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Best Western Premier Hotel Opera Opal, Paris

4.0/5  - basé sur 604 notations.
19 Rue Tronchet, 75008, Paris, France - See map

Welcome to the Best Western Premier Opera Opal, a 4 Star hotel in the Madeleine area. You will discover a contemporary style and design with warm colors. After shopping in the fancy boutiques, visiting the department stores Galleries Lafayette and Printemps, stop at Laduree coffee tea lounge to drink a delicious cup of tea and eat the famous macaroons. You will enjoy rest in our comfortable, large bedrooms totally equipped with air-conditioning, flat television screen, free Internet access, mini-bar etc. . Or you may prefer to lie on the sofa in our lounge to read or to speak with friends around the open fireplace. a bar is at your disposal for drinks. From 6:45 a. m. to 10:30 a. m. , we serve an American hot buffet. Our staff is at your disposal and at your attention for all demands concerning your restaurants bookings, entertainments, discovers in the Paris area. Enjoy your stay.

Best Western Premier

Hotel Opera Opal

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Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 605 guest reviews
NOTE ISSUED
Excellent
197
Very Good
303
Average
66
Poor
27
Terrible
12
REFER TO NOTICE
Business Business
130
Couples Couples
247
Family Family
75
Friends getaway Friends getaway
48
Solo travel Solo travel
68
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"In summary, dirty smelly depressing and dull"

1
13/07/2018

My wife and I stayed for 15 nights except for the location there is nothing to like. In summary, dirty smelly depressing and dull, no elevator for more of the half of our stay. Staff not very helpful forgot to wake us the morning we left. Dirty bathroom towels not enough toiletries.

"4 nights in Paris."

4
23/06/2018

Arrived here from Avignon at Gare de Lyon tail station and metro to a close stop to the hotel. Hotel was clean and well maintained. Breakfast was good quality and choice. It is 2.5 blocks to the metro. If you like to walk it's a 15 min walk to the Seine and 40 min th the Eifel tower or the Arch or take the metro with a change or two. Note. When riding the metro keep your ticket after swiping it as you will need to swipe it again to get out. We learned the hard way.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Joe M, Thank you for sharing your experience with other travellers, and us. We are happy that you have enjoyed Paris and the hotel, as well as our nice and convenient situation near the Madeleine metro stop and with easy acces to most Parisian sights. Our breakfast is served from 7 to 10.30 am, yoou have the classical full sweet and savory buffet breakfast for 19€, but as well an express breakfast for 7€ with cofee, juice, bread, pastries and 1 fruit. We are looking forward to welcoming you soon again, Best regards, Charlotte Jensen

"One of the best"

5
09/06/2018

One of the best hotels I have stayed in and the location is one of the safest in Paris. The hotel was very clean and quiet. There was no one to help with the luggage but it wasn't a problem. The location is near all the good restaurants and luxuries boutiques.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Habeeb89, We are happy that you have enjoyed your stay at the Best Western Premier Opéra Opal. Our hotel has 33 rooms on 6 floors and with new renovated rooms, the superior rooms are overlooking Rue Tronchet, you have a nice Parisian view, shower, nespresso machine and a room about 18 m². Please do not hesitate to contact us directly in order to make you the best offer for the room that suits you. We are looking forward to welcoming you soon, Best regards, Charlotte Jensen

"Superb hotel in strategic location"

5
04/06/2018

We're huge fans of this hotel chain, and this one does not disappoint. With our main objective is shopping, this hotel fits the bill. It's just minutes from the Boulevard Haussmann shopping district, particularly Printemps and Galeries Lafayette. It's also surrounded by convenience stores, cafes and restaurants, which makes it a very strategic hotel for our stay. Although the rooms are a bit on the small side, it's very comfortable and has all the necessary amenities. Highly recommended for it's location and value for money.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Sharifudinrizal, Thank you for your wonderfull review, we are happy that you have taken the time to share it on tripadvisor. The situation of the hotel in near the Triangle D'Or area, with direct acces to the best Parisian sights as the Montmartre area, Louvre Museum and other places. We have different category of room, we can recommand you the Deluxe room with a nice bath tub, nespresso, and large windows overlooking the Rue Tronchet. Please do not hesistate to contact us directly to book the best suitable room for your needs. We are looking forward to welcoming you again, Best regards Charlotte Jensen

"Great location, wonderful staff"

5
11/05/2018

Could not have found a better hotel for the price than this one. Great location with good food nearby, wonderful attractions such as Madeleine, Opera House, Concorde, Champs-Elysees and more. Lots of public transportation nearby as well as the train station getting you out of town to various locations. The staff here is very pleasant and the rooms very comfortable. Couldn't have enjoyed the stay more.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear AndyLong, Thank you for taking the time to give us and other travellers a feedback on your stay. We are thrilled that you have enjoyed the surroundings of the hotel, just a few steps from l'Eglise de La Madeleine, and walking distance to the Garnier Opéra. The Best Western Premier Opéra Opal has its 33 room enentirely re decorated in a Parisian appartment style, with parquet floors, Nespresso machines, minibar, saftety box, and warm colors. The front desk remain at your disposal to give you any further information. Looking forward to welcomming you, Best regards, Charlotte Jensen

"Great value for money!"

5
02/03/2018

So me and my wife stayed here for our 1year anniversary and have no complaints at all. Paris is an expensive city to stay in and this hotel was excellent value for money in comparison to the other hotels in the area. We contacted the hotel direct for the best price. There were 3 metro stations within 4 mins walk (if that). The only thing I would pick on if I had to is the breakfast is a bit small. There wasn't much variety but you have to remember is a relatively small hotel. It has a few cereals, has bread and s toaster, and some scrambled eggs. It has other bits too but that's all we had for the 3 nights. But in summary if I ever go back to Paris then I will 100% be going back here!

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Guest, Thank you for taking the time to leave a nice review on the Best Western Premier Opéra Opal, and we were happy that you have enjoyed celebrating your aniversary in Paris ! Regarding our buffet breakfast at the hotel, our buffet is composed of fresh fruits salad, yoghurts, compotes, cold meats, cheese, scrambled eggs, sausages, bread, pastries, pancakes, cereales, fresh fruit juices, dried fruits and more..... We have as well an express breakfast for 7€ per person, here you have a hot beverage, juice, pastrie, bread and 1 fruit. We are looking forward to welcoming you again in Paris, Best regards, Charlotte Jensen

"Amazing stay!"

4
07/02/2018

We stayed 4 nights in this hotel and were extremely satisfied. The location is excellent, just a short walk from the Palais Garnier and Galleries Lafayette. The hotel is also in walking comfortable walking distance to Place de la Concorde. We stayed in a basic double room and have no complaints. It was a cosy room and the bed was SO comfy! The bathroom also had everything we needed and the shower was a good size. The hotels breakfast buffet was basic but good and had fresh bread and croissants. Our one complaint would be that the waitress at breakfast wasn't the friendliest. The reception staff however were always helpful and made our stay very pleasant. Overall, we were very happy with our stay at this hotel, it was good value for money, our room was comfortable and the location perfect! Would stay here again.

"Private taxi rip off"

1
06/02/2018

As per the reception staff the private taxi will take a flat rate of 55 euros to the cdg airport .the second morning and without any prior notice the guy showed up at 6 am and said that due to hard weather condition it will b 100 € and if we dont want it any more he can just leave and we would miss the plane .the staf member didnt even react to that knowing that it was his responsability .he even offered him a candy...gr8 work best western and gr8 work police for leting such things happen .how can a huge chain like best western deal with small theves saying that it is there private chauffeur.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Amine, Thank you for taking the time to leave us a feedback on your stay, which I hope that you have enjoyed. On a regular basis the ride to the CDG airport is 55€, now the last couples of days we have had very bad weather conditions with highways closed, because of snow and ice coated roads. The transport company decided to raise their rates due to the bad weather and because of the dangerous roads and that taxi companies as well raised their rates. I do understand that this was unsuitable for you and I do apologies, this raise of rate in the last minute was un foreseen from our side as well. I would apreciate that you contact me directly in order to make this up to you. You can call me on +33 142657797 or by mail [email protected] Looking froward to hearing from you, Best regards, Charlotte Jensen

"A nice solution to enjoy Paris at its best!"

