room, but nevertheless perfectly adequate for a quick business trip to Albany. motel is close to the Earl of Spencer hotel which is a good spot for a beer and dinner.

"Albany city centre"

5
11/09/2017

Beautifully presented and clean.The mini bar was reasonable and they even provided decaf coffee. The television programmes were extensive so a perfect stay.I would recommend it for business or pleasure.

"Great location"

4
07/09/2017

Walking distance to town. Staff were very helpful. Easy parking for guests. Lovely, neat room. Bed was comfortable. Only slight complaint, bathroom door squeaked but was told that it will be attended to after we left and the exhaust fan was noisy.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi 200tongw, Thanks so much for taking the time out to leave a TripAdvisor review and to share your experience with us. We love our location and glad that you did too. We are just a short walk into town where you will find hip cafe's and restaurants, as well as other popular must do's in Albany. Thank you for bringing the door and exhaust fan to our attention, we have had our maintenance team to repair the issue. We value your feedback, and hope to see you again soon.

"Typical average Best western"

3
05/09/2017

Stayed here with friends whilst passing through Albany. It is clean and spacious in the apartments we stayed in so no complaints there. The location is pretty good as it's quiet and a little out of town but within easy walk down to the cafes and pubs on the water or the main part of town. Good Tele with Foxtel and a full kitchen in the apartments we stayed in if you were planning on cooking. All up quite nice and friendly staff.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hey there Andrew M, Thanks for taking the time out to leave a TripAdvisor post. Our Housekeeping team will be thrilled to read that you found everything spotlessly clean during your stay with us. They work tirelessly behind the scenes ensuring that everything is perfect for your stay and they love reading comments like these. We love our location and glad that you did too. We are just a short stole into town as well as the harbour and many of Albany's popular attractions. Thanks again for the feedback, we look forward to welcoming you back soon.

"bad place to stay"

1
29/08/2017

its looking tired no breakfast facilities except for a box of rubbish for 12 dollars staff attitude very poor people should not be in business we stayed in 14 different motels in WA this by far the worst by FAR

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
DougandJudy C, Thanks so much for your feedback. At Albany Motel & Apartments, we love receiving all types of feedback - the good, the bad and the ugly as it helps us to identify areas that we can perfect within our business. Firstly, we would like to apologise that you didn't receive good service from our staff, I find it very surprising that our team were jaded and weren't giving out smiles as they are usually happy to take care of people. We are sorry that your stay was less than perfect, we will be sure to follow up on the comments made with the team.

"Spacious, Uncomfortable Apartments"

2
25/08/2017

With a single undersized and noisy split system air-con in the living room we were left to shiver in the bedrooms and 1980's era bathrooms. No space heaters hidden away in cupboards either. If you need space and the weather is pleasant they might be ok. Otherwise, try somewhere else.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear pmaraun, Thank you for taking the time to leave a review. We are so sorry to hear that our split air-conditioner didn't keep you warm during your stay. We are in the process of renovating and updating all of our air-con units in due time. Again we are sorry that this impacted on your stay, we do hope to have the opportunity to welcome you back again soon.

"Roomy apartment with a great view"

5
24/08/2017

I stayed in the two bedroom apartment with great views overlooking Albany and the coast. Roomy apartment with kitchen and living room facilities. Great for a family or people wanting to share. Walking distance to the main drag for great food options.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear aaronhK1481KP, Thanks so much for leaving a TripAdvisor post and for rating your stay a perfect 5/5! It's wonderful to read that you had a great stay with us and that you enjoyed our spacious 2 Bedroom Apartment. You're right, our rooms have spectacular view overlooking the harbour, it's wonderful to hear you enjoyed the views. We hope to have you stay with us again sometime soon.

"Central Albany - Location"

4
22/08/2017

Stayed one night, within walking distance of York and Spencer Street and its cafe's and coffee shops. Very convenient, clean, neat and tidy. rooms are small but well appointed and it was a cold night but the reverse cycle air kept the place warm.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear PerthDownunder, Thanks so much for taking the time out to share your experience. It's fabulous to read that you enjoyed your stay with us and loved our location, we do too! We are in the heart of Albany, being just a short stroll into town and many other popular attractions in Albany. We hope to have the opportunity to welcome you back again sometime soon.

"Pretty Good! Missing some basic needs though."

3
22/08/2017

The most renovated room I stayed in during my last trip away. However the shower didn't have a door in room 3 which meant the water flooded the bathroom floor which was angled towards the toilet where there was no drain...meant I had to keep using the floor mat after every shower to suck up all the water. Other basic problem was the door seal to the room. It wasn't there, which meant keeping the cold air out proved difficult without having the heater pumping the whole night.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi Emilio E, Thank you for taking the time to leave a review. It's wonderful to hear that you enjoyed your stay and our recently renovated room. We appreciate you bringing the shower and door seal to our attention, we will report to our maintenance department for assessment. We appreciate the feedback, we hope to welcome you back soon.

"Excellent stay"

5
18/08/2017

Would recommend best western to all my friends. It is central to all amminetys lots of eating places and hotels within walking distances. 5 min walk to the main street good location would stay there again.

"Central and comfortable"

4
13/08/2017

My room is spacious, comfortable, and well lit. The motel is very central, one block away from the main street. There is no restaurant, but several eating options are nearby. If you are on the second floor, you can access your room without climbing stairs by entering on Frederick St. (The main entrance is on Spencer St.)

"Goog"

4
31/07/2017

The room was nearly renovated and well appointed. No restaurant but eating options very close just a few minutes walking distance. Continental breakfast option supplied in the room for your own convenience. Parking was sufficient.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear 380peterhh, Thanks so much for taking the time out to share your experience and to rate your stay. It's wonderful that your enjoyed our newly renovated rooms, we have spent a lot of time into redesigning our new rooms, so it's great to get some feedback form our guests. We hope to welcome you back again soon.

