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Best Western Hotel Le Montmartre Saint Pierre, Paris

3.5/5  - basé sur 124 notations.
10 Rue de Clignancourt, 75018, Paris, France - See map
Best Western Hotel Le Montmartre Saint Pierre - Guest Room The Best Western Hotel Le Montmartre Saint Pierre is ideally located in the center of Paris. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western® Hotel Le Montmartre Saint Pierre, decorated in a purely Parisian Style with fireplaces and cornices, welcomes guests in 48 rooms with luxury bedding, individual air conditioning, free Wi-Fi throughout the hotel, from open bathroom with a rain shower, hairdryer, anti-fog mirror heating, and many other services. The hotel is located in the picturesque and lively Montmartre, close to Sacre Coeur Basilica, Place du Tertre and its painters, and the Dali Museum. It is also close to Gare du Nord with the Eurostar, Thalys, RER connection to Charles De Gaulle Airport and East by Metro 4 with 1 or 2 stops. Perfectly connected by metro and bus, you can reach the Champs Elysees directly, Arc de Triomphe, St Michel Notre Dame, the Louvre or the Eiffel Tower, or enjoy the bus OpenTour which stops 200 meters from the hotel. The entire team of the Best Western® Hotel Le Montmartre Saint Pierre will be listening to you and is at your disposal to make you enjoy your stay in Paris.

Best Western

Hotel Le Montmartre Saint Pierre

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Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
based on 127 guest reviews
NOTE ISSUED
Excellent
30
Very Good
55
Average
26
Poor
10
Terrible
6
REFER TO NOTICE
Business Business
16
Couples Couples
66
Family Family
13
Friends getaway Friends getaway
14
Solo travel Solo travel
13
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"NIce place for the night!"

4
09/11/2018

We only needed a stop for sleep/change and storage. Perfect. Staff very helpful, room fit our needs. If you are good with walking (we are) great location to start your journey from. Rate is typical of location, fair. Decor good and the room was nice and clean.

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear guest , Thank you very much for taking the time to review on your recent stay with us . The staff was more than happy to help you during your stay ! We are glad you liked our typical parisian and bohemian deco ! We will be delighted to welcome you back .

"Central"

4
06/11/2018

Stayed here for 7 nights. Staff were wonderful and very helpful. Most spoke English well enough to understand. Rooms were very clean however on the small side, but we did not spend a lot of time in the room. Bathroom very functional. Close to the metro and to the Sacre Coeur. Breakfast was sufficient to start the day.

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Alan , thank you so much for this wonderful review ! We are delighted to know the staff helped you during your stay with us . Our staff speak English as well as Italian , Spanish and even Romanian ! We will be happy to welcome you back !

"Great for Sacre Coeur"

3
28/09/2018

This hotel was good value and really well located, near metro and sacre coeur. Was very clean with great showers. Breakfast was limited but ok. There was a bit of a drain smell around reception and in one of the rooms. Be careful if you request a twin as we did and ended up with a double. They did however offer to move us after first night but the alternative which is a standard twin was cramped with no privacy in the shower. We instead opted to upgrade to a superior twin at an extra €20 per person per night and it was well worth it. Really spacious room with beautiful large wet room bathroom. All in all good value hotel to see the best of Paris

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear guest , Thank you so much for taking the time to review on your recent stay at the hotel Best Western Le Montmartre St Pierre . You requested a twin room , we did not have upon check in but we gave you 2 rooms instead for free on the first day before giving you the twin room . We are very glad you did enjoy your stay and the upgrade to a superior room is a very good value as you have more space for only 20 € per night . We will be delighted to welcome you back .

"Valuable "

4
16/09/2018

Nice hotel very close to Sacre Coeur (150mt far from the monument elevators). In essence the hotel has good connections (metro line 2 - Anvers or, lines 2 and 4 - Barbes). My room was big enough, comfortable and clean, bed large and soft. The wardrobe was a very simple one (open-style). Breakfast on average, when I did it there wasn't any croissant or pain au chocolat. Reception and service in general very efficient, price on line with same hotels-size in town. Good address in Paris.

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Amedeo , Thank you so much for this wonderful review ! You appreciated the good geographical situation of the hotel You felt very comfortable in your room , what else to add ? We will be happy to welcome you back !

"Cute little place"

5
07/08/2018

Stayed here for 3 nights in paris. First of all, the reception staff is worth parising. Wonderful people and very very helpful. Rooms were very clean and nice. A bit small though but didnt matter as we used to come back at 2am everyday. Budget and cute place overall with walking distance to Sacre-Coeur.

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear guest , Thank you so much for this wonderful review ! The reception staff was more than happy to help you during your stay ! We are indeed very close to the Sacre Coeur and we are glad you enjoyed it . Warmest regards from Paris .

"Clean, helpful staff, close distance to sacre coeur"

5
06/08/2018

Staffs were very helpful. Quick check in and check out. And also help us to book airport shuttle. The elevator is small just for 1 person and 1 luggage, but it was ok. The room quite small but still comfy. Just walk a couple minutes you will be arrived at Sacre Coeur. Easy to find some place to eat and minimarket and souvenir shop. Just 5 minutes walk to Anvers Metro Station.

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear guest , What a nice review , thank you very much ! What else can we add ! See you soon at the Hotel Best Western Le Montmartre St Pierre .

"Great value"

4
03/08/2018

This hotel is conveniently located near Sacre Coeur and 2 metro stations. Very clean. Pleasant staff. Good breakfast (cereals, scrambled eggs, yogurts, coffee, fruit). Rooms are tiny, but well-equipped, modern. Bed very comfortable. Great value. Very safe. Only reason for not giving 5 stars is the location. Though near Sacre Coeur, be aware this is not a very upscale area of Paris. But we walked the streets safely and would return to this hotel again.