5
17/12/2017

We aimed at living an authentic central Paris experience, and the BW Premier Opera Opal definitely allowed us so! The location is great: all the main areas and museums are less than half an hour walking distance, and the Madeleine metro station is at 1 minute. The neighborhood is very elegant, with wonderful shops and department stores. Our room (Classic) was pretty large for the Paris standards, as the bathroom. The bed was one of the best we ever tried! The breakfast was rich, and can respond to everyone's needs and preferences. We would definitely recommend this hotel to everyone!

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Thank you for your outstanding comments, this is so important to us. We are happy that you have enjoyed your stay, the hotel, the situation, our breakfast, our afternoon Snack Bar, thanks again. We are all looking forward to welcoming you again next time, Best regards, Charlotte Jensen

"Perfect stay in a perfec hotel"

5
11/12/2017

We had a really pleasant stay at the hotel. Everything was at it`s best - friendly and helpful personnel, room and bath very nice, cleanness and location. We recommend this hotel and hope to come back soon!

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Thank you for this wonderfull review. I have nothing to add, except that it was wonderfull to be at your disposal during your stay. We are all looking forward to welcoming you soon again, we have all enjoyed your smiles during your stay and we are thrilled that you have enjoyed as well. Looking forward to welcoming you again, Best regards, Charlotte Jensen

"Good Paris Hotel"

4
07/11/2017

This is the second time we stayed in this Hotel. It is a small hotel but we like the location. The staff are friendly and helpful with excellent personal service. The rooms we occupied were small but clean and the bathroom was very good. We were offered larger rooms but we were only in Paris for two nights so we opted to have them. This is very good value and we were very happy staying here and will not hesitate to stay again when we visit Paris.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Chespax, Thank you for taking time to give us this positive feed back. We are thrilled that you have enjoyed the Best Western Premier Opéra Opal. We do have different categories of rooms, starting by classic to Executive rooms, please do not hesistate to contact us directly in order for us to guide you to the best suitable room for your stay. Best regards, Charlotte Jensen

"Trip to Paris"

5
15/10/2017

Location, service, room cleaniness and space excelents. Best of everithing was services and personal attention. all our requirements were satisfied on time and very precise. Breakfast was good for the value.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Eitel, Thank you very much for sharing your experience on Tripadvisor, we are very happy that you have enjoyed your stay. The Best Western Premier Opéra Opal is enjoying a great situation near the deparment stores with lot of shopping possibilities, and you can walk to places like Place de la Concorde, Champs-Elysées and even Louvre. After a nice day in Paris enjoy a nice snack in our bar. We are looking forward to welcoming you soon. Best regards, Charlotte Jensen

"Good value with excellent location in Paris"

4
11/10/2017

Friendly staff, well appointed and maintained room, relatively large bathroom, good breakfast, coffemaking machine in room, typical Parisian ambiance in central location - for a reasonable price. Many great sights and good shopping in the neighborhood. Bed was too soft.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Guest, Thank you for taking the time to share your feedback with other travellers, we are happy that you have enjoyed the hotel, and our nice sized deluxe rooms. Sorry to hear that the bed was too soft, please do not hesistate to let us know dring your stay in order for us to make any arrangement that would suit you better, Best regards, Charlotte Jensen

"Pleasant stay"

5
11/10/2017

Only good things to be said about this hotel. We'll be back. Thank you for making us feel very welcome .Attentive and friendly staff. Correct room space in the superior room that we asked for. Spacious bathroom which is always a plus and to be fully appreciated in a Parisian (or any metropolis) hotxtra asset.el.Availability of papers was also noted and we were grateful for that e

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Thank you v ery much for taking the time to write a review and share your experience with us ! We are thrilled that you have enjoyed your stay and our lovely hotel with easy acces to shopping and sight seeing. We are looking forwar to welcoming you soon again, Best regards Charlotte Jensen

"A horrible hotel"

1
01/10/2017

I stopped by paris for one day and booked this hotel due to its convenient location. When I entered to Room 506, it scared me a bit already as I saw the carpet outside the bathroom has some weird red stain on the carpet like blood. But I tried to not think too much as I was traveling alone this night. Moreover. I found there is no air con at all and no air flow in the room. I called the reception and they told me it will be very cold at night so they don't have air con. I told them no way I can stay and sleep as it's totally no air u can breath as it is a no airflow room. At the end. They called me again telling me they turned on the air con for me and I can turn on the air con. When I came back at night after dinner, I saw a small Chinese picture photo in the corner of the room writing in Chinese which looks quite mysterious. It is not a decoration picture but like some Chinese Fung shui picture facing the bathroom. As I was tired that night, although I was scared, I put on my ear plugs and fall asleep and leave in the next morning. The worst has happened to me, I left a diamond ring on the table and forgot to take it. I realized it when i arrived cdg airport and I called back to ask them to get it back for me. I was told they didn't find it. It is a gift from my dad 21 years ago. I feel very disappointed that Paris people really greedy and they will take something that not supposed belongs to them. I of course won't be back to this horrible haunted hotel anymore.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Carly, I thank you for taking the time to leave me this comment, your satisfaction is important to us. First of all I am very sorry that you did not like the room 506, our front desk is on duty 24 hours a day, and they would have loved to accommodate you with another room to make you feel more comfortable. Regarding the stains on the carpet, due to a leak of water from the bathroom, this carpet is going to be changed in a very near future. The hotel has a centralized air conditioning system, this system can either be in heating or in air conditioning, but not both. This time of the year it is difficult because the weather is warm during the day and cold in the evening, however do not hesitate to ask us and we will do our best to help you in either way, as we did when you informed us. All the room and corridors in the hotel are decorated with a photography, these pictures are of Japanese inspiration, showing typical Japanese rooftops, and the aim is to decorate. After your check out we received your call from the airport, I immediately went to your room where I searched all over (behind the desk, under the bed, looked carefully through the bin in the room and the bathroom), I did not find your ring. I also assisted the cleaner when she cleaned the room, and we did not find it either. I am very sorry for this loss but I assure you that we have done everything possible to find it. I remain at your disposal if you wish as further information, Best regards, Charlotte Jensen

"Favourite location"

4
26/09/2017

Perfect service, exceptional friendliness of staff, spacious room, nice interior, extra amenities upon request, would prefer shower gel with different scent, perfect location for museum trips, shopping, dining and walks, not far from train stations to U.K. and Germany, was here nine years ago for the first time and always have chosen this hotel for my past trips to Paris, would certainly come back.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear comfort, Thank you for coming back ! We are thrilled that you are enjoying the hotel, and we are happy that our service is pleasing you. We are using the brand Nuxe as amenities in the room (shampoo, soap etc) and we have other things as tooth brush on request at the front desk. We are looking forward to welcoming you again, Best regards, Charlotte Jensen

"A Texan in Paris"

4
24/09/2017

Great hotel in good location. Close to metro stop and shopping. Room was clean, spacious and comfortable. Air conditioning was very good. Staff is excellent. Adequate breakfast, but little variety. Hotel sits over the metro, but not a big problem in upper floors. Wifi too weak to use on 4th floor. We will definitely stay in this hotel when we return

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear operafan, Thank you for taking the time to give us your feedback. We are happy that you have enjoyed our services and the hotel. Situated just near the department stores, the hotel has a lovely position with easy acces all over Paris. We are all looking forward to welcoming you again, Best regards, Charlotte Jensen

"Le Week End Restaurant"

5
11/09/2017

Did not stay at the hotel but found the staff at Le Week End the restaurant extremely helpful and happy. Very welcome for someone like me who has food allergies. Went out of our way to go twice for dinner.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Stephen, I was very pleased to read your review, even though you did not stay with us, I have shared your nice review with "Le Week-end" and I thank you on their behalf. Looking forward to welcome you at the Best Western Premier Opéra Opal next time, Best regards, Charlotte Jensen

"hidden treasure at a great value"

5
11/09/2017

The charming gem of a boutique hotel has it all Fantastic location next to all transportation; Buses, Metros and Airport Bus to CDG and an easy walk to the Grand Department stores and the great designer shops; Their welcoming staff make you feel at home and treat you as an honored guest and they have lots of good advice about Paris for your every question. I recommend getting their buffet breakfast which is very very good; Also I suggest getting a room on the 5th or 6th floor rather than a lower floor There is great value for the price here and if you try it once you will not want to stay anywhere else when next you return to Paris <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear 1941 Traveller, We have all read your review with great attention, thank you for letting us know and for sharing. We love to make our guests confortable and we are happy to share these moments with you. Thank you for choosing the Best Western Premier Opéra Opal and for coming back ! Best regards, Charlotte Jensen

