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Best Western Plus Hotel de Neuville Arc de Triomphe, Paris

4.5/5  - basé sur 55 notations.
3 Rue Verniquet, 75017, Paris, France - See map

The 4 Star Best Western Plus® Hotel de Neuville Arc de Triomphe is located behind Place Wagram (17th Paris district), in one of the most beautiful right bank neighborhood of Paris. This former 19th century Parisian townhouse raised with few more floors is a particularly pleasant place for a Parisian stay. His location nearby the Parc Monceau, the Arc de Triomphe and the Champs Elysees Avenue invites one to explore a splendid part of Paris where it is a pleasure to walk along these luxury surroundings. The reception and the cozy lobby of this upscale boutique hotel are decorated with a beautiful Art Deco woodwork that contributes to retain the charm and elegance of ancient houses. The 28 air conditioned rooms with complimentary Wi-Fi are carefully decorated and are divided into standard and superior rooms. Few rooms can accommodate three persons or a family, the ones on the street side are not overlooked and top floor rooms have a view on the Sacre Coeur. Three rooms are furnished with canopy beds. one is located on the ground floor. Overlooking a beautiful tree lined courtyard with a small fountain, the breakfast room with its delicious hot buffet is particularly pleasant in the morning. One other noticeable feature is the original vintage print collection on the walls that gives even more character to this notable place. Both elegant and intimate this hotel combines quietness and a perfect dynamic service. Close to the Convention Center of Porte Maillot and the Arc de Triomphe, the hotel will fulfill as well business guest expectations for long or short term stays. The Best Western Hotel de Neuville is much more than just a good Parisian address. Enjoy your stay.

Best Western Plus

Hotel de Neuville Arc de Triomphe

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 55 guest reviews
NOTE ISSUED
Excellent
38
Very Good
13
Average
3
Poor
0
Terrible
1
REFER TO NOTICE
Business Business
10
Couples Couples
22
Family Family
13
Friends getaway Friends getaway
4
Solo travel Solo travel
5
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great place to stay"

5
10/07/2018

We stayed only one day but during that time we felt completely welcome by the very supportive and friendly staff. Hats of to Audre, Roland, Zouhair and Armando. We were on our way back to Paris from Provence and needed a place to stay before our flight back to Boston. The room had ac and was super clean with a modern bathroom. Wonderful breakfast on the morning our departure. Hotel is in a nice neighborhood in the 17th Arrondisment, we traveled by Uber or cab into downtown. Would not hesitate to come back to this customer friendly hotel. Great job management on picking a super staff.

Roland W, Hotel Manager at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear quovadismaxBoston, Firstly, we would like to thank you for your lovely comment about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. All the staff and I are glad that you had a pleasant stay with us and that you appreciated your room (clean) and the location of the hotel. Indeed, the metro stations (Wagram and Pereire on the line 3) are nearby from the hotel (less than 5 minutes walk) and there are very good restaurants all around. We really appreciated your nice comment and we hope to have the chance to see you again for a next stay and we will do our best to offer you a superior experience. Thank you for your comment about our breakfast. We try to improve it everyday with good and quality products. Otherwise, we stay at your disposal for any question or demand, do not hesitate to contact us by email or by phone. All the staff and I wish you a great day ! Best regards, Roland Wang

"Small, Stylish, Great AC, with a couple of negatives....."

4
08/07/2018

Buddy and I booked this place the night before we planned to stay there, we chose the two twin option. Upon arriving, clerk confirmed the two twins and sent us to the room. Surprise, only one bed. I went down to talk to clerk, and he informed me that was the only room left (seemed odd since he told me it was two t\\wins before I even asked about. it). So we did not start off on the right foot. The room itself was small, but very tastefully done. Toilet was separate from the bathroom which was helpful in this small of the room. This was one of the few rooms during our 3 week trip that allowed us to get the AC to a comfortable temperature. Location- a bit detached separated from the main parts of tourist Paris. However, it did allow for a 20 minute walk to the Arc De Triumph that was pretty much a straight shot, which also put you on the Champ DeElysses. There were some nice cafes right around the corner as well. The elevator was extremely small. I fit in it with one bag on the way up, but I swore not to take it again. It was small and hot, I just used it to take my bag down as I walked down the steps the next morning. I arranged with the staff to arrange a car for the airport the next day. The car was late, supposedly help up by traffic (when isn't there traffic there). Hotel then arranged another car for me, which arrived about 40 minutes after the scheduled time. I have no idea how the hotel/car service relationship works, but if hotel gets some sort of payment for arranging the service, they really need to choose better. All of that being said, I recommend the room, but when you arrange for twin beds, and the site lets you book them, that type of room should be available, and if it isn't, the hotel should comp. you free breakfast, or some other type of amenity,

Roland W, Hotel Manager at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear DandyDonll, First of all, we would like to thank you for your warm feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** for your stay in Paris. Indeed, we renovated the hotel recently and during the refurbishment, we reflected on the comfort and decoration that were the focus of our concerns and we are thankful that you loved that. Concerning the elevator, it is pretty small but very functional and practical, and it will be refurbish at the beginning of the next stay. Thank you for recommending our hotel and we hope to see you again for a next stay, otherwise do not hesitate to contact us by email or by phone if you need any information. Best regards and we wish you a very good day ! Roland Wang

"Stay in paris"

5
15/06/2018

Really good hotel, the staff goes the extra mile to ensure your stay is fun and smooth. We were stuck for tickets and thr staff helped us out with no bother. Their detail and knowledge of Paris is also second to none. 5 stars! Would really recommend!!

Roland W, Hotel Manager at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear guest, First of all, we would like to thank you for your nice feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. We are glad that you enjoyed the facilities of the hotel and also the members of the staff. We try every day to offer to our guests our maximum potential to provide the best service quality and we are thankful that you were sensitive to all the attentions. Thank you for recommending us to everyone and we hope to have the chance to see you again for a next stay. We will try to offer you a superior experience. Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Best regards and we wish you a great day ! Roland Wang

"A welcoming and very comfortable chic boutique "

5
04/06/2018

I'm so happy and satisfied with my stay that I've decided to compose my review even before my checkout. Paris is notorious for over priced minuscule boxed motels with terrible beds and decor. I was very fortunate to stumble upon this property and what attracted me most were the high ratings. As soon as you walk into the lobby you can feel the essence of Paris in this chic, boutique style hotel/reception. Sandy the receptionist has really made sure my stay has been extremely welcoming/comfortable . Sandy is friendly, thoughtful, speaks perfect English/French, works with her guests with whatever needs their might be and not once made me feel like I was ever asking for too much. Even if the lobby she'll ask if I need anything or city map, she really increased the star level of the experience. Thank you! All the decor is a lovely chic motif. My own room appears out of an apartment in a style magazine for a room in Paris with the walls all lined in a velvety blue. Everywhere you walk the smells throughout the rooms and hotel are a fragrant clean smell. There is a working lift/AC. You can also open a window if you prefer. The bathrooms have showers and are spotless. The beds are very comfy and cater to those who prefer soft or firmer mattress, like Goldie Locks, it's just right. You have the option for breakfast in the small cafe downstairs whether buffet or an express. A metro is close by. The blackout curtains ensure a great nights rest. Flat screen tv with CNN in English is always a plus on top of the coffee/tea kettle, safe a mini fridge. I am most impressed with the renovated decor as everything feels new and clean. Please bare in mind that this is Paris with buildings over 100s of years old and real estate sky rocketing. The only downsize for some will be the potential size of the room/hotel which you can see online. The elevator is also quite small but as long as you can lift your heavy luggage it shouldn't matter! Think chic, intimate boutique style, newly renovated with lovely and helpful staff and voila you're in Paris! ??

Roland W, Hotel Manager at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Mrs. LOPEZ, All my team and I would like to thank you for your lovely review during your stay in our hotel ! We're delighted to note you had a lovely experience in our hotel, conveniently set in Paris, nearby Pereire and Wagram metro stations plus RER C and bus line. We're within walking distance from Champs-Élysées and Arc de Triomphe. Our safe and attractive neighbourhood abounds with upscale restaurants and cafes. Your positive feedback about your room's comfort and quietness is genuinely appreciated. Your compliment about the good quality of service and reception will be passed on to the whole team. Thanks for your excellent rating. We look froward to welcoming you once again ! Best regards and we wish you an amazing day ! Roland Wang

"A good vzlue for money hotel."

5
25/05/2018

We only stayed one night in this hotel as a precursor to a flight to Morocco. It proved to be perfect for our requirements, being clean, good value and with good beds. It was a little on the 'back of beyond' side, but did have good links to the city centre by way of the RER, Metro and Buses. All in all a pleasant, but short stay and a hotel that I can recommend.

