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Best Western Hotel Tour Eiffel Invalides, Paris

4.0/5  - basé sur 530 notations.
35, Boulevard De La Tour Maubourg, 75007, Paris, France - See map
Best Western Tour Eiffel Invalides - BEST WESTERN Tour Eiffel Invalides The Best Western Tour Eiffel Invalides is ideally located in the center of Paris. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Tour Eiffel Invalides is located in the middle of the smart district of Paris and within walking distance to Invalides, Eiffel Tower and the Champs Elysees. The beautifully presented Best Western Tour Eiffel Invalides, which is totally air-conditioned, boasts a small inner garden and thirty rooms attractively decorated, wonderfully demonstrating the charm and the elegance of the 7th arrondissement. Enjoy your stay!

Best Western

Hotel Tour Eiffel Invalides

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Hotel advantages

  • Safe deposit box
    Safe deposit box

Guest reviews

In partnership with tripadvisor fr
based on 531 guest reviews
NOTE ISSUED
Excellent
139
Very Good
228
Average
113
Poor
28
Terrible
23
REFER TO NOTICE
Business Business
67
Couples Couples
204
Family Family
130
Friends getaway Friends getaway
56
Solo travel Solo travel
25
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Small but efficient!"

3
25/09/2018

This hotel served our purposes but had extremely small rooms , hallways.and elevators. I stayed in a double but it was really tiny in comparison to what we get in the US. However, it was kept clean and kept stocked with coffee by a wonderful cleaning staff. And Jonathon, at the desk, was extremely helpful to us when giving us directions to the train station. The hotels location was great, with cafes on each corner, close to the Eiffel Tower and train station, and near a great shopping and restaurants.

EricN75007, General Manager at Best Western Tour Eiffel Invalides, responded to this review
Dear tammy b We thank you for your comments following your stay at Best Western Tour Eiffel Invalides. And thanks for your compliments for our staff But the next time ask the reception, we have a superieur room with the size much Superior ! It is with great pleasure that we receive your compliments. See you on next Time with Pleasure With Best Regards Eric NIVELLE GM

"Good location , Nice staff"

4
16/09/2018

The location is very good and it's at a walkable distance from his bus hop on hop off bus stop. It's also at a walkable distance from the tower and very near to local resturants and souvenir shops. Breakfast is very well served. Staff is very warm and helpful.

EricN75007, General Manager at Best Western Tour Eiffel Invalides, responded to this review
Dear SagarAmlani We thank you for your comments following your stay at Best Western Tour Eiffel Invalides. It is with great pleasure that we receive your compliments. See you on next Time with Pleasure With Best Regards Eric NIVELLE GM

"Great Location and Awesome Customer Service"

5
12/08/2018

We had been in our room for only two hours when the air conditioner started leaking, pouring down water. We called the front desk and within two minutes someone was up to check on it. She said that it would need to be repaired and quickly offered to move us to another room. We had a larger room with three twin beds and another room that size wasn't available so they asked if two rooms on the same floor would be ok. Within, 10 minutes we had keys to the new rooms and moved our things. Such awesome customer service is not often seen. Location was great, view of Eiffel Tower, walking distance to so many places. Clean and quiet hotel. Friendly Helpful Staff.

EricN75007, General Manager at Best Western Tour Eiffel Invalides, responded to this review
Dear Nadia L We thank you for your comments following your stay at Best Western Tour Eiffel Invalides. It is with great pleasure that we receive your compliments. See you on next Time with Pleasure With Best Regards Eric NIVELLE GM

"Great location"

4
07/08/2018

We spent 5 nights in a superior room, it was clean and fresh, washroom was large and spacious. Staff was very helpful and always had a friendly hello. Most of the major sites are very walk-able to many of the sites. Subway and train are only a couple of blocks away. Many bakeries in the vicinity. As with many of the establishments in the area the elevator is very small. Some of the furniture does need to upgraded. We were able to walk to the Eiffel Tower, Louvre museum, the War Museum and many other attractions. I would not hesitate to stay here again.

EricN75007, General Manager at Best Western Tour Eiffel Invalides, responded to this review
Dear canpass We thank you for your comments following your stay at Best Western Tour Eiffel Invalides. It is with great pleasure that we receive your compliments. See you on next Time with Pleasure With Best Regards Eric NIVELLE GM

"Great location. "

4
28/07/2018

On arrival at Charles de Gaulle airport we hope on the “bus direct” which takes you to the Arc De Triomphe and depending on what you carrying the Hotel is only a short walk away. As we had a very early flight we arrived at the hotel about midday, and knowing that check in was not till 14:00 we were just going to leave the bag and go for lunch. We where greeted by Bernard who said we can check in now as he had a room ready. We were on the fifth floor and as we were hoping for a room with a balcony or at least a large window we were disappointed on entering the room. It was an odd shape with only a small roof light window and a very small bathroom with the same type of window. This was probably a little bit of our fault for arriving early and was given the first room that was ready! So we said ok let's ask to move rooms. This was made a bit easier when we found the TV didn't work. We went down to reception in a very very small lift. (One bag two people. That's it) we asked and there was no problem at all. So we moved into room 53. No balcony-but it did have a lovely big window we could sit by with a class of wine. No view of course as it was the back of the building, but it was so quiet at night. We stayed 4 nights so got used to the breakfast basement. Which can be a bit cramped if you don't get in early. Good Quality breakfast, but I was disappointed on our last morning as we got down at 08:10 to find all the cooked food gone and it was not replaced. Overall pretty good place to stay particularly because of its location.

EricN75007, General Manager at Best Western Tour Eiffel Invalides, responded to this review
Dear D999G777 We thank you for your comments following your stay at Best Western Tour Eiffel Invalides. It is with great pleasure that we receive your compliments. See you on next Time with Pleasure With Best Regards Eric NIVELLE GM

"Great location"

4
11/07/2018

The hotel is located in a great part of Paris and an easy metro journey from Gard du Nord. Check in was very polite and efficient and the hotel itself is clean and perfectly adequate for what I wanted. The rooms are small yes, but this should not be a surprise in Paris - however the aircon was excellent and the room was quiet, clean and comfortable. Breakfast was a simple extended continental but again, fine for what is required.

EricN75007, General Manager at Best Western Tour Eiffel Invalides, responded to this review
Dear Martin W We thank you for your comments following your stay at Best Western Tour Eiffel Invalides. It is with great pleasure that we receive your compliments. With Best Regards Eric NIVELLE GM

"Shoddy, cramped....poor value for money"

2
03/07/2018

This hotel disappoints on most levels: Tired, tiny rooms appointed with flea market furniture...dirty bathroom with hanging wall fixtures and insects on the floor. Water boiler still contained water from previous guest. Noisy, thin walls. One minuscule elevator, be prepared to wait. Indifférent welcome. This place lives off its location and somewhat reassuring Best Western label. Overpriced, poor value for money. The highlight was the friendly night front desk clerk for my 5am departure.

EricN75007, General Manager at Best Western Tour Eiffel Invalides, responded to this review
Dear zeeone2015 Following your stay at the Best Western Tour Eiffel Invalides, our entire team thanks you for your visit We are really sorry that the service and the level of service did not live up to your expectations, and we apologize for that. Any time we are surprised by your remarks on insects because our rooms are Checked every day. Once again we thank you for your remarks and hope to be able to convince you, during a future stay, that the inconvenience you have experienced were isolated incidents. With Best Regards Eric Nivelle GM

"Amazing Location"

4
03/06/2018

We were very surprised at how lucky we were to have booked this hotel. Its all about location in Paris. And this was perfect. Everything within walking distance, the Eiffel Tower, to the Louvre. We did use the hop on and off Boat which was perfect. The room was small, but this is Paris. These buildings have stood for decades and even centuries. They have been peoples homes at one time, etc. So yes, the rooms are small but standard for Paris. The service at the front desk was perfect. There were street side cafes just down the street we enjoyed. But again this is a great location. The rooms were quiet. And the air conditioning worked great! which is odd for paris. You cant go wrong this this location. Clean, quiet and location, location. location.

EricN75007, General Manager at Best Western Tour Eiffel Invalides, responded to this review
Dear flyingtheskies We thank you for your comments following your stay at Best Western Tour Eiffel Invalides. It is with great pleasure that we receive your compliments. With Best Regards Eric NIVELLE GM

"Great location "

4
09/05/2018

We only stayed two nights and and mostly only to sleep. Staff is friendly and helpful arranged transportation to the airport for us at 4 am in the morning the night before with no problems Close to many cafes and walking distance to the Eiffel Tower. Safe to walk even late at night. Easy uber pick up and drop off.