"Good location"

5
05/09/2017

Small hotel, but neat and the environment is great. Opera garner or St. Lazare station is 7 min. away on foot. The subway station is 3 min. away. Printemps or Geleries Lafayette is 5 or 8 min. away. I enjoyed staying there esp. as a single female traveler 'cuz it was quite safe to hang around. Breakfast was nice, and the amenities are Luxe, which is a French brand. The only drawback was the carpet with dust and stains at some parts. It would be great if you bring a disposable slippers. I brought one from the airplane, and it was an excellent idea.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Seoyun, Thank you for taking the time to share with us your wonderfull review. Our front desk is available 24 hours a day, and they would be delighted to provide you with slippers or anything else you may need during your stay. We are happy that you have enjoyed the Nuxe amenities in the rooms and we are all looking forward to welcoming you soon, Best regards, Charlotte Jensen

"Ideal location"

5
26/07/2017

Great hotel in prime location with easy reach to metro . Stayed for 3 nights and could not fault anything. Room was immaculately clean and suited our needs and the staff were all very friendly. We opted out of the breakfast prefering to eat out at cafes. The shops are quite expensive in this area but its nice just to window shop and the Galleries la Fayette was just a short 5 minute walk away.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Caroline, Thank you for giving us a feedback on your stay, we are thrilled that you have enjoyed it ! The Best Western Premier Opéra Opal is ideally situated for shopping, strolling and visiting the best Parisian monuments. We are happy that you have enjoyed our services, and our smiles ! Looking forward to welcmoing you soon, Best regards Charlotte Jensen

"Interesting stay in a family room"

4
10/07/2017

We stayed there as the last leg of our swiss/paris tour for 3 nights. The room allotted to us was an executive room with 2 beds and a sofa bed. We were a family of 4, 2 adults and 2 kids. It was a strangely shaped room as in Europe on the top floor, with the slanting roof. However the room was of such odd size that u cannot go to one side of the room as it was so close to the roof (around 3-4 feet height from the floor). We all bumped our head quite a few times. We requested them to change our room, even if it is downgraded to a lower class as it was quite uncomfortable to stay in a room with an odd dimensions. However there was none available in the hotel as we were told. We were offered a possible room in a bit far away hotel, which we declined as it was not a suitable location for us. Furthermore, being an executive family room, there was a separate washing area containing a jacuzzi, however the strange part was the area was completely open and visible to the entire room, which we find a bit queer. I know it can be a matter of personal choice, however with family, u need to have door to the bathrooms and cannot complete remove then. On request, they brought a kind of chinese partition for it. The room was hot when we entered, but had a wonderful AC unit which kept it nice and comfortable in 33 degrees there. The room had all the amenities and a wonderful nespresso machine. The location of the hotel is amazing (very close to Madeleine) with a wonderful staff, always smiling and ready to help.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear guest, First of all thank you for giving us a feedback on your stay. We are happy that we were alble to arrange a delicate situation upon your first night and we have all enjoyed all the smiles of your family every morning ! Hoping to able to welcome you next time, Best regards, Charlotte Jensen

"Best offer "

5
10/06/2017

Amazing location, just in front the medaline church and metro station. Very nice staff, good facilities quality! We had the classic room and enjoyed it very much. Nothing bad to say about this hotel! Bravo!

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Shahafo, Thank you for your feedback ! We are thrilled that you have had a nice stay and that you have enjoyed the hotel, the staff, and our facilities. We are looking forward to welcoming you soon again, Best regards Charlotte Jensen

"Great location and comfortable stay"

5
31/05/2017

Location is very convenient. Close to restaurants and shopping area. very center of the city. Specious room. Most of the time, hotel in Paris will be very small with this price range, but Premier Opera Opal is great for the price.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Thank you for taking the time to give us a feedback on your recent stay. We are happy that you have enjoyed the hotel as well as the situation near the Opéra Garnier and a few steps from the Department Stores. We are looking forward to welcoming you next time ! Have a nice day, Charlotte Jensen

"Visit to Paris"

4
23/05/2017

Excellent location of the hotel, everything easy to reach on foot, pleasant surroundings. Pleasant service and hotel service, excellent cleaning, very good bed and equipment, but the room was very small.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear slade001001, Thank you for taking the time to give us your feedback on your stay. We are happy that you have enjoyed the hotel, our rooms are from 14 m² to 20 m², depending on the category that you book. Please feel free to contact us directly to book your next visit, we will be happy to guide you to the best suitable room. We are looking forward to welcoming you soon, Have a nice day, Charlotte Jensen

"Great Spot"

5
09/05/2017

Great location right behind the Madeline Church. Super comfy rooms and bed. The price we paid booking through Hotels combined was great value and included a reasonable breakfast. Only downside....€5 for a coke???

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Rodand, Thank you for your nice return, we are happy that you have enjoyed the stay at the hotel. The Best Western Premier Opéra Opal enjoys a privileged situation within walking distance to Place de la Concorde. Our breakfast is served from 7 to 10.30 am, you have 2 choices an Express Breakfast for 7 € or the full buffet breakfast for 19€. All the rooms are equipped with a minibar and you have several soft drinks at your disposal. As well you have the Snack Bar at your disposal in the lounge, free of charge. Hoping to be able to welcome you again soon, Best regards, Charlotte Jensen

"Amazing Location, Great Staff"

4
30/04/2017

It was a 5 night stay, our first night didn't go so well. the standard rooms are extremely small, with no room to even open your luggage. We were not expecting big rooms given the amazing location, but it was a bit too much, add to that the fact that it was still winter and most the standard rooms open onto what seams to be the fire escape staircase running down the middle of the building. so been on the first floor, we couldn't open our windows for a breeze cuz there were no screens for the window. we requested a room change and got a superior room. it was like we moved hotels. rooms were spacious by all standards, with large windows overlooking Parisian streets and it was fantastic! the staff are very friendly, and the rooms are very clean, and well renovated. The hotel location is just perfect! it is walking distance from many attractions as well as shopping streets, and has a couple of metro stations conveniently close. before going we had read reviews about the train passing, we did hear it, but can't say that it was an inconvenience, you have to be very picky to pay attention to that, so its nothing to worry about. Overall the hotel is amazing if you make sure you get a superior room or if you are a backpacker and don't have luggage in a regular room. I think its a great hotel to stay in and highly recommend it.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Guest, Thank you for taking the time to share your stay with us ! We are happy that you have enjoyed it and specialy the superior rooms, all the superior, deluxe and executive rooms are overlooking the Rue Tronchet or Rue Castellane - nice sights of the Parisian life. OUr classical rooms are all overlooking the courtyard and the bed is 1.40m, please do not hesistate to contact us and we will give you the full description of the rooms. Our front desk is on duty 24 hours a day and will delighted to help you. We are looking forward to welcoming you next time in Paris. Best regards Charlotte Jensen

"Quiet location near the metro and easy to get around downtown"

4
27/04/2017

The hotel is in a great location. The square around the church of the Madeline is really quiet and there is a metro stop right around the corner. The hotel is small. If you have not been to Paris before it will probably surprise you, but as a home base in the city it was great. We could barely fit two people and out suitcases in the elevator. Also, if this is your first visit to the city you should be ready for higher prices on food. We went down the street to get breakfast each morning. It is not expensive to get a pastry or something small, but drinks run a lot. For example, at many of the little cafes a can of coke will be 6.2 euro. One morning I got a large glass of orange juice and it ended up costing 10 euro. It might make sense to just eat at the hotel for breakfast.

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Jared B, Thank you for taking the time to review the Best Western Premier Opéra Opal. We are happy that you have enjoyed your stay at the hotel. The hotel has 33 rooms, with different categories the sizes are from 14m² to 20m², all with an elegant decoration and an intimate atmosphere, please feel free to contact us and we could give you a full descriptions of our rooms. Our breakfast is served from 7 to 10.30 am and we have a full buffet breakfast for 19€ but as well an express breakfast for 7€. We are looking forward to welcoming you soon, Best Regards Charlotte Jensen

"Not that impressive"

3
19/04/2017

Several times we were locked out because the attendant was not at the front desk. They TOOK our do not disturb sign. Furniture was worn down with chipped paint and everything stunk. the best person was the young lady who checked us in the first day

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Rebecca, Thank you for taking the time to leave us a comment on your stay. I apologize for the inconvenance the receptionist could leave desk a few moments, and that is why you have a bell on the left side of the front door. I really apologize for this. I hope that you have still enjoyed Paris and I would love to be able to welcome you here again, and please contact me directly on your next visit. Best regards Charlotte Jensen

"Can't wait to return!"