Roland W, Hotel Manager at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Guest, Thanks for this review concerning your visit to Best Western Plus de Neuville Arc de Triomphe****. We are glad to read that the cleanliness and the comfort of your room met your expectations. Thanks for your mention of the public transportation. Indeed, we are pleased you took full advantage of our fabulous location in the Pereire district, one of the best spots of the city with the Arc de Triomphe, Champs Elysées and the Parisian Golden Triangle nearby. Please note that we offer larger ones in the higher categories. Don't hesitate to specify your choice next time. We all do look forward to the pleasure of welcoming you back on a future stay. Best regards, Roland Wang

"Nice Hotel and Friendly Staff"

5
21/05/2018

This was my first time in Paris and I stayed at the hotel for the weekend (May 11-14). I arrived in the evening and met two people at the reception. One of them was the Manager (Roland) who upgraded my room for free. The hotel is in a quiet part of the city (which was a plus for me) with a lot of restaurants and a Metro close by. The room was always clean when I got back from touring the city. I would stay at the hotel again when I'm in Paris. MERCI !!!!! Aminat (USA)

Roland W, Hotel Manager at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Mrs. Aminat, First of all, we would like to thank you for your lovely comment about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. We are glad to read that the cleanliness of your room met your expectations. Thanks for your mention of the upgrade and it was a pleasure. We are pleased you took full advantage of our fabulous location in the Pereire district, one of the best spots of the city with the Arc de Triomphe, Champs Elysées and the Parisian Golden Triangle nearby. We all do look forward to the pleasure of welcoming you back on a future stay. Best regards, Roland Wang

"Beautiful stay for our first time visit to Paris"

5
12/05/2018

This hotel was very nice for our 4 night stay. It was my boyfriend's birthday and although our room was small it was still very comfortable for two people. The elevator was one of the tiniest I've ever seen but because the hotel is more of a small boutique one, it never posed a problem. The staff we encountered were all very friendly and helpful, unfortunately I don't remember anyone's name specifically. The location wasn't bad, the train/bus stations are in very close proximity. We didn't utilize the breakfast buffet until the day we checked out and it was pretty decent. All in all we had a very pleasant stay and would definitely stay there again.

Roland W, Hotel Manager at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Mrs. Carmita W., First of all, we would like to thank you for your sweet feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. We are pleased your found our location convenient. As you noticed, we enjoy a prime position in the peaceful Pereire district, near transportation, restaurants and must-see attractions. Thanks for mentioning the site's beauty and safety. We are happy you like the staff and the breakfast. We look forward to welcoming you again. Best regards, Roland Wang

"Amazing!! I will stay here anytime and I would recommend you do too!!"

5
03/05/2018

The best place to stay in Paris, super friendly staff, great location, great breakfast. One of my favorite stays in Europe. Special thanks to Sandy in the front desk. She is the best! Within walking distance to the Meteo, RER and The Arc de Triomphe. Nice shops and restaurants in the area and mini markets minutes away by foot. If you drive there you can even get a discounted rate at a nearby parking garage.

Roland W, Hotel Manager at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Pachon888, Firstly, thank you very much for your beautiful comment concerning our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris and we are glad to know that we met your expectations, which means a lot for us. Indeed, we are truly thankful that you loved the hotel, his location, the breakfast and the members of the staff. Beyond the guest satisfaction, it is a real pleasure for us to welcome each guest and to make each stay special with the feeling of "Home Sweet Home". About the parking and as you said, you have a parking garage that you can park your car and you will get a discount if you are from the hotel. Thank you again for your kind and sweet feedback and we hope to have the opportunity to see you again for a next stay ! Otherwise, we stay at your disposal for any question that you might have, do not hesitate to contact us by email or by phone. Best regards and have a great and beautiful day ! Roland Wang

"Lovely place home from home"

5
02/05/2018

This hotel is a hme from home, a lovely place with extremely kind and helpful staff. We enjoyed fine breakfast, clean rooms and a cosy atmosphere. Very close to public service and shoppiing facilities.Travelling with a baby was very easy.

Roland W, Hotel Manager at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear sabine323, First of all, we would like to thank you for your lovely feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. Indeed, all my team and I are thankful that you loved your stay with us and to know that everything was perfect for you. We try every day to make every stay special and unique, from the cleaning (housekeepers), the breakfast (breakfast ladies) to the front desk (front desk members). We appreciate a lot the meaning of the "Home from Home" because it is really the atmosphere that we want and that we try every day to make for the hotel, the concept of "Home Sweet Home". We hope to have the chance to see you again for a next stay for a superior experience and until then, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Best regards and we wish you a beautiful and sunny day ! Roland Wang

"Absolutely Brilliant Hotel!"

5
16/04/2018

Booked in January 2018 for a 3 night break at the beginning of April. Breakfast was included in the price of the room, and was very, very reasonable. The room was absolutely lovely - very clean, cosy and there was a fantastic range of food and drink in the mini bar. Bed was very comfy and slept fantastically all three nights. Breakfast was good quality - range of cereals, pastries, cold meats, cheeses and hot products. Location - very good location if you do not mind travelling to the city centre by Metro Staff & service - Without a doubt the friendliest, most helpful and nicest members of staff I have ever come across. The service was outstanding and no task was too troublesome. Cannot wait to visit again!

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear TMPH95, First of all, we would like to thank you for your lovely comment about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. Indeed, we are thrilled to read you had a lovely time among us and we are pleased that you appreciated the high standards and quality service which we strive to uphold. It is also a great delight for us to note your room suited you notably in terms of comfort, space, modern amenities, cleanliness and decoration. Your touching words about the good quality of service and reception are truly valued. We will share them with the whole team. Thank you for your excellent rating and we hope to have the chance to see you for a next stay in Paris and we will try to offer you a superior experience. Otherwise, we stay at your disposal for any question that you might have. Best regards and we wish you a great day ! Roland Wang

"Cozy, cute, and comfortable!"

5
01/04/2018

My friend and I enjoyed our weeklong stay very much! In fact, she decided to stay a few more nights and the hotel was able to accommodate her. The staff were all very warm, welcoming, and helpful. The hotel is centrally located, near a little park and the Metro and RER, so you can get to anywhere you want to go in Paris. The rooms were small and cozy, but very comfortable. The shower was great, even without washcloths--just turn to your desired temp and relax on the shower seat. The dining room was the perfect place to plan your day while enjoying your morning coffee and breakfast. The elevator was probably the tiniest I've ever seen, but that was part of the charm of our stay. Overall, wonderful hotel. If you are ever in Paris, stay here.

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Maia6mojo, First of all, we would like to thank you for your lovely feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. We are glad that you enjoyed all the facilities of the hotel and the staff. Indeed, we try every day to offer to our guests the best quality service and we appreciate that you are sensitive to all our efforts. Once again, thank you soooo much for your amazing comment and we wish you to have the pleasure to see you again for a next stay and we will try to offer you a superior experience. Otherwise, we stay at your disposal for any question or request, do not hesitate to contact us by email or by phone. Best regards, Roland Wang

"Beautiful Quaint Hotel with Convenience"

5
20/03/2018

We stayed at this hotel for a week with another couple for our trip to Paris. It's conveniently located to the RER, Metro and several bus lines. This was a plus for us as we often stayed out late and always had an option to get back safely. The staff was amazing and very accommodating. We Americans bathe with face towels (not hand towels or our hands :;) and though that wasn't a custom in French hotels, they were able to give us some type of face towel to use! We truly enjoyed our stay there and would recommend it to anyone!

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Charnetta B., First of all, we would like to thank you for your nice feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. We are glad that you enjoyed the facilities of the hotel and also the members of the staff. We try every day to offer to our guests our maximum potential to provide the best service quality and we are thankful that you were sensitive to all the attentions. Thank you for recommending us to everyone and we hope to have the chance to see you again for a next stay. We will try to offer you a superior experience. Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Best regards and we wish you a great day ! Roland Wang

"Great hotel for the price of Airbnb"

5
17/03/2018

Book this hotel early - it is not large, and you can get better prices in advance. We booked in December for March, and our friends would have paid almost double when they tried to book in February. Unless you are more than 2 people, using Airbnb was not cost effective - for only a few dollars difference, you will enjoy staying at this hotel. A summary of the features: - Fantastic, helpful staff. - Clean, but small rooms and bathrooms. Small refrigerator and safe in the room. - Well located - near the Perriera and Wagram Metro stations. Near the Perriera RER (train station). - A few minutes walk from a Franprix (grocery store) and Boulangerie (bakery). - A few minutes walk to several restaurants - 15 minutes walk from the L'Arche de Triomphe. We had a bad experience with the airport shuttle on the return trip - they were 30+ minutes late - so Uber comes to mind... To summarize - stay here for your Parisian experience.

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Monty S., First of all, we would like to thank you for your nice and supportive comment about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. Indeed, we try every day to offer the best experience for our guests with a nice and helpful staff and we are really glad that you appreciated this fact. You are right, we are very near from the Pereire and Wagram metro stations and you have plenty of grocery stores and good restaurants all around the hotel. Nevertheless, we feel really sorry concerning the misadventure about the Airport shuttle on the return trip... It was an external service of the hotel but we hope to have the chance to see you for a next stay and we will try to offer you a superior and better experience. Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Best regards and have a great day ! Roland Wang

"Over & beyond in Paris!!"

