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Best Western Hotel Ohm, Paris

3.5/5  - basé sur 165 notations.
11 Rue Claude Terrasse, 75016, Paris, France - See map
Best Western Hotel Ohm - Guest Room The Best Western Hotel Ohm is ideally located in the center of Paris. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

At our hotel we focus on the comfort of your room which provides fleece pillows, big blankets and soft colors. Our rooms are a place where you will feel good. And for even more comfort, the rooms are full of high tech. Two light environments (work and relaxation) are available, you can listen to your own music on a Bluetooth connected speaker, TV is available via an HD projector and you can use the alarm clock with induction charging. At the reception, you can borrow a PlayStation (PS4) or a wireless headset. The Best Western Hotel Ohm is a hotel by Happyculture. Every evening, the team invites you to enjoy a drink around a HappyTime The Taste of good things a gourmet appetizer consisting of French wines and regional products. Finally, your room key allows you to access the services of all Happyculture hotels during your stay. Enjoy your stay!

Best Western

Hotel Ohm

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Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 165 guest reviews
NOTE ISSUED
Excellent
33
Very Good
61
Average
43
Poor
17
Terrible
11
REFER TO NOTICE
Business Business
38
Couples Couples
61
Family Family
25
Friends getaway Friends getaway
21
Solo travel Solo travel
11
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good Value"

5
06/11/2018

Clean room, big tv, small safe for storing valuables, comfortable beds, good shower, excellent eat all you want breakfast, free coffee whenever you want from a machine, good location for bus, metro, restaurants ( great one next door), very pleasant and helpful staff - even helped us book seats for PSG game. Don't expect a large room, this is Paris !! Didn't bother us, we weren't there to spend time in our room.

"Small, noisy but OK value for Paris"

3
19/10/2018

This is a good value hotel outside the main tourist area of central Paris but I found it cramped and above all noisy. You shouldn't expect a large hotel room for this price in Paris and it's not. The staff are friendly and gave really good service. It's a very noisy place though, and I didn't have a room that faced the road (a colleague of mine did, and had to move rooms due to the road noise). I heard everything in the room next door and from the corridor. The bathroom was also noisy, with dripping water in the toilet cistern. But the breakfast was good and if the location works for you, it's a good value option. You should just know what to expect. But that's why you read reviews like this :-)

Guillaume Z, Directeur général at Best Western Hotel Ohm, responded to this review
Dear Zebanuck, firstaval i would like to thank you for sharing your feedback with us. I feel sorry that you find the hotel a little bit noisy, and i would like to present my apology for that. I get a little bit suprise that you got disturb from the noise which was coming from the street. Because the hotel is located in the street Claude Terrasse which is not a street with a lot of passing car. I'm glad to see that you appreciated our breakfast and the staff who are always happy to advice our guest. And i'm happy to read that you find it's a good value for Paris. with Kind regard,

"1st time in Paris"

5
06/10/2018

Did not know what to expect. This was a good choice. Room was small, breakfast was great. Staff were amazing. Loved the location. Everything was within walking distance. Buses were a few feet away from the hotel.

Guillaume Z, Directeur général at Best Western Hotel Ohm, responded to this review
Dear Madame, Mister i really apreciate that you give us your feedback of your stay in our hotel. Indeed our room are not so big because space in Paris is quite rare, but i'm verry happy to see that your enjoyed your stay depsite this, and thanks to our staff and the very good location of our hotel. With kind regards,

"Nice, cozy little place."

4
02/10/2018

This little place was a hidden gem. The rooms were clean, the shower was excellent and the breakfast was beyond my expectations. The Desk attendant Marine very helpful, giving us directions, circling places on the map and calling transportation for us. She remembered us by name and greeted us each time she worked. The morning breakfast was set up beautiful and was always stocked and clean. There is a bus stop right outside the door, multiple cafes, bakeries, and markets in walking distance.

Guillaume Z, Directeur général at Best Western Hotel Ohm, responded to this review
Dear Jessica, I'm so glad that you enjoyed your stay in our hotel. I would not miss to share with Marine, the cafetiere and the housekeeping team that your appreciate their work, i'm sure they will love it and that's gonna make them even stronger at their work. I'm looking forward to welcome you again in our hotel. With kind regards,

"A beautiful stay with 5 star service"

5
22/09/2018

The hotel has a beautiful and modern charm. It has some modern touches that I have not seen in 5 star hotels. It has everything you want in a nice local area with a great community feeling. It is 15mins from the Eiffel tower by the very frequent local bus. The is also a Metro station 5 mins away. What makes this a star to me is the people that work there. Super friendly. Super helpful. Full of local knowledge and always wanting to help in any matters arising. They are genuine in their helpfulness to give you the best experience. I stayed for a long weekend and I would come back.Some 5 star hotels may offer more services but if the staff are not genuine and helpful then the visit is forgetful. I would thoroughly recommend this hotel

Guillaume Z, Directeur général at Best Western Hotel Ohm, responded to this review
Dear Adrian, Thank you for your kind feedback! Always a pleasure to assist our guest as best as possible! If you wish to visit us again, you know where to go, you have now a home in Paris! Have a lovely day, Guillaume

"Mixed thoughts..."

2
26/08/2018

We have mixed reviews of this hotel. To begin with the positives: - The metro is a 5 minute walk down the road (I don't understand it when people have said the metro isn't close, it is). - The transport link to Versailles from here is amazing. It is about a 10 minute walk to the RER C train station (or you can grab the bus from right outside) and it takes less than 30 minutes to get there (be warned, the ticket machine only takes coins/card not notes). - It's quite a local area (not touristy at all) but really pleasant. - If you're a keen walker, getting to the Eiffle Tower is about a 45-min walk if you just follow the Seine. - The room is really clean and the staff are really friendly. However, I need to point out the negatives (and bear in mind, some of these pointers are purely based on the room we stayed in): - The bathroom door is horrendously creaky, as were the windows. I was constantly woken up by the sound of slowly creaking doors/windows. Instead of a glass panel in the shower, we had a huge black shower curtain which was way too big for the shower and because it was black and the lighting in the bathroom wasn't good, it wasn't particularly a nice experience and was worried to slip over. I couldn't turn around without bashing my elbows and the shower curtain kept sticking to me, which is really, really gross. - The bathroom also had a constant drain smell which wasn't pleasant. It's also absolutely tiny however we know that isn't your fault. - The toilet seat never stood up on its own and when you flushed the toilet it made a ridiculously loud rumbling noise for about 5 minutes, which could be heard in the room opposite. - The air conditioning was also extremely loud. - The lift only allows one suitcase or we were told it would break down, so we had to walk 7 flights of stairs with our cases whilst our dad was in the lift. The lift is also incredibly slow and felt like it was going to breakdown any second. Overall, we were pretty disappointed and wouldn't choose to stay here again. If you're looking for somewhere that's close to the main attractions, I wouldn't recommend this hotel as it's quite out of the way unless you're willing to fork out on taxis/prepare for a long meteo journey home. However if you're looking for a non-touristy, quiet area and don't mind having a small room, then here's the place for you.