5
17/04/2017

This hotel was fabulous, the staff were friendly and approachable the room was immaculate and the room appliances were great! The room overlooked the beautiful streets of Paris with fully openable windows so we could really take in the views. We were upgraded to a room with a spa bath, which was super relaxing after visiting the famous landmarks of Paris which were only a short walk away from the hotel. We were provided with a book explaining all of the features of the room and how to operate them, including pricing for the mini bar, breakfast and room service. Free tea and coffee were provided and restocked each morning, the room was cleaned and the bed also made up each day. I couldn't be happier with this stay, the only issue we had with the room was we were unable to connect to the the wifi, however I'm sure if we had asked the reception staff they would have been more than happy to resolve the issue. I can't sing the praises of the staff enough, from check in to booking our taxi to the airport they were fantastic at accommodating us and welcoming us with a smile and 'good morning' each day. Thank you so much for an amazing stay we will certainly be returning!!

Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Dear Guest, The whole team joins me to thank you for taking the time to share with us and other travallers. We are thrilled that you have enjoyed our services and the front desk team on duty 24 hours a day would have been very happy to help you with the wifi acces. We are all looking forward to welcoming you soon again ! Best regards Charlotte Jensen

"Opal Hotel "

2
04/03/2017

The location of hotel is very good and the hotel near to shopping (galerias Lafayette) but I given for hotel 5.5/10 because the hotel is small and the left can take only 3 people and take long time for waiting. I think the hotel for short stay 3 nights maximum.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Aziz012, Thank you for taking the time to give us a feedback on your stay. It is true that the hotel has 33 rooms on 6 floors and this create a very intimate atmosphere that our guests apreciate. Our nice situation near the department stores are ideal for shopping and strolling around in Paris. I hope that you will choose to stay with us again in the future and if you contact me first I will endeavour to make things right with you. Best regards Charlotte Jensen

"Lovely well-located hotel"

5
21/02/2017

Simple accommodations but well-appointed. Location is wonderful for shopping and Paris sights. Staff was very friendly and helpful. The room was lovely, just what we needed for a place to refresh and sleep while spending time in Paris. We didn't try the breakfast as we were out and about early each morning.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear CaliforniaMarie, Thank you so much for taking the time to leave your review. I am delighted that you have enjoyed the time with us as well as the great shopping possibilities in the area and the availability of the staff. We look forward to welcoming you back in the very near future. Best regards Charlotte Jensen

"Great location, great staff, nice rooms"

5
13/02/2017

The staff was super friendly and helpful. The location is perfect. The street isn't too noisy. The room and bathroom were nice size. Nice little sitting room with fireplace. Would def stay next time in Paris

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Bob, Thrilled with your outstanding review, the whole team joins me to thank you. We are all looking farward to welcoming you soon, Best Regards Charlotte Jensen

"Good location"

4
13/02/2017

I enjoyed staying at this hotel as the location is excellent. I would prefer to have a good old-fashioned kettle rather than a Nespresso machine as I like tea in the mornings and they are not very good for just hot water because of all of the coffee that they have previously been used for.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Astaire, Thank you for taking the time to share your experience. We are happy that you have enjoyed your stay, please feel free to ask us for a kettle at the front desk, we would be happy that you could have a nice cup of tea in the morning. Our neighbourhood is outstanding with theatres, concert halls and lots of shopping possibilities. We are looking forward to welcoming you soon, Best regards, Charlotte Jensen

"Business Trip"

4
13/02/2017

Very good location very well served by the transport means. the hotel was very nice and comfortable. My room was not big but cosy and very well furnished with various amenities. The personel was very nice and well prepared and satisfied all my requests.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Darion, Thank you for sharing your experience on Tripadvisor. We use a lot of time and many efforts into ensuring our service and standards are high, so to learn that you have enjoyed our services delights me the most. It has been an absolute pleasure having you with us and we are looking forward to welcoming you back in the very near future. Best regards Charlotte Jensen

"Charming hotel; great location"

1
01/11/2016

We liked everything about the Opera Opal. Our room was very clean and the bed linens and towels were luxurious. The location is near good shopping and the metro. The staff at the front desk were especially welcoming and very helpful with directions and suggestions. We would recommend this hotel to anybody.

"Very good central hotel"

4
01/10/2016

I had a lovely big room in this hotel during my stay in Paris. I was on the first floor but not at all bothered by the sound of the tube somewhere underneath the hotel - I used to live in a flat in Paris where you could hear the metro! The location of this hotel is excellent. The only thing I wasn't so sure of was breakfast, it was ok but not sure i would book it next time.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear HanneleD, Thank you for taking the time to share your experience with other travellers on Tripadvisor. We are happy that you have enjoyed your stay. We have different room categories, please do not hesitate to ask next time we will be happy to show you the different room types. Looking forward to welcoming you next time, do not hesitate to contact us directly to make your booking : [email protected] Best regards Charlotte Jensen

"Still my favourite Paris Hotel."

5
18/09/2016

The first time I stayed here back in 2013, I gave it 5/5. I've stayed here a few times now and it is still my favourite. My room this time was a deluxe room and was a good size with an excellent bathroom. It was very comfortable, spotlessly clean. Location is fantastic for a lot of Museums and galleries. The metro is very close. There is a bit of street noise and a rumble from the metro, but this was not intrusive. Staff are excellent as always. My first choice for Paris visits.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Tiger1166, Such a nice review ! The whole staff joins me to thank you for taking the time to share it with us ! We are all looking forward to welcoming you soon, Best regards Charlotte Jensen

"The very best staff"

4
08/09/2016

Thank you very much to the staff. They all gave the very best service, and they were all very obliging and good tempered. Thus, the atmosphere in the hotel was very pleasant. - But earplugs were useful during the night. There was some noise from the street

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Guest, We thank you for taking the time to share your experience with other travellers and us. The Best Western Premier Hôtel Opéra Opal is situated near the department stores and you have easy acces to several metro lines, 8, 12, 14 and more, just down the street. The hotel is overlooking 2 streets, Rue Tronchet and Rue Castellane. I am happy that you have enjoyed the services from our front desk which is open 24 hours a day. I am looking forward to seeing you next time you go to Paris, Best regards Charlotte Jensen

"One more time!!!"

4
07/09/2016

As i been before in that hotel i would like one more time to say that is very nice for stay for a few days in Paris.Is in sentral location,the metro is just 50m away,there are nice restourants in the area and is quite during the night. The rooms are big and the bathroom well organised.Very nice that they have an espresso machine( in the room) of nespresso so the morning you can enjoy the comfort of the room.The reception is very polite and the cleeness of the room super. Is realy nice to go back and see that they still keep the quality in high standars for this small hotel.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear MichalisGreece, We are very happy to welcome you at the hotel again and all the staff joins me to thank you for sharing your experience with other travellers. The room you mention is our Deluxe room category which has an expresso machine and a bathtub, these rooms are overlooking either Rue Castellane or Rue Tronchet, and you have a very nice Parisian view. We are all looking forward to welcoming you again, Best regards Charlotte Jensen

"Perfect stay"

5
29/08/2016

Thanks for a great stay. The location is perfect just between 3 Metro lines, making everything next door and easy. Very helpful and service minded staff and an above average breakfast buffet. The room was clean and the beds wonderful. The bathroom was working as designed.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear BirgitogJan, Thank you for your lovely review on the Best Western Premier Opéra Opal. We are happy that you have enjoyed our central situation and our pleasure in receiving our guests. We are all looking forward to welcoming you, Best regards, Charlotte Jensen

"Great location, excellent service"

4
24/08/2016

We booked another hotel which seems to have an awful location before we ended up in this one. At first we could only stay for 1 night in stead of the desired 3 but the next morning the very friendly lady at the reception had arranged we could stay in the same rooms for all three nights. The hotel has a fantastic location, it's a small and cost hotel, breakfast is very good (especially compared with an average French breakfast) and the staff is very friendly and supportive. We love this hotel and will definitely come back again!