EricN75007, General Manager at Best Western Tour Eiffel Invalides, responded to this review
Dear Tanja R We thank you for your comments following your stay at Best Western Tour Eiffel Invalides. It is with great pleasure that we receive your compliments. We hope to see you soon With Best Regards Eric Nivelle GM

"Great service "

5
27/03/2018

We had a wonderful stay at the Best Western Tour Eiffel Invalides. The service was fantastic. Jonathan at the front desk was incredible helpful and very nice. He made our stay very comfortable. Also the location is very convenient. And lots of restaurants around.

EricN75007, Manager at Best Western Tour Eiffel Invalides, responded to this review
Dear burntoshine, We thank you for your comments following your stay at Best Western Tour Eiffel Invalides It is with great pleasure that we receive your compliments We are pleasure to see you again ! With Best Regards Eric NIVELLE Hotel Manager

"Pre xmas family trip "

3
23/01/2018

The hotel was ideally located for walking trips to various attractions. There were cafes, a bakery and small grocery nearby The hotel staff was helpful and friendly. The rooms while clean were a bit small in comparison to rooms in the USA but standard for Paris My only complaint is the radiator warmth was way too warm even on the lowest setting and we opened the balcony door daily to cool the room in the afternoon. The hotel provides a breakfast option in the basement and was pretty good if not overly expansive but comparable to local cafes but was also all you could eat. Emphasis on bacon and the other stuff. No crepes but eggs etc. My advice. If you plan to walk to the usual tourist sites this hotel offers a great location in a safe convenient area and you should consider staying here. If you are looking for resort amenities and using taxis then look elsewhere. Btw. Uber charges about 50 euro for trip from hotel to cdg airport. Use uber because the metro sucks and even more so with luggage. Not an uber fan just hated the metro from cdg

"Facilites of the hotel"

3
21/01/2018

We stay in this hotel from January 1-January 4, 2018. The location of this hotel is very good close to eiffel tower and subway station. I'm a little bid confuse about this hotel whether 4 stars or 3 stars because i can not see any facilites of 4 stars hotel. The room is small and breakfast is not good. Breakfast is very minim not much variety.

"Great surprize"

5
14/12/2017

We did not know what to expect from a Best Western however the room for the Superior double were a nice size for a European hotel and very nice. The location was great and staff very nice and helpful. We walked to the EIffle Tower , you can walk to Champs Elysee, and about 1/2 hour walk to the St. Germain area which has nice shops and restaurants. Nice price for a hotel of that sort. Would stay there again for sure.

"Great location! Efficient family room on first level with courtyard."

5
06/12/2017

We stayed in the family room, which features two kings (or four singles). It's a handicapped accessible room so the bathroom is larger. VERY comfortable beds. SUPER clean and bright space. As others have mentioned, this hotel location is very convenient and also very safe. Front desk staff is helpful and pleasant. Walk to local restaurants and metro (half block) and just a short walk to Seine, Eiffel Tower, Invalides area. Can't go wrong here! We'll be back!

EricN75007, General Manager at Best Western Tour Eiffel Invalides, responded to this review
Dear Victoria K We thank you for your comments following your stay at Best Western Tour Eiffel Invalides. It is with great pleasure that we receive your compliments See you on next time Eric Nivelle GM

"Excellent location super friendly staff"

5
18/11/2017

We stayed at this hotel for 3 nights Excellent location less than half a block from a metro station and within walking distance to several museums and attractions. Great breakfast. Very friendly staff.

"Fabulous location! And Great Room!"

4
17/11/2017

For a Mom-daughter trip for her first trip to Paris. I'd been to Paris twice before and those times stayed in First Arrondisement area. This location was MUCH better. As the name notes, it is right between the Eiffel Tower and Hospital Invalides, which I had not visited before. We walked by each of these sights at least once a day, The Pont Alexandre III bridge right at the Invaldes, Musee d'Orsay (which has a WONDERFUL restaurant for lunch), Easy and scenic walks to Boulevard St. Germain, to Notre Dame and the Conciergerie. Easy walk to Louvre, to Champs Elysees ... just about every place one would want to see! The staff at hotel was friendly and helpful, all speaking English. This is a quintessential small hotel, and charming. Plus, directly across street are several restaurants, plus cafes and restaurants all along the way as one strolls to Eiffel Tower area. Our beds were comfy, everything clean and neat with a Parisian element to color scheme and furnishings. There are only 4 or 5 rooms per floor, and only one of those rooms has a bath with a window, and it's the largest bath of all the rooms as well. Great water pressure, hot water, but that room on back of building, no views. Easy corner stand 1/2 block down the street for coffee and pastry, although the hotel does offer a breakfast. We would see the sights from about 10-4 each day, come back to room and nap until about 7pm, then head out again to enjoy evenings. This a spot to make sightseeing very easy!

"The perfect location"

5
06/11/2017

This is my 2nd stay at this location. Its clean & comfortable and super convenient. 1/2 a block from the Tour Maubourg metro station and walking distance to the Seine, Tour Eiffel, etc. It is also very close to several very good & reasonable restaurants and my particular favorite patisserie with the most beautiful pain au chocolate. Jonathan was working when we checked in as well as when we checked out. He was lovely, spoke good english and was very helpful when asking for directions as well as allowing us to stow our bags after checking out to enjoy the city more. Our room was clean and comfortable with plenty of light in the bathroom. I liked that they provided bottled water and coffee in the rooms along with hairdryer and safe. Breakfast is in the basement, which is cozy and warm. The food was standard european buffet fare and good coffee. I plan to stay here again the next time I'm in Paris.

"Great location"

4
22/10/2017

Good location for walking to all the major attractions. Safe with lots of options for restaurants, patisseries, and markets. Very friendly and helpful staff. Breakfast had some hot items but otherwise a typical European continental.

"Good rooms close to Eiffel Tower"

3
26/09/2017

The hotel itself is in a very convenient and good location to the Palace and Eiffel Tower. The Eiffel Tower itself is about a ten or fifteen walk from the property. The rooms are adequate and serve there purpose and have the basic amenities; the size though leaves a little to be desired as we had three people in the room and it felt slightly cramped. As well there is NO onsite parking there is a parking garage nearby but it will cost a little I paid about 40 euros for the night. Otherwise this a good property to stay at if in town for a few days

"Great hotel in Paris"

5
17/09/2017

We stayed at this hotel for 5 nights. The location is perfect. 2 minute walk to Metro stations and maybe a 15 minute walk to the Eiffel Tower. The room was very large and the bathroom was also large. The staff was very friendly and helpful. We did not have breakfast here. There is so much close by. It is just a great place to stay.

"Great location made up for the small rooms."

4
04/09/2017

Excellent location with a nearby Metro station and walking distance from the Eiffel Tower and incredible restaurants . Front desk staff were very helpful. The room and washroom was on the small side but since we didn't spend much time in the room, that was fine. The TV in the room was small and many of the English language channels weren't working. The coffee and tea in the room were drinkable, just enough to get you motivated to go to one of the nearby restaurants for breakfast. We didn't try to the onsite breakfast as it seemed expensive for what you got.

"Great Location"

5
27/08/2017

We have stayed at this hotel several time and have been very happy with it. The rooms facing the street are very nice and have plenty of room especially for European hotels. They have a small courtyard and serve breakfast downstairs. There are several restaurants within a block and it is only a couple of blocks to Napoleons tomb. There is also a subway station a block away.

"Lovely hotel on lovely Boulevard"

4
14/08/2017

I have stayed in thehotel on 3 occaisons and every time they are very helpful and the hotel is great. it is not a big hotel by North American standards but a cute boutique type hotel. I have always forun the service great and the breakfast is good too. I recommend to friends all the time.

"Some strengths, some weak points"

4
20/07/2017

The breakfast buffet is excellent, and at 15.5 euros impossible to duplicate elsewhere in the neighborhood. The front desk service is helpful. The room offers coffee and tea. The rooms are tiny, as we expect in city hotels. The English-language channels usually didn't come in on the tv, but that gave a reason to hone the French - and the wifi was adequate. Room cleaning occurred late in the day, and the cleaner wasn't able to replace tea bags. I wouldn't give this hotel the four stars it has, but it certainly deserves three. The location worked well for us, close to museums, shopping, and family.