Guillaume Z, Directeur général at Best Western Hotel Ohm, responded to this review
Good Evening Louisa, Thank you for your constructive comment. Despite the technical problems you had to face, we are glad to hear that you have appreciated the location and our staff. Regarding the bathroom, we are sincerely sorry. We had to remove some doors which were replaced by curtains, while waiting for replacement. Regarding the lift, it allows 250 kilos, which is why we recommand only three people to go in, or two people with suitcases. Otherwise, the elevator wroks perfectly well. Again, we are really sorry and we hope you have still enjoyed your trip in Paris. Have a lovely evening, Guillaume

"Great location, amazing staff, yummy breakfast!"

4
21/05/2018

I thoroughly enjoyed my stay at Best Western Hotel Ohm by Happy Culture. To start off, the staff were so helpful and willing to have a chat at any time of day (even at 12am) which made me so much more comfortable. The rooms were perfectly clean which was very important to me. The lighting in the room was great which is also quite important to me. The unlimited use of the hot drink machine was great, I had quite a few yummy hot chocolates. Best Western Hotel Ohm also provides you with a map of Paris which I used to plan my days. I would highly recommend it anyone staying in Paris that wants to stay in an area that is not so busy and slightly away from the city's hussle and bussle.

Guillaume Z, Directeur général at Best Western Hotel Ohm by HappyCulture, responded to this review
Dear Ashlee, thank you very much for your feedback! Again, it was a real pleasure to welcome you, do not hesitate to stop by if you are travelling again in Paris! For a stay a just for a coffee, will be glad! Have a lovely day, Guillaume

"Good value for money"

4
27/04/2018

Stayed here for a weekend as my friend was running the Paris marathon. Good location, friendly staff. Good breakfast. Room was nicely decorated, shower was a bit temperamental but that didn't matter too much. Would definitely stay here again.

Guillaume Z, Directeur général at Best Western Hotel Ohm by HappyCulture, responded to this review
Good morning, Thank you for your feedback! We were glad to welcome you and hope to see you soon! Have a lovely day! Guillaume

"Perfect location & lovely staff"

5
06/02/2018

Pleasantly surprised! We were booked in for 4 nights and didn't expect a lot as we got it at a discounted price from lastminute but arrived and the bedrooms were beautiful, not too big and not too small. Lovely decor and the comfiest beds! Also had a large bathroom which was amazing! Rooms had cool features from the project down to the lighting system. Read some reviews about rude staff which couldn't of been further from the truth, the lady who checked us in couldn't of been nicer providing us with reccomendations on where to go and how to get there, all speak english which makes communication easy as a tourist. The cleaners were also fabulous, coming back to fresh sheets and clean towels with no personal items being touched. Also a safe inside the wardrobe if you're worried about valuables. Breakfast at the hotel is lovely, its an area which can be busy but we never struggled to get a table and also found out it was included in our fee of the hotel which was a bonus, otherwise definitely worth the €5 if it isn't included for you. Bus stop just outside the hotel takes you right up to all the attractions and for €2 you can't go wrong. Would definitely reccommend this hotel to anyone who's looking to stay in Paris, lots of lovely surrounding restaurants etc to use and overall a lovely place to stay. Will be returning!

Guillaume Z, Directeur général at Best Western Hotel Ohm by HappyCulture, responded to this review
Good Afternoon Dannielle, Thank you very much for your comment! We are really glad that you have appreciated the hotel and our team! We are doing our best to be at our guest'services and we are happy to see that you were given the best recommendations for your stay! It will be with pleasure to welcome you again in the future, do not hesitate to contact us again! Have a lovely day, Guillaume

"Some sort of scam?"

3
28/11/2017

Pretty good location, nice room, and good breakfast. The reason for the 3 stars, is the hassle we had to go through while checking in. We booked through a 3rd party site and the manger was trying to tell us that the reservation was cancelled so they didn't have the room we reserved at the rate we reserved, and tried to get us to pay a higher rate. When we called the 3rd party site they confirmed the reservation and said they have no record of cancellation. I believe this was some sort of scam so be careful and make sure you can some way to contact any 3rd party site 24/7.

Guillaume Z, Directeur général at Best Western Hotel Ohm by HappyCulture, responded to this review
Good morning, Thank you for your comment. We are glad to hear that you enjoyed our hotel. We are sorry to hear that our reservation was cancelled. The third party told you that the reservation was not cancelled but I can insure you that it is not our style to cancel reservations and ask our guest to pay more. There was probably a misunderstanding with the agency. We offered our public rate which are communicated on our website as we didn't have your reservation. Again, we apologize for this misunderstanding. I remain at your disposal if you have any further questions. Kind regards, Guillaume Zago

"If your looking for space this is not the hotel"

1
23/11/2017

Hotel room was very small. I was in room 201. The bathroom door couldnt open fully as it hit against the bed which was a very small double bed. The bathroom was the smallest bathroom ive been in as you sat on ther toilet pan and your knees hit the shower screen. I put the air condition on and it must be on a timer and cut out so i woke up a couple hours later sweating as it had cut off. In the morning i was woken by hourendous drilling before 8am which lasted until i checked out. I spoke to the manager who told me he wasnt aware that next door where going to drill and offered me 20% discount on my stay!! I literally could not make conversation with my daughter or make a phone call as the drilling was that loud. I understnad the drilling will not be forever but if you are looking for space & comfort this is not the hotel. The staff (apart from the hotel manager) where lovely and breakfast was nice. He also told me if i write a negative review he has the power to delete it which is not fair as then we cannot have an accurate view of the hotel :) I will not stay in this hotel again :(

Guillaume Z, Directeur général at Best Western Hotel Ohm by HappyCulture, responded to this review
Good morning, Thank you for your message, we are very sorry to hear that you faced some problems during your stay with us. Please allow me to do my best to reply to your comment. All our bathrooms are different size and we are doing our best to give in priority the rooms with largest bathroom. Have you tried to contact our front desk during your night to find a solution for the air conditioner? We would have reacted immediately by changing rooms and make your stay more confortable. Now, regarding the drilling, we were as surprised as our guests. The restaurant next door did not inform us and as soon as we heard this drilling, we went to the restaurant to make it stop. Again, we are very sorry about this trouble. I would be glad to discuss again with you if you wish to share more details about your stay, I will invite you to contact me directly if you wish. I wish you a very pleasant day, Guillaume

"Amazing!"