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Zondagjes, Thank you for sharing your experience with other travellers and with us ! I am very happy that you have enjoyed our breakfast, and we are all looking forward to welcoming you again. Please do not hesitate to contact us directly at [email protected] - we will give you a good deal, Best regards Charlotte Jensen

"Enjoyable night "

4
12/08/2016

We spent one night there through the website voyageprive.com ( French one) the hotel is very well located (near metro madeleine near opéra and saint Lazare) At checking we have been asked to leave credit card or 50€ deposit but I asked to empty the mini bar to avoid this hassle. The receptionist ( can't remember the name but she's Danish) was very helpful and smiling all the time. We had our nice too on 3rd floor ( lift wasn't working so we did sport and they put our bags in our room for us ) it's located in an old style Paris building but we'll renovated. The decoration is made or red kind of autumn colours.The bed and facilities were clean except for the carpet neat the bathroom big spot of I don't know what was on it. Our view was on the main road ( rue tronchet) which is noisy if you want to open the window however the windows are double glazed so you sleep like a baby! In the bathroom there were some Nuxe soap and shower gel (no shampoo though) The breakfast is ok. Not a wide choice but it's fine. The small hic is the noise that comes from the metro tunnel that is nearby but it's not continuous. Small advise if you want to reach the hotel take the mine 14 of the metro and then you should take the exit called rue tronchet you will just walk one two minutes to reach the hotel.

"Great Place in a Great Vicinity"

5
10/08/2016

This hotel was an outstanding place to stay. We were on the first floor so we could open our window and see to the street below. The room itself was well appointed with a king size bed and a very large bathroom. Very friendly staff who spoke English very well. Couldn't have been happier with our choice!

"Bad timing"

4
26/06/2016

I passed by this hotel the week before my stay there and liked the location and neighborhood. I walked in off the street and made a reservation. Unfortunately, the day my friend and I arrived the lift was out of order. We were supposed to stay in a deluxe room with two beds on the fifth floor. We had just spent several days in Burgundy and Provence and had tons of luggage, wine, etc. It was late and there was no way we were going to climb five flights of stairs. The clerk traded our room for a standard room with one bed on the first floor. They agreed to adjust the price and did their best to accomodate us. Breakfast was good and the driver they hired to take us to the airport was fun. All in all, i would recommend the hotel as long as the lift is working!

"Perfect location"

4
22/05/2016

Hotel is walking distance to metro, printemps store, many bistros Room is comfortable and a reasonable size Bed was a little soft for my tastes Staff were very friendly I'm would certainly stay here again

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Kevin G, Thank you for taking the time to write a review on your stay. We are happy that you have enjoyed the hotel and the staff, thank you for letting us know ! We are looking forward to welcoming you again, Best regards Charlotte Jensen

"Noisy"

3
20/05/2016

It is not a bad hotel as it is conveniently located near metro stops and department stores at Opera. The only issue was the noise from the street and you could hear the metro rumbling underneath. Breakfast had a good selection, and staff friendly. Wifi needed login each time which was annoying, but at least it was included.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Jip79, Thank you for taking the time to leave a comment on your stay with us. I am sorry that you were disturbed by noise from outside, please feel free to inform the front desk in order for us to find a solution for you. Our optical wifi is free of charge, regarding login it actually depends on your device if you need to log on each time. Hope to see you soon, Best regards Charlotte Jensen

"Simple and Charming"

4
18/05/2016

Excellent location! Close a subway station and near many points of interest, the hotel allows to know Paris on foot. The rooms are clean, comfortable and cozy. The breakast is also good. Negative point to the stairs to access the elevator ... it's tricky climb with luggage! I really enjoyed it!

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Mariane D, Thank you for your lovely review. We are happy that you have enjoyed our central situation in Paris as well as the hotel. Our breakfast is served from 7 am to 10.30 am and you can choose between the express breakfast of 7€ or the full buffet breakfast of 19€. Our hotel is on 6 floors and the lift goes to each one of them, there are no stairs in front of it. We are looking forward to welcoming you again next time, Best regards Charlotte Jensen

"Long week-end in Paris"

4
18/05/2016

The Hotel is excellently located near the Madeleine, and just few steps away from key attractions, Shopping Centers (Printemps and Lafayette), restaurants, groceries, Taxis, Metro and Bus Stations. The staff were very friendly and helpful and the rooms were very clean and modern while an upgrade was offered.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Newni_11, Thank you for taking the time to write a reveiw on your stay. We are happy that you have enjoyed our great location as well as the hotel and staff. We are looking for ward to welcoming you next time, Best regards Charlotte Jensen

"Pleasantly surprised"

4
15/05/2016

We were very happy with the room and location. Great value for money in the Madeleine district. Wifi worked well and lady at reception was very friendly and helpful. Good size room, with amenities you would expect from a 4 star hotel. Road was slightly noisey during week in morning, but was nice and quiet on Sunday morning. Air con was nice and cool and you could adjust it. I would definitely stay again. Short walk to Madeleine station.

"Very Friendly Staff"

3
13/05/2016

We stayed here for two nights. Everyone who worked in the hotel was very pleasant and accomodating. We got a free upgrade to deluxe room. We didn't eat the breakfast here although you can add a package to do so. The metro tracks run underneath the hotel so it is better to be on the higher floors, but we didn't have any issue. The only real complaint is with the shower. It had a rain shower head with horrible pressure and streams of water seemed to go in every direction other than where you would want them to. All in all it's a decent place with friendly people.

"Location, location"

4
13/05/2016

Stayed here for 2 nights. Was traveling on a medium budget and chose this for it's great location by multiple metro stations to get around quickly. I was pleasantly surprised by the friendly staff, clean rooms and looks of the place. I recommend avoiding the very expensive breakfast and running to Paul on the corner for a sandwich in the morning.

"Saving Paris experience"

4
09/05/2016

After having an apartment booked and paid for through Flipkey and the owner of the apartment cancelling when we were standing in front of the entrance, we were stranded. Just a little bit up the road, we saw BW Opera Opal and took a chance to see whether accommodation was available. We were assisted by lovely friendly welcoming staff at reception. Just the attitude of reception made us decide to book in for the rest of our trip and we had a great time. Thank you.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Mr Petro H, Thank you for sharing your experience with us and other travellers. We are happy that you have enjoyed our great situation next to the Department Stores and walking distance to many sights, as well as our vocation to serve our customers. We would be happy to welcoming you again, in order to have the buffet breakfast included in your rate contact us directly, Best regards Charlotte Jensen

"Charming hotel-good location"

4
27/04/2016

The room was small but clean and more than adequate. The bed and the bedding were fabulous. The bathroom very modern and nice. We had breakfast every morning, which was very nutritious and good and gave us plenty of variety. The location was excellent, plenty of restaurants in the area and shopping. The subway was very close by. All the staff that we had contact with were very helpful and professional. They arranged to have a VIP town car taking us to the airport, charge 60 euros. We felt it was worth every penny.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear travelers574, The whole team joins me to thank you for taking the time to leave a feedback on your recent stay. We are happy that you have enjoyed your stay. The BEST WESTERN PREMIER Opéra Opal is situated within walking distance to the Grands Magasins as well as PLace Vendôme and even Champs-Elysées, you have as well several metro lines nearby as 8, 9, 12 and 14. Thank you for sharing ! Best regards Charlotte Jensen

"Best Western Opera Opal"

5
25/04/2016

We enjoyed our stay in this hotel. Rooms are very clean,and the facilities are great. Staff are extremely professional and friendly. One feels at home in this hotel.The location is good , it is near restaurant and shopping centers. There are quite a few good places to eat within walking distant.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Drftrop, We are thrilled that you have enjoyed your stay, we are happy that you have enjoyed our services, we do our almost to make your stay nice and enjoyable. We are looking forward to welcoming you again, please do not hesitate to book directly with us, you will get the best rate with breakfast included ! Charlotte Jensen

"Excellent care for all customers"

5
04/04/2016

The service I experienced were excellent. I liked the room care The location & amenities were fantastic I liked best of care and sympathy given by all the working staff I wish to come again and meet the same staff as they are lovely group and all the time they are very helpful and keendfull in their care for all customers