5
15/03/2018

This hotel was an excellent & perfect compliment to our stay in Paris! The staff members are amazing, each provided an experience that went beyond the basic customer service of a hotel. Both Abrahams were excellent hosts & representatives of the Best Western Plus brand!! Another staff provided individual attention in helping us with navigating the city & even provided us with an umbrella when the forecast predicted rain. The cost of our stay was reasonable & comparable to other hotels. The hotel provided an intimate setting, attention to detail is second to none. Finished with a wonderful view of the location and our window opened up to cool city air. The hotel was very clean, excellent housekeeping services, very clean bathroom, plush towels, wonderful rain shower, comfortable bed & clean plush pillows & bedding. Location is central, near to metro & bus. We travelled the entire city for 3 days our our total stay via train!! Location is close by major city & tourist attractions, Eiffel tower, arch de triomphe, local restaurants, grocery stores and outdoor markets. Location is within a really nice community & pretty safe & easy to navigate. My partner & I had a wonderful experience at this hotel!! Thank you all so much for making our stay in Paris amazing and most memorable!!

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear SpanishNeedle, First of all, my team and I would like to thank you for your fantastic comment about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. We really appreciate your feedback concerning the staff, the cleanliness and the location of the hotel. We try every day to offer the best customer service to our guests and we are grateful for your warm and sweet message. We hope to have the chance and the opportunity to see you again for a next stay and we will try to provide you a superior experience. Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Once again, thank you very very much for your lovely comment. Best regards and we wish you a great day, Roland Wang

"Fantastic stay"

5
07/03/2018

Hotel is very convenient located, 2 min away from Metro and RER station. Rooms are big enough, very clean, pretty and have everything you need. Staff is very nice and helpful. I would definitely come back and recomend anyone to stay here.

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Celia E., Firstly, we would like to thank you for your sweet comment about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. We are happy to read that you had a fantastic stay with us ! Indeed, we try everyday to do the best for our guests and we are thankful that you were sensitive and that you appreciated the cleaninf of the room and the staff. We hope to have the chance to see you again for a next stay and we will try to offer you a superior experience. Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Thank you again for your lovely feedback and we wish you an amazing day ! Best regards, Roland Wang

"great service."

5
27/02/2018

staff was very helpful and friendly! front desk answered any of my questions and provided helpful tips. location was near metro and small shops. if I ever go visit Paris again I will be certainly staying here again!

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear, First of all, we would like to thank you for your lovely feedback about your stay in our hotel Best Western Plus de Neuville Arc de Triomphe**** in Paris. My team and I are very grateful for your nice comment concerning the helpful and friendly staff. We try everyday to make every stay of our guests unique with good memories. We hope to have the chance to see you again for a next stay and we will try to provide you a superior experience. Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Thank you again for your sweet comment and we wish you a great day ! Best regards, Roland Wang

"Lovely hotel "

5
25/01/2018

The hotel was about a 5 minute walk from the metro. There was a supermarket, and nice restaurants nearby. The room is small but it was perfect for two people. The staff was wonderful and tried to help us with anything we needed. I'm glad we stayed in this hotel.

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Melissa T., First of all, we would like to thank you for your lovely comment about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. Indeed, the Subway station is about 5 minutes from the hotel by foot and there were plenty supermarkets and nice restaurants nearby. We are grateful to read that you spent an amazing time with us and that you liked the room and the staff. We hope to have the opportunity to see you again for a next stay and we will try to offer you a superior experience. Otherwise, we stay at your disposal for any question or request, do not hesitate to contact us by email or by phone. Best regards, Roland Wang

"Lovely well situated hotel"

5
08/01/2018

Hotel rooms and bathrooms were spacious enough. Beds were comfortable. Very clean and well maintained. Would definitely recommend this hotel. Close to a number of restaurants and within walking distance of Arc de Triomphe. Tiny lift!

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Cindy G., First of all, we would like to thank you for your amazing feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** for your stay with us in Paris. We are thankful to read that we meet your expectations during your stay and that you liked the hotel and his area. Indeed, all around the hotel, you can find a lot of very good restaurants and bars and overall, there are the public transportations very near by. The Arc de Triomphe is very near from the hotel, from 10 to 15 minutes by foot. Do not hesitate to contact us if you decide to come back in Paris, we will try to provide you a superior experience. Thank you again for your comment and we wish you a great day ! Best regards, Roland Wang

"Wonderful boutique hotel & amazing staff!"

5
29/12/2017

My daughter and I had a wonderful stay here. The hotel is clean, charming and the staff is phenomenal! We ran into a struggle while shopping and were pickpocketed. Khadija one of the managers immediately went into action to help us connect with police and arranged taxis as well. We had a quick resolution and were able to get on with our plans. Breakfast was good, and the service from Ibrihima and Sandy was top notch! We felt well taken care of throughout our entire stay. The hotel is close to grocery stores, bakeries and dining. We also found it very easy to reach the metro as well. We can not wait to return to Paris and we know exactly where we will be staying!

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Kim S., First of all, we would like to thank you for your wonderful review about your stay in our hotel Best Western Plus de Neuville Arc de Triomphe**** and we are glad to read that you and your daughter had a lovely stay with us ! Indeed, all the members of the staff work daily so that our customers spend excellent stays in the hotel because the guests satisfaction is very important to us. And we try as best as we can to assist and help all our guests for anything. Thank you very much for your feedback concerning the cleaning and the charm of the hotel. It is a newly renovated hotel and we put all our heart to make it modern and cosy, with an authentic atmosphere. We are delighted that you enjoyed the breakfast because we offer the best products and we think to improve it further every day. Thank you again for your very sweet review and we hope to see you again for a next stay and we will try to offer you a superior experience ! Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. We wish you a Happy New Year and all our best wishes for you and your loved ones ! Best regards, Roland Wang

"Great place to stay"

5
25/12/2017

I am pretty late in writing this review as I stayed in this location in August last year, but i had to mention how much of a great staff they had, including Abraham & I'm sorry I do not remember everyone else's name. The location of the hotel was also great because it was quiet and peaceful and is close to the RER and Metro stations and there are a few restaurants within walking distance, as well as the Arc which is about a 20 minute walk. Overall, it is a great place and a quiet area and I would definitely love staying here again.

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear David C., Firstly, we would like to thank you very much for your fantastic review about your stay in August in our hotel Best Western Plus de Neuville Arc de Triomphe**** in Paris and we are pleased to read that you appreciated the members of the staff. Indeed, we are trying everyday to offer to our guests the greatest stays because the guests satisfaction is very important to us. We do our job out of love for customer relations and meeting people from all over the world because for us, each guest is unique. The hotel is located in a quiet and chic area of Paris although it is very close to the Arc de Triomphe and all the monuments of Paris. The metro station and the RER are also very close from the Hotel and there are many good restaurants and supermarkets all around. We hope to have the chance and the opportunity to see you again for a next stay in Paris and to offer you a superior experience with us ! Until then, we wish you a Happy New Year and all our best wishes for you and your loved ones. We stay at your disposal for any question, do not hesitate to contact us by email or by phone. Best regards, Roland Wang

"Marky's Birthday Bash"

4
19/12/2017

This hotel is in a quiet spot away from the hustle. You are located circa 12 minutes walk from the Arc de Triomphe. The hotel is lovely as are the staff. We were here for my birthday and they made our stay even more special. So attentive, well mannered all. A credit to the hotel and the Best Western chain. Eating is limited around general vicinity of the hotel, but you are within striking distance of many areas. A+

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear nissanjuke1, First of all, we would like to thank you for your lovely comment about your stay in our hotel Best Western Plus de Neuville Arc de Triomphe**** and we are delighted to read that you spent such an amazing time with us. Indeed, thank you very much for your words concerning the staff and the hotel, we do our best everyday to make each stay something special and wonderful, specially when it comes to an event. And we would like to wish you a Happy Birthday again ! We hope to have the chance to see you again for a next stay and we will try to provide you a superior experience ! Otherwise, do not hesitate to contact us by email or by phone. My team and I would like to wish you a Merry Christmas and a Happy New Year to you and to all your loved ones ! Best regards, Roland Wang

"Wonderful stay"

5
18/12/2017

Great hotel. Friendly, helpful staff who also spoke very good English as a nice bonus. Clean, warming atmosphere and the breakfast in bed option is brilliant. 2/3 minute walk from train station so very easy to get to and from all of the popular attractions. Restaurants also just as close if you want to eat locally.

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Michael G., Firstly, it was a pleasure to have you with us during your stay in Paris and we are pleased to read that you spent an amazing time at the Best Western Plus de Neuville Arc de Triomphe****. We really appreciate that you enjoyed from the staff members who are friendly, helpful and speaking English fluently, to the room and all the services of the hotel. Indeed, the Subway station is very near from the hotel (2/3 minutes by foot) and plenty restaurants all around. We hope to have the chance to see you for a next stay in Paris and to offer you a superior experience. Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. All the Best Western Plus de Neuville Arc de Triomphe**** team joins me in wishing you a Merry Chrismtas and a Happy New Year to you and all your loved ones ! Best regards, Roland Wang

"Marvelous stay"

5
16/12/2017

I want to thank Kadisha and especially Abraham for assisting with a last minute request. The staff if phenomenal and the overall quality is excellent. I will recommend it to friends and family and will stay there again. Thank you again Abraham.