"Not pleasant"

2
07/07/2017

Very small, very dated, not well maintained, tacky decor, way overpriced, staff are friendly but the building and rooms are just not up to scratch. Rooms very small, bathroom in particular shower very basic, wouldn't recommend at all

EricN75007, General Manager at Best Western Tour Eiffel Invalides, responded to this review
Dear Jonathan T Following your stay at the Best Western Tour Eiffel Invalides, our team thanks you for your visit . We are very sorry that the service and the level of service have not lived up to your expectations, and we kindly apologize. Regards Eric NIVELLE GM

"Everything is too compact"

3
09/06/2017

I stayed here with family during our visit in Paris. This is close to La tour-Maubourg metro station. Eiffel Tower is at a walking distance of 10 min. Location of Hotel is peaceful. Breakfast is good. Room are compact, quite cramped for family of three. Lift can take only three person or luggage and not together, which is manageable. Red paint on outer walls of room is quite annoying. Breakfast room is like a small bunker, though I got habitual on day 2 of our stay

"WOULD HAVE GIVEN A HIGHER RATING BUT..........."

3
02/06/2017

Location is good. Within walking distance to Eiffel Tour and other attractions. Also, close the Batobus, a water taxi service, which is a great way to travel the Seine and get to several different sites (Notre-Dame, the Louvre, etc.). Breakfast is an extra charge. We decided not to have pay for breakfast but ate at a cafe nearby for the same amount of money and a better ambiance. Rooms are small but clean. We had a lot of luggage as we had been traveling for two weeks so this posed a problem. Would have given this hotel a higher rating except I fell OUT of the bathtub because it did not have non-slip surface or a non-skid mat. Seriously bruised myself and hurt my back. Even though I reported the incident, the hotel manager did not seek me out. I had to ask to speak with him many hours later. He told me that having a non-slip surface was not "hygienic." Maybe something got lost in the translation but I am pursuing charges against the hotel.

"Wonderfull staff at superb location"

5
31/05/2017

My husband and I stay at Tour Eiffel Invalides every time we visit Paris, which is twice a year. Most recently, we brought along some family and stayed in three rooms. It is located close to the Seine (just two blocks up) making it easy to get to main walkways along the Quai's for sightseeing. It is also in a more spacious, less crowded area, which we prefer. Many bistros and fine restaurants nearby, as well as the beloved Rue Cler market. The rooms are comfortable, the bathrooms clean and showers large enough for my husband. I recommend the superior rooms if you want a bit more space and storage. The A/C works very well too - key for the surprise heatwave during our visit. The staff are exceptionally helpful and kind. Always assisting with luggage, recommending restaurants, advising on the best times to visit attractions, etc... Breakfast is served in the basement, which is an ancient cave with charming stone walls and wrought iron gates - do visit it. We think of this hotel as our Pied a Terre in Paris and always try to stay in the same room, with a balcony overlooking Boulevard de Tour Maubourg.

"Not a good place to stay"

1
16/05/2017

Rooms are very small and very close together. Everything is red and wanted to leave the minute I checked in. Breakfast is in the basement and is like a cave. Paid for breakfast but never ate there. Will never stay there.

"Helpful Staff"

5
07/05/2017

The staff at this hotel were very accommodating, including Bertrand who we saw quite often. It rained every day we were in Paris, so we were lent umbrellas our entire stay - very nice. My husband is quite talkative, so the staff were quite happy to engage with him. You always hear that people in France are not friendly, we just didn't see it at this hotel. The room was very comfortable - we slept great and very quiet on the 6th floor. The bathroom was small, but functional. We were able to adjust the temperature of the room to our liking - which made for a comfortable night. The breakfast was great downstairs and the lady in charge even made more sausage for my husband when it was time for her to close. Very nice! The breakfast was $16 euros per day and was worth it. The elevators were very small, just enough room for 2 people and 2 pieces of luggage, but that was fine it did not deter from the stay. I actually used the stairs a couple of times for exercise.

EricN75007, General Manager at Best Western Tour Eiffel Invalides, responded to this review
Dear jgonz582 Thank you for your comments following your stay at the Best Western Tour Eiffel Invalides. It is with great pleasure that we receive your compliments. We look forward to welcoming you again, and we sincerely welcome you. Eric NIVELLE GM Hotel Manager

"Good for the price"

4
02/05/2017

There were four of us in the family so they put us in their garden room which is a nice size for four people. The bathroom has no walls around the shower so everything gets wet when someone showers and whoever comes in afterwards needs to wear slippers (which they provide). Very uncomfortable. They are doing construction so there is scaffolding on the front. Price is good for the location.

"Not bad.."

3
25/04/2017

Very small rooms for 3 people! Small bathroom, helpful staff and location very near to main attractions (Tour Eiffel, Invalides...). Easily connected by metro. Many restaurants and cafés around. Found it expensive overall, with no breakfast included and the size of the rooms..

"Cosy hotel for a short stay"

4
23/04/2017

I stayed only one night on business, and it was a positive experience. The room (#34) was small and cosy, but surprisingly practical. All functioned and was clean. Friendly staff, I did not have breakfast. All in all a fair cost/value for a great central location.

"Great location. needs work"

3
11/04/2017

The location for this hotel was fantastic, with lots of great restaurants nearby as well as cool shops and grocery shopping. It was close to The Eiffel Tower as well as the Army Museum., and the beautiful Place des invalides. The hotel itself was under renovation when we got there, so it may be better now, but it was very old and dated. It smelled musty in the hallways and the elevator was a phone booth basically. The room however was very clean although dated .

"Best Western Best Location"

5
08/04/2017

The BW Tour Maubourg is very stylish. It is reasonably priced & the staff at reception are helpful. While it is only on one Metro line (8), it was easy to get to many places. Much quieter then the St. Germain area.

"Honest review "

4
14/03/2017

A decent hotel in the heart of Paris near all the main attractions. String in the triangle between the tomb of the Napoleon, the grand and the petit palais and the Eiffel Tower. The staff were welcoming and room was really nice. It has access to all major transport links. Also available were tea/coffee making facilities. Highly recommended!

"Avarage"

3
19/01/2017

I stayed here 3 nights for business travel. Rooms were small, clogged toilet, tiny shower causes flood. Windows looking air well so rooms were dark. Twin Bed is not for couples, only one person can use it. But you cannot fall from bed because room is very small. You will stay in the air between wall and bed :) Close to metro and eiffel; also breakfast was good.

"Convenient Paris Hotel"

4
04/01/2017

Very convenient (by foot) to Eiffel Tower, river cruise, Champs Elysees, Invalides, Christmas Markets. Specially important to us as one of our group was in a wheelchair. The value in this hotel is its location. Local food available (restaurants, bakeries and supermarkets). Reception staff very good - kudos to Jonathan for booking a multi-seat minivan (not usual service) and finding some lost items left in a the minivan and getting them back to the hotel. ps. Not a hotel issue at all, but watch the taxis - they are crooks. One driver obscured his meter while driving and changed the rate or some other setting enroute and the <15 euro fare from Gare du Nord to the hotel clocked up to 35 euro. A return journey to Gare du Nord 10 minutes later was under 12 euro.

"Charming"

4
25/11/2016

A lovely and charming hotel ideally located within walking distance of Les Champs-Elysees and close to a metro station. The room was very comfortable and clean. All of the staff we encountered were very friendly. Would definitely use this hotel again.

"Nice Staff Is Not Enough "

2
18/11/2016

This hotel is nicely located near the metro, good restaurants and the Eiffel Tower. We stayed for one week to celebrate our birthdays. We arrived in the morning and we were allowed to check in. Our room was on the 6th floor. It was small, as Parisian hotel rooms are. The room was a bit tired, including stained carpet, but was generally okay. The bed was very comfortable and we were not bothered by street noise at all. All the staff we encountered were pleasant and professional. Now for the negatives. The first morning we woke up to discover the radiator had dripped water onto our clothes that were in a suitcase placed in front of it. Housekeeping came daily in the late afternoon. A couple of times we were in the room when they arrived so our room wasn't serviced. One night, at midnight, our door was opened by a woman. Of course it woke us up. She identified herself as an employee (later confirmed by us) and was surprised to see us. She told us she was delivering a comforter to a customer and had the wrong room. She never knocked on the door. That seemed strange and we had trouble falling back to sleep that night. We also accidentally discovered that our door wouldn't lock. We reported it and supposedly it was repaired, but the repair didn't work. That made us nervous. Ultimately I believe the entire lock system replaced. It took 3 days from the time we discovered it until it was fixed. One day as we were leaving we discovered the elevator was out of service. We had to walk down from the 6th floor. Normally that wouldn't be a big deal, but my husband had injured his knee and was in quite a bit of pain. Fortunately the elevator was repaired before we arrived back in the evening so we didn't have to walk up all those stairs. If only one of those things had happened it would be easy to overlook. But all of those things? I don't think I'd stay there again.

"Great Location in the heart of Paris"

4
17/11/2016

We arrived and were welcomed by friendly staff and an easy, smooth check in. The rooms were small and a little tired but had everything that you need. There were ample shops, cafes and restaurants in walking distance as well as a metro stop and bike access. We were able to walk to all the main attractions with ease and every request was dealt with immediately by staff. I would gladly use this hotel again.