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Mr Tawsit, I have shared your lovely feedback with each staff member, thank you for letting us know ! We are happy that you have enjoyed our services and great location near the Department stores. We are all looking forward to welcoming you soon again, Best regards Charlotte Jensen

"Excellent location, great value"

5
29/03/2016

First time in the hotel and it turned out to be a wonderful surprise. Both rooms were clean, the staff was very friendly and helpful, and the location was perfect with every attraction within walking distance. We will definitely come back on our next visit.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Carmenfgtz, Thank you for your wonderfull feedback, we are delighted that you have enjoyed. Please feel free to contact us directly for you next booking and we will offer you the full buffet breakfast. Looking forward to welcmoing you again, Best regards Charlotte Jensen

"Paris Business Trip"

5
27/03/2016

I enjoyed my recent stay at the Best Western Premier Opera Opal. The staff were very friendly and helpful at all times. I really enjoyed the quality of the breakfast each morning. The hotel is well situated in Paris with easy access to many metro lines. It was a bit far from my work location but more centrally located to the major attractions. I highly recommend this hotel and will likely book this hotel for my next business trip in September.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Suzanne, We are thrilled that you have enjoyed your stay. Thank you for sharing your experience and we are looking forward to welcoming you soon, Best regards, Charlotte Jensen

"Good & can get bettet"

4
24/03/2016

I stayed 2 nights at hear. Generally it was clean, well decorated and close to 2lines of subway.It has only 2 problems.first since my room was at the 1st floor and close to the street it was little noisy and second the shower had problem and I couldn't make the water to come from the top.At the end I should say I am generally satisfied specially with the price and I am gonna get back to this hotel again

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Hadi H, Thank you for taking the time to write a feedback on our hotel. We are happy that you have enjoyed your stay, next time do not hesitate to request a room situated on a higher floor. Our front desk is open 24 hours a day, they would be happy to help you with any incident regarding the room or the hotel. In our bathrooms the tap can be turned either left for the top shower or right for the shower on the side. We are looking forward to welcmoing you here again, have a very nice day, Best regards Charlotte Jensen

"clean quiet room"

4
17/03/2016

The room was clean and quiet. The bathroom was modern. The staff was nice, helpful and professional. The hotel is near the Metro and the RER so it was easy to get around Paris. The breakfast had limited choices, but it was convenient.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear RobinAss, Thank you for taking the time to share your experience with other travellers. We are happy that you have enjoyed our convenient situation in Paris, as well as our services in the hotel. We are looking forward to welcoming you next time, Have a nice day, Best regards Charlotte

"Perfect location- Paris city center"

4
16/03/2016

Location: excellent location, close to Madeleine metro which makes it easy to travel to different places. The hotel is also less than 10 minute walk away from two biggest department stores (Printemps and Galleries Lafayette). Being in Opera area, you get to enjoy all the good restaurants and lovely cafe around the area. Staff: knowledgable and provide great customer service. They even gave us a room upgrade! Room: Although a bit small but quite comfortable. Plus we spent most of our time outside exploring the city any way- the place itself is great value for money

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Chanipa, We are deligthed that you have enjoyed your stay with us, thank you for sharing ! We are happy that you have enjoyed our location in the Opéra area, and as well we are within walking distance to Place Vendôme, Place de la Concorde and even the Champ-Elysées. Please do not hesitate to contact us directly for your next booking, we would be able to guide you to the best suitable room. By booking directly we offer you a full buffet breakfast. Looking forward to welcoming you soon, Best regards Charlotte Jensen

"SUPERIOER!!!!!!"

5
14/03/2016

Best location in the centre of Paris, walking distance for shopping area & Auber, Opera & Medaline station then easy access to reach RER & just 7 & 12 & some more metro lines. Located in the main road n cafe around the corner of the hotel. Room & Hotel is cozy & warm. The best point to recommend this hotel is super kind staff, If Im not wrong, her name is Madrine. She is super kind giving great information to travel in that area & she made our stay great! I will stay here again when I visit again

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear NoisyJessie, We are thrilled that you have enjoyed the hotel, the services, the front desk girls, and we thank you for sharing your experience ! Please feel free to contact us to make your next booking, we always offer the buffet breakfast. Have a very nice and we are all looking forward to welcoming you next time, Best regards Charlotte Jensen

"Comfortable stay in perfect location"

4
01/03/2016

With all my favourite shops just minutes away, the location was amazing. The room, although small was comfortable. May be it could have done with a couple of drawers but the wardrobe was good enough. I really enjoy the modern bathroom. My room was on the second floor and the metro could be heard slightly but it didn't prevent me from having a very good night sleep.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Zoomaida, We are all happy that you have enjoyed your stay and we thank you for taking the time to leave a comment on your stay. The BEST WESTERN PREMIER Opéra Opal has 33 rooms on 6 floors, and we would be happy to show you the different categories of rooms on your next visit. Do not hesitate to contact us directly to make you booking in order for us to give you all the information you may need and as well we offer the full buffet breakfast. We are looking forward to welcoming you soon, Best regards Charlotte Jensen

"Great place"

4
27/02/2016

Me and my partner stayed here for valentines weekend and can't really complain about anything in the hotel, had great space, en suite bathroom, wardrobe which was big enough for both out clothes, only thing we can say wasn't ideal was there was 2 single beds pushed together.. Stephanie on reception was great she had great English and was very patient with our not so bad not so good attempt at French. She recommended us to bistro romain which was such a beautiful place at a reasonable price, room service was great we had laptops, phones and money sitting out whilst they cleaned the room and nothing was touched. Will definitely return. Great location too.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Jasmine B, Thank you for taking the time to write a feedback on your stay. We are happy that you have enjoyed Valentine's in Paris. Our aim is to continuously improuve our services as well in housekeeping and at the front desk, we are happy that you have enjoyed both. Please feel free to mention that you want a double bed during your next visit and we will make sure that everything will be perfect. Looking forward to welcoming you soon, Best regards, Charlotte Jensen

"Great hotel, very central, very friendly staff"

5
27/02/2016

My husband and I spent our Valentine's weekend in Paris and enjoyed very much staying in the Best Western Premier Opera Opal. The rooms are very quiet and quite big, very clean, and well furnished. The staff is super friendly. It's also very close to public transportations, and easy to go by foot to some great places too. We would definitely go back to stay there another time we're in Paris.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear AsArnold, We are thrilled that you have enjoyed your Valentine's stay in Paris. The BEST WESTERN PREMIER Opéra Opal enjoys a very central situation with walking distance to Place Vendôme and the Champ-Elysées among others. On belhalf of all the staff we are happy that you have enjoyed our services. Looking forward to welcoming you next time, Best regards Charlotte Jensen

"Business Travel from The States"

5
23/02/2016

Was thrilled with everything about your hotel. Fantastic location with beautifully appointed rooms (and quite spacious!). Service was exceptional and extremely attentive...everything from check-in, to breakfast each morning, to check-out... Since starting up with a new company (based out of Paris), I will be traveling back out very soon and will select your hotel each time I come out.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Guest ! We were all very thrilled reading your review ! Thank you for sharing your impressions and we are sure looking forward to welcoming you next time. Have a very nice day ! Charlotte Jensen

"Very friendly welcome"

4
21/02/2016

Stayed one night only but received great and very friendly service from reception desk. Great location and spacious room ( despite low ceiling especially in bathroom ). If you are tall make sure your room is not on 6th floor!