"nicely updated motel with spacious room and nice fit out"

5
26/07/2017

Pleasantly surprised. Not being disrespectful but you don't expect much from small motels and this was very nice! I stayed overnight for work duties. It is in the heart of Albany and an easy stroll to York st (2 mins) and the Entertainment Centre (3-4 mins). There are a number of cafes and eateries just around the corner. Im not sure when it was renovated but it has been nicely done. spacious room with good free internet. limited country TV stations as you get in rural WA. The only very mild issue is that the bathroom window has a port for fresh air but in Albany, it means the bathroom is freezing so shut the door when you got to bed or you will be a bit chilly when you wake!

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hey there AussieHrvat, Thanks so much for giving us full marks! The team at Best Wester Albany put a lot of time and effort into making sure that everything is perfect for your stay and it's fabulous to read when we've got it right. We're pleased to hear that you loved our location, we are in the heart of Albany being just a short walk into town and many other popular attractions. It's excellent to read that you were pleasantly surprised with our motel, we have just recently renovated the rooms which has given the rooms a tasteful modern feel. We hope to see you again soon.

"Thank you"

5
18/07/2017

Comfortable, clean and well appointed room. Was a business trip, but enough space to turn it into an overnight family holiday (2 adults, 2 kids) which we all enjoyed. Pleasant and helpful staff at reception. Convenient location. Thank you all kindly.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi 246trevorj, Thank you for taking the time to post a review and to share your experience on TripAdvisor. We're thrilled to hear that you enjoyed your business/family holiday. Thank you for mentioning the service received from our team. We are incredibly lucky to have staff who love taking care of people and they get a kick out of reading when their service has had a positive impact on your stay. It was an absolute pleasure to have you all stay with us, we hope to welcome you back again soon.

"Disappointing wake up call"

3
18/07/2017

My husband and I booked the executive king room and the classic twin for our family of 4 for a 3 night holiday, the rooms were good, but was very upset when on our second morning we were woken up at 8.15am by a jack hammer from a renovation of the room below us. On complaining I asked if it would be the same the next morning I was told sorry and no. But yes at 8am the following morning we were woken by chiseling and banging of the walls below. Will think twice before booking again, as I think a heads up on renovations would have been nice, or don't start work so early during school holidays.

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear Travelingout, Thank you for taking the time to post a review and to share your feedback. We are terribly sorry that you were woken up by the renovations, we stopped work at 8:30 and commenced again at 10:00 on the first morning after you had advised us. We didn't think there would be any noise on the Saturday morning, again we do apologise. Nonetheless we do appreciate your feedback, we will be more aware of the noise and notify our guests if we expect any disturbances. We hope to have you stay with us agin soon.

"Great Views and Location"

5
11/07/2017

Excellent room and service, completed our family holiday nicely. The room was self contained with enough space to relax with the kids. Central to everything in Albany, we had enough time to go into town to shop and eat and then organised our "tourist trips" to places such as the Whaling station, ANZAC centre, the Amity and the Gap with ease. Would highly recommend!

BWAlbanyMotel, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear nabbott2017, Thanks so much for taking the time out to post a TripAdvisor review. It's wonderful to hear that you loved the views and our location. We are just a short walk into town, the ANZAC centre and many other popular attractions making us the perfect place to stay to explore amazing Albany. Thank you for the recommendation, we hope to see you again soon.

"Great location "

4
08/07/2017

Typical Best Western type of accomodation; clean and comfortable. They had just revamped the bathroom which was very nice. Comfy bed. This hotel is in a great location, right next to Main Street and in front is a couple of pubs and great cafes. The bay is in walking distance too.

MotelAlbany, Manager at Best Western Albany Motel & Apartments, responded to this review
Hey narellesinclair, Thanks so much for taking the time out to post a review. It's fabulous to read that you enjoyed our Best Western experience. Thanks for mentioning that the Motel was spotlessly clean. Our team in Housekeeping work tirelessly behind the scenes ensuring that everything is spic n'span for our guests and they love reading comments like these. Thanks again for your review and we hope to see you again sometime.

"MELBOURNE TO PERTH BY ROAD"

4
02/07/2017

overnight stay at the motel very clean and comfy room with an comfy king bed excellent lighting and heating and also a good shower with pressure .We had a balcony room. No breakfast or meals avail but breakfast packs at $12 are avail in room but also discount vouchers for cafes nearby are provided for breakfast its an easy walk into town and car parking easy. The rooms have recently been renovated and the staff very helpful in recommending places to dine. So we took their advice and had dinner at the White Star hotel just around the block. Very good motel to stay at and very close to everything all walking distance would stay again.

MotelAlbany, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi there EwhenandChristine, Thanks so much for taking the time out to leave a review. We're happy to hear that you enjoyed your over night stay with us and that you found our Motel to be comfortable and clean. Our staff go above and beyond to ensure that everything is meticulously cleaned, they will be pleased to hear your feedback. It's also fabulous to know that you enjoyed our convenient location, we are perfectly located to explore Albany. Thank you for your feedback, we're pleased to know that you would stay with us again, we look forward to your return.

"Clean and comfortable."

4
01/07/2017

Stayed here for one night in April 2017. The room was clean and comfortable. Spacious bathroom - good water pressure in the shower. Located in the older part of Albany and within walking distance of good restaurants, shops and cafes. Quiet location, away from main highways. Plenty of off-street parking. Would stay again.

MotelAlbany, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi there atholmes, Thanks so much for taking the time out to share your experience. It's great to read that you you had a pleasant stay and that you enjoyed our clean and comfortable rooms. Our Housekeeping department go to great lengths to ensure that everything is perfect for each guest throughout their stay. We're perfectly positioned for Albany exploring, being just a short walk into town where you will find great cafes and restaurants. It's wonderful to know that you would stay with us again, we look forward to welcoming you back.

"Holidays"

4
29/06/2017

Service staff are friendly and helpful. One of our electric kettle trip every time we use. The manager get the electrician to check within 10minutes. Very efficient. She also gave us a bottle of red wine for our inconvenience. So thoughtful. Rooms are neat and clean. Location is great. With all amenities and attractions are just within walking distance.