"Great location"

3
03/11/2016

Excellent location and very helpful staff. Small rooms, typical of Europe. Just down the street from the closest Metro stop. Staff provided free breakfast buffet on last day due to noise of roof renovation. This was appreciated since it saved time on our way to airport.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Guest, Thank you for taking the time to live a note on TripAdvisor. We are glad you enjoyed your stay and in the same time sorry that you had to support the noise of urgent roof work we had to deal with. We hope to have the pleasure of welcoming you in our Best Western Tour Eiffel Invalides. Best Regards Alain Guillot

"The worst experience ever"

1
24/10/2016

This has the worst rooms and terrible service. Their rooms are cheap and corridors are red and tacky. The service of the manager and reception person Jonathan is horrible. They are extremely rude and unhelpful and will not help with anything at all. Complete waste of money. There are lots of hotels around the Eiffel area which have great rooms and service and are hospitable. Pick those and avoid this at all costs! A bad hotel can ruin a holiday and this one is just not worth it.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
What to say ? I am the Manager of the Best Western Tour Eiffel Invalides since 1997, part of TIMHOTEL since 1987 (30 years !) and the property is controlled once a year by Best Western France, and also by a mystery guest twice a year... Jonathan speaks 7 languages and his great pleasure is to welcome and help our guests :) The rooms are for a Single "Comfort" 11sqm including the bathroom, 14 & 16sqm for Double "Comfort", 18sqm for Double "Superior", 20sqm for Triple "Superior", and 27/28sqm for the 2 "Executive" rooms. Yes ! The corridor are red. And grey ! to help disable people to find their way easier. Sorry if we mist this client. What did we do ? Not do ? We try hard and love it. Come and visit us we are waiting for foreigners from all over the world with great pleasure. Alain Guillot, General Manager

"Wonderful location. Average room and cleanliness. Construction on site."

3
05/10/2016

I just returned from my trip to Paris couple of days ago. I have never been to Paris before so this review is entirely based on my feeling towards this hotel. No comparison to other hotels in Paris, as it is impossible. The best thing about this hotel, I'd say, is its location. I particularly love the fact that this hotel is located in the safe area, as it seems, and it is near many landmarks of Paris e.g. Eiffel tower. The shops and streets nearby are nice and it seems many Parisians live here. I particularly like the fact that all taxis I have taken during that period of our stay said that this avenue (7th) is a really good area and safe to walk. The not-so-good and under-expectation things for me, as well as my father's I guess, include many things, especially the rooms themselves. We did not know that there was a roof construction on site so we woke up earlier than would have been since the construction began around 8 a.m. every morning. Another thing is that as my father's room was on the 6th floor, he could see the construction staff working early in the morning everyday when he was still in bed, and they could see him as well since there was no curtain! How strange. The lobby could have been furnished better. The elevator was small and apparently was allowed to carry only 3 people at maximum at a time. The rooms themselves were small. Regarding the room size I compared them with a hotel in London (the Piccadilly West End which was also located in a very good area, very close to the Oxford Street and China town) which was much better furnished and taken care of (however, the hotel is the 5-star hotel itself). The staff were somewhat ok. I wouldn't rate them with 5 stars but probably 3.7. Another thing would be that the hotel seems not to have an email. I tried to email them once that we forgot our photos in the lobby room the day we left the hotel for London but haven't got any email back yet.

NIALA62, Front Office Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Sir and Dear Guest, Thank you for having chosen our Best Western Tour Eiffel Invalides and for taking the time to write us. Thank you for appreciating the neighborhood of our hotel. Following an unexpected we did some emergency work on the roof of our hotel. However, the workers must start work at 9am and not before. Our hotel has 30 rooms, all windows have curtains or blinds skylight. Our email is: [email protected], please try again and we will be pleased to answer you. Best Regards, Ylli,

"BW T-Eiffel"

4
27/09/2016

Rooms correct. Service at the reception very good and prompt. Lift a bit small for a wheelchair but no worries if you can fold it. I could leave it downstairs as I can take a few steps alone. Newspapers in the lobby. Just of from the rue Saint Dominique where you have quite a many shops.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Sir, we thank you very much for the nice comments you wrote on TripAdvisor. We are very happy you enjoyed your stay in our Best Western Tour Eiffel Invalides. I have a good news for you and other people who need a wheelchair. A big room(27sqm) for 4 people who can accommodate 1 handicap person in a wheelchair is now available. The bathroom is big and adequate and the room is composed or 4 beds 100*200. Their is a special entrance door in our inner garden. Should you need any information for your future reservation feel free to contact me directly : Alain Guillot 33 1 45 56 10 78. Best regards. Alain Guillot General Manager.

"Hotel in Paris"

4
23/09/2016

Very nice hotel, small but comfortable rooms and good location. We enjoyed it very much. The staff was extremely helpful. It was quiet. It's a small with maybe 30 or 40 rooms. I would recommend it. Great value for Paris.

"Small hotel but great"

4
13/09/2016

We arrived at the hotel quite late but they were very welcoming and we saw shown to our room within 15mins of arriving at the hotel,it's a good job there was only 2 of us because the lift is very small.The room had a queen size bed but was very small compared to other rooms we have stayed in but was very clean and the bathroom was very clean as well which had a bath with a shower and toilet and a very big window which you couldn't open.We had a courtyard view with very big windows which both opened which was great because it was very warm.The rooms are air conditioned and you also have a tv but the only English Channel was the news and you couldn't change the language or put subtitles on which was a bit disappointing.The wireless internet was great though and had no trouble connecting.The breakfast was served between 7am-11am and was ok for a continental eg bacon,sausage,scrambled eggs,cereal,croissants,cakes,meats,cheese,breads,jam,fruit,crepes,tea and coffee.The hotel is in very good location with buses and metro to get around to see the sights.We bought a 3 day zone 1-3 ticket and I think it was about 25 euros but we used it loads because we visited a lot of attractions and you can use it on the metro,bus and train.Make sure you download google offline maps and the Paris subway map and save it to your phone or tablet because it is very useful when getting around to find the different metros where you have to change to get to most attractions.We found it really easy.The hotel was very quiet when we stayed and so is the area and there are quite a few places to eat and shops as well,most restaurants have the menu's in English as well.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Guest, what a pleasure to read you comment on TripAdvisor. We do not need to do more advertising for our Best Western Tour Eiffel Invalides... You did it so well. For your next stay we also propose "*superior" rooms : equipped with either one large bed 180 * 200 cm or two separate single beds 90 * 200 cm. Each equipped with shower or bath and shower, overlooking the boulevard with trees, size about 18sqm. For an optimized comfort these rooms are equipped with two large double glazed windows, television and cupboards are superior sized. Bathrobes, slippers and a larger range of welcome items are displayed in the room. You also can use the Free high speed WIFI service in all the Best Western Tour Eiffel Invalides. Thank you again and I hope to have the pleasure of welcoming you soon. Alain Guillot + 33 1 45 56 10 78 General Manager

"Great place"

5
09/09/2016

My friend and I were in Paris this August. We loved this hotel, very clean, the staff was very helpful, always wanting to make sure earthing was ok. The rooms are small if you compare to Canada or USA hotel rooms, but that's what you get in Europe, we have a room facing the inner courtyard, away from stairs and elevator, on the third floor, bathroom was new. Yes the walls are thin and you can hear people talking a little. But not bad. The elevator is very small, but again got the suitcase up. We didn't try the breakfast, just down the street is the best bakery you will ever find. Eat breakfast and lunch there save money, and the desserts are to die for. Try the apple pie. Thank you for a great stay. Will be back.

"Noisy but good location "

2
02/09/2016

Locations wise it is fantastic. Quick 10min walk to the Eiffel Tower and there is a metro stop 2 min away. When I checked in the room I was originally given one that had a broken air conditioning unit and missing tv remote. I was shifted to another room. Be aware the rooms are very small but perfectly adequate. Very noisy nonetheless - there is a buzzing noise from the main air conditioning unit outside and you can hear your neighbours loud and clear!