5
15/10/2017

Came here for the weekend for my birthday with my boyfriend and would defiantly stay here again. The room was small, but there was enough room to get around, everything was lovely, the bedroom, the bathroom, the tv was amazing. We also had a little balcony that looked across the street which is right outside the door, I found this very convenient as plenty of supermarkets, cafes etc just outside. Staff were lovely and very helpful, they even gave us a map and drew on suggested places and metro lines for us. There are plenty of things within walking distance from this hotel, we walked to the Eiffel Tower on one of the days, took us about half an hour (one way) The only downfall we had was finding places to eat, there is a McDonald's down the road but we didn't really want to be eating there. We didn't really have a good time getting food, even by the Eiffel Tower, this was because most places were completely packed and the places that weren't didn't have the best food choices, but other than that we had an amazing time, the weather was gorgeous for the time of year as well.

Guillaume Z, Directeur général at Best Western Hotel Ohm by HappyCulture, responded to this review
Good afternoon, We are glad to hear that you enjoyed our hotel and that you had a wonderfull time with us! Paris is the best place to celebrate a birthday! We hope to see you soon again, do not hesitate to contact us directly in case there is another birthday to celebrate! Kind regards, Guillaume

"No, will not come back to this one"

2
03/10/2017

I will start from things Iliked or didn't mind. Location is nice, not very close to the metro station but off the main street. The room was small, bathroom tiny but that is fine. We came to Paris just for one night. We always use Best Western hotel, this time it was dissapointing. We had Krups coffee machine in our room - it didn't work. No problem, we could use the machine at the reception. Instead of tv we had projector, which actually was very cool because we plan to buy one and it was great to see how it works. There is no restaurant at the hotel, they offer only breakfast (many cafes, restaurants, mc donald's nearby). Thepillows are uncomfortable but every person like differend kind of pillows. BUT. The room was very noisy!!!!! Not beacause of traffic. We heard tv from another room, everytime they used toilet or shower we heard water running just above our heads. Believe me, in the middle of night when you are half asleep and confused and suddenly you hear sound of water next to you head, I woke up terrified something's leaking on my head! It went all night! We also could hear sounds from reception and the worst sounds of all- I think someone was moving furniture in the room above us all morning!!!

Guillaume Z, Directeur général at Best Western Hotel Ohm by HappyCulture, responded to this review
Good Afternoon, Thank you very much for your comment, which was very interesting to read. We are very sorry to hear that you couldn't sleep well because of the noise. We briefed our team regarding this matter and I can insure you that no furniture will be moved as you experienced during your stay. Despite those problems, we are glad to hear that you could enjoy your stay and that you discovered our projector in the room, hope it helped for you to make your decision of buying one! We hope to see you again soon, Kind regards, Guillaume

"Coming from OSL"

3
10/09/2017

After arriving from OSL, Paris was a reprieve affordability. Booked a RoyalTransfer private shuttle from CDG to BW Hotel Ohm. Check in was straightforward. Concierge were friendly and social. The elevator was small, 2 ppl and medium sized luggage and it's full. We got switched to a double on the 7th floor. It was peaceful. The elevator car does have a foul smell of garbage per many reviews stated. So we took the stairs down and only rode up. The rooms have a/c and does require adjusting. There are no USB charging ports. TV projector, no fridge, small shower stall which drained very slow so a pool forms on your feet, continental breakfast in a very small nook, weak WiFi maybe due to 7th floor far away. The hotel is about 600m to the Port de Saint Cloud metro. Grocery stores and boulangerie near by. The area is safe at nights to walk. I would stay in this arrondisement again.

Guillaume Z, Directeur général at Best Western Hotel Ohm by HappyCulture, responded to this review
Good afternoon, Thank you very much for your feedback, we are glad to hear that you have been welcomed properly! We do attach a great importance to our services. Regarding the elevator smell, we are now taking care of the problem which will be resolved very soon. As for the Wifi, We have a new system implemented, which works perfectly in each floor and room of the hotel. Despite those little things, we hope you enjoyed your stay and hopping to see you again very soon! Kind regards, Guillaumz

"Good small hotel"

4
21/06/2017

The hotel is located in a good location in a nice neighborhood but a big problem is if you come by car, because there is very little parking in the street and there are no garages nearby. The hotel is small, the rooms are very nicely decorated. The staff is relatively hospitable, but the problem is a low level of knowledge of the English language, at least a part of the staff. Breakfast is OK, but I would be more diverse and richer. All in all a very good hotel.

charlotte d, General Manager at Best Western Hotel Ohm by HappyCulture, responded to this review
Dear Jurek, Thank you so much for your feedback! Happy to read you enjoyed your Parisian Journey! Just for another time, please note there is a parking less than 100m away from the hotel called Indigo Parking. Moreover, we are happy to take your comments into consideration to try to get a wider offer for our breakfast time. Thanks again, Kind Regards, Charlotte m, General Manager

"Best location , But room very small"

3
11/06/2017

Location of hotel is very good. Many restaurants around hotel. Public transport access is very good. Very near from tourist attractions. Can easily travel by Bus to all attractions. Hotel is very congested. Room are every small. Even the reception & lift are very congested. Complained about coffee maker many times, but no action taken.

charlotte d, General Manager at Best Western Hotel Ohm by HappyCulture, responded to this review
Dear Rajiv, Thank you for your feedback. I am glad to read our hotel location pleased you. Also very sorry to see our small boutique hotel did not reach your expectation regarding its common areas and rooms. Moreover, the coffeemaker should have been changed directly. PLease be insured this is not the service we want to deliver to our guest We are hoping to welcome you soon again to give you another shot of our happyculture ! Thanks again, Kind Regards, Charlotte M, General Manager

"Avoid..."

1
26/04/2017

There is a constant sewer smell in the elevator, unfortunately management does not seem to care at all. Also small rooms, narrow hallways, no laundry service, unpredictable internet. After three night stay decided to move to another hotel.

charlotte d, General Manager at Best Western Hotel Ohm by HappyCulture, responded to this review
Dear Jpa, Thank you for your feedback. We are really sorry to read you did not enjoy your stay with us. I would be delighted to get more details about your stay. Could you respond to me by email on [email protected] please? We actually do care a lot about our guests and any of their concern :) Thank you again , Kind Regards, Charlotte M, General Manager

"Very Nice and Clean!!!"