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear guest, Thank you so much for taking the time to review on your recent stay at the hotel Best Western Le Montmartre St Pierre . Our Breakfast is a nice buffet with a very good variety of products , we are glad you enjoyed it ! We will be happy to welcome you back !

"3 day Parisian Solo Flights"

3
02/08/2018

With our Paris Metro Pass 2 days 1-3/ 1 day 1-5 region, we were able to maximize our 2day Museum Pass. BW Montmarte St Pierre was strategic near Barbes Metro station though one has to be careful with dubious people at night near the Metro. Police visibility was good. Hotel staff was great but we never had room wifi, and at times our hand soaps were not replenished. Overall, the hotel is a thumbs up! Doc BE

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear guest , First of all , thank you for this review on your recent stay in Paris . Our hotel is situated in a very bohemian part of Paris , it is very secure thank you for pointing at it ! We are happy you overall enjoyed you stay !

"Good location in Montmartre"

4
29/07/2018

Hotel is easily accessible from metro and from Line B of the RER (direct line from CDG Airport). Right next to Montmatre, restaurants , etc. Room is basic but clean with free but slow Wi-fi. Room has a safe but no mini-fridge (or at least mine didi not have a mini-fridge). No acknowledgment or benefit of being a Best Western Elite member.

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear guest , Thank you so much for your review on your recent stay at the hotel Best Western Hotel Le Montmartre Saint Pierre . We do acknowledge Best Western elite member , I am sorry you did not get any , next time do not hesitate to send us a message before your arrival . Warmest regards from Paris .

"Unexpectedly good"

4
22/07/2018

This hotel is not in the main tourist zone but near enough to walk the short distance to the Sacre Coeur where in the square adjacent is an abundance of artists and restaurants. It is small and the rooms are also small but so well arranged that they have fitted in a toilet and shower as well as very comfortable beds. The rooms are also very quiet at night so it is possible to sleep with the windows open (or use the air con) The staff are so friendly and helpful that they made it easy to be there - and the breakfast is well worth filling up on before heading out for the day. I can't really say anything bad about the place. There is a lift of an equally small proportion, the showers in the rooms are great. We hired a wheelchair from a local pharmacy to use for our stay - the hire is for a week although we only used it for a couple of days - but the staff arranged to return it for us after we left which was really helpful. I used Uber the whole time I was there and it was possible to get into the centre for less than 10 Euros ( the charge was 45euros from the CDG airport at the time of writing July 18)

"very nice hotel"

4
04/07/2018

We stayed in this hotel for a few nights. The location is perfect. Very close to the metro and Sacre Coeur. The rooms are small but for us it was ok. And well it's Paris..so that is the standard. I agree with other reviews that the shower is a bit awkward but not really a bad situation. The shower itself is good haha! The rooms were always clean and we had airco in our room which was perfect. Nice staff. Would recommend!

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear guest , Thank you so much for taking the time to review on your recent stay at the hotel Best Western Le Montmartre Saint Pierre . Thank you for recommending us, and fot your compliment to the staff ! All our rooms are equipped with aircon , we are glad you appreciated it ! Warmest regards from Paris .

"Quite good overall!"

4
22/06/2018

This hotel was very close to public transportation which is ideal. Reception was courteous and pleasant. Grateful for in-room coffee. We had booked a superior room and when looking at the floor plan I was glad I did. Our room was spacious although it looked to be almost twice as big as a standard room. The king bed was very comfortable. The bag balconette was nice as the weather was perfect. My only criticism is that the bathroom has a water closet for the toilet...I am all of 5'6" and not a large person, but I had to sit at an angle otherwise my knees touched the wall. I've been in some tight European hotel bathrooms but this one was uncomfortable. Although the room was clean, the shower was laden with mildew.

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Allison, thank you so much for this nice review . Our superior are quite comfortable espacially for a longer stay . Our staff was glad to help you during your stay . Warmest regards from Paris !

"Pleasure trip to Paris. "

5
19/06/2018

The hotel is located 5 minutes from the Sacre Coeur nestled in lovely Montmartre. This was my second time staying here. Like most hotel rooms in Europe, the rooms are smaller than hotels in North America & other parts of the world. Fortunately they made staff changes and got rid of Alain since my previous trip in November. I'm glad they kept Hossain, Samantha and Angela. They are are fantastic and really care about the guest experience. The price is right too, under €100 per night. As far as breakfast, it is limited but who cares, they have a lovely patisserie and a friendly super marche a few doors down from the hotel. Oh yeah, for the diehard McDonalds fans (I'm not) you can get your breakfast from there. It's a block away. My room with a view. The only thing they need to work on is the intermittent WIFI connection. To all the staff, thanks again for the great experience.

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Susan We are happy your recent stay in Paris met your expectations . Hossain , Samantha , and Angela thank you for your nice comment , they were more than happy to meke you feel comfortable during your Parisian stay ! We will be thrilled to welcome you back in November !