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Leonardo F., First of all, we would like to thank you for your sweet and lovely feedback about our stay in our hotel Best Western Plus de Neuville Arc de Triomphe**** and we are pleased to read that you spent an amazing time with us. Indeed, all the members of the staff do the best that they can to make every guests' stays something special and wonderful. And it is a pleasure to read that you have been sensitive to our hospitality and professionalism. Khadija and Ibrahima are touched by your warm comment that goes straight to their heart and they also wanted to thank you. We hope to have the opportunity to see you again for a next stay and we will try to provide you a superior experience ! Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. The Best Western Plus de Neuville Arc de Triomphe**** sends their best wishes for Christmas to you and all your family ! Best regards and hope see you soon ! Roland Wang

"Lovely boutique hotel"

4
25/11/2017

I love my short stint in this hotel. The staff (Khatija) was very genuinely helpful and resourceful in assisting us with the route in Paris. The room, though small, has a lovely view of the street and i love the look and feel on the room. Very local and smells great too! The shower was amazing and is the best part of the room. Location wise, it is centrally located with a train station nearly. Highly recommended for couples only as the flooring was steep and the lift was small and not handy for small children.

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Nippy2013, Khadija joins me to thank you for your sweet feedback about our stay in our hotel Best Western Plus de Neuville Arc de Triomphe**** in Paris and we are pleased to read that you loved the hotel in general and the staff, genuinely helpful and very sensitive to the customer care. The lift is small but very functionnal and safe. The size and the decoration is corresponding to the old fashioned style of Paris and it allows to create an authentic atsmophere. We really hope to gave the chance to see you for a next stay and we will do our best to provide you a better experience, a superior experience. We stay at your disposal if you have any request or question, do not hesitate to contact us by email or by phone. We wish you a Merry Christmas and a great day ! Best regards, Roland Wang

"A quiet Paris stay"

5
13/11/2017

We loved our stay at the Best Western Plus de Neuville - it was a gorgeous boutique hotel in a quiet and nice neighbourhood. The room we originally were checked into hadn't been cleaned but we were quickly switched into a new room. The bathroom was amazing - the shower was really nice and the towels were so fluffy. The metro and RER were just a short walk away making this hotel really convenient for enjoying Paris. Would definitely stay again!

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Steven T, Firstly, thank you for your lovely comment about your stay in our hotel Best Western Plus de Neuville Arc de Triomphe**** in Paris. We are grateful that you loved our hotel, from the neighbourhood to the decoration, and the staff, helpful and professional. Indeed, we are trying every day to meet the expectations of our guests because the satisfaction of our clients is very important to us. And we would like to apologize for giving you a room which hadn't been cleaned in a first place. We would like to thank you again for your understanding and for your very sweet feedback and we hope to have the chance to see you again for a next stay and we will try to offer you a superior experience. Otherwise, we stay at your disposal for any question or request, do not hesitate to contact us by email or by phone. We wish you a Merry Christmas and a great day ! Best regards, Roland Wang

"Three Days in Paris"

5
19/10/2017

Small boutique hotel (28 rooms), newely renovated, very clean and well appointed. Breakfast was well prepared and plentiful. Comfortable beds, quiet location and excellent Italian restaurant around the corner. Other restaurents within a five minute walk as well as two nearby Metro stations. Staff went out of their way to assist in planning and booking activities.

"Awesome value in Paris"

5
15/10/2017

This was the top rated Best Western in Paris and the best value. We upgraded to the larger best and found the room perfect. Clean and comfy, smaller than what you might be used to in the US. The bathroom looked updated and the shower was awesome. Great shower head and water pressure, as well as hot water. The staff here were all so nice. English speaking. They went abov and beyond to qssist us with suggestions for markets around the area, directions, instructions for using th local metro station, shuttle service to the airport. Can't say enough good things. 24/7 front desk, so the hotel front doors are never locked. Breakfast service avaliable, bar, and helpful staff. Guest bathrooms in the lower floor were clean and looked new. Originally we were worried about being farther away from the center of Paris attractions, but we found between the metro, uber or cabs, and walking - we were within a stones throw of almost eveything. 20 min walks to Alexander bridge let you see the Eiffel tower, several museums, the arc, and all the shopping of champ elysees. We also walked from Montmontra, which was our favorite area of Paris. Great Hotel stay and would suggest to friends and family.

"Best Western Plus de Neuville Arc de Triomphe very enjoyable stay"

5
12/09/2017

Best Western Plus de Neuville Arc de Triomphe booked for a short stay in Paris to see the sights. Not dis-appointed Free Wi-Fi. All clean and modern with all the facilities we needed. staff very helpful in booking taxi's and giving written instructions to show taxi divers if required. Managed to Eiffel Tower, Arc de Triumphe, river Seine trips etc all within reasonable walking distance as well. Would recommend to anyone. 5 stars on all aspects but can't get them to fill in?

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear M. Darn Burk, First of all, we would like to thank you for your lovely feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** for your stay in Paris. We are very happy to read that you enjoyed your stay with us and that you spent such an amazing time with us. The staff is at your disposal for any assistance or good advices for pretty everything and the satisfaction of our guests is one of our most important concerns. Concerning the wifi, we have the fiber and it is very strong and very fast. We hope to have the opportunity to see you again for a next stay and we will try to provide you a superior experience ! Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Best regards, Roland Wang

"Stay in Paris without the noise of the city"

5
12/09/2017

This hotel is wonderfully located. Only a few blocks from the metro and a dozen shops, boulangeries, and cafes, and yet a very nice quiet stay. The staff were incredibly friendly and accommodating (we arrived early, but they were able to get us into a room anyway, though they will hold your luggage if no room is available). The room was clean and the bed, though labeled as a double, was about the size of our queen size at home and super comfy. Additional pluses, wifi and air conditioning. Only negative, breakfast is an extra fee (not uncommon in Paris), but they do have complementary coffee and tea in room. 10/10 would stay here again.

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Sonja G, Firstly, we would like to thank you for your sweet feedback about our hotel Best Western Plus de Neuville**** during your stay in Paris. Indeed, we are very grateful that you enjoyed your stay and that you spent such an amazing time with us. We are happy that you loved the room and the comfort. Concerning the breakfast, you have two types of offer, one with breakfast included and an another one without. Do not hesitate for a next stay to call us to make your reservation directly and we will offer you a preferential rate. Thank you again Sonja for your very nice comment and we hope to have the opportunity to see you for a next stay ! Until then, have a great day and do not hesitate to contact us if you have any question. Best regards, Roland Wang

"A truly wonderful experience - first-class hotel and staff!"

5
03/09/2017

The location of this hotel is so peaceful and convenient - just minutes walk away from the metro and RER stations and some wonderful bars and bistros. A steady 30 minute walk through beautiful streets and a delightful garden also brings you to the Arc de Triumph. Our room was spotless and beautifully presented. The facilities were extremely high quality - the shower was amazing and literally 'drenched' you, the pillows were like sinking your head into fluffy clouds, and the breakfast in bed we treated ourselves to was sheer luxury. Staying on the top floor we also had an amazing view of Paris' skyline, and to see the sunset and sunrise from our huge windows was a wonderful experience. Practical facilities like air conditioning and wifi in the room were also very reliable. The overall unique selling point of this hotel however is the thoughtful, polite and very professional staff. Sandy and her colleagues really add to the first-class experience. It is very rare that every aspect of a hotel stay is faultless, but here at Hotel de Neuville, they have got the 'magic' ingredients just right! Thank you for helping me make mum's birthday celebrations extra special! Will certainly return on our next Paris visit.

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Emma, First of all, all the team and I would like to thank you for your sweet and warm feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. We are really grateful that you enjoyed your stay with us and everything was perfect for your mother's birthday celebrations. Indeed, it was very important for us that we met your expectations because the satisfaction of our guests is one of our important concerns. We are happy that you loved the room and all the facilities that we have at the hotel and we hope to have the chance to see you again to do even better ! Thank you again for your comment which touches us right to the heart. Best regards and we wish you a great day ! Roland Wang

"Quiet, clean, beautiful and awesome staff"

5
29/07/2017

We thoroughly enjoyed this wonderful gem. From the moment we walked in the door, we were made to feel welcome. We arrived early, so our luggage was stored and later taken to our room. We were given great instructions on how to get around on the trains, where local restaurants were etc and enjoyed our day in Paris. We came back to discover a lovely room with great wifi, air conditioning that was fabulous, a cute Juliette balcony and quiet ambiance. We had a nice breakfast in the morning and enjoyed chatting with the staff and owner. Highly recommend, lovely neighbourhood, short train ride to Eiffel Tower and tourist areas.. quiet, clean, friendly and quaint. Awesome staff and the renos are well done. Room was small but well thought out in design. Shower in our bathroom was marvellous. Thanks for such a wonderful stay. We will come back!