4
19/04/2017

I stayed there for 6 nights,, Hotel is very well located, very near from a Bus stop,(80mts). The Ladies in the front desk are the best, they provide a very good service, There is one ladie from Mexico that provide an excellent service and she speaks English, French and of course Spanish. Breakfast is simple but enough to start the day. Happy hour available, and the Pizza restaurant beside the hotel is awesome!!, The Rooms is clean, No strange smells, or something like that, I can stay there again.

charlotte d, General Manager at Best Western Hotel Ohm by HappyCulture, responded to this review
Dear Gabriel, Wow! What a nice feedback! Thank you so much :) Happy to read you enjoyed your Parisian journey! We will transmit your kind words to our reception team with a special one to Marilyn :) Thanks again, and hopefully see you soon! Kind Regards, Charlotte m, General Manager

"Good, but could be better. "

4
14/04/2017

This hotel is nicely located for a trip to Paris, not right in the busy touristy parts but still close enough to the action. The Eiffel Tower, Notre Dame and other popular attractions/areas (I would recommend the Latin Quarter) are within 20-30 minutes via public transport. A metro station, bus stop and supermarket etc are all around the corner from the hotel. Local food wasn't too exciting, we ventured out further for evening meals. Staff were very warm and welcoming, took an interest in our visit and spoke good English (and Spanish too!) - the breakfast as others have described is basic, the sitting area is quite cramped. There are 7 floors I believe and around 6-8 rooms on each. There is free wine in the evening should you desire. The room is a good size and clean. Comfortable bed and projected television. The curtains are electronically opened and closed via a switch next to the bed (fancy). There's a coffee machine with no option for tea. The bathroom was a disappointment. Very cramped! The toilet seat doesn't stay up on its own making for awkward peeing if you're a male and it has to rest on your back when seated. This was due to the way the piping behind the lid was designed. The shower door was broken. Towels replaced daily and beds made. The wifi is free however kept disconnecting. I would stay here again, however not for longer than a short trip.

charlotte d, General Manager at Best Western Hotel Ohm by HappyCulture, responded to this review
Dear Mikkie, We would like to thank you for your nice feedback! We are pleased to read you enjoyed a happy stay with us ! True that it's quite easy to reach many areas around the hotel while being in a typical parisian local neighborood. We hope to have the chance to welcome you soon again in Paris, for a short or a long stay ;) Kind Regards, Charlotte M, General Manager

"A nice little hotel"

3
12/04/2017

The hotel is small, and the room is quite small - it's clean and fresh though. The breakfast is a non-cooked French breakfast- bread, coffee, meat, fruit, cheese etc. Each evening there is free wine, cheese and bread provided for free which is lovely. The walls are a bit thin so you might need earplugs. The location is fantastic - nice and close to Porte du St Cloud and Exelmans for the Metro, and close to the river and to some nice restaurants. You can also walk to Ile St Germain if you want a picnic. You need to bring your own toiletries as there is no shampoo etc. My hairdryer was broken and there was no coffee machine. The staff were very nice and spoke English even though we were trying to speak only French!

charlotte d, General Manager at Best Western Hotel Ohm by HappyCulture, responded to this review
Dear Imogen, Thanks a lot for your feedback! Happy to read you enjoyed our happy time and our staff :) Too bad they wouldn"t let you practice your french!! I'm also sorry to read you did not have any shampoo or amenities in your bathroom, there is normally everything there... Moreover, as a small Parisian boutique hotel, we're charming and boutique ! Hope to have the chance to welcome you soon back in Paris! Kind Regards, Charlotte M,

"Not as described "

1
27/03/2017

I had researched this property online and when I arrived the room wasn't ready no portable wifi available no happy hour. Was offered compensation when I complained but that didn't happen. This was my dream to travel to Paris and as a single mom waited for years and this hotel had me in tears as I shouldn't have had to complain and although the director apologised things didn't change. A self catering option would have been better. Dashed my dreams.

charlotte d, General Manager at Best Western Hotel Ohm by HappyCulture, responded to this review
Dear Karen, We would like first of all to apologize for everything that went wrong during your Parisian Stay. We would be happy to have a private discussion with you so you can contact me at [email protected] Indeed, in our happyculture collection, what matters to us is our guest and how to please them to the max. We hope that at least our birthday caked gave you a bit of a better taste of Paris. We hope to have the chance to welcome you again to make it up to you! Kind Regards, Charlotte M, General Manager

"Very small rooms, great location for Parc de Prince"

4
14/02/2017

The positive: very comfortable beds, breakfast, very clean, location great to visit stadium for a soccer game, apperitiv with some cheese and beverages, TV Beamer. Dislike : made reservation for a room with two separate beds for two people (two guys going to a so cer match). There were two beds put together with one piece of sheets and blankets. When we complaint we were told they will separate and have separate sheets but when we came in the evening nothing was done. In the bathroom they were only towels for one person . If you would like to sleep in, this might be difficult as the walls are so thin that he will hear every noise from other people and in the morning the cleaning lady started her radio and cleaning the room next-door.

charlotte d, General Manager at BEST WESTERN Hotel Ohm by HappyCulture, responded to this review
Dear Vonaljo1, Thanks a lot for your very nice feedback! Happy to read you enjoyed our rooms and the location! True that we are super close to the stadium, and what a game! Please accept my apologies for the inconvenience encountered regarding the bedding type and the noise in the mornin. Thanks for the feedback, it gives us the chance to improve for your next stay with us ! Thank you again for your kind comment, Kind Regards, Charlotte de M Manager

"Clean, friendly and quiet!"