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Mr Wenk, We thank you for sharing your experience with us and other travallers. We are delighted that you have enjoyed the services offered by the front desk. During your next stay we will be delighted to show you other categorie of rooms, for exemple a deluxe room, with a bath tub and around 18 m². We are looking forward to welcoming you next time, Have a nice day, Charlotte Jensen

"Very nice city centre hotel"

5
18/02/2016

This hotel might be small but its well located for shopping or sightseeing, there are the main stores within 5 mins walk and the louvre etc is no more than 10/15 mins away. The rooms are very clean and the staff very helpful and polite. Thank you

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Shamus67, Thank you for your nice review. The BEST WESTERN PREMIER Opéra Opal has 33 rooms, with 4 different types of rooms. For exemple a deluxe room, soundproof, bath tub, Nespresso Machine, nice view over Rue Tronchet or Rue Castellane and arround 19 m². Thank you for the compliments on the front desk service, which I have shared with great pleasure. Hoping to welcoming you soon again, Best regards, Charlotte Jensen

"Great location, friendly service"

4
17/02/2016

This was not our first time in Paris, but we change locations each time. The Opal is a small little hotel, our room was in the regular category for Paris but was very clean with a renovated bathroom, the bed very confortable. The stairs to get to your room are quite narrow and the elevator almost for only one person. The room had two tall windows that could open to the street view which was very pleasant, the noise at night did not bother us when the windows were closed.The staff is really friendly and welcoming. It is managed by a lady who gave us a wonderful service and was really helpful when we needed directions and suggestions. Breakfast was just orange juice and viennoiseries with coffee, some cereal and yogourt, nothing extraordinary but enough to start our day. There is however just next door a cafe where you can get a more substantial breakfast if you need it. It is super well located,. Au Printemps is just up the street, corner Haussman and small distance to Aux Galeries Lafayette, Metro stations, and a clothing boutique that rare in Paris had clothes to fit my size 18. I do not remember its name but it was on the street Vignon, on the other side of the hotel. The street is small so you are bound to find it.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Zinebre, Thank you for taking the time to share your experience with us. The BEST WESTERN PREMIER Opéra Opal has 33 rooms on 6 floors. All our rooms are soundproofed, and equipped with free wifi connection, laptop safety box, minibar, and coffee and tea facilities. Our buffet breakfast is served from 7 to 10.30 am. You have a large selection of cheeses, jams, fruits, different breads, pastries, honey, hot dishes, juices and more.. Our front desk is open 24 hours a day and we are happy that you have enjoyed their services during your stay. We are hoping to welcoming you on your next visit in Paris. Best regards Charlotte Jensen

"Great Location"

3
31/01/2016

The hotel is nice, the interior decoration is stylish and the rooms are very clean. The location is great where it is few minutes walking to gallery Lafayette and few steps to subway. It is priced reasonably. Service is good and food is not a problem, it has a nice clean restaurant, not bad for a few nights stays but it is not your special occasion stay.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear MJ, I thank you for taking the time to share your experience with us and other travallers. The BEST WESTERN PREMIER Opéra Opal is situated on Rue Tronchet, just between the Department Stores and the Madeleine Church. You have places like Place de la Concorde, Les Champs Elysées, Place Vendôme, within walking distance from our hotel. We have differents categories of room and we would love to show you more romantic rooms like our executive room with hot tub. We are looking forward to welcoming you again and we wish you a very nice day ! Best regards Charlotte Jensen

"Travel of our 40th wedding anniversary"

3
07/01/2016

Very Nice stay , in a small hotel, with a very good location, in a excellent neighborhood. Cordial and efficient staff. Only problem was the shower that leaks all the floor of all the bathroom..., and the bathtub with the edges to high ( become a problem for small people)

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Hschlup, I thank you for taking the time to share your experience with other travellers. We are all happy that you have enjoyed the services of the staff and I am really sorry that you had a problem in your room and that the bathtub edges were high. Only our deluxe rooms have a bathtub and all our superior rooms are equipped with a shower, we would love to show you another room with shower on your next visit. Our front desk is at your disposal 24 hours a day and I invite you to inform about any trouble you might have in order for us to solve the issue during the stay. I wish you a very nice day, Best regards Charlotte Jensen

"GREAT HOTEL"

5
05/01/2016

THIS IS A GREAT OPTION TO STAY, REALLY NEAR TO EVERYTHING, AND STEPS FROM DE METRO STATIOn and all the shopping places like st honore, plas vendome, printemps, laffayete. the price is reasonable and the room is very clean and well furnished with nice amenities

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Jdqm, We thank you for sharing your experience with other travellers. We are happy that you have enjoyed your stay and specially the situation of the hotel being close to the Department Stores, Opéra Garnier and with easy acces all over Paris. We look forward to welcoming you again, Best regards Charlotte Jensen

"Great location good value for money"

4
04/01/2016

The hotel is perfectly located in the 8th arr near Opera and Madeleine. Rooms are of reasonable size, nicely decorated with all the necessary facilities. Staff was nice and useful. The value for money is extremely good

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Guest, Thank you for sharing your experience with us and other travellers. We are happy that you have enjoyed our fine decorated rooms and good situation. Our front desk is at your disposal 24 hours day in order to helpfull the best possible. We are all looking forward to welcmoing you here again, Have a very nice day, Charlotte Jensen

"Opal Paris"

4
03/01/2016

Value for money at the time of stay.Location fantastic although you hear the sound of metro sometimes.Express breakfast and buffaet breakfast is good.Sometimes the hotel door was closed which is not good and dangerous if something happens.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Adil C, Thank you for taking the time to write a review on your stay. I am happy that you have enjoyed your stay and our services. Our buffet breakfast is served from 7 to 10.30 am, you have as well an express menu for 7 € served on request in the breakfast lounge, we are happy that you have enjoyed it. In case the receptionist has to leave the front desk, we leave the door closed for security reasons, I am very sorry for the inconvenience. I wish you avery nice day and hope to see you soon, Best regards Charlotte Jensen

"Central location close to transport and shopping"

4
15/12/2015

I rate my business stays based on comfort and convenience and this hotel scored high in both. As any typical Parisian hotel, the lobby is tiny, but was clean and always staffed. The room was small in size but comfortable, clean and quiet, for a week of well-rested sleep. I really appreciated the free wifi which worked well and allowed for effortless internet access. The breakfast was a pleasant surprise; with a nice selection of choices including lovely breakfast quiches which were my favorite! The hotel is centrally located between several metro lines as well as walking distance to the Roissy Airport bus stop at Place d'Opera. A decent assortment of shops and restaurants are located close in the neighborhood, but major shopping and department stores are just within a short walking distance. Overall this hotel was a good base for a week-long business trip. I would consider staying again.

"visit pleasant"

4
16/11/2015

I Enjoyed the hotel, especially the rooms, location and the way I was treated by staff. The breakfast is also very good, there are excellent restaurants and cafes around as well as shops to buy various items, and Metro Station

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Guest, Thank you for taking the time to leave us a comment on your stay. We are happy that you have enjoyed the services provided and our good location. We are all looking forward to welcoming you again, Best regards Charlotte Jensen

"Good choice"

4
14/10/2015

The hotel is small and tight but clean and nice. Room is small but it has all facilities. The bathroom is quite big. Location is perfect, very cetral place. The hotel is located on a cetral bulevard, near to Paris memorabilities. Service is good, everybody is kind.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Tripadvisor Member, Thank you for taking the time to leave a comment on your recent stay, we are happy that you have enjoyed your stay. The BEST WESTERN PREMIER Opéra Opal is situiated on the Rue Tronchet, between La Place de la Madeleine and Boulevard Haussman. The entrance of the hotel is discret and the atmosphere intimate, We have different types of rooms, our Deluxe rooms have large bathrooms, and a Nespresso machine in the room. We are all looking forward to welcmoing you again, Best regards Charlotte Jensen, Manager

"Good - ALMOST Excellent"

4
12/10/2015

It was a pleasant experience! The pretty and handsome counter staffs were always smiling and greeting you - Bonjour, regardless day or night. They were helpful and always trying their best to help, despite their very limited English language. I stayed for 5 days in the first week of October for a work trip, and totally enjoyed my stay with Opal; the location was fantastic, many cafes nearby, the surrounding was quiet at night, the bed was comfy - neat and tidy and clean. An important piece of information that i really need to highlight is - Honesty. I did not kept my monies in the safe, and they were laying around on the table - approx. close to 50 Euros, and its there, everyday! Being a non-french speaking foreigner working(holiday) in another country, having staffs with honesty and english/mandarin speaking staffs really helps a lot! Overall, the experience was very pleasant, the unpleasant stuff i can think of are 1) staffs limited English 2) lift was under maintenance for a day or 2 during my stay 3) did not have toiletries, comb, ear buds etc. 4) 100 TV channels, but most were French speaking 5) shower space was a bit small i.e. 1m X 1m. so unless, you're really particular about these nitty gritty stuffs - everything was excellent! Thumbs Up for the staff and management for OPAL, and I do hope to be staying there again.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Bryan L, Thank you for detailed review, we are happy that you have enjoyed your stay. All the front desk staff is speaking English, therefore I am surprised with your comment regarding the language. We are welcoming people from all over the world every day, and it is important to us that our guest are welcomed and taken care off in the best possible way. I hope that we will have the possibility to welcome you again and make your stay even better ! Best regards Charlotte Jensen, Manager

"Great stay!"

