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Best Western Premier Hotel Louvre Saint Honore, Paris

4.0/5  - basé sur 206 notations.
141 Rue Saint Honore, 75001, Paris, France - See map

The Best Western Premier Louvre Saint Honore is a design 4 Star hotel ideally located rue St Honore in the heart of Paris (first district), next to the Louvre and the Palais Royal. Situated in a 18th century building, this luxury hotel is in walking distance of the Marais neighborhood, the Concorde, Notre Dame and all the major sights on the left bank of the Seine River such as Saint Germain des Pres neighborhood and Latin Quarter. His location is also perfect for shopping in all the luxury addresses and showrooms around. Bringing together two buildings, this hype design hotel features a beautiful lobby under a glass canopy and built around a high tech fireplace with a private bar opened 24 hours a day for the guests only. Besides the gorgeous leather on some walls, one should also mention the great lightings signed Octavio Amado. The 37 rooms have fine fabric wallpapers on the walls, are furnished with chairs by Philippe Starck and provide a fine cozy atmosphere. They are divided in Classic, Superior, Deluxe rooms and Junior Suite. The rooms are equipped with all amenities one could expect for a four star luxury hotel: high quality bedding with comfortable duvet, spacious bathroom, complimentary Wi-Fi, large LCD televison screen and room service. The delicious hot buffet served in the bright breakfast room with well thought out lighting assures an enjoyable morning. The competent, mindful and pleasant staff of the hotel is available for guests and provides personalized concierge services. The hotel has also a partnership with the nearby spa, Premier Sens and guests benefit of 20% discount on all Spa and massage services. Enjoy your stay.

Best Western Premier

Hotel Louvre Saint Honore

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 190 guest reviews
NOTE ISSUED
Excellent
88
Very Good
53
Average
30
Poor
6
Terrible
14
REFER TO NOTICE
Business Business
20
Couples Couples
91
Family Family
40
Friends getaway Friends getaway
21
Solo travel Solo travel
12
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Fantastic"

5
29/07/2018

Best accommodation of my whole trip! I was given a complimentary upgrade and my room was incredible. Great size, comfortable, fridge and coffee machine included. The staff were really friendly and lovely, and as I don't speak a lot of French is was quite a relief to not be treated unkindly for this. The staff were perfectly polite, friendly and accommodating, and the location is brilliant. It's conveniently close to a bunch of attractions like The Louvre, but it's also close to the Tourism office from where their tours depart. You can also leave your luggage with them for the day if you've checked out but aren't leaving til later. Absolutely fantastic accommodation, and I highly recommend.

"Great little hotel in a fantastic location"

4
22/07/2018

What a great hotel ! The location is fantastic for exploring Paris. The Louvre is 3 mins walk away, the Seine is only 5 min walk and Norte dame 15 mins. There are some fantastic bars and restaurants very close by, next door to start the day with coffee and croissants and then the “cafe blanc” just around the corner for evening dinner is superb. The rooms, as everywhere in Paris, are on the small side but very very clean. The air con was ok but could not get the room cold. The staff were great, very helpful and polite, they made the check in and check out very simple. In short, would definitely recommend and will be going back !

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Mike S, Many thanks for your review, we are happy to know that you enjoyed your stay with us and that you will come back :-) Don't hesitate to contact us directly for your next stay, so we will arrange something special just for you. Best regards, Jahna C General Manager

"Potentially great"

4
19/07/2018

Arrived in Paris for our last day in France and night before returning home. We were able to check in early and got a very cute little room on the sixth floor looking towards Rue St. Honore. The room was quite large for Paris, had a large a very comfortable bed, a reasonably sized bathroom with bath and shower. The bathroom came with all the expected amenities, soap, shampoo, lotion, body wash. It had a nice hair dryer and a magnifying mirror. Unfortunately, a few items from the reviews I read were actually true. There was a coffee maker in the room with one decaf and one coffee pod. I asked to switch out the decaf for the coffee and was told that no, their policy was one coffee and one decaffeinated coffee and that we would be restocked the next day. As we were leaving the next day, that was not going to help us out at all. The coffee maker was difficult to get working which did not help the coffee frustration. Also, the shower head in the shower did not work so you had to basically lay down in the bath to get a shower or hold the shower handle to rinse off. The bathroom had a towel warmer, which unfortunately did not work. Although the hotel was pretty and the room seemed very nice, it seems somethings have let go and could be addressed. The location of the hotel is fantastic in the first arrondisement, merely a block from the Louvre, and lots of amazing shops and restaurants. Our room also came with breakfast which was a selection of pastries scrambled eggs, sausages, bacon, cheese, cold cuts, juices and such. I'm not sure if I would've paid €19 to add it on, but it was nice to have had it included. The staff was professional, if a little detached.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Familytravel70, Thank you very much for your review. Could you please contact me, because I really want to know who is the person that said no for the coffee ! Of course you can change your decaf for a regular coffee, we have plenty... For the shower was it the shower head our the rain shower ? I know that sometimes it can be difficult to find out how it works. Our breakfast is rather varied : croissants, pains au chocolat, cake, chouquettes, crêpes, several varieties of bread: wholemeal bread, fig bread, cereal bread, fresh juice with no sugar added, organic muesli, home made wraps and croque-Monsieur, fresh salad fruits, fresh fruits,; yogurts from the farm, eggs, cheese, bacon, sausages, mushrooms, baked beans, 6 to 8 different teas... If you have any specific suggestions, don't hesitate. Best Regards, Jahna C General Manager [email protected]

"Solid Hotel in Good Location"

4
18/07/2018

Just completed our stay at the servicable St Honore Louvre Hotel. We selected this hotel because of its proximity to the Louvre, Orsay, mass transit lines (Bus, Metro, and RER) and eateries. The hotel provided us with the basic purposes to rest, wash up, and relax. Most of the time we were out the entire day and did not need anything from the hotel except towels. Jean Pierre is their lead person and provided great service, taking our luggage while we went on on our first day. Staff also assisted in clarifying how to use the hotel wi-fi. A map was also provided by the hotel showing the various transit lines. Even though we got one from the Paris Pass Office, it was a small booklet, so the pamphlet map was my go to source for direction. Our critiques are small and understandable like the breakfast buffet, paying for drinks at mini-bar, and waiting until afternoon for the room. Otherwise, I recommend this hotel. Its clean, well-maintained each day by staff, and convenient.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Rlena, Thank you for sharing on TripAdvisor, reading our guests reviews is always a great pleasure for us. We are happy to know that you enjoyed your stay with us and our staff :-) Fee free to contact us if you have any suggestion about the breakfast buffet. We are looking forward to see you again. Best regards, Jahna C General Manager

"Worst Experience even , very CHEAP hotel & Staff"

1
01/07/2018

I dont even know where to begin with , during our entire Europe trip this hotel was by far the worst , very cheap service and very rude staff . We stayed in the SUITE for 3 nights paying $$$$ and the service we received was a shame to the hospitality industry . To begin with , they provided only 2 pods of coffee, we arrived in the evening very tired of our journey so made our coffee , of-course in the morning i asked them if i can get 2 more , to that they replied saying “ everybody likes to drink too much coffee so we don't provide any extra , if i need coffee i have to eat their breakfast buffet “ A hotel that cannot provide its guest with one pod of extra coffee , its a SHAME to them . Next comes the toiletries, in a family of 4 how can any of those small single bottles of toiletries would work for all 4 of us , again the same thing happened when i asked for one extra shampoo & body lotion. By this time i completely understood their type and realized that they will not give anything other than their rudeness . So after that we bought our own coffee and milk from grocery store close by and went about our trip . I couldn't wait to get out of this miserable hotel/ motel and decided to take the BWfeedback which was provided in the room . Now comes the best part , the feedback did not work cos the very moment i entered the link -it said “Thank-you for yr Survey “ ... heloooo when did i take one .. i was trying to take one which explains that probably they are doing something wrong in order to NOT make u take the survey . Anyways, after 3 horrible days at this place we came back to our London Pullman hotel where i finally fixed myself before leaving back .So overall , my experience was I get it that they dont like Americans but they dont have to make it-so explicit to spoil our vacation and money on them . Never ever will i ever recommended this hotel or this chain of hotel . We travel so many different countries every summer and all my Reviews are here on TripAdvisor and by far this was the worst .

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Vinn004, I'am really surprised by your review and speechless !! It must be a misunderstanding ! I'am sorry and disappointed to know that your stay did not meet your expectations. I really need to investigate and need more details : your name, arrival date, room number... Could you please contact me : [email protected] I will also check with my housekeeping manager what happened with the amenities. As for the survey, it is good to know that it's managed by Best Western International in Phoenix (USA). The hotel have nothing to do with it ! Maybe a problem with the link... Don't hesitate to contact them. I will never stop a guest from expressing their dissatisfaction, besides I always take the time to personally respond to ALL comments on TripAdvisor. It is still particularly unfair and offensive to say that we do not like Americans ! We are an international team, not to mention that we are an American brand. I remain at your disposal. Regards, Jahna. General Manager.

"A Different Kind of Best Western"

4
26/06/2018

This is more of a boutique hotel and not as common as most Best Westerns if you are familiar with the brand. Our stay was very pleasant and the included breakfast was excellent (the staff in the breakfast room was exceptional). It is located in walking distance to a majority of the attractions. It was great for families. I would stay there again.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Rick M, Thank you for sharing on TripAdvisor. You are absolutely right, Hôtel Louvre St Honoré is a 4 stars boutique hotel with 37 rooms. That is why we have a family atmosphere :-) We are happy to know that you enjoyed your stay with us and our really convenient location. Many thanks for your nice comment on Hélène and Eliana in charge of the breakfast ! Best Regards, Jahna. General Manager.

"Excellent "

5
24/06/2018

First I will mention the name of Miss OLGA for her great help and being an excellent Lady who answers all our needs and her other colleagues. Our room is very accommodating to us from air conditioner to size and cleanliness and amenities and hotel area is somewhat perfect to us because we love to walk in Paris and my wife loves to shop- to place Vendôme- Tuileries- rue Bonaparte all the way to Champs-Elysées using St Honore to any museums, of course Louvre and other great attractions of this lovely city which we visited for 7 times now. I would highly recommend this hotel, this place is really perfect for every one from family, couples and single traveler. Once again... a million thanks to Olga????????????.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Jun J, I'am SO pleased to know that you enjoyed your stay with us ! Many thanks for your nice review and nice comments on Olga : she is our Gardian Angel :-) For your next stay (the eighth stays), don't hesitate to book directly with us, we would be honored to make something special for you and your wife. Best Regards and a million thanks again. Jahna General Manager

"Small But Comfortable"

5
20/06/2018

We chose this hotel for its proximity to the Louvre and a Metro station. The initial impression is that it is compact, but the room was clean, modern, and comfortable. Olga at the front desk was always helpful and booked a transport for our group to CDG airport. The only downside was the lady in charge of the breakfast was overwhelmed and it took some time to bring coffee and restock the food items. She needs additional help.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Mario M, Thank you for sharing on TripAdvisor, your review is our best reward. Olga and I are pleased to know that you enjoyed your stay with us. Our breakfast is quite successful, and it is true that sometimes it can be overwhelming. Thank you for your suggestion, I think we can reorganize the buffet, with the coffee machine placed directly at the disposal of our guests. Next time, don't hesitate to book with us, we would be happy to upgrade you in a larger room if it's possible :-) Best Regards from Paris. Jahna General Manager

"Delighted"

5
19/06/2018

We have stayed in many hotels over the years, many BW ones also. This one stands out for the quality of its staff who added that certain something which elevates an hotel stay from just a roof over the head to an experience which will be remembered for a very long time. Go there! Try it!

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Mr. and Mrs. Barnes, We are pleased to know that you enjoyed your stay with us. Thank you very much for sharing on Tripadvisor. I really hope that Mr. Barnes enjoyed his special moment in Paris, if I remember it was his birthday ;-) Kind Regards. Jahna General Manager

"Super stay in this lovely hotel"

5
02/06/2018

Really Great Stay in Louvre St Honoré. Helpful staff, nice and clean rooms, and the bed was SO comfortable !! Breakfast was delicious with great variety of fresh products. The location was perfect with everything around : Musée du Louvre, Châtelet, Jardin des Tuileries... We will come back for sure !

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Shana C, Thank you for sharing on TripAdvisor, it is always a pleasure to have you with us. I'am happy to see that you enjoyed our comfy beds and delicious breakfast. Next time don't hesitate to try your minibar and the bar with French products : Organic apple juice, Cider, Chocolate, BCBG Chip's... See you soon :-) Best Regards, Jahna General Manager.

"Nice hotel and staff"

5
30/05/2018

Everybody is nice and smiling : from Front Office, House keepers and Manager. The room was a bit small (we booked a classic room) but perfect for two nights and very comfy. My friends booked a Deluxe room, bigger with a very large bed and bathroom. The location was fantastic. Did not had time for breakfast but we checked the buffet and it looked full and fresh.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Jailz, Thank you for sharing your experience, we are happy to know that you enjoyed your stay with us. Don't hesitate to book a Deluxe room next time and to try our breakfast. I don't want you to be jealous of your friends for too long :-) Best regards from Paris. Jahna. General Manager

"LOVELY PLACE AND GOOD LOCATION"

4
24/05/2018

The hotel is pretty cozy. We had 3 double bedrooms but they only had 2 available so they upgraded one of our rooms for free. The normal rooms size were very small, but well EUROPE, and the bigger room was like a regular room. Our only issue was that the shower splashed a lot of water out of the bathtub and it made a mess, so every time you get out of the shower you had to clean it, otherwise you might fall. You have souvenir stores round the corner. Louvre and Notre-dame so close (10 min walk)

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Gretchen B, Thank you sharing your experience, I'am glad that you enjoyed your time with us. We will soon have our own souvenir store with made in France chocolate and made in France preserved bouquet of natural roses : roses that will last for 3 years ! Don't hesitate next time :-) Best Regards, Jahnan General Manager.

"Breakfast!"