MotelAlbany, Manager at Best Western Albany Motel & Apartments, responded to this review
Dear CHIN YANG C, Thank you for taking the time to write a review and to share your feedback. It's wonderful to hear that our freindly stay took great care of you and that they were able to fix the kettle quickly. Thank you for mentioning our clean and tidy rooms, our Housekeeping Department go to great lengths to ensure that the rooms are spotless, they will be pleased to hear your feedback. Thank you for the review, we hope to welcome you back again soon.

"Lovely Renovated Room"

5
14/06/2017

Great Location, just off the main street, with walking distance to cafes, shops and restaurants. Staff were helpful in recommending places to go. The rooms have been renovated and are good value for money.

MotelAlbany, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi there Vicky A, Thanks for taking the time out to share your experience with the TripAdvisor community. Our ultimate goal here at Best Western Albany is to create memorable experiences and it's fabulous to read that we have succeeded! It's fabulous to read that you loved our location, we're perfectly located to explore Albany being just a short stroll to many attractions. Thank you for commenting on our refurbished rooms, the rooms have been tastefully renovated and have had some premium fittings for our guests comfort. We value your feedback, thank you once again for the feedback. We hope to welcome you back again soon.

"Great location"

5
07/06/2017

Very professional approach by staff, the cleaning lady was very helpful. I enjoyed the location, it's in walking distance of restaurants and shops. Easy access parking for quests. I stay here regularly.

MotelAlbany, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi denniskS9436QP, It's always wonderful to hear from our regulars, thanks so much for taking the time out to share your experience. Our ultimate goal here at Best Western Albany is to create memorable experiences and it's fabulous to read that we have succeeded! We're thrilled to hear that our team took great care of you, our staff work tirelessly behind the scenes to ensure that everything is perfect for your stay and they gain a lot of satisfaction our of reading comments like these. Thank you once again for the fabulous feedback, we look for ward to welcoming you back again soon.

"Good sleep but expensive"

3
03/06/2017

We had the 2 bedroom suite. The main room's bed seems small... the room is big enough for a king size bed so it doesn't justify the queen size bed. The second room with the 2 single beds is good enough for the kids. It is a clean place but old fashioned. The bathroom is clean but old... could do with an upgrade. There is an aircon which is good to suit summer and winter. There is a small fridge and tea and coffee facilities in the room. I found the costing too high for what it is. Well located near the town.

MotelAlbany, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi Yenny2013, Thanks for taking the time out to share your experience with the TripAdvisor community. It's great to hear that you had a pleasant stay in the 2 Bedroom Junior Suite. The Junior Suites bedding configuration varies and may consist of one or two queen beds, one or two singles depending on the requirement. For future reference our 2 Bedroom Apartments are our largest room type and are ideally suited to a family with children that enjoy more space. Thank you for mentioning the cleanliness of the suite, our Housekeeping Department go to great lengths to ensure that all rooms are spic and span. They will be pleased to know your feedback. We appreciate your review, and hope to welcome you back again soon.

"Nice and comfy"

4
25/05/2017

Great for business trips; reception was still manned at 7pm, room is clean and well appointed. Drinks in fridge, and not one but two desks to work at! Ample lighting, good quiet heating. Parking is well lit. Ask for rooms near parking; it can be a hike getting all your gear upstairs.

"Nice rooms and close to CBD"

5
11/05/2017

Nice comfortable rooms great for business clients who have been traveling all day. The rooms have recently been renovated and clean. I'm a stickler for having a separate shower and enjoy this luxury here. Cafes and takeaways within walking distance and still quiet in the evenings. Definitely going to be a regular here on business trips to the region.

"Cannot go wrong with Best Western"

5
08/05/2017

Very centralised location but very quiet, away from the crowd. Love the parking just right outside the room! Great room facilities, lovely super comfy bedsheets makes it difficult to wake up every morning and very clean bathroom with power shower. I always love Best Western chain and this is no exception :) Will definitely stay here again when in Albany next!

"Brilliant location"

5
18/04/2017

We were allocated Room 11 downstairs and I did not have high expectations as the building looked old and tired. We were pleasantly surprised with how nice the room was. Bed was comfortable and the shower was fantastic. Very happy with our stay and will definitely be back.

"Apartment stay."

4
18/04/2017

Excellent central location in walking distance of cafes and CBD. Apartments quite dated but well furnished and comfortable. Great view of the harbour from lounge window. Free wifi As the Apartments are up the hill from the motel we didn't have any problems with noise.

"Freshly Renovated Rooms Nice Beds great bathrooms"

5
28/03/2017

Nothing from the outside but inside all he rooms have been renovated. great beds great bathroom. My PA made a mix up and got the nights wrong when she booked it. but the lovley blonde lady fixed it all and my collegue got an upgrade to a higher room. This is hotel is my choice of stay when in Albany.

MotelAlbany, Manager at Best Western Albany Motel & Apartments, responded to this review
Hi Many thanks for your kind words. Our newly renovated rooms make such a difference. We hope to see you in the near future. Kind regards Carol

"Loud music playing at a club nearby"

3
25/03/2017

My husband and I chose to stay and this hotel in Albany based on the pictures and reviews. When we arrived we were happy with our room. Unfortunately from 10.00 pm onwards we could hear a nightclub music blaring into our room. Very disappointing and I just want to advise other potential customers to be aware of this. We were staying on a Saturday night. I think the hotel needs to invest in double glazing.

"Close to CBD "

4
05/03/2017

Nice, tidy and recently renovated. Close to CBD ... bit to close to pubs and you can hear them over the weekend. Lots of little cafés around. Will stay here again as its a lovely getaway location for couples.

"Albany: where not a lot has changed over the years."

3
04/03/2017

Albany sits upon one of the most beautiful harbours in the word. That is when you can see it through the silos, cranes, industrial wasteland , ugly sheds and freight trains. Tucked behind these eyesores is the Albany Motel, part of the Best Western chain. Extremely clean, good beds, friendly welcome, all modcoms, but totally lacking in character. It's also quite noisy both late in the evening and early in the morning. However, to be absolutely fair it suited our purpose and gave us good value. A few mirrors in the bedrooms might help in the rush to get to the bathroom.