"Mrs. Paz"

2
14/06/2018

Booked for 5 nights, small comfortable rooms, staff very friendly BUT no wifi in the rooms as they advertise, you have to go to the front desk downstairs to get signal, wich I believe is terrible. Located in Montmartre but in an area not very safe to walk at night. Did not like at all where the hotel is located

Sandrine C, Directeur général at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear madam, dear sir, I'd like to thank you for highlighting how comfortable our rooms are, as well as the friendliness of our staff. Our staff work hard, day in and day out, to welcome our guests. In relation to the Wi-Fi, we will shortly be installing fiber broadband at the property to improve our connectivity. We are located in a multicultural district and we always recommend that our guests use Anvers station to get around; it is perfectly safe and the police presence ensures it stays that way. I hope that you enjoyed exploring the historic Montmartre district and that we will have the pleasure of welcoming you to the hotel in the future. Sandrine Chenilco General Manager of the Hôtel le Montmartre Saint-Pierre +33 1 42 23 48 00

"Terrible"

1
26/05/2018

This place advertised it had AC. We get to the hotel and they say they have turned it off. We were on the 6th floor and had to sleep with the window open because it was so hot. I woke up with about 15 bug bites on my back. There was also dried blood all over the mirror.

Sandrine C, Directeur général at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Madam, My name is Sandrine Chenilco, I am the hotel manager and I remember you and your stay. You slept in a room with the window open, and given the hot and stormy weather, I am deeply sorry if mosquitoes bothered you. As I told you at the time, I was pleased to provide you a different room so you could be more comfortable, but you refused. When you left, we did everything to satisfy you given the circumstances, and I see that you do not mention our actions in your comment. I understand your anger, but find your opinion a little unfair because we also made a goodwill gesture to rectify the situation. I hope you give our small hotel in Paris, located a few blocks from the Montmartre hill, a second chance. Sandrine Chenilco General Manager of the Hôtel le Montmartre Saint-Pierre +33 1 42 23 48 00

"Simple but effective"

3
23/05/2018

Booked this hotel for a short trip to Paris, as just wanted somewhere to lay our heads! Ended up spending 2 nights in the room as we were so so tired from mass walking! Our tv broke on the first night and the guy at the desk was useless and didn't even offer an alternative room or how to fix it. Not a big issue but annoying

Sandrine C, Directeur général at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Madam, I would like to start by thanking you for choosing our hotel, and I hope you enjoyed discovering and exploring our beautiful heritage. I'm sorry you were left with this impression of our reception service. It's not at all in keeping with the spirit of our team, the members of which are always willing and ready to help with anything our guests require. Rest assured that I will be taking appropriate action with respect to our staff, and please do get back in touch with us the next time you plan to visit the capital. We will be delighted to welcome you back again and ensure you have a completely satisfactory and enjoyable stay. Sandrine Chenilco General Manager of the Hôtel le Montmartre Saint-Pierre +33 1 42 23 48 00

"Small but comfortable"

4
23/05/2018

After originally booking two triple rooms through a third party website we changed our booking to twodouble rooms. The hotel contacted us directly asking if we would still take the triple rooms at cost and they would remove a bed and give our party of 4 breakfast on both mornings of our stay. We agreed. Our rooms were tiny, certainly not triple rooms. And the sad continental breakfast on offer did not make up for the room rate we paid. Aside from this we had a lovely stay. Reception staff were lovely and friendly. Rooms were very clean and the beds comfortable. No actual bathroom could be a bit awkward, luckily I was there with friends of 20+ years so we got over it! Location is great, just 2 minute walk from a metro stop. Lovely places to eat nearby. We got a taxi into the city centre and it was only €20. Would return but if staying more than 2 night's would need to ensure larger room was available.

"Good Stay"

3
30/04/2018

We were looking for a cheapish place around this area (close to Gare de Nord train station) - Located about a 10min walk which was good. Supermarket and McDonalds close by. Staff were friendly and welcoming. Even though I'd read reviews about tiny rooms ours was a decent size for the 2 of us. Toilet room a bit thin however and shower doesnt have a separating door from the rest of the room - good we are not shocked by the sight of each other! We stayed two nights - bit disappointed that our coffee capsules and water wasn't replenished on our 2nd night. But as we had an early start on checkout anyway so didn't have time for our morning coffee. There was a dirty used cup left from the previous guest (although it was slightly hidden for the cleaners to miss). The elevator is the size of a closet and seemed a bit dodge so a bit apprehensive to use but as we are able-bodied we took the stairs anyway. Overall the room was decent and useful for its purpose.

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear guest , we are so glad you enjoyed your stay that much ! we do have very modern rooms with open bathrrooms very suitable for couple ! The coffee capsules are welcome amenities we do not replace automatically , you are very welcome to ask us for more if you need more . We will be happy to welcome you back !

"Anniversary trip"

5
18/04/2018

When we arrived our reservation had not been sent by the tour operators, the gentleman on reception, Georges, couldn't have been more helpful, he contacted other hotels, spoke with our tour company & eventually got things sorted. What could've been a disaster turned out well in the end, thank you Georges. Peter Cox

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Peter , Thank you so much for taking the time to review on your recent stay with us . We are so glad your anniversary trip turned to be the trip you expected for ! We will be more than happy to welcome you back !

"Value for money!"

4
17/04/2018

My partner and I stayed here for 5 nights at the beginning of April. After reading some of the reviews on this site I was somewhat apprehensive about what to expect when I arrived. Immediately, all thought of the negative reviews were quashed with friendly staff always willing to answer any questions you may have. I was very impressed with their knowledge of the local area and their attitudes towards helping tourists! The only downside to our stay at this hotel was the size of the toilet. Being over 6", I found it hard to use the toilet without leaving the door wide open. The shower being in the middle of the room was an intriguing feature of our room, I probably wouldn't recommend this hotel for travelling friends but other than that, extremely good value for money and I would happily return in future.

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear guest , Thank you so much for this wonderful review ! we are so glad the hotel met your expectations ! The entire staff was more than happy to help you durig your stay . We will be delighted to welcome you back !