4
22/04/2018

Whilst we had a wonderful stay at this lovely compact hotel the breakfast was something else! I find it hard to complain about anything as this hotel as it was immaculate and the staff absolutely wonderful and so helpful but, breakfast was like a scene from Faulty Towers. The food...wonderful...the ambience....wonderful but organisation is needed. every few minutes things ran out leaving people waiting whilst one lady served replenishes and washed the dishes! Get this right Great Western and you have one beautiful hotel to be proud of. Very convenient for the the Louvre and open top tour buses and all of Paris.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Eve W, Thank you so much for your review and details about your breakfast experience. Breakfast is such a success since we add some homemade dishes and new products (crêpes, beignets, cakes, cannelés...) that we are always in a rush, but we will improve the service so it would be less like "Faulty Towers" :-) We are proud of the work that has been done, but always looking for improvement, that is why your reviews on TripAdvisor are so important. See you soon, for a perfect breakfast. Best Regards, Jahna, General Manager

"Excellent service"

5
21/04/2018

My wife and I stayed here for three days over the Easter weekend on the first part of our honeymoon. The hotel is in an excellent location and perfect for visiting all the tourist sites and close to a couple of Metro stations. The room was large by Paris standards and it was very comfortable with a very large bed and a huge bathroom. All the staff were very pleasant and very helpful especially William who arranged a taxi for us when our pre-booked one never appeared. Next time we are in Paris this is the first hotel we will check for availability. Thanks for a lovely start to our married life.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear The Importance...b, Thank you so much for your review, we are pleased to know that you enjoyed our hotel for your special moment. You were in a Deluxe Room : our bigger room with extra large bed and bathroom, perfect for a Honeymoon ;-) Don't hesitate to contact us directly to book your next stay, so we will arrange something extra special for you. Kind Regards from Paris. Jahna General Manager

"Lovely staff and convenient location"

5
17/04/2018

We arrived early in the morning to be checked in by the very welcoming gentleman who works nights ( sorry can't remember name) . Olga who was there during the day is also a pleasure. The elevator is very tiny, but as we were on the first floor ( or called the second floor in the US), we took the stairs except when checking in/out with luggage. The room was modern and clean, very comfortable bed, in room safe, large bathroom, we looked out on the inner courtyard so it was very quiet, and only one other room on the floor, so not a lot of hallway noise either. My only complaint about the room was I found the bathroom lighting a bit dark for my taste, but there was a vanity table with magnified mirror that helped, and I prefer simple shower controls with one faucet and a standard shower head, rather than having with my jet lagged brain do trial and error with three faucets to determine what controls what, and I don't like hand held showers and did not feel the rain shower head had enough pressure for washing my hair. We included breakfast in our room rate, as I like the convenience of not having to go out in the morning, and we were pleased with the quality and quantity of what was offered....eggs, sausage , bacon, beans , could grill a croque monsieur, fruits, cheeses, variety of breads/ croissants, yogurt. Both of the ladies who serviced the breakfast room during our stay were a pleasure. Location- a metro stop about a block away. We took the train back to the airport as the RER B stop at Les Halles was a short walk. The hotel will book a taxi if you prefer for 57 euros. We walked most places, and found this location convenient for visiting the main Paris tourist attractions. Overall we enjoyed our stay and found the hotel a comfortable place to come back to , and would not hesistate to stay there again.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Anony, Thank you so much for your nice and detailed review !! It is a real pleasure for all of us reading you this morning. We are pleased to know that you enjoyed your stay with us and your Deluxe Room, and Breakfast, and Olga... :-) Thank you so much, your comment is our best reward : good vibes for the day to come. You will always be more than welcome at Hotel Louvre Saint Honoré, don't hesitate to contact us. Have a wonderful day. Kind Regards from Paris. Jahna and the Team.

"Fantastic location"

5
01/04/2018

Easy walking distance to Louvre, Musee d'Orsay, places to eat and shopping. The staff was very helpful in finding places to eat and visit. The room was comfortable and clean. Easy walk to the Louvre and Musee d'Orsay. We even did some shopping. Easy walk to grocery stores for a quick bite for breakfast.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Albequerque, Thank you very much for your nice review, we are pleased to know that you enjoyed your stay with us and our great location ! Next time don't hesitate to have breakfast with us to try some French delicacies such as Croque-Monsieur, crêpes, mini beignets... So see you soon ;-) Best regards, Jahna General Manager

"Perfect Boutique Hotel close to Louvre"

5
23/03/2018

We checked into this gem of a hotel after a bad experience in another nearby. Our room was superb! Great size bed, immaculately clean, lovely bathroom, coffee-machine, bathrobes and slippers and very quiet! Breakfast was wonderful! Buffet-style with usual croissants and pastries but delicious extras including pancakes, scrambled eggs with herbs, wraps and warm fresh bread. All this less than a 2-minute walk from the Louvre, 10 mins from Notre Dame and 15 from the Musee D'Orsay. This is the perfect location for exploring Paris on foot - we never needed to use public transport apart from our return to Gare De Nord. Highly recommended especially the delightful Manageress who made sure our stay made up for the awful first night we had in another hotel.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear MoiTrez, Thank you so much for your lovely review, it is a pleasure reading this morning :-) I'am happy to know that you left Paris with a good experience with us to remember. Our location is quit great, in fact you can go to any main touristic places without using public transport. Hélène is so glad with the compliment made on her breakfast ! We always pay attention that our guests have fresh dishes every morning and some home made delicacies too, such as "Croque-Monsieur" and wraps. Thank you again for "the delightful Manageress", it goes stray to heart : best reward ever ! I hope you will come back to share another wonderful experience with us in the city of lights. Best Regards, Jahna General Manager

"Best Hotel We Could Have Chosen"

5
13/03/2018

It's always a bit nerve wracking to show up in a (foreign) new city and wonder how your lodgings will match with online information. But we couldn't have been more delighted with this choice. The location is superb. The staff was super warm and friendly and very helpful with many questions we had throughout our stay. The room was absolutely wonderful—plenty big enough and tastefully appointed. And quiet too! Everything was spotlessly clean. And the breakfast was terrific. Would highly recommend with no hesitation for your next Paris visit.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Sandy B, Thank you so much for your very nice review. We are happy to know that you and the girls enjoyed your stay with us. Yes, our Junior Suite is quite big and quiet, perfect for a family stay (4 persons). Thanks for the compliment on the breakfast, we make sure to have fresh ingredients and some homemade dishes. It was a pleasure to have you, and I hope it felt like home. You can come back any time, you just need to give us a call and to push the door :-) Best regards from Paris, Jahna, Hassen, Chrisna, Hélène, Magalis, Olga, Abby...

"Great place to stay in central of city"

5
12/03/2018

Great location quiet street near Louvre and Palais Royal, such a good area ! Nice compact hotel, very nice well equipped room, well furnished, decorated to high standard. We were on top floor at back of hotel in a very quiet room. Comfortable beds and good nights sleep was had ! Very clean hotel in all areas. Did not avail of breakfast as there are plenty of restaurants and cafes in the area to sample French breakfast! Very helpful and friendly staff assured us of a great stay. Highly recommend !

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Bertram F, Thank you very much for sharing on TripAdvisor, your review is the best reward for all of us ! I'am more than happy to know that you enjoyed your stay with us, and our quiet Junior Suite. Next time, don't hesitate to try our breakfast :-) Best Regards, Jahna, General Manager

"Ms J"

4
12/02/2018

We stayed at BW Premier Lourve Saint Honore in October 2017 as part of a mother & daughter birthday European holiday. The room we had we clear, beds comfy and staff very friendly. We chose to stay in this hotel due to its amazing location and its boutique charm and we we're not disappointed. As it was both my birthday and my mother's birthday during our stay we where presented with some lovely champagne, champagne flutes, chocolates, macaroons and French perfume which was a wonderful surprise. Would definitely stay here again.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Joanneandglenn, I remember you both clearly. We are happy to hear that you had a pleasant stay with us, and that you enjoyed my special treatment ;-) I hope you will come back to discover other beautiful surprises. Don't hesitate to contact me directly, I will arrange something special for you. Best Regards, Jahna General Manager

"One night stay - ok experience"

3
29/01/2018

Me and my husband booked the hotel for 1 night. Our check-in and check-out went smoothly. The room we booked was small (this is Paris after all so nothing out of the ordinary :) ) but clean and nicely furnished, with coffee machine and mini bar. One remark - we had only 2 coffee capsules - 1 decaffeinated and 1 short espresso. It would be great if we had 2 capsules with caffeinated espresso so we don't have to share. The staff was very polite and helpful. The location of the hotel is perfect - near the Louvre museum. It can be a little noisy - the hotel is just on the busy boulevard, and it is overall a little noisy so this is a thing to be considered. Also, you won't like a room near the elevator or on a lower level. We had an OK stay with no problems.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Eli A, Thank you for sharing on Tripadvisor :-) In order to respect the standards and the tastes of each, there is in all our rooms 1 decaffeinated, 1 short espresso, 1 Tea and 1 Herbal tea. The restocking is done every day. For guests who stay more than one night, they just need to specify at the reception their preference for the restocking the next day. Unfortunately you only stayed one night, so you could not enjoy this service. Know that all our rooms do not overlook the boulevard, and that we also have very spacious rooms: Deluxe and Junior Suite, all overlooking the backyard. Next time do not hesitate to make your reservation directly with us to have a stay tailored to meet all your expectations. I remain at your disposal. Best Regards, Jahna General Manager

"Excellent, quiet, clean, friendly and central"

5
13/01/2018

We are en route home from a fantastic stay at this hotel. We were in a superior double room which we found very spacious (particularly for Paris), clean and with excellent amenities (nuxe products in the bathroom, dressing gowns and slippers). The room was quiet and the bed really comfy. The shower worked very well too. Staff were incredibly friendly - Hassan checked us in and kindly stored some treats we bought in the hotel fridge. Great location, just behind the Louvre and close to lots of good shopping. Didn't have breakfast there, so unable to comment on that. Will definitely return.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Guest, Thank you very much for your comment, Hassen and I are happy to know that you enjoyed your stay with us, and our Nuxe products and amenities. I hope next time you will have the time to enjoy breakfast with us, and do more shopping of course ;-) Don't hesitate to come back, we are already waiting for you. Best Regards, Jahna General Manager

"Shamazing break in Paris"

5
10/01/2018

I needed a mini break from my the festivities , and what best city to go to if not Paris :). As per usual no complains at all , from check-in to check-out the staff offers you an amazing easy stay at the hotel and in Paris as they are always helpful if you need any suggestions as to what to do during your stay . If you are still hesitating to book this hotel ,let me save the headache .... just do it ;). PS: there is a lovely Italian restaurant next door ,it is simply bellissima. Once again thank you to the entire staff for making my break easy and enjoyable, I shall be back soon .

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Shana C, Thank you for your nice and joyful review : you have put a smile on my face :-) It was nice having you with us, and the staff was more than happy to help you with anything. Yes the Italian restaurant next door is really good : I love their clams pasta ! We cannot wait to have you back, see you soon ! Best Regards from Paris, Jahna. General Manager

"Lovely stay"

5
10/01/2018

Everything was lovely from check-in to check-out. The hotel was perfect as usual. Nice little Italian restaurant next door. The staff where very attentive and nothing seemed like too much for them. Will be going back and next time with a few friends.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear ClaraDarling x L, Many thanks for your nice review, we are happy to know that you enjoyed your stay with us, and the little Italian restaurant next door : really nice isn't it ? We will be delighted to have you and your friends with us on your next stay. Best Regards from Paris. Jahna. General Manager

"Great Hotel Staff + Luxury + Accessibility "

5
22/12/2017

What an awesome 8 days stay at BW Premiere Louvre St. Honore in Paris! We Experienced world-class service under the leadership of Jahna Chevi, who is very professional, competent and sweet. She even sent a bottle of wine with matching flute glasses when she learned that i just celebrated my birthday. Her equally friendly & sweet staff Abby is also godsend. Room and other facilities are very clean, luxurious (i love my bath robe) & consistent supply of essentials (toiletries and coffee) + the 24/7 availability of delicious hot choco at the lobby bar. We mostly walked to all the must-see sites and went as far as the eiffel tower. I've been traveling for 25 years but this hotel, i say truly offers the real value-for-money in Paris!

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Jeanette C, Thank you very much for your nice comment, you have made my day :-) We are happy to know that you enjoyed your stay with us, and our Christmas hot Chocolate... it is our best reward ! It was my pleasure to spoil you for your birthday. You are part of our family now, and you will always be welcome at Hotel Louvre Saint Honoré. Best Regards from Paris. Jahna and the Team ;-)

"Awful breakfast, bad service and attitude"

1
10/12/2017

Ordered room with two beds. They changed the room before arrival to room with one large bed. We accepted that. Arrived At breakfast 9.30am (breakfast was until 10.00). A breakfast with very limited selection and clearly with a staff that lost overview of their guest completely. Uncooked bacon (put in a pile) and a few sausages. Egg that was not at all fresh and no crossiants etc. I waited 20minutes to get my coffee! That was day1! At day two there were no bread at all, no juice, no bacon, no sausages...the so called breakfast was completely empty. The time was 9.45 and when I asked the waiter/host Helene about the status of the buffet she just said “you are here very late”, now comes the best part! When she asked for our room number so she could charge for the breakfast and I tell her that I'm not going to pay for the missing food, she then goes to the kitchen to refill. She then puts a pile of uncooked bacon and sausages in the buffet and one baguette. She refills the juice and then look at me with a “Tadaaaaaaa here is your buffet mr!”. The most rude staff ever seen and the most bad breakfast experience ever!

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Carsten H, I am sorry to hear that your stay was not up to your expectations. I'm so surprised by reading your misadventure at breakfast. The well-being and satisfaction of our customers is our priority. Of course, I want to know more about the exact facts in order to make the point with the team. Do not hesitate to contact me directly: [email protected] Remaining at your disposal. Kind Regards, Jahna General Manager

"Great!"

5
06/12/2017

Great location! Comfortable bed in queit room! Extremely friendly staff that truly was doing everything they could to make customer happy! Definitely recommend this place! If I could ask for one improvement - that would be a real fridge with cooling and not just a bar that stored the beverage but didn't really cool it. Good idea to store the fois gras or pastries!