5
06/02/2017

Me and my partner stayed here for 3 nights from 2nd February 2017 and both loved it. Staff were very friendly and helpful, especially Charlotte who helped us find places to eat every night which suited our taste. The room was clean, comfortable and quiet and had a projector instead of a tv which my partner was very happy with...very modern! We were both surprised it was only a 3 star. The room was cleaned daily and always looked immaculate. The hotel is situated in a quiet part of Paris with small restaurants nearby, however, is just a half hour walk to the busier, more touristic part of the city where the Eiffel Tower and Louvre etc are located. There is also a bus stop right outside the hotel taking you right outside the touristic places in about 10 minutes. There are a number of supermarkets nearby too if any essentials are required. Neither of us ate the food from the hotel but there was a breakfast buffet every morning for €5 which looked good! There was also a happy hour every evening from 18:00-20:00 which included wine and cheeses which was great! We would definitely recommend this hotel and would 100% stay here again!

charlotte d, General Manager at BEST WESTERN Hotel Ohm by HappyCulture, responded to this review
Dear Tessa, Thank you so much for your wonderful review!! What a great pleasure to read you enjoyed your Parisian Getaway! Very happy to see the rooms decorum and the hotel service managed to please you! We hope to have the chance to welcome you again soon in Paris! There is still so much to discover, Thank you again, Kind Regards, Charlotte

"Clean and Comfortable"

4
29/12/2016

Nice room for the price, I love the Projector for the TV. WiFi a little spotty at times, Ala carte Breakfast nice. Used UBER to all destinations. Restaurants and food stores in walking distant. I would return.

charlotte d, General Manager at BEST WESTERN Hotel Ohm by HappyCulture, responded to this review
Dear Larobb, Thanks a lot for your feedback on Tripadvisor! What a pleasure to read you enjoyed our connected hotel! Indeed, we decided to offer a unique experience to our guest staying in Best Western Hotel Ohm! We hope to welcome you back soon in Paris! Thanks again, Kind Regards, Charlotte M, General Manager

"Bad customer service"

3
13/09/2016

Stayed here for a few nights beginning of September - and was not too impressed. At first glance the room was very nice, well decorated and clean however I decided to use the coffee machine and when I woke up the next morning the room was covered in hundreds of ants. In shock I went to reception to explain the situation (expecting them to apologise at least and perhaps allow me to change rooms) however the rude receptionist implied that it was I fact my fault and told me there was nothing he could do and left it at that. I was very shocked by the attitude of the staff when I was asking them to sort out an evident issue with the room.

"Great! "

5
11/09/2016

Stayed here for one night and our room was modern and clean. Bed was comfortable and good for activities. Metro station is 5 minute walk and the area is residential and seemed friendly to us (Young couple) Breakfast was of continental style, toast, cereal, tea, coffee, bla bla bla. Breakfast area was clean and spacious. Staff were friendly and welcoming and helpful with any requests/questions.

"Poor service"

1
03/09/2016

Room is small but clean. However customer service is terrible. We booked a room for two nights and were not told the a/c is not working on our floor. When we got back and complained the room was 35 deg Celsius, they just responded with an "oh the a/c isn't working. Just turn off the unit and open your door to the hallway." Also they are not sure when it might be fixed. We have asked to be moved to another room but the said they are booked and are not providing any more help. Horrible and unhelpful or sympathetic service. Stay somewhere else.

"Feedback"

5
08/08/2016

I have been surprised of the services offered taking into consideration the also the price for that period. Mostly, I liked that the personnel was very kind and offers us valuable information. Also, the free hour is a great idea.

"Great spot! "

4
13/07/2016

My husband and I recently spent a week in Paris and stayed in this hotel! It was perfect! Great location, we walked everywhere. There was a great cafe across the street where we had breakfast almost every morning, if you needed an American breakfast you could even get a great omelet! The room is typically small but very clean, great bathroom with great water pressure! Even the blow dryer worked well! The bed and pillows were very comfortable, our room was cleaned and bed made every afternoon when we got back to "refresh" and get ready for the night! The staff was very friendly and helpful and spoke perfect English. We would definately stay here again!

"Very small rooms and shower."

3
12/07/2016

I have been in this hotel in order to attend the TOP RESA tourism fair. It met my basic accommodation need. I had to walk a little bit for the bus. The room and the shower were very small. The breakfast was basic.

"amazing customer service."

5
23/06/2016

very good customer service .excellent location.friendly staff nice and clean rooms.good breakfast.there are many restaurants around and bus stop is right in front off hotel .metro station is near and bus drop you right in front of eiffel tower

Bruce Z, Gérant at BEST WESTERN Hotel Ohm by HappyCulture, responded to this review
Dear Seemabeg, Thank you very for the comment you let on TripAdvisor. We are extremely pleased that you enjoyed your stay with us. We are located within the city center but not exactly right at the center. We have the metro near by and two bus lines that leads to the opéra and to the town hall. And what make our location interesting is that we are not on the typical touristy area but located just by the Seine river close to Rolland Garros, the Parc des Princes, near from the Eiffel Tower and of some museums such as le Palais de Tokyo. So by choosing our area you give yourself a chance to discover another side of Paris. Yours sincerely, The hotel manager and the hotel team

"Good location & happy hour, poor accommodations"

3
12/06/2016

Even by European standards, the rooms are unbelievably small. And the elevator! OMG! Supposedly 4 people can ride the elevator. Only if you are touching the other three people! There is not enough space in the "double" rooms for 2 people plus luggage. Staff was nice and helpful. It's an easy walk to Roland Garros and the bus to the Eiffel Tower and the Louvre stops right outside the door. No English TV stations, not even BBC or CNN. Free nightly happy hour with wine and appetizers; free breakfast is pleasant.

Bruce Z, Gérant at BEST WESTERN Hotel Ohm by HappyCulture, responded to this review
Dear Plori, Thank you for having taken the time to share your impressions on Tripadvisor. We are pleased to read that you have enjoyed your stay in our hotel and more precisely on aspects such as the location, the attitude of our team and our free wine and cheese tasting. Which, by the way is taking place every day from 6 to 8 p.m. We are currently working on changing our channel offer as today we have only the CNN as international channel. We do completely agree with you in this matter. Yours sincerely, The hotel manager and the Hotel Ohm team.

"Small rooms"

3
02/06/2016

The rooms are very small. 2 is the most that can fit in the room and really only 1 suit case, but can make room for 2. Not enough space if have more luggage. They do have a small happy hour that is complementary and breakfast in the morning that may or may not be included in the nightly rate. Hotel not that near for metro, tram, or RER, about a good 10 min walk from a station. Though a bus does stop within a minute walk from the hotel. Rooms are clean. Beds are low, more like how handicap rooms are in the USA.

Bruce Z, Gérant at BEST WESTERN Hotel Ohm, responded to this review
Dear Ezmail, Thank you for having taken the time to let a review on tripadvisor. Your feetbacks are very important to us as to follow our guest satisfaction. For a same category of room the setting can be varying as some rooms have bigger bathrooms and for the others the bedroom is more spacious. For you next trip to Paris do not hesitate to solicitate our front office team that will be more than happy to show you different rooms. Yours sincerely, The hotel Manager and its team.

"Small, but excellent service, location and value."