"A comfortable regional hotel"

4
01/03/2017

Stayed in groundfloor room (#11). Check-in was friendly and straightforward, got a renovated room, very clean and comfortable. The bed was comfortable and hotel was quiet. Asked for extra towels for the bathroom and were delivered without any dramas whilst I was out for a meal. Good location, 5min walk to the Earl Of Spencer and a 2min drive to the CBD. When next in Albany, would stay at this hotel again given the option.

"Relaxing while away from home"

3
26/11/2016

I liked the clean rooms, comfy bed and the fact the establishment is just minutes away from great dining, friendly staff, nice a quiet part of Albany business district, walking distance to local shops and port.

"Great location "

4
09/11/2016

Stayed at the newly renovated Best Western and had a very comfortable stay. It is in the city centre and close to everything you will need! The staff were helpful and food recommendations were fantastic.

"Basic but Beaut"

5
02/11/2016

The motel is located in close proximity to the Albany Entertainment Centre, where our conference was held and was a short walk to a large number of cafes and restaurants. The room wasn't large but was certainly all I needed and it was serviced daily. The motel was unable to serve breakfast, however they negotiated reduced prices for meals at a group of adjacent cafes.

"Best place to stay in Albany"

4
20/09/2016

Check in was fast Room was standard but quite new and bed was quite comfy Bathroom : shower only, bit small but its clean and adequate Location : very central , 5 mins walk to waterfront, town centre, and restaurants Recommend for good place to stay in centre of Albany

MotelAlbany, General Manager at BEST WESTERN Albany Motel & Apartments, responded to this review
Dear Jessica Thank you for your review and for staying with us at Best Western Albany Motel & Apartments. It was a pleasure to have you as our guest and pleased our central location provided you a good place to stay. Sincerely Cattia Andreas General Manager

"Quick Business trip"

5
18/09/2016

My husband and I stayed two nights here. Unit was very nice and staff very helpful. Very close to restaurants which was great. Only needed to walk for dinner and breakfast. Would stay again if ever back in Albany.

MotelAlbany, General Manager at BEST WESTERN Albany Motel & Apartments, responded to this review
Thank you for choosing Best Western Albany Motel & Apartments for your recent stay in Albany. We greatly appreciate that you took the time to to write a comment as our guests' satisfaction is our main priority. We look forward to welcoming you back when you are next in Albany. Sincerely Cattia Andreas General Manager

"Clean, comfortable and well located"

5
18/09/2016

I chose the Best Western because of it's location, free wifi and parking and none of those disappointed. The wifi is fast, the hotel is very central and I was able to park really close to my room. The room itself is very clean and comfortable. The bed was a little harder than I am used to but the pillows were soft and plentiful. My room was on the ground floor and seems like it has been refurbished reasonably recently as everything looks new. There is no bath but the bathroom itself is spacious and well set out - not one of those cramped hotel bathrooms where you use the shower and the toilet gets wet. The shower itself was really nice. There is no restaurant, but there are a number of eating places within walking distance. However, it would be best to plan ahead for your evening meal as I discovered on a Sunday night, the places that were actually open were limited. Check in was easy, and I was handed information about local eateries nearby who offer discounts of 5-10% for breakfast. The hotel also offered breakfast "packs" in the room which cost $11.50 and would be useful if you were in a hurry. There is a mini bar and tea and coffee making facilities. I would be happy to stay here again on my next visit to Albany.

MotelAlbany, General Manager at BEST WESTERN Albany Motel & Apartments, responded to this review
Thank you for taking the time to write a review. We very much appreciate your comments and feedback as it is very important for us that our guests' experiences are shared. We are delighted you found the facilities to your satisfaction and hope to see you again back at Best Western Albany Motel & Apartments. Yours sincerely Cattia Andreas General Manager

"Not bad but overpriced for what it is"

4
28/08/2016

We came down from Perth for one night for a friends birthday and stayed last night the room we got was a king spa and it was higher priced than most in Albany. The bed was the most uncomfortable bed I've ever stayed in and we both woke up a bit sore. The staff member who checked us in was lovely and knowledgeable the staff member on check out took the key and said thanks - no how was your stay? Which I thought was odd. The room was clean which was great bar a dark short hair in the bed and a hair around the sink but it wasn't an issue for us as it could have come from anywhere. I would say the place desperately needs a paint job and some updating on the fixtures and fittings but it was a one night stay so these things didn't affect us. Overall it was fine but a bit overpriced.

"Nice motel slowly getting refurbished"

4
21/08/2016

We stayed two nights at this motel due to work commitments. It was a two bedroom suite and overall the room was very clean and comfortable. Most of the suite was refurbished but the bathroom while still clean and function was still needed to be upgraded. But overall this was not a worry. Location is great, close to cafes; bars and restaurants. Also not too far from the Albany Entertainment Centre and other attractions.

"Just Your Basic Motel"

3
18/08/2016

I stayed here for 4 days, and found it to clean but nothing else to rave about. The location was close to everything in town, walking distance to the main streets and restaurants. There is no restaurant on the premises at all! Free WiFi was available though. I was on a ground floor with no view, asked for a room on a higher floor but was told I would have to pay extra, which I declined. Too expensive for what you get!

"Weekend stay"

4
13/08/2016

Room was clean and newly renovated but not finish which was a bit disappointing. Close to main street with lots of places to eat close by.. Great view from our upstairs room. Staff could have been more friendly

"Quick night in Albany"

4
14/07/2016

The room was small but clean and comfortable. Coffee and tea making facilities provided. Slightly expensive for what it was but in an excellent location being able to easy to walk into town. The staff were friendly and helpful.

"Surprisingly good"

4
11/07/2016

Nicely located in the centre of Albany. Close to the river and some great restaurants. Rooms were obviously recently renovated and clean. Free Wifi and friendly staff. Free parking and a good place to stay when visiting Albany or touring around.

"Newly renovated rooms."