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Guest, We first of all want to thank you for taking the time to leave a note on TripAdvisor. We are glad you enjoyed our fantastic area and sorry you did not get the service you are in right to expect. All the rooms are double glazed, even those overlooking the courtyard. We are sorry that your neighbours were noisy. Considering the size of the rooms our Best Western Tour Eiffel Invalides proposes 4 sizes of rooms including the bathroom, 11sqm, 15sqm, 18sqm & 20sqm and 2 executive rooms at 27/28sqm. “Comfort” individual rooms: size of the bed 120 * 190 cm. “Comfort” double / twin bedded rooms: size of the beds 140 * 190 cm and 2 * (90 * 190). “Superior” double & twin bedded rooms: either one large bed 180 * 200 cm or two separate single beds 90 * 200 cm. For an optimized comfort these rooms are equipped with two large windows, television and cupboards are superior sized. Bathrobes, slippers and a larger range of welcome items are displayed in the room. Communicating rooms with the “Superior” triple room are available on each floor. “Superior” triple rooms: 3 single beds 90 * 200 cm. For an optimized comfort these rooms are equipped with two large windows, television and cupboards are superior sized. Slippers and a larger range of welcome items are displayed in the room. “Executive Club” room: first you enter in a lounge equipped with a single bed 90 * 200 cm with an extra bed 80 * 180 available under it, one bathroom with a large shower. A small kitchen is available. When crossing the lounge you get the bedroom equipped with 2 single beds 90 * 190 cm and a second bathroom with a large bathtub for your relaxation. Separate air conditioning in each room, 2 televisions, 2 telephones with direct line. “Executive Family” room: in this room we can welcome a person in wheel chair. separate entrance in the inner garden. This room is equipped with 4 single beds 90 * 200 and a bathroom with toilets separate in it All the hotel is equipped with FREE high speed WIFI service. Since customer satisfaction is the primary goal of Best Western members, we are constantly striving to improve our level of customer service. For your next stay in Paris do not hesitate and contact me personally and I will arrange you a comfortable and wonderful stay in our Best Western Tour Eiffel Invalides: Alain Guillot + 33 1 45 56 10 78. Alain Guillot General Manager

"Enchanting time in Paris"

5
13/08/2016

Several months ago, my wife, infant daughter and I rode the TGV from Germany to Paris and stayed at the best western. We had a wonderful time at the hotel. Albeit a walk to the sites or a short metro ride, we found the location to be quite central and lovely. The rooms were cozy for the three of us - none of us are particularly large. The hotel staff were great, and the old lady who cooked and served the breakfast was lovely (not to mention I practiced my French while she adored our daughter). My wife and I are already talking about going back and staying again. I've stayed in far more expensive and posh places in Paris on business which were nice, but this little place is special to my little family.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Vince, How nice ! Thank you very much for your kind comment on TRIPADVISOR. For sure Rose and all the staff will be very happy to welcome you again in our Best Western Tour Eiffel Invalides. The rooms for 3 people maximum adults or children are 20 sqm with 3 beds are 90*200. We also propose a Family room, for 4 people maximum : 27 sqm and the beds are 100*200.This room is also equipped to accommodate a person in a wheel chair. Please contact me directly when you decided your new date to be sure you receive the best welcome. Alain Guillot +33 1 45 56 10 78. All the best for you and your Family. Alain Guillot. General Manager.

"Ideal"

5
26/07/2016

Ideal hotel,great location,friendly staff,our room was small but you don't come to Paris to stay in your room do you. The breakfast was nice and a varied selection and some very fresh and tasty pastries. I would recommend this hotel to anyone

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Andy, thank you very much for taking some of your time to leave your nice comment about our Best Western Tour Eiffel Invalides on Tripadvisor. I will personally thank my colleagues for the attention they gave you during your stay. I am also very proud that you enjoyed our Warm Buffet Breakfast as we work hard to offer the best possible products and service each morning. For your next stay, the soonest would be the best, you may experience one of our 18spm "Superior" rooms. Overlooking the boulevard with trees, size about 18sqm. For an optimized comfort these rooms are equipped with two large windows, television and cupboards are superior sized. Slippers and a larger range of welcome items are displayed in the room. Thanks again and see you soon. Alain Guillot.

"Awesome location. Everything else was mediocre at best"

2
20/07/2016

I arrived at the hotel and had an argument about my wife and I and our baby sharing the same room. Apparently the policy at this hotel is for me to sleep in a separate room in what was a clear cash grab. After a very long semi heated argument with us and another French couple arguing with them on our behalf they reluctantly allowed us to share the room. Over the 2 week holiday in 5 different hotels this is the only time this issue occurred including another best western in Paris I stayed at. The room itself wasn't good and was barely adequate but being Paris I excepted this as being normal. I found out later this was not the case and the room was definitely below average. The location was incredible. I love this area with all the restaurants and bakeries in the area and of course the Eiffel tower a short walk away. I would not stay here again even if it was free. I love the area but hated this hotel.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Sir and Dear Client, We thank you for taking some time to leave your opinion of our Best Western Tour Eiffel Invalides**** on Tripadvisor. Legally it is not allowed to accommodate more than 2 people in a double room, it is not at all a money matter. Dura Lex, Sed Lex. Our property is composed of Single rooms for 1 person, Double/twin for 2 persons, Triple for 3 persons and Family rooms for 4. Upon reservation and on request we propose for babies up to 2 years old a cot. Free of charge of course. I am so very happy you enjoyed our incredible location with Parisian life and all the monuments walking distance; Orsay Museum, Eiffel Tower, Quai Branly Museum, Grand & Petit Palais… Since customer satisfaction is the primary goal of Best Western members, we are constantly striving to improve our level of customer service. Alain Guillot, General Manager

"Short, sleepless stay."

3
17/07/2016

Good location for the price, couple of bar/restaurants very close by. Staff were lovely. Room clean and nice en suite. Room was tidied each day and fresh towels left if we wanted them. We didn't have the breakfast, but it was good to know we had the option. The stairway made us giggle, it is in desperate need of a freshen up, the deep red walls and carpet look like the setting of a porn film. A regular buzzing, and double banging sound disturbed my sleep both nights. Whenever next door came in or out it sounded like my own door was being opened. We were in room 11, it's possible other rooms are quieter. Shame about the noise, but I suppose you can sleep when you get home.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Sir and Dear Client, We thank you for taking some time to leave your opinion of our Best Western Tour Eiffel Invalides**** on TrypAdvisor. We are very happy you enjoyed the location of our Best Western Tour Eiffel Invalides, the reasonable price of our services, the cleanliness and the attention given to our clients in the room, the kindness of the staff witch I am very proud of. You did not like the colors of the stair case, we are very sorry for that and also for the noise your neighbors made during your stay. We truly hope next time we will have the pleasure and welcome you the other clients will get better attitude. Since customer satisfaction is the primary goal of Best Western members, we are constantly striving to improve our level of customer service. Alain Guillot, General Manager

"Great location"

4
08/07/2016

We stayed 4 nights here. Walking distance to the Eiffel Tower. Our room on 6th floor was small but adequate. The bed and pillows were very comfortable and staff spoke English and happy to help us. Would definitely stay here again.

"Consistent solid value with very good location"

4
04/07/2016

After three or four stays, I continue to be pleased with this property. The rooms are small but clean and comfortable. The location is excellent, the prices are good, and the staff are helpful. The rooms on the 5th floor that face the street have a tiny balcony you can step out on from the windows (which are like French doors), which is nice to get a little fresh air and enjoy the street scene.

"Disappointed"

3
03/07/2016

We checked in on a Monday. Staff was very nice through out our 9 day stay. Rooms were not as pictured. Very small, I must say the bed was comfortable!! Air barely kept room cool. The shower stall was the worse. It was open and water would spill onto floor and out onto the rug in room. We kept several towels on floor to avoid the mess. Had to call front desk cause the shower was clogged. Housekeeping would come late in the afternoon. We skipped it several times finding it was not ready after being out most of the day In addition the patio was closed it was being renovated. The workmen started at 7AM banging ang make all sorts of noise. I would find a better place since it was not cheap.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Guest, I am very sorry you did not get the comfort you where in right to expect. We will use your comments to improve our service and accommodations. Next time you may not be disturbed by the workmen, who where suppose to begin work at 9, as they have nearly finished the room we prepare on the ground floor for handicapped people (room with 4 single beds and bathroom accessible with will chair). As in your room the shower basin is inexistent to make the access easier for older clients and unfortunately sometime the water runs into the bathroom and we are very sorry for that. Pleased accept again my personal apologies. Best regards. Alain Guillot. General Manager.

"Cheap and cheerfl"

4
27/06/2016

Stayed here on the opening night of euro 2016 Great location, well priced and helpful staff. Room was spacious with a good bathroom. Minutes walk from the Eiffel Tower with pubs and restaurants close by. Would consider staying here again if in the area.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Guest, first of all I want to thank you for taking the time to leave this kind note on TRIPADVISOR. It is with great pleasure I red your nice comments about our BEST WESTERN TOUR EIFFEL INVALIDES. You may contact me directly at + 33 1 45 56 10 78 or [email protected] for your next stay in Paris and I will be glad to organize your stay. Thank you very much again and see you soon. Alain Guillot, General Manager.