4
26/05/2016

My daughter and I stayed here for 3 nights whilst attending French Open tennis at Roland Garros only 20 minutes away on foot. Also, ideally situated for Paris St.Germain football and Stad Francais rugby stadiums. Excellent Italian restaurant next door La Cantina.

Bruce Z, Gérant at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Andrew L, Thank you for the nice comment you have left on Tripadvisor. It is true that in regards to sport events were are very well located and we are glad that you have appreciated it. This month the euro is taking place and five match will be played in the Park des Princes, which is very close to our hotel. Yours sincerely, The Hotel Manager and its team.

"Perfect location for Parc De Princes and Roland Garros"

4
25/05/2016

We used this hotel for a trip to Roland Garros for the French Open and the hotel is in a perfect location. It is within easy distance from a number of Metro stations (we used the Port de Saint Cloud - 500m away from the hotel). The walk to Roland Garros is about 20 minutes and Parc De Princes about 5minutes - so perfect for sports event. The staff we very helpful and the room was clean and well presented with a video projected TV. The only negative that I would mention was that the room itself was very small, as was the lift (someone commented that it was the smallest lift they have ever seen). The door to our en-suite didn't open fully as it his the bed. I should also mention (back to positives) that there a couple of good restaurants in the area (esp Italian) and a good French street on the street, almost out side of the hotel,

Bruce Z, Gérant at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Jim W, Thank you for having taken the time to share your impressions on Tripadvisor. We are pleased that you enjoyed your stay in our hotel and more precisely the location, cleanness and the services provided by the front office team. Those are essential points for us. Yours sincerely, The Hotel Manager and its team.

"Great Price/Great Staff/Great Location"

4
20/05/2016

Booked this hotel, rooms are a tad bit small but cosy enough, right around the corner from the Metro and the Stadium where we watched rugby! Excellent customer service - Awatef is a great host and full of ideas and recommendations. Great place to stay.

Bruce Z, Gérant at BEST WESTERN Eiffel Auteuil, responded to this review
Dear David K, Thank you for having taken the time to let a nice review on tripadvisor. We are very pleased to read that you have enjoyed your stay in our hotel and that the services provided by the reception team has been helpful. We will be more than happy to share more recommandations with you during your next trip to Paris. Yours sincerely, The hotel manager and its team.

"OK but small rooms"

3
20/04/2016

Stayed for 2 nights paying just under £200 for a double room. The room was tiny at less than 10 square meters. Beds were comfortable but very dusty due to renovation work on the floors below. All the staff were friendly enough but I would not stay here again as i would expect more for the money i paid. Shower was tiny and the toilet seat did not stay up so it rests on your back whilst you are going about your business.

Bruce Z, Gérant at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Alan, Thank you for having shared your experience on Tripadvisor. We are sorry for not having been able to meet your expectations. As you said we are undertaking renovations as it is very important to us to provide always better services. And we are currently working on improving many aspects of our services beside the renovations we are undertaking. We hope to have the chance to welcome you again as to be able to change the perception you have on our hotel. The hotel manager

"Reasonable for the price"

3
17/04/2016

I stayed here for work. On the up side, the reception staff were lovely, really friendly and helpful (especially the night manager who checked me in, lovely man). They have a nice breakfast, the rooms are clean, and the hotel is well located. The room was small but this is usual for Paris. The rooms had bottled water which was great. On the down side, the room was very hot and the air conditioner broken, there were 2 small pillows which were really uncomfortable. The TV didn't have any English channels and the wifi didn't work in my room. Colleagues have rated this hotel as OK, apparently the higher up you are the better. It was OK, I'd stay again if they get better pillows!

Bruce Z, Gérant at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Wanderlust7474, We would like to thank you for having taken the time to let a review on Tripadvisor. We are pleased that we have been in many ways able to meet your expectations and that you like the location of our hotel, the service provided by our front office team, the cleanness of our rooms and the quality of our breakfast. Due to room renovation on certain floors we are from time to time experimenting some air conditioning dysfunctioning and we would like to apologize for that. We hope to have the pleasure to welcome you again. The hotel manager

"Good value and comfy stay"

4
05/04/2016

I really enjoyed my stay at the hotel - the staff were friendly and helpful, the amenities were good, and my room was cozy and comfortable. The location was also good for me, convenient to travel around Paris.

Bruce Z, Gérant at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Michal B, Thank you so much for having taken the time to let a very nice review on Tripadvisor. We are very pleased to know that you enjoyed your stay with us and more specifically that the location of the hotel and the service provided by the hotel team fitted your requirements. We will keep on working at improving the different services we are providing and we hope to have the pleasure to welcome you again and to make you stay even more enjoyable. Yours sincerely, The hotel team and its manager

"The worse ezperience ever"

1
03/04/2016

Beware!!! The hotel steal money from the card after leaving the hotel. We were a group of 9 - they pulled me from the account tax for 10 people and breakfast but they don't know who ate It. I wait two weeks but they still not refund money and don't answear for emails. Definitely I don't recommend this hotel.

"Decent Stay"

4
16/03/2016

It was a decent stay although there was a very rowdy bunch there which kept another couple up all night, other then that it was very good and good service. Very impressed with the Happening, good value for money.

Bruce Z, Gérant at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Rafael, Thank you for having taken the time to leave a comment on Tripadvisor. We are very happy to see that you appreciated our services and the free wine and cheese tasting that we put everyday at the disposal of our guests. We are sorry that you have been bothered by the behaviour of other couples. Please come back as to have the chance this time to have a perfect stay. Yours sincerely, The hotel manager and the Eiffel Auteuil team

"BEST WESTERN EIFFEL AUTEUIL"

2
08/03/2016

no ice at this hotel at all, no ice machine, no ice period which was a downfall for us when trying to have mixed cocktails in our room or even in the common area and just relax in the evenings, no functioning microwave which we were a bit surprised even in the dining area. high speed internet connection was so slow I had to log out of it and use my own and got better connectivity just using internet from my cell phone carrier. The bedroom was VERY small which I expected being in Paris but it was still smaller than what I imagined it would be, bed was basically on the floor and very few towels, toilet paper offered during our stay.

Bruce Z, Gérant at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Sir, Thank you for having taken the time to let a review onto Tripadvisor. We are very sorry to read that you did not appreciate your stay in our hotel. We are working continously on improving the quality of our services and on maintening our premises. We are currently undertaken rénovations in our rooms as to solve issues such as the wifi network that you have mentioned. We are hoping to have the pleasure to welcome you for your next trip to Paris as for us to have the chance to give you another impression of our hotel. The hotel manager and its team

"BEST WESTERN"

2
20/02/2016

Room was not ready when I arrived on February 17th; and the excuse was that there was a soccer game the night before between Psg and Chelsea. Ask me if I care ? I ended up going to my 1st meeting with my suitcase. On 2nd day, cigarette smoke filled my room although it is a smoke free hotel. I called reception about it and I was told that the culprit was warned. 2 messy days in that MOTEL !