4
27/06/2016

Stay for 3 nights. Nice decor and good lighting. We got the room on the ground floor and room facilities is sufficient The location is excellent making it easier to walk to the main town area. Heating facility like microwave will be nice. The downside is the dining table takes up space and the water from the shower splash out onto the floor making the toilet very wet after a shower.

"Well located local stay."

4
22/06/2016

On our business trip to Albany we decided to try somewhere new, closer to town. We first checked in by friendly and helpful staff and were allocated our room. Unfortunately our first room was being newly decorated and smelled of paint fumes but the hotel staff were most obliging in changing us to a new room. I loved the location of this motel, it is on a side of Albany that has some funky eateries and bars which is a side I hadn't explored. It also is a short walking distance to town and the ocean. I would stay here again, it is well serviced and good for couples.

"Motor race weekend"

5
15/06/2016

Excellent service on reception was a delight to deal with such efficient professional staff. Room was on upper floor with view, very clean, lively modern new bathroom. Have rebooked for next June. Have been going to Albany every year for the racing and found this the best affordable accomodation with perfect location.

"Clean with an A1 location."

4
25/05/2016

Best Western is not the cheapest motel in Albany but it's value is that it is within easy walking distance to several tourist points, lots of good restaurants and York Street, which is the main thoroughfare down to Princess Royal Harbour. The Queen Delux room was clean, of average size, had a firm comfortable bed but was quite basic in decor and needed a freshening coat of paint. The small niceties, such as a plain biscuit to have with your cup of tea on arrival and replenishing the measly 5 teabags were missing. There was no toaster, microwave or wine glasses, which is pretty standard elsewhere. The ensuite was clean and modern and the towels thick and fresh. Unfortunately none of the windows could be left open because they did not have security mesh and the fly screen in the ensuite was torn and loose. On the upside, the room was quiet and the parking good.

"Great stay"

5
24/05/2016

Had a couple of nights here, no breakfast or dinner at the hotel, but heaps of local places to eat within a minute or two of walking distance, very central and a very quiet location. Next to the harbour absolutely beautiful

"Perfect for our quick night away!"

4
23/05/2016

My partner and I live in Borden, 120km north of Albany, so we don't often stay down, usually just doing day trips. We decided at the last minute to stay and go out to dinner, and the receptionist was so friendly and helpful, from booking over the phone, checking in and checking out after accidentally breaking a wineglass. Nothing was an issue and they were lovely. We really enjoyed the spa and the spacious room, and the location was amazing for walking to the restaurant. We had a partial harbour view, not great but still something! We had a ball. Thanks :)

"Friendly, centrally located motel"

4
19/05/2016

Stayed at this motel for three nights while visiting the area. Although very functional, it is still good enough to recommend. The only thing I could fault was the fact that the bath mat got wet while having a shower (yes, I'm scraping the barrel!). The staff, both front office and housekeeping, were so happy and helpful. The room was spacious, comfortable and clean. The king sized bed was difficult to get out of each morning! It is located just behind the street that overlooks the harbour and while it doesn't provide meals, it is such a short walk to cafes and restaurants, that this wasn't an issue. The motel has even organised a discount with 4 cafes for breakfast. My partner and I were there Wed - Friday nights and were not disturbed at all.

"Good location but very basic"

3
17/05/2016

This hotel is in a great spot to walk around Albany. It seems to be quite old and my room had recently been partially renovated. My room smelled very strongly of paint, and it was difficult to air the room out when the weather was so cold. I did not spend much time in my room, because it was very basic with no microwave. However, the staff were very friendly and apologised for the paint smell and lack of microwave. Based on the service, I would consider staying again in a different room when I visit Albany next.

"Could Easily Be Perfect"

4
14/05/2016

This motel is quite good in location and friendly-helpful front desk staff. Checkin was simple and efficient. About a block or less in two directions, this property is to the two perpendicular main streets in Albany; restaurants-bar choices are numerous in both directions to Sterling and York streets. We stayed two consecutive nights. The first was quite "as a mouse", the second we had a party-room next door but no complaint was lodged and it quoted by 22:30p. The classic issue of the bathroom fan running (noise) on a single switch existed. Also, we noted that said bathroom fan filter in room 23 appeared solid with dust...hopefully management will have all the room bath fan filters serviced ASAP. Otherwise, recommended.

"Close, nice and easy"

4
08/05/2016

For all the in town options this is the best, although sometimes a bit dated the rooms are clean and warm, hot water is strong and plentiful, staff are good and all of Albany City is nearby, no in house restaurant is actually good as there are many local options only around the corner

"Great central location, king rooom with balcony"

4
01/05/2016

I stayed here again on business, last time I had a down stairs room that was comfortable enough but was behind the stair case and a little dark. This time I had an upstairs 'king room' with a balcony, and it was definitely a nicer room, with a view. The room itself inside was pretty similar to the downstairs one, nice modernised bathroom, good sized TV with cable and free to air channels, tea and coffee facilities and towels, soap and shampoo provided. Very comfy bed and free WiFi. A nicer option to the one downstairs, I think it will be my choice in future, oh and always a friendly welcome, Don't for get to check out the 'Earl of Spencer' a really nice old pub just around the corner!

"Welcoming hotel in Albany"

4
27/04/2016

Welcoming Upmarket Motel style. Would recommend harbour view room as have good sunset views. The town has plenty of good restaurants as well as lots of sightseeing - the tourist information office can help and give good guides, but these are also available in reception.

"Central location and friendly staff"

4
24/04/2016

Centrally located within walking distance of some lovely cafes and shops. Slightly dated rooms and limited views from most rooms, But the rooms were clean and staff friendly from start to finish. Local cafes also provide discounts if you show your room key. Management make it very clear on check-in that they expect everyone to respect others staying there. This means that while folks can have a good time, it doesn't get out of hand.

"Don't try to check in after the sun goes down"

1
06/04/2016

Arrived at 10:30pm told to use white phone for safe combination to get room key Nobody answers the phone stood outside with no room access In an era of digital technology this is appalling Good location but standing out on the dark couldn't really appreciate it

"Brilliant Motel"

5
28/03/2016

What a fantastic motel, large room and bathroom. Really nice and clean. Great central location with walking distance to restaurants, shops and tourist attractions. The views are spectacular down here. Friendly staff. Highly recommend this motel and as this was our first trip to Albany we will be back again.