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Alevtina L, Thank you for your review, we are pleased to know that you had a great stay with us. It is our best reward ! As for the mini bar, next time, if it is not cool enough, don't hesitate to ask us to store your french "Gourmandises" in our kitchen where we have a big fridge :-) As long as you share your pastries with me it's ok ;-) Kind Regards, General Manager Jahna

"Paris hotel in an excellent location"

5
27/11/2017

We recently stayed at the Best Western Premier Louvre Hotel in Paris and were thoroughly impressed! We were within walking distance to the Louvre, Place de la Concorde, les Champs Elysees as well as the Opera Garnier and the Galeries LaFayette. The room was excellent, the breakfast was delicious and the staff was wonderful! We were even treated to complementary Beaujolais Nouveau on two of the evenings we were there. I would definitely recommend this hotel to anyone staying in Paris. Recommendation from the hotel: Book your room yourself online and you will get the best rate as well as qualify for Best Western Points.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Marie F, Thank you very much for your nice review, we are happy to know that your stay met your expectations, and that you enjoyed the Beaujolais Nouveau, very good this year by the way ;-) You are right to underline the fact that we offer best rates on our website, and you can also be a member of our Best Western Reward program if you wish. I hope that you had a wonderful time in Paris. See you soon Marie, you will always be welcome at Best Western Premier Louvre St Honoré. Regards, Jahna C General Manager.

"thoroughly enjoyable stay"

5
19/11/2017

Great hotel, great location, terrific staff. Stayed in this hotel for 6 nights. Staff was very helpful in making restaurant recommendations and activities to do. Room was very spacious and comfortable. I highly recommend this hotel for future travelers and would stay here again.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Weiblerichard, Thank you very much for your kind review :-) We are happy that you enjoyed your stay with us : it is our best reward ! Please feel free to come back, you are at home now. Best regards from Paris. Jahna C General Manager.

"Great staff, superb location "

5
09/11/2017

Very nice, small-scale hotel with wonderful staff at the reception desk. The kind of people that make you feel really welcome and ready to help - the front desk manager Hassan is unbeatable and his colleague in the night shift when I arrived was great as well. Location could not be better next to the Louvre and Royal Place and also close to metro and RER. Unasked they upgraded me to a nice and spacey room - makes you feel good when arriving at midnight and having been on the road all week. Will come back for sure - price/performance ratio is very good (specifically considering the location in the heart of Paris).

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Wim V, What can I say now ??!! A big "Thank You" :-) Your nice review is our best reward, it's a good vibe for the day, especially for Hassen. I'am happy to know that your stay met your expectations, and you will always be welcome at Hôtel Best Western Premier Louvre Saint Honoré. Best Regards, Jahna General Manager

"Love this hotel!"

5
07/11/2017

OK, this hotel is quirky but the rooms are lovely, the service is excellent, the towels and housekeeping is excellent and yes the lifts are quirky, but they work fine.....even in room 711. Just the occasional stop at floor 4 for some reason. Overall the recommendation if we were in Paris again,we would stay here again, our third visit to this hotel. On your doorstep, Le Louvre, Palais Royal (beautiful), St Eustache church passing one of the best cookery shops E Dhillirin - amazing equipment if you cook or bake. Lovely bakeries. We tend to eat in Le Fumoir. Louise cafe just around the corner and lovely cafe Realais du Louvre on the corner. Looks like a nice pizza restaurant next door to the hotel but we never got there..saw the flour arrive for the pizza bases, no pizza express here! So you can walk everywhere if you can manage around 18000 steps per day...or take the metro. Notre Dame about 15 mins. Left Bank 15 mins, St Sulpice about 20 mins, lovely hotel fab location... enjoy!

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear CevCev, Thank you very much for sharing on Tripadvisor, we are happy to know that your third stay have met your expectations. It is our great pleasure to make it special for you. Regarding the Italian restaurant next door, I recommend it for sure. It is fresh and home made, their pastas and pizzas are wonderful, and the team is lovely (just like us) :-) See you soon for your fourth stay ! Yo will always be welcome at Hôtel Louvre Saint Honoré, you are part of our family now ! Kind Regards from Paris. Jahna C General Manager

"Fabulous Location and Wonderful Staff"

5
23/10/2017

We stayed here on a Mother/Daughter trip in October for 5 nights. The location is amazing...very close to the Louve. Staff was incredible and extremely helpful. I injured my knee the day before check out, and asked if I could use the room longer and as our train didn't depart until 8:00 pm. That wasn't possible as they were booked. But, they set me up in the lounge where I could elevate and took care of me all day! They were all wonderful, but Jahna was absolutely incredible. I will never forget the kindness she extended to me! I would certainly recommend this hotel! They really care about their guests.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Mary D, I'am so happy reading you today, your review is a ray of sunshine (horrible weather in Paris today). It can be very stressful to be injured or sick in a foreign country, so it was my duty and great pleasure to make it easier for you. And we spent some nice moments together sharing pictures of our dogs ;-) I'am glad to know that you had a great time with us, and that you enjoyed our hotel and staff. Don't hesitate to send me some new pictures of your two adorable doggy's :-) Kind Regards from Paris. Jahna and the entire team (+ Nanouk of the North)

"Petite hotel"

3
16/10/2017

This petite hotel is located just blocks from the Louvre. The Metro is just 1 1/2 blocks away. The staff was helpful and pleasant. There are a lot of restaurants in the area and a particularly good one named the “Smoking Dog”. Being a small hotel, it comes with it small problems. The elevator in the back that serviced our room (311) dropped each time it reached the second floor which can be alarming. It only held two people or one person with luggage. The other alternative is a spiral staircase. There is not a full-time repairer on hand so things like a stopped-up bathroom sink took days to repair. The late-night desk person eventually took it apart and pulled out a huge ball of hair. The safe did not work the first day. After we left, the hotel adjusted our bill for some mini-bar purchases which we did not make. I did notice the frig was becoming more spacious each day. I keep my insulin in there. I would recommend you ask the staff to empty the minibar of its contents if you are not going to make any purchases. There was another situation that arose when we first got there that I have yet to sort out. When we first arrived, the hotel told us that they checked on our credit card two days before we arrived. It was declined for suspicious activity. They cancelled our reservation. For a moment, I thought I would be sleeping on the streets of Paris. Then the innkeeper said he had this “deluxe room” we could have for an additional 40 euros a night. We were staying for a total of 6 nights. He eventually lowered it to 30 euros. Confirm your reservation at least week ahead no matter what Expedia says.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Franck T, Thank you for sharing on Tripadvisor, I read all reviews and always take the time to answer them. We are a "Boutique hotel", yes a small hotel (37 rooms), so we have a family atmosphere and smalls elevators, but I call them "Romantic elevators for two" : come on we are in the city of love or not... ;-) All joking aside, the problem that we had on the second floor has been fixed, and we are sorry for that (it's not romantic anymore). As for the minibar, you are right, don't hesitate to ask us to empty the minibar if you need to store anything in it, anyway we have a nice bar in the lobby where you can enjoy some great wines (St Emilion, Chateauneuf du Pape, Chablis...), a nice selection of whisky, Champagne, juices, coffee... We always check Credit Cards a few days before arrival as a guarantee. If it has been declined you have 48h to provide us (or in your case, Expedia) with a new one, otherwise the booking is cancelled. I think that is what happened with your booking. But, Yes, don't hesitate to confirm your booking directly with the hotel, or (even better) make your reservation directly with us next time to avoid these kind of problem, because we can communicate directly with each other, it is more efficient. I remain at your disposal. Best Regards, Jahna C General Manager

"Great location, amazing staff!"

4
15/10/2017

The location of this hotel is PERFECT! two blocks from the Louvre Museum & rue de Rivoli, surrounded by lovely restaurants, brasseries, bars, etc. Our room was huge for Paris, toilet was big as well and had a lovely courtyard. The amenities in the room were perfect, a expresso coffee capsule machine, a welcome bottle of water, big screen plasma TV, very comfortable bed & room for luggage which is usually rare in Paris. All staff were so efficient, polite & friendly. It is worth to mention one of the best receptionist I've met in my travels, her name is Olga and she is AWESOMELY EFFICIENT!!! I have to say that the Manager was also fantastic & very professional. Thank you all for a great stay in your hotel!!!

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Nelly B, Many thanks for your review : it is our best reward. We are happy to know that you enjoyed your stay with us, it is our great pleasure to make it special for you :-) Olga is so pleased to see her name in your nice comment !! Thank you so much Nelly. You will always be welcome at "Hôtel Louvre Saint Honoré", your home away from home. Best Regards from Paris, Jahna, Olga and the entire team.

"Position! Position! Position!"

5
04/10/2017

Literally only a 5 minute walk around thw corner and you are at the start of the Louvre. Lots of shops nearby and highly recommend Rives store for leather handbags (Tax free available @ airport redemption). Hotel staff very friendly and attentive. Pays to book and pay up front months ahead to get extra value as well as Breakfast included. Breakfast was by lift or stairs to Basemwnt with huge variety of cold and hot foods all inclusive. Only negative in our Deluxe room was the shower in the bath, but next time I will ask for separate shower & there definitely will be a next time. The Hotel kindly organised a driver for airport pick up & drop off also to any venue we wanted. Yes more expensive than taxi but we liked the safety and reliability (ask for Enzo as the driver).

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Barbaraa572015, Many thanks for sharing your experience on TripAdvisor. We are happy to know that you enjoyed your stay with us. Next time, don't hesitate to contact us directly to tell us about your preferences : high floor, shower or bath, view... We remain at your disposal. Best Regards from Paris. Jahna C General Manager

"GREAT & CONVENIENT HOTEL TO STAY"

5
02/10/2017

Hotel is located in walking distance to Louvre and room is clean. Manger Hassen and front desk receptionist Abby were so welcoming friendly and helpful. The breakfast was fantastic. Especially the restaurant staff will bring you fresh brew hot coffee in person. It makes our morning more shining and energetic.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Sherry T, Thank so much for sharing your experience. We are all, especially Hassen and Abby, more than happy to know that your stay met your expectations. Many thanks for Chrisna and Olena, our two superwoman in charge of breakfast ;-) For more shining morning in Paris, don't hesitate to come back. Best Regards, Jahna C General Manager

"great hotel and staff"

5
02/10/2017

Had a great stay recently. hotel is in excellent location accessible to many great restaurants an landmarks. Jean-Pierre was very helpful to us and took the time to give us all the information we inquired about and get to know us. I was a very pleasant stay.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Joe G, Many thanks for your review, it is nice reading you this morning. We are happy, specially Jean-Pierre, to know that you enjoyed your stay with us. Don't hesitate to come back to discover more of Paris :-) Best Regards, Jahna C General Manager

"Great location, friendly staff, clean rooms, good beds.m"

5
26/09/2017

This was our first visit to France and we didn't know where to book for our visit. We lucked out and got a great little hotel with the Best Western Premier Louvre Saint Honore! Our group booked 3 rooms. Two were deluxe and one was classic. There is a definite difference. The two deluxe rooms were larger, had large bathrooms, and our AC was active and worked perfectly. The classic room was tiny and no AC on that side of the building. I don't know if we were just lucky but the hotel is two small towers across a little square and the entire other tower had their windows thrown open all night or it was very stuffy and warm. This would not of made me happy if that has been my room. From our side of the tower it made for an interesting view ;) The elevator is tiny but we were just happy to not have to drag suitcases up 5 flights of stairs. Both types of rooms were exceptionally clean, amenities were good, beds comfy, and wifi worked well. I'm now promptly ordering a towel warmer when I get home. We didn't have the breakfast and had the option to add it on for 19€ but when we looked at it it was basically some fruit, a few pastries and coffee. Definitely glad we didn't choose to add that as there are great cafes on either side and Pret a Manger just across the way great coffee and breakfast options. I would happily return to this hotel on future Paris visits

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear JannaG23, Thank you so much for your nice and detailed review, it is a real pleasure reading you this morning. We are pleased to know that your stay met your expectations and that you enjoyed our lovely hotel and our city of lights :-) From a "Jahna" to another "Janna" : Thank you very much ;-) You will always be welcome at Hôtel Louvre Saint Honoré, your home away from home. Best Regards, Jahna C General Manager.

"I great surprise at paris in rue saint honore , more than we expect"

5
17/09/2017

Valeria, front desk great, staff at breakfast with exelllent attitude, we went out of schedule ande they prepare at least cofee juice, bread etc with out the french face style of waitress The bath rooom huuuuge , the bed , you rally rest, localization excellence My new hotel at paris

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Abramobh, Many thanks for your nice review, we are happy to know that you enjoyed your stay with us : it is our best reward ! We are at your service because you are our VIP. You will always be welcome at Hôtel Louvre Saint Honoré, your second home from now on ;-) Best Regards from Paris. Mrs. Jahna C General Manager

"Worse Customer service ever!!!"

3
12/09/2017

I stayed there for 7 nights. I must say that the location is perfect. Few minutes walk from the Louvre museum. Lots of nice cafes and restaurants. However, the staff was careless about my concerns. 1-mosquitoes flying around. 2- the toilet wouldn't flush 3- my bed sheets were stained with some yellow stuff 4- spiders webs on the ceiling, lightbulb. I requested many times for a different room. No body cared to act on it since they had already gotten their payment for 7 nights. This guy named Jean-Pierre was harassing me for 2.48 euros " taxes" he said I owed at checkout time. Jean-Pierre always seemed unhappy when I asked questions. Worst Customer Service etiquette.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Lulu j, I'am sorry to hear that your stay did not meet your expectations. I take note of your remarks and would welcome further details concerning your stay : arrival date, room number, what happened exactly with the front desk... You can contact me directly by e-mail : [email protected] Your well-being is our priority, so I have to make sure it won't happen again. I remain, dear Lulu j, at your disposal. Best Regards, Jahna C General Manager

"Excellent location and good value"

4
29/08/2017

We booked two rooms: a Junior Suite (king bed plus sofa bed) and a Deluxe Room. Our rooms were located in the rear "tower" of the hotel looking into the interior courtyard, which meant they were very quiet as we wanted. Both rooms were clean, newly furnished and comfortable. The Junior Suite was located on the top floor and was the size of two regular rooms combined. With the sofa bed unfolded, it was a little tight to walk around the room, but it was sufficient. The bathroom had a tub and a shower, but not much counter space. The toilet was located in a separate room. The elevator is very tiny (two people with one suitcase filled it to capacity) and occasionally would not go past the floor below ours, so we usually walked the stairs to our room. The included breakfast was nothing fancy but certainly met our needs, and the staff was friendly and helpful. We had a problem with the car transportation requested from the airport to the hotel, but we made it to the hotel in a cab, and there was no problem with our departure transportation. This hotel was a few blocks' walk to the Louvre and near several good neighborhood restaurants. Hard to beat the location for the price!