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear dhwirch, Firstly, we would like to thank you for your wonderful feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** and we are really glad that you had such an amazing stay with us ! Indeed, the hotel is located in a very lovely area of Paris, near from the Arc de Triomphe and the Champs Elysées Avenue. Metro station near by and plenty good restaurants all around. We are really happy to read that you enjoyed the room and thank you for your feedback concerning the staff. They are trying every day to make every stay special for our guests because the guest relationship is very important to us. We hope to see you again very soon and try to do better and provide you a superior experience. Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Thank you one more time for your really sweet comment and my team and I wish you a great day ! Best regards, Roland Wang

"Beautiful, practical and well located."

5
19/07/2017

We staid here for the first few nights of our honeymoon and the wifi works great and they have markets nearby, so you can shop for food or whatever else you need. It's steps away from the metro station, and 20 minutes walking distance from the Arc de Triomphe. Supremely well located and in a very beautiful neighborhood =)

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Paulina V, First of all, we would like to thank you very much for your great positive feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** during your stay in Paris. We are grateful to read that you had an amazing stay with us. Congratulations again and we are thankful that you trusted in us for your honeymoon. Indeed, the wifi is fiber and it works really great. There also are a lot of very tasty restaurants all around the hotel, located to a very sweet neighborhood. Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. And if you decide to come back in Paris for a next stay, be sure that we will do everything to privode you a superior experience. Me and all the staff wish you a very good day ! Best regards, Roland Wang

"excellent hotel"

5
18/07/2017

Excellent hotel in nice quiet area outside of city. Lovely comfy beds and all amenities catered for in rooms. Recently refurbished and very tastefully done. Not far from restaurants and bars. Metro only a few minutes walk. Highly recemmended and wouldn't hesitate to stay here again if in Paris

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear vonny, First of all, we would like to thank you for your warm feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** for your stay with us in Paris. We are thankful to read that we meet your expectations during your stay and that you liked the hotel and his area. Indeed, all around the hotel, you can find a lot of very good restaurants and bars and overall, there are the public transportations very near by. The Arc de Triomphe is very near from the hotel, from 10 to 15 minutes by foot. Thank you very much for recommending our hotel recently refurbished. Do not hesitate to contact us if you decide to come back in Paris, we will try to provide you a superior experience. Thank you again for your comment and we wish you a great day ! Best regards, Roland Wang

"Very nice hotel "

5
25/06/2017

It was my first time to stay at this hotel. Before checking in, I didn't know what to expect but turned out we really like it. We had a group of people stayed at this hotel. The location is very convenient; closed to RER C and many nice restaurants in walkable distance. Staffs were very nice and friendly. Breakfast was OK. Room is very clean and comfortable. I will stay there again!

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear immuntox, Firstly, we would like to thank you for your nice comment about our hotel Best Western Plus de Neuville Arc de Triomphe**** and we are grateful to read that you had a wonderful stay with us. Indeed, we try to reach the expectations of every guests because that means a lot to us and we are very happy to know that you liked the hotel and the staff. We really hope to have the chance to see you again for a next stay and to provide you a superior experience. Otherwise, we stay at your disposal for any request, do not hesitate to contact us by email or by phone. My team and I wish you a very good day ! Best regards, Roland Wang

"Amazing staff"

5
25/05/2017

The staff here were the best. The took the time to visit with us and share history and ways to get around Paris. Our room was clean and quiet on the first floor. We had a window that opened up to the court yard. The morning breakfast was extra but worth it. It was a great spread and i really enjoyed the crepes. The fabulous staff was worth it.

Roland W, Responsable relations clients at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Kristi H, First of all, we would like to thank you for your very sweet feedback about our hotel Best Western Plus de Neuville Arc de Triomphe**** for your stay in Paris. We are grateful that you enjoyed your stay with us and that you appreciated the staff and the hotel. Indeed, we try everyday to improve our services because the guest satisfaction is very important to us. We hope to have the chance to see you again for a next stay and we will show you all the newest places that you will have to go in Paris. Thank you again for your nice comment and we wish you a great day ! Best regards, Roland Wang

"Great hotel to stay, relatively close to the conference center!"

5
03/05/2017

Nice smaller hotel on a good and silent location. RER station across the street (you need to go around the corner really to get there). Breakfast for 15 euros worth the money, express available for 7 euros. Good restaurants in the neighbourhood, Le Comptoir D'Alphonse in the nearby roundabout with warmth recommended!

Roland W, Responsable relations publiques at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear 722jeroen, Firstly, all the staff of the Best Western de Neuville**** would like to thank you for your lovely feedback concerning your stay in Paris. Indeed, the are really thankful to hear that you had an amazing stay with us and that you loved the atmosphere and the spirit of our Boutique Hotel and his location. We are very close to the metro station and bus stops and easy to reach every place and monument of Paris. Near by, you also can find plenty of good restaurants and all the staff is available to suggest you all recommendations. And for the breakfast, we are very glad that you enjoyed it, we do our best every single day to improve our buffet and to offer to our guests fresh and quality products. We would like to thank you again for your comment 722jeroen and we hope to have the chance to see you again for a next stay, do not hesitate to contact us if you need more details or informations, we stay at your disposal by email or by phone. Best regards and have a great day ! Roland Wang

"Terrible hotel,"

1
18/04/2017

We ordered taxi to the airport, made it clear to be on time, didn't come on time, waited for 10 minutes, the taxi driver informed he had to go somewhere else to pick up another passenger, we informed him to go direct to the airport otherwise we will miss the flight but refused, after heavy fighting and screaming we decided to take the train, The staff of the hotel couldn't speak English at all, couldn't regulate the temperature in the room.

Roland W, Responsable relations publiques at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear Mr. HANS, We are really sorry to hear that you had a bad experience with the shuttle service but you have to know that you have to anticipate your departure and you have to be aware that the shuttle service has to pick up other passengers in other hotels before the direct departure for the airport. All of our staff speak english very well and all of them are also aware of this fact and have to explain you how it works. The shuttle service has a schedule and the shuttle company knows, anticipates and offers the safety to our guests of having their flight on time. You have no reason to worry about. Once again, we are truly sorry for the inconvenience with the airport shuttle service and we will back to the manager of the shuttle company. Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Best regards, Roland Wang

"Great Service"

4
03/04/2017

First time in Paris and first time at a Best Western, Thoroughly enjoyed my stay at De Neuville, staff were always friendly and helpful. Rooms were nice and the en suite was amazing. Bed was comfy. Would recommend this hotel to anyone interested in the area.

Roland W, Responsable relations publiques at Best Western Plus de Neuville Arc de Triomphe, responded to this review
Dear arxarDanC, Firstly, we are glad to read that you had an amazing stay with us during your stay in our hotel Best Western de Neuville**** in Paris. Indeed, thank you very much for your lovely feedback about our staff and our rooms, newly renovated and very comfortable. We do our best every day to offer to our guest the best service quality and we are thankful that you appreciate the efforts. We hope to have the chance to see you soon for a next stay and we will try to offer you a superior experience. However, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Kind regards and have a great day ! Roland Wang

"Cozy hotel in a nice locality"

4
02/04/2017

The hotel is undergoing renovation right now, but it didn't disturb us since we were out in the streets of Paris during the day. The staff is very friendly and helpful and make every effort to help. The hotel is a mere 5 minute walk from the metro and bus stops and is well connected to anywhere in Paris. It's in a nice neighborhood, with lots of cafes and bistros and one supermarket around. The room is a bit on the smaller side, but I'm assuming that's normal for Paris. The bathroom is modern and adequate. The only complaint I have is that the double bed was actually 2 single beds, and so was a bit uncomfortable. The lift is ancient, and claustrophobia inducing, and the winding stairs are uncomfortably narrow too, but in some ways adds charm to the old building. We didn't have food from the hotel so can't comment on that. Breakfast buffet is available. Overall, a very pleasant hotel, with very friendly and helpful staff.

Roland W, Responsable relations publiques at Best Western De Neuville, responded to this review
Dear dsajith, First of all, I would like to thank you for your constructive and lovely feedback concerning your stay in our hotel Best Western de Neuville**** in Paris. Indeed, I really appreciate your comment that is very constructive and help us to improve ourselves every day. Indeed, the guest satisfaction is one of our top priorities and this is the reason why we try every single day to be helpful and friendly, because we care and we love what we do and we do it with passion and enthusiasm. The hotel is very close to the metro station and to the bus stops, so you can reach every place of Paris pretty quickly and the neighborhood is very pleasant, with plenty of trees and good restaurants, bistros and cafes and beautiful buildings. The hotel is recently refurbished and all of our rooms are newly renovated and we are glad that you appreciate the bathroom, very modern and convenient. Concerning the stairs and the lift, this is in the spirit of the old building and this adds charm to a Boutique Hotel like us. Once again, we are really glad that you enjoyed your stay with us and hope to have the opportunity to see you again for a next stay. However, do not hesitate to contact us by email or by phone if you need some help or some information about Paris. Best regards and we wish you a very pleasant day, Roland Wang

"Tre Bien"

5
30/03/2017

I had a very comfortable stay. The staff were friendly and helpful. Very convenient location. The room was nicely sized and done - and comfortable. The immediate area has plenty of Boulangeries and Restaurants.