"If it's too loud your too old"

1
27/03/2016

Stayed on Easter weekend and there was 3 of us in room having a few drinks and a few laughs no music nothing and had security come around at 9:50pm for a noise complaint and they took $75 from credit card with no authority because of it, also don't put your suitcase under the air conditioner because I woke up to a whole bag full of wet clothes from it leaking. So if u plan to not talk and make no noise then sure stay but otherwise find somewhere else

"Good Location"

4
24/03/2016

We chose Best Western Albany for its location. It was within easy walking distance to the main street with shops and cafes, the visitors centre, waterfront restaurants and the entertainment centre. The rooms are clean and comfortable. The bathrooms have had an update in more recent times. The staff were friendly and helpful. The rooms were quiet and off street parking is available.

"Good not great"

3
16/03/2016

Price was overrated. Only due to outdated doors, kitchenette, carpet and balcony/balcony view. Would pay no more than 150 to stay here again. Service was good though, rooms were clean, bathroom was nice. This is the View from room 12a. No microwave

"Good location "

4
15/03/2016

Enjoyed our stay at the Best Western the rooms are good we had a view of the Bay from our room it's In town so close walk to restaurants and hotels it would have been nice to have had a smile from the reception staff there is no restaurant at the hotel but plenty of places around

"Comfortable chain hotel in a good location close to the waterfront"

4
10/03/2016

I stayed here for two nights in a ground floor room. This hotel is in a good location, close to the waterfront, and it was quiet at night. The room was clean, modern, the bed was comfortable, and there was an excellent shower in the shower room. There was a small fridge, which served as a minibar, and a quiet aircon unit on the wall. The TV had a good selection of channels, and the free wi-fi worked well. This would have been a 5/5 review, but I needed to do some laundry, and I found that the hotel has no guest laundry - they recommend using a laundry which was a 10 minute walk away on Festing St - but I found another hotel at that address, with no indication of any public laundry facility present. When I returned to the Best Western, the receptionist suggested another laundromat that was much, much closer, only 3 minutes away, underneath Foreshore Apartments on Proudlove Parade. The hotel should make sure that the information in the guide for guests is accurate.

"VERY GOOD MOTEL IN GREAT LOCATION"

4
08/03/2016

The Best Western is located just around the corner from Spencer Street which has some lovely restaurants and cafes. The main street, York Street is within easy walking distance. There is no onsite restaurant but they do have a discount arrangement with some of the nearby cafes for breakfasts. We stayed two nights in a Harbour View Balcony Room which had a king size bed. The view from our room's balcony was spectacular especially at sunset. The room was very clean and spacious and had a lovely bathroom. The bed was extremely comfortable and there was no street noise to disturb any sleep. Free WiFi was provided. The staff were friendly and exceptionally helpful. We enjoyed our stay at the Best Western and I would certainly recommend it to others.

"Comfortable and well priced."

3
06/03/2016

Exactly what you would expect from a Best Western. The location is convenient to the main street of town and the room provided a very comfortable King size bed. The water view was nice without being a draw card, just a bit of a bonus.

"Motel style apartments in the centre of town"

3
04/03/2016

These are motel style rooms with plenty of available parking and situated within walking distance of the town. My room was a good size and was OK furnished. Overall though the room offered nothing special in terms of décor of character and I felt it was overpriced for what it was but it may be that $145 per night is the going rate in Albany. The internet was free but poor. For eating there is a nice bar next door to the hotel as well as a few eateries in town.

"Excellent location"

4
01/03/2016

A great location if visiting Albany. Rooms are clean and spacious, we paid for an upgrade which is great if you're staying for longer than one night. Staff are friendly. The only criticism is that the car park was quite noisy when deliveries were made.

"Great stay and very comfortable"

4
01/03/2016

This motel is the place to stay when in albany. It is very well located near shops cafés and restaurants. It is in walking distances to lots of the above and short drives to sightseeing locations. We will definitely stay here again.

"Close to town"

4
29/02/2016

Its only a small hotel but the rooms are clean and comfortable. The bathroom in my room looks like it was recently renovated. There is no onsite restaurant for dinner or breakfast, but there are plenty of option an easy walk in any direction. Staff are very happy and helpful. Cleaning staff are happy in there job and very helpful with request. Happy to stay here again. Some rooms have balconies.

"Average to good"

3
24/02/2016

Staff were very friendly and helpful. Room (No 36) large and spacious. It is getting a bit tired and some things like the cord on the hair dryer were filthy and needs a deep clean. Service forgot towels and 'milks' for coffee etc. Good location but they could do better.

"Central accommodation"

3
20/02/2016

The room was very dated with 70's decor but was large and clean. The bathroom has been updated but the broken toilet seat and noisy fan pointed to poor maintenance. The central location is convenient.

"Enjoyable Stay"

4
13/02/2016

Our two day stay here was very good. The reception staff are very friendly and informative. The Motel is over three floors with the main entrance and parking off Spencer Street and the parking for the two upper levels off Frederick street. We had room 27 that was a single room which was clean comfortable and modern. Free Wi-Fi was available that seemed to operate well. Our view from the small balcony was over various roofs towards the Harbour. The position is a major attraction of this motel. One block away is Stirling Terrace that seems to have the better restaurants and cafes with the main street York street only two blocks away all within easy walking distance. Breakfast is not available on site. Will happily return.

"Comfortable stay"

5
04/02/2016

Starting from the reception, warm and welcoming, rooms were clean and tidy with comfortable beds. Had all the amenities making it an excellent stay, very close to town and attractions very enjoyable stay.

"Great location but a little pricey"

4
24/01/2016

We are a family or four and stayed one night in an apartment. We didn't spend much time in the apartment, but is was clean and spacious. The car park space was on the side of the apartment block and was difficult to manoeuvre in and out and felt a little vulnerable as it was close to the road. Overall the experience was good, but possible a little too expensive.