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Lesa S, Thank you for sharing on Tripadvisor with a nice and detailed comment. It is a pleasure for me to know that you enjoyed your stay with us in the city of lights and love (don't forget about the love). It is true that our location is central and near every touristic and fashion places : it's pretty nice to go for a walk at Jardins des Tuileries in the morning, and have a lunch at La Brasserie du Louvre. Next time, I will show you some hidden places in Paris ;-) See you soon Lesa S. Best Regards, Jahna. General Manager

"Great Hotel in a Great Location!!"

5
28/08/2017

this hotel is unique. don't be afraid of the extra small lift! the hallways are also very small; because they have kept the original design of the old building and build around that. one up to the floor and to our room door; we are do delighted to find our very large room with plenty of space, large windows with doors opening to look out to the avenue. The bathroom was also very spacious and had everything we needed. We were only there for a quick 3 days; way too short! but the hotel is in a great spot, just a few minutes walk to the Louvre, Notre Dame and the strip. The Lego store, public transportation, many restaurants and bars on the strip are right there. I would definitely stay here again!

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Heidi H, Your review is the sunshine of my day ! Thank you so much, we are happy to know that you enjoyed your stay with us, as much as we enjoyed having you. See you very soon Heidi, for another great journey in Paris. Best Regards, Jahna, General Manager

"Mid week city break at this lovely hotel"

5
26/08/2017

Needed a quick mid week break from my hectic running around schedule and decided to hope on the Eurostar and head out to Paris. I stayed at the Best Western Premier Louvres Saint Honore , the location is perfect as it is easy to get to and i loved the deco , the cherry on top was the staff , they were all extremely friendly , welcoming , smiling yet professional. They made my stay a lot more pleasurable . A big thank you to Olga and Valerie :) Do not hesitate to book a stay at the BEST WESTERN PREMIER LOUVRES SANIT HONORE.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Sarah b, Thank you for sharing on Tripadvisor, it is a real pleasure to read your review. We are happy (especially Olga and Valérie) to know that your stay met your expectations, it is our best rewards. I hope that you will come back for another "Expérience Parisienne" ;-) Best Regards, Jahna General Manager

"Amazing service "

5
25/08/2017

Beautiful hotel, great amenities and it's very central with a lot of tourist attractions nearby. My room was cleaned to perfection and beautifully decorated. The staff were very pleasant and the manager was amazing. I'm already thinking about my next trip.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Melanie, What can I say now ??!! A big "Thank You" :-) Your nice review is our best reward, it's a good vibe for the day. I'am happy to know that your stay met your expectations, and you will always be welcome at Hôtel Best Western Premier Louvre Saint Honoré. Best Regards, Jahna General Manager

"Below average hotel..."

2
21/08/2017

When we arrived at the hotel we noticed we were given a deluxe room. We booked the superior room but for some reason it wasn't available. The deluxe room was supposed to be an upgrade. As soon as we stepped into the door it didn't feel like an upgrade - the room was small, and the cabinetry and facilities didn't look like finishes that would be installed into the second highest tier room in a hotel. We honestly felt like we were given a downgrade because they overbooked the superior room. The cups in the bathroom were used as an ashtray. How do we know? As soon as i flipped both cups over to put my tooth brush in it smelt like one! Disgusting! The fridge had orange juice? On the bottom of the fridge guess the cleaners didn't were too lazy to clean it. The positive thing about the hotel are the concierges, especially Jean-Batiste. He was friendly, greeted us everyday and was proactive in asking us what we needed even if we didnt need anything.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Duy T, I'am really surprise to read your review and I want to apologize on the behalf of our entire team. We are very sorry that your stay with us did not met your expectations. For the upgrade, I can ensure that we do upgrade automatically some of our guests when we are not fully booked, it is a great pleasure for us to do it : what a better way for our guests to start their stay with an upgrade. I take note of your remarks on the housekeeping, and I would need more details to find out exactly what went wrong. Could you please contact me at the hotel ? I remain at you entire disposal. Regards, Jahna C General Manager.

"Great hotel in good location "

4
15/08/2017

Great 2 nights stay here. Room was comfortable and clean with the bathroom very spacious and well appointed. Location is very good. Breakfast was OK cooked food not that appetising but cold items good. Staff were friendly. Wi fi seemed to disconnect on morning of departure. Would recommend this hotel.

jahnachevi, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Karen M, Thank you for your review on TripAdvisor, it is always a pleasure reading them. We are happy to know that you enjoyed your stay with us. The WiFi code is valid from your arrival date until your check-out date, but next time, don't hesitate to come at the reception so we would extend the validity of the WiFi code. See you soon... Best Regards, Jahna C, General Manager.

"Fantastic Location"

5
02/08/2017

We planned to use the Metro, or walk to most places in Paris itself.  To simplify this, we chose a centrally located hotel, near the Louvre and a Metro Station (Louvre Rivoli).  The Best Western Premier Louvre Saint Honoré is a small boutique hotel, with only three rooms to a floor. The booking was made directly through the hotel as their rates were better than we could find through online booking sites. The staff we all very friendly and helpful.  Breakfast was served in a room downstairs, consisting of breads, pastries, cereals, hot food, cheeses and yogurts and some fresh fruit.  Nice strong coffee was also provided.  The room opened at 7:00AM, which was OK for half of the time we were there, but we often left earlier than this for some of the booked trips. The room was small but comfortable.  We expected this, and were very happy with it.  The bathroom was also up to expectations.  Most importantly, the bed was comfortable and the room was quiet at night.  We heard little or no street noise while we were there.  As there were only three rooms on our floor, noise from other guests was also minimal. Due to size restrictions, the lift was extremely small, fitting only two people with a suitcase each.  People with lots of luggage or families, made several trips to get to and from their rooms.  This didn't bother us as there was only the two of us. Overall we were very happy with our choice of hotel.

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Shaun D, Many thanks for your comment, it is such a pleasure for us to know that you enjoyed your stay with us. You've made my day :-) What a nice and detailed description of our little nestle and our services. Don't hesitate to come back, you will always be welcome at Hotel Louvre Saint Honoré, your second home. Best regards from Paris, Jahna C General Manager

"No need to look any further for a fabulous place to stay!"

5
27/07/2017

This was my first time to Paris and needless to say it was hard trying to find the ideal place to stay but I did! This place is literally in the most central and ideal place because you have everything within sec or min of walking. The 1st arrondisement is as central as you can get. You're seconds away from all attractions. The hotel is very clean, the people who work there are respectful, helpful, cheerful and at your complete disposal. Especially Hassen and Olga! Breakfast was in abundance and service was impeccable! They even gave us bath robes, slippers, valet service and birthday gift free of charge! Big hearts, great service, good food, affordable prices, nice size rooms with balconies and fantastic location! See for yourself but you have to try it to believe it! I'm going back without any hesitation whatsoever!! It's the only way to go! Merci!!

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Nesticomaria, We are so pleased and happy to read your comment : thank you so much for your review... I'am speechless right now ! It is our great pleasure to make it special for you, to treat you as our VIP, to make it magical. Your comment is the best reward ever, this is exactly why we love our job so much, thanks to you :-) See you soon dear friend, you will always be welcome at Hotel Louvre Saint Honoré. Kind Regards, Jahna C General Manager

"Fantastic stay"

5
14/07/2017

We stayed at Best Western mid June and had a great time. The rooms were clean, the location was perfect (close to everything) and the service was awesome. Jahna (the general manager) & Hassen were so welcoming and helped us with any questions or things we needed. Highly recommend!

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Abbey M, Many thanks for your review, you just giving very good vibes for the day to come :-) We are more than happy to now that you enjoyed your stay with us, it was a pleasure to guide you throughout your Parisian journey. You will always be welcome at Hotel Louvre Saint Honoré, your second home. Kind Regards, Jahna C General Manager

"Poor attendance and costumer care"

3
10/07/2017

Paris was the final destination of our Honeymoon and we stayed only 2 days in town. As soon as the check in was done my wife and I put the luggage in the room and went to the street. When we came back, at night, we noticed that the room was really hot and the air conditioner wasn't working. I immediately went to reception to complain and the recepcionist told me that he couldn't do nothing on that day and that on the next day they would solve the problem. We spent the night on an oven, sweating as if we were in a sauna. Extremely frustrating for the first honeymoon night in Paris. On the next day first time in the morning I came back to complain and the other recepctionist said that they would fix the air conditioner, so by the time we came back, at afternoon, everything would be ok. When we came back about 3PM, it was all the same, we were still in a room as if we were in a sauna. I came back again, furious, demanding a room change. The room change was done, but for a room with THE SAME PROBLEM... unbelievable. So, for the third time, I had to complain and demand again for room change, which was made. After this second change the problem was finally solved, they gave us a room with an air conditioner properly working. In my opinion, the Hotel Manager should had solven the problem on the first day, with a way better support than the poor one that was given to us, specially after I told then that we were there for our honeymoon one.

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Bernado V, We are so sorry to read that your stay did not meet your expectations, it is heartbreaking for us knowing that is was your honeymoon. I sincerely apologize for the inconvenient that you suffered during your stay, it does not reflect the way we treat our guest. I remain at your disposal. Regards, Jahna C General Manager

"Great hotel"

5
07/07/2017

This place was a total surprise. I booked it because it was relatively inexpensive in a very expensive centrally located area. The check in was fast and professional. The room was large for paris hotels. It was clean had great bedding and every amenity in the room that you would expect at a 5 star hotel room. The bathroom room was totally updated with a great shower. Book this place.

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear sghhi, Thank you very much for your review, it is a pleasure for all of us to know that you enjoyed your stay with us. It is our duty to make it perfect for our guests, your review is our best reward :-) So, see you soon at Hôtel Louvre Saint Honoré ?!.. Kind regards, Jahna C General Manager

"Nice hotel"

4
06/07/2017

The location was really good for accessibility to the subway, Louvre, and some nice restaurants. The room was spacious, had a nice towel warmer and large, thick bath towels. The elevator was tiny but worked well. The breakfast was ok. The staff was excellent! The general manager, Jahna, even sent some lovely gifts to our room for my daughter's graduation. We really enjoyed our stay.

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Charlotte, Many thanks for your kind review, we are happy to know that you spent a lovely time with us, and that Christina enjoyed my little gifts for her graduation ;-) Feel free to come back any time you want, you will always be welcome at Hôtel Louvre Saint Honoré, your second home... Best regards, Jahna C General Manager

"4 nights in May 2016"

5
22/06/2017

My husband and I had such a wonderful time in Paris, staying in this hotel! All the staff was really really kind and the room was clean and neatly organized! I stayed in their Junior Suites room number 811 for 4 nights and received this wonderful VIP gift amenities, perfume soaps named 29 St.Honore! The hotel is easy access to numerous places and in walking distance to Louvre, Jardin de Tuleries, etc.

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear aekyung2013, Many thanks for your review we are pleased to know that you spent a wonderful in our hotel. The 811 Junior Suite is one of my favourites, so romantic ! I'am happy to know that you enjoyed our hight quality gift from 29 St.Honoré. In fact there are made with the finest and natural ingredients from Grasse, my favourite one is the blue one (Musk) and you ? Don't hesitate to come back to discover more about Paris and other nice surprises. Kind Regards, Jahna C. General Manager

"Nice location by Louvre"

4
11/06/2017

We recently stayed at this hotel for 4 nights while we were in Paris. The location is perfect. Very close to the Louvre, shopping and lots of restaurants. We went to La couleur des Bles for pastries, which was less than a block from the hotel. We also went to some of the other restaurants within a couple blocks of the hotel. There were a few different Metro stops and trains nearby. The Les Halles stop takes you straight to the airport. We had an easy time checking in. The woman at the desk directed us to the elevator closest to the desk. If you're lucky you can get more than one person plus luggage on the elevator. Two people and two carry on luggages barely fit. It's so small and can feel very claustrophobic. The rest of the trip we went up and down the stairs since our room was on the 2nd floor. The hallway by our room was also very short and narrow. Our room itself was nice. A queen bed that was pretty comfortable and had fluffy pillows. The bed seemed shorter than those found in the US. I'm 5'3" and it seemed like my toes were close to touching the end of the bed. The bathroom was a decent size and had a nice shower. We had our room cleaned daily and the towels were always replaced. We didn't try the restaurant or any other services available. Overall, the issues we had were very minor. We enjoyed our stay and would recommend the hotel.

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear TheLudwigsFood, Many thanks for your review, it is very detailed so it's great ! The area, restaurants around, transportation network, cleaned room, fresh towels everyday, comfortable bed and fluffy pillows... everything is said. Thank you again for recommanding our nice little hotel. See you soon ;-) Regards, Jahna C General Manager

"Nice Hotel, But Lacks Space"

4
29/05/2017

We spent 4 nights at the Best Western Premier Louvre Saint Honore and had a comfortable stay for the most part. LOCATION: The hotel is in a perfect location just behind the Louvre, near other tourist sites like the Palais Royale, and close to plenty of shops and restaurants. It was undoubtedly a great home base for exploring the city in any direction. There's also a metro stop nearby which was very convenient for getting around to some of the further areas. ROOM: This was actually the smallest hotel room we stayed in during our trip to Europe. I had to squeeze by the end of the bed and the wall on which the TV was mounted just to get around to the other side. It was quite possibly the smallest room on our floor (room 703) so it's likely that all rooms ending in a 3 will be on the small side (and there are only 3 rooms per floor). There also wasn't enough space to store two suitcases without having them in the way. I had to move the chair in the room and push it against a nightstand just to be able to squeeze my suitcase into a corner. Despite the size, it was tastefully decorated and had a very comfortable bed. It was also quiet. BATHROOM: The bathroom was a good size and clean. The rainshower was great and the hair dryer worked wonderfully. Not much counter space though so I would recommend packing your toiletries in a case that can by hung up. HOTEL: Modern decor and very clean. At night the front doors are locked if the attendant steps away from the desk so you may need to wait to be let in. The lift is VERY small and only fits 2 people or 1 person with a suitcase. The floor hallways were also very narrow so it can be a nuisance when coming and going with luggage. SERVICE: Staff were pleasant to deal with and our room was cleaned well each day. We didn't have breakfast included in our stay, but it is available in the breakfast room on the lower level. It was about 19 euros per person. We simply walked to one of the many cafes each morning and got a typical Parisian breakfast for about 8 or 9 euros. OVERALL: Although it was a nice hotel, I would have preferred a bit more space to settle into so I will probably look for other options when returning to Paris or specifically request a larger room if we decide to return to the Louvre Saint Honore. This is no fault of the hotel itself because they can only work with the space they have. It just comes down to personal preference.