"Really small"

3
22/06/2016

The Hotel is in walking distance from 2 metro stations. (One takes you directly to Versailles). The reception staff was friendly and served us in English. The elevator taking us to the 5th floor was Tiny but we managed even with 2 huge suitcases. The room however was really small not to mention the bathroom. I am inviting the CEO of Best Western Hotels to go and take a shower. I'll bet the he/she will find it as frustrating as I did. It was not pleasant. The room was clean. We did not eat breakfast in the Hotel as there are very nice affordable restaurants close by. I do not recommend.

"Great location, very nice staff. Small room but workable"

4
06/06/2016

I've stayed in the Paris historic district many years before so I was prepared for a small room. I was in a single room, so it was perfect for me. I was not in the room that much. Great location. I thought it was charming! I even ate in the basement the last morning because it was raining and to save time. Very nice and the a great spread. Staff spoke English and were very helpful.

"Great Paris Hotel"

5
05/06/2016

Our family had a great two-night stay at this hotel. We would definitely stay here again. We had two adjoining rooms which worked well for a family of four, although the way the doors worked was a bit odd and required us to prop the adjoining doors open with chairs to prevent them from closing and locking us out of the other room. We had reserved a true family room, but for some reason it was unavailable. The rooms were a bit small, but very clean and nice and typical for European rooms. We didn't need AC, but based on the thermostats the rooms appeared to have AC. We had nice large windows overlooking the leafy street. The beds and linens were pretty standard. One room had a bathroom with a shower, the other room had a bathroom with shower and bath. Plenty of hot water. Very clean. The location was fantastic. Easy walk to the Eiffel Tower. Easy walk to two separate train stations (Invalides and Tour Marburg) which provided great access to multiple metro lines. Quiet street, very quiet at night. Felt like a safe area. The front desk staff was extremely helpful. With the relative chaos of multiple transportation strikes and trains shut down due to flooding, their advice and assistance was invaluable. They made quite a few calls for us. We didn't try the small breakfast restaurant, but there are multiple very good bistros within two minutes of the hotel. The free wi-fi was great. Very fast. They have two computers in the lobby that are available for guest use if you didn't bring your own. We would highly recommend this hotel for a Paris stay. Obviously a 5-star rating doesn't imply a 5-star hotel (this isn't the Mandarin Oriental), but it was a great hotel for our needs.

"Great stay"

5
05/06/2016

This hotel is all about location. Of course the service was excellent too. Plenty of places to eat and close to Eiffel Tower - can walk to it. Metro station one block away. Rooms are clean and comfortable. Elevator is small, but that is normal in Europe. I will stay here again for sure when we return to Paris.

"Location,Location."

3
21/05/2016

Loved Paris,first time there,so much to see.The Hotel is in a great location,central to attractions and lovely restaurants.We had a ground floor family room,pretty basic and television didn't work,beds were comfy though and staff were polite and friendly.

"AMAZING!!"

4
19/04/2016

We were visiting Paris for the first time (lifelong dream) When we arrived, the hotel concierge knew who we were and greeted us by name! The room was comfortable and cozy. The only scary thing was the narrow bathtub and sloping sides. I have bad knees and legs and I was afraid of falling. A handicap rail was near the edge of the wall inside the shower, but one right in the middle of the wall above the soap dish would've helped with my balance.I felt like we got personal service since it was such a small hotel. There were two windows that opened out to the street, which was a quiet street most of the time. I really appreciated being able to open them to get fresh air. The view was very quaint. I loved being so close to the Eiffel Tower. We went there as soon as we settled in to our room and then everyday at the end of our touring. It was just s short walk back to the hotel. We wanted to experience different cafes for breakfast so we didn't really eat at the hotel in the morning, but the smell was wonderful when we rode the elevator back down to the lobby. Every day we came back and on the morning of our departure, we had very lively conversations with the concierge who was at the desk. They were all very informed and helpful. Thank you, for all of your wonderful welcomes and hospitality!!!

"Bon voyage a Paris"

5
18/04/2016

We had a wonderful stay at the best western tour eiffel. The hotel is located in a very nice part of Invalides near the old military hospital. Surrounding the hotel are several good restaurants and a metro stop so we had no issues with a 6 month old baby getting around. We stayed in the superior room which was comfortable even with a pack-n-play - it just took a little rearranging of the furniture. The breakfast was great and the staff were fantastic. I would recommend staying here if you're looking for a low to mid-ranged priced hotel (in other words, have a family and aren't looking to break the bank on a weekend in Paris). We enjoyed our time in Paris and at the hotel and were sad to leave.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Guest, we first would like to thank you for taking the time to write this kind note on Trip Advisor. We are very pleased you enjoyed your stay in our BEST WESTERN Tour Eiffel Invalides. I will inform my team about your compliments and I am sure it will help them to keep on going doing their best to welcome our customers. I wish we will have the chance to welcome you again in Paris. All the best. Alai Guillot.

"Good value for money"

3
13/03/2016

The hotel offers good value for money rooms for the superb location where it is, near Invalides and two minutes walking distance from the Metro. The room I had was not particularly big, I would say it was small enough... but everything was ok in the room. The interior was not new, but this can be ok if you are not looking for super modern furniture. The breakfast was good (you can choose between an express (cheaper) version or the full buffet. The breakfast room was small, but I never had to wait to seat down. The staff was very nice for all my stay. Globally a positive experience, even if I consider this a 3-stars hotel: I cannot understand the official 4-stars rating of this hotel.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Client, thank you very much for taking the time to write this kind note. We are very proud of the LOUIS XVI's furniture style as showed on every website and we also have the availability of 18 m2 "superior" room with 2 wide windows overlooking the boulevard wit trees for your next trip in Paris. We hope to have the pleasure of welcoming you again soon in our BEST WESTERN Tour Eiffel Invalides. You can contact me personally in order to arrange your best stay in Paris. Alain Guillot, + 33 1 45 56 10 78 - [email protected]

"Cosy, warm, great value"

4
08/03/2016

A small, cosy, pleasant, warm hotel in a superb location with all the amenities you will need. Large, clean, refurbished bathroom with hairdryer, shower/hair gel, conditioner, hand soap and moisturiser provided. Tea/coffee/water and kettle provided. Comfortable beds. Breakfast is rather expensive. Friendly bilingual staff. Best of all, there are computers in the foyer which you can use free of charge, and the reception staff will print for you free of charge, if you forward documents to the hotel email. This was great because our Paris Cruise/Bus Tour e-tickets had still not arrived before we left home, and we were able to check our emails each day and then get them printed when they did arrive. I would definitely stay here again.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
THANK YOU, THANK YOU, THANK YOU Dear Guest. We try hard and it is nice to read so nice comments about our property and service. We hope we will have the pleasure to welcome you again soon in our BEST WESTERN Tour Eiffel Invalides. Alain Guillot.

"First time in Paris!"

4
03/03/2016

The hotel staff and manager are friendly and attentive. All staff members spoke good English. My room was fine, although I would have liked the room to have a small fridge, as most hotels do nowadays! Breakfast was okay (breads, spreads, fruits, yogurts) enough to fill you up nicely; though the scrambled eggs were not good at all, these should not be served as they are not pleasant! I decided to watch the Moulin Rouge show and paid €110 for show and half bottle of champagne: the show it's rubbish and it contains too much female nudity. Definitely not adequate for those who may like the same male sex! Other than that, hotel it's within easy walking distance from the Invalides Metro station which is about 15-mins from the hotel. Travelling from the Eurostar station Gare du Nord to Invalides it's relatively easy and straightforward. I would stay at the hotel again.

"Excellent value"

4
26/02/2016

Small hotel, a little tattered, rooms are small, but beds are comfortable, showers are very good, rooms are clean, location is great, nice and quiet. Staff is very helpful. Lots of nice restaurants nearby.

"Excellent value for the money"

4
26/02/2016

Don't be put off by the tiny elevator. The rooms are nice, beds are comfortable, showers are excellent, and everything is clean. It's a little tattered, but so what? The location is excellent, very good value for the money.

"Hardly a 3 star but nice staff"

2
21/02/2016

The facilities need an urgent upgrade, it's quite a mystery how this hotel is still rated a 4 star. Very old facilities, room, furniture, gloomy breakfast room, noisy elevator shaft...ouch ouch ouch. The staff is trying so hard, it hurts for them. Great location of course is only advantage.

"Turism "

4
15/02/2016

Small but tify, clean and good. Good service and friendly staff. Close to restaurant area. We did not have the hotel breakfast so we do not comment that. Not far from taxi and Metro station. Walking distance to the Eifel tower.