"Wonderful stay"

4
22/01/2016

We arrived to find out that we had been upgraded to a larger unit. What a delightful surprose for us!! The rooms we VERY clean!! Staff ever so friendly. I would return here when in the area!!! We were given local information of places to visit!!

"Great One-nighter "

4
18/01/2016

Stayed one night in a 2 bedroom apartment. Comfortably slept 4 with 2 double beds and a single. Room was clean and tidy with beautiful bathroom. Excellent location near the main street with plently to see and do in the area. Great for a quick stop, will be back.

"Nice motel in a good location."

4
16/01/2016

The first thing overseas visitors need to understand is that Western Australia is expensive; but that is another story. We paid $150.00 per night for our room, although this was the peak season. Last year we stayed in a delightful mini apartment overlooking Lake Como in Bellagio, Italy, for $130.00 a night. Not much more to add. Once over the comparisons, we settled-in to what is a fairly standard, but very comfortable room. Clean, spacious with a nice comfortable bed. There was ample parking and it was only a five minute walk to the good cafes such as Kate's and Dylan's close to the Albany foreshore. They also provide good quality and free wifi; a nice change from many places in Australia. The service from the reception staff was excellent as was the room-help etc. Why Australian hotels still insist on a 10am check-out for tourists who will probably want to sleep in, is an ongoing mystery to me, but I guess that is what we do? Overall, this is no quaint, old world establishment. It's a motel. But it is very well maintained by cheerful and competent staff in a good location and offers a very comfortable stay in this beautiful city of Albany.

"Wonderful stay in a 3.5 star"

3
11/01/2016

Staff were amazingly friendly and I cannot commend them enough. We were so impressed with this and the amazing views from the King balcony. Having stayed in good 4 & 5 stars leading up to Albany we can confirm it probably is a 3.5 star due to the light let into room from glass next to door, old Best Western smell in the carpets but elevated to 4 due to amazing views and wonderful quiet location (particularly in corner), closeness to shops and great sea breezes. We were prepared to walk one flight of stairs to our top floor room due to other reviews and this was easy. Shower is great - no bath shower nor curtain! We gave a 3 only because of cruel twist of fate for all involved - no hot water with plumber not arriving on our overnight stay until after we had checked out. Kettle in room so could make do! Our personal experience only -Thoroughly recommended pending this is not an ongoing issue and maybe next time they have good experience so may have number for a good emergency plumber so it may go unnoticed for guests. Definitely recommend you stay in Albany with a visit to the National ANZAC Centre and the distillery ($5 tastings to the $70+ bottles).

"Overnighter "

4
07/01/2016

We called in here on our way back to Perth! We had no booking however on arrival the lady on reception couldn't of been more helpful! Booking us in, supplying maps and directions to attractions and restaurants! Very central location walking distance to main drag "York St". Rooms are basic but comfortable and clean. We had a semi renovated room the bathroom had been done but rest of room was tired! Would defiantly stay again as the location is probably the best you will find. No restaurant on site but discounts for breakfast are given on a few close by cafes.

"Nice Renovated Room"

4
31/12/2015

Our room (28) had been renovated so it gave a nice feel to an older style motel but I think that's probily why it was a bit over priced. Staff where all very friendly and location is great for walking down town. ** I would stay here again but would save money and go for a cheaper on the ground floor.

"Clean, comfortable and good location"

4
27/12/2015

An affordable place to stay in the historic precinct of Albany. Ask for a balcony so you have a view. Our unit had a fridge so you could take some breakfast etc if you are on a budget. It is close to Anzac peace park which is great.

"Decent retreat"

4
25/12/2015

A great and affordable place to stay when visiting Albany. The view from our room's balcony was brilliant especially when we could see the changing of colours during sunset. Not difficult to drive around town from here in looking for food.

"Excellent Bestern Western Motel !"

4
12/12/2015

We only paid 100 A Dollars,had an economy room with 2 beds, fridge and the practical water heater and a nice bath too. The room /furniture modern and nice, even a small table . We like it very much. We slept very well. The staff at reception is very helpful. If you want to sit outside with view to the sea book a balcony room. Motel is centrally located -3-5 minutes walking distance to the restaurant and york street. What a positive surprise.

"The BEST at Best Western"

5
10/12/2015

Planning a trip to Albany to see the Anzac centre, I called a few places, and the Best Western receptionist was so polite, friendly, and extremely helpful. the apartment was clean, and everything we needed was there. We had trouble with the wi-fi, and went to the reception who figured out how to feed my Grandsons dragons !! They gave us great advice and directions on what to see as we had a lot to fit into one day. Certainly recommended and will stay there again should we return to Albany.

"Nice modern and comfortable in centre of town"

4
03/12/2015

Stayed here with work in November, Great location in centre of town close to all Albany has to offer, walk to port area and plenty of restaurants. Friendly check in and nice modern comfy room with a clean bathroom and hot shower. Big flat screen Tv with cable channels including movies. Tea and coffee making facilities, no microwave, towells (etc) provided. Bed was big and comfy and also included another single bed. The only dissapointment was the room i was in location, it was tucked away under the stair case on the ground level, so was a little dark. The ground floor rooms open to a courtyard but unfortunately there were no sitting areas there, so it was a case of sitting on the stairs to have a morning coffee and (for us disgusting smokers, a ciggerette! - ) A couple of benches / seats would be nice in this courtyard area. I did notice that the rooms on the upper levels seemed to mostly have their own little balcony and seating outside. There seemed to be a choice of rooms, ground floor, no view, no balcony, upper level rooms, some with ocean views, some without, and rooms facing away from the ocean, no view, so chose wisely. There is no restaurant or bar at the hotel, so no breakfast, but no big deal really as there is plenty of choice within easy walking distance. Whilst there walk up the hill to the 'Earl of Spencer' a nice little historic pub with a small verandah looking out to the ocean and some good beers on tap. All in all a comfy stay and a good nights sleep, i would return, but would probably pay a little extra for a room on the 2nd or 3rd level, an ocean view would be nice, but not sure how much extra they are!?