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Sunshine S, Many thanks for your very detailed review, it is great to read you :-) For your next stay, don't hesitate to contact us directly, we will advise you the best room suitable for your stay, and the best rate ! For a tailored made stay, it is always better to book directly with the hotel... I hope you enjoyed your stay with us and that you will come back to discover more of our beautiful city ;-) Kind Regards, Jahna C General Manager

"Wonderful Hotel"

5
22/05/2017

We had a lovely stay here. The hotel is just steps away from major attractions and great bars and restaurants. There are also lots of reasonable places to eat breakfast, as the hotel was expensive and we didn't have it included in our price. There is a small lounge area for the evening if you want to have a drink etc, but we tended to stay out as the atmosphere in Paris is wonderful. The front desk is close to the front door, but sometimes is not manned, late evening it does mean that you can stand in the street for a few minutes before anyone arrives to let you in (even when you have a key). I would stay here again. Rooms are very nice, clean and not too overpriced if you book early.

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear SandraEll, We are pleased to know that you had a pleasant time with us, and that you enjoyed our beautiful city. Indeed at night, we close the door of the hotel for security reasons, the receptionist is led to move during the night to make his round, being alone, this causes this type of inconvenience and I'm sorry :-( I hope this did not spoil your stay Kind Regards, Jahna C General Manager

"Remarks of a long-standing customer of Best Western Hotels."

4
21/05/2017

Problems: 1. We arrived at 1 p.m. and were told, that the rooms will be ready at 2 p.m. This is ok. We left our luggage and returned to the hotel at about 3.30 p.m.. We got our keys, went upstairs and found out that the rooms were not ready. . We complained at the reception and were told it will take 5 more minutes. It took about 30 minutes. 2. Later the day I called the front desk from the room telephone using the number 9 (to be used also for an outside line and for emergencies). Nothing worked, no reply!! No outside line! Later I complained at the front desk to find out, that there was temporarily nobody at the front desk and that the instruction to get an outside line was wrong. I think that the above problems are not acceptable for a 4 Star Best Western Hotel!!

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Neuffen, I am sorry to read that your stay did not meet your expectations because of a "technical problems" ... It's really a pity! It is quite understandable that you are disappointed and I am the first one sorry. Your remarks are taken into account and the necessary adjustments are made so that this does not happen again. It is inadmissible to leave our hotel, and Paris in general, with bad memories. Please note that I remain at your disposal if you wish to discuss it. Regards, Mrs. Jahna CHEVI General Manager

"20 year anniversary 17,Mai 2017"

1
19/05/2017

6 night stay. Engaging staff, fantastic central locale. U.S.- learn electric & cafe machine. Buses : great mode of transportation with Karnets, learn the direction they travel. Hotel clean, staff is very caring. VIVA L.A. FRANCE, Mercy Beaucoup!

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Audry P, Many tanks for your nice review, I am happy to know that you had a nice time with us to celebrate your special moment. It's a pitty that you only note us 1/5... In fact 1/5 is the worst rating, it doesn't mean "First position", it means that your stay was a total nightmare, but your comment is fantastic, so I suppose it's a misunderstand. Don't hesitate to contact Tripadvisor if you wish to change it, it would be great ;-) Kind Regards, Jahna C General Manager

"Great location "

4
18/05/2017

The hotel is in a prime central location which makes most places easily walkable. There is a metro station 2 minutes walk away so even going further out from the centre is very easy to do. The hotel is clean and convenient and has a boutique feel to it. The lifts are small but as the hotel is not the biggest it is more than sufficient for the number of guest. The only issues I did have was that the rooms did get very warm and the air con was not able to cool the room fast enough. The breakfast is also not great and I feel I would have been better off going to a local cafe. Would recommend the stay purely for location, cleanliness and the staff are very friendly and helpful.

"Fantastic Honeymoon Stay- Great Location!"

5
12/05/2017

We spent 5 nights here in April to kick off our Honeymoon and had a fantastic time! The location of this hotel could not be better - only 1 block from the Louvre. The hotel staff was extremely helpful and friendly and the manager even sent a personal letter congratulating us. Our room was very spacious and overlooked the street in typical Parisian fashion. We could not have stayed at a better hotel!

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Jill M, I'am so happy to know that your stay with us met your expectations. It was a special moment for both of you, so it was really important for us to make it even more special and romantic. I hope you enjoyed my little gift... smells good, isn't it ;-) Wish you both, all the best on that fabulous path we called "marriage" . All my blessing. Kind Regards from the city of lights and LOVE. Jahna C General Manager

"Great place to stay"

5
03/05/2017

The hotel is conveniently located near major sites like the Louvre and also near the train and metro. The room was very nicely furnished - clean and comfortable. The staff was very helpful in providing direction and answering questions.

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Christine B, Many thanks for your review, we are happy to know that you enjoyed your stay with us. Feel free to come back any time you want :-) You will always be welcome at Hotel Louvre Saint Honoré Regards, Jahna C General Manager

"Great location "

5
02/05/2017

Used this hotel for a three night stay and loved it's location. Just minutes walk away from the Louvre and other attractions but tucked away from too much hustle and bustle. Our superior room was very well appointed and comfortable with minibar and coffee making facilities There are plenty of restaurants in the area to take breakfast and avoid the hotel charge which is a bit steep Have stayed in Paris several times and this was our best choice yet

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear John D, Many thanks for your review, we are happy to know that you enjoyed your stay with us : the location, the comfort of a nice room, the Nespresso machine... Feel free to come back :-) You will always be welcome at Hotel Louvre Saint Honoré Regards, Jahna C General Manager

"New Home away from Home"

5
26/04/2017

My new Home away from Home. And yet another Paris break , well overdue if you ask me. I stumble across this beautiful Hotel as i was planing a Paris Break with my friend and within 2sec....{ ok maybe more like 20secs} our mind was made...we are booking the BEST WESTERN PERMIER LOUVRES SAINT HONORE . The location is perfect , who wouldn't want to be close to the following : Place Vendôme , Tuileries Gardens , Sainte Chapelle , Saint Germain des Prés , Champs-Elysées , Notre Dame de Paris cathedral and obviously *yes it is obvious as the clue is in the name haha * the world renowned Musee Du Louvres . Exactly...and with both Metro and RER to access to gem we couldnt wish for more....but the universe did give us more. The rooms are stunning , the decor is what i call soft and peaceful . The beds.....OMG i could have laid until my entire body was imprinted onto the mattress. The bathroom have a clean finish and a overhead shower....now...i felt like a wild child under the rain in the amazonian forest , no exaggerations there im a lover of overhear shower ...makes it so much easier to wash my hair while pretended to be Beyonce performing in a sold out concert *no judgments needed here haha * Then is off to get some BKF :-) *yummy* loved the fresh pastries in that lovely and friendly breakfast room . And then off we go to get some site seeing under our belts, no not the kind that you are thinking about ...i wanted to see more of the hotel as we arrived in the evening and the staff were absolutely great with my request. I mean the lobby left me mesmerized those lights on the walls....i want ....i need ....i want i simply loved the added touched that this features added to the lobby. The bar are once again ....wait im lost for words *insert the worldwide known Italian gesture to closed fingers to lips and mwahhhh * if you do not know that gesture...well book a trip to Italy after your visit in Paris at this FABULOUS hotel . The decor is really unique yet homely , and i love the "outside inside " section *can someone please add those features to my imaginary house please,thanks * I had the privilege to be able to see the other room categories and they are Shamazing , suitable for families or couple that simply wants to indulge. Now let's talk about what makes an hotel the perfect Home away from Home , yes of course all of the above are necessary , but without a good , friendly , polite , warm , welcoming and very helpful team it doesn't matter how fabulous the hotel is because without those element , without a good team your stay at any hotel will take a turn for the worst. The team at the BEST WESTERN PERMIER LOUVRES SAINT HONORE made our stay so pleasant , very helpful , attentive to details , friendly yet very professional and that includes the Directrice , she was always smiley with a nice aura :-) . its rare to be able to connect with the team during a short stay/city break but on this occasion it was not the case. I will highly command the BEST WESTERN PERMIER LOUVRES SAINT HONORE to anyone that is travelling to Paris regardless if this is of leisure/pleasure or business. Thank you so much for such a wonderful stay at your hotel . Until next time BWPLSH Team.

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear Shana C, Many thanks for your charming (and so funny) comment, everything had been said ! It was a pleasure to welcome you and your friend at Best Western Premier Louvre Saint Honoré. We are more than happy to know that you enjoyed your stay with us : the design, the team, the location... I'am glad to know that eveything was PERFECT ! Hope to see you soon. You will always be welome at Louvre Saint Honoré, your "New home away from home", just need push the door :-) Kind Regards from Paris Jahna General Manager.

"Terrible property management"

1
23/04/2017

I had a terrible experience with this hotel. I stored my luggage when I checked out in the morning. When I return in the evening after a full day of activities and couldn't wait to get to my next hotel and sleep, I found out at the lobby that someone lost the key to the luggage room and they are trying to figure out how to open it. Without the property manager on site, they were helpless. No one was trained on how to deal with this situation. And their attitude was bad, they asked "you don't need your luggages tonight right?" I was furious by this attitude, maybe it's me not understanding their humor. The only solution they had was to call the property manager and the manager remotely taught them how to open that door. I'm truly disappointed by the following issues: 1. No one on site knows how to make a new key. If I had lost my room key, probably that means I won't be able to get to my room for a very long time. 2. They don't offer any help. They basically asked me to either wait (but they had no idea how long it's going to take) or come back the next day. I asked if they can send the luggage to my new hotel once they solved the issue (the new hotel is < 10 euro away by taxi). I got a straight NO. 3. The property does not know how to deal with unexpected events at all. I waited 40 mins at the front desk, right in front of the 2 employees. No one tried to explain to me what was their plan unless I asked (and their response was I don't know). No one offered water or anything while I was waiting. No one cared if I was there waiting. It's my fist time staying at best western, with this level of property management, it will probably be my last time. If they were willing to spend the 10 euro and send the new luggage to my new hotel, this would have been a 5 stars review. But similar to the famous United denied boarding event, front line employees just don't have the authority to use their "common sense" to improve customer experience.

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear John F, I am absolutely sorry to read this bad comment. The satisfaction of our customers is our priority, and it is important for me to answer you. Last week there was a disconnection of the magnetic lock from the luggage storage. It was already 9:30 pm when it happened, just as you were asking to get your luggage back. Unfortunately, at this late hour, no technician could help us out. For obvious security reasons, no receptionist can create a double key for the luggage storage. Indeed it is a secure place, for the well-being and comfort of our customers. In the event of an emergency, only the manager can unlock the remote lock with a special emergency code. This is the procedure that was applied during the incident. I fully understand the inconvenience this has caused you, and I am deeply sorry, believe me. Nevertheless, security issues remain a top priority for the well-being of my clients and teams. You would not be reassured to know that all the staff can have access to your luggage and easily make duplicates of the keys of the secured spaces. Of course, concerning the keys of the rooms, this is another system, which makes it possible to recreate a key, which cancels the accesses of the lost card and makes it unusable. This situation is quite exceptional, this is what undoubtedly destabilized the team and we are all sorry for that. Know, dear Sir, that I remain at your disposal if you wish to discuss it. Regards, Jahna C. General Manager

"Perfect location!"

4
14/04/2017

Being centrally located is always one of my top requirements for a hotel and this hotel is in a perfect location! The room and bathroom were a good size, especially compared to some of the other tiny hotel rooms that I looked at for this trip. There are plenty of options for food nearby- the little pizza place next door was amazing! There is some high-end shopping just a short walk down Rue St Honore. If we come back to Paris, I would not hesitate to stay here again!

, Directeur général at Best Western Premier Louvre Saint Honore, responded to this review
Dear TaraCritt, Many thanks for your review, we are happy to know that you enjoyed your stay with us. Feel free to come back :-) You will always be welcome at Hotel Louvre Saint Honoré Regards, Jahna C General Manager

"Lovely room and ideal location"

4
01/04/2017

The location is wonderful, walkable to the Louvre, Notre Dame, and the Orsay, and close to various transportation options as well. We skipped the hotel breakfast and opted for enjoying the local cafes instead. It was nice to have the lift. Our room was on the street and there was some road noise but it mostly did not bother us. Lots of good restaurants nearby. The bed and room were quite comfortable. Staff were helpful when we needed a taxi. We would definitely recommend this hotel.

, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Lauren, Many thanks for your review, it is wonderful reading you today. You will always be welcome at Hôtel Louvre Saint Honoré, you just need to push our door :-) Regards from Paris Jahna CHEVI General Manager

"GOOD"

5
27/03/2017

Excellent location. Comfortable rooms with tea / coffee accessories. Clean and quiet. Friendly staff. The price is high due to the location. We had breakfast outside of the hotel. Near a lot of café and restaurants

, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Alexandra P, Thank you for sharing your Tripadvisor experience. We are all happy to know that your stay has met your expectations. We hope to see you soon among us dear Alaxandra. You will always be welcome at the Louvre Saint Honoré and thank you again. Regards, Jahna CHEVI General Manager

"Wonderful Experience"

4
25/03/2017

Stayed here for 3 nights commencing 17th March for my birthday. From the outside the hotel looks exceptionally small but once inside it opens up and is very impressive. The reception team were extremely friendly and polite and were always available to help. We stayed in room 612 which was a deluxe twin. Its was at the rear of the hotel which helped minimize any street noise and we enjoyed 3 wonderfully peaceful nights sleeps. The room was extremely well decorated and the bathroom massive with a full bath, shower, sink and plenty of toiletries. In terms of location it could barely have been better. We were one street back from the Louvre and within easy walking distance to Notre Dame and Seine. We took a walk along the river up to the Pont de L'alma bridge and then up to the Arc De Triomphe coming back along the Champs -Elysees. A long walk but well worth it when you can go back to this hotel and soak in a hot bath with a glass of champagne. Breakfast was fine but could be improved and the provision of coffee pods in the room seemed to be monitored rather strictly. 2 pods only and if more needed we needed to ring reception to request these. Overall view is this was an excellent choice. A hotel that is well run and managed by a great team. We will be back Best Regards Mark O' Donnell

, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Mark, Many thanks for this lovely comment. We are all happy to know that your stay in Paris has been magical ... Your description makes me even want to rediscover Paris :-) We all make it our duty to make you live an unforgettable moment in our beautiful city of lights. Your comment is our best reward. You will always be welcome in Paris and at the Louvre Saint Honoré Regards, Mrs. Jahna CHEVI General Manager

"Great location"

4
24/03/2017

This is a fine property with an attentive staff. The breakfast has a good selection. The elevator is tiny and slow. The bed was comfortable and the room had a window that opened. The location is very near the Louvre Rivoli metro stop and within walking distance to all of the key art museums. The rooms are quite small and the room temperature is set too high for me. The shower is small. The facility is clean but small by American standards.

, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Jeffrey C, Thank you very much for this lovely comment. We are happy to know that your stay was enjoyable. It is true that for US standards, some of our rooms may seem small, but they are well equipped: flat screen, new bedding, Nespresso machine in room, mini bar, Nuxe products ... A real cocoon of sweetness. However for your next stay do not hesitate to book a superior room, and why not our suite? You decide. Our mission is to give you a great experience, because you will always be our priority. You will always be welcome at the Saint Honoré Louvre, just push the door. The whole team is already waiting for you. Regards, Mrs. Jahna CHEVI General Manager

"Belle Paris"

5
23/03/2017

We have just arrived home after a wonderful 3 day visit to Paris, the city of lights. What an experience. From this lovely hotel, so well appointed, with its great ambience, staff so pleasant and every facility one requires to a memorable visit to The Louvre, a visit we hope to repeat soon. We loved every minute of our stay. Breakfast was excellent with staff so helpful and obliging. The room, ours was 411, Was spotless, bright, comfortable and with a bathroom that was so big and had every facility. There was any amount of Bistros and restaurants close by, all excellent value, our favourite was The Louvre Brasserie. Au revoir Paris, a bientot, till we see you again, Merci

, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Bernard R, Thank you very much for this charming and poetic comment, it filled me with joy! This is our greatest reward. We are happy to know that your stay was perfect in our beautiful city of lights. You are special in our eyes, and our mission is to make you live a great experience, because you will always be our priority, our VIP. I am touched to see that you fell in love with Paris, and know that Paris also loves you :-) You will always be welcome at the Saint Honored Louvre, just push the door. The whole team is already waiting for you. Regards, Jahna CHEVI General Manager.

"Trip to Paris was Exceptional"

4
10/11/2016

From the moment we checked into the hotel with the assistance of Jean Baptist, who was a delightfully friendly and most accommodating gentleman, to the moment we checked out, with the assistance of the kind & courteous young man who helped me arrange our airport transportation, our two night stay was exceptional. Although the elevator is "smaller then small", with only enough room for 1 person with luggage, and our 6th floor French Balcony window only had a view of the inner courtyard, it was still a great experience. The location earns 5 stars, and was perfectly situated in a great neighborhood, with wonderful shops, cafes, restaurants and of course, The Louvre in close proximity. The Breakfast was a bit overpriced for what was offered, but the food quality was nice. I would happily stay at this hotel again and would recommend it to anyone visiting Paris.

"Wonderful location and great place to stay"

5
08/11/2016

The location of this hotel is close to the Louvre and is walking distance to Notre Dame and to the Seine. It is a modernized hotel in and older area and the nearby pastry shops and restaurants are wonderful.

"Modern, cozy and amazing location"

5
06/11/2016

I stayed there for a single night but it was a great experience. The hotel is modern and clean, the staff is really courteous and helpful ( they help me book a taxi, gave me options and suggestions how to get to my flight ). The rooms are modern, all new furniture and all the appliances work really well ( especially the AC since it was the hottest day in all summer ). Location is great, walking distance to the Louvre, two metro stations and a lot of restaurants and cafes.

"Fabulous Location close to 3 metro stations!"

5
28/10/2016

Room was very nice and clean, well decorated and with nice amenities, well worth the price. The staff was super friendly and helpful! I will stay here again when I'm in Paris! We walked to almost every place we wanted to see. We did not have the breakfast as breakfast was easily available at many cafes for 8 or 9 euros!

"Terrible Hotel with fake 4 star"

1
23/10/2016

How hotel are getting stars should be reviewed carefully that when we pay for a 4 star hotel we get a 4 star service. Breakfast service was like a bed & breakfast accommodation and the staff who are serving breakfast were the most rude people I have ever seen, air-condition of the room could not be fixed for 5 days while Paris temperature was 7-10 degrees in night

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Hadi F, Thank you for your feedback and for taking the time to share it on TripAdvisor. First, I am very surprised that for air conditioning problem. Indeed, we have been informed of this problem the last night of your stay (the 7th night), we could solve this problem on your first night. For your information, we have put in place the heater on October 15 to the entire property with a control our technician for the heating switched on. And also about the breakfast, I am also surprised because you took 6 times during your stay and I have never had any negative feedback. I hope the goodwill gesture on the invoice on departure (important but not mentioned in your comment) was at the height of your hopes ! Do not hesitate to contact me directly the next time you have a problem on the first day and for your next stay in Paris. Best Regards, Mickael RITSCHARD General Manager

"Wonderful"

5
21/10/2016

I went to Paris for a short weekend. The hotel has an excellent location, with proximity to all of the best stores, great cafes, and the Louvre of course. The Palais Royal is walking distance too. The rooms were clean and quite spacious, and very peaceful. What I will remember the most is the staff, so friendly and caring. They definitely made my stay even more special. Thank you very much, I hope to be back soon!

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Isabelle S, I would like to thank you very much for sharing with us such nice comments following your recent stay! I am thrilled to read that you have enjoyed your visit with us and especially that you appreciated the high level of quality service we strive to achieve at all times. Rest assured your feedback has been shared with our teams and is a great source of motivation for us all. I truly hope that we will have the pleasure to welcome you back in the not too distant future and provide you with another unforgettable moment in the City of Lights. Sincerely yours, Mickael RITSCHARD General Manager

"Nice hotel, very kind service, location right in the city,"

4
10/10/2016

I was there with my daughter for some holidays and I also for a businesstrip It ist a nice little hotel with very nice service. They are very kind and friendly. The rooms are fine and very clean. It was no so big , also we had a Superior Room, but it was big enough for us, because the hotel is quite near the city and there the housespace ist rare. We also book the breakfast, which was not included in the roomprice. I think, it would be nice, if they offer a little bit more selection for the price of 19 Euro.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear D3504lh, You have shared with us such kind and generous feedback and I would like to thank you most sincerely for taking the time to provide such detailed observations. I am delighted to read that you enjoyed your stay and that your recognized our efforts to achieve the highest levels of service. Naturally, I have shared your comments with the team, we strive to keep hospitality at the centre of everything we do and your comments are a great source of motivation for us all. I hope that we have the pleasure to welcome you back to Best Western Premier Louvre Saint Honoré Paris in the very near future. Best Regards, Mickael RITSCHARD General Manager

"Perfect Parisian Location "

5
06/10/2016

We originally booked into another Best Western close to here but due to building work we were moved to the Louvre Saint Honore. What an absolutely fantastic trip!! The rooms were beautifully decorated and huge compared to similar prices hotels in Paris. The staff bent over backwards to accommodate our every need. The location is perfect and only a short walk to Pont Neuf for a picture perfect photo. Thank you so much for making the trip so special I would highly recommend the hotel to anyone wanted to visit Paris.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Harriet H,, Thank you for your very kind feedback and for taking the time to share it on TripAdvisor. I am always pleased to hear such positive feedback regarding not only the hotel but also our attentive staff too. We genuinely believe it is our team that contribute to making any stay impeccable and as memorable as yours. Thank you once again for your kind words and we hope to see you back at your Paris home soonest. With kind regards, Mickael RITSCHARD General Manager

"Best location, best service, best staff"

5
28/09/2016

Just one block from the Louvre in the heart of Paris, it is close to everything and yet peaceful enough for a good night's sleep. The veteran concierge staff are the best I've ever met. Paris is the most beautiful city in the world, and the experience my mother and I had at this hotel was equally wonderful.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear YumaGal, Thank you for a lovely review about Best Western Premier Louvre Saint Honoré and your experience in our property. We are all at your disposal when making the reservation, before, during and after your stay because we care enourmously about customer service. For your coming visit, please, make sure you contact us directly for our best deal with buffet breakfast included. Best Regards, Mickael RITSCHARD General Manager

"Great hotel, excellent service and attentive staff"

5
16/09/2016

Just checked out of an overnight stay at this hotel with my mother. The location is great, just a block away from The Louvre and within walking distance of many of the places you will want to visit. I cannot say enough about the staff, very helpful and accommodating. The manager brought my very tired mother a glass of juice while we waited for our cab to the train station. Highly recommend.

"Great !"

5
15/09/2016

Love everything , Reception were very welcoming , great location, just next to Louvre, many of touring spots are within walking distance. comfortable room and specious public space. Classic decor with beatifull detail ,Will definitely stop there again!

"Paris Vacation"

5
15/09/2016

The location and guest rooms are spectacular!!! This quaint yet updated hotel is in the heart of the city. Though our stay was short we thoroughly enjoyed the hotel. The onlu downside was the extremely small elevators.

"Excellent location"

5
08/09/2016

We were very pleased with the hotel, the room, was very clean, the bed was excelent, the hotel is very well located. We would go again to this hotel next time we visit Paris. Thank you for such a good experience.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear 58Veroniki, What a pleasure for us to read your kind message on your stay with us, thank you very much! We are delighted to know you had a excellent experience at Best Western Premier Louvre Saint Honoré in so many different aspects. Your wonderful comments have been proudly shared with our teams and they join me in thanking you for your positive feedback. We hope we will have the chance to welcome you again many times in the future. With best regards, Mickael RITSCHARD General Manager

"Just perfect"

5
27/08/2016

Beautiful hotel, fantastic location and staff were fabulous would go back there tomorrow. It was so peaceful and the bed so comfy. The hotel is in the perfect position to explore what is an absolutely fantastic city. The river is only 5 minutes walk away.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear TeamP2108, Thank you for taking the time to post on TripAdvisor after your recent stay at Best Western Premier Louvre Saint Honoré. I was delighted to read that you truly enjoyed your Parisian stay with us, that my team took wonderful care of you and that the quality and service of the Hotel played an important role in making it a memorable one. I do look forward to welcoming you back with us on your next visit to Paris. With my very best personal wishes, Mickael RITSCHARD General Manager

"Absolute joke"

2
21/08/2016

My partner booked a room here for a romantic weekend, a superior room, we were given 301, room was nice, good location with a comfortable bed. After a shower we noticed the bathtub was blocked, we told the lady at reception but nothing was done about it. The second day we went to the louvre, when we came back we found the bathroom completely flooded with loads of water coming through the light instalations on the ceiling. We called reception and we were moved to another room. No apologies, just pack up your stuff and we'll give a different room. Said room was on the 6th floor and no longer a superior room, it was a lot smaller and no bathtub. We noticed the bathroom mirror was broken and hanging from 1 screw, we told the cleaning lady who said they were tired and fed up about broken things that never got sorted. To make matters worse the lift also broke! So we had to go 6 floors of stairs up and down. We were told it was going to be fixed on Saturday night but never did. We said we had heavy suitcases and that we were checking out the following day. We were told someone would help us. This morning we brought the cases down ourselves as noone came to help. My partner complained about everything that happened and the chap at the reception, who by the way was the first person to apologise to us, said that because we had booked through hotels.com we couldn't get any refunds. So we paid for a superior room we didn't get and we got absolutely no help with anything. I'm fuming, I feel really bad for my boyfriend as this was his treat and spent a lot of money on it. I can't comment on the breakfast as we didn't have it there, although a lady was complaining the morning we were checking out as they didn't have enough pastries.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Claudiamorenosuarez, First of all I would like to thank you for the time you took to share your valuable feedback with us. Constructive comments such as yours are of great help to us as we strive to deliver a high level of quality service at all times. I am saddened to read about the numerous problems you encountered during your stay with us. Please accept my personal apologies for the inconveniences and please be assured that necessary measures have been taken to ensure that such incidents does not reoccur. I sincerely hope that you will give us another chance to regain your trust. I look forward to have the pleasure of welcoming you back . Sincerely yours, Mickael RITSCHARD General Manager

"It is not worth its 4 stars "

3
18/07/2016

The staff is freindly but most of them not very service minded or maybe they just need a more strict manager - at breakfast they do not fill up with new bread etc it took a while before someone asked if we wanted coffee - we were the only guest at that time for breakfast and 2 staff. Furhermore which is more disturbing - the security was sloppy - No one at the frontdesk and no checking my papers when I arrived - I just told the guy at the frontdesk that my wife had arrived before me and her let me in - 4 stars for this hotel is a joke

"Nice hotel, very friendly staff, good location."