"Great staff, small room"

4
10/04/2018

I think the price was really great but the room I has was the smallest. There wasn't even room to walk around the bed and the shower was tiny. All in all, I didn't spend much time in the room and the bed was comfy. Please note that the location was in a neighborhood that was colorful and busy with lots of marketers and peanut roasting in shopping carts. About 4 blocks from the Metro and from the Sacre-Coeue Basilica I walked, a lot. Best little shopping and eating district *Rue Des Abbesses* ever! I went there twice and could have gone every day. Breakfast was nice, with lots of choices. Best part was the friendly staff. I'll never forget Cedric and Valentine! Je t'aime!

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Guest , Thank you so much for this very nice review ! Our staff was happy to help you and make you feel comfortable! We will be happy to welcome you back !

"Very bad hotel and worst experience"

1
04/04/2018

Very very small rooms, quality of furniture worst. Room was so small that we couldn't even open up the whole luggage for two people and the bathroom was toooooo small. One couldn't even fit in the shower area. The heater was not working and the reception didn't even react after complaining.

Sandrine C, Directeur général at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Kratigupta71, I have to say I'm somewhat dismayed to read your really quite harsh comments. I see from your profile that you've travelled a lot and that this was the first time you'd stayed in Paris. Therefore, and given the context, please allow me to explain a little more to you about our capital city and the particularities of its hotels. In Paris, we often hear this remark about the small size from foreign tourists. Please be assured that the rooms in our hotels have been fitted out and furnished in accordance with the restrictions in force in historic districts. It's a special experience to be able to sleep in a place so charged with history. Nevertheless, our hotel fully meets all the classification criteria for a 3-star establishment in terms of both size and the way everything is fitted out. The Paris-themed decoration of our rooms is very popular with those of our guests who are visiting the Montmartre district as tourists. With respect to your request, I'm astonished to read about the lack of response from our staff. They go out of their way to kindly help guests with anything they require. They are passionate about the work they do and are a real asset to me, as the hotel manager. I hope you were able to get out and about in Paris and see for yourself the extent to which its architecture and Grands Boulevards make it such a unique and magical city. The next time you visit, please telephone us ahead of time so that we can personalise your stay to ensure it fully meets your requirements. Sandrine Chenilco General Manager of the Hôtel le Montmartre Saint-Pierre +33 1 42 23 48 00

"Great vale"

4
06/02/2018

Great hotel, freshly renovated, staff lovely and helpful, the only thing I would change, as an international traveller from Australia I would recommend they have rooms ready for early arrivals, after 24 hour flight, we arrived first thing in the morning and couldn't get into our room, had to get on a hop on bus and travel around the city till 2 when our room was ready. Very tired, Breakfast was ok.

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear guest , Thank you so much for such a nice review ! The staff was more than happy to help you organise your visit of Paris . Unfortunately when you arrived , the hotel was fully booked the day before so we could not give you a room upon early arrival . We do make our possible to give our guests their room as soon as possible even if the official check in time is 2 pm . We will be happy to welcome you back . Warmest regards from Paris

"Outstanding"

5
30/01/2018

Wauuuuu, Excellent staff, service , hospitality. Lady which iy working in restaurant is super and very helpful. Gaspard, Hossiain and Alexandra are superb. For 3 star hotel big KUDOS. Thank you Zvonimir Vali Ilari

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Zvonimir , Vali and Ilari , Thank you so much for this wonderful review ! The entire staff , including Gaspard , Hossain and Alexandra were so pleased to make your stay so enjoyable ! Whay can I add ! We will be thrilled to welcome you again !

"Reasonable but depends on staff member"

3
29/11/2017

This is our third stay at a hotel in this price range in Montmartre now, so we have a reasonable idea what to expect. Some features are a little on the small side but that's par for the course. The breakfast is good value, the free WiFi worked well, the location was very handy and actually only a short walk from Gare du Nord - although Metro and bus stops were readily available locally. Like much of Paris there were unfortunate people sleeping on the streets and begging not far away. Although the hotel itself seemed secure and left us feeling safe. But, the thing about a hotel is if there are any issues, it's really comes down to how the staff deal with them that can make all the difference between a good and bad stay. During our stay we had some small issues and found a massive difference in quality of service depending on who we asked. One particular member of staff probably needs to rethink his career as everything was a problem for him. Here were our three examples:- 1) The room had a strange smell - is there anything you can do please? Sorry we're full. But pushed him to see if he could get it cleaned instead, a huff, roll of the eyes and all of a sudden a room was available, that was much better. 2) On the 2nd day the room had been cleaned well but they'd missed replacing the complementary coffee & tea. Apparently according to this staff member, you only get complementary tea and coffee on the first day. Ask if there's anything he can do - nope. You'll have to use the communal area - but that has no tea. Eventually another member of staff went away and kindly came back with a handful of supplies. 3) Then we asked if we could book breakfast for the following morning please? Apparently, he'd already cashed up so couldn't take our money or our request - just go down in the morning and tell them that this was the situation and we could probably still have it at the cheaper pre-booked rate. A couple of hours later a change of staff and it was no problem at all for the chap who was on later to take our money and book breakfast for us. So in summary, one member of staff really lived up to the poor Parisian stereotypes - everything was a problem for him, the default answer was a shrug of the shoulders and “no” - he just didn't want to help (anywhere else they'd be suggesting retraining or even a career move away from customer facing). But on the other hand other members of staff were great, friendly and helpful. In fact I'd go as far as to say that one member of the team was so exceptionally good (the lovely guy who looked forty but was actually in his sixties!) that he carried the whole experience to balance out the shockingly poor other guy - if I'd only dealt with him for everything, this would have been a glowing five star review. Overall, I'm afraid I can only give it an average rating though, because it very much depends on who you are lucky or unlucky enough to find on reception when you need them.