"Pleasant surprise"

4
25/11/2015

Initially I was a little anxious after my wife booked this motel as I knew it had been there a long time after visiting Albany many times since the early 80s. On arrival and first impressions of a tired and somewhat dated establishment. Surprise surprise!!! How wrong could I be. Has been tastefully renovated inside and now very well setup with all the modern features you expect of a country motel. Nicely done. Our stay there recently was a good place to call home base for three days. Close to all things important in the middle of town and walking distance too. Friendly staff. Very clean and serviced each day with fresh towels etc. no complaints and value for money. Upstairs at the back are the best rooms.nice view to the harbour too.

"Good, clean and budget friendly accommodation"

4
19/11/2015

My husband and I stayed for a night in November to attend a family event. Although the actual room is a little dated, the bathroom was newly renovated and really nice. I think the shower, which was perfect temperature the whole time, was better than mine at home! The location is fine, very close to the new Entertainment Centre and the main town area. We had breakfast at one of the places recommended by the reception, and it was great. Check in and out were extremely painless after booking on line.

"Outstanding customer service"

4
18/11/2015

We stayed twice at the Best Western within a fortnight. Once in a standard room and once in an executive. Both were very comfortable and good value. The location is very convenient to everything. The thing that set this motel apart for us however was the customer service. The girls on the front desk are genuinely friendly and helpful. They love Albany and want you to love it too. I highly recommend this accommodation.

"Great Location"

5
15/11/2015

I arrived in to Albany on an early flight, this didn't upset Simone at all, she set about giving me an itinerary of all the best things to see in and around Albany, plenty to keep me busy until check-in time, wow; what a tourist ambassador for Albany ! great location close to all good cafes and restaurants, also close to the foreshore for those early morning walks......if only I had brought my wife...

"Clean rooms"

5
29/10/2015

We stayed for 4 days in August 2015. We had one of the refurbished rooms on the ground floor. Everything was very clean. We found the staff to be very friendly and helpful. The room was serviced daily and additional towels, milk, etc were only a phone call away. Have stayed here many times over the last 10 years and although the motel has changed hands, the rooms and service are as good as ever. The motel is within walking distance of some reasonably prices restaurants and the main street.

"Comfortable"

4
25/10/2015

The rooms were very well kept, newly refurbished bathroom. Convenient location close to good cafes. Parking and access easy. If you want a more substantial breakfast local cafes offer discounts to motel guests. Very close walk. Balcony suites very pleasant.

"Happy to recommend."

4
11/10/2015

BEST WESTERN Albany Motel & Apartments provided pleasant, quiet, nicely refurbished accommodation. We had a motel room and were fortunate to have a ground floor room (there are three stories). So many motels are let down by their out-dated, rundown bathrooms, but this motel was not one of them. The newly-updated modern bathrooms were very much appreciated.

"Good old motel"

3
06/10/2015

We booked into the best western on WOTIF and glad we did, it's an older motel but has had a refers recently. The rooms are clean and tidy a bit dated in some things like doors ETC but bathrooms are new. You have easy access the the city centre and short walk to cafes etc. remember Sunday's the cafes don't open early though. Some rooms are overlooking a car park and can be a bit noisy at night with the local back poachers coming and going but in all a very good stay with friendly staff to help out with local attraction to visit.

"Great location to Albany city center"

4
29/09/2015

The Best Western provided a clean room, good service, great value and a fantastic location to the city center. They don't have a restaurant, however, not a problem due to many restaurants within 5-10 min walking distance. Would definitely stay there again. Parking is free and close to room.

AlbanyMotel, General Manager at BEST WESTERN Albany Motel & Apartments, responded to this review
Thank you for taking the time to share your feedback on your recent stay at Best Western Albany Motel and Apartments. I will be pleased to share your comments with our staff and it is true you cannot beat our location! We hope you return to stay with us soon when you next travel to Albany. Warm regards Cattia Andreas General Manager

"Good location"

3
28/09/2015

Not having been to Albany for over 20 years, we booked a short break. This accommodation was picked because it got good reviews. The motel was adequate but it was still an old motel. It even still had the little doors where in the old days, your cooked breakfasts were poked through. It was OK, clean, central, pleasant staff. We did have a harbour glimpse. It did the job but would have liked something a bit more modern. I think my expectations were a bit high, but for 3 nights it was fine. The highlight for my husband was that there was Foxtel sports on the tv with 24/7 coverage of the Rugby World Cup.

AlbanyMotel, General Manager at BEST WESTERN Albany Motel & Apartments, responded to this review
Thank you for writing a review about Best Western Albany Motel and Apartments We sincerely apologize that the Motel did not meet your expectations. However, we are pleased to inform - we are in the process of a staggered renovation of the property. As part of this upgrade; we have already renovated the bathrooms in most guest rooms to a superior modern standard. We would love the opportunity to welcome you back when it is complete. Warm regards Cattia Andreas General Manager

"Neat, clean and convenient"

3
21/09/2015

The rooms have been updated, are clean and a good size. It is an easy walk to the main street, with cafes, bottle shops and grocery stores all walking distance. Some rooms on the top floor would have nice views over the bay and a private balcony so worth asking for those. The doors and windows could do with an upgrade to reduce the noise from other guests but it wasn't too bad.

AlbanyMotel, General Manager at BEST WESTERN Albany Motel & Apartments, responded to this review
Thank you for taking the time to share your experience. We are delighted to hear you enjoyed your stay and the modern decor of our renovated bathrooms. You will be pleased to learn we are continuing to refurbish the guest rooms over the coming months and hope you get to return to enjoy the new look rooms and facilities. Kind regards Cattia Andreas General Manager

"Nice view of the harbour"

3
19/09/2015

These apartments are very central and nice and clean. Different views so need to specify harbour views. We had a balcony overlooking harbour. There is only steps going up to the 3 levels. The reception ladies were very pleasant. There are a few eateries in front of the complex that you can choose to eat at, we only had breakfast .