"small (very) but fantastic location and lovely staff"

4
11/02/2016

I was in Paris for work and I stayed in a single room and it was TINY - barely had room for my bag (OK, but I got to be in Paris for work, so can't complain too much) I must say, I was a little apprehensive at the "Best Western"- as it doesn't bring to mind much charm - at least in the US - but it is clearly an old French hotel that Best Western must have bought. Quite charming. There was a bed - slightly larger than a single and smaller than a double. Very comfortable. Bathroom was also tiny - but there was a shower with a shower head attached to the wall with good hot water. The staff was very nice - and the location was AMAZING! Easy walk to many places. Cute bistro (don't remember the name) at the corner.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Customer, We thank you very much for taking some of you time to write these nice comments on TRIP ADVISOR. The order of your comments is very important to us : 1 - Charm of the hotel : we like to keep the "Parisian" style of the BEST WESTERN Tour Eiffel Invalides; 2 - The kindness of the staff : we all try hard and follow the BEST WESTERN " I care program" in order to offer the best service to our clients; 3 - People generaly say that the most important for a hotel is "LOCATION"!!! The 7th arrondissement of Paris is very central and attractive BUT thank you very much to place It on the 3rd place after the charm or our property and the kindness of the staff. Next time you may try a double "Comfort" room 15 sqm or a "Superior" room 18sqm ? We now wait for the pleasure of welcoming you again in our BEST WESTERN Tour Eiffel Invalides. Best Regards. Alain Guillot. General Manager.

"Very Quiet Little Hotel Perfectly Situated"

4
10/02/2016

My partner and I stayed in the hotel in August, it was perfectly located, only 5-10 minute walk from the Eiffel Tower (with plenty of cafes and bakeries on route!) It is on main road but you wouldn't really have thought so with how quiet it was, we were in a room on the upper floors and had some great views towards the Eiffel Tower. The hotel is about 5 minutes walk from the subway so perfect if you want to get out to different parts of the City. We tended to walk everywhere. The hotel was also very reasonably priced for 2 nights in August.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Chris, I am the General Manager of the BEST WESTERN Tour Eiffel Invalides and I am very happy that you enjoyed your stay last August in Paris. The only thing is that very unfortunately we have no room overlooking the Eiffel Invalides. You can see it at the corner of the street and it is only 10-15 minutes walk from our hotel. I hope we will have the pleasure of welcoming your for a future vacation in our wonderful city. Best regards. Alain Guillot.

"Nice place in good location with great staff!"

4
07/02/2016

I travelled to Paris for a quick 3-day trip with my 2 young children and a family friend with her children. The rooms we had worked great for each of us. There was a little noise, but that's to be expected when you're in the middle of the city. I was in the family room, which had two sets of twin beds pushed together. There was plenty of space for our quick stay, though there is not much storage space if you are planning on a long stay. The water pressure was great, and the double sinks a pleasant surprise. A little refrigerator would have been nice, but our stay was short, so not necessary. The staff was fantastic! Everyone at the desk was extremely helpful. We skipped the 15.50 euro breakfast, so I can't comment on that. But the local Casino mini market (right around the corner) had plenty of snacks, drinks and fresh baguettes (yum)! There are lots of restaurants and we were able to walk to many sites in less than 20 minutes (Eiffel Tour, Invalides, Rodin Museum, Orsay Museum and more), and the metro (line 8) was less than a block away. Bottom line, this was a great place and I would stay here again with family or friends.

NIALA62, Front Office Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Madam, First of all let us thank you for your stay in our BEST WESTERN Tour Eiffel Invalides. You stayed in our Executive Family room, about 27 m². This is the biggest room situated in the inner garden. Our hotel is situated in the middle of the city as you mentioned, less than 20 minutes walking of many important museums in Paris (Invalides, Rodin Museum, Orsay Museum) and Eiffel Tour. We are really happy that you have appreciated our services and found our staff “fantastic”, so we look forward to welcoming you and your family very soon to our hotel. Ylli Kajsiu.

"Close to the Eiffel Tower"

4
05/01/2016

The hotel was a bit hard to find, even our taxi driver couldn't see it. However it was a nice hotel in an old building in Paris close enough to walk to the Eiffel Tower and to the Seine and many other areas. There were 6 of us and each room had enough space for 3 to sleep so we saved a bit because we didn't need an extra room. Breakfast was in the basement but it was cozy and the woman who runs it was extremely concerned that we had everything that we needed.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Guests, Thank you very much for taking the time to leave this kind words on TRIP ADVISOR. I will inform Rose of your compliments for the service she provides in the breakfast room, I am sure she will be very proud as we work hard to offer a very good choice and always try to improve it. From now we propose gluten free products as well as Soja Milk to complete our offer... And also we are glad you enjoyed our 20 msq triple bedded rooms, composed of 3 comfortable beds 90 * 200. We hope we will have the pleasure of welcoming you again soon. Best regards Alain Guillot.

"Comfortable stay"

4
30/12/2015

We stayed here for four nights and considered this hotel as reasonably good and fulfilled our basic requirements. A small hotel with a few but friendly staffs. It has the smallest lift I ever seen which hardly accommodate four persons at one time. We had breakfast once at the basement floor(-1) and it was okay though choices were limited. The location is quite strategic with the Esplanade behind and the Eiffel Tower about ten to fifteen minutes' walk. There are several cafes and restaurants nearby. Probably due to inadequate staffs, room service was slow although they made prompt response to our requests whenever our room was not cleaned upon our return in the late afternoon.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Guest, Thank you for staying at the BEST WESTERN Tour Eiffel Invalides and for completing the questionnaire regarding your stay. It was a pleasure for me to learn, that you enjoyed your stay with us dispite the elevator who can accommodate only 3 persons in our 30 rooms property. Nevertheless, I sincerely apologize, that your room was not cleaned when you came back from visiting Paris. Considering the breakfast I am surprised and sorry that you found our choice limited, If you have suggestions I will be very pleased to improve our breakfast. Dear Guest, thank you for your valuable patronage and I look formard to your nest stay in our hotel. Best regards. Alain Guillot - + 33 1 45 56 10 79 - [email protected]

"Continues to be our favorite Paris hotel"

5
27/12/2015

My husband and I returned to the Tour Eiffel Invalides last night before a river cruise, and we were again very pleased. The location is perfect for exploring the 7th arrondisement and for reaching other important Paris sites. A metro stop is about 100 steps from the front door and a taxis stand is even closer. We have not tried the breakfast, but a number of restaurants and coffee bars are very close. A number of excellent restaurants for dinner are also very close. The Eiffel Tower, Army Museum, Rodin, lovely rue Cler market and shopping areas are also easily within walking distance. The staff are very cordial and helpful and the rooms are quite comfortable. The rooms on the 6th floor where we have stayed previously are more compact, but our room last night was roomier, very quiet and clean. We will likely stay here again for our next visit.

"Christmas shopping with friends"

5
19/12/2015

Upgraded room with a very comfortable huge bed. Nice bathroom but shower over bath, not separate, which was a bit of a struggle to get into because of where it had been put in the room and the shower head was pointing the wrong way, but lots of hot water, so can't really complain about that. Breakfast had everything you needed and was self-service in what looks like the old wine cellar, very quaint. The best bit of the stay was the extremely helpful reception staff, excellent English spoken and couldn't be more helpful. Lots of restaurants nearby at reasonable prices. Good location for underground and central to Eiffel Tower. The area was very quiet for Paris and we had 2 good nights sleep there.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Guests, Thank you very much for taking the time to say nice things about our BEST WESTERN Tour Eiffel Invalides. I will encourage my colleagues to go on this way and ask them to perform with the love of they job. I deeply hope you will come and visit us again soon and do not hesitate and contact me directly for your future reservation. Alain + 33 1 45 56 10 78 Alain Guillot, General Manager.

"Clean, nice bathroom, no parking"

4
16/12/2015

I satyed at this hotel for one night in november 2015. The location is fine, close to the Invalides and the Eiffel Tower, with metro nearby. A big problem is the absence of parking: the closest public parking is 5 minutes walk from the hotel and is quite expensive. There isn't even a parking space in front of the hotel entrance where you can park your car a few minutes to unload the luggage and check in without being in a hurry; you have to leave your car in the bus lane which can cost you much if you get a parking fine. Besides this, the room was nice and quiet although the decoration was not modern. The bathroom was large with a nice bathtub. Kettle and instant coffee (not Nespresso), complimentary small bottle of water. Free and working Wifi. The hotel was booked by my company, but given the price and the lack of nearby parking I wouldn't have booked it for myself.

"Hotel's location is perfect."

5
15/12/2015

Nice hotel to start exploring Paris. Many attractions are near so you can reach them by walking. Distance to Louvre was quite long though... Subway station is also near. Hotel's breakfast was good - we didn't think it was expensive at all compared to other restaurants nearby.