Sandrine C, Directeur général at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Sir, I am Sandrine, the general manager of the hotel. I would like to offer you my apologies for this experience you had with a member of our staff. I am genuinely concerned by your feedback and want to assure you that I am taking this matter very seriously indeed. I've sent you a private message so that I can get more details, and I would like you to know that I plan to have a meeting with the entire team so we can ensure this kind of situation does not occur again in the future. Thank you for your consistently direct and honest approach and for highlighting our good points, especially your experience of meeting Gaspard, our lively and bubbly night concierge. He was delighted with your complimentary remarks. Thank you for helping us develop and improve. I look forward to seeing you at our hotel again for a second stay, though without any hiccups next time. Sandrine Chenilco General Manager of the hotel 01 42 23 48 00

"Good for its price"

4
15/11/2017

SinceI was able to book the room for 60 euro per night including breakfast I found it good value. The room is small but cozy and clean. Its also tastefully decorated. Breakfast consisted of bread pastries ans 2 hot dishes, juice n coffee. It was fine to get you started. Now for the location , to be honest its not in a pretty part of paris. Many times we felt unsecure especially around Barbes metro at night. But it was convenient to travel around since there was also a bus stop that can take you directly to eiffel tower and other tourist stops 2 mins walk from hotel. I probably would choose a different location next time but if I get the same rate I would consider staying here again.

Sandrine C, General Manager at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Guest , Thank you so much for this nice review on your recent stay at the hotel BW Le Montmartre Saint Pierre . You are more than welcome to stay with us again ! Warmest regards from Paris !

"POOR QUALITY POOR SERVICE."

2
14/11/2017

It does not deserve to stay in this hotel. Rooms are very small and service is very bad. I requested a sleeper but they rejected to provide me a sleeper even with the money. 1stly they gave me a room on the roof and then the second day I insist to change and they changed. Unfortunately, breakfast was very poor too. It was near to Anver station 4 minutes by walk.

Sandrine C, Directeur général at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Sir, you were allocated a room on the sixth floor. These rooms are generally very popular with our guests due to their lovely, characteristic views over the rooftops of Paris. I am sorry that you did not share this opinion of the room. I am not sure what your expectations are when you stay in a hotel, but I see from your profile that you are used to five-star properties. Our small, Parisian hotel offers high-quality services as you would expect from a three-star hotel, but we cannot, and do not aim to compete with luxury establishments. Our entire team hopes that your business trip was successful. Sandrine Chenilco General Manager of the hotel le Montmartre Saint-Pierre +33 1 42 23 48 00

"Awful! Bad attitude and bad location!"

1
29/09/2017

We had visited so many Best Western in United States before, and this one was a really bad experience since the beginning, the personal in the lobby was very and unhelpful, they told me to dont let all baggage in the floor but they didnt help us to carry them to our room. The room was really small and we didnt enjoy our vacation over there. I was really affraid of the hotel's location, i felt really insecure when i arrived to the hotel, the neighborhood is unsecure, with people selling on the streets and they offert you sustances, so i was really worried about my self security. I can not recommend this type of 1*hotel when you are paying for more than that. Be really careful and keep an eye about this hotel in the middle of the ghetto.

Sandrine C, Directeur général at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Madam, though I am not surprised to read your comments, I am very sorry to see that you are intent on continuing to criticize our hotel, even though TripAdvisor deleted your first review for not complying with the rules. The word 'ghetto' has a negative history and very negative connotations in Europe; it is a very strong and disparaging word to use, and I am profoundly shocked by your remark. Our district is a cosmopolitan, energetic and lively place, but not at all dangerous. We are perfectly happy to come to work here each morning, and we are proud to help our guests discover and explore the area. Your review is very inappropriate and does not at all reflect our values. Nor our dedicated team, nor our renovated rooms, nor the elegant Parisian ambiance of our hotel, nor our high quality services… none of this found favour with you! Perhaps you had other expectations when you chose our establishment, Please note that our staff are perfectly approachable and will respond quickly to any problems; it is a pity you did not discuss your issues with us while you were actually staying at the hotel. We adopt a personable approach towards our customers and are always ready and willing to provide help and advice. Unfortunately, however, we can do nothing if we are not told what the problem is. Sandrine Chenilco General Manager of the hotel le Montmartre Saint-Pierre +33 (0)1 42 23 48 00

"A small hotel located in Montmartre"

4
16/09/2017

The hotel is located near two metro stations and another one not so far from it. The immediate surroundings of the hotel don't look so nice, but a block away or so it's very nice and charming. There are three supermarkets and a Mcdonalds within walking distance. The rooms were clean and tidy, but tiny. Beds were comfy, and the room was newly decorated. Our room didn't face the street, so it was quiet and tranquil. It had everything that we needed, the only problem we faced was the lack of refrigerator (but we placed our items in front of the window; the weather was cold so nothing happened to them). The staff was very courteous and friendly, and the breakfast was efficient, not so many stuff but items essential for a good breakfast. I Would recommend this hotel; for this price you wouldn't find anything much better.