4
18/07/2016

We arrived to this hotel after refusing to stay at Best Western Duc de Bourgoigne. Received very friendly by the staff and got a nice room. Breakfast was very good. There was a cab strike and we had to go to the railroad station. One of the attendants (sorry I forgot her name) was kind enough to offer her credit card to pay for UBER and we repaid 10 days later when we return fro la Provence.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear P2137, We would like to thank you for your very kind comment regarding your recent stay at Best Western Louvre Saint Honoré. Comments like yours make us proud and encourage us to keep delivering excellent services to our guests. We will make sure to share it with the entire team. We are looking forward to welcoming you back soon in your new Parisian home. Kind regards, Mickael RITSCHARD General Manager

"Great hotle"

4
16/07/2016

We enjoyed our stay here! The room is small, as to be expected, but clean and very comfortable and a great location. Housekeepers were great and the lady at breakfast was amazing. She had our coffee ready for us after the first day. Everyone was great at this hotel.

"Excellent, Ideally situated hotel for Paris"

5
14/07/2016

Stayed for one night June 2016 Excellent hotel Very well presented, both in rooms and rest of hotel Rooms on the small side but ideal for a single traveller, ours were immaculately Clean Very helpful staff (put up with my awful French then spoke excellent English) No parking on site (We parked in a secure underground car park around the corner - on Rue Croix des Petits Champs - 36 Euros 24 hours) We didn't eat there so cannot comment on food. Would very much recommend this hotel for a visit to Paris

"Tiny and overpriced"

1
10/07/2016

Double bed that was reserved turned out to be two twins pushed together. Room was very very small. Shaving mirror light did not work. It blinked like a landing light at DTW. Curtains overhung onto the floor and would not close. Hallways are 32" wide and dark. The occupancy sensor did not reliably work in the hallway to turn the lights on. Elevator was small and cramped by anyone's standards. Breakfast was nothing to write home about.

"Pleasant Stay"

4
30/06/2016

The location is excellent. This was my third stay at this hotel, which speaks for itself. Unfortunately, with the latest renovation the rooms lost somewhat their style, but that is obviously subjective. Overall, a good experience again.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Angelika D, After reading your excellent comments posted in regards to your experience in our Best Western Premier Louvre Saint Honoré, I would like to thank you for having shared them with us! Your valuable feedback serves as a great source of motivation for our teams and we are sincerely truly delighted to learn that your stay was perfect. I hope that we will have many occasions to welcome you back and offer you many other excellents moments. Warmest Regards, Mickael RITSCHARD General Manager

"Good value"

3
05/06/2016

Hotel was under some construction but it wasn't a problem. There wasn't any noticeable noise. Room was clean, aircon worked and the staff were friendly. GREAT neighborhood and a 5 minute walk to the Louvre. This room was 50% less expensive and was an excellent value.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Martin H, Thank you for taking the time to post on TripAdvisor after your recent stay at Best Western Premier Louvre Saint Honoré. I was delighted to read that you truly enjoyed your Parisian stay with us, that my team friendly and that the quality and service of the hotel played an important role in making it a great stay. I do look forward to welcoming you back with us on your next visit to Paris. Best Regards, Mickael RITSCHARD General Manager

"Excellent hotel for value near the Louve"

5
03/06/2016

Great location for sight seeing in Paris. Staff extremely helpful and room was really nice. Only one thing breakfast not included with stay, however breakfast is reasonably priced. Good restaurants in the area as well.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Scifi-emm, On behalf of the entire team at Best Western Premier Louvre Saint Honoré, I would like to thank you for taking the time to review our hotel and your stay with us! Your kind words on our dedicated teams and our level of service are a reflection of what we strive to constantly try to achieve. I do look forward to welcoming you back with us on your next visit to Paris. With warm regards, Mickael RITSCHARD General Manager

"Deceptive business practices."

1
02/06/2016

When I booked no one told me they had on going construction. Had to walk thru it every time we went ok or in the hotel. At booking, nor when I dropped my bags off, nor when I checked in did anyone tell my room would not have air conditioning. When I called the first time I was told the GM would take care of it the next day and she was aware that there were problems with the AC that morning. I asked for another room but was told they were all taken. When I called the next morning I was told the GM would not be back for several days and the AC was not scheduled to be fixed until next week. I asked to speak with the GM and was told they could forward an email for me. Which they did and redid this morning as I have had no response at all. We had to sleep with the window open and it rained the entire stay. Thus everything in the room was damp. Both my wife and I now have an upper respiratory condition do the sleeping in the damp conditions. I will never stay at another Best Western property ... Totally destroyed the brand for me.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Jerry G, I thank you for staying with us and am truly sorry to read that your felt one of your requests was not handled efficiently enough. We will ensure a better communication on heating and air-conditioning to avoid future misunderstandings. I'm really sorry but I was meeting for three days at the outside of the hotel. My team informed me that day and I sent two emails about it. Furthermore, I hope you have also received my commercial gesture. Should you choose to give us another chance, please contact me directly by email at [email protected] I am also onsite and happy to meet each of our guests for any questions or issues they would like to address during their visit. Yours sincerely, Mickael RITSCHARD General Manager

"Great location"

5
31/05/2016

Wonderful service, there was some remodeling of the hotel's common areas while we were there so we were upgraded to a beautiful, large room. Next to the Louvre, central to all we wanted to visit. A perfect place to end our trip to France. I will recommend this hotel to all my traveling friends and family.

"Excelent Hotel!"

5
20/05/2016

Service was exceptional! Personel is very kind and really concerned about customer satisfaction. The room was just perfect: Clean, modern and comfortable! Location could have not been better: right behind the louvre museum. What else? I will definetly stay here every time I get back to Paris

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Guest, I would like to thank you very much for sharing with us such nice comments following your stay! I am thrilled to read that you have enjoyed your visit with us and especially that you appreciated the high level of quality service we strive to achieve at all times. Rest assured your feedback has been shared with our teams and is a great source of motivation for us all. I truly hope that we will have the pleasure to welcome you back in the not too distant future and provide you with another unforgettable moment in the City of Lights. Sincerely yours, Mickael RITSCHARD General Manager

"Small Hotel in Great Paris Location"

4
18/05/2016

I spent two nights here and really enjoyed it. What a great location, right around the corner from the Louvre. The hotel is small, but my room was very nice. The breakfast had a good assortment of items that even I can eat (gluten and lactose-free). The hotel staff members were very nice and helpful.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear WhiteMountainsFamily, What a generous comment you have shared with us! I do thank you for taking the time to do so. I am thrilled to read that you had an amazing stay and that you enjoyed all the facilities and services we have on offer for our Guests. We look forward to welcoming you and your family back again soon and guarantee you another perfect stay. Warmest Regards, Mickael RITSCHARD Directeur

"Perfect hotel for a trip to the Louvre"

4
05/05/2016

Small hotel within 10 min walk to the Louvre. Many good street side cafes within 10 min walk. Clean, comfortable with a very helpful staff. Not a 5 star hotel but excellent value. Would stay there again.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear 303doc, How thrilled I am to read that you have enjoyed your experience in our Hotel! Thank you so much for taking the time to share your comments with us. It is delightful to learn that the service provided was in keeping and your positive feedback encourages us to continue in our efforts to be one of the best hotels in Paris. It would be of course a real pleasure to welcome you back to our Best Western Premier Louvre Saint Honoré in the future and guarantee you another memorable moment with us. Sincerely yours, Mickael RITSCHARD Directeur

"Highly recommended"

5
26/04/2016

Convenient location. Clean. Good breakfast. Helpful staff. We were able to walk most places, but it was also very close to a subway station. I will definitely here stay again on my next visit to Paris.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear 626Neil, Thank you for taking the time to post on TripAdvisor after your recent stay at Best Western Premier Louvre Saint Honoré. I was delighted to read that you truly enjoyed your Parisian stay with us, that my team took wonderful care of you and that the quality and service of the Hotel played an important role in making it a memorable one. I do look forward to welcoming you back with us on your next visit to Paris. With my very best personal wishes, Mickael RITSCHARD Directeur

"Two nights in Paris"

5
23/04/2016

The hotel gave us easy (walking) access to Tuileries, Louvre, Isle de Cite, Place de la Concorde ..... all the places we like to walk around whilst there. Metro and RER-B stations are not far away. Friendly staff (map directions and pronunciation issues!). The lift is small (cosy) but we only had hand luggage so not a problem for us. Many restaurants on the same street or round the corner. We used the one next door and the boulangerie 5 doors away - delicious.!

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear ParttimeBob, It was such a pleasure to welcome you for your stay in Paris and we thank you all for having shared your comments on Tripadvisor! We are quite thrilled that you have enjoyed the hotel and that our services lived up to your high expectations. Your feedback is a wonderful source of motivation for the entire team. We hope that you will find the time to come back to Paris sometime soon and we look forward to the pleasure of welcoming you again. Until then, we send our very best regards Yours sincerely, Mickael RITSCHARD Directeur

"Very comfortable beds"

5
14/04/2016

Lovely hotel. Would strongly recommend it to anyone looking for a centrally located hotel in Paris, with cozy rooms and very comfortable beds. Be sure to ask for a room away from the main road though. The Hotel Manager Mickael was particularly helpful!

"People Before Things"

3
02/04/2016

In my view the Hotel does not deserve 4 stars. I have stayed in 4 stars hotels that were much more comfortable . The space is extremely limited, a few things do not function properly ( shower, light, elevator etc..) . The only reason I would go back is the staff at the Reception Desk. Each one of them has been more than helpful , gracious and welcoming. Each one of them is imy best souvenir of Best Western.

"Excellent"

5
28/03/2016

I went to this hotel asking to see the room prior to book it. Because I was staying at TimHotel down the street which was a really bad hotel. The reception staff here was very nice and showed me the room, this hotel was a heaven compare to Timhotel. Very nice, updated room, clean, large flat screen TV. Perfect location to the Louvre, short walk to shops and a few choices for restaurants all around. I would stay here again on my next visit.

"Nice hotel, very good location"

4
21/03/2016

Good hotel. Book a superior room if you need more space in the room. Standard rooms are very small, as in many hotels in Paris. Very helpful personnel at the reception. Clean rooms. Bed quality and size could be better (I'm 1,85 m tall and the bed is not so confortable)

"Thanks"

4
15/03/2016

I was warmly welcomed by reception staff and the service through my stay was excellent. Hotel is good and they provide nice range of breakfast. Sleep quality is good and hotel staff is good. Location is convenient to go to Paris City center. Close to Metro & train station and bus stops. Thank you.

"A Hidden Gem"

5
14/03/2016

We felt we were very lucky to find this small but jewel-like hotel in the perfect location near the Louvre & within a few minutes walk of delightful locally-run restaurants & a metro station. The staff couldn't have been more helpful, our room decor was immaculate & sophisticated & the breakfasts delicious. We would definitely stay there again.

"Very good location but very small inside"

4
13/03/2016

We were literally a short walk from all the shops and the Louvre museum. there's even several restaurants that do takeaways nearby. The service was very good from staff, but the rooms are on the small side and the lift can only fit two people. If you don't mind these things though, it is the most convenient place to be. The hotel is also very close to the Opera, where the airport bus goes. We would go back there again if in Paris.

"Location, Location, Location"

5
02/03/2016

Wonderful location as five minutes from the Louvre. Staff were friendly and helpful in booking museums and taxi. Room was clean. Many cafes and restaurants nearby. Also a supermarket round the corner. The bar is rather nondescript though.

"Weekend in Paris"

5
29/02/2016

This hotel was recommended by friends. It did not disappoint. The reception staff Alice/Elise were friendly and helpful. When our tv didn't work the General Manager even visited our room to apologise and offer a room change. We stayed in the room as it was a lovely room, overlooking a typical Parisian street! This hotel is very close to all the sights and even closer to a great metro station. We will definitely stay here again when visiting Paris.

"Great value for the location"

4
21/02/2016

This Best Western is located within 1 km of the Louvre and walking distance to many great restaurants. The hotel is very quiet, clean, and the staff are very friendly. My room was large by Paris standards, and I quite liked the walk in shower.

"So angry"

1
09/02/2016

This was a trip to celebrate joint 60th birthdays. We booked a superior room and on arrival the receptionist confirmed that we were booked in for four nights in a superior room. We were very disappointed with the size and quality of the room but decided to make the best of it. Just before we came to check out I got sight of the room opposite which was twice the size and indeed far superior. When I queried at reception whether we had indeed been allocated a superior room the receptionist on duty said no it was not and why had I not complained. Having been confirmed on checking in that my booking was for a superior room why would I query it. The bill we had was for a superior room. The receptionist did refund the difference between the two rates but no real apology was offered. It was as if it was our fault because we had not complained. I emailed the hotel but did not get the courtesy of a reply. On the plus side the hotel is in a good location for sights and museums.

"Very nice hotel in a convenient spot for touring the city"

5
02/02/2016

We booked this hotel with plans to arrive from the airport via Metro and then tour the city. We were very pleased with our choice! It was easy to find from the metro stop and the perfect location to walk to many attractions. This hotel is small, but our room was very comfortable. We had a king size bed and the bathroom was quite modern. The staff was extremely helpful to give directions and provide us with information on how to plan our day at the Louvre. We were able to walk to lovely restaurants and plazas. Great shopping nearby as well. The breakfast room is quite charming and the food was great. Overall, we were very pleased with our one night stop.

"Great location, friendly staff"

5
30/01/2016

We stayed five nights, very clean and comfortable with all amenities. Close to metro and Louvre, Hop-On bus. Staff very friendly and accomodating. Very nice Breakfast. Many restaurants close by. Would stay again.