"Shocked to see the high reviews here - and I'm not that picky!"

2
22/11/2015

Maybe I am biased because my company paid for two nights in a different (and three star) property - the Petite Balloy. This room is larger, but that is really the only positive. The first room I got reeked of cigarettes - though they were nice enough to change it. But for two nights, I have dealt with paper thin walls - you hear every conversation like they are in the room. And when the person next door showers, it sounds like someone in my room is showering. Considering that 3/5 rooms on my floor are next to the elevator (and all are sharing walls), you are at a 60% risk of hearing every single time someone gets on or off the elevator - and you'll most def hear your neighbor shower. Also, the last hotel had a free champagne hour from 5-7pm, as well as free 24/7 nespresso coffee. These were really nice touches that I'm missing in this 'upgrade'. I don't know how this possibly could count as a 4 star hotel. It's fine, I got it on hotwire (which usually has the faded glory hotels - which this most definitely is) but if I paid more than $90 us per night, I would feel really ripped off. The service is very friendly, but there is absolutely nothing luxurious or 4 star about this hotel. Also, the windows are covered with plastic sheeting on the outside to protect from the scaffolding and construction - so don't hope for a view. There is none.

"A Good Stay in Paris"

5
22/11/2015

Very nice hotel. Great location. Great breakfast to start the day. Some construction work in the courtyard while we were there. Not a problem as during the day and we weren't there. Rooms (and elevator) and little compact but beds good and internet connection good (and simple). Recommended.

"Great Location and Great Service"

4
22/09/2015

My husband recently returned from a 5-day stay at the Best Western Tour Eiffel. The location was very convenient to many attractions. We could walk to the Eiffel Tower. Public Transportation was nearby and cabs right outside. The staff spoke English and helped us with a wonderful dinner cruise along the Seine as well as a tour up the coast of Normandy which we really appreciated. Although the rooms are somewhat small they are exceptionally clean and there was plenty of hot water. The breakfast was delightful and well worth the price. Thanks again to Alexandre and Jonathan for making this trip a beautiful memory for us.

"Good, great reception, people speak Spanish and English fluidly. Breakfast is very complete in a quiet private place."

5
15/09/2015

Great location, great reception, excellent breakfast. Walking distance to lots of places. Reception is incredible People speak English and Spanish fluidly Easy to get cabs Breakfast is good in a quiet simple place Room are small but have all the comodities

"Mostly great with a few improvements needed"

4
15/09/2015

The hotel is in a great location, within walking distance of most major sights and convenient to bus and metro. Our room was very comfortable and larger than many we've stayed at in Europe. The furnishings were old but the room was very clean. It had a balcony overlooking a very pleasant street, fairly quiet especially considering the number of restaurants and small stores. The bathroom actually had a cabinet large enough to hold all our toiletries. The staff was polite. One downside for us was the adherance to the housekeeping schedule. Most days during our 5 day stay we were out sightseeing from about 9 am until 6 pm. Arriving back at hotel, we looked forward to a rest and shower before heading out for dinner. Unfortunately, the hotel planned that our room be serviced after 5 pm so we arrived back to unemptied wastebaskets, damp towels, etc. One day we went to sit in lobby. One day we went to get our own towels and skipped the late afternoon visit from housekeeping. The hotel provided a nice coffee/tea set-up but failed to replenish used items. We only used the regular coffees and creams...didn't touch the decaf coffee, teas or sugars. Once the reg. coffees were gone, we had to fetch replacements, which were readily provided. Cleansing gel in shower and bath was also not refilled.

"Another great experience in Paris"

5
10/09/2015

Just returned from a trip to Europe with my daughter and granddaughter. We had 5 great days in Paris at the Best Western Tour Eiffel Invalides. The staff of this hotel is the greatest and the location of the hotel couldn't be better. It is my place to stay (3rd visit) when in Paris. Thanks to all the staff for a great experience.

"City Break"

3
27/08/2015

The hotel staff were the best features of this hotel, they were very attentive and courteous. The rooms however(of which we had x2)were somewhat tired minor things such as a toilet seat was broken and obvious score marks on the bath. We would however stay again as the location in relation to the major attractions such as Eiffel and Invalides, Louvre etc etc cannot be faulted. This is a good budget hotel and we enjoyed our stay there

"Nice place to stay in Paris"

5
24/08/2015

We have stayed in serval of the Hotels in the Eiffel Tower area - typically 3* ones. Often the hot water does not work, the showers and rooms are very small. The West Western has lovely rooms and great bathrooms. We recommend

"Tourist Convenience in the 7th"

4
17/07/2015

This small hotel is very conveniently located on the blvd de la Tour Maubourg in the 7th. It is in very easy walking distance of the Seine, les Invalides, and the Tour Eiffel. Not much further afield is the heart of Paris. If walking is not your sport then try the buses or the Metro. The 69 and 28 bus routes are only paces away from the hotel and both cover a very large portion of the tourist sites of Paris. The Metro station is equally close and is only two and three stops away from the Place de la Concorde and the Madeleine respectively. The hotel is in a Haussmann building so the rooms are not large but they and the bathrooms are perfectly acceptable. The air conditioning is effective and all rooms have double glazing which proves very useful as the morning and evening commutes thunder past the hotel. Breakfast is available at the hotel but there are five coffee bars serving fresh croissants within fifty yards of the front door of the hotel. This part of the 7th is very rich in restaurants all within easy walking distance. They range from tourist comfort food types to excellent bistros to one and two star Michelin establishments. The decor of the hallways and stairs is dark and perhaps bordello like but the staff are very friendly and like most Best Western hotels the Wifi is free.

"Great Location"

5
29/06/2015

A fine boutique hotel in a nice neighborhood and just a short walk to the Eiffel Tower. Surrounded by local stores, fine bakeries and all kinds of fabulous restaurants.! Nice rooms, a garden to enjoy your morning coffee and a small but very nice breakfast area with typical European fare

"Wonderful Staff / Great Location"

5
24/06/2015

The staff at this hotel could not have been friendlier if they tried. Great location close to Metro and walking distance to Eiffel Tower. Our room had a balcony which was great. The small elevator was a little scary but to be expected at a European hotel.

"Just right for a family on a budget"

5
29/05/2015

We stayed here (room only) for a week at the start of April and were very happy with everything. The hotel isn't luxurious but is clean, comfortable and just right for the price. Our double studio...

"A"

4
18/05/2015

all was perfect, personnel very courteous and sympathetic We are very satisfied.It is very clean and quiet. All personnel at the réception is very attentive with the guest. If I go back to Paris, i'll choice the same hôtel; the 7ème is near of many things.and restaurants.

"5 days in Paris"

5
26/04/2015

We had a great time in this hotel. It is very close to all the places we wanted to visit. The hotel staff was very helpful. The rooms were small, as all in europe, but very clean. I recommend this hotel.

"Convenient Nice Place"

3
02/09/2014

Away from the Champs in a more quiet neighborhood. Everything was nice but they have placed a 21st century room layout into a 200 year old hotel. Clumsy. Maid staff communicates by yelling at each other. Noisy.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Michael, Thank you very much for taking the time to leave a note on TRIP ADVISOR. First of all we are very sorry for the inconvenience caused by the noice made by our colleagues. We will certainly work on this point. Concerning the BEST WESTERN Tour Eiffel Invalides it is effectively a long story along centuries : the building has been bilt at the end of the 19th, the furnitures are 18th century style (Louis VXI), 2 big renovations have been made during the 20th and recently refreshed during the 21st. 400 years :) ! Very quiet area walking distance to the Champs Elysées (you liked that) and also : the Eiffel Tower, Musée d'Orsay, Petit & Grand Palais, rue Clerc with all these shops ! Wonderfull 7th arrondissement. Best regards. Alain Guillot General Manager

"great paris hotel location"

5
02/07/2014

We stayed at the Best Western Tour Eiffel in June 2014 and were extremely happy with location and reception staff. I highly recommend this hotel. its centrally located and a block from the metro. It is within walking distance of all major attractions.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Guest, What should a General Manager say when he reads such a nice note you left on TRIP ADVISOR ? THANK YOU VERY MUCH ! Be sure my team and me will do the maximum to keep the high standards you did appreciate in our BEST WESTERN Tour Eiffel Invalides****. All the Best and see you soon... Alain Guillot General Manager

"First class and great value"

5
03/08/2013

The air conditioning on a very hot evening was divine! The hotel is in a very good neighbourhood. I booked at very short notice and the price was very good. The staff were excellent and looked after my gag for the afternoon after I had checked out.

NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
Dear Guest, Thank you very much for taking the time to leave a note on TripAdvisor. Your nice comments are highly apprciated and we hope and have the pleasure to welcome you another time soon. Alain Guillot