Sandrine C, Directeur général at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear customer, thank you so much for sharing this positive review with the TripAdvisor community. The whole team is delighted to know that you had an excellent stay. For reasons of hygiene and food safety, our rooms are not equipped with refrigerators, but on request, we would happily have stored your items in our kitchen refrigerator. We hope to welcome you again, here at the foot of Montmartre. Sandrine Chenilco General manager of the hotel Best Western, Montmartre Saint-Pierre +33 (0)1 42 23 48 00

"Nice hotel"

4
07/07/2017

For the money paid, I found this hotel to be OK. It is located in a very good location and in a very nice part of the city near the Sacre Coeur basilica. Many metro stations nearby and staff are also friendly. Rooms are small and there is no fridge in them but are equipped with safe box. Bathroom is in the middle of the room and it's not covered so if you travel there with your friends or family it would be a bit uncomfortable.

Sandrine C, Directeur général at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Guest , We were happy to read such a nice review on your recent stay at the hotel Best Western Le Montmartre Saint Pierre . Thank you for your comments on the staff , we were happy to make your stay so enjoyable. We will be happy to welcome you again .

"Wonderful"

5
23/06/2017

This is indeed a wonderful hotel. I csn t find any negative points... Rooms are VERY BIG FOR PARIS Recently decorated, very elegant Shower ok Beds are very comfy Breakfast is quite good Location: 5 mins walk from Barbes metro line no 4 and 10 mins walk from the heart of Montmartre Overall, i enjoyed my stay at this hotel, and this is exactly why, everytime i go to Paris on buisness, i chose it

Sandrine C, Directeur général at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Guest , What a wonderful review ! The Best Western Le Montmartre Saint Pierre is perfect either for business or leisure . We are glad you chose to come back every time you come to Paris . See you next time !

"Nice hotel"

3
16/06/2017

I stayed here from June7th to June 9th. I arrived early, and the staff kept my luggage safely secured. My room was on the first floor, facing the street. It was loud during the night. If you need a more quite room, I would ask where a more quite room would be located. There is an elevator, which it quit small. It says it will hold three people, but not with luggage. There are two metros stations, the M2 and M4. They are only a 2 -5 minute walk way. It takes, at least a half hour by metro to get to The Louvre, The Effiel Tower, and Pere Lachaise ( the cemetery where Jim Morrison is buried). The room I had was a double bed room. Not sure if it would be good for two people. There is a vending machine with drinks and snacks. Staff is helpful and knowledge with any questions. There are many places to eat, even a McDonlads. A bakery a couple of door down the street. There is a bar/restaurant across from the hotel, Commerce Barbes. I eat there, and the food and drinks are good. The staff is good, and do know english if you do not know alot of French.There is a/c in the rooom, but the blower for it is near the door. It cooled, but not enough for me. The hotel is nice, but next time, I would try to stay more in the center of Paris.

Sandrine C, Directeur général at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear guest , Thank you so much for this nice review ! We do have rooms facing a very quiet courtyard , do not hesitates to book on of these rooms for your next stay . Thank you for your compliments to the staff !

"Nice stay"

4
11/04/2017

Nice and clean hotel with a good location, you have 2 metro stations about 5 minutes away. The room is small (especially the toilet) but perfect and very functional. We stayed for one week and have nothing bat to say about this hotel.

Sandrine C, Directeur général at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear guest , Thank you so much for this nice review . Do not hesitate for your next stay with us to book a superior especially for a long stay ! We will be happy to welcome you back !

"Amazing hotel"

5
10/04/2017

We had two nights here and I could not find anything negative at all the staff were helpful room beautifully situated for our needs. will definitely return as soon as we can. It is near the moulin rouge, the sacre coeur, and some really nice little bars and cafes. Well worth a visit

Sandrine C, Directeur général at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Guest , Thank you so much for this wonderful review ! We are so glad you enjoyed your stay that much . We will be delighted to welcome you back ! Do not hesitate to contact us directly for your next booking .

"Literally depends what member of staff you have"

2
08/03/2017

The price and location was good so we opted to stay here Upon arrival, we were stood waiting there while the receptionist was typing away. No greeting to say he would be with us - just ignored us for a while. He finally dealt with us but seemed really disinterested. We thought whatever and went up to the room Upon getting in the elevator, it was the smallest elevator I have EVER been in! It was a tight fit for 2 people with hand luggage. But we thought whatever and went up to our floor which had TINY hallways We then entered the room and it was TINY! There was barely enough space to walk around the bed. And the shower was there in the room with ONLY a frosted glass effect on the window, but you could still see what was inside And my knees were almost touching the wall when sat on the toilet. It was horrible! We then went out for dinner and after being ignored by the new receptionist, we were finally spoken to and went on our way Upon arrival, there was another new receptionist who actually seemed friendly towards us! We went up to the room but upon flushing the toilet, it blocked! We went to reception to tell them and he moved us to a new room. This changed EVERYTHING! The room had space, the bathroom was just that - a ROOM! It was just more pleasant. And every time we saw him in the evening, he was just so nice and polite to us So yeah, decent room IN THE END and horrid staff apart from 1 who should not be working with people like that! And the sweets on reception were AMAZING! I literally got addicted to them

Jeremy L, Responsable réception at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy- Front Office Manager

"Hotel OK, WiFi unbelievably horrible"

3
28/02/2017

Though in the middle of a one week stay, I'm so fed up with the terrible WiFi connection that I must write this now. But getting on to the TripAdvisor site is proving to be no easy chore. The hotel is good from every point of view except WiFi. So if you do not need that service, stay here. But if you need to be regularly on the Internet, by all means, go elsewhere. It may be that it is simply a question of room location, so avoid, whatever you do, room 29. Breakfast good, rooms postage stamp size but clean and tasteful, neighborhood, despite bad reputation, colorful and interesting. Subway and bus connections outstanding.