4
17/09/2015

We recently stayed at this hotel and was pleasantly surprised by how welcoming and helpful the staff were. Although this hotel is not close to the Eiffel, it is located in an area where it is relatively easy hail a taxi or hop on tour bus. If I had one complaint it would be that a city train could be heard (and felt) passing below our room about every 15 minutes. Despite this minor inconvenience, we would definitely stay here again.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Guest, Thank you for taking the time to share your experience with us and other travellers. We are happy that you have enjoyed your stay and we are all looking forward to welcoming you again, Best regards Charlotte Jensen

"Excellent Stay in Hotel Opal"

4
10/09/2015

My room was excellent and the hotel location is great. The location of the hotel is in the middle of shopping district, famous monument and museums. I will definitely recommend this hotel to family and friends and would come back to stay in the same hotel again.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Guest, Thank you for sharing your experience with us and other travellers. We are happy that you have enjoyed your stay at the BEST WESTERN PREMIER Opéra Opal, We are situated a minutes walk from the Department Stores and other nice shops, it is an outstanding location to make benefit of the Parisian Fashion ! We are looking forward to welcoming you as well as your friends and family, Have a very nice day, Best regards, Charlotte Jensen, Manager

"Perfect small hotel!"

5
06/09/2015

Nice small hotel in Paris.The location is perfect as is in the center and you can go around walking and the metro station is just 100 meters away.The rooms are very nice (not big )but with everything new as the bed are realy very comfortable.They have nice modern furnitures and all the facilities that usually you found them in 4-5 stars hotels.Coffe maker and safe box, as also very nice and well organisted bathroom with sampoo and body shoaps.The reception is very helpfull and the cleaness is one of the best.I suggest it 100% for a few days in Paris.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Michalis, All the staff joins me to thank you for your nice review ! We are thrilled that you have enjoyed our fine decorated rooms and the services offered. We are all looking forward to welcoming you here again, Best regards Charlotte Jensen

"Hotel Opal:Good price for value"

5
27/08/2015

We stayed (couple) on 21&22 August over a weekend in Hotel Opal. The hotel has an excellent central location and it is quiet and pleasant to stay. It is close to the metro, to the shops (Galleries Lafayette), to the Opera, to parking facilities and many other places. The room was clean, with clean linen and clean and well renovated shower bathroom.We were very happy with the breakfast which was delicious and of high quality. We would certainly recomend the hotel with only one suggestion/remark to the owners of the hotel which concerns the reception of the hotel during the evenings and night. When we arrived at the hotel, the evening receptionist was not from Paris and could not provide any information at all on Paris, on a close restaurant or on any good restaurant in Paris. Even when we showed him our recommendations from our friends, he could not give us any information. He was not aware of any parking facilities for our car which we finally found ourselves. His reply to all our questions was : I do not know, I am not from Paris… It is a pity for such a nice hotel to have a welcoming impression like this. Moreover, the map of Paris provided by the reception is only in chinese! IT is strongly recommended to provide one at least in french/english, since there are still a lot of European guests coming to Paris and after all we are in Europe and not in China.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear YannisAst, Thank you for having taken the time to leave a comment on your recent stay. We are happy that you have enjoyed our fine situation next to the Department Stores and with easy acces to all over Paris. I apologies for the attitude and the lack of information provided from the gentleman working in the evening. This will not happen again. We do provide free maps of Paris and in different languages, among Chinese, Japanese and off course an universal map, I am very sprry that we did not give you this map. We are lookig forward to welcoming you again, Best regards Charlotte Jensen

"Great Hotel"

5
22/08/2015

The staff and the location cannot be bettered. The hotel is clean and well decorated.My only slight moans are that the hotel is small - but that is also good - and there are no drawers, or enclosed shelves, in the bedrooms - strange and not user friendly. However the breakfast is really good and the rooms otherwise superb with a really comfortable bed and everything else you would expect from a 4* establishment.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Guest, We thank you very much for taking the time to evaluate the hotel ! We are happy that you have enjoyed our hotel with a very central location and just next to the department stores. We are looking forward to welcoming you again soon, Have a very nice day, Best regards Charlotte Jensen

"Kinda Weird But I'd Go Back"

4
17/08/2015

Got this room as an Express Deal on PriceLine. Did not have high expectations. Stayed 4 nights. They handled my weird booking very well (two separate two night reservations). Nicely appointed, clean, but tiny room. And it was shaped really weird...like a piece of pie with the bathroom at the pointy end. The wide end was barely big enough to hold the queen sized bed. We just got off a river cruise, and this room and the river ship room were similarly sized, so we're talking TINY. The bathroom was bigger, though. Nice shower, nice fixtures, plenty of hot water, no bath tub. The staff that manned the desk were friendly and spoke English. We didn't really go much beyond check-in talk and hi/bye, so I'm not sure of their command of English, but it's a heck of a lot better than my command of French! The metro line went right under the building, but it's a low rumble that is easy to tune-out. The room had a window out to the "courtyard", so no view...but what do you want from a PriceLine buy? Weird visit from the mini-bar guy during a nap one day. I would expect that they'd just knock, and if someone was in there, they'd go away. Or at least wait for the guest to open the door. He just used his pass key, poked his head in and asked if we used any mini-bar stuff. Nope. He did remind us that the coffee (instant) was complementary and then left. Wow, that was weird. Free internet worked, sort-of. The first day, it was feeding my google maps android app pretty well, but after that, I would connect with a browser, pop over to the maps app to have it calculate a metro route for me, and after a minute or two, it would kick me off the Internet. That was annoying, but I could work around it. Then, our last night in the hotel, they kicked us off the Internet at 8:37pm (it said that in the connection confirmation page). I might have been able to call the desk and ask that it be extended, but I didn't want to get into what might turn into a confusing discussion.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Guest, First of all I thank you for giving us a feedback on your recent stay. We have 4 room types and the room that you have booked is a classic room overlooking the inside courtyard, bed of 1.40m, shower and 14 square meters. The next room types are larger and are overlooking either Rue Tronchet or Rue Castellane. Any staff member should always knock on the door before entering the room, therefore I thank you for letting me know and I have spoken to each member in order for this not to happen again. Please do not hesitate to give a call to the front desk during your stay, we are on duty 24 hours a day and we would love to fix any trouble you may have, internet included. We hope that to see you soon in Paris again and we are looking forward to welcoming you here, Best Regards Charlotte Jensen

"Aug in Paris"

5
17/08/2015

booked this room as this was right opposite the hotel my friends were staying at. I got lucky as I was upgraded to a deluxe room which had a large bathroom with bathtub and the room had its own espresso machine. I was super thrilled with the location. Right next to magdalene church and walking distance to place de la Concorde. We even walked to the Eiffel Tower! For the shopaholics, this is a heavenly location. Barely 200mts from Prentemps and gallery Lafayette.The staff at the reception were extremely courteous and helpful. They spoke fluent English and were lovely to interact with.

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Roopa V, Thank you taking the time to write a review on your recent stay. We are very happy that you have enjoyed our special situation and the services of the hotel. We are looking forward to welcoming you soon, Best regards Charlotte Jensen

"Summer in Paris"

4
15/08/2015

Very nice location of the hotel, easy to find and really good also for tourists that would like to walk the city. The reception was very kind, the rooms although not to so spacey but i axcept it for Paris... I have been there many times, and always finf very tiny rooms... And not really clean, but whatever, lets say it was not bad. The bathroom though it was excellent,clean, warm water, very good. From our room we dint had any good view,but it was not a problem, we were the whole time in the city.. The neighboorhood i also enjoyed. Many bistros, for the big and small hunger, open from early morning until late Night...

Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review
Dear Guest, I am happy that you have enjoyed your stay. We have different types of rooms and sizes. The classic rooms are all overlooking our courtyard and the other rooms Rue Tronchet. I am very sorry to read that you found the room not clean, please note that we have taken carefull note of this and we have made the appropraite action to make everything clean. Thank you for letting us know. We are looking forward to welcoming you here again, Best regards Charlotte Jensen

"Very nice hotel "

5
05/08/2015

I stay in this hotel 7 night it is very nice ..from location and service and it's very nice room with very helpful staff ..great experience with them thanks for all the staff ...hotel is near from...