Roland W, Responsable relations publiques at Best Western De Neuville, responded to this review
Dear Mr. HARE, Most of all, we would like to thank you for your sweet comment about our hotel Best Western de Neuville**** for your stay in Paris and we are glad to read that you had a very comfortable stay with us. Indeed, all the staff of the hotel work with passion and enthusiasm, and guest satisfaction is one of our top priorities. As you wrote, you have plenty of good restaurants all around the hotel and we are very near from the Champs Elysées Avenue and the Arc de Triomphe, one of the most famous monuments in Paris. We wish you a pleasant day Mr. HARE and we hope to have the chance to see you again for a next stay in our hotel Best Western de Neuville****, otherwise we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Kind regards, Roland Wang

"Love it"

5
30/03/2017

My boyfriend took me to Paris for my birthday and we stayed here and I loved it! Although we didn't spend much time here because we were sight seeing it was still a lovely place to stay. Good breakfast in the morning, nice rooms and really close to metro so easy to get back into the centre of Paris quickly.

"Cozy little getaway"

4
21/03/2017

Nice little hotel, staff is very friendly the room is comfortable and the bathroom amenity is good, two minutes walk from the subway and RER C ,where u can get connection to anywhere in Paris few stops from pigalle and the Sacre ceur , TV screen with canal + subscription Transportation service to the airport costs 18 euro However the elevator is two small barely enough for one person feels scary and old but u can use the stairs instead

Roland W, Manager at BEST WESTERN De Neuville, responded to this review
Dear marouky70, First of all, we would like to thank you for your nice comment about your stay in our hotel Best Western de Neuville**** in Paris. We are thankful that you enjoyed your stay with us and that you appreciated the new renovated rooms. We try our best every day to provide to our guests all the comfort and services that they need. Indeed, with the subway, the hotel is very near from every touristic locations in Paris : Sacré-Coeur, Notre-Dame church, Champs Elysées Avenue, Arc de Triomphe, Trocadéro, etc. Concerning the elevator, it is pretty small but very convenient, functional and very safe. And we also have lovely stairs with modern and chic decoration. We hope, marouky70, to have the chance to see you again for a next stay and to provide you a superior experience. Waiting for this day, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Best regards and have a great day ! Roland Wang

"Be careful"

2
30/09/2016

I and my husband booked this hotel as the accessibility was good to monuments. We stayed 02 days. We r used to staying in Paris hotels and with best western but this time we were quite disappointed. False information about the parking was given by receptionist while booking the hotel and we arrived we realized it was almost 15 min walk. We were given a nice corner room but when we saw the room, it started and ended (very small) for even 02 people. Bathroom was ok but I keep banging all time becs of lack of space between the bath and wash basin. The hotel was doing renovation and had no courtesy to inform the clients about it. Morning at 8:30 the drill machine noise would start, impossible to sleep. I think the other critics I will leave here as I can continue more on cleaning and billing part etc. In small words be careful before you book this hotel. I am surely not going to return.

Roland W, Guest Relations Manager at BEST WESTERN De Neuville, responded to this review
Dear Kajal T, First of all, the staff and I feel really sorry that we didn't meet your expectations during your stay in our hotel, because the satisfaction of our guests is our priority. Concerning the parking, we work with a public one which is very near from our hotel. Indeed, the parking is at 5 minutes maximum from our hotel. But during your stay, the parking was closed and we tried to help you as best as we can to find an another one. About the size of the rooms and the bathrooms, they are not very big but very functional and they are corresponding to the regular size for a 4 stars hotel in Paris. About the renovation in our hotel, there is a note front of our elevator to inform our guests, and we are doing our best every day to keep our hotel quiet for the comfort of our clients. Once again, we are really sorry that we didn't meet your expectations but we hope that you will give us the chance to catch up if you decide to come back in our hotel for a next stay. Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Best regards, Roland Wang

"I enjoyed my staying very much"

4
30/08/2016

People are very nice and do their best to help in any problem and at any time of the day. the room was nice although it had no view. It has aircondiiom which was very important on this week of august. The lobby of the hotel is very comfortable and a place where one can sit with friends. Also there is a compurer to the use of the visitors, and a free wi fi. The hotel is close to the Metro. Brackfast is good with good cheese and coffy, but there are no vegetables.

Roland W, Guest Relations Manager at BEST WESTERN De Neuville, responded to this review
Dear gila_alexis, Thank you for your kind comment concerning your stay in our hotel Best Western de Neuville**** in Paris. We are thankful that you enjoyed your stay and the staff was helpful. Indeed, the satisfaction of our guests is one of our priorities and we try to do our best to help for any inquiry at any time. Concerning the view, we have rooms on the courtyard where it is more quiet, but we also have rooms on the street that you can have a nice view on the trees. If we have the chance to see you again for a next stay, do not hesitate to ask for a room on the street side. Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. Thank you again for your comment and we wish you a great day. Best regards,

"Nice little hotel"

4
19/08/2016

It's a nice place to stay for some nights. Even though it's pretty small it's sufficient and the room was clean and beautiful decorated. The neighborhood is quiet and you can easily walk to the next metro station. Overall a good place for a visit to Paris.

Roland W, Guest Relations Manager at BEST WESTERN De Neuville, responded to this review
Dear Harald M, Firstly, my staff and I would like to thank you for your sweet feedback concerning our hotel Best Western de Neuville during your stay in Paris. Indeed, we are delighted that you enjoyed your stay in Paris with us and that you loved the decoration of the rooms. These facts are very important for us because we want that every guest feels like "at home" during their stays. The hotel, in add to be very quiet, is in a very good area of Paris, near from the Arc de Triomple, Champs Elysées Avenue and les Batignolles neighborhood. The subway station is very close to the hotel and it is possible to reach every monuments of Paris very easily. We would like to thank you again for your very nice feedback and we hope to have the chance to see you a next time in our hotel for a future stay. We wish you a very good day. Best regards,

"Nice hotel in a clean and calm area"

5
12/06/2016

I stayed 3 nights at this hotel and i really liked. It has a special atmosphere, the building is classical, and inside u can feel yourself like at home. My room was nice and elegant, clean with AC. The staff was really friendly, helpful and flexible! I will visit again. ??

Roland W, Guest Relations Manager at BEST WESTERN De Neuville, responded to this review
Dear evychen1985, First of all, we are thankful for your nice feedback about our hotel Best Western de Neuville**** during your stay in Paris and all the staff are glad to have the opportunity to help you for your needs. Indeed, the hotel is a Boutique-Hotel and this is the reason why it has a special atmosphere. We try to make our guests feel like at home, by personalizing the design and the decoration of the hotel. We are happy to read that you appreciated the room as well and it will be a pleasure to have you with us again for a next stay. Thank you again for your very sweet comment and we stay at your entire disposal for any question, do not hesitate to contact us by email or by phone. Wish you a good day. Best regards, Roland Wang

"Hotel in Paris"

4
01/06/2016

Small, but lovely hotel. Further out than we expected but RER is close by for easy access to places. Very Friendly and helpful staff. Had an independent trip problem which they helped sort out for us. Small bar and cosy lounge Quiet location. Plenty of restaurants near by on the square.

Roland W, Guest Relations Manager at BEST WESTERN De Neuville, responded to this review
Dear delmomaestri, Firstly, we would like to thank you for your nice comment about your stay in our hotel Best Western de Neuville**** in Paris. We are glad to read that you had an amazing stay with us and that you like the hotel and the staff who was very helpful. Thank you for noticing that the RER and the subway station is very close and you can reach every monuments of Paris very fast and very easily. Indeed, you have a lot of good restaurants near by the hotel and even you are in Paris, the location is very quiet and the rooms on the street at the topest floor give a special view on the Sacré-Coeur and on the roofs of Paris. We hope to see you again for a next stay in Paris and do not hesitate to contact us by email or by phone if you have any question or request. Kind regards, Roland Wang

"Value for the money"

3
18/05/2016

We stayed there for 3 days in a row. The staffs were really friendly and tried to do their best to make us feel comfortable. In total, the room was okay, but was not so clean. Our room was at the topest floor with a nice view to the sacré-Coeur. There was a small plaza in front of the hotel that was mainly a rendezvous place for alcoholics. Moreover, there was a heavy traffic in close by streets during the rush hoursmeaning that beeeeeb, beeeeeeeeb.....