Jeremy L, Responsable réception at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Guest, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. We are happy that you enjoyed your stay with us. We are under constant improvement and our guests feedback are very important to us. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manager

"Great"

5
01/02/2017

Great hotel with a nice location, you have 2 metro stations about 2 blocks away. The staff was very kind and they even let me check in early since I arrived at around 8am, for that I'm very thankful. The room is small but perfect and very functional. Maybe the only downside is that it was a little cold, tried turning on the heat but couldn't.

Jeremy L, Responsable relations publiques at Best Western Hotel Le Montmartre Saint Pierre, responded to this review
Dear Guest, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. We are happy that you enjoyed your stay with us. We are under constant improvement and our guests feedback are very important to us. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manager

"Nice and cosy hotel"

4
28/11/2016

surprisingly nice hotel, rooms were very nice, not so small (as one would think in Paris), stylish shower. The toilet is only very small (separate 0,5m2 room) and separated from the shower. It did not matter so much, as you r anyway outside in the city. metro stop close by, parking also. Breakfast is small, but totally covering everyone's need (unless you are used to have caviar for breakfast). One thing i did not like - i was changer like 20 euros more compared to what i was told on the website upon booking.

"Excellent, modern, clean, comfortable and friendly"

5
03/11/2016

This is an hotel in which I stay a lot. I would say that it's my favourite in this range in Paris. The location is good for me. Close to the Barbes-Rochechouart metro station and with a Carrefour supermarket nearby. The bar across the road does an excellent cheesburger, too. It's not an area for everyone, but I like it a lot. Be aware though, that Barbes-Rochechouart metro station is the pick-pocketing centre of Paris. The hotel reception is friendly, with very pleasant and helpful English-speaking staff. There is a vending machine in the lobby for emergencies. The rooms are air-conditioned, very clean and modern and have an excellent, well-designed shower room. The beds are wonderful. The room is a bit small, though not for Paris, and there's no refrigerator, which I miss, but the rooms as a whole are brilliantly done. For families or single ladies of a nervous disposition the area may be a turn-off, but it's perfectly safe. All in all a great little hotel.

Jeremy L, Responsable réception at BEST WESTERN Hotel Le Montmartre Saint Pierre, responded to this review
Dear Guest, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. We are happy that you enjoyed your stay another time with us. We are under constant improvement and our guests feedback are very important to us. We remain at your entire disposal for any further assistance you may require and hope to welcome you very soon. Kindest regards. Jérémy- Front Office Manager

"Pleasant hotel, great location"

4
01/11/2016

The hotel is very comfortable and clean with contemporary furnishings. Rooms are small but bigger than feared after reading some of the more hysterical reviews on TripAdvisor. The staff were excellent. Helpful and friendly. Sacre Coeur is up the hill just 10/15 minutes walk away. At night the steps leading to Sacre Coeur are full of people taking in the magnificent view of Paris, guitars and sing alongs are optional. Take a bottle and a friend to share it with. The morning is less lively but just as busy. Fantastic and free. The area is home to dozens of haberdashery and fabric shops. A mixed cultural area with loads of lively bars, cafes and takeaways. Not cheap but less pricey than some other parts of Paris. Check out the restaurants on Rue Lamark, which overlook Sacre Coeur for choice of traditional French, good pizzas at Babalou and creperies. Afgahni close by is also highly recommend, friendly staff and excellent food. Those living in 'middle class gated communities' may find the mix of cultures, graffiti and litter somewhat of a shock. Those of a less sensitive disposition will love it.

Jeremy L, Responsable réception at BEST WESTERN Hotel Le Montmartre Saint Pierre, responded to this review
Dear Andykwalsh, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. We are happy that you enjoyed your stay with us. We are under constant improvement and our guests feedback are very important to us. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manager

"Decent hotel, dodgy road"

3
31/10/2016

You get what you pay for, pleasant hotel in itself, beds are comfy ish and breakfast is quite nice, 24hr reception is handy and the room was nice enough with tea or coffee. However, the bathroom format was odd due to no door & the area is very dodgy, I wouldn't recommend to a family as there is another Best Western a couple of streets away where I would have felt safer. Even our taxi driver said what a dodgy area it is! I especially don't recommend that you get the metro from the Eurostar station as you need to get off at Barbés which was most shifty indeed. But if you're looking for a cheap decent place for just a bed then a lovely choice as near lots of metros and literally 2 streets from Sacre Couer which is good.

Jeremy L, Responsable réception at BEST WESTERN Hotel Le Montmartre Saint Pierre, responded to this review
Dear Guest, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. We are happy that you enjoyed your stay with us. We are under constant improvement and our guests feedback are very important to us. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manage

"Good and well located little Hotel"

4
07/09/2016

There were tops and not so good things about this. High lights: Very central position, close to metro and train stations (especially the Gare du Norde). Nice, modern little hotel. No fuss. Low lights: Normally not something that would bother me, but this time I was travelling with my mother-in-law, and when we arrived in the hotel there was an open shower room with no door in the room. Travelling with my partner, we would probably love it, but with his mother...less so. Zero privacy (except the WC). Just good to know in advance in case you need privacy. Also, generally the western part of Montmartre is a bit more touristy and nicer to stay, but it was still nice and the street is less touristy.

Jeremy L, Responsable relations clients at BEST WESTERN Hotel Le Montmartre Saint Pierre, responded to this review
Dear Lilee88, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. We are happy that you enjoyed your stay with us. We understand your remark regarding the showers, this is why we have many pictures on our websites in order to avoid that kind of surprise, for your information we have few rooms with enclosed showers. We are under constant improvement and our guests feedback are very important to us. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manager

"Really nice for a weekend"

4
05/09/2016

Very clean and lately renovated Hotel, close to Gare du Nord. Would book it again at anytime. Area is ok, you can find nice bars. Close to a nice little restaurant, Sacre Fleur. You got everything you need. Small but really nice. And reasonable priced for the location in Paris.