Bruce Z, Gérant at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Mody D, We are extremely sorry to read that you really did not enjoyed your stay in our hotel. The check-in time is 2 pm in our hotel and we put our focus on the rooms on arrival to have them ready as soon as possible. It is however, impossible during busy days to have them all ready at that time. We are usually doing our best to find a solution when one of our guest is in a hurry and need a room as you did before going to a meeting. The reason given to you was not right and we will make sure that this does not happen again. I although wanted to confirm you that we are a non-smoking hotel. However, even if it is clearly mentioned some of our guests do not respect our policy and we tell them when we notice that this is not being applied. Unfortunately, it is sometime too late not to have any consequences on other guests. We would be happy to welcome you again to have the chance to give you a completely different view on our hotel. Yours sincerely, Bruce Z Hotel Manager

"Excellent service"

5
17/02/2016

I stayed three days in Paris with my son at the Best Western Eiffel Auteuil. It was a cozy hotel and we were offered excellent service by the staff. The breakfast was good and the rooms were very clean. Every evening we were offered cheese bread sausage and wine free of charge in the hotel lounge. We will definitely come again.

Bruce Z, Directeur général at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Isak07, Thank you for taking the time to share your experience on Tripadvisor. The whole team is delighted that you enjoyed your stay in our hotel. We wanted to let you know, if the configuration of our rooms has pleased you, that they will be soon renovated. We invite you to come visit during one of your next stay. Thank you again and hope to see you soon. The management and staff of the Eiffel Auteuil

"Great stay at this hotel"

5
10/02/2016

The staff speak english very well, they are kind; the petit dejeune is good for the price (considering the prices in Paris); the room was perfect, it was cleand and hot water all the time, the bathroom was clean; and they change everything every day. I think everything was very good since the moment I arrived.

Bruce Z, Gérant at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Alejandro Enriquez, Thank you soo much for all the nice comments you have put on our Hotel on Tripadvisor. All the staff is extremely happy to read that they have been able to meet your requirements. Please come very soon again!!! Yours sincerely, Bruce Z Hotel Manager

"Friendly staff, good location"

4
01/02/2016

The hotel was great, quite a small hotel. The room was clean and tidy, modern with a flat screen TV, with its own kettle, tea and coffee. Bathroom was small but we didn't mind it was ideal for what we needed but still clean and modern. On an evening they provide free wine, cheese, bread and salami for snacks. Great location with a bus stop next to the hotel, if you catch the 72 bus line it takes you through to the Eiffel Tower and Notre Dame, which only cost €2 each. The hotel has many cafes, restaurants and shops close by. If you fancied a walk, we walked from the hotel to the Eiffel Tower which took about half an hour, but was easy enough to get too. The staff were very friendly and helpful. When we checked out and needed to find what the best method was to get to the airport, the gentlemen at reception called Walid helped us by showing us on a map where the closest train station was and showed us what lines to get on. Overall stay was great!! :)

Bruce Z, Gérant at BEST WESTERN Eiffel Auteuil, responded to this review
Dear V1933AEamandap, Thank you very much for sharing your feedback of your stay in our hotel on TripAvisor. All the hotel team is very glad to read that you have been enjoying your stay in our premises and that you liked its location, its neighbourhood, the friendliness its team and the happening that takes place every evening. I hope that we will have the pleasure to welcome again and to share with you some relaxing moments around wine and cheese. Thank you again The Eiffel Auteuil manager and its team

"Not worth it!"

1
20/01/2016

When I got into the room, the window was open, useless to say it was -4 degrees outside. I then tried to heat up the room and it was just impossible, although the AC system was working and some hot air came out of there. No other heaters in the room though. So practically no heating at all in the room!!! I slept with my winter clothes on! Room is incredibly small for a 3 star hotel! Although there is WiFi, it doesn't work in the rooms! So no internet connection! The only positive thing I can think of, is the complimentary snacks and wine offered by the hotel in the evening and the reception desk staff who was very nice! I made other reservations in advance not knowing it would be like this, so I expect serious compensations from the management on my next visit there!

Nawel C, Directeur général at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Mrs Flavia Z, I'm sorry to read your comment. I was at the reception during your check in and I remenber very well when you went done and told me that the windows was opened. I apologized for this I totally agree that it was a terrible mistake to have left the window open but I don't understant why you didn't call us for changing the room ? Our team is at your disposal any time for your comfort. In case of any problem, we try to do our best for resolving it. I hope you will not be disappointed during your next stay in our hotel. Kind regards,

"Perfect!"

5
16/01/2016

Our first time in a 3 star hotel and it couldn't be better. The room isn't luxurious but it's great for people who just need it for sleep, like us. The room is very warm and the shower is great too. Breakfast is amazing with a little bit of everything. Thank you Walid for your help and kindness.

Nawel C, Directeur général at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Patricia, Thanks a lot for sharing your experience in the Trip Advisor community. We hope to see you soon for your next trip in our beautiful city. Kind regards

"Brilliant New year's eve"

5
04/01/2016

Stayed at this hotel with my girlfriend as spending new year's eve in Paris as a surprise to her. Really great surprise this hotel. Simple, efficient, great staff and very helpful. metropolitan is only 6 minutes walking and therefore location is very good. Outside the city centre but close enough.Will stay again for sure. Thank you for your hospitality!

Nawel C, Directeur général at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Ruisantos75, Thank you for your comment. We hope to see you again for your next trip in our beautiful city. Kind regards

"Brilliant stay"

4
01/11/2015

We stopped here two weeks ago. The room was spotless, small but most comfortable.The hotel staff could not be more helpful and informative.In particular the receptionist Awatef, she could not be ore informative,friendly or professional.The continental breakfast was good,with fresh croissants,yoghurt,fresh fruit etc. Altogether a very good stay and would definitely stay there again.