Roland W, Guest Relations Manager at BEST WESTERN De Neuville, responded to this review
Dear Mr. Farid S., First of all, we would like to thank you for your comment concerning your stay in our hotel Best Western de Neuville**** in Paris. Indeed, the rooms on the street at the topest floor give a special view to the Sacré-Coeur. And the staff are thankful for your feedback concerning them. They try every day to do their best to make our guests feel comfortable and like "at home". Nevertheless, the hotel is in a very quiet area, not so close to the traffic, even you can hear barely some cars during the rush hours because you are in a big city, Paris. We hope to see you again for a next stay and we will try to give you a better experience. Otherwise, we stay at your disposal for any question or request, you can contact us by email or by phone. Best regards, Roland Wang

"Excellent hotel, pleased to have found it"

5
15/04/2016

I stay in Paris on a regular basis for business (2-3 times a month) so finding the right hotel is important for me - I need to sleep well, feel safe and be close to the office (St Ouen) as well as have easy access to the Paris centre. De Neuville ticks all the boxes. I have stayed there twice and from now on will be using it every time I spend a few days in Paris. The staff are very welcoming, professional and listen to their guests - I requested a quiet room and they gave me a very pleasant and comfortable room. The breakfast is expensive (EUR 15) if not included in the rate but that is the same in every Paris hotel and this breakfast is at least very extensive and serves great coffee. The local area is also good, lots of restaurants, bars and shops. Overall it is highly recommended and i'm happy to have found it. (I only gave 4 stars for the rooms as the decor is a little dated but this is not an issue for me).

Roland W, Responsable relations clients at BEST WESTERN De Neuville, responded to this review
Dear Mrs. NOTT, First of all, we would like, all my team and I, to thank you for your time to write your nice feedback about your stay in our hotel Best Western de Neuville**** in Paris. We are also thankful to read that the hotel matched all your expectations and hope to see you again for a next stay. Indeed, we will try to offer you an experience ever better and if you have any question, do not hesitate to contact us directly by email or by phone. Best regards, Roland Wang

"Excellent"

5
06/04/2016

Excellent hotel to stay in both day and night staff were very helpful. The location was great it's about a fifteen minute walk to the arc de triumph which is just beside the main shopping street (can't spell it ). The metro station is less then a five min walk. The bar in the hotel is quite limited to what you can order but it does the job. The rooms were lovely and clean and spacious enough for everything we had with us . One thing I did like was that there was a safe in the room and unlike other hotels I've stayed in they don't rip you off to use, it's completely free which j thought was very good so we didn't have to carry around important things like our passports and that . Overall lovely hotel and will definitely be coming back for another stay

Roland W, Responsable relations clients at BEST WESTERN De Neuville, responded to this review
Dear Mr. Foster, Firstly, we would like to thank you for your nice and warm feedback about our hotel Best Western de Neuville**** for your stay in Paris. Indeed, the safe in the room, the Wifi, and so many other services are free in our hotel. We do our best every day to offer to our guests a good experience during their stays in Paris. We truly hope to see you again, Mr. Foster, for a next stayin Paris and in our hotel Best Western de Neuville****. If you have any question, do not hesitate to contact us directly by email or by phone. Best regards,

"Pleasant"

4
26/03/2016

It is a perfect base for when i visit the city. The personnel is delightfull and helpfull, conveniently located and the rooms are the right size for short stays. One inconvinient, if you come with your own car, it is hellish to find parking....

Roland W, Responsable relations clients at BEST WESTERN De Neuville, responded to this review
Dear guest, First of all, we would like to thank you for your nice and sweet comment about your stay in our hotel Best Western de Neuville****. All the staff and I are very thanksful for your feedback and hope to see you again in our hotel for a next stay. Concerning the parking for your car, the hotel works with a public parking and we negociated with them a preferential rate for our clients. If you decide to come back, it will be a pleasure to give you all the informations about it. Once again, we are delighted by your comment and do not hesitate to contact us by email or by phone if you have any question. Best regards,

"Stupid reception"

1
13/03/2016

I come with a baby and the room is very small. I didn't like the reception that keep calling me of making noisy while it is only a baby who is talking not even crying. I think they make poor hotel construction so even small voice can be heard.maybe it is a place for meditation.

"Very average hotel "

3
20/02/2016

The hotel is clean and in a calm neighbourhood. The rooms are cosy, although not big. The bathroom and the bathtub are very small. The elevator is also incredibly small and rather scary. The staff was very helpful and friendly. Good value for money especially because I booked with Hotwire. Good opportunity!

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, First of all, we would like to thank you for your kind comment about our hotel Best Western de Neuville**** and we are pleased to know that you had an excellent experience during your stay. Indeed, your feedback is very important and help us every day to improve our services and the quality of the hotel. Concerning the size of the room, for a 4* hotel in Paris, they are pretty similar than our hotel. Indeed, the size of our rooms complies with the 4 stars standards but we will try to give you a better experience if you decide to come back in our hotel. Thank you again for your warm feedback and do not hesitate to contact us by email or by phone for any question. Best regards,

"business /leisure trip"

5
19/02/2016

Combining a short business trip with a leisure day sightseeing in paris this turned out to be real gem of a hotel staff were very friendly and informative and we really enjoyed our short stay i would definately stay here again and the hotel is very well placed for nearby restaurants if you fancy eating out the continental breakfast was more than enough for us with a very good choice of food

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, Firstly, all my team and I would like to thank you for your very warm feedback concerning the staff of our hotel and your stay in Paris. We feel grateful to have contributed to it. If you have any question, do not hesitate to contact us by email or by phone, my team and I will help you as well as we can. We hope to see you again in our hotel de Neuville**** for a next stay in Paris and until then, we wish you a very nice day. Best regards,

"Good value for money, but cramped"

3
01/01/2016

One night at the Neuville while in Paris for work - the hotel is small and somewhat cramped, but clean and comfortable and more than served its purpose. Good access to the Metro and friendly staff, but very little to mark it as anything special. Rooms are tiny, bathrooms smaller and the elevator even smaller still - be wary of this if you are on a higher floor with a heavy suitcase and don't like cramped spaces.

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, My team and I would like to thank you in the first place for your comment. Indeed, the feedbacks help us to improve our hotel Best Western de Neuville****. Concerning the size of the rooms, we are sorry that it feels small for you but it complies with the Best Western 4 stars standards. If you decide to come back in our hotel for a next stay, we will try to give you a better experience with a bigger room, more cosy and more comfortable. Otherwise, we stay at your disposal for any question, do not hesitate to contact us by email or by phone. We wish you a nice day and hope to see you again. Best regards,

"Clean and cozy"

4
28/10/2015

Nice, friendly and english speaking reception. Clean and cozy room. Good location close to the RER and subway. In general a small, clean and cozy hotel - I'll stay there again. Breakfast is ok, but nothing special.

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, We thank you for this feedback that is a great reward for the entire team. It is a pleasure to read your positive opinion about the decoration, the staff, the location and the cleanliness of your room. We hope to have the pleasure to welcome you again, Best regards

"Great Service!"

5
27/10/2015

Hotel staff were very friendly and sincerely helpful. I didn't have to ask and they anticipated my needs. Although the lobby, elevator, hallway were very tight with not a lot of space to move around, my room was immaculately clean! I would not advice this hotel if you have young children traveling with you because there's really not a lot of space to move around. However, if you travel alone or as a couple, this hotel is the best place to be. Somehow I felt, there is romance in it because of the setup and the size of the place. Not commercialized but very private and intimate.

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, First of all, thank you very much for sharing this feedback with other travellers. We also thank you for pointing out the intimate and cozy atmosphere of the hotel. It is indeed a priority for us that each guest can feel like home. We look forward to welcome you again, Best regards,

"Very good"

4
19/10/2015

Very nice hotel Will definitely come back for next stay Very good breakfast Friendliness and care of staff Location very convenient for my place of work in Levallois Location close to Parc Monceau for rumning

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, On behalf of the entire team, thank you for your nice message. It is a great reward for us to read your satisfaction concerning the staff, the breakfast and the location next to the beautiful Parc Monceau. We look forward to welcome you again, Best regards

"A great stay"

4
14/10/2015

Lovely Hotel in a really nice area of Paris. If you travel by metro, make sure you know where you are heading as all the avenues look similar and with my phone lacking internet access we wandered around for a bit before jumping in a taxi - i can think of worse places to get lost! I believe the room sizes are all different but we had a lovely room looking out of the front of the hotel - the rooms are a good size, if you have stayed in a London hotel you will know a small hotel room! Very French decor, this hotel is a great location for a city break as the metro station is a 5 minute walk (if you know where youre going!) It isnt as central as many tourists would like, but if you appreciate the Parisian lifestyle and architecture and like to explore different areas, this hotel is great! We didn't spend a huge amount of time here as Paris has so much to offer but the staff were friendly, wifi worked well, rooms were clean and the bed was comfy, A lovely stay.

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, First of all, thank you for sharing you experience with other travellers. Our district is indeed a place where you can explore Parisian lifestyle and architecture. As you pointed out, it is also well served by the city's public transport system and our recpetion is opened 24h for any help you may need concerning transport or any other issue. Hoping to have the pleasure to welcome you again, Best regards

"Great stay"

5
12/10/2015

We stayed here just one night at the end of our travels. We made through the whole vacation with Airbnb but Sunday for just 1 night was hard to find so we ended up here. Great neighborhood, looks like a pretty wealthy area, so it was nice to walk around at night and see a glimpse of beautiful homes. Nice little restaurants in the area, they seem to have more American tourists in the neighborhood than some of the other places we stayed in. Room was definitely cozy, reminded me of the nyc hotels, but was updated and pretty clean. We signed up for a shuttle to the airport - it was 18 EUR per person, which for us was worth is (it's 20 EUR for 2 people by train). This way we had no worries on carrying luggage around. Everyone was very nice and helpful.