Jeremy L, Responsable relations publiques at BEST WESTERN Hotel Le Montmartre Saint Pierre, responded to this review
Dear Ralf, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. We are happy that you enjoyed your stay with us. We are under constant improvement and our guests feedback are very important to us. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manage

"Mis-information and more"

1
04/09/2016

I book into this hotel 2 days before arriving in Paris on Internet. I chose it because it mentioned on the website that I could book online and pay on arrival. My first surprise was to discover that they had reserved the amount of my entire stay (12 nights) on my account. I immediately send an email to enquire and received a response saying it was usual procedure. On arrival, I paid the entire stay but they still refused to stop the reservation until I leave no matter how much I complained. This was never mentioned on their website, it's no way of doing business and I bet illegal . Had I known that before I would have never booked in this place. Unfortunately, I am still stuck here. On top of that some of their service delivery is not worth a 3 stars hotel. Don't book into this hotel.

Jeremy L, Responsable relations clients at BEST WESTERN Hotel Le Montmartre Saint Pierre, responded to this review
Dear Marie-Ange, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. Regarding the amount blocked on your credit card the day of your booking please note that the cancellation policy stated that in case of no show we were entitled in charge the entire stay. The day of your check in I personnaly explained the situation saying the amount held on your credit card was going to be canceled the day of your departure. We are sorry that the service delivery was not at your expectations, may we know what you were expecting? Our staff was at your full disposal if an y went wrong do not hesitate to contact us in order to dicuss it. We are under constant improvement and our guests feedback are very important to us. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manage

"Well located for Montmartre but pricy!"

3
13/07/2016

Located within reasonable walking distance from Gar du Nord but better to take the metro which is around 100m from the hotel. location a little down market and you may miss the entrance as just a small doorway. No real public areas and lift was not working but only on the first floor. Room was fine, ensuite shower/toilet, clean and well presented. Satellite TV but limited English channels. Not much of a view from the room but spent little time other than one night sleeping. OK but would not rush back

Jeremy L, Responsable réception at BEST WESTERN Hotel Le Montmartre Saint Pierre, responded to this review
Dear Brightonian, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. We are happy that the hotel met your expectations and that you enjoyed your stay in Paris. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manager

"overnight stay"

5
30/06/2016

what a great hotel we found here , check in was easy and although we were early the hotel stored our cases until our room was ready .The hotel has a lift to all floors and our room was excellent . The room was of a high standard with a great shower and separate wc . There is a great bar over the road from the hotel and loads of food outlets close by with a McDonald's just over the road if you want fast food . I would recommend this hotel to anyone thinking of booking .

Jeremy L, Responsable réception at BEST WESTERN Hotel Le Montmartre Saint Pierre, responded to this review
Dear Smithsmithnk, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. We are happy that the hotel met your expectations and that you enjoyed your stay in Paris. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manager

"Unusual place, but worth staying at."

5
28/06/2016

Good location ,just 5 mins walk from Sacre Coeur. Friendly and helpful staff. Small room, but it has the cosiness to it. Large shower is a big plus. Perfect if you're looking for a cheap place. Nothing extravagant,but that's the beauty of it.

Jeremy L, Responsable réception at BEST WESTERN Hotel Le Montmartre Saint Pierre, responded to this review
Dear Hornblower1492, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. We are happy that the hotel met your expectations. We are under constant improvement and our guests feedback are very important to us. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manager

"Unusual Room"

2
22/06/2016

First trip to Paris and I wish I had of done more homework. The good points were the room was clean, staff were fine and the location (close to the Met and also Sacre Cloeur) was good. In my opinion the room was a let down. We stayed for 5 nights. It's very small. Hardly room for one suitcase let alone two and the storage was minimal. The shower and vanity were in the bedroom. There is no partition separating the two. If your staying for a couple of nights ok. Five nights, go somewhere else.

Jeremy L, Responsable réception at BEST WESTERN Hotel Le Montmartre Saint Pierre, responded to this review
Dear Arthur A, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. Further to your remarks we are glad that you enjoyed your stay with us. In order to give you a maximum of comfort in your rooms we try to optimize space at it's maximum. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manager

"Tiny Room"

2
18/06/2016

Stayed for 1 night, couldn't have handled any longer. One receptionist was polite and professional but the night porter ain't half grumpy. The lift is small, 1 person plus a suitcase and that's your lot. It seemed as if the hotel was in the proses of being refurbished which seemed promising - how wrong I was. Room was unbelievably small. I wasn't expecting luxury but a bedroom that contained a double bed, the sink and shower is one up from a hostel. The toilet was in a separate, again small, room. No wardrobe just a rail with a couple of hangers. The room was so hot at night and there wasn't even a fan. Could have opened the window but the noise from the street is pretty loud. No tea making facilities in rooms. The surrounding area is quite funky with lots of busy bars, restaurants and cafes. That was literally the only positive from the whole experience. Do yourself a favour and stay some place else!

Jeremy L, Responsable réception at BEST WESTERN Hotel Le Montmartre Saint Pierre, responded to this review
Dear JugsGirl, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. First of all we would like to apologise regard our night porter's behavior. Please be sure that this will not happen again. As you said the hotel is under refurbishment and it s a work in progress. Further to your remark regarding the room temperature, all our rooms are equiped with air conditionning. For your next stay please do not hesitate to ask our staff to help you use it in order for you to be as much as comfortable as possible. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manager