Nawel C, Gérant at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Jennya21, Thank you for your comment that goes straight to the heart. Our Team is delighted to meet you and be at your listening during your stay. We hope to see you soon for your next trip in our beautiful city. Kind regards,

"Feedback"

4
12/10/2015

The Hotel was so good & also the location is good , its near to the metro station and supermarkets , on the other hand i'd would like to thanks the receptionist team specially thanks to Awatef & waled for being helpful and committed and know the meaning of customer statisfaction

Nawel C, Gérant at BEST WESTERN Eiffel Auteuil, responded to this review
Dear 15Azema, Awatef and Walid welcome you with pleasure in our hotel. We hope to see you for your next trip in our beautiful city. Kind regards,

"You get what you pay for :)"

4
11/10/2015

Knowing that we'd be out & about sightseeing 90% of the time we spent in Paris we wanted something cheap & cheerful. We got the hotel for a very reasonable price & found it basic but perfect for all we needed it for. The rooms are small but for two people spacious enough, the location was perfect, 2 minute walk to the metro which took us to the Eiffel Tower in less than ten minutes, very easy accessible! The staff were extremely friendly and willing to help. Only complaint would be the walls seem to be v.thin, we could hear our neighbour snoring! Apart from that I would definitely recommend this hotel & would definitely stay again :)

Nawel C, Directeur général at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Kerrianneb24, Thank you for your comment. We hope to see you soon in our beautiful city. Kind regards,

"Good neighbourhood"

4
06/10/2015

The staff of the hotel was very kind and helpful; the breakfast was good, even if not very diversified, as we stayed 7 days, we could notice that it was pretty much the same every morning. The rooms was cleaned every day, therefore the accommodation was very satisfying. We particularly liked that the hotel was placed in a very good neighbourhood of Paris, close to metro stations, and even a walking to Tour Eiffel was accessible on a good weather. All in all, I would recommend it to a friends looking for a hotel in Paris.

Nawel C, Directeur général at BEST WESTERN Eiffel Auteuil, responded to this review
Dear IuliaG, Thank you for your comment. We hope to see you again for your next trip in Paris. Kind regards,

"Terrible choice"

1
10/09/2015

Very old building, poor maintenance, strong cigarette smell in the room (impossible to stay) and in all dependencies of the hotel, unsatisfactory service. The location is very good, with subway station near and a good neighborhood.

Nawel C, Directeur général at BEST WESTERN Eiffel Auteuil, responded to this review
Dear Jersons 286, We are really sorry to see that your stay was not up to your expectations. We are listening to your comments and tips to improve. You can contact us by email [email protected] to let us know. Pending read you, Regards,

"The "BEST" Best Western Hotel in Paris!"

5
03/08/2015

I have stayed in virtually all of the Best Westerns in Paris and this is by far the best. Here are the reasons why I will always stay at this hotel whenever I visit Paris : 1. The staff are amazing tour guides, they know all the tricks on how to have the best vacation in Paris without spending a fortune. Want discount dinners cruises, and bus tours? Want to know top secret places to visit in Paris that few people know about ? Just ask Nawel, Walid, or Awtef, on the staff ....they know the secrets to Paris that no other hotel staff I have met in other hotels know about. 2. The location is fantastic , everything is very close, you can take a stroll along the Seine river and end up at the Eiffel tower, or hop on a bus and be at any top tourist attraction in minutes 3. The rooms are great with AC and Wi-Fi , not many hotels in Paris have both . 4. Great breakfast. If you want the best vacation in Paris .....stay here!

"Nice staff shame about the breakfast"

4
28/07/2015

Overall the location of the hotel was good and allowed us to get to the centre of Paris using public transport. There was a nice Lebanese restaurant round the corner El Mina which served home made food.

"V Small rooms; bad experience"

2
27/07/2015

I stayed in this property for a night. All I can say is it was a forgettable night. As soon as i entered the hotel, a huge lump of dust/garbage from construction welcomed. The hotel was being renovated. All of this was happening at the expense of guests comfort. The guy at the reception had little idea about rooms. The showers were tiny. So much so that you cant really turn around in them. The breakfast is a takeaway type. You go to a room and take your croissant/muffin and coffee etc and have it in your room. Next day we came across another lady at the reception(she was the manager); she was much warm than the last guy, she was helpful.

"not very pleasant"

2
24/07/2015

i reached the hotel and there was a lot of construction going on in the lobby, paint and noise, rooms are very tiny, especially the bathroom, the shower is very tiny and suitable for kids, the ac was not functioning , the reception was one single lady, she was kind and helpful

"Worse hotel I ever stayed in Paris"

1
04/07/2015

I stayed in so many hotels in Paris for work and this one is by far the worse. I don't even know where to start. It was 39 degrees in Paris when I stayed and the air con was half working and I was still boiling in my room. The staff didn't help and had no clue. But the worse was the noise it was making. It felt like I was in a helicopter. So bad that I had to sleep without the air con. The room was tiny. There was nothing to hang my clothes, I had to leave them in my suitcase or hanging on a chair. The shower room is tiny too and having a shower is rather uncomfortable. There is nowhere to put your bathroom stuff, I had to put my bathroom bag on top of a tissue dispenser stuck on the wall. The whole thing is a joke. And to top it all off, the wifi doesn't work on the 5th floor obviously. Don't bother, there are much better options out there for the same price.

"STAY WITH PICNIC"

2
14/05/2015

When a hotel has to face a restructuring of this magnitude it has to close for the time of work because the inconvenience for customers is huge. If you can not set up a room for breakfast this must be brought to your room and you can not force the customer to go get her purse for the picnic and eat in the room where there is no room for rest and you are forced to sit on the bed with the risk of soiling the laundry. We used a smartbox that had also included a welcome cocktail which obviously we have not seen. The elevator was so small that two people with suitcases were struggling to stay in it. In the bathroom there was not even an electrical outlet (how does a man to shave with an electric razor?). The bathroom in addition to being small was also poorly lit (one light bulb that was too little light). The experience has been decidedly negative.

Patricia F, Responsable relations clients at BEST WESTERN Eiffel Auteuil, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 0145253030. Sincerely, guest Relation

"Terribl hotel"

2
24/09/2014

This hotel is worth 1 star. You really have to redo the insulation of the walls and the windows. You hear everything as if you were in the street. The rooms above each flight should be changed to carpeting!! As you hear everything too. Plus the toilets and the water running. The reception and the breakfast were good. Don't be deceived by the name Eiffel Autueil its not near the Eiffel Tower.

"5 days in Paris"

3
03/09/2014

Positive thing: staff very kind and fine WI FI ok also in the room Metro at 5-10 minute Market near Negative: cleannes room not very good position a bit far from the centre a small place for breakfast

"A good hotel"

4
06/08/2014

Welcome and great service, staff helpful and polite. Convenient location, well connected to the city center and close to the metro. Comfortable rooms, decorated in a modern and well served. Perfect for a young couple or groups.