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, We thank you for this comment and are glad to read that you appreciated the neighborhood. Indeed, this part of Paris is very appropriate if you like walking around and see Parisian's typical buildings and find good restaurants ! Looking forward to welcome you again, Best regards

"The hotel was nice and comfortable, the area was great!"

4
30/09/2015

We stayed 8 nights here and it was comfortable. We had a superior room and it was very quiet and cool to sleep. The area is wonderful for walking around and only a 30 minute walk to the Tower. If we have another chance to visit Paris we will stay here again. The staff was awesome too!

"coquette hotel in a nice area"

4
24/09/2015

The rooms are very small, but very pretty decorated and extremely clean. At the end of the day you'll need just a bed to throw yourself in, and this hotel will do the work. Is quiet, clean and coquette! The elevetor, on the other hand, is very small. I don't believe I've seen a smaller elevator. The breakfast is basic (omelet, sausages, coffee, tea, butter, jam, cheese and croissants) an a little bit expensive (15 euros), but these are the prices in Paris. The area is very quiet and if you go straight to Avenue Mac-Mahon you'll reach Arc de Triomphe, by foot, in 15 minutes. There, near the Kleber metro station you can take the L'Open Tour Bus (the green line) which, combined with the yellow, blue and orange line, will take you everywhere in Paris. It's an easy reach to the Paris city centre and a charming hotel!

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, Thank you for sharing your experience with other travellers. Your opinion is highly important for us and it is a satisfaction to note that you enjoyed the cosy decoration, the location and the cleanliness. Looking forward to welcome you again, Best regards,

"Perfect Parisian hotel."

5
22/09/2015

Beautiful, clean hotel. Friendly and helpful staff. Situated in the heart of Paris, with only a ten minute walk to attractions like the Champs Elysee and the Arc de Triomphe. I would recommend this hotel for anyone who is looking for a hotel centrally located in Paris. Marcus (Manchester, UK)

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, On behalf of the team, thank you for your nice comment. We are glad you enjoyed our staff and the location of the hotel. We hope to have the pleasure to welcome you again, Best regards

"Very clean hotel, good location and great staff"

5
13/09/2015

Very clean and quite hotel, just a 10-minute walk from the Arc de Triomphe. There are a lot of typical French restaurants nearby and also a metro station, just 2 minutes from the hotel. The staff was extremely friendly and helpful, gave us maps and changed our room as requested. The breakfast is delicious, especially if you are a croissant lover. The price was 17 euros. The only thing that was an inconvenience was the small elevetor, which is probably the smallest in Paris. If you have many suitcases you don't want to book a room on a higher floor. I would definitely stay there again and would also recommend it to friends and family.

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, Thank you very much for recommending our hotel to other travellers. It is always a pleasure when our guests feel like coming back to the Best Western de Neuville. I just wanted to specify the price of our breakfast buffet wich is 15€. We look forward to welcome you again, Best regards,

"Last minute reservation Sept 2015"

4
11/09/2015

My Fiance and I booked a room here the night before our stay through TripAdvisor. Our reservation online went through. However, when we got to the hotel the next day our reservation had not been processed through the hotels computer and the room we booked had been given to someone else. The receptionist there was more than accommodating. She found us a room in another near by Best Western and called a cab for us which was put on the Hotels tab. Our rate didn't change and they were extremely efficient about transferring our information. The room was beautiful as well. It was overall a good experience.

"Clean hotel & friendly staff... but no easy access for large luggage! ... the smallest elevator in the world :)"

3
07/09/2015

I was there for one night on a flight layover. The location is good, room was clean, and all staff we met were helpful and friendly. The hotel is located in a Parisian cozy boutique building that is renovated. The hotel has the smallest elevator I have ever seen, which was not bad. I just wished there was an easy access for large luggage and wheelchairs from the door to the lobby area.

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, Thank you very much for visiting us and for your nice words related to the cleanliness of the hotel and the staff professionalism. Concerning the hotel accessibility, we try to do our best to adjust to the building set up. Being a charming listed building (former 19th century mansion), we indeed have to respect the original space configuration. Our reception desk is opened 24h/24 and our receptionnists will be glad to help you for any help you may need. Looking forward to welcome you again, Best regards

"Short Business Visit to Paris JUL15"

3
06/09/2015

Location of the hotel is good, close to a train station and with access to couple of choices of restaurants and bistrots. it was an interesting experience for me, first time to try a hotel established in one of Paris traditional buildings. As such you will find managing the space in the hotel being challenging. Also first time for me to try the smallest elevator yet; the entrance to the floors is managed through separate door. i loved to use the stairways. Breakfast offered was fair and the staff helpful and friendly. The rooms are quite spacious for a business traveler, with the essentials available. Clean and comfortable sleep. The bathroom is clean and practical with essential amenities available. Definitely a value for money hotel in Paris.

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, First of all, thank you for sharing your opinion with other travellers. It is a satisfaction to read that you enjoyed your experience with us. Managing the space in a former 19th-century mansion is indeed challenging. However, the building's age is precisely the reason why it has this typical Parisian charm that most of our costumers appreciate despite the technical adjustments it requires. We look forward to welcome you again, Best regards

"Exactly as Described"

4
13/08/2015

This hotel was exactly as described in the reviews. Very clean. Very nicely appointed and phenomenal staff! Yes, it is some what dated. The rooms are very practical and without a lot of space but that was expected. It's my understanding that this is a former mansion/private residence turned into a hotel. It was clearly designed to maximize space. The elevator is tiny and, to me, somewhat claustrophobic so I used the stairs. The strairwell is circular and also very small. There is a daycare or school across the street. The hotel is also very close to private residences. Some in our party complained or commented about the noise. I'm used to big city living and wasn't bothered by it at all - and I left my windows open. Very close to a subway station which was very convenient. The staff was always helpful and accommodating but particularly so when we had some transportation issues.

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, Thank you for your comment which is a great reward for our staff. As you mentioned, our building is a former 19th-century mansion. It has all of Paris' typical charm in a quiet district surrounded by beautiful buildings. However, we indeed have to adapt to this traditional architecture and its characteristics. It is somtimes a challenge but we try to do our best to make it convenient for our guests. We hope to have the pleasure to welcome you again, Best regards

"De Neuville"

4
12/08/2015

Fantastic stay in a wonderfully French surroundings and French neighbourhood. Exceptionally helpful staff. The room we stayed in, could do a bit with an upgrade, but the room was very clean. I would certainly recommend the hotel to my friends.

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, On behalf of the entire team, thank you for your kind words. It is always a great satisfaction when a guest is willing to recommend our hotel to other travellers. We look forward to welcome you again, Best regards, Zoé

"Good hospitality."

4
11/08/2015

The room was clean and enough size for two people. It is a little far from center of city. But it is good to stay, because it locates quieter town and also there are some restaurants. Their hospitality was very good.

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, Thank you for sharing your experience with other travellers. As pointed out, our neighborhood is quiet and welcoming, and our guests can enjoy the numerous restaurants nearby. We hope to have the pleasure to welcome you again, Best regards,

"Paris holiday"

5
04/08/2015

Thank you for a perfect week away. We could not have asked for more from the Hotel or staff. The rooms were small but more than adequate for our stay. There were much bigger rooms available but we wanted connecting rooms with our children. So these were perfect. The Express Breakfast was more than enough to set us up for the day. Travelling to the centre of Paris to only 10 - 15 mins by Metro, which was a 5 minute walk from the Hotel. We would certainly use this hotel again when in Paris.

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, We deeply thank you for your thoughtful comment. It is a great satisfaction to learn that the entire family enjoyed the stay with us is our connecting rooms. As you noticed, our guests can choose between 2 breakfast options : a 15 euros complete breakfast (large hot and cold buffet) and an express breakfast which is 7 €. Looking forward to welcome you again, Best regards

" "fm`4"

4
03/08/2015

We were staying for 3 nights and enjoyed the hotel very much. All clean, very friendly and helpful service, located only a few minutes walk to the next metro and a variety of restaurants. Can't say anything about breakfast as we did it the french style somewhere on the way through the streets of Paris ...

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear guest, First of all, thank you very much the time you dedicated to share your opinion. The Best Western de Neuville is indeed located near to many public transport facilities (bus, métro, RER,...) and a large range of restaurants. Our reception team is available 24h/24 to give you any information you may need duriong your stay. Hoping to have the pleasure to welcome you again, Best regards,

"Quaint and Charming"

4
10/08/2014

Clean, comfortable, and safe. Nice view! Front desk staff very helpful. Walking distance to public transportation, restaurants, and market. Breakfast was good. Loved the coffee and breads. Elevator very tiny!!! Not good for elderly guests. Stairs were not well lit.

leonardteboul, Gérant at BEST WESTERN De Neuville, responded to this review
Dear sir, It was a pleasure to welcome you both at the Best Western de Neuville. We are glad you had a pleasant stay in Paris and enjoyed the location as well as the service and the room's view. Thank you for those nice lines and hopefully we will see you again ! Best regards