"Excellent hotel to stay here"

4
04/01/2016

I stayed there for 3 nights, i found this hotel very good. The staff was very friendly. it is very near to metro station and you can get everywhere very easily from here. I would like to stay here again if i visit Paris again.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Guest, Thank you so much for taking the time to post this wonderful review on TripAdvisor ! Our staff is devoted to make you feel at home and provide a personalized service and I am delighted that we met your expectations. Again, thank you very much for choosing Best Western Premier Louvre Saint Honoré and we look forward to welcoming you back soon here in Paris! Kindest Regards, Mickael RITSCHARD General Manager

"Comfortable hotel in a convenient location"

4
03/01/2016

Well located and quiet hotel with clean, comfortable, quiet rooms. Great place to rest, comfortable beds. Tea/coffeee complimentary service inthe room is always a plus Professional service. Two minutes to the metro, five minutes to Louvre, ten to la citee. Lots of places to eat or enjoy a coffee around

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Javier_calpe, Thank you so much for this kind review and for taking the time to post it on Tripadvisor ! It is always so rewarding to receive such positive feedback as it is a great source of motivation for the entire team. Rest assured that I have shared your kind comments with of our colleagues and we are al delighted that you enjoyed your stay with us. I hope that we will have the please to welcome you back to Best Western Premier Louvre Saint Honoré in the not-too-distant future and make your Parisian stay, once again, a truly pleasant ! Sincerely Yours, Mickael RITSCHARD General Manager

"Warm Welcome in Paris"

5
19/11/2015

I am writing to express my appreciation for outstanding service and professionalism by the staff at the Best Western Premier, LOUVRE Saint Honore. My wife and I spent five days at the hotel from October 14-18, 2015, and were so pleased, we returned for three days from October 25-27,2015. Based on my experience at the Louvre Saint Honore, I would eagerly recommend this hotel to everyone on the basis of comfort, cleanliness and excellent customer service. We knew that this hotel was not a huge luxury hotel, but everything from the breakfast service to the warmth and care from the staff who work at the front reservation desk was first class. Everyone went the "extra mile" to provide a warm and welcoming environment after long and weary travel. I appreciate the efforts of the daytime and evening staff and in particular Alice, who stands out as an exemplary member of the Best Western international team.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear 71edwardm, It was a pleasure to welcome you to the Best Western Premier Louvre Saint Honoré and we thank you very much for sharing your comment on Tripadvisor! I will personally relay your kind comments to the team and specially at Alice, who will be absolutely thrilled. We look forward to welcoming you back soon to your Parisian home. Yours sincerely, M.RITSCHARD

"Pleasant hotel"

4
12/11/2015

The staff are very helpful and friendly-it is a small hotel more like a premier inn but clean and functional. I didn't have breakfast there so cannot comment but I thought the price was steep. There are many places within a couple of minutes walk that serve breakfast.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Calbo101, Thank you so much for sharing your recent experience at Best Western Premier Louvre Saint Honoré with fellow TripAdvisor readers. We are very glad you were pleased with our team of hospitality professionals, as they are truly the heart and soul of our hotel. All of us greatly appreciate your kind words. Don't hesitate to contact us directly for your next stay in Paris! Looking forward to welcoming you back! Best Regards. M.RITSCHARD

"Fantastic little gem!"

5
11/11/2015

The location is outstanding within ready walking distance of the RER and Metro. Well positioned for covering key Paris attractions, and access to transportation for business meetings. The rooms are cozy, but very functional. I had one issue, which management stepped up and addressed. I would recommend this hotel.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear BusinessinParis, Thank you very much for having taken the time to share your feedback on TripAdvisor concerning your time at the Best Western Premier Louvre Saint Honoré. We are glad that you appreciated our "Fantastic little gem". Please contact us anytime you wish to come again to Paris, we will always be at your disposal. Looking forward to welcoming you back! Kind regards M.RITSCHARD

"Paris Trip"

5
09/11/2015

Nice hotel, clean, the staff was very helpful. Location was excellent, next to the Louvre, lots of small shops and restaurants. We were able to walk or bike ride to all the attractions. We found a great little bakery within two blocks of the hotel.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Ernric43, We would like to warmly thank you for taking the time to write a comment on TripAdvisor concerning your stay at the Best Western Premier Louvre Saint Honoré. We are so glad to know you appreciated our quality of service. We hope to have the chance of seeing you again very soon for another relaxing time in Paris! Best Regards. M.RITSCHARD

"Great location, amazing staff"

5
09/11/2015

This is the perfect hotel for a Paris stay, with a great location and some of the best staff of any hotel in the world. Travelling with a small baby is always a challenge, but the staff at the Best Western went out of their way to make our stay smooth and enjoyable.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear KW15369, Thank you very much for your comment and taking the time to share your experience. It's our pleasure to hear that you liked your stay in our hotel and thank you particularly for the service and the location. I have transmitted your comments to my team. We will be pleased to welcome you back, please contact us anytime you wish to come again to Paris. Looking forward to welcoming you back! Best Regards. M.RITSCHARD

"Nice location!"

4
26/10/2015

We had a very nice experience at this small hotel. We spent two nights here before taking a river cruise. The staff was helpful and friendly. We had breakfast at the hotel (15 Euros per person per day because we purchased it for two nights; otherwise, we were told it is 19 Euros per person). Choices were OK, though somewhat limited. Our room was spacious, and the bathroom was big and newly renovated. The only shortcoming was drawer space, though there was a nice closet.

Mickael R, Directeur général at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear BarbaraM03 Thank you very much for your comment and taking the time to share your experience. It's our pleasure to hear that you liked your stay in our hotel and thank you particularly. We have transmitted your comments to our staff! About the drawer, we have improvement works planned for 2016 so it will have a new face next year. We will be pleased to welcome for your next visit, please contact us anytime you wish to come again to Paris. Best Regards. M.RITSCHARD

"Nice hotel in a great location with helpful staff"

4
22/10/2015

Stayed here for 2 nights as a stop off on a longer holiday. Perfect location for a lot of tourism sites nearby, and not bad distance to the metro. The hotel is a little strange layout, kind of long and narrow. Our room was big enough, large bed, nice bathroom, and most importantly the window opened onto a quiet courtyard, which gave me a great nights sleep (I'm a light sleeper, so the black out curtains and quietness were much appreciated), which is amazing in a city hotel. Breakfast was included with our stay, there was plenty of choice, some cooked options and everything was clean and nice (the breakfast room is just down the set of stairs next to reception), We noticed that things started running a bit low towards the end of breakfast time, but that's not really unusual - on a busy day, I'd get there earlier. All the hotels in the area are quiet expensive, but this is central Paris after all, and it's so much easier than commuting from outer areas (we booked an express Lourve tour at 9 in the morning) and had a very packed day, ending at Notredame and a short walk back to the hotel. If I ever visit Paris again, I'd definitely consider booking here again.

"Home Sweet Home!!"

5
08/10/2015

Very nice hotel ,room very clean and comfortable.Staff very helpful and patient !!!The Director himself did not let me buy a new charger for my phone !! Really nice experience...I recommend this hotel to my company for our business trips coming. Thanks a lot!!!

"Honore'"

5
28/09/2015

Excellent. The Room was huge. And near everything. Great metro stop on the 1 line. Near the Louvre and park. The Seine was steps away, darn had to walk through the Louvre grounds to get there. Just excellent. Of the many places I have stayed in Paris and Europe, this was the best by far.

"The staff was very accommodating and helpful"

5
15/09/2015

My room was not ready at check-in time but the staff went out of their way to make up for it. They helped me find my way around Paris and the room was very nice. The location is great as there are bars and cafes etc. up and down the street, the Louvre is in walking distance. I really liked staying there.

"Do not choose this hotel"

2
06/09/2015

This hotel has no business calling itself a 4 star hotel. The room was very small, and the white plastic patio chairs they used for seating hardly fit - the carpet in the hallways and the room was threadbare, and the desk was extremely small. The elevators were tied up most of the day by the cleaning crew and dirty laundry was piled up in the hall. The location was good, and the front desk personnel were very nice.

"Excellent hotel in a great location"

5
18/08/2015

Just a few steps to most of Paris famous sites, close to public transport, make this hotel an excellent place to stay in the heart of Paris. The room (a deluxe room) was spacious and, being in the rear building, very calm. The service was excellent and in particular the people at the front desk very nice and friendly. It is also remarkable how the Best Western group helped in a somewhat difficult situation. Due to problems with the credit card (between booking and guaranty) led to the situation that the originally booked room in the Best Western Au Ducs du Bourgogne (just around the corner) encountered difficulties and the booked room was not available, only a very small and not really suitable one. In a very flexible and non-bureaucratic way another room (even with an upgrade) in this hotel was found and offered. I was impressed about the way this situation which was not really the fault of Best Western was handled.

"Shocking room and deceitful staff"

1
16/08/2015

Stayed there before upgraded to superior room which was dark,tiny and situated over metro so every time a train passed through I felt like it was in my bedroom Very little sleep so please don't stay here for business ! Second visit was through no choice of mine due to being stuck in paris because of Calais strike problems All of the descent hotels were full! So I booked through last minute and arrived to be told the had over booked ! They told me they had arranged taxi to take me to one close by! This was the first of many lies to me. I was driven 20 minutes by taxi away from the louvre and no where near anything or more importantly where my offices are! I reported them to last minute customer service. They then lied to last minute saying it was a computer glitch! At 9pm calling me to say my room was ready! They really are faulty towers! Rubbish rooms, and very unprofessional management Felt like a bad take on faulty towers! Avoid! There us a very lovely best western managed my fab team close to les halles and chatelet , much nicer rooms too

"A quiet, small hotel in a good location"

4
09/08/2015

Despite Amoma.com making the wrong booking for me, the hotel staff were very accommodating and they changed my room. We had a nice stay in Paris! A quiet, small hotel in a good location, walking distance to Louvre, museum d'Orsday, Place de la Concorde and les Halles.

"Lovely lobby and breakfast is pretty good!"

4
06/08/2015

This place is quiet a small place to stay, but all the interior is pretty good in a reasonably size. Very thankful that the staff allow us to check-in early and prepare our room at second floor. It's a waling distance to the Louvre and other places. We have to get up early the next day and ask the staff call the cab. The taxi driver ask us which airport we are going and additional fee. Hotel also collect the service fee. I would suggest that just call the cab on your own.

"Great location!"

3
30/07/2015

Rooms were good and pretty reasonably sized for Paris! We had 1 wheelchair accessible room which was reasonably equipped, however you have to provide seating for the shower yourself. No big deal as we always take a shower chair with us.

Pierre L, General Manager at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Madam, dear Sir, Thank you so much for all your very positive comment especially on the comfort of our hotel and our services ! Thank you regarding your advcie for a bette wheel chair. We really hope to have the pleasure to welcome you to our hotel in a short future. Do not hesitate to contact us directly to offer you a more personalized service. With our best regards, Sincerely, Pierre Lartigue General Manager

"Great Value and Location"

4
29/12/2014

I stayed just one night in this hotel, but would be happy to return for a longer stay. The hotel is quiet, well located on the Rue St. Honore, with plenty of restaurants and shopping and within easy walking distance of the Louvre, La Concorde and other sights of Paris. The staff was very helpful, and directed me to a charming restaurant just down the block.

Pierre L, General Manager at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Madam, Thank you so much for all your very comment. We will improve the quality of our house keeping service and we really hope to have the pleasure to welcome you to our hotel in a short future. Do not hesitate to contact us directly to offer you a more personalized service. With our best regards, Sincerely, Pierre Lartigue General Manager

"Paris- Recommended hotel to stay in"

4
18/12/2014

If will keep the price and service which I received - good for couple for combined leisure and/ or business Very central located, with good connection by RER to the airports 15 min walking between touristic attractions on both sides of the Seine.

Pierre L, General Manager at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Sir, Thank you so much for all your very positive comment, I am so glad see how much your appreciate your stay among us ! We really hope to have the pleasure to welcome you to our hotel in a short future. Do not hesitate to contact us directly to offer you a more personalized service. With our best regards, Sincerely, Pierre Lartigue General Manager

"Great just great"

5
26/07/2014

We always stay at the Best Western Premier Louvre Saint Honore in Paris. Prior to this hotel we had tried some other 4 stars hotels in Paris, different locations in the city but none could match the service of the Best Western Premier Louvre Saint Honore. Great service, friendly staff, great location

Pierre L, General Manager at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Madame, Many thanks for your very positive comment on you experience in our property ! It is always a pleasure to welcome you frequently in our hotel. We look forward welcoming you soon in our hotel. With our best regards, Yours sincerely, Pierre LARTIGUE General Manager

"BW Paris"

5
19/06/2014

Great location.Centrally located and close to everything. Very nice hotel on quiet street. Best and attentive service. Manager of the hotel is a real pro in hospitality field. Breakfast has excellent with fresh and varied food. Perfect 10 points.

Pierre L, General Manager at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Madame, Dear Sir, I am so glad to see that your particulary enjoyed your stay among us ! Thank you for your very long comment that will help I am sure our new guest to choose our hotel. We really hope to have the pleasure of welcoming you to our hotel in a short future. Please do not hesitate to contact us directly so that we can offer you a more personalised service. With our best regards, Yours sincerely, Pierre LARTIGUE General Manager

"Better & Best"

5
29/05/2014

Highly recommend this location & their staff! So, close to so much to do and you can walk there to all of it! New room décor, great shower, all grand too! Thanks Pierre & to your staff too! hdshvhfvjvjkhuiohrvkbnkjvhovhfjnvjoaghorhvfvnofvhorhvnjnvoahgrvofvnofhorhorfnvohriohgornvofvhorhgorhvorfviorhgrvo

Pierre L, General Manager at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Madame, Dear Sir It is always a great pleasure to read comment like yours, and I am truly thankful about that ! We really hope to have the pleasure of welcoming you to our hotel in a short future. Please do not hesitate to contact us directly so that we can offer you a more personalised service. With our best regards, Yours sincerely, Pierre LARTIGUE General Manager

"Best Western Premier Louvre St. Honore, Paris"

4
30/04/2014

Excellant location, friendly and helpful staff, and quiet room for being in center of city. Only discomfort was temperature of room. Had to open and close window to regulate temperature of room. No top sheet provided for sleeping and comforter made it too warm. However, we have seen the sheet is becoming less available as more hotels go with the comforter as the top sheet. We will probably start packing our own top sheet in the future. However, even with the temperature problem and room being very small we would still return to this hotel because overall it was very good based on our prior hotel experiences.

Pierre L, General Manager at BEST WESTERN Premier Louvre Saint Honore, responded to this review
Dear Madam, Thank you so much for all your very positive comment ! We really hope to have the pleasure to welcome you to our hotel in a short future. Do not hesitate to contact us directly to offer you a more personalized service. With our best regards, Sincerely, Pierre Lartigue General Manager